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Top Help Desk Services in Caracas

Ratings Updated: March 25, 2025

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6 Companies

1 Leaders 5 Contenders

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6 Companies

Country: Venezuela

City: Caracas

List of the Top Caracas Outsourced Help Desk Services

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SupraBT

4.8 12 reviews

$5,000+

$25 - $49 / hr

10 - 49

Caracas, Venezuela

Services provided

55% IT Managed Services

30% IT Staff Augmentation

8% IT Strategy Consulting +3

5% Cybersecurity

1% Back Office Outsourcing

1% HR Consulting

Focus Areas

30% Help desk

50% Other IT managed services

15% Network +1

5% Security

SupraBT is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management. Reviews indicate 100% client satisfaction, highlighting their timely delivery, superior project management, and exceptional response. Approximately 75% of reviewers commend their versatility and quality, with consistent praise for their proactive approach and adaptability. Clients also appreciate the ease of communication and high-quality technical support.

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Reviews mention Professional

Clients express high satisfaction with SupraBT's professionalism, highlighting their skilled team and effective project management. One client noted, "The quality of their services is flawless," and emphasized the prompt attention received through their ticketing system. They have maintained a successful partnership for five years, with no complaints reported, reflecting a strong commitment to professional service delivery.

IT services for Wine Company

5.0 Jun 7, 2021

Throughout the project, they’ve provided high-quality services and quick attention. I’m satisfied with their work — they’re skilled and professional. Their project management is great, and they’re always available. We work with a ticketing system that activates as soon as we send them an email with our requests.

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4 of 4 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Workplace Installations for Telecommunications Company

5.0 — SupraBT was hired by a telecommunications company to deploy a modern workplace. The team was responsible for installing a 98-inch smart screen, a centralized audio system, and a secure Read more

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Venezuela (6)

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Logica Sistemas, C.A.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Caracas, Venezuela

Services provided

35% IT Managed Services

35% IT Strategy Consulting

30% Cloud Consulting & SI

Focus Areas

50% Help desk

50% Managed Hosting Services

Logica Sistemas, C.A. Is an IT strategy consulting company launched in 1985. The team specializes in IT strategy consulting and IT managed services.
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Binaria Tecnología en Sistemas C.A.

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Caracas, Venezuela

Services provided

35% IT Managed Services

35% Cybersecurity

30% Cloud Consulting & SI

Focus Areas

20% Help desk

20% Disaster Recovery

20% Security +4

15% Network

10% Cloud Server Migration

10% Hardware

5% Other IT managed services

Binaria Tecnología en Sistemas C.A. Is a Cybersecurity company. The Caracas, Venezuela-based company was established in 2016. Their team provides Cybersecurity and IT managed services.
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PCS Lan Support

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Caracas, Venezuela

Services provided

35% IT Managed Services

35% BI & Big Data Consulting & SI

30% Corporate Training & Coaching

Focus Areas

10% Help desk

25% Managed Hosting Services

25% Telecom +3

15% Network

15% Security

10% Disaster Recovery

Established in 2011, PCS Lan Support is a small big data company. Their services include BI & big data consulting & SI and IT managed services.
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Sistemas JVR

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Caracas, Venezuela

Services provided

30% IT Managed Services

35% Web Development

30% IT Strategy Consulting +1

5% IT Staff Augmentation

Focus Areas

10% Help desk

20% Managed Software Application & Solutions

15% Hardware +4

15% Managed Hosting Services

15% Network

15% Security

10% Telecom

Sistemas JVR, a website development company, is located in Caracas, Venezuela. Established in 2014, the team provides Web Development and IT managed services.
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Web Design Creativos

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Caracas, Venezuela

Services provided

15% IT Managed Services

20% Search Engine Optimization

20% Web Design +3

15% Digital Strategy

15% E-Commerce Development

15% Social Media Marketing

Focus Areas

15% Help desk

50% Hardware

25% Managed Software Application & Solutions +1

10% Security

Launched in 2016, Web Design Creativos is a small Caracas, Venezuela-based SEO company. Their services include Search Engine Optimization and Web Design.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

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Clutch Leaders Matrix

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1 SupraBT

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 1 Caracas Outsourced Help Desk Services

SupraBT

$5,000+

$25 - $49 / hr

10 - 49

Caracas, Venezuela

Ability to deliver

29.1/40.0

17/20 Reviews

7.2/10 Clients & Experience

4.9/10 Market Presence

Service focus

55% IT Managed Services

30% Help desk

45% Other

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Logica Sistemas, C.A.

Undisclosed

Undisclosed

50 - 249

Caracas, Venezuela

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

35% IT Managed Services

50% Help desk

65% Other

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Binaria Tecnología en Sistemas C.A.

$1,000+

$50 - $99 / hr

10 - 49

Caracas, Venezuela

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

35% IT Managed Services

20% Help desk

65% Other

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PCS Lan Support

Undisclosed

Undisclosed

10 - 49

Caracas, Venezuela

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

35% IT Managed Services

10% Help desk

65% Other

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Sistemas JVR

Undisclosed

Undisclosed

10 - 49

Caracas, Venezuela

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

30% IT Managed Services

10% Help desk

70% Other

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Web Design Creativos

Undisclosed

Undisclosed

2 - 9

Caracas, Venezuela

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

15% IT Managed Services

15% Help desk

85% Other

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Top Help Desk Services in Caracas

List of the Top Caracas Outsourced Help Desk Services

Reviews mention Professional

IT services for Wine Company

Workplace Installations for Telecommunications Company

Get closer to kicking off your next project today

List of the Top 1 Caracas Outsourced Help Desk Services