Top Chat Support Services in the United States
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Undisclosed< $25 / hr50 - 249Parkland, FL
Services provided
Focus Areas
See all 1 projectsHazenTech offers services in designing, developing, and deploying mobile applications, providing comprehensive technical solutions tailored to business needs. Their reviews highlight exemplary project management, timely delivery, and responsiveness to client needs. Clients commend HazenTech's combination of technical expertise and business acumen, emphasizing their ability to transform visions into reality and provide innovative solutions while maintaining a proactive, client-focused approach.
Flexible
High-quality work
5.0 out of 5.0 rating for cost
Unique expertise
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$5,000+$150 - $199 / hr2 - 9Los Angeles, CA
Services provided
Focus Areas
See all 12 projectsCX Collective provides Customer Support Outsourcing services, specializing in CX Strategy, Design, and Implementation. Reviews highlight their expertise in creating comprehensive support systems and CX training materials. Clients praise their exceptional communication, responsiveness, and ability to quickly understand and align with company goals, making them a valuable partner in developing effective CX systems and strategies.
Timely
Great project management
Communicative
Open to feedback
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$1,000+$100 - $149 / hr50 - 249Arlington, VA
Services provided
Focus Areas
See all 2 projectsSalaria Sales Solutions offers B2B lead generation services, including market research, strategy development, campaign execution, lead qualification, and appointment setting. Reviews highlight their strong communication, attention to detail, and mastery of complex prospecting strategies. Clients commend their effective outreach, valuable partnerships, and impressive conversion rates, with some noting their continuously improving capabilities in services like cold calling.
High-quality work
Timely
5.0 out of 5.0 rating for cost
Exceptional performance
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$1,000+< $25 / hr10 - 49Capon Bridge, WV
Services provided
Focus Areas
See all 7 projectsBungee (formerly Direct Answer) offers a range of customer service, call center, and data processing services including billing traffic handling, appointment scheduling, donor management, and ecommerce support. Reviews highlight their high-quality service, quick responsiveness, and ability to efficiently integrate with clients’ processes. Clients have consistently praised their exceptional customer service and ability to adapt to specific needs, contributing to positive business outcomes.
Exceptional performance
Completed projects in 6 cities
Open to feedback
4.4 out of 5.0 rating for cost
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$1,000+< $25 / hr10 - 49Pasadena, CA
Services provided
Focus Areas
See all 5 projectsGlobalityNet Outsourcing and Consulting offers comprehensive Customer Care Outsourcing services, including back office support and call center functions. Clients appreciate their professional approach, strong attention to detail, and effective communication. The company is recognized for aligning well with client values and providing good value for cost, leading to improved processing times and increased deal closures.
5.0 out of 5.0 rating for cost
Knowledgeable
Communicative
Efficient
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$1,000+< $25 / hr10 - 49Phoenix, AZ
Services provided
Focus Areas
See all 2 projectsRemote Ops Solutions specializes in Customer Support Outsourcing and Call Center Outsourcing, providing virtual assistants for administrative and operational support. Reviews commend their expertise in sourcing and placing exceptional talent, highlighting their ability to help businesses offload mundane tasks, thus allowing clients to focus on strategic activities. Clients appreciate their clear communication and effective project management, indicating a high level of satisfaction.
Unique expertise
Experienced
5.0 out of 5.0 rating for cost
1 review mentions Customer Service Outsourcing
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
Focus Areas
See all 2 projectsThe Hour - Back Office and Virtual Assistant Services offers a range of services including customer success management, technical recruitment, and platform engagement. Across reviews, clients highlight their professionalism, flexibility, and effective communication. The company is praised for successfully identifying and onboarding qualified candidates, demonstrating strong organizational skills and a customer-focused approach.
Professional
Well-organized projects
Understands the needs of their clients
Easy to work with
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$5,000+Undisclosed10 - 49Miami, FL
Services provided
Focus Areas
See all 1 projectsAttekmi provides tailored advertising operations solutions, focusing on maximizing platform performance by adding partners and preparing optimization strategies. Reviews highlight their effective project management, exceptional customer support, and ability to exceed client expectations, showcasing a strong culture fit and value alignment. Clients appreciate Attekmi's proactive approach, helping them achieve and surpass business goals without compromising core operations.
Great project management
Exceptional performance
Exceeds expectations
High-quality work
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
Focus Areas
See all 3 projectsALPHA BPO Corp offers outsourced customer service, IT support, and call center services with significant industry experience, demonstrating a high level of efficiency and accommodating project management. The overall feedback is overwhelmingly positive, highlighting their ability to enhance productivity, reduce costs, and provide proactive suggestions, marking them as a reliable partner rather than a mere vendor.
4.7 out of 5.0 rating for cost
Efficient
Experienced
Great project management
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$1,000+$50 - $99 / hr250 - 999Camarillo, CA
Services provided
Focus Areas
See all 2 projectsAlert Communications offers after-hours call answering services and handles incoming calls for vehicle donations. Reviews reveal mixed feedback: one client reported significant issues with responsiveness, billing, and operator performance, while another praised the company for delivering excellent service on time and appreciated having a single point of contact.
High-quality work
2.8 out of 5.0 rating for cost
Timely
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UndisclosedUndisclosed2 - 9Las Vegas, NV
Services provided
Focus Areas
See all 2 projectsVinsiAI offers Customer Support Outsourcing and Call Center Outsourcing services, specializing in AI-driven solutions to streamline order-taking and customer service processes. Feedback from clients highlights VinsiAI's impressive responsiveness, cost-effective solutions, and seamless implementation. The company's AI capabilities enable efficient handling of customer interactions, enhancing operational efficiency while maintaining a high level of customer satisfaction.
Proactive
Communicative
Exceeds expectations
2 reviews mention Customer Service Outsourcing
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$1,000+$25 - $49 / hr2 - 9Scottsdale, AZ
Services provided
Focus Areas
See all 3 projectsVeza Reception specializes in managing inbound and outbound calls for businesses, ensuring seamless communication by using virtual receptionists who handle calls, develop scripts, and relay caller information via email and text. The reviews highlight Veza Reception's effective communication, responsiveness, and positive impact on client satisfaction and business growth. Clients appreciate the company's alignment with their values, budget-friendly pricing, and dedication to understanding each business's unique needs.
Hard working
High-quality work
5.0 out of 5.0 rating for cost
Reviewed 1 time in the past 6 months
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$1,000+< $25 / hr10 - 49Sycamore, IL
Services provided
Focus Areas
See all 2 projectsRozlin Financial Group, Inc. specializes in third-party collection services, assisting businesses in recovering outstanding receivables. Reviews indicate consistent praise for their effective collection rates, responsive communication, and efficient processes. Clients appreciate their ability to maintain regular contact and provide clear updates, though some desire more accessible online reporting tools. The company's performance has led to notable improvements in clients' collection outcomes.
4.0 out of 5.0 rating for cost
Communicative
Efficient
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$1,000+$25 - $49 / hr2 - 9Weatherford, OK
Services provided
Focus Areas
See all 1 projectsNelson & Co Solutions specializes in setting up and optimizing technical systems, particularly for Shopify platforms, and creating efficient operational processes such as SOPs and customer service protocols. Reviews highlight the company's professionalism, effective project management, and genuine investment in their clients' success, indicating a strong, ongoing partnership and positive business impact.
Results-oriented
Professional
Communicative
5.0 out of 5.0 rating for cost
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$1,000+< $25 / hr50 - 249Miami, FL
Services provided
Focus Areas
See all 2 projectsGIC BPO LLC specializes in social media management, website design, and maintenance services with a focus on effective communication and cost-efficiency. Clients consistently praise the firm for timely project delivery, excellent communication, and alignment with client values, citing increased productivity and business growth as key outcomes.
5.0 out of 5.0 rating for cost
Communicative
Timely
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$1,000+$25 - $49 / hr10 - 49Philadelphia, PA
Services provided
Focus Areas
See all 6 projectsAnswerFront offers comprehensive Customer Support Outsourcing services, including call center outsourcing, sales support, and CRM integration, to enhance client communication and operational efficiency. Across various reviews, clients consistently praised AnswerFront for their professionalism, commitment to quality, and ability to improve customer satisfaction and sales performance significantly. Their services were also noted for reducing administrative tasks, leading to increased productivity and overall business growth.
High-quality work
Communicative
Timely
5.0 out of 5.0 rating for cost
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UndisclosedUndisclosed10,000+Sacramento, CA
Services provided
Focus Areas
See all 1 projectsModSquad offers Customer Support Outsourcing, including handling consumer inquiries through calls and emails for various clients. Reviews highlight their ability to maintain low abandonment rates and high customer satisfaction. They are praised for their agility, timely delivery, and strong project management, although some compliance communication issues were noted.
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$1,000+< $25 / hr2 - 9Manhattan Beach, CA
Services provided
Focus Areas
See all 2 projects89Bots.com specializes in developing chatbots for customer support and automated sales processes. The reviews highlight their strong communication skills, efficient project management, and the ability to deliver effective solutions quickly. Clients praised the team's expertise and the measurable improvements in customer satisfaction and cost savings, making 89Bots.com a highly recommended partner for chatbot development.
5.0 out of 5.0 rating for cost
Communicative
Great project management
Easy to work with
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Undisclosed< $25 / hr2 - 9Overland Park, KS
Services provided
Focus Areas
See all 1 projectsHey Lieu provides services such as Customer Support Outsourcing, Virtual Assistant staffing, and other related BPO solutions. The overall feedback from reviews highlights their professionalism, efficient project management, and effective matching process. Clients appreciate their quick response times and the quality of the candidates provided.
Communicative
Efficient
Professional
5.0 out of 5.0 rating for cost
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UndisclosedUndisclosed50 - 249Boston, MA
Services provided
Focus Areas
See all 1 projectsCogito Corp provides regression testing services for complex platforms, ensuring quality maintenance and bug identification before releases. Reviews highlight their reliability in running tests and their significant contribution to improving product quality. Clients appreciate their cost-effectiveness but suggest that pre-training in communication and testing tools could enhance their efficiency.
Timely
Helpful
Reasonable pricing
0.0 out of 5.0 rating for cost
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$1,000+< $25 / hr50 - 249West Chester, OH
Services provided
Focus Areas
See all 3 projectsSrisys Inc offers comprehensive inbound call handling and back-office services, primarily assisting with customer support and administrative tasks. Across their reviews, clients consistently commend the professionalism, responsiveness, and cost-effectiveness of their services, while suggesting the addition of more service options for further improvement. Overall, Srisys Inc is valued for its ability to enhance organizational efficiency and reduce operational stress.
Professional
3.8 out of 5.0 rating for cost
Reasonable pricing
High-quality work
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$10,000+Undisclosed50 - 249Dunwoody, GA
Services provided
Focus Areas
Launched in 2016, Evergreen , a midsize big data company, is based in Dunwoody, Georgia. Their team provides BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed1,000 - 9,999Winchester, VA
Services provided
Focus Areas
Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Santa Clarita, CA
Services provided
Focus Areas
See all 1 projectsNETbilling offers comprehensive payment processing solutions, including online and in-person transaction services with equipment upgrades and a cash discount program. The overall feedback highlights substantial cost savings, improved administrative efficiency, and exceptional customer service, particularly the personalized support from dedicated representatives. Clients have noted considerable reductions in processing fees and enhanced operational workflows, contributing to a highly satisfactory experience.
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$10,000+$50 - $99 / hr10 - 49Aurora, CO
Services provided
Focus Areas
SiteStaff Chat is a Customer Service Outsourcing company. Launched in 2011, the agency is based in Aurora, Colorado. Their services include Customer Service Outsourcing.
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$5,000+< $25 / hr50 - 249Raleigh, NC
Services provided
Focus Areas
Chat Agents Inc, a Customer Service Outsourcing company, is in Raleigh, North Carolina. Launched in 2005, the team offers Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Nacogdoches, TX
Services provided
Focus Areas
In Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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$50,000+< $25 / hr50 - 249San Mateo, CA
Services provided
Focus Areas
Simplr is a Customer Service Outsourcing company in San Mateo, California. Their services include Customer Service Outsourcing and Social Media Marketing.
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UndisclosedUndisclosed250 - 999Chula Vista, CA
Services provided
Focus Areas
Connempathy, a telephone answering service and Customer Service Outsourcing company, was founded in 2010. The firm specializes in Call Center Services and Customer Service Outsourcing, and is
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$1,000+< $25 / hr1,000 - 9,999Seattle, WA
Services provided
Focus Areas
Direct Interactions is a call center company in Seattle, Washington. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Dallas, TX
Services provided
Focus Areas
HiOperator is an e-commerce development firm. The team specializes in E-Commerce Development and Customer Service Outsourcing, and the firm is headquartered in Dallas, Texas and Buffalo, New York.
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UndisclosedUndisclosed50 - 249Fishers, IN
Services provided
Focus Areas
Launched in 1995, Netfor, Inc. Is a Customer Service Outsourcing company. The firm provides Customer Service Outsourcing.
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$250,000+$50 - $99 / hr250 - 999Phoenix, AZ
Services provided
Focus Areas
Televerde is a Sales Outsourcing company in Phoenix, Arizona. They offer Sales Outsourcing and Call Center Services and were launched in 1994.
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$1,000+Undisclosed250 - 999Bethpage, NY
Services provided
Focus Areas
Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249San Francisco, CA
Services provided
Focus Areas
Headquartered in San Francisco, California, 31West Global Services is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and cloud consulting & SI.
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UndisclosedUndisclosed1,000 - 9,999American Fork, UT
Services provided
Focus Areas
ROI CX Solutions is an American Fork, Utah-based call center company. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2008.
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$1,000+< $25 / hr10,000+Gardena, CA
Services provided
Focus Areas
Established in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Philadelphia, PA
Services provided
Focus Areas
PRWTech is a call center in Philadelphia, Pennsylvania and Washington, District of Columbia. The team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Miami, FL
Services provided
Focus Areas
Better Support is a Customer Service Outsourcing company located in Miami, Florida. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Berkeley, CA
Services provided
Focus Areas
Scale Support, a Customer Service Outsourcing company, is based in Berkeley, California. They provide Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Albany, NY
Services provided
Focus Areas
AnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
Focus Areas
See all 73 projectsFBSPL- Fusion Business Solutions (P) Limited offers a range of services including Customer Support Outsourcing, back-office support, and business process outsourcing (BPO). Reviews highlight their effective communication, timely delivery, and adaptability to client needs, with clients praising their professionalism, responsiveness, and alignment with company values. Overall, FBSPL is commended for their commitment to delivering quality results and fostering positive working relationships.
Hard working
Experienced
Trustworthy
Professional
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UndisclosedUndisclosed1,000 - 9,999Aubrey, TX
Services provided
Focus Areas
The Functionary is an IT staff augmentation company. Headquartered in Aubrey, Texas, the firm was launched in 2017. Their services include IT staff augmentation and Call Center Services.
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$50,000+$25 - $49 / hr1,000 - 9,999Ogden, UT
Services provided
Focus Areas
MarketStar is a Sales Outsourcing company. Located in Ogden, Utah and Dublin, Ireland, the firm provides Sales Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Farmers Branch, TX
Services provided
Focus Areas
Answering service Telvista was launched in 1997. The company specializes in Call Center Services and Sales Outsourcing, and is large.
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$1,000+$50 - $99 / hr250 - 999Los Angeles, CA
Services provided
Focus Areas
DoStar Moving is a Corporate Relocation company launched in 1998. The company offers Corporate Relocation and Trucking, and is midsize.
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$1,000+$25 - $49 / hr1,000 - 9,999Renton, WA
Services provided
Focus Areas
Bellmedex is a Customer Service Outsourcing company established in 2013. The large team provides Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Costa Mesa, CA
Services provided
Focus Areas
Founded in 2009, Branded Online Ecommerce is a midsize Costa Mesa, California-based e-commerce development firm. Their services include E-Commerce Development and Fulfillment.
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UndisclosedUndisclosed250 - 999Defiance, OH
Services provided
Focus Areas
Customer Service Outsourcing company Mammoth Tech was founded in 1964. The agency offers Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Palm Desert, CA
Services provided
Focus Areas
Hands Working Virtually BPO is a Customer Service Outsourcing company. Their midsize team is in Palm Desert, California. Their services include Customer Service Outsourcing and Call Center Services.
Read more
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Build My Project BriefList of the Top 15 United States Chat Support Companies
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.7/40.018/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
60% Customer Service Outsourcing30% Chat Support Services40% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.6/40.019/20 Reviews9.4/10 Clients & Experience9.2/10 Market PresenceService focus
40% Customer Service Outsourcing25% Chat Support Services60% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
36.3/40.018.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Chat Support Services70% Other -
UndisclosedUndisclosed250 - 999Los Angeles, CA
Ability to deliver
34.9/40.017.4/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
20% Customer Service Outsourcing100% Chat Support Services80% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.7/40.013.6/20 Reviews9.4/10 Clients & Experience9.7/10 Market PresenceService focus
55% Customer Service Outsourcing45% Chat Support Services45% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
34.9/40.018/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
65% Customer Service Outsourcing25% Chat Support Services35% Other -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
31.5/40.015.6/20 Reviews8.5/10 Clients & Experience7.5/10 Market PresenceService focus
70% Customer Service Outsourcing80% Chat Support Services30% Other -
$1,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Chat Support Services70% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
35.2/40.018.4/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Customer Service Outsourcing20% Chat Support Services80% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
50% Customer Service Outsourcing10% Chat Support Services50% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
38.7/40.018.8/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% Customer Service Outsourcing10% Chat Support Services90% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
33.5/40.018.6/20 Reviews8.1/10 Clients & Experience6.8/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
$5,000+Undisclosed250 - 999Beverly, MA
Ability to deliver
29/40.015/20 Reviews5.2/10 Clients & Experience8.9/10 Market PresenceService focus
55% Customer Service Outsourcing45% Chat Support Services45% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% Customer Service Outsourcing10% Chat Support Services80% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
20% Customer Service Outsourcing50% Chat Support Services80% Other
