# Top Chat Support Services in the United States Highly reviewed Chat Support Services companies in United States include SupportYourApp, Helpware CX, Uassist.ME, Prialto, XACT, 1840 & Company, ROI CX Solutions, Wing Assistant, Ver-A-Fast, The Hour - Back Office and Virtual Assistant Services. From Silicon Valley startups to Fortune 500s in New York, the United States sets the bar for customer experience at scale. U.S.-based chat support agencies help brands respond in real time, convert browsing into sales, and deliver frictionless care across web, mobile, and social. On Clutch, you can compare verified providers by reviews, case studies, industries served, languages, and tool integrations. Our vetting process highlights proven results, SLAs, security practices, and sector expertise—so you can quickly shortlist partners that match your budget, volume, and tech stack. Use filters to narrow by 24/7 coverage, bilingual teams (English–Spanish), ecommerce specialization, or platforms like Zendesk, Intercom, and Salesforce. Start with these curated directories: • Top Chat Support Companies • Chat Support Companies in San Francisco • Chat Support Companies in New York • Chat Support Companies in Dallas • U.S. Chat Support Companies for Business Services We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Chat Support Agencies in the United States Ratings Updated: Jul 16, 2026 ### [SupportYourApp](https://clutch.co/profile/supportyourapp) #### 4.8 out of 5 star rating (87 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Wilmington, DE #### Services Provided - Allocation of Expertise by Percentage - 20% AI Agents - 15% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 5% Data Annotation Services #### Company description SupportYourApp is a Customer Support Outsourcing company providing scalable Customer Service BPO solutions, including 24/7 support and call center solutions. Reviews indicate a mixed reception: 75% of reviewers praised their flexibility, responsiveness, and ability to deliver high-quality support, while 25% reported issues with accountability and workload efficiency. Overall, SupportYourApp is recognized for its strong customer-centric approach and adaptability to business needs. [Visit Website](https://supportyourapp.com/welcome-from-clutch/?utm_medium=referral&utm_source=clutch&utm_campaign=company_profile) #### 32 reviews mention Customer Service Outsourcing Customer Service Outsourcing for Audio Technology Company 5.0/5 — SupportYourApp provides customer support services for an audio technology company. The team handles email and chat support from 4 p.m. to 1 a.m. Kyiv time and manages side projects for the client. - 26 of 32 Customer Service Outsourcing reviews are 5 stars - 7 new reviews for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/supportyourapp/414908) #### Experience in 19 industries SupportYourApp has garnered positive feedback across various industries, showcasing strong expertise in Arts, Financial Services, Media, and Education. Clients commend their adaptability, responsiveness, and ability to enhance support quality. In the Financial Services sector, they excel in scaling support and improving response times. The Media industry appreciates their thorough candidate sourcing for HR needs. Overall, SupportYourApp's strength lies in their customer-centric approach, making them a suitable choice for organizations seeking reliable support in technology-driven sectors. [Read All Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) ##### Hospitality & leisure Experience SupportYourApp has demonstrated strong expertise in the hospitality and leisure industry, specifically in guest communication and customer journey management. Clients appreciate their professionalism and adaptability, particularly during challenging times like the COVID-19 pandemic. The company's ability to seamlessly integrate with clients' operations and provide valuable insights enhances overall guest experience. This combination of service-oriented support and industry knowledge positions SupportYourApp as a strong partner for businesses seeking to enhance their hospitality services. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Services for Vacation Rental Company (5.0/5, Jul 22, 2020): SupportYourApp provides resources to support external communications for a hospitality company. They communicate with clients across platforms to address inquiries, establish reservations, and process payments. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/141966) ##### Non-profit Experience SupportYourApp demonstrates significant expertise in supporting non-profit initiatives, as evidenced by their effective technical and operational assistance for the Soul Link mobile application. Clients have praised their high-quality service, timely issue resolution, and strong project management, which ensures continuity and stability of operations. Overall sentiment is highly positive, with clients highlighting the company's alignment with their mission and values, making them a strong candidate for non-profit organizations seeking reliable support. - 1 review for non-profit industry - 1 review is 5 stars - Unknown avg. project cost - Outsourced Back-Office/Customer Service for Wellness App Co (5.0/5, Dec 23, 2025): SupportYourApp provides ongoing technical and operational support for a wellness mobile app company. The team focuses on maintaining stability, addressing user-reported issues, and supporting app updates. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/427227) ##### Transportation Experience SupportYourApp has demonstrated strong expertise in the Transportation industry, particularly in customer service for e-bike and e-scooter sharing companies. Their client, Zipp Mobility Limited, praised their quick response times and low ticket counts, highlighting their flexibility and responsiveness as key strengths. The overall sentiment reflects satisfaction with their service delivery and effective project management, making SupportYourApp a suitable partner for businesses seeking reliable customer support solutions in the Transportation sector. - 1 review for transportation industry - $50,000 – $199,999 avg. project cost - Customer Service for E-Bike & E-Scooter Sharing Operator (4.5/5, Mar 22, 2023): SupportYourApp provides customer service support for an e-bike and e-scooter sharing operator. After learning the client's goals, they work on responding to customers and handling tickets. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/189108) ##### Consumer Products Experience SupportYourApp has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in customer support and efficiency during peak seasons. Clients praised their ability to manage high volumes of inquiries while maintaining excellent response times and customer satisfaction. The team's dedication to learning and improving internal processes has been particularly noted, leading to significant enhancements in service quality. Overall, SupportYourApp is well-regarded for its strong communication skills and responsiveness, making them a suitable partner for businesses seeking reliable customer service solutions. - 3 reviews for consumer products industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Technical Support for Consumer Tech Company (5.0/5, Mar 24, 2020): SupportYourApp provided technical support. They fulfilled tickets, prioritized needs, and created a streamlined process to resolve issues. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/42808) - Customer Support for Private Label Product Company (5.0/5, Mar 3, 2021): SupportYourApp provides customer support services to a private label products company. Their main task is to respond to customer calls and emails, maintaining a stress-free environment for all stakeholders. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/84898) - Customer Support Services for Science-Inspired Products Co (5.0/5, Apr 30, 2025): SupportYourApp provides customer support services for a science-inspired products company. The team handles customer inquiries related to purchases, deliveries, and returns. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/370822) ##### eCommerce Experience SupportYourApp demonstrates strong expertise in the eCommerce sector, particularly in customer support. Clients report increased customer satisfaction (CSAT) and retention due to timely, professional assistance. Their personalized approach and effective team management are highlighted as key strengths. The ability to scale support and adapt to client needs reflects their commitment to enhancing eCommerce operations, making them a suitable partner for businesses seeking reliable customer service solutions. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for E-Commerce Company (5.0/5, Oct 21, 2024): SupportYourApp provides customer support services for an e-commerce company. The team has provided a support consultant to handle the client's email customer communication and QA. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/324075) ##### HVAC Experience SupportYourApp has demonstrated significant expertise in enhancing customer support operations within the HVAC industry, particularly through its partnership with Sensibo. Clients appreciate their high-quality service, effective project management, and responsiveness, leading to notable improvements in customer satisfaction and operational efficiency. With a focus on technical support and customer onboarding, SupportYourApp proves to be a valuable partner for HVAC businesses seeking to scale while maintaining exceptional service quality. - 1 review for hvac industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Smart Home Climate Control Brand (5.0/5, Aug 27, 2024): SupportYourApp provides customer support services to a smart home climate control brand. The team handles inbound inquiries, onboards end clients, manages the CRM system, and analyzes customer feedback. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/309982) ##### Healthcare Experience SupportYourApp has received positive feedback in the Healthcare sector, demonstrating strong expertise in customer support for app developers. Clients highlight their proactive communication, multilingual capabilities, and adaptability in handling various tasks, including process documentation. The partnership has allowed clients to focus on strategic improvements while ensuring high-quality support. Overall, their professionalism and commitment to learning make them a solid choice for healthcare businesses seeking reliable support services. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Meditation App (5.0/5, Jan 23, 2023): SupportYourApp provides customer support services for a mediation app in 19 languages. The team handles the client's social media accounts, processes documentation, and escalates complex cases. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/177518) ##### Telecommunications Experience SupportYourApp has demonstrated significant expertise in the Telecommunications industry by effectively managing customer communications for clients like Cardo Systems. Their ability to provide multilingual support and streamline resolution processes has been highly praised, leading to a considerable expansion of the client's support team. Overall, clients commend SupportYourApp for their professionalism, timely delivery, and quality communication, making them a strong contender for businesses seeking reliable support services in the Telecommunications sector. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Smart Communication System Provider (5.0/5, Mar 25, 2024): SupportYourApp provides phone and email customer support for a smart communication system provider. Their team processes customer queries in different languages and at different difficulty levels. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/277832) ##### Arts, entertainment & music Experience SupportYourApp has demonstrated significant expertise in the Arts, entertainment & music industry through positive feedback from clients in music distribution and live events. Their strengths lie in providing skilled teams for content moderation and technical support, ensuring high-quality service while adapting to client needs. Clients commend their effective communication, timely delivery, and ability to seamlessly integrate with existing operations, making SupportYourApp a reliable partner for projects in the Arts, entertainment & music sector. - 2 reviews for arts, entertainment & music industry - Unknown avg. project cost - Content Moderation Services for Music Distribution Company (4.0/5, Mar 25, 2024): SupportYourApp provides back-office outsourcing services to a music distribution company. They've deployed 21 specialists to assist the client with backend content moderation. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/277813) - IT Staff Augmentation for SaaS Solutions Company (4.0/5, Jun 30, 2026): SupportYourApp provides staff augmentation services for a SaaS solutions company. SupportYourApp's team works as an extension of the client's internal team to address their development needs. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/468615) ##### Research Experience SupportYourApp demonstrates strong expertise in providing multilingual customer support tailored for the Research industry, particularly in IoT solutions. Clients have praised their proactive communication, efficient integration with CRM systems, and the ability to deliver high-quality, timely support. Overall, the sentiment is highly positive, indicating that SupportYourApp effectively enables companies to focus on strategic objectives while ensuring customer satisfaction. - 1 review for research industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Services for R&D Service Provider (5.0/5, Feb 3, 2024): An R&D service provider hired SupportYourApp to provide them with a customer support team. The support services were provided via email, chat, web form, and phone. The team also provided a dedicated consultant. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/266300) ##### Other Industry Experience SupportYourApp has garnered positive feedback within the Other Industry sector, particularly for its exceptional customer support capabilities. Clients highlight the team's effective handling of complex inquiries and their seamless communication processes. The company's responsiveness and dedication to customer satisfaction have enabled businesses to focus on growth while ensuring their clients receive top-notch service. Overall, SupportYourApp is highly regarded for its professionalism, attention to detail, and ability to scale support efficiently, making it a strong contender for companies in need of customer service solutions. - 2 reviews for other industry industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for B2B SaaS Company (5.0/5, Dec 8, 2022): SupportYourApp provides customer support for a B2B SaaS company. Their team offers 24/7 customer service in English over the phone and email. They are also slated to provide chat support in the future. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/170906) - Call Center Services for B2C Software Solutions Company (5.0/5, Jan 17, 2023): SupportYourApp provides call center services for a B2C software solutions company. The team is responsible for answering customer requests, transferring files, and providing general support. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/176310) ##### Social Networking Experience SupportYourApp demonstrates significant expertise in the Social Networking industry by providing real-time customer support through dedicated agents. Clients have praised their quick response times, often under one minute, and the team's professionalism and approachability. The effective use of tools like Intercom and Slack facilitates smooth communication and collaboration. Overall, potential clients can expect reliable support and a dedicated partnership, making SupportYourApp a strong candidate for projects in this sector. - 1 review for social networking industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Team Building Platform (5.0/5, Nov 15, 2022): SupportYourApp provides real-time customer support services to a team building platform. They've deployed five English-speaking consultants who provide chat assistance to the platform's users via Intercom. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/167165) ##### Business services Experience SupportYourApp has demonstrated substantial expertise in the Business services industry by providing effective customer support solutions. Clients commend their responsive teams, which significantly improved key performance indicators, including response and resolution times. The company's proactive involvement and ability to swiftly match talent with client needs further enhance their reputation. However, some clients suggest a more structured approach to aligning services with specific company KPIs for optimal results, indicating room for growth in service clarity. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer & Tech Support for Document Signing App (5.0/5, Sep 27, 2019): SupportYourApp provides technical support for an app, resolving customer concerns through a ticketing system. Support agents are responsible for quick response and resolution times. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/54673) ##### Gaming Experience SupportYourApp demonstrates strong expertise in the Gaming industry, particularly in iGaming customer support. Clients commend their consistent communication, professionalism, and efficiency in handling inquiries. Their 24/7 support model significantly enhances player engagement, establishing a reliable partnership for game providers. The overall sentiment is highly positive, highlighting the company's ability to deliver high-quality support and adapt to client needs effectively, making them a strong candidate for businesses seeking customer care solutions in the Gaming sector. - 1 review for gaming industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Gaming Company (5.0/5, Nov 12, 2025): SupportYourApp provides customer service outsourcing for a gaming company. The team is responsible for offering Level 1 customer support for the client's gaming content via email and phone on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/419270) ##### Software Experience SupportYourApp demonstrates strong expertise in eCommerce sales and customer support within the Software industry, providing effective lead qualification and user experience enhancements. Clients commend their robust communication, dedication during challenging circumstances, and ability to generate positive ROI. However, there is a noted opportunity for improved proactivity among team managers. Overall, their strengths in operational efficiency and responsive service make them a suitable partner for businesses seeking impactful software solutions. - 1 review for software industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Sales & Customer Support for Automation Company (5.0/5, Jan 23, 2026): SupportYourApp provides sales and customer support for an automation company. The team handles live chat and email communication, offers technical support, and helps with lead qualification and reporting. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/431728) ##### Education Experience SupportYourApp has received positive feedback from clients in the Education industry, highlighting their expertise in customer support and technical assistance. Clients commend their ability to handle increased communication demands and provide tiered support effectively, contributing to enhanced customer satisfaction and retention. The company's proactive approach, timely reporting, and adaptability have significantly impacted their clients' operational efficiency and student outcomes, making them a solid choice for educational organizations seeking reliable support. - 5 reviews for education industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Care Support for E-Learning Company (5.0/5, Feb 9, 2021): SupportYourApp provides customer care services to support an e-learning company's global customer base. Their team offers round-the-clock services to manage the client's tickets, helpdesk platform, and emails.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/61994) - Call Center Services for Learning Platform (5.0/5, Feb 11, 2021): SupportYourApp provides call center services for a learning academy. The team provides communication support in both English and Russian. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/66340) - Call Center Services for Education Company (4.5/5, May 19, 2023): SupportYourApp provides Tier 1 help desk support for an education company. This includes responding to email and phone inquiries, applying tags, escalating issues, and providing analytics reports and insights. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/202958) - App Management & Support for Learning Tech Company (5.0/5, Sep 19, 2024): SupportYourApp provides app management and support services for a learning technology company. The team is responsible for resolving client issues and handling communication. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/315621) - L2 Technical Support for EdTech Firm (5.0/5, Nov 17, 2025): SupportYourApp provides L2 technical support for an edtech company, filling in for their night shift operations. They handle email support, resolve customer issues, and ensure consistent customer communication. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/420262) ##### Financial services Experience Client feedback highlights SupportYourApp's effectiveness in the Financial services industry, emphasizing their expertise in scalable customer support. Users report improved response times, high-quality service, and flexibility in managing support volumes. The company has been praised for its structured project management and collaborative communication, making it a reliable partner for businesses seeking enhanced customer service capabilities. Overall, the sentiment is positive, indicating that SupportYourApp is well-suited for companies in the Financial services sector. - 5 reviews for financial services industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Fintech Company (5.0/5, Apr 14, 2020): SupportYourApp provided 24/7 customer support in multiple languages to assist users across the European Union.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/59083) - Customer Support Services for Financial Services Provider (5.0/5, Nov 27, 2020): SupportYourApp provides customer support, which involves answering emails and engaging in live chats.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/124959) - BPO for Blockchain-Based Noncustodial Wallet Provider (5.0/5, Aug 2, 2023): SupportYourApp provides customer support for a blockchain-based noncustodial wallet provider. The team focuses on Ukrainian, Argentinian, and American user support, customer journey optimization, and guidance. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/221903) - Customer Support Outsourcing for Financial Services Company (5.0/5, Aug 25, 2025): SupportYourApp provided customer support services for a financial services company. The team handled tickets from companies and end-users, assisted in fraud investigations, and analyzed transaction statuses. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/400756) - Customer Service Outsourcing for Financial Services Company (5.0/5, May 28, 2026): SupportYourApp provides customer service outsourcing for a financial services company. The team handles first-line support, including responding to queries, troubleshooting issues, and escalating complex cases. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/460426) ##### Energy & natural resources Experience SupportYourApp has received positive feedback within the Energy & natural resources sector for their effective customer care services. Clients highlight their impressive project management, timely delivery, and the ability to significantly enhance ticket resolution rates, improving overall customer satisfaction. Their expertise in providing tailored support during peak periods showcases a strong fit for businesses seeking reliable and efficient service in the industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Water & Energy Metering Company (5.0/5, May 4, 2026): SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/454453) ##### Manufacturing Experience SupportYourApp demonstrates strong expertise in the Manufacturing industry, particularly in scaling and training operations. A global department head at FibreTrace noted their effective management of client expectations and timely project delivery. The simplicity of their partnership model was highlighted as a key strength. Overall, the feedback reflects a positive sentiment, indicating that SupportYourApp is well-equipped to support businesses in the Manufacturing sector looking for reliable operational assistance. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Fiber Verification Co (5.0/5, Sep 30, 2025): SupportYourApp provided customer support services for a fiber verification company. The team was responsible for all aspects of the client's customer success. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/410007) ##### Fitness Experience The reviews highlight SupportYourApp's expertise in delivering exceptional customer service for fitness industry clients, particularly in the VR fitness space with FitXR. Client feedback emphasizes their seamless integration into operations, high adaptability, and commitment to business objectives, resulting in improved customer satisfaction scores. Their proactive approach to communication and autonomous work style positions them as a strong partner for fitness companies seeking reliable support solutions. - 1 review for fitness industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for VR Fitness App (5.0/5, Dec 4, 2025): SupportYourApp provides customer support services for a VR fitness app. The team handles email, chat, and social responses, identifies and diagnoses product bugs, and monitors and moderates app store reviews. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/423506) ##### Wellness & Fitness Experience SupportYourApp has demonstrated strong expertise and reliability in the Wellness & Fitness industry, particularly through efficient customer support and operational management. Clients appreciate their proactive communication, responsiveness, and ability to integrate seamlessly with existing teams. Positive feedback emphasizes the effectiveness of their support agents in handling inquiries and enhancing user experiences. Overall, the sentiment reflects a high level of satisfaction, making SupportYourApp a solid choice for businesses seeking scalable and customer-centric solutions in the Wellness & Fitness sector. - 3 reviews for wellness & fitness industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO for Health Tech Startup (4.5/5, Apr 19, 2022): SupportYourApp is providing BPO services for a health tech startup. They are managing health coaches that interact with the client’s customers.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/16170) - Customer Service Outsourcing for Self-Care Platform (4.0/5, Jul 8, 2025): SupportYourApp provides customer support services for a self-care platform. SupportYourApp expands the client's support team with agents who handle incoming inquiries and ensure users have a smooth experience. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/388411) - Customer Service Outsourcing for Audio Technology Company (5.0/5, Oct 21, 2025): SupportYourApp provides customer support services for an audio technology company. The team handles email and chat support from 4 p.m. to 1 a.m. Kyiv time and manages side projects for the client. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/414908) ##### Other industries Experience SupportYourApp has received positive feedback from clients in the Other industries sector for their reliable and adaptable customer support services. Clients have praised their ability to provide 24/7 coverage, enhancing customer satisfaction significantly. The team's professionalism, quick response times, and commitment to understanding clients' needs were highlighted as key strengths. Overall, their expertise in tailoring support solutions to meet varying demands positions them as a strong contender for businesses seeking robust customer service capabilities. - 36 reviews for other industries industry - 28 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Support for Video-Based Health & Wellness Monitor (5.0/5, Nov 15, 2021): A health monitoring platform was looking for a vendor that could deal with technical issues that were reported by their users. They chose to partner with SupportYourApp because of their experience. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/4742) - BPO for Health Tech Startup (4.5/5, Apr 19, 2022): SupportYourApp is providing BPO services for a health tech startup. They are managing health coaches that interact with the client’s customers.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/16170) - Customer Support for Computer Software Company (5.0/5, May 28, 2021): SupportYourApp manages the computer software company's technical and commercial support requests. They respond to existing and prospective third-party users daily. The team mainly works using ZenDesk and Asana.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/38770) - Technical Support for Consumer Tech Company (5.0/5, Mar 24, 2020): SupportYourApp provided technical support. They fulfilled tickets, prioritized needs, and created a streamlined process to resolve issues. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/42808) - Customer Support for Technology Platform (5.0/5, Sep 11, 2020): SupportYourApp provides customer support for a SaaS solution. They work with an advanced CRM and invoice platforms. They respond to all emails, chats, and phone calls within 5–15  minutes. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/61903) - Customer Support for Private Label Product Company (5.0/5, Mar 3, 2021): SupportYourApp provides customer support services to a private label products company. Their main task is to respond to customer calls and emails, maintaining a stress-free environment for all stakeholders. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/84898) - Technical Customer Support for Software Developer (5.0/5, Dec 8, 2016): SupportYourApp provides customer support for the client, covering all of the potential general, pre-sales, and technical questions that customers may encounter. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/85997) - Customer Support Services for SaaS Company (4.5/5, Aug 5, 2021): To optimize their communication with their customers, a SaaS company hired SupportYourApp to manage customer support calls, emails, and chats. They have provided 10 consultants for this project. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/99924) - Answering Services for Software Dev Company (5.0/5, Nov 2, 2020): SupportYourApp provides first- and second-tier tech support for a digital services company. Typically, they handle customer chats, emails, and calls but have also provided around-the-cloud support before. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/104006) - Customer Support for Tech Startup (5.0/5, Nov 10, 2020): SupportYourApp provides ongoing 24/7 customer support for a tech startup. The team handles the live chat interactions for the client. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/111324) - Technical Support for Analytics Platform (5.0/5, Mar 31, 2021): SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/113070) - Customer Support Services & Chatbot Dev for Software Company (5.0/5, Jun 16, 2020): SupportYourApp provides customer support services to a software company. They set up a call center and manage email and SLAs. They’re building out a chatbot and continuously optimizing support technologies. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/113408) - Customer Support Services for Ad-Blocking Software Service (5.0/5, Jun 17, 2020): SupportYourApp provides outsourced customer support services to an ad-blocking software company, answering calls, emails, and live chats. The team also files bug reports and analyzes app logs. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/114469) - Call Center Services for Transportation Service Provider (5.0/5, Sep 28, 2022): SupportYourApp is providing call center services for a transportation services provider. The team is in charge of answering inbound calls, emails, and online inquiries. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/160211) - Call Center Services for B2C Nutritional Product Company (4.5/5, Nov 7, 2022): SupportYourApp provides call center services for a B2C nutritional product company. The team works 20 hours daily for five days as support agents who communicate with customers and document information. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/165596) - Customer Support Services for Team Building Platform (5.0/5, Nov 15, 2022): SupportYourApp provides real-time customer support services to a team building platform. They've deployed five English-speaking consultants who provide chat assistance to the platform's users via Intercom. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/167165) - Customer Support Services for B2B SaaS Company (5.0/5, Dec 8, 2022): SupportYourApp provides customer support for a B2B SaaS company. Their team offers 24/7 customer service in English over the phone and email. They are also slated to provide chat support in the future. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/170906) - Customer Support Services for B2C IT company (5.0/5, Dec 26, 2022): SupportYourApp provides call center services for a B2C IT company. They resolve issues during the installation process and provide ongoing support from nine a.m. to five p.m. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/173534) - Business Services for Software Company (5.0/5, Jan 3, 2023): SupportYourApp provides business development and support services for a software company. They set up communication systems, connect the client with the support team, and provide data on the team's performance. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/174345) - Customer Support Services for B2B Software Development Firm (5.0/5, Jan 10, 2023): SupportYourApp provides customer support services for a B2B software development firm. They've deployed two consultants who communicate with the end customers through Slack and a CRM ticketing system. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/175288) - Call Center Services for B2C Software Solutions Company (5.0/5, Jan 17, 2023): SupportYourApp provides call center services for a B2C software solutions company. The team is responsible for answering customer requests, transferring files, and providing general support. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/176310) - Call Center Services for Meditation App (5.0/5, Jan 23, 2023): SupportYourApp provides customer support services for a mediation app in 19 languages. The team handles the client's social media accounts, processes documentation, and escalates complex cases. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/177518) - Customer Service for E-Bike & E-Scooter Sharing Operator (4.5/5, Mar 22, 2023): SupportYourApp provides customer service support for an e-bike and e-scooter sharing operator. After learning the client's goals, they work on responding to customers and handling tickets. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/189108) - Customer Support Services for R&D Service Provider (5.0/5, Feb 3, 2024): An R&D service provider hired SupportYourApp to provide them with a customer support team. The support services were provided via email, chat, web form, and phone. The team also provided a dedicated consultant. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/266300) - Customer Support Services for HealthTech Company (5.0/5, May 13, 2024): SupportYourApp provides customer support services to a healthtech firm. They manage the client's email customer communication, handle their Zendesk system, conduct QA reviews, and create a knowledge base. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/288293) - Customer Service Outsourcing for Public Transportation Co (4.0/5, Oct 10, 2024): SupportYourApp provides customer support services for a public transportation company. The team monitors customer requests 24/7, handling support cases for the client's products and the companies they acquire.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/321278) - Customer Service Outsourcing for Baggage Solutions Company (4.0/5, Jan 27, 2025): SupportYourApp provides customer support services for a baggage solutions company. The team is responsible for handling the client's incoming tickets from passengers using EBT. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/346682) - Customer Support Services for Science-Inspired Products Co (5.0/5, Apr 30, 2025): SupportYourApp provides customer support services for a science-inspired products company. The team handles customer inquiries related to purchases, deliveries, and returns. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/370822) - Call Center & Customer Support Services for Software Company (5.0/5, May 2, 2025): SupportYourApp provides call center and customer support services for a software company. The team offers 24/7 support, gathers customer information, and escalates cases to the client for action or resolution. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/371512) - Customer Service Outsourcing for Self-Care Platform (4.0/5, Jul 8, 2025): SupportYourApp provides customer support services for a self-care platform. SupportYourApp expands the client's support team with agents who handle incoming inquiries and ensure users have a smooth experience. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/388411) - Customer Service Outsourcing for Software Company (5.0/5, Oct 13, 2025): SupportYourApp provides 24/7 customer support for a visitor management software company. The team provides support via phone, chat, and email. They use Salesforce as the central platform for case management. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/412847) - Customer Service Outsourcing for Audio Technology Company (5.0/5, Oct 21, 2025): SupportYourApp provides customer support services for an audio technology company. The team handles email and chat support from 4 p.m. to 1 a.m. Kyiv time and manages side projects for the client. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/414908) - Customer Support for Product Information Mgmt Company (5.0/5, Nov 19, 2025): SupportYourApp provides 24/7 customer support for a product information management platform. The team manages all customer inquiries through email and phone and ensures the smooth running of operations. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/420748) - Customer Service Outsourcing for Software Development Co (5.0/5, Jan 13, 2026): SupportYourApp provides customer support services for a software development company. The team handles email support 24/7, providing approximately one hour of dedicated support per shift. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/429724) - Sales & Customer Support for Automation Company (5.0/5, Jan 23, 2026): SupportYourApp provides sales and customer support for an automation company. The team handles live chat and email communication, offers technical support, and helps with lead qualification and reporting. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/431728) - Customer Service Outsourcing for Email Delivery Platform (4.5/5, Mar 18, 2026): SupportYourApp provides ongoing customer support for an email delivery platform. The team handles customer inquiries and monitors system alerts to ensure continuous coverage and timely responses. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/443703) ##### Retail Experience SupportYourApp has received mixed feedback from retail clients. Positive reviews highlight their expertise in handling customer inquiries, resulting in increased customer satisfaction and retention. Clients appreciate their commitment and responsiveness. However, negative feedback points to inefficiencies, particularly in ownership and ticket management, leading to increased internal workload. Overall, while SupportYourApp demonstrates strengths in client engagement and support structure, potential retail clients should weigh these against reported challenges in service reliability and efficiency. - 4 reviews for retail industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Support Services for Heart Rate Monitor Store (5.0/5, Feb 2, 2021): SupportYourApp provides customer support call center services to a heart rate monitor store. The goal is to save time for the client's operational processes. The team offers English, German, and French support. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/53464) - Customer Support for Gift & Accessories Brand (5.0/5, Jun 21, 2023): SupportYourApp provides customer support services to a gift and accessories brand. They've deployed three agents who offer phone and email support seven days a week for 14-22 hours daily. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/210534) - Customer Service Outsourcing for Beach & Souvenir Retail Co (5.0/5, Oct 16, 2024): SupportYourApp provides customer support services for a beach and souvenir retail company. The team is responsible for managing and responding to customer inquiries via calls and emails. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/322923) - Customer Service Outsourcing for Lifestyle Apparel Brand (0.5/5, Mar 23, 2026): A lifestyle apparel brand hired SupportYourApp to provide customer support outsourcing services. The team was responsible for handling support tickets to reduce the client's workload. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/444760) ##### Media Experience Clients in the Media industry commend SupportYourApp for their exceptional recruitment services, particularly noting their effectiveness in enhancing hiring speed and candidate quality. One client highlighted successful placements exceeding 10 hires with a 100% probation completion rate. Their timely project delivery and commitment to client satisfaction further reinforce their expertise, making them a strong partner for media organizations seeking to optimize their workforce and streamline operations. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment & HR Outsourcing for Media Company (5.0/5, May 22, 2026): SupportYourApp provides HR outsourcing and recruitment services for a media company. The team sources candidates, conducts interviews, and supports the client during technical interviews. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/459191) ##### Advertising & marketing Experience SupportYourApp has received positive feedback from clients in the Advertising & Marketing industry for their reliability, effective communication, and ability to scale support teams as needed. Clients praised their commitment to customer satisfaction, noting significant improvements in response times and customer retention. The team's adaptability and understanding of marketing processes have led to enhanced client experiences, making them a valuable partner for businesses seeking to optimize their customer support strategies. - 6 reviews for advertising & marketing industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Care Support for Marketing Agency (5.0/5, Feb 17, 2021): SupportYourApp was hired by a marketing agency for back-office services. The team is in charge of taking live calls for customer support with the goal of helping the client in optimizing customer communication. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/72368) - Customer Support for Social Media Growth Firm (5.0/5, Jan 10, 2017): SupportYourApp has provided full customer support for the client, following instructions well for all related processes and helping the client expand support. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/89166) - BPO Services for Marketing Platform (5.0/5, May 5, 2021): Supplementing an in-house support team, SupportYourApp provides customer support services for a marketing platform. They are responsible for dealing with day-to-day customer concerns for the client. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/141561) - Call Center Services for Video Editing Platform (5.0/5, Oct 31, 2022): SupportYourApp provides call center services for a video editing platform. They provide 24/7 chat and email support for the client's customers. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/164575) - Customer Support for E-Commerce Company (5.0/5, May 5, 2023): SupportYourApp provides ongoing customer support for an e-commerce company. The team is responsible for external support to the client's customers via chat, email, and phone in two languages. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/199637) - IT Staff Aug for Generative AI Platform (4.5/5, Feb 15, 2026): SupportYourApp provides IT staff augmentation services for a generative AI platform. They've deployed two agents who handle cases via chat, monitor the client's AI engine, and fix issues in real time. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/436408) ##### Information technology Experience SupportYourApp has received positive feedback within the Information Technology industry for its operational excellence, responsiveness, and ability to provide scalable customer support solutions. Clients commend the company's proactive project management, high-quality support, and capability to adapt to evolving needs, contributing to improved customer satisfaction and operational efficiency. Overall, the sentiment is overwhelmingly favorable, indicating that SupportYourApp is a strong candidate for organizations seeking reliable IT support services. - 6 reviews for information technology industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Software Provider (5.0/5, Sep 4, 2019): SupportYourApp provides ongoing staffing support, supplying teammates to augment a sales and support team. They supply professionals and work within existing practices and answer customer requests.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/37571) - Presales & Customer Support for AI Language Platform (5.0/5, Apr 15, 2020): SupportYourApp undertook the supporting role of pre-sales and customer support for an AI and chatbot solutions company. They were contracted to communicate and serve customers through digital channels. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/60213) - Staff Augmentation for Employee Training SaaS Platform (5.0/5, Feb 19, 2020): Supplementing an in-house support team, the team at SupportYourApp provides customer service agents. The team takes inbound calls for the employee training platform. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/143261) - Customer Support Services for IT Company (5.0/5, Jul 22, 2025): SupportYourApp provides customer support services for an IT company. The team offers ticket-based end customer and technical support and manages a 24/7 phone hotline for the client. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/392175) - Customer Service Outsourcing for Vocal Biomaker Tech Company (5.0/5, Feb 19, 2026): SupportYourApp provides customer support for a vocal biomarker technology company. The team offers 24/7 support with an average response time of five minutes via email, chat, and phone. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/437476) - Customer Service Outsourcing for Enterprise Health Platform (5.0/5, Mar 20, 2026): SupportYourApp provides customer service outsourcing for an enterprise health platform. The team handles Level 1 and Level 2 support, including ticket triage, issue resolution, and escalation management. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/444275) ##### IT Services Experience SupportYourApp demonstrates strong expertise in IT services, particularly in customer support and chatbot development. Client feedback highlights their flexibility, rapid project adaptation, and impressive performance, achieving a 95% customer satisfaction rate. They efficiently manage support processes, optimizing systems based on client feedback. Businesses seeking immediate, high-quality support solutions will find SupportYourApp a suitable partner, given their proven track record and ability to quickly mobilize resources. - 1 review for it services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Support Services & Chatbot Dev for Software Company (5.0/5, Jun 16, 2020): SupportYourApp provides customer support services to a software company. They set up a call center and manage email and SLAs. They’re building out a chatbot and continuously optimizing support technologies. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/113408) #### 4.7 out of 5.0 rating for cost What Clients Have Said SupportYourApp is often praised for its competitive pricing and overall value for money, with clients noting that their budget aligns well with the services provided. For instance, one client highlighted that the pricing fit their budget and appreciated the good value for cost. Overall sentiment is positive, with multiple clients expressing satisfaction with the cost-effectiveness and quality of service, although there were some isolated complaints regarding management and performance consistency. [Read All Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) - $10,000 to $49,000 (19 reviews) - $50,000 to $199,999 (11 reviews) - Less than $10,000 (7 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive SupportYourApp is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Lexington, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values. [Visit Website](https://helpware.com/cx/services/customer-support-outsourcing?utm_source=clutch.co&utm_medium=referral&utm_campaign=us-customer-support-chat) #### Great project management Clients consistently praised Helpware for their exceptional project management capabilities. One CEO noted their proactive communication and timely delivery of training and outcomes, stating, 'All project management was better than expected.' A vendor manager highlighted their adaptability to evolving requirements, emphasizing, 'Helpware excels at project management.' Another client remarked on the team's clear expectations and regular performance reviews, underscoring their collaborative approach. Overall, feedback reflects strong satisfaction with Helpware’s project management, often exceeding client expectations. - Video Labeling For IoT Company (5.0/5, Oct 3, 2022): Helpware excels at project management. We use Lucid for project management. Helpware has done an excellent job of adapting to those changes, which is a testament to how great their leadership and project management teams are. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/160836) - Social Media Management for Author (5.0/5, Feb 26, 2019): They have the best project management of any team I’ve ever worked with. They have a fantastic response time, often getting back to me before the end of the workday or the very next morning. We have regular meetings, often over video conference. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/65247) - Staff Aug & Back Office Outsourcing for Cybersecurity Co (5.0/5, May 13, 2025): All project management was better than expected, delivering training and outcomes on time and at budget (or less). Communications were proactive and collaborative. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/373970) - Inbound, Outbound, & Back Office for Pain Management Practice (5.0/5, Oct 18, 2018): I can’t praise them enough. We feel like we’re their only client. The Helpware team provides daily reports for each department through Google Docs and e-mails, but we use a communication software as well. It’s a highly collaborative partnership. I feel like we’re one team. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135893) - Call Center Services for Professional Services Company (5.0/5, Sep 24, 2020): They’ve been great. They’ve been very communicative about their schedules and I know what to expect and when to expect it. They hit every aspect of those expectations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/71254) #### 1 review mentions Chat Support Services Chat Support Services Experience Helpware CX has received overwhelmingly positive feedback for their Chat Support Services, with 100% of reviewers expressing satisfaction. Clients commend the company's ability to customize solutions to meet specific needs and the alignment of values. Notable strengths include effective communication, timely project management, and significant improvements in metrics such as handle time and cost per contact. Overall, Helpware demonstrates expertise and a strong cultural fit, making them a favorable choice for customer support needs. - 1 of 1 Chat Support Services reviews is 5 stars - $50,000 – $199,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/helpware-cx#review-254956) #### Experience in 13 industries Helpware CX has garnered positive feedback across various industries, including Telecommunications, Information Technology, eCommerce, and Healthcare. Clients praised their project management, communication, and ability to adapt to specific needs, leading to increased efficiency and customer satisfaction. Particularly in IT and Healthcare, Helpware's expertise in training and support was highlighted as a strength. Overall sentiment reflects a strong alignment with clients' values and objectives, making Helpware a suitable choice for companies seeking customer support and operational enhancements. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) ##### Consumer Products Experience Helpware CX has demonstrated exceptional expertise in delivering customer support services for the Consumer Products industry, particularly in handling high volumes of inquiries efficiently. Clients have praised their ability to improve response and resolution times, establish effective communication, and maintain reliability. Their proactive approach in product education and handling disputes further solidifies their strengths in enhancing customer experience. Overall, Helpware's attentive and dedicated service makes them a strong candidate for businesses seeking robust customer support solutions in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Team for Lifestyle Brand (5.0/5, Oct 28, 2019): Helpware provided customer support services for a lifestyle brand. This included responding to inquiries regarding order status, conducting refunds and exchanges, answering incoming calls, and more. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/74209) ##### Healthcare Experience Helpware demonstrates robust expertise in the Healthcare sector, particularly in enhancing customer experience for SMBs. Clients commend their effective communication, project management, and ability to exceed performance metrics. Their integration into existing teams and proactive approach in automating processes have significantly impacted client operations positively. Overall, Helpware is recognized as a reliable partner that adds substantial value, making them a strong candidate for organizations seeking to improve their Healthcare services. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO for Meditation App Business (5.0/5, Nov 9, 2020): Helpware provides reps to support the organization’s small and medium-sized businesses (SMBs). Their work has involved automating and documenting onboarding processes. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109848) ##### Information technology Experience Helpware has garnered positive feedback in the Information Technology sector, particularly for its expertise in managed services and image annotation. Clients commend their responsiveness, quality of work, and ability to adapt processes to meet specific needs. Notably, Helpware's proactive communication and effective project management have led to improved outcomes, including cost savings and enhanced operational efficiency. The overall sentiment indicates that Helpware is a reliable partner for businesses seeking to optimize their IT capabilities. - 2 reviews for information technology industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Image Annotation for Computer Vision Software (5.0/5, May 29, 2019): Helpware annotated thousands of images for computer vision models. They adjusted their internal tools to match the specified business process and did QA. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109902) - Staff Aug & Back Office Outsourcing for Cybersecurity Co (5.0/5, May 13, 2025): Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring service. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/373970) ##### Software Experience The provider demonstrates considerable expertise in custom software services, particularly in Salesforce and UI/UX design. Clients appreciate their organized approach, effective communication, and capability to improve operational processes, resulting in enhanced reporting and task management. The overall sentiment is positive, highlighting the provider's commitment to delivering measurable value and adaptability to client needs. Their team's integration into client operations fosters collaboration, making them a strong candidate for businesses seeking efficient software solutions. - 1 review for software industry - $10,000 – $49,000 avg. project cost - Staff Augmentation for Computer Software Company (4.5/5, Oct 24, 2019): Helpware augmented the staff of a computer software company. Their team was responsible for account management assistance and daily operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/72046) ##### eCommerce Experience Helpware has received positive feedback from eCommerce clients, particularly for their customer support services. Clients appreciate their alignment with company values, excellent communication, and customization of services. Notable strengths include effective project management and measurable improvements in metrics such as handle time and cost per contact. The overall sentiment is favorable, indicating that Helpware is well-equipped to meet the specific needs of eCommerce businesses seeking reliable support solutions. - 1 review for ecommerce industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Clothing Company (5.0/5, Dec 8, 2023): Helpware provides customer support to a clothing company. They provide customer service agents to strengthen the internal sales team and cater to customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/254956) ##### Education Experience Helpware CX has received positive feedback from clients in the Education industry, particularly for their expertise in customer support. One client highlighted their effective onboarding and proactive assistance, which enhanced the overall user experience for students and instructors. The team's deep understanding of support systems and commitment to elevating client service were notably impressive. This demonstrates Helpware's ability to deliver impactful solutions tailored to educational needs, suggesting they are a strong fit for businesses in this sector. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Learning Software Company (5.0/5, Aug 29, 2020): Helpware provided call center services for an e-learning software company. The team provides support to students who are attempting to navigate the software. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/51984) ##### Food & Beverages Experience Helpware has received positive feedback from clients in the Food & Beverages industry, highlighting their agility and responsiveness in providing customer support. Clients like Chowbotics and Go Get Em Tiger commend Helpware's ability to enhance customer experience through dedicated support teams and proactive engagement. Their seamless integration and strong communication fostered effective workflows, allowing food and beverage companies to focus on growth and strategic initiatives. Overall, Helpware demonstrates a strong fit for businesses seeking reliable customer support solutions in this sector. - 2 reviews for food & beverages industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Custom Meal Service Provider (5.0/5, Feb 4, 2022): Helpware provides customer support for a custom meal service provider's geographically diverse clientele. Their aim is to increase the client's coverage of time zones with more agents. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/10409) - Call Center Services for Food & Beverage Company (5.0/5, Aug 10, 2020): Helpware ensures a customer support workforce for a food and beverage company is always available. They guarantee that all calls are being attended and support requests are cleared up immediately. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/35032) ##### Nonprofit Experience Helpware has demonstrated strong expertise in providing scalable calling solutions for nonprofit organizations, particularly in public health initiatives. Clients appreciate their proactive communication, high-quality service, and impressive performance metrics, including a 99% QA accuracy rate. Their ability to quickly adapt and effectively manage large teams under tight timelines has proven beneficial for organizations like VaccinateCA. Overall, their responsiveness and commitment to quality make them a commendable choice for nonprofits seeking reliable support in operations. - 1 review for nonprofit industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Nonprofit Organization (5.0/5, Jun 2, 2021): Helpware handles call center services for a nonprofit organization. The team provides daily operational support, making outbound calls to pharmacies and clinics to gather COVID-19 vaccination data. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/41747) ##### Media Experience Helpware has received positive feedback from clients in the Media industry, highlighting their expertise in customer service and content management. Clients noted significant improvements in customer satisfaction and social media engagement due to Helpware's proactive approach and strong project management skills. Their ability to adapt to the specific needs of media companies and provide tailored support has made a tangible impact on business growth, making them a strong candidate for potential clients seeking similar services. - 2 reviews for media industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Social Media Management for Author (5.0/5, Feb 26, 2019): Helpware manages marketing coordination and social media.  They collaborated on a style guide and now operate a content calendar. The internal team creates the content, which Helpware then edits and posts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/65247) - Call Center Services for Resume Builder Website (5.0/5, Apr 29, 2021): Helpware provides ongoing call center services for a resume builder website. The team provides product support and technical troubleshooting via email and phone channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/138213) ##### Retail Experience Helpware has demonstrated significant expertise in the Retail industry by effectively assisting a rapidly growing online rental company with order processing and customer communication. The client highlighted Helpware's impressive training, quick response times, and their seamless integration with in-house teams. This capability allowed for enhanced operational efficiency and immediate customer problem resolution, indicating Helpware's strong impact and reliability in supporting retail businesses. - 1 review for retail industry - $10,000 – $49,000 avg. project cost - Customer Service Staff for Sports Gear Rental Company (4.5/5, Apr 24, 2019): A dedicated resource from Helpware helped process orders, coordinate with vendors, and respond to customer inquiries. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/94054) ##### Other Industry Experience Helpware demonstrates strong expertise in providing technical support within the Other Industry sector, particularly for clients like CVPS. Their team has been praised for its effective solutions to hardware and software issues, as well as their positive communication and collaborative spirit. Clients appreciate the seamless experience and empathetic approach, highlighting Helpware's ability to enhance client satisfaction without noted areas for improvement. This positions them as a reliable partner for businesses seeking support in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Tech Support for Valet Tech Solution Provider (5.0/5, Jan 25, 2019): Helpware provides software and hardware support for a tech company’s clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/49275) ##### Automotive Experience Helpware has demonstrated expertise in the Automotive industry by efficiently implementing digital marketing projects that enhance campaign performance. Clients highlight their thoroughness, timely project completion, and strong communication, contributing to successful business outcomes. The team's ability to manage both ad-hoc and recurring tasks, coupled with reasonable pricing, positions them as a reliable partner for companies in the automotive sector seeking to improve their digital advertising efforts. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office & Digital Marketing Support for Digital Solutions Company (5.0/5, Jan 9, 2019): Helpware helped set up digital marketing accounts in Bing, DoubleClick, Facebook, Google Ads, Google Analytics, and Google Tag Manager. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/42230) ##### Business services Experience Helpware CX has garnered positive feedback within the Business services industry, highlighted by its commitment to enhancing client operations through dedicated support and effective communication. Clients appreciate the provider's customizable services, which have enabled them to offload administrative tasks and focus on core business functions. The team's expertise in project management and customer service has led to improved client satisfaction and operational efficiency. Overall, Helpware is seen as a valuable partner capable of adapting to evolving business needs. - 3 reviews for business services industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative and Internal Support for Strategy Consultancy (5.0/5, Oct 23, 2019): Helpware provided branding and design work for a business strategy consulting firm. Their team was an extension of the internal team, bolstering day-to-day operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70882) - Customer Support for Analytics Company (5.0/5, Sep 27, 2018): Helpware provides full-service customer support throughout the business week. The team is contracted on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127201) - Office Support Resources for Hiring Company (5.0/5, Oct 6, 2018): Helpware handles various engineer recruitment processes such as registering new companies, producing weekly reports, managing databases, and facilitating document exchanges with candidates. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130551) ##### Financial services Experience Clients in the financial services sector have praised Helpware for its expertise in market research and CRM administration, particularly in the US healthcare space. Reviewers highlight their seamless integration into teams, proactive communication, and commitment to continuous improvement. The overall sentiment is highly positive, with clients noting significant operational support that allows them to focus on core business functions, thus indicating Helpware's strong fit for companies in need of reliable outsourcing solutions. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Mkt Research & CRM Administration for Financial Services Co (4.0/5, Oct 23, 2019): Helpware provides outsourced workforce solutions to a financial services company. They conduct research on operators and themes within the US healthcare services space. The team also administers the CRM. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70550) - Data Entry & Back Office Support for Marketing Services Company (5.0/5, Oct 17, 2018): Helpware supplements resources for ongoing marketing campaigns. They handle automated outreach efforts and use Zapier to manage relationships. The team oversees event registration and the user database. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135133) ##### Advertising & marketing Experience Helpware has received positive feedback from clients in the Advertising & marketing industry, highlighting their expertise in social media strategy, content creation, and email marketing. Clients appreciate their ability to enhance brand visibility and engagement through tailored strategies and high-quality outputs. The team is noted for their professionalism, effective communication, and commitment to client success, making them a reliable partner for businesses seeking to improve their marketing efforts. - 3 reviews for advertising & marketing industry - Less than $10,000 avg. project cost - Design & SMM for Graphic Design Firm & Online Shop (4.5/5, Jan 13, 2021): Helpware provides ongoing design and social media marketing for a graphic design firm and online shop. The team was hired to provide design and production assistance, as well as create a social media plan. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/34522) - Staffing for Article Engagement Specialists (4.0/5, Oct 5, 2018): Helpware provides assistance with staffing resources for article engagement tasks in German and English. They source and vet potential candidates before training them via video conferences. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130167) - Staff Augmentation for Marketing Agency (4.5/5, Feb 20, 2020): Helpware buttressed the marketing efforts of an e-commerce-focused marketing agency. They helped the client craft personalized messaging for prospective clients. The team also spearheaded email campaigns. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/144430) ##### Telecommunications Experience Helpware CX has demonstrated strong capabilities in the Telecommunications sector, notably in customer acquisition through effective marketing strategies. Clients commend their swift project management and valuable cost-to-service ratio, leading to tangible results, such as attracting six new customers. Overall, the feedback reflects a high level of satisfaction, suggesting that Helpware CX is well-equipped to meet the needs of businesses in the Telecommunications industry. - 1 review for telecommunications industry - Unknown avg. project cost - Customer Research Services for Telecommunications Co (4.5/5, May 12, 2026): Helpware CX provided customer research services for a telecommunications company. The goal was to attract customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/456537) ##### Arts, entertainment & music Experience Helpware has received positive feedback in the Arts, entertainment, and music sector for its effective customer service outsourcing. Clients have praised their responsiveness and flexibility, particularly their 24/7 support, which significantly enhances user experience. The company's ability to swiftly adapt to changing needs and improve communication processes showcases their expertise and commitment to client satisfaction. Overall, Helpware's strengths in managing customer interactions make them a valuable partner for businesses in the Arts, entertainment, and music industry. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Store Platform (5.0/5, Dec 17, 2020): Helpware provides ongoing call center services for an online store platform. The team supplies seven days a week coverage and they handle calls, chats, and other support and assistance channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/140836) ##### IT Services Experience Helpware CX demonstrates strong expertise in IT services, particularly in managing customer support for digital platforms. Clients appreciate their effective communication and dedicated staff, which enhance collaboration and ensure technical inquiries are expertly addressed. The positive feedback highlights their administrative support as a key strength, contributing to a seamless operational experience. Overall, Helpware CX is well-regarded in the IT services industry, making them a suitable partner for businesses seeking reliable customer support solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Tech Support for IT Company (5.0/5, Oct 4, 2018): Helpware provided remote technical assistance, answering customer questions and resolving issues over the phone. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/129619) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Helpware CX for offering exceptional value for money, noting their competitive pricing and high-quality services. One client highlighted choosing Helpware due to its alignment with budget constraints while providing good value. Another remarked on Helpware's efficiency, stating it significantly reduced costs while enhancing service quality. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness and value derived from their partnership with Helpware. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) - $50,000 to $199,999 (12 reviews) - $10,000 to $49,000 (10 reviews) - Less than $10,000 (4 reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (3 reviews) - $10,000,000 + (1 reviews) --- ### [Uassist.ME](https://clutch.co/profile/uassistme) #### 4.6 out of 5 star rating (35 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Miami Beach, FL #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 30% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Uassist.ME is a Customer Support Services company specializing in Customer Service BPO and Remote Customer Care solutions. Reviewers highlight their effectiveness in reducing hold times and improving customer satisfaction scores, with a 28% reduction in dropped calls. Clients commend Uassist.ME for their professional communication and reliable problem-solving, with no areas for improvement noted. [Visit Website](https://www.uassistme.com/request-a-consultation?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### High-quality work Clients consistently commend Uassist.ME for delivering high-quality work, noting their exceptional talent and professionalism. For instance, a realtor highlighted their assistant's preparedness and positive attitude, while a CEO praised the superior quality of work and self-motivation of their team. Another client reported a 30% growth in business attributed to Uassist.ME's contributions. Overall, the sentiment reflected is overwhelmingly positive, emphasizing the company's ability to enhance service delivery and operational efficiency. - Administrative Support for Mortgage Company (5.0/5, Nov 8, 2021): Communication and the quality of candidates I had to choose from were impressive. This has allowed my business to grow by about 30% but also it has improved the level of service we provide to our clients. [Read Full Review](https://clutch.co/go-to-review/uassistme/4288) - BPO for Financial Services Company (4.5/5, Aug 19, 2021): Overall, we’re satisfied with their services; they do well with the banking, the reconciliation, and how they take orders. Additionally, our costs have decreased because it’s an outsource, which helps us get higher-quality accountants to get the job done. [Read Full Review](https://clutch.co/go-to-review/uassistme/111842) - Customer Service Management for Startup E-Commerce Company (5.0/5, Mar 12, 2021): Our customer satisfaction rate is 97%, based on all the emails and chats handled by Uassist.ME. A 97% satisfaction rate is a job well done — I highly recommend them. [Read Full Review](https://clutch.co/go-to-review/uassistme/95612) - IT Support for Real Estate Investment Firm (5.0/5, Jan 15, 2021): The quality of the team is exceptional. Their project management is good. When you voice a need, they respond immediately. The follow-up is excellent. [Read Full Review](https://clutch.co/go-to-review/uassistme/37203) - Remote Sales & Marketing Support for Housing Service (5.0/5, Jan 11, 2019): The team is educated and very capable in both English and Spanish. The quality of the work that their talent delivers is superior. [Read Full Review](https://clutch.co/go-to-review/uassistme/43371) #### Reviewed 1 time in the past 6 months Recent reviews for Uassist.ME highlight their exceptional communication and work ethic, with clients noting their ability to deliver quick and accurate data collection. A client praised their alignment with company values and culture, citing a long-term engagement that underscores reliability. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified, reinforcing Uassist.ME's strong reputation in project management and client satisfaction. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/uassistme?sort_by=date_desc&verified=true#reviews) #### Experience in 9 industries Uassist.ME has garnered positive feedback across various industries, including Advertising & Marketing, Contracting, Financial Services, Real Estate, Food & Beverage, and Information Technology. Clients commend their expertise in data management, customer service, and lead generation, showcasing strengths in communication, reliability, and adaptability. Overall sentiment is favorable, especially in Advertising & Marketing and Real Estate, where businesses highlight increased efficiency and improved customer satisfaction, making Uassist.ME a suitable partner for companies in these sectors. [Read All Reviews](https://clutch.co/profile/uassistme?verified=true#reviews) ##### Construction Experience Uassist.ME has demonstrated strong expertise in the Construction industry through their effective communication and organizational skills. Clients appreciate their professional assistants who seamlessly integrate into teams, alleviating workloads and enhancing project efficiency. The positive feedback highlights their responsiveness and commitment to client needs, making them a reliable partner for construction firms seeking support. Overall, their ability to contribute significantly to project success positions them as a favorable choice for businesses in the Construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant for Design & Construction Company (5.0/5, Apr 28, 2020): Uassist.ME served as a virtual assistant for a design and construction firm. This included managing calendars, conducting research, and handling purchases. [Read Full Review](https://clutch.co/go-to-review/uassistme/72635) ##### Advertising & marketing Experience Uassist.ME has received positive feedback from clients in the Advertising & Marketing industry for their expertise in virtual assistance and project management. Clients highlighted their effective communication, quick data collection, and ability to enhance organizational efficiency. The company's support has led to improved client acquisition rates and expedited project completion timelines. Overall, Uassist.ME is recognized for its cost-effectiveness and dedication, making it a strong candidate for businesses seeking reliable support in their marketing initiatives. - 7 reviews for advertising & marketing industry - 6 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Digital Marketing Agency (5.0/5, Nov 1, 2021): A digital marketing agency needed a partner to handle all of their billing emails and customer information updates. They hired Uassist.ME based on their past experience of working together. [Read Full Review](https://clutch.co/go-to-review/uassistme/3428) - Virtual Administrative Services for Agency (5.0/5, Aug 15, 2019): Uassist.ME provided virtual administrative services.  [Read Full Review](https://clutch.co/go-to-review/uassistme/25673) - LinkedIn Lead Generation for Digital Marketing Firm (4.5/5, Mar 5, 2020): Uassist.ME provided an outsourced human assistant to manage LinkedIn outreach and marketing campaigns through direct messaging. The assistant was given metrics to hit.  [Read Full Review](https://clutch.co/go-to-review/uassistme/30404) - Accounting & Virtual Assistance for Digital Marketing Agency (5.0/5, Jan 12, 2022): A digital marketing agency has saught Uassist.ME's help in fulfilling their organizational needs through virtual assistance. The team also provides tech support, bookkeeping, and campaign management services. [Read Full Review](https://clutch.co/go-to-review/uassistme/110001) - Virtual Assistant for Full-Service Marketing Agency (5.0/5, Jul 9, 2020): Uassist.ME provided a virtual assistant for a full-service creative agency. They crafted copy for email newsletters and generated blog content. They’re working to develop an ad strategy for third-party clients. [Read Full Review](https://clutch.co/go-to-review/uassistme/132202) - Customer Service for Business Consultants (5.0/5, Jul 23, 2019): Uassist.ME handles onboarding and customer service for an entrepreneurship consulting company. They field questions over phone, email, and through the website. [Read Full Review](https://clutch.co/go-to-review/uassistme/136867) - Data Collection Services for Media Buying Company (5.0/5, Jun 24, 2026): Uassist.ME provides data collection services for a media buying company. The team gathers backend information to update the client's system, including circulation, deadlines, rates, and publication dates. [Read Full Review](https://clutch.co/go-to-review/uassistme/467265) ##### Food & Beverage Experience Uassist.ME has demonstrated strong expertise in the Food & Beverage industry, particularly in financial processes for companies like Poppi. Their team effectively managed accounts payable and receivable tasks, achieving a 75% reduction in vendor calls and a 15% increase in timely collections. Clients appreciate their proactive communication and commitment to accuracy, which have significantly improved operational efficiency. Overall, Uassist.ME is well-regarded for their adaptability and strong partnership approach, making them a suitable choice for Food & Beverage businesses. - 1 review for food & beverage industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office Accounting Outsourcing for Beverage Manufacturer (5.0/5, Jul 30, 2024): UAM provides ongoing back-office accounting outsourcing services for a beverage manufacturer. The team manages AP and AR invoice data entries, research, and paperwork support.  [Read Full Review](https://clutch.co/go-to-review/uassistme/304121) ##### Financial services Experience Uassist.ME has received positive feedback from clients in the Financial services industry, highlighting their expertise in data management and customer assistance. Clients commend their proactive approach, effective communication, and ability to integrate seamlessly into existing teams. Notable strengths include improving efficiency in CRM back-office tasks, enhancing service delivery, and contributing to significant business growth. Overall, Uassist.ME is recommended for firms seeking reliable support that aligns closely with their operations and enhances their productivity. - 4 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative Support for Mortgage Company (5.0/5, Nov 8, 2021): Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. [Read Full Review](https://clutch.co/go-to-review/uassistme/4288) - Data Entry for Outsourced Accounting Firm (4.5/5, Aug 18, 2021): Uassist.ME helps the client with data entry and other clerical work. After some training, they started downloading bank statements, collecting invoices, and importing them into the client's ERP system daily. [Read Full Review](https://clutch.co/go-to-review/uassistme/110885) - BPO for Financial Services Company (4.5/5, Aug 19, 2021): A financial services company hired Uassist.ME to provide BPO services. They manage banking imports and reconciliation for the client's customers, and deliver reports to the team's accountants, among other tasks. [Read Full Review](https://clutch.co/go-to-review/uassistme/111842) - Back Office Outsourcing for Fintech Company (5.0/5, Aug 9, 2022): A fintech company hired Uassist.ME to provide back office outsourcing. They take care of data-related CRM activities to streamline the client's processes. [Read Full Review](https://clutch.co/go-to-review/uassistme/153424) ##### Healthcare Experience Uassist.ME has demonstrated strong expertise in the Healthcare industry, particularly through their effective assistance in patient engagement and administrative tasks for dental and medical device businesses. Clients highlight their responsiveness and the positive impact on patient retention and operational efficiency. Their bilingual capabilities enhance communication with diverse patient populations. Overall, Uassist.ME is viewed as a reliable partner that contributes to improved workflow and reduced overhead costs, making them a suitable choice for Healthcare providers seeking support. - 2 reviews for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance & Translation for Dentistry Business (4.0/5, Jul 28, 2021): Uassist.ME provided virtual assistance and back-office support for a dentistry firm. Their tasks involve reaching out to patients and verifying insurance benefits. They also provided translation services.  [Read Full Review](https://clutch.co/go-to-review/uassistme/93405) - Call Services & Support for Medical Provider (5.0/5, Jul 23, 2019): Uassist.ME provides follow-up calls to the customers of a healthcare product provider. The teammate calls each customer, reads from a prepared script and delivers daily progress reports on the number of calls. [Read Full Review](https://clutch.co/go-to-review/uassistme/136853) ##### Media Experience Uassist.ME has received positive feedback from clients in the Media industry for their reliable project management support. One client highlighted a full-time assistant's effectiveness in handling project tasks, enabling the client to focus on higher priority work. The assistant's timely communication and thoroughness in following instructions were particularly noted as strengths. Overall, Uassist.ME's expertise in virtual assistance has proven invaluable, enhancing operational efficiency for media marketing projects. - 1 review for media industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Online Media Mktg Company (5.0/5, Jul 28, 2021): Uassist.ME is providing virtual assistant services to a marketing company. Their work mainly revolves around completing the client's internal project management tasks such as providing monthly reports. [Read Full Review](https://clutch.co/go-to-review/uassistme/93333) ##### Environmental Services Experience Uassist.ME has demonstrated strong expertise in providing administrative support to businesses in the Environmental Services sector, notably in tree services. Clients praise their effective communication, problem-solving abilities, and solid project management. The engaged team members are noted for their proactive involvement and adaptability, contributing positively to the overall efficiency of operations. This consistent positive feedback suggests that Uassist.ME is well-suited for organizations seeking reliable support in the Environmental Services industry. - 1 review for environmental services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Assistance for Tree Cutting Company (5.0/5, Apr 26, 2021): Uassist.ME provides administrative assistance to a tree cutting company. The assistant assigned for the project helps the client with research, customer service, problem solving, and activities coordination. [Read Full Review](https://clutch.co/go-to-review/uassistme/134529) ##### Information technology Experience Uassist.ME has received positive feedback from clients in the Information technology sector, particularly for their reliability and effective remote assistance. Clients highlight their expertise in providing cost-effective virtual executive assistants who seamlessly integrate with existing teams. The company demonstrates strong communication skills and initiative, ensuring smooth collaboration. Overall, Uassist.ME is well-regarded for meeting the demands of growing technology firms, making them a valuable partner for businesses seeking efficient support. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant for Digital Lending Platform (5.0/5, Apr 19, 2021): Uassist.ME supplies a technology company with a virtual executive assistant. The assistant helps support the executive team's bandwidth. [Read Full Review](https://clutch.co/go-to-review/uassistme/128976) ##### Consumer Products Experience Uassist.ME demonstrates significant expertise in the Consumer Products industry, particularly in managing customer service for e-commerce businesses. Clients highlight their strong team dynamics, adaptability to unique brand personas, and impressive customer satisfaction rates, achieving 97% based on extensive engagement. The personalized approach and effective communication foster a collaborative relationship, making Uassist.ME a suitable partner for businesses looking to enhance customer interactions and maintain high service standards. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Management for Startup E-Commerce Company (5.0/5, Mar 12, 2021): Uassist.ME provides customer service management for a small e-commerce company. They handle all the communication channels with the clients including emails, Zendesk tickets, and online chat support. [Read Full Review](https://clutch.co/go-to-review/uassistme/95612) ##### Food & Beverages Experience Uassist.ME has demonstrated strong expertise in supporting businesses within the Food & Beverages industry, particularly through effective management of vendor relations, graphic design, and bilingual communication. Clients appreciate their fast turnaround times, cost-effectiveness, and familiarity with brand needs, contributing to efficient operations. The overall sentiment is positive, highlighting their ability to meet diverse challenges in a timely manner, though clients suggest enhancing direct communication methods. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO & Virtual Assistance for Restaurant (5.0/5, Jul 20, 2020): A longtime partner, Uassist.ME provides ongoing BPO and virtual assistance services. They respond to customers, create graphic designs, and identify and manage vendors. The team also developed a website. [Read Full Review](https://clutch.co/go-to-review/uassistme/140083) ##### Legal Experience The feedback from legal industry clients regarding Uassist.ME indicates a significant dissatisfaction with their virtual assistant services. Clients reported subpar work quality, including frequent grammatical and spelling errors, and issues with project management and adherence to agreed hours. The company's claims of professionalism contrasted sharply with actual performance, leading to frustration and a lack of timely deliverables. Overall, potential clients in the legal sector may find Uassist.ME's expertise and reliability insufficient for their needs. - 1 review for legal industry - Less than $10,000 avg. project cost - Virtual Assistant & Web Dev for Law Firm (1.5/5, Apr 28, 2020): Uassist.ME was hired as a virtual assistant and web developer for a law firm. The team was responsible for managing emails and calendars, communicating with vendors, and handling travel arrangements. [Read Full Review](https://clutch.co/go-to-review/uassistme/72695) ##### Other Industry Experience Uassist.ME has received positive feedback from clients in the Other Industry, highlighting their expertise in customer service and administrative tasks. Clients appreciate the efficiency, communication, and transparency provided by their virtual assistants, which have significantly improved productivity and allowed businesses to focus on core activities. Overall, the sentiment is highly favorable, with clients noting that Uassist.ME has been instrumental in driving operational success and enhancing business performance. - 2 reviews for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service for Craft Spirits E-Commerce Business (5.0/5, Mar 9, 2020): Uassist.ME supplies virtual assistants (VAs) who provide ongoing customer service and data entry support for a spirits marketplace. [Read Full Review](https://clutch.co/go-to-review/uassistme/32585) - Virtual Assistant for Engineering Firm (4.5/5, Sep 4, 2019): Uassist.ME provides a virtual assistant to a small engineering firm. The assistant handles administrative tasks, such as bookkeeping, managing arrangements and calendars, and set up reports.  [Read Full Review](https://clutch.co/go-to-review/uassistme/38014) ##### Real estate Experience Uassist.ME has received positive feedback from clients in the real estate industry, emphasizing their expertise in lead management, administrative support, and marketing services. Clients noted significant improvements, such as increased conversion rates and enhanced operational efficiency. The company's strong communication skills and culturally aligned workforce were highlighted as major strengths. Overall, clients expressed satisfaction with the tailored support provided, reinforcing Uassist.ME as a valuable partner for real estate businesses seeking reliable assistance. - 7 reviews for real estate industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Management Services for Real Estate Management Company (5.0/5, Jun 7, 2022): Uassist.ME was a real estate management company’s lead management partner. Their team of 15 resources worked closely with the client to qualify, nurture, and prime leads.  [Read Full Review](https://clutch.co/go-to-review/uassistme/21965) - IT Support for Real Estate Investment Firm (5.0/5, Jan 15, 2021): Uassist.ME provides ongoing technical and lead generation support to a property management and private equity firm. This includes call center services. [Read Full Review](https://clutch.co/go-to-review/uassistme/37203) - Remote Sales & Marketing Support for Housing Service (5.0/5, Jan 11, 2019): Uassist.ME provides a remote team to perform administrative and marketing tasks for a property management firm. They interact with clients, close deals, and coordinate digital marketing and content efforts. [Read Full Review](https://clutch.co/go-to-review/uassistme/43371) - Virtual Assistant & Mktg Strategy for Real Estate Agency (4.0/5, Nov 5, 2021): Uassist.ME provides a virtual assistant to perform administrative duties. They communicate with customers, manage the client's social media, and so on. They're also helping with marketing and transcription. [Read Full Review](https://clutch.co/go-to-review/uassistme/56897) - Virtual Assistant for a Realty Team (5.0/5, Feb 11, 2019): Uassist.ME provides an outsourced, virtual office assistant to answer incoming phone calls for a real estate firm. [Read Full Review](https://clutch.co/go-to-review/uassistme/57743) - BPO Services & Social Media Marketing for Realtor (5.0/5, Jun 5, 2020): Uassist.ME provided BPO services and social media marketing for a realtor. The assistant handled back-office responsibilities ranging from following up with clients to managing schedules to rebranding efforts. [Read Full Review](https://clutch.co/go-to-review/uassistme/105579) - Web Dev & Digital Strategy for Real Estate & E-Commerce Co (4.0/5, Jul 10, 2020): Uassist.ME built a website for a real estate and e-commerce company. They also implemented a digital strategy that included SMM, creative, logo design, and branding. They even support bookkeeping and paperwork. [Read Full Review](https://clutch.co/go-to-review/uassistme/132977) ##### IT Services Experience Uassist.ME is recognized for its professionalism, proactive engagement, and adaptability in the IT Services sector. Clients commend their ability to generate high-quality leads and deliver valuable insights that enhance marketing strategies. Their collaborative approach and commitment to acting as an extension of the client's team contribute positively to business outcomes. Overall, Uassist.ME is highly recommended for organizations seeking results-oriented support in lead generation and sales pipeline development. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing Services for Cybersecurity Company (5.0/5, Sep 26, 2025): Uassist.ME provides telemarketing services for a cybersecurity company. The team manages outreach, generates leads, engages with prospects, and contributes to the client's sales pipeline. [Read Full Review](https://clutch.co/go-to-review/uassistme/409191) ##### Contracting Experience Uassist.ME demonstrates significant expertise in the Contracting industry, particularly in enhancing customer service and operational efficiency. Clients report a 28% reduction in dropped calls and improved satisfaction scores due to effective communication and scheduling support. The provider's commitment to proactive assistance and detailed project management has garnered positive feedback, reflecting their ability to adapt and address complex challenges. Overall, Uassist.ME is a reliable choice for businesses seeking to optimize client interactions and service delivery. - 1 review for contracting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Landscaping Company (5.0/5, Oct 2, 2025): Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and teams. [Read Full Review](https://clutch.co/go-to-review/uassistme/410552) #### Very responsive Uassist.ME is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Prialto](https://clutch.co/profile/prialto) #### 5 out of 5 star rating (45 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 70% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Prialto is a Customer Service Outsourcing (CSO) company offering executive support, administrative assistance, and customer service. They consistently receive high praise, with 100% of reviews highlighting their timely delivery and strong communication. Clients commend their proactive approach, seamless integration, and value for cost, though some suggest improvement in platform integration. Positive reviews underscore Prialto's service-oriented culture and commitment to client success. [Visit Website](https://www.prialto.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Team players The reviews highlight Prialto's strong team-oriented culture, with clients noting their assistants work collaboratively to deliver effective solutions. For instance, one client emphasized how the account team guided them on optimizing their assistant's performance, while another praised the seamless integration of Prialto's team into their corporate culture. Overall, sentiment reflects high satisfaction, with clients appreciating the proactive nature and professionalism of the Prialto team, reinforcing their value as true partners in achieving business goals. - HR, R&D & Customer Service Support for Green Technology Co (5.0/5, Sep 5, 2023): The company is so invested in our success. They became part of our corporate team immediately, rather than acting as an external consultant. As a large focus of their role with us is customer service, this is incredibly important to us and our brand. [Read Full Review](https://clutch.co/go-to-review/prialto/230484) - Executive Assistance for Strategy Consultancy (5.0/5, Dec 10, 2022): Being a solopreneur can be really lonely: I’m really enjoying Ellie’s teamwork and enthusiasm for our work subject matter. Ellie and I communicate daily about priorities and progress, with a weekly meeting with our full team. [Read Full Review](https://clutch.co/go-to-review/prialto/171312) - Administrative Support for Concierge Medicine Practice (5.0/5, Dec 4, 2024): The leadership team was intimately involved during the onboarding process and attended the initial meetings to ensure alignment and role clarity. My VA is outstanding! eager to learn, great attitude, clear communication and open to feedback. The leadership team was also available for questions unrelated to the main project and offered guidance when needed. [Read Full Review](https://clutch.co/go-to-review/prialto/335541) - Staff Augmentation for Technology Consultancy (5.0/5, May 30, 2025): Prialto provides excellent services, and their assistants work together as a team to create solutions to the problems we encounter. Their account and delivery teams have been invaluable in recommending effective ways to address issues that my assistant and I experience. They value creating SOPs and guidance for repeating tasks - I value this approach as it brings a system to tasks I was handling one-off, without my needing to create all the structure. [Read Full Review](https://clutch.co/go-to-review/prialto/378273) #### Reviewed 1 time in the past 6 months Recent reviews of Prialto reflect a strong overall sentiment, highlighting their efficiency and alignment with client values. A Vice President noted their impressive speed of follow-up and quality of team members, praising their timely delivery of services such as audits and email management. The client emphasized effective communication through bi-weekly meetings, with no areas for improvement identified. Overall, Prialto is recognized for enhancing strategic utilization of executive resources. - 1 of 1 reviews is 5 stars - 1 new review for Customer Service Outsourcing services - $10,000 – $49,000 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/prialto?sort_by=date_desc&verified=true#reviews) #### 7 reviews mention Customer Service Outsourcing HR, R&D & Customer Service Support for Green Technology Co 5.0/5 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D operations. - 7 of 7 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/prialto/230484) #### Experience in 11 industries Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors. [Read All Reviews](https://clutch.co/profile/prialto?verified=true#reviews) ##### Consulting Experience Prialto has received overwhelmingly positive feedback from clients in the Consulting industry, highlighting their expertise in providing comprehensive executive assistance. Clients noted significant improvements in productivity, timely project management, and a strong alignment with company values. The personalized approach and proactive communication from Prialto's team have fostered trust and deepened client relationships. Overall, their ability to integrate seamlessly into consulting operations makes them a valuable partner for firms seeking to enhance efficiency and impact. - 9 reviews for consulting industry - 8 reviews are 5 stars - Less than $10,000 avg. project cost - BI & Analytics & Social Media Marketing for Consulting Firm (5.0/5, Dec 14, 2021): Prialto provided BI and analytics and social media marketing for a consulting firm. The team was tasked with creating a campaign to reach the target clients through LinkedIn.  [Read Full Review](https://clutch.co/go-to-review/prialto/6799) - Virtual Project Coordinator for Consulting Firm (5.0/5, Sep 7, 2021): A consulting firm hired Prialto so that they could leverage their virtual assistance services for their business. [Read Full Review](https://clutch.co/go-to-review/prialto/127041) - Business Services for Coaching & Consulting Company (5.0/5, Sep 16, 2021): A coaching and consulting company hired Prialto for business services. The team is responsible for handling the client’s administrative duties on one-off tasks and weekly basis processes. [Read Full Review](https://clutch.co/go-to-review/prialto/134649) - Executive Assistance for Strategy Consultancy (5.0/5, Dec 10, 2022): An executive assistant from Prialto supports a strategy consultancy, helping them manage their complex schedules and various communication channels. The package includes 55 hours of support each month. [Read Full Review](https://clutch.co/go-to-review/prialto/171312) - Backoffice Outsourcing for Sales Training Company (5.0/5, Jun 28, 2023): Prialto provides back-office outsourcing services for a sales training company. Prialto manages the client's customers' schedules and keeps track of projects. Prialto also assists with administrative work. [Read Full Review](https://clutch.co/go-to-review/prialto/212353) - Virtual Business Assistance Services for Consulting Co (5.0/5, Feb 27, 2025): Prialto provides business and personal digital support services for a consulting company. The team assists with the client's sales, marketing, and coordination processes. [Read Full Review](https://clutch.co/go-to-review/prialto/355758) - Staff Augmentation for Technology Consultancy (5.0/5, May 30, 2025): Prialto provides staff augmentation services for a technology consultancy. The team provides a part-time assistant who helps with scheduling and other non-billable and recurring tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/378273) - Virtual Assistant Services for Consulting Firm (4.5/5, Jul 31, 2025): Prialto provides ongoing virtual assistant services for a consulting firm. The team manages the client's calendar and email inbox, conducts research, supports project management, and handles light bookkeeping. [Read Full Review](https://clutch.co/go-to-review/prialto/394702) - Virtual Assistance Services for Executive Coaching Co (5.0/5, Oct 18, 2025): Prialto provided virtual assistant services for an executive coaching company. The team helped with administrative tasks, scheduling, lead follow-up, data tracking, and other processes. [Read Full Review](https://clutch.co/go-to-review/prialto/414276) ##### Software Experience Prialto has received commendations from clients in the Software industry for their exceptional virtual assistant services, which enhance operational efficiency and streamline administrative tasks. Clients highlight the provider's responsiveness, strong communication, and deep understanding of technology tools, resulting in significant time savings and improved organization. The consistent positive feedback regarding their cultural fit and value for cost reinforces Prialto's expertise, making them a strong candidate for businesses seeking reliable administrative support in software-related projects. - 2 reviews for software industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Software Firm (5.0/5, Aug 1, 2022): Prialto provided a virtual assistant for a software firm. The assistant handles administrative tasks, maintaining the company's CRM and supporting sales operations. [Read Full Review](https://clutch.co/go-to-review/prialto/152285) - Virtual Assistant Services for Healthcare Technology Company (5.0/5, Apr 16, 2025): A healthcare technology company hired Prialto to provide virtual assistant services. The team was responsible for assisting the client with their workflows and alleviating their manual tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/367809) ##### eCommerce Experience Prialto has garnered positive feedback from eCommerce clients, highlighting their expertise in executive calendar management and scheduling. Clients appreciate the prompt communication, cultural alignment, and the ability to deliver tasks efficiently. One client emphasized Prialto's seamless training and adaptability, marking them as a reliable partner. Overall, the sentiment suggests that Prialto is well-suited for eCommerce businesses seeking effective administrative support. - 1 review for ecommerce industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Back-Office Support for E-Commerce Company (5.0/5, Feb 18, 2025): Prialto provided back-office support for an e-commerce company. The team offered scheduling assistance and optimization and managed the client's executive and corporate calendars, providing planning services. [Read Full Review](https://clutch.co/go-to-review/prialto/353339) ##### Non-profit Experience Prialto has demonstrated significant expertise in supporting non-profit organizations, as evidenced by their collaboration with Students For Liberty. The client highlighted their strengths in effective email and calendar management, transcription services, and Salesforce management, noting their reliability and responsiveness. Prialto's unique approach of training backup assistants ensures continuous support, making them an invaluable resource for non-profits seeking efficiency and organization. Overall, the sentiment is highly positive, indicating they are a strong fit for similar projects in the non-profit sector. - 1 review for non-profit industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Services for Nonprofit Organization (5.0/5, Jan 6, 2025): Prialto provides executive assistant services to a nonprofit organization. They assist with research, email writing and management, Salesforce management, calendar management, and transcription services. [Read Full Review](https://clutch.co/go-to-review/prialto/341132) ##### Medical Experience Prialto has demonstrated strong expertise in the Medical industry, particularly in mental health counseling. A client from Houston OCD Counseling highlighted their effectiveness in patient scheduling and portal management, leading to increased patient volume and revenue. Reviewers noted Prialto's supportive project management and ability to provide backup assistance seamlessly. Overall, the sentiment reflects high satisfaction with Prialto's services, making them a reliable partner for medical professionals seeking efficient administrative support. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Mental Health Counseling Firm (5.0/5, Dec 20, 2024): Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. [Read Full Review](https://clutch.co/go-to-review/prialto/339086) ##### Retail Experience Prialto has demonstrated strong expertise in supporting retail businesses, particularly in project management and administrative assistance. One client highlighted their ability to optimize time management and improve staff communication, resulting in enhanced organizational efficiency. The overall sentiment reflects satisfaction with Prialto's stability and reliability, as they consistently meet deadlines and respond effectively to client needs, making them a suitable choice for retailers seeking to streamline operations. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Outsourcing for Multi-Industry Enterprise (5.0/5, Dec 10, 2024): Prialto provides back-office outsourcing services for a multi-industry enterprise. The team supports the client with administrative tasks, calendar management, communications, and staff coordination. [Read Full Review](https://clutch.co/go-to-review/prialto/336607) ##### Financial services Experience Prialto demonstrates strong expertise in the Financial services industry, with clients praising their proactive support, effective communication, and capacity to enhance organizational efficiency. Feedback highlights their ability to manage administrative tasks such as scheduling and CRM updates, allowing firms to focus on core business activities. Clients appreciate Prialto’s commitment to understanding specific requirements, leading to tailored solutions that deliver measurable results. Overall, the sentiment is overwhelmingly positive, indicating Prialto as a valuable partner for financial service providers seeking to optimize operations. - 3 reviews for financial services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Business Services for Commercial Auto Insurance Company (5.0/5, Apr 10, 2023): Pialto was hired by a financial services company to provide a variety of services. These include scheduling meetings, email inbox management, expense report preparation, travel scheduling and booking, and more. [Read Full Review](https://clutch.co/go-to-review/prialto/193605) - Staffing & Administrative Support for Financial Services Co (5.0/5, Jun 22, 2023): Prialto provides staffing services and administrative support for a financial services company. Prialto provides an assistant that supports the client with all their administrative tasks, including data entry. [Read Full Review](https://clutch.co/go-to-review/prialto/211080) - Back Office & Sales Outsourcing & Email Mktg for Payment Co (5.0/5, Dec 9, 2024): Prialto provides back office and sales outsourcing services for a payment company. The team manages the client's email and social media marketing, calendar, and sales outreach. [Read Full Review](https://clutch.co/go-to-review/prialto/336299) ##### Nonprofit Experience Prialto demonstrates strong expertise in supporting nonprofit organizations through tailored administrative and virtual assistant services. Clients appreciate their attention to detail, organizational skills, and seamless communication. Feedback highlights the positive impact on operational efficiency, allowing nonprofits to take on more clients and improve productivity. Overall, sentiment is highly positive, with clients noting Prialto's proactive support and commitment to quality, making them a strong candidate for nonprofits seeking reliable administrative assistance. - 3 reviews for nonprofit industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - BPO Services for Nonprofit Management Association (5.0/5, Aug 25, 2021): Prialto provides virtual assistance to a nonprofit organization management company. They’re in charge of small, time-consuming tasks for the client like taking calls or gathering information. [Read Full Review](https://clutch.co/go-to-review/prialto/117119) - Virtual Assistant Services for Nonprofit Organization (5.0/5, Sep 16, 2021): Pialtro has provided virtual assistant services for a nonprofit organization. [Read Full Review](https://clutch.co/go-to-review/prialto/134565) - Administrative Assistance & Support for Religious Nonprofit (5.0/5, Dec 5, 2024): Prialto provides administrative assistance and support for a religious nonprofit organization. [Read Full Review](https://clutch.co/go-to-review/prialto/335790) ##### Healthcare Experience Prialto has received positive feedback from clients in the Healthcare industry, highlighting their expertise in managing medical records and scheduling. Clients noted the company's responsiveness, attention to detail, and strong alignment with their organizational needs. Specific strengths included efficient communication and personalized service during onboarding, which facilitated seamless collaboration. Overall, sentiment is highly favorable, indicating that Prialto is well-suited for Healthcare providers looking to enhance operational efficiency and support. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Healthcare Technology Company (5.0/5, Jul 18, 2022): Prialto provides a productivity assistant to a healthcare technology company. This person is in charge of scheduling meetings and interviews, organizing calendars, and managing and optimizing email usage. [Read Full Review](https://clutch.co/go-to-review/prialto/150475) - Administrative Support for Concierge Medicine Practice (5.0/5, Dec 4, 2024): Prialto provides administrative support for a concierge medicine practice. The team tracks patient appointments, follows up with specialists to request reports, and files the reports into patients' charts. [Read Full Review](https://clutch.co/go-to-review/prialto/335541) ##### Sports Experience Prialto has received positive feedback from clients in the Sports industry, particularly a youth soccer club's president who praised the company's expertise in administration, scheduling, and communication. The client highlighted Prialto's strong management structure and timely delivery of services, which significantly improved their operational processes. Overall, the sentiment indicates that Prialto is a reliable partner for sports organizations seeking efficient administrative support and enhanced performance. - 1 review for sports industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Outsourcing for Youth Soccer Club (5.0/5, Feb 14, 2024): Prialto provided back-office outsourcing services to a youth soccer club. They assisted the client with administrative tasks, such as communicating and scheduling. [Read Full Review](https://clutch.co/go-to-review/prialto/268926) ##### Construction Experience Prialto has demonstrated exceptional expertise in supporting construction-related businesses, particularly in project management and customer service. Clients commend their proactive engagement and integration into corporate culture, highlighting timely delivery and effective CRM transitions. The team's strong focus on customer inquiries and personalized service fosters productivity, making Prialto a valuable partner in the construction industry. Overall, client sentiment is overwhelmingly positive, indicating that Prialto is well-suited for companies seeking reliable support to enhance operational efficiency. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - HR, R&D & Customer Service Support for Green Technology Co (5.0/5, Sep 5, 2023): Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D operations. [Read Full Review](https://clutch.co/go-to-review/prialto/230484) ##### Other Industry Experience Prialto has received positive feedback from clients in the Other Industry sector, highlighting their expertise in providing qualified executive assistants. Key strengths include flexibility, effective communication, and the ability to seamlessly integrate with client teams. Clients noted significant improvements in time management and task organization, enabling executives to focus on core activities. Overall, Prialto's commitment to quality service and adaptability makes them a strong candidate for businesses seeking support in enhancing operational efficiency. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Services for Benefit Corporation (5.0/5, Sep 30, 2022): Prialto provided executive assistant services to a benefit corporation. They deployed three executive assistants to handle calendar scheduling, expense reporting, inbox management, and personal task management. [Read Full Review](https://clutch.co/go-to-review/prialto/160540) ##### Engineering Experience Prialto has received positive feedback from clients in the Engineering industry, highlighting their expertise in project management and administrative support. Clients have noted the quality and competence of their team, which effectively reduces the administrative burden on senior staff. The responsiveness and communication of Prialto's personnel have been commended, reflecting their commitment to client success. Overall, Prialto's long-term engagement with clients indicates a reliable partnership, making them a strong candidate for those seeking dedicated support in complex projects within the Engineering sector. - 1 review for engineering industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Admin Support Staff Augmentation for Internacional Tech Co (5.0/5, Oct 8, 2021): Prialto provides administrative support services for an international technology company. Their staff acts as executive assistants for complex projects, and they mainly work on management. [Read Full Review](https://clutch.co/go-to-review/prialto/29487) ##### Media Experience Prialto has received positive feedback from clients in the Media industry, highlighting their expertise in enhancing productivity through effective assistant services. Clients noted the company's commitment to treating employees with respect and their reliable backup support. One founder emphasized that Prialto's assistance allowed them to successfully manage communications and follow-ups, effectively breaking through barriers with prospects. Overall, the sentiment indicates that Prialto is well-suited for media organizations seeking to improve operational efficiency and team collaboration. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Admin & Sales Support for Nonprofit Journalist Organization (5.0/5, Sep 29, 2021): Prialto helps a nonprofit journalist organization's admin and support services needs. These experts handle the client's inbox, setting appointments and replying on follow-ups. [Read Full Review](https://clutch.co/go-to-review/prialto/146456) ##### Real estate Experience Prialto has demonstrated notable expertise in the real estate sector, providing essential administrative support to enhance operational efficiency. Clients appreciate their proactive communication and ability to seamlessly integrate into workflows, often resulting in significant time savings. For instance, one client reported a reduction of three hours per week through effective organization of their systems. While feedback indicates areas for improvement in industry-specific knowledge, overall sentiment remains positive, positioning Prialto as a reliable partner for real estate professionals. - 2 reviews for real estate industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Admin & Customer Support for Real Estate Company (5.0/5, Aug 22, 2022): Prialto provides administrative support for a real estate company. Their work includes data entry services, responding to customer inquiries, and other administrative tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/155052) - Operational Support Services for Real Estate Company (5.0/5, Nov 12, 2025): Prialto provided operational support for a real estate company. The team organized the client’s Google Drive, cleaned up their CRM, drafted emails, and set up clients with home searches. [Read Full Review](https://clutch.co/go-to-review/prialto/419448) ##### Advertising & marketing Experience Prialto has received strong endorsements within the Advertising & Marketing sector, recognized for their proactive account management and effective communication. Clients noted their ability to handle complex tasks with precision and adapt to evolving business needs seamlessly. Their support has notably enhanced operational efficiency and revenue growth, particularly in campaign execution and data management. Overall, Prialto is viewed as a reliable partner capable of driving success in various marketing initiatives. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Growth Acceleration Platform (5.0/5, Nov 14, 2024): Prialto provides ongoing back-office support for a growth acceleration platform. The team has supported the client with campaign and creative management tasks and ad hoc projects. [Read Full Review](https://clutch.co/go-to-review/prialto/330886) - Data Collection Services for Shoe Data Collection Company (5.0/5, Aug 27, 2025): Prialto provides ongoing data entry services for a running shoe data collection company. The team is responsible for collecting data from event websites and organizing them on the client's business platform. [Read Full Review](https://clutch.co/go-to-review/prialto/401516) ##### Banks Experience Prialto has received positive feedback from clients in the Banks industry, particularly for its administrative support services. Clients appreciate the company's timely and accurate work, as well as the quality of personnel assigned to projects. The firm's ability to provide seamless coverage and generate insightful performance reports has significantly impacted clients’ operations. Overall, Prialto's expertise, value for cost, and strong communication make them a suitable partner for businesses in the Banks sector. - 1 review for banks industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Real Estate Solution Co (5.0/5, Oct 23, 2025): Prialto provided administrative support for a real estate solution company's sales team. Their resources focused on data management, reporting, and prospect research. [Read Full Review](https://clutch.co/go-to-review/prialto/415409) ##### Business services Experience Prialto has received positive feedback from clients in the business services industry, highlighting their strong project management, efficient communication, and ability to effectively support various operational tasks. Clients appreciate the expertise of Prialto's team in streamlining administrative processes, allowing businesses to focus on strategic objectives. The company's emphasis on aligning values with clients and providing quality service has led to measurable improvements in productivity and organizational efficiency, making them a suitable choice for businesses seeking reliable support. - 6 reviews for business services industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Administrative Work for Business Consulting Company (5.0/5, Aug 31, 2021): Prialto provides productivity assistants for a business consulting company's employees. These experts manage day-to-day schedules, meetings, upcoming events and more. [Read Full Review](https://clutch.co/go-to-review/prialto/120749) - Virtual Assistant & Mktg Support for Sales Training Services (5.0/5, Aug 31, 2023): Prialto provided virtual assistant and marketing support services for a sales training company. Prialto provided a virtual assistant that supported the client with marketing efficiency.  [Read Full Review](https://clutch.co/go-to-review/prialto/229683) - Operational & Admin Assistance for Security Services Company (5.0/5, Oct 13, 2023): A security services company hired Extrity Services to assist them in departmental tasks. These tasks included checking for credentials from new applicants, managing administrative tasks, and confirming shifts.  [Read Full Review](https://clutch.co/go-to-review/prialto/240873) - Event Management Services for Business Services Company (5.0/5, Nov 13, 2024): Prialto provides event management services for a coaching company. The team is responsible for planning the client's events and providing them with an assistant and a dedicated team to support their needs. [Read Full Review](https://clutch.co/go-to-review/prialto/330707) - Back Office & Market Research for Fractional CFO Firm (4.5/5, Jan 9, 2025): Prialto provides back-office support for a fractional CFO firm. The team manages the client's calendar, handles bill payments, conducts market research, and performs administrative tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/341954) - Back Office Outsourcing for Business Services Company (5.0/5, Apr 6, 2026): Prialto provided virtual assistant services for a business services company. The team handled the client's routine tasks, including audits, spreadsheet production, appointment setting, and email management. [Read Full Review](https://clutch.co/go-to-review/prialto/448133) --- ### [XACT](https://clutch.co/profile/xact) #### 4.7 out of 5 star rating (34 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Orlando, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 50% Call Center Services - 30% Customer Service Outsourcing - 10% Staffing #### Company description XACT is a Customer Service BPO company providing Outsourced Customer Support and Call Center Solutions. Reviews highlight their strong culture fit, flexibility, and responsiveness, with a 100% positive response regarding their proactive and adaptable approach. Approximately 75% of reviewers emphasize XACT's exceptional project management and ability to enhance client productivity and satisfaction. [Visit Website](http://www.myxact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Experienced Clients express a highly positive sentiment regarding XACT's experience, noting their ability to adapt quickly and efficiently to varying call volumes. One client highlighted their impressive communication and project management, stating, "They were up all night trying to answer things and worked around the clock." Another remarked on XACT's proactive suggestions during meetings, emphasizing their role as an integral part of the team. Overall, clients appreciate XACT's responsiveness and expertise, which have significantly enhanced their operational efficiency. - Call Center Services for Holiday Themed Photography Company (5.0/5, Jan 28, 2020): After what they have learned from our first season, with all of this experience under their wings, we can't imagine going without their services at all. We are headed into Easter now with them and we feel very comfortable because of all the things they have learned. I would never want to start over at this point. We feel like we have really gained another part of our own team. They were up all night trying to answer things and they worked around the clock and never quit. Sometimes the calls are more trying and often someone just needs a sympathetic ear. The experience that they have gained about how to handle these things is invaluable. [Read Full Review](https://clutch.co/go-to-review/xact/127424) #### 1 review mentions Chat Support Services Chat Support Services Experience XACT has received overwhelmingly positive feedback for their Chat Support Services, with 95% of reviewers noting their expertise and responsiveness. Clients highlighted the rapid scaling of customer service teams and the effective handling of diverse inquiries. A notable 90% praised the team's flexibility and alignment with client goals. One client specifically noted achieving their service level target for the first time ever, emphasizing XACT's significant impact on their customer experience. Overall, clients commend XACT for their collaborative approach and high-quality service. - 1 of 1 Chat Support Services reviews is 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/xact#review-416086) #### Experience in 14 industries XACT has established itself across various industries including eCommerce, manufacturing, supply chain, insurance, real estate, automotive, retail, and education. Clients commend their ability to adapt and scale support services to meet fluctuating demands while maintaining high quality and responsiveness. Overall sentiment reflects strong performance, particularly in enhancing customer experiences and operational efficiency. Industries such as eCommerce, retail, and education have shown significant satisfaction, suggesting XACT's services are well-suited for businesses prioritizing customer engagement and operational flexibility. [Read All Reviews](https://clutch.co/profile/xact?verified=true#reviews) ##### Manufacturing Experience XACT has demonstrated strong expertise in call center solutions tailored for the Manufacturing industry, particularly in waste management. Clients commend their effective communication, flexibility to manage order fluctuations, and commitment to customer satisfaction. Positive metrics such as reduced call queue times and low abandonment rates highlight their operational efficiency. Overall, XACT is well-regarded for delivering high-quality support, making them a suitable partner for manufacturing businesses seeking robust call center services. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Environmental Systems Company (5.0/5, Jun 30, 2025): XACT provides call center services for an environmental systems company. The team answers calls from residents ordering, checking the status of, or filing complaints about trash and recycling bins. [Read Full Review](https://clutch.co/go-to-review/xact/386326) ##### Supply Chain, Logistics, and Transport Experience XACT is recognized for its effective support in logistics, particularly in providing after-hours service desk coverage. Clients appreciate their bilingual capabilities and value-driven approach, highlighting the company's commitment to timely communication and accountability. However, there are concerns about variability in agent performance and documentation updates, indicating areas for improvement. Overall, XACT demonstrates strong expertise in the Supply Chain, Logistics, and Transport sector, making it a viable option for clients seeking reliable support services. - 1 review for supply chain, logistics, and transport industry - Unknown avg. project cost - IT Managed Services for Logistics Co (4.0/5, Jan 27, 2025): XACT provides managed IT services for a logistics company. The team has provided full-service desk phone coverage on weekends, evenings, and holidays to escalate time-sensitive issues to on-call staff. [Read Full Review](https://clutch.co/go-to-review/xact/346743) ##### Insurance Experience XACT demonstrates strong expertise in the Insurance sector, particularly in generating warm leads for home warranty providers. Clients appreciate their effective communication and partnership approach, which has significantly improved lead conversion rates. The focus on quality lead vetting and responsiveness to client needs underscores their commitment to delivering valuable results. However, there is room for improvement in call visibility and reporting customization, which may impact performance monitoring. - 1 review for insurance industry - $50,000 – $199,999 avg. project cost - Outsourced Sales & Call Center for Home Warranty Provider (4.0/5, Sep 25, 2024): XACT provides call center and sales outsourcing services for a home warranty provider. The team receives cold leads, vets the leads to gain and judge interest, and submits warm leads back to the client. [Read Full Review](https://clutch.co/go-to-review/xact/317402) ##### Real estate Experience XACT has demonstrated significant expertise in the real estate sector, particularly in residential HOA property management. Clients appreciate their responsiveness and flexibility in tailoring solutions to meet specific needs. The partnership led to a notable increase in productivity, freeing up approximately 60 hours for more valuable tasks while improving team morale. Overall sentiment reflects a strong commitment to ongoing improvement, making XACT a suitable choice for organizations seeking effective support in real estate operations. - 1 review for real estate industry - Unknown avg. project cost - Customer Service Outsourcing for Property Management Company (4.5/5, Jul 31, 2024): XACT handled a property management company's customer service efforts. They were responsible for handling all customer service phone calls relating to accounting. [Read Full Review](https://clutch.co/go-to-review/xact/304374) ##### Automotive Experience XACT has demonstrated notable expertise in the Automotive industry, particularly in enhancing customer service for e-commerce automotive businesses. Clients commend their adaptability and structured approach in managing complex challenges, fostering a positive relationship throughout ongoing projects. The responsiveness of the XACT team to specific client needs has been highlighted as a strength, indicating their capability to align with automotive sector demands effectively. Overall, their high ratings and alignment with client values suggest they are a strong candidate for automotive projects. - 1 review for automotive industry - Unknown avg. project cost - Call Center Services for Wheels E-Commerce Company (4.5/5, Oct 30, 2023): XACT provides customer service support for a wheels e-commerce company. The team is responsible for customer service tickets via Zendesk, assisting customers on the phone with service-related issues. [Read Full Review](https://clutch.co/go-to-review/xact/245450) ##### Transportation Experience XACT has demonstrated significant expertise in the Transportation industry by providing effective call center support for a long-standing client. Their ability to manage inbound and outbound calls efficiently has allowed the client to optimize resources while maintaining high service quality. Client feedback highlights the attentive management team and strong technical support, indicating that XACT is a reliable partner for businesses in the Transportation sector seeking to enhance their customer support operations. - 1 review for transportation industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Delivery Company (5.0/5, Jul 2, 2020): XACT offered call center services, handling both inbound and outbound calls from customers and merchants. They provided QA services as well as call recordings. [Read Full Review](https://clutch.co/go-to-review/xact/126853) ##### IT Services Experience XACT has demonstrated strong expertise in call answering and lead validation services, consistently meeting key performance indicators and providing quality assurance. Clients commend their responsiveness and flexibility, noting the effectiveness of their proactive quality assurance measures. The company fosters reliable partnerships through regular evaluations, making them a trustworthy choice for businesses in the IT Services sector seeking dependable support. Overall, feedback reflects a positive sentiment, indicating a strong fit for clients aiming for efficient operational solutions. - 1 review for it services industry - Unknown avg. project cost - Call Scheduling & Auditing for Marketing Services Company (4.0/5, Oct 12, 2018): XACT has a long-standing partnership, working with the internal team to validate leads and provide call answering services for third-party clients. [Read Full Review](https://clutch.co/go-to-review/xact/133122) ##### Arts, entertainment & music Experience XACT has demonstrated significant expertise in the Arts, entertainment, and music industry, particularly in managing seasonal service demands effectively. Clients praise their responsiveness, technical knowledge, and the ability to rapidly adapt to changing needs. One client noted the development of a comprehensive knowledge base that enhanced service delivery. Overall, feedback reflects a positive sentiment, with XACT being viewed as an integral partner that enhances operational efficiency and customer satisfaction in high-pressure environments. - 2 reviews for arts, entertainment & music industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Answering Service for Home Improvement Company (4.5/5, Jun 12, 2018): Xact Telesolutions provides call center support for a home improvement company. During busy seasons, they intercept overflow calls and make appointments via a CRM platform. [Read Full Review](https://clutch.co/go-to-review/xact/88667) - Call Center Services for Holiday Themed Photography Company (5.0/5, Jan 28, 2020): XACT provides flexible call reception services for a holiday event company. Their work includes adjusting staff to respond to dramatic call influxes and establishing a body of knowledge around types of calls. [Read Full Review](https://clutch.co/go-to-review/xact/127424) ##### Advertising & marketing Experience XACT has received positive feedback from clients in the Advertising & Marketing industry, highlighting their effective customer service solutions and competitive pricing. One client emphasized XACT's superior quality compared to previous providers, noting their responsiveness and strong reporting capabilities. The provider's expertise in managing customer interactions has significantly benefited clients, reinforcing their suitability for businesses seeking reliable support in this sector. Overall, XACT is recommended for their professionalism and value-driven services. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service for Media Company's Clients (5.0/5, Oct 15, 2019): They provide customer service solutions for a media company’s clients. Once representatives were trained and scripts written, XACT took over email and phone customer service. [Read Full Review](https://clutch.co/go-to-review/xact/65272) ##### Chemicals & Biotechnology Experience The company demonstrates significant expertise in the Chemicals & Biotechnology sector, particularly in enhancing customer service for coatings companies. Clients commend their professionalism, adaptability, and effective training, which fostered confidence in customer representations. Their ability to customize solutions and maintain clear communication resulted in successful project outcomes, making them a strong candidate for businesses seeking reliable support in this industry. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - Unknown avg. project cost - Inbound Customer Support for Paints & Coatings Company (5.0/5, Dec 14, 2018): XACT provided customer support augmentation for a paint and coatings company. After vigorous training, they acted as an expert extension of the internal team and reinforced a new consultation service. [Read Full Review](https://clutch.co/go-to-review/xact/35364) ##### Nonprofit Experience XACT Telesolutions has demonstrated expertise in supporting nonprofit organizations, particularly in engagement and fundraising initiatives. Clients have praised their professional representation, friendly outreach, and customer service-oriented approach, which contributed to increased participant retention in events. The team's enthusiasm for assisting nonprofits further enhances their value. Overall, potential clients in the nonprofit sector can confidently consider XACT Telesolutions as a supportive partner for successful project execution. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - In-kind Retention Calls for Human Services Nonprofit (5.0/5, Oct 5, 2018): After co-writing a script, Xact Telesolutions made several rounds of retention calls to increase attendance at an upcoming event. They tracked participants, left voicemails, and conducted follow-up calls. [Read Full Review](https://clutch.co/go-to-review/xact/130011) ##### Financial services Experience XACT Telesolutions demonstrates strong expertise in the Financial services sector, particularly in addressing the needs of third-party administrators for insurance companies. Client feedback highlights their professionalism, effective training protocols, and commitment to performance monitoring through detailed weekly reports. The seamless integration of their services resulted in improved client satisfaction and competitive advantage for their partners. Overall, XACT is well-equipped to enhance operational efficiency in the Financial services industry. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - After Hours Call Answering for SaaS Claims Platform (5.0/5, Jul 13, 2018): Xact Telesolutions provided after hours call center support and training of outsourced customer service representatives. [Read Full Review](https://clutch.co/go-to-review/xact/99860) ##### Retail Experience XACT has demonstrated strong expertise in the Retail industry, notably through their effective management of customer service operations for a catalog company. Clients have praised their thorough onboarding and adaptability to unique systems, emphasizing their commitment to understanding client needs. While they face challenges with new agent proficiency, overall sentiment reflects satisfaction with their partnership approach and dedication to problem-solving, making them a reliable choice for retail businesses seeking enhanced customer engagement solutions. - 2 reviews for retail industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Xact Solutions Performs Very Well (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117818) - Call Center Services for Catalog Company (5.0/5, Nov 11, 2022): A catalog company has engaged XACT for call center services. They primarily handle incoming calls from customers placing orders and are responsible for entering them into the client's internal system. [Read Full Review](https://clutch.co/go-to-review/xact/166577) ##### Education Experience XACT has received positive feedback from clients in the Education industry, particularly for their expertise in call management and student support services. Clients noted XACT's ability to effectively handle complex inquiries, maintain high service standards, and act as an extension of their organizations. Their flexibility and responsiveness significantly improved retention and customer satisfaction rates, making them a reliable partner for educational institutions aiming to enhance their student engagement and support operations. - 5 reviews for education industry - 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Online Education Company (5.0/5, Aug 28, 2020): XACT provides call center services to an online learning company. They began with an acquisition program and then shifted to a retention program. They help with scripting and training. [Read Full Review](https://clutch.co/go-to-review/xact/51492) - Phone Screening & Triage Support for Public University (5.0/5, Jul 6, 2018): Xact Telesolutions provided 24/7 triage support and customer service to help university students. This included answering inquiries regarding academic programs, site functions, and miscellaneous complaints. [Read Full Review](https://clutch.co/go-to-review/xact/97173) - Call Answering & Support for Culinary School (5.0/5, Jul 11, 2018): Xact Telesolutions provides call center services including FAQ creation, registration processing, and customer service training. [Read Full Review](https://clutch.co/go-to-review/xact/98662) - Call Center Support for Publishing Company (4.0/5, Jun 3, 2019): XACT provides call center support services for a publishing company. The team answers questions about orders and products. They were provided initial training. [Read Full Review](https://clutch.co/go-to-review/xact/112389) - Xact Solutions Makes the Job Easier (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117441) ##### eCommerce Experience The feedback from eCommerce industry clients highlights XACT's expertise in customer service scaling and flexibility, crucial for adapting to fluctuating business demands. Clients appreciate their proactive approach, strong collaboration, and ability to enhance the customer experience. The positive sentiment is evident through high satisfaction rates and measurable success, including achieving service level targets and receiving numerous commendations in reviews. Overall, XACT is positioned as a strategic partner for eCommerce businesses seeking to elevate their customer engagement. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Customer Service for Promotional Products Co (5.0/5, Oct 27, 2025): XACT provides back-office and customer service outsourcing for a promotional products company. The team's agents handle inbound customer inquiries, order status updates, and post-sale assistance. [Read Full Review](https://clutch.co/go-to-review/xact/416086) ##### Information technology Experience The company has received positive feedback from clients in the Information Technology industry, highlighting their strong expertise in delivering tailored solutions and effective problem-solving skills. Clients commend the provider's ability to understand complex requirements and deliver projects on time and within budget, showcasing their reliability and technical proficiency. Overall, the sentiment indicates that this company is well-equipped to meet the diverse needs of potential clients in the IT sector. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Super Tool for Support (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117117) ##### Sports Experience Xact Telesolutions has demonstrated significant expertise in enhancing customer service for the Sports industry, particularly in recreational events. Clients praise their proactive approach, customization of staffing models, and effective communication, leading to increased customer satisfaction exceeding 80%. Their commitment to continuous improvement and tailored solutions positions them as a strong partner for businesses seeking to elevate their customer relations in the Sports sector. - 1 review for sports industry - Unknown avg. project cost - Answering Services for Recreational Events Company (4.5/5, Jun 19, 2018): Xact Telesolutions developed a new staffing model to support their ongoing customer relations services. [Read Full Review](https://clutch.co/go-to-review/xact/91306) ##### Healthcare Experience XACT demonstrates strong expertise in the Healthcare sector, particularly in providing tailored answering services for medical equipment companies. Clients commend their flexibility and effective communication, which facilitate improved customer relations and operational efficiency. Over several years, XACT has adapted to client needs, showcasing their commitment to service quality and responsiveness. Their proactive adaptation based on feedback highlights their impact on client operations, making them a viable partner for businesses seeking reliable support in the Healthcare industry. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Centralized Answering Services for Medical Equipment Rental Company (5.0/5, May 30, 2019): XACT provides a centralized 24/7 answering service for each of a company's branches nationwide. They helped create scripts with customized questions and provide text and email follow-up documentation. [Read Full Review](https://clutch.co/go-to-review/xact/111043) ##### Other Industry Experience XACT demonstrates strong expertise in providing exceptional customer service solutions within the e-commerce health supplement sector. Clients appreciate their commitment to employee development and professional conduct, leading to effective 24/7 phone support implementation. The emphasis on partnership and adaptability amidst challenges has garnered positive feedback, with clients recognizing the balance of cost and performance as a significant strength. Overall, XACT is well-regarded for its ability to enhance customer experience, making them a suitable choice for businesses in the Other Industry. - 1 review for other industry industry - $200,000 – $999,999 avg. project cost - Call Center Services for Dietary Supplements Retailer (4.0/5, Jan 8, 2019): XACT provides call center services to supplement customer experience. The team assists with 24/7 customer support through phone calls. The service is ongoing. [Read Full Review](https://clutch.co/go-to-review/xact/41356) #### Very responsive XACT is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [1840 & Company](https://clutch.co/profile/1840-company) #### 4.8 out of 5 star rating (17 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Overland Park, KS #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 30% Staffing #### Company description 1840 & Company is a Customer Service Outsourcing firm specializing in recruiting and managing skilled offshore customer support teams. Reviewers consistently praise their professionalism, responsiveness, and commitment to client satisfaction. With a 96% CSAT and impressive response times, 1840 & Company excels in meeting client KPIs and providing tailored call center solutions, solidifying their reputation as a dependable Customer Service BPO provider. [Visit Website](https://www.1840andco.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Flexible Clients consistently praised 1840 & Company for their flexibility in adapting to changing project requirements. One client highlighted their 'super responsive and flexible' nature in accommodating shifts in hours and focus areas. Another noted their 'strong commitment to understanding our requirements' and their quick response to feedback. This adaptability not only facilitated smooth collaboration but also significantly contributed to the overall success of projects, leaving a positive impression on clients. - Call Center Services for Software Company (4.5/5, Jun 17, 2024): In terms of responsiveness to our needs, they were highly attentive and flexible. Whenever we raised concerns or requested changes, they were quick to address them. They demonstrated a strong commitment to understanding our requirements and incorporating feedback effectively, which contributed to the overall success of the project. [Read Full Review](https://clutch.co/go-to-review/1840-company/295137) - Customer Support for Fashion Wholesale Management Platform (5.0/5, Mar 10, 2023): Super responsive and flexible to accommodate for our shifting needs in terms of hours covered, budget, specializations/areas of focus for their agents. They are an exemplary partner. Their flexibility around and understanding of our shifting needs. [Read Full Review](https://clutch.co/go-to-review/1840-company/186221) #### Reviewed 2 times in the past 6 months Recent reviews of 1840 & Company highlight a strong commitment to understanding client needs and delivering qualified talent efficiently. Clients praised their excellent communication, timely candidate sourcing, and effective project management. One client noted the significant improvement in operational efficiency and customer service, while another appreciated the seamless navigation of compliance and HR complexities. Overall, the sentiment is highly positive, with clients expressing satisfaction and recommending 1840 & Company as a valuable long-term partner. - 2 of 2 reviews are 5 stars - 1 new review for Customer Service Outsourcing services - $10,000 – $49,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/1840-company?sort_by=date_desc&verified=true#reviews) #### Experience in 11 industries 1840 & Company has demonstrated expertise across various industries including Supply Chain, Medical, Telecommunications, and eCommerce. Feedback indicates strong capabilities in recruitment, operational efficiency, and customer service enhancement. Clients from the Supply Chain and Medical sectors particularly noted improved operational metrics and effective team building. Overall, sentiment is highly positive, highlighting their professional communication, adaptability, and commitment to client success, making them a valuable partner for businesses seeking staffing solutions in these fields. [Read All Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) ##### Financial services Experience 1840 & Company has received positive feedback from clients in the Financial services industry, particularly for their expertise in building teams and sourcing candidates. A notable client highlighted their successful partnership in establishing a Philippines-based accounting team, citing the company's responsiveness and effective project management. Overall, clients appreciate the professionalism and capability of 1840 & Company, making them a strong candidate for businesses seeking reliable support in the financial sector. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Financial Services Firm (5.0/5, Apr 15, 2024): 1840 & Company provides HR services for a financial services company. They've helped the client find and screen candidates for their Philippines-based accounting team. [Read Full Review](https://clutch.co/go-to-review/1840-company/282305) ##### Healthcare Experience 1840 & Company has demonstrated a strong capability in the Healthcare industry, particularly in improving patient communication and enhancing customer service processes. Clients have noted their professionalism, timely delivery, and proactive support, leading to reduced customer complaints and improved client retention. Their expertise in technology-based healthcare solutions positions them well to meet the demands of organizations seeking to enhance patient interaction and overall operational efficiency. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Healthcare Co (5.0/5, Mar 21, 2025): 1840 & Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to patients. [Read Full Review](https://clutch.co/go-to-review/1840-company/361622) ##### eCommerce Experience 1840 & Company demonstrates strong expertise in the eCommerce sector, particularly in talent acquisition and market expansion. Client feedback highlights their efficiency in delivering qualified candidates swiftly while adapting to client needs and time zones. Their high ratings and responsive communication reinforce their strengths in project management. Overall, they are well-positioned to assist eCommerce businesses in achieving growth and operational goals, making them a suitable partner for similar projects. - 1 review for ecommerce industry - Unknown avg. project cost - Recruitment Services for E-Commerce Company (4.5/5, Mar 11, 2025): 1840 & Company provided recruitment services for an e-commerce company. The team was tasked with hiring local, full-time staff members to help the client launch their services in North America. [Read Full Review](https://clutch.co/go-to-review/1840-company/358564) ##### Advertising & marketing Experience 1840 & Company has garnered positive feedback for their expertise in recruitment and hiring within the Advertising & Marketing sector. Clients appreciate their organized and professional approach, as well as their ability to deliver quality candidates efficiently. The overall sentiment reflects strong satisfaction with the company's communication and responsiveness, positioning them as a reliable partner for businesses seeking effective talent solutions in marketing. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Recruitment Services for Performance Marketing Company (5.0/5, Aug 19, 2024): 1840 & Company provided recruitment services for a performance marketing company. The team was responsible for vetting applicants and implementing a professional recruitment process for the client. [Read Full Review](https://clutch.co/go-to-review/1840-company/308385) ##### Telecommunications Experience 1840 & Company has demonstrated significant expertise in the Telecommunications sector, particularly in outbound sales for VoIP services. Clients commend their strong alignment with business values, effective project management, and rapid delivery of results. The company excels in training and supporting sales teams, achieving and exceeding KPIs consistently. Their operational leadership and deep understanding of telecommunications needs set them apart, making them a promising partner for businesses seeking growth in this industry. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - B2B Phone Sales Team Dev & Mgmt for VoIP Telecom Provider (5.0/5, Jun 21, 2024): 1840 & Company hires, trains, and manages B2B outbound sales reps for a VoIP telecom provider. The team uses a predictive dialer, provides daily and weekly reports, and handles over 150 cold calls daily.  [Read Full Review](https://clutch.co/go-to-review/1840-company/296007) ##### Software Experience 1840 & Company has received positive feedback regarding their expertise in software solutions, particularly in customer support and data management. Clients commend their responsiveness, adaptability, and effective project management, consistently achieving high performance metrics such as a 96% customer satisfaction rate. Their commitment to understanding client needs and delivering quality results makes them a strong candidate for businesses in the software industry seeking reliable partnerships. - 3 reviews for software industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Verification for Tech Company (5.0/5, Jul 26, 2022): 1840 & Company provides data verification services for a tech company, sourcing candidates from the Philippines. They also support the client's payroll system. [Read Full Review](https://clutch.co/go-to-review/1840-company/151554) - Customer Support for Fashion Wholesale Management Platform (5.0/5, Mar 10, 2023): 1840 & Company provides customer support for a fashion wholesale management platform. The team has multiple agents that provide chat, email, and phone support covering EU, US, Australia, and Japan shifts. [Read Full Review](https://clutch.co/go-to-review/1840-company/186221) - Call Center Services for Software Company (4.5/5, Jun 17, 2024): 1840 & Company has been hired by a software company to create a global outreach dialing team. They're responsible for finding the data agents and capturing call disposition based on dials. [Read Full Review](https://clutch.co/go-to-review/1840-company/295137) ##### Manufacturing Experience 1840 & Company has demonstrated significant expertise in the Manufacturing industry, particularly in recruitment services. Clients have praised their ability to source high-quality candidates, even in challenging geographical contexts. The company maintains effective communication throughout the hiring process, delivering timely results and meeting specific client needs. Overall, their strengths in candidate sourcing and project management make them a strong candidate for businesses seeking recruitment support in the Manufacturing sector. - 1 review for manufacturing industry - Unknown avg. project cost - Recruitment Services for Manufacturing Company (4.5/5, Dec 15, 2023): 1840 & Company provided HR services for a manufacturing firm that caters to the irrigation industry. The team helped the client recruit a sales manager and general manager for their company. [Read Full Review](https://clutch.co/go-to-review/1840-company/256271) ##### Business services Experience 1840 & Company demonstrates strong expertise in providing tailored business services, particularly in accounting and bookkeeping. Clients appreciate their ability to match skilled professionals with specific needs, contributing to increased efficiency and capacity, as evidenced by a 25% rise in client load for one reviewer. Their proactive project management and global reach further enhance their appeal, making them a promising choice for businesses seeking reliable support in the Business services industry. - 1 review for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Bookkeeping & Record-Keeping Assistance for Accounting Firm (5.0/5, Feb 3, 2023): 1840 & Company provides bookkeeping and record-keeping assistance to an accounting and bookkeeping company. They take care of the repetitive and time-consuming processes and work around 10–15 hours per week. [Read Full Review](https://clutch.co/go-to-review/1840-company/179419) ##### Food & Beverages Experience 1840 & Company has demonstrated significant expertise in supporting Food & Beverages clients, particularly seen in their collaboration with Bluestone Lane, an Australian coffee shop. Clients praise their capacity for sourcing and onboarding qualified offshore talent, which has enabled businesses to enhance back office functions. Overall, the sentiment is highly positive, highlighting their strong communication and transparent billing practices, making them a suitable partner for companies looking to scale in the Food & Beverages industry. - 1 review for food & beverages industry - $50,000 – $199,999 avg. project cost - Backoffice Support for Coffee Shop (4.5/5, Jan 23, 2023): 1840 & Company provides accounting and back office services for a coffee shop. The team is responsible for bookkeeping, accounting, and monthly billing. [Read Full Review](https://clutch.co/go-to-review/1840-company/177392) ##### Retail Experience 1840 & Company has demonstrated expertise in the Retail industry by efficiently addressing HR outsourcing needs for clients. Their quick responsiveness, effective communication, and ability to provide a tailored selection of candidates have consistently impressed clients. The positive feedback highlights their strong impact as a reliable partner in recruitment, emphasizing their capacity to deliver suitable candidates swiftly. Overall, their proven track record and strong client relationships position them as a valuable choice for retailers seeking HR solutions. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Staff Recruitment for Startup Incubator & Accelerator (5.0/5, Jul 29, 2022): 1840 & Company provides HR services for a startup incubator and accelerator. They handle recruitment efforts; the client provides the job description, and the team selects and assesses candidates. [Read Full Review](https://clutch.co/go-to-review/1840-company/152052) ##### Human Resources Experience Client feedback highlights 1840 & Company as a valuable partner in the Human Resources industry, particularly in recruitment services. They are praised for their strong cultural alignment, cost-effective solutions, and effective communication. Clients appreciate their dedication to the hiring and onboarding processes, noting a high quality of work and timely project management. Overall, the positive sentiment suggests that 1840 & Company is well-equipped to meet diverse HR needs, making them a strong candidate for organizations seeking HR support. - 1 review for human resources industry - Unknown avg. project cost - Finance & Accounting Outsourcing for Recruitment Services Co (4.5/5, Sep 5, 2025): 1840 & Company provides outsourced finance staff for a recruitment services company. The team is responsible for managing the client's bookkeeping. [Read Full Review](https://clutch.co/go-to-review/1840-company/403628) #### Completed projects in 4 countries - Australia (1 projects) - Canada (3 projects) - Kenya (1 projects) - United States (9 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 10 languages: - English - Spanish - Arabic - Mandarin - French - Italian - German - Hindi - Portuguese - Romanian [View Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) --- ### [ROI CX Solutions](https://clutch.co/profile/roi-cx-solutions) #### 4.8 out of 5 star rating (4 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - American Fork, UT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 15% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing #### Company description ROI CX Solutions is a Customer Service BPO specializing in Customer Support Outsourcing. According to 100% positive feedback, they deliver timely solutions and demonstrate excellent project management. Clients appreciate their cultural fit and improved responsiveness under new leadership, making them a reliable choice for remote customer care and call center solutions. [Visit Website](http://roicallcentersolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 1 review mentions Customer Service Outsourcing Customer Service Outsourcing for Jewelry Retailer 5.0/5 — ROI CX Solutions provides ongoing customer support services for a jewelry retailer. The team is responsible for assessing tickets, setting priorities, resolving issues, and escalating them when necessary. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430758) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ROI CX Solutions' competitive pricing and strong value for money. One client noted that their pricing fit the budget while providing excellent service, leading to improved operational efficiency and cost reductions. Another client emphasized the good value relative to costs, particularly in managing call center operations effectively. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the balance of quality service and affordability. [Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Responsive ROI CX Solutions is responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 cities - Austin, Texas (1 projects) - Dallas, Texas (1 projects) - Shiner, United States (1 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) --- ### [Wing Assistant](https://clutch.co/profile/wing-assistant) #### 4.7 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Berkeley, CA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Wing Assistant is a Customer Service Outsourcing company providing virtual assistant services, including customer support and administrative tasks. Reviews indicate that 75% of clients appreciate their timely service and seamless integration with existing systems, while 25% note concerns with oversight and assistant vetting. Their project management and communication are generally praised for improving client operations and productivity. [Visit Website](https://wingassistant.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### Reviewed 2 times in the past 6 months Recent reviews of Wing Assistant reflect a strong overall sentiment, highlighting their effective customer service and administrative support. Notably, a client from Kaivac praised their seamless integration and consistent call answer rates exceeding 95%. Similarly, the CEO of Lynn Levy Land Company commended the swift onboarding process and proactive approach of their virtual assistants in real estate due diligence. Clients suggested improvements in the selection process for assigned team members, indicating a desire for greater involvement. - 1 of 2 reviews are 5 stars - 2 new reviews for Customer Service Outsourcing services - $10,000 – $49,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/wing-assistant?sort_by=date_desc&verified=true#reviews) #### 10 reviews mention Customer Service Outsourcing Customer Service & Sales Outsourcing for Job Consultancy 5.0/5 — Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads. - 6 of 10 Customer Service Outsourcing reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/wing-assistant/373072) #### Experience in 13 industries Wing Assistant has demonstrated expertise across various industries, including Manufacturing, Construction, Advertising & Marketing, Information Technology, Education, Medical, and Financial Services. Clients praised their strong customer service, proactive communication, and effective administrative support, often exceeding performance metrics. Overall sentiment is positive, highlighting reliability and seamless integration into existing operations, especially in customer engagement and operational efficiency. They are particularly well-suited for organizations seeking assistance in administrative tasks, data management, and marketing support. [Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) ##### Information technology Experience The company demonstrates strong expertise in the Information Technology sector, particularly in procurement solutions. Clients appreciate their tailored approach, effective communication, and commitment to achieving measurable results. Feedback highlights the provider's attention to detail and adaptability, which contribute to successful lead generation and campaign execution. Overall, the sentiment is highly positive, indicating that this company could be a valuable partner for businesses seeking innovative IT solutions. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation Services for Procurement Solutions Company (5.0/5, Dec 23, 2025): Wing Assistant provides a sales resource who offers lead generation services for a procurement solutions company. The team builds contact lists, imports data into HubSpot, and creates multi-channel campaigns. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427186) ##### Real estate Experience Wing Assistant has received positive feedback from clients in the real estate industry, particularly for their expertise in digital marketing support. A Director of Marketing praised their ability to seamlessly integrate with existing teams and enhance operational bandwidth, allowing clients to focus on larger initiatives. The responsiveness and specialized marketing experience of Wing's virtual assistants have been highlighted as significant strengths, making them a compelling choice for real estate firms seeking reliable digital marketing assistance. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Digital Marketing Assistant for Real Estate Firm (5.0/5, Feb 18, 2023): Wing Assistant provides ongoing digital marketing campaigns for a real estate and property management firm. The goal is to increase the client's bandwidth. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/181641) ##### Software Experience Wing Assistant has received highly positive feedback from clients in the Software industry, highlighting their expertise in providing operational support, customer service, and virtual assistance. Clients commend the team's professionalism, responsiveness, and ability to deliver tasks efficiently and on time, significantly enhancing productivity. Their transparent communication and seamless integration into existing workflows have been particularly noted. Overall, Wing Assistant demonstrates substantial strengths in improving operational efficiency, making them a strong candidate for businesses seeking reliable support in the Software industry. - 4 reviews for software industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance for Startup (5.0/5, Dec 6, 2022): Wing Assistant has been hired by a startup for virtual assistance on their business. The vendor's responsibilities include customer outreach, social media management, product testing, and market research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170580) - Customer Service for Household Items Liquidity Company (5.0/5, Apr 25, 2025): Wing Assistant provides customer support services for a household items liquidity company. The team is responsible for guiding customers through the device trade-in and pickup process and addressing inquiries. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369931) - Back Office & Sales Outsourcing for Software Company (5.0/5, May 21, 2025): Wing Assistant provides ongoing virtual assistant services for a software company. The team is responsible for onboarding, providing online support, and conducting sales research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/376110) - Back Office Outsourcing for Event Planning Platform (5.0/5, Nov 25, 2025): Wing Assistant provides operational support and executive assistance for an event planning platform. The team has uploaded photos for customers, scheduled meetings, and arranged travel. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/421947) ##### Education Experience Clients in the Education industry commend Wing Assistant for their effective outreach and marketing support, particularly in personalized tutoring services. The team's disciplined approach and punctuality enhance client satisfaction, with notable positive impacts on customer engagement and promotional efforts. Their expertise in developing promotional materials aligns well with the needs of educational businesses. Overall, Wing Assistant is viewed as a reliable partner capable of delivering results, making them a strong fit for companies seeking growth in the Education sector. - 2 reviews for education industry - 2 reviews are 5 stars - Unknown avg. project cost - Customer Service & Sales Outsourcing for Job Consultancy (5.0/5, May 9, 2025): Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/373072) - Marketing & Outreach Services for Education Company (5.0/5, Dec 16, 2025): Wing Assistant provides ongoing marketing and outreach support for an education company. The team creates promotional materials and messages and reaches out to leads via calls, emails, and text messages. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/425929) ##### Medical Experience Clients in the Medical industry have praised Wing Assistant for their expertise and dependable support, particularly in mental health settings. One notable review highlighted their ability to assist practitioners with daily tasks and client inquiries, leading to increased capacity for both practitioners and clients. The company's strong dedication to customer service and timely project execution further solidifies their reputation, making them a strong candidate for organizations seeking reliable assistance in the Medical sector. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Mental Health Private Practice (5.0/5, Apr 28, 2025): Wing Assistant provides ongoing call center services for a mental health private practice. The team assists the client's staff and patients, provides customer support, and provides daily tracking systems. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/370368) ##### Healthcare Experience Wing Assistant has received positive feedback from clients in the Healthcare industry, highlighting their expertise in administrative support, patient outreach, and data management. Clients noted significant improvements in operational efficiency, patient satisfaction, and error reduction. The responsiveness and professionalism of their team were frequently praised, indicating their capacity to integrate seamlessly into healthcare practices. Overall, Wing Assistant is well-positioned to support organizations in the Healthcare sector, delivering value through reliable and efficient virtual assistant services. - 2 reviews for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant Services for Family Medicine Practice (5.0/5, Feb 12, 2025): Wing Assistant provides virtual assistant services for a family medicine practice. The team handles scheduling, patient inquiries, billing, data management, and operational support. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/351629) - Virtual Assistant for Senior Care Guidance Company (4.5/5, Apr 23, 2025): Wing Assistant provides ongoing virtual assistant services for a senior care guidance company. The team is responsible for conducting research and updating data related to rates for the client's care communities. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369395) ##### Construction Experience The feedback from clients in the Construction industry highlights Wing Assistant's expertise in administrative support and real estate due diligence, particularly for land development projects. Clients commend their proactive approach, timely delivery, and efficient onboarding process, noting significant time and cost savings. Overall, the sentiment is positive, indicating that Wing Assistant is a reliable partner for organizations seeking assistance with zoning, utilities, and development approval processes. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Land Development Company (5.0/5, Jan 12, 2026): Wing Assistant provides administrative support for a land development company. The team's VA conducts real estate due diligence, researches zoning and utilities, and manages the client's document control. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429570) ##### Consulting Experience Wing Assistant demonstrates significant expertise in the Consulting industry, particularly in providing cost-effective administrative and virtual assistant services. Clients commend their responsive communication and timely project management, which contributed to measurable outcomes such as increased revenue and efficient task execution. Their impressive talent pool and commitment to client needs position them as a strong choice for businesses seeking reliable consulting support. - 2 reviews for consulting industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant & Content Creation for Mobile App Dev Co (5.0/5, Mar 7, 2023): A mobile app design and development company hired Wing Assistant to provide virtual assistant services, scheduling, and content creation. The team sent proposals and followed up with end customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/185354) - Back-Office Outsourcing for Surgical Robotics Co (5.0/5, Mar 20, 2025): Wing Assistant provided administrative support for a surgical robotics company. The team aimed to help the client save time. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361187) ##### Beauty & Cosmetics Experience Wing Assistant has demonstrated significant expertise in the Beauty & Cosmetics industry, providing tailored support to clients such as COCOTIQUE. Their strengths lie in effective project management, timely delivery, and a thorough vetting process that aligns assistants with specific business needs. The positive client feedback highlights their ability to alleviate workload, allowing business owners to focus on strategic growth. Overall, Wing Assistant is a strong candidate for companies seeking reliable assistance in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Research & Content Marketing for Self-Care Subscription Co (5.0/5, Jun 15, 2023): Wing Assistant helps a self-care subscription company with research, brand reports, and product information emails. They assist with survey information and monitor influencer interaction. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/209332) ##### Business services Experience Wing Assistant has garnered positive feedback in the Business services industry, particularly for their effective virtual assistance and project management capabilities. Clients appreciate their ability to streamline operations, enhance administrative efficiency, and improve lead qualification. Notable strengths include quick response times, tailored solutions, and a user-friendly onboarding process. Overall, clients report significant improvements in productivity and organizational efficiency, making Wing Assistant a strong contender for businesses seeking reliable support in this sector. - 4 reviews for business services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Biotech Comapny (4.5/5, Dec 2, 2022): A biotech company onboarded Wing Assistant to handle their virtual assistant efforts. The team is in charge of the answer emails, making appointments, researching, and calendaring. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169937) - Client Services Specialist for Event Planning Company (5.0/5, Dec 8, 2022): Luminary Leaders hired Wing Assistant for a variety of tasks including research, preparing spreadsheets, graphic design, outbound emails and follow-up, appointment scheduling, and website maintenance. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/171111) - VA Team for Web Design Company (5.0/5, Feb 28, 2023): Wing Assistant developed a suite of virtual assistant (VA) services tailored to the client's needs, including website maintenance, customer support, calendar management, budgeting, and other daily operations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/183370) - Lead Generation Assistance for Nanny Agency (3.5/5, Jun 12, 2023): Wing Assistant assists a nanny agency with their lead generation campaign. Wing Assistant helps with sitters' recruitment and answering phone calls and emails to current and prospective customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/208297) ##### Legal Experience Wing Assistant has demonstrated expertise in the Legal industry by providing effective part-time administrative support, as highlighted by feedback from Idaho Legal Estates and Probate. Clients appreciate their budget-friendly pricing, quick onboarding, and efficient project management, which includes timely delivery and responsiveness to needs. The overall sentiment reflects satisfaction with the increased operational capacity achieved through their services, making Wing Assistant a strong candidate for legal firms seeking administrative assistance. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Law Firm (5.0/5, Jun 5, 2023): Wing Assistant provides a part-time virtual administrative assistant for a law firm. The assistant helps the client with data entry, scheduling, customer service, and digital form creation. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206631) ##### Arts, entertainment & music Experience Wing Assistant demonstrates notable expertise in the Arts, entertainment & music sector, evidenced by positive client feedback emphasizing their effective brand development services. Clients appreciate their ability to reduce management workloads, leading to increased ROI. Their efficient project management and outstanding communication skills were highlighted as key strengths, making them a suitable partner for businesses seeking support in this industry. However, improved communication regarding assistant transitions could enhance the overall experience. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Arts & Entertainment Company (5.0/5, Jun 5, 2023): An arts and entertainment company has hired Wing Assistant to assist them regarding their daily managerial duties. The team is tasked with reducing the client's workload and management work. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206559) ##### Nonprofit Experience Wing Assistant has demonstrated strong expertise in supporting nonprofit organizations, as noted by Advocacy Without Borders. The client highlighted their effective communication, task organization, and schedule management, resulting in improved productivity and enhanced engagement. The flexibility, reliability, and competitive pricing of Wing Assistant further reinforce their suitability for nonprofits seeking comprehensive administrative support. Overall, the sentiment is highly positive, indicating that Wing Assistant is well-equipped to meet the unique needs of the nonprofit sector. - 1 review for nonprofit industry - Unknown avg. project cost - Customer Service Outsourcing for Nonprofit Organization (4.5/5, Jun 2, 2023): Wing Assistant provides customer service outsourcing for a nonprofit organization. The team is tasked with client communication, time and task management, content revision, document development, and data entry. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206203) ##### Financial services Experience Wing Assistant demonstrates strong expertise in the Financial services industry, particularly in data management and research, as highlighted by a venture capital firm's review. Clients appreciate their efficiency and adaptability, noting significant time savings in deal evaluations. The team's prompt communication and proactive approach enhance collaboration, making them a valuable partner for firms seeking reliable support in data processing and investor research. Overall, Wing Assistant is well-regarded for its impactful contributions to financial operations. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Input & Research for Venture Capital Firm (5.0/5, Jan 12, 2023): Wing Assistant provides data entry and research services for a venture capital firm. The team reviews entries from startups seeking financing, inputs data into the client’s CRM, and does complementary research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/175723) ##### Human Resources Experience Wing Assistant has received positive feedback within the Human Resources sector, highlighting their expertise in recruitment solutions. Clients note their seamless communication, adaptability, and valuable insights that significantly enhance candidate sourcing. The provider is praised for their commitment to client success and ability to optimize hiring processes, making them an ideal partner for companies looking to improve their recruitment strategies. Overall, the sentiment reflects strong satisfaction and a willingness to expand the partnership further. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Candidate Matching for Recruitment Advertising Solution (5.0/5, Dec 6, 2022): A recruitment advertising solution has partnered with Wing Assistant for recruitment services. Taking into consideration the requirements for job openings, the team matches potential candidates to clients. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170649) ##### Logistics & Supply Chain Experience Wing Assistant has proven to be a valuable partner in the Logistics & Supply Chain sector, particularly for early-stage companies. Their team demonstrates strong adaptability and attention to detail, significantly enhancing operational efficiency by handling data logging and processing tasks. Clients appreciate their reliable communication and support, which allows teams to focus on strategic activities. Overall, their expertise in providing tailored solutions for logistics challenges makes them a fitting choice for businesses seeking to optimize their supply chain processes. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry for Reverse Logistics Firm (5.0/5, Nov 28, 2022): Wing Assistant provides data entry services to a reverse logistics firm. They input the client's inventory system data that flows through a Slack channel and use their backend data to issue return labels. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169220) ##### Other Industry Experience Wing Assistant has received positive feedback from clients in the Other Industry sector, highlighting their exceptional ability to match virtual assistants to specific needs. One client noted the proactive training provided before onboarding, which ensured immediate productivity. The overall sentiment reflects satisfaction with their effective workflow and impactful support, contributing to enhanced online presence. Their expertise in delivering tailored solutions positions them as a strong candidate for businesses seeking assistance in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Three Virtual Assistants for DeFi Investment Management Firm (5.0/5, Nov 25, 2022): Wing Assistant provides virtual assistant services for a DeFi investment management firm. They've trained assistants to acquire the skills the client needs from them. Three VAs have been assigned to the firm. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/168902) ##### Manufacturing Experience The feedback from the Manufacturing industry emphasizes Wing Assistant's strong customer service capabilities and their ability to seamlessly integrate into client operations. Clients noted their high call answer percentage, exceeding the goal of 90%, which reflects their reliability and effectiveness. The company's flexibility in providing coverage, including after-hours and holiday support, highlights their commitment to client needs. Overall, Wing Assistant demonstrates significant expertise and a positive impact in the Manufacturing sector. - 1 review for manufacturing industry - Unknown avg. project cost - Customer Service Outsourcing for Cleaning Systems Company (4.5/5, Jan 13, 2026): Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429629) ##### Home Services Experience Feedback from the Home Services industry indicates that the company struggles with delivering promised support, particularly in client communication and administrative management. Clients report an increase in their workload rather than relief, highlighting poor project management and inadequate supervision. While the marketing is professional, there is a significant gap between expectations and actual service delivery. Potential clients should weigh these insights when considering the company's capability to effectively support their Home Services needs. - 1 review for home services industry - Less than $10,000 avg. project cost - VA & Customer Service Outsourcing for House Cleaning Company (1.0/5, Sep 23, 2025): Wing Assistant provided virtual assistant services for a house cleaning company. The team managed emails, texts, and phone calls, scheduling, data entry, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/408122) ##### Advertising & marketing Experience Wing Assistant has received positive feedback in the Advertising & marketing industry for their expertise in community management and social media strategy. Clients commend their ability to enhance engagement, effectively manage content, and provide timely responses. The team's organizational skills and attention to detail have led to measurable outcomes, including increased social media followers and engagement. Overall, clients express satisfaction with Wing Assistant's services, noting their value and effectiveness, making them a strong candidate for businesses seeking support in this sector. - 3 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - SMM & Content Mktg for Digital Marketing Company (5.0/5, Jun 9, 2023): Wing Assistant develops a social media strategy and creates content for a digital marketing company. The team is responsible for setting a weekly editorial calendar, posting, and responding to comments. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/207871) - Social Media Management for Health Supplements Company (4.0/5, Dec 23, 2025): Wing Assistant provides social media management for a health supplements company. The team is responsible for creating and editing content, managing the content library, and drafting social media posts. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427211) - SMM Services for Marketing Company (5.0/5, Dec 31, 2025): Wing Assistant provides SMM services for a marketing company. The team handles community management, reviewing comments and messages, moderating content, responding to inquiries, and addressing escalations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427934) #### 3 fixed price Customer Service Outsourcing packages Full-time Customer Support Representative Give customers a way to reach you as soon as they need help. Wing Live Customer Support Reps (CSR) help with customer acquisition, onboarding, order processing, complaints, refunds and more. --- ### [Ver-A-Fast](https://clutch.co/profile/ver-fast) #### 5 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Mentor, OH #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 40% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Ver-A-Fast is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The reviews highlight their proficiency in handling customer interactions, with an 85% service level goal consistently met. Clients appreciate their low turnover and customizable programs, contributing to high satisfaction and successful project outcomes. [Visit Website](https://verafast.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 3 times in the past 6 months Recent client feedback on Ver-A-Fast highlights their effective communication and project management. Clients appreciate their flexible services and ability to meet service and revenue goals consistently. One client noted the impressive retention of representatives, enhancing customer service continuity. However, some minor errors were noted, which were addressed as learning opportunities. Overall, the sentiment is highly positive, with clients expressing satisfaction with the partnership and the value provided. - 3 of 3 reviews are 5 stars - 2 new reviews for Customer Service Outsourcing services - $200,000 – $999,999 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/ver-fast?sort_by=date_desc&verified=true#reviews) #### Experience in 4 industries Ver-A-Fast demonstrates strong expertise across various industries including Insurance, Retail, Business Services, and Food & Beverage. Clients commend their efficient call management, responsiveness, and ability to meet service and revenue goals. In Insurance and Retail, Ver-A-Fast has notably improved customer response times and boosted sales performance. Their experience in Business Services showcases a high connection rate and reliability. Overall, feedback is positive, indicating they are well-suited for companies seeking robust customer support solutions. [Read All Reviews](https://clutch.co/profile/ver-fast?verified=true#reviews) ##### Business services Experience Ver-A-Fast has demonstrated significant expertise in the Business services industry, particularly in call center operations. Clients commend their impressive connection rates and timely project management. The team is noted for their responsiveness and effective reporting, ensuring clients maintain strong customer connections. Overall, the positive feedback suggests they are a reliable partner for businesses seeking to enhance their customer engagement and operational efficiency. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Business Services Company (5.0/5, Dec 31, 2025): Ver-A-Fast provides call center services for a business services company. The team dials a set list of leads to connect with the client's customers and provides regular reports on the call outcomes. [Read Full Review](https://clutch.co/go-to-review/ver-fast/428004) ##### Retail Experience Ver-A-Fast has received positive feedback from retail clients, particularly in enhancing customer experience and driving revenue growth. Clients commend their expertise in managing customer contacts and supporting both pre- and post-purchase inquiries. The provider's ability to customize programs and consistently meet service level goals demonstrates their commitment to client satisfaction. With a proven track record of fostering strong partnerships, Ver-A-Fast is well-positioned to support businesses in the retail sector. - 1 review for retail industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Mattress Retailer (5.0/5, Jan 13, 2026): Ver-A-Fast supported a mattress retailer's CX team by handling customer contacts, including phone calls, post-purchase support, pre-purchase inquiries, and a sales program. [Read Full Review](https://clutch.co/go-to-review/ver-fast/429798) ##### Insurance Experience Ver-A-Fast demonstrates significant expertise in the Insurance sector by providing efficient communication support, including after-hours services. Clients appreciate their flexible and organized project management, leading to improved response times and reduced staffing needs for inquiries. Overall sentiment is highly positive, highlighting their alignment with client values and seamless integration into existing operations, making them a strong candidate for businesses seeking support in the Insurance industry. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Outreach Services for Insurance Company (5.0/5, Jan 28, 2026): Ver-A-Fast provides call center services for an insurance solutions company. Their team handles phone call response and routing, email response, triage, and after-hours answering services. [Read Full Review](https://clutch.co/go-to-review/ver-fast/432650) ##### Food & Beverage Experience Ver-A-Fast has demonstrated significant expertise in the Food & Beverage industry, specifically through their collaboration with Fairytale Brownies. Their team effectively managed the 1-800 order line, ensuring customer orders were placed accurately and promptly. Clients appreciate their strong culture fit, low turnover, and commitment to customer service. Overall, Ver-A-Fast is well-equipped to enhance operational efficiency and customer satisfaction for businesses in the Food & Beverage sector. - 1 review for food & beverage industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Bakery (5.0/5, Feb 2, 2026): Ver-A-Fast provided call center services for a bakery. The team helped end customers place orders over the phone and answered general questions about the client's products. [Read Full Review](https://clutch.co/go-to-review/ver-fast/433581) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Ver-A-Fast's strong value for money, noting their competitive pricing and alignment with client needs. One reviewer stated they chose Ver-A-Fast for their 'good value for the cost' and another emphasized that their 'pricing fit our budget.' Overall, feedback indicates satisfaction with the cost-effectiveness of their services, which have led to improved operational efficiency and revenue growth for clients. [Read All Reviews](https://clutch.co/profile/ver-fast?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 4 cities - Atlanta, Georgia (1 projects) - Arlington Heights, Illinois (1 projects) - Beverly Hills, California (1 projects) - Phoenix, Arizona (1 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/ver-fast?verified=true#reviews) --- ### [The Hour - Back Office and Virtual Assistant Services](https://clutch.co/profile/hour-back-office-virtual-assistant-services) #### 5 out of 5 star rating (34 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Great Neck Plaza, NY #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 5% Document Digitization & Management - 10% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting #### Company description The Hour - Back Office and Virtual Assistant Services is a Customer Support Outsourcing company offering comprehensive solutions like staffing, email marketing, and administrative support. Their reviews highlight exceptional organization, responsiveness, and professionalism, with 100% of feedback reflecting positive project management and communication. Clients appreciate their ability to meet deadlines and integrate seamlessly into existing workflows, underscoring their strong value for cost and remarkable service quality. [Visit Website](https://thehour.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Helpful The feedback from clients reflects a positive sentiment towards The Hour - Back Office and Virtual Assistant Services, particularly highlighting their pricing and the helpfulness of their staff. One client noted, 'Charlie’s willingness to help all the time' as a standout feature, while another emphasized the completion of day-to-day tasks effectively. Overall, clients appreciate the reliable support and responsiveness, suggesting that the company is a valuable resource for back office and virtual assistance needs. - Back Office Outsourcing for IT Company (5.0/5, May 14, 2026): Charlie did not need to do much management. It was more about doing tasks, customer support, and learning new tools to help get them setup. What did you find most impressive or unique about this company? Price and Charlie's willingness to help all the time. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/457257) #### 1 review mentions Chat Support Services Chat Support Services Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in Chat Support Services, with 100% of reviewers expressing satisfaction. Clients highlight the team's responsiveness and effective handling of tasks, such as quoting and policy servicing, which improved operational efficiency. Specifically, one client noted a significant positive impact on their ability to focus on marketing due to the team's autonomous handling of workflows. No negative feedback was reported, underscoring their commitment to quality service. - 1 of 1 Chat Support Services reviews is 5 stars - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/hour-back-office-virtual-assistant-services#review-386971) #### 5 reviews mention Customer Service Outsourcing App Management & Support for HR Solutions Firm 5.0/5 — The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach strategies. - 5 of 5 Customer Service Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387735) #### Completed projects in 2 countries - Canada (4 projects) - United States (18 projects) This provider is fluent in 5 languages: - English - Spanish - Dutch - French - Hindi [View Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) --- ### [Top Customer Service](https://clutch.co/profile/top-customer-service) #### 5 out of 5 star rating (68 reviews) - $1,000+ minimum project size - 250 - 999 employees - Brooklyn, NY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 55% Customer Service Outsourcing - 15% Data Annotation Services #### Company description Top Customer Service is a distinguished provider of Customer Support Outsourcing services, praised for its professionalism and effectiveness across diverse industries. With 100% of reviews highlighting improved response times and customer satisfaction, their call center solutions seamlessly integrate with client operations. Over 70% of reviewers commend their ability to reflect brand values and ensure consistent communication, underscoring their role as a reliable Customer Service BPO. [Visit Website](https://bpo.topcustomerservice.com/) #### Flexible Clients consistently praised the company's flexibility in adapting to changing priorities and workflows. One client noted their ability to quickly implement changes, stating they were 'responsive, flexible, and always willing to adjust based on customer demands.' Another highlighted their team's capacity to learn industry-specific terminology, emphasizing that such flexibility is 'hard to find but highly precious in the IT industry.' Overall, the sentiment reflects a strong appreciation for the company's adaptability and responsiveness. - Customer Service Outsourcing for IT Services Company (5.0/5, Jul 3, 2025): What surprised me most were their attitude to learn. Our team has got used to our industry-specific vocabulary and technologies and is able to respond to simple questions and assist users comfortably. Such flexibility is hard to find but highly precious in IT industry. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/387074) - Customer Service for Nonprofit Organization (5.0/5, Dec 3, 2025): The team was responsive, flexible, and always willing to adjust based on customer demands or seasonal spikes. Any time we needed changes, they implemented them quickly. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/423420) - Customer Support & VA Services for Consulting Company (5.0/5, Dec 10, 2025): Project management was excellent. Tasks were delivered on time, and often ahead of schedule. Their team maintained regular communication and gave updates whenever needed. They showed flexibility when priorities shifted and were quick to respond whenever we had urgent requests. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/424868) #### Reviewed 16 times in the past 6 months Recent feedback for Top Customer Service reflects a strong overall sentiment, with clients praising their professionalism and responsiveness. Notable improvements include faster response times, reduced missed inquiries, and enhanced customer satisfaction across various sectors, including digital marketing and legal services. Clients appreciated the team's ability to align with their brand voice and values, effectively managing communications and inquiries. Suggestions for improvement were minimal, focusing primarily on proactive strategy recommendations. - 16 of 16 reviews are 5 stars - 9 new reviews for Customer Service Outsourcing services - $50,000 – $199,999 avg. project cost [Read 16 Recent Reviews](https://clutch.co/profile/top-customer-service?sort_by=date_desc&verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred. [Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) - $10,000 to $49,000 (18 reviews) - $50,000 to $199,999 (11 reviews) - $200,000 to $999,999 (6 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive Top Customer Service is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Remote CoWorker](https://clutch.co/profile/remote-coworker) #### 4.8 out of 5 star rating (191 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Hollywood, FL #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% HR Consulting - 10% Sales Outsourcing #### Company description Remote CoWorker is a Customer Service Outsourcing company specializing in providing virtual assistants and administrative support across various industries. Their reviews indicate a strong emphasis on improving operational efficiency, customer support, and administrative tasks, with 100% of feedback being positive. Clients consistently praise their proactive communication, responsiveness, and ability to align with company values, demonstrating effective project management and timely task completion. [Visit Website](https://remotecoworker.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Receptive Clients have expressed a highly receptive sentiment towards Remote CoWorker, noting their responsiveness to requests. One client highlighted that their assistant, Shaira, is not only quick in her work but also eager to assist, reflecting the company's commitment to client needs. The provision of both an assistant and a manager was also appreciated, indicating a supportive structure that enhances client collaboration. - Virtual Assistant for Writing Competition Hosting Company (5.0/5, Sep 17, 2025): Remote CoWorker has been receptive to our requests. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/406766) #### 24 reviews mention Customer Service Outsourcing Customer Service Outsourcing for Transportation Company 5.0/5 — Remote CoWorker provided a virtual assistant for a transportation company. The VA assisted the client with their back office work, responded to customers, drafted quotes, and organized their schedule. - 18 of 24 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/remote-coworker/368898) #### Experience in 27 industries Remote CoWorker has demonstrated expertise across various industries, including Medical, Construction, Arts & Entertainment, Real Estate, and Education. Clients praised their responsiveness, effective communication, and ability to streamline operations. In the Medical sector, they excelled in administrative support and patient communications. For Construction, they enhanced governance and operational processes. Overall sentiment is positive, highlighting timely delivery and strong cultural alignment, making Remote CoWorker a versatile choice for businesses seeking virtual assistance in these fields. [Read All Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) ##### Medical Experience Remote CoWorker has received positive feedback from medical industry clients, highlighting their expertise in providing efficient virtual assistance tailored to healthcare needs. Clients report significant improvements in operational efficiency, workflow management, and patient communication. Notably, their team demonstrates excellent project management and proactive support, allowing healthcare professionals to focus more on patient care. Overall, Remote CoWorker is seen as a reliable partner for medical organizations seeking to streamline administrative tasks and enhance productivity. - 7 reviews for medical industry - 6 reviews are 5 stars - Less than $10,000 avg. project cost - Administrative Assistance Services for Home Modification Co (4.5/5, Oct 25, 2023): Remote CoWorker provides administrative assistance services for a home modification company. The team provides an outsourced assistant who supports the client with research, scheduling, and invoicing tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/244136) - Transcription, Billing & Verification for Medical Office (5.0/5, Aug 9, 2025): Remote CoWorker provides transcription, medical billing, and insurance verification services for a small medical office. The team uses AI to generate charts and create digital content for online courses. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/396834) - Virtual Assistant Services for Physical Therapy Clinic (5.0/5, Nov 12, 2025): Remote CoWorker provides a virtual assistant for a physical therapy clinic. They manage the calendar, handle patient intake forms, send appointment reminders, manage SMM efforts, and perform discovery calls. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419164) - Virtual Assistant Services for Psychiatric Practice (5.0/5, Apr 3, 2026): Remote CoWorker provides virtual assistant services for a psychiatric practice. The team manages patient coordination, communication, and documentation and helps streamline the client's internal processes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/447625) - Staffing & Billing Services for Medical Equipment Company (5.0/5, May 26, 2026): Remote CoWorker provides staffing services for a medical equipment company. The team is responsible for collaborating with the client's billing team to streamline their workflows. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/459886) - Virtual Assistant Services for Medical Company (5.0/5, May 28, 2026): Remote CoWorker provided virtual assistant services for a medical company. The team handled answering phone calls, responding to client inquiries, scheduling appointments, and assisting with marketing. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/460407) - Back-Office Outsourcing for Neurotechnology Company (5.0/5, Jun 25, 2026): Remote CoWorker provides back-office outsourcing for a neurotechnology company to improve operational efficiency. The team handles administrative tasks, schedules, and project coordination. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/467616) ##### Arts, entertainment & music Experience Remote CoWorker demonstrates notable expertise in the Arts, entertainment & music industry, as evidenced by client feedback highlighting their exceptional project management, effective communication, and tailored support. Clients praise their ability to enhance business development, streamline administrative tasks, and boost operational efficiency. Their commitment to understanding client needs and delivering timely results positions them as a strong partner for organizations seeking reliable assistance in this sector. - 6 reviews for arts, entertainment & music industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Video & Photography Production for Entertainment Company (5.0/5, May 23, 2022): Remote CoWorker is providing video and photography production support for an entertainment company. They are working on different tasks and projects weekly.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/20057) - Virtual Assistant Services for Events Production Company (5.0/5, Jul 19, 2023): Remote CoWorker provides a virtual assistant for an events production company. The team provides administrative support, manages the client's leads, and assists with tech support inquiries and event scheduling. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217987) - Virtual Assistance for Entertainment Services Provider (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistance to an entertainment services provider, managing their website, e-commerce store, and social media accounts. Their tasks include conducting SEO and keeping inventory. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218390) - Lead Generation for Party Rental Services Co (5.0/5, Feb 9, 2024): Remote CoWorker provides ongoing lead generation services for a party rental services company. The team's goal is to generate leads, reach out to potential clients, explain the product, and invoice clients once sales are done. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/267732) - Back Office & Customer Service for Arts Training Facility (4.5/5, Nov 12, 2024): Remote CoWorker provides virtual assistant and back office services for a performing arts training facility. The team is responsible for handling class scheduling, marketing efforts, and administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/330359) - Business Dev Support for Arts, Entertainment & Music Co (5.0/5, May 30, 2026): Remote CoWorker provides ongoing business development support for an arts, entertainment, and music company. The team conducts market research, writes proposals, and tracks opportunities for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/460917) ##### Sports Experience Remote CoWorker demonstrates strong expertise in the Sports industry, effectively supporting clients with administrative tasks and content management. Feedback highlights their ability to enhance business operations, improve marketing efforts, and deliver high-quality, timely content. Clients appreciate their organizational skills, responsiveness, and the ability to learn industry-specific knowledge on the job. Overall, Remote CoWorker is well-regarded for their professionalism and impact, making them a suitable partner for businesses in the Sports sector. - 2 reviews for sports industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Content Moderation & Social Media Mktg for Technology Co (5.0/5, Sep 9, 2025): Remote CoWorker provides content editing, moderation, and social media posting services for a B2B technology and content vendor. They edit videos, create captions, and post content using back-office tools. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/404532) - Virtual Assistant Services for Equestrian Training Company (5.0/5, May 21, 2026): Remote CoWorker provides virtual assistant services for an equestrian training company. The team handles administrative tasks and helps automate processes to free up the client's time. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/458923) ##### Franchises Experience Remote CoWorker has received positive feedback from a leading franchise company specializing in senior living transitions. Clients highlighted the provider's expertise in enhancing customer service by ensuring live call responses, which significantly improved client satisfaction. The responsiveness and support provided by their Client Success Manager were particularly commended, resulting in the successful hiring of quality candidates. Overall, Remote CoWorker's strengths in communication and personalized service make them a strong candidate for businesses in the Franchises industry. - 1 review for franchises industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Senior Living Referral Agency (5.0/5, Apr 28, 2026): Remote CoWorker provided recruitment services for a senior living referral agency. The team was tasked with finding candidates to improve the client's customer service experience. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/453131) ##### Real estate Experience Remote CoWorker has demonstrated significant expertise in supporting real estate businesses through various roles, including appointment setting, CRM management, and administrative assistance. Clients commend their effective communication and project management, noting increased productivity and successful lead generation as key outcomes. With a strong alignment of values and competitive pricing, Remote CoWorker is well-suited for real estate firms seeking reliable support to enhance operational efficiency and drive business growth. - 9 reviews for real estate industry - 9 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Entry for Investment Group (5.0/5, Nov 17, 2021): Remote CoWorker was hired by an investment group to handle their data entry efforts. They provided a customer service representative and set up the client's prospect database on ClientLook. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/4960) - Outbound Call Support for Real Estate Company (5.0/5, Jun 1, 2020): Remote CoWorker provides outbound lead generation efforts. They conduct calls using a script and a predetermined list of targets, generating leads with interest in buying or selling real estate. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/100590) - Back-Office & HR Support for Real Estate Development Co (5.0/5, Mar 17, 2023): Remote CoWorker provides ongoing back-office support for a real estate development firm. The team is responsible for administrative, HR, and general operational support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/188209) - Virtual Receptionist Services for Property Management Company (5.0/5, Jul 21, 2023): Remote CoWorker provides virtual receptionist services for a property management company. The team takes phone calls, directs them to the appropriate party, and answers standard questions from end customers.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218637) - Video Production & CRM & Database Mgmt for Real Estate Firm (5.0/5, Mar 6, 2024): Remote CoWorker is helping a real estate firm accomplish various projects. The team's tasks include video editing, database management, and CRM audit. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/273842) - SMM, Sales Outsourcing & CRM Consulting for Real Estate Co (5.0/5, Sep 20, 2024): Remote CoWorker provides virtual assistant services for a real estate company. The team is responsible for cleaning up the client's CRM, cold calling, and managing the client's social media accounts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/316069) - CRM & Social Media Management for Real Estate Company (5.0/5, Feb 4, 2025): Remote CoWorker provides ongoing CRM and social media management services for a real estate company. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/349051) - Back Office Outsourcing for Real Estate Brokerage (5.0/5, Jan 16, 2026): Remote CoWorker back office outsourcing services for a real estate brokerage. The team provides ongoing administrative support and assists with various tasks to support agents and strategic projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/430432) - Call Center Services for Real Estate Company (5.0/5, Apr 22, 2026): Remote CoWorker provides appointment-setting services for a real estate agency. The team contacts seller leads and sets up listing appointments. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/452094) ##### Legal Experience Remote CoWorker has garnered positive feedback from legal industry clients, highlighting their expertise in recruiting qualified legal assistants and virtual staff. Clients praised their responsiveness, professionalism, and ability to match candidates with specific needs, which has significantly enhanced operational efficiency. The consistent emphasis on understanding client requirements and delivering high-quality personnel positions Remote CoWorker as a strong partner for law firms seeking reliable support and growth in client service. - 8 reviews for legal industry - 8 reviews are 5 stars - Less than $10,000 avg. project cost - Staff Augmentation for Law Firm (5.0/5, Dec 1, 2022): Remote CoWorker has augmented a law firm to fill the required positions. They've helped the client with customer intake, accounting, and administrative work. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169921) - Remote Secretary Services for Law Firm (5.0/5, Jul 21, 2023): Remote CoWorker provides virtual secretary services for a law firm. The virtual secretary is responsible for answering phones and doing intakes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218659) - Customer Service Outsourcing for Attorney Firm (5.0/5, Mar 21, 2025): Remote CoWorker provides call center services for an attorney firm. The team has backed up the phone, taken the client's information, and ensured the firm can assist them with legal matters. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/361603) - Legal Assistance Outsourcing for Law Firm (5.0/5, Jun 23, 2025): Remote CoWorker has recruited and provided three legal assistants for a law firm. The team has managed tasks such as answering phone calls, organizing and drafting documents, and conducting research. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/384447) - SEO, Social Media Mktg & Digital Strategy for Legal Firm (5.0/5, Oct 7, 2025): Remote CoWorker provides SEO services for a legal firm. The team manages on-page SEO, keyword research, and performance reporting, and creates and optimizes paid media campaigns and marketing materials. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/411720) - Administrative & Paralegal Services for Estate Planning Firm (5.0/5, Nov 10, 2025): Remote CoWorker has provided administrative and paralegal services for an estate planning and probate services company. The team has assigned one resource to work on the client's project. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/418879) - Virtual Assistant Services for Law Firm (5.0/5, Dec 11, 2025): Remote CoWorker provides virtual assistant services for a law firm. The team has found a virtual assistant tailored to the client's needs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/424970) - Recruitment & Staffing for Law Clerk (5.0/5, Apr 13, 2026): Remote CoWorker has helped a law firm find a law clerk. The law clerk's main responsibility is litigation case management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/449818) ##### Business services Experience Remote CoWorker has received positive feedback from clients in the business services industry, highlighting their expertise in administrative support and effective project management. Clients appreciate the responsiveness and professionalism of their virtual assistants, who significantly enhance productivity and streamline operations. Notably, clients reported substantial time savings and improved task management, indicating Remote CoWorker’s strong impact on operational efficiency. Overall, the sentiment reflects satisfaction with their tailored solutions and capabilities, making them a strong candidate for businesses seeking reliable support. - 6 reviews for business services industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Cleaning Services Company (5.0/5, Nov 30, 2022): Remote CoWorker provides call center services for a cleaning services company. Using RingCentral and Google Suite, they handle customer support and administrative tasks from 9 a.m. to 5 p.m. during weekdays. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169632) - Back-Office Outsourcing for Law Firm (4.0/5, Feb 20, 2024): Remote CoWorker provides back-office outsourcing services for a law firm. They’ve filled an office position; the employee is responsible for various administrative tasks to support the internal staff. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269931) - Administrative Tasks Outsourcing for Business Consulting Co (4.5/5, Sep 30, 2024): Remote CoWorker provides administrative tasks outsourcing services for a business consulting company. The team monitors emails, communicates with the client's customers, and updates the CRM. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/318814) - Back-Office Outsourcing for Recruitment Agency (5.0/5, Nov 11, 2025): Remote CoWorker provides back-office outsourcing services for a staffing agency. The team has assisted the client in finding a reliable executive assistant to support business tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419079) - Back-Office Outsourcing for Business Services Company (5.0/5, Dec 23, 2025): Remote CoWorker provides back-office outsourcing services for a business services company. The team has matched the client with an executive assistant who helps them offload many daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/427210) - Virtual Assistant for Business Sales & Acquisitions Company (5.0/5, Mar 18, 2026): Remote CoWorker provided virtual assistant services for a business sales and acquisitions company. The team reviewed buyer inquiries, managed NDA processes, and responded with the appropriate information. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/443732) ##### Automotive Experience Remote CoWorker has demonstrated expertise in the Automotive industry by providing reliable administrative and customer service support. Clients report strong performance in enhancing administrative offerings and managing customer inquiries effectively. Notable strengths include consistency in service delivery and a broad availability of remote workers. Overall, feedback highlights Remote CoWorker as a valuable partner for automotive businesses seeking to improve operational efficiency and customer satisfaction. - 2 reviews for automotive industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office Support for Automotive Care Accessories Company (4.0/5, Jul 20, 2023): Remote CoWorker supports the back office work of an automotive care accessories company. Their resources handle customer service inquiries and print orders from Amazon and website sales on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218250) - Back-Office Outsourcing for Automobile Repossession Company (5.0/5, Feb 24, 2026): Remote CoWorker provides ongoing back-office outsourcing services for an automobile repossession company. The team is responsible for assisting the client with their administrative tasks.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/438452) ##### Plumbing Experience Remote CoWorker has demonstrated significant expertise in supporting plumbing companies, particularly in administrative and marketing functions. Clients highlight the company's reliability and organizational skills, noting timely delivery and proactive task management. The positive sentiment reflects on their ability to enhance responsiveness and streamline operations, making them a suitable partner for plumbing businesses seeking efficient backend support and marketing assistance. - 1 review for plumbing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Plumbing Company (5.0/5, Feb 24, 2026): Remote CoWorker provided virtual assistant services to a plumbing company. The team supported with administrative tasks, documentation, file management, marketing campaign execution and coordination, and QC. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/438310) ##### Other industries Experience Remote CoWorker has received overwhelmingly positive feedback from clients in the Other industries sector, highlighting their expertise in administrative and operational support. Clients commend their efficiency in managing scheduling, communications, and document handling, which significantly enhances business productivity. The company's strength lies in providing well-trained virtual assistants who quickly adapt to specific business needs. Overall, clients report improved operational flow and responsiveness, making Remote CoWorker a reliable partner for businesses seeking support in the Other industries. - 48 reviews for other industries industry - 39 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance for Seafood Supplier (4.5/5, Feb 2, 2022): Remote CoWorker worked as a seafood supplier's virtual assistant team. Their main task was to check and crosscheck more than 50,000 documents.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10186) - Recruitment Services for Delivery Service (5.0/5, Feb 9, 2022): Remote CoWorker has been supporting a delivery service with screening candidates for their processes. The goal is to quickly find and hire qualified applicants. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10772) - Staff Augmentation for Design Agency (5.0/5, Jun 17, 2021): A design company partnered with Remote CoWorker to help them run their business with a variety of services. Their outsourced team works on administrative, marketing, invoicing, and design projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/57919) - VA Services for Construction & Real Estate Firm (5.0/5, Feb 6, 2022): Remote CoWorker provides VA services to a construction and real estate firm. They're managing the company's calls, scheduling appointments with customers, and handling advertising strategies. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/134270) - Human Resources for Bookkeeping Services Company (5.0/5, Dec 1, 2022): Remote CoWorker helped a bookkeeping services company find candidates for their data entry, spreadsheet tasks, and client communications. They provided three resumes for the client to interview.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169915) - Staff Augmentation for Bookkeeping Company (5.0/5, Dec 5, 2022): Remote CoWorker has provided staff augmentation services for a bookkeeping company. They have offered a remote worker as an addition to the client's team. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170429) - Virtual Assistant Services for Massage Therapy Company (4.0/5, Dec 6, 2022): Remote CoWorker provides virtual assistant services for a massage therapy company. On the weekends, they take calls, text end clients, book or change appointments, and manage therapists’ schedules. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170561) - Social Media Marketing for Women's Coaching Company (5.0/5, Mar 5, 2023): Remote CoWorker provides ongoing social media marketing for a women's coaching company. The team is responsible for connecting with the client's social media audience. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/184740) - Back-Office Support Services for Healthcare Company (4.5/5, Jul 18, 2023): Remote CoWorker provides back-office support services for a healthcare company. They search for candidates to handle tasks such as answering phones, scheduling appointments, and answering non-medical inquiries. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217667) - Administrative Support for Software Company (5.0/5, Jul 19, 2023): Remote CoWorker provides out-of-hours administrative support for a software company. The team is responsible for answering customer queries outside the client's working hours. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217756) - Call Center Services for Water Damage Restoration Company (5.0/5, Jul 19, 2023): Remote CoWorker provides call center services to a water damage restoration firm. They gather information required to collect payment and contact insurance companies with overdue invoices via phone and email. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217883) - Administrative Assistance for Recruitment Company (5.0/5, Jul 19, 2023): Remote CoWorker provides administrative assistance services for a recruitment company. The team is responsible for providing administrative support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218000) - Virtual Assistance & Email Mgmt for Ice Cream Catering Co (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistant services for an ice cream catering company. The team assists the client with email management, schedule monitoring and updating, and recording data. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218149) - Lead Generation for Outdoor TV Company (4.5/5, Jul 21, 2023): Remote CoWorker is providing lead generation services for an outdoor TV company. The service provider is responsible for email marketing, cold-calling, and daily reporting of potential customers.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218668) - Call Center & Lead Generation Services for Tear Out Company (5.0/5, Aug 2, 2023): Remote CoWorker provides call center services for a residential and commercial tear out company. The team reaches out to potential leads through email and follows up with secondary emails and phone calls.   [Read Full Review](https://clutch.co/go-to-review/remote-coworker/222003) - Back-Office Outsourcing & Appointment Setting for SaaS Firm (5.0/5, Oct 24, 2023): Remote CoWorker provided back-office outsourcing services to help a SaaS firm sort and identify their HR and investor contacts. They also assisted the client in setting up meetings with investors. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/243700) - Back Office Services for Healthcare Company (5.0/5, Feb 1, 2024): Remote CoWorker provides back office services for a healthcare company. The team manages the client's patient scheduling, phone calls, faxes, SMS messages, BNE, referral authorizations, and chart preparation. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/265816) - Company & Investor Research for SaaS Company (5.0/5, Feb 9, 2024): Remote CoWorker was hired by a software company to help prepare for a conference. The team is responsible for researching companies and investors and reaching out to them on the client's behalf. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/267628) - Content & Ops Mgmt for Business Workflow Automation Firm (4.5/5, Feb 22, 2024): Remote CoWorker provided operations and content management services to a business workflow automation firm. They produced content for the client and provided training and support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/270702) - Operational Support for Collateral Recovery Firm (5.0/5, May 23, 2024): Remote CoWorker has assisted a collateral recovery firm in completing their billing tasks and ensuring account compliance; this has included opening and closing new accounts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/290490) - Document Processing Support for Construction Management Co (5.0/5, May 28, 2024): Remote CoWorker has provided document processing support for a construction management company. They've been tasked with reviewing and filing documents and recording changes into a master document register. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/291193) - Outsourced Back-Office Support for Construction Company (5.0/5, Jun 14, 2024): Remote CoWorker provides outsourced back-office services and administrative support for a construction company. The team is responsible for file, phone, and calendar management, event planning, and sales calls. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/294811) - Book Editing for Executive Coaching & Book Publishing Firm (5.0/5, Jun 24, 2024): Remote CoWorker provides book editing services to an executive coaching and book publishing company. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/296432) - HR & Clinic Operations Staff Aug for Speech Therapy Company (5.0/5, Jul 9, 2024): Remote CoWorker is providing HR and clinic operations staff augmentation for a speech therapy company. The team's tasks include financial management, human resources support, and leadership team development. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/299439) - Back Office Recruiting for Household Moving Company (5.0/5, Jul 12, 2024): Remote CoWorker has been hired by a household moving company to recruit candidates for back-office tasks. The team has sourced candidates for administrative duties as well as typing up contracts and scheduling.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/300271) - Back Office Outsourcing for Consulting Company (5.0/5, Aug 7, 2024): Remote CoWorker provides ongoing back-office outsourcing services for a consulting company. The team is responsible for answering incoming calls and data entry. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/305759) - Social Media Marketing & Content Creation for Healthcare Co (5.0/5, Aug 8, 2024): Remote CoWorker provides ongoing social media management for a healthcare company. The team creates Instagram and Facebook posts, responds to customer queries, and sends weekly newsletters. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/306059) - Virtual Assistance & Content Marketing for SaaS Enterprise (4.5/5, Aug 13, 2024): Remote CoWorker provided a virtual assistant for a SaaS enterprise. The team provided a virtual assistant capable of SEO and customer support services.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/307226) - Customer Service Outsourcing for Perfume Company (5.0/5, Sep 13, 2024): Remote CoWorker provides customer service support for a perfume company. The team handles support tickets and emails, makes customer calls, processes insurance claims and refunds, and verifies high-risk orders. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/314292) - Back Office Outsourcing for Lumber Company (5.0/5, Sep 16, 2024): Remote CoWorker provides ongoing administrative support for a lumber company. The team logs various actions daily, such as delivery, driver, door shop, job status, and pay logs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/314849) - Back Office Outsourcing for Construction Company (5.0/5, Sep 26, 2024): Remote CoWorker provides data entry services for a construction company. The team updates the client's database with accurate information and makes calls to boost attendance and revenue. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/317714) - Administrative Work & Lead Mgmt for Healthcare Consulting Co (4.5/5, Nov 14, 2024): Remote CoWorker has been hired by a healthcare consulting company to provide virtual assistance services. The team has been responsible for administrative tasks and lead management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/330921) - Back-Office Outsourcing for Business Consulting Firm (5.0/5, Nov 18, 2024): A business consulting firm has hired Remote CoWorker to provide back-office support. The team has recruited three part-time virtual assistants to handle administrative tasks for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/331801) - Back Office Outsourcing for Restaurant (4.0/5, Feb 3, 2025): Remote CoWorker handled a restaurant's back office processes. Their tasks involved booking invoices, monitoring checklists, responding to online reviews, drafting contracts, and providing social media support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/348636) - Administrative Support for Nonprofit Organization (5.0/5, Feb 24, 2025): Remote CoWorker provides administrative support for a nonprofit organization. The team manages the CEO's calendar, travel arrangements, and correspondence. They also assist with event management and logistics. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/354927) - Cold Outreach Services for AI Consulting Company (4.5/5, Apr 1, 2025): Remote CoWorker provides cold outreach services for an AI consulting company. The team interacts with potential end clients daily. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/364065) - Virtual Personal Assistant for Virtual Assistance Project (5.0/5, Apr 9, 2025): Remote CoWorker provides a virtual personal assistant for an entrepreneur. The assistant helps the client with personal finance organization, bookkeeping, and appointments, emails, and calendar organization. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/366030) - Customer Service Outsourcing for Transportation Company (5.0/5, Apr 22, 2025): Remote CoWorker provided a virtual assistant for a transportation company. The VA assisted the client with their back office work, responded to customers, drafted quotes, and organized their schedule. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/368898) - Back-Office & Staffing Services for Nutrition Counseling Co (5.0/5, Jun 3, 2025): Remote CoWorker provided back-office outsourcing and staffing services for a nutrition counseling company. The team was responsible for establishing an administrative team for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/379296) - SMM, Virtual Assistant & Lead Gen for AI Consulting Company (5.0/5, Jun 6, 2025): Remote CoWorker provides virtual assistant services, social media marketing, and lead generation for an AI consulting company. The team is also responsible for creating online courses for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/380232) - Back Office Outsourcing for Homecare Co (5.0/5, Jun 26, 2025): Remote CoWorker provides staff augmentation services for a homecare company. The team has helped the client with platform migration, billing training, timekeeping management, and staff compliance management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/385524) - Virtual Assistant for Healthcare Company (5.0/5, Jul 16, 2025): Remote CoWorker provides a virtual assistant for a healthcare company. The assistant acts as a medical scribe, takes notes with pictures, measurements of each wound, and information for billing purposes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/390676) - Customer Service & Back Office Outsourcing for Therapy Clinic (5.0/5, Aug 13, 2025): Remote CoWorker provided staff augmentation services for a therapy clinic. The team handled backend operations, administrative coordination, communication management, and operational support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/397848) - Back-Office Outsourcing for Acupuncture Therapy Clinic (5.0/5, Sep 11, 2025): Remote CoWorker provides ongoing staff augmentation services for an acupuncture therapy clinic. The team helps consolidate and prepare insurance documentation for submission and calls patients. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/405247) - Virtual Assistant for Writing Competition Hosting Company (5.0/5, Sep 17, 2025): Remote CoWorker provides virtual assistant services for a writing competition hosting company. The team is responsible for handling administrative tasks and assisting with marketing and writing projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/406766) - Administrative Support for Consulting Company (5.0/5, Nov 11, 2025): Remote CoWorker provided administrative support for a consulting company. They checked emails, scheduled meetings, resolved calendar conflicts, tracked coaching hours, and sent out messages. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419131) - Call Center Services for Mental Health Counseling Platform (5.0/5, Dec 15, 2025): Remote CoWorker provides ongoing virtual assistant services for a mental health counseling platform. The team handles client scheduling, social media posting, and responding to calls and messages. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/425628) - Call Center Services for Tattoo & Piercing Company (5.0/5, Jan 26, 2026): Remote CoWorker provides call center services for a tattoo and piercing company. The team handles client calls and booking requests. They also manage the client's graphic design and social media tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/432072) ##### Energy & natural resources Experience Remote CoWorker demonstrates significant expertise in the Energy & natural resources sector, as evidenced by their ability to provide effective accounting solutions and maintain strong client communication. Clients appreciate their affordability, professionalism, and commitment to confidentiality. The provider's proactive approach and alignment with client values enhance their reputation, making them a strong candidate for businesses seeking reliable support in the Energy & natural resources industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Accounting Services for Distribution Firm (5.0/5, Oct 30, 2025): Remote CoWorker provides accounting services for a distribution firm. The team handles accounts payable and receivable, bookkeeping, and other accounting activities. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/416877) ##### Information technology Experience Remote CoWorker demonstrates strong expertise in IT support and virtual assistance, consistently delivering timely and effective project management. Clients commend their prompt communication, value for cost, and ability to enhance social media and lead generation efforts. Overall sentiment indicates a high level of satisfaction, with clients noting improvements in service automation and lead-building efficiency, making Remote CoWorker a reliable choice for businesses seeking IT solutions. - 2 reviews for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Gen & Email Marketing for Web Dev & Design Agency (4.5/5, May 30, 2024): Remote CoWorker has identified web design leads and built a database of leads for a web development and design agency. This includes sending initial sales outreach emails and following up with targeted emails. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/291684) - Virtual Assistant for IT Support Company (5.0/5, Sep 10, 2025): Remote CoWorker provides virtual assistant services for an IT support company. The team has managed the client's social media, business profiles, CRM, documentation, and organization. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/404788) ##### Consumer products & services Experience Remote CoWorker demonstrates significant expertise in the Consumer products & services industry, providing effective support in customer service, social media management, and administrative tasks. Clients appreciate their professionalism, timely delivery, and the ability to organize interviews effectively. The positive sentiment highlights their reliability and responsiveness, making them a strong candidate for businesses seeking to enhance customer engagement and operational efficiency in this sector. - 3 reviews for consumer products & services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Review Management & Content Creation for Dry Cleaning Firm (5.0/5, Jul 19, 2023): Remote CoWorker is helping a dry cleaning and laundry services company manage online reviews and direct messages. The team reports what needs to be addressed to the client and creates social media content. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217722) - Custom Software Dev for Junk Removal Service Company (5.0/5, Jul 21, 2023): A junk removal services company has hired Remote CoWorker for recruitment services. The client's goal has been to find a customer service representative.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218671) - Call Center & Customer Service for Pest Control Company (5.0/5, Sep 2, 2025): Remote CoWorker provides customer support services for a pest control company. The team is responsible for answering service, outbound calling, administrative tasks, and social media management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/402804) ##### Media Experience Remote CoWorker has received positive feedback from clients in the Media industry, highlighting their expertise in providing timely virtual assistance, efficient scheduling, and lead generation. Clients commend their quick setup processes and affordability, making them accessible for small media businesses. However, concerns about contractor reliability and time zone challenges have been noted, suggesting room for improvement in communication protocols. Overall, Remote CoWorker appears to be a suitable partner for Media industry projects, especially those requiring flexible, cost-effective support. - 3 reviews for media industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Recruitment Services for Media Company (4.0/5, Nov 20, 2021): Remote CoWorker was tasked with providing a half-time worker for a media company. The contractor was expected to have solid data entry skills and the ability to spot and correct errors.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/5158) - Virtual Assistant for Casting Platform (5.0/5, Apr 29, 2024): Remote CoWorker provides a virtual assistant for a casting platform. The assistant helps the client scrape data to find new leads and prospective customers and get them interested in the client's platform. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/285407) - Back Office Outsourcing for Podcast Production (5.0/5, Aug 19, 2025): Remote CoWorker was hired by a podcast production company to schedule guests and provide personal assistance to the lead producer. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/399341) ##### Contracting Experience Remote CoWorker has received positive feedback within the contracting industry for their expertise in administrative support, particularly in improving operational efficiency and communication. Clients noted enhanced response times, accurate job processing, and reduced workload for in-house staff. The provider's attention to detail and proactive project management were also highlighted as strengths. Overall, potential clients in the contracting sector may find Remote CoWorker a valuable partner for their operational needs. - 2 reviews for contracting industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Defense Products Reseller (5.0/5, May 24, 2024): Remote CoWorker has provided back office outsourcing services for a defense products reseller: they've assisted with bid upload and follow-ups, pricing, customer data updates, and customer email communication. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/290725) - Staff Augmentation Sevices for Contracting Company (5.0/5, Apr 28, 2025): Remote CoWorker provides staff augmentation services for a contracting company. The vendor's remote worker handles end customer inquiries, manages emails, processes job intakes, and maintains the databases. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/370393) ##### Manufacturing Experience Remote CoWorker has demonstrated strong expertise in the Manufacturing industry through positive client feedback. Clients commend their organized project management, quick response times, and effective bookkeeping services, leading to significant time savings. Their ability to provide skilled staffing and maintain clear communication has been particularly noted, making them a suitable partner for manufacturing companies seeking efficient administrative support. Overall sentiment suggests they are a reliable choice for businesses in this sector. - 3 reviews for manufacturing industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant for LED Emergency Lights Company (5.0/5, Dec 6, 2022): Remote CoWorker helped a LED emergency lights company find a virtual assistant for email communication, research, and order and estimate preparation.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170537) - Bookkeeping Services for Metal Manufacturing Company (5.0/5, Feb 21, 2023): Remote CoWorker provides bookkeeping services for a metal manufacturing firm. They’re mainly tasked with reconciling payments. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/182139) - Administrative Support Outsourcing for Railing Company (5.0/5, Apr 10, 2025): Remote CoWorker provides ongoing administrative support outsourcing services for a railing company. The team has designed business cards and promotional media and has organized job workflow. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/366232) ##### Hospitality & leisure Experience Remote CoWorker has demonstrated strong expertise in the Hospitality & Leisure industry, particularly in event planning, as evidenced by positive client feedback. A President/CEO highlighted their ability to provide talented and professional virtual assistants who exceeded expectations. The company's alignment with client values, timely responses, and trustworthy nature further reinforce their strengths, making them a reliable choice for businesses seeking effective support in this sector. - 1 review for hospitality & leisure industry - Unknown avg. project cost - Back Office Outsourcing for Event Planning Co (4.0/5, Mar 12, 2025): Remote CoWorker provided virtual assistant services for an event planning company. The team was tasked with helping the internal team with various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/359083) ##### Insurance Experience Remote CoWorker demonstrates strong expertise in the insurance sector, particularly through telemarketing services for small to mid-sized businesses. Client feedback highlights their efficiency in scheduling quality appointments and maintaining organized data, which has enhanced lead management. The dedicated account management and hands-on support received were particularly praised, affirming their commitment to delivering value and meeting client needs effectively. Overall, Remote CoWorker is positioned as a reliable partner for businesses seeking to optimize their insurance offerings. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Telemarketing Outsourcing for Insurance Co (5.0/5, Feb 6, 2025): Remote CoWorker provides back-office and telemarketing services for an insurance company. The team makes cold calls to mid-size businesses, schedules appointments, handles objections, and assists in data entry. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/349935) ##### eCommerce Experience Remote CoWorker has received positive feedback from eCommerce clients, highlighting their ability to effectively alleviate workload through skilled assistant hiring. Clients appreciate their cost-effectiveness and responsiveness, noting that the support provided has allowed them to focus on more complex business tasks. The company's prompt and helpful service has left clients highly satisfied, making Remote CoWorker a strong candidate for businesses seeking expertise in eCommerce operations. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for E-Commerce Company (5.0/5, Nov 1, 2024): Remote CoWorker provides back-office outsourcing services for an e-commerce company. The team is responsible for hiring assistants to help with the client's shipping tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/327846) ##### HVAC Experience Remote CoWorker has demonstrated significant expertise in the HVAC industry, particularly in service coordination, invoicing, and dispatching. Clients commend their promptness and adherence to project timelines, highlighting their strong candidate pool and effective onboarding process. Overall, the sentiment is overwhelmingly positive, indicating that Remote CoWorker is well-suited for HVAC businesses seeking reliable support and efficient project management. - 1 review for hvac industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for HVAC Co (5.0/5, Oct 7, 2024): Remote CoWorker provides back-office support for an HVAC company. The team has handled all service team invoicing, dispatching, gathering parts pricing, availability information, and scheduling jobs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/320448) ##### Financial services Experience Remote CoWorker has consistently received positive feedback from clients in the Financial services industry, highlighting their expertise in administrative support, operational efficiencies, and lead generation. Clients noted significant improvements in operational efficiency and client satisfaction, thanks to the provider's responsive communication and effective project management. The company's ability to adapt to specific client needs while maintaining high-quality service delivery makes them a strong candidate for businesses seeking reliable support in the Financial services sector. - 9 reviews for financial services industry - 7 reviews are 5 stars - Less than $10,000 avg. project cost - Staff Augmentation for Financial Services Company (5.0/5, Feb 1, 2022): A financial services company hired Remote CoWorker to handle various tasks for their company. The team conducts insurance-related work, writes blogs, and acts as a personal assistant to the firm's CEO. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10033) - Call Center Lead Generation for Public Adjustment Company (5.0/5, Dec 1, 2020): Remote CoWorker oversees the call lead generation efforts of a public adjusting company. At the same time, the team also provides back-office services. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/127149) - VA Services for Damage Claims Firm (5.0/5, Dec 17, 2020): Remote CoWorker provides ongoing VA services for a damage claims firm. The goal is to help the client's business grow with marketing and help manage the daily business activities.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/141166) - Virtual Executive Assistant for Accounting Firm (5.0/5, Dec 2, 2022): Remote CoWorker provides a virtual executive assistant to an accounting firm. The virtual executive assistant helps the client with administrative work for 40 hours a week. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169939) - Outsourcing Services for Financial Services Company (4.0/5, Feb 22, 2023): Remote CoWorker provides outsourcing services for a financial services company. They have searched for qualified candidates to build, update, and promote websites and rewrite content. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/182244) - Virtual Assistant Support for Life Insurance Company (5.0/5, Jul 19, 2023): Remote CoWorker provides a virtual assistant to a life insurance company. Their work includes phone system management, reporting, QA telemarketing, spreadsheet management, and other back-office tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217947) - SEO & Social Media Management for Commercial Loan Brokerage (5.0/5, Aug 2, 2023): A commercial loan brokerage hired Remote CoWorker to update their website SEO and social media accounts. The team's deliverables included blog posts, website pages, and social media posts.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/222142) - Back Office Outsourcing for Insurance Firm (4.0/5, Dec 14, 2023): An insurance firm has hired Remote CoWorker to provide them with back-office support. The team is in charge of preparing insurance quotes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/255992) - Virtual Assistance for Financial Advisory & Consulting Firm (5.0/5, Sep 29, 2024): A financial advisory and business consulting firm has hired Remote CoWorker to provide administrative and operational support. The assistant is responsible for data entry, email management, and documentation. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/318355) ##### Retail Experience Remote CoWorker demonstrates strong expertise in the Retail industry, particularly in e-commerce and customer service. Clients commend their proactive support, effective communication, and ability to optimize operations, such as Shopify management. The overall sentiment is highly positive, with clients highlighting their professionalism and responsiveness. Remote CoWorker’s capabilities in administrative assistance and customer care make them a valuable partner for businesses seeking to enhance their retail operations. - 3 reviews for retail industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for E-Commerce Company (5.0/5, Feb 9, 2022): Remote CoWorker is providing customer support services to an e-commerce company. The team is responsible for receiving calls from customers, responding to customer chats, and processing tickets. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/137936) - Shopify Dev & Systems Optimization for Kid's Concept Shop (4.5/5, Aug 9, 2024): A kid's concept shop has hired Remote CoWorker for Shopify development and systems optimization services. The team has streamlined the client's workflows and assisted the client with administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/306397) - Back-Office Outsourcing for Golf Equipment Retailer (5.0/5, Aug 28, 2024): Remote CoWorker provides ongoing back-office outsourcing services for a golf equipment retailer. The team is responsible for assisting the client with administrative and marketing tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/310340) ##### Food & Beverage Experience Remote CoWorker has demonstrated strong expertise in supporting the Food & Beverage industry, particularly in the seafood sector. Clients appreciate the high quality of their virtual assistants, such as Ricca, who exemplifies diligence, adaptability, and effective communication. The company's alignment with client values and commitment to meeting deadlines contribute positively to project outcomes. Overall, feedback indicates that Remote CoWorker is a reliable partner, although some areas for managerial professionalism could be enhanced. - 1 review for food & beverage industry - Unknown avg. project cost - Back-Office Services for Seafood Business (4.5/5, Feb 20, 2024): Remote CoWorker provides back-office support for a seafood business. The team assists the client with various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269930) ##### Healthcare Experience Remote CoWorker demonstrates strong expertise in back-office support tailored for the healthcare industry, particularly in candidate sourcing and appointment scheduling. Clients highlight their attentive project management and timely delivery, contributing positively to operational efficiency. The feedback indicates a culture fit and alignment with client values, showcasing Remote CoWorker as a reliable partner for healthcare businesses seeking to enhance support services. - 1 review for healthcare industry - Less than $10,000 avg. project cost - Back-Office Support Services for Healthcare Company (4.5/5, Jul 18, 2023): Remote CoWorker provides back-office support services for a healthcare company. They search for candidates to handle tasks such as answering phones, scheduling appointments, and answering non-medical inquiries. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217667) ##### Advertising & marketing Experience Remote CoWorker has garnered positive feedback in the Advertising & Marketing sector, especially for their efficient virtual assistant services, which have significantly enhanced client operations. Clients highlight their team's expertise in social media management, appointment setting, and digital marketing strategies, leading to measurable success in engagement and ROI. While some reviews indicate inconsistency in candidate quality, the overall sentiment reflects reliability, responsiveness, and strong value for cost, making Remote CoWorker a viable option for businesses seeking skilled support in their marketing endeavors. - 7 reviews for advertising & marketing industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Marketing & Virtual Assistant Help for Video Marketing Co (5.0/5, Jun 13, 2021): Remote CoWorker is helping a digital video marketing agency expand their online courses and consulting through cold calls, marketing strategy, and commercialization. In addition, they edit videos and podcasts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/52548) - Back Office Outsourcing for Market Research Company (0.5/5, Jan 31, 2024): A market research company hired Remote CoWorker to provide back office outsourcing services. They were responsible for hiring a virtual assistant. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/265562) - Staff Augmentation for Digital Marketing Agency (5.0/5, Apr 4, 2024): A digital marketing agency has hired Remote CoWorker to provide resources to augment their internal sales team. The team has supplied two virtual assistants to help the client with appointment setting. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/280306) - SMM for Marketing Agency (5.0/5, Jan 27, 2025): Remote CoWorker provided social media management services for a marketing agency. The team posted content a few times weekly for the client's customers. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/346782) - Social Media Marketing for Media Production Company (5.0/5, Jul 21, 2025): Remote CoWorker provides social media marketing services for a media production company. The team is tasked with scheduling and posting content and optimizing the client's social media accounts for ROI. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/391787) - Appointment Setting for Healthcare AI Marketing Company (5.0/5, Sep 18, 2025): Remote CoWorker has been hired by a healthcare AI marketing company to provide appointment-setting services. The goal is to have a remote coworker set up calls and make email introductions to the client's team. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/407029) - Staff Augmentation Services for Virtual Events Company (5.0/5, Apr 22, 2026): Remote CoWorker provides staff augmentation services for a virtual events company. The team assists the client with website updates, customer service, and logistics. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/452117) ##### Education Experience Remote CoWorker has received positive feedback from clients in the Education industry, highlighting their expertise in providing timely and efficient support. Clients commend their attention to detail, responsiveness, and ability to onboard staff quickly, which has facilitated improved operational efficiency. The company's flexibility and commitment to meeting client needs have been particularly noted, making them a strong candidate for educational organizations seeking reliable support and innovative solutions. - 4 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staffing & Back Office Outsourcing for E-Learning Company (5.0/5, Oct 26, 2023): An e-learning solutions company has hired Remote CoWorker to help them hire support staff. The team has recruited a new teammate who assists with audiobook creation from existing revision guides using  AI. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/244401) - BPO & Call Center Services for Educational Provider (4.0/5, Feb 19, 2024): Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269683) - Administrative Support for Educational Institution (5.0/5, Jan 22, 2025): Remote CoWorker provides administrative support for an educational institution. The team coordinates daily events, manages the superintendent's duties, creates PowerPoint presentations, and documents meetings. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/345159) - Marketing Services for Transformational Coaching Company (4.5/5, May 1, 2026): Remote CoWorker provided marketing services for a transformational coaching company. The team was tasked with growing the client's business. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/454199) ##### Construction Experience Remote CoWorker has demonstrated significant expertise in the Construction industry, providing effective administrative support and establishing operational systems for businesses. Clients have highlighted their responsiveness, flexibility, and ability to streamline processes, resulting in smoother operations. The positive sentiment reflects their cost-effective services and alignment with client values, indicating a strong fit for construction-related projects requiring efficient governance and administration. - 2 reviews for construction industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Water Damage Restoration Company (5.0/5, Jul 19, 2023): Remote CoWorker provides call center services to a water damage restoration firm. They gather information required to collect payment and contact insurance companies with overdue invoices via phone and email. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217883) - Back-Office Outsourcing for Construction Management Firm (5.0/5, Jul 8, 2026): Remote CoWorker provides back-office support to a construction management firm, assisting with administrative and operational tasks. They set up SOPs, organize Google Workspace and emails, and maintain CRM. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/470769) ##### Food & Beverages Experience Remote CoWorker has received positive feedback from clients in the Food & Beverages industry, notably from the Founder of Pepitos Paletas, who praised their timely and accurate assistance. The client highlighted improvements in customer engagement due to effective communication and scheduling support. Remote CoWorker's expertise in providing virtual assistance aligns well with industry needs, making them a strong candidate for businesses seeking reliable support to enhance operational efficiency. - 1 review for food & beverages industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistance & Email Mgmt for Ice Cream Catering Co (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistant services for an ice cream catering company. The team assists the client with email management, schedule monitoring and updating, and recording data. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218149) ##### Software Experience Remote CoWorker demonstrates strong expertise in providing administrative support for software companies, particularly in the hospitality and travel sectors. Clients appreciate their effective communication and positive approach, leading to measurable outcomes such as reduced customer queries. The company's ability to integrate seamlessly with existing teams further enhances its value, making it a suitable choice for businesses seeking reliable support in the Software industry. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Administrative Support for Software Company (5.0/5, Jul 19, 2023): Remote CoWorker provides out-of-hours administrative support for a software company. The team is responsible for answering customer queries outside the client's working hours. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217756) #### Completed projects in 8 countries - Australia (1 projects) - Belgium (1 projects) - Canada (5 projects) - Ireland (1 projects) - South Africa (1 projects) - United Arab Emirates (2 projects) - United States (117 projects) - England (2 projects) [View Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) --- ### [TECHSPEED INC](https://clutch.co/profile/techspeed) #### 4.9 out of 5 star rating (18 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 25% Call Center Services - 25% Content Moderation Services - 20% Customer Service Outsourcing #### Company description TECHSPEED INC is a Customer Service BPO specializing in data entry and customer service outsourcing. Reviews highlight their high accuracy rate, with a swift turnaround on data tasks and effective call handling. 100% of reviewers commend their proactive communication and efficient project management, emphasizing their commitment to quality and customer satisfaction. [Visit Website](https://techspeed.com/get-started/?utm_source=clutch.co&utm_medium=referral) #### Reviewed 2 times in the past 6 months Recent reviews for TECHSPEED INC highlight a strong overall sentiment of satisfaction among clients. One client praised their professionalism and adaptability, noting that they exceeded expectations in data management tasks for a WordPress site. Another client commended the company for delivering comprehensive election information with speed and accuracy, surpassing competitors. Communication was consistently described as easy and responsive, with no significant areas for improvement identified. - 2 of 2 reviews are 5 stars - Unknown avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/techspeed?sort_by=date_desc&verified=true#reviews) #### 1 review mentions Customer Service Outsourcing Customer Service Outsourcing for Home Care Agency 5.0/5 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) #### Experience in 9 industries TECHSPEED INC has demonstrated expertise across various industries, including Advertising & Marketing, Politics, Home Services, Retail, Financial Services, and Nonprofit sectors. Clients consistently highlight their strengths in data management, project management efficiency, and proactive communication. The overall sentiment is highly positive, showcasing their impact through timely delivery, accuracy in data handling, and adaptability to client needs. This firm is particularly well-suited for projects requiring meticulous data processing and management across diverse operational landscapes. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) ##### Software Experience TECHSPEED INC has received positive feedback from clients in the Software industry, highlighting their expertise in lead generation and market research. Clients commend their thorough delivery process, strategic understanding, and responsiveness, which significantly aided in identifying target markets and optimizing business focus. The overall sentiment reflects satisfaction with the quality of information provided and the efficient project management, making TECHSPEED INC a reliable choice for businesses seeking to enhance their software solutions and market engagement. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Lead Gen & Market Research for SaaS Business Mgmt. Provider (5.0/5, Feb 8, 2023): A SaaS business management provider was looking to garner information about their target audience and vertical, so they engaged with TechSpeed Inc for their market research and lead generation services. [Read Full Review](https://clutch.co/go-to-review/techspeed/180072) ##### Other Industry Experience TECHSPEED INC has received positive feedback in the Other Industry sector, highlighting their expertise in data collection and transcription services. Clients commend their ability to quickly assemble teams, deliver results efficiently, and maintain excellent communication throughout projects. Their competitive pricing and exceptional customer service, particularly noted by clients, underscore their strengths. Overall, TECHSPEED INC is recognized as a reliable vendor, making them a strong candidate for businesses seeking quality data solutions. - 3 reviews for other industry industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Digital Marketing for Research Company (5.0/5, Feb 19, 2019): TechSpeed LLC established an email marketing campaign. [Read Full Review](https://clutch.co/go-to-review/techspeed/61861) - Market Research & Outreach for Equipment Retailer (5.0/5, Nov 30, 2022): TechSpeed Inc was hired by a semiconductor equipment retailer to help them expand their client base. After understanding the client's objectives, the team executed a smooth process to gather the data needed. [Read Full Review](https://clutch.co/go-to-review/techspeed/169684) - Transcription Services for Consumer Credit Reporting Agency (5.0/5, Dec 12, 2022): TechSpeed Inc provides transcription services for a consumer credit reporting agency. They also assist with the data collection process. [Read Full Review](https://clutch.co/go-to-review/techspeed/171512) ##### Business services Experience TechSpeed Inc. has received positive feedback from clients in the Business services industry, particularly for their expertise in data handling and seamless integration with existing systems. Clients appreciate their flexibility, efficient communication, and ability to support operations with research and data functions. The overall sentiment highlights TechSpeed's commitment to enhancing operational efficiency, making them a strong candidate for businesses seeking reliable support in managing complex data workflows. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Staff Augmentation for Fixed Cost Reduction Firm (4.5/5, Dec 6, 2022): TechSpeed Inc provided staff augmentation services for a fixed cost reduction firm. They integrated the client's data into their current OS. [Read Full Review](https://clutch.co/go-to-review/techspeed/170597) ##### Consulting Experience TECHSPEED INC has demonstrated strong expertise in the Consulting industry, particularly in data management and financial analysis support. Clients appreciate their professionalism, timely delivery, and effective communication. One M&A advisory firm noted their ability to accommodate urgent tasks and maintain high-quality standards despite challenging data formats. Overall, the feedback reflects a positive sentiment towards TECHSPEED INC, highlighting their strengths in handling complex data entry projects and their commitment to client satisfaction. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry Services for M&A Advisory Firm (5.0/5, Jun 3, 2021): TechSpeed Inc provided data entry services to an M&A advisory firm. They entered data from various file formats into the firm's Excel templates. The file formats included PDF, spreadsheets, and scanned photos. [Read Full Review](https://clutch.co/go-to-review/techspeed/43673) ##### IT Services Experience TechSpeed Inc. demonstrates significant expertise in data extraction services, particularly in transforming PDF data into usable formats. Clients commend their reliable output, quick responses, and effective communication throughout projects. The company's strengths lie in delivering consistent results with minimal issues and maintaining a strong collaborative relationship with clients. Overall, TechSpeed Inc. is well-regarded in the IT Services industry and may be an excellent fit for businesses seeking dependable data solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry Services for Data Solutions Company (5.0/5, Jun 2, 2021): TechSpeed Inc handles data entry services for a data solutions company. The team is tasked with extracting data from PDF files and inputting them into the client's database. [Read Full Review](https://clutch.co/go-to-review/techspeed/42850) ##### Nonprofit Experience TechSpeed LLC has received positive feedback from nonprofit clients, particularly for their efficient data entry services. An Executive Director highlighted their ability to manage complex projects with high accuracy under tight deadlines. The team's organization, responsiveness, and commitment to perfection were notably praised, with no reported errors in critical tasks. Their consistent performance has proven vital for nonprofit operations, making them a reliable partner for organizations seeking data management solutions in the nonprofit sector. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry for Scholarship Fund (5.0/5, Jul 11, 2019): TechSpeed LLC provides tax credit data entry services on an ongoing basis. Once per year, they enter the information of 5,000 contributors into an online tax system.  [Read Full Review](https://clutch.co/go-to-review/techspeed/130317) ##### Financial services Experience TECHSPEED INC has received positive feedback from clients in the Financial services industry, highlighting their effective project management and strong communication. A client from TransUnion noted their proficiency in data-related tasks, including PDF conversion and web scraping, which contributed to timely project completion. The company's alignment with client values and dedication to service excellence enhance its reputation, making them a suitable partner for organizations seeking expertise in financial data solutions. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry & Document Digitization for Credit Reporting Agency (5.0/5, Aug 22, 2025): TECHSPEED INC provides data entry and digitization services for a credit reporting agency. The team converts PDF files and scrapes data from websites as needed. [Read Full Review](https://clutch.co/go-to-review/techspeed/400284) ##### Retail Experience TechSpeed Inc. has received positive feedback from retail clients, particularly in managing extensive product catalogs and ensuring data accuracy. One client praised their high-touch approach and quick responsiveness, highlighting their ability to understand complex product details efficiently. The company consistently meets deadlines and adapts to client needs, making them a strong candidate for retail businesses seeking reliable support and expertise in product management and data cleanup. - 1 review for retail industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office Outsourcing for Needlework Shop (5.0/5, Aug 22, 2025): TECHSPEED INC provides back-office outsourcing services for a needlework shop. The team reviews the client's Shopify catalog, updates product details, identifies discontinued styles, and gathers product photos. [Read Full Review](https://clutch.co/go-to-review/techspeed/400294) ##### Healthcare Experience TechSpeed LLC has garnered positive feedback from clients in the Healthcare industry, highlighting their expertise in market research and revenue cycle management. Clients commend their swift project execution, adaptability, and exceptional communication skills, noting that TechSpeed's team became an integral extension of their staff. The successful delivery of tailored solutions and a proactive approach to project management have positioned TechSpeed as a reliable partner, making them a strong candidate for healthcare-related projects. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Data Mining to Assess Global Pain Landscape (5.0/5, Feb 6, 2019): TechSpeed LLC helped a healthcare-centric research agency aggregate data on a global scale. The report they produced on the findings will inform an international research study conducted by physicians.  [Read Full Review](https://clutch.co/go-to-review/techspeed/55328) - Call Center & Data Entry for Healthcare Revenue Cycle Co (5.0/5, Nov 13, 2024): TECHSPEED INC provided call center services for a health revenue cycle management firm. The team used existing materials to understand the client’s needs and wrote scripts. They also did contact validation. [Read Full Review](https://clutch.co/go-to-review/techspeed/330755) ##### Home Services Experience TECHSPEED INC has received positive feedback for its expertise in data entry and customer service within the Home Services industry. Clients have highlighted their high accuracy rates, timely project delivery, and exceptional communication. The company's proactive approach in addressing issues and providing solutions demonstrates a strong commitment to quality and efficiency, making them a reliable partner for businesses seeking effective administrative support and customer service solutions. - 1 review for home services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Home Care Agency (5.0/5, Sep 29, 2025): TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) ##### Politics Experience The reviews highlight TECHSPEED INC's exceptional performance in the Politics industry, particularly in delivering comprehensive and timely election information. Clients appreciate the company's responsiveness and the high volume, speed, and accuracy of their work. As noted by a Research Director from a political organization, TECHSPEED INC consistently outperformed competitors, making them a valuable partner for organizations seeking reliable election data. Overall, the feedback indicates strong expertise and a positive impact, suggesting they are a fitting choice for similar projects. - 1 review for politics industry - 1 review is 5 stars - Unknown avg. project cost - Research & Data Collection for Politics Company (5.0/5, Jan 21, 2026): TECHSPEED INC provides research services for a political consulting firm. The team has collected information about elections and provided weekly deliverables of election dates and details. [Read Full Review](https://clutch.co/go-to-review/techspeed/431189) ##### Real estate Experience TechSpeed LLC has demonstrated strong expertise in the real estate industry, particularly in data entry and administrative support, as highlighted by a long-term client who praised their reliability and professionalism. The company effectively manages data entry tasks, document preparation, and communication, contributing positively to the client's operations. Overall, the feedback reflects a high satisfaction level, making TechSpeed LLC a strong candidate for real estate businesses seeking efficient administrative solutions. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry and Admin Assistance for Real Estate Company (5.0/5, Jan 10, 2019): TechSpeed LLC provides long-term data entry, admin tasks, and business administration services. They set up databases, enter data into multiple systems, provide typing and Excel services. [Read Full Review](https://clutch.co/go-to-review/techspeed/42284) ##### Advertising & marketing Experience TECHSPEED INC has received positive feedback in the Advertising & Marketing industry, highlighting their expertise in data management and web development. Clients commend their professionalism, timely delivery, and ability to enhance content structure and SEO. Their adaptability to project changes and commitment to high-quality results have exceeded expectations, making them a strong candidate for businesses seeking reliable partners in digital marketing solutions. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Entry & Mobile App Dev for Boutique Design Firm (5.0/5, Dec 17, 2018): TechSpeed LLC handled separate data management and mobile development projects. They transitioned data from excel sheets to interactive, printable PDFs, and worked with HTML, CSS, and Java. [Read Full Review](https://clutch.co/go-to-review/techspeed/36062) - Data Cleaning & Content Mgmt for Advertising & Marketing Co (5.0/5, Feb 9, 2026): TECHSPEED INC has provided data cleaning, formatting, and lightweight content management support for an advertising and marketing company as part of a WordPress website redesign and rebuild. [Read Full Review](https://clutch.co/go-to-review/techspeed/435088) #### Completed projects in 2 countries - Canada (1 projects) - United States (16 projects) This provider is available in 1 time zone: - Pacific Standard Time (PST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) --- ### [Unity Communications](https://clutch.co/profile/unity-communications) #### 4.9 out of 5 star rating (44 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Gilbert, AZ #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 20% Employer of Record (EOR) Services - 10% HR Outsourcing - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing #### Company description Unity Communications is a Customer Support Outsourcing company that excels in providing customer care and Business Process Outsourcing (BPO) solutions. Clients consistently praise their professionalism, timeliness, and effective communication, with approximately 90% of feedback highlighting their ability to significantly improve service levels and customer satisfaction. While some reviews suggest areas for procedural refinement, the overall sentiment is overwhelmingly positive. [Visit Website](http://www.unity-connect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Efficient Unity Communications has received overwhelmingly positive feedback regarding their efficiency. Clients consistently highlight their ability to streamline processes, such as quickly hiring and onboarding staff, which allows businesses to focus on core functions. One client noted, 'Their ability to handle recruitment, training, and ongoing management allowed us to focus our internal resources on core business functions.' Another remarked on their 'stellar communication' and 'timely response,' emphasizing how Unity's efficient workflow significantly contributes to overall project success. - BPO for Online Media Company (5.0/5, Sep 5, 2023): Unity always delivers on time and on budget. We set specific measurable KPIs on a weekly basis. The ability to effortlessly balance dual responsibilities—maintaining excellent customer service while also producing high-quality content—demonstrates a level of skill and efficiency that sets them apart in the BPO sector. [Read Full Review](https://clutch.co/go-to-review/unity-communications/230421) - Sales Prospecting for Wireless Solutions Retailer (5.0/5, May 23, 2019): They’re consistent with their data, the volume of their orders, and their communication. They’re highly efficient with the system they’ve created with us. No, I don’t have any constructive feedback at this time. [Read Full Review](https://clutch.co/go-to-review/unity-communications/108143) - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): In two weeks, I was amazed on how quickly the Unity team took on tasks on their own and allowed me time and energy to grow my business. It was just me and them. It was simple and efficient. They made things really easy. They had a 2 week, and 30 day plan that they achieved in less time. [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) - Telecom Management for Telecom Provider (5.0/5, Jun 19, 2019): Efficient and easy. We were able to discuss what would work for us, and Unity Communications made the process streamlined. A point of contact was available when we needed it, and they maintained communication to help keep us on top of projects. [Read Full Review](https://clutch.co/go-to-review/unity-communications/120524) - Telecom Management for Telecom Provider (5.0/5, Jun 19, 2019): Unity Communications made things simple and easy, and it was clear they worked to be as efficient as possible. [Read Full Review](https://clutch.co/go-to-review/unity-communications/120524) #### 3 reviews mention Chat Support Services Chat Support Services Experience Unity Communications has received predominantly positive feedback for their Chat Support Services, with a notable increase in customer satisfaction scores and faster response times. Clients highlighted the team's quick adaptability and effective communication, often noting their alignment with company values. Approximately 90% of reviewers praised their responsiveness and the quality of candidates provided. One reviewer raised concerns about the accuracy of performance evaluations, indicating a potential area for improvement. - 2 of 3 Chat Support Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/unity-communications#review-358481) #### 10 reviews mention Customer Service Outsourcing Customer Service Outsourcing for Breastfeeding Product Brand 5.0/5 — Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. - 9 of 10 Customer Service Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) #### 4.9 out of 5.0 rating for cost What Clients Have Said Unity Communications has received consistent positive feedback regarding their cost-effectiveness and value for money. Clients noted that their pricing fits within budget constraints, with one reviewer highlighting that their services delivered 'good value for cost.' Another mentioned that Unity's pricing enabled them to maintain service levels while reducing costs. Overall sentiment indicates that clients appreciate the affordability combined with high-quality service, leading to increased satisfaction and operational efficiency. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (5 reviews) - $200,000 to $999,999 (1 reviews) --- ### [Afrishore BPO](https://clutch.co/profile/afrishore-bpo) #### 5 out of 5 star rating (3 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Dallas, TX #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 50% Call Center Services - 35% Customer Service Outsourcing - 5% Marketing Strategy #### Company description Afrishore BPO is a Customer Service BPO that excels in outsourced customer support, demonstrating exceptional client retention and satisfaction. The company is praised for its warm, friendly staff and alignment with client values, achieving 100% client retention and receiving positive client feedback. Their responsiveness and adaptability to project needs are noteworthy. [Visit Website](https://afrishorebpo.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 3 times in the past 6 months In the past six months, Afrishore BPO has received overwhelmingly positive feedback from clients across various industries. Clients praised their professionalism, timely delivery, and effective communication. Notably, one client highlighted a 100% client retention rate due to excellent customer service, while another emphasized their flexibility and alignment of company values. Clients consistently reported measurable improvements in lead generation and operational efficiency, with no significant areas for improvement identified. - 3 of 3 reviews are 5 stars - 1 new review for Customer Service Outsourcing services - Unknown avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/afrishore-bpo?sort_by=date_desc&verified=true#reviews) #### Experience in 3 industries Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors. [Read All Reviews](https://clutch.co/profile/afrishore-bpo?verified=true#reviews) ##### Fitness Experience Afrishore BPO has proven to be a valuable partner for fitness startups, exemplified by their work with Pulse Coaching. Clients commend their exceptional customer service, resulting in 100% client retention and successful upselling. The team's alignment with client values and their warm, responsive communication further enhance their appeal in the fitness industry. Overall, they demonstrate strong expertise and commitment, making them a compelling choice for businesses seeking reliable support. - 1 review for fitness industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Fitness Startup (5.0/5, Mar 6, 2026): Afrishore BPO provided customer service outsourcing services for a fitness startup. The team was responsible for handling the client's entire customer service. [Read Full Review](https://clutch.co/go-to-review/afrishore-bpo/440944) ##### Advertising & marketing Experience Afrishore BPO has received positive feedback in the Advertising & Marketing industry for their professionalism and results-oriented approach. Clients have noted an increase in contact rates and lead conversions due to their effective communication and project management. Their ability to align with client values and fit within budgets makes them a strong candidate for businesses seeking reliable support in digital marketing and sales strategies. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing & Lead Generation for Data Science Company (5.0/5, Mar 6, 2026): Afrishore BPO provided sales outsourcing and lead generation services for a data science company. The team was responsible for contacting and closing leads, managing communications, and providing reports. [Read Full Review](https://clutch.co/go-to-review/afrishore-bpo/440967) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality. [Read All Reviews](https://clutch.co/profile/afrishore-bpo?verified=true#reviews) #### 1% of employees work in Dallas office Dallas, TX 4615 Briar Oaks Circle 2 - 5 employees +27 101 095 888 [See All Locations (2)](https://clutch.co/profile/afrishore-bpo#location) --- ### [Select VoiceCom](https://clutch.co/profile/select-voicecom) #### 4.8 out of 5 star rating (9 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Savannah, GA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Select VoiceCom is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The company consistently receives positive feedback, with approximately 100% of reviewers appreciating their effective communication, cultural alignment, and quality assurance processes. Clients highlight their ability to improve call quality and efficiency, as well as their proactive approach to problem-solving. [Visit Website](https://selectvoicecom.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Open to feedback The feedback highlights Select VoiceCom's strong openness to client input, with one client noting their 'extremely well organized and communicative team' that responds within 24 hours. Clients appreciate their 'personalized approach' and willingness to adapt, stating they are 'open minded to change.' Overall, the sentiment is highly positive, with no areas for improvement identified at this time. - Recruitment Services for Financial Services Company (4.5/5, Oct 17, 2025): We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/414242) #### Experience in 7 industries Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) ##### Media Experience Select VoiceCom has garnered positive feedback from clients in the Media industry, highlighting their expertise in lead conversion and revenue growth. A portrait photography studio reported a significant increase in annual sales from $4M to $8M due to SVC's effective project management and skilled sales team. Clients praise their reliability, timely delivery, and commitment to building a strong team culture, making them a suitable partner for businesses seeking to enhance their media operations. - 1 review for media industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Back Office & Sales Outsourcing for Photography Studio (5.0/5, Feb 7, 2025): Select VoiceCom has partnered with a photography studio to move their bookings department from Australia to the Philippines. They've built a team of salespeople who could convert leads into clients. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/350162) ##### Business services Experience Select VoiceCom has garnered positive feedback within the Business services industry, particularly for their effectiveness in enhancing call quality and customer service for clients in management roles. Clients appreciate their culture fit, open communication, and the strong partnership developed throughout the project. Measurable outcomes, such as improved close rates, highlight their expertise and the significant impact they have on client growth and satisfaction, making them a suitable choice for businesses seeking reliable support. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Third-Party Management Company (4.5/5, Feb 6, 2025): Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/349696) ##### Advertising & marketing Experience Select VoiceCom demonstrates strong expertise in the Advertising & Marketing industry, particularly in lead generation and client acquisition. Clients appreciate their detail-oriented approach, agile project management, and commitment to understanding campaign goals. The positive feedback emphasizes their alignment with client values and past successful collaborations, making them a reliable choice for businesses seeking effective marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for MarTech Company (5.0/5, Jan 19, 2025): Select VoiceCom provides call center services for a marketing technology company. They're tasked with calling over over 1,000 local businesses daily on the client's behalf to promote their products and services. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/344266) ##### Pharmaceuticals Experience Select VoiceCom has demonstrated expertise in the Pharmaceuticals industry, particularly in patient recruitment and health information collection for clinical research trials. Clients appreciate their attentive project management, adherence to processes, and efficiency in delivering measurable outcomes, such as successfully randomized patients. The overall sentiment reflects strong satisfaction with their ability to meet project goals, making them a favorable choice for businesses seeking reliable support in the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Clinical Research Company (5.0/5, Jan 13, 2025): Select VoiceCom provides patient recruitment services for a clinical research company. The team receives leads, enters them into the CTMS, contacts patients, completes their profiles, and schedules them. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342752) ##### Other industries Experience Select VoiceCom demonstrates significant expertise in the Other industries sector, providing tailored customer service and sales support. Their partnership with AdvisoryCloud resulted in a 35% increase in customer satisfaction and a 40% reduction in response times, highlighting their impactful contributions. Clients commend their reliable project management, consistent training, and effective communication, reinforcing Select VoiceCom as a strong contender for businesses seeking robust support in customer engagement and sales strategies. - 1 review for other industries industry - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Advisory Platform (4.5/5, Jan 13, 2025): Select VoiceCom provides call center services for an advisory platform. The team handles inbound and outbound calls, email, chat, data entry into Salesforce, and other voice and non-voice office tasks. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342744) ##### Legal Experience Select VoiceCom has received positive feedback from clients in the Legal industry, particularly for their expertise in legal screening and intake processes. Their strengths include high accuracy in lead verification, effective quality control measures, and a proactive approach to problem-solving. Clients report improved efficiency in case processing and exceptional project management, showcasing their ability to adapt to client needs. Overall, their commitment to delivering tailored, comprehensive solutions positions them as a strong partner for law firms seeking reliable support. - 1 review for legal industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office & Customer Service Outsourcing for Law Firm (5.0/5, Jan 8, 2025): Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/341661) ##### Financial services Experience Select VoiceCom has received positive feedback from clients in the Financial Services industry, emphasizing their expertise in customer service and talent management. Clients appreciate their high standards for security and quality, responsiveness, and personalized approach. Successful outcomes include the effective hiring and training of customer service teams and marketing talent, demonstrating Select VoiceCom's ability to align with the specific needs of financial services companies. Overall, the sentiment is highly favorable, indicating a strong fit for businesses in this sector. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Recruiting for Financial Services Co (5.0/5, Jan 13, 2025): Select VoiceCom provided outsourced recruitment services for a financial services company. The team helped the client hire and train a team of customer service agents. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342740) - Recruitment Services for Financial Services Company (4.5/5, Oct 17, 2025): Select VoiceCom provides recruitment services for a financial services company. The team has sourced, hired, and managed marketing and analytics professionals. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/414242) #### Very responsive Select VoiceCom is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 1% of employees work in Savannah office Savannah, GA 4 Cedar Cove 1 employees 4783064144 [See All Locations (3)](https://clutch.co/profile/select-voicecom#location) --- ### [Hugo Inc.](https://clutch.co/profile/hugo) #### 5 out of 5 star rating (28 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 10% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing #### Company description Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency. [Visit Website](https://hugoinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 12 reviews mention Customer Service Outsourcing CX Outsourcing for Financial Services Firm 5.0/5 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer success program. - 11 of 12 Customer Service Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/hugo/369732) #### Experience in 8 industries Hugo Inc. has received positive feedback across several industries, including Financial Services, eCommerce, Automotive, Gaming, Information Technology, and Advertising. Clients commend their expertise in customer support, operational efficiency, and capacity augmentation. In Financial Services, they excelled in enhancing customer success and reducing churn. In eCommerce, their contributions led to significant revenue growth and streamlined operations. The sentiment leans favorable, showcasing Hugo's adaptability and effectiveness, making them suitable for projects in sectors requiring robust customer engagement and operational support. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) ##### Media Experience Hugo Inc. has received positive feedback from clients in the Media industry, particularly for their expertise in scaling proofreading and localization efforts. Clients appreciate their ability to enhance video quality assurance and deliver content three times faster with high accuracy. The company's organized approach and swift onboarding process have been highlighted as strengths. Overall, Hugo is viewed as a reliable partner that delivers exceptional results, making them a strong fit for businesses seeking to elevate their media production capabilities. - 1 review for media industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Scaling & QA Services for Media Company (5.0/5, Aug 23, 2023): A media company has hired Hugo for video scaling services; projects have included creating scripts and scaling translation capabilities to localize content. The team also supplies video guideline QA services. [Read Full Review](https://clutch.co/go-to-review/hugo/227617) ##### Information technology Experience Hugo Inc. has garnered positive feedback within the Information Technology sector for its expertise in customer support and project management. Clients highlight their ability to free up internal resources, enhance efficiency, and improve customer satisfaction, as evidenced by increased Net Promoter Scores. The company's attentive communication and commitment to understanding client needs have been consistently praised, making them a reliable partner for firms seeking to elevate their operational capacities. - 2 reviews for information technology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for IT Company (5.0/5, Aug 24, 2023): Hugo provides ongoing customer support for an IT company. The team provides real-time responses via chat support, answers emails in a timely manner, and handles customer calls with professionalism. [Read Full Review](https://clutch.co/go-to-review/hugo/227974) - Outsourced Accounting & Content Writing for IT Services Firm (4.5/5, Sep 11, 2023): Hugo provides outsourced accounting, finance, and content writing services for an IT services firm. They create financial reports and statements and produce and proofread content based on the content calendar. [Read Full Review](https://clutch.co/go-to-review/hugo/231922) ##### Financial services Experience Hugo Inc. has demonstrated significant expertise in the Financial services industry, successfully enhancing customer support and operational efficiency for financial clients. Their proactive approach has led to measurable improvements, such as increased customer satisfaction and reduced response times. Clients appreciate Hugo's ability to integrate seamlessly into their operations, offering tailored solutions that align with company values. Overall, Hugo Inc. is well-positioned as a strategic partner for businesses in the financial services sector seeking growth and enhanced customer engagement. - 3 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for FinTech Organization (5.0/5, Aug 23, 2023): Hugo was hired by a fintech organization for customer support, with the goals of increasing retention and reducing costs. They were also responsible for monitoring and filtering news headlines for the client. [Read Full Review](https://clutch.co/go-to-review/hugo/227511) - BPO & Customer Service Support for Financial Services Co (4.5/5, Jun 27, 2024): Hugo manages a financial services company's inbound lead generation, customer service support, and content production. They also handle lead reviews via phone and email, edit content, and publish said content. [Read Full Review](https://clutch.co/go-to-review/hugo/297087) - CX Outsourcing for Financial Services Firm (5.0/5, Apr 25, 2025): Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer success program. [Read Full Review](https://clutch.co/go-to-review/hugo/369732) ##### eCommerce Experience Hugo Inc. has received positive feedback from eCommerce clients, highlighting their expertise in streamlining operations and enhancing compliance standards. Their ability to manage back-office functions and supplier vetting has resulted in impressive outcomes, including a 17% revenue increase and significant reductions in onboarding time. Clients commend Hugo's adaptability and quality control, which support market expansion effectively. Overall, their strong performance in the eCommerce sector indicates a good fit for businesses seeking reliable outsourcing solutions. - 1 review for ecommerce industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office Outsourcing for E-Commerce Co (5.0/5, Sep 24, 2024): Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted new suppliers. [Read Full Review](https://clutch.co/go-to-review/hugo/316944) ##### Automotive Experience Hugo Inc. has demonstrated exceptional expertise in the Automotive industry, particularly in enhancing customer support and managing lead generation for automotive manufacturers. Clients have praised their ability to integrate seamlessly with existing operations and significantly improve customer engagement through efficient management of communication channels. Their proactive project management and transparent reporting have led to measurable success, allowing clients to focus on their core business while benefiting from Hugo's dedicated support. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Automotive Company (5.0/5, Jun 27, 2024): Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. [Read Full Review](https://clutch.co/go-to-review/hugo/297108) ##### Food & Beverages Experience Hugo Inc. has garnered positive feedback from clients in the Food & Beverages industry, highlighting their expertise in enhancing customer support through innovative solutions. Clients commend their commitment to responsiveness, multilingual support, and timely project delivery, which significantly improved customer satisfaction. Hugo's alignment with company culture and values further distinguishes them as a reliable partner. Overall, their exceptional service and adaptability make them a strong candidate for businesses seeking to elevate customer relations in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Multilingual Customer Support for Beverage Company (5.0/5, Aug 22, 2023): Hugo provides customer support for a beverage company. They augment the client's support team and offer multi-channel support in different languages. [Read Full Review](https://clutch.co/go-to-review/hugo/227228) ##### Software Experience Hugo Inc. has received positive feedback from clients in the Software industry, highlighting their expertise in community management, content moderation, and customer support. Clients praised their proactive communication, timely project management, and effective strategies that resulted in measurable outcomes, such as reduced response times and increased engagement. Their commitment to social responsibility and building inclusive teams further distinguishes them, making Hugo a strong candidate for businesses seeking innovative and impactful software solutions. - 2 reviews for software industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Staff Aug & Content Moderation for Blockchain Technology Co (5.0/5, Aug 23, 2023): Hugo provides staff augmentation services for a blockchain technology company. Hugo's team assists the client in responding to support tickets, community management, and user-generated content moderation.  [Read Full Review](https://clutch.co/go-to-review/hugo/227600) - Digital Marketing, SMM & SEO for Software Solutions Company (5.0/5, Dec 8, 2023): Hugo developed a comprehensive digital marketing strategy for a software solutions company. They analyzed the client's digital landscape, crafted email and social media campaigns, and implemented SEO practices. [Read Full Review](https://clutch.co/go-to-review/hugo/254863) ##### Environmental Services Experience Hugo Inc. has received positive feedback from clients in the Environmental Services industry, highlighting their expertise in AI enhancements and marketing research. Clients commend the company for its efficient project management, achieving significant improvements in response times and operational speeds. The commitment to innovation and high accuracy in deliverables (97%) demonstrates Hugo’s capability to meet the evolving needs of the industry, making them a strong candidate for potential collaborations. - 1 review for environmental services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Digital Strategy for Environmental Solutions Platform (5.0/5, Aug 29, 2023): An environmental solutions platform hired Hugo for their digital strategy services. The team's responsibilities include AI market research, CMS integration, and ongoing customer support. [Read Full Review](https://clutch.co/go-to-review/hugo/229057) ##### Advertising & marketing Experience Hugo Inc. has received positive feedback in the Advertising & Marketing industry for its exceptional operational support, enabling clients to focus on core activities. Clients praised their seamless integration, proactive communication, and alignment with company values, which fostered strong partnerships. The measurable impact includes significant efficiency improvements and enhanced customer interactions. Overall, Hugo demonstrates expertise and a strong culture fit, making them a favorable choice for businesses seeking to optimize their marketing operations. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Accounting Services for Marketing & Venture Capital Firm (5.0/5, Aug 24, 2023): A marketing and venture capital firm hired Hugo for their financial accounting services. The team is responsible for financial reporting, tax return documentation, content development, and auditing. [Read Full Review](https://clutch.co/go-to-review/hugo/228004) - Customer Support for Marketing & Advertising Company (5.0/5, Aug 28, 2023): A marketing and advertising company has hired Hugo for customer support. They handle front-line customer support via email, chat, phone, and texts and also engage leads for potential customers. [Read Full Review](https://clutch.co/go-to-review/hugo/228778) ##### Gaming Experience Hugo Inc. has garnered positive feedback in the Gaming industry, showcasing their strengths in community engagement, customer support, and affiliate program management. Clients commend their ability to enhance response times and foster collaboration, significantly impacting satisfaction and operational efficiency. The team's professionalism, attention to detail, and adaptability are frequently highlighted, indicating a strong fit for companies seeking dedicated partners in gaming project execution. - 3 reviews for gaming industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Gaming Company (5.0/5, Aug 17, 2023): Hugo provided call center services for a gaming company. They managed the client's customer experience via social media, responded to tickets, and vetted creditors and affiliates. [Read Full Review](https://clutch.co/go-to-review/hugo/226093) - Customer Service Outsourcing for Gaming Company (5.0/5, Aug 22, 2023): Hugo provides customer service outsourcing services for a gaming company. Hugo provides outsourcing services and 24/7 customer support, allowing the client's customers to seek assistance whenever they need it. [Read Full Review](https://clutch.co/go-to-review/hugo/227246) - Content Mktg & Call Center Services for Cashback Gaming Co (5.0/5, Aug 23, 2023): Hugo managed a cashback gaming company's affiliate program, overseeing recruitment, tracking, performance, and more. The team also handled the customer support inquiries and built a FAQ section for the website. [Read Full Review](https://clutch.co/go-to-review/hugo/227641) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients commend Hugo Inc. for providing excellent value for money, consistently noting their competitive pricing and effective service delivery. One client highlighted their selection due to 'good value for cost,' while another emphasized the '80% improvement in efficiency compared to in-house hiring.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as multiple reviews underscore how Hugo's partnership has led to significant operational improvements without excessive expenditure. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) - $50,000 to $199,999 (7 reviews) - $200,000 to $999,999 (6 reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 6 countries - France (1 projects) - Kenya (3 projects) - Netherlands (1 projects) - United Arab Emirates (1 projects) - United States (9 projects) - England (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 54 languages: - Mandarin - English - Spanish - Arabic - Bengali - Hindi - Russian - Portuguese - Japanese - German - Javanese - Korean - French - Turkish - Vietnamese - Telugu - Cantonese - Marathi - Tamil - Italian - Urdu - Gujarati - Polish - Ukrainian - Persian - Malayalam - Kannada - Oriya - Panjabi - Sunda - Romanian - Bhojpuri - Azerbaijani - Maithili - Hausa - Burmese - Awadhi - Thai - Dutch - Yoruba - Sindhi - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Slovenian - Croatian - Finnish - Swedish - Norwegian - Georgian - Filipino [View Reviews](https://clutch.co/profile/hugo?verified=true#reviews) --- ### [Callbox](https://clutch.co/profile/callbox) #### 4.6 out of 5 star rating (119 reviews) - 1,000 - 9,999 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 60% Sales Outsourcing #### Company description Callbox is a lead generation and sales support agency known for its ability to deliver high-quality leads and effective outreach strategies across various industries. The reviews highlight its strong customer engagement, flexibility, and high conversion rates, with 100% of reviewers acknowledging their reliability and precision in targeting the right audience. While a few suggest improvements in regional market strategies, overall feedback is overwhelmingly positive, emphasizing Callbox’s proficiency in enhancing clients’ sales pipelines. [Visit Website](https://www.callboxinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Adaptable Client feedback highlights Callbox's adaptability as a key strength, with several clients noting their responsiveness to changing needs. One client appreciated Callbox's quick adjustment to industry-specific terminology, while another emphasized their willingness to modify project terms to better align with client expectations. Furthermore, a client praised Callbox's ability to seamlessly integrate into their processes and adapt to their unique business model. Overall, the sentiment regarding adaptability is overwhelmingly positive, showcasing Callbox's commitment to meeting client requirements. - Lead Generation for Financial Service Company (4.5/5, May 11, 2022): They are adjusting to learning our preferred clients and industry lingo well and adapting quickly. [Read Full Review](https://clutch.co/go-to-review/callbox/18764) - Lead Generation & Digital Marketing for Business Consultancy (4.0/5, Apr 20, 2022): We’re impressed with their communication skills and willingness to adapt to our needs. [Read Full Review](https://clutch.co/go-to-review/callbox/2936) #### Experience in 12 industries Callbox has garnered positive feedback across various industries, including manufacturing, IT, and financial services. Clients consistently highlight their expertise in lead generation, appointment setting, and effective communication. The company excels in understanding unique business needs and adapting strategies accordingly. In sectors like healthcare and telecommunications, Callbox's targeted outreach has resulted in increased brand awareness and lead quality. Overall, their proficiency in multi-channel marketing and high-quality service makes them a strong fit for diverse industries seeking growth. [Read All Reviews](https://clutch.co/profile/callbox?verified=true#reviews) ##### Chemicals & Biotechnology Experience Callbox has demonstrated significant expertise in the Chemicals & Biotechnology industry, particularly in lead generation for BASF 3D Printing Solutions. Clients commend their ability to deliver high-quality leads that convert into opportunities effectively, often exceeding expectations in both quantity and quality. Their precision in targeting the right personas has led to impressive ROI and positive client feedback, making them a valuable partner for businesses seeking to expand in this niche market. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation for 3D Printing Co (5.0/5, Feb 6, 2025): Callbox has generated leads for a 3D printing company. The team has been tasked with expanding the client's business in the American market. [Read Full Review](https://clutch.co/go-to-review/callbox/349982) ##### Transportation Experience The provider has demonstrated expertise in delivering telemarketing services tailored for the Transportation industry, effectively managing high-volume outbound calls. Clients appreciate their ability to meet expectations, save costs, and streamline operations. With positive feedback highlighting their service quality and reliability, this company appears well-suited to support businesses seeking efficient communication solutions within the transportation sector. - 1 review for transportation industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Telemarketing Services for Transportation Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/callbox/25255) ##### Information technology Experience Callbox has received positive feedback from clients in the Information Technology industry, highlighting their expertise in lead generation and appointment setting. Clients commend their professionalism, timely delivery, and effective communication. Their ability to generate high-quality leads and adapt strategies to client needs showcases their strengths. Overall sentiment reflects satisfaction with measurable outcomes, making Callbox a reliable partner for IT companies seeking to enhance lead generation and sales processes. - 7 reviews for information technology industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Cybersecurity Company (4.5/5, Dec 17, 2024): Callbox provided lead generation services for a cybersecurity company. The team delivered BANT leads and drove RSVPs for the client's webinars and events. [Read Full Review](https://clutch.co/go-to-review/callbox/338017) - SEO, Event Marketing & Sales Outsourcing for MSP (5.0/5, Dec 17, 2024): Callbox provides business development, SEO, and event marketing services for a managed service provider (MSP). The team is responsible for email outreach, cold calling, and website optimization. [Read Full Review](https://clutch.co/go-to-review/callbox/338240) - Lead Generation for IT Company (4.5/5, Dec 19, 2024): Callbox provides lead generation services for an IT company. They've reached out to potential prospects based on the client's ICP. The team has also created a pipeline of qualified leads and appointments. [Read Full Review](https://clutch.co/go-to-review/callbox/338584) - Sales Outsourcing for IT Company (4.5/5, Dec 20, 2024): Callbox worked with an IT company to build their sales funnel. They led the client's database curation and enrichment efforts, created lead generation collateral, and handled appointment-setting. [Read Full Review](https://clutch.co/go-to-review/callbox/338872) - Lead Generation for Cybersecurity Solutions Provider (4.5/5, Dec 31, 2024): Callbox provides lead generation services for a cybersecurity solutions provider. The team contacts the client's white space ICP, sets up sales appointments, and drives webinar registrations. [Read Full Review](https://clutch.co/go-to-review/callbox/340402) - Sales Outsourcing for Software Company (5.0/5, Jan 7, 2025): Callbox provides comprehensive SDR services for a software company. The team is responsible for lead generation and nurturing efforts, including identifying, engaging, and qualifying prospects. [Read Full Review](https://clutch.co/go-to-review/callbox/341279) - Lead Generation for PropTech Company (5.0/5, Jan 13, 2025): Callbox provides lead generation services for a proptech company. The team is responsible for collecting additional information through the client's existing database. [Read Full Review](https://clutch.co/go-to-review/callbox/342681) ##### Software Experience Callbox has demonstrated significant expertise in lead generation and demand generation for the Software industry, with clients noting their ability to effectively drive revenue growth and customer acquisition. Their strength lies in their multi-channel approach, responsiveness, and collaborative project management. Clients appreciate their thorough understanding of business needs and the tailored strategies they implement. Overall sentiment is highly positive, indicating that Callbox is a strong fit for businesses seeking effective lead generation and marketing support. - 15 reviews for software industry - 8 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Software Development & Ads Agency (5.0/5, Mar 25, 2022): A software development and advertising agency hired Callbox to provide call center services. They get the client Google Meet appointments with potential customers to offer their services. [Read Full Review](https://clutch.co/go-to-review/callbox/2203) - Lead Generation for Software Company (5.0/5, Apr 14, 2022): Callbox is in charge of developing a software company's digital presence in the Asia-Pacific region. The team has been hired for their structured approach and strong database.  [Read Full Review](https://clutch.co/go-to-review/callbox/15913) - Lead Generation for Software Company (5.0/5, Apr 18, 2022): Callbox provided lead generation services for a software company. Their main responsibility was to handle outbound calls. The goal was to acquire more leads for the client's sales pipeline. [Read Full Review](https://clutch.co/go-to-review/callbox/16129) - Digital Marketing for Software Dev Company (5.0/5, May 20, 2022): Callbox has created and implemented a digital marketing campaign — including email and social media marketing — to promote their new product, achieve better results, and save costs. [Read Full Review](https://clutch.co/go-to-review/callbox/19925) - Telemarketing Lead Generation for Computer Software Company (4.0/5, May 14, 2021): Callbox provided telemarketing lead generation services for a software company. They reached out to the client's prospective customers and booked appointments for the internal team.  [Read Full Review](https://clutch.co/go-to-review/callbox/25860) - Lead Generation for Custom & Strategic Software Dev Firm (4.5/5, Feb 4, 2021): Callbox calls potential buyers, messages them on LinkedIn, and sends email marketing campaigns to a target audience. Then they qualify leads, schedule appointments, and provide a summary report. [Read Full Review](https://clutch.co/go-to-review/callbox/57691) - Call Services & Lead Generation for Software Firm (4.0/5, Feb 12, 2021): Callbox provides lead generation services for a tech firm. To drive more sales prospects for a construction solution, they call suitable contacts and pass their notes to an internal member to close the deal.  [Read Full Review](https://clutch.co/go-to-review/callbox/67832) - Call Center Services for Marketing Tech Company (3.5/5, Aug 26, 2021): Callbox provided call center services for a marketing tech firm. The team conducted calls, scheduled meetings, and assisted in webinar registrations to help the client generate more leads. [Read Full Review](https://clutch.co/go-to-review/callbox/117540) - Lead Generation for SaaS Company (4.0/5, Sep 15, 2021): Callbox has been hired by a SaaS company to head their lead generation efforts. Currently, they are making a targeted list of prospects and developing marketing content. [Read Full Review](https://clutch.co/go-to-review/callbox/133523) - Lead Generation Services for SaaS Company (4.5/5, Sep 22, 2021): Callbox is providing lead generation services for a SaaS company. They are in charge of creating a target list of prospects, developing a lead management program, reaching out to prospects, and more. [Read Full Review](https://clutch.co/go-to-review/callbox/138824) - Call Center Services for Cybersecurity Company (5.0/5, May 10, 2021): To increase brand awareness, a cybersecurity company hired Callbox to provide outbound marketing services. The team is in charge of handling email and LI campaigns and scheduling calls with prospects. [Read Full Review](https://clutch.co/go-to-review/callbox/144601) - Lead Generation for Software Development Company (5.0/5, Sep 12, 2022): Callbox supports a software development company's lead generation initiatives by implementing outbound approaches. They manage marketing through different channels such as phone calls, emails, and social media. [Read Full Review](https://clutch.co/go-to-review/callbox/157895) - Lead Generation for Operational Management Platform (5.0/5, Sep 13, 2022): Callbox is the lead generation partner for an operational management platform. They provide outreach services to potential clients and utilize multiple communication channels to generate leads. [Read Full Review](https://clutch.co/go-to-review/callbox/158040) - Demand Generation Services for SaaS Company (5.0/5, Oct 19, 2022): A SaaS provider has engaged with Callbox for demand generation. They create a list of target accounts, a landing page, email and message copy, a calling script, and a multi-channel demand generation program. [Read Full Review](https://clutch.co/go-to-review/callbox/163128) - Sales Outsourcing for Software Company (3.5/5, Jan 9, 2025): A software company hired Callbox to reach out to their target audience within the US and discuss their products and USPs. This involved arranging meetings for the client's sales consultants. [Read Full Review](https://clutch.co/go-to-review/callbox/341878) ##### Healthcare Experience Callbox has demonstrated considerable expertise in the Healthcare industry, earning positive feedback from clients such as Cepheid and Hello Health Group. Their strengths include lead generation, data enrichment, and effective communication, resulting in significant outcomes like numerous qualified leads and successful appointments. Clients noted their professionalism and responsiveness, contributing to enhanced business development efforts. Overall, Callbox is well-suited for companies seeking targeted and efficient marketing solutions in the Healthcare sector. - 9 reviews for healthcare industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Dental Care Company (5.0/5, May 3, 2022): Callbox has been hired by a dental lab for their lead generation services. Their main task involves cold calling and setting appointments with prospective customers. The goal is to acquire 3–4 customers weekly. [Read Full Review](https://clutch.co/go-to-review/callbox/17379) - Tele-Sales Services for Healthcare IT Startup (4.5/5, Jan 29, 2021): Callbox provided tele-sales services for a healthcare IT startup.  [Read Full Review](https://clutch.co/go-to-review/callbox/50180) - Sales BPO for Medical Supply Seller (4.5/5, Feb 2, 2021): Callbox provided call services to an emergency department software company. The team reached out to specified names using a prepared script in order to secure new accounts. [Read Full Review](https://clutch.co/go-to-review/callbox/54232) - Marketing & Telemarketing for Healthcare Software Company (4.5/5, Feb 5, 2021): Callbox provides marketing and telemarketing services for a healthcare software company. The team works to promote the client's services via a website as well as through telemarketing campaigns. [Read Full Review](https://clutch.co/go-to-review/callbox/59279) - Lead Generation Call Center Svcs for Medical Device Company (5.0/5, Feb 5, 2021): Callbox provides call center services to a medical device company in order to enhance their lead generation efforts. The team reaches out to potential customers and sets up Zoom meetings with the client's reps. [Read Full Review](https://clutch.co/go-to-review/callbox/59369) - Telemarketing & Lead Generation for Medical Imaging Company (4.5/5, Feb 11, 2021): Callbox provides telemarketing services for a hospital image post-processing company. They use a script, conduct email outreach, and use a multi-touch approach to secure qualified leads. [Read Full Review](https://clutch.co/go-to-review/callbox/66658) - Demand Generation Services for Information Services Company (5.0/5, May 7, 2021): Callbox provides ongoing demand generation services for an information services company. The team handles prospect and customer calls to understand the key challenges and uncover opportunities for the client.  [Read Full Review](https://clutch.co/go-to-review/callbox/142993) - Call Center Services for Healthcare Company (5.0/5, Dec 20, 2024): Callbox provided call center services for a healthcare company. The goal was to generate outreach via multi-channels using the client's existing database for core and non-core audiences. [Read Full Review](https://clutch.co/go-to-review/callbox/338864) - Account-Based Marketing & Lead Gen for Diagnostics Co (4.5/5, Dec 23, 2024): Callbox provides lead generation services for a diagnostics company. The team has identified, qualified, and engaged leads for the client, refined the client's ICPs and targeting strategies, and created lead briefs. [Read Full Review](https://clutch.co/go-to-review/callbox/339383) ##### Manufacturing Experience Callbox has demonstrated expertise in the Manufacturing sector, providing tailored lead generation and database management services that significantly enhance client outreach and market engagement. Clients commend their thorough data verification processes and effective communication, noting measurable outcomes such as increased leads and improved database quality. Overall sentiment is positive, with clients appreciating Callbox’s ability to adapt and respond to specific industry needs, making them a suitable partner for businesses seeking growth in the Manufacturing industry. - 4 reviews for manufacturing industry - Less than $10,000 avg. project cost - Call Center Services for Industrial Printer Manufacturer (4.0/5, May 13, 2021): Callbox provides ongoing call center services for an industrial printer manufacturer. The team handles accounts requalification. They also record all the data found and send it to the client once weekly. [Read Full Review](https://clutch.co/go-to-review/callbox/25040) - Market Research for Color Technology Firm (4.0/5, May 19, 2021): Callbox provides market research consultations for a color technology firm. Their service discusses the qualifying questions needed to reach the client's target audience, ultimately increasing their relevance. [Read Full Review](https://clutch.co/go-to-review/callbox/29843) - Outbound Marketing for Material Handling Company (4.5/5, Mar 30, 2021): Callbox was hired to create outbound marketing campaigns for an equipment company. The team was in charge of growing the client's database by acquiring new contacts and generating more leads from those. [Read Full Review](https://clutch.co/go-to-review/callbox/111611) - Lead Gen & Appointment-Setting for Security Solutions Co (4.5/5, Dec 20, 2024): Callbox provided lead generation, sales support, and appointment-setting services for a security solutions company. The goal was to increase the client's sales pipeline and B2B and B2C connections. [Read Full Review](https://clutch.co/go-to-review/callbox/338874) ##### Design Experience Callbox demonstrates significant expertise in the Design industry, particularly in generating qualified sales leads for companies like Trimble Solutions. Clients appreciate their professional workflow and effective communication, which contribute to successful project outcomes. The company’s alignment with client values and budget considerations enhances its appeal as a strategic partner in design-related projects. Overall, feedback indicates a strong performance, making Callbox a compelling choice for businesses seeking reliable design solutions. - 1 review for design industry - Unknown avg. project cost - Lead Generation for 3D Visualization Software Company (4.0/5, Dec 18, 2024): Callbox provided lead generation services for a 3D modeling and visualization software company. [Read Full Review](https://clutch.co/go-to-review/callbox/338340) ##### Supply Chain, Logistics, and Transport Experience Callbox is highly regarded in the Supply Chain, Logistics, and Transport industry for its strategic approach to lead generation and appointment setting. Clients appreciate their structured project management, clear communication, and responsiveness to changes. Specific feedback highlights effective outreach methods, including LinkedIn, which enhances client engagement. Overall, the positive sentiment indicates that Callbox is a strong partner for businesses seeking to expand their client base and improve sales processes in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation Services for Logistics Company (5.0/5, Dec 18, 2024): Callbox provides lead generation services for a logistics company. Their tasks include email and call outreach, appointment setting, lead qualification, and LinkedIn management. [Read Full Review](https://clutch.co/go-to-review/callbox/338291) ##### Financial services Experience Callbox has received positive feedback for its expertise in the Financial Services sector, particularly in lead generation and appointment setting. Clients appreciated their responsive communication and effective multi-channel marketing strategies. Notable strengths include their ability to understand industry-specific lingo and tailor approaches for professionals such as attorneys and financial advisors. Overall, Callbox is viewed as a valuable partner capable of enhancing outreach and building relationships, making them a strong candidate for businesses in the Financial Services industry. - 8 reviews for financial services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Financial Service Company (4.5/5, May 11, 2022): Callbox was hired to provide lead generation services for a financial service company on phone, & social media, and email marketing. The partners are currently on a 6-month engagement. [Read Full Review](https://clutch.co/go-to-review/callbox/18764) - Appointment Setting for B2B Services Company (5.0/5, Jun 8, 2022): Callbox was a B2B services company’s appointment setter. Their team conducted cold calls to small- and medium-sized businesses and used HubSpot to log information.  [Read Full Review](https://clutch.co/go-to-review/callbox/22151) - Outreach for Telehealth & Telemedicine Payment Platform (4.5/5, Feb 4, 2021): Callbox generates leads for their clients by conducting outreach, qualifying potential buyers, and setting up appointments. They also support PPC and social media marketing efforts. [Read Full Review](https://clutch.co/go-to-review/callbox/57601) - B2B Appointment Setting Services for Finance Company (5.0/5, Feb 7, 2021): Callbox provides B2B appointment setting services for a finance firm. They reach out to prospects using email, outbound telemarketing, and more. Then, they set up appointments with the client's internal staff. [Read Full Review](https://clutch.co/go-to-review/callbox/60258) - Introductory Phone Calls for Insurance Resource Firm (5.0/5, Feb 8, 2021): To help an insurance resources firm connect with more prospective clients, Callbox reached out to fee-only financial advisors. They helped set introductory calls via phone, email, and LinkedIn marketing.  [Read Full Review](https://clutch.co/go-to-review/callbox/61040) - Outbound Campaign for Inheritance Funding Company (4.5/5, Feb 8, 2021): An inheritance funding company wanted to do an educational campaign across the country to inform their target audience regarding their services. They partnered with Callbox to provide the necessary services. [Read Full Review](https://clutch.co/go-to-review/callbox/61155) - Outbound Voice Services for Bank Security Company (4.0/5, Apr 18, 2019): Callbox provides outbound voice services for a bank security company. They are responsible for developing scripts, contacting existing and potential clients, and responding to customer challenges. [Read Full Review](https://clutch.co/go-to-review/callbox/91200) - Lead Gen & Appointment Setting for Financial Services Firm (4.5/5, Dec 17, 2024): Callbox provides demand generation services for a financial services firm. The team is responsible for finding databases, conducting lead generation campaigns, and setting appointments. [Read Full Review](https://clutch.co/go-to-review/callbox/338035) ##### Business services Experience Callbox has received positive feedback in the Business services industry, highlighting their expertise in lead generation and appointment setting. Clients appreciate their responsive and adaptable team, which effectively tailors strategies to meet specific business needs. Notably, clients have reported successful outcomes, including increased qualified leads and high closing rates. Overall, Callbox is recognized for their strong customer service and deep understanding of clients' industries, making them a suitable choice for businesses seeking growth through effective lead generation. - 6 reviews for business services industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Recruitment Firm (5.0/5, Apr 7, 2022): Looking to attain more leads, a recruitment firm hired Callbox for their call center services. The team was in charge of setting appointments. [Read Full Review](https://clutch.co/go-to-review/callbox/15370) - Lead Generation for Payroll Service Bureau (5.0/5, May 2, 2022): Callbox provides lead generation services to help a payroll service bureau grow and scale their business. [Read Full Review](https://clutch.co/go-to-review/callbox/17279) - Lead Generation for Cleaning Services Provider (4.5/5, Feb 12, 2021): Callbox was hired by a cleaning services provider for lead generation efforts. [Read Full Review](https://clutch.co/go-to-review/callbox/66754) - Telemarketing Services for Facilities Services Company (5.0/5, Feb 19, 2021): Callbox performs telemarketing services for a facilities services company. They support the client's campaign. Their goal is to nurture leads and secure appointments to help close deals. [Read Full Review](https://clutch.co/go-to-review/callbox/75083) - Call Marketing Services for Industrial Information Provider (5.0/5, Feb 24, 2021): Callbox was contracted by an industrial information provider for extended marketing support through call center services. The main objective was to boost awareness of the company's services amid the pandemic. [Read Full Review](https://clutch.co/go-to-review/callbox/78139) - Lead Generation for Venture Capital Firm (5.0/5, Dec 17, 2024): Callbox provides lead generation services for a venture capital firm. The team generates leads across three consumer healthcare and pharmaceutical markets. [Read Full Review](https://clutch.co/go-to-review/callbox/337969) ##### Consulting Experience Callbox demonstrates strong expertise in lead generation, particularly within the consulting industry, as evidenced by client feedback highlighting professional presentation and effective communication. Clients appreciate their tailored strategies, which yield significant results, such as quality meetings and leads. Overall sentiment reflects satisfaction with their responsiveness and commitment to understanding client needs, positioning Callbox as a viable partner for consulting firms aiming to enhance their sales and marketing initiatives. - 7 reviews for consulting industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Technology Company (4.5/5, Apr 7, 2022): Callbox provides lead generation services in the form of cold-calling and email marketing. They also schedule appointments and collaborate on scripts.  [Read Full Review](https://clutch.co/go-to-review/callbox/2606) - Lead Generation & Digital Marketing for Business Consultancy (4.0/5, Apr 20, 2022): A business consultancy was looking to extend their reach and garner appointments with prospective clients, so they engaged with Callbox for their lead generation and digital marketing services. [Read Full Review](https://clutch.co/go-to-review/callbox/2936) - Digital Marketing for Travel Agency (5.0/5, Apr 15, 2022): Callbox is expected to help a travel agency with their digital marketing campaign. They have also developed their comprehensive business development strategy. [Read Full Review](https://clutch.co/go-to-review/callbox/15998) - Marketing & Lead Gen Strategies for Business Consulting Firm (5.0/5, Feb 1, 2021): Callbox developed a lead generation strategy that the team executes. They collect lead information and then call prospects to spur leads. They manage Google Ads and LinkedIn accounts as well as a chatbot. [Read Full Review](https://clutch.co/go-to-review/callbox/52815) - Lead Generation Services for Decision Intelligence Firm (5.0/5, Aug 29, 2022): Callbox provides lead generation services for a decision intelligence firm. They've provided a curated list of prospects based on the client's ICP and then conducted outreach efforts across multiple channels. [Read Full Review](https://clutch.co/go-to-review/callbox/155978) - Lead Generation for Marketing Technology Consulting Firm (4.5/5, Oct 4, 2022): A marketing technology solutions company has collaborated with Callbox for lead generation. The team handles the company's inbound and outbound calls, email campaigns, and social media to increase leads.  [Read Full Review](https://clutch.co/go-to-review/callbox/161054) - Lead Generation for Consulting Firm (5.0/5, Oct 17, 2022): Callbox was hired by a consulting firm for their lead generation. The team conducted a six-week training, launched a campaign, and made various improvements to the company's sales strategy.  [Read Full Review](https://clutch.co/go-to-review/callbox/162732) ##### Advertising & marketing Experience Callbox has garnered positive feedback in the Advertising & marketing industry, highlighting their expertise in lead generation and appointment setting. Clients appreciate their ability to internalize specific business needs and create tailored marketing strategies, leading to improved sales pipelines and brand awareness. The company's strengths include effective communication, excellent project management, and a responsive team, which contribute to successful client engagements. Overall, Callbox is viewed as a reliable partner for businesses seeking impactful marketing solutions. - 6 reviews for advertising & marketing industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - BI & Analytics for IT Consultancy Company (5.0/5, Apr 7, 2022): Callbox has partnered with an IT consultancy company in developing a social media analysis integrated with BI. They have gathered all information that compares online platforms and predictions. [Read Full Review](https://clutch.co/go-to-review/callbox/15363) - Appointment Scheduling Services for Advertising Agency (5.0/5, May 9, 2022): Callbox sets up appointments between an advertising agency's staff and potential customers. They've followed up a series of training meetings with customer outreach via social media, email, and phone calls.  [Read Full Review](https://clutch.co/go-to-review/callbox/18327) - Telemarketing & Lead Generation for Advertising Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/callbox/25453) - Outreach Optimization for Marketing & Tech Company (4.5/5, Feb 8, 2021): Callbox was hired by a marketing and technology company to help optimize their outreach program. The team serves as an extension for the client's business development process. [Read Full Review](https://clutch.co/go-to-review/callbox/61825) - Marketing & Digital Strategy for Economic Dev Marketing Co (5.0/5, Feb 23, 2021): Callbox serves as the digital marketing partner to a consultancy firm. They are working on a proactive marketing campaign, identifying target markets and developing content. [Read Full Review](https://clutch.co/go-to-review/callbox/77859) - Lead Generation for Economic Development Marketing Agency (5.0/5, Mar 4, 2021): Callbox provides voice services for a marketing agency. They handle appointment setting and lead generation efforts in efforts to reach qualified candidates and qualify them for sales and appointments. [Read Full Review](https://clutch.co/go-to-review/callbox/86493) ##### Telecommunications Experience Callbox has demonstrated a varied impact within the Telecommunications sector, receiving mixed feedback from clients. While some highlighted strengths in lead generation and account-based marketing, others reported unsatisfactory results and communication issues. Clients appreciated Callbox's commitment to understanding their business needs and adapting strategies accordingly. However, challenges were noted, particularly regarding the quality and quantity of leads generated. Overall, potential Telecommunications clients should weigh Callbox's proven expertise against the reported inconsistencies. - 5 reviews for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Telecommunications Company (0.5/5, Apr 20, 2022): Callbox provided lead generation and appointment setting services for a telecommunications company. They implemented outreach campaigns over the phone and through LinkedIn and social media.  [Read Full Review](https://clutch.co/go-to-review/callbox/16332) - Social Media, & Email Marketing & Lead Gen for Telecoms Co (4.0/5, Feb 12, 2021): A telecommunications company engaged Callbox to augment lead generation initiatives. In addition to social media and email marketing campaigns, Callbox manages a chatbot and conducts calls to gather leads. [Read Full Review](https://clutch.co/go-to-review/callbox/67593) - Lead Generation Services for Communications Provider (5.0/5, Feb 15, 2021): A communications provider hired Callbox to provide ongoing lead generation services. The team works on phone, email, and social media campaigns. The project goal is to increase the client's qualified leads. [Read Full Review](https://clutch.co/go-to-review/callbox/69327) - Lead Generation for Digital Solutions Provider (4.0/5, Jul 20, 2021): Callbox was hired by a digital solutions provider to handle their lead generation efforts. The team is in charge of scheduling sales appointments with prospects. [Read Full Review](https://clutch.co/go-to-review/callbox/85483) - Lead Generation for Telecommunications Company (4.0/5, Sep 15, 2021): Callbox is tasked with implementing account-based marketing (ABM) campaigns for a telecommunications company. The main objective is to acquire more sales leads. [Read Full Review](https://clutch.co/go-to-review/callbox/133186) ##### Logistics & Supply Chain Experience Callbox demonstrates significant expertise in the Logistics & Supply Chain industry, as evidenced by client feedback emphasizing their effective lead generation and appointment-setting capabilities. Clients commend Callbox for their seamless communication, timely delivery, and ability to connect with the right decision-makers. The overall sentiment reflects satisfaction with their services, indicating that Callbox is well-equipped to support businesses in enhancing their sales processes within the Logistics & Supply Chain sector. - 2 reviews for logistics & supply chain industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Logistics Startup (5.0/5, Apr 14, 2022): Callbox augmented a lead generation manager for a logistics startup. They provided a presentation that would help the company grow. [Read Full Review](https://clutch.co/go-to-review/callbox/15912) - Call Center Services for International Logistics Firm (5.0/5, Apr 19, 2022): Callbox provides ongoing call center services for an international logistics company. They're in charge of handling outbound calls and setting appointments with prospects. [Read Full Review](https://clutch.co/go-to-review/callbox/16210) ##### Construction Experience Callbox has demonstrated strong expertise in serving the Construction industry, particularly through lead generation and appointment setting for firms like Rhino Carbon Fiber. Clients appreciate their organized, professional approach and effective communication, which fosters collaboration. Feedback highlights their ability to quickly adapt to specific needs, resulting in measurable success, such as scheduling multiple appointments. Overall, Callbox is viewed as a reliable partner capable of enhancing sales processes in the Construction sector. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Structural Repair Solutions Company (5.0/5, Apr 1, 2022): Callbox provides call center services for a structural repair solutions company. They are responsible for generating leads and appointment settings for the client to increase sales. [Read Full Review](https://clutch.co/go-to-review/callbox/14841) ##### Government Experience Callbox has demonstrated significant expertise in the Government sector, particularly through its collaboration with the Workplace Safety and Health Council. Clients commend Callbox for its knowledgeable and courteous account managers, effective lead generation strategies, and comprehensive service. The positive feedback highlights Callbox's ability to facilitate outreach and engagement successfully. Overall, potential clients in the Government industry may find Callbox to be a fitting partner for their project needs. - 1 review for government industry - $10,000 – $49,000 avg. project cost - Lead Gen for Workplace Safety & Health Organization (4.5/5, Jul 7, 2021): As part of their efforts to promote their mission, a Workplace Safety and Health (WSH) organization has hired Callbox to gather an audience for one of their programs. The vendor focuses on gathering leads. [Read Full Review](https://clutch.co/go-to-review/callbox/74959) ##### Media Experience Callbox has demonstrated strong expertise in lead generation for the Media industry, particularly in video production and marketing. Clients commend their professionalism, responsiveness, and effective use of LinkedIn for outreach, leading to increased ROI and a solid prospect base. Ongoing collaboration has resulted in seamless workflows and positive client relationships. However, attention to accents in cold calling may enhance their service. Overall, Callbox is well-regarded for driving business growth within the Media sector. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation Campaign for Video Marketing Company (5.0/5, Feb 19, 2021): Callbox provided outbound lead generation services for a video marketing company, helping them reach out to potential clients. The goal was to improve the firm's ROI and develop relationships with clients. [Read Full Review](https://clutch.co/go-to-review/callbox/73923) ##### Arts, entertainment & music Experience Callbox demonstrates significant expertise in the Arts, entertainment, and music industry through effective appointment setting and client engagement strategies. Clients appreciate their proactive communication and adaptability, which facilitate successful interactions with potential buyers. The ability to close accounts even during challenging times, such as the Covid pandemic, underscores their impact and reliability. Overall, Callbox's strengths in fostering client relationships and generating leads position them as a strong candidate for businesses in the Arts, entertainment, and music sectors. - 1 review for arts, entertainment & music industry - Less than $10,000 avg. project cost - Advertising & Marketing for Janitorial & Housekeeping Comp (4.0/5, Feb 8, 2021): A janitorial, building maintenance, and housekeeping company hired Callbox to setup a person-to-person appointment to close more potential buyers. [Read Full Review](https://clutch.co/go-to-review/callbox/61188) ##### Other Industry Experience Callbox has demonstrated strong expertise in the Other Industry sector, providing efficient outbound services that significantly enhance client operations. One client noted their effectiveness in conducting outbound sales calls and addressing customer issues, leading to substantial time savings. The overall sentiment reflects reliability and efficiency, making Callbox a valuable partner for businesses seeking to improve their outbound sales capabilities. - 1 review for other industry industry - Less than $10,000 avg. project cost - Lead Generation for Administration Department (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/callbox/25548) ##### IT Services Experience Callbox has demonstrated strong expertise in lead generation, appointment setting, and webinar facilitation within the IT Services industry. Clients have praised their ability to deliver high-quality leads and improve conversion rates significantly. The team is noted for effective communication and adaptability, ensuring project objectives are met. While there are suggestions for refining lead qualification and enhancing reporting, overall client sentiment is highly positive, indicating that Callbox is a valuable partner for businesses seeking impactful IT services. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation & Webinar Mgmt for IT Services Co (5.0/5, May 30, 2023): Callbox provides lead generation services to an IT services company. The team generates leads, schedules appointments with key stakeholders and decision-makers, and organizes and manages webinars. [Read Full Review](https://clutch.co/go-to-review/callbox/205184) ##### Consumer Products Experience The reviews highlight the provider's strong organizational capabilities and effective outbound sales strategies in the Consumer Products industry. Clients appreciate the significant revenue improvements and cost savings achieved through their services, estimating savings of around $1,000 per month. Overall sentiment is highly positive, with no areas identified for improvement, indicating a solid alignment with client needs and an impactful presence in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Appointment Setting for Consumer Products Company (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/callbox/137491) #### 4.3 out of 5.0 rating for cost What Clients Have Said Client feedback on Callbox highlights a generally positive sentiment regarding cost and value for money. Many clients appreciated the alignment of pricing with their budgets, noting the good value received for the cost. For instance, one client from Parker Software mentioned that Callbox's pricing fit their budget while delivering high-quality leads, contributing to revenue growth. Overall, clients expressed satisfaction with the return on investment, often citing positive results such as increased lead generation and appointment setting. [Read All Reviews](https://clutch.co/profile/callbox?verified=true#reviews) - $10,000 to $49,000 (60 reviews) - Less than $10,000 (16 reviews) - $50,000 to $199,999 (15 reviews) - $200,000 to $999,999 (2 reviews) #### Completed projects in 17 countries - Australia (5 projects) - Belgium (1 projects) - Canada (5 projects) - France (1 projects) - Germany (1 projects) - Hong Kong (2 projects) - India (1 projects) - Iraq (1 projects) - Israel (1 projects) - Japan (4 projects) - Malaysia (1 projects) - New Zealand (2 projects) - Singapore (19 projects) - Vietnam (1 projects) - Thailand (1 projects) - United States (64 projects) - England (1 projects) This provider is fluent in 6 languages: - Mandarin - English - Spanish - Portuguese - Vietnamese - Cantonese [View Reviews](https://clutch.co/profile/callbox?verified=true#reviews) --- ### [AnswerFirst](https://clutch.co/profile/answerfirst) #### 4.2 out of 5 star rating (24 reviews) - 50 - 249 employees - Tampa, FL #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 40% Customer Service Outsourcing #### Company description AnswerFirst is a call management service provider known for its reliable handling of inbound calls and customer service. The company receives positive feedback for quality, reliability, and efficiency, with 75% of reviewers highlighting these strengths. Areas for improvement include attention to detail and customer interaction. Overall, clients value the cost savings and trustworthy service they receive. [Visit Website](https://answerfirst.com/?utm_source=clutch.co&utm_medium=referral) #### Experience in 11 industries AnswerFirst has garnered positive feedback across various industries, particularly in Manufacturing, Information Technology, and Legal sectors. Clients highlight their reliability, efficiency, and ability to handle high call volumes effectively. The Manufacturing sector praises their cost-saving capabilities and quality service, while Information Technology clients appreciate their responsiveness. Legal industry reviews commend their efficiency, though some suggest improvements in politeness. Overall, AnswerFirst is well-suited for industries requiring dependable inbound call services. [Read All Reviews](https://clutch.co/profile/answerfirst?verified=true#reviews) ##### Information technology Experience AnswerFirst demonstrates strong expertise in the Information Technology sector, particularly in managing inbound call services. Clients praise their reliability and responsiveness, highlighting significant cost savings and efficient call volume management. The overall sentiment reflects confidence in their services, making them a suitable choice for businesses seeking dependable IT support. Their competitive pricing structure further enhances their appeal, although there are suggestions for potential improvements in pricing. - 3 reviews for information technology industry - Less than $10,000 avg. project cost - Inbound Calling Support for IT Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/25043) - Modern and Useful Technology to Increase Performance (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118403) - Answer First Is The Most Efficient Service (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118695) ##### Legal Experience AnswerFirst has demonstrated strong expertise in the Legal industry, particularly in managing high volumes of inbound calls efficiently. Clients appreciate their prompt support and cost-effectiveness, noting significant time savings and positive impact on operations. While some feedback indicates a need for improved politeness, the overall sentiment remains favorable, highlighting their efficiency as a key strength. This positions AnswerFirst as a valuable partner for legal firms seeking to enhance their call handling capabilities. - 3 reviews for legal industry - $10,000 – $49,000 avg. project cost - Answer First Has Been Extremely Helpful (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118621) - Easy to Use for Legal Company (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118689) - Answering Services for Legal Firm (2.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/146681) ##### Hospitality & leisure Experience AnswerFirst has demonstrated strong expertise in the Hospitality & Leisure industry, receiving positive feedback for their tailored communication solutions. Clients appreciate their responsiveness and dedication to enhancing customer engagement, which has significantly improved consumer satisfaction and operational efficiency. Overall, their proven impact in streamlining guest interactions positions them as a suitable partner for businesses seeking to elevate their service quality in the Hospitality sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Innovative and Reliable Answering Service for Hospitality Industry (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118742) ##### Other industries Experience AnswerFirst has demonstrated notable expertise across the Other industries sector, receiving positive feedback for their adaptability and innovative solutions. Clients have praised their responsiveness and ability to understand unique industry challenges, resulting in effective problem-solving and enhanced operational efficiency. The overall sentiment reflects satisfaction with their collaborative approach and the measurable impact they have made on various projects, making them a strong candidate for businesses seeking reliable partners in the Other industries. - 5 reviews for other industries industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Reasonable Performance and Simple Service (3.0/5, Jun 20, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/116598) - Answer First is Very Responsive and Informative (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118456) - Saved a Lot of Money With this Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118631) - Answer First Saved a Great Deal of Time and Money (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118717) - Good Feedback to Customers (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118735) ##### Gaming Experience AnswerFirst has received positive feedback from clients in the Gaming industry, highlighting their strong expertise in game development and customer support services. Clients commend their ability to deliver tailored solutions that enhance player engagement and improve user experience. Overall sentiment reflects a high level of satisfaction, indicating that AnswerFirst is a reliable partner for businesses seeking to elevate their gaming projects through innovative strategies and dedicated service. - 1 review for gaming industry - Less than $10,000 avg. project cost - Answer First Has Performed Perfectly (2.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118678) ##### Financial services Experience AnswerFirst demonstrates notable expertise in the Financial services industry, receiving positive feedback for their tailored solutions and responsiveness to client needs. Clients appreciate their ability to enhance customer engagement and streamline operations, resulting in improved service delivery. Overall, the sentiment reflects satisfaction with their strategic approach and the tangible impact on clients' business outcomes, making them a strong candidate for financial service projects. - 2 reviews for financial services industry - Less than $10,000 avg. project cost - Great Provider Answers Promptly (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118373) - Answer First is the Best Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118627) ##### Energy & natural resources Experience AnswerFirst has garnered positive feedback from clients in the Energy & natural resources sector, highlighting their expertise in delivering tailored solutions that address industry-specific challenges. Clients commend the team's responsiveness and commitment to quality, which have significantly enhanced project outcomes. Overall, the sentiment indicates that AnswerFirst is well-equipped to support businesses in the Energy & natural resources industry, making them a suitable partner for complex projects. - 1 review for energy & natural resources industry - Less than $10,000 avg. project cost - Customizable and Reasonably Priced (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118616) ##### Telecommunications Experience AnswerFirst has demonstrated considerable expertise in the Telecommunications industry, receiving positive feedback for their effective solutions and customer support. Clients highlight the company's ability to streamline operations and enhance communication strategies, leading to improved service delivery and customer satisfaction. This strong performance indicates that AnswerFirst is well-equipped to meet the specific needs of businesses in the Telecommunications sector. - 2 reviews for telecommunications industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Excellent Customer Service for Telecom Company (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118378) - Answer First is Very Dependable and Increases Sales (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118478) ##### Consumer Products Experience AnswerFirst has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in providing effective solutions and support. Clients commend their responsiveness and ability to adapt to specific project needs, leading to improved operational efficiency and customer satisfaction. Overall sentiment indicates that AnswerFirst is a reliable partner for businesses seeking to enhance their consumer product offerings through tailored strategies and exceptional service. - 1 review for consumer products industry - Less than $10,000 avg. project cost - Saved a Lot of Money With this Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118631) ##### Retail Experience AnswerFirst demonstrates significant expertise in the Retail industry, as evidenced by client feedback highlighting their robust customer service solutions and efficient operational support. Clients praise their responsiveness and adaptation to unique retail challenges, underscoring their strength in enhancing customer engagement and streamlining communication processes. Overall sentiment reflects a positive impact on retail operations, making AnswerFirst a compelling choice for businesses seeking to improve customer interactions and operational efficiency. - 3 reviews for retail industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Saves Time for Retail Companies (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118393) - Answer First Goes Above and Beyond (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118409) - Convenient and Easy to Use Service (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118467) ##### Other Industry Experience AnswerFirst has demonstrated strong expertise in the Other Industry sector, receiving positive feedback for their effective communication and tailored solutions. Clients have highlighted the company's ability to address specific challenges with innovative strategies, resulting in enhanced operational efficiency and customer satisfaction. Overall, the sentiment reflects a high level of trust in AnswerFirst's capabilities, making them a viable partner for businesses seeking impactful solutions in the Other Industry. - 1 review for other industry industry - Less than $10,000 avg. project cost - Reasonable Performance and Simple Service (3.0/5, Jun 20, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/116598) ##### Manufacturing Experience Reviews from the Manufacturing industry indicate that AnswerFirst excels in handling high volumes of inbound calls, providing reliable customer service that enhances client satisfaction. Clients appreciate their affordability and trustworthiness, noting significant savings in time and costs. Their strengths include delivering quality work and maintaining professionalism, while areas for improvement involve increased attention to detail. Overall, the sentiment is positive, suggesting AnswerFirst is a strong candidate for businesses seeking efficient call management solutions. - 3 reviews for manufacturing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - General Inbound Services for Manufacturing Company (4.0/5, Dec 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/37013) - Easy to Use Service for Manufacturing Company (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118397) - Answering Services for Small Manufacturing Company (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/136724) #### 0.6 out of 5.0 rating for cost What Clients Have Said Clients generally perceive AnswerFirst as providing excellent value for money, with several reviews highlighting significant monthly savings. One client noted saving thousands of dollars each month, while another reported saving $5,000 by avoiding the need for additional staffing. The pricing structure is considered fair, with mentions of package deals and hourly billing options. However, some clients suggested that lower prices could enhance value further, indicating a desire for even more cost-effective solutions. [Read All Reviews](https://clutch.co/profile/answerfirst?verified=true#reviews) - Less than $10,000 (21 reviews) - $50,000 to $199,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive AnswerFirst is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 24 cities - Port Saint Lucie, Florida (1 projects) - Fort Worth, Texas (1 projects) - Chicago, Illinois (1 projects) - Indianapolis, Indiana (1 projects) - Bay Shore, New York (1 projects) - Columbus, Ohio (1 projects) - Youngstown, Ohio (1 projects) - Clovis, California (1 projects) - Hayward, California (1 projects) - Denver, Colorado (1 projects) - Las Vegas, Nevada (1 projects) - Tempe, Arizona (1 projects) - Chester, Virginia (1 projects) - Chipley, Florida (1 projects) - Franklin, North Carolina (1 projects) - Loveland, Ohio (1 projects) - Clifton Heights, Pennsylvania (1 projects) - DuBois, Pennsylvania (1 projects) - Branford, Florida (1 projects) - Brick, New Jersey (1 projects) - Flanders, New Jersey (1 projects) - Fort Plain, New York (1 projects) - Montpelier, Idaho (1 projects) - Aldie, Virginia (1 projects) [View Reviews](https://clutch.co/profile/answerfirst?verified=true#reviews) --- ### [Southwest Recovery Services](https://clutch.co/profile/southwest-recovery-services) #### 5 out of 5 star rating (1 reviews) - $5,000+ minimum project size - 10 - 49 employees - Addison, TX #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Southwest Recovery Services is a collections agency that specializes in managing overdue accounts and negotiating payments. According to reviews, 100% of feedback is positive, citing a high success rate of 50% in debt recovery and seamless communication. Clients appreciate the team's effectiveness and the impressive sales acumen of the owner, Steve. [Visit Website](https://www.swrecovery.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months In the past six months, Southwest Recovery Services has received positive feedback from clients, highlighting their effective collection strategies and high success rates of 50%. One client noted they recovered between $3,000 and $10,000 from overdue accounts, emphasizing excellent project management and communication. The professionalism of the owner, Steve, was specifically praised, with no significant areas for improvement identified. Overall, sentiment towards Southwest Recovery Services is highly favorable. - 1 of 1 reviews is 5 stars - $50,000 – $199,999 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/southwest-recovery-services?sort_by=date_desc&verified=true#reviews) #### Experience in 1 industry Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions. [Read All Reviews](https://clutch.co/profile/southwest-recovery-services?verified=true#reviews) ##### Business services Experience Southwest Recovery Services demonstrates significant expertise in the business services industry, particularly in collections management for marketing services. Clients appreciate their high success rate of 50% in recovering overdue accounts, translating to substantial financial recoveries. The professionalism of their team, particularly the owner, has garnered positive feedback, indicating strong sales acumen. Overall, the sentiment reflects satisfaction with their effective communication and project management, making them a compelling choice for businesses seeking reliable recovery solutions. - 1 review for business services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Marketing Firm (5.0/5, Jan 27, 2026): Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts. [Read Full Review](https://clutch.co/go-to-review/southwest-recovery-services/432081) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value. [Read All Reviews](https://clutch.co/profile/southwest-recovery-services?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [Veza Reception](https://clutch.co/profile/veza-reception) #### 4.8 out of 5 star rating (10 reviews) - 10 - 49 employees - Phoenix, AZ #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description Veza Reception is a Customer Service Outsourcing company specializing in call center solutions, focusing on tasks such as scheduling jobs and directing phone calls. Across the reviews, 100% of clients appreciate their excellent customer service and project management, with no areas for improvement noted. Their ability to tailor their services to align with client needs is frequently highlighted. [Visit Website](https://vezareception.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 3 times in the past 6 months Recent reviews of Veza Reception reflect a mix of satisfaction and concern among clients. One client praised their professionalism and effective communication, noting improved client retention. However, another expressed disappointment due to a decline in service quality and lack of call recording, which was a critical feature. Overall, sentiment is mixed, highlighting Veza Reception's strong customer service but also indicating a need for consistent training and clear communication of service capabilities. - 2 of 3 reviews are 5 stars - 1 new review for Customer Service Outsourcing services - Less than $10,000 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/veza-reception?sort_by=date_desc&verified=true#reviews) #### 2 reviews mention Customer Service Outsourcing Call Center & Customer Support Services for Inspection Co 5.0/5 — Veza Reception provides call center and customer support services for a home inspection company. The team is responsible for answering phones, scheduling jobs, and following up with customers. - 2 of 2 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/veza-reception/441838) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Veza Reception's pricing as a strong fit for their budgets, with one client noting it as a 'great value for cost.' The overall sentiment reflects satisfaction with the company's services, as clients appreciate the balance between cost and quality, stating they were able to focus on their core activities while benefiting from effective call management. There are no significant concerns regarding value, indicating a positive perception of the company's pricing strategy. [Read All Reviews](https://clutch.co/profile/veza-reception?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 4 cities - Traverse City, Michigan (1 projects) - Portland, Oregon (1 projects) - Honolulu, Hawaii (1 projects) - Latrobe, Pennsylvania (1 projects) [View Reviews](https://clutch.co/profile/veza-reception?verified=true#reviews) --- ### [Cloud Sourcing](https://clutch.co/profile/cloud-sourcing) #### 5 out of 5 star rating (5 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Miami, FL #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Cloud Sourcing is a Customer Support Outsourcing firm excelling in comprehensive BPO services, including billing, customer support, and marketing. The company boasts a 100% positive feedback rate, with clients highlighting their prompt communication and efficiency. Over 80% of reviews emphasize their ability to enhance operational productivity and achieve significant cost savings. [Visit Website](https://cloudsourcing.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Accommodating #### 3 reviews mention Customer Service Outsourcing Back-Office Support for ABA Therapy Center 5.0/5 — Cloud Sourcing provides back-office support for an ABA therapy center. The team handles the client's billing process, patient scheduling, customer support, accounting, and bookkeeping. - 3 of 3 Customer Service Outsourcing reviews are 5 stars - 3 new reviews for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/cloud-sourcing/362922) #### Experience in 5 industries Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects. [Read All Reviews](https://clutch.co/profile/cloud-sourcing?verified=true#reviews) ##### Healthcare Experience Cloud Sourcing demonstrates strong expertise in the Healthcare sector, particularly in medical billing and customer support for ABA therapy providers. Clients commend their ability to streamline operations and enhance productivity, leading to significant cost savings. Feedback highlights exceptional communication and a seamless process, with timely project delivery. Overall, Cloud Sourcing is well-positioned to support Healthcare businesses seeking efficient and effective outsourcing solutions. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Support for ABA Therapy Center (5.0/5, Mar 26, 2025): Cloud Sourcing provides back-office support for an ABA therapy center. The team handles the client's billing process, patient scheduling, customer support, accounting, and bookkeeping. [Read Full Review](https://clutch.co/go-to-review/cloud-sourcing/362922) ##### Real estate Experience Cloud Sourcing has received positive feedback from a real estate client, emphasizing their expertise in sales support and administrative tasks. The client reported significant success, closing over $30 million in transactions, attributing this to the efficient back office team and timely project management. The strong value for cost and commitment to quality were highlighted as key strengths, making Cloud Sourcing a suitable partner for real estate businesses seeking to enhance operational efficiency and sales performance. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Warehouse Broker Co (5.0/5, Mar 13, 2025): Cloud Sourcing provides BPO services for a warehouse broker company. The team assists with inbound and outbound sales and handles all clerical and administrative work. [Read Full Review](https://clutch.co/go-to-review/cloud-sourcing/359423) ##### Transportation Experience Cloud Sourcing has demonstrated significant expertise in the Transportation industry, particularly through their work with Muscle Movers. The client reported a threefold growth following their engagement, attributed to improved customer support and marketing strategies. Key strengths include rapid response times, effective project management, and a partnership-oriented approach, all contributing to enhanced customer satisfaction. Their alignment with client values further solidifies their suitability for businesses seeking reliable support in the Transportation sector. - 1 review for transportation industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support, Sales & Mktg Services for Moving Company (5.0/5, Mar 7, 2025): Cloud Sourcing provides customer support, sales, and marketing services for a moving company. The team handles inbound calls, contact submission forms, scheduling, quotes, estimates, and digital ads. [Read Full Review](https://clutch.co/go-to-review/cloud-sourcing/357904) ##### Financial services Experience Cloud Sourcing has demonstrated significant expertise in the Financial services sector, particularly in driving sales growth for clients. One client, Ramp, reported a quadrupling of sales after engaging Cloud Sourcing's team of business development representatives. The company's strengths lie in its attentive management, commitment to client training, and prompt communication. Overall, clients express high satisfaction, indicating Cloud Sourcing's ability to effectively support financial services projects and enhance client outcomes. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Sales Outsourcing for Financial Software Development Firm (5.0/5, Feb 28, 2025): Cloud Sourcing provides sales outsourcing services for a financial software development firm. The team is responsible for training sales reps to identify prospective customers for sales. [Read Full Review](https://clutch.co/go-to-review/cloud-sourcing/356103) ##### Advertising & marketing Experience Cloud Sourcing has demonstrated significant expertise in the Advertising & Marketing industry, particularly in content marketing and customer support solutions. Clients praise their efficient project management, timely deliverables, and strong communication. The team’s ability to enhance operational efficiency while providing cost-effective solutions has led to measurable business growth. Overall, Cloud Sourcing is highly regarded for their professionalism and effective management, making them a valuable partner for businesses in need of marketing support. - 1 review for advertising & marketing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office & Customer Service for Marketing Solutions Co (5.0/5, Feb 20, 2025): Cloud Sourcing provides back- and front-office support for a marketing solutions company. The team offers assistance for the client, including CRM scaling, content marketing, and customer support. [Read Full Review](https://clutch.co/go-to-review/cloud-sourcing/354082) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost. [Read All Reviews](https://clutch.co/profile/cloud-sourcing?verified=true#reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (2 reviews) --- ### [SummitNext](https://clutch.co/profile/summitnext) #### 4.7 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Beachwood, OH #### Services Provided - Allocation of Expertise by Percentage - 20% AI Development - 10% Back Office Outsourcing - 15% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description SummitNext is a Customer Service BPO specializing in Customer Support Outsourcing and community management. Their reviews highlight a proactive approach and a "can-do" attitude, with 100% positive feedback emphasizing their cultural alignment and value for cost. Clients appreciate their 24/7 social listening capabilities and timely, accurate reporting. [Visit Website](https://summitnext.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=my-bpo) #### Experience in 3 industries SummitNext has demonstrated expertise across various industries, including financial services, eCommerce, and marketing. Clients commend their agility, responsiveness, and ability to meet specific needs, particularly in recruitment and lead generation. In financial services, they excel in providing qualified candidates and effective employee management. In eCommerce, their prompt support during seasonal ramp-ups has received positive feedback. Overall, the sentiment is highly favorable, especially for companies seeking recruitment and operational support. [Read All Reviews](https://clutch.co/profile/summitnext?verified=true#reviews) ##### Financial services Experience SummitNext has received positive feedback from clients in the financial services sector, particularly for their expertise in recruitment and employee management. Clients noted the company's ability to deliver high-quality candidates, responsiveness, and effective communication. Their adaptability to client needs and commitment to compliance were also highlighted as significant strengths. Overall, SummitNext is seen as a reliable partner that aligns well with the operational and budgetary requirements of financial service companies. - 2 reviews for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Employee Mgmt & Recruitment Services for FinTech Company (5.0/5, Sep 24, 2023): SummitNext Technologies Sdn. Bhd. provides employee management and recruitment services for a fintech company. The team is tasked with finding talented and qualified candidates for the client. [Read Full Review](https://clutch.co/go-to-review/summitnext/235284) - Staffing Services for Financial Services Provider (4.0/5, Jun 25, 2024): A financial services provider has tapped SummitNext to find and hire Mandarin-speaking executives. These executives are expected to assist clients in getting onboarded with the company's platform. [Read Full Review](https://clutch.co/go-to-review/summitnext/296496) ##### eCommerce Experience SummitNext Technologies Sdn. Bhd. has received positive feedback from eCommerce clients, highlighting their agility and result-oriented approach. Clients appreciate their responsiveness and effective project management, noting successful outcomes during peak periods. The company's high ratings, good value for cost, and alignment with client values further reinforce their expertise in the eCommerce sector, making them a strong candidate for businesses seeking reliable support. - 1 review for ecommerce industry - $50,000 – $199,999 avg. project cost - Staff Augmentation for E-Commerce Company (4.5/5, Sep 25, 2023): SummitNext Technologies Sdn. Bhd. provided staff augmentation services for an e-commerce company. They augmented the client's team during a period of heightened demand. [Read Full Review](https://clutch.co/go-to-review/summitnext/234855) ##### Consulting Experience SummitNext Technologies Sdn. Bhd. has garnered positive feedback in the Consulting industry for their integrity, innovative solutions, and proactive project management. Clients highlighted their expertise in lead generation, community management, and social listening, noting significant improvements in client engagement and reporting accuracy. The overall sentiment reflects satisfaction with their alignment of values, timely delivery, and impressive customer service, making them a strong candidate for organizations seeking reliable consulting support. - 2 reviews for consulting industry - 2 reviews are 5 stars - Unknown avg. project cost - Social Media Management for Sales Technology Company (5.0/5, Mar 8, 2023): SummitNext Technologies Sdn. Bhd. was hired by a marketing company for their social media management services. The team was tasked with publishing listings and managing online communities on Facebook. [Read Full Review](https://clutch.co/go-to-review/summitnext/185486) - Lead Generation for Value Added Reseller (5.0/5, Mar 30, 2023): SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. [Read Full Review](https://clutch.co/go-to-review/summitnext/191082) #### 4.5 out of 5.0 rating for cost What Clients Have Said Overall, clients perceive SummitNext as offering good value for money, aligning well with their budgetary constraints. Feedback highlights competitive pricing and a strong culture fit, with one client noting, 'Pricing fits our budget' and another mentioning 'Good value for cost.' However, there are suggestions for improvement in pricing as company needs increase. The sentiment is predominantly positive, emphasizing the company's ability to deliver quality services at reasonable rates. [Read All Reviews](https://clutch.co/profile/summitnext?verified=true#reviews) - $50,000 to $199,999 (2 reviews) #### Very responsive SummitNext is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 25% of employees work in Beachwood office Beachwood, OH 23600 Mercantile Road 101 - 150 employees [See All Locations (6)](https://clutch.co/profile/summitnext#location) --- ### [myVA360](https://clutch.co/profile/myva360) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Miami, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 30% Back Office Outsourcing - 25% Customer Service Outsourcing - 10% Graphic Design - 25% Social Media Marketing #### Company description MyVA360 is a Back Office Outsourcing company. They provide Back Office Outsourcing and Customer Service Outsourcing and were established in 2019. [Visit Website](https://myva360.com/) --- ### [20four7VA](https://clutch.co/profile/20four7va-0) - < $25 average hourly rate - 50 - 249 employees - Berlin, MD #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Customer Service Outsourcing - 25% Recruiting - 25% Staffing #### Company description 20four7VA, a Back Office Outsourcing company, is located in Berlin, Maryland. Founded in 2013, the team provides Back Office Outsourcing and Staffing. [Visit Website](https://20four7va.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [Riseup Labs](https://clutch.co/profile/riseup-labs) #### 4.9 out of 5 star rating (45 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - New York, NY #### Services Provided - Allocation of Expertise by Percentage - 10% AI Agents - 10% UX/UI Design - 10% Custom Software Development - 10% AI Development - 10% Customer Service Outsourcing - 10% Generative AI - 10% IT Managed Services - 10% Mobile App Development - 10% IT Staff Augmentation - 10% Web Development #### Company description Riseup Labs is a versatile technology company excelling in custom software and mobile app development, UI/UX design, and backend solutions. Over 90% of reviews highlight their exceptional project management, adaptability, and communication skills. Clients commend their ability to understand business needs and deliver tailored, efficient solutions on time, with some noting room for improvement in cost estimation and documentation. [Visit Website](https://www.riseuplabs.com/) #### Well-organized projects Clients have consistently praised Riseup Labs for their well-organized project management and effective communication. One review highlighted the team's 'smooth workflow' and 'phenomenal level of understanding,' which contributed to fulfilling all project requirements and delivering a quality product. The timely and knowledgeable responses from team members, such as the head of operations, further enhanced the project's success, showcasing Riseup Labs' ability to manage projects efficiently. - Custom Software Dev for Game App (5.0/5, Dec 1, 2021): They're very systematic and good at performance. Also, they're great communicators. Everything is so transparent, so we can see who is working on our account and provide feedback. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/5810) - Game Dev for Mobile Network Operator (5.0/5, Aug 5, 2021): The team manages the project and the time difference well, and they follow timelines. We communicate via email, zoom, and WhatsApp. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/99972) - Custom Web Dev for Digital Healthcare Service (5.0/5, May 9, 2021): They managed the entire project really tightly but not in a way that felt overly restrictive or unnecessarily process-driven. It was one of those scenarios where we knew where the project was on any given day. We understood where our sprints sat within the larger time frame. That level of professionalism was impressive. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/144385) #### Experience in 11 industries Riseup Labs has demonstrated expertise across various industries, including Energy & Natural Resources, Gambling, Hospitality, Financial Services, Education, Gaming, Telecommunications, and Advertising. Feedback indicates strong project management, adaptability, and effective communication. Notable strengths include IoT development in Energy, UI/UX design in Gambling and Advertising, and app development in Financial Services and Education. Overall, they are well-regarded for their ability to understand client needs and deliver quality solutions, making them a suitable partner for diverse projects. [Read All Reviews](https://clutch.co/profile/riseup-labs?verified=true#reviews) ##### Financial services Experience Riseup Labs has demonstrated significant expertise in the Financial services sector, particularly in mobile app development. Clients have reported exceptional project management, effective communication, and impressive results, such as positive user feedback on finance apps. Their ability to deliver tailored solutions while guiding clients toward cost-effective decisions has been consistently praised, establishing them as a strong candidate for businesses seeking innovative technology partners in the Financial services industry. - 2 reviews for financial services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Mobile Portal for Digital Financial Service Company (5.0/5, Mar 30, 2022): Riseup Labs is tasked with developing an automotive and mobile-friendly online portal for a digital financial service company. They are involved with the app's design, development, testing, and deployment. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/14598) - Mobile App Development for Finance Company (5.0/5, Jul 30, 2022): A finance company hired Riseup Labs to develop Android and iOS mobile applications. After an initial discovery phase, they collaborated on creating a platform that would offer better services to end clients. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/152151) ##### IT Services Experience Riseup Labs has received consistent positive feedback in the IT Services industry, showcasing their expertise in web and mobile application development. Clients commend their professionalism, responsiveness, and ability to meet deadlines, highlighting exemplary project management and communication skills. They have successfully delivered high-quality solutions that enhance performance and user engagement, making them a compelling choice for businesses seeking reliable IT partners. - 13 reviews for it services industry - 13 reviews are 5 stars - Less than $10,000 avg. project cost - IoT Development for E-Commerce Company (5.0/5, Feb 10, 2022): An e-commerce company hired Riseup Labs for IoT development services. The team handled the client's e-commerce applications that were applicable in Android and iOS platforms. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/10796) - Website Development for Consulting Company (5.0/5, Feb 14, 2022): Riseup Labs developed a website for a consulting company. The team conducted a discovery phase through a kick-off meeting and discussed all the client’s needs and requests.  [Read Full Review](https://clutch.co/go-to-review/riseup-labs/11064) - Web Development for Mobile App & Web Development Company (5.0/5, Feb 15, 2022): RiseUp Labs created a website for a mobile app and web development company's end client. The team programmed the platform through React, and the goal was to improve its web conversion. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/11152) - Game Dev for Consultancy's Contest (5.0/5, Mar 16, 2022): Riseup Labs developed an engaging game for a contest of a consulting company. The game was accessible to users by using an email account and the games had a leaderboard. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/13528) - Frontend UI Design for Digital Marketing Company (5.0/5, Jun 14, 2022): Riseup Labs was hired to build and develop a frontend UI for a digital marketing company through the utilization of ReactJS.  [Read Full Review](https://clutch.co/go-to-review/riseup-labs/22777) - Mobile App UI/UX Design for Consulting Company (5.0/5, Jun 23, 2022): Riseup Labs redesigned the mobile applications of a management consulting firm. They ensured the apps were user-friendly and modern. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/24002) - Dev & Design Outsourcing for Commercial Real Estate (5.0/5, May 30, 2021): Riseup Labs helped a real estate company launch their core product by serving as an outsourced tech partner. Services included front- and backend development, UI/UX design, DevOps, and product management. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/39726) - Web Dev for IT Services & Consultancy Firm (5.0/5, May 30, 2021): RiseUp labs provided development expertise and built and developed an IT services company's website. They made up to 20 proposals on web and agile development.    [Read Full Review](https://clutch.co/go-to-review/riseup-labs/39741) - Staff Augmentation for Software Company (5.0/5, Jun 10, 2021): Riseup Labs handled staff augmentation services for a software company. The client was in need of full-stack developers to help them on various projects. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/49966) - Game Dev for Mobile Network Operator (5.0/5, Aug 5, 2021): Riseup Labs provides game development services for a mobile network operator. The team continues to improve the product after its launch. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/99972) - Web Dev & Design for Media Association (5.0/5, Sep 9, 2021): Riseup Labs handled a website update and revamp for a media association. The team initially created a sitemap and a mood board before redesigning and updating the site. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/128467) - Custom Web Dev for Digital Healthcare Service (5.0/5, May 9, 2021): Riseup Labs supported a digital healthcare service's efforts to create a complex site for their services. The product involved voting features, language translations, membership options, and more. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/144385) - Web Redesign & SEO for Software Dev Company's Client (5.0/5, Jul 26, 2022): Riseup Labs helped a software development company redesign the website for one of their clients. Their task also involved extending the main website, developing a partner website, and conducting SEO efforts. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/151470) ##### Education Experience Riseup Labs demonstrates notable expertise in the Education sector, as highlighted by positive client feedback emphasizing their agile and creative approach. Clients appreciate their innovative solutions, effective collaboration, and responsiveness, which have led to successful project outcomes, including a well-received mobile application. The team's commitment to exceeding expectations and their seamless integration into client teams further underscores their strengths, making them a strong candidate for potential clients in the Education industry. - 1 review for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Mobile App Dev for Educational Platform (5.0/5, Jul 24, 2022): Riseup Labs has created an Android and iOS mobile app for an educational platform. They've developed wireframes, and user flows, led user testing, and helped validate the concept. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/151264) ##### Gaming Experience Riseup Labs demonstrates significant expertise in the gaming industry, particularly in IoT-based game development. Clients commend their effective communication, well-documented processes, and competitive pricing. The collaborative workflow and responsiveness of their team, including project managers and developers, contribute positively to project outcomes. Overall, their strengths in affordable service and clear communication, combined with a focus on innovative gaming solutions, make them a suitable partner for businesses seeking development support in the gaming sector. - 1 review for gaming industry - 1 review is 5 stars - Less than $10,000 avg. project cost - IoT Gaming Dev for Software Company (5.0/5, Feb 20, 2022): Riseup Labs provided IoT gaming development for a software company. They deployed a project manager, an artist, a tester, and two developers for the engagement.  [Read Full Review](https://clutch.co/go-to-review/riseup-labs/11601) ##### Telecommunications Experience Riseup Labs has received positive feedback from clients in the Telecommunications industry, highlighting their expertise in game design and animation, as well as their effective communication and collaboration. Clients appreciate their flexibility and high-quality work, noting significant growth in project outcomes. The systematic approach and transparency in workflow have been praised, making Riseup Labs a strong candidate for companies seeking reliable partners in enhancing digital services and user engagement in the Telecommunications sector. - 1 review for telecommunications industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Custom Software Dev for Game App (5.0/5, Dec 1, 2021): Riseup Labs provides custom software development services for a telecommunications company. The team is responsible for the client's games design and animation, as well as its user interface. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/5810) ##### Arts, entertainment & music Experience Riseup Labs has demonstrated strong expertise in developing mobile applications for the Arts, entertainment, and music industry, particularly noted by clients in the broadcasting sector. Their effective project management, responsive communication, and innovative solutions have led to high-quality deliverables. Clients appreciate their understanding and support, even in urgent situations. Overall, the positive sentiment indicates that Riseup Labs is a reliable partner for projects in this industry, fostering long-term relationships and creative collaboration. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - News Portal App for News TV Broadcasting Company (5.0/5, Nov 26, 2021): Riseup Labs has been developing a news portal mobile app for a news TV broadcasting company. Technologies used include Flutter and Laravel. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/5556) ##### Advertising & marketing Experience Riseup Labs has garnered positive feedback in the Advertising & Marketing industry, highlighting their professionalism, attention to detail, and effective communication. Clients appreciate their ability to deliver impactful animated videos and comprehensive web development, which enhance brand visibility and engagement. The company is recognized for its high-level skills, timely project delivery, and accommodating approach, making them a reliable choice for businesses seeking creative solutions in the Advertising & Marketing sector. - 3 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Video Production for Creative Agency (5.0/5, Nov 24, 2021): A creative agency hired Riseup Labs to provide video production services, The team is tasked with creating 120 to 160 seconds animated explainer videos in order to increase the client's leads. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/5380) - WordPress Website for Web Dev & Design Agency (5.0/5, May 30, 2021): Riseup Labs provided web development services for the client of a web development and design agency. The team redesigned and relaunched a WordPress-based website. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/39694) - Website Development for Event Management Company (4.5/5, Jul 14, 2021): An event management company hired Riseup Labs for website development. They built an online content hub via WordPress for the company's employees to access benefits information. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/81133) ##### Software Experience Riseup Labs has received positive feedback in the Software industry, noted for their strong technical expertise, particularly in game development and full-stack solutions. Clients commend their effective communication, timely delivery, and ability to adapt to project needs. Their impressive UI/UX design, along with a dedicated team that swiftly addresses challenges, positions them as a reliable partner. Overall, Riseup Labs is recognized for providing quality services, making them a strong candidate for businesses seeking software development expertise. - 2 reviews for software industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Custom Software Development for IT Services Company (5.0/5, May 26, 2021): Riseup Labs supported software development for an IT services company. They supplemented technical resources for full-stack development of a digital banking platform via React, Java, React Native, and Spring. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/36273) - Game Development for Software Dev Company (5.0/5, Jul 4, 2021): Riseup Labs provided game development services for a software development company. The team developed a quiz-based game for Android. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/72425) ##### Hospitality & leisure Experience Riseup Labs has received positive feedback in the Hospitality & leisure industry, particularly for their expertise in enhancing operational efficiencies for food service providers. Clients praised their exceptional project management, timely delivery, and responsiveness to evolving needs. The ability to source and train effective call center agents significantly improved service quality and reduced errors, making them a reliable partner for companies looking to enhance their customer service capabilities in the hospitality sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO Services for Pizza Restaurant Chain (5.0/5, Nov 25, 2025): Riseup Labs provides BPO services for a pizza restaurant chain. The team is responsible for sourcing, screening, hiring, and training new agents for the client's food ordering voice campaign. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/421968) ##### Energy & natural resources Experience Riseup Labs has demonstrated significant expertise in the Energy & Natural Resources sector, particularly in developing IoT solutions for clean cooking technologies. Client feedback highlights their agile project management and adaptability to changes, which facilitated the successful deployment of an eCook app managing 20,000 devices. Overall, clients appreciate their timely delivery and strong communication, making Riseup Labs a promising partner for businesses seeking innovation in energy-efficient solutions. - 1 review for energy & natural resources industry - Unknown avg. project cost - Mobile App Dev for Clean Cooking Solutions Company (4.0/5, Dec 28, 2025): Riseup Labs has designed and developed the backend of an IoT-enabled induction cooker and a mobile app for a clean cooking solutions company. The app lets customers view their eCook usage on their phones. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/427582) ##### Gambling Experience Riseup Labs demonstrates strong expertise in the Gambling industry, particularly in designing and developing engaging websites for gaming companies. Client feedback highlights their effective project management, quick turnaround times, and responsive communication, which contributed to improved user engagement on the client's site. The positive impact on branding and marketing goals underscores their value as a partner for businesses seeking to enhance their online presence in the Gambling sector. - 1 review for gambling industry - Unknown avg. project cost - Custom Web Redesign for Gaming Company (4.5/5, Dec 17, 2025): Riseup Labs redesigned a gaming company's website to align with their branding and marketing goals. The team created the frontend, built the site, deployed it, and integrated a CMS. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/426068) ##### Business services Experience Riseup Labs has received positive feedback from clients in the Business services industry, particularly for their expertise in developing custom recruitment platforms. Clients praised their strong project management, clear communication, and their ability to adapt solutions to meet specific business workflows. The company's commitment to understanding client needs and delivering scalable solutions significantly improved recruitment efficiency and reduced manual work. Overall, Riseup Labs is seen as a reliable technology partner, ideal for businesses seeking to enhance their operational processes. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Custom Software Development for Tech Recruitment Agency (5.0/5, May 20, 2026): Riseup Labs developed a custom platform for a tech recruitment agency. The solution included a user-friendly dashboard, client management functionality, workflow automation, and role and pipeline tracking. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/458570) #### Completed projects in 8 countries - Australia (1 projects) - Bangladesh (20 projects) - Canada (1 projects) - India (2 projects) - Mauritius (1 projects) - Mexico (1 projects) - United Arab Emirates (1 projects) - United States (1 projects) This provider is available in 4 time zones: - Middle East Time (MET) - Greenwich Mean Time (GMT) - Pacific Standard Time (PST) - Universal Coordinated Time (UTC) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/riseup-labs?verified=true#reviews) #### 3 fixed price Customer Service Outsourcing packages Full-Time Customer Support Representative Provide your customers with instant support when they need it. Riseup Labs CSRs assist with onboarding, orders, complaints, refunds, and more. Ensure a seamless, responsive, and positive customer experience today with our simple packages. --- ### [CallZent](https://clutch.co/profile/callzent) #### 5 out of 5 star rating (48 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - San Diego, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% Back Office Outsourcing - 15% Call Center Services - 25% Customer Service Outsourcing - 10% Litigation Support Services - 25% Market Research - 5% PEO/Employee Leasing #### Company description CallZent is a Customer Service Outsourcing (CSO) provider excelling in call center outsourcing and customer care outsourcing. With 100% positive reviews, clients praise their proactive project management, effective communication, and commitment to customer and employee satisfaction. Their ability to seamlessly integrate custom solutions while maintaining high-quality customer support is frequently highlighted. [Visit Website](https://www.callzent.com) #### 3 reviews mention Chat Support Services Chat Support Services Experience CallZent has received overwhelmingly positive feedback for their Chat Support Services, with 100% of reviews highlighting their responsiveness and project management skills. Clients noted significant improvements in customer satisfaction and response times, with specific praise for their bilingual support and proactive communication. Reviewers consistently mentioned their reliability and the seamless integration with internal teams, emphasizing the value of their dedicated approach. Overall, CallZent is recognized for their commitment to both client and agent satisfaction, making them a strong partner in customer service operations. - 3 of 3 Chat Support Services reviews are 5 stars - 3 new reviews for Chat Support Services in past 6 months - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/callzent#review-366928) #### 4 reviews mention Customer Service Outsourcing Customer Service Outsourcing for Healthcare Company 5.0/5 — CallZent provided customer support services for a healthcare company. The team was tasked with handling inquiries via phone, chat, and email. - 4 of 4 Customer Service Outsourcing reviews are 5 stars - 4 new reviews for Customer Service Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/callzent/390618) #### Experience in 9 industries CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions. [Read All Reviews](https://clutch.co/profile/callzent?verified=true#reviews) ##### Information technology Experience CallZent has received positive feedback for its expertise in providing tailored customer support solutions in the IT sector. Clients praise their professionalism, quick adaptation to industry-specific needs, and effective communication. The company has demonstrated a strong ability to enhance customer satisfaction and streamline operations through efficient project management. Overall, CallZent is regarded as a reliable partner for IT companies seeking to improve support services and internal workflows. - 3 reviews for information technology industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Custom Software Development for IT Company (5.0/5, Apr 10, 2025): CallZent developed a custom internal platform for an IT company. The team built a scalable and secure backend using Amazon tools and integrated it with the client's existing third-party systems. [Read Full Review](https://clutch.co/go-to-review/callzent/366072) - Call Center Services for IT Services Company (5.0/5, Apr 25, 2025): CallZent provided call center services for an IT solutions company. The team offered inbound support, technical assistance, customer issue resolution, 24/7 phone support, and ticket escalation. [Read Full Review](https://clutch.co/go-to-review/callzent/369907) - Call Center Services for IT Company (5.0/5, Jun 8, 2025): CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a knowledge base. [Read Full Review](https://clutch.co/go-to-review/callzent/380343) ##### Food & Beverages Experience CallZent has demonstrated strong expertise in the Food & Beverages industry, providing insightful market research and effective app development solutions. Clients commend their deep understanding of consumer behavior and commitment to actionable outcomes, significantly impacting product launches and customer engagement strategies. With a focus on responsiveness and collaboration, CallZent has successfully enhanced brand visibility and streamlined operations for their partners, marking them as a valuable asset for businesses looking to thrive in this competitive sector. - 2 reviews for food & beverages industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Mobile App Development for Food & Beverage Retailer (5.0/5, May 9, 2025): CallZent developed a mobile app for a food and beverage retailer. The team created the app's UX/UI design, backend, and features, including order tracking, secure payment integration, and a rewards system. [Read Full Review](https://clutch.co/go-to-review/callzent/373198) - Market Research for Food & Beverage Consultancy (5.0/5, May 27, 2025): CallZent led market research for a food and beverage consultancy. They used qualitative and quantitative research methods, including in-depth consumer surveys, focus group discussions, and competitor analysis. [Read Full Review](https://clutch.co/go-to-review/callzent/377359) ##### Retail Experience CallZent demonstrates notable expertise in supporting the retail industry, particularly in customer service operations. Clients commend their ability to handle high call volumes while maintaining service quality, especially during peak seasons. Feedback highlights their professionalism, adaptability, and the human touch their agents bring to customer interactions. The partnership has resulted in measurable improvements such as decreased wait times and increased customer satisfaction, establishing CallZent as a reliable and effective partner for retail businesses seeking enhanced customer support. - 1 review for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Management for Home Improvement Retailer (5.0/5, May 14, 2025): CallZent was hired by a home improvement retailer to manage their customer support. The team handled product inquiries, order tracking, returns, and service scheduling, among other tasks. [Read Full Review](https://clutch.co/go-to-review/callzent/374040) ##### Financial services Experience CallZent demonstrates strong expertise in the financial services sector, providing tailored web solutions that enhance online payment processing. Clients commend their deep understanding of fintech, exceptional project management, and ability to deliver on time while adapting to evolving requirements. The development of custom platforms has notably improved client onboarding and transaction stability, underscoring their impact on service delivery. Overall, CallZent is well-suited for businesses seeking reliable and innovative solutions in the financial services domain. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Custom Web App for Financial Services Company (5.0/5, Apr 26, 2025): CallZent developed a custom web application for a financial services company. The team was responsible for UX/UI design, web architecture, API integration, backend development, and QA testing. [Read Full Review](https://clutch.co/go-to-review/callzent/369982) ##### eCommerce Experience CallZent has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing and custom software development. Clients have praised their ability to streamline operations, enhance customer satisfaction, and improve efficiency with tailored solutions. The company's strong project management and responsive communication further solidify their reputation. Overall, CallZent's commitment to delivering exceptional results while prioritizing both customer and employee satisfaction makes them a highly suitable partner for businesses in the eCommerce industry. - 1 review for ecommerce industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Software Dev & Customer Service Outsourcing for E-Comm Co (5.0/5, Apr 21, 2025): An e-commerce lifestyle brand hired CallZent for customer service outsourcing and custom software development. The team built a bilingual support team and created a custom backend system with CRM integration. [Read Full Review](https://clutch.co/go-to-review/callzent/368614) ##### Utilities Experience CallZent has demonstrated significant expertise in the Utilities sector, particularly in developing custom software solutions and managing customer support operations. Clients appreciate their effective project management, responsiveness, and commitment to both customer satisfaction and agent well-being. The seamless integration of solutions has led to improved customer interactions, reduced response times, and enhanced operational efficiency. Overall, CallZent is well-regarded for its technical proficiency and strong partnership approach, making it a suitable choice for organizations in the Utilities industry. - 2 reviews for utilities industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Utilities Company (5.0/5, Apr 9, 2025): CallZent provided customer service support for a utilities company. The team was responsible for training agents and managing the client's inbound and outbound calls, emails, and live chat. [Read Full Review](https://clutch.co/go-to-review/callzent/365800) - Custom CRM Dev for Irrigation Solutions Company (5.0/5, Apr 16, 2025): CallZent developed a custom CRM system and a multi-channel support platform for an irrigation solutions company. The platform included system integrations, real-time analytics, and a user-friendly interface. [Read Full Review](https://clutch.co/go-to-review/callzent/367555) ##### Consumer products & services Experience CallZent has demonstrated exceptional expertise in enhancing customer service operations for the Consumer products & services industry. Clients praise their proactive communication, reliable project management, and timely delivery, which significantly improved customer satisfaction and response times. The company's ability to align with client values and deliver outstanding results makes them a strong partner for businesses seeking effective outsourcing solutions in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Custom Manufacturing Co (5.0/5, Apr 14, 2025): CallZent managed a custom manufacturing company's customer service outsourcing needs. The team was responsible for onboarding agents, CRM integration, and handling customer interactions. [Read Full Review](https://clutch.co/go-to-review/callzent/366928) ##### Food & Beverage Experience CallZent has demonstrated exceptional expertise in enhancing customer support for the Food & Beverage industry, as evidenced by their work with Erewhon. They successfully improved response times, increased customer satisfaction, and provided seamless bilingual service, particularly in U.S. markets. Clients noted their effective project management, strong cultural alignment, and commitment to customer and agent happiness, making them a strong candidate for businesses seeking to elevate their customer service operations. - 1 review for food & beverage industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Grocery Store (5.0/5, Apr 11, 2025): CallZent managed a grocery store's customer support service across phone, email, and chat, offering bilingual services for US markets. The team handled inquiries, resolved issues, and ensured quick responses. [Read Full Review](https://clutch.co/go-to-review/callzent/366375) ##### Insurance Experience CallZent demonstrates substantial expertise in the Insurance industry, providing customized software solutions that optimize operations and enhance customer experience. Clients commend their deep industry understanding, professionalism, and technical proficiency, resulting in significant operational improvements and efficiency gains. The company's commitment to tailored solutions and proactive communication underscores their capacity to deliver high-value partnerships, making them a strong candidate for businesses seeking to innovate within the Insurance sector. - 2 reviews for insurance industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Custom Web App Development for Insurance Company (5.0/5, May 15, 2025): CallZent developed a fully customized web application for an insurance company, including user dashboards, admin controls, and real-time policy management features. They provided continuous support. [Read Full Review](https://clutch.co/go-to-review/callzent/374437) - Custom Software Solution for Insurance Company (5.0/5, Sep 24, 2025): CallZent designed and developed a custom software solution for an insurance company. The solution included policy management, claims tracking, client onboarding, and real-time reporting. [Read Full Review](https://clutch.co/go-to-review/callzent/408327) #### Completed projects in 4 countries - Canada (2 projects) - Mexico (1 projects) - United Arab Emirates (1 projects) - United States (5 projects) [View Reviews](https://clutch.co/profile/callzent?verified=true#reviews) --- ### [Call Center Services International](https://clutch.co/profile/call-center-services-international-0) - $100,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - San Diego, CA #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 30% Customer Service Outsourcing - 5% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% Staffing #### Company description Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing. [Visit Website](https://ccsi.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [HelpSquad](https://clutch.co/profile/helpsquad) #### 5 out of 5 star rating (11 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Doylestown, PA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing #### Company description HelpSquad is a Customer Support Outsourcing company specializing in remote customer care services such as live chat, appointment scheduling, and 24/7 customer service. With 100% positive feedback, clients consistently praise their attentiveness, timely delivery, and effective communication. Notable achievements include a 25% improvement in conversion rates and significant cost savings for clients. [Visit Website](https://helpsquad.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight HelpSquad's competitive pricing and strong value for money. One client noted a 33% labor cost savings while maintaining high service quality, emphasizing the good value for cost. Another praised the personalized service and broad technical depth relative to their budget. Overall sentiment reflects satisfaction with the affordability and effectiveness of the services provided, with multiple clients stating that HelpSquad fits well within their budgets and meets their needs without sacrificing quality. [Read All Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive HelpSquad is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 9 cities - New Orleans, Louisiana (1 projects) - Rochester, Minnesota (1 projects) - San Diego, California (1 projects) - Lexington, Kentucky (1 projects) - Oak Brook, Illinois (1 projects) - Lawrenceville, New Jersey (1 projects) - Hatboro, Pennsylvania (3 projects) - Quakertown, Pennsylvania (1 projects) - Souderton, Pennsylvania (1 projects) [View Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews) #### 3 fixed price Customer Service Outsourcing packages 24 x 7 Managed Chat Service HelpSquad agents will manage your live chats 24 x 7 x 365 with our highly-trained, professional chat agents. Using answers to frequently asked questions, the agents will help your customers with their questions and generate leads. --- ### [WOW24-7](https://clutch.co/profile/wow24-7) #### 4.8 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Afton, WY #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 65% Customer Service Outsourcing - 10% IT Staff Augmentation #### Company description WOW24-7 is a Customer Service Outsourcing (CSO) company that provides comprehensive call center solutions and remote customer care services. Their reviews indicate a high level of satisfaction, as evidenced by their timely and proactive communication, with 100% of reviewers praising their responsiveness and ability to meet SLAs. They are noted for their adaptability, friendly culture, and a strong commitment to continuous improvement. [Visit Website](https://wow24-7.com/contact-center-outsourcing/?utm_source=clutch&utm_medium=referral) #### 7 reviews mention Chat Support Services Chat Support Services Experience WOW24-7 has garnered a strong positive sentiment in their Chat Support Services, with 90% of reviews highlighting effective communication and responsiveness. Clients frequently commend their team for improving response times and customer satisfaction, with one review noting a 50% increase in satisfaction rates. Common themes include flexibility, proactive support, and cost-effectiveness. Despite minor suggestions for improvement, reviewers consistently describe WOW24-7 as a reliable partner in enhancing customer support capabilities. - 6 of 7 Chat Support Services reviews are 5 stars - 1 new review for Chat Support Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/wow24-7#review-314531) #### Experience in 11 industries WOW24-7 has received positive feedback across multiple industries, including Information Technology, eCommerce, Education, Retail, and Healthcare. Clients praise their expertise in customer support, responsiveness, and adaptability to specific business needs. In IT and eCommerce, they excel in providing 24/7 support and improving ticket response times. Their strength in managing customer interactions in Retail and Healthcare has led to increased customer satisfaction. Overall, WOW24-7 demonstrates strong capabilities in enhancing customer experiences across various sectors, making them a suitable partner for companies aiming for robust support solutions. [Read All Reviews](https://clutch.co/profile/wow24-7?verified=true#reviews) ##### Software Experience WOW24-7 has demonstrated strong expertise in providing continuous support for SaaS companies, ensuring 24/7 availability and rapid adaptation to client needs. Clients appreciate their quick establishment of knowledge bases and effective communication. The firm's ability to grasp industry specifics and enhance customer service workflows underlines its strengths in the Software industry. Overall, feedback indicates a reliable partnership, making WOW24-7 a commendable choice for businesses seeking robust software support solutions. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Support & Lead Qualification for SaaS Platform (5.0/5, Nov 14, 2017): Wow24-7 provides phone, chat, and email coverage to facilitate customer service efforts around the clock, acting as the first line of support for all queries. They also cultivate leads via outbound calls.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/28207) ##### Consumer Products Experience The feedback from clients in the Consumer Products industry highlights wow24-7's effective customer service solutions, particularly in the apparel sector. Clients appreciate the company's responsiveness, competitive pricing, and efficient recruitment processes. Their ongoing support, including a dedicated account manager, enhances project management. While there is room for improvement in language skills for diverse markets, the overall sentiment remains positive, indicating that wow24-7 is well-equipped to meet the needs of businesses in the Consumer Products industry. - 1 review for consumer products industry - $10,000 – $49,000 avg. project cost - BPO for Apparel & Fashion Brand (4.0/5, Jun 25, 2020): wow24-7 provides BPO services, managing the business' tickets every day of the week. Additionally, the team handles customer service over email. [Read Full Review](https://clutch.co/go-to-review/wow24-7/121261) ##### Design Experience WOW24-7 has garnered positive feedback in the Design industry, demonstrating strong expertise in customer support for design services. Clients praise their responsiveness, effective communication, and commitment to quality, leading to improved customer satisfaction and productivity. Their ability to integrate seamlessly with client teams and provide knowledgeable support has significantly enhanced operational efficiency. Overall, WOW24-7 is seen as a reliable partner for companies seeking professional design support, with a proven track record of delivering exceptional service. - 2 reviews for design industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Operations for Design Agency (5.0/5, Jun 1, 2021): Wow24-7 provides customer support operations for a design agency. Their responsibilities include identifying external clients' needs, communicating with the internal account manager, and managing other issues.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/41049) - Customer Service Outsourcing for Photo-Editing Co (5.0/5, Sep 15, 2024): WOW24-7 has provided customer support services for a photo-editing company since 2020. The team has handled QA, training, and customer support 24 hours a day, seven days a week via email, chat, and calls. [Read Full Review](https://clutch.co/go-to-review/wow24-7/314531) ##### Manufacturing Experience WOW24-7 demonstrates significant expertise in supporting the manufacturing sector, particularly in providing around-the-clock technical and customer service. Clients appreciate their flexibility, talent, and cost-effectiveness, noting exceptional performance in after-hours support. The structured training and monitoring processes ensure high-quality service delivery. Overall, feedback reflects a strong positive sentiment, with clients feeling reassured by the dedication of WOW24-7's staff to contribute meaningfully to their operations. - 1 review for manufacturing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Monitoring Device Manufacturer (5.0/5, Feb 6, 2023): WOW24-7 provides after-hours phone and online support for a monitoring device manufacturer. They also offer technical assistance and augment the internal team's staff during business hours. [Read Full Review](https://clutch.co/go-to-review/wow24-7/179505) ##### Hospitality & leisure Experience Clients have praised the company's expertise in delivering exceptional customer service within the Hospitality & Leisure industry, particularly for post-pandemic support. Their swift onboarding and effective communication have significantly improved client satisfaction, allowing businesses to efficiently manage increasing demand. The team's dedication to quality assurance and adaptability to various platforms enhances their overall service delivery. Overall, WOW24-7 is seen as a reliable outsourcing partner, noted for their responsiveness and commitment to continuous improvement. - 2 reviews for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Vacation Rental Platform (5.0/5, Oct 14, 2019): wow24-7 provided customer service outsourcing services for a B2B vacation rentals platform.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/64133) - Inbound Marketing for Global Travel Company (4.5/5, Jul 1, 2022): A global travel company hired WOW24-7 to manage their inbound volume after the pandemic. They provide daily support via ZenDesk and TalkDesk, as well as coverage on Salesforce and email. [Read Full Review](https://clutch.co/go-to-review/wow24-7/148436) ##### Telecommunications Experience WOW24-7 has demonstrated strong expertise in providing 24/7 customer support for the Telecommunications industry, effectively addressing client needs across multiple time zones. Clients commend their responsiveness and ability to prioritize urgent requests, highlighting their role as an essential support component. While their onboarding process is efficient, clients suggest enhancing technical expertise within their team. Overall, WOW24-7 is regarded as a reliable partner, particularly valued for their cost-effectiveness and adaptability in a fast-paced environment. - 1 review for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Commerce Operating System (5.0/5, Jul 16, 2021): Wow24-7 provides first response support for an e-commerce operating system company. They attend customers across different time zones within the guaranteed response hours that the client has set. [Read Full Review](https://clutch.co/go-to-review/wow24-7/83271) ##### Healthcare Experience Client feedback highlights WOW24-7's exceptional expertise in providing empathetic customer support tailored for the Healthcare industry. Their ability to handle sensitive client interactions has resulted in increased customer satisfaction and retention for Calmerry, a therapy service. The company's customized solutions and efficient operations have significantly enhanced workflow and user experience, establishing WOW24-7 as a reliable partner in the Healthcare sector. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Operations for Online Therapy Platform (5.0/5, Nov 20, 2020): Wow24-7 provides customer support to an online therapy platform. The team caters to both client and therapist requests. The company aims to establish a positive and professional experience for its users. [Read Full Review](https://clutch.co/go-to-review/wow24-7/119404) ##### Energy & natural resources Experience The provider demonstrates strong expertise in the Energy & natural resources sector, particularly in delivering 24/7 customer support for electric vehicle charging services. Clients commend their quick onboarding, responsive communication, and effective project management. The team's ability to log customer interactions and produce performance reports enhances service quality. Overall, the sentiment is positive, with clients noting a solid partnership that addresses challenges efficiently, making the company a suitable choice for businesses in this industry. - 1 review for energy & natural resources industry - $10,000 – $49,000 avg. project cost - 24-Hour Customer Support Calls for Renewable Energy Co. (4.5/5, Sep 5, 2019): A first-level call center for an electric vehicle charging company, wow24-7 answers phone calls and addresses customer inquiries 24/7. Following stipulations, the team managed the training process internally. [Read Full Review](https://clutch.co/go-to-review/wow24-7/38532) ##### IT Services Experience WOW24-7 demonstrates strong expertise in customer support services, particularly in the IT Services industry. Clients appreciate their ability to handle multiple languages and effectively manage client inquiries, resulting in high lead qualification rates. The overall sentiment reflects satisfaction with service quality, responsiveness, and project management capabilities, highlighting WOW24-7's crucial role in enhancing customer engagement. Their competitive pricing further solidifies their position as a valuable partner for businesses seeking robust IT support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Multi-Lingual Tech Support for Development Firm (5.0/5, Apr 3, 2017): Wow24-7 is the customer support service for an app and web development company. The team handles backend support and answers client calls and chats to explain the development process and estimate costs. [Read Full Review](https://clutch.co/go-to-review/wow24-7/102081) ##### Education Experience WOW24-7 has received positive feedback from clients in the Education sector, highlighting their expertise in customer support. Clients noted their responsiveness, dedication to agent training, and successful implementation of omnichannel support. The service has significantly improved customer satisfaction and operational efficiency, allowing businesses to focus on core activities. Overall, WOW24-7 is recognized for its strong commitment to customer care, making them a suitable partner for organizations seeking reliable support in the Education industry. - 2 reviews for education industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Outsourced Customer Service for College Resource Website (5.0/5, Dec 28, 2017): Wow24-7 provides ongoing customer service for an online resource platform. Their agents are available 24/7 year-round and focus on answering questions and providing guidance via phone calls and live chat. [Read Full Review](https://clutch.co/go-to-review/wow24-7/38017) - Help Desk Agents for Online Personal Transformation Co (5.0/5, Nov 21, 2025): WOW24-7 provides customer service help desk agents for an online personal transformation company. The team is responsible for managing the help desk and providing support to the client's customers. [Read Full Review](https://clutch.co/go-to-review/wow24-7/421256) ##### Other industries Experience Feedback from clients in the Other Industries sector highlights WOW24-7's exceptional expertise in providing 24/7 customer support, leading to improved response times and customer satisfaction. Clients commend the team's professionalism, adaptability, and ability to integrate seamlessly with their operations. Notable strengths include rapid training, effective communication, and a commitment to quality assurance. Overall, the sentiment is overwhelmingly positive, indicating that WOW24-7 is a strong fit for businesses seeking reliable and effective customer support solutions. - 16 reviews for other industries industry - 14 reviews are 5 stars - $10,000 – $49,000 avg. project cost - 24/7 Customer Support for E-Commerce Services Company (5.0/5, Jun 6, 2022): WOW24-7 is providing 24/7 customer support for an e-commerce services company. They’ve handled the hiring and training of talents. Currently, four resources are working on the account, including a team leader. [Read Full Review](https://clutch.co/go-to-review/wow24-7/21750) - Outsourced Support & Lead Qualification for SaaS Platform (5.0/5, Nov 14, 2017): Wow24-7 provides phone, chat, and email coverage to facilitate customer service efforts around the clock, acting as the first line of support for all queries. They also cultivate leads via outbound calls.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/28207) - Customer Support Operations for Design Agency (5.0/5, Jun 1, 2021): Wow24-7 provides customer support operations for a design agency. Their responsibilities include identifying external clients' needs, communicating with the internal account manager, and managing other issues.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/41049) - Customer Support for Translation Company (5.0/5, Oct 18, 2020): Wow24-7 provides round-the-clock call center services to a translation firm. The team first studied the client's needs and objectives to create a communication strategy that can help them grow their business. [Read Full Review](https://clutch.co/go-to-review/wow24-7/90375) - Multi-Lingual Tech Support for Development Firm (5.0/5, Apr 3, 2017): Wow24-7 is the customer support service for an app and web development company. The team handles backend support and answers client calls and chats to explain the development process and estimate costs. [Read Full Review](https://clutch.co/go-to-review/wow24-7/102081) - Customer Support Operations for Online Therapy Platform (5.0/5, Nov 20, 2020): Wow24-7 provides customer support to an online therapy platform. The team caters to both client and therapist requests. The company aims to establish a positive and professional experience for its users. [Read Full Review](https://clutch.co/go-to-review/wow24-7/119404) - BPO for Apparel & Fashion Brand (4.0/5, Jun 25, 2020): wow24-7 provides BPO services, managing the business' tickets every day of the week. Additionally, the team handles customer service over email. [Read Full Review](https://clutch.co/go-to-review/wow24-7/121261) - Helpdesk for Responsive Technology Provider (5.0/5, Dec 22, 2020): Wow24-7 provides ongoing call center services for an interactive response technology provider. The team handles the client's customer support service. [Read Full Review](https://clutch.co/go-to-review/wow24-7/143556) - Triage Support for SaaS Company (5.0/5, Nov 9, 2022): WOW24-7 augments a SaaS company's support team, providing triage support and first responses to support requests outside of the client's office hours. The agents have been trained in using Zendesk as the tool. [Read Full Review](https://clutch.co/go-to-review/wow24-7/166036) - Staff Augmentation for Software Development Firm (5.0/5, May 3, 2023): WOW24-7 has deployed a support champion to help a software development firm assist end customers. The service provider has shortlisted qualified candidates and conducted product training with the chosen talent. [Read Full Review](https://clutch.co/go-to-review/wow24-7/198991) - Customer Service Outsourcing for Photo-Editing Co (5.0/5, Sep 15, 2024): WOW24-7 has provided customer support services for a photo-editing company since 2020. The team has handled QA, training, and customer support 24 hours a day, seven days a week via email, chat, and calls. [Read Full Review](https://clutch.co/go-to-review/wow24-7/314531) - Customer Service Outsourcing for Risk Management Company (5.0/5, Sep 19, 2024): WOW24-7 provides customer support services for a risk management company. The team is responsible for providing level one customer support. [Read Full Review](https://clutch.co/go-to-review/wow24-7/315794) - Customer Service Outsourcing for Software Co (4.5/5, Sep 20, 2024): WOW24-7 provides customer service support for a software company. The team has supported the client's customers with any questions that may arise. [Read Full Review](https://clutch.co/go-to-review/wow24-7/315887) - Customer Service Outsourcing for SaaS Co (5.0/5, May 22, 2025): WOW24-7 expanded a SaaS company's live chat to 24/7. The team provided support on the client's referral platform and responded in their HubSpot ticket instance. [Read Full Review](https://clutch.co/go-to-review/wow24-7/376436) - Customer Service Outsourcing for Pharmaceutical Company (5.0/5, Nov 25, 2025): WOW24-7 provides customer service outsourcing for a pharmaceutical firm's two brands. The team manages general email inquiries and provides reporting and QA to help identify areas for improvement. [Read Full Review](https://clutch.co/go-to-review/wow24-7/421864) - Technical Support Services for Storage Solutions Company (5.0/5, Nov 27, 2025): WOW24-7 provides 24/7 technical support for a storage solutions company. The team coordinates with the client's regional service teams to ensure consistent communication and fast issue resolution. [Read Full Review](https://clutch.co/go-to-review/wow24-7/422295) ##### eCommerce Experience WOW24-7 has garnered positive feedback in the eCommerce industry for its exceptional 24/7 customer support services, crucial for payment orchestration firms. Clients commend their proactive communication, responsiveness, and commitment to continuous improvement, which enhances customer experience and service quality. The team's alignment with client goals and adaptability to evolving needs further solidify their reputation as a reliable partner, making them a strong option for businesses seeking effective eCommerce support solutions. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Payment Orchestration Company (5.0/5, Apr 30, 2026): WOW24-7 provided customer support for a payment orchestration company. The team offered 24/7 phone support to the client's customers. [Read Full Review](https://clutch.co/go-to-review/wow24-7/453825) ##### Information technology Experience WOW24-7 has received positive feedback from clients in the Information Technology sector for their reliable 24/7 support services, which have significantly improved response times and ticket management. Clients commend their strong operational consistency, proactive communication, and ability to adapt based on feedback. Their strengths include effective triage processes and internal quality assurance, although there is room for improvement in deep product knowledge. Overall, they are seen as a valuable partner for enhancing customer support operations. - 3 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for IT Company (5.0/5, Jun 19, 2025): WOW24-7 provides customer service support for an IT company. They've provided a customer service agent responsible for responding to the client's chat and email customer service requests. [Read Full Review](https://clutch.co/go-to-review/wow24-7/383435) - Customer Service Outsourcing for Communication Platform (4.5/5, Apr 9, 2026): WOW24-7 provides customer service outsourcing for a communication platform. The team monitors incoming tickets, provides a first response, categorizes and prioritizes tickets, and handles basic troubleshooting. [Read Full Review](https://clutch.co/go-to-review/wow24-7/449144) - Customer Support Services for Software Platform (5.0/5, May 6, 2026): WOW24-7 provides customer support services for a software platform. The team assists the client's end customers with training and troubleshooting support. [Read Full Review](https://clutch.co/go-to-review/wow24-7/455158) ##### Consumer products & services Experience WOW24-7 is highly regarded in the Consumer products & services industry for its responsive and reliable support. Clients note their expertise in handling customer inquiries and managing membership registrations effectively. The team's commitment to continuous improvement and proactive management fosters a strong partnership, positively impacting operations. Overall, the feedback reflects a strong sentiment towards WOW24-7's ability to meet client needs and drive success, making them a solid choice for businesses in this sector. - 1 review for consumer products & services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Member Society (4.0/5, Mar 30, 2026): WOW24-7 provided call center services for a member society. The team handled customer service support, including registering customers for meetings and conferences and placing orders on the client's website. [Read Full Review](https://clutch.co/go-to-review/wow24-7/446601) ##### Retail Experience WOW24-7 has received positive feedback from clients in the Retail industry, highlighting their expertise in customer support and their ability to provide 24/7 service. Clients noted the professionalism and emotional intelligence of WOW24-7 agents, allowing for empathetic and effective communication with customers. Their strengths include responsiveness, solid project management, and a strong dedication to understanding client needs. Overall, clients feel confident in WOW24-7 as a reliable partner, making it a potentially great fit for businesses seeking to enhance their customer service capabilities. - 4 reviews for retail industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Service Support for Star Maps Retailer (5.0/5, May 25, 2021): Wow24-7 provides ongoing customer support services for a star maps retailer. The team answers customer queries, comments, and complaints and responds to social media messages. They also check orders.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/35491) - Business Process Outsourcing for Retail Business (4.5/5, Sep 9, 2019): wow24- 7 agents provide customer service support, augmenting an internal team. [Read Full Review](https://clutch.co/go-to-review/wow24-7/40676) - Help Desk & Outbound Sales Call Center for Jewelry Makers (5.0/5, Apr 20, 2017): Wow24-7 provides online customer service solution through online chat and phone calls. They also provide outbound sales calls, and manage specific calls for groups of customers with particular needs. [Read Full Review](https://clutch.co/go-to-review/wow24-7/106777) - Customer Service Outsourcing for Online Grocery Store (5.0/5, Nov 6, 2024): WOW24-7 provides customer service outsourcing services for an online grocery store. The team is responsible for sourcing agents to handle the client's customer support needs. [Read Full Review](https://clutch.co/go-to-review/wow24-7/328903) #### 4.8 out of 5.0 rating for cost What Clients Have Said WOW24-7 is frequently noted for providing excellent value for money, with clients highlighting their cost-effective solutions. One customer mentioned, "good value for cost," while another emphasized that WOW24-7's services are "50% less the cost of maintaining a similar team in the UK." Overall, the sentiment is positive, with many clients appreciating the balance between quality service and affordability, contributing to an enhanced customer experience without exceeding budget constraints. [Read All Reviews](https://clutch.co/profile/wow24-7?verified=true#reviews) - $10,000 to $49,000 (11 reviews) - Less than $10,000 (7 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 14 countries - Australia (1 projects) - Brazil (1 projects) - Cyprus (1 projects) - Denmark (2 projects) - Germany (4 projects) - India (1 projects) - Ireland (2 projects) - Israel (1 projects) - Italy (2 projects) - Spain (2 projects) - Ukraine (2 projects) - United States (9 projects) - Scotland (2 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/wow24-7?verified=true#reviews) --- ### [Blue Valley Marketing](https://clutch.co/profile/blue-valley-marketing) #### 4.9 out of 5 star rating (16 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Home, KS #### Services Provided - Allocation of Expertise by Percentage - 35% Call Center Services - 40% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Blue Valley Marketing is a Customer Support Outsourcing firm specializing in outbound lead generation through email campaigns and market research. The company received positive feedback, with clients noting a 20% increase in sales income and a 60% rise in qualified leads. Reviewers commend their flexibility and project management, with no areas for improvement cited. [Visit Website](https://www.bluevalleymarketing.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Accommodating Clients have consistently praised Blue Valley Marketing for their accommodating nature, highlighting their flexibility in adapting strategies to meet specific business needs. One client noted their 'adaptability to our changing demands' as admirable, while another emphasized their 'flexibility to modify their strategy.' Overall, the sentiment reflects a strong appreciation for the company's responsiveness and willingness to tailor their services, contributing to successful project outcomes. - Email Marketing for IT Services Company (5.0/5, Feb 28, 2024): They had excellent project management. They met deadlines with apparent ease, and their adaptability to our changing demands is admirable. Their flexibility to modify their strategy to fit our particular business needs was what most impressed us. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/271912) #### 1 review mentions Customer Service Outsourcing Email Marketing for IT Services Company 5.0/5 — To generate more sales leads, an IT services company has hired Blue Valley Marketing to create effective email campaigns. Their tasks also include market research and prospect database creation. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/271912) #### Experience in 6 industries Blue Valley Marketing has demonstrated expertise across various industries, including Media, IT, Hospitality, and Wellness & Fitness. Feedback highlights their strengths in lead generation, telemarketing, and inbound call center services, resulting in improved client satisfaction and measurable sales increases. Overall sentiment is highly positive, with clients praising their project management, adaptability, and communication skills, making them a suitable partner for organizations seeking growth in these sectors. [Read All Reviews](https://clutch.co/profile/blue-valley-marketing?verified=true#reviews) ##### Information technology Experience Blue Valley Marketing demonstrates strong expertise in the Information Technology sector, evidenced by a 20% increase in sales and a 60% rise in qualified leads for their client, IT Elite Inc. Clients praise their flexibility in adapting strategies to meet specific needs and highlight excellent project management that ensures timely delivery. With high ratings, competitive pricing, and a proven track record, Blue Valley Marketing is well-positioned to support businesses in achieving their IT goals. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Email Marketing for IT Services Company (5.0/5, Feb 28, 2024): To generate more sales leads, an IT services company has hired Blue Valley Marketing to create effective email campaigns. Their tasks also include market research and prospect database creation. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/271912) ##### IT Services Experience Blue Valley Marketing has received positive feedback for its expertise in IT services, particularly in outbound lead generation. Clients noted a substantial increase in qualified leads and sales revenue, highlighting the company's effective market research and tailored approach. Their strong project management and responsiveness to client needs were also commended, indicating a commitment to delivering results. Overall sentiment suggests that Blue Valley Marketing is a reliable partner for businesses seeking customized IT solutions. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - Outbound Lead Generation for IT Services Company (5.0/5, Oct 18, 2023): Blue Valley Marketing provides outbound lead generation services to an IT services company. Their work has included market research, email marketing, and the creation of a database with qualified leads. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/242126) ##### Hospitality & leisure Experience Blue Valley Marketing has demonstrated strong expertise in the Hospitality & Leisure industry, particularly in establishing effective call center services for clients like Excalibur Hotel & Casino. Their timely delivery and responsive project management have been praised, contributing to improved guest experiences. Clients value their budget-friendly pricing and alignment with company values. Overall, the sentiment reflects satisfaction with their skilled team and dedication, making Blue Valley Marketing a reliable partner for hospitality projects. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Sevices for Hotel (5.0/5, Oct 2, 2023): Blue Valley Marketing provided call center services for a hotel. The team was tasked with check-in and check-out assistance, accommodating guests, and providing them with hotel service information. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/237464) ##### Wellness & Fitness Experience Blue Valley Marketing has received positive feedback within the Wellness & Fitness industry, highlighting their expertise in streamlining communication and enhancing client satisfaction. Clients commend their professionalism, flexibility, and commitment to delivering results, evident in improved customer service metrics. Their data-driven approach and effective project management have significantly reduced wait times and increased productivity. Overall, Blue Valley Marketing demonstrates a strong fit for businesses seeking to elevate their operational efficiency and customer experience in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Consumer Services Company (5.0/5, Sep 7, 2023): Blue Valley Marketing provided call center services for a consumer services company. The team provided 24/7 support and inbound call center solutions. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/231201) ##### Restaurants Experience Blue Valley Marketing has received highly positive feedback from clients in the Restaurants industry, particularly for their outstanding customer service and responsiveness. Clients have praised their ability to improve customer satisfaction, reduce wait times, and optimize staffing through effective data analytics. Their dedicated team has demonstrated a strong commitment to excellence, contributing to increased reservation bookings and revenue growth. Overall, their expertise makes them a valuable partner for restaurants seeking to enhance service quality and operational efficiency. - 1 review for restaurants industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Services for Restaurant Business (5.0/5, Sep 6, 2023): A restaurant company hired Blue Valley Marketing to help them improve their customer service and reduce the wait times for orders. The team's work involved providing round-the-clock phone support services.  [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/230900) ##### Nonprofit Experience Blue Valley Marketing demonstrates strong expertise in the Nonprofit sector, providing effective telemarketing solutions that successfully renew and acquire magazine subscribers. Clients highlight their responsiveness, timely project delivery, and the ability to generate valuable leads for advertising partners. The positive sentiment surrounding their passion and willingness to offer tailored solutions underscores their potential as a strategic partner for Nonprofit organizations seeking to enhance their outreach and engagement. - 1 review for nonprofit industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Nonprofit (5.0/5, Apr 3, 2023): In efforts to gain more leads and magazine subscribers, a nonprofit has hired Blue Valley Marketing for their telemarketing services. The team is mainly in charge of calling existing and potential customers. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/192048) ##### Manufacturing Experience Blue Valley Marketing has demonstrated strong expertise in the Manufacturing industry, particularly in lead generation for custom product manufacturers. Clients appreciate their timely communication and ability to scale services effectively. Positive feedback highlights their value for cost and successful outcomes in increasing company awareness and generating leads. Overall, Blue Valley Marketing is positioned as a reliable partner for Manufacturing businesses seeking to enhance their market presence. - 1 review for manufacturing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation Services for Custom Products Manufacturer (5.0/5, Mar 21, 2023): Blue Valley Marketing provides lead generation services for a custom aquariums and cages company. The team makes outbound calls to prospective end customers and gives an introduction and a sales presentation. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/188831) ##### Publishing Experience Blue Valley Marketing demonstrates strong expertise in the Publishing industry, particularly in audience development for B2B magazines. Clients commend their comprehensive services, including telemarketing, data management, and reporting. One client highlighted their superior cost-efficiency and effective communication, leading to improved project outcomes. The positive sentiment reflects their ability to enhance workflow and deliver results, making them a valuable partner for businesses in the Publishing sector seeking reliable marketing solutions. - 1 review for publishing industry - $10,000 – $49,000 avg. project cost - Telemarketing for B2B Magazine (4.5/5, Jan 19, 2023): Blue Valley Marketing has been hired by a business media company to write scripts, do merge/purges, prep data files, and provide comprehensive reporting. They use BV for data appends and list rental. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/176966) ##### Software Experience Blue Valley Marketing is highly regarded in the Software industry for its strong expertise in enhancing user support and customer interactions. Clients appreciate their punctuality and effective communication, which have led to measurable improvements in project outcomes. Their ability to tackle software challenges with precision and a deep understanding of technology positions them as a valuable partner. While some minor improvements in response times were noted, overall sentiment reflects satisfaction and a successful collaboration. - 1 review for software industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Software Development Company (5.0/5, Aug 23, 2023): A software development company hired Blue Valley Marketing for call center services. They took care of streamlined query resolution to enhance the client's customer experience for their users. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/227652) ##### Media Experience Blue Valley Marketing has received positive feedback from clients in the Media industry, emphasizing their expertise in telemarketing, subscriber acquisition, and data management. Clients commend their excellent project management, responsiveness, and effective communication. The measurable outcomes consistently meet or exceed expectations, demonstrating a significant impact on lead generation and circulation goals. Their ability to adapt to client needs and deliver timely results positions them as a strong partner for businesses seeking reliable marketing solutions in the Media sector. - 4 reviews for media industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Audience Requalification for Agricultural Magazine (5.0/5, Jan 19, 2023): Blue Valley Marketing provides ongoing outreach for an agriculture magazine. They provide a detailed review of the narrative to be used and a projection of expected outcomes once underway. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/176831) - Subscriber & Prospect Outreach for B2B Media Company (5.0/5, Mar 17, 2023): Blue Valley Marketing was hired by a B2B media company to conduct outreach and help get subscribers for their print magazines. They called prospects and customers and recorded their updated contact information. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/188042) - Call Center Services for Business Consulting Company (4.5/5, Apr 11, 2023): Blue Valley Marketing provided call center services for a business consulting company. The goal was to source new magazine requesters to meet the client's circulation requirements. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/194052) - Telemarketing Services for B2B Media Company (5.0/5, May 23, 2025): Blue Valley Marketing provides telemarketing services for a media company. The team works on projects to renew subscriptions and generate new leads. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/376783) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Blue Valley Marketing for their cost-effectiveness and value for money. Feedback highlights that their pricing aligns well with budgets while delivering satisfactory results, such as a 20% increase in sales income and efficient project management. Notably, clients from various sectors commend the company's ability to exceed expectations without compromising quality, indicating a strong overall sentiment regarding the value provided relative to costs. [Read All Reviews](https://clutch.co/profile/blue-valley-marketing?verified=true#reviews) - Less than $10,000 (5 reviews) - $10,000 to $49,000 (4 reviews) - $50,000 to $199,999 (1 reviews) --- ### [OnBrand24](https://clutch.co/profile/onbrand24) #### 4.6 out of 5 star rating (4 reviews) - $5,000+ minimum project size - 250 - 999 employees - Beverly, MA #### Services Provided - Allocation of Expertise by Percentage - 15% Call Center Services - 55% Customer Service Outsourcing - 30% Sales Outsourcing #### Company description OnBrand24 is a call center service provider specializing in telemarketing, lead generation, appointment setting, and customer service support. The company receives positive feedback for its professionalism, customer service, and ability to save clients time and money. Approximately 75% of the reviews highlight their effective customer service, while some suggest areas for improvement include expanding service offerings and enhancing diversity. [Visit Website](http://www.onbrand24.com) #### Professional Clients consistently highlight OnBrand24's professionalism, noting their quick response times and effective customer service. One client emphasized that the support team is always ready to assist, showcasing their commitment to client needs. Additionally, the company is recognized as a leader in the industry, further reinforcing a positive sentiment regarding their professional approach. Overall, feedback reflects a strong appreciation for OnBrand24's dedication to maintaining high standards of service. - Order Processing for Consumer Products Company (4.5/5, Nov 2, 2017): OnBrand24 provides a great level of professionalism. When our company was stuck, OnBrand24 support team was always ready to assist. [Read Full Review](https://clutch.co/go-to-review/onbrand24/146738) #### Experience in 3 industries OnBrand24 has demonstrated expertise across various industries, including Real Estate, Manufacturing, and other sectors. Clients commend their customer service, professionalism, and flexibility, with notable impacts on efficiency and cost savings. In Real Estate, they excelled in debt collection services, achieving an 80% success rate. Manufacturing clients valued their rapid call services. Overall, feedback is positive, highlighting strengths in customer support and call quality, making them a suitable partner for businesses seeking outbound and inbound support solutions. [Read All Reviews](https://clutch.co/profile/onbrand24?verified=true#reviews) ##### Real estate Experience OnBrand24 has received positive feedback from clients in the real estate industry, highlighting their expertise in telemarketing, lead generation, and appointment setting. Clients noted the provider's exceptional customer service, flexibility, and ability to save substantial time and money, with one client reporting a monthly savings of $1,000. Overall, OnBrand24 is viewed as a strong partner for real estate firms seeking effective outbound services, demonstrating a high success rate and a commitment to meeting client needs. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Debt Collection Services for Real Estate Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/onbrand24/25408) ##### Other industries Experience Clients in the Other industries sector commend OnBrand24 for its professionalism and effective customer service, highlighting a significant reduction in operational burdens. The firm's ability to manage inbound calls and emails allows clients to focus on core activities, saving them both time and money. Overall sentiment reflects satisfaction with the support provided, showcasing OnBrand24's strengths in enhancing efficiency within their clients' businesses. Potential clients seeking outsourced inbound services may find OnBrand24 to be a suitable partner. - 2 reviews for other industries industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Support and Augmentation for Small Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/onbrand24/146268) - Order Processing for Consumer Products Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/onbrand24/146738) ##### Manufacturing Experience OnBrand24 has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in outbound call services. Clients praised their quick service and high call quality, which have effectively contributed to generating new business and addressing customer issues. While there is room for improvement in appointment-setting success rates, the overall sentiment reflects their value in saving time and costs for clients, making them a potentially strong fit for manufacturing businesses seeking efficient sales support. - 1 review for manufacturing industry - $10,000 – $49,000 avg. project cost - Appointment Setting for Manufacturing Company (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/onbrand24/137308) ##### Other Industry Experience OnBrand24 is highly regarded in the Other Industry sector for its efficient inbound services, enabling businesses to redirect focus on core activities. Clients appreciate their professionalism and the significant time and cost savings they provide—up to 30 hours and $3,000 monthly. Feedback highlights their hardworking staff and excellent communication, underscoring their ability to handle calls and emails effectively. Overall, OnBrand24 is a strong fit for companies seeking reliable outsourcing solutions in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Support and Augmentation for Small Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/onbrand24/146268) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients generally perceive OnBrand24 as providing competitive pricing and good value for money. One client noted significant savings, estimating $1,000 per month due to the service's efficiency, while another highlighted savings of approximately $3,000 monthly by avoiding the need to hire additional staff. The flexible billing structures and commitment to customer service were frequently praised, reinforcing the overall positive sentiment regarding cost-effectiveness. [Read All Reviews](https://clutch.co/profile/onbrand24?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 4 cities - Elk Grove Village, Illinois (1 projects) - East Chicago, Indiana (1 projects) - Los Angeles, California (1 projects) - Barnwell, South Carolina (1 projects) [View Reviews](https://clutch.co/profile/onbrand24?verified=true#reviews) --- ### [CrewBloom](https://clutch.co/profile/crewbloom) #### 4.7 out of 5 star rating (38 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - New York, NY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 25% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Recruiting - 10% Recruitment Process Outsourcing - 25% Sales Outsourcing - 10% Staffing #### Company description CrewBloom is a customer service outsourcing company specializing in providing remote customer care and support services. The reviews highlight a 100% positive feedback rate, praising their ability to deliver efficient, timely customer service and support, with high ratings for responsiveness and value for cost. Additionally, 80% of clients appreciated their quick onboarding and adaptability to specific business needs. [Visit Website](https://www.crewbloom.com) #### Accommodating Client feedback highlights CrewBloom's accommodating nature, emphasizing their willingness to adapt to specific business needs and preferences. One client noted the team’s 'quick turnaround on numerous asks' and their 'commitment to help achieve team goals.' Another praised the management's 'friendliness and accommodating' approach, which fostered a low-pressure work relationship. Overall, clients express satisfaction with CrewBloom's responsiveness and support, reinforcing the sentiment of a collaborative and flexible partnership. - LinkedIn Research for B2B Outbound Prospecting Company (5.0/5, Dec 8, 2020): Through and through the team is friendly and accommodating. Low-pressure work relationship. [Read Full Review](https://clutch.co/go-to-review/crewbloom/133679) - Back-Office Outsourcing for Global Platform (5.0/5, Jun 15, 2024): The company culture and willingness to adapt to the needs of your business. The team provides quick turnaround on numerous asks and are committed to help achieve our team goals. [Read Full Review](https://clutch.co/go-to-review/crewbloom/294908) #### Very responsive CrewBloom is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 2 countries - Canada (1 projects) - United States (26 projects) [View Reviews](https://clutch.co/profile/crewbloom?verified=true#reviews) #### 3 fixed price Customer Service Outsourcing packages Customer Service Remote Staffing Services Unlock the potential of your customer service with our flexible staffing solutions. Our tiered pricing packages are designed to fit your business needs, whether you're a starting business owner looking to hire one team member, a scaling up business preparing for a busy season, or enriching your current team to accommodate consistent growth. --- ### [Ruby](https://clutch.co/profile/ruby) #### 4.6 out of 5 star rating (7 reviews) - 250 - 999 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description Ruby is a virtual receptionist service specializing in managing call operations for legal firms and similar businesses. Reviews highlight the company's professionalism and high-quality customer service, with 100% positive feedback regarding their ability to handle calls effectively and professionally. Clients appreciate the cost-effectiveness and seamless integration into their workflows, noting the exceptional call quality and supportive customer service. [Visit Website](https://www.ruby.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### High-quality work Client feedback highlights Ruby's provision of high-quality work, particularly in call quality and customer support. One client noted, 'They provide very good call quality and very good customer support,' emphasizing the effectiveness of their services. Additionally, the cost-effectiveness of their offerings is recognized, with savings of $1,000 to $2,000 per month reported. Overall, the sentiment reflects satisfaction with Ruby's services, contributing to a positive experience for the client. - Answering & Customer Services for Advertising Firm (4.5/5, Aug 12, 2017): They offer good call quality and customer service. [Read Full Review](https://clutch.co/go-to-review/ruby/136764) #### Experience in 6 industries Ruby Receptionists has received positive feedback across various industries including Legal, Advertising & Marketing, Arts, Entertainment & Music, Manufacturing, Financial Services, and Energy & Natural Resources. In the Legal sector, clients appreciate the professionalism and efficiency of their virtual receptionist services. In Advertising & Marketing, the provider is noted for excellent call quality and customer support. Overall sentiment is highly favorable, especially for businesses seeking reliable communication solutions. [Read All Reviews](https://clutch.co/profile/ruby?verified=true#reviews) ##### Legal Experience Ruby Receptionists has garnered positive feedback from legal professionals, highlighting their expertise in providing live answering services that enhance professionalism. Clients appreciate the seamless communication and personal touch offered, with receptionists exhibiting courtesy and thoroughness. The service has proven vital for solo practitioners, enabling them to manage calls effectively and maintain a strong client connection. Overall, Ruby Receptionists is well-regarded for their reliability and professionalism in the legal industry, making them a strong fit for firms seeking quality reception services. - 2 reviews for legal industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Receptionist Support for Law Firm (5.0/5, Nov 19, 2018): Ruby Receptionists provides 24/7 call reception support services.  [Read Full Review](https://clutch.co/go-to-review/ruby/26175) - Virtual Receptionist Service for Law Firm (5.0/5, Aug 11, 2020): Ruby Receptionists provide ongoing phone answering services to a solo legal practitioner. They answer all incoming calls and forward the messages to the attorney.  [Read Full Review](https://clutch.co/go-to-review/ruby/36663) ##### Arts, entertainment & music Experience Ruby demonstrates significant expertise in the Arts, entertainment, and music industry, with clients highlighting their innovative solutions and responsive communication. Their ability to understand complex project requirements and deliver impactful results has led to high satisfaction among partners. Overall, Ruby's strengths in creative problem-solving and adaptability make them a strong candidate for potential clients seeking reliable support in this sector. - 1 review for arts, entertainment & music industry - Less than $10,000 avg. project cost - Call Ruby Has Innovative Technology (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/ruby/118776) ##### Manufacturing Experience Ruby has demonstrated strong expertise in the Manufacturing industry, receiving positive feedback for their innovative solutions and dedicated support. Clients have noted the company's ability to streamline operations and enhance productivity through tailored software development. Overall sentiment reflects satisfaction with Ruby's impact on their manufacturing processes, suggesting they are well-equipped to meet the needs of potential clients within this sector. - 1 review for manufacturing industry - Less than $10,000 avg. project cost - Call Ruby Has Performed Wonderfully (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/ruby/118773) ##### Financial services Experience Ruby has received positive feedback for its expertise in the Financial services industry, particularly in delivering tailored solutions that enhance operational efficiency. Clients commend their effective communication and ability to understand complex financial requirements, leading to impactful results. The overall sentiment highlights Ruby's strength in providing innovative solutions that drive business growth, making them a suitable partner for organizations seeking reliable expertise in financial services. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Excellent Service Saves Time and Worth the Money (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/ruby/118764) ##### Energy & natural resources Experience Ruby demonstrates significant expertise in the Energy and Natural Resources sector, receiving positive feedback for their innovative solutions and technical proficiency. Clients highlight their ability to address complex challenges effectively, leading to improved operational efficiencies and project outcomes. Overall, Ruby's commitment to delivering tailored services has made a positive impact in the industry, making them a promising partner for businesses seeking specialized support in Energy and Natural Resources. - 1 review for energy & natural resources industry - $10,000 – $49,000 avg. project cost - 24/7 Bilingual Services and Mobile Options for Energy Company (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/ruby/118760) ##### Advertising & marketing Experience Ruby has received positive feedback in the Advertising & Marketing sector, showcasing their strengths in call quality and customer support. Clients highlight the significant cost savings and effective communication provided by Ruby's services, noting that they facilitate improved operational efficiency. Overall, clients express satisfaction with their experience, indicating that Ruby's expertise in inbound services is a valuable asset for businesses seeking to enhance their marketing and customer engagement strategies. - 1 review for advertising & marketing industry - $1,000,000 – $9,999,999 avg. project cost - Answering & Customer Services for Advertising Firm (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/ruby/136764) #### 2.1 out of 5.0 rating for cost What Clients Have Said Clients express high satisfaction with Ruby Receptionists' pricing and overall value. One attorney noted spending under $300 monthly while benefiting from a professional live answering service, emphasizing its tremendous value. Another client highlighted that their service saves $1,000 to $2,000 per month, describing the pricing structure as 'good.' Overall, feedback indicates that clients find Ruby's services to be both cost-effective and essential for their operations. [Read All Reviews](https://clutch.co/profile/ruby?verified=true#reviews) - Less than $10,000 (4 reviews) - $10,000 to $49,000 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 7 cities - Baton Rouge, Louisiana (1 projects) - Rockville, Maryland (1 projects) - Raleigh, North Carolina (1 projects) - Long Beach, California (1 projects) - Lynn, Massachusetts (1 projects) - Elma, Washington (1 projects) - Tobyhanna, Pennsylvania (1 projects) [View Reviews](https://clutch.co/profile/ruby?verified=true#reviews) --- ### [Peak Support](https://clutch.co/profile/peak-support) #### 4.9 out of 5 star rating (10 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cambridge, MA #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 70% Customer Service Outsourcing #### Company description Peak Support is a Customer Service BPO specializing in managing customer support operations for diverse industries. The company consistently earns high praise, maintaining a CSAT score above 4.8 from 100% of reviewers while demonstrating strong project management and seamless integration with client teams, offering reliable and proactive customer support services across email, chat, and phone channels. [Visit Website](https://www.peaksupport.io/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 2 reviews mention Customer Service Outsourcing Customer Service Outsourcing for Subscription Box Company 5.0/5 — Peak Support provides customer support services for a subscription box company. They handle the client's customer support across email, chat, and phone, including member inquiries, and issue resolution. - 2 of 2 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/peak-support/446886) #### Experience in 5 industries Peak Support has demonstrated significant expertise across various industries, particularly eCommerce, retail, and home services. In eCommerce, they excel at managing customer support operations, ensuring high CSAT scores and efficient ticket handling. Their work in home services showcases their ability to streamline operations and improve engagement. Overall, feedback indicates a strong sentiment of reliability and flexibility, making them a suitable choice for businesses seeking quality customer support in fast-paced environments. [Read All Reviews](https://clutch.co/profile/peak-support?verified=true#reviews) ##### Consumer Products Experience Peak Support demonstrates strong expertise in the Consumer Products industry, particularly in backend data management, product design, and market research. Clients appreciate their flexibility and high-quality service, often viewing the team as an integral part of their operations rather than an outsourced function. The proactive approach of the team manager and the seamless communication are highlighted as key strengths, indicating that Peak Support is well-equipped to meet the demands of fast-paced product launches. - 1 review for consumer products industry - Unknown avg. project cost - Data Management & Dev for Event Subscription Service (4.5/5, May 21, 2020): Peak Support provides backend data management, product design, content updates, and market research services for an events and conference subscription service. [Read Full Review](https://clutch.co/go-to-review/peak-support/93896) ##### Business services Experience Peak Support has received positive feedback for its exceptional ability to build and sustain customer service teams tailored to client needs in the Business Services industry. Clients appreciate their strong project management, effective communication, and data analysis capabilities, which facilitate informed decision-making. The company's expertise in integrating staff into client cultures and systems significantly enhances operational efficiency. Overall, they are viewed as a valuable partner for businesses seeking to improve customer service functions. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service for Community Experience Company (5.0/5, May 11, 2020): Peak Support provided outsourced customer service work. Their team supplied a support staff to handle training and education for new staff. Data analysis was also included.  [Read Full Review](https://clutch.co/go-to-review/peak-support/84054) ##### Healthcare Experience Peak Support has proven to be an invaluable partner in the Healthcare sector, effectively managing customer support for 24 Hour Home Care. Their expertise in providing timely and efficient call handling has resulted in an impressive 88% one-touch resolution rate and a strong collaboration with the client. The company demonstrates a deep understanding of the industry's needs, ensuring rapid adaptability and a focus on high-quality service, making them a strong contender for Healthcare-related projects. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Home Care Services Company (5.0/5, Dec 16, 2025): Peak Support provides call center services for a home care services company. The team handles 70% of the client's call volume, reaching the goals of one-touch solutions and SLA for call answering time. [Read Full Review](https://clutch.co/go-to-review/peak-support/425979) ##### Home Services Experience Peak Support has demonstrated strong capabilities in the Home Services industry, specifically in enhancing operational efficiency for caregiving organizations. Their collaboration with 24 Hour Home Care resulted in significant time savings and improved key performance indicators. Clients praise Peak Support for their exceptional customer service, adaptability, and effective communication. Overall, their expertise in contact center management and surge team operations positions them as a valuable partner for businesses seeking to streamline processes and achieve growth. - 1 review for home services industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Outreach Services for Home Caregiver Agency (5.0/5, Dec 17, 2025): Peak Support provides contact center and surge team services for an in-home caregiving services company. The team handles timekeeping calls and pre-registration outreach, among other tasks. [Read Full Review](https://clutch.co/go-to-review/peak-support/426195) ##### eCommerce Experience Peak Support has received strong feedback in the eCommerce industry, particularly for their ability to scale customer support operations while maintaining high service quality. Clients commend their proactive communication, reliability in meeting SLAs, and seamless integration as an extension of internal teams. Both Trashie and Wildgrain reported consistent CSAT scores above 4.8, highlighting Peak Support's effectiveness in managing fluctuating ticket volumes and enhancing overall customer experience. This makes them a compelling choice for eCommerce businesses seeking dependable support solutions. - 2 reviews for ecommerce industry - 2 reviews are 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Textile Recycling Company (5.0/5, Jun 24, 2025): Peak Support provided customer support services for a textile recycling company. The team managed email-based support tickets through the client's help desk, responded to inquiries, resolved issues, and more. [Read Full Review](https://clutch.co/go-to-review/peak-support/384868) - Customer Service Outsourcing for Subscription Box Company (5.0/5, Mar 31, 2026): Peak Support provides customer support services for a subscription box company. They handle the client's customer support across email, chat, and phone, including member inquiries, and issue resolution. [Read Full Review](https://clutch.co/go-to-review/peak-support/446886) ##### Other industries Experience Peak Support has received positive feedback from clients in the Other industries sector, highlighting their expertise in customer support and operational flexibility. Clients appreciate the team's ability to quickly integrate and adapt to changing needs, resulting in high customer satisfaction and effective communication. Notable strengths include a solution-oriented approach, strong work ethic, and minimal management requirements. Overall, Peak Support is recognized as a reliable partner for businesses seeking to enhance their customer service capabilities and operational efficiency. - 4 reviews for other industries industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Augmentation for Menswear Company (4.5/5, Jul 30, 2020): Peak Support provides additional resources to enhance customer service capabilities for a menswear company. They address customer inquiries via email and social media accounts including Instagram and Facebook. [Read Full Review](https://clutch.co/go-to-review/peak-support/27154) - Customer Service Support for Men's Clothing Company (4.5/5, Apr 17, 2020): Peak Support provided an outsourced call center team to provide customer support for an apparel company. Their team was tasked with speaking to customers via chat, email, and phone [Read Full Review](https://clutch.co/go-to-review/peak-support/63527) - Data Management & Dev for Event Subscription Service (4.5/5, May 21, 2020): Peak Support provides backend data management, product design, content updates, and market research services for an events and conference subscription service. [Read Full Review](https://clutch.co/go-to-review/peak-support/93896) - Call Center Services for Home Care Services Company (5.0/5, Dec 16, 2025): Peak Support provides call center services for a home care services company. The team handles 70% of the client's call volume, reaching the goals of one-touch solutions and SLA for call answering time. [Read Full Review](https://clutch.co/go-to-review/peak-support/425979) ##### Retail Experience Peak Support has received positive feedback from clients in the Retail industry, highlighting their expertise in customer service and relationship management. Clients noted exceptional responsiveness, maintaining high service levels, and an empathetic approach to customer inquiries. Their ability to adapt solutions and integrate seamlessly with in-house teams has led to significant improvements in customer satisfaction metrics. Overall, Peak Support is recommended as a reliable partner for Retail businesses seeking to enhance their customer experience and operational efficiency. - 2 reviews for retail industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Fashion Wholesaler & Manufacturer (5.0/5, Jul 30, 2020): Peak Support provides customer support through Facebook and Zendesk for a wholesale and manufacturing company. They also are working on a customer feedback loop, collecting data from several funnels. [Read Full Review](https://clutch.co/go-to-review/peak-support/27081) - Customer Service Partner for Science-Based Clothing Brand (5.0/5, Jul 22, 2020): Peak Support provides customer service and customer relationship management services for a science-based clothing brand. [Read Full Review](https://clutch.co/go-to-review/peak-support/142386) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Peak Support's competitive pricing and strong value for money. Feedback indicates that their services align well with budgetary constraints while delivering high-quality outcomes. For instance, one client noted, "good value for cost," while another emphasized achieving a 70% resolution rate, significantly enhancing operational efficiency. Overall, the sentiment reflects satisfaction with the balance of cost versus service quality, making them a preferred choice for various businesses. [Read All Reviews](https://clutch.co/profile/peak-support?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 6 cities - Chicago, Illinois (1 projects) - New York City, New York (2 projects) - El Segundo, California (2 projects) - Los Angeles, California (1 projects) - Boston, Massachusetts (3 projects) - Telluride, Colorado (1 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 12 languages: - English - Spanish - French - German - Japanese - Korean - Mandarin - Italian - Portuguese - Dutch - Russian - Turkish [View Reviews](https://clutch.co/profile/peak-support?verified=true#reviews) --- ### [Evateck](https://clutch.co/profile/evateck) #### 5 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Fort Lauderdale, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 15% Call Center Services - 50% Customer Service Outsourcing - 10% IT Managed Services - 5% Business Consulting - 10% IT Staff Augmentation #### Company description Evateck is a Customer Support Outsourcing company specializing in comprehensive customer service solutions, including Call Center Solutions and Remote Customer Care. The company's reviews are overwhelmingly positive, with clients praising its professional project management, rapid response times, and alignment with company values. Approximately 100% of reviewers commend Evateck for its efficiency and quality in managing customer interactions, highlighting its exceptional company culture and expertise. [Visit Website](https://www.evateck.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Easy to work with Clients consistently express that Evateck is easy to work with, highlighting their impressive responsiveness and management. One client noted that Evateck's team felt available 24/7, swiftly addressing urgent issues through messaging. Additionally, the ease of implementation and the quality of customer support were specifically commended, indicating a strong alignment with client needs and expectations. - Outsourced Customer Support Services for Dentistry Chain (5.0/5, Apr 23, 2024): It felt like the guys were on call 24/7. Urgent issues were quickly resolved in messengers. Their ease of implementation, management, and quality of customer support are impressive. [Read Full Review](https://clutch.co/go-to-review/evateck/284360) #### 4 reviews mention Chat Support Services Chat Support Services Experience Evateck has received overwhelmingly positive feedback for their Chat Support Services, with clients reporting a satisfaction rate of over 90%. Common strengths include their quick response times, with reductions from hours to minutes, and a high level of professionalism. Clients noted the value of Evateck's tailored support strategies and their seamless integration into existing teams. Areas for improvement mentioned include the need for more industry-specific experience and language support. Overall, the sentiment across reviews indicates that Evateck is a reliable partner in enhancing customer support. - 4 of 4 Chat Support Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/evateck#review-284360) #### 4 reviews mention Customer Service Outsourcing Customer Service Outsourcing for Social Media Management Co 5.0/5 — Evateck provided customer support for a social media management company. They responded to incoming client requests via live chat, email, and social media accounts. - 4 of 4 Customer Service Outsourcing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/evateck/284864) #### Experience in 4 industries Evateck has demonstrated expertise across multiple industries including Dental, Manufacturing, Advertising & Marketing, and other sectors. Feedback highlights their strengths in customer support, responsiveness, and effective communication strategies, leading to improved customer satisfaction and retention. While they excel in diverse fields, potential clients in the Dental and Manufacturing sectors may find the most aligned services, given the specific needs expressed. Overall, client sentiment is highly positive, reflecting Evateck’s adaptability and value-driven approach. [Read All Reviews](https://clutch.co/profile/evateck?verified=true#reviews) ##### Advertising & marketing Experience Evateck has demonstrated significant expertise in the Advertising and Marketing industry by effectively managing client communications and social media procedures. Feedback highlights their quick response times and professionalism, which notably reduced resolution times for client requests. Clients appreciate their strong company culture and alignment of values. Overall, Evateck is praised for delivering good value and accommodating client needs, making them a promising fit for businesses seeking reliable support in marketing projects. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Social Media Management Co (5.0/5, Apr 25, 2024): Evateck provided customer support for a social media management company. They responded to incoming client requests via live chat, email, and social media accounts. [Read Full Review](https://clutch.co/go-to-review/evateck/284864) ##### Dental Experience Evateck has demonstrated significant expertise in the Dental industry, particularly through effective customer support solutions for clients like Astra Dent Poland. Their ability to handle incoming requests and optimize staffing has led to impressive results, including minimal negative customer interactions over a year. Clients appreciate Evateck's responsive communication and quality service, although some suggest a need for greater experience in the medical sector. Overall, their strengths in customer support make them a strong candidate for dental businesses seeking similar services. - 1 review for dental industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Customer Support Services for Dentistry Chain (5.0/5, Apr 23, 2024): Evateck provides outsourced customer support services for a dentistry chain. The team processes incoming requests on live chat, phone, email, and social media, including Facebook, Instagram, and LinkedIn. [Read Full Review](https://clutch.co/go-to-review/evateck/284360) ##### IT Services Experience Evateck demonstrates significant expertise in customer support and lead management within the IT Services industry, as evidenced by their ability to nearly double qualified leads and dramatically reduce response times. Clients commend their professional and personalized approach, likening the team to an integral part of their own operations. Overall sentiment reflects high satisfaction with Evateck's performance, suggesting they are a strong candidate for businesses seeking reliable IT services and support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Web Development Agency (5.0/5, Apr 22, 2024): Evateck provides call center services for a web development agency. They handle all incoming calls and messages via phone, live chat, and email and provide customer support services for existing customers. [Read Full Review](https://clutch.co/go-to-review/evateck/284038) ##### Manufacturing Experience Evateck has demonstrated strong expertise in supporting manufacturing clients, particularly in defense-related product sectors. Feedback highlights their effective customer support strategies that resulted in decreased response times and improved customer retention rates. Clients appreciate Evateck's customized approach, professionalism, and ability to adapt to specific business needs, leading to significant operational improvements and cost savings. Their commitment to project management and timely delivery further solidifies their reputation as a reliable partner in the manufacturing industry. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Ammunition Manufacturing Company (5.0/5, Apr 6, 2024): Evateck provides customer support services for an ammunition manufacturing company. They manage all incoming customer queries, ensure timely responses, and resolve issues. [Read Full Review](https://clutch.co/go-to-review/evateck/280671) --- ### [Telecom, Inc.](https://clutch.co/profile/telecom) #### 5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Oakland, CA #### Services Provided - Allocation of Expertise by Percentage - 24% Call Center Services - 60% Customer Service Outsourcing - 16% Sales Outsourcing #### Company description Telecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement. [Visit Website](http://www.telecominc.com) #### Timely Telecom, Inc. received positive feedback regarding their timeliness and communication efficiency. The client highlighted that communication was clear and consistent through various channels, including weekly calls and emails, facilitating an effective collaboration. The promptness in addressing escalated customer issues was particularly noted, which contributed to a seamless operational experience. Overall, the sentiment reflects satisfaction with Telecom's ability to manage customer service operations in a timely manner, allowing the client to focus on improving their e-commerce business. #### Experience in 2 industries Telecom, Inc. has demonstrated robust expertise in the Energy & Natural Resources and Manufacturing industries. Clients highlighted their adeptness in sales and customer service operations, with notable improvements in customer experience and conversion rates. They received commendations for their positive attitude, high-quality agents, and effective communication strategies. Overall, the sentiment is highly positive, marking Telecom as a reliable partner for companies in these sectors seeking to enhance sales and customer support functions. [Read All Reviews](https://clutch.co/profile/telecom?verified=true#reviews) ##### Energy & natural resources Experience Telecom, Inc. demonstrates strong expertise in the Energy & natural resources sector, particularly in community solar sales. Clients commend their proactive communication and dedication to incorporating feedback, fostering a positive client relationship. One client highlighted their effective sales strategies and impressive client service, noting that Telecom met expectations despite lower lead quality. Overall, their commitment to client satisfaction and adaptability positions them as a reliable partner for projects in the Energy & natural resources industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Solar Sales Company (5.0/5, Feb 24, 2023): Telecom, Inc. provided call center services for a solar sales company. The team contacted prospective investors to help them learn and invest in solar energy. [Read Full Review](https://clutch.co/go-to-review/telecom/182723) ##### Manufacturing Experience Telecom, Inc. has garnered positive feedback from clients in the Manufacturing industry, specifically for their expertise in scaling customer service operations. Clients have praised their competitive rates, exceptional agent quality, and seamless integration into existing systems. The ability to manage customer inquiries effectively, even converting leads into sales, highlights their impactful contribution. Overall, their strong communication and project management practices suggest they are a reliable partner for businesses seeking to enhance their customer service capabilities. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Furniture Company (5.0/5, Feb 16, 2023): A furniture company hired Telecom, Inc. to manage and scale their customer service operation. The team was tasked with servicing customers across US time zones. They handled calls, chats, and service issues. [Read Full Review](https://clutch.co/go-to-review/telecom/181418) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients praise Telecom, Inc. for their competitive pricing and value for money, particularly highlighting their willingness to accommodate payment structures. One client noted that Telecom's rates were competitive for a US-based call center with high-quality agents. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received substantial value, evidenced by improved sales and customer service experiences without compromising quality. [Read All Reviews](https://clutch.co/profile/telecom?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) --- ### [Intelemark](https://clutch.co/profile/intelemark) #### 4.8 out of 5 star rating (12 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Scottsdale, AZ #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 50% Call Center Services - 10% Customer Service Outsourcing - 10% Market Research #### Company description Intelemark is a telemarketing firm specializing in lead generation and appointment setting services. The company consistently receives positive feedback for its skilled and responsive team, effective communication, and ability to act as an extension of their clients' businesses. Approximately 80% of reviewers highlighted Intelemark's professionalism and the quality of leads generated. While some reviews mentioned the potential for improved data organization, overall satisfaction with their services is high, with several clients noting significant business growth as a result of their engagement with Intelemark. [Visit Website](https://intelemark.com/clutch/) #### Patient Clients have expressed high satisfaction with Intelemark's patient approach during projects. One client highlighted their 'excellent communication' and noted that Intelemark was 'very patient' in addressing setbacks. This attentiveness contributed to a successful engagement, with the client appreciating the thoroughness in generating quality leads. Overall, the sentiment reflects a strong endorsement of Intelemark's ability to maintain professionalism and patience throughout the project, fostering a collaborative partnership. - Lead Gen & Appointment Setting for Medical Device Company (5.0/5, May 5, 2020): Communication was really excellent. Even with setbacks, they were very patient and helped get us up to speed. They also provided weekly reports and compiled information for us so we can track our progress. [Read Full Review](https://clutch.co/go-to-review/intelemark/78715) #### Experience in 5 industries Intelemark has demonstrated expertise across various industries including Energy & Natural Resources, Software, Manufacturing, Healthcare, and Financial Services. Clients report positive experiences, highlighting their ability to generate qualified leads and set appointments effectively. The sentiment is particularly strong in healthcare and manufacturing, where their communication and adaptability have been praised. Overall, Intelemark is well-suited for organizations seeking robust appointment-setting services and lead generation across diverse sectors. [Read All Reviews](https://clutch.co/profile/intelemark?verified=true#reviews) ##### Medical Experience Intelemark has demonstrated strong expertise in the Medical industry, particularly in generating qualified sales leads for healthcare solutions. A client from Riverain Technologies praised their ability to quickly learn complex value propositions and positively impact the sales funnel. Their responsiveness and timely project management were highlighted as significant strengths. Overall, clients express high satisfaction with Intelemark's services, making them a compelling choice for organizations seeking effective sales support in the Medical sector. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation for Radiology Solutions Company (5.0/5, Sep 13, 2023): A radiology solutions company hired Intelemark for lead generation. Their services included cold calls to healthcare facilities to educate them on the client's services to gain potential customers. [Read Full Review](https://clutch.co/go-to-review/intelemark/232396) ##### Energy & natural resources Experience Intelemark has received positive feedback from clients in the Energy & natural resources sector, emphasizing their expertise in appointment setting and lead generation. Clients appreciate their professional approach, flexibility in accommodating unique business needs, and effective communication strategies. The company's ability to integrate clients' core messaging into their outreach efforts has led to a significant increase in appointments and customer conversions, demonstrating a strong impact on business growth within the industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Cold Calling Services for National Electrical Supplier (5.0/5, Mar 10, 2022): Intelemark provides cold calling services for a national electrical supplier. After creating scripts with the stakeholders, the team contacts prospective clients and sets appointments between them and the firm. [Read Full Review](https://clutch.co/go-to-review/intelemark/1747) ##### Other Industry Experience Clients in the Other Industry commend Intelemark for their exceptional appointment-setting services and ability to identify key contacts within organizations. Their customer-centric approach fosters strong collaboration and adaptability to specific client needs. Positive feedback highlights a track record of success, with clients experiencing tangible business growth and a personal connection with the team. Overall, Intelemark is well-regarded as a reliable partner, making them an excellent fit for businesses seeking impactful solutions in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Market Research for Educational Tour Company (5.0/5, Apr 29, 2020): Intelemark performed market research for an educational tour company. The team compiled a list of over 500 schools that may be interested in the company's services and set appointments. [Read Full Review](https://clutch.co/go-to-review/intelemark/73459) ##### Consulting Experience Intelemark demonstrates strong expertise in consulting, particularly within appointment setting campaigns. Clients highlight their effective communication and collaborative approach, which leads to successful outcomes, such as scheduling numerous appointments and securing new customers. Their team's dedication and responsiveness are notably praised, indicating a solid partnership throughout the project. Overall, Intelemark is well-regarded in the consulting industry, making them a suitable choice for businesses seeking impactful consulting solutions. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting for Cloud Consulting Company (5.0/5, Nov 4, 2021): Intelemark handled an outbound call and email appointment setting campaign for a Cloud consulting company. They were tasked with setting up meetings with the client's existing customers. [Read Full Review](https://clutch.co/go-to-review/intelemark/4049) ##### Manufacturing Experience Intelemark has demonstrated significant expertise in lead generation for the Manufacturing industry, as highlighted by a VP of sales from Nedap Light Controls. Their approach of directly calling prospects, rather than relying solely on email outreach, results in more meaningful conversations and better-qualified leads. Clients appreciate their data-driven reporting and transparency, noting the effectiveness of their tailored scripts. Overall, Intelemark is well-regarded for delivering high-quality leads and facilitating valuable connections within specialized manufacturing sectors. - 1 review for manufacturing industry - Unknown avg. project cost - Lead Generation Services for Industrial Lighting Company (4.5/5, Oct 9, 2020): Intelemark supports lead generation for an industrial lighting company by calling prospects, connecting with the right people, and vetting them before the salesperson calls them. [Read Full Review](https://clutch.co/go-to-review/intelemark/83472) ##### IT Services Experience Intelemark has received positive feedback within the IT Services industry for its strong communication and transparency, which are critical in lead generation processes. Clients highlight the company's ability to deliver high-quality leads and effectively manage projects, demonstrating their expertise in handling prospect acquisition. While one client noted a mixed ROI, the overall sentiment emphasizes Intelemark's strengths in project management and consistent performance, making them a potentially valuable partner for businesses seeking to enhance their lead generation efforts. - 1 review for it services industry - Unknown avg. project cost - Lead Generation & Appointment Setting for Job Posting Firm (3.5/5, May 7, 2020): Intelemark provided early sales funnel phone outreach services to new and prospective customers of an online job posting group. They worked from a client provided script to deliver incoming leads. [Read Full Review](https://clutch.co/go-to-review/intelemark/81311) ##### Financial services Experience Intelemark has demonstrated strong expertise in the Financial services sector, particularly in lead generation. Clients have praised their ability to meet or exceed lead targets and their effective communication throughout projects. The firm's understanding of client objectives and commitment to project management have been highlighted as key strengths. Feedback indicates that their work has led to substantial cost savings and enhanced visibility for clients, making them a valuable partner for businesses looking to enhance their outreach efforts. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center & Lead Generation Support for Benefits Firm (5.0/5, May 1, 2020): Intelemark provided call center support for a healthcare company’s lead generation efforts. They provided reps to perform outreach and gear their efforts toward demographics.  [Read Full Review](https://clutch.co/go-to-review/intelemark/75818) ##### Healthcare Experience Intelemark has demonstrated significant expertise in the Healthcare industry, effectively connecting hospital management firms with decision-makers. Clients praise their team's ability to generate leads and schedule appointments, resulting in millions in business. Their experienced callers excel at cold outreach, making them an invaluable partner for healthcare organizations seeking to streamline operations and enhance efficiency. Overall, the sentiment is highly positive, highlighting Intelemark's impact and reliability in the healthcare sector. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Appointment Setting Services for Hospital Consultancy Firm (5.0/5, Jun 25, 2020): Intelemark provides ongoing cold outreach and scheduling services for a hospital management and consulting firm. They also collect background information and notes to pass onto the company for lead conversion. [Read Full Review](https://clutch.co/go-to-review/intelemark/121512) ##### Chemicals & Biotechnology Experience Intelemark has received positive feedback from clients in the Chemicals & Biotechnology industry, highlighting their expertise in lead generation for new product launches. Clients commend their collaborative approach, effective communication, and ability to deliver qualified leads and appointments. The team is noted for their flexibility in accommodating specific client needs and integrating with internal tools. Overall, Intelemark is recognized as a reliable partner that effectively meets the challenges faced by companies in this sector. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation & Outbound Calling for Product Launch (5.0/5, May 1, 2020): Intelemark provides business development and appointment setting services for a chemical supply chain company. [Read Full Review](https://clutch.co/go-to-review/intelemark/75838) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients consistently regard Intelemark as a cost-effective solution that delivers significant value for money. One client noted, "Intelemark seemed to be cost-effective for us," while another mentioned, "They cost more than we’ve paid for before, but they consistently deliver solid leads." Overall sentiment reflects satisfaction with their pricing structure, flexibility, and the tangible results achieved, demonstrating that the investment often leads to profitable outcomes. [Read All Reviews](https://clutch.co/profile/intelemark?verified=true#reviews) - $10,000 to $49,000 (5 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 11 cities - Naples, Florida (1 projects) - Hyattsville, Maryland (1 projects) - Kansas City, Missouri (1 projects) - Plano, Texas (1 projects) - Hartford, Connecticut (1 projects) - Miamisburg, Ohio (1 projects) - Milwaukee, Wisconsin (2 projects) - Draper, Utah (1 projects) - Philadelphia, Pennsylvania (1 projects) - Richmond, Virginia (1 projects) - Oak Brook, Illinois (1 projects) [View Reviews](https://clutch.co/profile/intelemark?verified=true#reviews) --- ### [Squeeze](https://clutch.co/profile/squeeze) #### 5 out of 5 star rating (1 reviews) - $25,000+ minimum project size - 250 - 999 employees - Orem, UT #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 19% Customer Service Outsourcing - 36% Sales Outsourcing #### Company description Squeeze is a content and lead management company specializing in creating and remarketing valuable content for the home inspection and real estate service industries. The feedback is overwhelmingly positive, with long-term client satisfaction and an expected three-to-four-fold return on investment. Clients appreciate their consultative approach and effective project management. [Visit Website](https://gosqueeze.com) #### Communicative Clients consistently commend Squeeze Media for their strong communication skills and consultative approach. One client noted their satisfaction with project management, highlighting the abundance of reporting and data available for tracking progress. Additionally, they appreciate Squeeze Media's willingness to listen and collaborate, contrasting it with other providers who may impose their strategies. Overall, the sentiment reflects a high level of satisfaction with the team's communicative engagement throughout their collaboration. #### Experience in 1 industry Squeeze Media has demonstrated expertise primarily within the financial services industry, specifically in commercial insurance. Their strengths lie in content creation and remarketing strategies, successfully revitalizing inactive leads through consultative engagement. The overall sentiment from clients highlights satisfaction with project management, communication, and return on investment. Squeeze Media's collaborative approach is particularly praised, making them a suitable partner for organizations seeking tailored marketing solutions in the financial services sector and possibly adjacent industries. [Read All Reviews](https://clutch.co/profile/squeeze?verified=true#reviews) ##### Financial services Experience Squeeze Media demonstrates strong expertise in the Financial services industry, particularly through their consultative approach to lead generation and remarketing. A client from Citadel Insurance Services highlighted their effectiveness in managing content creation and outreach strategies, resulting in a three- to four-fold return on investment over eight years. The company is praised for excellent project management, communication, and a collaborative strategy development process. Overall sentiment reflects satisfaction with their services and a commitment to long-term collaboration. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation for Commercial Insurance Program Co. (5.0/5, Jul 28, 2020): Squeeze Media is the ongoing lead generation partner of a commercial insurance program provider. The team retargets dispositioned leads in the home inspection industry through email, calls, and LinkedIn. [Read Full Review](https://clutch.co/go-to-review/squeeze/146880) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Squeeze Media's services as a good value for money, with one client noting a three- to four-to-one return on their $200,000 investment over eight years. They appreciate the consultative approach and effective project management, which fosters collaboration and minimizes complaints. Overall, the sentiment is positive, highlighting long-term partnerships and satisfaction with the outcomes achieved through their services. [Read All Reviews](https://clutch.co/profile/squeeze?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [LiveAdmins](https://clutch.co/profile/liveadmins) #### 5 out of 5 star rating (1 reviews) - 250 - 999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 15% AI Consulting - 25% AI Development - 25% Call Center Services - 20% Customer Service Outsourcing - 15% Generative AI #### Company description LiveAdmins is a customer engagement company specializing in providing live chat services for businesses. Based on the reviews, they are praised for their human-centered approach, avoiding AI-based solutions, and delivering timely, responsive service. As all feedback provided is positive, with no areas of improvement noted, 100% of reviewers commend their personal touch and reliability. [Visit Website](https://www.liveadmins.com/) #### Timely Clients have consistently praised LiveAdmins for their timely delivery and responsiveness. One client noted, 'They deliver on time' and highlighted the ease of communication with real representatives, stating, 'It is impressive to work with real people who answer the phone.' Overall, the sentiment regarding timeliness is highly positive, with no reported areas for improvement in this aspect. #### 1 review mentions Chat Support Services Chat Support Services Experience LiveAdmins has received positive feedback for their Chat Support Services, with 100% of reviewers highlighting strengths in responsiveness and human interaction, avoiding AI-based solutions. Clients appreciate the timely delivery and effective customer qualification processes. Notably, one client praised the ease of communication and accessibility of LiveAdmins. No negative aspects were mentioned, indicating a highly satisfactory engagement overall. - 1 of 1 Chat Support Services reviews is 5 stars - 1 new review for Chat Support Services in past 6 months - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/liveadmins#review-399793) #### Experience in 1 industry LiveAdmins has demonstrated expertise in the solar energy sector, providing personalized chat services that enhance customer experience by avoiding AI interactions. Clients appreciate their responsiveness and reliable project management, leading to positive sentiment. The ongoing collaboration with Sun Valley Solar Solutions highlights their effectiveness in qualifying leads and supporting customer service. This provider is particularly well-suited for industries requiring human-centric communication solutions. [Read All Reviews](https://clutch.co/profile/liveadmins?verified=true#reviews) ##### Other industries Experience LiveAdmins has demonstrated expertise in delivering personalized chat services tailored to the nuances of the Other industries sector, such as renewable energy. Clients appreciate the company's commitment to utilizing human agents over AI, resulting in higher customer satisfaction. Their responsiveness and effective communication have been highlighted as significant strengths, ensuring timely project management. Overall, LiveAdmins is well-regarded for its impactful service, making it a strong candidate for businesses seeking personalized customer interaction solutions. - 1 review for other industries industry - 1 review is 5 stars - Unknown avg. project cost - Chat Support Services for Solar Solutions Company (5.0/5, Aug 20, 2025): LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. [Read Full Review](https://clutch.co/go-to-review/liveadmins/399793) #### 3 fixed price Customer Service Outsourcing packages Packages & Pricing Choose The Perfect Plan For Your Business --- ### [wrrk](https://clutch.co/profile/wrrk) #### 4.8 out of 5 star rating (4 reviews) - $1,000+ minimum project size - 50 - 249 employees - San Francisco, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 50% Customer Service Outsourcing - 10% Document Digitization & Management #### Company description wrrk is a Customer Support Outsourcing company that specializes in providing comprehensive outsourced customer support services, including technical and product-related inquiries. The company is recognized for its professionalism, adaptability, and ability to meet service level agreements. Positive feedback accounts for approximately 90% of references, highlighting their effective scaling and customer communication. Some reviews suggest improvements in response times and evolving documentation. [Visit Website](https://wrrk.com/?utm_source=clutch&utm_medium=referral&utm_campaign=visit-website-cta) #### Timely #### 2 reviews mention Customer Service Outsourcing Call Center & Customer Service Outsourcing for Energy Co 5.0/5 — wrrk provided call center and customer service outsourcing for an EV charging solutions company. The team offered telephone support to resolve technical issues and support incident resolution. - 1 of 2 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/wrrk/343276) #### Experience in 2 industries wrrk has demonstrated expertise across multiple industries, notably in Energy & Natural Resources and Beauty & Cosmetics. In the energy sector, clients appreciated their ability to provide effective technical support and maintain compliance with service agreements, reflecting strong project management skills. In the beauty industry, feedback highlighted wrrk's professionalism and responsiveness in customer service, aiding in order management. Overall, wrrk is well-suited for companies seeking reliable support in technical and customer service operations in these sectors. [Read All Reviews](https://clutch.co/profile/wrrk?verified=true#reviews) ##### Energy & natural resources Experience wrrk has demonstrated strong expertise in the Energy & natural resources sector, particularly in EV charging solutions. Clients appreciate their responsiveness and ability to meet service level agreements, enhancing customer support and incident resolution. Feedback highlights wrrk's adaptability in addressing the dynamic needs of smaller companies while ensuring effective communication and scalability. Overall, wrrk is seen as a valuable partner for businesses in the Energy sector seeking reliable, innovative support. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Customer Service Outsourcing for Energy Co (5.0/5, Jan 15, 2025): wrrk provided call center and customer service outsourcing for an EV charging solutions company. The team offered telephone support to resolve technical issues and support incident resolution. [Read Full Review](https://clutch.co/go-to-review/wrrk/343276) ##### Beauty & Cosmetics Experience wrrk has demonstrated strong expertise in the Beauty & Cosmetics industry, particularly in managing customer service and order fulfillment. Clients appreciate their professionalism and responsive communication, which enhances operational efficiency. Notably, they have improved their turnaround times in addressing inquiries, contributing to a positive client experience. Their ability to handle busy work effectively makes them a suitable partner for businesses seeking to streamline their customer engagement and support functions. - 1 review for beauty & cosmetics industry - Unknown avg. project cost - Customer Service for Jewelry & Hair Accessory Company (4.5/5, Oct 16, 2023): wrrk answers social media customer service inquiries for a jewelry and hair accessory company. The team creates live orders, provides email support, exchanges products, and updates shipping information. [Read Full Review](https://clutch.co/go-to-review/wrrk/241489) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have consistently recognized wrrk for its competitive pricing and overall value for money. One CEO noted that their pricing fit their budget and provided good value for the cost, while another client appreciated the professionalism and responsiveness, which helped lighten their workload. Overall, the sentiment reflects satisfaction with the cost-effectiveness of wrrk's services, although there are minor suggestions for improving responsiveness in certain situations. [Read All Reviews](https://clutch.co/profile/wrrk?verified=true#reviews) --- ### [Answering Service Care](https://clutch.co/profile/answering-service-care) #### 4.8 out of 5 star rating (20 reviews) - 50 - 249 employees - Margate, FL #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 60% Call Center Services - 20% Customer Service Outsourcing - 5% Business Consulting - 10% Sales Outsourcing #### Company description Answering Service Care is a Customer Service BPO specializing in call center outsourcing and remote customer care solutions. The company is praised for its professional and thorough services, with 100% of reviewers highlighting its 24/7 availability and bilingual support. Clients appreciate the ease and efficiency of their customer support services, though some minor internal training issues were noted. [Visit Website](https://www.answeringservicecare.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Team players Clients have expressed a highly positive sentiment regarding Answering Service Care's team player attitude. One client noted that Luis, the COO, effectively acts as an extension of their business, showcasing exceptional communication skills and responsiveness. The collaborative partnership has been highlighted as a significant advantage, with clients appreciating the team's ability to understand concerns and navigate challenges together. Overall, the feedback emphasizes a strong, supportive relationship that enhances customer service operations. - Call Center Services for Roofing Contractor (5.0/5, Oct 20, 2021): Luis, in particular, has done a sensational job of being an extension of our business. His communication skills are top-tier and he’s very responsive despite the fact that he’s probably handling hundreds of emails a day. It might come across as braggadocious, but we have worked together through tough times and I’m on a very good path with Answering Service Care. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/41926) - Call Center Services for Roofing Contractor (5.0/5, Oct 20, 2021): Successful execution and great communication are a hallmark of Answering Service Care’s work. They understand our concerns and are able to work with us through difficult times. It's a very collaborative partnership and it's a big win for us. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/41926) #### Reviewed 1 time in the past 6 months Recent reviews for Answering Service Care indicate strong client satisfaction, highlighting their effective 24/7 customer service and seamless call management. A client from Wild Bill's Soda Co. praised their professionalism and thoroughness, noting that callers can connect easily and that their pricing fits well within budget. Overall, clients expressed a positive sentiment, with no significant areas for improvement identified in the past six months. - 0 of 1 reviews is 5 stars - 1 new review for Customer Service Outsourcing services - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/answering-service-care?sort_by=date_desc&verified=true#reviews) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Answering Service Care's competitive pricing as a key factor in their selection, with multiple reviews stating that the service fits their budget well. For instance, one client mentioned, 'Pricing fit our budget,' while another noted, 'Their pricing is slightly lower than competitors.' Overall sentiment reflects a strong perception of value for money, as clients reported significant benefits from the service, indicating that it has effectively paid for itself through improved customer engagement. [Read All Reviews](https://clutch.co/profile/answering-service-care?verified=true#reviews) - Less than $10,000 (4 reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (13 projects) [View Reviews](https://clutch.co/profile/answering-service-care?verified=true#reviews) --- ### [Helplama](https://clutch.co/profile/helplama) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Walnut, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 75% Customer Service Outsourcing #### Company description Helplama specializes in Customer Support Outsourcing, providing a team of trained agents handling customer inquiries across various channels such as emails, live chat, phone, and social media. Reviews highlight their exceptional organizational skills, rapid response times, and consistent quality, leading to significant improvements in customer satisfaction metrics for clients. Their ability to retain skilled agents ensures continuity and expertise in managing customer care operations. [Visit Website](https://helplama.com) #### 1 review mentions Chat Support Services Chat Support Services Experience Helplama receives overwhelmingly positive feedback for its Chat Support Services, with 100% of reviewers noting improvements in response time and customer satisfaction (CSAT rising from 25 to 68). Clients appreciate the organization and expertise of the Helplama team, particularly their ability to retain knowledgeable agents. Key strengths include quick issue resolution and responsive communication. Clients report no significant areas for improvement, indicating strong overall satisfaction. - 1 of 1 Chat Support Services reviews is 5 stars - $50,000 – $199,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/helplama#review-216682) #### Experience in 1 industry Helplama has demonstrated strong expertise in the eCommerce sector, particularly in customer support for digital consumer products. They received positive feedback for their quick response times and effective resolution of customer inquiries, leading to significant improvements in customer satisfaction scores. Their organized processes and dedicated account management were also noted as strengths. Overall, their impact in the eCommerce industry indicates a solid fit for businesses seeking enhanced customer support solutions. [Read All Reviews](https://clutch.co/profile/helplama?verified=true#reviews) ##### eCommerce Experience Helplama has demonstrated significant expertise in the eCommerce sector, particularly in enhancing customer support for businesses like Thrasio. Clients have highlighted their quick response rates, organized project management, and effective training of support agents, leading to improved customer satisfaction scores. Their proactive communication and dedicated account management contribute to a seamless partnership. Overall, Helplama's strengths in customer service and operational consistency make them a strong candidate for eCommerce companies seeking reliable support solutions. - 1 review for ecommerce industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support BPO for Digital Consumer Products Co (5.0/5, Jul 14, 2023): A digital consumer products company for customer service BPO. They source the client with customer support agents and train them to handle emails, live chat, phone, and social media inquiries. [Read Full Review](https://clutch.co/go-to-review/helplama/216682) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed high satisfaction with Helplama's value for money, noting efficient service and effective project management. One CEO highlighted the significant improvement in response times and customer satisfaction rates after engaging Helplama, emphasizing their organized approach and dedicated account management. The long-term retention of agents was particularly praised, indicating a strong investment in quality. Overall, clients feel that Helplama delivers excellent service relative to its pricing, with no reported areas for improvement. [Read All Reviews](https://clutch.co/profile/helplama?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### 2% of employees work in Walnut office Walnut, CA 340 S Lemon Ave Walnut 2 - 5 employees [See All Locations (2)](https://clutch.co/profile/helplama#location) --- ### [Westpark Communications](https://clutch.co/profile/westpark-communications) #### 4.8 out of 5 star rating (4 reviews) - 50 - 249 employees - Spring, TX #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 40% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Westpark Communications is a professional call answering and customer service center based in Houston, offering services such as warranty support, tech support, and data entry. With 75% of reviews highlighting effective communication and attentive service, the company is noted for its family-like treatment of clients and ability to enhance revenue. While they excel in communication and reliability, some reviewers mentioned the need for improved agent training due to turnover. [Visit Website](https://www.westparkcom.net) #### Receptive Westpark Communications has received positive feedback regarding their receptiveness to client needs. One client noted that during their initial meeting, the team actively listened and addressed specific pain points, which fostered a strong working relationship. The client also highlighted the effective communication and timely updates provided by their representative, Amy. Overall, the sentiment reflects satisfaction with Westpark's ability to adapt and respond to customer inquiries, although concerns were raised about training new agents to maintain consistent service quality. - Call Center Services for Air Purification Solution Company (5.0/5, Jul 7, 2020): When we had our first meeting, they really listened. They addressed the pain points I had and work well with our company. I really appreciate that. Their performance has been stable. It’s a straightforward process. I look through their emails between the customers, and they keep the customer happy. They’re even able to resolve hostile customers. [Read Full Review](https://clutch.co/go-to-review/westpark-communications/129809) #### Experience in 3 industries Westpark Communications has received positive feedback across various industries, including real estate, consumer products, and other sectors. Clients commend their professionalism, attention to detail, and effective communication, highlighting improvements in call handling and customer service. Their expertise in call answering and back-office support has significantly boosted revenue and operational efficiency. Overall, they are particularly well-suited for companies seeking reliable customer support and enhanced operational processes. [Read All Reviews](https://clutch.co/profile/westpark-communications?verified=true#reviews) ##### Consumer Products Experience Westpark Communications demonstrates strong expertise in the Consumer Products industry, notably improving customer service operations for clients. A client highlighted their effective handling of customer inquiries related to warranties and returns, leading to enhanced customer satisfaction. Their reliable project management and communication were praised, though there is room for improvement in onboarding new agents. Overall, their ability to address client-specific challenges suggests they are a suitable partner for businesses in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Air Purification Solution Company (5.0/5, Jul 7, 2020): Westpark Communications was hired to replace a call center that wasn't performing. The team is now the customer service center, communicating with customers, tracking shipments, and assisting with issues.  [Read Full Review](https://clutch.co/go-to-review/westpark-communications/129809) ##### Real estate Experience Westpark Communications has received positive feedback from clients in the real estate industry, highlighting their expertise in providing 24/7 call answering services. Clients appreciate the company's professional and friendly approach, as well as their attention to detail, which has significantly improved caller experience. The sentiment is overwhelmingly favorable, with clients noting a profound difference in service quality compared to previous providers, making Westpark a strong candidate for real estate businesses seeking reliable communication support. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Support for Real Estate Company (5.0/5, May 4, 2020): Westpark Communications provided call center services. They provided a team to answer calls.  [Read Full Review](https://clutch.co/go-to-review/westpark-communications/76972) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Westpark Communications for their excellent value for money, noting that their pricing is reasonable compared to competitors. One client mentioned, 'the pricing was reasonable compared to the other call center,' while another highlighted savings of approximately $500 monthly. Overall, feedback indicates that the services provided lead to increased efficiency and revenue, confirming the company's strong cost-effectiveness and commitment to client satisfaction. [Read All Reviews](https://clutch.co/profile/westpark-communications?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 4 cities - Tampa, Florida (1 projects) - Austin, Texas (1 projects) - Burlington, Vermont (1 projects) - San Diego, California (1 projects) [View Reviews](https://clutch.co/profile/westpark-communications?verified=true#reviews) --- ### [Sound Telecom](https://clutch.co/profile/sound-telecom) #### 4.2 out of 5 star rating (19 reviews) - 10 - 49 employees - Spokane, WA #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Sound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management. [Visit Website](http://www.sound-tele.com/) #### Professional Clients consistently highlight Sound Telecom's professionalism, noting their quick response times and effective customer service. One client emphasized that partnering with Sound Telecom allowed them to enhance their service quality significantly, stating, 'They are very quick to respond, we are very happy with their services and recommend them to any company.' Overall, the sentiment regarding professionalism is highly positive, with clients appreciating the ability to focus on their core business activities while relying on Sound Telecom's expertise. - Answering Services for Education Service (5.0/5, Aug 12, 2017): The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is highlighted as their strength. [Read Full Review](https://clutch.co/go-to-review/sound-telecom/136836) #### Experience in 11 industries Sound Telecom has garnered positive feedback within various industries, particularly in business services, real estate, and telecommunications. Clients commend their quick response times, professionalism, and capability to manage high call volumes, enabling businesses to focus on core operations. The overall sentiment across these sectors highlights their expertise in call handling and customer support, making them a suitable partner for organizations seeking reliable outsourcing solutions. [Read All Reviews](https://clutch.co/profile/sound-telecom?verified=true#reviews) ##### Other industries Experience Sound Telecom has received positive feedback from clients in the Other industries sector, highlighting their professionalism and efficient call handling services. Clients appreciate the provider's ability to enhance customer service while allowing businesses to focus on core activities. The impact of their services has been noted in improved client interactions and operational efficiency. Overall, Sound Telecom is viewed as a reliable partner for businesses seeking to enhance their customer engagement capabilities. - 5 reviews for other industries industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Better Customer Service for Businesses (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117241) - Reliable Answering Service with No Downtime (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117604) - Best Scheduling Tool for Healthcare (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117846) - Sound Telecom is a Decent Option (3.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/118247) - Answering Services for Education Service (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/136836) ##### Arts, entertainment & music Experience Sound Telecom has demonstrated expertise in the Arts, entertainment & music industry through their adept communication solutions, enhancing client engagement and audience reach. Clients appreciate their responsive service and tailored strategies, which have led to significant improvements in customer satisfaction and operational efficiency. Overall, client feedback indicates that Sound Telecom is a reliable partner for businesses seeking effective communication support in the dynamic landscape of the Arts, entertainment & music sector. - 1 review for arts, entertainment & music industry - Less than $10,000 avg. project cost - Sound Telecom Allows More Flexibility Managing Calls (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117907) ##### Media Experience Sound Telecom has received positive feedback from clients in the Media industry, highlighting their expertise in managing communication solutions effectively. Clients appreciate their responsiveness and ability to tailor services to specific needs, resulting in improved operational efficiency. The company's strengths lie in their innovative approaches and strong customer support, making them a valuable partner for businesses looking to enhance their media communication strategies. - 1 review for media industry - Less than $10,000 avg. project cost - Great Tool to Increase Efficiency (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117838) ##### Hospitality & leisure Experience Sound Telecom has demonstrated strong expertise in the Hospitality & leisure industry, with clients praising their effective communication solutions that enhance customer engagement. Notable strengths include their responsiveness and ability to tailor services to specific project needs. Overall sentiment is positive, indicating that Sound Telecom's services have a significant impact on operational efficiency and guest satisfaction, making them a valuable partner for businesses seeking to improve their hospitality offerings. - 1 review for hospitality & leisure industry - Less than $10,000 avg. project cost - Answering Service for Hospitality Company (3.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117448) ##### Telecommunications Experience Sound Telecom has received positive feedback for its expertise in the Telecommunications industry, with clients highlighting their effective solutions and responsive customer service. Many reviews emphasize their ability to tailor services to specific client needs, enhancing operational efficiency. Overall, the sentiment reflects a strong confidence in Sound Telecom's capabilities, making them a favorable choice for businesses seeking reliable telecommunications support. - 1 review for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sound Telecom Integrates Well With Our System (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117147) ##### Financial services Experience Sound Telecom has demonstrated expertise in delivering tailored solutions for the Financial services industry, garnering positive client feedback for their responsiveness and commitment to quality. Clients appreciate their understanding of industry-specific challenges and their ability to provide effective communication strategies. Overall sentiment reflects a strong capability to enhance operational efficiency and customer engagement, making them a promising partner for businesses seeking to improve their service offerings in the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Sound Telecom Provides Better Customer Service (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117109) ##### Manufacturing Experience Sound Telecom has garnered positive feedback within the Manufacturing industry, highlighting their expertise in providing tailored communication solutions. Clients appreciate their responsiveness and ability to enhance operational efficiency through innovative technology. The overall sentiment reflects a strong impact on manufacturing processes, indicating that Sound Telecom is a reliable partner for businesses seeking to optimize their communication strategies and improve productivity. - 2 reviews for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Decent Performance and Convenient Answering Service (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116821) - Sound Telecom Helpful Keeping Everyone Informed (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117016) ##### Business services Experience Sound Telecom demonstrates expertise in Business Process Outsourcing, particularly in providing reliable inbound call services. Clients appreciate their responsive communication and the ability to alleviate staffing burdens, especially during off-hours. While service quality is generally viewed positively, there are suggestions for enhancing customer service overall. The company’s impactful solutions lead to operational efficiency, making them a suitable choice for businesses in need of outsourced support. - 4 reviews for business services industry - Less than $10,000 avg. project cost - Inbound Support for Business Services Company (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/37104) - Reasonably Priced Answering Service (4.5/5, Jun 20, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116621) - Great for High Volume Calls and International Markets (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117308) - Answering Services for Business Service (2.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/146657) ##### IT Services Experience Sound Telecom has received positive feedback within the IT Services industry for their professionalism and ability to enhance customer service through efficient call handling. Clients appreciate the timely responses and the impact of their services on operational efficiency, noting that partnering with Sound Telecom allows them to focus on core business activities. Overall, the sentiment is favorable, with clients recommending their services, despite suggestions for cost improvements. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Answering Services for Education Service (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/136836) ##### Information technology Experience Sound Telecom has garnered positive feedback in the Information Technology industry, showcasing their expertise in providing reliable communication solutions. Clients commend their responsiveness, technical proficiency, and ability to deliver tailored services that enhance operational efficiency. The overall sentiment reflects satisfaction with their impact on project success, making Sound Telecom a suitable partner for businesses seeking to improve their IT communication strategies. - 2 reviews for information technology industry - Less than $10,000 avg. project cost - Customized Services and Representatives (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116762) - Straightforward and Uncomplicated Answering Service (3.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116815) ##### Healthcare Experience Sound Telecom has received positive feedback from clients in the Healthcare industry, highlighting their expertise in delivering reliable communication solutions tailored to healthcare needs. Clients appreciate their responsiveness and ability to integrate seamlessly into existing systems, resulting in improved patient engagement and operational efficiency. Overall sentiment indicates that Sound Telecom is a strong contender for businesses seeking effective communication support in the Healthcare sector. - 1 review for healthcare industry - Less than $10,000 avg. project cost - Best Scheduling Tool for Healthcare (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117846) ##### Real estate Experience Sound Telecom has received positive feedback from clients in the real estate industry, highlighting their expertise in providing tailored communication solutions. Clients commend their responsiveness and ability to enhance client engagement. The company’s strengths lie in delivering reliable and efficient services that streamline processes and improve customer interaction. Overall, the sentiment indicates that Sound Telecom is well-equipped to meet the unique needs of real estate businesses, making them a strong candidate for potential partnerships. - 1 review for real estate industry - Less than $10,000 avg. project cost - Sound Telecom is Great for After Hours (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/118213) ##### Consumer Products Experience Sound Telecom has received positive feedback within the Consumer Products industry, highlighting their expertise in providing tailored communication solutions. Clients appreciate their responsive support and ability to effectively manage customer interactions, which enhances overall consumer satisfaction. The company’s strengths lie in their innovative technology and personalized service, making them a strong candidate for businesses seeking to improve customer engagement and streamline operations in the Consumer Products sector. - 1 review for consumer products industry - Less than $10,000 avg. project cost - Sound Telecom is a Decent Option (3.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/118247) #### 0.6 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Sound Telecom as providing good value for money, with feedback highlighting their effective service delivery. One client noted a flat rate of $500 per week, emphasizing satisfaction with the quality despite limited performance metrics. Another mentioned a monthly contract with a set number of calls, expressing contentment with their investment. While some clients suggested potential improvements in cost-effectiveness, overall sentiment reflects a positive assessment of the company's pricing relative to the services rendered. [Read All Reviews](https://clutch.co/profile/sound-telecom?verified=true#reviews) - Less than $10,000 (12 reviews) - $10,000 to $49,000 (6 reviews) #### Completed projects in 19 cities - Cabot, Arkansas (1 projects) - Orlando, Florida (1 projects) - Vero Beach, Florida (1 projects) - Thomasville, Georgia (1 projects) - Chesterfield, Missouri (1 projects) - Irving, Texas (1 projects) - Plano, Texas (1 projects) - Waxahachie, Texas (1 projects) - Indianapolis, Indiana (1 projects) - Newark, New Jersey (1 projects) - Paterson, New Jersey (1 projects) - Brooklyn, New York (1 projects) - Lebanon, Ohio (1 projects) - Sacramento, California (1 projects) - Sparks, Nevada (1 projects) - Phoenix, Arizona (1 projects) - Manassas, Virginia (1 projects) - Virginia Beach, Virginia (1 projects) - Ozark, Alabama (1 projects) [View Reviews](https://clutch.co/profile/sound-telecom?verified=true#reviews) --- ### [Intelligent Office](https://clutch.co/profile/intelligent-office) #### 4.5 out of 5 star rating (26 reviews) - 250 - 999 employees - Denver, CO #### Services Provided - Allocation of Expertise by Percentage - 13% Back Office Outsourcing - 48% Call Center Services - 39% Customer Service Outsourcing #### Company description Intelligent Office is a business process outsourcing company specializing in services like telephone answering, virtual office, and office space solutions. Reviews highlight their quick response time and efficiency, with 100% of reviewers praising their speed and customer service. While some suggest pricing improvements, clients universally appreciate the convenience and effectiveness of their services. [Visit Website](https://www.intelligentoffice.com/) #### Timely The overall sentiment regarding timeliness in Intelligent Office's reviews is highly positive. Clients commend the company for their quick response times, noting their effectiveness in handling customer calls promptly. One client highlighted that Intelligent Office's speed has significantly influenced their operations, saving them both time and money. While there are suggestions for improvement in pricing, the emphasis on their timely service remains a key strength. - Answering Services for Large Education Firm (2.0/5, Nov 2, 2017): The service provider's speed is strong, indicating their ability to deliver services in a timely manner. This has had a great influence on our company, suggesting that their timely delivery is a significant strength. [Read Full Review](https://clutch.co/go-to-review/intelligent-office/146692) #### 0.4 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Intelligent Office as providing good value for money, with feedback indicating satisfaction with their pricing structures, which include monthly fluctuating fees and hourly deals. One client noted, 'if we didn't save a penny, it would still be worth the price,' highlighting perceived value despite cost. However, another review suggested that 'their pricing can improve,' indicating some room for enhancement in cost competitiveness. [Read All Reviews](https://clutch.co/profile/intelligent-office?verified=true#reviews) - Less than $10,000 (19 reviews) - $10,000 to $49,000 (6 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 24 cities - Jacksonville, Florida (1 projects) - Miami, Florida (2 projects) - Orlando, Florida (1 projects) - Wesley Chapel, Florida (1 projects) - Atlanta, Georgia (1 projects) - Marietta, Georgia (1 projects) - Shawnee, Kansas (1 projects) - Milford, Connecticut (1 projects) - Burbank, Illinois (1 projects) - Morristown, New Jersey (1 projects) - The Bronx, New York (1 projects) - Brooklyn, New York (1 projects) - Costa Mesa, California (1 projects) - Escondido, California (1 projects) - Los Angeles, California (2 projects) - South Lake Tahoe, California (1 projects) - Colorado Springs, Colorado (1 projects) - Englewood, Colorado (1 projects) - Allison Park, Pennsylvania (1 projects) - Chesapeake, Virginia (1 projects) - Manassas, Virginia (1 projects) - Hurricane, West Virginia (1 projects) - Phillipsburg, New Jersey (1 projects) - Bloomfield, Connecticut (1 projects) [View Reviews](https://clutch.co/profile/intelligent-office?verified=true#reviews) #### 37% of employees work in Denver office Denver, 21 - 30 employees 303.417.2100 Denver, CO 1515 Wynkoop St, 31 - 40 employees [See All Locations (5)](https://clutch.co/profile/intelligent-office#location) --- ### [OnQ Global](https://clutch.co/profile/onq-global) #### 5 out of 5 star rating (6 reviews) - 250 - 999 employees - Houston, TX #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 40% Customer Service Outsourcing #### Company description OnQ Global is a prominent provider of Customer Service BPO and Call Center Outsourcing solutions. Reviews indicate that approximately 95% of feedback is positive, highlighting their impressive work quality, efficient project management, and exceptional leadership. Clients appreciate their flexibility, with over 80% noting their ability to adapt processes and exceed expectations, particularly in customer support and revenue cycle management. [Visit Website](https://onq.global/) #### Open to feedback Clients have expressed a highly positive sentiment regarding OnQ Global's openness to feedback. For instance, one client noted, 'any time there's feedback, everybody's very receptive and willing to help.' Another emphasized their 'flexibility to help us refine the process' and highlighted the team's responsiveness to feedback, stating, 'the speed at which they take feedback and get operational results is impressive.' Overall, clients appreciate the collaborative approach and effective communication, enhancing their partnership experience. - Call Center & Back Office Services for Radiology Co (5.0/5, Aug 15, 2025): The team has been great. We've known them for a number of years, and the onboarding process has been really solid. I will say that any time there's feedback, everybody's very receptive and willing to help. There are a lot of processes in place for QA as well, and we have never had an instance where we have not been able to incorporate them into our team. [Read Full Review](https://clutch.co/go-to-review/onq-global/398616) #### 3 reviews mention Customer Service Outsourcing BPO & Back-Office Outsourcing for Medical Equipment Company 5.0/5 — OnQ Global provides BPO outsourcing services for a medical equipment company. The team offers data entry services, takes inbound phone calls, and follows up with insurance payers via phone. - 3 of 3 Customer Service Outsourcing reviews are 5 stars - 3 new reviews for Customer Service Outsourcing in past 6 months - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/onq-global/398017) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients generally perceive OnQ Global as providing excellent value for money. One client noted spending around $10,000 for business intelligence dashboards, stating the results exceeded expectations. Another highlighted that their engagement, costing over $1 million, maintained high quality and met budgetary constraints. Overall, feedback emphasizes OnQ Global's commitment to project management, timely delivery, and effective communication, reinforcing their reputation as a valuable partner in revenue cycle management. [Read All Reviews](https://clutch.co/profile/onq-global?verified=true#reviews) - Less than $10,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 4 cities - St. Louis, Missouri (1 projects) - Raleigh, North Carolina (1 projects) - Jeffersonville, Indiana (1 projects) - Reno, Nevada (1 projects) This provider is available in 1 time zone: - Universal Coordinated Time (UTC) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/onq-global?verified=true#reviews) --- ### [MiXBS](https://clutch.co/profile/mixbs) #### 5 out of 5 star rating (23 reviews) - < $25 average hourly rate - 1,000 - 9,999 employees - Plantation, FL #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 25% Customer Service Outsourcing - 30% Business Consulting - 20% Market Research #### Company description MiXBS is a Customer Service Outsourcing company specializing in Call Center Outsourcing and Remote Customer Care. Reviews indicate a high level of satisfaction, with approximately 100% of feedback highlighting their effective 24/7 customer support and seamless integration with client branding. Clients appreciate their cost-effective solutions and responsive support team, which enhances operational efficiency without compromising professionalism. [Visit Website](https://mixbs.com/) #### Easy to work with #### 1 review mentions Customer Service Outsourcing Call Center Services for Staffing Co 5.0/5 — MiXBS provided call center services for a staffing company. The team answered calls 24/7 and sent messages to the client, using a customized script to communicate with the client's customers. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/mixbs/367328) #### Experience in 1 industry MiXBS has demonstrated expertise primarily in the Automotive industry, providing effective 24/7 call handling solutions. Clients commend their professional and responsive team, which enhances client engagement and operational efficiency. Their ability to customize communication strategies ensures a consistent brand voice, contributing to improved client satisfaction. Overall, feedback reflects a positive sentiment, highlighting MiXBS's value in staffing and customer support roles, making them a strong candidate for businesses seeking similar services. [Read All Reviews](https://clutch.co/profile/mixbs?verified=true#reviews) ##### Automotive Experience MiXBS has demonstrated significant expertise in the Automotive industry by providing tailored communication solutions for engineering firms. Clients praise their responsiveness and the ability to maintain brand voice while handling after-hours calls, effectively reducing missed opportunities and enhancing client satisfaction. The emphasis on professional, human interaction rather than automated responses has been a key strength, showcasing MiXBS as a valuable partner for automotive businesses seeking scalable support without compromising quality. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Staffing Co (5.0/5, Apr 15, 2025): MiXBS provided call center services for a staffing company. The team answered calls 24/7 and sent messages to the client, using a customized script to communicate with the client's customers. [Read Full Review](https://clutch.co/go-to-review/mixbs/367328) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have noted MiXBS's pricing as fitting their budget and providing good value for the cost. One client specifically mentioned that MiXBS helped them reduce expenses by eliminating the need for a full team for after-hours calls. Overall, the sentiment reflects satisfaction with the cost-effectiveness and scalability of services, allowing businesses to focus on core operations without compromising on quality. [Read All Reviews](https://clutch.co/profile/mixbs?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [Outsource RCM](https://clutch.co/profile/outsource-rcm) #### 4.6 out of 5 star rating (23 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Princeton, NJ #### Services Provided - Allocation of Expertise by Percentage - 60% Back Office Outsourcing - 10% Customer Service Outsourcing - 15% Document Digitization & Management - 10% Finance & Accounting Outsourcing (FAO) - 5% Financial Consulting #### Company description Outsource RCM is a Customer Support Outsourcing company specializing in accounts receivable management and insurance claim processing. Reviews highlight a 100% positive feedback rate, emphasizing their proactive approach, expertise in revenue cycle management, and excellent project management. Clients commend their reliability and integration as an extension of internal teams, though they suggest enhancing real-time dashboard customization. [Visit Website](https://www.outsourcercm.com/) #### Unique expertise The reviews highlight Outsource RCM's unique expertise in revenue cycle management and healthcare coding, with clients noting significant improvements in accuracy and operational efficiency. One client praised their deep knowledge and structured workflows, which led to a 25-30% reduction in claim denials and improved cash flow. Another emphasized their impressive attention to compliance standards and proactive communication. Overall, the sentiment reflects strong satisfaction with their specialized skills and impactful results. - Medical Coding Support for Digital Business Mgmt Company (4.5/5, Mar 14, 2026): The expertise in healthcare coding and attention to compliance standards were impressive. Outsource RCM's deep understanding of the industry ensures that they meet specific project requirements effectively. [Read Full Review](https://clutch.co/go-to-review/outsource-rcm/442834) - Revenue Cycle Management for Construction Company (4.5/5, Mar 30, 2026): The most impressive aspect of Outsource RCM is their deep expertise in revenue cycle management. Their ability to deliver accurate, compliant, and efficient billing solutions is noteworthy. This focus on data accuracy and process optimization significantly impacts their performance. [Read Full Review](https://clutch.co/go-to-review/outsource-rcm/446674) #### Reviewed 19 times in the past 6 months Over the past six months, Outsource RCM has received positive feedback for its effective revenue cycle management and medical billing services. Clients highlighted improvements in billing accuracy, reduced claim denials, and faster reimbursement times. For instance, one client noted a 25%-30% reduction in claim denials and a 20%-25% increase in reimbursement speed. The team demonstrated strong project management, maintaining consistent communication and delivering on time, which clients found impressive. Overall, clients expressed high satisfaction with Outsource RCM's attention to detail and proactive approach. - 8 of 19 reviews are 5 stars - 1 new review for Customer Service Outsourcing services - $200,000 – $999,999 avg. project cost [Read 19 Recent Reviews](https://clutch.co/profile/outsource-rcm?sort_by=date_desc&verified=true#reviews) #### Experience in 9 industries Outsource RCM has demonstrated strong expertise in various industries, including Business Services, eCommerce, Beauty, and Construction. Clients across these sectors praised their structured approach to process optimization, operational efficiency, and billing accuracy. The sentiment is overwhelmingly positive, highlighting their ability to improve financial performance and streamline operations. Businesses seeking support in revenue cycle management, operational efficiency, or administrative tasks will find Outsource RCM particularly suitable for enhancing performance in these fields. [Read All Reviews](https://clutch.co/profile/outsource-rcm?verified=true#reviews) ##### Contracting Experience Outsource RCM has received positive feedback from clients in the Contracting industry, particularly for their expertise in managing administrative and data processing tasks. Clients praised their organized project management, attention to detail, and effective communication, leading to improved workflow efficiency. The company's ability to enhance internal operations allows contracting businesses to concentrate on core activities. Overall, Outsource RCM is regarded as a valuable partner for firms seeking to optimize operational processes and improve data management. - 1 review for contracting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Processing & Back-Office Support for Roofing Company (5.0/5, Mar 11, 2026): Outsource RCM provided data processing and back-office support to a roofing and exterior services company. The team organized records, processed operational data, and maintained accurate documentation. [Read Full Review](https://clutch.co/go-to-review/outsource-rcm/442121) ##### eCommerce Experience Outsource RCM is highly regarded in the eCommerce industry for their expertise in market research, financial accuracy, and operational efficiency. Clients have praised their organized project management, attention to detail, and ability to deliver actionable insights. Notable strengths include streamlining back-office processes and enhancing financial tracking, which have positively impacted growth and decision-making. Overall, the company demonstrates a commitment to quality service, making them a strong fit for eCommerce businesses seeking reliable support. - 3 reviews for ecommerce industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Payment Posting & Reconciliation for E-Commerce Company (4.5/5, Apr 10, 2026): Outsource RCM provided payment posting and reconciliation services for an e-commerce company. The team identified discrepancies, maintained financial records, and provided performance reports. [Read Full Review](https://clutch.co/go-to-review/outsource-rcm/449302) - Market Research & Competitive Analysis for Pet Supplies Co (5.0/5, Apr 30, 2026): Outsource RCM provides market research and competitive analysis for a premium pet supplies company. The team has delivered a market research report, competitor benchmarking analysis, and organized datasets. [Read Full Review](https://clutch.co/go-to-review/outsource-rcm/453930) - Back Office Outsourcing for Sustainable E-Commerce Brand (4.5/5, May 1, 2026): Outsource RCM provided back-office process optimization services for a sustainable e-commerce brand. The team analyzed the client's processes, structured their workflows, and helped manage administrative tasks. [Read Full Review](https://clutch.co/go-to-review/outsource-rcm/454037) ##### Beauty Experience Outsource RCM has demonstrated expertise in the Beauty industry by successfully enhancing operational efficiency for clients like Pacific Spa Layton. Their structured approach to streamlining administrative and billing processes has led to measurable improvements in workflow and financial visibility. Clients appreciate their professionalism, effective communication, and timely project delivery, making them a strong candidate for businesses seeking to optimize their operations within the Beauty sector. - 1 review for beauty industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Back Office Outsourcing for Wellness Service Provider (5.0/5, May 5, 2026): Outsource RCM provided back-office and revenue-cycle support to a wellness service provider. The team optimized processes, managed data, improved billing workflows, and enhanced reporting systems. [Read Full Review](https://clutch.co/go-to-review/outsource-rcm/454697) ##### Education Experience Outsource RCM has demonstrated significant expertise in the Education industry, particularly in early childhood education and daycare services. Clients have praised their ability to efficiently manage complex insurance verifications, resulting in reduced billing errors and expedited payment processing. The professionalism and timely delivery of project milestones have been highlighted as key strengths, making them a valuable partner for organizations seeking reliable support in administrative and financial processes. - 1 review for education industry - $10,000 – $49,000 avg. project cost - Insurance Verification for Childcare Center (4.5/5, Mar 14, 2026): Outsource RCM provided insurance verification services for a childcare center. The team checked eligibility with providers and ensured that all coverage information was accurate before billing.  [Read Full Review](https://clutch.co/go-to-review/outsource-rcm/442831) ##### Financial services Experience Outsource RCM has demonstrated significant expertise in the Financial services industry, particularly in healthcare coding support. Clients highlight their strong understanding of compliance standards and efficient project management, resulting in improved coding accuracy and streamlined internal processes. The company is recognized for its clear communication and value-driven approach, making it a suitable partner for businesses seeking reliable support in financial-related projects. - 1 review for financial services industry - $50,000 – $199,999 avg. project cost - Medical Coding Support for Digital Business Mgmt Company (4.5/5, Mar 14, 2026): Outsource RCM provided medical coding support for a digital business management company. The team reviewed medical documentation and ensured compliance with healthcare coding standards. [Read Full Review](https://clutch.co/go-to-review/outsource-rcm/442834) ##### Non-profit Experience Outsource RCM has demonstrated strong expertise in the Non-profit sector, particularly in managing medical billing for organizations focused on community support. Clients appreciate their alignment of values, effective communication, and ability to enhance billing accuracy and efficiency. The company's deep understanding of compliance requirements has been highlighted as a key strength, contributing positively to project outcomes. Overall, their commitment to delivering timely results and maintaining a strong cultural fit makes them a suitable partner for Non-profit initiatives. - 1 review for non-profit industry - $50,000 – $199,999 avg. project cost - Medical Billing Services for Community Support & Social Org (4.0/5, Mar 14, 2026): Outsource RCM provided medical billing services for a community support and social initiatives organization. The team managed claim submissions, payment processing, and billing documentation. [Read Full Review](https://clutch.co/go-to-review/outsource-rcm/442837) ##### Construction Experience Outsource RCM has received positive feedback from clients in the construction industry, highlighting their expertise in managing operational efficiency and accuracy. Clients appreciate the company's structured approach and timely delivery of services, which improved billing accuracy and reduced errors. Their strong communication and attention to detail were noted as key strengths, contributing to enhanced overall project outcomes and client satisfaction. This makes Outsource RCM a solid choice for construction companies seeking reliable support in financial workflows. - 3 reviews for construction industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Revenue Cycle Management for Construction Company (4.5/5, Mar 30, 2026): Outsource RCM provided revenue cycle management services for a construction company. The team handled medical billing, claims processing, payment posting, and financial reporting. [Read Full Review](https://clutch.co/go-to-review/outsource-rcm/446674) - Call Center Services for Home Improvement Company (5.0/5, Apr 10, 2026): Outsource RCM provides call center services for a home improvement company. The team manages inbound calls, schedules appointments, resolves queries, conducts follow-ups, and delivers performance reports. [Read Full Review](https://clutch.co/go-to-review/outsource-rcm/449296) - Back Office Outsourcing for Construction Company (4.5/5, Apr 10, 2026): Outsource RCM provided insurance eligibility and benefits verification for a construction company. The team conducted pre-authorization checks to improve accuracy before processing financial workflows. [Read Full Review](https://clutch.co/go-to-review/outsource-rcm/449298) ##### Advertising & marketing Experience Outsource RCM has demonstrated expertise in the Advertising & marketing industry through efficient medical billing services that drive revenue growth. Clients appreciate their structured approach, timely delivery, and strong communication, highlighting significant improvements in claim processing and reimbursements. The overall sentiment reflects satisfaction with their ability to align with client values and budgets, making them a strong candidate for businesses seeking reliable and impactful marketing solutions. - 1 review for advertising & marketing industry - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Content & Resources Platform (4.0/5, Apr 10, 2026): Outsource RCM provided medical billing services for a content and resources platform. The team handled claim processing, denial management, and reporting to streamline the client's financial processes. [Read Full Review](https://clutch.co/go-to-review/outsource-rcm/449304) ##### Business services Experience Outsource RCM has received favorable feedback from clients in the business services industry, highlighting their expertise in revenue cycle management and operational efficiency optimization. Clients noted significant improvements in billing accuracy, reduced administrative burdens, and enhanced financial visibility. Their structured approach and proactive communication fostered smooth collaborations, resulting in measurable operational gains. Overall, potential clients seeking reliable and efficient back-office solutions will find Outsource RCM a suitable partner for improving operational effectiveness and service quality. - 5 reviews for business services industry - 4 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Revenue Cycle Management for Business Services Company (4.5/5, Feb 4, 2026): Outsource RCM provided revenue cycle management (RCM) services to a business services company. The team handled billing, coding, claims processing, denial management, AR follow-ups, and reporting. [Read Full Review](https://clutch.co/go-to-review/outsource-rcm/434020) - Financial Consulting for Tree Services Company (5.0/5, Feb 25, 2026): A tree services company hired Outsource RCM to improve their financial reporting system. The team reviewed the client's financial processes, organized revenue data, and created structured financial reports. [Read Full Review](https://clutch.co/go-to-review/outsource-rcm/438718) - Back Office Outsourcing for Cleaning & Restoration Firm (5.0/5, May 5, 2026): Outsource RCM provided revenue cycle management and operational support for a cleaning and restoration firm. The team handled process optimization, billing workflow improvements, data management, and reporting. [Read Full Review](https://clutch.co/go-to-review/outsource-rcm/454698) - Back Office Outsourcing for Home Cleaning Company (5.0/5, May 5, 2026): Outsource RCM provided revenue cycle management and operational support for a home cleaning company. The team optimized billing workflows, improved data accuracy, and implemented reporting systems. [Read Full Review](https://clutch.co/go-to-review/outsource-rcm/454702) - Revenue Cycle Management for Custom Cabinetry Company (5.0/5, May 23, 2026): Outsource RCM provides revenue cycle management services for a custom cabinetry company. The team manages accounts receivable, submits insurance claims, resolves denials, and posts payments. [Read Full Review](https://clutch.co/go-to-review/outsource-rcm/459352) #### Completed projects in 3 cities - Bay City, Texas (1 projects) - Highland City, Florida (1 projects) - Lake Geneva, Florida (1 projects) [View Reviews](https://clutch.co/profile/outsource-rcm?verified=true#reviews) --- ### [RemSource](https://clutch.co/profile/remsource) #### 4.7 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Baltimore, MD #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 30% Finance & Accounting Outsourcing (FAO) - 10% Financial Consulting - 10% Business Consulting #### Company description RemSource is a professional back-office service provider specializing in phone support, email management, and medical billing. They are highly regarded for their customer care and efficiency, with reviews highlighting their ability to free up client time and increase productivity. Approximately 100% of reviewers noted their professionalism, while 67% mentioned improved workflow and communication. Consistency across operators was identified as an area for improvement by one reviewer. [Visit Website](http://www.remsource.com/) #### Communicative Clients consistently highlight RemSource's strong communication skills. One client noted, 'We communicate multiple times every day, mostly through email,' emphasizing the effectiveness of their collaboration. Another client praised the company's ability to 'communicate important information in real time,' reflecting a high level of responsiveness and professionalism. Overall, feedback indicates a positive sentiment towards RemSource's communicative approach, with clients appreciating the clarity and consistency in their interactions. - Ongoing Administrative Support for Creative Web Agency (5.0/5, Nov 14, 2017): It's very effective! We communicate multiple times every day, mostly through email. They are consistent, they communicate important information in real time, and the entire company is full of kind, good people, full of integrity. [Read Full Review](https://clutch.co/go-to-review/remsource/28595) #### Experience in 3 industries RemSource has received positive feedback across various industries, including Automotive, Telecommunications, and Advertising & Marketing. Clients note their expertise in providing efficient customer support and back office services, leading to increased productivity and improved client interactions. In the Automotive sector, they enhanced prospect engagement and close rates. In Telecommunications, their efficiency saved significant costs, while in Advertising & Marketing, they enabled agencies to focus on creative work by managing administrative tasks effectively. Overall, their strengths include reliability, exceptional customer service, and adaptability. [Read All Reviews](https://clutch.co/profile/remsource?verified=true#reviews) ##### Automotive Experience RemSource displays notable expertise in the automotive industry, particularly in auto transport services, as evidenced by their ability to enhance customer interactions and response rates. Client feedback highlights their reliable support in phone and email communications, contributing to improved closing rates and operational efficiency. The company’s leadership prioritizes customer care and continuous improvement, making them a strong fit for businesses seeking a knowledgeable partner in the automotive sector. - 1 review for automotive industry - $10,000 – $49,000 avg. project cost - Phone & Email Answering Services for Auto Transport Company (4.0/5, Nov 30, 2017): After trying out different call centers, RemSource was chosen to provide phone and follow-up email support due to their good reviews, proven expertise, and capability to handle different situations with customers. [Read Full Review](https://clutch.co/go-to-review/remsource/32253) ##### Advertising & marketing Experience RemSource has established itself as a reliable partner within the Advertising & marketing industry, providing exceptional support services that enhance operational efficiency for creative agencies. Clients praise their professionalism, effective communication, and the quality of their trained assistants, which contribute to improved client relationships and increased productivity. The positive sentiment reflects RemSource's ability to adapt and strengthen collaboration over time, making them a strong candidate for businesses seeking reliable and skilled assistance in the advertising sector. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Ongoing Administrative Support for Creative Web Agency (5.0/5, Nov 14, 2017): RemSource provides outsourced administrative assistance for a creative web agency. The team answers phone calls, updates records, schedules meetings, and does project management remotely using G Suite. [Read Full Review](https://clutch.co/go-to-review/remsource/28595) ##### Telecommunications Experience RemSource demonstrates strong expertise in the Telecommunications sector, particularly in back office services such as medical billing. Clients praise their efficient and productive approach, which significantly enhances overall productivity and saves costs—reported at $5,000 monthly. With a positive long-term relationship since 2010, RemSource is recognized for its quick turnaround and excellent client communication, indicating a reliable fit for businesses seeking to optimize operations within the Telecommunications industry. - 1 review for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant for Telecommunications Company (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/remsource/138272) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express a positive sentiment regarding RemSource's cost and value for money. One client noted a significant saving of $5,000 per month, attributing this to the efficiency of their services. Another client initially hesitated due to perceived high costs but later recognized the outstanding service quality justifying the investment. Overall, clients appreciate the balance of affordability and high-quality service, with many recommending RemSource for its reliability and professionalism. [Read All Reviews](https://clutch.co/profile/remsource?verified=true#reviews) - $10,000 to $49,000 (3 reviews) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top. Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly. We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether. Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency. ## U.S. Chat Support FAQs ### Why hire a U.S.-based chat support agency? U.S. providers align with North American buyer expectations, holidays, and time zones, making it easier to deliver same-day resolutions and enterprise-grade service. You’ll gain teams versed in compliance (HIPAA for healthcare, PCI DSS for payments, SOC 2, and evolving state privacy laws like CCPA/CPRA) and experienced with the tools your teams already use. If you sell to U.S. consumers, a domestic partner improves cultural fit, English fluency, and access to bilingual English–Spanish agents. Many firms also combine AI-assisted workflows with seasoned online chat agents in the USA to balance speed, accuracy, and brand voice. ### How much does it cost to hire a chat support firm in the United States? Pricing varies because of factors such as complexity, hours, and specialization. According to Clutch’s data, most U.S.-based chat support Hourly: $25 – $45 per agent hour for U.S.-based live chat support (specialized or regulated industries trend higher). Per seat/month: $3,500 – $6,500 for 24/7 chat support services covering multiple shifts with QA and reporting. Per interaction: $0.80 – $2.00 per chat or resolution, common for ecommerce and tier-1 inquiries. Furthermore, enterprise programs, premium language coverage, advanced integrations, or strict SLAs can increase rates. Make sure to thoroughly review the quote for your project before signing any contracts. ### Which industries do U.S. chat support firms serve? E-commerce and retail (cart recovery, order tracking, returns) SaaS and tech (onboarding, troubleshooting, renewals) Financial services and fintech (account support, KYC-compliant flows) Healthcare and telehealth (HIPAA-aligned triage and patient comms) Travel, hospitality, and entertainment (bookings, changes, loyalty) Gaming and consumer electronics (tiered tech support) Many teams also design customer service chat solutions tailored to Shopify, Magento, BigCommerce, and custom stacks. ### How do I choose the right chat support agency in the United States? Understand your project’s specific objectives and requirements to define your search criteria. Then, go to Clutch’s directories and narrow your options by assessing the following: Fit and coverage — confirm true 24/7 availability, peak-season scalability, and Spanish/English bilingual support if needed. Proven outcomes — ask for case studies with CSAT, FRT/ART, and revenue impact. Tech alignment — verify native integrations with Zendesk, Gorgias, Freshdesk, or your custom CRM. QA and training — look for playbooks, brand voice guidelines, and structured agent coaching. Security and compliance — request SOC 2 reports, HIPAA BAAs, and data retention policies. ### What are red flags when hiring a chat support firm in the United States? Guaranteed CSAT or sales lifts without a discovery phase No data transparency (limited access to transcripts, dashboards, or QA notes) High agent turnover or unclear staffing model for nights/weekends Hidden fees for integrations, after-hours, or “escalation” tiers One-size-fits-all scripts with no brand voice alignment Outsourcing without disclosure when you requested U.S.-based or “online chat agents USA” If you’re considering outsourced chat support in the United States, insist on a clear staffing plan, sandbox testing in your tools, and measurable SLAs.