# Top US Virtual Receptionist Companies

Highly reviewed Virtual Receptionist companies in United States include SupportYourApp, XACT, Helpware CX, Ambs Call Center, Wing Assistant, Uassist.ME, ROI CX Solutions, Specialty Answering Service, The Hour - Back Office and Virtual Assistant Services, Top Virtual Assistant.

From coast-to-coast coverage to bilingual support, U.S. virtual receptionist companies help teams answer every call, book more appointments, and protect revenue after hours. In hubs like New York, Austin, and the Bay Area, providers pair trained agents with tight SLAs, HIPAA- and PCI-aware workflows, and integrations for tools like HubSpot, Salesforce, Clio, and ServiceTitan.

Clutch simplifies your shortlist with verified reviews, detailed service profiles, and transparent pricing data so you can hire with confidence. Use filters for budget, industry, languages, team size, and 24/7 availability to match the right partner to your call volume and tech stack. Whether you’re a startup or a multi-location brand, you’ll find live receptionist services, virtual answering service for small business, and virtual front desk solutions built for U.S. customers.

Start exploring these additional directories:

• Top Virtual Receptionist Companies

• Virtual Receptionist Companies in San Francisco

• Virtual Receptionist Companies in New York

• Virtual Receptionist Companies in Dallas

• U.S. Virtual Receptionist Companies for Business Services

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## List of the Best Top Virtual Receptionist Agencies in the United States

Ratings Updated: Jul 31, 2026


### [SupportYourApp](https://clutch.co/profile/supportyourapp)
#### 4.8 out of 5 star rating (87 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Wilmington, DE

#### Services Provided - Allocation of Expertise by Percentage
- 20% AI Agents
- 15% Back Office Outsourcing
- 30% Call Center Services
- 30% Customer Service Outsourcing
- 5% Data Annotation Services

#### Company description
SupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
[Visit Website](https://supportyourapp.com/welcome-from-clutch/?utm_medium=referral&utm_source=clutch&utm_campaign=company_profile)


#### 4 reviews mention Virtual receptionist

Virtual receptionist Experience
SupportYourApp has received overwhelmingly positive feedback for their virtual receptionist services, with 85% of reviews highlighting their responsiveness and professionalism. Clients appreciate their ability to provide 24/7 support, effective communication, and proactive problem-solving, resulting in increased customer satisfaction. Notable strengths include efficient call handling and adaptability to client needs. All clients reported satisfaction with their expertise, while 15% noted areas for improvement in team collaboration. Overall, the sentiment is highly favorable, indicating a strong fit for businesses seeking reliable support.
- 4 of 4 Virtual receptionist reviews are 5 stars
- $50,000 – $199,999 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/supportyourapp#review-371512)

#### 33 reviews mention Call Center Services

Call Center Services for Water & Energy Metering Company
5.0/5 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving.
- 30 of 33 Call Center Services reviews are 5 stars
- 1 new review for Call Center Services in past 6 months
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/supportyourapp/454453)

#### Experience in 18 industries

SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
[Read All Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews)
- Hospitality & leisure
- Non-profit
- Transportation
- Consumer Products
- eCommerce
- HVAC
- Healthcare
- Telecommunications
- Arts, entertainment & music
- Research
- Other Industry
- Social Networking
- Business services
- Gaming
- Software
- Education
- Financial services
- Energy & natural resources
- Manufacturing
- Fitness
- Wellness & Fitness
- Other industries
- Retail
- Media
- Advertising & marketing
- Information technology
- IT Services

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.
[Read All Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews)
- $10,000 to $49,000 (19 reviews)
- $50,000 to $199,999 (11 reviews)
- Less than $10,000 (7 reviews)
- $1,000,000 to $9,999,999 (2 reviews)
- $200,000 to $999,999 (1 reviews)

---

### [XACT](https://clutch.co/profile/xact)
#### 4.7 out of 5 star rating (34 reviews)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 250 - 999 employees
- Orlando, FL

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 50% Call Center Services
- 30% Customer Service Outsourcing
- 10% Staffing

#### Company description
XACT is a comprehensive Contact Center Services provider, offering a range of solutions including Inbound and Outbound Call Center services, Telephonic Support, and Customer Care Services. The company's commitment to communication and adaptability is noted across reviews, with an impressive 90% of feedback highlighting their proactive problem-solving and client partnership. Customers commend XACT for their effective project management and the ability to quickly adapt to diverse client needs, although a few suggest minor improvements in agent training and documentation consistency.
[Visit Website](http://www.myxact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Attentive
Clients consistently commend Xact Telesolutions for their attentiveness and responsiveness. One client noted that their project manager responds to emails within minutes and maintains a seamless communication flow, enhancing the partnership. Another client highlighted Xact's proactive approach in understanding their unique business needs, resulting in improved customer satisfaction. Overall, feedback reflects a strong sentiment of appreciation for Xact's commitment to client needs, with clients feeling that they are treated as an extension of their own teams.
- Answering Services for Recreational Events Company (4.5/5, Jun 19, 2018): Whereas our former representatives simply provided human interaction with our customers, Xact is attentive to our customers’ needs and finds resolutions fast. They understand that every business is unique, so they actively listen to our needs and work diligently to meet our expectations. The relationship runs itself at this point, but we still correspond via email regularly and hold weekly conference calls. [Read Full Review](https://clutch.co/go-to-review/xact/91306)
- Answering Service for Home Improvement Company (4.5/5, Jun 12, 2018): Our project manager is very responsive and timely. She responds to emails within a few hours and is attentive to our questions, concerns, and any additional needs. We’ve established an effective chain of command and we rarely see repeat issues. [Read Full Review](https://clutch.co/go-to-review/xact/88667)

#### 29 reviews mention Call Center Services

Call Center Services for Dietary Supplements Retailer
4.0/5 — XACT provides call center services to supplement customer experience. The team assists with 24/7 customer support through phone calls. The service is ongoing.

- 16 of 29 Call Center Services reviews are 5 stars
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/xact/41356)

#### 3.9 out of 5.0 rating for cost

What Clients Have Said
Clients commend XACT for their strong value for money, citing competitive pricing and excellent service quality. A VP from 4AllPromos noted, 'Good value for cost,' while another client emphasized that XACT's pricing fit their budget. Overall, clients express satisfaction with the balance of quality and cost, highlighting the company's ability to deliver results without exceeding financial constraints.
[Read All Reviews](https://clutch.co/profile/xact?verified=true#reviews)
- $50,000 to $199,999 (6 reviews)
- Less than $10,000 (4 reviews)
- $200,000 to $999,999 (4 reviews)
- $10,000 to $49,000 (2 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Completed projects in 2 countries
- Singapore (1 projects)
- United States (31 projects)

This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
This provider is fluent in 2 languages:
- English
- Spanish
[View Reviews](https://clutch.co/profile/xact?verified=true#reviews)

---

### [Helpware CX](https://clutch.co/profile/helpware-cx)
#### 4.8 out of 5 star rating (47 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Lexington, KY

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 20% Call Center Services
- 10% Content Moderation Services
- 50% Customer Service Outsourcing
- 10% Data Annotation Services

#### Company description
Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
[Visit Website](https://helpware.com/cx/?utm_source=clutch.co&utm_medium=referral&utm_campaign=us-call-centers-virtual-receptionist)


#### 1 review mentions Virtual receptionist

Virtual receptionist Experience
Helpware has received overwhelmingly positive feedback for their Virtual receptionist services, with 100% of reviewers noting significant improvements in efficiency and patient management. Clients praise the technical expertise and responsiveness of the Helpware team, highlighting their capability to handle over 250 calls daily. The seamless integration of services and collaborative project management has strengthened client relationships, with no reported areas for improvement. Overall, Helpware is recognized for their exceptional customer service and innovative approaches.
- 1 of 1 Virtual receptionist reviews is 5 stars
- Unknown avg. project cost
[Read Most Recent Review](https://clutch.co/profile/helpware-cx#review-71254)

#### 21 reviews mention Call Center Services

Call Center Services for Digital Government Partner
5.0/5 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications.

- 17 of 21 Call Center Services reviews are 5 stars
- $200,000 – $999,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/helpware-cx/21826)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.
[Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews)
- $50,000 to $199,999 (12 reviews)
- $10,000 to $49,000 (10 reviews)
- Less than $10,000 (4 reviews)
- $200,000 to $999,999 (3 reviews)
- $1,000,000 to $9,999,999 (3 reviews)
- $10,000,000 + (1 reviews)

#### Completed projects in 5 countries
- Canada (1 projects)
- Georgia (1 projects)
- Kenya (1 projects)
- New Zealand (1 projects)
- United States (40 projects)

This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Pakistan Lahore Time (PLT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Solomon Standard Time (SST)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Bangladesh Standard Time (BST)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
[View Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews)

---

### [Ambs Call Center](https://clutch.co/profile/ambs-call-center)
#### 5 out of 5 star rating (16 reviews)
- < $25 average hourly rate
- 50 - 249 employees
- Jackson, MI

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Ambs Call Center is a Customer Support Services company offering both inbound and outbound Call Handling and Customer Service Center solutions. Their reviews highlight a 100% satisfaction rate, emphasizing exceptional customer service, reliability, and seamless integration, with multiple clients praising their responsiveness and alignment with company values. This Contact Center Services provider is particularly noted for its professional, US-based staff and robust call management.
[Visit Website](https://www.ambscallcenter.com/?utm_campaign=clutch&utm_source=paid%20listing)


#### 14 reviews mention Call Center Services

Virtual Receptionist for Consulting & Investigations Firm
5.0/5 — Ambs Call Center provides 24/7 virtual reception services for a security consulting and investigations company. The team's US-based staff answers calls and forwards messages according to the requirements.
- 13 of 14 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/ambs-call-center/399063)

#### Experience in 9 industries

Ambs Call Center has demonstrated strong expertise across various industries including Legal, Healthcare, HVAC, Advertising, Utilities, and Retail. Feedback highlights their commitment to customer service, with clients praising their seamless communication and reliable service. In the Legal sector, they excel at providing virtual reception services. In Healthcare, their responsiveness fosters patient coordination. HVAC clients appreciate their dispatch services, while Retail clients benefit from effective call handling. Overall, sentiment is highly positive, indicating Ambs Call Center is well-suited for businesses prioritizing customer interaction.
[Read All Reviews](https://clutch.co/profile/ambs-call-center?verified=true#reviews)
- HVAC
- Advertising & marketing
- Utilities
- Arts, entertainment & music
- Real estate
- Retail
- Automotive
- Healthcare
- Legal

#### Very responsive

Ambs Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 12 cities
- Jacksonville, Florida (1 projects)
- Hyattsville, Maryland (1 projects)
- Jackson, Mississippi (1 projects)
- New Haven, Connecticut (1 projects)
- Jackson, Michigan (3 projects)
- Lansing, Michigan (1 projects)
- Albuquerque, New Mexico (1 projects)
- Sioux Falls, South Dakota (1 projects)
- Seattle, Washington (1 projects)
- Bloomfield Hills, Michigan (1 projects)
- Hastings, Michigan (1 projects)
- Temperance, Michigan (1 projects)

This provider is available in 1 time zone:
- Eastern Standard Time (EST)
This provider is fluent in 2 languages:
- English
- Spanish
[View Reviews](https://clutch.co/profile/ambs-call-center?verified=true#reviews)

---

### [Wing Assistant](https://clutch.co/profile/wing-assistant)
#### 4.7 out of 5 star rating (36 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Berkeley, CA

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
Wing Assistant is a provider of Customer Support Services, excelling in areas such as call handling, telephonic support, and customer care services. The company is praised across reviews for its seamless integration, excellent project management, and high performance, with a call answer rate consistently above 95%. Approximately 67% of reviewers highlight their professional dedication and exceptional customer service. However, one review suggests more involvement in the employee selection process.
[Visit Website](https://wingassistant.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic)


#### Timely
Overall, clients express a highly positive sentiment regarding Wing Assistant's timeliness. Multiple reviews highlight their consistent ability to deliver projects on time, with one client noting their virtual assistants are 'extremely timely and proactive.' Another emphasized that tasks are 'always completed on time and are thorough in their task completion.' Clients appreciate the prompt communication and responsiveness, underscoring Wing Assistant's commitment to meeting deadlines and adapting to client needs effectively.
- Research & Content Marketing for Self-Care Subscription Co (5.0/5, Jun 15, 2023): They have great project management skills and always delivers projects on time. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/209332)
- Lead Generation Assistance for Nanny Agency (3.5/5, Jun 12, 2023): Always on time and very responsive. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/208297)
- Customer Service Outsourcing for Nonprofit Organization (4.5/5, Jun 2, 2023): Items were delivered on time and client was supportive of my needs. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206203)
- Data Input & Research for Venture Capital Firm (5.0/5, Jan 12, 2023): The team is very efficient, delivers on time, and is always flexible and accessible about adjusting to our priorities. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/175723)
- Data Entry for Reverse Logistics Firm (5.0/5, Nov 28, 2022): It's been saving us a lot of valuable time and giving us a lot of brainspace knowing this task was running by itself and always completed timely. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169220)

#### 1 review mentions Virtual receptionist

Virtual receptionist Experience
Wing Assistant has received overwhelmingly positive feedback for their Virtual receptionist services, with 100% of reviewers expressing satisfaction with their professionalism and efficiency. Notable strengths include timely project delivery and effective communication, which facilitated successful outreach and marketing efforts for clients. Reviewers highlight the ease of collaboration and the positive impact on their business, with one client noting significant improvements in marketing outreach. Overall, Wing Assistant demonstrates strong expertise and reliability in this domain.
- 1 of 1 Virtual receptionist reviews is 5 stars
- 1 new review for Virtual receptionist in past 6 months
- Unknown avg. project cost
[Read Most Recent Review](https://clutch.co/profile/wing-assistant#review-425929)

#### 3 reviews mention Call Center Services

Customer Service Outsourcing for Cleaning Systems Company
4.5/5 — Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends.
- 2 of 3 Call Center Services reviews are 5 stars
- Unknown avg. project cost
[Read Full Review](https://clutch.co/go-to-review/wing-assistant/429629)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight Wing Assistant's competitive pricing and excellent value for money. Many reviews specifically mention that the company's pricing fits their budget and delivers good value compared to other options. For instance, one CEO noted, 'Pricing fit our budget; good value for cost,' while another client remarked on the 'low-cost operational support' that resulted in significant efficiency gains. Overall, the sentiment towards cost and value is positive, with clients appreciating the quality of service received relative to their investment.
[Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews)
- Less than $10,000 (11 reviews)
- $10,000 to $49,000 (3 reviews)
- $200,000 to $999,999 (1 reviews)

---

### [Uassist.ME](https://clutch.co/profile/uassistme)
#### 4.6 out of 5 star rating (35 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Miami Beach, FL

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 10% Call Center Services
- 30% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
Uassist.ME is a versatile Customer Support Services provider specializing in Contact Center Services, including telephonic support, customer care, and call handling. Clients laud their effective communication, quality candidates, and project management skills, with approximately 80% highlighting their ability to enhance business operations. Uassist.ME is noted for its bilingual capabilities and cost-effective, dependable service, though centralized training improvements are suggested by some.
[Visit Website](https://www.uassistme.com/request-a-consultation?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Accessible
Clients have consistently praised Uassist.ME for their accessibility and clear communication. One client noted, 'Uassist.ME communicates clearly and I’ve never had to reach out to get assistance because the collaboration is going so well.' Additionally, the availability of their assistants was highlighted, with feedback stating, 'Our assistant remains available and does everything we ask.' Overall, the sentiment regarding accessibility is highly positive, with no reported areas for improvement.
- Virtual Assistant for Digital Lending Platform (5.0/5, Apr 19, 2021): Uassist.ME communicates clearly and I’ve never had to reach out to get assistance because the collaboration is going so well. They exercise good judgment and take the initiative. Our assistant remains available and does everything we ask. [Read Full Review](https://clutch.co/go-to-review/uassistme/128976)

#### Reviewed 1 time in the past 6 months

In the past six months, Uassist.ME has received positive feedback for their effective data collection services, with clients praising their impressive communication and work ethic. One client highlighted their ability to gather timely and accurate information crucial for media planning, noting a seamless collaboration through various communication channels. Overall, sentiment is highly favorable, with no reported areas for improvement, reflecting Uassist.ME's strong alignment with client values and expectations.
- 1 of 1 reviews is 5 stars
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/uassistme?sort_by=date_desc&verified=true#reviews)

#### 5 reviews mention Call Center Services

Call Services & Support for Medical Provider
5.0/5 — Uassist.ME provides follow-up calls to the customers of a healthcare product provider. The teammate calls each customer, reads from a prepared script and delivers daily progress reports on the number of calls.

- 4 of 5 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/uassistme/136853)

#### Experience in 9 industries

Uassist.ME has garnered positive feedback across various industries, including Advertising & Marketing, Contracting, Financial Services, Real Estate, Food & Beverage, and Information Technology. Clients commend their expertise in data management, customer service, and lead generation, showcasing strengths in communication, reliability, and adaptability. Overall sentiment is favorable, especially in Advertising & Marketing and Real Estate, where businesses highlight increased efficiency and improved customer satisfaction, making Uassist.ME a suitable partner for companies in these sectors.
[Read All Reviews](https://clutch.co/profile/uassistme?verified=true#reviews)
- Construction
- Advertising & marketing
- Food & Beverage
- Financial services
- Healthcare
- Media
- Environmental Services
- Information technology
- Consumer Products
- Food & Beverages
- Legal
- Other Industry
- Real estate
- IT Services
- Contracting

---

### [ROI CX Solutions](https://clutch.co/profile/roi-cx-solutions)
#### 4.8 out of 5 star rating (4 reviews)
- $50,000+ minimum project size
- 1,000 - 9,999 employees
- American Fork, UT

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% Call Center Services
- 10% Content Moderation Services
- 20% Customer Service Outsourcing
- 10% Data Annotation Services
- 15% Finance & Accounting Outsourcing (FAO)
- 5% HR Outsourcing

#### Company description
ROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.
[Visit Website](http://roicallcentersolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Accommodating
Clients have praised ROI CX Solutions for their accommodating nature, highlighting their strong flexibility in adapting to unique needs and maintaining consistent communication. One client noted the team's ability to adjust to the learning curve of their tech stack and support requirements, which significantly enhanced user experience. Despite initial setbacks in talent recruitment, ROI CX Solutions demonstrated a commitment to meeting project milestones and effectively addressing client concerns, ultimately fostering a positive working relationship.
- Call Center Services for Software Dev Company (4.5/5, Feb 25, 2026): ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/438751)

#### Reviewed 1 time in the past 6 months

In the past six months, ROI CX Solutions has received positive feedback for significantly improving customer support operations, achieving a 25% reduction in first response time and increasing customer satisfaction scores. Clients commend their flexibility, effective communication, and ability to adapt to specific needs. However, suggestions for improvement include a more proactive approach to training and early check-ins to enhance alignment. Overall, the sentiment is favorable, highlighting their contributions to operational efficiency and customer retention.
- 0 of 1 reviews is 5 stars
- 1 new review for Call Center Services services
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/roi-cx-solutions?sort_by=date_desc&verified=true#reviews)

#### 3 reviews mention Call Center Services

Call Center Services for Medical Marijuana Co
4.5/5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their staff.
- 1 of 3 Call Center Services reviews are 5 stars
- 1 new review for Call Center Services in past 6 months
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430414)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.
[Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews)
- $50,000 to $199,999 (1 reviews)

---

### [Specialty Answering Service](https://clutch.co/profile/specialty-answering-service)
#### 4.7 out of 5 star rating (50 reviews)
- 10 - 49 employees
- King of Prussia, PA

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 50% Call Center Services
- 20% Customer Service Outsourcing
- 15% Sales Outsourcing

#### Company description
Specialty Answering Service provides comprehensive Contact Center Services, including Inbound Call Center and Customer Support Services. Overall, they receive positive feedback, with about 85% of reviewers praising their responsiveness and value for cost. Many clients appreciate their project management and scripting capabilities, although some suggest improvements in communication skills and online application features.
[Visit Website](http://www.specialtyansweringservice.net/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Unique expertise
Clients commend Specialty Answering Service for their unique expertise in handling after-hours calls with professionalism and efficiency. One client highlighted the company's ability to manage important calls effectively, stating, 'Their customer service and their abilities stood out.' Another noted that their after-hour calls are handled with the same expertise as during regular hours, emphasizing prompt communication and a deep understanding of their business needs. Overall, the sentiment reflects strong satisfaction with the company's specialized services.
- Answering Service for Property Management Company  (5.0/5, Jul 23, 2020): The customer service and their abilities stood out. This demonstrates their unique expertise in managing client relations effectively. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/143741)
- Inbound Appointment Scheduling for Food Product Producer (5.0/5, Nov 2, 2017): Their strength is professional handling of calls and increased knowledge of our business. This highlights their unique expertise in understanding and adapting to client-specific needs, ensuring smooth operations. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/146642)

#### Experience in 14 industries

Specialty Answering Service has demonstrated expertise across various sectors, including real estate, automotive, financial services, and healthcare. Clients consistently praise their responsiveness, project management, and call-handling efficiency, highlighting positive impacts on operational flow and customer engagement. While feedback is overwhelmingly positive, some clients noted areas for improvement in call quality and staff communication. Overall, Specialty Answering Service is a strong candidate for businesses requiring reliable and scalable call management solutions.
[Read All Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews)
- Consumer Products
- Automotive
- Consumer products & services
- Financial services
- Healthcare
- Telecommunications
- Chemicals & Biotechnology
- Transportation
- Advertising & marketing
- Information technology
- IT Services
- Arts, entertainment & music
- Business services
- Manufacturing
- Legal
- Other industries
- Real estate
- Hospitality & leisure
- Utilities
- Other Industry

#### 3.7 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive Specialty Answering Service as offering good value for money, with many noting that their pricing aligns well with budgets and expectations. For instance, a client from Lowery Fence & Patio highlighted that they chose SAS because 'their pricing fit our budget and they offered good value for the cost.' Similarly, Ben Robinson Homes emphasized the company's 'good value for cost.' Overall, the sentiment reflects satisfaction with both service quality and affordability.
[Read All Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews)
- Less than $10,000 (30 reviews)
- $10,000 to $49,000 (3 reviews)
- $10,000,000 + (3 reviews)
- $200,000 to $999,999 (2 reviews)

#### Completed projects in 2 countries
- Canada (1 projects)
- United States (42 projects)

This provider is fluent in 2 languages:
- English
- Spanish
[View Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews)

---

### [The Hour - Back Office and Virtual Assistant Services](https://clutch.co/profile/hour-back-office-virtual-assistant-services)
#### 5 out of 5 star rating (36 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Great Neck Plaza, NY

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 10% Call Center Services
- 20% Customer Service Outsourcing
- 5% Document Digitization & Management
- 10% Finance & Accounting Outsourcing (FAO)
- 5% HR Consulting

#### Company description
The Hour - Back Office and Virtual Assistant Services is a company specializing in administrative, accounting, and operational support. Across their reviews, 100% of clients highlight their reliability, improved turnaround times, and accuracy in tasks like financial management, data entry, and policy administration. Their team is consistently praised for their proactive communication, flexibility, and ability to integrate seamlessly into existing workflows.
[Visit Website](https://thehour.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Great team
Clients consistently praise The Hour - Back Office and Virtual Assistant Services for their exceptional team. Feedback highlights their responsiveness, problem-solving abilities, and integration as an extension of the client's company. One client noted their team’s high level of responsibility and quick communication, while another emphasized the positive attitude and kindness of the staff, which enhances the overall collaboration. Overall, the sentiment reflects strong satisfaction with the team's performance and culture fit.
- Back Office Outsourcing for Insurance Agency (5.0/5, Jan 22, 2025): Our company is more effecient and productive with The Hour at pay rates we can afford. The bonus is we LOVE our team...we feel they are an extension of our company. Our team is managed by Vish, who in fact was our first VA from The Hour. We are so confident with everything we have with our VA's because of Vish! [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/345228)

#### Reviewed 22 times in the past 6 months

In the past six months, The Hour - Back Office and Virtual Assistant Services received overwhelmingly positive feedback. Clients praised their professionalism, timely delivery, and responsiveness, noting significant improvements in operational efficiency and accuracy. For instance, a Director of Operations highlighted better turnaround times and organized workflows, while a Finance Controller noted enhanced accuracy in financial records. Overall, clients expressed high satisfaction with the value for cost and the seamless integration of The Hour's team into their operations.
- 22 of 22 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read 22 Recent Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?sort_by=date_desc&verified=true#reviews)

#### Experience in 10 industries

The Hour - Back Office and Virtual Assistant Services has demonstrated strong capabilities across various industries, particularly in Insurance, Financial Services, eCommerce, and IT. Clients appreciate their professionalism, responsiveness, and ability to enhance operational efficiency and workflow across tasks such as policy administration, accounting, and customer support. The overall sentiment is highly positive, with feedback highlighting improved accuracy, faster turnaround times, and seamless integration into existing teams, making them an excellent choice for businesses in these sectors.
[Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews)
- Advertising & marketing
- eCommerce
- Other industries
- Pharmaceuticals
- Human Resources
- Real estate
- Software
- Business services
- Retail
- Financial services
- Information technology
- Insurance

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services for their affordable pricing and excellent value for money. Feedback indicates that their services fit within budget constraints while delivering quality results, such as improved turnaround times and enhanced operational efficiency. For instance, one client noted the team's 'good value for cost,' while another emphasized the 'pricing fit our budget.' Overall, the sentiment across reviews is overwhelmingly positive regarding the company's cost-effectiveness.
[Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews)
- $10,000 to $49,000 (18 reviews)
- $50,000 to $199,999 (8 reviews)
- Less than $10,000 (2 reviews)
- $200,000 to $999,999 (2 reviews)

---

### [Top Virtual Assistant](https://clutch.co/profile/top-virtual-assistant)
#### 5 out of 5 star rating (72 reviews)
- $1,000+ minimum project size
- 50 - 249 employees
- Philadelphia, PA

#### Services Provided - Allocation of Expertise by Percentage
- 10% Accounting
- 30% Back Office Outsourcing
- 10% Call Center Services
- 30% Content Writing Services
- 10% Search Engine Optimization
- 10% Social Media Marketing

#### Company description
Top Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries.
[Visit Website](https://topvirtualassistant.pro)


#### Adaptable
Clients consistently praised Top Virtual Assistant for their adaptability and responsiveness in meeting changing needs. For instance, one client noted their ability to quickly adjust priorities and reorganize workflows, demonstrating a commitment to seamless integration with existing operations. Another client highlighted their professional communication and readiness to accommodate special requests. Overall sentiment reflects high satisfaction with their flexible approach, contributing to improved operational efficiency and client satisfaction across various projects.
- Call Center Services for Construction Management Software Co (5.0/5, Aug 18, 2025): Top Virtual Assistant managed the project in an organized and professional way. They consistently delivered tasks on time and were very responsive to our needs, often adjusting quickly to any changes or special requests. Communication was smooth and proactive, which made it easy for us to stay updated on progress and trust that our customer support operations were being handled effectively. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399154)
- Call Center Services for Construction Management Software Co (5.0/5, Aug 18, 2025): Their ability to stay available around the clock while maintaining a friendly and patient approach with our customers really stood out. We appreciate how quickly they adapt to our processes and how seamlessly they became an extension of our own team. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399154)
- Customer Support Services for Life Insurance Company (5.0/5, Aug 15, 2025): Their project management was efficient, with deliverables consistently provided on time. They were responsive to our needs, quickly addressing requests and adapting to any changes in requirement. I found their prompt communication and ability to adapt quickly to our processes most impressive, ensuring a smooth integration with our team. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398390)
- AI Agents for Appliance Repair Company (5.0/5, Dec 6, 2025): They were adaptable. Whenever we needed adjustments such as changing priority of tasks, reorganizing data flows, or adding new support processes, they efficiently accommodated our requirements. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424037)
- Administrative Support for Construction Company (5.0/5, Dec 19, 2025): Communication was clear and consistent. The Top Virtual Assistant team delivered work on time, asked questions when needed, and adapted to our workflow. They were professional, responsive, and easy to work with every step of the way. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426694)

#### Reviewed 2 times in the past 6 months

Recent reviews for Top Virtual Assistant highlight strong client satisfaction, particularly regarding their professionalism and efficiency in handling administrative tasks. Clients from diverse industries noted improved response times and enhanced communication, leading to better operational focus. One client praised their reliability and proactive approach, while another suggested minor enhancements in onboarding. Overall, the sentiment reflects a positive experience, with clients appreciating the value provided for the cost.
- 2 of 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read 2 Recent Reviews](https://clutch.co/profile/top-virtual-assistant?sort_by=date_desc&verified=true#reviews)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praise Top Virtual Assistant for their exceptional value and cost-effectiveness. Feedback highlights that their services deliver high-quality results, with one client noting a 20-30% increase in leads, while others emphasize the reliability and efficiency of their support. Many reviews mention that the pricing aligns well with the quality of service provided, indicating a strong sentiment that clients receive substantial value for their financial investment.
[Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews)
- $10,000 to $49,000 (21 reviews)
- $50,000 to $199,999 (1 reviews)

#### Completed projects in 4 countries
- Australia (1 projects)
- Canada (7 projects)
- United States (14 projects)
- England (1 projects)

This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Israel Daylight Time (IDT)
- Pakistan Lahore Time (PLT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Solomon Standard Time (SST)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Singapore Standard Time (SGT)
- Bangladesh Standard Time (BST)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- South African Standard Time (SAST)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
[View Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews)

---

### [Top Customer Service](https://clutch.co/profile/top-customer-service)
#### 5 out of 5 star rating (68 reviews)
- $1,000+ minimum project size
- 250 - 999 employees
- Brooklyn, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Content Moderation Services
- 55% Customer Service Outsourcing
- 15% Data Annotation Services

#### Company description
Top Customer Service, a company specializing in Contact Center Services and Customer Support Services, receives positive feedback for their professionalism and efficiency in managing inbound call handling and customer inquiries. Approximately 100% of reviewers commend their ability to improve response times and reduce missed calls, highlighting their effective use of AI-assisted systems and trained agents. Their consistent quality and seamless integration into client businesses make them a reliable choice for telephonic support and customer care services.
[Visit Website](https://bpo.topcustomerservice.com/)


#### Reviewed 16 times in the past 6 months

Recent reviews for Top Customer Service reflect a consistently positive sentiment, highlighting their professionalism and effective communication skills. Clients from various industries noted improvements in response times and customer satisfaction, with one remarking on the 'dedication and responsiveness' of their team. Specific feedback included enhanced organization of service requests and fewer missed inquiries. While some clients suggested proactive content strategy recommendations, overall, the feedback indicates strong alignment with client needs and high-quality service delivery.
- 16 of 16 reviews are 5 stars
- 6 new reviews for Call Center Services services
- $50,000 – $199,999 avg. project cost
[Read 16 Recent Reviews](https://clutch.co/profile/top-customer-service?sort_by=date_desc&verified=true#reviews)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
[Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews)
- $10,000 to $49,000 (18 reviews)
- $50,000 to $199,999 (11 reviews)
- $200,000 to $999,999 (6 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Very responsive

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 3 countries
- Canada (13 projects)
- France (1 projects)
- United States (18 projects)

This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Israel Daylight Time (IDT)
- Pakistan Lahore Time (PLT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Singapore Standard Time (SGT)
- Bangladesh Standard Time (BST)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- (Arabic) Egypt Standard Time (ART)
- South African Standard Time (SAST)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
- Ukrainian
- Kannada
- Romanian
- Maithili
- Hebrew
- Estonian
- Finnish
- Swedish
[View Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews)

---

### [Appointment Setter Online](https://clutch.co/profile/appointment-setter-online)
#### 5 out of 5 star rating (54 reviews)
- $1,000+ minimum project size
- 1,000 - 9,999 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 20% Call Center Services
- 55% Sales Outsourcing

#### Company description
Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
[Visit Website](https://appointmentsetteronline.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Reviewed 6 times in the past 6 months

Over the past six months, clients have consistently praised Appointment Setter Online for their effective lead generation and appointment setting services. Notable feedback highlights their ability to deliver qualified leads, improve conversion rates, and maintain organized communication. Clients appreciated the team's professionalism and consistent follow-ups, which contributed to a more predictable sales pipeline. While some suggested enhanced performance analytics for better insights, overall sentiment remains highly positive, with multiple clients expressing satisfaction with the results achieved.
- 6 of 6 reviews are 5 stars
- 2 new reviews for Call Center Services services
- $10,000 – $49,000 avg. project cost
[Read 6 Recent Reviews](https://clutch.co/profile/appointment-setter-online?sort_by=date_desc&verified=true#reviews)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.
[Read All Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews)
- $10,000 to $49,000 (24 reviews)
- $50,000 to $199,999 (8 reviews)
- Less than $10,000 (1 reviews)
- $200,000 to $999,999 (1 reviews)

#### Very responsive

Appointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### 15% of employees work in New York office
New York, NY
347 5th Avenue
101 - 150 employees

[See All Locations (3)](https://clutch.co/profile/appointment-setter-online#location)

---

### [Task Virtual](https://clutch.co/profile/task-virtual)
#### 5 out of 5 star rating (74 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- New York City, NY

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 10% Call Center Services
- 10% Data Annotation Services
- 20% Sales Outsourcing
- 20% Search Engine Optimization

#### Company description
Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences.
[Visit Website](https://www.taskvirtual.com/virtual-receptionist-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=us-call-centers-virtual-receptionist)


#### Well-organized projects
Task Virtual has received positive feedback regarding their ability to organize projects effectively. One client noted that project management was a key strength, highlighting structured onboarding, defined workflows, and regular communication. They consistently completed deliverables on schedule and adapted to changing priorities without disruption. Another client praised the team's efficiency, stating that all tasks were managed effectively and resulted in a 70-80% increase in work efficiency. Overall, the sentiment reflects a high level of satisfaction with Task Virtual's organized approach to project management.
- Virtual Assistant for Coaching Company (5.0/5, Apr 28, 2022): All the work was managed effectively. Also, up to date and I no longer lose track of any data now. [Read Full Review](https://clutch.co/go-to-review/task-virtual/16966)

#### 3 reviews mention Call Center Services

Virtual Assistant Services for Healthcare AI Company
5.0/5 — Task Virtual provided virtual assistant services for a healthcare AI company. The team handled phone inquiries, responded to patient emails, coordinated appointment scheduling requests, and managed follow-ups.
- 2 of 3 Call Center Services reviews are 5 stars
- 2 new reviews for Call Center Services in past 6 months
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/task-virtual/467711)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praised Task Virtual for providing good value for cost, aligning with their budgets while delivering quality services. For instance, one client noted that Task Virtual was selected due to their pricing fit and great culture alignment. Overall sentiment reflects satisfaction with the cost-effectiveness of their offerings, as clients experienced reduced operational burdens and improved efficiency, leading to significant savings, such as one client reporting a monthly saving of $7,000 to $8,500.
[Read All Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews)
- Less than $10,000 (11 reviews)
- $10,000 to $49,000 (3 reviews)
- $50,000 to $199,999 (1 reviews)

#### Completed projects in 6 countries
- Australia (1 projects)
- Canada (4 projects)
- Germany (1 projects)
- Ireland (1 projects)
- United States (7 projects)
- England (1 projects)

This provider is available in 12 time zones:
- Middle East Time (MET)
- India Standard Time (IST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
- New Zealand Standard Time (NST)
This provider is fluent in 7 languages:
- English
- Spanish
- French
- Bengali
- Hindi
- Panjabi
- Sindhi
[View Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews)

---

### [Remote CoWorker](https://clutch.co/profile/remote-coworker)
#### 4.8 out of 5 star rating (192 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Hollywood, FL

#### Services Provided - Allocation of Expertise by Percentage
- 45% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 15% Finance & Accounting Outsourcing (FAO)
- 10% HR Consulting
- 10% Sales Outsourcing

#### Company description
Remote CoWorker is a company specializing in Contact Center Services, providing customer support, inbound and outbound call handling, and telemarketing services. Across diverse industries, clients praised their responsiveness and professional project management, with 100% of reviews highlighting timely delivery and effective communication. Although one payment method issue was noted, it was resolved promptly, demonstrating their commitment to customer care services.
[Visit Website](https://remotecoworker.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Great project management
Remote CoWorker has received consistent praise for its exceptional project management capabilities. Clients highlighted timely delivery of tasks and proactive communication as key strengths. One client noted that their Virtual Executive Assistant exceeded expectations by anticipating needs and maintaining organization, while another emphasized the responsiveness and attentiveness of the team to their requirements. Overall, the sentiment reflects a high level of satisfaction with Remote CoWorker's project management, contributing to improved operational efficiency and productivity.
- Virtual Assistance for Financial Advisory & Consulting Firm (5.0/5, Sep 29, 2024): Their project management was highly effective, consistently delivering items on time with strong attention to detail. They were responsive to our needs, quickly adapting to any changes and ensuring smooth communication throughout the process. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/318355)
- Book Editing for Executive Coaching & Book Publishing Firm (5.0/5, Jun 24, 2024): They showcase great project management and are very timely. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/296432)
- Lead Gen & Email Marketing for Web Dev & Design Agency (4.5/5, May 30, 2024): The Project Management has been handled extremely effectively by the designated VA who records everything precisely on CRM as well as daily communication to keep the team updated with task progression. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/291684)
- Virtual Assistant Services for Events Production Company (5.0/5, Jul 19, 2023): Their project management is excellent, consistently delivering items on time. They are responsive and attentive to our needs throughout the process. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217987)
- Virtual Assistant Services for Massage Therapy Company (4.0/5, Dec 6, 2022): Their project management is good, and the team is great at following up and getting back to me. They have good tools to communicate and are consistent. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170561)

#### Reviewed 17 times in the past 6 months

Recent reviews for Remote CoWorker reflect a consistently positive sentiment, highlighting their effective communication, responsiveness, and ability to deliver on time. Clients praised the dedication and professionalism of team members, particularly noting the exceptional support from individuals like Melanie and Victoria. Specific feedback includes improved organizational efficiency, increased productivity, and successful candidate placements, with no significant areas for improvement identified. Overall, clients feel that Remote CoWorker is a valuable partner in enhancing their operational capabilities.
- 16 of 17 reviews are 5 stars
- 3 new reviews for Call Center Services services
- Less than $10,000 avg. project cost
[Read 17 Recent Reviews](https://clutch.co/profile/remote-coworker?sort_by=date_desc&verified=true#reviews)

#### Experience in 26 industries

Remote CoWorker has received positive feedback across various industries, particularly in Financial Services, Medical, and Real Estate. Clients praise their expertise in administrative support and project management, noting increased efficiency and productivity. The Financial Services sector highlights their strong candidate sourcing, while the Medical field appreciates their seamless onboarding. Overall, their strengths include effective communication and a flexible approach, making them a suitable choice for clients in need of virtual assistance across these sectors.
[Read All Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews)
- Medical
- Sports
- Franchises
- Real estate
- Business services
- Automotive
- Plumbing
- Other industries
- Energy & natural resources
- Information technology
- Consumer products & services
- Media
- Manufacturing
- Hospitality & leisure
- Insurance
- eCommerce
- HVAC
- Retail
- Food & Beverage
- Healthcare
- IT Services
- Contracting
- Arts, entertainment & music
- Legal
- Construction
- Advertising & marketing
- Financial services
- Education
- Food & Beverages
- Software

#### Completed projects in 8 countries
- Australia (1 projects)
- Belgium (1 projects)
- Canada (5 projects)
- Ireland (1 projects)
- South Africa (1 projects)
- United Arab Emirates (2 projects)
- United States (118 projects)
- England (2 projects)

[View Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews)

---

### [TECHSPEED INC](https://clutch.co/profile/techspeed)
#### 4.9 out of 5 star rating (18 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Portland, OR

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 25% Call Center Services
- 25% Content Moderation Services
- 20% Customer Service Outsourcing

#### Company description
TECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.
[Visit Website](https://techspeed.com/get-started/?utm_source=clutch.co&utm_medium=referral)


#### Reviewed 1 time in the past 6 months

Recent reviews of TECHSPEED INC reflect a highly positive sentiment, emphasizing their professionalism and effective communication. One client praised their expertise in data management, noting significant improvements in user experience and SEO for a WordPress site. The team demonstrated flexibility in accommodating project timelines and consistently delivered quality work on schedule. Overall, clients express strong satisfaction, with one stating that TECHSPEED INC has 'far exceeded expectations' in addressing complex data needs.
- 1 of 1 reviews is 5 stars
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/techspeed?sort_by=date_desc&verified=true#reviews)

#### 2 reviews mention Call Center Services

Customer Service Outsourcing for Home Care Agency
5.0/5 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data.
- 2 of 2 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/techspeed/409633)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
[Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews)
- Less than $10,000 (6 reviews)
- $10,000 to $49,000 (5 reviews)

#### Completed projects in 2 countries
- Canada (1 projects)
- United States (16 projects)

This provider is available in 1 time zone:
- Pacific Standard Time (PST)
This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/techspeed?verified=true#reviews)

---

### [Unity Communications](https://clutch.co/profile/unity-communications)
#### 4.9 out of 5 star rating (44 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Gilbert, AZ

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 10% Call Center Services
- 15% Customer Service Outsourcing
- 20% Employer of Record (EOR) Services
- 10% HR Outsourcing
- 10% Recruitment Process Outsourcing
- 10% Sales Outsourcing

#### Company description
Unity Communications is a company specializing in Contact Center Services and Customer Support Services, offering inbound and outbound call center solutions. Feedback from reviews highlights their professionalism, timely communication, and valuable support, with 100% of reviewers praising their service quality. Most clients appreciate their proactive approach and the seamless integration of their teams into existing operations. Some noted areas for improvement in initial processes, but overall satisfaction remains high.
[Visit Website](http://www.unity-connect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Reviewed 1 time in the past 6 months

Recent reviews of Unity Communications reflect a strong overall sentiment, highlighting their effective support in clerical tasks and excellent client communication. Clients appreciate their organizational skills and responsiveness, noting a seamless integration with their teams. One client emphasized the positive impact on collections, maintaining client satisfaction despite workforce changes. Additionally, Unity's proactive approach to improving attendance issues was noted, resulting in a remarkable 99.59% attendance rate. Overall, clients view Unity Communications as a reliable and valuable partner.
- 1 of 1 reviews is 5 stars
- 1 new review for Call Center Services services
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/unity-communications?sort_by=date_desc&verified=true#reviews)

#### 7 reviews mention Call Center Services

Customer Support Services for Private Equity Group
5.0/5 — Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4.

- 6 of 7 Call Center Services reviews are 5 stars
- 1 new review for Call Center Services in past 6 months
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/unity-communications/13169)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service.
[Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews)
- $10,000 to $49,000 (10 reviews)
- $50,000 to $199,999 (6 reviews)
- Less than $10,000 (5 reviews)
- $200,000 to $999,999 (1 reviews)

#### Completed projects in 4 countries
- Australia (1 projects)
- Canada (1 projects)
- Ireland (1 projects)
- United States (34 projects)

[View Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews)

---

### [Afrishore BPO](https://clutch.co/profile/afrishore-bpo)
#### 5 out of 5 star rating (3 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Dallas, TX

#### Services Provided - Allocation of Expertise by Percentage
- 10% Accounting
- 50% Call Center Services
- 35% Customer Service Outsourcing
- 5% Marketing Strategy

#### Company description
Afrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills.
[Visit Website](https://afrishorebpo.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Personable
Clients consistently highlight Afrishore BPO's personable approach, noting the warmth and friendliness of their team. One client emphasized that the company's service level and care were exceptional, aligning closely with their own values and culture. The positive sentiment is further reinforced by feedback regarding effective communication and a willingness to adapt to project needs, indicating a strong commitment to client relationships.
- Customer Service Outsourcing for Fitness Startup (5.0/5, Mar 6, 2026): Their people are all so warm and friendly and you can tell their level of service and care to the work they do is exceptional. Their company values and culture really aligned with ours. [Read Full Review](https://clutch.co/go-to-review/afrishore-bpo/440944)

#### Reviewed 3 times in the past 6 months

In the last six months, Afrishore BPO has received positive feedback for their professionalism, effective communication, and results-oriented approach. Clients noted significant improvements in lead contact rates and customer retention, with one reviewer highlighting a 100% client retention rate. The team's flexibility and alignment with client values were frequently mentioned, with no significant areas for improvement identified. Overall, the sentiment reflects high satisfaction and a strong fit for various business needs.
- 3 of 3 reviews are 5 stars
- Unknown avg. project cost
[Read 3 Recent Reviews](https://clutch.co/profile/afrishore-bpo?sort_by=date_desc&verified=true#reviews)

#### Experience in 3 industries

Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
[Read All Reviews](https://clutch.co/profile/afrishore-bpo?verified=true#reviews)
- Fitness
- Advertising & marketing

#### 1% of employees work in Dallas office
Dallas, TX
4615 Briar Oaks Circle
2 - 5 employees
+27 101 095 888
[See All Locations (2)](https://clutch.co/profile/afrishore-bpo#location)

---

### [Hit Rate Solutions](https://clutch.co/profile/hit-rate-solutions)
#### 4.8 out of 5 star rating (16 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Chicago, IL

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 45% Call Center Services
- 15% Customer Service Outsourcing
- 15% Sales Outsourcing

#### Company description
Hit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.
[Visit Website](https://hitratesolutions.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=us-call-centers-virtual-receptionist)


#### 10 reviews mention Call Center Services

Call Center Services for Dental Appliances Provider
5.0/5 — Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns.
- 6 of 10 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/383369)

#### Experience in 6 industries

Hit Rate Solutions has demonstrated expertise across various industries, including financial services, real estate, healthcare, and consumer products. Client feedback highlights their strengths in effective communication, project management, and achieving measurable outcomes, such as lead generation, customer service, and operational efficiency. Overall sentiment is positive, especially within financial services and healthcare, indicating their ability to deliver tailored solutions that align well with client needs.
[Read All Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews)
- Arts, entertainment & music
- Financial services
- Healthcare
- Real estate
- Consumer products & services
- Consulting
- Other Industry

#### Completed projects in 2 countries
- Canada (1 projects)
- United States (11 projects)

This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews)

#### 3 fixed price Call Center Services packages

Call Outsourcing Services Pricing
Select from ready-made call center packages for common business needs. Or get a customized quote tailored to your unique requirements. Mix and match services to build the ideal support solution.

---

### [Go Answer](https://clutch.co/profile/go-answer)
#### 4.3 out of 5 star rating (16 reviews)
- 1,000 - 9,999 employees
- Garden City, NY

#### Services Provided - Allocation of Expertise by Percentage
- 70% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
Go Answer specializes in Contact Center Services, offering Inbound and Outbound Call Center solutions. The company garners predominantly positive feedback, with clients praising their professionalism and responsiveness. Over 80% of reviewers highlight their effective customer support and cost savings, while a few note areas for improvement such as enhanced bilingual support and better training disclosures.
[Visit Website](https://www.goanswer.io/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Communicative
Clients consistently praise Go Answer for their outstanding communication and responsiveness. One client highlighted how Andrew Lupo answered calls late at night, showcasing their commitment to service. Another noted their ability to accommodate last-minute requests and maintain a strong relationship. Additionally, a law firm administrator emphasized the team's excellent project management and high level of communication, which allowed them to focus on other efforts. Overall, the sentiment reflects a strong appreciation for Go Answer's communicative nature.
- Call Center Service for Bank (5.0/5, Aug 18, 2021): Outstanding communication and response. Same-day changes and usually I can get a response within an hour of contact if requested at a reasonable time of day. Their willingness to go the extra mile and their overall responsiveness are impressive. [Read Full Review](https://clutch.co/go-to-review/go-answer/110813)
- Call Center Services for E-Commerce Retailer (5.0/5, Aug 13, 2021): Go Answer is also extremely communicative, and they often accomplish last-minute requests. We have a great relationship with them and we love their service. I would suggest you communicate and have a plan of action ahead of time so that you could maximize their resources. [Read Full Review](https://clutch.co/go-to-review/go-answer/107204)
- Answering Services for Personal Injury Law Firm (4.5/5, Jul 29, 2021): Their project management is excellent. We typically communicate through email, and the team is very communicative. The Go Answer team is willing to do whatever it takes to fulfill our needs. [Read Full Review](https://clutch.co/go-to-review/go-answer/94798)

#### 1 review mentions Virtual receptionist

Virtual receptionist Experience
Go Answer has received overwhelmingly positive feedback for its virtual receptionist services, with 95% of reviewers praising their professionalism and effective communication. Clients have noted an increase in lead quality and conversions, highlighting the empathetic and articulate nature of their representatives. One reviewer emphasized the importance of their service in enhancing the firm's prestige. While minor areas for improvement exist, overall sentiment remains highly favorable, with clients recommending the service for its transparency and reliability.
- 1 of 1 Virtual receptionist reviews is 5 stars
- Less than $10,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/go-answer#review-114413)

#### Experience in 8 industries

Go Answer has demonstrated expertise across various industries including Legal, Financial Services, Hospitality, and E-commerce. Legal clients commend their professionalism and empathetic communication, significantly increasing lead conversions. Financial services clients appreciate their cost-effectiveness and reliability, noting substantial savings and improved response times. The Hospitality sector highlights their efficiency in call handling, although some desire more personalized service. Overall, Go Answer is well-regarded for enhancing customer interactions and operational efficiency across these sectors.
[Read All Reviews](https://clutch.co/profile/go-answer?verified=true#reviews)
- Legal
- Financial services
- Other industries
- Hospitality & leisure
- Real estate
- Business services
- Retail
- Healthcare
- Education

#### 1.8 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive Go Answer as offering good value for money, with notable cost savings reported. One client highlighted a 66% reduction in costs compared to their previous service, while another indicated a monthly saving of approximately $1,500. Overall, clients appreciate the professionalism and quality of service provided, with sentiments reflecting that the pricing aligns with the high quality received. However, some feedback suggests that costs can escalate depending on usage, indicating variability in value based on client needs.
[Read All Reviews](https://clutch.co/profile/go-answer?verified=true#reviews)
- Less than $10,000 (10 reviews)
- $50,000 to $199,999 (2 reviews)
- $1,000,000 to $9,999,999 (1 reviews)
- $10,000,000 + (1 reviews)

---

### [AnswerFirst](https://clutch.co/profile/answerfirst)
#### 4.2 out of 5 star rating (24 reviews)
- 250 - 999 employees
- Tampa, FL

#### Services Provided - Allocation of Expertise by Percentage
- 60% Call Center Services
- 40% Customer Service Outsourcing

#### Company description
AnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
[Visit Website](https://answerfirst.com/?utm_source=clutch.co&utm_medium=referral)


#### Reliable
Clients consistently highlight AnswerFirst's reliability as a key strength in their service delivery. One client noted, 'They are reliable and have served us well,' emphasizing their consistent performance in managing call volumes. Another mentioned, 'They fit the requirements we needed for our call volume and price point,' reinforcing the sentiment of dependability. Overall, the feedback indicates a strong trust in AnswerFirst's ability to meet clients' needs effectively.
- Inbound Calling Support for IT Company  (4.5/5, Nov 2, 2017): They are reliable and have served us well. Like I mentioned, reliability is their strong suit. We’ve had their services for 3 years, since 2014. [Read Full Review](https://clutch.co/go-to-review/answerfirst/25043)

#### 24 reviews mention Call Center Services

Inbound Calling Support for IT Company 
4.5/5 — 
- 7 of 24 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/answerfirst/25043)

#### Very responsive

AnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 24 cities
- Port Saint Lucie, Florida (1 projects)
- Fort Worth, Texas (1 projects)
- Chicago, Illinois (1 projects)
- Indianapolis, Indiana (1 projects)
- Bay Shore, New York (1 projects)
- Columbus, Ohio (1 projects)
- Youngstown, Ohio (1 projects)
- Clovis, California (1 projects)
- Hayward, California (1 projects)
- Denver, Colorado (1 projects)
- Las Vegas, Nevada (1 projects)
- Tempe, Arizona (1 projects)
- Chester, Virginia (1 projects)
- Chipley, Florida (1 projects)
- Franklin, North Carolina (1 projects)
- Loveland, Ohio (1 projects)
- Clifton Heights, Pennsylvania (1 projects)
- DuBois, Pennsylvania (1 projects)
- Branford, Florida (1 projects)
- Brick, New Jersey (1 projects)
- Flanders, New Jersey (1 projects)
- Fort Plain, New York (1 projects)
- Montpelier, Idaho (1 projects)
- Aldie, Virginia (1 projects)

[View Reviews](https://clutch.co/profile/answerfirst?verified=true#reviews)

---

### [Moneypenny USA (formerly VoiceNation)](https://clutch.co/profile/moneypenny-usa-formerly-voicenation)
#### 4.4 out of 5 star rating (53 reviews)
- < $25 average hourly rate
- 50 - 249 employees
- Duluth, GA

#### Services Provided - Allocation of Expertise by Percentage
- 80% Call Center Services
- 10% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
[Visit Website](https://voicenation.com/?utm_source=clutch.co&utm_medium=referral)


#### Reviewed 1 time in the past 6 months

Recent reviews of Moneypenny USA indicate a mixed sentiment among clients. While the onboarding process and initial customer service received praise, concerns were raised regarding inconsistent service quality and communication post-engagement. One client noted satisfactory delivery of services but expressed dissatisfaction with unexpected charges. Overall, clients appreciated the responsiveness of the team but highlighted the need for improved consistency in service and clearer terms.
- 0 of 1 reviews is 5 stars
- 1 new review for Call Center Services services
- Less than $10,000 avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/moneypenny-usa-formerly-voicenation?sort_by=date_desc&verified=true#reviews)

#### 5 reviews mention Virtual receptionist

Virtual receptionist Experience
Overall feedback for Moneypenny USA (formerly VoiceNation) highlights a strong positive sentiment, with 85% of reviewers expressing satisfaction with their virtual receptionist services. Key themes include exceptional customer support, adaptability to client needs, and the ability to provide personalized interactions without a scripted approach. Clients appreciated the seamless integration into their operations and reported increased professionalism and client trust. However, 15% mentioned occasional call handling errors, suggesting room for improvement in call accuracy.
- 4 of 5 Virtual receptionist reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/moneypenny-usa-formerly-voicenation#review-28160)

#### 51 reviews mention Call Center Services

Call Center Services for Nonprofit Organization
5.0/5 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can contact them back promptly.
- 18 of 51 Call Center Services reviews are 5 stars
- 1 new review for Call Center Services in past 6 months
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/28160)

#### Completed projects in 47 cities
- Melbourne, Florida (1 projects)
- Miami, Florida (1 projects)
- Tampa, Florida (1 projects)
- Atlanta, Georgia (1 projects)
- Wichita, Kansas (1 projects)
- Blue Springs, Missouri (1 projects)
- Chesterfield, Missouri (1 projects)
- Charlotte, North Carolina (1 projects)
- Concord, North Carolina (1 projects)
- Greenville, North Carolina (1 projects)
- High Point, North Carolina (1 projects)
- Greenville, South Carolina (1 projects)
- Baytown, Texas (1 projects)
- Dallas, Texas (1 projects)
- Friendswood, Texas (1 projects)
- Frisco, Texas (1 projects)
- Galveston, Texas (1 projects)
- Garland, Texas (1 projects)
- Nacogdoches, Texas (1 projects)
- Midland, Texas (1 projects)
- Hanover Park, Illinois (1 projects)
- Oak Lawn, Illinois (1 projects)
- Columbus, Indiana (1 projects)
- Eastpointe, Michigan (1 projects)
- Minneapolis, Minnesota (1 projects)
- Long Branch, New Jersey (1 projects)
- Staten Island, New York (1 projects)
- Syracuse, New York (1 projects)
- Milwaukee, Wisconsin (1 projects)
- Los Angeles, California (1 projects)
- San Francisco, California (1 projects)
- Arvada, Colorado (1 projects)
- Colorado Springs, Colorado (1 projects)
- Las Vegas, Nevada (1 projects)
- Phoenix, Arizona (1 projects)
- Scottsdale, Arizona (1 projects)
- Bismarck, North Dakota (1 projects)
- Taunton, Massachusetts (1 projects)
- Philadelphia, Pennsylvania (1 projects)
- Pittsburgh, Pennsylvania (1 projects)
- Fairburn, Georgia (1 projects)
- Rockingham, North Carolina (1 projects)
- Wadesboro, North Carolina (1 projects)
- Etowah, Tennessee (1 projects)
- Sylacauga, Alabama (1 projects)
- Ocean View, Delaware (1 projects)
- Harlan, Kentucky (1 projects)

This provider is fluent in 2 languages:
- English
- Spanish
[View Reviews](https://clutch.co/profile/moneypenny-usa-formerly-voicenation?verified=true#reviews)

---

### [Abby Connect](https://clutch.co/profile/abby-connect)
#### 4.8 out of 5 star rating (83 reviews)
- < $25 average hourly rate
- 50 - 249 employees
- Las Vegas, NV

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Abby Connect is a distinguished Contact Center Services provider specializing in Inbound Call Center and Customer Care Services. With a 100% positive feedback rate, clients consistently praise their professionalism, quick responsiveness, and ability to streamline client communication. Notably, 80% of reviewers highlight Abby Connect's team approach, while 60% emphasize their adaptability and personalized interactions, underscoring their superior customer service capabilities.
[Visit Website](https://www.abby.com/)


#### Transparent
Clients appreciate Abby Connect's transparency, noting that they feel comfortable with the firm representing them. One client specifically highlighted their transparency, stating that the team regularly shares insights into their operations and client interactions. This sentiment reflects a strong overall satisfaction, as clients feel well-informed and confident in the services provided, contributing positively to their marketing efforts.
- Call Center Services for Bankruptcy Law Firm (4.5/5, Feb 17, 2021): They’re very transparent, so we’re very comfortable with them representing our firm. They always show us what they’re doing, how they’re doing it, and what our clients are seeing on their end. [Read Full Review](https://clutch.co/go-to-review/abby-connect/72123)

#### Experience in 14 industries

Abby Connect has received positive feedback across various industries, particularly in legal, financial services, real estate, and business services. Clients highlight their professionalism, responsiveness, and effective call management, significantly improving client communications and operational efficiency. Legal firms appreciate the seamless integration of reception services, enhancing client interactions. In financial services, their ability to filter calls and maintain high service standards has been noted as impactful. Overall, Abby Connect is well-suited for businesses seeking reliable, professional virtual reception services.
[Read All Reviews](https://clutch.co/profile/abby-connect?verified=true#reviews)
- Hospitality & leisure
- Other Industry
- Advertising & marketing
- Healthcare
- Telecommunications
- Food & Beverages
- Wellness & Fitness
- Design
- Chemicals & Biotechnology
- Manufacturing
- Retail
- Education
- Automotive
- Sports
- Consumer Products
- Energy & natural resources
- Real estate
- Construction
- Business services
- Utilities
- Transportation
- Financial services
- Legal

#### 4.6 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight Abby Connect's exceptional value for money, noting their pricing aligns well with budgetary constraints while delivering high-quality service. One client from a CPA firm stated, "Pricing fit our budget" and emphasized the "good value for cost." Another reviewer from a law firm praised the service as "affordable" compared to competitors. Overall, the sentiment reflects satisfaction with Abby Connect's pricing structure, which is perceived as both reasonable and beneficial, contributing positively to their operational efficiency.
[Read All Reviews](https://clutch.co/profile/abby-connect?verified=true#reviews)
- Less than $10,000 (51 reviews)
- $10,000 to $49,000 (15 reviews)
- $50,000 to $199,999 (4 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Completed projects in 2 countries
- Canada (1 projects)
- United States (80 projects)

[View Reviews](https://clutch.co/profile/abby-connect?verified=true#reviews)

---

### [Veza Reception](https://clutch.co/profile/veza-reception)
#### 4.8 out of 5 star rating (10 reviews)
- 10 - 49 employees
- Phoenix, AZ

#### Services Provided - Allocation of Expertise by Percentage
- 80% Call Center Services
- 20% Customer Service Outsourcing

#### Company description
Veza Reception is a customer service center specializing in virtual receptionist and call handling services, including inbound and outbound call centers. The feedback is overwhelmingly positive, with clients appreciating their efficiency, reliability, and adaptability. Around 86% of reviewers commend Veza Reception for professionalism and seamless integration with their businesses, while some suggest improvements in call recording and app development.
[Visit Website](https://vezareception.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Reviewed 6 times in the past 6 months

In the past six months, Veza Reception has received positive feedback for their responsive virtual receptionist services, particularly in the legal sector. Clients noted their ability to handle calls efficiently, with one law firm reporting over 100-200 calls managed monthly. However, some feedback indicated concerns about scaling and consistency, with one client experiencing a decline in service quality. Overall, the sentiment remains largely favorable, highlighting their adaptability and commitment to client needs.
- 5 of 6 reviews are 5 stars
- 6 new reviews for Call Center Services services
- Less than $10,000 avg. project cost
[Read 6 Recent Reviews](https://clutch.co/profile/veza-reception?sort_by=date_desc&verified=true#reviews)

#### 6 reviews mention Virtual receptionist

Virtual receptionist Experience
Veza Reception has received overwhelmingly positive feedback for their virtual receptionist services, with 80% of reviewers expressing high satisfaction regarding call handling, professionalism, and adaptability. Many clients noted the team's timely communication and ability to seamlessly integrate with their operations. Notable strengths include their bilingual support and willingness to customize services. However, one reviewer mentioned issues with consistency and responsiveness as they scaled, highlighting a potential area for improvement. Overall, Veza Reception is well-regarded within the legal sector.
- 5 of 6 Virtual receptionist reviews are 5 stars
- 5 new reviews for Virtual receptionist in past 6 months
- Less than $10,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/veza-reception#review-471300)

#### 8 reviews mention Call Center Services

Virtual Receptionsit Services for Law Firm
5.0/5 — Veza Reception provides virtual receptionist services for a law firm. The team takes calls, forwards messages, and handles client inquiries and new clients.
- 7 of 8 Call Center Services reviews are 5 stars
- 6 new reviews for Call Center Services in past 6 months
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/veza-reception/471300)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive Veza Reception as offering good value for money, with many reviews highlighting their pricing as fitting within budget constraints. For instance, one client noted they selected Veza Reception due to their competitive pricing and high ratings. Another client emphasized the service's affordability while providing quality support, further reinforcing the sentiment that their costs align well with the value received. However, there were occasional mentions of additional fees for specific services, indicating room for transparency in pricing.
[Read All Reviews](https://clutch.co/profile/veza-reception?verified=true#reviews)
- Less than $10,000 (4 reviews)
- $10,000 to $49,000 (1 reviews)

---

### [Southwest Recovery Services](https://clutch.co/profile/southwest-recovery-services)
#### 5 out of 5 star rating (1 reviews)
- $5,000+ minimum project size
- 10 - 49 employees
- Addison, TX

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 50% Customer Service Outsourcing

#### Company description
Southwest Recovery Services is a company specializing in Contact Center Services, particularly focusing on collections and customer care. They effectively manage overdue accounts and negotiate payments with a high success rate of 50%. Reviewers consistently highlight their impressive performance and valuable service, with no identified areas for improvement.
[Visit Website](https://www.swrecovery.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Reviewed 1 time in the past 6 months

In recent reviews, clients have expressed high satisfaction with Southwest Recovery Services, noting a remarkable 50% success rate in collections. One client highlighted their ability to recover significant overdue amounts while emphasizing the effective communication and project management. The professionalism of the owner, Steve, was particularly commended. Overall, feedback reflects a positive sentiment, with no significant areas for improvement identified by clients.
- 1 of 1 reviews is 5 stars
- 1 new review for Call Center Services services
- $50,000 – $199,999 avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/southwest-recovery-services?sort_by=date_desc&verified=true#reviews)

#### 1 review mentions Call Center Services

Call Center Services for Marketing Firm
5.0/5 — Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts.
- 1 of 1 Call Center Services reviews are 5 stars
- 1 new review for Call Center Services in past 6 months
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/southwest-recovery-services/432081)

#### Experience in 1 industry

Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
[Read All Reviews](https://clutch.co/profile/southwest-recovery-services?verified=true#reviews)
- Business services

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.
[Read All Reviews](https://clutch.co/profile/southwest-recovery-services?verified=true#reviews)
- $50,000 to $199,999 (1 reviews)

---

### [Cloud Sourcing](https://clutch.co/profile/cloud-sourcing)
#### 5 out of 5 star rating (5 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Miami, FL

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 40% Call Center Services
- 20% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
Cloud Sourcing is a contact center services provider specializing in inbound call center and outbound call center solutions. They received positive feedback for their efficient management and ability to enhance sales and operations, with 100% of reviewers highlighting on-time delivery and significant output improvements. Their competitive pricing and exceptional talent are notably appreciated.
[Visit Website](https://cloudsourcing.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Accommodating


#### 1 review mentions Virtual receptionist

Virtual receptionist Experience
Cloud Sourcing has received overwhelmingly positive feedback for their virtual receptionist services, with 100% of reviewers noting exceptional value and effective project management. Clients highlighted the company's strengths in sales support and administrative tasks, contributing to significant outcomes such as closing over $30 million in transactions. No negative feedback was reported, with clients praising the responsiveness and talent of the team, indicating a strong fit for businesses seeking reliable and efficient office support.
- 1 of 1 Virtual receptionist reviews is 5 stars
- 1 new review for Virtual receptionist in past 6 months
- Unknown avg. project cost
[Read Most Recent Review](https://clutch.co/profile/cloud-sourcing#review-359423)

#### Experience in 5 industries

Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
[Read All Reviews](https://clutch.co/profile/cloud-sourcing?verified=true#reviews)
- Healthcare
- Real estate
- Transportation
- Financial services
- Advertising & marketing

#### Completed projects in 5 cities
- Miami, Florida (1 projects)
- Teaneck, United States (1 projects)
- Brooklyn, New York (1 projects)
- New York City, New York (1 projects)
- Salt Lake City, Utah (1 projects)

[View Reviews](https://clutch.co/profile/cloud-sourcing?verified=true#reviews)

---

### [SummitNext](https://clutch.co/profile/summitnext)
#### 4.7 out of 5 star rating (5 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Beachwood, OH

#### Services Provided - Allocation of Expertise by Percentage
- 20% AI Development
- 10% Back Office Outsourcing
- 15% Call Center Services
- 10% Content Moderation Services
- 25% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
SummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.
[Visit Website](https://summitnext.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=my-bpo)


#### 1 review mentions Call Center Services

Lead Generation for Value Added Reseller
5.0/5 — SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions.

- 1 of 1 Call Center Services reviews are 5 stars
- Unknown avg. project cost
[Read Full Review](https://clutch.co/go-to-review/summitnext/191082)

#### Experience in 3 industries

SummitNext has demonstrated expertise across various industries, including financial services, eCommerce, and marketing. Clients commend their agility, responsiveness, and ability to meet specific needs, particularly in recruitment and lead generation. In financial services, they excel in providing qualified candidates and effective employee management. In eCommerce, their prompt support during seasonal ramp-ups has received positive feedback. Overall, the sentiment is highly favorable, especially for companies seeking recruitment and operational support.
[Read All Reviews](https://clutch.co/profile/summitnext?verified=true#reviews)
- Financial services
- eCommerce
- Consulting

#### 4.5 out of 5.0 rating for cost

What Clients Have Said
Overall, clients perceive SummitNext as offering good value for money, aligning well with their budgetary constraints. Feedback highlights competitive pricing and a strong culture fit, with one client noting, 'Pricing fits our budget' and another mentioning 'Good value for cost.' However, there are suggestions for improvement in pricing as company needs increase. The sentiment is predominantly positive, emphasizing the company's ability to deliver quality services at reasonable rates.
[Read All Reviews](https://clutch.co/profile/summitnext?verified=true#reviews)
- $50,000 to $199,999 (2 reviews)

#### Completed projects in 3 countries
- Taiwan (1 projects)
- Malaysia (3 projects)
- Singapore (1 projects)

This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
This provider is fluent in 11 languages:
- Mandarin
- English
- Russian
- Japanese
- Korean
- Cantonese
- Tamil
- Urdu
- Ukrainian
- Thai
- Filipino
[View Reviews](https://clutch.co/profile/summitnext?verified=true#reviews)

---

### [CallZent](https://clutch.co/profile/callzent)
#### 5 out of 5 star rating (48 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- San Diego, CA

#### Services Provided - Allocation of Expertise by Percentage
- 10% Custom Software Development
- 10% Back Office Outsourcing
- 15% Call Center Services
- 25% Customer Service Outsourcing
- 10% Litigation Support Services
- 25% Market Research
- 5% PEO/Employee Leasing

#### Company description
CallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.
[Visit Website](https://www.callzent.com)


#### Professional
Clients consistently praised CallZent for their exceptional professionalism and responsiveness. Feedback highlighted their strong understanding of industry-specific needs and ability to deliver high-quality service, with one client noting their team felt like an extension of their own. Specific instances of outstanding project management included timely milestone delivery and proactive communication, which contributed to improved customer satisfaction and operational efficiency. Overall, the sentiment surrounding CallZent's professionalism was overwhelmingly positive.
- Customer Support Management for Home Improvement Retailer (5.0/5, May 14, 2025): We also experienced fewer escalations, as their team handled inquiries efficiently and professionally. Internally, we were able to reallocate resources more effectively, thanks to CallZent’s consistent performance. CallZent’s project management was impressive from day one. They were highly organized, responsive, and proactive in their communication. [Read Full Review](https://clutch.co/go-to-review/callzent/374040)
- Custom Web App Development for Insurance Company (5.0/5, May 15, 2025): CallZent’s project management was impressive. They kept us updated regularly, met all milestones on schedule, and quickly adapted to any changes we requested. Communication was clear and consistent, and they truly listened to our needs. Their team felt like an extension of ours—professional, responsive, and easy to work with. [Read Full Review](https://clutch.co/go-to-review/callzent/374437)
- Market Research for Food & Beverage Consultancy (5.0/5, May 27, 2025): What stood out most was their responsiveness. Anytime we had questions, needed clarification, or requested adjustments, their team was quick to respond and very accommodating. They showed a strong understanding of our industry and adapted seamlessly to our evolving needs. Working with them felt like a true partnership. Additionally, their team brought a level of professionalism and passion that made the entire collaboration smooth and productive. [Read Full Review](https://clutch.co/go-to-review/callzent/377359)

#### Experience in 9 industries

CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
[Read All Reviews](https://clutch.co/profile/callzent?verified=true#reviews)
- Information technology
- Food & Beverages
- Retail
- Financial services
- eCommerce
- Utilities
- Consumer products & services
- Food & Beverage
- Insurance

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.
[Read All Reviews](https://clutch.co/profile/callzent?verified=true#reviews)
- $50,000 to $199,999 (4 reviews)
- $10,000 to $49,000 (3 reviews)
- $200,000 to $999,999 (3 reviews)
- Less than $10,000 (2 reviews)

#### Completed projects in 4 countries
- Canada (2 projects)
- Mexico (1 projects)
- United Arab Emirates (1 projects)
- United States (5 projects)

[View Reviews](https://clutch.co/profile/callzent?verified=true#reviews)

---

### [FGC+](https://clutch.co/profile/fgc)
- 250 - 999 employees
- Suffern, NY

#### Services Provided - Allocation of Expertise by Percentage
- 20% Accounting
- 25% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 15% Finance & Accounting Outsourcing (FAO)

#### Company description
FGC+ is a Back Office Outsourcing company. Founded in 2011, the team offers Back Office Outsourcing and Accounting.
[Visit Website](https://www.fgcplus.com/?utm_source=clutch.co&utm_medium=referral)


---

### [Call Center Services International](https://clutch.co/profile/call-center-services-international-0)
- $100,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- San Diego, CA

#### Services Provided - Allocation of Expertise by Percentage
- 45% Call Center Services
- 30% Customer Service Outsourcing
- 5% Finance & Accounting Outsourcing (FAO)
- 10% Recruitment Process Outsourcing
- 10% Staffing

#### Company description
Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
[Visit Website](https://ccsi.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


---

### [HelpSquad](https://clutch.co/profile/helpsquad)
#### 5 out of 5 star rating (11 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Doylestown, PA

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 30% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
HelpSquad is a customer service center offering a range of services, including inbound call center and customer support services. The company is lauded for its exceptional communication and alignment with client needs, achieving around 33% labor cost savings and enhancing service hours by 25%. Approximately 100% of reviewers praise their project management and adaptability, highlighting their ability to deliver tailored solutions promptly.
[Visit Website](https://helpsquad.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=us-call-centers-virtual-receptionist)


#### Helpful
Clients consistently highlight HelpSquad's responsiveness and helpfulness, particularly noting the effectiveness of their account managers. Azzur Group's director praised the team for being 'incredibly helpful and responsive' throughout the implementation of live chat services. Additionally, all deadlines were met, and the service has successfully generated new leads by facilitating quick customer inquiries. Overall, the sentiment reflects a strong appreciation for HelpSquad's support and reliability.
- API Integration for Life Science Community (5.0/5, Feb 29, 2024): Since then, the team has been responsive and helpful. Our account manager is incredibly helpful and responsive, and we've never had any issues with the system itself. [Read Full Review](https://clutch.co/go-to-review/helpsquad/272451)

#### 3 reviews mention Virtual receptionist

Virtual receptionist Experience
HelpSquad has received overwhelmingly positive feedback for their virtual receptionist services, with 100% of reviewers expressing satisfaction. Clients praised their responsiveness, professionalism, and ability to understand specific needs, with 80% noting improved efficiency in handling customer interactions. Notable strengths include timely communication and attention to detail, positively impacting businesses like medical and customer support firms. Overall sentiment is highly favorable, with clients recommending HelpSquad for their effective support and value for cost.
- 3 of 3 Virtual receptionist reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/helpsquad#review-304600)

#### Experience in 9 industries

HelpSquad has garnered positive feedback across various industries, including Real Estate, Education, Advertising & Marketing, Medical, Manufacturing, and Software. Clients commend their responsiveness, exceptional customer service, and cost-effectiveness. In Real Estate, they improved guest communication and reduced labor costs. In Education, they provided seamless call center support. In Advertising & Marketing, they successfully increased lead generation. Overall, HelpSquad's expertise and personalized approach make them a strong fit for businesses seeking customer service and support solutions.
[Read All Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews)
- Real estate
- Education
- Pharmaceuticals
- Business services
- Advertising & marketing
- Medical
- Consumer Products
- Manufacturing
- Software
- Supply Chain, Logistics, and Transport
- Healthcare

#### Very responsive

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

---

### [Blue Valley Marketing](https://clutch.co/profile/blue-valley-marketing)
#### 4.9 out of 5 star rating (16 reviews)
- $5,000+ minimum project size
- $25 - $49 average hourly rate
- 250 - 999 employees
- Home, KS

#### Services Provided - Allocation of Expertise by Percentage
- 35% Call Center Services
- 40% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
Blue Valley Marketing, a distinguished provider of Contact Center Services, excels in both inbound and outbound call center operations, telemarketing, and comprehensive customer support services. The company is consistently praised for its exceptional project management, responsiveness, and communication, with 100% of reviewers highlighting their professional delivery and commitment to customer satisfaction. Notably, Blue Valley Marketing has been instrumental in enhancing user experiences, reducing wait times, and improving customer satisfaction scores across diverse industries.
[Visit Website](https://www.bluevalleymarketing.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 11 reviews mention Call Center Services

Customer Support Services for Restaurant Business
5.0/5 — A restaurant company hired Blue Valley Marketing to help them improve their customer service and reduce the wait times for orders. The team's work involved providing round-the-clock phone support services.&nbsp;
- 10 of 11 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/230900)

#### Experience in 6 industries

Blue Valley Marketing has demonstrated expertise across various industries, including Media, IT, Hospitality, and Wellness & Fitness. Feedback highlights their strengths in lead generation, telemarketing, and inbound call center services, resulting in improved client satisfaction and measurable sales increases. Overall sentiment is highly positive, with clients praising their project management, adaptability, and communication skills, making them a suitable partner for organizations seeking growth in these sectors.
[Read All Reviews](https://clutch.co/profile/blue-valley-marketing?verified=true#reviews)
- Information technology
- IT Services
- Hospitality & leisure
- Wellness & Fitness
- Restaurants
- Nonprofit
- Manufacturing
- Publishing
- Software
- Media

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praise Blue Valley Marketing for their cost-effectiveness and value for money. Feedback highlights that their pricing aligns well with budgets while delivering satisfactory results, such as a 20% increase in sales income and efficient project management. Notably, clients from various sectors commend the company's ability to exceed expectations without compromising quality, indicating a strong overall sentiment regarding the value provided relative to costs.
[Read All Reviews](https://clutch.co/profile/blue-valley-marketing?verified=true#reviews)
- Less than $10,000 (5 reviews)
- $10,000 to $49,000 (4 reviews)
- $50,000 to $199,999 (1 reviews)

#### Responsive

Blue Valley Marketing is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

---

### [RemoteReps](https://clutch.co/profile/remotereps)
#### 4 out of 5 star rating (3 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Encinitas, CA

#### Services Provided - Allocation of Expertise by Percentage
- 20% Custom Software Development
- 10% AR/VR Development
- 25% Call Center Services
- 25% Mobile App Development
- 10% Sales Outsourcing
- 10% Web Design

#### Company description
RemoteReps, a company specializing in Contact Center Services, is noted for its strong performance in inbound and outbound call handling, including B2B appointment setting and telemarketing services. While 50% of reviews highlight their effectiveness in generating appointments and seamless communication, another 50% indicate issues with B2B processes and unpreparedness in project management. Overall, they excel in customer support services but may need to refine B2B sales strategies.
[Visit Website](https://remotereps.com/)


#### Professional
Clients commend RemoteReps for their exceptional professionalism and effective communication. One client highlighted a seamless workflow and noted, 'We couldn't have asked for better communication or professionalism.' Additionally, the firm was praised for consistently producing quality candidates and delivering impressive results, with one client reporting a 250% increase in booked calls. Overall, the sentiment reflects complete satisfaction with their services, with no areas for improvement identified.
- B2B Sales Calls for Healthcare Business Coaching Company (5.0/5, Aug 6, 2019): The workflow between our team and theirs was seamless. We couldn't have asked for better communication or professionalism. We were impressed with the quality of the candidates they consistently produced. They take their results seriously. [Read Full Review](https://clutch.co/go-to-review/remotereps/144225)

#### 2 reviews mention Call Center Services

B2B Sales Calls for Healthcare Business Coaching Company
5.0/5 — CC Capital Group made B2B outbound sales calls to healthcare practitioners and set up appointments for management and financial literacy coaching.

- 1 of 2 Call Center Services reviews are 5 stars
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/remotereps/144225)

#### 4.0 out of 5.0 rating for cost

What Clients Have Said
Overall, client feedback regarding RemoteReps' pricing and value for money is mixed. One client praised their reasonable pricing and effective service, noting a significant increase in appointments and profitability, stating, "CC Capital Group has remained the most profitable and easy-to-use campaign we've run to date." Conversely, another client expressed dissatisfaction, highlighting a lack of professionalism and transparency, ultimately leading to project cancellation. This indicates variability in client experiences concerning cost-effectiveness and service quality.
[Read All Reviews](https://clutch.co/profile/remotereps?verified=true#reviews)
- $50,000 to $199,999 (2 reviews)

#### Completed projects in 3 cities
- Los Gatos, California (1 projects)
- San Diego, California (1 projects)
- San Francisco, California (1 projects)

This provider is available in 1 time zone:
- Pacific Standard Time (PST)
This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/remotereps?verified=true#reviews)

---

### [Ruby](https://clutch.co/profile/ruby)
#### 4.6 out of 5 star rating (7 reviews)
- 250 - 999 employees
- Portland, OR

#### Services Provided - Allocation of Expertise by Percentage
- 80% Call Center Services
- 20% Customer Service Outsourcing

#### Company description
Ruby is a company specializing in virtual receptionist and call handling services, including inbound call center and customer support services. Reviews highlight their professionalism and effective communication, with 100% positive feedback regarding call quality and customer service. Clients appreciate the personal touch provided by their live answering service, with no significant areas for improvement mentioned across feedback.
[Visit Website](https://www.ruby.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### High-quality work
Client feedback highlights Ruby's provision of high-quality work, particularly in call quality and customer support. One client noted, 'They provide very good call quality and very good customer support,' emphasizing the effectiveness of their services. Additionally, the cost-effectiveness of their offerings is recognized, with savings of $1,000 to $2,000 per month reported. Overall, the sentiment reflects satisfaction with Ruby's services, contributing to a positive experience for the client.
- Answering & Customer Services for Advertising Firm (4.5/5, Aug 12, 2017): They offer good call quality and customer service. [Read Full Review](https://clutch.co/go-to-review/ruby/136764)

#### 1 review mentions Virtual receptionist

Virtual receptionist Experience
Ruby Receptionists demonstrates significant expertise in providing virtual receptionist services, with 100% of reviewers expressing satisfaction with their professional call handling. Clients appreciate the personal touch of live answering, which enhances professionalism compared to automated alternatives. Notably, a long-term client highlighted a seamless communication process and effective account management via mobile app. Overall, the feedback indicates a strong positive sentiment, with no reported areas for improvement, showcasing their reliability and value in this service domain.
- 1 of 1 Virtual receptionist reviews is 5 stars
- $10,000 – $49,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/ruby#review-36663)

#### Experience in 6 industries

Ruby Receptionists has received positive feedback across various industries including Legal, Advertising & Marketing, Arts, Entertainment & Music, Manufacturing, Financial Services, and Energy & Natural Resources. In the Legal sector, clients appreciate the professionalism and efficiency of their virtual receptionist services. In Advertising & Marketing, the provider is noted for excellent call quality and customer support. Overall sentiment is highly favorable, especially for businesses seeking reliable communication solutions.
[Read All Reviews](https://clutch.co/profile/ruby?verified=true#reviews)
- Legal
- Arts, entertainment & music
- Manufacturing
- Financial services
- Energy & natural resources
- Advertising & marketing

#### 2.1 out of 5.0 rating for cost

What Clients Have Said
Clients express high satisfaction with Ruby Receptionists' pricing and overall value. One attorney noted spending under $300 monthly while benefiting from a professional live answering service, emphasizing its tremendous value. Another client highlighted that their service saves $1,000 to $2,000 per month, describing the pricing structure as 'good.' Overall, feedback indicates that clients find Ruby's services to be both cost-effective and essential for their operations.
[Read All Reviews](https://clutch.co/profile/ruby?verified=true#reviews)
- Less than $10,000 (4 reviews)
- $10,000 to $49,000 (2 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

---

### [Solvo Global](https://clutch.co/profile/solvo-global)
#### 5 out of 5 star rating (7 reviews)
- $50,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Duluth, GA

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 15% Call Center Services
- 10% Finance & Accounting Outsourcing (FAO)
- 10% HR Outsourcing
- 10% Recruiting
- 5% Sales Outsourcing
- 10% IT Staff Augmentation
- 10% Staffing

#### Company description
Solvo Global is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services and executive administrative support. Their exceptional professionalism and well-structured processes have impressed clients, with 100% of reviews highlighting effective communication and a proactive approach. All reviewers commend their ability to exceed expectations and enhance business operations through well-documented processes and efficient staff management.
[Visit Website](https://solvoglobal.com/remote-staffing-agency/?utm_source=clutch&utm_medium=affiliate&utm_campaign=7013a000001tbwm&utm_content=general-lp)


#### Experience in 5 industries

Solvo Global has demonstrated expertise across various industries, including Arts, Entertainment, Legal, Information Technology, and Business Services. Clients commend their professionalism, high-quality talent pool, and effective communication. Feedback reveals strong impacts on cost efficiency, scalability, and operational support. The overall sentiment is highly positive, indicating Solvo Global's suitability for clients seeking reliable staffing and operational solutions within these sectors.
[Read All Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews)
- Arts, entertainment & music
- Sports
- Other Industry
- Business services
- Legal
- Information technology

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight Solvo Global's exceptional value for money, noting their cost-effectiveness and high-quality service. One CEO mentioned saving approximately $2.1 million annually, directly attributing their success to Solvo's support. Another client praised their reasonable pricing and impressive candidate quality, stating that Solvo's services significantly reduced staffing expenses without compromising service quality. Overall, feedback reflects a strong sentiment of satisfaction regarding the balance of cost and value provided by Solvo Global.
[Read All Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews)
- Less than $10,000 (2 reviews)
- $10,000 to $49,000 (1 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Very responsive

Solvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 6 cities
- Austin, Texas (1 projects)
- Beaumont, Texas (1 projects)
- Chicago, Illinois (2 projects)
- San Ramon, California (1 projects)
- Philadelphia, Pennsylvania (1 projects)
- Kewanee, Illinois (1 projects)

This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
- Puerto Rico and US Virgin Islands Time (PRT)
This provider is fluent in 2 languages:
- English
- Spanish
[View Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews)

---

### [ContactWorks](https://clutch.co/profile/contactworks)
#### 5 out of 5 star rating (10 reviews)
- $5,000+ minimum project size
- $25 - $49 average hourly rate
- 50 - 249 employees
- Austin, TX

#### Services Provided - Allocation of Expertise by Percentage
- 25% Call Center Services
- 50% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
ContactWorks is a proficient provider of Contact Center Services, excelling in both inbound and outbound call handling, customer support, and telephonic support. Approximately 80% of reviews highlight their exceptional responsiveness, superior project management, and ability to align with client culture and values. Clients consistently praise their reliability, technical expertise, and the seamless integration of their services as an extension of client teams.
[Visit Website](https://contactworks.biz/contact-us/)


#### Collaborative
The reviews highlight a strong sentiment of collaboration between ContactWorks and their clients. One CEO noted that meetings with ContactWorks leadership were 'truly collaborative,' emphasizing their partnership approach rather than a vendor-client relationship. Another client, the L1 Support Manager at TengoInternet, praised the effective communication and teamwork, which ensured efficient issue resolution and operational improvements. Overall, clients express high satisfaction with ContactWorks' collaborative efforts in enhancing service delivery.
- Help Desk & Dedicated Customer Support for ISP Company (5.0/5, Aug 23, 2024): Over the past year, our collaboration with ContactWorks has only grown stronger. ContactWorks has proven to be an essential partner, demonstrating the ability to quickly adapt and implement contingency plans. Their flexibility in scaling operations and responding promptly to unforeseen circumstances has been invaluable. Successful partnerships hinge on effective communication between your internal team and ContactWorks' management and leadership. [Read Full Review](https://clutch.co/go-to-review/contactworks/309412)
- Call Center & Customer Support for Business Solutions Co (5.0/5, May 15, 2025): Meeting with the ContactWorks leadership team was a truly collaborative experience. They have embraced being a partner and never viewed as a vendor. We could contact Tom and the team anytime and we would receive an on-time response that met or exceeded our expectations. Loved their insights into challenges we had from time to time and always a forward-thinking approach to resolving those challenges. [Read Full Review](https://clutch.co/go-to-review/contactworks/374685)

#### 8 reviews mention Call Center Services

Staffing & Call Center Services for Wireless Solutions Co
5.0/5 — ContactWorks provides staffing and call center services for a wireless solutions provider. The team answers calls from guests who need help connecting to the client's networks and troubleshooting issues.
- 7 of 8 Call Center Services reviews are 5 stars
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/contactworks/372829)

#### Experience in 5 industries

ContactWorks has demonstrated strong expertise across various industries, including Business Services, Telecommunications, Education, and Retail. Clients commend their exceptional customer support and adaptability, particularly in delivering tailored solutions for technical and operational challenges. In Business Services and Telecommunications, they are noted for their ability to enhance customer experiences and meet strict SLAs. The overall sentiment is overwhelmingly positive, highlighting their reliability, responsiveness, and commitment to client success, making them a suitable partner for businesses in these sectors.
[Read All Reviews](https://clutch.co/profile/contactworks?verified=true#reviews)
- Telecommunications
- IT Services
- Education
- Transportation
- Retail
- Business services

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
ContactWorks is frequently recognized for its competitive pricing and overall value for money. Clients noted that the company's pricing fit their budgets while delivering exceptional service. For instance, one client emphasized that ContactWorks offered 'good value for cost' and effectively protected their brand voice while remaining cost-effective. Another client pointed out that the partnership resulted in significant cost savings and operational efficiency. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.
[Read All Reviews](https://clutch.co/profile/contactworks?verified=true#reviews)
- $50,000 to $199,999 (3 reviews)
- Less than $10,000 (1 reviews)
- $10,000 to $49,000 (1 reviews)
- $200,000 to $999,999 (1 reviews)

---

### [Davinci Virtual Office Solutions](https://clutch.co/profile/davinci-virtual-office-solutions)
#### 4.5 out of 5 star rating (20 reviews)
- < $25 average hourly rate
- 50 - 249 employees
- Salt Lake City, UT

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Davinci Virtual Office Solutions is a company providing comprehensive Contact Center Services, including Inbound and Outbound Call Center support, virtual receptionists, and telephonic support. The reviews highlight their efficiency, affordability, and customer service excellence, with approximately 90% of customers praising their responsiveness and professionalism. Their services have significantly enhanced client communication and operational efficiency while being a cost-effective solution for various businesses.
[Visit Website](https://www.davincivirtual.com/live-receptionists?utm_source=Clutch.co&utm_campaign=Reviews)


#### Innovative
Clients have described Davinci Virtual Office Solutions as 'unique' and 'innovative,' highlighting their ability to provide effective virtual office services. One reviewer noted their excellence in delivering live receptionist and web-chat services, emphasizing the smart solutions that contribute to significant cost savings of approximately $5,000 monthly. Overall, the sentiment surrounding their innovative approach is positive, showcasing their strength in enhancing business processes and client support.
- Receptionist and Live Chat for Real Estate Company (4.0/5, Dec 23, 2017): They are unique, innovative, excellent, and smart. They save us around $5,000 per month. They are a great provider of business addresses, live answering services, and meeting spaces. [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/37047)

#### 16 reviews mention Call Center Services

Virtual Receptionist & Office Services for Medical CRM Company
5.0/5 — Davinci Virtual Office Solutions provides virtual secretary services for a medical CRM company. They have a rotation of staff who answer calls, take messages, and provide support.

- 7 of 16 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/126594)

#### Experience in 11 industries

Davinci Virtual Office Solutions demonstrates expertise across various industries, including healthcare, real estate, advertising, and technology. Feedback indicates strengths in call handling and customer service, leading to improved client communication and satisfaction. Notably, clients in healthcare and real estate report significant reductions in missed calls and enhanced operational efficiency. While some reviews in advertising reflected service inconsistencies, overall sentiment remains positive, highlighting their flexibility and responsiveness as key attributes for potential clients in diverse sectors.
[Read All Reviews](https://clutch.co/profile/davinci-virtual-office-solutions?verified=true#reviews)
- Advertising & marketing
- Nonprofit
- Healthcare
- IT Services
- Media
- Real estate
- Energy & natural resources
- Business services
- Information technology
- Manufacturing
- Financial services
- Other Industry
- Government

#### 3.4 out of 5.0 rating for cost

What Clients Have Said
Davinci Virtual Office Solutions is perceived as offering competitive pricing and good value for money. Clients have expressed satisfaction with affordability, noting services like live answering and call management that save significant amounts monthly. For instance, one client mentioned spending around $100 per month for services that saved them approximately $5,000. However, there are mixed reviews, with one client criticizing their pricing as uncompetitive due to poor service. Overall, sentiment leans positive, highlighting value and cost-effectiveness.
[Read All Reviews](https://clutch.co/profile/davinci-virtual-office-solutions?verified=true#reviews)
- Less than $10,000 (12 reviews)
- $10,000 to $49,000 (3 reviews)
- $200,000 to $999,999 (2 reviews)
- $50,000 to $199,999 (1 reviews)
- $10,000,000 + (1 reviews)

---

### [Answering Service Care](https://clutch.co/profile/answering-service-care)
#### 4.8 out of 5 star rating (20 reviews)
- 50 - 249 employees
- Margate, FL

#### Services Provided - Allocation of Expertise by Percentage
- 5% Back Office Outsourcing
- 60% Call Center Services
- 20% Customer Service Outsourcing
- 5% Business Consulting
- 10% Sales Outsourcing

#### Company description
Answering Service Care, a provider of Contact Center Services and Customer Support Services, is highly regarded for its professional, helpful, and thorough customer care, with 87.5% of reviews highlighting their effective call handling and reliable 24/7 service. While there is praise for their bilingual support and value-for-money pricing, some feedback indicates areas for improvement such as mobile app updates and call recognition systems.
[Visit Website](https://www.answeringservicecare.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Reviewed 1 time in the past 6 months

Recent reviews for Answering Service Care reflect a positive sentiment, highlighting their effective 24/7 customer service and call management. A client from Wild Bill's Soda Co. praised their professionalism, helpfulness, and thoroughness, noting that callers can easily reach them. The company was selected for its budget-friendly pricing and met all project deliverables on time, with no areas identified for improvement.
- 0 of 1 reviews is 5 stars
- 1 new review for Call Center Services services
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/answering-service-care?sort_by=date_desc&verified=true#reviews)

#### 14 reviews mention Call Center Services

Call Center Services for Roofing Contractor
5.0/5 — A roofing contractor tapped Answering Service Care to provide 24/7 call center services. The team accommodates customers and captures their information through a provided script and a list of questions.

- 9 of 14 Call Center Services reviews are 5 stars
- 1 new review for Call Center Services in past 6 months
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/answering-service-care/41926)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight Answering Service Care's competitive pricing as a key factor in their selection, with multiple reviews stating that the service fits their budget well. For instance, one client mentioned, 'Pricing fit our budget,' while another noted, 'Their pricing is slightly lower than competitors.' Overall sentiment reflects a strong perception of value for money, as clients reported significant benefits from the service, indicating that it has effectively paid for itself through improved customer engagement.
[Read All Reviews](https://clutch.co/profile/answering-service-care?verified=true#reviews)
- Less than $10,000 (4 reviews)
- $10,000 to $49,000 (2 reviews)

#### 3 fixed price Call Center Services packages

Answering Service Pricing
Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC provides customer service professionals who answer your calls and chats when you can’t. We get it, so you don't have to!

---

### [Answering Legal](https://clutch.co/profile/answering-legal)
#### 5 out of 5 star rating (18 reviews)
- 50 - 249 employees
- Nesconset, NY

#### Services Provided - Allocation of Expertise by Percentage
- 60% Call Center Services
- 20% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
Answering Legal is a specialized contact center service provider focusing on law firms, offering 24/7 call handling and customer support services. With overwhelmingly positive feedback, 100% of reviewers mention their professionalism and seamless call management, highlighting their ability to create a professional appearance for law practices. Clients appreciate the team's responsiveness and detailed message-taking, with 90% praising their ability to integrate smoothly into existing operations.
[Visit Website](https://www.answeringlegal.com/)


#### 17 reviews mention Virtual receptionist

Virtual receptionist Experience
Answering Legal receives overwhelmingly positive feedback for its virtual receptionist services, with 95% of reviewers expressing satisfaction. Clients praise the team's professionalism, responsiveness, and ability to handle calls seamlessly, often believing they are speaking to in-office staff. Common themes include 24/7 availability (mentioned by 80% of reviewers) and effective call management, which has led to increased client retention and business growth. Areas for improvement are minimal, focusing mainly on the occasional lag in call handling. Overall, Answering Legal is recommended for its high-quality service.
- 16 of 17 Virtual receptionist reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/answering-legal#review-142425)

#### 18 reviews mention Call Center Services

Answering Service for Criminal Defense Law Firm
5.0/5 — Answering Legal provides answering services throughout the night for a criminal law firm. Following a provided script, they determine whether or not a call should be sent through or if they can take a message.

- 17 of 18 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/answering-legal/138916)

#### Experience in 1 industry

Answering Legal has garnered positive feedback primarily from the legal industry, with a strong presence in criminal defense, family law, consumer bankruptcy, and immigration law. Clients commend their professionalism, responsiveness, and ability to handle calls seamlessly, often making it difficult for callers to distinguish them from in-office staff. The overall sentiment is overwhelmingly favorable, highlighting their impact on client acquisition and retention, as well as their effective communication and operational flexibility. This makes them an ideal choice for legal practitioners seeking reliable answering services.
[Read All Reviews](https://clutch.co/profile/answering-legal?verified=true#reviews)
- Legal

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Overall, clients express satisfaction with Answering Legal's value for money, noting that the services provided justify their costs. For instance, one client mentioned spending around $25,000 annually, indicating flexibility in pricing based on call volume. Another client highlighted a monthly investment of $450, emphasizing that even a single new client can offset the cost. The general sentiment reflects that clients perceive the service as a valuable investment that enhances professionalism and client retention, with many recommending a trial to gauge fit.
[Read All Reviews](https://clutch.co/profile/answering-legal?verified=true#reviews)
- $10,000 to $49,000 (10 reviews)
- Less than $10,000 (3 reviews)
- $50,000 to $199,999 (2 reviews)

---

### [Voice Link of Columbus, Inc.](https://clutch.co/profile/voice-link-columbus)
#### 5 out of 5 star rating (6 reviews)
- 10 - 49 employees
- Columbus, GA

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Voice Link of Columbus, Inc. is a provider of Contact Center Services, specializing in Customer Support and Inbound Call Center services. The company is praised for its advanced technology platform, competitive pricing, and exceptional customer service, with 100% of reviews reflecting satisfaction and exceeding expectations. Notably, 90% of calls are accurately handled, emphasizing their commitment to precision and client needs.
[Visit Website](https://yourvoicelink.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Innovative
Voice Link of Columbus, Inc. has received positive feedback regarding their innovative approach to call center services. Clients noted their use of a confidentiality texting system and proactive communication methods that exceed expectations. One client emphasized their commitment to staying updated with current technology, stating, 'they always try to stay on top of the current technology.' Overall, the sentiment reflects strong satisfaction with their innovative solutions and responsiveness.
- Call Center Services for Healthcare Company (5.0/5, Apr 7, 2022): I don’t think there’s anything they can improve on — they always try to stay on top of the current technology. [Read Full Review](https://clutch.co/go-to-review/voice-link-columbus/2599)

#### 5 reviews mention Call Center Services

24/7 Call Answering for Construction Company
5.0/5 — A construction company hired Voice Link of Columbus, Inc. to provide 24/7 answering services, especially during off hours.&nbsp;

- 5 of 5 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/voice-link-columbus/184468)

#### Experience in 1 industry

Voice Link of Columbus, Inc. excels in the healthcare industry, providing call center solutions for various medical practices. Clients commend their efficiency in screening calls, customization of services, and response times, particularly in after-hours support. Stakeholders appreciate their advanced technology and professionalism, indicating a strong impact on communication management. Overall, the sentiment is highly positive, suggesting that healthcare providers seeking reliable call services would find Voice Link a suitable partner.
[Read All Reviews](https://clutch.co/profile/voice-link-columbus?verified=true#reviews)
- Healthcare

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Clients of Voice Link of Columbus, Inc. consistently commend the company for its competitive pricing and high value for money. One client noted their investment of approximately $30,000, highlighting the efficiency and responsiveness of the service, while another reported spending under $10,000 and expressed satisfaction with the accuracy of call handling. Overall, feedback indicates that clients perceive Voice Link as offering exceptional service quality relative to their costs, with no significant areas for improvement identified.
[Read All Reviews](https://clutch.co/profile/voice-link-columbus?verified=true#reviews)
- Less than $10,000 (3 reviews)
- $10,000 to $49,000 (2 reviews)

---

### [PATLive](https://clutch.co/profile/patlive)
#### 4.9 out of 5 star rating (8 reviews)
- 250 - 999 employees
- Tallahassee, FL

#### Services Provided - Allocation of Expertise by Percentage
- 90% Call Center Services
- 10% Customer Service Outsourcing

#### Company description
PATLive is a company specializing in Contact Center Services, providing comprehensive Customer Support Services, including Inbound Call Center and Phone Support. Across reviews, 100% of clients appreciate their efficiency and customer care, with numerous testimonials highlighting time savings and improved call handling. While some note the services are costly, the consensus is that PATLive delivers valuable and professional support consistently, enhancing business operations.
[Visit Website](https://www.patlive.com/?utm_source=Clutch.co&utm_medium=referral)


#### Easy to reach
Clients have expressed a high level of satisfaction with PATLive's accessibility and responsiveness. One reviewer noted, "Whenever I have questions or concerns, I can reach out to their team. They always go out of their way to be helpful and friendly." Overall, the sentiment reflects that PATLive is easy to reach and provides effective support, contributing positively to client operations and enabling them to focus on core business activities.
- 24/7 Answering Services for Residential Real Estate Investing Firm (5.0/5, Feb 12, 2019): Whenever I have questions or concerns, I can reach out to their team. They always go out of their way to be helpful and friendly. [Read Full Review](https://clutch.co/go-to-review/patlive/58344)

#### 5 reviews mention Virtual receptionist

Virtual receptionist Experience
PATLive's virtual receptionist services receive overwhelmingly positive feedback, with 85% of reviewers expressing satisfaction. Clients commend their 24/7 availability, professionalism, and ability to streamline operations, noting that they significantly save time and enhance customer interactions. Key strengths include responsiveness and adaptability to individual business needs. Clients recommend a structured script for optimal results. While a few suggest improvements, primarily regarding costs and language support, overall sentiment remains highly favorable, with many describing PATLive as a valuable partner in business growth.
- 4 of 5 Virtual receptionist reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/patlive#review-56898)

#### 7 reviews mention Call Center Services

Live Answering Services for Real Estate Firm
5.0/5 — PATLive provides live phone answering services for a real estate company. Call center agents follow a prescribed script that is integrated with an online database.

- 6 of 7 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/patlive/55965)

#### Experience in 3 industries

PATLive has demonstrated strong expertise in the real estate and healthcare industries, receiving positive feedback for their responsive and professional call answering services. Real estate clients appreciate their ability to manage high call volumes, enhancing efficiency and lead generation. In healthcare, they provide timely responses that improve client engagement. Overall, sentiment is highly favorable, particularly for small businesses seeking reliable phone support, making them a suitable choice for real estate and healthcare sectors.
[Read All Reviews](https://clutch.co/profile/patlive?verified=true#reviews)
- Sports
- Real estate
- Healthcare

---

### [Anserve Inc.](https://clutch.co/profile/anserve-0)
#### 4.9 out of 5 star rating (17 reviews)
- 50 - 249 employees
- Butler, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 90% Call Center Services
- 10% Customer Service Outsourcing

#### Company description
Anserve Inc. excels in providing comprehensive Contact Center Services, specializing in both Inbound and Outbound Call Center operations. With a focus on Customer Support Services, including telephonic support for medical and utility sectors, they are praised for professionalism, responsiveness, and cost-effective solutions. Notably, 100% of reviewers commend their reliability and effective communication, making them a valued partner for seamless customer interactions and telemarketing services.
[Visit Website](https://www.anserve.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 11 reviews mention Call Center Services

Answering Services for Nephrologist's Office 
4.5/5 — Anserve Inc. provides answering services for a kidney doctor’s office. The team takes messages after hours. They contact the doctor via text or phone call in urgent cases.

- 10 of 11 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/anserve-0/46568)

#### Experience in 6 industries

Anserve Inc. demonstrates notable expertise in various sectors, particularly in Medical, Home Services, Real Estate, Financial Services, and Energy. Feedback across industries emphasizes their responsiveness, professionalism, and effective call management. Clients commend their seamless service, especially for after-hours support, which enhances patient care in medical settings. The overall sentiment reflects a high level of satisfaction, suggesting that potential clients in these industries can expect reliable and impactful service from Anserve Inc.
[Read All Reviews](https://clutch.co/profile/anserve-0?verified=true#reviews)
- Medical
- Healthcare
- Other Industry
- Energy & natural resources
- Real estate
- Financial services
- Consumer Products
- Home Services

#### 4.3 out of 5.0 rating for cost

What Clients Have Said
Anserve Inc. is frequently praised for its cost-effectiveness and value for money. Clients have noted their services save money while maintaining high quality, with one stating, 'It has saved our office money on a monthly basis while receiving excellent service.' Another client highlighted that their pricing fit their budget. Overall, feedback indicates that clients perceive Anserve Inc. as a reliable partner that provides significant value relative to its cost.
[Read All Reviews](https://clutch.co/profile/anserve-0?verified=true#reviews)
- Less than $10,000 (4 reviews)
- $10,000 to $49,000 (4 reviews)
- $50,000 to $199,999 (2 reviews)

#### Completed projects in 10 cities
- Cranford, New Jersey (1 projects)
- Linden, New Jersey (1 projects)
- Long Branch, New Jersey (1 projects)
- Mahwah, New Jersey (1 projects)
- Morristown, New Jersey (1 projects)
- Teaneck, New Jersey (1 projects)
- New York City, New York (3 projects)
- Neptune City, New Jersey (1 projects)
- Chestnut Ridge, New York (1 projects)
- Holmdel, New Jersey (1 projects)

[View Reviews](https://clutch.co/profile/anserve-0?verified=true#reviews)

---

### [Outsourcing Business Solutions](https://clutch.co/profile/outsourcing-business-solutions)
#### 5 out of 5 star rating (5 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Philadelphia, PA

#### Services Provided - Allocation of Expertise by Percentage
- 50% Accounting
- 25% Back Office Outsourcing
- 25% Call Center Services

#### Company description
Outsourcing Business Solutions specializes in Contact Center Services, excelling in Customer Support and Inbound Call Center functions for law firms and other sectors. The company is praised for its transparency, effective communication, and reliability, with 100% positive feedback on their project management. Clients value their honesty and ability to collaborate effectively, ensuring long-term partnerships.
[Visit Website](https://www.outsourcingbusinesssolutions.com/)


#### Well-organized projects
Clients have expressed strong satisfaction with Outsourcing Business Solutions' project management, highlighting their well-organized approach. One client noted, "They complete their work on time and even deliver prior to the deadlines," emphasizing their efficiency and productivity. Another remarked on their structured methodology, stating, "I like the way they work." Overall, feedback reflects a positive sentiment regarding the company's ability to manage projects effectively and meet client needs.

#### 1 review mentions Call Center Services

Accounting Services for Law Firm 
5.0/5 — A law firm has hired Outsourcing Business Solutions for backend accounting and reconciliation services. The client works with a small team of individuals from Outsourcing Business Solutions.
- 1 of 1 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/outsourcing-business-solutions/201287)

#### Experience in 4 industries

Outsourcing Business Solutions has received positive feedback across several industries, including Financial Services, Legal, and Business Services. Clients commend their expertise in accounting and bookkeeping, with notable strengths in efficiency, communication, and adaptability. In Financial Services, they facilitated QuickBooks management, while in Legal, they provided backend bookkeeping. Their impact is evident in improved financial processes and higher profit margins in Business Services. Overall, companies seeking reliable accounting support in these sectors are likely to find a good match with Outsourcing Business Solutions.
[Read All Reviews](https://clutch.co/profile/outsourcing-business-solutions?verified=true#reviews)
- Financial services
- Other Industry
- IT Services
- Business services
- Legal

#### Completed projects in 2 countries
- India (3 projects)
- United States (2 projects)

This provider is available in 5 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Eastern Time (AET)
This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/outsourcing-business-solutions?verified=true#reviews)

---

### [LawyerLine™](https://clutch.co/profile/lawyerline)
#### 4.9 out of 5 star rating (7 reviews)
- < $25 average hourly rate
- 250 - 999 employees
- Bernards, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 5% AI Development
- 5% Back Office Outsourcing
- 75% Call Center Services
- 5% Customer Service Outsourcing
- 5% Sales Outsourcing
- 5% Search Engine Optimization

#### Company description
LawyerLine™ specializes in Contact Center Services for law firms, offering 24/7 Customer Support Services including inbound call handling and appointment scheduling. Reviews highlight their excellent communication and adaptability, with approximately 90% of feedback being positive. Clients appreciate their efficiency, responsiveness, and value for money, noting their ability to seamlessly integrate into existing workflows and enhance client acquisition without requiring in-house staff.
[Visit Website](https://www.lawyerline.ai/?clutch)


#### Receptive
Clients have noted LawyerLine's strong receptiveness to feedback and effective communication. One client highlighted, 'They’re receptive to feedback and very easy to talk to,' emphasizing their quick response times, with a specific mention of receiving replies within an hour. The team's compassionate and patient demeanor was also appreciated, allowing clients to delegate tasks without the burden of hiring a full-time receptionist. Overall, the sentiment reflects satisfaction with their responsiveness and adaptability.
- Answering Services for Legal Services Company (5.0/5, Jul 2, 2021): They’re receptive to feedback and very easy to talk to. If I need support, I send them an email, and Jenna gets back to me within an hour. Initially, I did have to call their main phone number, but it proved to be complicated, so my contacts gave me their phone numbers, and I can just call them if I need help. [Read Full Review](https://clutch.co/go-to-review/lawyerline/71759)

#### 6 reviews mention Call Center Services

Receptionist Services for Law Firm
5.0/5 — LawyerLine™ provides receptionist services. They handle all incoming calls and redirect them to the proper internal teammate. They also do intake calls and gather specific information on behalf of the client.

- 5 of 6 Call Center Services reviews are 5 stars
- 1 new review for Call Center Services in past 6 months
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/lawyerline/33834)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
LawyerLine™ has received positive feedback regarding its cost-effectiveness and value for money. Clients have noted that the pricing fits their budgets and provides excellent service quality. One client emphasized the impressive value for money, stating LawyerLine is 'incredibly accommodating' and tailored their services effectively. Another client highlighted that LawyerLine's competitive pricing was a significant factor in their decision to switch from a more expensive provider. Overall, the sentiment is that LawyerLine delivers substantial value relative to its cost.
[Read All Reviews](https://clutch.co/profile/lawyerline?verified=true#reviews)
- Less than $10,000 (5 reviews)
- $10,000 to $49,000 (2 reviews)

#### Completed projects in 6 cities
- Coral Springs, Florida (1 projects)
- Charleston, South Carolina (1 projects)
- Los Angeles, California (2 projects)
- Newport Beach, California (1 projects)
- Sacramento, California (1 projects)
- Springfield, New Jersey (1 projects)

This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
This provider is fluent in 2 languages:
- English
- Spanish
[View Reviews](https://clutch.co/profile/lawyerline?verified=true#reviews)

---

### [LiveAdmins](https://clutch.co/profile/liveadmins)
#### 5 out of 5 star rating (1 reviews)
- 250 - 999 employees
- Chicago, IL

#### Services Provided - Allocation of Expertise by Percentage
- 15% AI Consulting
- 25% AI Development
- 25% Call Center Services
- 20% Customer Service Outsourcing
- 15% Generative AI

#### Company description
LiveAdmins offers Contact Center Services and specializes in Customer Support Services, providing real-person interaction for website chat solutions. Clients appreciate their responsiveness and effective communication, with 100% positive feedback highlighting their timely project delivery and ease of reaching support representatives, underscoring their commitment to quality telephonic support and customer care services.
[Visit Website](https://www.liveadmins.com/)


#### Timely
Clients have consistently praised LiveAdmins for their timely delivery and responsiveness. One client noted, 'They deliver on time' and highlighted the ease of communication with real representatives, stating, 'It is impressive to work with real people who answer the phone.' Overall, the sentiment regarding timeliness is highly positive, with no reported areas for improvement in this aspect.

#### 1 review mentions Call Center Services

Chat Support Services for Solar Solutions Company
5.0/5 — LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers.
- 1 of 1 Call Center Services reviews are 5 stars
- 1 new review for Call Center Services in past 6 months
- Unknown avg. project cost
[Read Full Review](https://clutch.co/go-to-review/liveadmins/399793)

#### Experience in 1 industry

LiveAdmins has demonstrated expertise in the solar energy sector, providing personalized chat services that enhance customer experience by avoiding AI interactions. Clients appreciate their responsiveness and reliable project management, leading to positive sentiment. The ongoing collaboration with Sun Valley Solar Solutions highlights their effectiveness in qualifying leads and supporting customer service. This provider is particularly well-suited for industries requiring human-centric communication solutions.
[Read All Reviews](https://clutch.co/profile/liveadmins?verified=true#reviews)
- Other industries

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
[Read All Reviews](https://clutch.co/profile/liveadmins?verified=true#reviews)

---

### [Express Virtual Assistant](https://clutch.co/profile/express-virtual-assistant)
#### 4.6 out of 5 star rating (28 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Princeton, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 50% Call Center Services

#### Company description
Express Virtual Assistant is a customer service center specializing in call handling and telephonic support services. They are consistently praised for professionalism and reliability, with 100% positive feedback highlighting their effective project management and communication. Approximately 60% of reviewers commend their ability to integrate seamlessly into existing workflows, enhancing operational efficiency and customer satisfaction.
[Visit Website](https://www.expressvirtualassistant.com/)


#### Reviewed 25 times in the past 6 months

Over the past six months, Express Virtual Assistant has received overwhelmingly positive feedback from clients across various industries. Clients praised their professionalism, attention to detail, and ability to seamlessly integrate into internal workflows. Specific instances highlighted include improved operational efficiency, reduced administrative workloads, and enhanced customer communication. Notably, one client remarked on their 'outstanding' ability to support marketing efforts, while another emphasized their 'consistent' delivery and reliability. Overall, clients expressed satisfaction with the service, citing no significant areas for improvement.
- 8 of 25 reviews are 5 stars
- 5 new reviews for Call Center Services services
- $10,000 – $49,000 avg. project cost
[Read 25 Recent Reviews](https://clutch.co/profile/express-virtual-assistant?sort_by=date_desc&verified=true#reviews)

#### 5 reviews mention Call Center Services

Call Center Services for Creative Agency
5.0/5 — Express Virtual Assistant provided call answering services for a creative agency's end customers. The team served as an intake resource for law firms and medical practices.
- 3 of 5 Call Center Services reviews are 5 stars
- 5 new reviews for Call Center Services in past 6 months
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/442378)

#### 4.6 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight Express Virtual Assistant's competitive pricing and excellent value for money. Feedback emphasizes that their services fit well within client budgets while delivering high-quality support. For instance, one client noted, 'Good value for cost,' and another remarked on their ability to act as an 'extension of our own team.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, allowing businesses to focus on core operations while reducing administrative burdens.
[Read All Reviews](https://clutch.co/profile/express-virtual-assistant?verified=true#reviews)
- $10,000 to $49,000 (13 reviews)
- $50,000 to $199,999 (9 reviews)
- Less than $10,000 (2 reviews)

#### Completed projects in 3 countries
- Canada (1 projects)
- Poland (3 projects)
- United States (15 projects)

[View Reviews](https://clutch.co/profile/express-virtual-assistant?verified=true#reviews)

---

### [Helplama](https://clutch.co/profile/helplama)
#### 5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Walnut, CA

#### Services Provided - Allocation of Expertise by Percentage
- 25% Call Center Services
- 75% Customer Service Outsourcing

#### Company description
Helplama specializes in providing customer support services, including managing communication channels such as emails, live chat, phone, and social media inquiries. The overall feedback highlights their efficiency in improving response times and customer satisfaction, as well as their organized project management and impressive agent retention. The client noted no areas for improvement, indicating high satisfaction with Helplama's services.
[Visit Website](https://helplama.com)


#### Well-organized projects
Clients have consistently praised Helplama for their well-organized project management. One CEO noted the exceptional organization, highlighting a dedicated account manager and real-time responses from the agent team lead. The client emphasized the stability of the team over four years, indicating a deep understanding of their operations. Overall, feedback reflects a strong sentiment regarding Helplama's structured processes, contributing to improved response times and customer satisfaction.

#### Experience in 1 industry

Helplama has demonstrated strong expertise in the eCommerce sector, particularly in customer support for digital consumer products. They received positive feedback for their quick response times and effective resolution of customer inquiries, leading to significant improvements in customer satisfaction scores. Their organized processes and dedicated account management were also noted as strengths. Overall, their impact in the eCommerce industry indicates a solid fit for businesses seeking enhanced customer support solutions.
[Read All Reviews](https://clutch.co/profile/helplama?verified=true#reviews)
- eCommerce

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed high satisfaction with Helplama's value for money, noting efficient service and effective project management. One CEO highlighted the significant improvement in response times and customer satisfaction rates after engaging Helplama, emphasizing their organized approach and dedicated account management. The long-term retention of agents was particularly praised, indicating a strong investment in quality. Overall, clients feel that Helplama delivers excellent service relative to its pricing, with no reported areas for improvement.
[Read All Reviews](https://clutch.co/profile/helplama?verified=true#reviews)
- $50,000 to $199,999 (1 reviews)

#### 2% of employees work in Walnut office
Walnut, CA
340 S Lemon Ave Walnut 
2 - 5 employees

[See All Locations (2)](https://clutch.co/profile/helplama#location)

---

### [ACC](https://clutch.co/profile/acc)
#### 4.6 out of 5 star rating (10 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Bristol, CT

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 50% Call Center Services
- 25% Customer Service Outsourcing

#### Company description
ACC specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The company is recognized for efficient customer support, with approximately 80% of reviewers highlighting their quick response and reliability. However, pricing is noted as an area for improvement by 25% of clients. Overall, ACC delivers high-quality customer service and telephonic support, creating value for businesses.
[Visit Website](http://www.americancustomercare.com)


#### Honest
Clients have highlighted ACC's honesty and efficiency as key strengths. One client noted, 'They are honest and efficient,' emphasizing their trustworthy service. Additionally, the firm has been recognized for their good communication and responsible handling of calls, which further reinforces the positive sentiment surrounding their integrity. Overall, the feedback reflects a strong sense of reliability and professionalism in their operations.
- Customer Phone Support for Consumer Products Firm (4.0/5, Aug 11, 2017): They are honest and efficient. [Read Full Review](https://clutch.co/go-to-review/acc/136609)

#### 10 reviews mention Call Center Services

Appointment Setting Services for Legal Firm
4.0/5 — 
- 4 of 10 Call Center Services reviews are 5 stars
- $1,000,000 – $9,999,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/acc/25290)

#### Experience in 6 industries

ACC has demonstrated expertise across various industries, including Information Technology, Legal, Financial Services, Government, and Retail. Clients frequently commend their efficiency, reliability, and quality of service, noting significant time and cost savings. Overall sentiment is positive, particularly within IT and Legal sectors, where ACC's ability to enhance productivity and customer service is highlighted. Potential clients in these industries may find ACC to be a strong fit for their projects.
[Read All Reviews](https://clutch.co/profile/acc?verified=true#reviews)
- Other industries
- Legal
- Financial services
- Retail
- Government
- Consumer Products
- Other Industry
- Information technology

#### Completed projects in 9 cities
- Miami, Florida (1 projects)
- Southaven, Mississippi (1 projects)
- Farmington, Connecticut (1 projects)
- Edison, New Jersey (1 projects)
- Long Branch, New Jersey (1 projects)
- Secaucus, New Jersey (1 projects)
- New York City, New York (1 projects)
- Henderson, Nevada (1 projects)
- Boardman, Oregon (1 projects)

[View Reviews](https://clutch.co/profile/acc?verified=true#reviews)

---

### [Back Office Betties](https://clutch.co/profile/back-office-betties)
#### 5 out of 5 star rating (3 reviews)
- 10 - 49 employees
- Scottsdale, AZ

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 50% Call Center Services

#### Company description
Back Office Betties is a company specializing in Customer Support Services and Inbound Call Center solutions, providing virtual reception and call handling services tailored for legal practices. Feedback is overwhelmingly positive, with 100% of reviewers praising their professionalism and customer service. Clients frequently commend their seamless integration and personalized approach, significantly enhancing productivity and client satisfaction. Areas for improvement are minimal, with suggestions for an app being the most common.
[Visit Website](https://backofficebetties.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 2 reviews mention Virtual receptionist

Virtual receptionist Experience
Back Office Betties has received overwhelmingly positive feedback for their virtual receptionist services, with 95% of clients expressing satisfaction. Common themes include exceptional customer service, effective communication, and a personalized approach, highlighted by instances of team members going above and beyond. Clients noted a significant reduction in time spent on scheduling and call management, with one attorney reporting a near-complete elimination of scheduling difficulties. Suggestions for improvement were minimal, indicating a strong overall performance.
- 2 of 2 Virtual receptionist reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/back-office-betties#review-26112)

#### 3 reviews mention Call Center Services

Call Center Services for Law Firm
5.0/5 — Back Office Betties provides remote receptionist services for a law firm. They take messages and information from callers, conduct warm transfers, and schedule follow-up calls as needed.

- 3 of 3 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/back-office-betties/26112)

#### Experience in 1 industry

Back Office Betties has demonstrated expertise primarily in the legal industry, providing essential virtual reception services that enhance client interactions and operational efficiency. Clients consistently praise their high-quality customer service and the professionalism of their reception team, which fosters a seamless integration with law practices. The overall sentiment is highly positive, with notable strengths in communication, reliability, and client care. Firms seeking efficient reception solutions and improved client management in the legal sector would find Back Office Betties to be a commendable match.
[Read All Reviews](https://clutch.co/profile/back-office-betties?verified=true#reviews)
- Legal

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Clients express high satisfaction with Back Office Betties' cost-effectiveness and value for money. One client reported spending $5,000–$10,000 annually, noting significant time savings and enhanced customer service. Another highlighted their investment of around $3,000 per year, emphasizing seamless communication and personalized service. Overall, clients appreciate the substantial benefits relative to their costs, often citing improved productivity and reduced stress, while acknowledging the exceptional quality of service provided.
[Read All Reviews](https://clutch.co/profile/back-office-betties?verified=true#reviews)
- Less than $10,000 (3 reviews)

---

### [AnswerConnect](https://clutch.co/profile/answerconnect)
#### 4.6 out of 5 star rating (31 reviews)
- 1,000 - 9,999 employees
- Portland, OR

#### Services Provided - Allocation of Expertise by Percentage
- 70% Call Center Services
- 30% Sales Outsourcing

#### Company description
AnswerConnect is a provider of Contact Center Services specializing in Customer Support Services, including Inbound Call Center and Customer Care Services. The company is praised for its efficiency and organization, with approximately 90% of reviewers highlighting their exceptional customer service and call handling capabilities. Many clients report significant cost savings and improved productivity, with 75% noting the flexibility and professionalism of their services.
[Visit Website](https://www.answerconnect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Easy to work with
Clients consistently report that AnswerConnect is easy to work with, highlighting the simplicity of adapting services to meet their needs. One reviewer noted the effectiveness of changing call scripts and the ease of reaching support when issues arise. Another client emphasized the service's user-friendliness and efficiency in managing call volumes without additional staffing. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.
- Inbound Call Services for Manufacturing Company (4.5/5, Dec 24, 2017): They are easy to use.​​​​​​​ [Read Full Review](https://clutch.co/go-to-review/answerconnect/37069)
- Call Center Services for Legal Services Provider (5.0/5, Oct 16, 2020): The workflow between our team and theirs was very effective. What stood out the most was how easy it is to change the script as needed. It is also impressive how easy it is to get someone on the phone to help when an issue arises. [Read Full Review](https://clutch.co/go-to-review/answerconnect/89251)

#### 31 reviews mention Call Center Services

Effective Answering Service Solution
4.5/5 — 
- 17 of 31 Call Center Services reviews are 5 stars
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/answerconnect/118692)

#### Experience in 12 industries

AnswerConnect has received positive feedback across various industries including Retail, Legal, Manufacturing, Information Technology, and Arts. Clients commend their expertise in customer service, lead qualification, and call handling. Industry-specific strengths include personalized communication in Retail, a pleasant client interface in Legal, and efficiency in Manufacturing. Overall sentiment is favorable, indicating that AnswerConnect's services are effective and well-received, making them a suitable choice for businesses seeking reliable inbound service solutions.
[Read All Reviews](https://clutch.co/profile/answerconnect?verified=true#reviews)
- Arts, entertainment & music
- Information technology
- Other Industry
- Transportation
- Healthcare
- Real estate
- Consumer Products
- Financial services
- Telecommunications
- Advertising & marketing
- Legal
- Manufacturing
- Business services
- Retail

#### 1.6 out of 5.0 rating for cost

What Clients Have Said
Clients frequently commend AnswerConnect for its cost-effectiveness and value for money, with many noting significant savings on labor costs. One client highlighted spending approximately $289 per month while praising the service's impact on customer satisfaction. Another remarked on saving $4,000 to $5,000 monthly due to efficient call handling. Overall, feedback suggests that AnswerConnect provides a reliable service at a reasonable price, allowing businesses to enhance productivity without the expense of additional staff.
[Read All Reviews](https://clutch.co/profile/answerconnect?verified=true#reviews)
- Less than $10,000 (19 reviews)
- $10,000 to $49,000 (6 reviews)
- $50,000 to $199,999 (2 reviews)
- $200,000 to $999,999 (2 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

---

### [Lambent Marketing](https://clutch.co/profile/lambent-marketing)
#### 5 out of 5 star rating (4 reviews)
- < $25 average hourly rate
- 10 - 49 employees
- Birmingham, AL

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 10% Call Center Services
- 20% Content Marketing
- 15% Customer Service Outsourcing
- 10% Business Consulting
- 15% Search Engine Optimization
- 10% Social Media Marketing

#### Company description
Lambent Marketing is a comprehensive marketing consultancy specializing in branding, marketing strategy, and business process outsourcing. The reviews indicate a 100% positive feedback rate, with clients praising their expertise, seamless communication, and ability to deliver tailored solutions. Approximately 75% of reviewers highlight their impressive project management and adaptability in meeting business needs. Lambent Marketing is commended for providing a holistic service that consistently meets or exceeds client expectations.
[Visit Website](https://lambent.co/)


#### High-quality work
Clients have consistently praised Lambent Outsourcing for delivering high-quality work. One CEO noted that the consultant provided an end-to-end solution for an email marketing campaign, demonstrating exceptional skill in list acquisition, creative design, and execution. The client emphasized their satisfaction with the outcomes and highlighted the company's ability to understand and enhance their vision. Overall, the sentiment reflects strong approval of Lambent's capabilities and professionalism in handling projects.
- Email Marketing Campaign Management for Financing Company (5.0/5, Jul 6, 2021): How easily they were able to grasp our vision and actually improve upon it. [Read Full Review](https://clutch.co/go-to-review/lambent-marketing/74289)

#### Experience in 3 industries

Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.
[Read All Reviews](https://clutch.co/profile/lambent-marketing?verified=true#reviews)
- Consulting
- Financial services
- Telecommunications

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.
[Read All Reviews](https://clutch.co/profile/lambent-marketing?verified=true#reviews)
- $200,000 to $999,999 (2 reviews)
- $10,000 to $49,000 (1 reviews)

#### Completed projects in 3 countries
- Mexico (1 projects)
- Philippines (1 projects)
- United States (2 projects)

[View Reviews](https://clutch.co/profile/lambent-marketing?verified=true#reviews)

---


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## Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

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We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines:

- In-depth client interviews and ratings
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## U.S. Virtual Receptionist Services FAQs



### Why hire a United States–based virtual receptionist agency?

Hiring a U.S. based virtual receptionist team keeps your customer experience aligned with local expectations and regulations. These dedicated firms offer advantages such as:

Native English support with strong coverage for Spanish and other languages common in U.S. markets
Compliance familiarity
Time-zone alignment across ET–PT for true 24/7/365 or extended business hours
Deep integrations with U.S. tools
Local number porting, emergency handoffs, and on-call escalation that mirror U.S. operations

If you rely on appointments, intake, or high-value calls, U.S.-based live receptionist services reduce missed opportunities while protecting brand reputation.

### How much does it cost to hire a virtual receptionist firm in the United States?

Pricing typically depends on minutes, channels, and coverage. Based on Clutch’s data, clients can expect:

Starter plans: $150 – $600 per month for 50–250 minutes
Per-minute rates: $1.00 – $2.50+ (watch for 30–60 second billing increments and rounding rules)
Per-call pricing: $0.80 – $3.00 where available
24/7 or higher-volume plans: $600 – $2,500+ per month
Dedicated agent or team: $3,000 – $5,500+ per full-time agent/month
Add-ons: appointment scheduling, CRM/EMR integrations, bilingual handling, SMS/chat, and complex scripting

Tip: For a virtual answering service for small business, estimate monthly minutes from your current call logs, then add a 10%–20% buffer for seasonality.

### Which industries do U.S. virtual receptionist firms serve?

Most virtual receptionist providers tailor scripts, compliance, and integrations by sector. These firms support markets and verticals such as:

Healthcare and dental – HIPAA-aware intake, insurance verification, EMR-friendly handoffs
Legal – conflict checks, case-intake triage, Clio/PracticePanther calendars
Home services and property management – dispatch protocols, on-call rotation, ServiceTitan/Housecall Pro
Real estate – lead capture, showing coordination, CRM follow-ups
Financial services – identity verification, appointment setting, secure payment handling
E-commerce and retail – order status, returns guidance, live chat escalations
SaaS and tech startups – tier-0/1 support, ticket creation, status updates
Professional services – consultation scheduling and form completion


### How do I choose the right virtual receptionist agency in the United States?


Define your project’s specific requirements and objectives — overflow vs. 24/7, new lead capture, appointment setting, payments, or basic support
Set your SLAs — average speed of answer, first-call resolution, escalation paths, and callback timing
Confirm integrations — calendars, CRMs/EMRs, payment gateways, and ticketing
Review staffing model — shared vs. dedicated agents, concurrency, and training cadence
Validate QA and reporting — call recordings/transcripts, monthly scorecards, dashboards, and coaching
Test before you sign — run a 2–4 week pilot with clear success metrics and script iterations
Ask for proof of work — case studies, references, and security posture

Maximize the directories and resources available on Clutch to find trusted firms for your project. Streamline your search by filtering options by pricing, client reviews, and industry expertise.

### What are red flags when hiring a virtual receptionist firm in the United States?


Long lock-ins (12+ months) before a pilot or performance review
Vague billing (no clarity on increments, after-hours rates, or transfer fees)
No call recordings/transcripts or limited QA visibility
Inflexible scripts and slow iteration cycles
No documented security controls or unwillingness to sign a BAA for healthcare work
High agent concurrency with poor average speed of answer (>60 seconds) and missed-SLA penalties that don’t favor the client
Weak integration support or manual, error-prone handoffs

Part of mitigating risks is proactivity when evaluating potential partners. Identifying and avoiding these red flags early prevents headaches and costly mishaps.