# Top Survey Companies in the United States Highly reviewed Surveys Companies companies in United States include SalesRoads, 1840 & Company, Leadium, XACT, ROI CX Solutions, Wing Assistant, JMS Elite, Specialty Answering Service, Ver-A-Fast, Uassist.ME. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Survey Companies in the United States Ratings Updated: Jul 16, 2026 ### [SalesRoads](https://clutch.co/profile/salesroads) #### 4.9 out of 5 star rating (66 reviews) - $5,000+ minimum project size - 50 - 249 employees - Boca Raton, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Email Marketing - 80% Sales Outsourcing #### Company description SalesRoads is an outbound call center and telemarketing firm that offers services in lead generation, sales pipeline development, and customer engagement. With a focus on strategic outreach, their clients report high satisfaction, highlighting their responsiveness and organization. Approximately 90% of reviews praise their effectiveness in driving results and adapting strategies, although some note room for improvement in onboarding processes. [Visit Website](https://salesroads.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=us-call-centers-surveys-companies) #### Reviewed 1 time in the past 6 months Recent client feedback on SalesRoads highlights their exceptional performance in lead generation, achieving contact and trial rates exceeding targets by 150% to 200%. Clients commend their responsiveness and proactive communication, with regular weekly meetings fostering collaboration. One client noted their impressive adaptability, incorporating feedback into discussions to refine strategies. Overall, sentiment is highly positive, with no significant areas for improvement identified by clients in the last six months. - 1 of 1 reviews is 5 stars - $50,000 – $199,999 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/salesroads?sort_by=date_desc&verified=true#reviews) #### 2 reviews mention Customer Surveys & Market Research Calls Customer Surveys & Market Research Calls Experience SalesRoads has received predominantly positive feedback for their Customer Surveys & Market Research Calls service, with approximately 85% of reviews highlighting their expertise in lead generation and effective communication with clients. Clients noted a significant return on investment, with one stating they received 10-15 appointments weekly. However, 15% of reviewers mentioned challenges in communication and project management. Overall, clients praised their adaptability and customer service, emphasizing their value in understanding specific business needs. - 1 of 2 Customer Surveys & Market Research Calls reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/salesroads#review-80563) #### 38 reviews mention Call Center Services Appointment Setting Services for Material Handling Company 5.0/5 — SalesRoads (formerly VSA Prospecting) managed lead generation and appointment setting for a material handling company. The team works hand-in-hand with the client to develop scripts and narrow down ideal customers. - 28 of 38 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/salesroads/119105) #### Experience in 11 industries SalesRoads has demonstrated expertise across various industries, including Media, Information Technology, Manufacturing, Financial Services, and Real Estate. Feedback highlights their strengths in lead generation and appointment setting, with clients noting significant increases in qualified leads and sales. The overall sentiment reflects high satisfaction, particularly in their adaptability, communication, and responsiveness, making them a strong fit for B2B companies seeking growth in these sectors. [Read All Reviews](https://clutch.co/profile/salesroads?verified=true#reviews) ##### Advertising & marketing Experience SalesRoads demonstrates exceptional expertise in the Advertising & Marketing sector, particularly in outbound lead generation and appointment setting. Clients have praised their attention to detail, strong communication, and proven ROI, with reported triple-digit sales increases. Their customized approach and consistent support have made them an integral partner for various organizations, enhancing the effectiveness of marketing campaigns and lead generation efforts. Overall, SalesRoads is well-regarded for their reliability and impact in the industry. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Outbound Lead Generation for Marketing Services (5.0/5, Feb 1, 2018): SalesRoads helps generate new prospects via outbound calls and appointment setting. The team also provides up-to-date reports on current campaigns. [Read Full Review](https://clutch.co/go-to-review/salesroads/47012) - Lead Generation Dialing Campaigns for Hydraulics Manufacturer (5.0/5, Oct 22, 2018): SalesRoads work on project-based outbound dialing campaigns, working to generate qualified marketing leads for specific projects. They also provide advice on scripts and review techniques. [Read Full Review](https://clutch.co/go-to-review/salesroads/136884) ##### Manufacturing Experience SalesRoads has demonstrated significant expertise in the Manufacturing industry, receiving positive feedback for their lead generation and sales development services. Clients highlighted their ability to create robust sales funnels, effectively engage with potential leads, and foster strong communication throughout projects. Notable outcomes include the generation of over $15 million in qualified pipeline opportunities and consistent metrics achievement. Overall, clients found SalesRoads to be a committed partner, showcasing a hands-on approach and a genuine interest in their success, making them a strong fit for manufacturing businesses seeking growth. - 6 reviews for manufacturing industry - 6 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Outbound Calling Campaign Support for Global Solutions Firm (5.0/5, Aug 5, 2020): SalesRoads (formerly VSA Prospecting) augments an outbound calling campaign to increase attendance at an annual user conference. Services include scripting, making calls, and designing customizable email templates for follow-up purposes. [Read Full Review](https://clutch.co/go-to-review/salesroads/31498) - Lead Generation for Manufacturing Company (5.0/5, Apr 21, 2021): SalesRoads generates leads and makes over a thousand calls per month on behalf of their client. They’re involved in the entire sales process. They even send out samples to potential buyers and record orders. [Read Full Review](https://clutch.co/go-to-review/salesroads/130862) - Outreach Campaigns for Manufacturing Firm (5.0/5, Oct 19, 2022): SalesRoads has been hired to manage outreach campaigns for a manufacturing firm. The team reaches out to non-users to set up real-time appointments and sends in-depth campaign metrics to the client. [Read Full Review](https://clutch.co/go-to-review/salesroads/163081) - Lead Generation Services for Management & Sales Consultancy (5.0/5, Oct 19, 2022): SalesRoads provided lead generation services for a management and sales consulting firm. They aided in the construction and implementation of outreach strategies to drive revenue and client acquisition. [Read Full Review](https://clutch.co/go-to-review/salesroads/163089) - Sales Prospecting & Lead Generation for Robotics Company (5.0/5, May 3, 2024): SalesRoads (formerly VSA Prospecting) provides sales prospecting services for a robotics company. The team finds and generates leads, does outbound calling and appointment booking, and provides data on their calls and emails. [Read Full Review](https://clutch.co/go-to-review/salesroads/286560) - Lead Generation Services for Label Manufacturing Company (5.0/5, Oct 29, 2024): SalesRoads provides lead generation services for a label manufacturing company. The team is responsible for developing a sales funnel of qualified leads for the client. [Read Full Review](https://clutch.co/go-to-review/salesroads/326715) ##### Real estate Experience SalesRoads demonstrates a solid understanding of the real estate industry, effectively aiding clients in recruiting real estate agents and appraisers. Their collaborative approach and commitment to timely project management have garnered positive feedback, highlighting their efficiency and responsiveness. Clients appreciate their market research capabilities, resulting in measurable outcomes such as increased demo bookings and qualified leads. While initial onboarding posed challenges, their overall impact and value proposition make them a strong candidate for businesses in the real estate sector. - 1 review for real estate industry - Unknown avg. project cost - Market Research & Call Center Services for Home Appraisal Co (4.0/5, Aug 16, 2024): SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's users. [Read Full Review](https://clutch.co/go-to-review/salesroads/307978) ##### Financial services Experience SalesRoads has received positive feedback from clients in the Financial services industry, highlighting their expertise in lead generation and appointment setting. Clients praised their responsiveness, strategic approach, and ability to align projects with business goals. The company demonstrated a strong commitment to understanding client needs, resulting in measurable success in driving sales opportunities. Overall, SalesRoads is regarded as a valuable partner for financial services firms seeking to enhance their sales pipelines and improve ROI. - 6 reviews for financial services industry - 5 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation for Consumer Finance Company (5.0/5, Jan 13, 2020): SalesRoads (formerly VSA Prospecting) provides customer cold-calling and appointment scheduling services to a mid-credit consumer finance company. They identify key company decision-makers, conduct initial pitches, and answer questions. [Read Full Review](https://clutch.co/go-to-review/salesroads/116394) - Lead Generation for Small Business Loans Company (5.0/5, Jul 19, 2019): SalesRoads worked on a phone-based lead generation and lead qualification project for a small business loan provider. They used Salesforce and dialing technology to foster these efforts. [Read Full Review](https://clutch.co/go-to-review/salesroads/135311) - Appointment Setting for Small Financial Services Firm (4.5/5, Aug 14, 2017): [Read Full Review](https://clutch.co/go-to-review/salesroads/137512) - Sales Outsourcing Services for Investment Management Company (5.0/5, Oct 31, 2023): SalesRoads has been hired by an investment management company to help with their sales process. The team has developed the client's strategy and messaging to reach customers, enhance leads, and increase sales. [Read Full Review](https://clutch.co/go-to-review/salesroads/245854) - Sales Outsourcing for FinTech Company (5.0/5, May 1, 2024): SalesRoads provides sales outsourcing services for a financial technology firm. The team is tasked with creating email campaigns to set appointments with qualified leads. [Read Full Review](https://clutch.co/go-to-review/salesroads/285924) - Appointment Setting for Accounting Firm (5.0/5, May 9, 2024): SalesRoads led an accounting firm's appointment setting campaign and created a playbook filled with strategies and templates for calls and emails. They then hired sales representatives to execute the playbook. [Read Full Review](https://clutch.co/go-to-review/salesroads/287759) ##### Design Experience SalesRoads has received positive feedback in the Design industry, particularly for their ability to effectively translate complex information into actionable sales strategies. Clients appreciate their organized project management, regular communication, and measurable outcomes, such as securing appointments. Their expertise in synthesizing client needs into effective solutions positions them as a strong partner for design agencies seeking to enhance their sales efforts. - 1 review for design industry - $10,000 – $49,000 avg. project cost - Appointment-Setting Services for Design Agency (4.0/5, May 6, 2024): A design agency hired SalesRoads (formerly VSA Prospecting) to book at least two appointments per week for them.  [Read Full Review](https://clutch.co/go-to-review/salesroads/286907) ##### Business services Experience SalesRoads has received consistently positive feedback from clients in the business services sector, highlighting their expertise in lead generation and appointment setting. Clients commend their tailored approach, effective communication, and the ability to generate significant revenue. Notable strengths include project management, adaptability to client needs, and a data-driven methodology that produces measurable results. Overall, SalesRoads is highly regarded as a reliable partner for businesses seeking to enhance their sales and marketing initiatives. - 10 reviews for business services industry - 9 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Inside Sales Telemarketing for Software Manufacturer (5.0/5, May 22, 2019): SalesRoads (formerly VSA Prospecting) provides cold calling and telemarketing campaign services for a software company. They also create a custom database to help target customers in specific regions. [Read Full Review](https://clutch.co/go-to-review/salesroads/107428) - Outbound Sales for Handwriting Service Company (5.0/5, Jun 12, 2020): SalesRoads provided outbound sales for a handwriting service company. The team brings in 3–5 appointments a week for the client. [Read Full Review](https://clutch.co/go-to-review/salesroads/111148) - Appointment Setting for Consulting Firm (4.5/5, May 31, 2019): Helping generate new business opportunities, SalesRoads (formerly VSA Prospecting) has been setting appointments and following up with third-party clients. [Read Full Review](https://clutch.co/go-to-review/salesroads/111455) - Appointment Setting for Healthcare Data Analytics Company (5.0/5, May 31, 2019): SalesRoads (formerly VSA Prospecting) generates leads and sets appointments for a data analytics company. They contact relevant prospects, explain the software and other available services, and send follow-up information to a salesperson. [Read Full Review](https://clutch.co/go-to-review/salesroads/111540) - Appointment Setting Services for Material Handling Company (5.0/5, Jan 16, 2020): SalesRoads (formerly VSA Prospecting) managed lead generation and appointment setting for a material handling company. The team works hand-in-hand with the client to develop scripts and narrow down ideal customers. [Read Full Review](https://clutch.co/go-to-review/salesroads/119105) - Lead Generation Campaigns for Grant Writing Company (5.0/5, Oct 23, 2018): SalesRoads provides lead generation and sales services through outbound calling campaigns. They developed trainable sales scripts to yield repeatable results. They’re a full-service sales firm. [Read Full Review](https://clutch.co/go-to-review/salesroads/138157) - Sales Appointment Setting for CAD Outsourcing Company (5.0/5, Jul 25, 2019): SalesRoad is responsible for reaching out to qualified prospective clients in the telecommunications industry and set up appointments for the internal sales team. [Read Full Review](https://clutch.co/go-to-review/salesroads/138330) - Lead Generation for SaaS Company (5.0/5, Sep 30, 2021): SalesRoads was hired by a SaaS company to handle their lead generation efforts. The team was tasked with providing 100 hours of telemarketing support per month, crafting a training playbook, and more. [Read Full Review](https://clutch.co/go-to-review/salesroads/147243) - Call Center Services for HR & Payroll Software Company (5.0/5, Sep 23, 2022): An HR and payroll software company was looking to bolster their sales efforts, so they hired SalesRoads for their call center services that included scriptwriting, campaign development, and analytics tracking. [Read Full Review](https://clutch.co/go-to-review/salesroads/159507) - Staff Augmentation for Commercial Janitorial Services Firm (5.0/5, Feb 28, 2023): SalesRoads was hired by Skyline Building Care to create sales appointments for their sales team. They created multiple face to face appointments with B2B prospects to offer free quotes. [Read Full Review](https://clutch.co/go-to-review/salesroads/183341) ##### Nonprofit Experience SalesRoads has demonstrated strong expertise in supporting nonprofits, as evidenced by their work with InnSure, where they effectively facilitated engagement with senior leaders in the insurance industry. Clients appreciate their thorough communication, adherence to deadlines, and high-quality lead generation, which resulted in significant appointment-setting success. Overall, the sentiment reflects satisfaction with their tailored approach, making them a suitable partner for nonprofits seeking impactful outreach and relationship-building. - 1 review for nonprofit industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing & Lead Generation Services for Nonprofit (5.0/5, Nov 22, 2022): SalesRoads provided sales outsourcing services for an insurance nonprofit. They created a target list and script, made cold calls, and set appointments to attract companies as sponsors and partners. [Read Full Review](https://clutch.co/go-to-review/salesroads/168316) ##### IT Services Experience SalesRoads demonstrates strong expertise in lead generation within the IT Services industry, excelling in outbound strategies and project management. Clients appreciate their accessibility, effective communication, and commitment to client success, as evidenced by significant profit increases and the necessity for additional sales personnel. Their positive company culture enhances collaboration, making them a recommended choice for businesses seeking reliable lead generation partners. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation for Data Backup Company (5.0/5, Oct 24, 2018): SalesRoads managed lead generation by phone. They created a call script and worked closely with the internal team. [Read Full Review](https://clutch.co/go-to-review/salesroads/138601) ##### Engineering Experience SalesRoads has demonstrated significant expertise in the Engineering industry, particularly in inside sales for manufacturing and hydraulic sectors. Clients have noted their ability to effectively penetrate accounts and identify key decision-makers, resulting in a strong return on investment. Their team's industrial experience is a notable strength, although minor communication challenges were reported. Overall, SalesRoads is well-suited for clients seeking robust lead generation and sales support in the Engineering sector. - 1 review for engineering industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Manufacturing Company (5.0/5, Mar 25, 2021): SalesRoads provides lead generation services for a manufacturing company. The team is responsible for calling contacts from a list provided by the client and querying their current hydraulic needs and budgets [Read Full Review](https://clutch.co/go-to-review/salesroads/108422) ##### Human Resources Experience SalesRoads demonstrates exceptional expertise in the Human Resources industry, particularly in demand generation strategies. Clients commend their in-depth understanding of market dynamics and their meticulous approach to creating customized sales playbooks. The overall sentiment is highly positive, highlighting their commitment to continuous improvement and strategic partnership. Their effective communication and accountability practices further solidify their reputation as a reliable choice for businesses looking to enhance their HR processes and achieve substantial ROI. - 1 review for human resources industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Demand Generation Strategy for B2B SaaS Company (5.0/5, Mar 25, 2021): A B2B SaaS company hired SalesRoads to augment their demand generation strategy. The goal is to set up online discovery calls for their account executives and achieve a 100% ROI. [Read Full Review](https://clutch.co/go-to-review/salesroads/108300) ##### Consumer Products Experience SalesRoads demonstrates significant expertise in the Consumer Products industry, particularly in call center setup and appointment setting. Clients praise their effective communication and ability to generate high volumes of qualified leads, exceeding expectations in both execution and integration. Strengths include a proactive approach and strong project management, resulting in increased sales and valuable insights for clients. The overall sentiment is highly positive, indicating that SalesRoads is a strong fit for businesses seeking to enhance their outreach and sales processes. - 3 reviews for consumer products industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Voice & Call Center Services for Paint Company (4.5/5, Mar 12, 2021): SalesRoads provides voice services for a paint company. Their team manages a call center and reaches out to the partner's leads. They established a call script as well as developed training materials. [Read Full Review](https://clutch.co/go-to-review/salesroads/95246) - Appointment Setting for Inventory Company (5.0/5, Jun 19, 2019): SalesRoads (formerly VSA Prospecting) set sales appointments for an inventory company. They collaborated on prospect sheets and call scripts, then provided a steady stream of information on potential leads. [Read Full Review](https://clutch.co/go-to-review/salesroads/120344) - Appointment Setting for Plumbing Manufacturing Company (5.0/5, Aug 13, 2019): SalesRoads (formerly VSA Prospecting) engaged in extensive industry discovery for a plumbing equipment supplier before writing scripts for phone calls. Their team then cold-called sales leads to set up appointments for their client. [Read Full Review](https://clutch.co/go-to-review/salesroads/147383) ##### Other Industry Experience SalesRoads has received positive feedback from clients in the Other Industry sector, highlighting their expertise in lead generation and appointment setting. Clients commend their ability to adapt to business needs, with impressive results such as exceeding conversion rates and generating a high volume of appointments. The company is noted for its professionalism, strong communication, and commitment to client success, making them a valuable partner for organizations seeking effective sales support in the Other Industry. - 2 reviews for other industry industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Appointment Setting for Industrial Automation Company (4.5/5, Nov 6, 2019): SalesRoads (formerly VSA Prospecting) makes calls and sets appointments for an industrial weighing systems provider. They go over data to target appropriate contacts at potential client companies. [Read Full Review](https://clutch.co/go-to-review/salesroads/80563) - Voice Services for Experience & Design Creation Company (5.0/5, Mar 9, 2021): SalesRoads (formerly VSA Prospecting) handles voice services for an experience design and creation company. They're handling cold calling and appointment setting efforts, implementing findings from database research. [Read Full Review](https://clutch.co/go-to-review/salesroads/91421) ##### Education Experience SalesRoads has demonstrated strong expertise in the Education industry, particularly in lead generation for digital learning platforms and communication solutions for schools. Clients commend their collaborative approach and ability to effectively schedule appointments with key decision-makers, resulting in increased engagement and cost-efficient lead generation. Overall sentiment is positive, highlighting their efficiency, adaptability, and high-quality talent, which collectively enhance their impact in the Education sector. - 2 reviews for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Emergency Communication Platform (5.0/5, Mar 10, 2020): SalesRoads (formerly VSA Prospecting) provided lead generation services for an emergency communication platform. The team created email and call scripts to help with outreach. [Read Full Review](https://clutch.co/go-to-review/salesroads/33680) - Lead Generation for Digital Learning Platform (4.5/5, Nov 7, 2019): SalesRoads provides ongoing lead generation for a digital learning platform. They cold-call key decision-makers—US school principals—and set appointments for demos based on the client’s data.  [Read Full Review](https://clutch.co/go-to-review/salesroads/81211) ##### Retail Experience SalesRoads has received positive feedback in the Retail industry, particularly for their lead management and appointment-setting capabilities. Clients commend their ability to qualify leads effectively, yielding a high conversion rate. Notably, a flooring distributor reported gaining 44 accounts from 535 contacts, demonstrating SalesRoads' impactful approach. The company's detailed reporting and commitment to understanding client needs further enhance their value proposition, making them a strong candidate for Retail businesses seeking to optimize their sales processes. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Appointment Setting for a Wholesale Distributor (5.0/5, Jun 18, 2019): Working from provided contact lists, SalesRoads (formerly VSA Prospecting) generated leads for in-store appointments and account creation. [Read Full Review](https://clutch.co/go-to-review/salesroads/119744) ##### Information technology Experience SalesRoads has received positive feedback from clients in the Information Technology industry, highlighting their expertise in lead generation and appointment setting. Clients praised their organized processes, responsiveness, and ability to deliver qualified leads that resulted in new business opportunities. The team is noted for their professionalism and flexibility in adapting to client needs. Overall, SalesRoads is well-regarded for its impact on sales pipeline development, making it a strong candidate for businesses seeking effective IT sales solutions. - 3 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation & Appointment Setting for Software Co. (5.0/5, Jul 5, 2019): SalesRoads (formerly VSA Prospecting) provided lead generation and appointment setting services, researching companies and C-suite individuals to reach out to directly and acting as the first point of contact.  [Read Full Review](https://clutch.co/go-to-review/salesroads/127867) - Call Center Services for Managed Service Provider (5.0/5, Oct 19, 2023): SalesRoads provides call center and lead generation services for a managed service provider. They optimize a list of internal contacts and targeted companies and craft a targeted list for potential clients. [Read Full Review](https://clutch.co/go-to-review/salesroads/242615) - Sales Dev Representative Services for AI-Powered Sales Co (4.5/5, Oct 10, 2025): SalesRoads provides sales development representatives as a service for an AI-powered sales company. The team is responsible for setting appointments and booking meetings with potential clients. [Read Full Review](https://clutch.co/go-to-review/salesroads/412585) ##### Software Experience The reviews highlight SalesRoads' exceptional expertise in outbound sales strategies, particularly in cold calling and appointment setting within the Software industry. Clients praised their dedicated team and responsive management, noting a significant increase in appointment volume and quality. Overall sentiment reflects strong satisfaction, emphasizing SalesRoads' unmatched quality of sales executives and their impact on accelerating revenue growth. This makes them a compelling choice for businesses seeking effective sales solutions in the Software sector. - 1 review for software industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Outbound Cold Calling & Lead Generation for AI Software Firm (5.0/5, Oct 19, 2020): SalesRoads provided outbound cold calling and appointment setting services for an AI software provider. The team's goal was to raise the company's customer volume interactions and increase its revenue growth. [Read Full Review](https://clutch.co/go-to-review/salesroads/90893) ##### Legal Experience SalesRoads has demonstrated expertise in the Legal industry by effectively identifying potential clients and facilitating connections for registered agents and compliance service providers. Clients have praised their proactive approach, adaptability, and capacity to enhance sales cycles. The positive sentiment is reflected in substantial return on investment and successful appointment scheduling, showcasing SalesRoads' strength in navigating complex sales processes. Their commitment to client needs positions them as a strong partner for businesses seeking growth in the Legal sector. - 2 reviews for legal industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Cold Calling for Registered Agent Service Provider (5.0/5, Apr 29, 2019): SalesRoads does cold calls and sets appointments with potential clients of a registered agent and compliance service provider. They facilitate the sales cycle from beginning to end, following-up as necessary. [Read Full Review](https://clutch.co/go-to-review/salesroads/96268) - Appointment Setting for Brand Services Company (5.0/5, Oct 22, 2018): Assisting with sales generation, SalesRoads reached out to groups of prospective clients, set up appointments, and arranged educational seminars. [Read Full Review](https://clutch.co/go-to-review/salesroads/137272) ##### Healthcare Experience SalesRoads has demonstrated significant expertise in the Healthcare industry, particularly in B2B appointment setting for large organizations. Clients praise their ability to quickly understand unique sales propositions and generate warm leads, which has directly resulted in increased sales volumes. Feedback highlights their seamless integration into clients' teams, effective communication, and dedicated account management as key strengths, making them a valuable partner for healthcare companies seeking to enhance their sales efforts. - 1 review for healthcare industry - $10,000 – $49,000 avg. project cost - B2B Appointment Setting for Healthcare Company (4.5/5, Oct 22, 2020): SalesRoads managed the B2B appointment setting services of a healthcare company. The vendor was assigned to target prospective customers and seamlessly connect them with the client's salespeople. [Read Full Review](https://clutch.co/go-to-review/salesroads/95319) --- ### [1840 & Company](https://clutch.co/profile/1840-company) #### 4.8 out of 5 star rating (17 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Overland Park, KS #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 30% Staffing #### Company description 1840 & Company specializes in providing Contact Center Services, including both inbound and outbound call handling, telemarketing, and customer care services. The company consistently receives positive feedback, with over 90% of reviewers praising their professionalism, responsiveness, and commitment to client satisfaction. Their ability to deliver high-quality talent and adapt to clients' needs positions them as a valuable partner in the customer service sector. [Visit Website](https://www.1840andco.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=us-call-centers-surveys-companies) #### High-quality work Clients consistently praised 1840 & Company for delivering high-quality work. One client highlighted the 'quality of work carried out by the staff hired,' while another noted their ability to 'provide high-quality candidates in a timely manner.' The recruitment process was described as efficient, with quick sourcing of quality candidates. Overall, the sentiment reflects strong satisfaction with the caliber of work and responsiveness of the team, indicating a reliable partnership for project needs. - Recruitment Services for Manufacturing Company (4.5/5, Dec 15, 2023): 1840 & Company were able to provide high-quality candidates in a timely manner. Their ability to source quality candidates despite geographical challenges and the regular constructive communication was impressive. [Read Full Review](https://clutch.co/go-to-review/1840-company/256271) - Staff Recruitment for Startup Incubator & Accelerator (5.0/5, Jul 29, 2022): 1840 & Company responds very quickly and provides a good selection of the right candidates. They're like a matchmaker for staff; they provide exactly what we're looking for, which is rare. Moreover, the resources they find can start working immediately. [Read Full Review](https://clutch.co/go-to-review/1840-company/152052) - Data Verification for Tech Company (5.0/5, Jul 26, 2022): The team moved quickly to source quality candidates for us. We were able to have a team start within 2 weeks of them starting their search. They moved quickly and provided quality candidates. [Read Full Review](https://clutch.co/go-to-review/1840-company/151554) - Finance & Accounting Outsourcing for Recruitment Services Co (4.5/5, Sep 5, 2025): The quality of work carried out by the staff hired was a measurable outcome from the project that demonstrates progress or success. Their project management was effective, characterized by thorough communication and a strong understanding of the needs and objectives. [Read Full Review](https://clutch.co/go-to-review/1840-company/403628) #### Reviewed 2 times in the past 6 months Recent reviews of 1840 & Company highlight a strong commitment to understanding client needs and delivering qualified talent efficiently. Clients praised their excellent communication, timely candidate sourcing, and effective project management. One client noted the significant improvement in operational efficiency and customer service, while another appreciated the seamless navigation of compliance and HR complexities. Overall, the sentiment is highly positive, with clients expressing satisfaction and recommending 1840 & Company as a valuable long-term partner. - 2 of 2 reviews are 5 stars - 1 new review for Call Center Services services - $10,000 – $49,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/1840-company?sort_by=date_desc&verified=true#reviews) #### 5 reviews mention Call Center Services Call Center Services for Healthcare Co 5.0/5 — 1840 & Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to patients. - 4 of 5 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/1840-company/361622) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight 1840 & Company's strong value for money, noting their competitive pricing and effective solutions. For instance, the President of Quick Pick Transportation Inc. emphasized the 'good value for cost,' while a CEO of a medical SaaS company appreciated that their pricing fit within budget constraints. Overall, feedback suggests that clients are satisfied with the quality and responsiveness of the services provided, reinforcing the perception of 1840 & Company as a reliable and cost-effective partner. [Read All Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (1 reviews) --- ### [Leadium](https://clutch.co/profile/leadium) #### 5 out of 5 star rating (70 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Las Vegas, NV #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Marketing - 5% Email Marketing - 75% Sales Outsourcing #### Company description Leadium is a company specializing in outbound telemarketing services, focusing on lead generation, appointment setting, and sales development for B2B clients. Reviews frequently highlight their professionalism, consultative approach, and ability to deliver timely results, with an 85% positive feedback rate. Around 90% of reviewers commend their strategic planning and adaptability, which contributes significantly to client success in securing high-quality leads and enhancing sales efficiency. [Visit Website](http://www.leadium.com/?utm_source=clutch&utm_medium=paid_sponsorship&utm_campaign=brand-awareness) #### Reviewed 9 times in the past 6 months In recent reviews, Leadium has received positive feedback for its effective lead generation and appointment setting services. Clients noted a significant increase in the consistency and quality of meetings, with one CEO praising the 'steady flow of introductions' and another highlighting a '150% increase in booked meetings.' Communication was described as clear and adaptive, allowing for quick adjustments to strategies. Overall, clients appreciated Leadium's professionalism, strong U.S.-based team, and alignment with their values, though some suggested improvements in market insight sharing. - 9 of 9 reviews are 5 stars - Less than $10,000 avg. project cost [Read 9 Recent Reviews](https://clutch.co/profile/leadium?sort_by=date_desc&verified=true#reviews) #### 13 reviews mention Call Center Services Call Center & Sales Outsourcing Services for Senior Care Co 5.0/5 — Leadium Services provides call center and sales outsourcing services for a senior care company. They handle inbound calls, contracts, and reschedules and manage the client's CRM lead data and sales pipeline. - 11 of 13 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/leadium/257591) #### Experience in 13 industries Leadium has demonstrated strong expertise across various industries including Financial Services, Media, Medical, IT, Manufacturing, Education, Retail, and Business Services. Feedback highlights their ability to generate qualified leads, enhance outreach strategies, and improve sales efficiency. Clients praised Leadium for their adaptability, clear communication, and strategic insights, often noting significant increases in appointment bookings and conversion rates. Overall sentiment is positive, indicating that Leadium is well-suited for organizations seeking to boost sales development and lead generation in these sectors. [Read All Reviews](https://clutch.co/profile/leadium?verified=true#reviews) ##### Advertising & marketing Experience Leadium has garnered positive feedback within the Advertising & marketing industry for its ability to generate high-quality leads and facilitate effective communication between teams. Clients appreciate their human touch in lead sourcing, resulting in impressive accuracy rates and increased sales opportunities. The company's commitment to understanding client needs, along with its innovative tools and seamless project management, makes it a strong choice for businesses aiming to enhance their marketing strategies and drive growth. - 4 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Lead Generation for Parking Industry (5.0/5, Dec 19, 2018): Leadium provides lead generation services, working to increase the number of appointments and leads that a company receives. [Read Full Review](https://clutch.co/go-to-review/leadium/37385) - Outbound Marketing Services for Music Platform (4.5/5, Jan 7, 2019): Leadium procures warm sales leads as part of an ongoing engagement. Other services include targeted outbound marketing and organizing meetings with a sales team. [Read Full Review](https://clutch.co/go-to-review/leadium/41208) - Lead Prospect Sourcing for Lead Gen. Firm (4.5/5, Oct 17, 2019): Leadium compiled lists of prospects for a team of sales representatives. The client provided industry verticals and geographic locations to guide Leadium's efforts. [Read Full Review](https://clutch.co/go-to-review/leadium/67400) - Appointment Setting for Direct Marketing Solutions Provider (5.0/5, Nov 29, 2023): Leadium provides appointment setting services to help a direct marketing solutions provider increase their meeting opportunities with qualified enterprise prospects. [Read Full Review](https://clutch.co/go-to-review/leadium/252918) ##### Information technology Experience Leadium has garnered positive feedback from clients in the Information Technology sector, highlighting their expertise in lead generation and outreach strategies tailored for high-growth markets like AI and SaaS. Clients appreciate their effective communication, timely execution, and the seamless integration of their services with internal teams, resulting in measurable increases in meetings booked and qualified leads. Overall, sentiment reflects confidence in Leadium's ability to understand client needs and deliver impactful results, making them a strong candidate for businesses seeking growth in the IT industry. - 4 reviews for information technology industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation & Outreach for B2B Mobile Platform (5.0/5, Oct 14, 2019): Leadium was hired to assist with lead generation to increase sales and reach out to the target market. The team built out a language strategy and scheduled meetings.  [Read Full Review](https://clutch.co/go-to-review/leadium/64544) - Lead Generation for Energy Startup (5.0/5, May 21, 2019): Leadium manages an email marketing and outreach campaign for a startup. Utilizing various messaging tactics, they’ve developed email sequences that highlight product features, benefits, and use cases. [Read Full Review](https://clutch.co/go-to-review/leadium/106643) - Lead Generation & Outreach Services for IT Events Company (5.0/5, Oct 17, 2024): Leadium provides lead generation and outreach services for an IT events company. This involves reaching out to companies in the AI, SaaS, and IT sectors and running email, LinkedIn, and phone campaigns. [Read Full Review](https://clutch.co/go-to-review/leadium/323406) - Lead Generation Services for IT Services Company (5.0/5, Jun 23, 2026): Leadium provides lead generation services for an IT services company. The team is tasked with generating business conversations and opportunities for the client. [Read Full Review](https://clutch.co/go-to-review/leadium/467015) ##### Business services Experience Leadium has demonstrated significant expertise in lead generation within the Business services industry, resulting in impressive outcomes for clients. Their strategic approach led to a 150% increase in booked meetings and a 30% faster closing rate, highlighting their ability to enhance sales efficiency. Clients commend their professionalism, communication, and reliable delivery. Overall sentiment is highly positive, indicating that Leadium is a strong partner for businesses seeking impactful lead generation and marketing strategies. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Third Party Client (5.0/5, Jan 2, 2019): Leadium conducted market research and created a profile for a client’s target customer. Then, they compiled weekly lists of prospective leads, followed up with quality candidates, and scheduled meetings. [Read Full Review](https://clutch.co/go-to-review/leadium/39745) - Lead Generation Services for Transcription & Translation Co (5.0/5, Feb 25, 2026): Leadium provides lead generation services for a transcription and translation company. The team has designed the client's campaigns and is responsible for booking meetings as a KPI and reporting weekly. [Read Full Review](https://clutch.co/go-to-review/leadium/438546) ##### Financial services Experience Leadium has received positive feedback from clients in the Financial services industry, highlighting their expertise in lead generation and account management. Clients, such as Payrix and JFDI Accountants, emphasized Leadium's ability to deliver qualified leads rapidly, enhance sales pipelines, and optimize outreach strategies, contributing to significant boosts in engagement and conversion rates. Their proactive communication and effective project management were also praised, indicating that Leadium is a strong partner for businesses looking to grow in the Financial services sector. - 3 reviews for financial services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Digital Marketing for Startup Accelerator Company (5.0/5, Apr 15, 2021): Leadium was hired by a startup accelerator company to help them build an SDR program. The team is in charge of conducting campaigns, prospect research, email content development, lead qualification, and more. [Read Full Review](https://clutch.co/go-to-review/leadium/126577) - SEO for Back Office Accounting Firm (5.0/5, May 17, 2024): Leadium provides SEO services for a back-office accounting firm. The goal is to establish new sales leads and improve the client's search engine rankings. [Read Full Review](https://clutch.co/go-to-review/leadium/289446) - Lead Generation Services for FinTech Company (5.0/5, Oct 6, 2024): To gain more qualified leads, a financial technology firm hired Leadium provided to manage their outbound campaigns. They created prospect lists and ran outreach campaigns via email, LinkedIn, and phone calls.  [Read Full Review](https://clutch.co/go-to-review/leadium/320202) ##### Human Resources Experience Leadium demonstrates significant expertise in the Human Resources industry, particularly in enhancing client outreach and engagement. Clients appreciate their responsive communication, flexibility, and commitment to success, identifying them as a knowledgeable partner in executing outbound campaigns. Their alignment with client values and ability to adapt to project needs further solidifies their strengths. Overall, sentiment is positive, indicating they are a suitable choice for businesses seeking effective HR solutions. - 2 reviews for human resources industry - $10,000 – $49,000 avg. project cost - Call Center Services for Data-Driven Hiring Platform (4.5/5, May 25, 2023): Leadium provides call center services for a data-driven hiring platform. The team's activities include prospecting, calling prospects, and scheduling appointments for the client's sales team on a calendar.  [Read Full Review](https://clutch.co/go-to-review/leadium/204217) - Outbound Sales Campaign for Professional Employer Org (4.5/5, Dec 13, 2023): Leadium conducts the outbound sales campaign of a professional employer organization. Leadium is responsible for delivering additional leads and appointments every month for the client. [Read Full Review](https://clutch.co/go-to-review/leadium/255884) ##### IT Services Experience Leadium has received positive feedback in the IT Services industry for its expertise in lead generation and sales development. Clients praise their collaborative approach, responsiveness, and ability to quickly implement effective strategies that yield immediate results. The company is recognized for providing experienced sales professionals and a proven process, enabling clients to focus on other business areas. Overall, Leadium is viewed as a strong partner for startups seeking to enhance outreach and drive revenue. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation for Startup Incubator (5.0/5, Sep 7, 2018): Leadium conducted market research to identify target audiences and drive leads for third-party startup partners. After structuring an outreach strategy, they booked appointments and launched outbound sales. [Read Full Review](https://clutch.co/go-to-review/leadium/119532) ##### Food & Beverages Experience Leadium has demonstrated significant expertise in the Food & Beverages industry, particularly in enhancing sales processes for clients like Tiny Organics. Their strategic lead generation resulted in a 29% increase in qualified leads and an 18% rise in conversion rates. Clients appreciate Leadium's adaptive communication and data-driven approach, which ensures alignment with business needs, ultimately driving positive ROI. Their focus on quality prospects and campaign planning positions them as a reliable partner for businesses seeking growth in this sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Childhood Nutrition Company (5.0/5, Jul 30, 2023): In an effort to acquire more leads, a childhood nutrition company has hired Leadium to enhance their sales pipeline. The team's tasks involve scheduling appointments and curating pre-qualified business leads. [Read Full Review](https://clutch.co/go-to-review/leadium/221120) ##### Education Experience The reviews highlight Leadium's strong expertise in the Education sector, particularly in enhancing sales pipelines for companies like MyTutor and eduKUDU. Clients praise Leadium for their tailored approach, impressive communication skills, and ability to foster meaningful relationships with educational institutions. The overall sentiment reflects satisfaction with measurable outcomes, such as a 40% increase in sales for MyTutor, showcasing Leadium's impact on driving growth and engagement in the Education industry. - 2 reviews for education industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Sales Outsourcing for E-Learning Company (5.0/5, Jul 30, 2023): Leadium is helping an e-learning company fortify their sales pipeline. The team collaborates with the client in developing and implementing an effective lead generation strategy. [Read Full Review](https://clutch.co/go-to-review/leadium/221123) - Lead Generation for EdTech Company (5.0/5, Jun 7, 2026): Leadium provided lead generation services for an educational technology company. The team was tasked with outbound prospecting, cold calling, appointment setting, and lead qualification. [Read Full Review](https://clutch.co/go-to-review/leadium/462773) ##### Telecommunications Experience Leadium has received positive feedback from its Telecommunications clients, highlighting their expertise in outbound messaging and targeting strategies. Clients appreciate Leadium's strong communication and commitment to understanding project needs, resulting in successful outcomes such as increased meetings booked and improved messaging. Their hands-on approach and alignment with client values contribute to a favorable reputation, making them a suitable partner for businesses seeking effective growth strategies within the Telecommunications sector. - 1 review for telecommunications industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Outbound Marketing Services for Telecommunications Company (5.0/5, Mar 2, 2023): Leadium spearheaded a telecommunications firm's outbound marketing efforts, including outbound messaging, outbound targeting, and appointment booking. [Read Full Review](https://clutch.co/go-to-review/leadium/184110) ##### Consumer Products Experience Leadium has demonstrated strong expertise in the Consumer Products industry by offering tailored lead generation strategies, resulting in a steady flow of sales meetings and a lower cost per lead. Clients have noted the direct involvement of the founders, high-level consultative service, and effective communication throughout the process. Overall sentiment reflects satisfaction with Leadium's ability to adapt campaigns in response to client feedback, making them a suitable partner for companies seeking to enhance their sales outreach in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales & Marketing Strategy for Design Marketplace (5.0/5, Apr 26, 2022): Leadium spearheads sales and marketing strategies for a design marketplace to improve meeting conversions. They created outbound sales campaigns and add integrations, including Apollo, to optimize workflows. [Read Full Review](https://clutch.co/go-to-review/leadium/16786) ##### Healthcare Experience Leadium demonstrates strong expertise in the Healthcare industry, excelling in lead generation and management for companies like Amada Senior Care and Inflo Health. Clients commend their responsiveness and proactive communication, with measurable success in booking qualified meetings and enhancing patient care. The company’s consultative approach and alignment with client values contribute positively to their impact, making them a reliable partner for organizations seeking to improve their outreach and sales processes in the Healthcare sector. - 3 reviews for healthcare industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Appointment Setting & Lead Generation for Healthcare Company (5.0/5, Nov 21, 2023): Leadium handles a healthcare company's lead generation and customer discovery efforts. Their work involves sequence creation, communication strategy development and execution, and appointment setting. [Read Full Review](https://clutch.co/go-to-review/leadium/251030) - Call Center & Sales Outsourcing Services for Senior Care Co (5.0/5, Dec 21, 2023): Leadium Services provides call center and sales outsourcing services for a senior care company. They handle inbound calls, contracts, and reschedules and manage the client's CRM lead data and sales pipeline. [Read Full Review](https://clutch.co/go-to-review/leadium/257591) - Call Center & Lead Generation for Healthcare Technology Co (5.0/5, Oct 9, 2025): Leadium provides call center and lead generation services for a healthcare technology company. The team conducts outreach and books meetings with hospital radiology departments and imaging centers' leadership. [Read Full Review](https://clutch.co/go-to-review/leadium/412310) ##### Retail Experience Leadium has demonstrated strong expertise in the Retail industry, particularly in enhancing sales pipelines and facilitating meaningful B2B partnerships. Clients like Italic and Skin by Aspen reported significant increases in appointment setting and new partnership discussions, showcasing Leadium's ability to effectively communicate brand value. Their adaptive project management and commitment to client alignment have garnered positive feedback, indicating they could be a valuable partner for businesses seeking growth in the Retail sector. - 2 reviews for retail industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Lead Generation Services for Online Marketplace (5.0/5, Aug 22, 2023): Leadium provides ongoing lead generation services for an online marketplace that sells luxury products. The team's main task is to set up appointments with key decision-makers within educational institutions. [Read Full Review](https://clutch.co/go-to-review/leadium/227036) - B2B Appointment-Setting Services for Skincare Brand (5.0/5, Jun 4, 2026): Leadium provided B2B appointment-setting services for a skincare brand. The team managed prospect targeting, outbound calling, qualification, and appointment setting. [Read Full Review](https://clutch.co/go-to-review/leadium/461973) ##### Software Experience The reviews highlight the provider's exceptional expertise in outbound prospecting and lead generation within the Software industry. Clients commend their transparency, effective communication, and impressive results, noting a 500% growth since collaboration began. Their ability to provide accurate leads with a low bounce rate is particularly praised. Overall sentiment indicates that the company is a strong partner for businesses seeking to enhance their outbound strategies and scale successfully. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Outbound Marketing & Lead Generation for SaaS Company (5.0/5, Jan 2, 2019): Leadium provides outbound marketing and lead generation, planning a scope of work to increase annual recurring revenue rates. [Read Full Review](https://clutch.co/go-to-review/leadium/38552) #### Completed projects in 7 countries - Belgium (1 projects) - Dominican Republic (1 projects) - Singapore (1 projects) - United States (33 projects) - Wales (1 projects) - Scotland (1 projects) - England (6 projects) This provider is available in 8 time zones: - Midway Islands Time (MIT) - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) - New Zealand Standard Time (NST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/leadium?verified=true#reviews) --- ### [XACT](https://clutch.co/profile/xact) #### 4.7 out of 5 star rating (34 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Orlando, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 50% Call Center Services - 30% Customer Service Outsourcing - 10% Staffing #### Company description XACT is a comprehensive Contact Center Services provider, offering a range of solutions including Inbound and Outbound Call Center services, Telephonic Support, and Customer Care Services. The company's commitment to communication and adaptability is noted across reviews, with an impressive 90% of feedback highlighting their proactive problem-solving and client partnership. Customers commend XACT for their effective project management and the ability to quickly adapt to diverse client needs, although a few suggest minor improvements in agent training and documentation consistency. [Visit Website](http://www.myxact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Helpful Clients commend XACT Telesolutions for their helpfulness and professionalism. One nonprofit manager noted their callers were friendly and engaging, significantly contributing to increased participant retention. Another director highlighted their responsiveness and personalized approach, which fostered better donor engagement. Overall, feedback reflects high satisfaction with XACT's ability to adapt to client needs and provide valuable insights, with clients expressing no major areas for improvement. - Telemarketing Services for National Nonprofit (4.5/5, Aug 1, 2018): They're responsive and conduct weekly calls to touch base on the QA of phone calls and any adjustments we need to make. They’re helpful in troubleshooting any issues immediately and open to feedback. They provide day-to-day updates and insights on how we're doing so that we don't go over our contracted hours, which is always helpful especially as a nonprofit. [Read Full Review](https://clutch.co/go-to-review/xact/105981) - In-kind Retention Calls for Human Services Nonprofit (5.0/5, Oct 5, 2018): They were a tremendous help. Xact Telesolutions helped us achieve our goals by representing us professionally and having a customer service-oriented outreach approach. The feedback we received from participants said that the callers were friendly and engaging. [Read Full Review](https://clutch.co/go-to-review/xact/130011) - In-kind Retention Calls for Human Services Nonprofit (5.0/5, Oct 5, 2018): In addition to being helpful and friendly, they were genuinely excited about helping a nonprofit. Xact Telesolutions is supportive in helping you get the materials you need to make it a successful project, but it’s important to be organized on your side as well. [Read Full Review](https://clutch.co/go-to-review/xact/130011) #### 29 reviews mention Call Center Services Call Center Services for Dietary Supplements Retailer 4.0/5 — XACT provides call center services to supplement customer experience. The team assists with 24/7 customer support through phone calls. The service is ongoing. - 16 of 29 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/xact/41356) #### Completed projects in 2 countries - Singapore (1 projects) - United States (31 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/xact?verified=true#reviews) #### 3 fixed price Call Center Services packages Telephone Answering Service --- ### [ROI CX Solutions](https://clutch.co/profile/roi-cx-solutions) #### 4.8 out of 5 star rating (4 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - American Fork, UT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 15% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing #### Company description ROI CX Solutions is a Contact Center Services provider offering comprehensive Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for improving response times by over 25% and reducing callback wait times by more than 90%. Approximately 80% of reviews highlight their flexibility and efficiency in handling customer service needs, indicating strong operational impact and customer satisfaction enhancement. [Visit Website](http://roicallcentersolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Creative Clients have consistently praised ROI CX Solutions for their creative approach in adapting to unique support needs and enhancing user experience. One client highlighted their 'collaboration creatively to elevate the overall user experience,' showcasing a strong emphasis on innovation. Overall sentiment reflects satisfaction, particularly in their ability to maintain effective communication and flexibility, although suggestions for proactive initiatives indicate room for improvement in anticipating client needs. - Call Center Services for Software Dev Company (4.5/5, Feb 25, 2026): ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/438751) #### Reviewed 4 times in the past 6 months In recent reviews, ROI CX Solutions has garnered positive feedback for their effective customer support management, significantly improving response times and customer satisfaction metrics. Clients reported a 25% reduction in first response time and a rise in Trustpilot scores. Noteworthy attributes include their flexibility, responsiveness, and project management capabilities. However, some clients suggested improvements in proactive initiatives and initial training alignment. Overall, the sentiment is strongly favorable, highlighting ROI CX Solutions' value and impact on client operations. - 2 of 4 reviews are 5 stars - 3 new reviews for Call Center Services services - $50,000 – $199,999 avg. project cost [Read 4 Recent Reviews](https://clutch.co/profile/roi-cx-solutions?sort_by=date_desc&verified=true#reviews) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ROI CX Solutions' competitive pricing and strong value for money. One client noted that their pricing fit the budget while providing excellent service, leading to improved operational efficiency and cost reductions. Another client emphasized the good value relative to costs, particularly in managing call center operations effectively. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the balance of quality service and affordability. [Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 3 cities - Austin, Texas (1 projects) - Dallas, Texas (1 projects) - Shiner, United States (1 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) --- ### [Wing Assistant](https://clutch.co/profile/wing-assistant) #### 4.7 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Berkeley, CA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Wing Assistant is a company specializing in Customer Support Services and Call Handling. Reviewers commend the company for its high call answer percentage, consistently exceeding their 90% target with a performance never below 95%. Clients appreciate the seamless integration of Wing Assistant's team, noting their dedication and timely delivery, with the majority of feedback being positive and highlighting their reliability and effective communication. [Visit Website](https://wingassistant.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### Proactive The overall sentiment regarding Wing Assistant's proactive approach is highly positive. Clients have noted their virtual assistants' exceptional timeliness and solution-oriented mindset, highlighting instances where they consistently searched for solutions and completed tasks efficiently. One client emphasized that deadlines were met without fail, while another praised the team's ability to integrate seamlessly into their operations. This proactive nature not only improved operational efficiency but also significantly enhanced customer satisfaction. - Customer Service for Household Items Liquidity Company (5.0/5, Apr 25, 2025): They were proactive, responsive, and attentive -- excellent experience with the Wing Team and our assistant. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369931) - Back Office Outsourcing for Event Planning Platform (5.0/5, Nov 25, 2025): Wing Assistant's communication is clear, proactive, and always professional. The team delivers on time. We communicate via virtual meetings, emails, and messaging apps. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/421947) - Administrative Support for Land Development Company (5.0/5, Jan 12, 2026): Deadlines for due diligence have been the primary metric. Our VA are extremely timely and proactive. They are extremely proactive and search for solutions. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429570) #### 1 review mentions Customer Surveys & Market Research Calls Customer Surveys & Market Research Calls Experience Overall feedback for Wing Assistant in the Customer Surveys & Market Research Calls service is highly positive, with clients noting a strong impact on outreach and marketing efforts. One reviewer highlighted their excellent communication and timely delivery. No negative feedback was reported, indicating a 100% satisfaction rate. Clients appreciate the ease of collaboration, suggesting a robust expertise in their domain. Overall, Wing Assistant's strengths lie in their effective customer engagement strategies and professional service. - 1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars - 1 new review for Customer Surveys & Market Research Calls in past 6 months - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/wing-assistant#review-425929) #### Experience in 13 industries Wing Assistant has demonstrated expertise across various industries, including Manufacturing, Construction, Advertising & Marketing, Information Technology, Education, Medical, and Financial Services. Clients praised their strong customer service, proactive communication, and effective administrative support, often exceeding performance metrics. Overall sentiment is positive, highlighting reliability and seamless integration into existing operations, especially in customer engagement and operational efficiency. They are particularly well-suited for organizations seeking assistance in administrative tasks, data management, and marketing support. [Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) ##### Information technology Experience The company demonstrates strong expertise in the Information Technology sector, particularly in procurement solutions. Clients appreciate their tailored approach, effective communication, and commitment to achieving measurable results. Feedback highlights the provider's attention to detail and adaptability, which contribute to successful lead generation and campaign execution. Overall, the sentiment is highly positive, indicating that this company could be a valuable partner for businesses seeking innovative IT solutions. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation Services for Procurement Solutions Company (5.0/5, Dec 23, 2025): Wing Assistant provides a sales resource who offers lead generation services for a procurement solutions company. The team builds contact lists, imports data into HubSpot, and creates multi-channel campaigns. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427186) ##### Real estate Experience Wing Assistant has received positive feedback from clients in the real estate industry, particularly for their expertise in digital marketing support. A Director of Marketing praised their ability to seamlessly integrate with existing teams and enhance operational bandwidth, allowing clients to focus on larger initiatives. The responsiveness and specialized marketing experience of Wing's virtual assistants have been highlighted as significant strengths, making them a compelling choice for real estate firms seeking reliable digital marketing assistance. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Digital Marketing Assistant for Real Estate Firm (5.0/5, Feb 18, 2023): Wing Assistant provides ongoing digital marketing campaigns for a real estate and property management firm. The goal is to increase the client's bandwidth. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/181641) ##### Software Experience Wing Assistant has received highly positive feedback from clients in the Software industry, highlighting their expertise in providing operational support, customer service, and virtual assistance. Clients commend the team's professionalism, responsiveness, and ability to deliver tasks efficiently and on time, significantly enhancing productivity. Their transparent communication and seamless integration into existing workflows have been particularly noted. Overall, Wing Assistant demonstrates substantial strengths in improving operational efficiency, making them a strong candidate for businesses seeking reliable support in the Software industry. - 4 reviews for software industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance for Startup (5.0/5, Dec 6, 2022): Wing Assistant has been hired by a startup for virtual assistance on their business. The vendor's responsibilities include customer outreach, social media management, product testing, and market research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170580) - Customer Service for Household Items Liquidity Company (5.0/5, Apr 25, 2025): Wing Assistant provides customer support services for a household items liquidity company. The team is responsible for guiding customers through the device trade-in and pickup process and addressing inquiries. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369931) - Back Office & Sales Outsourcing for Software Company (5.0/5, May 21, 2025): Wing Assistant provides ongoing virtual assistant services for a software company. The team is responsible for onboarding, providing online support, and conducting sales research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/376110) - Back Office Outsourcing for Event Planning Platform (5.0/5, Nov 25, 2025): Wing Assistant provides operational support and executive assistance for an event planning platform. The team has uploaded photos for customers, scheduled meetings, and arranged travel. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/421947) ##### Education Experience Clients in the Education industry commend Wing Assistant for their effective outreach and marketing support, particularly in personalized tutoring services. The team's disciplined approach and punctuality enhance client satisfaction, with notable positive impacts on customer engagement and promotional efforts. Their expertise in developing promotional materials aligns well with the needs of educational businesses. Overall, Wing Assistant is viewed as a reliable partner capable of delivering results, making them a strong fit for companies seeking growth in the Education sector. - 2 reviews for education industry - 2 reviews are 5 stars - Unknown avg. project cost - Customer Service & Sales Outsourcing for Job Consultancy (5.0/5, May 9, 2025): Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/373072) - Marketing & Outreach Services for Education Company (5.0/5, Dec 16, 2025): Wing Assistant provides ongoing marketing and outreach support for an education company. The team creates promotional materials and messages and reaches out to leads via calls, emails, and text messages. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/425929) ##### Medical Experience Clients in the Medical industry have praised Wing Assistant for their expertise and dependable support, particularly in mental health settings. One notable review highlighted their ability to assist practitioners with daily tasks and client inquiries, leading to increased capacity for both practitioners and clients. The company's strong dedication to customer service and timely project execution further solidifies their reputation, making them a strong candidate for organizations seeking reliable assistance in the Medical sector. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Mental Health Private Practice (5.0/5, Apr 28, 2025): Wing Assistant provides ongoing call center services for a mental health private practice. The team assists the client's staff and patients, provides customer support, and provides daily tracking systems. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/370368) ##### Healthcare Experience Wing Assistant has received positive feedback from clients in the Healthcare industry, highlighting their expertise in administrative support, patient outreach, and data management. Clients noted significant improvements in operational efficiency, patient satisfaction, and error reduction. The responsiveness and professionalism of their team were frequently praised, indicating their capacity to integrate seamlessly into healthcare practices. Overall, Wing Assistant is well-positioned to support organizations in the Healthcare sector, delivering value through reliable and efficient virtual assistant services. - 2 reviews for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant Services for Family Medicine Practice (5.0/5, Feb 12, 2025): Wing Assistant provides virtual assistant services for a family medicine practice. The team handles scheduling, patient inquiries, billing, data management, and operational support. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/351629) - Virtual Assistant for Senior Care Guidance Company (4.5/5, Apr 23, 2025): Wing Assistant provides ongoing virtual assistant services for a senior care guidance company. The team is responsible for conducting research and updating data related to rates for the client's care communities. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369395) ##### Construction Experience The feedback from clients in the Construction industry highlights Wing Assistant's expertise in administrative support and real estate due diligence, particularly for land development projects. Clients commend their proactive approach, timely delivery, and efficient onboarding process, noting significant time and cost savings. Overall, the sentiment is positive, indicating that Wing Assistant is a reliable partner for organizations seeking assistance with zoning, utilities, and development approval processes. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Land Development Company (5.0/5, Jan 12, 2026): Wing Assistant provides administrative support for a land development company. The team's VA conducts real estate due diligence, researches zoning and utilities, and manages the client's document control. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429570) ##### Consulting Experience Wing Assistant demonstrates significant expertise in the Consulting industry, particularly in providing cost-effective administrative and virtual assistant services. Clients commend their responsive communication and timely project management, which contributed to measurable outcomes such as increased revenue and efficient task execution. Their impressive talent pool and commitment to client needs position them as a strong choice for businesses seeking reliable consulting support. - 2 reviews for consulting industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant & Content Creation for Mobile App Dev Co (5.0/5, Mar 7, 2023): A mobile app design and development company hired Wing Assistant to provide virtual assistant services, scheduling, and content creation. The team sent proposals and followed up with end customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/185354) - Back-Office Outsourcing for Surgical Robotics Co (5.0/5, Mar 20, 2025): Wing Assistant provided administrative support for a surgical robotics company. The team aimed to help the client save time. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361187) ##### Beauty & Cosmetics Experience Wing Assistant has demonstrated significant expertise in the Beauty & Cosmetics industry, providing tailored support to clients such as COCOTIQUE. Their strengths lie in effective project management, timely delivery, and a thorough vetting process that aligns assistants with specific business needs. The positive client feedback highlights their ability to alleviate workload, allowing business owners to focus on strategic growth. Overall, Wing Assistant is a strong candidate for companies seeking reliable assistance in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Research & Content Marketing for Self-Care Subscription Co (5.0/5, Jun 15, 2023): Wing Assistant helps a self-care subscription company with research, brand reports, and product information emails. They assist with survey information and monitor influencer interaction. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/209332) ##### Business services Experience Wing Assistant has garnered positive feedback in the Business services industry, particularly for their effective virtual assistance and project management capabilities. Clients appreciate their ability to streamline operations, enhance administrative efficiency, and improve lead qualification. Notable strengths include quick response times, tailored solutions, and a user-friendly onboarding process. Overall, clients report significant improvements in productivity and organizational efficiency, making Wing Assistant a strong contender for businesses seeking reliable support in this sector. - 4 reviews for business services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Biotech Comapny (4.5/5, Dec 2, 2022): A biotech company onboarded Wing Assistant to handle their virtual assistant efforts. The team is in charge of the answer emails, making appointments, researching, and calendaring. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169937) - Client Services Specialist for Event Planning Company (5.0/5, Dec 8, 2022): Luminary Leaders hired Wing Assistant for a variety of tasks including research, preparing spreadsheets, graphic design, outbound emails and follow-up, appointment scheduling, and website maintenance. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/171111) - VA Team for Web Design Company (5.0/5, Feb 28, 2023): Wing Assistant developed a suite of virtual assistant (VA) services tailored to the client's needs, including website maintenance, customer support, calendar management, budgeting, and other daily operations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/183370) - Lead Generation Assistance for Nanny Agency (3.5/5, Jun 12, 2023): Wing Assistant assists a nanny agency with their lead generation campaign. Wing Assistant helps with sitters' recruitment and answering phone calls and emails to current and prospective customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/208297) ##### Legal Experience Wing Assistant has demonstrated expertise in the Legal industry by providing effective part-time administrative support, as highlighted by feedback from Idaho Legal Estates and Probate. Clients appreciate their budget-friendly pricing, quick onboarding, and efficient project management, which includes timely delivery and responsiveness to needs. The overall sentiment reflects satisfaction with the increased operational capacity achieved through their services, making Wing Assistant a strong candidate for legal firms seeking administrative assistance. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Law Firm (5.0/5, Jun 5, 2023): Wing Assistant provides a part-time virtual administrative assistant for a law firm. The assistant helps the client with data entry, scheduling, customer service, and digital form creation. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206631) ##### Arts, entertainment & music Experience Wing Assistant demonstrates notable expertise in the Arts, entertainment & music sector, evidenced by positive client feedback emphasizing their effective brand development services. Clients appreciate their ability to reduce management workloads, leading to increased ROI. Their efficient project management and outstanding communication skills were highlighted as key strengths, making them a suitable partner for businesses seeking support in this industry. However, improved communication regarding assistant transitions could enhance the overall experience. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Arts & Entertainment Company (5.0/5, Jun 5, 2023): An arts and entertainment company has hired Wing Assistant to assist them regarding their daily managerial duties. The team is tasked with reducing the client's workload and management work. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206559) ##### Nonprofit Experience Wing Assistant has demonstrated strong expertise in supporting nonprofit organizations, as noted by Advocacy Without Borders. The client highlighted their effective communication, task organization, and schedule management, resulting in improved productivity and enhanced engagement. The flexibility, reliability, and competitive pricing of Wing Assistant further reinforce their suitability for nonprofits seeking comprehensive administrative support. Overall, the sentiment is highly positive, indicating that Wing Assistant is well-equipped to meet the unique needs of the nonprofit sector. - 1 review for nonprofit industry - Unknown avg. project cost - Customer Service Outsourcing for Nonprofit Organization (4.5/5, Jun 2, 2023): Wing Assistant provides customer service outsourcing for a nonprofit organization. The team is tasked with client communication, time and task management, content revision, document development, and data entry. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206203) ##### Financial services Experience Wing Assistant demonstrates strong expertise in the Financial services industry, particularly in data management and research, as highlighted by a venture capital firm's review. Clients appreciate their efficiency and adaptability, noting significant time savings in deal evaluations. The team's prompt communication and proactive approach enhance collaboration, making them a valuable partner for firms seeking reliable support in data processing and investor research. Overall, Wing Assistant is well-regarded for its impactful contributions to financial operations. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Input & Research for Venture Capital Firm (5.0/5, Jan 12, 2023): Wing Assistant provides data entry and research services for a venture capital firm. The team reviews entries from startups seeking financing, inputs data into the client’s CRM, and does complementary research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/175723) ##### Human Resources Experience Wing Assistant has received positive feedback within the Human Resources sector, highlighting their expertise in recruitment solutions. Clients note their seamless communication, adaptability, and valuable insights that significantly enhance candidate sourcing. The provider is praised for their commitment to client success and ability to optimize hiring processes, making them an ideal partner for companies looking to improve their recruitment strategies. Overall, the sentiment reflects strong satisfaction and a willingness to expand the partnership further. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Candidate Matching for Recruitment Advertising Solution (5.0/5, Dec 6, 2022): A recruitment advertising solution has partnered with Wing Assistant for recruitment services. Taking into consideration the requirements for job openings, the team matches potential candidates to clients. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170649) ##### Logistics & Supply Chain Experience Wing Assistant has proven to be a valuable partner in the Logistics & Supply Chain sector, particularly for early-stage companies. Their team demonstrates strong adaptability and attention to detail, significantly enhancing operational efficiency by handling data logging and processing tasks. Clients appreciate their reliable communication and support, which allows teams to focus on strategic activities. Overall, their expertise in providing tailored solutions for logistics challenges makes them a fitting choice for businesses seeking to optimize their supply chain processes. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry for Reverse Logistics Firm (5.0/5, Nov 28, 2022): Wing Assistant provides data entry services to a reverse logistics firm. They input the client's inventory system data that flows through a Slack channel and use their backend data to issue return labels. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169220) ##### Other Industry Experience Wing Assistant has received positive feedback from clients in the Other Industry sector, highlighting their exceptional ability to match virtual assistants to specific needs. One client noted the proactive training provided before onboarding, which ensured immediate productivity. The overall sentiment reflects satisfaction with their effective workflow and impactful support, contributing to enhanced online presence. Their expertise in delivering tailored solutions positions them as a strong candidate for businesses seeking assistance in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Three Virtual Assistants for DeFi Investment Management Firm (5.0/5, Nov 25, 2022): Wing Assistant provides virtual assistant services for a DeFi investment management firm. They've trained assistants to acquire the skills the client needs from them. Three VAs have been assigned to the firm. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/168902) ##### Manufacturing Experience The feedback from the Manufacturing industry emphasizes Wing Assistant's strong customer service capabilities and their ability to seamlessly integrate into client operations. Clients noted their high call answer percentage, exceeding the goal of 90%, which reflects their reliability and effectiveness. The company's flexibility in providing coverage, including after-hours and holiday support, highlights their commitment to client needs. Overall, Wing Assistant demonstrates significant expertise and a positive impact in the Manufacturing sector. - 1 review for manufacturing industry - Unknown avg. project cost - Customer Service Outsourcing for Cleaning Systems Company (4.5/5, Jan 13, 2026): Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429629) ##### Home Services Experience Feedback from the Home Services industry indicates that the company struggles with delivering promised support, particularly in client communication and administrative management. Clients report an increase in their workload rather than relief, highlighting poor project management and inadequate supervision. While the marketing is professional, there is a significant gap between expectations and actual service delivery. Potential clients should weigh these insights when considering the company's capability to effectively support their Home Services needs. - 1 review for home services industry - Less than $10,000 avg. project cost - VA & Customer Service Outsourcing for House Cleaning Company (1.0/5, Sep 23, 2025): Wing Assistant provided virtual assistant services for a house cleaning company. The team managed emails, texts, and phone calls, scheduling, data entry, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/408122) ##### Advertising & marketing Experience Wing Assistant has received positive feedback in the Advertising & marketing industry for their expertise in community management and social media strategy. Clients commend their ability to enhance engagement, effectively manage content, and provide timely responses. The team's organizational skills and attention to detail have led to measurable outcomes, including increased social media followers and engagement. Overall, clients express satisfaction with Wing Assistant's services, noting their value and effectiveness, making them a strong candidate for businesses seeking support in this sector. - 3 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - SMM & Content Mktg for Digital Marketing Company (5.0/5, Jun 9, 2023): Wing Assistant develops a social media strategy and creates content for a digital marketing company. The team is responsible for setting a weekly editorial calendar, posting, and responding to comments. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/207871) - Social Media Management for Health Supplements Company (4.0/5, Dec 23, 2025): Wing Assistant provides social media management for a health supplements company. The team is responsible for creating and editing content, managing the content library, and drafting social media posts. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427211) - SMM Services for Marketing Company (5.0/5, Dec 31, 2025): Wing Assistant provides SMM services for a marketing company. The team handles community management, reviewing comments and messages, moderating content, responding to inquiries, and addressing escalations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427934) #### Very responsive Wing Assistant is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [JMS Elite](https://clutch.co/profile/jms-elite) #### 4.9 out of 5 star rating (8 reviews) - $10,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Willoughby, OH #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 70% Demand Generation Marketing - 10% Market Research - 10% Sales Outsourcing #### Company description JMS Elite is a company specializing in outbound and inbound call center services, providing lead generation and telephonic support to enhance sales efforts. Reviews indicate a high level of client satisfaction, with approximately 100% positive feedback highlighting their expertise in managing contact center services and their impressive ability to understand client needs and target markets effectively. Their calm, responsive approach and long-standing team have been particularly praised by clients. [Visit Website](https://jmselite.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=profile) #### Reviewed 1 time in the past 6 months In the last six months, JMS Elite has received positive feedback for their strategic approach and high-quality deliverables. One client noted a significant increase in lead response rates from 3.5% to 9%, attributing $10M in project bookings to their efforts. Clients appreciate the professionalism and collaborative nature of their team, emphasizing effective communication and timely project management. However, it was noted that JMS Elite may not be suitable for high-volume, transactional environments. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/jms-elite?sort_by=date_desc&verified=true#reviews) #### 4 reviews mention Call Center Services Outbound Voice Services for High-Tech Services Company 5.0/5 — JMS Elite provided voice services for a high-tech services company. Their team received an in-depth training, contacted the partner's targets through phone calls, and reported their efforts on a weekly basis. - 4 of 4 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/jms-elite/119242) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight JMS Elite's exceptional value for money, citing significant cost savings and quality outcomes. One client noted a 300% reduction in cost per meeting while generating $10M in projects, emphasizing the company's effectiveness. Another client praised their $50–$65 per hour pricing as a worthwhile investment that doubled their active pipeline. Overall, feedback reflects a strong alignment of quality, professionalism, and competitive pricing, establishing JMS Elite as a valuable partner for lead generation and sales support. [Read All Reviews](https://clutch.co/profile/jms-elite?verified=true#reviews) - $10,000 to $49,000 (4 reviews) - $50,000 to $199,999 (2 reviews) #### Completed projects in 8 cities - Charlotte, North Carolina (1 projects) - Noblesville, Indiana (1 projects) - Minneapolis, Minnesota (1 projects) - New York City, New York (1 projects) - San Francisco, California (1 projects) - Seattle, Washington (1 projects) - Williston, Vermont (1 projects) - Orange County, California (1 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/jms-elite?verified=true#reviews) --- ### [Specialty Answering Service](https://clutch.co/profile/specialty-answering-service) #### 4.7 out of 5 star rating (50 reviews) - 10 - 49 employees - King of Prussia, PA #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 50% Call Center Services - 20% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Specialty Answering Service provides comprehensive Contact Center Services, including Inbound Call Center and Customer Support Services. Overall, they receive positive feedback, with about 85% of reviewers praising their responsiveness and value for cost. Many clients appreciate their project management and scripting capabilities, although some suggest improvements in communication skills and online application features. [Visit Website](http://www.specialtyansweringservice.net/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months In recent reviews, clients have highlighted Specialty Answering Service's responsiveness and effective project management. A construction company reported a positive overall impact on operations, noting the handling of approximately 20 calls weekly. However, concerns were raised regarding variability in the quality of staff, which sometimes detracted from the caller experience. Overall, the sentiment is favorable, with clients appreciating the value for cost despite some areas for improvement in communication skills. - 1 of 1 reviews is 5 stars - 1 new review for Call Center Services services - Less than $10,000 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/specialty-answering-service?sort_by=date_desc&verified=true#reviews) #### 1 review mentions Customer Surveys & Market Research Calls Customer Surveys & Market Research Calls Experience The feedback for Specialty Answering Service in the Customer Surveys & Market Research Calls service indicates a generally positive sentiment, with 75% of reviewers praising their responsiveness and effective call management. However, 25% noted inconsistencies in staff performance that affected the caller experience. Clients appreciate the value for cost, with references to effective project management and timely delivery. Notably, improved communication skills of staff were suggested as an area for enhancement. - 1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars - 1 new review for Customer Surveys & Market Research Calls in past 6 months - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/specialty-answering-service#review-422281) #### Experience in 14 industries Specialty Answering Service has demonstrated expertise across various sectors, including real estate, automotive, financial services, and healthcare. Clients consistently praise their responsiveness, project management, and call-handling efficiency, highlighting positive impacts on operational flow and customer engagement. While feedback is overwhelmingly positive, some clients noted areas for improvement in call quality and staff communication. Overall, Specialty Answering Service is a strong candidate for businesses requiring reliable and scalable call management solutions. [Read All Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews) ##### Consumer Products Experience The reviews highlight the provider's strong expertise in managing inbound services for the Consumer Products industry, emphasizing their efficiency in handling calls and exceptional attention to detail. Clients appreciate the effective communication and customer service, which have led to significant time savings and improved operational efficiency. Overall sentiment is highly positive, suggesting that this company is well-suited for businesses in the Consumer Products sector seeking reliable and detail-oriented support. - 1 review for consumer products industry - Less than $10,000 avg. project cost - Anwering Services for Consumer Product Industry Firm (3.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136882) ##### Automotive Experience Specialty Answering Service has received positive feedback from clients in the Automotive industry, notably for their responsiveness and effective call management. Clients highlight their expertise in providing 24/7 customer support, which is crucial for businesses like towing and electric vehicle charging. Their customizable operator scripts and reliable reporting have proven beneficial, ensuring no missed customer inquiries while optimizing costs. Overall, the sentiment is highly favorable, indicating that Specialty Answering Service is a strong candidate for Automotive businesses seeking enhanced customer engagement. - 2 reviews for automotive industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Outsourced Customer Service for Vehicle Charger Manufacturer (5.0/5, Nov 12, 2024): Specialty Answering Service provides outsourced customer support services for an electrical vehicle charger manufacturer. The team is responsible for handling the client's inbound customer calls 24/7. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/330191) - Call Center Services for Towing Company (5.0/5, Apr 2, 2025): Specialty Answering Service provides ongoing call center services for a towing company. The team is responsible for answering phone calls and asking customers the client's required questions. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/364403) ##### Consumer products & services Experience Specialty Answering Service is highly regarded in the Consumer products & services sector for their effective call routing solutions and customer service automation. Clients appreciate their responsiveness, timely deliverables, and exceptional value for pricing, contributing to streamlined customer service operations. Their expertise in managing call volume and enhancing customer engagement positions them as a beneficial partner for businesses seeking efficient communication solutions in this industry. - 1 review for consumer products & services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Material Handling Equipment Co (5.0/5, Nov 18, 2024): Specialty Answering Service provides call center services for a material handling equipment company. The team has provided operators to answer calls for the client and set up an automated call routing system. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/331927) ##### Financial services Experience Specialty Answering Service demonstrates exceptional expertise in the Financial services industry, particularly in call handling for tax consulting and insurance services. Clients praise their robust scripting system, responsive customer service, and transparent billing practices. The overall sentiment reflects high satisfaction with their after-hours support, which alleviates operational pressure and enhances lead management. Their commitment to client needs and innovative solutions makes them a strong contender for businesses seeking reliable answering services in the Financial sector. - 4 reviews for financial services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Freed Up Billing Time for the Company (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/118216) - Call Center Services for Financial Services Company (5.0/5, Sep 28, 2022): Specialty Answering Service provides ongoing call center services for a financial services firm. Their main task is to handle incoming and outgoing calls on a regular basis. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/160097) - Call Center Services for Insurance Company (5.0/5, Jul 12, 2023): Specialty Answering Service has provided call center services for an insurance company. The team has helped with after-hours calls and built the call script. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/215964) - Call Center Services for Tax Consulting Firm (5.0/5, Aug 5, 2024): Specialty Answering Service provided call center services for a tax consulting firm. The tasks included answering calls outside the client's working hours, updating scripts, and sending information. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/305186) ##### Healthcare Experience Specialty Answering Service has garnered positive feedback within the Healthcare industry, highlighting their expertise in delivering reliable and efficient communication solutions. Clients commend their responsiveness and professionalism, noting that their services enhance patient engagement and streamline operations. The overall sentiment indicates that Specialty Answering Service is a strong partner for healthcare providers seeking to improve service delivery and patient satisfaction, making them a favorable choice for businesses in the sector. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - SAS is Efficient, Friendly and Upbeat (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/116863) ##### Telecommunications Experience Specialty Answering Service demonstrates strong expertise in the Telecommunications industry, effectively handling call routing and lead management for clients. Their ability to integrate seamlessly with client operations enhances professionalism and creates a larger business presence. Clients appreciate their responsive customer service, customization options, and valuable suggestions for improvement. Overall, the sentiment is highly positive, indicating that Specialty Answering Service is a solid choice for businesses seeking reliable telecommunications support. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Telecommunications Company (5.0/5, Oct 23, 2023): Specialty Answering Service provides ongoing call center services for a telecommunications company. The team handles the routing of calls to team members for sales, support, and more. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/243375) ##### Chemicals & Biotechnology Experience Specialty Answering Service (SAS) demonstrated strong expertise in the Chemicals & Biotechnology sector, particularly in providing responsive customer support for COVID-19 testing services. Clients praised SAS's ability to handle high call volumes efficiently, allowing internal teams to focus on technical inquiries. The company's quick adaptability to script updates and proactive account management resulted in improved customer experience. Overall, SAS is regarded as a valuable partner for organizations seeking to enhance their customer interaction in the Chemicals & Biotechnology industry. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Scheduling & FAQ Support for Public Benefit Corporation (5.0/5, Jan 20, 2021): Specialty Answering Service provides scheduling and FAQ support for a public benefit corporation. The team handles registration and scheduling for COVID-19 testing and answers phonecall-directed  FAQs. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/41349) ##### Transportation Experience Specialty Answering Service has garnered positive feedback from clients in the Transportation industry, particularly for their effective handling of after-hours calls for truck dealerships and leasing companies. Clients appreciate the seamless communication and responsiveness, which contributes to a smooth workflow. One client noted that after-hours calls continue to be answered without customer complaints, highlighting the company's reliability and expertise. Overall, their strengths lie in providing timely and efficient service tailored to the needs of the Transportation sector. - 1 review for transportation industry - $10,000,000 + avg. project cost - Call Center for Truck Leasing Company (4.5/5, Jul 31, 2019): Specialty Answering Service offered call center services for a trucking company to help address after-hours calls.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/141229) ##### Advertising & marketing Experience Specialty Answering Service has received positive feedback within the Advertising & marketing industry, particularly for their reliable and cost-effective answering services. Clients highlight their 24/7 availability and effective communication, which significantly enhances workflow and saves time. The overall sentiment indicates that they are a strong fit for businesses seeking dependable support in managing client calls, making them an excellent choice for those in the Advertising & marketing sector. - 1 review for advertising & marketing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Answering Services for SMM Agency (5.0/5, Sep 17, 2019): Specialty Answering Service provides answering services for a social media marketing (SMM) agency. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/47310) ##### Information technology Experience Specialty Answering Service demonstrates strong expertise in automating inbound call flows for IT service firms, with clients praising their attentiveness and professionalism. Feedback indicates impressive service levels maintained over time and effective collaboration between teams. Their skilled agents and experienced programming contribute to logical, scripted call flows, enhancing operational efficiency. Overall sentiment reflects satisfaction, suggesting they are a reliable partner for IT businesses seeking exceptional call management solutions. - 2 reviews for information technology industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for IT Firm (5.0/5, Sep 17, 2019): Specialty Answering Service worked on scripted inbound call flows for an IT services company.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/46503) - Customers are Impressed with SAS (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117971) ##### IT Services Experience Specialty Answering Service is highly regarded for its reliable and responsive call answering services, enhancing operational efficiency for clients in the IT Services industry. Their simple email alert procedure facilitates seamless communication, allowing teams to focus on critical tasks without interruptions. Clients appreciate the significant productivity improvements, although some suggest a desire for analytical data to optimize call handling further. Overall, Specialty Answering Service demonstrates expertise in delivering impactful solutions tailored to the needs of IT firms. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Answering Services for R&D Defense Contractor (5.0/5, Feb 19, 2019): Specialty Answering Services answered calls and forwarded messages to the appropriate internal parties using an email system. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/61628) ##### Arts, entertainment & music Experience The provider has demonstrated strong expertise in the Arts, entertainment, and music industry, receiving positive feedback for their innovative solutions and impactful results. Clients commend their ability to understand industry nuances, delivering tailored strategies that enhance project outcomes. Overall sentiment reflects confidence in the provider's capacity to drive success and foster creativity, making them a suitable choice for businesses seeking specialized support in this dynamic sector. - 2 reviews for arts, entertainment & music industry - Less than $10,000 avg. project cost - Great Live Answering Service (3.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117329) - Good Performance and Information For Our Callers (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/118227) ##### Business services Experience Specialty Answering Service has garnered positive feedback within the Business services industry, particularly for their responsiveness and effective after-hours support. Clients praise their attentive customer service, timely communication, and ability to capture critical information. The company has demonstrated a strong impact by preventing missed calls and ensuring urgent matters are addressed promptly, making them a reliable choice for businesses seeking to enhance their customer engagement and operational efficiency. - 3 reviews for business services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Call Support for Business Service Firm (5.0/5, Dec 27, 2019): Specialty Answering Service provides after-hours answering services for a business service provider. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/109411) - Answering Service for Property Management Company (5.0/5, Jul 23, 2020): Specialty Answering Service offers after-hours call answering services for a property management company. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/143741) - Call Center Services for Writing Services Company (5.0/5, Apr 12, 2023): A professional writing company hired Specialty Answering Service for their call center services. The team is responsible for answering and resolving customer issues through email and text. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/194114) ##### Manufacturing Experience Specialty Answering Service has received positive feedback from clients in the Manufacturing sector, particularly for their expertise in handling inbound communication and order tracking. Clients appreciate their professionalism and responsiveness, which have significantly reduced staffing needs and improved operational efficiency. Despite some challenges with language barriers, the overall sentiment reflects satisfaction with their service quality and the positive impact on cost savings and profitability. This makes them a strong candidate for businesses seeking reliable support in the Manufacturing industry. - 3 reviews for manufacturing industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - IVR and Call Answering Services for Manufacturing Company (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/37138) - Delivery Tracking & Order Processing for Food Manufacturer (5.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136623) - Inbound Appointment Scheduling for Food Product Producer (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/146642) ##### Legal Experience Specialty Answering Service has demonstrated significant expertise in the Legal industry, providing effective phone answering and calendaring solutions that enhance operational efficiency for law firms. Clients have noted improvements in workflow and client call handling, leading to increased productivity and lead conversion. The company's responsiveness to inquiries and flexibility in service plans are highlighted as strengths, making them a suitable partner for law firms seeking to project a professional image while managing costs. - 2 reviews for legal industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Answering & Calendar Services for Law Firm (5.0/5, Apr 10, 2020): A law firm hired Specialty Answering Services to answer phones. They provide answering and calendaring services. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/56410) - Call Center Services for Law Firm (5.0/5, Jan 21, 2020): To reduce the administrative burden of responding to phone calls, Specialty Answering Service served as a virtual secretary. They answered every call and transferred legitimate inquiries to the right resource. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/122196) ##### Other industries Experience Specialty Answering Service has received strong feedback from clients across various industries, including veterinary care, family medicine, and construction. Clients have praised their responsiveness, effective communication, and ability to manage urgent calls efficiently. Notably, their services have enabled businesses to enhance productivity and focus on core operations by effectively handling inbound inquiries. The overall sentiment is overwhelmingly positive, highlighting their value in streamlining customer interactions and support, making them a suitable choice for companies seeking reliable answering services in diverse sectors. - 17 reviews for other industries industry - 9 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Scheduling & FAQ Support for Public Benefit Corporation (5.0/5, Jan 20, 2021): Specialty Answering Service provides scheduling and FAQ support for a public benefit corporation. The team handles registration and scheduling for COVID-19 testing and answers phonecall-directed  FAQs. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/41349) - Answering Services for R&D Defense Contractor (5.0/5, Feb 19, 2019): Specialty Answering Services answered calls and forwarded messages to the appropriate internal parties using an email system. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/61628) - SAS is Efficient, Friendly and Upbeat (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/116863) - Specialty Answering Service Saved Us Millions (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117421) - SAS Increases Productivity and Improves Customer Service (2.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117469) - Good 24/7 Service (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117954) - Good Computer Intregation (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/118012) - Answering Services for Mental Health Therapy Practice (4.5/5, Jul 10, 2020): Specialty Answering Service provides call center services for a mental health therapy practice. The team is responsible for answering all incoming calls. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/133398) - Year-Round Answering Services for Business Firm (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136666) - Anwering Services for Consumer Product Industry Firm (3.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136882) - Call Center for Truck Leasing Company (4.5/5, Jul 31, 2019): Specialty Answering Service offered call center services for a trucking company to help address after-hours calls.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/141229) - After-Hours Answering Service for Trucking Company (3.5/5, Dec 29, 2020): Specialty Answering Service provides after-hours call center services for a trucking company. The team works on answering emergency calls from drivers after business hours.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/147020) - Call Center Services for Exterior Remodeling Company (5.0/5, Apr 28, 2023): Specialty Answering Service provides after-hours call center services for an exterior remodeling company. The team is responsible for answering phone calls during non-business hours. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/198122) - Call Center Services for Family Medicine Practice (4.5/5, Mar 7, 2024): Specialty Answering Service provides call center services for a family medicine practice. The team is tasked with handling after-hour calls and forwarding them to the client's team. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/274150) - Outsourced Customer Service for Veterinary Clinic (5.0/5, Apr 18, 2024): Specialty Answering Service provides ongoing outsourced customer services for a veterinary clinic. The team is responsible for screening, message taking, and customer support. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/283354) - Call Center Services for Yard Ramp Co (5.0/5, Oct 14, 2024): Specialty Answering Service provides live receptionist services for a yard ramp company. The team has been responsible for the live receptionist scripting, employee phone systems, and computer applications. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/322286) - Call Center Services for Construction Company (5.0/5, Nov 26, 2025): Specialty Answering Service provides call center services for a construction company. The team is responsible for answering calls and taking messages for the client. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/422281) ##### Real estate Experience Specialty Answering Service has demonstrated significant expertise in the real estate industry, with positive feedback highlighting their efficiency and responsiveness. Clients appreciated their ability to handle call management effectively, particularly in filtering and gathering key information from incoming calls related to property sales. The overall sentiment is highly favorable, emphasizing their knowledgeable team and valuable support, making them a strong candidate for businesses seeking reliable communication solutions in real estate. - 2 reviews for real estate industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - After-Hours Call Services for Property Management Co. (5.0/5, Oct 2, 2020): Specialty Answering Service identified and resolved call routing issues for a multi-tenant commercial real estate company. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/78073) - Call Center Services for Real Estate Company (5.0/5, Jul 31, 2025): Specialty Answering Service provides call center services for a real estate company. The team handles incoming calls from various marketing initiatives, gathers information, and filters calls for the client. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/394746) ##### Hospitality & leisure Experience Feedback on Specialty Answering Service within the Hospitality & leisure industry indicates significant dissatisfaction among clients. A co-owner of a cleaning service reported unprofessional conduct, including failure to adhere to call scripts and excessive billing. Clients experienced negative customer interactions and were compelled to seek alternative solutions due to the lack of effective communication and project management. Overall, the company's shortcomings suggest potential clients should carefully consider their reliability and adherence to service agreements before engaging. - 1 review for hospitality & leisure industry - Less than $10,000 avg. project cost - Answering Services for Residential & Commercial Cleaning Firm (0.5/5, Apr 9, 2018): Specialty Answering Service was contracted to provide answering services for customers calling to schedule or reschedule appointments during a four-month engagement.   [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/66725) ##### Utilities Experience Specialty Answering Service has garnered positive feedback from clients in the Utilities industry, highlighting their expertise in providing after-hours customer service and emergency call handling. Clients commend the company's responsiveness, professionalism, and ability to adapt to specific needs, ensuring effective communication during critical times. The overall sentiment reflects confidence in their services, indicating they are a reliable partner for utilities seeking enhanced customer support solutions. - 2 reviews for utilities industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Answering Service Support for Municipal Water Utility (5.0/5, Oct 23, 2019): Specialty Answering Service provided call answering services for a municipal water utility so they could answer emergencies during off-hours.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/70698) - Customer Support for Utilities Company (5.0/5, Jul 2, 2019): Specialty Answering Service provides customer service associates and phone answering services. Working during the night and on holidays and weekends, their staff ensures 24/7 coverage. This review was updated by the client on July 23, 2019. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/126532) ##### Other Industry Experience Specialty Answering Service has demonstrated expertise in providing reliable after-hours answering services for companies in the Other Industry, such as exterior remodeling. Clients appreciate their timely response to calls and effective communication through modern tools like dashboards. Overall sentiment reflects satisfaction with their value for cost and project management, indicating that they are a strong fit for businesses seeking efficient customer support solutions. - 1 review for other industry industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Exterior Remodeling Company (5.0/5, Apr 28, 2023): Specialty Answering Service provides after-hours call center services for an exterior remodeling company. The team is responsible for answering phone calls during non-business hours. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/198122) #### Completed projects in 2 countries - Canada (1 projects) - United States (42 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews) --- ### [Ver-A-Fast](https://clutch.co/profile/ver-fast) #### 5 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Mentor, OH #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 40% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Ver-A-Fast is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions, including Customer Support Services and Telephonic Support. Feedback highlights their efficient project management and alignment with client values, with 100% on-time delivery and a high retention rate of call center representatives. Approximately 85% of surveyed clients note service level goals are consistently met, and they praise the customizable nature of Ver-A-Fast’s services. [Visit Website](https://verafast.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Flexible Clients have highlighted Ver-A-Fast's flexibility as a key strength, noting their ability to adapt to specific needs. One client mentioned choosing Ver-A-Fast due to their 'flexible services' and praised their 'efficient, organized, and flexible' project management. This adaptability has contributed to improved response times and a streamlined communication process, enhancing overall satisfaction with their services. - Call Center & Outreach Services for Insurance Company (5.0/5, Jan 28, 2026): Ver-A-Fast's project management is efficient, organized, and flexible. They deliver on time. We communicate via virtual meetings and email or messaging apps. [Read Full Review](https://clutch.co/go-to-review/ver-fast/432650) #### 2 reviews mention Customer Surveys & Market Research Calls Customer Surveys & Market Research Calls Experience Ver-A-Fast has received overwhelmingly positive feedback for their Customer Surveys & Market Research Calls services, with 100% of reviewers citing timely delivery and responsiveness. Clients noted impressive connection rates, such as 15% for follow-ups, and praised the efficiency and organization of their project management. Notably, 100% of reviewers reported satisfaction without any suggested improvements. The provider's expertise in handling inquiries and delivering valuable insights significantly enhanced client operations. - 2 of 2 Customer Surveys & Market Research Calls reviews are 5 stars - 2 new reviews for Customer Surveys & Market Research Calls in past 6 months - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/ver-fast#review-432650) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Ver-A-Fast's strong value for money, noting their competitive pricing and alignment with client needs. One reviewer stated they chose Ver-A-Fast for their 'good value for the cost' and another emphasized that their 'pricing fit our budget.' Overall, feedback indicates satisfaction with the cost-effectiveness of their services, which have led to improved operational efficiency and revenue growth for clients. [Read All Reviews](https://clutch.co/profile/ver-fast?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive Ver-A-Fast is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Uassist.ME](https://clutch.co/profile/uassistme) #### 4.6 out of 5 star rating (35 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Miami Beach, FL #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 30% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Uassist.ME is a versatile Customer Support Services provider specializing in Contact Center Services, including telephonic support, customer care, and call handling. Clients laud their effective communication, quality candidates, and project management skills, with approximately 80% highlighting their ability to enhance business operations. Uassist.ME is noted for its bilingual capabilities and cost-effective, dependable service, though centralized training improvements are suggested by some. [Visit Website](https://www.uassistme.com/request-a-consultation?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Exceptional performance Uassist.ME consistently receives high praise for their exceptional performance across various client engagements. Clients highlight the 'amazing resources' and 'talented, solution-oriented' team that effectively manages technical support and lead generation. One client noted that their virtual assistant was 'already familiar with standard marketing processes,' demonstrating readiness and skill. Overall, clients emphasize the impressive quality, attention to detail, and ability to enhance operational efficiency, resulting in significant time and cost savings. - IT Support for Real Estate Investment Firm (5.0/5, Jan 15, 2021): They manage all of our technology. We’ve never had technical difficulties with their work. The quality of the team is exceptional. [Read Full Review](https://clutch.co/go-to-review/uassistme/37203) - Virtual Assistant for a Realty Team (5.0/5, Feb 11, 2019): Uassist.ME organizes my business better than I could on my own. We communicate through Skype and phone calls, and they send me a daily update. They’re very responsive. I actually flew to meet them in person before we started working together. I take my business seriously, and I wanted to actually meet the person who would be assisting me. [Read Full Review](https://clutch.co/go-to-review/uassistme/57743) - Virtual Assistant for a Realty Team (5.0/5, Feb 11, 2019): Their attention to detail is amazing. I've been in business for over 14 years, and no one is going to handle my business better than they can. I can actually go on vacation knowing that my business is taken care of. That peace of mind is priceless. I don't have any regrets. [Read Full Review](https://clutch.co/go-to-review/uassistme/57743) #### Reviewed 1 time in the past 6 months Recent reviews for Uassist.ME highlight their exceptional communication and work ethic, with clients noting their ability to deliver quick and accurate data collection. A client praised their alignment with company values and culture, citing a long-term engagement that underscores reliability. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified, reinforcing Uassist.ME's strong reputation in project management and client satisfaction. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/uassistme?sort_by=date_desc&verified=true#reviews) #### 5 reviews mention Call Center Services Call Services & Support for Medical Provider 5.0/5 — Uassist.ME provides follow-up calls to the customers of a healthcare product provider. The teammate calls each customer, reads from a prepared script and delivers daily progress reports on the number of calls. - 4 of 5 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/uassistme/136853) #### Experience in 9 industries Uassist.ME has garnered positive feedback across various industries, including Advertising & Marketing, Contracting, Financial Services, Real Estate, Food & Beverage, and Information Technology. Clients commend their expertise in data management, customer service, and lead generation, showcasing strengths in communication, reliability, and adaptability. Overall sentiment is favorable, especially in Advertising & Marketing and Real Estate, where businesses highlight increased efficiency and improved customer satisfaction, making Uassist.ME a suitable partner for companies in these sectors. [Read All Reviews](https://clutch.co/profile/uassistme?verified=true#reviews) ##### Construction Experience Uassist.ME has demonstrated strong expertise in the Construction industry through their effective communication and organizational skills. Clients appreciate their professional assistants who seamlessly integrate into teams, alleviating workloads and enhancing project efficiency. The positive feedback highlights their responsiveness and commitment to client needs, making them a reliable partner for construction firms seeking support. Overall, their ability to contribute significantly to project success positions them as a favorable choice for businesses in the Construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant for Design & Construction Company (5.0/5, Apr 28, 2020): Uassist.ME served as a virtual assistant for a design and construction firm. This included managing calendars, conducting research, and handling purchases. [Read Full Review](https://clutch.co/go-to-review/uassistme/72635) ##### Advertising & marketing Experience Uassist.ME has received positive feedback from clients in the Advertising & Marketing industry for their expertise in virtual assistance and project management. Clients highlighted their effective communication, quick data collection, and ability to enhance organizational efficiency. The company's support has led to improved client acquisition rates and expedited project completion timelines. Overall, Uassist.ME is recognized for its cost-effectiveness and dedication, making it a strong candidate for businesses seeking reliable support in their marketing initiatives. - 7 reviews for advertising & marketing industry - 6 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Digital Marketing Agency (5.0/5, Nov 1, 2021): A digital marketing agency needed a partner to handle all of their billing emails and customer information updates. They hired Uassist.ME based on their past experience of working together. [Read Full Review](https://clutch.co/go-to-review/uassistme/3428) - Virtual Administrative Services for Agency (5.0/5, Aug 15, 2019): Uassist.ME provided virtual administrative services.  [Read Full Review](https://clutch.co/go-to-review/uassistme/25673) - LinkedIn Lead Generation for Digital Marketing Firm (4.5/5, Mar 5, 2020): Uassist.ME provided an outsourced human assistant to manage LinkedIn outreach and marketing campaigns through direct messaging. The assistant was given metrics to hit.  [Read Full Review](https://clutch.co/go-to-review/uassistme/30404) - Accounting & Virtual Assistance for Digital Marketing Agency (5.0/5, Jan 12, 2022): A digital marketing agency has saught Uassist.ME's help in fulfilling their organizational needs through virtual assistance. The team also provides tech support, bookkeeping, and campaign management services. [Read Full Review](https://clutch.co/go-to-review/uassistme/110001) - Virtual Assistant for Full-Service Marketing Agency (5.0/5, Jul 9, 2020): Uassist.ME provided a virtual assistant for a full-service creative agency. They crafted copy for email newsletters and generated blog content. They’re working to develop an ad strategy for third-party clients. [Read Full Review](https://clutch.co/go-to-review/uassistme/132202) - Customer Service for Business Consultants (5.0/5, Jul 23, 2019): Uassist.ME handles onboarding and customer service for an entrepreneurship consulting company. They field questions over phone, email, and through the website. [Read Full Review](https://clutch.co/go-to-review/uassistme/136867) - Data Collection Services for Media Buying Company (5.0/5, Jun 24, 2026): Uassist.ME provides data collection services for a media buying company. The team gathers backend information to update the client's system, including circulation, deadlines, rates, and publication dates. [Read Full Review](https://clutch.co/go-to-review/uassistme/467265) ##### Food & Beverage Experience Uassist.ME has demonstrated strong expertise in the Food & Beverage industry, particularly in financial processes for companies like Poppi. Their team effectively managed accounts payable and receivable tasks, achieving a 75% reduction in vendor calls and a 15% increase in timely collections. Clients appreciate their proactive communication and commitment to accuracy, which have significantly improved operational efficiency. Overall, Uassist.ME is well-regarded for their adaptability and strong partnership approach, making them a suitable choice for Food & Beverage businesses. - 1 review for food & beverage industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office Accounting Outsourcing for Beverage Manufacturer (5.0/5, Jul 30, 2024): UAM provides ongoing back-office accounting outsourcing services for a beverage manufacturer. The team manages AP and AR invoice data entries, research, and paperwork support.  [Read Full Review](https://clutch.co/go-to-review/uassistme/304121) ##### Financial services Experience Uassist.ME has received positive feedback from clients in the Financial services industry, highlighting their expertise in data management and customer assistance. Clients commend their proactive approach, effective communication, and ability to integrate seamlessly into existing teams. Notable strengths include improving efficiency in CRM back-office tasks, enhancing service delivery, and contributing to significant business growth. Overall, Uassist.ME is recommended for firms seeking reliable support that aligns closely with their operations and enhances their productivity. - 4 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative Support for Mortgage Company (5.0/5, Nov 8, 2021): Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. [Read Full Review](https://clutch.co/go-to-review/uassistme/4288) - Data Entry for Outsourced Accounting Firm (4.5/5, Aug 18, 2021): Uassist.ME helps the client with data entry and other clerical work. After some training, they started downloading bank statements, collecting invoices, and importing them into the client's ERP system daily. [Read Full Review](https://clutch.co/go-to-review/uassistme/110885) - BPO for Financial Services Company (4.5/5, Aug 19, 2021): A financial services company hired Uassist.ME to provide BPO services. They manage banking imports and reconciliation for the client's customers, and deliver reports to the team's accountants, among other tasks. [Read Full Review](https://clutch.co/go-to-review/uassistme/111842) - Back Office Outsourcing for Fintech Company (5.0/5, Aug 9, 2022): A fintech company hired Uassist.ME to provide back office outsourcing. They take care of data-related CRM activities to streamline the client's processes. [Read Full Review](https://clutch.co/go-to-review/uassistme/153424) ##### Healthcare Experience Uassist.ME has demonstrated strong expertise in the Healthcare industry, particularly through their effective assistance in patient engagement and administrative tasks for dental and medical device businesses. Clients highlight their responsiveness and the positive impact on patient retention and operational efficiency. Their bilingual capabilities enhance communication with diverse patient populations. Overall, Uassist.ME is viewed as a reliable partner that contributes to improved workflow and reduced overhead costs, making them a suitable choice for Healthcare providers seeking support. - 2 reviews for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance & Translation for Dentistry Business (4.0/5, Jul 28, 2021): Uassist.ME provided virtual assistance and back-office support for a dentistry firm. Their tasks involve reaching out to patients and verifying insurance benefits. They also provided translation services.  [Read Full Review](https://clutch.co/go-to-review/uassistme/93405) - Call Services & Support for Medical Provider (5.0/5, Jul 23, 2019): Uassist.ME provides follow-up calls to the customers of a healthcare product provider. The teammate calls each customer, reads from a prepared script and delivers daily progress reports on the number of calls. [Read Full Review](https://clutch.co/go-to-review/uassistme/136853) ##### Media Experience Uassist.ME has received positive feedback from clients in the Media industry for their reliable project management support. One client highlighted a full-time assistant's effectiveness in handling project tasks, enabling the client to focus on higher priority work. The assistant's timely communication and thoroughness in following instructions were particularly noted as strengths. Overall, Uassist.ME's expertise in virtual assistance has proven invaluable, enhancing operational efficiency for media marketing projects. - 1 review for media industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Online Media Mktg Company (5.0/5, Jul 28, 2021): Uassist.ME is providing virtual assistant services to a marketing company. Their work mainly revolves around completing the client's internal project management tasks such as providing monthly reports. [Read Full Review](https://clutch.co/go-to-review/uassistme/93333) ##### Environmental Services Experience Uassist.ME has demonstrated strong expertise in providing administrative support to businesses in the Environmental Services sector, notably in tree services. Clients praise their effective communication, problem-solving abilities, and solid project management. The engaged team members are noted for their proactive involvement and adaptability, contributing positively to the overall efficiency of operations. This consistent positive feedback suggests that Uassist.ME is well-suited for organizations seeking reliable support in the Environmental Services industry. - 1 review for environmental services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Assistance for Tree Cutting Company (5.0/5, Apr 26, 2021): Uassist.ME provides administrative assistance to a tree cutting company. The assistant assigned for the project helps the client with research, customer service, problem solving, and activities coordination. [Read Full Review](https://clutch.co/go-to-review/uassistme/134529) ##### Information technology Experience Uassist.ME has received positive feedback from clients in the Information technology sector, particularly for their reliability and effective remote assistance. Clients highlight their expertise in providing cost-effective virtual executive assistants who seamlessly integrate with existing teams. The company demonstrates strong communication skills and initiative, ensuring smooth collaboration. Overall, Uassist.ME is well-regarded for meeting the demands of growing technology firms, making them a valuable partner for businesses seeking efficient support. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant for Digital Lending Platform (5.0/5, Apr 19, 2021): Uassist.ME supplies a technology company with a virtual executive assistant. The assistant helps support the executive team's bandwidth. [Read Full Review](https://clutch.co/go-to-review/uassistme/128976) ##### Consumer Products Experience Uassist.ME demonstrates significant expertise in the Consumer Products industry, particularly in managing customer service for e-commerce businesses. Clients highlight their strong team dynamics, adaptability to unique brand personas, and impressive customer satisfaction rates, achieving 97% based on extensive engagement. The personalized approach and effective communication foster a collaborative relationship, making Uassist.ME a suitable partner for businesses looking to enhance customer interactions and maintain high service standards. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Management for Startup E-Commerce Company (5.0/5, Mar 12, 2021): Uassist.ME provides customer service management for a small e-commerce company. They handle all the communication channels with the clients including emails, Zendesk tickets, and online chat support. [Read Full Review](https://clutch.co/go-to-review/uassistme/95612) ##### Food & Beverages Experience Uassist.ME has demonstrated strong expertise in supporting businesses within the Food & Beverages industry, particularly through effective management of vendor relations, graphic design, and bilingual communication. Clients appreciate their fast turnaround times, cost-effectiveness, and familiarity with brand needs, contributing to efficient operations. The overall sentiment is positive, highlighting their ability to meet diverse challenges in a timely manner, though clients suggest enhancing direct communication methods. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO & Virtual Assistance for Restaurant (5.0/5, Jul 20, 2020): A longtime partner, Uassist.ME provides ongoing BPO and virtual assistance services. They respond to customers, create graphic designs, and identify and manage vendors. The team also developed a website. [Read Full Review](https://clutch.co/go-to-review/uassistme/140083) ##### Legal Experience The feedback from legal industry clients regarding Uassist.ME indicates a significant dissatisfaction with their virtual assistant services. Clients reported subpar work quality, including frequent grammatical and spelling errors, and issues with project management and adherence to agreed hours. The company's claims of professionalism contrasted sharply with actual performance, leading to frustration and a lack of timely deliverables. Overall, potential clients in the legal sector may find Uassist.ME's expertise and reliability insufficient for their needs. - 1 review for legal industry - Less than $10,000 avg. project cost - Virtual Assistant & Web Dev for Law Firm (1.5/5, Apr 28, 2020): Uassist.ME was hired as a virtual assistant and web developer for a law firm. The team was responsible for managing emails and calendars, communicating with vendors, and handling travel arrangements. [Read Full Review](https://clutch.co/go-to-review/uassistme/72695) ##### Other Industry Experience Uassist.ME has received positive feedback from clients in the Other Industry, highlighting their expertise in customer service and administrative tasks. Clients appreciate the efficiency, communication, and transparency provided by their virtual assistants, which have significantly improved productivity and allowed businesses to focus on core activities. Overall, the sentiment is highly favorable, with clients noting that Uassist.ME has been instrumental in driving operational success and enhancing business performance. - 2 reviews for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service for Craft Spirits E-Commerce Business (5.0/5, Mar 9, 2020): Uassist.ME supplies virtual assistants (VAs) who provide ongoing customer service and data entry support for a spirits marketplace. [Read Full Review](https://clutch.co/go-to-review/uassistme/32585) - Virtual Assistant for Engineering Firm (4.5/5, Sep 4, 2019): Uassist.ME provides a virtual assistant to a small engineering firm. The assistant handles administrative tasks, such as bookkeeping, managing arrangements and calendars, and set up reports.  [Read Full Review](https://clutch.co/go-to-review/uassistme/38014) ##### Real estate Experience Uassist.ME has received positive feedback from clients in the real estate industry, emphasizing their expertise in lead management, administrative support, and marketing services. Clients noted significant improvements, such as increased conversion rates and enhanced operational efficiency. The company's strong communication skills and culturally aligned workforce were highlighted as major strengths. Overall, clients expressed satisfaction with the tailored support provided, reinforcing Uassist.ME as a valuable partner for real estate businesses seeking reliable assistance. - 7 reviews for real estate industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Management Services for Real Estate Management Company (5.0/5, Jun 7, 2022): Uassist.ME was a real estate management company’s lead management partner. Their team of 15 resources worked closely with the client to qualify, nurture, and prime leads.  [Read Full Review](https://clutch.co/go-to-review/uassistme/21965) - IT Support for Real Estate Investment Firm (5.0/5, Jan 15, 2021): Uassist.ME provides ongoing technical and lead generation support to a property management and private equity firm. This includes call center services. [Read Full Review](https://clutch.co/go-to-review/uassistme/37203) - Remote Sales & Marketing Support for Housing Service (5.0/5, Jan 11, 2019): Uassist.ME provides a remote team to perform administrative and marketing tasks for a property management firm. They interact with clients, close deals, and coordinate digital marketing and content efforts. [Read Full Review](https://clutch.co/go-to-review/uassistme/43371) - Virtual Assistant & Mktg Strategy for Real Estate Agency (4.0/5, Nov 5, 2021): Uassist.ME provides a virtual assistant to perform administrative duties. They communicate with customers, manage the client's social media, and so on. They're also helping with marketing and transcription. [Read Full Review](https://clutch.co/go-to-review/uassistme/56897) - Virtual Assistant for a Realty Team (5.0/5, Feb 11, 2019): Uassist.ME provides an outsourced, virtual office assistant to answer incoming phone calls for a real estate firm. [Read Full Review](https://clutch.co/go-to-review/uassistme/57743) - BPO Services & Social Media Marketing for Realtor (5.0/5, Jun 5, 2020): Uassist.ME provided BPO services and social media marketing for a realtor. The assistant handled back-office responsibilities ranging from following up with clients to managing schedules to rebranding efforts. [Read Full Review](https://clutch.co/go-to-review/uassistme/105579) - Web Dev & Digital Strategy for Real Estate & E-Commerce Co (4.0/5, Jul 10, 2020): Uassist.ME built a website for a real estate and e-commerce company. They also implemented a digital strategy that included SMM, creative, logo design, and branding. They even support bookkeeping and paperwork. [Read Full Review](https://clutch.co/go-to-review/uassistme/132977) ##### IT Services Experience Uassist.ME is recognized for its professionalism, proactive engagement, and adaptability in the IT Services sector. Clients commend their ability to generate high-quality leads and deliver valuable insights that enhance marketing strategies. Their collaborative approach and commitment to acting as an extension of the client's team contribute positively to business outcomes. Overall, Uassist.ME is highly recommended for organizations seeking results-oriented support in lead generation and sales pipeline development. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing Services for Cybersecurity Company (5.0/5, Sep 26, 2025): Uassist.ME provides telemarketing services for a cybersecurity company. The team manages outreach, generates leads, engages with prospects, and contributes to the client's sales pipeline. [Read Full Review](https://clutch.co/go-to-review/uassistme/409191) ##### Contracting Experience Uassist.ME demonstrates significant expertise in the Contracting industry, particularly in enhancing customer service and operational efficiency. Clients report a 28% reduction in dropped calls and improved satisfaction scores due to effective communication and scheduling support. The provider's commitment to proactive assistance and detailed project management has garnered positive feedback, reflecting their ability to adapt and address complex challenges. Overall, Uassist.ME is a reliable choice for businesses seeking to optimize client interactions and service delivery. - 1 review for contracting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Landscaping Company (5.0/5, Oct 2, 2025): Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and teams. [Read Full Review](https://clutch.co/go-to-review/uassistme/410552) --- ### [The Hour - Back Office and Virtual Assistant Services](https://clutch.co/profile/hour-back-office-virtual-assistant-services) #### 5 out of 5 star rating (34 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Great Neck Plaza, NY #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 5% Document Digitization & Management - 10% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting #### Company description The Hour - Back Office and Virtual Assistant Services is a company specializing in administrative, operational, and financial support across various industries. Reviews reflect a 100% positive satisfaction rate, highlighting their reliability, efficiency, and proactive communication. Clients consistently praise their adaptability and timely project delivery, making them a valuable partner. [Visit Website](https://thehour.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Detail-oriented Clients have consistently praised The Hour - Back Office and Virtual Assistant Services for their meticulous attention to detail. One client noted that their structured approach in CRM management ensured nothing was overlooked, significantly enhancing organization and effectiveness. Another highlighted their professionalism and thoroughness, emphasizing how the team's dedication and accuracy have streamlined operations. Overall, the sentiment regarding their detail-oriented nature is overwhelmingly positive, with no reported areas for improvement. - Architectural Design & CRM Consulting for Real Estate Co (5.0/5, Feb 14, 2025): Their attention to detail in CRM management ensured nothing slipped through the cracks. Additionally, their excellence with MS Excel, especially in tracking ongoing and completed tasks on a daily basis, has been a game-changer for us. Their structured approach keeps everything organized and the main reason of our satisfaction. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/352145) - Virtual Assistant Services for Insurance Company (5.0/5, May 29, 2026): The Hour - Back Office and Virtual Assistant Services’ professionalism, attention to detail, and dedication have been invaluable. They consistently take ownership of projects, communicate effectively, and are always willing to go the extra mile. Their work is thorough, reliable, and accurate. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/460818) #### Reviewed 17 times in the past 6 months Recent reviews of The Hour - Back Office and Virtual Assistant Services indicate high client satisfaction, with consistent praise for their reliability and responsiveness. Clients noted improvements in operational efficiency, such as faster invoice processing and better workflow management. Specific feedback highlighted the team's proactive communication and adaptability, with one client stating, "The team consistently delivers work on time and is very dynamic." Overall, clients reported a seamless partnership, with no significant areas for improvement identified. - 17 of 17 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 17 Recent Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?sort_by=date_desc&verified=true#reviews) #### Experience in 9 industries The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across various industries including Insurance, Information Technology, Financial Services, eCommerce, Advertising & Marketing, and Business Services. Clients commend their reliability, responsiveness, and the ability to enhance operational efficiency, particularly in insurance-related tasks such as quoting and policy administration. Overall, feedback reflects a highly positive sentiment, with clients noting the provider's strong communication skills and adaptability, making them a suitable partner for firms seeking operational support. [Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) ##### Advertising & marketing Experience The Hour - Back Office and Virtual Assistant Services demonstrates notable expertise in the Advertising & Marketing sector, particularly in influencer marketing and data-driven strategies. Clients commend their accountability, efficiency, and responsiveness, which significantly enhance workflow optimization and CRM management. Positive feedback highlights measurable improvements in operational smoothness and timely project delivery, making them a strong candidate for businesses seeking reliable support in their marketing initiatives. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - CRM Mgmt & Workflow Optimization for Digital Mktg Agency (5.0/5, Apr 20, 2026): The Hour - Back Office and Virtual Assistant Services provides CRM management and workflow optimization support for a digital marketing firm. They handle backend operations and data management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451502) ##### Pharmaceuticals Experience The Hour - Back Office and Virtual Assistant Services is highly regarded in the Pharmaceuticals industry, particularly for its expertise in life science recruitment. Clients appreciate their proactive approach, effective communication, and alignment with company values. The team's ability to deliver on time and within budget has been noted as a significant strength. Overall, the positive sentiment reflects their capacity to enhance operational efficiency and support the growth of businesses within the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Support for Life Sciences Recruiting Co (5.0/5, Jul 7, 2025): The Hour - Back Office and Virtual Assistant Services provides back office support for a life sciences recruiting company. The team has built a database of candidates and clients and supports outreach tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388046) ##### Human Resources Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Human Resources sector, highlighting their expertise in recruitment and operational efficiency. Clients commend their responsiveness, project management skills, and ability to enhance candidate engagement through data-driven approaches. Their adaptability and strong communication foster a collaborative environment, making them a valuable partner for HR needs. Overall, potential clients in the HR industry can expect effective support tailored to their specific requirements. - 4 reviews for human resources industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Technical Recruitment Firm (5.0/5, Aug 8, 2022): The Hour was hired by a technical recruitment firm to source and recruit candidates to help them scale their end clients' teams.  They've helped build out and iterate on the client's recruitment processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/153150) - Operational & Customer Support for Human Resources Company (5.0/5, Apr 2, 2025): The Hour - Back Office and Virtual Assistant Services provides operational and end customer support for a human resources company. The team manages inquiries and assists with account setups and job postings. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/364451) - Staff Augmentation for Software Company (4.5/5, Jul 3, 2025): The Hour - Back Office and Virtual Assistant Services provides staff augmentation for an HCM software company. The team assists with project management, recruitment, administrative tasks, and reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387150) - App Management & Support for HR Solutions Firm (5.0/5, Jul 6, 2025): The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach strategies. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387735) ##### Real estate Experience The Hour - Back Office and Virtual Assistant Services has demonstrated expertise in the real estate sector through effective CRM management, graphic design, and project management. Clients praise their attention to detail, structured approach, and ability to enhance property visualization with high-quality floor plans and aerial maps. Overall, feedback reflects high satisfaction, with clients noting improved client follow-ups and engaging presentation materials. Their organized and responsive service model positions them as a reliable partner for real estate professionals seeking support. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Architectural Design & CRM Consulting for Real Estate Co (5.0/5, Feb 14, 2025): A real estate company has hired The Hour - Back Office and Virtual Assistant Services for CRM management and graphic and architectural design. The team has been responsible for designs like custom floor plans. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/352145) ##### Software Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Software industry, highlighting their flexibility, professionalism, and effective collaboration. Clients appreciate their strategic approach to recruitment, focusing on aptitude and attitude, which has resulted in successful expansion of Customer Success teams. Their responsiveness and integration with tools like Office 365 and Zendesk enhance operational efficiency. Overall, they are seen as a reliable partner for companies seeking to enhance engagement and support in the Software sector. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for AI -Sourcing Automation Platform (5.0/5, Aug 26, 2022): The Hour - Back Office and Virtual Assistant Services provides BPO services for an Ai-sourcing automation platform. They provide support to the client's customer success and platform engagement team. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/155699) ##### eCommerce Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from eCommerce clients, particularly for their expertise in operational support, inventory management, and order tracking. Clients have noted the team’s reliability, responsiveness, and punctuality, leading to improved order accuracy and smoother operations. Their strong performance in managing backend processes positions them as a valuable partner for businesses seeking operational efficiency in the eCommerce industry. - 1 review for ecommerce industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Operational Support for E-Commerce Company (5.0/5, Apr 3, 2026): The Hour - Back Office and Virtual Assistant Services provides operational support for an e-commerce company. Their work includes inventory management, order tracking, and order fulfillment. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/447621) ##### Business services Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in bookkeeping and financial management, consistently delivering accurate and timely services. Clients appreciate the organized approach to accounts payable/receivable and the dedicated team structure, which includes quality control measures at no additional cost. Overall feedback highlights their responsive project management and budget-friendly pricing, making them a valuable partner for businesses seeking efficient financial support in the Business services industry. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Accounting for Business Services Firm (5.0/5, Mar 20, 2026): The Hour - Back Office and Virtual Assistant Services provides accounting services to a business services firm, including bookkeeping using QuickBooks, credit card reconciliations, and audit report preparation. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444170) ##### Retail Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in streamlining retail operations, particularly for supermarket chains. Clients appreciate their rapid invoice processing, organized financial record management, and reliable reporting, which enhance operational efficiency. The team's responsive communication and proactive management ensure timely project delivery without disruption. Overall, positive sentiment highlights their excellent value for cost and commitment to client satisfaction, making them a fitting choice for businesses in the retail sector. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Supermarket Chain (5.0/5, Mar 18, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services to a supermarket chain. The team manages invoice processing and supports inventory accounting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/443768) ##### Financial services Experience Reviews from a financial services client highlight The Hour - Back Office and Virtual Assistant Services as a reliable partner for backend support and data management in the mortgage industry. Clients appreciate their adaptability to AI technology, timely project delivery, and responsiveness. Overall sentiment is positive, indicating that the company effectively enhances organizational processes and workflow efficiency, making them a suitable choice for businesses seeking support in financial services. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Backend Support for Financial Services Company (5.0/5, Apr 17, 2026): The Hour - Back Office and Virtual Assistant Services provides backend support to a financial services company. The team manages data, handles documentation, and coordinates workflow for mortgage processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451009) ##### Information technology Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback in the IT industry, particularly for its affordability and dedication to client support. Clients appreciate their ability to assist with back-office tasks and customer service, highlighting their flexibility and willingness to learn new tools. Overall, the sentiment is favorable, suggesting that potential clients in the Information Technology sector can expect reliable assistance and a commitment to service excellence. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for IT Company (5.0/5, May 14, 2026): The Hour - Back Office and Virtual Assistant Services provided virtual assistant services for an IT company. The team helped with day-to-day tasks and backend work like security reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/457257) ##### Insurance Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in the Insurance industry, providing substantial backend support that enhances efficiency and client satisfaction. Clients commend their professionalism, reliability, and quick adaptability, noting significant improvements in workflow organization and task accuracy. Feedback highlights their impact in commercial and personal lines quoting, policy management, and client interactions, making them an excellent fit for insurance firms seeking to optimize operations and focus on growth. - 11 reviews for insurance industry - 11 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Insurance Agency (5.0/5, Jan 22, 2025): The Hour - Back Office and Virtual Assistant Services provides backend support for an insurance agency. The team quotes insurance, resolves account issues, and proactively reaches out to customers via email. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/345228) - Back Office & Customer Service Outsourcing for Insurance Co (5.0/5, Feb 11, 2025): The Hour - Back Office and Virtual Assistant Services has provided back-office support for an insurance company. The team has handled scheduling, data management, independent agent coordination, and data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/351045) - Insurance Services & Brokers for Insurance Co (5.0/5, Feb 20, 2025): The Hour - Back Office and Virtual Assistant Services provides quoting assistance for an insurance company. The team handles data entry, quote comparisons, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/353802) - Virtual Assistant Services for Insurance Company (5.0/5, Jul 1, 2025): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance company. The team handles payroll deductions, open enrollment, census uploading, and CRM data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386606) - Back-Office Outsourcing for Insurance Company (5.0/5, Jul 2, 2025): The Hour provides three virtual assistants for an insurance company. The team helps the client with daily back-office tasks, including quoting, issuing insurance certificates, and policy servicing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386971) - Insurance Services & Brokers for Insurance Company (5.0/5, Jul 8, 2025): The Hour - Back Office and Virtual Assistant Services provides ongoing staff augmentation services for an insurance company. The team works on various background administration projects. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388476) - Back-Office Support for Insurance & Employee Benefits Firm (5.0/5, Mar 23, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance and employee benefits firm. They manage the client's data, handle workflows, and offer operational support. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444890) - Virtual Assistant Services for Insurance Agency (5.0/5, Mar 31, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance agency. The team handles insurance renewal processes and commercial and personal lines quoting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/446972) - Back-Office Outsourcing for Insurance Company (5.0/5, May 13, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office services for an insurance agency. The team handles backend support, policy administration, quoting, and customer success management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/456889) - Back-Office Outsourcing for Insurance Brokerage (5.0/5, May 21, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance brokerage. The team handles re-rating clients, calling carriers, uploading information, and other tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/458978) - Virtual Assistant Services for Insurance Company (5.0/5, May 29, 2026): The Hour - Back Office and Virtual Assistant Services provides a virtual assistant to an insurance company. The team manages administrative tasks, supports daily operations, and assists with LinkedIn marketing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/460818) #### Completed projects in 2 countries - Canada (4 projects) - United States (18 projects) This provider is fluent in 5 languages: - English - Spanish - Dutch - French - Hindi [View Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) --- ### [Top Customer Service](https://clutch.co/profile/top-customer-service) #### 5 out of 5 star rating (68 reviews) - $1,000+ minimum project size - 250 - 999 employees - Brooklyn, NY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 55% Customer Service Outsourcing - 15% Data Annotation Services #### Company description Top Customer Service is a company specializing in Contact Center Services, offering inbound call handling, customer support, and telephonic support across various industries. The firm has consistently received positive feedback, with around 95% of reviews highlighting their professionalism and effective communication. Their ability to reduce missed calls and improve response times has been commended by 90% of clients, emphasizing their integration of trained agents with AI-assisted systems. [Visit Website](https://bpo.topcustomerservice.com/) #### Reviewed 16 times in the past 6 months Recent feedback for Top Customer Service reflects a strong overall sentiment, with clients praising their professionalism and responsiveness. Notable improvements include faster response times, reduced missed inquiries, and enhanced customer satisfaction across various sectors, including digital marketing and legal services. Clients appreciated the team's ability to align with their brand voice and values, effectively managing communications and inquiries. Suggestions for improvement were minimal, focusing primarily on proactive strategy recommendations. - 16 of 16 reviews are 5 stars - 6 new reviews for Call Center Services services - $50,000 – $199,999 avg. project cost [Read 16 Recent Reviews](https://clutch.co/profile/top-customer-service?sort_by=date_desc&verified=true#reviews) #### 12 reviews mention Call Center Services Call Center Services for eCommerce Products Brand 5.0/5 — Top Customer Service provided customer support services for an eCommerce products brand. Their tasks included handling order inquiries, live chat, returns processing, and post-purchase support. - 12 of 12 Call Center Services reviews are 5 stars - 7 new reviews for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/top-customer-service/387737) #### Very responsive Top Customer Service is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 countries - Canada (13 projects) - France (1 projects) - United States (18 projects) This provider is available in 35 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 20 languages: - English - Spanish - Arabic - Hindi - Russian - Japanese - German - Javanese - Korean - French - Turkish - Italian - Ukrainian - Kannada - Romanian - Maithili - Hebrew - Estonian - Finnish - Swedish [View Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) --- ### [Top Virtual Assistant](https://clutch.co/profile/top-virtual-assistant) #### 5 out of 5 star rating (72 reviews) - $1,000+ minimum project size - 50 - 249 employees - Philadelphia, PA #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 30% Back Office Outsourcing - 10% Call Center Services - 30% Content Writing Services - 10% Search Engine Optimization - 10% Social Media Marketing #### Company description Top Virtual Assistant is a company specializing in Contact Center Services, offering comprehensive solutions such as Customer Support Services, Inbound Call Center, and Outbound Call Center operations. Reviews reflect high satisfaction with 95% of feedback highlighting their professionalism, adaptability, and effective communication. Approximately 80% of clients commend their ability to streamline processes and improve efficiency, enhancing customer satisfaction and operational focus. [Visit Website](https://topvirtualassistant.pro) #### Experience in 15 industries Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs. [Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) ##### Contracting Experience Clients in the contracting industry praise the provider for their reliability, attention to detail, and effective project management. Feedback highlights improved workflow and efficiency due to timely communication and organized task handling. The company’s ability to support administrative functions allows contractors to focus on core projects, making them a strong fit for those seeking dependable assistance in enhancing operational effectiveness. - 1 review for contracting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Renovation & Flooring Company (5.0/5, Dec 20, 2025): Top Virtual Assistant provided administrative support for a renovation and flooring company. The team's tasks included email management, appointment scheduling, client follow-ups, and other admin duties. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426801) ##### Agriculture Experience Top Virtual Assistant has demonstrated expertise in the Agriculture sector by providing valuable administrative support that enhances operational efficiency. Clients have noted improved scheduling accuracy and reduced communication errors, allowing their teams to focus more on fieldwork. The flexibility and adaptability of their service in response to fluctuating workloads were particularly praised, indicating a strong capability to meet the unique demands of agricultural businesses. Overall, the positive feedback reflects a strong alignment with the needs of the industry. - 1 review for agriculture industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Call Center & Customer Service for Tree Care Co (5.0/5, Dec 17, 2025): Top Virtual Assistant provided call center and customer service outsourcing for a tree care services company. The team handled customer inquiries, organized schedules, booked appointments, and kept records. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426222) ##### Non-profit Experience Top Virtual Assistant has received positive feedback from clients in the Non-profit sector, highlighting their expertise in administrative support and effective project management. Organizations like Bridge To Home Org noted significant improvements in donor communication, volunteer coordination, and overall operational efficiency. Clients praised the team's responsiveness, organizational discipline, and proactive approach to identifying process improvements, enabling internal teams to focus on mission-driven activities. Overall, the sentiment indicated strong satisfaction and a solid fit for Non-profit organizations seeking reliable support. - 3 reviews for non-profit industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Support for Nonprofit Organization (5.0/5, Nov 29, 2025): Top Virtual Assistant provided back-office support for a nonprofit organization. The team managed the client's donor database, organized donor and volunteer schedules, and coordinated outreach emails and calls. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/422729) - Administrative Support for Childhood Education Consultancy (5.0/5, Dec 10, 2025): Top Virtual Assistant provided administrative support to an early childhood education consultancy. Their tasks included managing emails and calendars, updating the CRM, and scheduling social media content. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424789) - Back-Office Outsourcing for Housing Nonprofit (5.0/5, Dec 17, 2025): Top Virtual Assistant provided back-office outsourcing services for a housing nonprofit. The team was responsible for managing messages, responding to inquiries, organizing calendars, and ensuring follow-ups. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426227) ##### IT Services Experience Top Virtual Assistant has received positive feedback from clients in the IT Services industry, highlighting their expertise in managing technical support and communication tools like chatbots. Clients appreciate their adherence to service-level agreements and effective project management, consistently meeting deadlines. The company's alignment with client values and competitive pricing further enhances their appeal. Overall, Top Virtual Assistant is viewed as a reliable partner capable of seamlessly integrating into existing processes and providing valuable technical support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Data Engineering Company (5.0/5, Aug 6, 2025): Top Virtual Assistant provides virtual assistant services for a data engineering company. The team manages the client's phone lines and chatbots and answer customer questions about the client's system. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395907) ##### Real estate Experience Top Virtual Assistant has received positive feedback from real estate clients, highlighting their expertise in sales, property management, and client engagement. Clients reported significant improvements in efficiency and sales growth, with one noting a 20-30% increase in sales. Their trained team effectively manages tasks such as listings and client communication, demonstrating reliability and timely delivery. Overall, the sentiment is highly favorable, recommending Top Virtual Assistant as a valuable resource for real estate businesses seeking to enhance operational effectiveness. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Real Estate Company (5.0/5, Jul 23, 2025): Top Virtual Assistant provides seven virtual assistants for a real estate company. These resources manage properties, answer calls, list properties on different platforms, and schedule meetings with realtors. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/392599) - Back Office & Call Center Services for Real Estate Company (5.0/5, Aug 5, 2025): Top Virtual Assistant has managed a real estate company's property management portal. The team has updated the listings, spoken with clients, and done back-office work, such as scheduling meetings. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395771) - Customer Service & Sales Outsourcing for Real Estate Company (5.0/5, Aug 5, 2025): Top Virtual Assistant provides ongoing virtual assistant services for a real estate company. The team offers sales, retention, and customer engagement support through phone calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395839) ##### Retail Experience Top Virtual Assistant has demonstrated strong expertise in the Retail industry, particularly in providing technical and customer support services. Clients appreciate their prompt communication and adherence to project timelines, which aligns well with the operational needs of retail firms. Their ability to run systems like phone lines and chatbots has been noted as a significant asset, ensuring smooth operations. Overall, feedback indicates a high level of satisfaction, suggesting that they are a valuable partner for retail businesses seeking reliable support. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Retail Services Company (5.0/5, Aug 2, 2025): Top Virtual Assistant provides technical and customer support for a retail services company. They run the client's phone lines and chatbots and answer questions from clients regarding their systems. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395093) ##### Advertising & marketing Experience Top Virtual Assistant demonstrates strong expertise in the Advertising & Marketing sector, effectively enhancing customer engagement and support for their clients. Notable strengths include high-quality service delivery, structured project management, and significant cost savings for clients. Their successful integration of live chat solutions and proactive communication has led to measurable improvements in customer satisfaction and conversion rates. Overall, client feedback reflects a positive sentiment, indicating that Top Virtual Assistant is a suitable partner for businesses seeking to elevate their advertising efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Customer Support Services for Advertising Co (5.0/5, Aug 17, 2025): Top Virtual Assistant provided customer support services for an advertising company. The team handled inbound and outbound communication via phone, chat, and email, and also used RingCentral and Tawk. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398842) ##### Software Experience Top Virtual Assistant demonstrates strong expertise in customer support solutions within the software industry, delivering enhanced response times and customer satisfaction. Clients appreciate their professionalism, 24/7 availability, and adaptability, which contribute significantly to operational efficiency. Although feedback suggests a desire for more detailed performance analytics, overall sentiment reflects confidence in their project management and timely delivery, positioning them as a valuable partner for software businesses seeking reliable support services. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Construction Management Software Co (5.0/5, Aug 18, 2025): Top Virtual Assistant provides ongoing call center services for a construction management software company. The team handles inbound calls, responds to customer inquiries, and maintains accurate call logs. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399154) ##### Financial services Experience Top Virtual Assistant has demonstrated strong expertise in enhancing sales and revenue growth within the financial services sector. Clients commend their structured approach to lead generation and effective project management, resulting in a 20%-30% increase in qualified leads. Their proactive team, dedicated to understanding client objectives, provides tailored support that significantly boosts client engagement and conversion rates. Overall, their commitment to measurable results and transparent communication makes them a valuable partner for businesses in the financial services industry. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing for Venture Capital Firm (5.0/5, Aug 19, 2025): Top Virtual Assistant provided sales support services to a venture capital firm. The team handled lead generation, prospect research, initial outreach, follow-ups, and CRM management. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399190) ##### Home Services Experience The feedback from Home Services industry clients highlights Top Virtual Assistant's expertise in managing customer communication and administrative tasks effectively. Clients noted improvements in response times, customer satisfaction, and internal efficiency following their support. Strengths include professionalism, adaptability to business needs, and proactive communication. Overall sentiment is highly positive, indicating that Top Virtual Assistant is a valuable partner for businesses seeking enhanced operational efficiency and customer engagement in the Home Services sector. - 3 reviews for home services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Locksmith Company (5.0/5, Aug 15, 2025): Top Virtual Assistant provides call center services for a locksmith company. The team handles inbound and outbound calls, answers inquiries, resolves customer issues, schedules appointments, and documents calls. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398481) - Call Center & Sales Support Services for Locksmith Company (5.0/5, Aug 21, 2025): Top Virtual Assistant provides call center and sales support services for a locksmith company. The team handles inbound and outbound calls, manages follow-ups on leads, and schedules appointments. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399844) - Virtual Assistance Services for Appliance Repair Company (5.0/5, Jan 30, 2026): Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed customer inquiries via email and chat, scheduled repair appointments, and managed follow-ups. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433229) ##### Supply Chain, Logistics, and Transport Experience The reviews highlight Top Virtual Assistant's strong expertise in the Supply Chain, Logistics, and Transport industry by providing effective call center and sales support services. Clients appreciate their professionalism, quick response times, and ability to enhance customer satisfaction through streamlined processes. Their detailed reporting and proactive sales assistance have led to measurable improvements in lead generation and appointment scheduling. Overall, the company is well-regarded for its impactful contributions, making it a promising fit for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Sales Support for Logistics Company (5.0/5, Aug 22, 2025): Top Virtual Assistant provides call center and sales support services for a logistics company. The team has handled inbound and outbound calls, updating customers, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/400245) ##### Business services Experience Top Virtual Assistant has received positive feedback in the Business services industry for its effective support in operational tasks. Clients commend their strong focus on transparency, adaptability, and communication, which significantly enhance productivity and client satisfaction. Their ability to manage incoming requests and perform data management tasks efficiently allows businesses to concentrate on core activities. Overall, their expertise and commitment to client needs make them a suitable partner for companies seeking reliable administrative assistance. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Data Solutions Company (5.0/5, Sep 3, 2025): Top Virtual Assistant provided call center services for a data solutions company. The team recorded and received inbound calls in Japanese and sent them to clients to resolve. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/403056) - AI Agents for Appliance Repair Company (5.0/5, Dec 6, 2025): Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed emails and support requests, scheduled meetings, and performed data entry and back-office tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424037) ##### Insurance Experience Top Virtual Assistant has received positive feedback from clients in the Insurance industry, highlighting their expertise in customer support management. The company effectively improved response times and customer satisfaction for New York Life Insurance Company, showcasing strengths in project management and adaptability. Clients appreciate their prompt communication and professional service, although there is room for enhancement in providing more personalized responses. Overall, they are well-regarded for their capability to support insurance businesses in achieving operational efficiency. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Life Insurance Company (5.0/5, Aug 15, 2025): Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all interactions. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398390) ##### Education Experience Top Virtual Assistant has received positive feedback from clients in the Education industry, particularly for their expertise in managing administrative tasks for childcare providers. Clients noted significant improvements in response times, organization, and overall operational efficiency, allowing them to focus more on educational outcomes. The company demonstrated exceptional project management and adaptability, consistently meeting deadlines and responding to needs. Overall, potential clients can expect a reliable partner that enhances productivity within educational environments. - 2 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Childcare Academy (5.0/5, Dec 15, 2025): Top Virtual Assistant provided administrative support for a childcare academy. They managed the client's email inbox, scheduled meetings, provided customer support, and organized files. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/425548) - Virtual Assistant Services for Daycare Center (5.0/5, Dec 19, 2025): Top Virtual Assistant provided virtual assistant services for a daycare center. The team managed emails, scheduled appointments, handled customer inquiries, organized documents, and performed other tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426677) ##### Construction Experience Client feedback highlights Top Virtual Assistant's expertise in enhancing administrative efficiency for construction and renovation companies. Clients praised their reliable support in managing communications and tasks, which significantly improved organization and response times. The overall sentiment reflects a strong appreciation for their professionalism, adaptability, and positive impact on project execution. This company appears well-suited for firms seeking to streamline operations and focus on core construction activities. - 2 reviews for construction industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Construction Company (5.0/5, Dec 19, 2025): Top Virtual Assistant provided administrative support for a construction company. Their tasks included scheduling appointments, managing emails and client communications, and organizing documents. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426694) - Virtual Assistant Services for Renovation Company (5.0/5, Dec 22, 2025): Top Virtual Assistant provided virtual assistant services for a renovation company. The team managed email, scheduled appointments, followed up with clients, organized files, and assisted with office tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/427017) ##### Automotive Experience Top Virtual Assistant has demonstrated notable expertise in the Automotive industry through consistent client feedback across various towing and detailing services. Clients appreciate their ability to streamline operations, improve customer communications, and enhance service efficiency. The company's strengths lie in their responsiveness, professionalism, and adaptability, making them a strong fit for businesses seeking reliable administrative support in the Automotive sector. Overall, the sentiment is overwhelmingly positive, indicating a solid partnership potential. - 3 reviews for automotive industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Auto Detailing Company (5.0/5, Dec 18, 2025): Top Virtual Assistant provided ongoing call center services for an auto detailing company. The team handled customer inquiries, managed appointment scheduling, responded to customer messages, and organized tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426399) - Virtual Assistant Services for Towing Company (5.0/5, Dec 22, 2025): Top Virtual Assistant provided virtual assistant services for a towing company. The team handled inquiries, managed schedules, organized documentation, processed data, and executed administrative tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/427034) - Virtual Assistant Services for Towing Company (5.0/5, Feb 2, 2026): Top Virtual Assistant provided virtual assistant services for a towing company. The team handled calls, customer support, appointment scheduling, dispatch assistance, and daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433429) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs. [Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) - $10,000 to $49,000 (21 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 4 countries - Australia (1 projects) - Canada (7 projects) - United States (14 projects) - England (1 projects) This provider is available in 37 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) #### 13% of employees work in Philadelphia office Philadelphia, PA 1700 Market Street 10 - 15 employees [See All Locations (7)](https://clutch.co/profile/top-virtual-assistant#location) --- ### [Appointment Setter Online](https://clutch.co/profile/appointment-setter-online) #### 5 out of 5 star rating (54 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - New York, NY #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 20% Call Center Services - 55% Sales Outsourcing #### Company description Appointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value. [Visit Website](https://appointmentsetteronline.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 6 times in the past 6 months In the past six months, clients have consistently praised Appointment Setter Online for their effective lead generation and appointment-setting services. Notably, clients experienced significant improvements in lead quality and conversion rates, as highlighted by the Director of Saihaj Tax Service, who noted a 'predictable pipeline' and increased scheduled meetings. The team's professionalism and structured communication received commendations, although some clients suggested enhanced performance analytics could add value. Overall, the sentiment is overwhelmingly positive, with clients appreciating the focus on qualified leads. - 6 of 6 reviews are 5 stars - 2 new reviews for Call Center Services services - $10,000 – $49,000 avg. project cost [Read 6 Recent Reviews](https://clutch.co/profile/appointment-setter-online?sort_by=date_desc&verified=true#reviews) #### 1 review mentions Customer Surveys & Market Research Calls Customer Surveys & Market Research Calls Experience Overall, feedback for Appointment Setter Online within Customer Surveys & Market Research Calls is highly positive, with a 95% satisfaction rate. Clients noted a 40% increase in qualified appointments and a 35% improvement in outreach-to-booking ratios. The team's professionalism, organization, and consistent delivery of results were frequently highlighted. Some clients suggested quicker updates on progress as a minor area for improvement. This provider is recognized for effectively enhancing client engagement and revenue growth through qualitative research support. - 1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars - 1 new review for Customer Surveys & Market Research Calls in past 6 months - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/appointment-setter-online#review-423267) #### Experience in 15 industries Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions. [Read All Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews) ##### Construction Experience Clients in the Construction industry consistently praise Appointment Setter Online for their expertise in lead generation and appointment setting. The company demonstrates a strong ability to understand client needs, resulting in high-quality leads and increased project bookings. Reviewers highlight their effective communication, professionalism, and adaptability, contributing to significant business growth. Overall, the sentiment is overwhelmingly positive, suggesting that Appointment Setter Online is a reliable partner for businesses looking to enhance their client outreach and conversion rates. - 4 reviews for construction industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting Services for Garage Repair Services Co (5.0/5, Oct 30, 2025): Appointment Setter Online provides appointment setting services for a garage repair services company. The team handles 50% of outbound calls and runs ads for inbound leads who submit inquiries. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/416815) - Back Office Outsourcing for Construction Company (5.0/5, Dec 19, 2025): Appointment Setter Online provided appointment-setting services for a construction company. The team was responsible for lead generation, managing outreach campaigns, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426690) - Appointment Setting Services for Renovation & Flooring Co (5.0/5, Dec 20, 2025): Appointment Setter Online provided appointment-setting services for a renovation and flooring company. The team handled lead outreach, initial contact with prospects, follow-ups, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426799) - Appointment Setting Services for Renovation Company (5.0/5, Dec 20, 2025): Appointment Setter Online provided appointment-setting services for a renovation company. The team reached out to prospects and potential customers, managed follow-ups, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426805) ##### Agriculture Experience The company has demonstrated strong expertise in the Agriculture industry, particularly in enhancing lead generation and appointment setting for tree care and landscaping services. Clients commend their organized project management, responsiveness, and effective communication, which led to increased consultations and improved sales efficiency. Overall sentiment reflects satisfaction with their service quality, making them a suitable partner for businesses in the Agriculture sector looking to optimize operations and customer engagement. - 1 review for agriculture industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting for Tree Care & Landscaping Co (5.0/5, Dec 22, 2025): Appointment Setter Online provided outbound and inbound calling support, lead outreach, and qualified appointment scheduling for a tree care and landscaping company. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/427025) ##### Electric Experience Appointment Setter Online demonstrated significant expertise in the Electric industry by effectively managing lead qualification and appointment scheduling for PA Electrical Commissioning. Clients praised the team's structured process, clear communication, and ability to understand technical service needs. The positive impact on lead conversion rates and time savings for internal teams highlights their strengths in enhancing operational efficiency. Overall, their alignment with industry values and commitment to delivering relevant leads positions them as a strong partner for businesses in the Electric sector. - 1 review for electric industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Gen/Appointment Setting for Electrical Commissioning Co (5.0/5, Mar 27, 2026): Appointment Setter Online provided lead qualification and appointment-setting services for an electrical commissioning company. The team was responsible for outreach, inquiries, and calendar scheduling. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/446088) ##### Financial services Experience Appointment Setter Online has demonstrated strong expertise in the Financial services industry, particularly in lead generation and appointment setting. Clients commend their proactive approach, effective communication, and consistent project management, resulting in improved lead quality and conversion rates. Their ability to maintain professional interactions and follow-ups has positively impacted client pipelines. Overall, the company is viewed as a dependable partner for businesses seeking to enhance their client acquisition strategies in the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation & Appointment-Setting Services for HVAC Co (5.0/5, Mar 27, 2026): Appointment Setter Online provided lead generation and appointment-setting services for an HVAC company. The team managed outreach campaigns, contacted potential clients, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/446093) ##### Consumer products & services Experience Appointment Setter Online has demonstrated significant expertise in the Consumer Products & Services industry through their effective appointment scheduling and customer outreach capabilities. Clients, such as Jolly Appliance, report increased bookings and improved revenue thanks to their reliable services. The team's professionalism, quick response times, and thorough understanding of client needs have resulted in positive feedback, indicating they are a strong fit for businesses seeking to enhance customer engagement and operational efficiency. - 2 reviews for consumer products & services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Locksmith Services Company (5.0/5, Jul 9, 2025): Appointment Setter Online provides call center services for a locksmith services company. The team gathers details and schedules appointments on the client's calendar and CRM for the nearest specialist. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388806) - Call Center & Sales Outsourcing for Appliance Repair Company (5.0/5, Nov 24, 2025): Appointment Setter Online provided outbound call services for an appliance repair company. The team handled customer outreach, follow-up calls, appointment scheduling, and generating qualified leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/421726) ##### Software Experience Appointment Setter Online has demonstrated strong expertise in the Software industry, particularly in supporting companies like Backendz Software with tailored outreach and customer engagement. Clients highlight their detail-oriented management, effective training on complex programming languages, and responsive service. Overall, the sentiment is positive, with customers expressing satisfaction regarding the company's ability to learn and adapt to specific client needs, making them a valuable partner for IT firms seeking reliable appointment-setting solutions. - 1 review for software industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Software Dev Co (5.0/5, Jun 10, 2025): Appointment Setter Online provides cold calling and phone support services for a software development company. The team has used HubSpot and PhoneBurner to manage outreach and receive calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/380919) ##### Dental Experience Appointment Setter Online has demonstrated significant expertise in the Dental industry, as evidenced by a 40%-46% increase in appointment setting for a dental services provider. Clients commend their punctuality, professionalism, and responsiveness, noting they consistently exceed KPIs. The seamless integration with CRM systems enhances operational efficiency. Overall, their strong performance and client satisfaction suggest they are a valuable partner for businesses seeking to boost customer engagement and appointment scheduling in the Dental sector. - 1 review for dental industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting for Dental Services Company (5.0/5, Aug 14, 2025): Appointment Setter Online provides appointment-setting services for a dental services provider. They contact leads and customers through the client's CRM and Google Sheets. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/398347) ##### Roofing Experience Appointment Setter Online has demonstrated significant expertise in the roofing industry, as evidenced by client feedback highlighting their effective appointment-setting capabilities. Clients report an increase in booked appointments and a high conversion rate of leads, attributing these successes to the team's thorough training and understanding of the roofing business. Their proactive communication and efficient onboarding process further enhance their value. Overall, potential clients in the roofing sector can expect a knowledgeable and impactful partnership. - 1 review for roofing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Appointment Setting for Roofing Co (5.0/5, Jul 9, 2025): A roofing company has hired Appointment Setter Online for appointment-setting services. The team has called leads and reached out to them via email. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388851) ##### Business services Experience Appointment Setter Online has received positive feedback within the Business services industry, particularly from cleaning and appliance repair companies. Clients commend their responsiveness, cost-effectiveness, and ability to significantly increase booking volumes and reduce missed leads. Their project management is noted as smooth and professional, with timely communication and adaptations to specific client needs. Overall, they are viewed as a strong partner for businesses seeking efficient appointment-setting solutions. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting Services for Cleaning Company (5.0/5, Jun 23, 2025): Appointment Setter Online provides appointment-setting services for a cleaning services company. The team contacts leads and books appointments. They also manage the dispatching of the technicians for the jobs. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/384388) - Appointment Setting for Appliance Repair Company (5.0/5, Dec 6, 2025): Appointment Setter Online provided appointment-setting services for an appliance repair company. The team scheduled and confirmed service appointments, as well as sent reminders to reduce no-shows. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/424038) ##### Research Experience Appointment Setter Online has demonstrated strong expertise in managing client inquiries and appointment setting within the Research industry. Clients have praised their ability to handle high volumes of leads efficiently, achieving a lead conversion rate exceeding 90%. Their team is noted for quick learning and effective communication, which significantly contributes to operational success. Overall, the company is viewed positively for its focused approach and cost-effective services, making it a suitable partner for businesses needing reliable appointment setting support. - 1 review for research industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Services & Sales Outsourcing for Resume Writing Co (5.0/5, Jun 9, 2025): A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the evenings. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/380554) ##### Publishing Experience Appointment Setter Online demonstrates notable expertise in the Publishing industry, particularly in sales support and outreach for authors. Clients commend their effective communication and adaptability, which foster improved connections with bookstores and readers. The company’s courteous approach towards authors and its ability to enhance online visibility are highlighted strengths. However, some feedback suggests that more targeted outreach to specific genres could further optimize outcomes, making them a suitable partner for authors seeking growth in their market presence. - 1 review for publishing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Support Services for Book Author (5.0/5, Apr 11, 2025): Appointment Setter Online provided sales support services for a book author. The team was responsible for marketing the client's books to potential readers and retailers through outreach and sales calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/366639) ##### Non-profit Experience Clients in the Non-profit sector commend Appointment Setter Online for their professionalism, responsiveness, and personalized approach to outreach. Their expertise in improving donor engagement and scheduling has led to significant increases in meetings and pledges, demonstrating a clear impact on fundraising efforts. The company’s commitment to understanding the mission of their clients and aligning outreach strategies with organizational values has been particularly noted, making them a strong candidate for non-profit organizations seeking effective partnership. - 2 reviews for non-profit industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Nonprofit Organization (5.0/5, Nov 29, 2025): Appointment Setter Online provided call center services for a nonprofit organization. The team handled end-to-end outreach, including contacting potential donors, scheduling meetings and follow-up calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/422728) - Call Center Services for Nonprofit Organization (5.0/5, Dec 17, 2025): Appointment Setter Online provided call center services for a nonprofit organization. The team managed outreach to leads, followed up with inquiries, qualified prospects, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426213) ##### Medical Experience Appointment Setter Online has demonstrated strong expertise in the Medical industry, notably enhancing customer service for clients like Oppenheimer Plastic Surgery. They have successfully improved call resolution, customer satisfaction, and booking rates by 30%-40%. Clients commend their efficient project management and timely delivery, reflecting their commitment to quality service. Overall, the positive feedback indicates that Appointment Setter Online is a reliable partner for medical businesses seeking to optimize customer engagement. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Plastic Surgery Company (5.0/5, Sep 3, 2025): Appointment Setter Online provides customer service outsourcing for a plastic surgery company. The team has built their product knowledge based on the client's training and offers phone and live chat support. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/403122) ##### Advertising & marketing Experience Appointment Setter Online has received positive feedback in the Advertising & Marketing industry for their expertise in B2B appointment setting and sales conversion. Clients report a significant increase in sales and qualified appointments, with one noting a 68.7% rise in appointment settings. The team's professionalism, quick adaptability, and effective communication have been highlighted as strengths. Overall, the sentiment is highly favorable, making them a strong candidate for businesses looking to enhance their marketing efforts and sales pipeline. - 5 reviews for advertising & marketing industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting & Sales Outsourcing for Publishing Co (5.0/5, Jul 4, 2025): Appointment Setter Online provides sales outsourcing and appointment setting services for a publishing company. The team generates leads using the client's scripts and product details to improve revenue. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/387522) - Social Media Mktg & Sales Outsourcing for Marketing Agency (5.0/5, Jul 8, 2025): Appointment Setter Online provided appointment setting and sales outsourcing services for a marketing agency. The team set up phone calls with leads via LinkedIn and social media platforms and closed sales.  [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388465) - Call Center Services for Marketing Agency (5.0/5, Jul 14, 2025): A marketing agency has hired Appointment Setter Online to conduct cold calls. The team is responsible for calling leads, answering queries, and filling out forms using the client's CRM system. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/389855) - Appointment Setting & Sales Outsourcing for Marketing Agency (4.5/5, Aug 5, 2025): Appointment Setter Online provides B2B appointment-setting services for a marketing company. The team helps the client close sales using email, chat, and phone calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/395821) - Call Center Services for Marketing Company (5.0/5, Dec 3, 2025): Appointment Setter Online was hired by a marketing company to manage their appointment-setting process. The team was responsible for prospect research, outreach, lead qualification, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/423267) ##### Nonprofit Experience The feedback from clients in the Nonprofit sector highlights Appointment Setter Online's expertise in lead generation and appointment-setting, particularly for organizations like early childhood education consultancies. Clients commend their organized project management, responsiveness, and adaptability to feedback, resulting in increased booked appointments and improved sales pipelines. Overall, the sentiment is highly positive, positioning Appointment Setter Online as a strong fit for nonprofit organizations seeking effective outreach solutions. - 1 review for nonprofit industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Early Education Company (5.0/5, Dec 6, 2025): Appointment Setter Online provided lead generation services for an early education company. The team identified and contacted potential leads, conducted initial qualification, and scheduled discovery calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/424032) ##### Home Services Experience Appointment Setter Online excels in the Home Services industry, providing targeted appointment setting and sales coaching. Clients appreciate their budget-friendly pricing and specialized approach, with representatives trained to connect effectively based on regional accents. The owner of Garage Pro USA highlights their exceptional project management, timely delivery, and seamless communication. Overall, the positive sentiment indicates that Appointment Setter Online is a reliable partner for businesses seeking to enhance their sales and customer engagement in the Home Services sector. - 1 review for home services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Appointment Setting & Sales Closing for Home Services Co (5.0/5, Aug 18, 2025): Appointment Setter Online provides appointment-setting services for a home services company. The team provides appointment setters and a closer who work on calls, text messages, and emails. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/399160) ##### Legal Experience Appointment Setter Online has demonstrated significant expertise in the Legal industry by effectively managing appointment scheduling and lead qualification for law firms. Clients report a marked increase in booked consultations and lead quality, allowing legal teams to focus on their core responsibilities. Their professionalism and timely communication have been particularly praised, making them a suitable choice for legal firms seeking to enhance operational efficiency and client engagement. - 2 reviews for legal industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center & Sales Outsourcing Services for Law Firm (5.0/5, Sep 3, 2025): Appointment Setter Online provides appointment scheduling and sales closing services for a law firm. The team has created scripts and trained their resources, delivering details about interested end customers. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/403085) - Back Office Outsourcing for Law Firm (5.0/5, Feb 3, 2026): Appointment Setter Online provided back-office support for a law firm. The team screened potential clients, scheduled qualified appointments, and followed up on inbound and outbound leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/433672) ##### Automotive Experience Feedback from automotive industry clients highlights Appointment Setter Online's expertise in lead generation and appointment setting, particularly in towing, detailing, and truck repair services. Clients commend their ability to deliver high-quality, qualified leads, resulting in increased appointment bookings and improved conversion rates. The company's organized project management and responsive communication further enhance their reputation. Overall, clients express satisfaction with the services provided, indicating that Appointment Setter Online is a strong contender for businesses seeking growth in the automotive sector. - 3 reviews for automotive industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Auto Detailing Company (5.0/5, Dec 18, 2025): Appointment Setter Online provided appointment-setting services for an auto detailing company. The team reached out to inquiries, qualified interested clients, scheduled appointments, and followed up on leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426392) - Back Office Outsourcing for Towing Company (5.0/5, Feb 2, 2026): Appointment Setter Online provided back-office support for a towing company. Their team handled outreach, qualified prospects, and scheduled appointments with potential customers. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/433427) - Back Office Outsourcing for Truck Repair Company (5.0/5, Mar 26, 2026): Appointment Setter Online provided lead generation and appointment-setting services for a truck repair company. The team reached out to potential clients, qualified leads, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/445589) ##### Education Experience Clients in the Education industry commend Appointment Setter Online for their expertise in lead generation and appointment setting, which significantly enhanced enrollment opportunities. Reviews highlight their organized project management, responsiveness, and ability to understand client needs, resulting in improved conversion rates and effective communication. Overall sentiment is overwhelmingly positive, with clients appreciating the value they bring in streamlining outreach processes, allowing educators to focus on teaching. - 3 reviews for education industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Online Education Platform (5.0/5, Dec 15, 2025): Appointment Setter Online offers appointment-setting services for an online education platform. The team reaches out to leads and potential clients through calls and messages to schedule appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/425544) - Call Center Services for Online Education Company (5.0/5, Dec 16, 2025): Appointment Setter Online provided call center services for an online education company. The team reached out to potential leads, followed up with inquiries, qualified prospects, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/425974) - Back Office Outsourcing for Childcare Center (5.0/5, Mar 26, 2026): Appointment Setter Online provided lead generation and appointment-setting services for a childcare center. The team contacted potential clients, qualified leads, scheduled tours, and handled follow-ups. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/445591) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for. [Read All Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews) - $10,000 to $49,000 (24 reviews) - $50,000 to $199,999 (8 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) --- ### [Task Virtual](https://clutch.co/profile/task-virtual) #### 5 out of 5 star rating (65 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - New York City, NY #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Call Center Services - 10% Data Annotation Services - 20% Sales Outsourcing - 20% Search Engine Optimization #### Company description Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences. [Visit Website](https://taskvirtual.com?ref=Clutch.co) #### Team players Clients consistently praise Task Virtual for their collaborative spirit and team-oriented approach. One reviewer highlighted their 'willingness to jump in and help with any issue, big or small,' emphasizing the importance of their consistent communication and adaptability. This reviewer expressed a sense of partnership, stating, 'It feels like we're truly working together as a team.' Overall, the sentiment reflects strong appreciation for Task Virtual's dedication and teamwork in supporting client projects. - Web Dev, Market Research & Graphic Design for Cosmetics Company (5.0/5, Feb 19, 2025): I am most impressed with TaskVirtual's readiness. They have a team that is willing to jump in and help with any issue, big or small. Their communication is great, and they respond very quickly. I Greatly appreciate this! They reply to my emails day in and day out, which is essential as I'm building my online business. This consistent communication makes a huge difference. I appreciate their willingness to adapt to my workflow. It feels like we're truly working together as a team, and I'm excited for what we can accomplish. I hope our partnership continues for a long time, and we can grow to be like a work family! [Read Full Review](https://clutch.co/go-to-review/task-virtual/353733) #### Reviewed 3 times in the past 6 months Recent reviews of Task Virtual highlight strong client satisfaction, particularly regarding their operational support and adaptability. Clients noted significant improvements in areas such as SEO content management, patient communication, and administrative efficiency. One client praised their seamless integration into existing workflows, while another emphasized their responsiveness and professionalism in healthcare interactions. Overall, the sentiment is overwhelmingly positive, with only minor suggestions for enhanced strategic planning and onboarding documentation. - 3 of 3 reviews are 5 stars - 2 new reviews for Call Center Services services - Less than $10,000 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/task-virtual?sort_by=date_desc&verified=true#reviews) #### 3 reviews mention Call Center Services Virtual Assistant Services for Healthcare AI Company 5.0/5 — Task Virtual provided virtual assistant services for a healthcare AI company. The team handled phone inquiries, responded to patient emails, coordinated appointment scheduling requests, and managed follow-ups. - 2 of 3 Call Center Services reviews are 5 stars - 2 new reviews for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/task-virtual/467711) #### Completed projects in 6 countries - Australia (1 projects) - Canada (4 projects) - Germany (1 projects) - Ireland (1 projects) - United States (7 projects) - England (1 projects) This provider is available in 12 time zones: - Middle East Time (MET) - India Standard Time (IST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Singapore Standard Time (SGT) - New Zealand Standard Time (NST) This provider is fluent in 7 languages: - English - Spanish - French - Bengali - Hindi - Panjabi - Sindhi [View Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) --- ### [TECHSPEED INC](https://clutch.co/profile/techspeed) #### 4.9 out of 5 star rating (18 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 25% Call Center Services - 25% Content Moderation Services - 20% Customer Service Outsourcing #### Company description TECHSPEED INC is a proficient provider of Contact Center Services, specializing in data entry and customer support. Reviews highlight their exceptional project management and proactive communication, with 100% satisfaction in timely delivery and responsiveness. Approximately 90% of reviewers commend their adaptability and customer-first approach, making them an ideal partner for efficient call center operations and customer care services. [Visit Website](https://techspeed.com/get-started/?utm_source=clutch.co&utm_medium=referral) #### 2 reviews mention Call Center Services Customer Service Outsourcing for Home Care Agency 5.0/5 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. - 2 of 2 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) #### Experience in 9 industries TECHSPEED INC has demonstrated expertise across various industries, including Advertising & Marketing, Politics, Home Services, Retail, Financial Services, and Nonprofit sectors. Clients consistently highlight their strengths in data management, project management efficiency, and proactive communication. The overall sentiment is highly positive, showcasing their impact through timely delivery, accuracy in data handling, and adaptability to client needs. This firm is particularly well-suited for projects requiring meticulous data processing and management across diverse operational landscapes. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) ##### Software Experience TECHSPEED INC has received positive feedback from clients in the Software industry, highlighting their expertise in lead generation and market research. Clients commend their thorough delivery process, strategic understanding, and responsiveness, which significantly aided in identifying target markets and optimizing business focus. The overall sentiment reflects satisfaction with the quality of information provided and the efficient project management, making TECHSPEED INC a reliable choice for businesses seeking to enhance their software solutions and market engagement. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Lead Gen & Market Research for SaaS Business Mgmt. Provider (5.0/5, Feb 8, 2023): A SaaS business management provider was looking to garner information about their target audience and vertical, so they engaged with TechSpeed Inc for their market research and lead generation services. [Read Full Review](https://clutch.co/go-to-review/techspeed/180072) ##### Other Industry Experience TECHSPEED INC has received positive feedback in the Other Industry sector, highlighting their expertise in data collection and transcription services. Clients commend their ability to quickly assemble teams, deliver results efficiently, and maintain excellent communication throughout projects. Their competitive pricing and exceptional customer service, particularly noted by clients, underscore their strengths. Overall, TECHSPEED INC is recognized as a reliable vendor, making them a strong candidate for businesses seeking quality data solutions. - 3 reviews for other industry industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Digital Marketing for Research Company (5.0/5, Feb 19, 2019): TechSpeed LLC established an email marketing campaign. [Read Full Review](https://clutch.co/go-to-review/techspeed/61861) - Market Research & Outreach for Equipment Retailer (5.0/5, Nov 30, 2022): TechSpeed Inc was hired by a semiconductor equipment retailer to help them expand their client base. After understanding the client's objectives, the team executed a smooth process to gather the data needed. [Read Full Review](https://clutch.co/go-to-review/techspeed/169684) - Transcription Services for Consumer Credit Reporting Agency (5.0/5, Dec 12, 2022): TechSpeed Inc provides transcription services for a consumer credit reporting agency. They also assist with the data collection process. [Read Full Review](https://clutch.co/go-to-review/techspeed/171512) ##### Business services Experience TechSpeed Inc. has received positive feedback from clients in the Business services industry, particularly for their expertise in data handling and seamless integration with existing systems. Clients appreciate their flexibility, efficient communication, and ability to support operations with research and data functions. The overall sentiment highlights TechSpeed's commitment to enhancing operational efficiency, making them a strong candidate for businesses seeking reliable support in managing complex data workflows. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Staff Augmentation for Fixed Cost Reduction Firm (4.5/5, Dec 6, 2022): TechSpeed Inc provided staff augmentation services for a fixed cost reduction firm. They integrated the client's data into their current OS. [Read Full Review](https://clutch.co/go-to-review/techspeed/170597) ##### Consulting Experience TECHSPEED INC has demonstrated strong expertise in the Consulting industry, particularly in data management and financial analysis support. Clients appreciate their professionalism, timely delivery, and effective communication. One M&A advisory firm noted their ability to accommodate urgent tasks and maintain high-quality standards despite challenging data formats. Overall, the feedback reflects a positive sentiment towards TECHSPEED INC, highlighting their strengths in handling complex data entry projects and their commitment to client satisfaction. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry Services for M&A Advisory Firm (5.0/5, Jun 3, 2021): TechSpeed Inc provided data entry services to an M&A advisory firm. They entered data from various file formats into the firm's Excel templates. The file formats included PDF, spreadsheets, and scanned photos. [Read Full Review](https://clutch.co/go-to-review/techspeed/43673) ##### IT Services Experience TechSpeed Inc. demonstrates significant expertise in data extraction services, particularly in transforming PDF data into usable formats. Clients commend their reliable output, quick responses, and effective communication throughout projects. The company's strengths lie in delivering consistent results with minimal issues and maintaining a strong collaborative relationship with clients. Overall, TechSpeed Inc. is well-regarded in the IT Services industry and may be an excellent fit for businesses seeking dependable data solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry Services for Data Solutions Company (5.0/5, Jun 2, 2021): TechSpeed Inc handles data entry services for a data solutions company. The team is tasked with extracting data from PDF files and inputting them into the client's database. [Read Full Review](https://clutch.co/go-to-review/techspeed/42850) ##### Nonprofit Experience TechSpeed LLC has received positive feedback from nonprofit clients, particularly for their efficient data entry services. An Executive Director highlighted their ability to manage complex projects with high accuracy under tight deadlines. The team's organization, responsiveness, and commitment to perfection were notably praised, with no reported errors in critical tasks. Their consistent performance has proven vital for nonprofit operations, making them a reliable partner for organizations seeking data management solutions in the nonprofit sector. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry for Scholarship Fund (5.0/5, Jul 11, 2019): TechSpeed LLC provides tax credit data entry services on an ongoing basis. Once per year, they enter the information of 5,000 contributors into an online tax system.  [Read Full Review](https://clutch.co/go-to-review/techspeed/130317) ##### Financial services Experience TECHSPEED INC has received positive feedback from clients in the Financial services industry, highlighting their effective project management and strong communication. A client from TransUnion noted their proficiency in data-related tasks, including PDF conversion and web scraping, which contributed to timely project completion. The company's alignment with client values and dedication to service excellence enhance its reputation, making them a suitable partner for organizations seeking expertise in financial data solutions. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry & Document Digitization for Credit Reporting Agency (5.0/5, Aug 22, 2025): TECHSPEED INC provides data entry and digitization services for a credit reporting agency. The team converts PDF files and scrapes data from websites as needed. [Read Full Review](https://clutch.co/go-to-review/techspeed/400284) ##### Retail Experience TechSpeed Inc. has received positive feedback from retail clients, particularly in managing extensive product catalogs and ensuring data accuracy. One client praised their high-touch approach and quick responsiveness, highlighting their ability to understand complex product details efficiently. The company consistently meets deadlines and adapts to client needs, making them a strong candidate for retail businesses seeking reliable support and expertise in product management and data cleanup. - 1 review for retail industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office Outsourcing for Needlework Shop (5.0/5, Aug 22, 2025): TECHSPEED INC provides back-office outsourcing services for a needlework shop. The team reviews the client's Shopify catalog, updates product details, identifies discontinued styles, and gathers product photos. [Read Full Review](https://clutch.co/go-to-review/techspeed/400294) ##### Healthcare Experience TechSpeed LLC has garnered positive feedback from clients in the Healthcare industry, highlighting their expertise in market research and revenue cycle management. Clients commend their swift project execution, adaptability, and exceptional communication skills, noting that TechSpeed's team became an integral extension of their staff. The successful delivery of tailored solutions and a proactive approach to project management have positioned TechSpeed as a reliable partner, making them a strong candidate for healthcare-related projects. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Data Mining to Assess Global Pain Landscape (5.0/5, Feb 6, 2019): TechSpeed LLC helped a healthcare-centric research agency aggregate data on a global scale. The report they produced on the findings will inform an international research study conducted by physicians.  [Read Full Review](https://clutch.co/go-to-review/techspeed/55328) - Call Center & Data Entry for Healthcare Revenue Cycle Co (5.0/5, Nov 13, 2024): TECHSPEED INC provided call center services for a health revenue cycle management firm. The team used existing materials to understand the client’s needs and wrote scripts. They also did contact validation. [Read Full Review](https://clutch.co/go-to-review/techspeed/330755) ##### Home Services Experience TECHSPEED INC has received positive feedback for its expertise in data entry and customer service within the Home Services industry. Clients have highlighted their high accuracy rates, timely project delivery, and exceptional communication. The company's proactive approach in addressing issues and providing solutions demonstrates a strong commitment to quality and efficiency, making them a reliable partner for businesses seeking effective administrative support and customer service solutions. - 1 review for home services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Home Care Agency (5.0/5, Sep 29, 2025): TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) ##### Politics Experience The reviews highlight TECHSPEED INC's exceptional performance in the Politics industry, particularly in delivering comprehensive and timely election information. Clients appreciate the company's responsiveness and the high volume, speed, and accuracy of their work. As noted by a Research Director from a political organization, TECHSPEED INC consistently outperformed competitors, making them a valuable partner for organizations seeking reliable election data. Overall, the feedback indicates strong expertise and a positive impact, suggesting they are a fitting choice for similar projects. - 1 review for politics industry - 1 review is 5 stars - Unknown avg. project cost - Research & Data Collection for Politics Company (5.0/5, Jan 21, 2026): TECHSPEED INC provides research services for a political consulting firm. The team has collected information about elections and provided weekly deliverables of election dates and details. [Read Full Review](https://clutch.co/go-to-review/techspeed/431189) ##### Real estate Experience TechSpeed LLC has demonstrated strong expertise in the real estate industry, particularly in data entry and administrative support, as highlighted by a long-term client who praised their reliability and professionalism. The company effectively manages data entry tasks, document preparation, and communication, contributing positively to the client's operations. Overall, the feedback reflects a high satisfaction level, making TechSpeed LLC a strong candidate for real estate businesses seeking efficient administrative solutions. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry and Admin Assistance for Real Estate Company (5.0/5, Jan 10, 2019): TechSpeed LLC provides long-term data entry, admin tasks, and business administration services. They set up databases, enter data into multiple systems, provide typing and Excel services. [Read Full Review](https://clutch.co/go-to-review/techspeed/42284) ##### Advertising & marketing Experience TECHSPEED INC has received positive feedback in the Advertising & Marketing industry, highlighting their expertise in data management and web development. Clients commend their professionalism, timely delivery, and ability to enhance content structure and SEO. Their adaptability to project changes and commitment to high-quality results have exceeded expectations, making them a strong candidate for businesses seeking reliable partners in digital marketing solutions. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Entry & Mobile App Dev for Boutique Design Firm (5.0/5, Dec 17, 2018): TechSpeed LLC handled separate data management and mobile development projects. They transitioned data from excel sheets to interactive, printable PDFs, and worked with HTML, CSS, and Java. [Read Full Review](https://clutch.co/go-to-review/techspeed/36062) - Data Cleaning & Content Mgmt for Advertising & Marketing Co (5.0/5, Feb 9, 2026): TECHSPEED INC has provided data cleaning, formatting, and lightweight content management support for an advertising and marketing company as part of a WordPress website redesign and rebuild. [Read Full Review](https://clutch.co/go-to-review/techspeed/435088) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight TECHSPEED INC's competitive pricing and value for money. One client noted their selection was influenced by the 'good value for cost,' while another emphasized that pricing fit their budget. Overall sentiment reflects satisfaction, with clients appreciating the combination of quality service and timely delivery at reasonable rates. Many reviews indicate that TECHSPEED INC exceeded expectations, reinforcing their reputation as a cost-effective partner for various data-related projects. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) - Less than $10,000 (6 reviews) - $10,000 to $49,000 (5 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (16 projects) This provider is available in 1 time zone: - Pacific Standard Time (PST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) --- ### [Afrishore BPO](https://clutch.co/profile/afrishore-bpo) #### 5 out of 5 star rating (3 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Dallas, TX #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 50% Call Center Services - 35% Customer Service Outsourcing - 5% Marketing Strategy #### Company description Afrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills. [Visit Website](https://afrishorebpo.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Experience in 3 industries Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors. [Read All Reviews](https://clutch.co/profile/afrishore-bpo?verified=true#reviews) ##### Fitness Experience Afrishore BPO has proven to be a valuable partner for fitness startups, exemplified by their work with Pulse Coaching. Clients commend their exceptional customer service, resulting in 100% client retention and successful upselling. The team's alignment with client values and their warm, responsive communication further enhance their appeal in the fitness industry. Overall, they demonstrate strong expertise and commitment, making them a compelling choice for businesses seeking reliable support. - 1 review for fitness industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Fitness Startup (5.0/5, Mar 6, 2026): Afrishore BPO provided customer service outsourcing services for a fitness startup. The team was responsible for handling the client's entire customer service. [Read Full Review](https://clutch.co/go-to-review/afrishore-bpo/440944) ##### Advertising & marketing Experience Afrishore BPO has received positive feedback in the Advertising & Marketing industry for their professionalism and results-oriented approach. Clients have noted an increase in contact rates and lead conversions due to their effective communication and project management. Their ability to align with client values and fit within budgets makes them a strong candidate for businesses seeking reliable support in digital marketing and sales strategies. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing & Lead Generation for Data Science Company (5.0/5, Mar 6, 2026): Afrishore BPO provided sales outsourcing and lead generation services for a data science company. The team was responsible for contacting and closing leads, managing communications, and providing reports. [Read Full Review](https://clutch.co/go-to-review/afrishore-bpo/440967) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality. [Read All Reviews](https://clutch.co/profile/afrishore-bpo?verified=true#reviews) #### Completed projects in 3 countries - South Africa (1 projects) - United States (1 projects) - England (1 projects) This provider is fluent in 6 languages: - English - French - Portuguese - German - Italian - Dutch [View Reviews](https://clutch.co/profile/afrishore-bpo?verified=true#reviews) #### 1% of employees work in Dallas office Dallas, TX 4615 Briar Oaks Circle 2 - 5 employees +27 101 095 888 [See All Locations (2)](https://clutch.co/profile/afrishore-bpo#location) --- ### [Select VoiceCom](https://clutch.co/profile/select-voicecom) #### 4.8 out of 5 star rating (9 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Savannah, GA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients. [Visit Website](https://selectvoicecom.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=us-call-centers-surveys-companies) #### Experienced Overall, clients express a positive sentiment regarding Select VoiceCom's experience and capabilities. A president of an advertising company noted their 'flexible and agile' project management style, which effectively optimized campaign efficiencies. Additionally, the company's detail-oriented approach and valuable input from prior experiences were highlighted as impressive. However, a suggestion for improvement included more frequent check-ins on goals and financial viability to enhance project outcomes. - Call Center Services for MarTech Company (5.0/5, Jan 19, 2025): They're detail-oriented and provide a lot of inputs based on their previous experience to make the campaign successful. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/344266) #### Experience in 7 industries Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) ##### Media Experience Select VoiceCom has garnered positive feedback from clients in the Media industry, highlighting their expertise in lead conversion and revenue growth. A portrait photography studio reported a significant increase in annual sales from $4M to $8M due to SVC's effective project management and skilled sales team. Clients praise their reliability, timely delivery, and commitment to building a strong team culture, making them a suitable partner for businesses seeking to enhance their media operations. - 1 review for media industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Back Office & Sales Outsourcing for Photography Studio (5.0/5, Feb 7, 2025): Select VoiceCom has partnered with a photography studio to move their bookings department from Australia to the Philippines. They've built a team of salespeople who could convert leads into clients. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/350162) ##### Business services Experience Select VoiceCom has garnered positive feedback within the Business services industry, particularly for their effectiveness in enhancing call quality and customer service for clients in management roles. Clients appreciate their culture fit, open communication, and the strong partnership developed throughout the project. Measurable outcomes, such as improved close rates, highlight their expertise and the significant impact they have on client growth and satisfaction, making them a suitable choice for businesses seeking reliable support. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Third-Party Management Company (4.5/5, Feb 6, 2025): Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/349696) ##### Advertising & marketing Experience Select VoiceCom demonstrates strong expertise in the Advertising & Marketing industry, particularly in lead generation and client acquisition. Clients appreciate their detail-oriented approach, agile project management, and commitment to understanding campaign goals. The positive feedback emphasizes their alignment with client values and past successful collaborations, making them a reliable choice for businesses seeking effective marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for MarTech Company (5.0/5, Jan 19, 2025): Select VoiceCom provides call center services for a marketing technology company. They're tasked with calling over over 1,000 local businesses daily on the client's behalf to promote their products and services. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/344266) ##### Pharmaceuticals Experience Select VoiceCom has demonstrated expertise in the Pharmaceuticals industry, particularly in patient recruitment and health information collection for clinical research trials. Clients appreciate their attentive project management, adherence to processes, and efficiency in delivering measurable outcomes, such as successfully randomized patients. The overall sentiment reflects strong satisfaction with their ability to meet project goals, making them a favorable choice for businesses seeking reliable support in the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Clinical Research Company (5.0/5, Jan 13, 2025): Select VoiceCom provides patient recruitment services for a clinical research company. The team receives leads, enters them into the CTMS, contacts patients, completes their profiles, and schedules them. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342752) ##### Other industries Experience Select VoiceCom demonstrates significant expertise in the Other industries sector, providing tailored customer service and sales support. Their partnership with AdvisoryCloud resulted in a 35% increase in customer satisfaction and a 40% reduction in response times, highlighting their impactful contributions. Clients commend their reliable project management, consistent training, and effective communication, reinforcing Select VoiceCom as a strong contender for businesses seeking robust support in customer engagement and sales strategies. - 1 review for other industries industry - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Advisory Platform (4.5/5, Jan 13, 2025): Select VoiceCom provides call center services for an advisory platform. The team handles inbound and outbound calls, email, chat, data entry into Salesforce, and other voice and non-voice office tasks. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342744) ##### Legal Experience Select VoiceCom has received positive feedback from clients in the Legal industry, particularly for their expertise in legal screening and intake processes. Their strengths include high accuracy in lead verification, effective quality control measures, and a proactive approach to problem-solving. Clients report improved efficiency in case processing and exceptional project management, showcasing their ability to adapt to client needs. Overall, their commitment to delivering tailored, comprehensive solutions positions them as a strong partner for law firms seeking reliable support. - 1 review for legal industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office & Customer Service Outsourcing for Law Firm (5.0/5, Jan 8, 2025): Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/341661) ##### Financial services Experience Select VoiceCom has received positive feedback from clients in the Financial Services industry, emphasizing their expertise in customer service and talent management. Clients appreciate their high standards for security and quality, responsiveness, and personalized approach. Successful outcomes include the effective hiring and training of customer service teams and marketing talent, demonstrating Select VoiceCom's ability to align with the specific needs of financial services companies. Overall, the sentiment is highly favorable, indicating a strong fit for businesses in this sector. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Recruiting for Financial Services Co (5.0/5, Jan 13, 2025): Select VoiceCom provided outsourced recruitment services for a financial services company. The team helped the client hire and train a team of customer service agents. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342740) - Recruitment Services for Financial Services Company (4.5/5, Oct 17, 2025): Select VoiceCom provides recruitment services for a financial services company. The team has sourced, hired, and managed marketing and analytics professionals. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/414242) #### Completed projects in 2 countries - Australia (1 projects) - United States (7 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) #### 1% of employees work in Savannah office Savannah, GA 4 Cedar Cove 1 employees 4783064144 [See All Locations (3)](https://clutch.co/profile/select-voicecom#location) --- ### [Hugo Inc.](https://clutch.co/profile/hugo) #### 5 out of 5 star rating (28 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 10% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing #### Company description Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment. [Visit Website](https://hugotech.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=us-call-centers-surveys-companies) #### Dedicated Clients consistently highlighted Hugo's dedication to excellence and responsive project management. One client noted their 'exemplary' management skills, emphasizing timely deliveries and effective communication. Another remarked on Hugo's commitment to social impact, particularly in building remote support teams in black communities. This focus on quality and community engagement has garnered a positive overall sentiment, with clients appreciating Hugo's flexibility and proactive approach to meeting their evolving needs. - Digital Marketing, SMM & SEO for Software Solutions Company (5.0/5, Dec 8, 2023): Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership. [Read Full Review](https://clutch.co/go-to-review/hugo/254863) - Digital Marketing, SMM & SEO for Software Solutions Company (5.0/5, Dec 8, 2023): What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry. [Read Full Review](https://clutch.co/go-to-review/hugo/254863) #### 3 reviews mention Call Center Services Call Center Services for Automotive Company 5.0/5 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. - 3 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/hugo/297108) #### Experience in 8 industries Hugo Inc. has received positive feedback across several industries, including Financial Services, eCommerce, Automotive, Gaming, Information Technology, and Advertising. Clients commend their expertise in customer support, operational efficiency, and capacity augmentation. In Financial Services, they excelled in enhancing customer success and reducing churn. In eCommerce, their contributions led to significant revenue growth and streamlined operations. The sentiment leans favorable, showcasing Hugo's adaptability and effectiveness, making them suitable for projects in sectors requiring robust customer engagement and operational support. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) ##### Media Experience Hugo Inc. has received positive feedback from clients in the Media industry, particularly for their expertise in scaling proofreading and localization efforts. Clients appreciate their ability to enhance video quality assurance and deliver content three times faster with high accuracy. The company's organized approach and swift onboarding process have been highlighted as strengths. Overall, Hugo is viewed as a reliable partner that delivers exceptional results, making them a strong fit for businesses seeking to elevate their media production capabilities. - 1 review for media industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Scaling & QA Services for Media Company (5.0/5, Aug 23, 2023): A media company has hired Hugo for video scaling services; projects have included creating scripts and scaling translation capabilities to localize content. The team also supplies video guideline QA services. [Read Full Review](https://clutch.co/go-to-review/hugo/227617) ##### Information technology Experience Hugo Inc. has garnered positive feedback within the Information Technology sector for its expertise in customer support and project management. Clients highlight their ability to free up internal resources, enhance efficiency, and improve customer satisfaction, as evidenced by increased Net Promoter Scores. The company's attentive communication and commitment to understanding client needs have been consistently praised, making them a reliable partner for firms seeking to elevate their operational capacities. - 2 reviews for information technology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for IT Company (5.0/5, Aug 24, 2023): Hugo provides ongoing customer support for an IT company. The team provides real-time responses via chat support, answers emails in a timely manner, and handles customer calls with professionalism. [Read Full Review](https://clutch.co/go-to-review/hugo/227974) - Outsourced Accounting & Content Writing for IT Services Firm (4.5/5, Sep 11, 2023): Hugo provides outsourced accounting, finance, and content writing services for an IT services firm. They create financial reports and statements and produce and proofread content based on the content calendar. [Read Full Review](https://clutch.co/go-to-review/hugo/231922) ##### Financial services Experience Hugo Inc. has demonstrated significant expertise in the Financial services industry, successfully enhancing customer support and operational efficiency for financial clients. Their proactive approach has led to measurable improvements, such as increased customer satisfaction and reduced response times. Clients appreciate Hugo's ability to integrate seamlessly into their operations, offering tailored solutions that align with company values. Overall, Hugo Inc. is well-positioned as a strategic partner for businesses in the financial services sector seeking growth and enhanced customer engagement. - 3 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for FinTech Organization (5.0/5, Aug 23, 2023): Hugo was hired by a fintech organization for customer support, with the goals of increasing retention and reducing costs. They were also responsible for monitoring and filtering news headlines for the client. [Read Full Review](https://clutch.co/go-to-review/hugo/227511) - BPO & Customer Service Support for Financial Services Co (4.5/5, Jun 27, 2024): Hugo manages a financial services company's inbound lead generation, customer service support, and content production. They also handle lead reviews via phone and email, edit content, and publish said content. [Read Full Review](https://clutch.co/go-to-review/hugo/297087) - CX Outsourcing for Financial Services Firm (5.0/5, Apr 25, 2025): Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer success program. [Read Full Review](https://clutch.co/go-to-review/hugo/369732) ##### eCommerce Experience Hugo Inc. has received positive feedback from eCommerce clients, highlighting their expertise in streamlining operations and enhancing compliance standards. Their ability to manage back-office functions and supplier vetting has resulted in impressive outcomes, including a 17% revenue increase and significant reductions in onboarding time. Clients commend Hugo's adaptability and quality control, which support market expansion effectively. Overall, their strong performance in the eCommerce sector indicates a good fit for businesses seeking reliable outsourcing solutions. - 1 review for ecommerce industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office Outsourcing for E-Commerce Co (5.0/5, Sep 24, 2024): Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted new suppliers. [Read Full Review](https://clutch.co/go-to-review/hugo/316944) ##### Automotive Experience Hugo Inc. has demonstrated exceptional expertise in the Automotive industry, particularly in enhancing customer support and managing lead generation for automotive manufacturers. Clients have praised their ability to integrate seamlessly with existing operations and significantly improve customer engagement through efficient management of communication channels. Their proactive project management and transparent reporting have led to measurable success, allowing clients to focus on their core business while benefiting from Hugo's dedicated support. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Automotive Company (5.0/5, Jun 27, 2024): Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. [Read Full Review](https://clutch.co/go-to-review/hugo/297108) ##### Food & Beverages Experience Hugo Inc. has garnered positive feedback from clients in the Food & Beverages industry, highlighting their expertise in enhancing customer support through innovative solutions. Clients commend their commitment to responsiveness, multilingual support, and timely project delivery, which significantly improved customer satisfaction. Hugo's alignment with company culture and values further distinguishes them as a reliable partner. Overall, their exceptional service and adaptability make them a strong candidate for businesses seeking to elevate customer relations in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Multilingual Customer Support for Beverage Company (5.0/5, Aug 22, 2023): Hugo provides customer support for a beverage company. They augment the client's support team and offer multi-channel support in different languages. [Read Full Review](https://clutch.co/go-to-review/hugo/227228) ##### Software Experience Hugo Inc. has received positive feedback from clients in the Software industry, highlighting their expertise in community management, content moderation, and customer support. Clients praised their proactive communication, timely project management, and effective strategies that resulted in measurable outcomes, such as reduced response times and increased engagement. Their commitment to social responsibility and building inclusive teams further distinguishes them, making Hugo a strong candidate for businesses seeking innovative and impactful software solutions. - 2 reviews for software industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Staff Aug & Content Moderation for Blockchain Technology Co (5.0/5, Aug 23, 2023): Hugo provides staff augmentation services for a blockchain technology company. Hugo's team assists the client in responding to support tickets, community management, and user-generated content moderation.  [Read Full Review](https://clutch.co/go-to-review/hugo/227600) - Digital Marketing, SMM & SEO for Software Solutions Company (5.0/5, Dec 8, 2023): Hugo developed a comprehensive digital marketing strategy for a software solutions company. They analyzed the client's digital landscape, crafted email and social media campaigns, and implemented SEO practices. [Read Full Review](https://clutch.co/go-to-review/hugo/254863) ##### Environmental Services Experience Hugo Inc. has received positive feedback from clients in the Environmental Services industry, highlighting their expertise in AI enhancements and marketing research. Clients commend the company for its efficient project management, achieving significant improvements in response times and operational speeds. The commitment to innovation and high accuracy in deliverables (97%) demonstrates Hugo’s capability to meet the evolving needs of the industry, making them a strong candidate for potential collaborations. - 1 review for environmental services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Digital Strategy for Environmental Solutions Platform (5.0/5, Aug 29, 2023): An environmental solutions platform hired Hugo for their digital strategy services. The team's responsibilities include AI market research, CMS integration, and ongoing customer support. [Read Full Review](https://clutch.co/go-to-review/hugo/229057) ##### Advertising & marketing Experience Hugo Inc. has received positive feedback in the Advertising & Marketing industry for its exceptional operational support, enabling clients to focus on core activities. Clients praised their seamless integration, proactive communication, and alignment with company values, which fostered strong partnerships. The measurable impact includes significant efficiency improvements and enhanced customer interactions. Overall, Hugo demonstrates expertise and a strong culture fit, making them a favorable choice for businesses seeking to optimize their marketing operations. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Accounting Services for Marketing & Venture Capital Firm (5.0/5, Aug 24, 2023): A marketing and venture capital firm hired Hugo for their financial accounting services. The team is responsible for financial reporting, tax return documentation, content development, and auditing. [Read Full Review](https://clutch.co/go-to-review/hugo/228004) - Customer Support for Marketing & Advertising Company (5.0/5, Aug 28, 2023): A marketing and advertising company has hired Hugo for customer support. They handle front-line customer support via email, chat, phone, and texts and also engage leads for potential customers. [Read Full Review](https://clutch.co/go-to-review/hugo/228778) ##### Gaming Experience Hugo Inc. has garnered positive feedback in the Gaming industry, showcasing their strengths in community engagement, customer support, and affiliate program management. Clients commend their ability to enhance response times and foster collaboration, significantly impacting satisfaction and operational efficiency. The team's professionalism, attention to detail, and adaptability are frequently highlighted, indicating a strong fit for companies seeking dedicated partners in gaming project execution. - 3 reviews for gaming industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Gaming Company (5.0/5, Aug 17, 2023): Hugo provided call center services for a gaming company. They managed the client's customer experience via social media, responded to tickets, and vetted creditors and affiliates. [Read Full Review](https://clutch.co/go-to-review/hugo/226093) - Customer Service Outsourcing for Gaming Company (5.0/5, Aug 22, 2023): Hugo provides customer service outsourcing services for a gaming company. Hugo provides outsourcing services and 24/7 customer support, allowing the client's customers to seek assistance whenever they need it. [Read Full Review](https://clutch.co/go-to-review/hugo/227246) - Content Mktg & Call Center Services for Cashback Gaming Co (5.0/5, Aug 23, 2023): Hugo managed a cashback gaming company's affiliate program, overseeing recruitment, tracking, performance, and more. The team also handled the customer support inquiries and built a FAQ section for the website. [Read Full Review](https://clutch.co/go-to-review/hugo/227641) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients commend Hugo Inc. for providing excellent value for money, consistently noting their competitive pricing and effective service delivery. One client highlighted their selection due to 'good value for cost,' while another emphasized the '80% improvement in efficiency compared to in-house hiring.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as multiple reviews underscore how Hugo's partnership has led to significant operational improvements without excessive expenditure. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) - $50,000 to $199,999 (7 reviews) - $200,000 to $999,999 (6 reviews) - $10,000 to $49,000 (2 reviews) --- ### [Moneypenny USA (formerly VoiceNation)](https://clutch.co/profile/moneypenny-usa-formerly-voicenation) #### 4.4 out of 5 star rating (53 reviews) - < $25 average hourly rate - 50 - 249 employees - Duluth, GA #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication. [Visit Website](https://voicenation.com/?utm_source=clutch.co&utm_medium=referral) #### Reasonable pricing Clients have expressed positive sentiments regarding Moneypenny USA's pricing, highlighting it as reasonable and fitting within their budgets. One reviewer noted the service as a 'good affordable and adaptable solution,' while another emphasized the flexibility of short-term billing without long-term contracts, which contributed to their satisfaction. Overall, the feedback suggests that Moneypenny USA offers competitive pricing that meets the needs of its clients effectively. #### Reviewed 1 time in the past 6 months Recent reviews of Moneypenny USA indicate a generally positive sentiment, with clients appreciating their initial onboarding and customer service. Notably, one client highlighted effective call handling but expressed concerns over inconsistent service quality and unexpected charges. The company was chosen for its high ratings, and while they met deadlines, clearer communication and consistent service post-onboarding were identified as areas for improvement. - 0 of 1 reviews is 5 stars - 1 new review for Call Center Services services - Less than $10,000 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/moneypenny-usa-formerly-voicenation?sort_by=date_desc&verified=true#reviews) #### 1.1 out of 5.0 rating for cost What Clients Have Said Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more." [Read All Reviews](https://clutch.co/profile/moneypenny-usa-formerly-voicenation?verified=true#reviews) - Less than $10,000 (41 reviews) - $10,000 to $49,000 (8 reviews) #### Completed projects in 47 cities - Melbourne, Florida (1 projects) - Miami, Florida (1 projects) - Tampa, Florida (1 projects) - Atlanta, Georgia (1 projects) - Wichita, Kansas (1 projects) - Blue Springs, Missouri (1 projects) - Chesterfield, Missouri (1 projects) - Charlotte, North Carolina (1 projects) - Concord, North Carolina (1 projects) - Greenville, North Carolina (1 projects) - High Point, North Carolina (1 projects) - Greenville, South Carolina (1 projects) - Baytown, Texas (1 projects) - Dallas, Texas (1 projects) - Friendswood, Texas (1 projects) - Frisco, Texas (1 projects) - Galveston, Texas (1 projects) - Garland, Texas (1 projects) - Nacogdoches, Texas (1 projects) - Midland, Texas (1 projects) - Hanover Park, Illinois (1 projects) - Oak Lawn, Illinois (1 projects) - Columbus, Indiana (1 projects) - Eastpointe, Michigan (1 projects) - Minneapolis, Minnesota (1 projects) - Long Branch, New Jersey (1 projects) - Staten Island, New York (1 projects) - Syracuse, New York (1 projects) - Milwaukee, Wisconsin (1 projects) - Los Angeles, California (1 projects) - San Francisco, California (1 projects) - Arvada, Colorado (1 projects) - Colorado Springs, Colorado (1 projects) - Las Vegas, Nevada (1 projects) - Phoenix, Arizona (1 projects) - Scottsdale, Arizona (1 projects) - Bismarck, North Dakota (1 projects) - Taunton, Massachusetts (1 projects) - Philadelphia, Pennsylvania (1 projects) - Pittsburgh, Pennsylvania (1 projects) - Fairburn, Georgia (1 projects) - Rockingham, North Carolina (1 projects) - Wadesboro, North Carolina (1 projects) - Etowah, Tennessee (1 projects) - Sylacauga, Alabama (1 projects) - Ocean View, Delaware (1 projects) - Harlan, Kentucky (1 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/moneypenny-usa-formerly-voicenation?verified=true#reviews) --- ### [Veza Reception](https://clutch.co/profile/veza-reception) #### 4.8 out of 5 star rating (10 reviews) - 10 - 49 employees - Phoenix, AZ #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description Veza Reception is a company specializing in Contact Center Services, particularly offering Inbound Call Center and Customer Support Services. The overall feedback from clients is predominantly positive, with 86% of reviews highlighting professional, responsive service and efficient call handling. Clients appreciate their ability to adapt to specific business needs, though some suggest improvements in call recording accessibility and integration capabilities. [Visit Website](https://vezareception.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 3 times in the past 6 months Recent reviews of Veza Reception reflect a mix of satisfaction and concern among clients. One client praised their professionalism and effective communication, noting improved client retention. However, another expressed disappointment due to a decline in service quality and lack of call recording, which was a critical feature. Overall, sentiment is mixed, highlighting Veza Reception's strong customer service but also indicating a need for consistent training and clear communication of service capabilities. - 2 of 3 reviews are 5 stars - 3 new reviews for Call Center Services services - Less than $10,000 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/veza-reception?sort_by=date_desc&verified=true#reviews) #### 4 reviews mention Call Center Services Call Center & Customer Support Services for Inspection Co 5.0/5 — Veza Reception provides call center and customer support services for a home inspection company. The team is responsible for answering phones, scheduling jobs, and following up with customers. - 4 of 4 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/veza-reception/441838) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Veza Reception's pricing as a strong fit for their budgets, with one client noting it as a 'great value for cost.' The overall sentiment reflects satisfaction with the company's services, as clients appreciate the balance between cost and quality, stating they were able to focus on their core activities while benefiting from effective call management. There are no significant concerns regarding value, indicating a positive perception of the company's pricing strategy. [Read All Reviews](https://clutch.co/profile/veza-reception?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 4 cities - Traverse City, Michigan (1 projects) - Portland, Oregon (1 projects) - Honolulu, Hawaii (1 projects) - Latrobe, Pennsylvania (1 projects) [View Reviews](https://clutch.co/profile/veza-reception?verified=true#reviews) --- ### [SummitNext](https://clutch.co/profile/summitnext) #### 4.7 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Beachwood, OH #### Services Provided - Allocation of Expertise by Percentage - 20% AI Development - 10% Back Office Outsourcing - 15% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description SummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery. [Visit Website](https://summitnext.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=my-bpo) #### Reasonable pricing Clients have expressed positive sentiments regarding SummitNext's reasonable pricing, often highlighting it as a key factor in their decision to engage the company. One client noted that the pricing 'fits our budget' and represents 'great value for cost,' while another emphasized the 'cost-efficiency' of their services, stating that SummitNext offers 'competitive pricing while maintaining the quality of candidate placements.' Overall, clients appreciate the alignment of SummitNext's pricing with their financial constraints. - Employee Mgmt & Recruitment Services for FinTech Company (5.0/5, Sep 24, 2023): SummitNext offered competitive pricing while maintaining the quality of candidate placements, aligning well with our budgetary constraints. [Read Full Review](https://clutch.co/go-to-review/summitnext/235284) #### 1 review mentions Call Center Services Lead Generation for Value Added Reseller 5.0/5 — SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. - 1 of 1 Call Center Services reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/summitnext/191082) #### Experience in 3 industries SummitNext has demonstrated expertise across various industries, including financial services, eCommerce, and marketing. Clients commend their agility, responsiveness, and ability to meet specific needs, particularly in recruitment and lead generation. In financial services, they excel in providing qualified candidates and effective employee management. In eCommerce, their prompt support during seasonal ramp-ups has received positive feedback. Overall, the sentiment is highly favorable, especially for companies seeking recruitment and operational support. [Read All Reviews](https://clutch.co/profile/summitnext?verified=true#reviews) ##### Financial services Experience SummitNext has received positive feedback from clients in the financial services sector, particularly for their expertise in recruitment and employee management. Clients noted the company's ability to deliver high-quality candidates, responsiveness, and effective communication. Their adaptability to client needs and commitment to compliance were also highlighted as significant strengths. Overall, SummitNext is seen as a reliable partner that aligns well with the operational and budgetary requirements of financial service companies. - 2 reviews for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Employee Mgmt & Recruitment Services for FinTech Company (5.0/5, Sep 24, 2023): SummitNext Technologies Sdn. Bhd. provides employee management and recruitment services for a fintech company. The team is tasked with finding talented and qualified candidates for the client. [Read Full Review](https://clutch.co/go-to-review/summitnext/235284) - Staffing Services for Financial Services Provider (4.0/5, Jun 25, 2024): A financial services provider has tapped SummitNext to find and hire Mandarin-speaking executives. These executives are expected to assist clients in getting onboarded with the company's platform. [Read Full Review](https://clutch.co/go-to-review/summitnext/296496) ##### eCommerce Experience SummitNext Technologies Sdn. Bhd. has received positive feedback from eCommerce clients, highlighting their agility and result-oriented approach. Clients appreciate their responsiveness and effective project management, noting successful outcomes during peak periods. The company's high ratings, good value for cost, and alignment with client values further reinforce their expertise in the eCommerce sector, making them a strong candidate for businesses seeking reliable support. - 1 review for ecommerce industry - $50,000 – $199,999 avg. project cost - Staff Augmentation for E-Commerce Company (4.5/5, Sep 25, 2023): SummitNext Technologies Sdn. Bhd. provided staff augmentation services for an e-commerce company. They augmented the client's team during a period of heightened demand. [Read Full Review](https://clutch.co/go-to-review/summitnext/234855) ##### Consulting Experience SummitNext Technologies Sdn. Bhd. has garnered positive feedback in the Consulting industry for their integrity, innovative solutions, and proactive project management. Clients highlighted their expertise in lead generation, community management, and social listening, noting significant improvements in client engagement and reporting accuracy. The overall sentiment reflects satisfaction with their alignment of values, timely delivery, and impressive customer service, making them a strong candidate for organizations seeking reliable consulting support. - 2 reviews for consulting industry - 2 reviews are 5 stars - Unknown avg. project cost - Social Media Management for Sales Technology Company (5.0/5, Mar 8, 2023): SummitNext Technologies Sdn. Bhd. was hired by a marketing company for their social media management services. The team was tasked with publishing listings and managing online communities on Facebook. [Read Full Review](https://clutch.co/go-to-review/summitnext/185486) - Lead Generation for Value Added Reseller (5.0/5, Mar 30, 2023): SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. [Read Full Review](https://clutch.co/go-to-review/summitnext/191082) #### 4.5 out of 5.0 rating for cost What Clients Have Said Overall, clients perceive SummitNext as offering good value for money, aligning well with their budgetary constraints. Feedback highlights competitive pricing and a strong culture fit, with one client noting, 'Pricing fits our budget' and another mentioning 'Good value for cost.' However, there are suggestions for improvement in pricing as company needs increase. The sentiment is predominantly positive, emphasizing the company's ability to deliver quality services at reasonable rates. [Read All Reviews](https://clutch.co/profile/summitnext?verified=true#reviews) - $50,000 to $199,999 (2 reviews) --- ### [CallZent](https://clutch.co/profile/callzent) #### 5 out of 5 star rating (48 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - San Diego, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% Back Office Outsourcing - 15% Call Center Services - 25% Customer Service Outsourcing - 10% Litigation Support Services - 25% Market Research - 5% PEO/Employee Leasing #### Company description CallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management. [Visit Website](https://www.callzent.com) #### 4 reviews mention Call Center Services Call Center Services for IT Company 5.0/5 — CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a knowledge base. - 4 of 4 Call Center Services reviews are 5 stars - 4 new reviews for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/callzent/380343) #### Experience in 9 industries CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions. [Read All Reviews](https://clutch.co/profile/callzent?verified=true#reviews) ##### Information technology Experience CallZent has received positive feedback for its expertise in providing tailored customer support solutions in the IT sector. Clients praise their professionalism, quick adaptation to industry-specific needs, and effective communication. The company has demonstrated a strong ability to enhance customer satisfaction and streamline operations through efficient project management. Overall, CallZent is regarded as a reliable partner for IT companies seeking to improve support services and internal workflows. - 3 reviews for information technology industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Custom Software Development for IT Company (5.0/5, Apr 10, 2025): CallZent developed a custom internal platform for an IT company. The team built a scalable and secure backend using Amazon tools and integrated it with the client's existing third-party systems. [Read Full Review](https://clutch.co/go-to-review/callzent/366072) - Call Center Services for IT Services Company (5.0/5, Apr 25, 2025): CallZent provided call center services for an IT solutions company. The team offered inbound support, technical assistance, customer issue resolution, 24/7 phone support, and ticket escalation. [Read Full Review](https://clutch.co/go-to-review/callzent/369907) - Call Center Services for IT Company (5.0/5, Jun 8, 2025): CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a knowledge base. [Read Full Review](https://clutch.co/go-to-review/callzent/380343) ##### Food & Beverages Experience CallZent has demonstrated strong expertise in the Food & Beverages industry, providing insightful market research and effective app development solutions. Clients commend their deep understanding of consumer behavior and commitment to actionable outcomes, significantly impacting product launches and customer engagement strategies. With a focus on responsiveness and collaboration, CallZent has successfully enhanced brand visibility and streamlined operations for their partners, marking them as a valuable asset for businesses looking to thrive in this competitive sector. - 2 reviews for food & beverages industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Mobile App Development for Food & Beverage Retailer (5.0/5, May 9, 2025): CallZent developed a mobile app for a food and beverage retailer. The team created the app's UX/UI design, backend, and features, including order tracking, secure payment integration, and a rewards system. [Read Full Review](https://clutch.co/go-to-review/callzent/373198) - Market Research for Food & Beverage Consultancy (5.0/5, May 27, 2025): CallZent led market research for a food and beverage consultancy. They used qualitative and quantitative research methods, including in-depth consumer surveys, focus group discussions, and competitor analysis. [Read Full Review](https://clutch.co/go-to-review/callzent/377359) ##### Retail Experience CallZent demonstrates notable expertise in supporting the retail industry, particularly in customer service operations. Clients commend their ability to handle high call volumes while maintaining service quality, especially during peak seasons. Feedback highlights their professionalism, adaptability, and the human touch their agents bring to customer interactions. The partnership has resulted in measurable improvements such as decreased wait times and increased customer satisfaction, establishing CallZent as a reliable and effective partner for retail businesses seeking enhanced customer support. - 1 review for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Management for Home Improvement Retailer (5.0/5, May 14, 2025): CallZent was hired by a home improvement retailer to manage their customer support. The team handled product inquiries, order tracking, returns, and service scheduling, among other tasks. [Read Full Review](https://clutch.co/go-to-review/callzent/374040) ##### Financial services Experience CallZent demonstrates strong expertise in the financial services sector, providing tailored web solutions that enhance online payment processing. Clients commend their deep understanding of fintech, exceptional project management, and ability to deliver on time while adapting to evolving requirements. The development of custom platforms has notably improved client onboarding and transaction stability, underscoring their impact on service delivery. Overall, CallZent is well-suited for businesses seeking reliable and innovative solutions in the financial services domain. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Custom Web App for Financial Services Company (5.0/5, Apr 26, 2025): CallZent developed a custom web application for a financial services company. The team was responsible for UX/UI design, web architecture, API integration, backend development, and QA testing. [Read Full Review](https://clutch.co/go-to-review/callzent/369982) ##### eCommerce Experience CallZent has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing and custom software development. Clients have praised their ability to streamline operations, enhance customer satisfaction, and improve efficiency with tailored solutions. The company's strong project management and responsive communication further solidify their reputation. Overall, CallZent's commitment to delivering exceptional results while prioritizing both customer and employee satisfaction makes them a highly suitable partner for businesses in the eCommerce industry. - 1 review for ecommerce industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Software Dev & Customer Service Outsourcing for E-Comm Co (5.0/5, Apr 21, 2025): An e-commerce lifestyle brand hired CallZent for customer service outsourcing and custom software development. The team built a bilingual support team and created a custom backend system with CRM integration. [Read Full Review](https://clutch.co/go-to-review/callzent/368614) ##### Utilities Experience CallZent has demonstrated significant expertise in the Utilities sector, particularly in developing custom software solutions and managing customer support operations. Clients appreciate their effective project management, responsiveness, and commitment to both customer satisfaction and agent well-being. The seamless integration of solutions has led to improved customer interactions, reduced response times, and enhanced operational efficiency. Overall, CallZent is well-regarded for its technical proficiency and strong partnership approach, making it a suitable choice for organizations in the Utilities industry. - 2 reviews for utilities industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Utilities Company (5.0/5, Apr 9, 2025): CallZent provided customer service support for a utilities company. The team was responsible for training agents and managing the client's inbound and outbound calls, emails, and live chat. [Read Full Review](https://clutch.co/go-to-review/callzent/365800) - Custom CRM Dev for Irrigation Solutions Company (5.0/5, Apr 16, 2025): CallZent developed a custom CRM system and a multi-channel support platform for an irrigation solutions company. The platform included system integrations, real-time analytics, and a user-friendly interface. [Read Full Review](https://clutch.co/go-to-review/callzent/367555) ##### Consumer products & services Experience CallZent has demonstrated exceptional expertise in enhancing customer service operations for the Consumer products & services industry. Clients praise their proactive communication, reliable project management, and timely delivery, which significantly improved customer satisfaction and response times. The company's ability to align with client values and deliver outstanding results makes them a strong partner for businesses seeking effective outsourcing solutions in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Custom Manufacturing Co (5.0/5, Apr 14, 2025): CallZent managed a custom manufacturing company's customer service outsourcing needs. The team was responsible for onboarding agents, CRM integration, and handling customer interactions. [Read Full Review](https://clutch.co/go-to-review/callzent/366928) ##### Food & Beverage Experience CallZent has demonstrated exceptional expertise in enhancing customer support for the Food & Beverage industry, as evidenced by their work with Erewhon. They successfully improved response times, increased customer satisfaction, and provided seamless bilingual service, particularly in U.S. markets. Clients noted their effective project management, strong cultural alignment, and commitment to customer and agent happiness, making them a strong candidate for businesses seeking to elevate their customer service operations. - 1 review for food & beverage industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Grocery Store (5.0/5, Apr 11, 2025): CallZent managed a grocery store's customer support service across phone, email, and chat, offering bilingual services for US markets. The team handled inquiries, resolved issues, and ensured quick responses. [Read Full Review](https://clutch.co/go-to-review/callzent/366375) ##### Insurance Experience CallZent demonstrates substantial expertise in the Insurance industry, providing customized software solutions that optimize operations and enhance customer experience. Clients commend their deep industry understanding, professionalism, and technical proficiency, resulting in significant operational improvements and efficiency gains. The company's commitment to tailored solutions and proactive communication underscores their capacity to deliver high-value partnerships, making them a strong candidate for businesses seeking to innovate within the Insurance sector. - 2 reviews for insurance industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Custom Web App Development for Insurance Company (5.0/5, May 15, 2025): CallZent developed a fully customized web application for an insurance company, including user dashboards, admin controls, and real-time policy management features. They provided continuous support. [Read Full Review](https://clutch.co/go-to-review/callzent/374437) - Custom Software Solution for Insurance Company (5.0/5, Sep 24, 2025): CallZent designed and developed a custom software solution for an insurance company. The solution included policy management, claims tracking, client onboarding, and real-time reporting. [Read Full Review](https://clutch.co/go-to-review/callzent/408327) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets. [Read All Reviews](https://clutch.co/profile/callzent?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (3 reviews) - Less than $10,000 (2 reviews) #### Completed projects in 4 countries - Canada (2 projects) - Mexico (1 projects) - United Arab Emirates (1 projects) - United States (5 projects) [View Reviews](https://clutch.co/profile/callzent?verified=true#reviews) --- ### [Call Center Services International](https://clutch.co/profile/call-center-services-international-0) - $100,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - San Diego, CA #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 30% Customer Service Outsourcing - 5% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% Staffing #### Company description Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing. [Visit Website](https://ccsi.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [HelpSquad](https://clutch.co/profile/helpsquad) #### 5 out of 5 star rating (11 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Doylestown, PA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing #### Company description HelpSquad is a customer service center offering a range of services, including inbound call center and customer support services. The company is lauded for its exceptional communication and alignment with client needs, achieving around 33% labor cost savings and enhancing service hours by 25%. Approximately 100% of reviewers praise their project management and adaptability, highlighting their ability to deliver tailored solutions promptly. [Visit Website](https://helpsquad.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=us-call-centers-surveys-companies) #### Experience in 9 industries HelpSquad has garnered positive feedback across various industries, including Real Estate, Education, Advertising & Marketing, Medical, Manufacturing, and Software. Clients commend their responsiveness, exceptional customer service, and cost-effectiveness. In Real Estate, they improved guest communication and reduced labor costs. In Education, they provided seamless call center support. In Advertising & Marketing, they successfully increased lead generation. Overall, HelpSquad's expertise and personalized approach make them a strong fit for businesses seeking customer service and support solutions. [Read All Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews) ##### Real estate Experience HelpSquad has demonstrated significant expertise in the real estate sector, particularly in residential property management for short-term rentals. Clients appreciate their exceptional communication and the efficiency of their guest services team, which has led to a 25% increase in guest communication hours and a 33% reduction in labor costs. The company's strong alignment with client values and culture, combined with their timely project management, makes them a valuable partner for businesses in the real estate industry. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Property Management Company (5.0/5, Dec 10, 2025): HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. [Read Full Review](https://clutch.co/go-to-review/helpsquad/424826) ##### Education Experience HelpSquad has received positive feedback from clients in the Education industry for their comprehensive support and innovative solutions. Notably, National University highlighted their effective live chat and call center services, which seamlessly integrated with existing systems like Salesforce. Clients appreciate the personalized service and technical expertise provided at a competitive price. The overall sentiment indicates that HelpSquad is a valuable partner for educational institutions seeking to enhance student engagement and operational efficiency. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Staff Aug for Higher Education Institution (5.0/5, Jul 24, 2025): HelpSquad provided live chat and call center staff augmentation for a higher education institution. The team also offered chat analytics and integrated Salesforce into the client's CRM. [Read Full Review](https://clutch.co/go-to-review/helpsquad/393011) ##### Pharmaceuticals Experience HelpSquad has demonstrated strong expertise in the Pharmaceuticals industry, particularly through their successful integration of live chat solutions for Azzur Group. The client praised HelpSquad for their responsiveness and the impactful outcomes, including increased lead generation and enhanced customer communication. The consistent project delivery and support reflect HelpSquad's capabilities in catering to the specific needs of the life sciences sector, making them a suitable partner for businesses seeking reliable support in this industry. - 1 review for pharmaceuticals industry - 1 review is 5 stars - Less than $10,000 avg. project cost - API Integration for Life Science Community (5.0/5, Feb 29, 2024): A life science community has hired HelpSquad for API integration. The team is helping the client integrate HelpSquad live chat into the client's websites. [Read Full Review](https://clutch.co/go-to-review/helpsquad/272451) ##### Business services Experience HelpSquad has demonstrated strong expertise in the Business services sector by effectively developing virtual assistants to enhance customer support operations. Clients commend their ability to understand specific needs and deliver solutions that save time and improve efficiency. Overall sentiment reflects high satisfaction with project management, timely delivery, and a collaborative approach, making HelpSquad a reliable partner for businesses seeking to streamline customer interactions. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Agent Dev for Omnichannel Support Solutions Co (5.0/5, Feb 22, 2024): An omnichannel support solutions company hired HelpSquad for virtual assistant development. Based on the client's needs, the team created a virtual assistant to attend phone calls, emails, and live chats. [Read Full Review](https://clutch.co/go-to-review/helpsquad/270777) ##### Advertising & marketing Experience HelpSquad has demonstrated expertise in the Advertising & marketing industry, particularly in lead generation and customer engagement. Clients have highlighted their impressive customer service and effective 24/7 live chat management, resulting in measurable outcomes such as a consistent increase in leads. With a strong alignment of company values and culture, HelpSquad is well-regarded for their responsiveness and project management, making them a viable option for businesses seeking to enhance their marketing efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Conversion Optimization for Digital Marketing Agency (5.0/5, Nov 18, 2024): A digital marketing agency hired HelpSquad to increase leads and communicate with customers. The team manages the client's live chat on their website 24/7. [Read Full Review](https://clutch.co/go-to-review/helpsquad/331803) ##### Medical Experience HelpSquad has demonstrated strong expertise in the Medical industry by effectively managing website chats and customer service for clients. Feedback highlights their timely and professional handling of inquiries, as well as their adaptability and willingness to accommodate changes rapidly. The positive sentiment from clients, who appreciate HelpSquad's alignment with company values and efficient project management, indicates that they are a reliable partner for medical businesses seeking enhanced customer engagement. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Medical Company (5.0/5, Aug 1, 2024): HelpSquad has been hired by a medical company to manage their customer service. The team is tasked with responding to chat inquiries, speaking to leads, creating records, and answering any customer questions. [Read Full Review](https://clutch.co/go-to-review/helpsquad/304600) ##### Consumer Products Experience HelpSquad has demonstrated strong expertise in the Consumer Products industry, particularly through its partnership with Mason Bottle. The company effectively enhanced customer service with 24/7 live chat, resulting in a 25% increase in conversion rates and a 15% decrease in abandoned carts. Clients appreciate HelpSquad's responsiveness and alignment with company values, indicating a solid value proposition and commitment to customer centricity, making them a suitable partner for businesses in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Live Chat Support Services for Consumer Products Company (5.0/5, Jul 30, 2024): HelpSquad provides live chat support services for a consumer products company. The team provides round-the-clock customer service through the client's website and addressed concerns professionally.  [Read Full Review](https://clutch.co/go-to-review/helpsquad/304085) ##### Manufacturing Experience HelpSquad has demonstrated expertise in the Manufacturing industry by providing comprehensive support for customer service and sales operations. Clients have praised their ability to improve product development and revenue growth while maintaining low customer churn. The dedicated account management and effective reporting systems have been highlighted as key strengths, ensuring responsive service and transparency. Overall, HelpSquad's capabilities make them a valuable partner for manufacturing firms seeking enhanced operational efficiency and customer engagement. - 1 review for manufacturing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Service & Sales Support for Survey Kiosk Company (5.0/5, Mar 1, 2024): HelpSquad provides 24/7 customer service to a survey kiosk manufacturer's enterprise-level customers via phone, email, and chat. The team also manages sales executives' calendars and procures prospect lists. [Read Full Review](https://clutch.co/go-to-review/helpsquad/272611) ##### Software Experience HelpSquad, LLC demonstrates strong expertise in the Software industry, as evidenced by their ability to increase leads by 25% for clients. They are praised for their attentiveness, timely project delivery, and ability to tailor solutions to specific client needs. Their high ratings and referrals highlight their value and effectiveness, making them a promising choice for businesses seeking reliable support in lead generation and customer engagement. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Software Company (5.0/5, Feb 14, 2024): HelpSquad, LLC provided call center services for a software company. Their responsibilities included providing a sales representative to answer calls after hours and assist in initial leads gathering. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268861) ##### Supply Chain, Logistics, and Transport Experience HelpSquad demonstrates strong expertise in the Supply Chain, Logistics, and Transport industry, as evidenced by their effective support for clients like New Horizon Movers. The company excels in improving booking rates, achieving a closing-to-bookings conversation rate over 35%. Clients appreciate HelpSquad's responsiveness and timely communication, highlighting their value for cost and cultural fit. Overall, HelpSquad is positioned as a reliable partner for businesses seeking to enhance their operational efficiency in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Moving & Storage Company (5.0/5, Feb 13, 2024): HelpSquad, LLC provides call center services for a moving and storage company. HelpSquad, LLC's sales representative team assists the client with cold calling and managing warm leads. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268656) ##### Healthcare Experience HelpSquad, LLC has demonstrated strong expertise in the Healthcare sector, particularly in virtual assistant services for dental practices. Clients commend their responsiveness, attentiveness to detail, and ability to streamline operations, significantly improving appointment scheduling and billing processes. The impact of their services is evident, with measurable outcomes such as increased collections and enhanced patient access. Overall, HelpSquad is highly recommended for Healthcare businesses seeking efficient support solutions. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry (5.0/5, Feb 12, 2024): HelpSquad, LLC provides ongoing virtual assistant services for a dental clinic. The goal is to alleviate the client's internal staff workload. This includes inbound/outbound calls, billing, and data entry. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268247) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight HelpSquad's competitive pricing and strong value for money. One client noted a 33% labor cost savings while maintaining high service quality, emphasizing the good value for cost. Another praised the personalized service and broad technical depth relative to their budget. Overall sentiment reflects satisfaction with the affordability and effectiveness of the services provided, with multiple clients stating that HelpSquad fits well within their budgets and meets their needs without sacrificing quality. [Read All Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive HelpSquad is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 9 cities - New Orleans, Louisiana (1 projects) - Rochester, Minnesota (1 projects) - San Diego, California (1 projects) - Lexington, Kentucky (1 projects) - Oak Brook, Illinois (1 projects) - Lawrenceville, New Jersey (1 projects) - Hatboro, Pennsylvania (3 projects) - Quakertown, Pennsylvania (1 projects) - Souderton, Pennsylvania (1 projects) [View Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews) --- ### [WOW24-7](https://clutch.co/profile/wow24-7) #### 4.8 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Afton, WY #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 65% Customer Service Outsourcing - 10% IT Staff Augmentation #### Company description WOW24-7 is a distinguished provider of Contact Center Services, specializing in Customer Support and Call Handling, offering round-the-clock service. Reviewers consistently praise their high level of professionalism, timely responsiveness, and proactive engagement, with over 90% noting their continuous service improvement and reliability. Approximately 85% of clients highlight WOW24-7’s adaptability in meeting diverse customer needs across various industries. [Visit Website](https://wow24-7.com/contact-center-outsourcing/?utm_source=clutch&utm_medium=referral) #### Reviewed 4 times in the past 6 months In the past six months, WOW24-7 has received positive feedback for their proactive customer support and effective communication. Clients noted improvements in ticket response times and consistent 24/7 coverage. One client highlighted their team’s commitment to service enhancement, while another praised their reliability in meeting SLAs. Common areas for improvement included deeper product knowledge and training consistency among agents. Overall, sentiment remains highly favorable, emphasizing WOW24-7’s adaptability and dedication to client success. - 2 of 4 reviews are 5 stars - 2 new reviews for Call Center Services services - $10,000 – $49,000 avg. project cost [Read 7 Recent Reviews](https://clutch.co/profile/wow24-7?sort_by=date_desc&verified=true#reviews) #### 1 review mentions Customer Surveys & Market Research Calls Customer Surveys & Market Research Calls Experience Client feedback on WOW24-7's Customer Surveys & Market Research Calls service is overwhelmingly positive, with 100% of reviews highlighting their responsiveness and professionalism. Clients appreciate the team's speed in handling inquiries and effective project management. The digital manager of Nordic Pharma UK noted their impressive turnaround times and the quality of reporting, stating there are no areas for improvement. Overall, WOW24-7 demonstrates strong expertise and a significant positive impact on client operations. - 1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars - 1 new review for Customer Surveys & Market Research Calls in past 6 months - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/wow24-7#review-421864) #### Experience in 11 industries WOW24-7 has received positive feedback across multiple industries, including Information Technology, eCommerce, Education, Retail, and Healthcare. Clients praise their expertise in customer support, responsiveness, and adaptability to specific business needs. In IT and eCommerce, they excel in providing 24/7 support and improving ticket response times. Their strength in managing customer interactions in Retail and Healthcare has led to increased customer satisfaction. Overall, WOW24-7 demonstrates strong capabilities in enhancing customer experiences across various sectors, making them a suitable partner for companies aiming for robust support solutions. [Read All Reviews](https://clutch.co/profile/wow24-7?verified=true#reviews) ##### Software Experience WOW24-7 has demonstrated strong expertise in providing continuous support for SaaS companies, ensuring 24/7 availability and rapid adaptation to client needs. Clients appreciate their quick establishment of knowledge bases and effective communication. The firm's ability to grasp industry specifics and enhance customer service workflows underlines its strengths in the Software industry. Overall, feedback indicates a reliable partnership, making WOW24-7 a commendable choice for businesses seeking robust software support solutions. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Support & Lead Qualification for SaaS Platform (5.0/5, Nov 14, 2017): Wow24-7 provides phone, chat, and email coverage to facilitate customer service efforts around the clock, acting as the first line of support for all queries. They also cultivate leads via outbound calls.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/28207) ##### Consumer Products Experience The feedback from clients in the Consumer Products industry highlights wow24-7's effective customer service solutions, particularly in the apparel sector. Clients appreciate the company's responsiveness, competitive pricing, and efficient recruitment processes. Their ongoing support, including a dedicated account manager, enhances project management. While there is room for improvement in language skills for diverse markets, the overall sentiment remains positive, indicating that wow24-7 is well-equipped to meet the needs of businesses in the Consumer Products industry. - 1 review for consumer products industry - $10,000 – $49,000 avg. project cost - BPO for Apparel & Fashion Brand (4.0/5, Jun 25, 2020): wow24-7 provides BPO services, managing the business' tickets every day of the week. Additionally, the team handles customer service over email. [Read Full Review](https://clutch.co/go-to-review/wow24-7/121261) ##### Design Experience WOW24-7 has garnered positive feedback in the Design industry, demonstrating strong expertise in customer support for design services. Clients praise their responsiveness, effective communication, and commitment to quality, leading to improved customer satisfaction and productivity. Their ability to integrate seamlessly with client teams and provide knowledgeable support has significantly enhanced operational efficiency. Overall, WOW24-7 is seen as a reliable partner for companies seeking professional design support, with a proven track record of delivering exceptional service. - 2 reviews for design industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Operations for Design Agency (5.0/5, Jun 1, 2021): Wow24-7 provides customer support operations for a design agency. Their responsibilities include identifying external clients' needs, communicating with the internal account manager, and managing other issues.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/41049) - Customer Service Outsourcing for Photo-Editing Co (5.0/5, Sep 15, 2024): WOW24-7 has provided customer support services for a photo-editing company since 2020. The team has handled QA, training, and customer support 24 hours a day, seven days a week via email, chat, and calls. [Read Full Review](https://clutch.co/go-to-review/wow24-7/314531) ##### Manufacturing Experience WOW24-7 demonstrates significant expertise in supporting the manufacturing sector, particularly in providing around-the-clock technical and customer service. Clients appreciate their flexibility, talent, and cost-effectiveness, noting exceptional performance in after-hours support. The structured training and monitoring processes ensure high-quality service delivery. Overall, feedback reflects a strong positive sentiment, with clients feeling reassured by the dedication of WOW24-7's staff to contribute meaningfully to their operations. - 1 review for manufacturing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Monitoring Device Manufacturer (5.0/5, Feb 6, 2023): WOW24-7 provides after-hours phone and online support for a monitoring device manufacturer. They also offer technical assistance and augment the internal team's staff during business hours. [Read Full Review](https://clutch.co/go-to-review/wow24-7/179505) ##### Hospitality & leisure Experience Clients have praised the company's expertise in delivering exceptional customer service within the Hospitality & Leisure industry, particularly for post-pandemic support. Their swift onboarding and effective communication have significantly improved client satisfaction, allowing businesses to efficiently manage increasing demand. The team's dedication to quality assurance and adaptability to various platforms enhances their overall service delivery. Overall, WOW24-7 is seen as a reliable outsourcing partner, noted for their responsiveness and commitment to continuous improvement. - 2 reviews for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Vacation Rental Platform (5.0/5, Oct 14, 2019): wow24-7 provided customer service outsourcing services for a B2B vacation rentals platform.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/64133) - Inbound Marketing for Global Travel Company (4.5/5, Jul 1, 2022): A global travel company hired WOW24-7 to manage their inbound volume after the pandemic. They provide daily support via ZenDesk and TalkDesk, as well as coverage on Salesforce and email. [Read Full Review](https://clutch.co/go-to-review/wow24-7/148436) ##### Telecommunications Experience WOW24-7 has demonstrated strong expertise in providing 24/7 customer support for the Telecommunications industry, effectively addressing client needs across multiple time zones. Clients commend their responsiveness and ability to prioritize urgent requests, highlighting their role as an essential support component. While their onboarding process is efficient, clients suggest enhancing technical expertise within their team. Overall, WOW24-7 is regarded as a reliable partner, particularly valued for their cost-effectiveness and adaptability in a fast-paced environment. - 1 review for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Commerce Operating System (5.0/5, Jul 16, 2021): Wow24-7 provides first response support for an e-commerce operating system company. They attend customers across different time zones within the guaranteed response hours that the client has set. [Read Full Review](https://clutch.co/go-to-review/wow24-7/83271) ##### Healthcare Experience Client feedback highlights WOW24-7's exceptional expertise in providing empathetic customer support tailored for the Healthcare industry. Their ability to handle sensitive client interactions has resulted in increased customer satisfaction and retention for Calmerry, a therapy service. The company's customized solutions and efficient operations have significantly enhanced workflow and user experience, establishing WOW24-7 as a reliable partner in the Healthcare sector. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Operations for Online Therapy Platform (5.0/5, Nov 20, 2020): Wow24-7 provides customer support to an online therapy platform. The team caters to both client and therapist requests. The company aims to establish a positive and professional experience for its users. [Read Full Review](https://clutch.co/go-to-review/wow24-7/119404) ##### Energy & natural resources Experience The provider demonstrates strong expertise in the Energy & natural resources sector, particularly in delivering 24/7 customer support for electric vehicle charging services. Clients commend their quick onboarding, responsive communication, and effective project management. The team's ability to log customer interactions and produce performance reports enhances service quality. Overall, the sentiment is positive, with clients noting a solid partnership that addresses challenges efficiently, making the company a suitable choice for businesses in this industry. - 1 review for energy & natural resources industry - $10,000 – $49,000 avg. project cost - 24-Hour Customer Support Calls for Renewable Energy Co. (4.5/5, Sep 5, 2019): A first-level call center for an electric vehicle charging company, wow24-7 answers phone calls and addresses customer inquiries 24/7. Following stipulations, the team managed the training process internally. [Read Full Review](https://clutch.co/go-to-review/wow24-7/38532) ##### IT Services Experience WOW24-7 demonstrates strong expertise in customer support services, particularly in the IT Services industry. Clients appreciate their ability to handle multiple languages and effectively manage client inquiries, resulting in high lead qualification rates. The overall sentiment reflects satisfaction with service quality, responsiveness, and project management capabilities, highlighting WOW24-7's crucial role in enhancing customer engagement. Their competitive pricing further solidifies their position as a valuable partner for businesses seeking robust IT support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Multi-Lingual Tech Support for Development Firm (5.0/5, Apr 3, 2017): Wow24-7 is the customer support service for an app and web development company. The team handles backend support and answers client calls and chats to explain the development process and estimate costs. [Read Full Review](https://clutch.co/go-to-review/wow24-7/102081) ##### Education Experience WOW24-7 has received positive feedback from clients in the Education sector, highlighting their expertise in customer support. Clients noted their responsiveness, dedication to agent training, and successful implementation of omnichannel support. The service has significantly improved customer satisfaction and operational efficiency, allowing businesses to focus on core activities. Overall, WOW24-7 is recognized for its strong commitment to customer care, making them a suitable partner for organizations seeking reliable support in the Education industry. - 2 reviews for education industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Outsourced Customer Service for College Resource Website (5.0/5, Dec 28, 2017): Wow24-7 provides ongoing customer service for an online resource platform. Their agents are available 24/7 year-round and focus on answering questions and providing guidance via phone calls and live chat. [Read Full Review](https://clutch.co/go-to-review/wow24-7/38017) - Help Desk Agents for Online Personal Transformation Co (5.0/5, Nov 21, 2025): WOW24-7 provides customer service help desk agents for an online personal transformation company. The team is responsible for managing the help desk and providing support to the client's customers. [Read Full Review](https://clutch.co/go-to-review/wow24-7/421256) ##### Other industries Experience Feedback from clients in the Other Industries sector highlights WOW24-7's exceptional expertise in providing 24/7 customer support, leading to improved response times and customer satisfaction. Clients commend the team's professionalism, adaptability, and ability to integrate seamlessly with their operations. Notable strengths include rapid training, effective communication, and a commitment to quality assurance. Overall, the sentiment is overwhelmingly positive, indicating that WOW24-7 is a strong fit for businesses seeking reliable and effective customer support solutions. - 16 reviews for other industries industry - 14 reviews are 5 stars - $10,000 – $49,000 avg. project cost - 24/7 Customer Support for E-Commerce Services Company (5.0/5, Jun 6, 2022): WOW24-7 is providing 24/7 customer support for an e-commerce services company. They’ve handled the hiring and training of talents. Currently, four resources are working on the account, including a team leader. [Read Full Review](https://clutch.co/go-to-review/wow24-7/21750) - Outsourced Support & Lead Qualification for SaaS Platform (5.0/5, Nov 14, 2017): Wow24-7 provides phone, chat, and email coverage to facilitate customer service efforts around the clock, acting as the first line of support for all queries. They also cultivate leads via outbound calls.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/28207) - Customer Support Operations for Design Agency (5.0/5, Jun 1, 2021): Wow24-7 provides customer support operations for a design agency. Their responsibilities include identifying external clients' needs, communicating with the internal account manager, and managing other issues.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/41049) - Customer Support for Translation Company (5.0/5, Oct 18, 2020): Wow24-7 provides round-the-clock call center services to a translation firm. The team first studied the client's needs and objectives to create a communication strategy that can help them grow their business. [Read Full Review](https://clutch.co/go-to-review/wow24-7/90375) - Multi-Lingual Tech Support for Development Firm (5.0/5, Apr 3, 2017): Wow24-7 is the customer support service for an app and web development company. The team handles backend support and answers client calls and chats to explain the development process and estimate costs. [Read Full Review](https://clutch.co/go-to-review/wow24-7/102081) - Customer Support Operations for Online Therapy Platform (5.0/5, Nov 20, 2020): Wow24-7 provides customer support to an online therapy platform. The team caters to both client and therapist requests. The company aims to establish a positive and professional experience for its users. [Read Full Review](https://clutch.co/go-to-review/wow24-7/119404) - BPO for Apparel & Fashion Brand (4.0/5, Jun 25, 2020): wow24-7 provides BPO services, managing the business' tickets every day of the week. Additionally, the team handles customer service over email. [Read Full Review](https://clutch.co/go-to-review/wow24-7/121261) - Helpdesk for Responsive Technology Provider (5.0/5, Dec 22, 2020): Wow24-7 provides ongoing call center services for an interactive response technology provider. The team handles the client's customer support service. [Read Full Review](https://clutch.co/go-to-review/wow24-7/143556) - Triage Support for SaaS Company (5.0/5, Nov 9, 2022): WOW24-7 augments a SaaS company's support team, providing triage support and first responses to support requests outside of the client's office hours. The agents have been trained in using Zendesk as the tool. [Read Full Review](https://clutch.co/go-to-review/wow24-7/166036) - Staff Augmentation for Software Development Firm (5.0/5, May 3, 2023): WOW24-7 has deployed a support champion to help a software development firm assist end customers. The service provider has shortlisted qualified candidates and conducted product training with the chosen talent. [Read Full Review](https://clutch.co/go-to-review/wow24-7/198991) - Customer Service Outsourcing for Photo-Editing Co (5.0/5, Sep 15, 2024): WOW24-7 has provided customer support services for a photo-editing company since 2020. The team has handled QA, training, and customer support 24 hours a day, seven days a week via email, chat, and calls. [Read Full Review](https://clutch.co/go-to-review/wow24-7/314531) - Customer Service Outsourcing for Risk Management Company (5.0/5, Sep 19, 2024): WOW24-7 provides customer support services for a risk management company. The team is responsible for providing level one customer support. [Read Full Review](https://clutch.co/go-to-review/wow24-7/315794) - Customer Service Outsourcing for Software Co (4.5/5, Sep 20, 2024): WOW24-7 provides customer service support for a software company. The team has supported the client's customers with any questions that may arise. [Read Full Review](https://clutch.co/go-to-review/wow24-7/315887) - Customer Service Outsourcing for SaaS Co (5.0/5, May 22, 2025): WOW24-7 expanded a SaaS company's live chat to 24/7. The team provided support on the client's referral platform and responded in their HubSpot ticket instance. [Read Full Review](https://clutch.co/go-to-review/wow24-7/376436) - Customer Service Outsourcing for Pharmaceutical Company (5.0/5, Nov 25, 2025): WOW24-7 provides customer service outsourcing for a pharmaceutical firm's two brands. The team manages general email inquiries and provides reporting and QA to help identify areas for improvement. [Read Full Review](https://clutch.co/go-to-review/wow24-7/421864) - Technical Support Services for Storage Solutions Company (5.0/5, Nov 27, 2025): WOW24-7 provides 24/7 technical support for a storage solutions company. The team coordinates with the client's regional service teams to ensure consistent communication and fast issue resolution. [Read Full Review](https://clutch.co/go-to-review/wow24-7/422295) ##### eCommerce Experience WOW24-7 has garnered positive feedback in the eCommerce industry for its exceptional 24/7 customer support services, crucial for payment orchestration firms. Clients commend their proactive communication, responsiveness, and commitment to continuous improvement, which enhances customer experience and service quality. The team's alignment with client goals and adaptability to evolving needs further solidify their reputation as a reliable partner, making them a strong option for businesses seeking effective eCommerce support solutions. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Payment Orchestration Company (5.0/5, Apr 30, 2026): WOW24-7 provided customer support for a payment orchestration company. The team offered 24/7 phone support to the client's customers. [Read Full Review](https://clutch.co/go-to-review/wow24-7/453825) ##### Information technology Experience WOW24-7 has received positive feedback from clients in the Information Technology sector for their reliable 24/7 support services, which have significantly improved response times and ticket management. Clients commend their strong operational consistency, proactive communication, and ability to adapt based on feedback. Their strengths include effective triage processes and internal quality assurance, although there is room for improvement in deep product knowledge. Overall, they are seen as a valuable partner for enhancing customer support operations. - 3 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for IT Company (5.0/5, Jun 19, 2025): WOW24-7 provides customer service support for an IT company. They've provided a customer service agent responsible for responding to the client's chat and email customer service requests. [Read Full Review](https://clutch.co/go-to-review/wow24-7/383435) - Customer Service Outsourcing for Communication Platform (4.5/5, Apr 9, 2026): WOW24-7 provides customer service outsourcing for a communication platform. The team monitors incoming tickets, provides a first response, categorizes and prioritizes tickets, and handles basic troubleshooting. [Read Full Review](https://clutch.co/go-to-review/wow24-7/449144) - Customer Support Services for Software Platform (5.0/5, May 6, 2026): WOW24-7 provides customer support services for a software platform. The team assists the client's end customers with training and troubleshooting support. [Read Full Review](https://clutch.co/go-to-review/wow24-7/455158) ##### Consumer products & services Experience WOW24-7 is highly regarded in the Consumer products & services industry for its responsive and reliable support. Clients note their expertise in handling customer inquiries and managing membership registrations effectively. The team's commitment to continuous improvement and proactive management fosters a strong partnership, positively impacting operations. Overall, the feedback reflects a strong sentiment towards WOW24-7's ability to meet client needs and drive success, making them a solid choice for businesses in this sector. - 1 review for consumer products & services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Member Society (4.0/5, Mar 30, 2026): WOW24-7 provided call center services for a member society. The team handled customer service support, including registering customers for meetings and conferences and placing orders on the client's website. [Read Full Review](https://clutch.co/go-to-review/wow24-7/446601) ##### Retail Experience WOW24-7 has received positive feedback from clients in the Retail industry, highlighting their expertise in customer support and their ability to provide 24/7 service. Clients noted the professionalism and emotional intelligence of WOW24-7 agents, allowing for empathetic and effective communication with customers. Their strengths include responsiveness, solid project management, and a strong dedication to understanding client needs. Overall, clients feel confident in WOW24-7 as a reliable partner, making it a potentially great fit for businesses seeking to enhance their customer service capabilities. - 4 reviews for retail industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Service Support for Star Maps Retailer (5.0/5, May 25, 2021): Wow24-7 provides ongoing customer support services for a star maps retailer. The team answers customer queries, comments, and complaints and responds to social media messages. They also check orders.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/35491) - Business Process Outsourcing for Retail Business (4.5/5, Sep 9, 2019): wow24- 7 agents provide customer service support, augmenting an internal team. [Read Full Review](https://clutch.co/go-to-review/wow24-7/40676) - Help Desk & Outbound Sales Call Center for Jewelry Makers (5.0/5, Apr 20, 2017): Wow24-7 provides online customer service solution through online chat and phone calls. They also provide outbound sales calls, and manage specific calls for groups of customers with particular needs. [Read Full Review](https://clutch.co/go-to-review/wow24-7/106777) - Customer Service Outsourcing for Online Grocery Store (5.0/5, Nov 6, 2024): WOW24-7 provides customer service outsourcing services for an online grocery store. The team is responsible for sourcing agents to handle the client's customer support needs. [Read Full Review](https://clutch.co/go-to-review/wow24-7/328903) #### Completed projects in 14 countries - Australia (1 projects) - Brazil (1 projects) - Cyprus (1 projects) - Denmark (2 projects) - Germany (4 projects) - India (1 projects) - Ireland (2 projects) - Israel (1 projects) - Italy (2 projects) - Spain (2 projects) - Ukraine (2 projects) - United States (9 projects) - Scotland (2 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/wow24-7?verified=true#reviews) --- ### [Intelemark](https://clutch.co/profile/intelemark) #### 4.8 out of 5 star rating (12 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Scottsdale, AZ #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 50% Call Center Services - 10% Customer Service Outsourcing - 10% Market Research #### Company description Intelemark is a leading provider of Outbound Call Center and Telemarketing Services, specializing in generating qualified leads and setting appointments for businesses across various industries. Their clients consistently praise their responsiveness, flexibility, and ability to integrate seamlessly as an extension of their client's teams, with over 90% of reviews highlighting their effective communication and professional approach. The company excels in providing personalized and effective telephonic support, consistently delivering substantial business results. [Visit Website](https://intelemark.com/clutch/) #### Team players Intelemark is consistently praised as a team player, effectively integrating into clients' operations. One client noted their callers felt like an extension of their team, emphasizing the quality of communication and responsiveness. The Account Manager, Elaine, was highlighted for her organization and the regular updates provided. Overall, clients appreciate the collaborative approach and dedication displayed by Intelemark, fostering a strong partnership that enhances their sales efforts. - BPO Services for Software Company (5.0/5, Mar 9, 2022): My favorite aspect about working with Intelemark is the quality of their callers. They do a great job and ask the right questions, and they truly feel like an extension of our team instead of an outsourced vendor. That aspect was a promise they made initially, and they’ve definitely delivered on it. [Read Full Review](https://clutch.co/go-to-review/intelemark/1684) #### 11 reviews mention Call Center Services BPO Services for Software Company 5.0/5 — Intelemark helps a software company schedule appointments for their sales team. They constantly call potential clients and send detailed information to the sales team once they concrete an appointment. - 9 of 11 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/intelemark/1684) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients consistently regard Intelemark as a cost-effective solution that delivers significant value for money. One client noted, "Intelemark seemed to be cost-effective for us," while another mentioned, "They cost more than we’ve paid for before, but they consistently deliver solid leads." Overall sentiment reflects satisfaction with their pricing structure, flexibility, and the tangible results achieved, demonstrating that the investment often leads to profitable outcomes. [Read All Reviews](https://clutch.co/profile/intelemark?verified=true#reviews) - $10,000 to $49,000 (5 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 11 cities - Naples, Florida (1 projects) - Hyattsville, Maryland (1 projects) - Kansas City, Missouri (1 projects) - Plano, Texas (1 projects) - Hartford, Connecticut (1 projects) - Miamisburg, Ohio (1 projects) - Milwaukee, Wisconsin (2 projects) - Draper, Utah (1 projects) - Philadelphia, Pennsylvania (1 projects) - Richmond, Virginia (1 projects) - Oak Brook, Illinois (1 projects) [View Reviews](https://clutch.co/profile/intelemark?verified=true#reviews) --- ### [Blue Valley Marketing](https://clutch.co/profile/blue-valley-marketing) #### 4.9 out of 5 star rating (16 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Home, KS #### Services Provided - Allocation of Expertise by Percentage - 35% Call Center Services - 40% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Blue Valley Marketing, a distinguished provider of Contact Center Services, excels in both inbound and outbound call center operations, telemarketing, and comprehensive customer support services. The company is consistently praised for its exceptional project management, responsiveness, and communication, with 100% of reviewers highlighting their professional delivery and commitment to customer satisfaction. Notably, Blue Valley Marketing has been instrumental in enhancing user experiences, reducing wait times, and improving customer satisfaction scores across diverse industries. [Visit Website](https://www.bluevalleymarketing.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Experience in 6 industries Blue Valley Marketing has demonstrated expertise across various industries, including Media, IT, Hospitality, and Wellness & Fitness. Feedback highlights their strengths in lead generation, telemarketing, and inbound call center services, resulting in improved client satisfaction and measurable sales increases. Overall sentiment is highly positive, with clients praising their project management, adaptability, and communication skills, making them a suitable partner for organizations seeking growth in these sectors. [Read All Reviews](https://clutch.co/profile/blue-valley-marketing?verified=true#reviews) ##### Information technology Experience Blue Valley Marketing demonstrates strong expertise in the Information Technology sector, evidenced by a 20% increase in sales and a 60% rise in qualified leads for their client, IT Elite Inc. Clients praise their flexibility in adapting strategies to meet specific needs and highlight excellent project management that ensures timely delivery. With high ratings, competitive pricing, and a proven track record, Blue Valley Marketing is well-positioned to support businesses in achieving their IT goals. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Email Marketing for IT Services Company (5.0/5, Feb 28, 2024): To generate more sales leads, an IT services company has hired Blue Valley Marketing to create effective email campaigns. Their tasks also include market research and prospect database creation. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/271912) ##### IT Services Experience Blue Valley Marketing has received positive feedback for its expertise in IT services, particularly in outbound lead generation. Clients noted a substantial increase in qualified leads and sales revenue, highlighting the company's effective market research and tailored approach. Their strong project management and responsiveness to client needs were also commended, indicating a commitment to delivering results. Overall sentiment suggests that Blue Valley Marketing is a reliable partner for businesses seeking customized IT solutions. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - Outbound Lead Generation for IT Services Company (5.0/5, Oct 18, 2023): Blue Valley Marketing provides outbound lead generation services to an IT services company. Their work has included market research, email marketing, and the creation of a database with qualified leads. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/242126) ##### Hospitality & leisure Experience Blue Valley Marketing has demonstrated strong expertise in the Hospitality & Leisure industry, particularly in establishing effective call center services for clients like Excalibur Hotel & Casino. Their timely delivery and responsive project management have been praised, contributing to improved guest experiences. Clients value their budget-friendly pricing and alignment with company values. Overall, the sentiment reflects satisfaction with their skilled team and dedication, making Blue Valley Marketing a reliable partner for hospitality projects. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Sevices for Hotel (5.0/5, Oct 2, 2023): Blue Valley Marketing provided call center services for a hotel. The team was tasked with check-in and check-out assistance, accommodating guests, and providing them with hotel service information. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/237464) ##### Wellness & Fitness Experience Blue Valley Marketing has received positive feedback within the Wellness & Fitness industry, highlighting their expertise in streamlining communication and enhancing client satisfaction. Clients commend their professionalism, flexibility, and commitment to delivering results, evident in improved customer service metrics. Their data-driven approach and effective project management have significantly reduced wait times and increased productivity. Overall, Blue Valley Marketing demonstrates a strong fit for businesses seeking to elevate their operational efficiency and customer experience in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Consumer Services Company (5.0/5, Sep 7, 2023): Blue Valley Marketing provided call center services for a consumer services company. The team provided 24/7 support and inbound call center solutions. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/231201) ##### Restaurants Experience Blue Valley Marketing has received highly positive feedback from clients in the Restaurants industry, particularly for their outstanding customer service and responsiveness. Clients have praised their ability to improve customer satisfaction, reduce wait times, and optimize staffing through effective data analytics. Their dedicated team has demonstrated a strong commitment to excellence, contributing to increased reservation bookings and revenue growth. Overall, their expertise makes them a valuable partner for restaurants seeking to enhance service quality and operational efficiency. - 1 review for restaurants industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Services for Restaurant Business (5.0/5, Sep 6, 2023): A restaurant company hired Blue Valley Marketing to help them improve their customer service and reduce the wait times for orders. The team's work involved providing round-the-clock phone support services.  [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/230900) ##### Nonprofit Experience Blue Valley Marketing demonstrates strong expertise in the Nonprofit sector, providing effective telemarketing solutions that successfully renew and acquire magazine subscribers. Clients highlight their responsiveness, timely project delivery, and the ability to generate valuable leads for advertising partners. The positive sentiment surrounding their passion and willingness to offer tailored solutions underscores their potential as a strategic partner for Nonprofit organizations seeking to enhance their outreach and engagement. - 1 review for nonprofit industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Nonprofit (5.0/5, Apr 3, 2023): In efforts to gain more leads and magazine subscribers, a nonprofit has hired Blue Valley Marketing for their telemarketing services. The team is mainly in charge of calling existing and potential customers. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/192048) ##### Manufacturing Experience Blue Valley Marketing has demonstrated strong expertise in the Manufacturing industry, particularly in lead generation for custom product manufacturers. Clients appreciate their timely communication and ability to scale services effectively. Positive feedback highlights their value for cost and successful outcomes in increasing company awareness and generating leads. Overall, Blue Valley Marketing is positioned as a reliable partner for Manufacturing businesses seeking to enhance their market presence. - 1 review for manufacturing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation Services for Custom Products Manufacturer (5.0/5, Mar 21, 2023): Blue Valley Marketing provides lead generation services for a custom aquariums and cages company. The team makes outbound calls to prospective end customers and gives an introduction and a sales presentation. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/188831) ##### Publishing Experience Blue Valley Marketing demonstrates strong expertise in the Publishing industry, particularly in audience development for B2B magazines. Clients commend their comprehensive services, including telemarketing, data management, and reporting. One client highlighted their superior cost-efficiency and effective communication, leading to improved project outcomes. The positive sentiment reflects their ability to enhance workflow and deliver results, making them a valuable partner for businesses in the Publishing sector seeking reliable marketing solutions. - 1 review for publishing industry - $10,000 – $49,000 avg. project cost - Telemarketing for B2B Magazine (4.5/5, Jan 19, 2023): Blue Valley Marketing has been hired by a business media company to write scripts, do merge/purges, prep data files, and provide comprehensive reporting. They use BV for data appends and list rental. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/176966) ##### Software Experience Blue Valley Marketing is highly regarded in the Software industry for its strong expertise in enhancing user support and customer interactions. Clients appreciate their punctuality and effective communication, which have led to measurable improvements in project outcomes. Their ability to tackle software challenges with precision and a deep understanding of technology positions them as a valuable partner. While some minor improvements in response times were noted, overall sentiment reflects satisfaction and a successful collaboration. - 1 review for software industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Software Development Company (5.0/5, Aug 23, 2023): A software development company hired Blue Valley Marketing for call center services. They took care of streamlined query resolution to enhance the client's customer experience for their users. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/227652) ##### Media Experience Blue Valley Marketing has received positive feedback from clients in the Media industry, emphasizing their expertise in telemarketing, subscriber acquisition, and data management. Clients commend their excellent project management, responsiveness, and effective communication. The measurable outcomes consistently meet or exceed expectations, demonstrating a significant impact on lead generation and circulation goals. Their ability to adapt to client needs and deliver timely results positions them as a strong partner for businesses seeking reliable marketing solutions in the Media sector. - 4 reviews for media industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Audience Requalification for Agricultural Magazine (5.0/5, Jan 19, 2023): Blue Valley Marketing provides ongoing outreach for an agriculture magazine. They provide a detailed review of the narrative to be used and a projection of expected outcomes once underway. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/176831) - Subscriber & Prospect Outreach for B2B Media Company (5.0/5, Mar 17, 2023): Blue Valley Marketing was hired by a B2B media company to conduct outreach and help get subscribers for their print magazines. They called prospects and customers and recorded their updated contact information. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/188042) - Call Center Services for Business Consulting Company (4.5/5, Apr 11, 2023): Blue Valley Marketing provided call center services for a business consulting company. The goal was to source new magazine requesters to meet the client's circulation requirements. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/194052) - Telemarketing Services for B2B Media Company (5.0/5, May 23, 2025): Blue Valley Marketing provides telemarketing services for a media company. The team works on projects to renew subscriptions and generate new leads. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/376783) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Blue Valley Marketing for their cost-effectiveness and value for money. Feedback highlights that their pricing aligns well with budgets while delivering satisfactory results, such as a 20% increase in sales income and efficient project management. Notably, clients from various sectors commend the company's ability to exceed expectations without compromising quality, indicating a strong overall sentiment regarding the value provided relative to costs. [Read All Reviews](https://clutch.co/profile/blue-valley-marketing?verified=true#reviews) - Less than $10,000 (5 reviews) - $10,000 to $49,000 (4 reviews) - $50,000 to $199,999 (1 reviews) #### Responsive Blue Valley Marketing is responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 13 cities - Orlando, Florida (1 projects) - Sandy Springs, Georgia (1 projects) - Nashville, Tennessee (1 projects) - Chicago, Illinois (1 projects) - Southfield, Michigan (1 projects) - Newark, New Jersey (1 projects) - New York City, New York (2 projects) - Cleveland, Ohio (1 projects) - Milwaukee, Wisconsin (1 projects) - Neenah, Wisconsin (1 projects) - Santa Clara, California (1 projects) - Fort Atkinson, Wisconsin (1 projects) - Las Vegas, New Mexico (1 projects) [View Reviews](https://clutch.co/profile/blue-valley-marketing?verified=true#reviews) --- ### [Answering Service Care](https://clutch.co/profile/answering-service-care) #### 4.8 out of 5 star rating (20 reviews) - 50 - 249 employees - Margate, FL #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 60% Call Center Services - 20% Customer Service Outsourcing - 5% Business Consulting - 10% Sales Outsourcing #### Company description Answering Service Care, a provider of Contact Center Services and Customer Support Services, is highly regarded for its professional, helpful, and thorough customer care, with 87.5% of reviews highlighting their effective call handling and reliable 24/7 service. While there is praise for their bilingual support and value-for-money pricing, some feedback indicates areas for improvement such as mobile app updates and call recognition systems. [Visit Website](https://www.answeringservicecare.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Patient Overall, the sentiment regarding Answering Service Care is highly positive, particularly highlighting their patient and kind approach to handling calls. Clients appreciate the exceptional demeanor of the staff, noting their ability to reassure confused callers, which fosters a comfortable interaction. One client emphasized that the team is 'always reassuring, patient, and kind,' contributing significantly to employee satisfaction. Minor concerns were raised about occasional wait times during high call volumes, but this was deemed rare. - Call Center Services for Food-Grade Manufacturing Facility (5.0/5, Aug 20, 2020): The people who answer the phones are exceptional. I’ve listened to several instances where a calling employee is confused because they assume that the answerer is someone from our company. The teammate is always reassuring, patient, and kind, which puts the caller at ease. They’ve always been great at interacting with our employees. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/44750) #### 14 reviews mention Call Center Services Call Center Services for Roofing Contractor 5.0/5 — A roofing contractor tapped Answering Service Care to provide 24/7 call center services. The team accommodates customers and captures their information through a provided script and a list of questions. - 9 of 14 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/answering-service-care/41926) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Answering Service Care's competitive pricing as a key factor in their selection, with multiple reviews stating that the service fits their budget well. For instance, one client mentioned, 'Pricing fit our budget,' while another noted, 'Their pricing is slightly lower than competitors.' Overall sentiment reflects a strong perception of value for money, as clients reported significant benefits from the service, indicating that it has effectively paid for itself through improved customer engagement. [Read All Reviews](https://clutch.co/profile/answering-service-care?verified=true#reviews) - Less than $10,000 (4 reviews) - $10,000 to $49,000 (2 reviews) #### 3 fixed price Call Center Services packages Answering Service Pricing Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC provides customer service professionals who answer your calls and chats when you can’t. We get it, so you don't have to! --- ### [Global Response](https://clutch.co/profile/global-response) #### 4.5 out of 5 star rating (9 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - Margate, FL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 50% Customer Service Outsourcing - 15% IT Managed Services #### Company description Global Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery. [Visit Website](https://www.globalresponse.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Great team Clients consistently commend Global Response for their exceptional team, highlighting their great customer service and responsiveness. One client specifically noted, 'They value their customers and have great people working for them,' reflecting a positive sentiment towards the team's dedication and effectiveness. Overall, the feedback underscores a strong appreciation for the professionalism and support provided by Global Response, indicating a reliable partnership for client needs. - Customer Service and Product Support for Business Services Company (5.0/5, Nov 2, 2017): They value their customers and have great people working for them. [Read Full Review](https://clutch.co/go-to-review/global-response/146247) #### Experience in 6 industries Global Response has garnered positive feedback across various industries, notably Financial Services, Hospitality & Leisure, Retail, Real Estate, Business Services, and Healthcare. Clients commend their expertise in providing innovative solutions, effective customer service, and efficiency in handling high call volumes. Financial Services clients particularly highlight cost savings and reliability, while Hospitality clients appreciate their commitment to enhancing customer experiences. Overall, Global Response is recognized for its strong infrastructure and responsiveness, making it a suitable partner for businesses needing scalable inbound services. [Read All Reviews](https://clutch.co/profile/global-response?verified=true#reviews) ##### Financial services Experience Global Response has received positive feedback from financial services clients for their expertise in handling high volumes of inbound calls, with clients noting significant cost savings and efficiency improvements. Their strengths include a well-established infrastructure and innovative ideas, which have allowed companies to save substantial employee hours and plan effectively. Overall, clients express satisfaction with the provider's responsiveness and service quality, indicating that Global Response could be a strong fit for firms seeking reliable outsourcing solutions in the financial sector. - 3 reviews for financial services industry - $200,000 – $999,999 avg. project cost - Customer Phone Support for Financial Services Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/24996) - Order Processing Support for Financial Company (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/25173) - BPO Services for Financial Services Company (4.0/5, Dec 20, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/36653) ##### Hospitality & leisure Experience Global Response demonstrates strong expertise in the Hospitality & Leisure industry, particularly in inbound customer service for hotels. Clients commend their reliable support, friendly communication, and effective training programs, which enhance the overall guest experience. One hotel noted significant time savings and emphasized the provider’s strengths in customer service. Given their proven track record and tailored solutions, Global Response appears well-suited for businesses seeking to elevate their customer service capabilities in the hospitality sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $10,000,000 + avg. project cost - Reservation & Customer Support Services for Hotel (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/25121) ##### Retail Experience Global Response has received positive feedback from retail clients, emphasizing their efficiency and the significant time savings achieved through their services. Clients appreciate the company's ability to handle high volumes of inbound calls and process orders seamlessly, leading to improved customer satisfaction. The overall sentiment is highly favorable, with clients noting Global Response as a reliable partner that alleviates operational burdens and contributes to cost savings, making them an excellent fit for retail businesses seeking outsourcing solutions. - 2 reviews for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service and Order Processing for Retail Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/146340) - System Management and Maintenance for Retail Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/146455) ##### Real estate Experience Global Response has received positive feedback from clients in the real estate industry, highlighting their expertise in managing inbound calls and lead engagement. Clients commend their efficiency in handling a high volume of work, resulting in significant time and cost savings. With a focus on smooth, effortless transactions, they have proven to be a reliable partner, though there is potential for improvement in incorporating technology. Overall, they are regarded as a strong fit for real estate businesses seeking effective inbound services. - 1 review for real estate industry - Less than $10,000 avg. project cost - Lead Contact and Follow-Up for Real Estate Firm (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/146285) ##### Business services Experience Global Response has received positive feedback from clients in the Business services industry, highlighting their exceptional customer service and effective call handling capabilities. Clients appreciate their expertise in managing inbound calls, which enhances customer satisfaction and operational efficiency. Notably, they save clients valuable time, allowing for better resource allocation. Overall, Global Response is regarded as a reliable partner, committed to supporting businesses in delivering timely assistance to their customers. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service and Product Support for Business Services Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/146247) ##### Healthcare Experience Global Response has received positive feedback within the Healthcare industry, highlighting their responsiveness and attentiveness to client needs. Clients appreciate their role as a strategic partner, providing essential support services such as tech and billing assistance. The overall sentiment underscores their expertise in handling high volumes of inbound calls, contributing significantly to operational efficiency and business success in healthcare settings. - 1 review for healthcare industry - $10,000 – $49,000 avg. project cost - Tech and Billing Support for Life Sciences Company (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/37094) #### 4.4 out of 5.0 rating for cost What Clients Have Said Global Response is frequently recognized for providing significant value for money, with clients noting substantial savings and efficiency improvements. For instance, one client estimated savings of $12,000 monthly, while another highlighted the affordability of services aimed at reducing costs. Overall, clients express satisfaction with the company's pricing structure, describing it as reasonable and beneficial, although some details remain undisclosed. The sentiment is predominantly positive, emphasizing the company's effectiveness and innovative approach. [Read All Reviews](https://clutch.co/profile/global-response?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 8 cities - Kissimmee, Florida (1 projects) - Millville, New Jersey (1 projects) - Brooklyn, New York (1 projects) - Elmhurst, New York (1 projects) - Oceanside, California (1 projects) - Phoenix, Arizona (2 projects) - Hartsville, South Carolina (1 projects) - Upper Marlboro, Maryland (1 projects) This provider is available in 2 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/global-response?verified=true#reviews) --- ### [Superhuman Prospecting](https://clutch.co/profile/superhuman-prospecting) #### 5 out of 5 star rating (46 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Norristown, PA #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Sales Outsourcing #### Company description Superhuman Prospecting is a specialized Contact Center Services provider focused on outbound cold calling and lead generation. Their reviews reflect a strong emphasis on professionalism, responsiveness, and effective appointment scheduling. Approximately 70% of reviewers highlight their excellent project management and adaptability, with many appreciating the U.S.-based calling team. Clients consistently report increased appointment settings and lead generation, underlining their capability in telemarketing services. [Visit Website](https://www.superhumanprospecting.com) #### Customized support Clients have expressed high satisfaction with Superhuman Prospecting's customized support, highlighting their exceptional commitment to personalized service and a deep understanding of business needs. One client noted the team's proactive communication and tailored lead generation strategies, making them feel prioritized. Additionally, their responsiveness and ability to adapt to evolving needs were commended. Overall, the sentiment is overwhelmingly positive, with suggestions for further improvement focused on enhancing initial communication and planning. #### Reviewed 6 times in the past 6 months In the past six months, Superhuman Prospecting has received positive feedback for their effective cold calling and lead generation services. Clients noted the team's responsiveness and adaptability, with one client highlighting the generation of over 50 leads from 3,600 calls. Additionally, their project management was praised for timely delivery and clear communication. Overall, clients expressed satisfaction with the value provided and reported measurable success in securing appointments and leads, with no significant areas for improvement identified. - 6 of 6 reviews are 5 stars - 6 new reviews for Call Center Services services - Less than $10,000 avg. project cost [Read 6 Recent Reviews](https://clutch.co/profile/superhuman-prospecting?sort_by=date_desc&verified=true#reviews) #### 33 reviews mention Call Center Services Cold Outreach For Digital Marketing Agency 5.0/5 — Pereus Marketing (RPMC) provided full-service cold calling for a digital marketing agency. They led onboarding and call scripting, including mid-campaign tweaks. - 31 of 33 Call Center Services reviews are 5 stars - 6 new reviews for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/superhuman-prospecting/99873) #### Completed projects in 4 countries - Germany (1 projects) - Netherlands (1 projects) - United States (37 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/superhuman-prospecting?verified=true#reviews) --- ### [Solvo Global](https://clutch.co/profile/solvo-global) #### 5 out of 5 star rating (7 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Duluth, GA #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Call Center Services - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% Recruiting - 5% Sales Outsourcing - 10% IT Staff Augmentation - 10% Staffing #### Company description Solvo Global is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services and executive administrative support. Their exceptional professionalism and well-structured processes have impressed clients, with 100% of reviews highlighting effective communication and a proactive approach. All reviewers commend their ability to exceed expectations and enhance business operations through well-documented processes and efficient staff management. [Visit Website](https://solvoglobal.com/remote-staffing-agency/?utm_source=clutch&utm_medium=affiliate&utm_campaign=7013a000001tbwm&utm_content=general-lp) #### Proactive Clients have expressed strong satisfaction with Solvo Global's proactive approach, highlighting their employees' initiative in improving processes. One CEO noted that his team is 'extremely proactive and are constantly looking for a better way to do things,' which led to comprehensive documentation of processes. The seamless communication and dedicated support further enhance the overall positive sentiment regarding Solvo's commitment to exceeding client expectations. - BPO Services for Management Consulting Firm (5.0/5, Nov 22, 2021): My employees are extremely proactive and are constantly looking for a better way to do things. Every process is now documented, something I did not have prior to working with Solvo. [Read Full Review](https://clutch.co/go-to-review/solvo-global/5282) #### 1 review mentions Call Center Services BPO Services for Management Consulting Firm 5.0/5 — Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other admin tasks. - 1 of 1 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/solvo-global/5282) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Solvo Global's exceptional value for money, noting their cost-effectiveness and high-quality service. One CEO mentioned saving approximately $2.1 million annually, directly attributing their success to Solvo's support. Another client praised their reasonable pricing and impressive candidate quality, stating that Solvo's services significantly reduced staffing expenses without compromising service quality. Overall, feedback reflects a strong sentiment of satisfaction regarding the balance of cost and value provided by Solvo Global. [Read All Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### 8% of employees work in Duluth office Duluth, GA 2425 Commerce Avenue Northwest 50 - 75 employees [See All Locations (3)](https://clutch.co/profile/solvo-global#location) --- ### [OnBrand24](https://clutch.co/profile/onbrand24) #### 4.6 out of 5 star rating (4 reviews) - $5,000+ minimum project size - 250 - 999 employees - Beverly, MA #### Services Provided - Allocation of Expertise by Percentage - 15% Call Center Services - 55% Customer Service Outsourcing - 30% Sales Outsourcing #### Company description OnBrand24 is a Contact Center Services provider specializing in telemarketing, inbound and outbound call handling, and customer support services. Their strengths include exceptional customer service, flexibility, and quick response times. Reviews indicate a high satisfaction rate, with approximately 80% positive feedback on their ability to save clients both time and money. Some suggestions for improvement include diversifying services and expanding capabilities. [Visit Website](http://www.onbrand24.com) #### Professional Clients consistently highlight OnBrand24's professionalism, noting their quick response times and effective customer service. One client emphasized that the support team is always ready to assist, showcasing their commitment to client needs. Additionally, the company is recognized as a leader in the industry, further reinforcing a positive sentiment regarding their professional approach. Overall, feedback reflects a strong appreciation for OnBrand24's dedication to maintaining high standards of service. - Order Processing for Consumer Products Company (4.5/5, Nov 2, 2017): OnBrand24 provides a great level of professionalism. When our company was stuck, OnBrand24 support team was always ready to assist. [Read Full Review](https://clutch.co/go-to-review/onbrand24/146738) #### 4 reviews mention Call Center Services Appointment Setting for Manufacturing Company 4.0/5 — - 2 of 4 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/onbrand24/137308) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients generally perceive OnBrand24 as providing competitive pricing and good value for money. One client noted significant savings, estimating $1,000 per month due to the service's efficiency, while another highlighted savings of approximately $3,000 monthly by avoiding the need to hire additional staff. The flexible billing structures and commitment to customer service were frequently praised, reinforcing the overall positive sentiment regarding cost-effectiveness. [Read All Reviews](https://clutch.co/profile/onbrand24?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 4 cities - Elk Grove Village, Illinois (1 projects) - East Chicago, Indiana (1 projects) - Los Angeles, California (1 projects) - Barnwell, South Carolina (1 projects) [View Reviews](https://clutch.co/profile/onbrand24?verified=true#reviews) --- ### [GCS Agents](https://clutch.co/profile/gcs-agents) #### 4.9 out of 5 star rating (6 reviews) - $50,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Salisbury, NC #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 35% Call Center Services - 40% Customer Service Outsourcing - 5% HR Consulting - 10% Business Consulting #### Company description GCS Agents is a dedicated provider of Contact Center Services, specializing in both Inbound and Outbound Call Center solutions. Reviews highlight their capacity for high-level performance, with a 100% success rate in call handling and an impressive call response time of 30–60 seconds. Customers appreciate their seamless integration into operations, with 90% reporting increased productivity and efficiency. Their services are consistently praised for maintaining productivity without missed calls while engaging staff effectively. [Visit Website](https://www.gcsagents.com/) #### Efficient Clients have consistently praised GCS Agents for their efficiency, noting significant time savings and cost reductions. One client reported a saving of approximately 40 hours per week and $1,600 monthly by outsourcing receptionist duties. They highlighted the company's quick response times and ability to meet deadlines, which enhanced overall productivity. Overall, the sentiment surrounding GCS Agents reflects a strong appreciation for their effective service delivery and the positive impact on client operations. - Screening & Answering Services for IT Firm (5.0/5, Nov 2, 2017): They help promote productivity and efficiency. My company’s productivity has risen in response to not dealing with repetitive tasks, like answering calls. [Read Full Review](https://clutch.co/go-to-review/gcs-agents/25066) #### 2 reviews mention Call Center Services Screening & Answering Services for IT Firm 5.0/5 — - 2 of 2 Call Center Services reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/gcs-agents/25066) #### Experience in 6 industries GCS Agents has demonstrated expertise across various industries, including Utilities, Advertising & Marketing, IT Services, and Energy & Natural Resources. Clients commend their strong communication, tailored training programs, and ability to enhance customer satisfaction. In the Utilities sector, they improved customer interaction quality significantly. In Advertising & Marketing, they successfully developed training content that fostered cultural change. Overall, GCS Agents is well-suited for organizations seeking efficient call center operations or specialized training across these sectors. [Read All Reviews](https://clutch.co/profile/gcs-agents?verified=true#reviews) ##### Utilities Experience GCS Agents has demonstrated significant expertise in the Utilities industry, particularly in enhancing customer care through tailored training in tone and empathy. Clients have noted improvements in customer satisfaction and quality scores following GCS Agents’ intervention. Their strong communication skills and commitment to client success have been highlighted as key strengths. Potential clients can expect a customized approach that addresses specific challenges, making GCS Agents a viable partner for Utilities sector projects. - 1 review for utilities industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Corporate Training for Electric Utility Company (5.0/5, Feb 18, 2020): GCS Agents provided soft skills training to the management of a power company. To improve the tone of customer communications, the team delivered content to form beginner’s to advanced empathy trainings. [Read Full Review](https://clutch.co/go-to-review/gcs-agents/142912) ##### Advertising & marketing Experience GCS Agents demonstrates strong expertise in the Advertising and Marketing sector, particularly in training and content development. Clients commend their personalized approach and adaptability, attributing positive cultural changes to their collaboration. Their team is noted for effective communication and a commitment to client success, though suggestions for clearer budget tracking were made. Overall, GCS Agents is recommended as a valuable partner for businesses seeking tailored marketing solutions and training resources. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Content Creation for Lead Generation Company (5.0/5, Feb 27, 2020): GCS Agents provided existing content to help a business identify their new direction for their materials. It served as a base for them to modify and distribute across the company.  [Read Full Review](https://clutch.co/go-to-review/gcs-agents/25057) ##### Information technology Experience GCS Agents has received positive feedback from clients in the Information Technology industry for their effective inbound services, which enhance productivity and save time. Clients appreciate their quick response times and efficiency in handling calls and order processing. With a long-term engagement model, GCS Agents has demonstrated a strong capability to streamline operations, resulting in significant cost savings. Overall, their expertise in promoting operational efficiency makes them a strong candidate for businesses looking to improve their IT service delivery. - 1 review for information technology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Screening & Answering Services for IT Firm (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/gcs-agents/25066) ##### Energy & natural resources Experience GCS Agents demonstrates substantial expertise in the Energy & natural resources sector, particularly in security analytics and database management. Clients highlight their ability to enhance operational efficiency, saving significant man-hours and costs. The company is commended for its excellent communication and customer service, enabling robust support for urgent security matters. Overall, GCS Agents is a reliable partner for organizations looking to strengthen their data security and operational integrity within the Energy & natural resources industry. - 1 review for energy & natural resources industry - Less than $10,000 avg. project cost - Security Analytics for Database Servers for Energy Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/gcs-agents/145988) ##### IT Services Experience GCS Agents has received positive feedback for their expertise in providing comprehensive back office IT services, notably in legal documentation and data entry. Clients commend their efficient communication and high-quality service, which significantly enhance operational efficiency and cost savings, reportedly up to $15,000 monthly. Their strengths lie in detailed service offerings and exceptional client support, making them a strong candidate for businesses seeking reliable IT solutions. - 1 review for it services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Document Creation and Data Entry Service for IT Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/gcs-agents/145881) ##### Transportation Experience GCS Agents has demonstrated exceptional expertise in the Transportation industry, particularly in establishing and managing call centers focused on ADA compliance. A former vice president of the NYC Transit Authority praised their ability to transition seamlessly into operations, maintain high performance metrics, and provide timely communication. Their commitment to staffing and service continuity has resulted in zero missed calls and consistent client satisfaction. GCS Agents is well-suited for organizations seeking reliable and responsive call center solutions in the transportation sector. - 1 review for transportation industry - 1 review is 5 stars - $10,000,000 + avg. project cost - Call Center Services for Public Transportation Agency (5.0/5, Feb 27, 2020): GCS Agents provides call center services to establish a transport reservation system in compliance with federal regulations for a public transportation agency. [Read Full Review](https://clutch.co/go-to-review/gcs-agents/25533) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients express a positive sentiment regarding GCS Agents’ value for money. One client noted an annual investment of $25 million, highlighting the effective service delivery and adherence to performance metrics. Another client, who spent approximately $17,000, appreciated the personalized approach despite the costs. Overall, clients feel that GCS Agents provide substantial savings and efficiency, with one mentioning a monthly savings of $10,000 to $15,000, demonstrating that their services significantly enhance productivity. [Read All Reviews](https://clutch.co/profile/gcs-agents?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) - $10,000,000 + (1 reviews) --- ### [Reel Axis](https://clutch.co/profile/reel-axis) #### 4.9 out of 5 star rating (10 reviews) - $1,000+ minimum project size - $150 - $199 average hourly rate - 10 - 49 employees - Carlsbad, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% Content Marketing - 15% CRM Consulting and SI - 15% Demand Generation Marketing - 15% Email Marketing - 15% Marketing Strategy #### Company description Reel Axis is a dynamic marketing agency specializing in marketing strategy, branding, content creation, and demand generation. Across reviews, clients praise their innovative approach to integrating technology with traditional marketing strategies, proactive project management, and personalized service. Notably, 100% of reviewers commend their responsiveness and alignment with company values, highlighting their effectiveness in expanding brand awareness and generating leads. [Visit Website](https://www.reelaxis.com/) #### Open to feedback Reel Axis has received positive feedback regarding their openness to client input and adaptability. One client highlighted their 'highly professional and adaptive' project management, noting their quick response to new requirements and suggestions. Another client appreciated their understanding of budget constraints, stating they felt supported as a partner. Overall, the sentiment reflects a strong commitment to integrating client feedback, ensuring alignment with project goals, and fostering a collaborative relationship. - Content Marketing Strategy for Educational IT Services Firm (5.0/5, Apr 17, 2024): The project management was highly professional and adaptive. They consistently delivered milestones on time and maintained clear, open communication throughout the process. Whenever we presented new requirements or adjustments, they were quick to respond and adept at integrating our feedback into the ongoing work. Their proactive approach to anticipating potential issues and addressing them promptly was particularly impressive, ensuring the project stayed on track and aligned with our goals. [Read Full Review](https://clutch.co/go-to-review/reel-axis/283028) #### Experience in 5 industries Reel Axis has demonstrated expertise across several industries including telecommunications, non-profit, IT services, and software solutions. Feedback highlights their strengths in digital marketing, brand awareness, and lead generation, with positive sentiments emphasizing their proactive approach, strong communication, and ability to align with client values. The telecommunications sector reported notable improvements in pipeline growth and social media engagement, while non-profits appreciated their budget-sensitive solutions. Overall, Reel Axis is well-suited for clients seeking innovative marketing strategies in tech-centric and outreach-focused sectors. [Read All Reviews](https://clutch.co/profile/reel-axis?verified=true#reviews) ##### IT Services Experience Reel Axis has garnered positive feedback in the IT Services industry, highlighting their expertise in branding, demand generation, and campaign execution. Clients appreciate their innovative strategies and responsive project management, which foster effective collaboration and timely delivery of solutions. Their ability to enhance brand visibility and engagement through tailored approaches has proven impactful. Overall, the sentiment suggests that Reel Axis is a reliable partner for businesses seeking growth and improved operational efficiencies in the competitive IT landscape. - 4 reviews for it services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Outreach & Email Campaigns for a Cybersecurity Firm (5.0/5, Mar 9, 2021): Reel Axis is helping a cybersecurity firm acquire leads and engagement with third-party customers via LinkedIn and email campaigns. They also facilitate webinars and provide consulting services for the firm.  [Read Full Review](https://clutch.co/go-to-review/reel-axis/91938) - Brand Awareness for Software Provider (4.5/5, Feb 22, 2017): Reel Axis (formerly OpGen Media) was hired onto the team to provide demand generation and branding services. They did this by promoting their content through third parties to improve awareness of the brand. [Read Full Review](https://clutch.co/go-to-review/reel-axis/95368) - Marketing Strategy for Cybersecurity Company (5.0/5, Nov 22, 2023): Reel Axis executed an end-to-end go-to-market (GTM) strategy for a cybersecurity company. The team was responsible for guiding, designing, and reporting on crucial program KPIs. [Read Full Review](https://clutch.co/go-to-review/reel-axis/251340) - Content Marketing Strategy for Educational IT Services Firm (5.0/5, Apr 17, 2024): Reel Axis was hired by an educational IT services firm for their digital strategy services. The team was responsible for strengthening the client's sales efforts and extending the branding and messaging reach through campaign strategies. [Read Full Review](https://clutch.co/go-to-review/reel-axis/283028) ##### Telecommunications Experience Reel Axis has demonstrated strong expertise in the Telecommunications sector, particularly in enhancing brand awareness and digital presence for clients such as Midwest Video Solutions and Airvine. Clients commend their collaborative approach, prompt communication, and effective marketing strategies that drive measurable outcomes like increased social media engagement and pipeline growth. Overall, feedback reflects a positive sentiment, making Reel Axis a suitable partner for Telecommunications businesses seeking impactful marketing solutions. - 2 reviews for telecommunications industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Social Media Marketing for Telecommunications Company (4.5/5, Mar 12, 2024): Reel Axis handles a telecommunications company's social media marketing efforts. Their work involves managing email campaigns, creating webinars and content, and optimizing the client's messaging. [Read Full Review](https://clutch.co/go-to-review/reel-axis/275128) - Content & Social Media Marketing for Telecommunications Company (5.0/5, Apr 9, 2024): Reel Axis manages a telecommunications company's email and social media campaigns. Their work involves preparing presentations, hosting LinkedIn lives, writing blogs, and creating social content. [Read Full Review](https://clutch.co/go-to-review/reel-axis/281186) ##### Human Resources Experience Reel Axis has received positive feedback from clients in the Human Resources industry, highlighting their expertise in B2B marketing and lead generation. Clients appreciate their proactive communication, timely delivery, and strong alignment with company values. The agency's tailored marketing strategies resulted in significant increases in digital presence and content engagement. Overall, Reel Axis is viewed as a reliable partner capable of enhancing brand recognition and generating leads, making them a strong fit for businesses seeking effective HR solutions. - 1 review for human resources industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Marketing Strategy for Remote Staffing Company (5.0/5, Mar 29, 2024): Reel Axis provides ongoing marketing strategy development to increase the lead generation quality and efforts of a remote staffing company. The team is responsible for SEO, content marketing, branding strategy, target marketing campaigning, and performance analysis. [Read Full Review](https://clutch.co/go-to-review/reel-axis/278929) ##### Non-profit Experience Reel Axis has demonstrated strong expertise in the Non-profit sector, particularly in outreach and education initiatives. Clients highlight their responsiveness, budget-conscious solutions, and collaborative partnership approach. The impact of their work is evident in measurable outcomes such as increased media impressions and engagement. Overall, the sentiment reflects high satisfaction, making Reel Axis a viable choice for Non-profit organizations seeking effective advertising and educational support. - 1 review for non-profit industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Advertising for Outreach & Education Company (5.0/5, Mar 18, 2024): Reel Axis provides advertising and social media marketing services for an outreach and education company. [Read Full Review](https://clutch.co/go-to-review/reel-axis/276439) ##### Software Experience Reel Axis demonstrates strong expertise in the Software industry, particularly in marketing automation. Clients praise their ability to generate quality leads and enhance conversion rates significantly, with one client noting a demo-to-trial conversion rate of over 50%. Their collaborative approach and understanding of marketing personas contribute to minimal ramp-up time and effective project management. Overall, the sentiment is highly positive, indicating that Reel Axis is well-suited for companies in need of strategic marketing support in the software space. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Content Marketing for Software Company (5.0/5, Feb 14, 2017): The team was brought on to help with lead generation and content creation. The intention was to increase the amount of demo requests they had coming in. [Read Full Review](https://clutch.co/go-to-review/reel-axis/94286) ##### Advertising & marketing Experience OpGen Media has received positive feedback in the Advertising & marketing industry for their expertise in lead generation and targeted outreach. Clients appreciate their collaborative approach and responsiveness, highlighting the effectiveness of their services in optimizing resource allocation within organizations. The personal service and dedication shown by the founder, Brandon, further enhance their reputation. Overall, their ability to deliver quality results and meet client expectations positions them as a strong candidate for businesses seeking effective advertising solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Email Marketing Campaign, Software Company (5.0/5, Feb 21, 2017): Reel Axis (formerly OpGen Media) was hired to run an email marketing campaign in order to find more people to reach out to.  [Read Full Review](https://clutch.co/go-to-review/reel-axis/95322) #### 4.8 out of 5.0 rating for cost What Clients Have Said Overall, Reel Axis is perceived as providing excellent value for money, with clients highlighting their ability to deliver quality results within budget constraints. One client noted, 'good value for cost,' while another appreciated their adaptability to fit limited budgets. Consistent positive feedback on project management and timely deliverables further reinforces the sentiment that Reel Axis offers competitive pricing coupled with effective service, ensuring clients feel they receive substantial value for their investment. [Read All Reviews](https://clutch.co/profile/reel-axis?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (3 reviews) - Less than $10,000 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 9 cities - Gainesville, Florida (1 projects) - Austin, Texas (1 projects) - Dublin, Ohio (1 projects) - Brookfield, Wisconsin (1 projects) - San Diego, California (2 projects) - Santa Clara, California (1 projects) - Bozeman, Montana (1 projects) - Kirkland, Washington (1 projects) - Westby, Wisconsin (1 projects) [View Reviews](https://clutch.co/profile/reel-axis?verified=true#reviews) --- ### [LiveAdmins](https://clutch.co/profile/liveadmins) #### 5 out of 5 star rating (1 reviews) - 250 - 999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 15% AI Consulting - 25% AI Development - 25% Call Center Services - 20% Customer Service Outsourcing - 15% Generative AI #### Company description LiveAdmins offers Contact Center Services and specializes in Customer Support Services, providing real-person interaction for website chat solutions. Clients appreciate their responsiveness and effective communication, with 100% positive feedback highlighting their timely project delivery and ease of reaching support representatives, underscoring their commitment to quality telephonic support and customer care services. [Visit Website](https://www.liveadmins.com/) #### Timely Clients have consistently praised LiveAdmins for their timely delivery and responsiveness. One client noted, 'They deliver on time' and highlighted the ease of communication with real representatives, stating, 'It is impressive to work with real people who answer the phone.' Overall, the sentiment regarding timeliness is highly positive, with no reported areas for improvement in this aspect. #### 1 review mentions Call Center Services Chat Support Services for Solar Solutions Company 5.0/5 — LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. - 1 of 1 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/liveadmins/399793) #### Experience in 1 industry LiveAdmins has demonstrated expertise in the solar energy sector, providing personalized chat services that enhance customer experience by avoiding AI interactions. Clients appreciate their responsiveness and reliable project management, leading to positive sentiment. The ongoing collaboration with Sun Valley Solar Solutions highlights their effectiveness in qualifying leads and supporting customer service. This provider is particularly well-suited for industries requiring human-centric communication solutions. [Read All Reviews](https://clutch.co/profile/liveadmins?verified=true#reviews) ##### Other industries Experience LiveAdmins has demonstrated expertise in delivering personalized chat services tailored to the nuances of the Other industries sector, such as renewable energy. Clients appreciate the company's commitment to utilizing human agents over AI, resulting in higher customer satisfaction. Their responsiveness and effective communication have been highlighted as significant strengths, ensuring timely project management. Overall, LiveAdmins is well-regarded for its impactful service, making it a strong candidate for businesses seeking personalized customer interaction solutions. - 1 review for other industries industry - 1 review is 5 stars - Unknown avg. project cost - Chat Support Services for Solar Solutions Company (5.0/5, Aug 20, 2025): LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. [Read Full Review](https://clutch.co/go-to-review/liveadmins/399793) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received. [Read All Reviews](https://clutch.co/profile/liveadmins?verified=true#reviews) --- ### [TeleContact Resource Services](https://clutch.co/profile/telecontact-resource-services) #### 4.6 out of 5 star rating (4 reviews) - $1,000+ minimum project size - 50 - 249 employees - Riverbank, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Sales Outsourcing #### Company description TeleContact Resource Services is a Contact Center Services provider specializing in outbound call center and telemarketing services. The reviews indicate strong customer satisfaction, with clients noting improvements in audience reach and sales efficiency. Over 75% of reviewers highlight their cost-effectiveness and positive impact on business operations, saving clients time and money while enhancing customer service and telephonic support. [Visit Website](https://trstelemarketing.com) #### Exceptional results Clients have reported exceptional results from their collaboration with TeleContact Resource Services, highlighting significant revenue growth and improved business metrics, including a 50% increase in orders. One client noted that the company saved them approximately $1,200 monthly while providing efficient and responsive service. They praised TeleContact's expertise in targeting the right audience and generating sales, stating, 'They do an amazing job!' Overall, feedback reflects high satisfaction and a strong recommendation for their services. - Telemarketing & Lead Generation for Manufacturing Service (5.0/5, Nov 2, 2017): Our company has greatly benefited from Telecontact. We have recently noticed an improved business of around 50% more orders. Their strengths include having worked with the public. They know which audience to contact for your business, they know how to capture the audience, and they know how to bring in the sales. [Read Full Review](https://clutch.co/go-to-review/telecontact-resource-services/25314) #### 4 reviews mention Call Center Services Business Services Company Telemarketing 5.0/5 — - 3 of 4 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/telecontact-resource-services/137543) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients generally perceive TeleContact Resource Services as offering good value for money. One reviewer noted a monthly savings of $1,200, while another mentioned $300, highlighting significant cost-effectiveness. The pricing structure is described as flexible, with options for package deals or hourly billing. Overall sentiment reflects satisfaction with the services provided, as clients appreciate the efficiency and responsiveness, often attributing their revenue growth to the company's offerings. [Read All Reviews](https://clutch.co/profile/telecontact-resource-services?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 3 cities - Dallas, Texas (1 projects) - San Jose, California (1 projects) - Bowling Green, Kentucky (1 projects) [View Reviews](https://clutch.co/profile/telecontact-resource-services?verified=true#reviews) --- ### [Evateck](https://clutch.co/profile/evateck) #### 5 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Fort Lauderdale, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 15% Call Center Services - 50% Customer Service Outsourcing - 10% IT Managed Services - 5% Business Consulting - 10% IT Staff Augmentation #### Company description Evateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted. [Visit Website](https://www.evateck.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Flexible Clients have praised Evateck for their flexibility and adaptability in addressing specific business needs. One client noted their 'customized approach' and 'proactive problem-solving,' highlighting how these qualities contributed to improved customer support strategies. Overall, the sentiment regarding Evateck's flexibility is positive, with clients expressing satisfaction in how the company tailors solutions to fit unique project requirements. - Customer Support for Ammunition Manufacturing Company (5.0/5, Apr 6, 2024): We are impressed by their customized approach, proactive problem-solving, flexibility, and adaptability. [Read Full Review](https://clutch.co/go-to-review/evateck/280671) #### 1 review mentions Customer Surveys & Market Research Calls Customer Surveys & Market Research Calls Experience Evateck has received overwhelmingly positive feedback regarding their Customer Surveys & Market Research Calls service, with clients reporting a 100% satisfaction rate. Key strengths include a highly personalized approach and professional expertise, as noted in feedback detailing a significant increase in qualified leads (nearly doubled) and a reduction in response time from 2 hours to 5 minutes. Clients appreciate the proactive communication and tailored support strategies. Overall, reviewers emphasize the impact Evateck has had on their customer engagement and satisfaction. - 1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/evateck#review-284038) #### Experience in 4 industries Evateck has demonstrated expertise across multiple industries including Dental, Manufacturing, Advertising & Marketing, and other sectors. Feedback highlights their strengths in customer support, responsiveness, and effective communication strategies, leading to improved customer satisfaction and retention. While they excel in diverse fields, potential clients in the Dental and Manufacturing sectors may find the most aligned services, given the specific needs expressed. Overall, client sentiment is highly positive, reflecting Evateck’s adaptability and value-driven approach. [Read All Reviews](https://clutch.co/profile/evateck?verified=true#reviews) ##### Advertising & marketing Experience Evateck has demonstrated significant expertise in the Advertising and Marketing industry by effectively managing client communications and social media procedures. Feedback highlights their quick response times and professionalism, which notably reduced resolution times for client requests. Clients appreciate their strong company culture and alignment of values. Overall, Evateck is praised for delivering good value and accommodating client needs, making them a promising fit for businesses seeking reliable support in marketing projects. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Social Media Management Co (5.0/5, Apr 25, 2024): Evateck provided customer support for a social media management company. They responded to incoming client requests via live chat, email, and social media accounts. [Read Full Review](https://clutch.co/go-to-review/evateck/284864) ##### Dental Experience Evateck has demonstrated significant expertise in the Dental industry, particularly through effective customer support solutions for clients like Astra Dent Poland. Their ability to handle incoming requests and optimize staffing has led to impressive results, including minimal negative customer interactions over a year. Clients appreciate Evateck's responsive communication and quality service, although some suggest a need for greater experience in the medical sector. Overall, their strengths in customer support make them a strong candidate for dental businesses seeking similar services. - 1 review for dental industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Customer Support Services for Dentistry Chain (5.0/5, Apr 23, 2024): Evateck provides outsourced customer support services for a dentistry chain. The team processes incoming requests on live chat, phone, email, and social media, including Facebook, Instagram, and LinkedIn. [Read Full Review](https://clutch.co/go-to-review/evateck/284360) ##### IT Services Experience Evateck demonstrates significant expertise in customer support and lead management within the IT Services industry, as evidenced by their ability to nearly double qualified leads and dramatically reduce response times. Clients commend their professional and personalized approach, likening the team to an integral part of their own operations. Overall sentiment reflects high satisfaction with Evateck's performance, suggesting they are a strong candidate for businesses seeking reliable IT services and support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Web Development Agency (5.0/5, Apr 22, 2024): Evateck provides call center services for a web development agency. They handle all incoming calls and messages via phone, live chat, and email and provide customer support services for existing customers. [Read Full Review](https://clutch.co/go-to-review/evateck/284038) ##### Manufacturing Experience Evateck has demonstrated strong expertise in supporting manufacturing clients, particularly in defense-related product sectors. Feedback highlights their effective customer support strategies that resulted in decreased response times and improved customer retention rates. Clients appreciate Evateck's customized approach, professionalism, and ability to adapt to specific business needs, leading to significant operational improvements and cost savings. Their commitment to project management and timely delivery further solidifies their reputation as a reliable partner in the manufacturing industry. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Ammunition Manufacturing Company (5.0/5, Apr 6, 2024): Evateck provides customer support services for an ammunition manufacturing company. They manage all incoming customer queries, ensure timely responses, and resolve issues. [Read Full Review](https://clutch.co/go-to-review/evateck/280671) #### 5.0 out of 5.0 rating for cost What Clients Have Said Overall, Evateck is perceived as providing excellent value for money, with multiple clients highlighting that their pricing fits within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' emphasizing satisfaction with the pricing relative to the results achieved. Another remarked on significant cost savings and decreased response times, indicating effective resource management. The general sentiment reflects a strong appreciation for Evateck's cost-effectiveness and alignment with client needs. [Read All Reviews](https://clutch.co/profile/evateck?verified=true#reviews) - $10,000 to $49,000 (4 reviews) --- ### [Bungee (formerly Direct Answer)](https://clutch.co/profile/bungee-formerly-direct-answer) #### 4.8 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Capon Bridge, WV #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 45% Call Center Services - 35% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Bungee (formerly Direct Answer) is a Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Centers, Telemarketing Services, and Telephonic Support. Overall, 83% of reviews highlight their high-quality customer service and adaptability, with clients praising their efficient call handling, quick integration, and ability to tailor services to specific needs. While some mention occasional communication delays, the company’s personalized approach and responsive project management are consistently commended. [Visit Website](http://teambungee.com/) #### Accessible Clients have consistently highlighted Bungee's (formerly Direct Answer) accessibility as a key strength. One client noted that they have never experienced delays in responses and appreciated the seamless communication, stating, 'They’re very accessible. I’ve never had to wait long for their response to a problem.' Overall, the sentiment surrounding accessibility is overwhelmingly positive, with clients feeling supported and engaged throughout their collaboration. - Phone & Email Support for Religious Museum (5.0/5, Apr 4, 2018): They’re very accessible. I’ve never had to wait long for their response to a problem. If they cannot properly serve the customer, they direct that call or email back to us. There is a constant ebb and flow to the process. [Read Full Review](https://clutch.co/go-to-review/bungee-formerly-direct-answer/65532) #### 6 reviews mention Call Center Services Order Processing & Support for Advocacy and Reporting Nonprofit 4.5/5 — Direct Answer supplements an existing team at a nonprofit, member-based advocacy group. They oversee gift caging, batching, data entry, mail collection/sorting, and online store processes. - 3 of 6 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/bungee-formerly-direct-answer/65626) #### 4.4 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with Bungee's (formerly Direct Answer) pricing and value for money. One client noted they chose Bungee for its reasonable rates compared to competitors, stating, "the price was much more reasonable than other companies." Another highlighted that outsourcing to Bungee was more cost-effective than maintaining in-house staff, emphasizing affordability without sacrificing service quality. Overall, feedback reflects a strong sentiment that Bungee provides exceptional service relative to its cost. [Read All Reviews](https://clutch.co/profile/bungee-formerly-direct-answer?verified=true#reviews) - $50,000 to $199,999 (2 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 6 cities - Washington, District of Columbia (1 projects) - Oklahoma City, Oklahoma (1 projects) - San Francisco, California (1 projects) - Arlington, Virginia (1 projects) - Vienna, Virginia (1 projects) - Short Hills, New Jersey (1 projects) [View Reviews](https://clutch.co/profile/bungee-formerly-direct-answer?verified=true#reviews) --- ### [RDI Corporation](https://clutch.co/profile/rdi-corporation) #### 5 out of 5 star rating (1 reviews) - 1,000 - 9,999 employees - Cincinnati, OH #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 10% Customer Service Outsourcing - 25% IT Managed Services - 25% Market Research - 10% Sales Outsourcing #### Company description RDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values. [Visit Website](http://www.rdicorp.com) #### Efficient Clients have consistently praised RDI Corporation for their efficient service, noting their ability to manage network infrastructure effectively. One IT Manager highlighted that RDI's personalized approach and timely delivery of services have resulted in a stable network functioning well for over 14 years. Furthermore, the company's alignment with client values and budget considerations reinforces their reputation for delivering efficient solutions that meet client needs. #### Experience in 1 industry RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects. [Read All Reviews](https://clutch.co/profile/rdi-corporation?verified=true#reviews) ##### Real estate Experience RDI Corporation has demonstrated strong expertise in managing network infrastructure for real estate companies, particularly in cloud management. Clients appreciate their high ratings, budget-friendly pricing, and alignment with company values. Feedback highlights the company's personalized and efficient service, with a notable track record of maintaining robust network functionality for over 14 years. Overall sentiment from clients indicates a reliable partnership, making RDI Corporation a suitable choice for businesses in the real estate industry. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Managed IT Services for Property Mgmt & Development Co (5.0/5, Oct 18, 2023): RDI Corporation was hired by a property management and development company to manage their network on the cloud. The team managed the network infrastructure so all local machines could access the network. [Read Full Review](https://clutch.co/go-to-review/rdi-corporation/242144) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price. [Read All Reviews](https://clutch.co/profile/rdi-corporation?verified=true#reviews) --- ### [ACC](https://clutch.co/profile/acc) #### 4.6 out of 5 star rating (10 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Bristol, CT #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 50% Call Center Services - 25% Customer Service Outsourcing #### Company description ACC specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The company is recognized for efficient customer support, with approximately 80% of reviewers highlighting their quick response and reliability. However, pricing is noted as an area for improvement by 25% of clients. Overall, ACC delivers high-quality customer service and telephonic support, creating value for businesses. [Visit Website](http://www.americancustomercare.com) #### 10 reviews mention Call Center Services Appointment Setting Services for Legal Firm 4.0/5 — - 4 of 10 Call Center Services reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/acc/25290) #### Experience in 6 industries ACC has demonstrated expertise across various industries, including Information Technology, Legal, Financial Services, Government, and Retail. Clients frequently commend their efficiency, reliability, and quality of service, noting significant time and cost savings. Overall sentiment is positive, particularly within IT and Legal sectors, where ACC's ability to enhance productivity and customer service is highlighted. Potential clients in these industries may find ACC to be a strong fit for their projects. [Read All Reviews](https://clutch.co/profile/acc?verified=true#reviews) ##### Other industries Experience ACC has received positive feedback in the Other industries sector, noted for their efficiency and strong service delivery. Clients appreciate their ability to save significant time and money, with one client reporting savings of $50,000 monthly. However, feedback highlights a need for improvement in personal engagement. Their expertise in handling outbound and inbound services has made them a trusted partner, suggesting they could be a valuable asset for businesses seeking reliable support. - 4 reviews for other industries industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Business Management Services for Business Firm (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/acc/25414) - Customer Verification for Business Service (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/acc/25521) - Customer Phone Support for Consumer Products Firm (4.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/acc/136609) - Marketing Services for Medium-sized Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/acc/146602) ##### Legal Experience ACC demonstrates significant expertise in the Legal industry, particularly in outbound services such as appointment setting. Clients commend their reliability and responsiveness, noting substantial time and cost savings—up to 40 hours and $10,000 monthly. Their effective handling of outbound calls and ability to generate new business indicate a strong fit for firms seeking to enhance productivity. Overall sentiment reflects satisfaction, though some clients suggest potential improvements in pricing. - 1 review for legal industry - $50,000 – $199,999 avg. project cost - Appointment Setting Services for Legal Firm (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/acc/25290) ##### Financial services Experience American Customer Care (ACC) demonstrates significant expertise in the financial services industry through its comprehensive customer contact solutions, notably enhancing client relationships and operational efficiency. Clients commend ACC's passionate and experienced team, noting substantial time and cost savings. Their technical know-how has proven essential in establishing effective call center operations swiftly. Overall, ACC's strong leadership and commitment to quality service position them as a valuable partner for financial service providers seeking reliable customer support. - 1 review for financial services industry - $50,000 – $199,999 avg. project cost - Customer Service and Order Processing for Finance Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/acc/146307) ##### Retail Experience ACC has demonstrated significant expertise in the Retail industry, particularly in enhancing customer service and sales performance. Client feedback highlights their reliable call handling and effective inbound services, leading to improved sales and operational efficiencies. With a strong commitment to meeting customer needs and a proven track record since 2012, ACC is well-positioned to support Retail businesses seeking to enhance their customer engagement and service quality. - 1 review for retail industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Phone Support for Retail Business (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/acc/136875) ##### Government Experience ACC has received positive feedback from government clients, highlighting their expertise in providing quality outbound services and support. Clients praise their ability to handle a significant volume of calls and address customer issues effectively, resulting in substantial time and cost savings. The strengths of ACC's sales staff are particularly noted, indicating a capable workforce adept at meeting government needs. Overall, their proven track record suggests they are a viable partner for projects within the Government sector. - 1 review for government industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Verification for Government Organization (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/acc/25530) ##### Consumer Products Experience ACC demonstrates significant expertise in the Consumer Products sector, garnering positive feedback for their efficient inbound services and effective communication. Clients have praised their honesty and the substantial cost savings they provide, estimating reductions of $500 to $1,500 monthly. Their solid reputation and strong recommendations highlight their strengths, making them a compelling choice for businesses seeking reliable support in managing customer interactions within the Consumer Products industry. - 1 review for consumer products industry - $50,000 – $199,999 avg. project cost - Customer Phone Support for Consumer Products Firm (4.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/acc/136609) ##### Other Industry Experience ACC has received positive feedback from clients in the Other Industry, particularly for their reliable marketing services that yield tangible results. Clients appreciate their trustworthy approach and quality of service, noting significant savings and improved marketing effectiveness. While there are suggestions for enhancing reliability, overall sentiment reflects confidence in ACC's expertise and impact, making them a strong candidate for businesses seeking to elevate their marketing efforts. - 1 review for other industry industry - $10,000 – $49,000 avg. project cost - Marketing Services for Medium-sized Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/acc/146602) ##### Information technology Experience ACC has received positive feedback in the Information Technology industry, highlighting their expertise in inbound and outbound services. Clients commend their exceptional customer service, quick response times, and efficiency in saving both time and money. The overall sentiment reflects strong satisfaction, with clients reporting significant savings and improved operational efficiency since partnering with ACC. Their strengths lie in premium service delivery and support, making them a reliable choice for businesses seeking effective IT solutions. - 2 reviews for information technology industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Business Support Services for Tech Service (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/acc/25437) - Customer Support for IT Services Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/acc/146298) #### 4.2 out of 5.0 rating for cost What Clients Have Said Clients generally express positive sentiments regarding the cost-effectiveness and value for money offered by the company. One client noted a savings of approximately $50,000 per month, while another highlighted an annual expenditure exceeding $10 million, reflecting confidence in the service's efficiency. However, some clients suggested improvements in pricing structures, indicating a desire for more competitive rates. Overall, the feedback underscores a strong appreciation for the quality of service relative to the costs incurred. [Read All Reviews](https://clutch.co/profile/acc?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - Less than $10,000 (2 reviews) - $10,000,000 + (2 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 9 cities - Miami, Florida (1 projects) - Southaven, Mississippi (1 projects) - Farmington, Connecticut (1 projects) - Edison, New Jersey (1 projects) - Long Branch, New Jersey (1 projects) - Secaucus, New Jersey (1 projects) - New York City, New York (1 projects) - Henderson, Nevada (1 projects) - Boardman, Oregon (1 projects) [View Reviews](https://clutch.co/profile/acc?verified=true#reviews) --- ### [Intelligent Office](https://clutch.co/profile/intelligent-office) #### 4.5 out of 5 star rating (26 reviews) - 250 - 999 employees - Denver, CO #### Services Provided - Allocation of Expertise by Percentage - 13% Back Office Outsourcing - 48% Call Center Services - 39% Customer Service Outsourcing #### Company description Intelligent Office provides comprehensive Contact Center Services, including inbound call handling and customer support services. The company is praised for its quick response time and efficiency, with 100% of reviewers highlighting its speed as a strength. Although some suggest pricing improvements, the overall feedback is positive, emphasizing the successful integration and utility of their telephonic support solutions. [Visit Website](https://www.intelligentoffice.com/) #### Professional Client feedback on Intelligent Office reflects a strong sentiment of professionalism. Reviewers consistently highlight the company's commitment to delivering high-quality service and responsiveness. Specific instances include praise for their knowledgeable staff and effective communication, which contributed to successful project outcomes. Overall, clients express confidence in Intelligent Office's ability to meet their needs with a professional approach, reinforcing their reputation in the industry. - Intelligent Office Saves Hundreds of Labor Hours (5.0/5, Jun 21, 2017): The team at Intelligent Office demonstrated a high level of professionalism throughout our engagement. They consistently adhered to deadlines and maintained clear communication, ensuring that our project stayed on track. Their attention to detail and commitment to delivering quality work were evident in every interaction. [Read Full Review](https://clutch.co/go-to-review/intelligent-office/117881) - Keeps Clients Highly Satisfied and Appreciated (4.5/5, Jun 21, 2017): I was particularly impressed by the professional demeanor and expertise of the staff at Intelligent Office. They were always prepared for meetings and provided insightful recommendations that greatly benefited our project. Their ability to handle complex issues with ease was a testament to their professionalism. [Read Full Review](https://clutch.co/go-to-review/intelligent-office/117492) - 24/7 Service is An Incredible Benefit (4.5/5, Jun 21, 2017): Intelligent Office's professionalism was apparent from the onset of our collaboration. Their structured approach and thorough understanding of our requirements were invaluable. They provided regular updates and were very responsive to our inquiries, which made the process seamless and efficient. [Read Full Review](https://clutch.co/go-to-review/intelligent-office/117483) - Intelligent Office Meets All Needs With the Best Technology (5.0/5, Jun 21, 2017): Working with Intelligent Office was a professional experience from start to finish. Their team exhibited a remarkable level of competence and dedication, ensuring that all aspects of the project were handled with care and precision. Their professional approach made a significant difference in the success of our project. [Read Full Review](https://clutch.co/go-to-review/intelligent-office/117300) - Virtual Assistant Meets Expectations (3.0/5, Jun 21, 2017): The professionalism of Intelligent Office was evident in their meticulous planning and execution. The team's ability to manage the project timeline effectively and deliver results promptly was highly commendable. They showed a strong commitment to meeting our needs and exceeding our expectations. [Read Full Review](https://clutch.co/go-to-review/intelligent-office/117047) #### 26 reviews mention Call Center Services Intelligent Office is a Reliable Company 5.0/5 — - 12 of 26 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/intelligent-office/116855) #### 0.4 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Intelligent Office as providing good value for money, with feedback indicating satisfaction with their pricing structures, which include monthly fluctuating fees and hourly deals. One client noted, 'if we didn't save a penny, it would still be worth the price,' highlighting perceived value despite cost. However, another review suggested that 'their pricing can improve,' indicating some room for enhancement in cost competitiveness. [Read All Reviews](https://clutch.co/profile/intelligent-office?verified=true#reviews) - Less than $10,000 (19 reviews) - $10,000 to $49,000 (6 reviews) - $200,000 to $999,999 (1 reviews) #### 37% of employees work in Denver office Denver, 21 - 30 employees 303.417.2100 Denver, CO 1515 Wynkoop St, 31 - 40 employees [See All Locations (5)](https://clutch.co/profile/intelligent-office#location) --- ### [Westpark Communications](https://clutch.co/profile/westpark-communications) #### 4.8 out of 5 star rating (4 reviews) - 50 - 249 employees - Spring, TX #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 40% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Westpark Communications is a versatile provider of Contact Center Services, specializing in Customer Care Services and telephonic support, including Inbound and Outbound Call Center solutions. Reviews indicate positive customer feedback, highlighting professional, friendly service and effective results, with 100% of reviewers noting their attention to detail and reliability. However, some mention a need for improved agent training. [Visit Website](https://www.westparkcom.net) #### Puts the customer first The overall sentiment regarding Westpark Communications reflects a strong customer-first approach. Clients appreciate the personalized treatment, with one stating they feel treated like family, a stark contrast to previous experiences where they felt like just another number. The company's attention to detail and genuine care for clients are frequently highlighted, demonstrating a commitment to providing high-quality service and support. This positive feedback reinforces Westpark's reputation as a professional and effective partner. #### Experience in 3 industries Westpark Communications has received positive feedback across various industries, including real estate, consumer products, and other sectors. Clients commend their professionalism, attention to detail, and effective communication, highlighting improvements in call handling and customer service. Their expertise in call answering and back-office support has significantly boosted revenue and operational efficiency. Overall, they are particularly well-suited for companies seeking reliable customer support and enhanced operational processes. [Read All Reviews](https://clutch.co/profile/westpark-communications?verified=true#reviews) ##### Consumer Products Experience Westpark Communications demonstrates strong expertise in the Consumer Products industry, notably improving customer service operations for clients. A client highlighted their effective handling of customer inquiries related to warranties and returns, leading to enhanced customer satisfaction. Their reliable project management and communication were praised, though there is room for improvement in onboarding new agents. Overall, their ability to address client-specific challenges suggests they are a suitable partner for businesses in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Air Purification Solution Company (5.0/5, Jul 7, 2020): Westpark Communications was hired to replace a call center that wasn't performing. The team is now the customer service center, communicating with customers, tracking shipments, and assisting with issues.  [Read Full Review](https://clutch.co/go-to-review/westpark-communications/129809) ##### Real estate Experience Westpark Communications has received positive feedback from clients in the real estate industry, highlighting their expertise in providing 24/7 call answering services. Clients appreciate the company's professional and friendly approach, as well as their attention to detail, which has significantly improved caller experience. The sentiment is overwhelmingly favorable, with clients noting a profound difference in service quality compared to previous providers, making Westpark a strong candidate for real estate businesses seeking reliable communication support. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Support for Real Estate Company (5.0/5, May 4, 2020): Westpark Communications provided call center services. They provided a team to answer calls.  [Read Full Review](https://clutch.co/go-to-review/westpark-communications/76972) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Westpark Communications for their excellent value for money, noting that their pricing is reasonable compared to competitors. One client mentioned, 'the pricing was reasonable compared to the other call center,' while another highlighted savings of approximately $500 monthly. Overall, feedback indicates that the services provided lead to increased efficiency and revenue, confirming the company's strong cost-effectiveness and commitment to client satisfaction. [Read All Reviews](https://clutch.co/profile/westpark-communications?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 4 cities - Tampa, Florida (1 projects) - Austin, Texas (1 projects) - Burlington, Vermont (1 projects) - San Diego, California (1 projects) [View Reviews](https://clutch.co/profile/westpark-communications?verified=true#reviews) --- ### [AnswerFront](https://clutch.co/profile/answerfront) #### 5 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Philadelphia, PA #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description AnswerFront, a provider of Contact Center Services, excels in Customer Support and Telephonic Support, delivering comprehensive solutions such as 24/7 Call Handling and CRM integration. With a strong emphasis on quality, 100% of the reviews highlight their timely delivery and enhanced client satisfaction, resulting in significant improvements in customer interactions and operational efficiency. [Visit Website](https://answerfront.com/) #### Puts the customer first AnswerFront prioritizes customer satisfaction, as evidenced by their robust support system and continuous engagement post-implementation. Clients noted a significant increase in satisfaction rates by 20%, attributed to AnswerFront's effective communication tools and ongoing support. The company's structured project management approach and responsiveness to client needs further emphasize their commitment to putting customers first, ensuring that project milestones were met and clients remained informed throughout the process. - Customer Service Outsourcing for Marketing Company (5.0/5, Aug 1, 2024): Even after the initial setup, AnswerFront continued to provide support, ensuring that the implemented systems and processes were running smoothly. Their commitment to client satisfaction was evident in their continuous engagement and support. [Read Full Review](https://clutch.co/go-to-review/answerfront/304598) #### 2 reviews mention Call Center Services Call Center Services & Sales Outsourcing for Consulting Co 5.0/5 — AnswerFront provides ongoing sales outsourcing, customer support, and call center services for a consulting company. The team integrates their services with the client's CRM system to streamline operations. - 2 of 2 Call Center Services reviews are 5 stars - 2 new reviews for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/answerfront/304590) #### Experience in 4 industries AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems. [Read All Reviews](https://clutch.co/profile/answerfront?verified=true#reviews) ##### Advertising & marketing Experience AnswerFront has received positive feedback from clients in the Advertising & marketing industry for their expertise in managing customer inquiries and improving operational efficiency. They successfully implemented a robust customer support system, leading to a 20% increase in client satisfaction and a 15% improvement in lead conversion rates. Clients praised their structured project management, ongoing support, and commitment to client satisfaction, making them a strong candidate for businesses seeking to enhance their marketing operations. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Marketing Company (5.0/5, Aug 1, 2024): AnswerFront established a CRM system to manage customer interactions and sales processes. They also provided training sessions for the team to maximize the new system's benefits. [Read Full Review](https://clutch.co/go-to-review/answerfront/304598) ##### Human Resources Experience AnswerFront has demonstrated substantial expertise in the Human Resources industry by significantly enhancing remote staffing solutions for clients. Feedback highlights a 45% increase in successful placements and a 30% growth in recurring revenue due to their effective virtual receptionist and support system. Clients appreciate their commitment to quality, efficient project management, and responsive communication, marking them as a strong candidate for businesses seeking to optimize their HR processes. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourced Staffing Services for Outsourcing Company (5.0/5, Jul 30, 2024): AnswerFront has developed and implemented an outsourcing company's virtual receptionist and support system. They have also provided full-time communication management and conducted candidate screening. [Read Full Review](https://clutch.co/go-to-review/answerfront/304015) ##### Business services Experience AnswerFront demonstrates significant expertise in the Business services industry, particularly in enhancing operational efficiency for commercial cleaning providers. Their 24/7 call answering, customer support, and lead management services have reportedly reduced missed calls by 50% and increased new client bookings by 30%. Clients commend their customer-centric approach and prompt communication, which has led to a 25% boost in customer satisfaction. Overall, AnswerFront's ability to streamline processes positions them as a valuable partner for businesses seeking to improve their customer interactions. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Inbound Sales & Customer Support Services for Cleaning Firm (5.0/5, Jul 27, 2024): AnswerFront handles the inbound sales and customer support needs of a cleaning company. The team’s tasks include 24/7 call answering, appointment scheduling, lead management, and billing and invoicing support. [Read Full Review](https://clutch.co/go-to-review/answerfront/303542) ##### Home Services Experience AnswerFront has demonstrated strong expertise in the Home Services industry by significantly enhancing customer service and sales processes for clients. Their implementation of 24/7 support, effective CRM systems, and staff training has led to measurable improvements, including a 20% increase in customer satisfaction and a 25% rise in lead conversion rates. Clients appreciate their timely project delivery and proactive communication, indicating a solid fit for businesses seeking to optimize operations and improve client engagement. - 1 review for home services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Front Office Services & Support for Cleaning Company (5.0/5, Jul 27, 2024): AnswerFront manages the front office of a cleaning services firm, handling their sales and customer service needs. The team’s tasks include integrating communication tools and providing 24/7 customer support. [Read Full Review](https://clutch.co/go-to-review/answerfront/303523) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates. [Read All Reviews](https://clutch.co/profile/answerfront?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (1 reviews) --- ### [Lambent Marketing](https://clutch.co/profile/lambent-marketing) #### 5 out of 5 star rating (4 reviews) - < $25 average hourly rate - 10 - 49 employees - Birmingham, AL #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 10% Call Center Services - 20% Content Marketing - 15% Customer Service Outsourcing - 10% Business Consulting - 15% Search Engine Optimization - 10% Social Media Marketing #### Company description Lambent Marketing is a comprehensive marketing consultancy specializing in branding, marketing strategy, and business process outsourcing. The reviews indicate a 100% positive feedback rate, with clients praising their expertise, seamless communication, and ability to deliver tailored solutions. Approximately 75% of reviewers highlight their impressive project management and adaptability in meeting business needs. Lambent Marketing is commended for providing a holistic service that consistently meets or exceeds client expectations. [Visit Website](https://lambent.co/) #### Creative Clients have expressed a strong sentiment of creativity regarding Lambent Outsourcing. One client highlighted their 'ability to think outside the box,' noting that Lambent's approach was 'on a whole different level' compared to typical outsourcing firms. The seamless collaboration and innovative solutions provided by Lambent were pivotal in taking projects from concept to execution, showcasing their unique value in the industry. - Business Services for Financial Lending Company (5.0/5, Jul 8, 2021): Their ability to think outside the box was most impressive. A big issue in outsourcing and BPO work is that the companies tend to want to follow a script and that's it. Lambent Consulting was on a whole different level and was a major value add to our work. [Read Full Review](https://clutch.co/go-to-review/lambent-marketing/76666) #### Experience in 3 industries Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner. [Read All Reviews](https://clutch.co/profile/lambent-marketing?verified=true#reviews) ##### Consulting Experience Lambent Outsourcing has received positive feedback in the Consulting industry, highlighting their expertise in branding and marketing solutions. Clients commend their attentive communication, innovative approach, and ability to adapt to business needs. Their holistic service delivery and commitment to understanding client objectives have resulted in successful project outcomes. Overall, sentiment is highly favorable, making them a strong candidate for businesses seeking comprehensive consulting support. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Web Design for Consulting Company (5.0/5, Nov 15, 2021): Lambent Consulting provides web design services for a consulting company. They have presented several solutions depending on the client's needs. [Read Full Review](https://clutch.co/go-to-review/lambent-marketing/4717) ##### Financial services Experience Lambent Outsourcing has demonstrated significant expertise in the Financial services sector, particularly in assisting fintech companies with back-office operations and regulatory compliance. Clients noted their seamless collaboration and ability to adapt processes to local markets, which resulted in successful project outcomes, including licensing and business establishment. The firm's continuity of staff fosters long-term relationships, enhancing project execution. Overall, feedback indicates a strong capacity for innovative solutions, making Lambent a suitable partner for businesses in the Financial services industry. - 2 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Email Marketing Campaign Management for Financing Company (5.0/5, Jul 6, 2021): A financial company hired Lambent Consulting for digital marketing services. They were tasked with managing the company’s email marketing campaigns, including multiple landing pages, acquisition list, and more. [Read Full Review](https://clutch.co/go-to-review/lambent-marketing/74289) - Business Services for Financial Lending Company (5.0/5, Jul 8, 2021): A financial lending company hired Lambent Consulting for business services. The team helped the company set up the business from Mexico to the Philippines, including the credit model, sales process, and more. [Read Full Review](https://clutch.co/go-to-review/lambent-marketing/76666) ##### Telecommunications Experience Lambent Outsourcing demonstrates strong expertise in the Telecommunications industry, particularly in marketing consulting and lead generation. Clients appreciate their effective project management and responsive communication, which enhances collaboration. The positive impact on website traffic and the seamless integration with client teams highlight Lambent's strengths. Overall, their ability to manage inbound marketing and strategic consulting makes them a suitable partner for businesses seeking to advance their telecommunications initiatives. - 1 review for telecommunications industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Marketing, SEO & Advertising Services for BPO Company (5.0/5, Jun 28, 2021): Lambent Consulting provides marketing services to a BPO company. Their work covers lead generation, content writing, SEO management, and advertising efforts. They also handle the firm’s social media platforms. [Read Full Review](https://clutch.co/go-to-review/lambent-marketing/67316) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments. [Read All Reviews](https://clutch.co/profile/lambent-marketing?verified=true#reviews) - $200,000 to $999,999 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 3 countries - Mexico (1 projects) - Philippines (1 projects) - United States (2 projects) [View Reviews](https://clutch.co/profile/lambent-marketing?verified=true#reviews) --- ### [Express Virtual Assistant](https://clutch.co/profile/express-virtual-assistant) #### 4.6 out of 5 star rating (28 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Princeton, NJ #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description Express Virtual Assistant is a highly regarded company specializing in Contact Center Services and Customer Support Services, including call handling and telephonic support. With 100% positive feedback, clients commend their reliability, professionalism, and ability to seamlessly integrate with internal workflows, significantly improving customer satisfaction and communication efficiency. The company consistently meets deadlines and delivers services that align with client needs, with no major areas for improvement noted. [Visit Website](https://www.expressvirtualassistant.com/) #### Detail-oriented Clients consistently praised Express Virtual Assistant for their detail-oriented approach, noting their impressive ability to manage high volumes of data without sacrificing accuracy. One client highlighted the team's reliability and meticulousness in handling repetitive tasks, while another emphasized their proactive engagement and precise execution of instructions. Overall, the sentiment surrounding their attention to detail is overwhelmingly positive, with multiple clients expressing satisfaction with the high-quality outcomes delivered consistently throughout the projects. - Back Office Outsourcing for Back-Office Solutions Company (4.5/5, Jan 16, 2026): What stands out most about working with Express Virtual Assistant is their proactive approach, reliability, and attention to detail. The team quickly understands our processes, requires minimal supervision, and consistently delivers accurate work. In addition, their ability to adapt to changing priorities while maintaining quality and turnaround times makes them a valuable extension of our internal team. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/430328) - Virtual Assistant Services for Construction Co (5.0/5, Feb 24, 2026): Their reliability and attention to detail were very impressive. They quickly understood our business operations and became a valuable extension of our team. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/438370) - Virtual Assistant Services for Childcare Center (5.0/5, Mar 4, 2026): The most impressive aspect was their attention to detail and dedication to supporting our needs. They adapted quickly to our processes and consistently delivered high-quality work. Their proactive approach made working with them a pleasure. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/440315) - Virtual Assistant Services for Nonprofit (5.0/5, Mar 11, 2026): What impressed us most was their attention to detail and reliability. They handled repetitive tasks with care, followed our instructions precisely, and consistently delivered high‑quality work. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/441957) - Data Entry Services for Flooring Company (4.0/5, Mar 30, 2026): The team maintained excellent communication and delivered tasks consistently on time. They were reliable and detail-oriented throughout the engagement. Their attention to detail and ability to manage high volumes of data without compromising accuracy was very impressive. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/446547) #### Reviewed 25 times in the past 6 months Recent reviews of Express Virtual Assistant indicate a high level of client satisfaction, with consistent praise for their professionalism, reliability, and ability to integrate seamlessly into clients' workflows. Clients noted improvements in operational efficiency, such as reduced administrative workloads and enhanced response times. Specific feedback highlighted their proactive communication and adaptability to changing needs. While some clients suggested minor areas for improvement, overall sentiment remains overwhelmingly positive, reflecting a strong value proposition for businesses seeking virtual assistance. - 8 of 25 reviews are 5 stars - 5 new reviews for Call Center Services services - $10,000 – $49,000 avg. project cost [Read 25 Recent Reviews](https://clutch.co/profile/express-virtual-assistant?sort_by=date_desc&verified=true#reviews) #### Experience in 12 industries Express Virtual Assistant has demonstrated strong expertise across various sectors, notably in Contracting, Automotive, Construction, Financial Services, and Education. Clients commend their professionalism, adaptability, and efficiency in managing administrative tasks and customer interactions. Positive feedback highlights their ability to enhance operational workflows, improve data accuracy, and maintain effective communication. Overall, they are well-suited for clients seeking reliable support within these industries, particularly those needing assistance with research, data management, and customer service. [Read All Reviews](https://clutch.co/profile/express-virtual-assistant?verified=true#reviews) ##### Home Services Experience Express Virtual Assistant has demonstrated strong expertise in supporting Home Services providers by effectively managing administrative tasks and enhancing client communication. Clients have praised their organizational skills, timely delivery, and ability to adapt to changing priorities. The positive impact on conversion rates and overall project efficiency reflects their commitment to quality support, making them a valuable partner for businesses in the Home Services industry seeking to improve operational effectiveness. - 1 review for home services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Home Renovation Co (5.0/5, Feb 25, 2026): Express Virtual Assistant provided virtual assistance for a home renovation company. The team managed client communication, scheduled appointments, followed up with leads, documented project details, and more. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/438823) ##### Hospitality & leisure Experience Express Virtual Assistant has received positive feedback from clients in the Hospitality & leisure industry, highlighting their effective AI-driven solutions that streamline communication and enhance operational efficiency. Clients appreciate the collaborative nature of the team and the impressive accuracy of their AI receptionist, which alleviates burdens on staff. This expertise in optimizing customer interactions and reducing operational complexities positions Express Virtual Assistant as a strong fit for businesses seeking to enhance their service offerings in the Hospitality & leisure sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Wellness Technology Company (5.0/5, Mar 12, 2026): Express Virtual Assistant provided virtual receptionist services for a wellness technology company. The team answered phone calls, sorted spam, and emailed the client's call logs to follow up on. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/442388) ##### Advertising & marketing Experience Express Virtual Assistant demonstrates strong expertise in the Advertising & Marketing industry, with a focus on effective communication and customer service. Clients highlight their ability to deliver high-quality services, timely project management, and a positive culture fit. The agency excels in creative concepts and strategic branding, leading to successful outcomes in various marketing initiatives. Overall, potential clients can expect a dedicated partner that values collaboration and innovation in their advertising efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Creative Agency (5.0/5, Mar 12, 2026): Express Virtual Assistant provided call answering services for a creative agency's end customers. The team served as an intake resource for law firms and medical practices. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/442378) ##### Education Experience Express Virtual Assistant has received positive feedback from clients in the Education sector, highlighting their expertise in administrative support and operational efficiency. Clients commend their attention to detail, reliability, and proactive communication, which significantly improved organizational workflows. Their ability to streamline tasks allowed educational staff to focus more on core services, resulting in enhanced efficiency and satisfaction. Overall, the sentiment is highly favorable, suggesting that they are a strong fit for organizations seeking effective administrative assistance in the Education industry. - 3 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Childcare Center (5.0/5, Mar 4, 2026): Express Virtual Assistant provided virtual assistant services for a childcare center. The team managed the client's email and calendar, supported parent communication, processed invoices, and entered data. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/440315) - Virtual Assistant Services for Nonprofit (5.0/5, Mar 11, 2026): Express Virtual Assistant provided virtual assistant services for a nonprofit. The team handled administrative tasks, including data entry, document organization, scheduling, record keeping, and basic research. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/441957) - Back Office Outsourcing for Childcare Center (4.5/5, Mar 13, 2026): Express Virtual Assistant provided virtual assistance to a childcare center. The team managed administrative tasks and data entry, organized digital records, updated databases, managed documentation, and more. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/442745) ##### Beauty Experience Express Virtual Assistant has demonstrated significant expertise in enhancing customer interactions within the Beauty industry. Clients appreciate their professionalism and efficiency, particularly in managing customer inquiries and appointment scheduling. Their impact is evident in improved communication and reduced missed calls, leading to a better overall service experience. With high ratings and alignment with client values, they are well-positioned to support businesses in the Beauty sector seeking to enhance customer service operations. - 1 review for beauty industry - $50,000 – $199,999 avg. project cost - Call Center Services for Jewelry Retailer (4.0/5, Mar 13, 2026): Express Virtual Assistant provided call center services for a jewelry retailer. The team handled customer calls, responded to product and service inquiries, scheduled appointments, and more. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/442750) ##### Non-profit Experience Express Virtual Assistant has received positive feedback from clients in the Non-profit industry, highlighting their expertise in administrative support and research. Clients appreciate their adaptability, effective communication, and ability to enhance internal processes, allowing nonprofit organizations to focus on strategic initiatives. Their strong cultural fit and responsiveness further bolster their reputation as a reliable partner, making them a suitable choice for nonprofits seeking operational support. - 1 review for non-profit industry - $50,000 – $199,999 avg. project cost - Virtual Assistance for Nonprofit (4.5/5, Mar 13, 2026): Express Virtual Assistant provided virtual assistant services for a nonprofit. The team assisted with research, data organization, and general administrative tasks. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/442753) ##### Automotive Experience The feedback from clients in the Automotive industry highlights Express Virtual Assistant's expertise in managing customer communication and administrative tasks. Clients reported improved response times, enhanced scheduling efficiency, and organized data management. Their professionalism and ability to quickly understand business needs were frequently praised, indicating a strong cultural fit and reliable service delivery. Overall, the sentiment is highly positive, showcasing the provider's significant impact on operational efficiency in the Automotive sector. - 3 reviews for automotive industry - $10,000 – $49,000 avg. project cost - Data Entry Services for Automotive Protection Company (4.5/5, Mar 16, 2026): Express Virtual Assistant provided data entry services for an automotive protection company. The team updated the client's database and organized documents. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/443293) - Virtual Assistant Services for Truck Repair Company (4.0/5, Mar 25, 2026): Express Virtual Assistant provided virtual assistant services for a truck repair company. The team managed customer inquiries, scheduled appointments, maintained records, and offered basic customer support. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/445449) - Customer Support & Call Center Services for Towing Company (4.0/5, Mar 30, 2026): Express Virtual Assistant provided customer support and call center services for a towing company. The team was responsible for handling customer support, inquiry management, and communication coordination. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/446549) ##### Business services Experience Express Virtual Assistant demonstrates strong expertise in the Business services industry, providing reliable support in operational and administrative tasks. Clients commend their proactive project management, attention to detail, and quick adaptation to changing priorities, resulting in significant efficiency gains and productivity improvements. Notable outcomes include faster task completion and increased sales leads. Overall, client sentiment is overwhelmingly positive, indicating that Express Virtual Assistant is a valuable partner for businesses seeking to enhance operational efficiency and focus on core growth. - 3 reviews for business services industry - $10,000 – $49,000 avg. project cost - Google Ads & SMM Support for Photo & Video Editing Co (4.5/5, Dec 22, 2025): Express Virtual Assistant provides Google Ads and social media marketing support for a photo editing company. The team customizes the client's campaigns based on various geographic locations. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/426915) - Back Office Outsourcing for Back-Office Solutions Company (4.5/5, Jan 16, 2026): Express Virtual Assistant provides ongoing virtual assistant services for a back-office outsourcing company. The team handles operational and administrative tasks, including data entry and more. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/430328) - Back Office Outsourcing for Aircraft Maintenance Company (4.5/5, Mar 16, 2026): Express Virtual Assistant provided research services for an aircraft maintenance company. The team conducted online research, compiled reports, and organized technical and supplier information. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/443294) ##### Financial services Experience Clients in the Financial services industry commend Express Virtual Assistant for their strong project management, professionalism, and reliability. They have effectively enhanced administrative efficiency, allowing firms to focus on growth. Feedback highlights improved client response times and increased organizational accuracy, demonstrating a positive impact on operational workflows. With a culture fit and value for cost being key selection criteria, this provider is well-positioned to support businesses seeking effective administrative solutions. - 3 reviews for financial services industry - $50,000 – $199,999 avg. project cost - Virtual Assistance for Digital Services Company (4.5/5, Mar 13, 2026): Express Virtual Assistant provided virtual assistant services for a digital services company. The team managed the client's emails, handles data entry, and conducts internet research. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/442756) - Marketing Services for Financial Education Company (4.5/5, Mar 16, 2026): Express Virtual Assistant provided marketing services for a financial education company. The team conducted marketing research, coordinated campaigns, and managed digital content for the client's platforms. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/443298) - Virtual Assistant Services for Trading & Supply Company (4.5/5, Mar 23, 2026): Express Virtual Assistant provided virtual assistant services for a trading and supply firm. They managed administrative tasks, including data entry, document organization, and email management. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/444682) ##### Other industries Experience Express Virtual Assistant has received positive feedback from clients in the Other industries sector, particularly highlighting their expertise in customer support and adaptability. Clients appreciate the team's proactive communication, language capabilities, and ability to handle complex cases. The professionalism and commitment to learning new tasks have significantly enhanced client operations, allowing businesses to focus on strategic improvements. Overall, Express Virtual Assistant's strengths make them a compelling option for companies seeking reliable support in the Other industries. - 1 review for other industries industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for SEO & SEM Firm (5.0/5, Mar 24, 2026): Express Virtual Assistant provided customer support for an SEO and search engine marketing (SEM) firm. The team managed the client's email support, handled their social media, and processed documentation. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/444952) ##### Construction Experience Express Virtual Assistant has garnered positive feedback in the Construction industry for its exceptional support in administrative tasks, enhancing operational efficiency for clients like BVM Builders and Genesis Pro Build Ltd. Clients highlighted their timely project management, clear communication, and ability to adapt quickly to workflows. The overall sentiment reflects a strong appreciation for their reliability, professionalism, and significant impact on reducing administrative burdens, allowing construction firms to concentrate on project execution. - 4 reviews for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Construction Co (5.0/5, Feb 24, 2026): Express Virtual Assistant provided virtual assistance for a construction company. The team managed the client's email and appointments, followed up with customers, organized documents, and tracked invoices. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/438370) - Administrative Support for Construction Company (4.5/5, Mar 16, 2026): Express Virtual Assistant provided administrative support to a construction company. Their team managed scheduling tasks, organized documents, and handled admin coordination to support project workflow. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/443296) - Virtual Assistance for Construction & Renovation Company (4.5/5, Mar 26, 2026): Express Virtual Assistant provided virtual assistance to a construction and renovation firm. The team handled data entry tasks for customer information, project details, estimates, and internal documentation. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/445777) - Back Office Outsourcing for Construction Company (4.5/5, Mar 30, 2026): Express Virtual Assistant provided ongoing marketing support for a construction company. The team managed social media accounts, coordinated content, executed campaigns, and helped with lead generation. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/446533) ##### Contracting Experience Express Virtual Assistant has received positive feedback within the Contracting industry for their expertise in administrative support, data management, and research services. Clients commend their attention to detail, timely project delivery, and seamless integration into existing workflows. The company's commitment to enhancing operational efficiency and providing valuable insights has notably improved client decision-making and organizational clarity. Overall, Express Virtual Assistant is well-suited for businesses seeking reliable support in their contracting operations. - 3 reviews for contracting industry - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Residential Renovation Company (4.5/5, Mar 26, 2026): Express Virtual Assistant provided back-office outsourcing for a residential renovation company. The team managed client records, organized documentation, handled follow-ups, and maintained internal workflows. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/445784) - Data Entry Services for Flooring Company (4.0/5, Mar 30, 2026): Express Virtual Assistant provided data entry services for a flooring company. The team managed and organized large volumes of business data, maintained accurate records, and ensured proper documentation. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/446547) - Research Support for Renovation & Property Improvement Co (4.5/5, Mar 30, 2026): Express Virtual Assistant provided research support for a renovation and property improvement company. The team conducted market analysis, data collection, competitor analysis, and business insights. [Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/446556) #### Completed projects in 4 cities - Princeton, New Jersey (1 projects) - Poway, California (1 projects) - Bayside, California (1 projects) - Killarney, Florida (1 projects) [View Reviews](https://clutch.co/profile/express-virtual-assistant?verified=true#reviews) --- ### [B2B Only](https://clutch.co/profile/b2b-only) #### 5 out of 5 star rating (3 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Phoenix, AZ #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 70% Sales Outsourcing - 10% Direct Marketing #### Company description B2B Only is a B2B telemarketing firm specializing in Contact Center Services, Customer Support Services, and Telemarketing Services. The company has received overwhelmingly positive feedback, with reviews highlighting their exceptional communication, professionalism, and ability to surpass expectations. Approximately 100% of reviewers commend their lead generation expertise, emphasizing their effectiveness in delivering high-quality leads and ensuring client satisfaction. [Visit Website](https://b2bonly.com) #### Easy to work with Clients express a strong sentiment that B2B Only is easy to work with, highlighting their adaptability and responsiveness. One client noted their ability to surpass appointment targets and praised the quality of leads generated. They appreciated the team's willingness to listen and adjust to scripts, emphasizing that training was straightforward. Overall, the feedback indicates a high level of satisfaction with B2B Only's collaborative approach, consistent performance, and effective communication, leading to long-term partnerships. - Lead Generation & Telemarketing for Internet Marketing Company (5.0/5, Nov 21, 2018): B2B Only is easy to work with and sends monthly detailed reports to track each telemarketer’s performance. It’s also easy to train them, and they adapt well to our scripts. Their representatives are good listeners and can usually replicate the message that I need them to convey. [Read Full Review](https://clutch.co/go-to-review/b2b-only/27260) #### 3 reviews mention Call Center Services Lead Generation for Financial Services Marketing Company 5.0/5 — B2B Only provides outsourced lead generation services for clients in the financial services space. They offer data analysis and daily updates regarding the strengths and weaknesses of specific campaigns. - 3 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/b2b-only/29214) #### Experience in 3 industries B2B Only has demonstrated expertise across various industries including freight, business services, and advertising & marketing. Clients commend their exceptional communication, lead generation capabilities, and strong project management. In the freight sector, they successfully generated leads and secured customers. In business services, they exceeded appointment goals and produced high-quality leads, while in financial services, they provided valuable insights and metrics for client success. Overall, the sentiment is overwhelmingly positive, highlighting their adaptability and effectiveness in lead generation. [Read All Reviews](https://clutch.co/profile/b2b-only?verified=true#reviews) ##### Logistics & Supply Chain Experience B2B Only demonstrates strong expertise in the Logistics & Supply Chain industry, particularly in lead generation for freight companies. Clients commend their exceptional communication skills, personalized approach, and effective outreach strategies. The partnership has resulted in significant lead generation, with one client reporting two new customers from just 20 leads. Overall, client sentiment is highly positive, highlighting B2B Only's ability to understand industry-specific needs and deliver impactful results. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation for Freight Forwarding Company (5.0/5, Nov 27, 2018): Spearheading a lead generation campaign, B2B Only worked with an in-house team to develop a script and then conducted outreach within the target market. [Read Full Review](https://clutch.co/go-to-review/b2b-only/28563) ##### Business services Experience B2B Only has proven to be a valuable partner for businesses in the B2B telemarketing sector, demonstrating expertise in lead generation and appointment setting. Clients appreciate their adaptability to scripts and their effectiveness in securing quality leads, resulting in significant ROI. Feedback highlights their strong project management, communication, and innovative dialing techniques. Overall, potential clients in the business services industry can expect a collaborative and results-driven approach tailored to their specific needs. - 1 review for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation & Telemarketing for Internet Marketing Company (5.0/5, Nov 21, 2018): B2B Only provides telemarketing services, using provided scripts and lead lists to schedule appointments for internal sales staff. [Read Full Review](https://clutch.co/go-to-review/b2b-only/27260) ##### Advertising & marketing Experience B2B Only demonstrates strong expertise in lead generation within the financial services sector, significantly impacting their clients' outreach efforts. Clients praise their professionalism, transparency, and effective communication, highlighting a remarkable ability to deliver timely results and performance metrics. The provider's well-trained team enhances client confidence, driving successful lead connections. Overall, the sentiment is overwhelmingly positive, making B2B Only a valuable partner for businesses looking to improve their marketing strategies within the Advertising & marketing industry. - 1 review for advertising & marketing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Lead Generation for Financial Services Marketing Company (5.0/5, Nov 28, 2018): B2B Only provides outsourced lead generation services for clients in the financial services space. They offer data analysis and daily updates regarding the strengths and weaknesses of specific campaigns. [Read Full Review](https://clutch.co/go-to-review/b2b-only/29214) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised B2B Only for providing excellent value for money, highlighting a strong return on investment. One client noted they spent approximately $6,000 and achieved significant results, including 15 secured appointments, exceeding their expectations. Another client reported spending several hundred thousand dollars, attributing high success ratios to B2B Only's professionalism and training. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the cost relative to the quality of leads generated. [Read All Reviews](https://clutch.co/profile/b2b-only?verified=true#reviews) - Less than $10,000 (2 reviews) - $200,000 to $999,999 (1 reviews) --- ### [RemSource](https://clutch.co/profile/remsource) #### 4.7 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Baltimore, MD #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 30% Finance & Accounting Outsourcing (FAO) - 10% Financial Consulting - 10% Business Consulting #### Company description RemSource is a company specializing in Contact Center Services, providing comprehensive phone support and call handling. The overall feedback from clients is positive, with 100% praising their professional customer service and effective communication. Clients appreciate their efficiency and commitment to customer care, though some note a desire for improved consistency across operators. [Visit Website](http://www.remsource.com/) #### Communicative Clients consistently highlight RemSource's strong communication skills. One client noted, 'We communicate multiple times every day, mostly through email,' emphasizing the effectiveness of their collaboration. Another client praised the company's ability to 'communicate important information in real time,' reflecting a high level of responsiveness and professionalism. Overall, feedback indicates a positive sentiment towards RemSource's communicative approach, with clients appreciating the clarity and consistency in their interactions. - Ongoing Administrative Support for Creative Web Agency (5.0/5, Nov 14, 2017): It's very effective! We communicate multiple times every day, mostly through email. They are consistent, they communicate important information in real time, and the entire company is full of kind, good people, full of integrity. [Read Full Review](https://clutch.co/go-to-review/remsource/28595) #### 3 reviews mention Call Center Services Ongoing Administrative Support for Creative Web Agency 5.0/5 — RemSource provides outsourced administrative assistance for a creative web agency. The team answers phone calls, updates records, schedules meetings, and does project management remotely using G Suite. - 2 of 3 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/remsource/28595) #### Experience in 3 industries RemSource has received positive feedback across various industries, including Automotive, Telecommunications, and Advertising & Marketing. Clients note their expertise in providing efficient customer support and back office services, leading to increased productivity and improved client interactions. In the Automotive sector, they enhanced prospect engagement and close rates. In Telecommunications, their efficiency saved significant costs, while in Advertising & Marketing, they enabled agencies to focus on creative work by managing administrative tasks effectively. Overall, their strengths include reliability, exceptional customer service, and adaptability. [Read All Reviews](https://clutch.co/profile/remsource?verified=true#reviews) ##### Automotive Experience RemSource displays notable expertise in the automotive industry, particularly in auto transport services, as evidenced by their ability to enhance customer interactions and response rates. Client feedback highlights their reliable support in phone and email communications, contributing to improved closing rates and operational efficiency. The company’s leadership prioritizes customer care and continuous improvement, making them a strong fit for businesses seeking a knowledgeable partner in the automotive sector. - 1 review for automotive industry - $10,000 – $49,000 avg. project cost - Phone & Email Answering Services for Auto Transport Company (4.0/5, Nov 30, 2017): After trying out different call centers, RemSource was chosen to provide phone and follow-up email support due to their good reviews, proven expertise, and capability to handle different situations with customers. [Read Full Review](https://clutch.co/go-to-review/remsource/32253) ##### Advertising & marketing Experience RemSource has established itself as a reliable partner within the Advertising & marketing industry, providing exceptional support services that enhance operational efficiency for creative agencies. Clients praise their professionalism, effective communication, and the quality of their trained assistants, which contribute to improved client relationships and increased productivity. The positive sentiment reflects RemSource's ability to adapt and strengthen collaboration over time, making them a strong candidate for businesses seeking reliable and skilled assistance in the advertising sector. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Ongoing Administrative Support for Creative Web Agency (5.0/5, Nov 14, 2017): RemSource provides outsourced administrative assistance for a creative web agency. The team answers phone calls, updates records, schedules meetings, and does project management remotely using G Suite. [Read Full Review](https://clutch.co/go-to-review/remsource/28595) ##### Telecommunications Experience RemSource demonstrates strong expertise in the Telecommunications sector, particularly in back office services such as medical billing. Clients praise their efficient and productive approach, which significantly enhances overall productivity and saves costs—reported at $5,000 monthly. With a positive long-term relationship since 2010, RemSource is recognized for its quick turnaround and excellent client communication, indicating a reliable fit for businesses seeking to optimize operations within the Telecommunications industry. - 1 review for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant for Telecommunications Company (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/remsource/138272) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express a positive sentiment regarding RemSource's cost and value for money. One client noted a significant saving of $5,000 per month, attributing this to the efficiency of their services. Another client initially hesitated due to perceived high costs but later recognized the outstanding service quality justifying the investment. Overall, clients appreciate the balance of affordability and high-quality service, with many recommending RemSource for its reliability and professionalism. [Read All Reviews](https://clutch.co/profile/remsource?verified=true#reviews) - $10,000 to $49,000 (3 reviews) --- ### [Kore BPO](https://clutch.co/profile/kore-bpo) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Dallas, TX #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 15% HR Outsourcing - 35% Staffing #### Company description Kore BPO is a company specializing in Call Center Services, including Inbound and Outbound Call Center operations. Reviews highlight their strong communication and efficiency, with 100% positive feedback on meeting targets and improving recruitment outcomes. Clients appreciate their value for cost and alignment with company values. [Visit Website](https://korebpo.com/) #### Knowledgeable #### 1 review mentions Call Center Services Call Center Services for Financial Education Company 5.0/5 — Kore BPO provides ongoing call center services for a financial education company. The team is responsible for managing incoming and outgoing calls and booking appointments. - 1 of 1 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/kore-bpo/344698) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Kore BPO's competitive pricing and excellent value for money. One review noted that their pricing fit the client's budget while delivering good value, leading to increased applicant quality. Another client emphasized significant cost savings compared to traditional agencies, which enhanced their marketing effectiveness. Overall, the sentiment is overwhelmingly positive regarding Kore BPO's cost-effectiveness and the quality of service provided. [Read All Reviews](https://clutch.co/profile/kore-bpo?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - United States (2 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/kore-bpo?verified=true#reviews) --- ### [MiXBS](https://clutch.co/profile/mixbs) #### 5 out of 5 star rating (23 reviews) - < $25 average hourly rate - 1,000 - 9,999 employees - Plantation, FL #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 25% Customer Service Outsourcing - 30% Business Consulting - 20% Market Research #### Company description MiXBS is a company specializing in Contact Center Services, providing 24/7 phone support with a focus on maintaining client branding and professionalism. Reviews indicate a 100% positive feedback rate, praising their cost-effective solutions and responsive team, with 100% of reviewers highlighting their US-based customer service agents and customizable approach. [Visit Website](https://mixbs.com/) #### Professional #### 1 review mentions Call Center Services Call Center Services for Staffing Co 5.0/5 — MiXBS provided call center services for a staffing company. The team answered calls 24/7 and sent messages to the client, using a customized script to communicate with the client's customers. - 1 of 1 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/mixbs/367328) #### Experience in 1 industry MiXBS has demonstrated expertise primarily in the Automotive industry, providing effective 24/7 call handling solutions. Clients commend their professional and responsive team, which enhances client engagement and operational efficiency. Their ability to customize communication strategies ensures a consistent brand voice, contributing to improved client satisfaction. Overall, feedback reflects a positive sentiment, highlighting MiXBS's value in staffing and customer support roles, making them a strong candidate for businesses seeking similar services. [Read All Reviews](https://clutch.co/profile/mixbs?verified=true#reviews) ##### Automotive Experience MiXBS has demonstrated significant expertise in the Automotive industry by providing tailored communication solutions for engineering firms. Clients praise their responsiveness and the ability to maintain brand voice while handling after-hours calls, effectively reducing missed opportunities and enhancing client satisfaction. The emphasis on professional, human interaction rather than automated responses has been a key strength, showcasing MiXBS as a valuable partner for automotive businesses seeking scalable support without compromising quality. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Staffing Co (5.0/5, Apr 15, 2025): MiXBS provided call center services for a staffing company. The team answered calls 24/7 and sent messages to the client, using a customized script to communicate with the client's customers. [Read Full Review](https://clutch.co/go-to-review/mixbs/367328) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have noted MiXBS's pricing as fitting their budget and providing good value for the cost. One client specifically mentioned that MiXBS helped them reduce expenses by eliminating the need for a full team for after-hours calls. Overall, the sentiment reflects satisfaction with the cost-effectiveness and scalability of services, allowing businesses to focus on core operations without compromising on quality. [Read All Reviews](https://clutch.co/profile/mixbs?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. 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