# Top Customer Support Services in the United States Highly reviewed Customer Support companies in United States include Connext, SupportYourApp, Helpware CX, Prialto, XACT, Uassist.ME, 1840 & Company, Wing Assistant, MyOutDesk, ROI CX Solutions. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Customer Support Services in the United States Ratings Updated: Jul 29, 2026 ### [Connext](https://clutch.co/profile/connext-0) #### 5 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Honolulu, HI #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Customer Service Outsourcing - 30% Finance & Accounting Outsourcing (FAO) - 20% IT Staff Augmentation #### Company description Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training. [Visit Website](https://www.connextglobal.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=us-call-centers-customer-support) #### Receptive The feedback regarding Connext reflects a highly receptive sentiment, with clients noting their attentiveness to needs and flexibility in adapting recruitment strategies. One client emphasized that Connext 'truly listened to our needs' and adjusted their approach accordingly. Furthermore, the consistent communication and support throughout the project were highlighted as key strengths, demonstrating their commitment to a long-term partnership. Overall, clients expressed satisfaction with Connext's responsiveness and collaborative approach. - Recruitment Services for Expense Management Software Company (5.0/5, Jul 25, 2022): Highly effective – Connext set up touchpoints at the degree of frequency we required (up to daily) and had a regular exchange of emails to ensure we were not losing cycles due to time zone differences. Initially they also worked with our internal recruiting team to understand the types of candidate profiles we typically looked for to more rapidly target individuals who might be a good fit. Connext has truly listened to our needs across roles and has adjusted their recruiting outreach methodology as required to help us. It is clear that they see our long-term success as an extension of their own. [Read Full Review](https://clutch.co/go-to-review/connext-0/151453) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings. [Read All Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 4 cities - Denver, Colorado (1 projects) - Honolulu, Hawaii (3 projects) - Mechanicsville, Virginia (1 projects) - Trevose, Pennsylvania (1 projects) This provider is available in 7 time zones: - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) #### 1% of employees work in Honolulu office Honolulu, HI 2432 Sonoma Street 10 - 15 employees [See All Locations (5)](https://clutch.co/profile/connext-0#location) --- ### [SupportYourApp](https://clutch.co/profile/supportyourapp) #### 4.8 out of 5 star rating (87 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Wilmington, DE #### Services Provided - Allocation of Expertise by Percentage - 20% AI Agents - 15% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 5% Data Annotation Services #### Company description SupportYourApp is a Customer Support Outsourcing company specializing in comprehensive customer service solutions, including 24/7 email and phone support. With 75% of reviews highlighting their strong project management and adaptability, they are praised for operational excellence and responsiveness. However, 14% of reviews noted areas for improvement, such as ownership and proactive management in certain instances. [Visit Website](https://supportyourapp.com/welcome-from-clutch/?utm_medium=referral&utm_source=clutch&utm_campaign=company_profile) #### 32 reviews mention Customer Service Outsourcing Customer Service Outsourcing for Audio Technology Company 5.0/5 — SupportYourApp provides customer support services for an audio technology company. The team handles email and chat support from 4 p.m. to 1 a.m. Kyiv time and manages side projects for the client. - 26 of 32 Customer Service Outsourcing reviews are 5 stars - 6 new reviews for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/supportyourapp/414908) #### 4.7 out of 5.0 rating for cost What Clients Have Said SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations. [Read All Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) - $10,000 to $49,000 (19 reviews) - $50,000 to $199,999 (11 reviews) - Less than $10,000 (7 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive SupportYourApp is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 24 countries - Austria (1 projects) - Bahamas (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (2 projects) - Denmark (2 projects) - France (1 projects) - Germany (3 projects) - Greece (1 projects) - Ireland (2 projects) - Israel (6 projects) - Italy (1 projects) - Luxembourg (1 projects) - Malta (1 projects) - Netherlands (3 projects) - New Zealand (1 projects) - Norway (1 projects) - Poland (1 projects) - Russia (1 projects) - Sweden (2 projects) - Switzerland (1 projects) - Ukraine (7 projects) - United States (25 projects) - England (5 projects) This provider is available in 33 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 31 languages: - English - Spanish - Arabic - Bengali - Hindi - Russian - Portuguese - Japanese - German - Korean - French - Turkish - Vietnamese - Cantonese - Italian - Urdu - Polish - Ukrainian - Persian - Romanian - Azerbaijani - Dutch - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Croatian - Swedish - Georgian [View Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) --- ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Lexington, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values. [Visit Website](https://helpware.com/cx/services/customer-support-outsourcing?utm_source=clutch.co&utm_medium=referral&utm_campaign=us-call-centers-customer-support) #### Reviewed 1 time in the past 6 months Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/helpware-cx?sort_by=date_desc&verified=true#reviews) #### 3 reviews mention Customer Service Outsourcing Call Center Services for Hotel Booking Software Company 5.0/5 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. - 3 of 3 Customer Service Outsourcing reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/helpware-cx/226842) #### Experience in 13 industries Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) ##### Software Experience Helpware CX has demonstrated strong expertise in the software support sector, particularly in troubleshooting and remote assistance for clients in the parking industry. Clients commend their team's professionalism, patience, and ability to exceed performance quotas, with excellent project management noted. Continuous communication and relationship-building are highlighted as strengths. Potential clients in the software industry may find Helpware a suitable partner, though they should ensure alignment with evolving software requirements. - 1 review for software industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service Outsourcing for Parking Software Company (5.0/5, Feb 12, 2024): Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for end clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/268263) ##### Consumer Products Experience Helpware CX has demonstrated exceptional expertise in delivering customer support services for the Consumer Products industry, particularly in handling high volumes of inquiries efficiently. Clients have praised their ability to improve response and resolution times, establish effective communication, and maintain reliability. Their proactive approach in product education and handling disputes further solidifies their strengths in enhancing customer experience. Overall, Helpware's attentive and dedicated service makes them a strong candidate for businesses seeking robust customer support solutions in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Team for Lifestyle Brand (5.0/5, Oct 28, 2019): Helpware provided customer support services for a lifestyle brand. This included responding to inquiries regarding order status, conducting refunds and exchanges, answering incoming calls, and more. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/74209) ##### Healthcare Experience Helpware demonstrates robust expertise in the Healthcare sector, particularly in enhancing customer experience for SMBs. Clients commend their effective communication, project management, and ability to exceed performance metrics. Their integration into existing teams and proactive approach in automating processes have significantly impacted client operations positively. Overall, Helpware is recognized as a reliable partner that adds substantial value, making them a strong candidate for organizations seeking to improve their Healthcare services. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO for Meditation App Business (5.0/5, Nov 9, 2020): Helpware provides reps to support the organization’s small and medium-sized businesses (SMBs). Their work has involved automating and documenting onboarding processes. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109848) ##### Information technology Experience Helpware has garnered positive feedback in the Information Technology sector, particularly for its expertise in managed services and image annotation. Clients commend their responsiveness, quality of work, and ability to adapt processes to meet specific needs. Notably, Helpware's proactive communication and effective project management have led to improved outcomes, including cost savings and enhanced operational efficiency. The overall sentiment indicates that Helpware is a reliable partner for businesses seeking to optimize their IT capabilities. - 2 reviews for information technology industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Image Annotation for Computer Vision Software (5.0/5, May 29, 2019): Helpware annotated thousands of images for computer vision models. They adjusted their internal tools to match the specified business process and did QA. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109902) - Staff Aug & Back Office Outsourcing for Cybersecurity Co (5.0/5, May 13, 2025): Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring service. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/373970) ##### eCommerce Experience Helpware has demonstrated significant expertise in the eCommerce sector by providing tailored customer service solutions that align with client values. Feedback highlights their ability to enhance customer handling time and reduce costs effectively. Clients appreciate their responsive project management and the customization of services to meet specific needs, indicating a strong cultural and operational fit. Overall, Helpware is well-regarded for delivering solid value and effective support for eCommerce businesses. - 1 review for ecommerce industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Clothing Company (5.0/5, Dec 8, 2023): Helpware provides customer support to a clothing company. They provide customer service agents to strengthen the internal sales team and cater to customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/254956) ##### Education Experience Helpware CX has received positive feedback from clients in the Education industry, particularly for their expertise in customer support. One client highlighted their effective onboarding and proactive assistance, which enhanced the overall user experience for students and instructors. The team's deep understanding of support systems and commitment to elevating client service were notably impressive. This demonstrates Helpware's ability to deliver impactful solutions tailored to educational needs, suggesting they are a strong fit for businesses in this sector. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Learning Software Company (5.0/5, Aug 29, 2020): Helpware provided call center services for an e-learning software company. The team provides support to students who are attempting to navigate the software. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/51984) ##### Food & Beverages Experience Helpware has received positive feedback from clients in the Food & Beverages industry, highlighting their agility and responsiveness in providing customer support. Clients like Chowbotics and Go Get Em Tiger commend Helpware's ability to enhance customer experience through dedicated support teams and proactive engagement. Their seamless integration and strong communication fostered effective workflows, allowing food and beverage companies to focus on growth and strategic initiatives. Overall, Helpware demonstrates a strong fit for businesses seeking reliable customer support solutions in this sector. - 2 reviews for food & beverages industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Custom Meal Service Provider (5.0/5, Feb 4, 2022): Helpware provides customer support for a custom meal service provider's geographically diverse clientele. Their aim is to increase the client's coverage of time zones with more agents. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/10409) - Call Center Services for Food & Beverage Company (5.0/5, Aug 10, 2020): Helpware ensures a customer support workforce for a food and beverage company is always available. They guarantee that all calls are being attended and support requests are cleared up immediately. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/35032) ##### Nonprofit Experience Helpware has demonstrated strong expertise in providing scalable calling solutions for nonprofit organizations, particularly in public health initiatives. Clients appreciate their proactive communication, high-quality service, and impressive performance metrics, including a 99% QA accuracy rate. Their ability to quickly adapt and effectively manage large teams under tight timelines has proven beneficial for organizations like VaccinateCA. Overall, their responsiveness and commitment to quality make them a commendable choice for nonprofits seeking reliable support in operations. - 1 review for nonprofit industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Nonprofit Organization (5.0/5, Jun 2, 2021): Helpware handles call center services for a nonprofit organization. The team provides daily operational support, making outbound calls to pharmacies and clinics to gather COVID-19 vaccination data. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/41747) ##### Media Experience Helpware has received positive feedback from clients in the Media industry, highlighting their expertise in customer service and content management. Clients noted significant improvements in customer satisfaction and social media engagement due to Helpware's proactive approach and strong project management skills. Their ability to adapt to the specific needs of media companies and provide tailored support has made a tangible impact on business growth, making them a strong candidate for potential clients seeking similar services. - 2 reviews for media industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Social Media Management for Author (5.0/5, Feb 26, 2019): Helpware manages marketing coordination and social media.  They collaborated on a style guide and now operate a content calendar. The internal team creates the content, which Helpware then edits and posts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/65247) - Call Center Services for Resume Builder Website (5.0/5, Apr 29, 2021): Helpware provides ongoing call center services for a resume builder website. The team provides product support and technical troubleshooting via email and phone channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/138213) ##### Retail Experience Helpware has demonstrated significant expertise in the Retail industry by effectively assisting a rapidly growing online rental company with order processing and customer communication. The client highlighted Helpware's impressive training, quick response times, and their seamless integration with in-house teams. This capability allowed for enhanced operational efficiency and immediate customer problem resolution, indicating Helpware's strong impact and reliability in supporting retail businesses. - 1 review for retail industry - $10,000 – $49,000 avg. project cost - Customer Service Staff for Sports Gear Rental Company (4.5/5, Apr 24, 2019): A dedicated resource from Helpware helped process orders, coordinate with vendors, and respond to customer inquiries. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/94054) ##### Other Industry Experience Helpware demonstrates strong expertise in providing technical support within the Other Industry sector, particularly for clients like CVPS. Their team has been praised for its effective solutions to hardware and software issues, as well as their positive communication and collaborative spirit. Clients appreciate the seamless experience and empathetic approach, highlighting Helpware's ability to enhance client satisfaction without noted areas for improvement. This positions them as a reliable partner for businesses seeking support in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Tech Support for Valet Tech Solution Provider (5.0/5, Jan 25, 2019): Helpware provides software and hardware support for a tech company’s clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/49275) ##### Automotive Experience Helpware has demonstrated expertise in the Automotive industry by efficiently implementing digital marketing projects that enhance campaign performance. Clients highlight their thoroughness, timely project completion, and strong communication, contributing to successful business outcomes. The team's ability to manage both ad-hoc and recurring tasks, coupled with reasonable pricing, positions them as a reliable partner for companies in the automotive sector seeking to improve their digital advertising efforts. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office & Digital Marketing Support for Digital Solutions Company (5.0/5, Jan 9, 2019): Helpware helped set up digital marketing accounts in Bing, DoubleClick, Facebook, Google Ads, Google Analytics, and Google Tag Manager. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/42230) ##### Business services Experience Helpware CX has garnered positive feedback within the Business services industry, highlighted by its commitment to enhancing client operations through dedicated support and effective communication. Clients appreciate the provider's customizable services, which have enabled them to offload administrative tasks and focus on core business functions. The team's expertise in project management and customer service has led to improved client satisfaction and operational efficiency. Overall, Helpware is seen as a valuable partner capable of adapting to evolving business needs. - 3 reviews for business services industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative and Internal Support for Strategy Consultancy (5.0/5, Oct 23, 2019): Helpware provided branding and design work for a business strategy consulting firm. Their team was an extension of the internal team, bolstering day-to-day operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70882) - Customer Support for Analytics Company (5.0/5, Sep 27, 2018): Helpware provides full-service customer support throughout the business week. The team is contracted on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127201) - Office Support Resources for Hiring Company (5.0/5, Oct 6, 2018): Helpware handles various engineer recruitment processes such as registering new companies, producing weekly reports, managing databases, and facilitating document exchanges with candidates. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130551) ##### Financial services Experience Clients in the financial services sector have praised Helpware for its expertise in market research and CRM administration, particularly in the US healthcare space. Reviewers highlight their seamless integration into teams, proactive communication, and commitment to continuous improvement. The overall sentiment is highly positive, with clients noting significant operational support that allows them to focus on core business functions, thus indicating Helpware's strong fit for companies in need of reliable outsourcing solutions. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Mkt Research & CRM Administration for Financial Services Co (4.0/5, Oct 23, 2019): Helpware provides outsourced workforce solutions to a financial services company. They conduct research on operators and themes within the US healthcare services space. The team also administers the CRM. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70550) - Data Entry & Back Office Support for Marketing Services Company (5.0/5, Oct 17, 2018): Helpware supplements resources for ongoing marketing campaigns. They handle automated outreach efforts and use Zapier to manage relationships. The team oversees event registration and the user database. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135133) ##### Advertising & marketing Experience Helpware has received positive feedback from clients in the Advertising & marketing industry, highlighting their expertise in social media strategy, content creation, and email marketing. Clients appreciate their ability to enhance brand visibility and engagement through tailored strategies and high-quality outputs. The team is noted for their professionalism, effective communication, and commitment to client success, making them a reliable partner for businesses seeking to improve their marketing efforts. - 3 reviews for advertising & marketing industry - Less than $10,000 avg. project cost - Design & SMM for Graphic Design Firm & Online Shop (4.5/5, Jan 13, 2021): Helpware provides ongoing design and social media marketing for a graphic design firm and online shop. The team was hired to provide design and production assistance, as well as create a social media plan. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/34522) - Staffing for Article Engagement Specialists (4.0/5, Oct 5, 2018): Helpware provides assistance with staffing resources for article engagement tasks in German and English. They source and vet potential candidates before training them via video conferences. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130167) - Staff Augmentation for Marketing Agency (4.5/5, Feb 20, 2020): Helpware buttressed the marketing efforts of an e-commerce-focused marketing agency. They helped the client craft personalized messaging for prospective clients. The team also spearheaded email campaigns. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/144430) ##### Telecommunications Experience Helpware CX has demonstrated strong capabilities in the Telecommunications sector, notably in customer acquisition through effective marketing strategies. Clients commend their swift project management and valuable cost-to-service ratio, leading to tangible results, such as attracting six new customers. Overall, the feedback reflects a high level of satisfaction, suggesting that Helpware CX is well-equipped to meet the needs of businesses in the Telecommunications industry. - 1 review for telecommunications industry - Unknown avg. project cost - Customer Research Services for Telecommunications Co (4.5/5, May 12, 2026): Helpware CX provided customer research services for a telecommunications company. The goal was to attract customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/456537) ##### Arts, entertainment & music Experience Helpware has received positive feedback in the Arts, entertainment, and music sector for its effective customer service outsourcing. Clients have praised their responsiveness and flexibility, particularly their 24/7 support, which significantly enhances user experience. The company's ability to swiftly adapt to changing needs and improve communication processes showcases their expertise and commitment to client satisfaction. Overall, Helpware's strengths in managing customer interactions make them a valuable partner for businesses in the Arts, entertainment, and music industry. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Store Platform (5.0/5, Dec 17, 2020): Helpware provides ongoing call center services for an online store platform. The team supplies seven days a week coverage and they handle calls, chats, and other support and assistance channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/140836) ##### IT Services Experience Helpware CX demonstrates strong expertise in IT services, particularly in managing customer support for digital platforms. Clients appreciate their effective communication and dedicated staff, which enhance collaboration and ensure technical inquiries are expertly addressed. The positive feedback highlights their administrative support as a key strength, contributing to a seamless operational experience. Overall, Helpware CX is well-regarded in the IT services industry, making them a suitable partner for businesses seeking reliable customer support solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Tech Support for IT Company (5.0/5, Oct 4, 2018): Helpware provided remote technical assistance, answering customer questions and resolving issues over the phone. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/129619) #### Very responsive Helpware CX is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Prialto](https://clutch.co/profile/prialto) #### 5 out of 5 star rating (45 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 70% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Prialto is a Customer Service Outsourcing (CSO) company offering executive support, administrative assistance, and customer service. They consistently receive high praise, with 100% of reviews highlighting their timely delivery and strong communication. Clients commend their proactive approach, seamless integration, and value for cost, though some suggest improvement in platform integration. Positive reviews underscore Prialto's service-oriented culture and commitment to client success. [Visit Website](https://www.prialto.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months Recent reviews highlight Prialto's effective support in managing tasks such as audits and email management, enabling clients to utilize their executive teams more strategically. Clients praise the company's timely delivery and proactive communication, noting the impressive quality of team members assigned to their accounts. Overall sentiment is highly positive, with no significant areas for improvement mentioned, reinforcing Prialto's reputation as a reliable partner in business services. - 1 of 1 reviews is 5 stars - 1 new review for Customer Service Outsourcing services - $10,000 – $49,000 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/prialto?sort_by=date_desc&verified=true#reviews) #### 7 reviews mention Customer Service Outsourcing HR, R&D & Customer Service Support for Green Technology Co 5.0/5 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D operations. - 7 of 7 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/prialto/230484) #### Experience in 11 industries Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors. [Read All Reviews](https://clutch.co/profile/prialto?verified=true#reviews) ##### Consulting Experience Prialto has received overwhelmingly positive feedback from clients in the Consulting industry, highlighting their expertise in providing comprehensive executive assistance. Clients noted significant improvements in productivity, timely project management, and a strong alignment with company values. The personalized approach and proactive communication from Prialto's team have fostered trust and deepened client relationships. Overall, their ability to integrate seamlessly into consulting operations makes them a valuable partner for firms seeking to enhance efficiency and impact. - 9 reviews for consulting industry - 8 reviews are 5 stars - Less than $10,000 avg. project cost - BI & Analytics & Social Media Marketing for Consulting Firm (5.0/5, Dec 14, 2021): Prialto provided BI and analytics and social media marketing for a consulting firm. The team was tasked with creating a campaign to reach the target clients through LinkedIn.  [Read Full Review](https://clutch.co/go-to-review/prialto/6799) - Virtual Project Coordinator for Consulting Firm (5.0/5, Sep 7, 2021): A consulting firm hired Prialto so that they could leverage their virtual assistance services for their business. [Read Full Review](https://clutch.co/go-to-review/prialto/127041) - Business Services for Coaching & Consulting Company (5.0/5, Sep 16, 2021): A coaching and consulting company hired Prialto for business services. The team is responsible for handling the client’s administrative duties on one-off tasks and weekly basis processes. [Read Full Review](https://clutch.co/go-to-review/prialto/134649) - Executive Assistance for Strategy Consultancy (5.0/5, Dec 10, 2022): An executive assistant from Prialto supports a strategy consultancy, helping them manage their complex schedules and various communication channels. The package includes 55 hours of support each month. [Read Full Review](https://clutch.co/go-to-review/prialto/171312) - Backoffice Outsourcing for Sales Training Company (5.0/5, Jun 28, 2023): Prialto provides back-office outsourcing services for a sales training company. Prialto manages the client's customers' schedules and keeps track of projects. Prialto also assists with administrative work. [Read Full Review](https://clutch.co/go-to-review/prialto/212353) - Virtual Business Assistance Services for Consulting Co (5.0/5, Feb 27, 2025): Prialto provides business and personal digital support services for a consulting company. The team assists with the client's sales, marketing, and coordination processes. [Read Full Review](https://clutch.co/go-to-review/prialto/355758) - Staff Augmentation for Technology Consultancy (5.0/5, May 30, 2025): Prialto provides staff augmentation services for a technology consultancy. The team provides a part-time assistant who helps with scheduling and other non-billable and recurring tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/378273) - Virtual Assistant Services for Consulting Firm (4.5/5, Jul 31, 2025): Prialto provides ongoing virtual assistant services for a consulting firm. The team manages the client's calendar and email inbox, conducts research, supports project management, and handles light bookkeeping. [Read Full Review](https://clutch.co/go-to-review/prialto/394702) - Virtual Assistance Services for Executive Coaching Co (5.0/5, Oct 18, 2025): Prialto provided virtual assistant services for an executive coaching company. The team helped with administrative tasks, scheduling, lead follow-up, data tracking, and other processes. [Read Full Review](https://clutch.co/go-to-review/prialto/414276) ##### Software Experience Prialto has received commendations from clients in the Software industry for their exceptional virtual assistant services, which enhance operational efficiency and streamline administrative tasks. Clients highlight the provider's responsiveness, strong communication, and deep understanding of technology tools, resulting in significant time savings and improved organization. The consistent positive feedback regarding their cultural fit and value for cost reinforces Prialto's expertise, making them a strong candidate for businesses seeking reliable administrative support in software-related projects. - 2 reviews for software industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Software Firm (5.0/5, Aug 1, 2022): Prialto provided a virtual assistant for a software firm. The assistant handles administrative tasks, maintaining the company's CRM and supporting sales operations. [Read Full Review](https://clutch.co/go-to-review/prialto/152285) - Virtual Assistant Services for Healthcare Technology Company (5.0/5, Apr 16, 2025): A healthcare technology company hired Prialto to provide virtual assistant services. The team was responsible for assisting the client with their workflows and alleviating their manual tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/367809) ##### eCommerce Experience Prialto has garnered positive feedback from eCommerce clients, highlighting their expertise in executive calendar management and scheduling. Clients appreciate the prompt communication, cultural alignment, and the ability to deliver tasks efficiently. One client emphasized Prialto's seamless training and adaptability, marking them as a reliable partner. Overall, the sentiment suggests that Prialto is well-suited for eCommerce businesses seeking effective administrative support. - 1 review for ecommerce industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Back-Office Support for E-Commerce Company (5.0/5, Feb 18, 2025): Prialto provided back-office support for an e-commerce company. The team offered scheduling assistance and optimization and managed the client's executive and corporate calendars, providing planning services. [Read Full Review](https://clutch.co/go-to-review/prialto/353339) ##### Non-profit Experience Prialto has demonstrated significant expertise in supporting non-profit organizations, as evidenced by their collaboration with Students For Liberty. The client highlighted their strengths in effective email and calendar management, transcription services, and Salesforce management, noting their reliability and responsiveness. Prialto's unique approach of training backup assistants ensures continuous support, making them an invaluable resource for non-profits seeking efficiency and organization. Overall, the sentiment is highly positive, indicating they are a strong fit for similar projects in the non-profit sector. - 1 review for non-profit industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Services for Nonprofit Organization (5.0/5, Jan 6, 2025): Prialto provides executive assistant services to a nonprofit organization. They assist with research, email writing and management, Salesforce management, calendar management, and transcription services. [Read Full Review](https://clutch.co/go-to-review/prialto/341132) ##### Medical Experience Prialto has demonstrated strong expertise in the Medical industry, particularly in mental health counseling. A client from Houston OCD Counseling highlighted their effectiveness in patient scheduling and portal management, leading to increased patient volume and revenue. Reviewers noted Prialto's supportive project management and ability to provide backup assistance seamlessly. Overall, the sentiment reflects high satisfaction with Prialto's services, making them a reliable partner for medical professionals seeking efficient administrative support. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Mental Health Counseling Firm (5.0/5, Dec 20, 2024): Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. [Read Full Review](https://clutch.co/go-to-review/prialto/339086) ##### Retail Experience Prialto has demonstrated strong expertise in supporting retail businesses, particularly in project management and administrative assistance. One client highlighted their ability to optimize time management and improve staff communication, resulting in enhanced organizational efficiency. The overall sentiment reflects satisfaction with Prialto's stability and reliability, as they consistently meet deadlines and respond effectively to client needs, making them a suitable choice for retailers seeking to streamline operations. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Outsourcing for Multi-Industry Enterprise (5.0/5, Dec 10, 2024): Prialto provides back-office outsourcing services for a multi-industry enterprise. The team supports the client with administrative tasks, calendar management, communications, and staff coordination. [Read Full Review](https://clutch.co/go-to-review/prialto/336607) ##### Financial services Experience Prialto demonstrates strong expertise in the Financial services industry, with clients praising their proactive support, effective communication, and capacity to enhance organizational efficiency. Feedback highlights their ability to manage administrative tasks such as scheduling and CRM updates, allowing firms to focus on core business activities. Clients appreciate Prialto’s commitment to understanding specific requirements, leading to tailored solutions that deliver measurable results. Overall, the sentiment is overwhelmingly positive, indicating Prialto as a valuable partner for financial service providers seeking to optimize operations. - 3 reviews for financial services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Business Services for Commercial Auto Insurance Company (5.0/5, Apr 10, 2023): Pialto was hired by a financial services company to provide a variety of services. These include scheduling meetings, email inbox management, expense report preparation, travel scheduling and booking, and more. [Read Full Review](https://clutch.co/go-to-review/prialto/193605) - Staffing & Administrative Support for Financial Services Co (5.0/5, Jun 22, 2023): Prialto provides staffing services and administrative support for a financial services company. Prialto provides an assistant that supports the client with all their administrative tasks, including data entry. [Read Full Review](https://clutch.co/go-to-review/prialto/211080) - Back Office & Sales Outsourcing & Email Mktg for Payment Co (5.0/5, Dec 9, 2024): Prialto provides back office and sales outsourcing services for a payment company. The team manages the client's email and social media marketing, calendar, and sales outreach. [Read Full Review](https://clutch.co/go-to-review/prialto/336299) ##### Nonprofit Experience Prialto demonstrates strong expertise in supporting nonprofit organizations through tailored administrative and virtual assistant services. Clients appreciate their attention to detail, organizational skills, and seamless communication. Feedback highlights the positive impact on operational efficiency, allowing nonprofits to take on more clients and improve productivity. Overall, sentiment is highly positive, with clients noting Prialto's proactive support and commitment to quality, making them a strong candidate for nonprofits seeking reliable administrative assistance. - 3 reviews for nonprofit industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - BPO Services for Nonprofit Management Association (5.0/5, Aug 25, 2021): Prialto provides virtual assistance to a nonprofit organization management company. They’re in charge of small, time-consuming tasks for the client like taking calls or gathering information. [Read Full Review](https://clutch.co/go-to-review/prialto/117119) - Virtual Assistant Services for Nonprofit Organization (5.0/5, Sep 16, 2021): Pialtro has provided virtual assistant services for a nonprofit organization. [Read Full Review](https://clutch.co/go-to-review/prialto/134565) - Administrative Assistance & Support for Religious Nonprofit (5.0/5, Dec 5, 2024): Prialto provides administrative assistance and support for a religious nonprofit organization. [Read Full Review](https://clutch.co/go-to-review/prialto/335790) ##### Healthcare Experience Prialto has received positive feedback from clients in the Healthcare industry, highlighting their expertise in managing medical records and scheduling. Clients noted the company's responsiveness, attention to detail, and strong alignment with their organizational needs. Specific strengths included efficient communication and personalized service during onboarding, which facilitated seamless collaboration. Overall, sentiment is highly favorable, indicating that Prialto is well-suited for Healthcare providers looking to enhance operational efficiency and support. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Healthcare Technology Company (5.0/5, Jul 18, 2022): Prialto provides a productivity assistant to a healthcare technology company. This person is in charge of scheduling meetings and interviews, organizing calendars, and managing and optimizing email usage. [Read Full Review](https://clutch.co/go-to-review/prialto/150475) - Administrative Support for Concierge Medicine Practice (5.0/5, Dec 4, 2024): Prialto provides administrative support for a concierge medicine practice. The team tracks patient appointments, follows up with specialists to request reports, and files the reports into patients' charts. [Read Full Review](https://clutch.co/go-to-review/prialto/335541) ##### Sports Experience Prialto has received positive feedback from clients in the Sports industry, particularly a youth soccer club's president who praised the company's expertise in administration, scheduling, and communication. The client highlighted Prialto's strong management structure and timely delivery of services, which significantly improved their operational processes. Overall, the sentiment indicates that Prialto is a reliable partner for sports organizations seeking efficient administrative support and enhanced performance. - 1 review for sports industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Outsourcing for Youth Soccer Club (5.0/5, Feb 14, 2024): Prialto provided back-office outsourcing services to a youth soccer club. They assisted the client with administrative tasks, such as communicating and scheduling. [Read Full Review](https://clutch.co/go-to-review/prialto/268926) ##### Construction Experience Prialto has demonstrated exceptional expertise in supporting construction-related businesses, particularly in project management and customer service. Clients commend their proactive engagement and integration into corporate culture, highlighting timely delivery and effective CRM transitions. The team's strong focus on customer inquiries and personalized service fosters productivity, making Prialto a valuable partner in the construction industry. Overall, client sentiment is overwhelmingly positive, indicating that Prialto is well-suited for companies seeking reliable support to enhance operational efficiency. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - HR, R&D & Customer Service Support for Green Technology Co (5.0/5, Sep 5, 2023): Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D operations. [Read Full Review](https://clutch.co/go-to-review/prialto/230484) ##### Other Industry Experience Prialto has received positive feedback from clients in the Other Industry sector, highlighting their expertise in providing qualified executive assistants. Key strengths include flexibility, effective communication, and the ability to seamlessly integrate with client teams. Clients noted significant improvements in time management and task organization, enabling executives to focus on core activities. Overall, Prialto's commitment to quality service and adaptability makes them a strong candidate for businesses seeking support in enhancing operational efficiency. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Services for Benefit Corporation (5.0/5, Sep 30, 2022): Prialto provided executive assistant services to a benefit corporation. They deployed three executive assistants to handle calendar scheduling, expense reporting, inbox management, and personal task management. [Read Full Review](https://clutch.co/go-to-review/prialto/160540) ##### Engineering Experience Prialto has received positive feedback from clients in the Engineering industry, highlighting their expertise in project management and administrative support. Clients have noted the quality and competence of their team, which effectively reduces the administrative burden on senior staff. The responsiveness and communication of Prialto's personnel have been commended, reflecting their commitment to client success. Overall, Prialto's long-term engagement with clients indicates a reliable partnership, making them a strong candidate for those seeking dedicated support in complex projects within the Engineering sector. - 1 review for engineering industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Admin Support Staff Augmentation for Internacional Tech Co (5.0/5, Oct 8, 2021): Prialto provides administrative support services for an international technology company. Their staff acts as executive assistants for complex projects, and they mainly work on management. [Read Full Review](https://clutch.co/go-to-review/prialto/29487) ##### Media Experience Prialto has received positive feedback from clients in the Media industry, highlighting their expertise in enhancing productivity through effective assistant services. Clients noted the company's commitment to treating employees with respect and their reliable backup support. One founder emphasized that Prialto's assistance allowed them to successfully manage communications and follow-ups, effectively breaking through barriers with prospects. Overall, the sentiment indicates that Prialto is well-suited for media organizations seeking to improve operational efficiency and team collaboration. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Admin & Sales Support for Nonprofit Journalist Organization (5.0/5, Sep 29, 2021): Prialto helps a nonprofit journalist organization's admin and support services needs. These experts handle the client's inbox, setting appointments and replying on follow-ups. [Read Full Review](https://clutch.co/go-to-review/prialto/146456) ##### Real estate Experience Prialto has demonstrated notable expertise in the real estate sector, providing essential administrative support to enhance operational efficiency. Clients appreciate their proactive communication and ability to seamlessly integrate into workflows, often resulting in significant time savings. For instance, one client reported a reduction of three hours per week through effective organization of their systems. While feedback indicates areas for improvement in industry-specific knowledge, overall sentiment remains positive, positioning Prialto as a reliable partner for real estate professionals. - 2 reviews for real estate industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Admin & Customer Support for Real Estate Company (5.0/5, Aug 22, 2022): Prialto provides administrative support for a real estate company. Their work includes data entry services, responding to customer inquiries, and other administrative tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/155052) - Operational Support Services for Real Estate Company (5.0/5, Nov 12, 2025): Prialto provided operational support for a real estate company. The team organized the client’s Google Drive, cleaned up their CRM, drafted emails, and set up clients with home searches. [Read Full Review](https://clutch.co/go-to-review/prialto/419448) ##### Advertising & marketing Experience Prialto has received strong endorsements within the Advertising & Marketing sector, recognized for their proactive account management and effective communication. Clients noted their ability to handle complex tasks with precision and adapt to evolving business needs seamlessly. Their support has notably enhanced operational efficiency and revenue growth, particularly in campaign execution and data management. Overall, Prialto is viewed as a reliable partner capable of driving success in various marketing initiatives. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Growth Acceleration Platform (5.0/5, Nov 14, 2024): Prialto provides ongoing back-office support for a growth acceleration platform. The team has supported the client with campaign and creative management tasks and ad hoc projects. [Read Full Review](https://clutch.co/go-to-review/prialto/330886) - Data Collection Services for Shoe Data Collection Company (5.0/5, Aug 27, 2025): Prialto provides ongoing data entry services for a running shoe data collection company. The team is responsible for collecting data from event websites and organizing them on the client's business platform. [Read Full Review](https://clutch.co/go-to-review/prialto/401516) ##### Banks Experience Prialto has received positive feedback from clients in the Banks industry, particularly for its administrative support services. Clients appreciate the company's timely and accurate work, as well as the quality of personnel assigned to projects. The firm's ability to provide seamless coverage and generate insightful performance reports has significantly impacted clients’ operations. Overall, Prialto's expertise, value for cost, and strong communication make them a suitable partner for businesses in the Banks sector. - 1 review for banks industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Real Estate Solution Co (5.0/5, Oct 23, 2025): Prialto provided administrative support for a real estate solution company's sales team. Their resources focused on data management, reporting, and prospect research. [Read Full Review](https://clutch.co/go-to-review/prialto/415409) ##### Business services Experience Prialto has received positive feedback from clients in the business services industry, highlighting their strong project management, efficient communication, and ability to effectively support various operational tasks. Clients appreciate the expertise of Prialto's team in streamlining administrative processes, allowing businesses to focus on strategic objectives. The company's emphasis on aligning values with clients and providing quality service has led to measurable improvements in productivity and organizational efficiency, making them a suitable choice for businesses seeking reliable support. - 6 reviews for business services industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Administrative Work for Business Consulting Company (5.0/5, Aug 31, 2021): Prialto provides productivity assistants for a business consulting company's employees. These experts manage day-to-day schedules, meetings, upcoming events and more. [Read Full Review](https://clutch.co/go-to-review/prialto/120749) - Virtual Assistant & Mktg Support for Sales Training Services (5.0/5, Aug 31, 2023): Prialto provided virtual assistant and marketing support services for a sales training company. Prialto provided a virtual assistant that supported the client with marketing efficiency.  [Read Full Review](https://clutch.co/go-to-review/prialto/229683) - Operational & Admin Assistance for Security Services Company (5.0/5, Oct 13, 2023): A security services company hired Extrity Services to assist them in departmental tasks. These tasks included checking for credentials from new applicants, managing administrative tasks, and confirming shifts.  [Read Full Review](https://clutch.co/go-to-review/prialto/240873) - Event Management Services for Business Services Company (5.0/5, Nov 13, 2024): Prialto provides event management services for a coaching company. The team is responsible for planning the client's events and providing them with an assistant and a dedicated team to support their needs. [Read Full Review](https://clutch.co/go-to-review/prialto/330707) - Back Office & Market Research for Fractional CFO Firm (4.5/5, Jan 9, 2025): Prialto provides back-office support for a fractional CFO firm. The team manages the client's calendar, handles bill payments, conducts market research, and performs administrative tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/341954) - Back Office Outsourcing for Business Services Company (5.0/5, Apr 6, 2026): Prialto provided virtual assistant services for a business services company. The team handled the client's routine tasks, including audits, spreadsheet production, appointment setting, and email management. [Read Full Review](https://clutch.co/go-to-review/prialto/448133) #### Completed projects in 3 countries - Canada (1 projects) - United States (37 projects) - England (1 projects) This provider is available in 6 time zones: - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/prialto?verified=true#reviews) --- ### [XACT](https://clutch.co/profile/xact) #### 4.7 out of 5 star rating (34 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Orlando, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 50% Call Center Services - 30% Customer Service Outsourcing - 10% Staffing #### Company description XACT is a Customer Service BPO company providing Outsourced Customer Support and Call Center Solutions. Reviews highlight their strong culture fit, flexibility, and responsiveness, with a 100% positive response regarding their proactive and adaptable approach. Approximately 75% of reviewers emphasize XACT's exceptional project management and ability to enhance client productivity and satisfaction. [Visit Website](http://www.myxact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Customized support Clients have praised XACT for their exceptional customized support, highlighting their proactive approach to understanding unique business needs. One client noted that XACT tailored their training and staffing model to enhance customer service, resulting in increased satisfaction rates exceeding 80%. Another client emphasized XACT's flexibility and professionalism, stating they treated their business with utmost importance, akin to being their only client. Overall, the sentiment reflects a strong appreciation for XACT's adaptability and commitment to personalized service. - Answering Services for Recreational Events Company (4.5/5, Jun 19, 2018): They understand that every business is unique, so they actively listen to our needs and work diligently to meet our expectations. The relationship runs itself at this point, but we still correspond via email regularly and hold weekly conference calls. Their representatives are great at escalating customer issues and never overstep their permissions. [Read Full Review](https://clutch.co/go-to-review/xact/91306) - Answering Services for Recreational Events Company (4.5/5, Jun 19, 2018): We presented them with the difficult task of improving our CRM, but they were eager to come on board and build a staffing model that’s conducive to our business environment. Now, our patrons perceive our customer experience in a favorable light due to Xact’s customized approach. [Read Full Review](https://clutch.co/go-to-review/xact/91306) - Answering Services for Recreational Events Company (4.5/5, Jun 19, 2018): Openly express your needs and firmly set your expectations so they can provide a custom solution for your unique business goal. [Read Full Review](https://clutch.co/go-to-review/xact/91306) - Inbound Customer Support for Paints & Coatings Company (5.0/5, Dec 14, 2018): They always operated at the peak of professionalism and customized everything to our needs. That was one of the reasons we were attracted to them from the beginning. They were nimble and handled everything easily, even when our requests felt strange. [Read Full Review](https://clutch.co/go-to-review/xact/35364) #### 4 reviews mention Customer Service Outsourcing IT Managed Services for Logistics Co 4.0/5 — XACT provides managed IT services for a logistics company. The team has provided full-service desk phone coverage on weekends, evenings, and holidays to escalate time-sensitive issues to on-call staff. - 1 of 4 Customer Service Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/xact/346743) #### 3.9 out of 5.0 rating for cost What Clients Have Said Clients commend XACT for their strong value for money, citing competitive pricing and excellent service quality. A VP from 4AllPromos noted, 'Good value for cost,' while another client emphasized that XACT's pricing fit their budget. Overall, clients express satisfaction with the balance of quality and cost, highlighting the company's ability to deliver results without exceeding financial constraints. [Read All Reviews](https://clutch.co/profile/xact?verified=true#reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (4 reviews) - $200,000 to $999,999 (4 reviews) - $10,000 to $49,000 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 2 countries - Singapore (1 projects) - United States (31 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/xact?verified=true#reviews) --- ### [Uassist.ME](https://clutch.co/profile/uassistme) #### 4.6 out of 5 star rating (35 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Miami Beach, FL #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 30% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Uassist.ME is a Customer Support Services company specializing in Customer Service BPO and Remote Customer Care solutions. Reviewers highlight their effectiveness in reducing hold times and improving customer satisfaction scores, with a 28% reduction in dropped calls. Clients commend Uassist.ME for their professional communication and reliable problem-solving, with no areas for improvement noted. [Visit Website](https://www.uassistme.com/request-a-consultation?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months In the past six months, Uassist.ME has received positive feedback for their effective data collection services, with clients praising their impressive communication and work ethic. One client highlighted their ability to gather timely and accurate information crucial for media planning, noting a seamless collaboration through various communication channels. Overall, sentiment is highly favorable, with no reported areas for improvement, reflecting Uassist.ME's strong alignment with client values and expectations. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/uassistme?sort_by=date_desc&verified=true#reviews) #### 1 review mentions Customer Service Outsourcing Virtual Assistant Services for Landscaping Company 5.0/5 — Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and teams. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/uassistme/410552) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Uassist.ME as a cost-effective solution offering good value for money. They appreciate the quality of service relative to the pricing, with one client noting significant savings compared to hiring local staff. However, there are mixed sentiments regarding the consistency of the service quality; while many praise their responsiveness and communication, a few reviews highlight issues with the quality of work and billing practices. Overall, the sentiment is largely positive, with clients recognizing the financial benefits of partnering with Uassist.ME. [Read All Reviews](https://clutch.co/profile/uassistme?verified=true#reviews) - $10,000 to $49,000 (9 reviews) - Less than $10,000 (8 reviews) - $50,000 to $199,999 (6 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 countries - Brazil (1 projects) - Canada (2 projects) - United States (29 projects) This provider is available in 1 time zone: - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/uassistme?verified=true#reviews) --- ### [1840 & Company](https://clutch.co/profile/1840-company) #### 4.8 out of 5 star rating (17 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Overland Park, KS #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 30% Staffing #### Company description 1840 & Company is a Customer Service Outsourcing firm specializing in recruiting and managing skilled offshore customer support teams. Reviewers consistently praise their professionalism, responsiveness, and commitment to client satisfaction. With a 96% CSAT and impressive response times, 1840 & Company excels in meeting client KPIs and providing tailored call center solutions, solidifying their reputation as a dependable Customer Service BPO provider. [Visit Website](https://www.1840andco.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 2 reviews mention Customer Service Outsourcing Recruitment Services for Transportation Solutions Company 5.0/5 — 1840 & Company provided recruitment services for a transportation solutions company. They sourced qualified candidates, conducted screening, coordinated interviews, facilitated hiring, and more. - 2 of 2 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/1840-company/467343) #### Experience in 11 industries 1840 & Company has demonstrated expertise across various industries including Supply Chain, Medical, Telecommunications, and eCommerce. Feedback indicates strong capabilities in recruitment, operational efficiency, and customer service enhancement. Clients from the Supply Chain and Medical sectors particularly noted improved operational metrics and effective team building. Overall, sentiment is highly positive, highlighting their professional communication, adaptability, and commitment to client success, making them a valuable partner for businesses seeking staffing solutions in these fields. [Read All Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) ##### Financial services Experience 1840 & Company has received positive feedback from clients in the Financial services industry, particularly for their expertise in building teams and sourcing candidates. A notable client highlighted their successful partnership in establishing a Philippines-based accounting team, citing the company's responsiveness and effective project management. Overall, clients appreciate the professionalism and capability of 1840 & Company, making them a strong candidate for businesses seeking reliable support in the financial sector. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Financial Services Firm (5.0/5, Apr 15, 2024): 1840 & Company provides HR services for a financial services company. They've helped the client find and screen candidates for their Philippines-based accounting team. [Read Full Review](https://clutch.co/go-to-review/1840-company/282305) ##### Healthcare Experience 1840 & Company has demonstrated a strong capability in the Healthcare industry, particularly in improving patient communication and enhancing customer service processes. Clients have noted their professionalism, timely delivery, and proactive support, leading to reduced customer complaints and improved client retention. Their expertise in technology-based healthcare solutions positions them well to meet the demands of organizations seeking to enhance patient interaction and overall operational efficiency. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Healthcare Co (5.0/5, Mar 21, 2025): 1840 & Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to patients. [Read Full Review](https://clutch.co/go-to-review/1840-company/361622) ##### eCommerce Experience 1840 & Company demonstrates strong expertise in the eCommerce sector, particularly in talent acquisition and market expansion. Client feedback highlights their efficiency in delivering qualified candidates swiftly while adapting to client needs and time zones. Their high ratings and responsive communication reinforce their strengths in project management. Overall, they are well-positioned to assist eCommerce businesses in achieving growth and operational goals, making them a suitable partner for similar projects. - 1 review for ecommerce industry - Unknown avg. project cost - Recruitment Services for E-Commerce Company (4.5/5, Mar 11, 2025): 1840 & Company provided recruitment services for an e-commerce company. The team was tasked with hiring local, full-time staff members to help the client launch their services in North America. [Read Full Review](https://clutch.co/go-to-review/1840-company/358564) ##### Advertising & marketing Experience 1840 & Company has garnered positive feedback for their expertise in recruitment and hiring within the Advertising & Marketing sector. Clients appreciate their organized and professional approach, as well as their ability to deliver quality candidates efficiently. The overall sentiment reflects strong satisfaction with the company's communication and responsiveness, positioning them as a reliable partner for businesses seeking effective talent solutions in marketing. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Recruitment Services for Performance Marketing Company (5.0/5, Aug 19, 2024): 1840 & Company provided recruitment services for a performance marketing company. The team was responsible for vetting applicants and implementing a professional recruitment process for the client. [Read Full Review](https://clutch.co/go-to-review/1840-company/308385) ##### Telecommunications Experience 1840 & Company has demonstrated significant expertise in the Telecommunications sector, particularly in outbound sales for VoIP services. Clients commend their strong alignment with business values, effective project management, and rapid delivery of results. The company excels in training and supporting sales teams, achieving and exceeding KPIs consistently. Their operational leadership and deep understanding of telecommunications needs set them apart, making them a promising partner for businesses seeking growth in this industry. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - B2B Phone Sales Team Dev & Mgmt for VoIP Telecom Provider (5.0/5, Jun 21, 2024): 1840 & Company hires, trains, and manages B2B outbound sales reps for a VoIP telecom provider. The team uses a predictive dialer, provides daily and weekly reports, and handles over 150 cold calls daily.  [Read Full Review](https://clutch.co/go-to-review/1840-company/296007) ##### Software Experience 1840 & Company has received positive feedback regarding their expertise in software solutions, particularly in customer support and data management. Clients commend their responsiveness, adaptability, and effective project management, consistently achieving high performance metrics such as a 96% customer satisfaction rate. Their commitment to understanding client needs and delivering quality results makes them a strong candidate for businesses in the software industry seeking reliable partnerships. - 3 reviews for software industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Verification for Tech Company (5.0/5, Jul 26, 2022): 1840 & Company provides data verification services for a tech company, sourcing candidates from the Philippines. They also support the client's payroll system. [Read Full Review](https://clutch.co/go-to-review/1840-company/151554) - Customer Support for Fashion Wholesale Management Platform (5.0/5, Mar 10, 2023): 1840 & Company provides customer support for a fashion wholesale management platform. The team has multiple agents that provide chat, email, and phone support covering EU, US, Australia, and Japan shifts. [Read Full Review](https://clutch.co/go-to-review/1840-company/186221) - Call Center Services for Software Company (4.5/5, Jun 17, 2024): 1840 & Company has been hired by a software company to create a global outreach dialing team. They're responsible for finding the data agents and capturing call disposition based on dials. [Read Full Review](https://clutch.co/go-to-review/1840-company/295137) ##### Manufacturing Experience 1840 & Company has demonstrated significant expertise in the Manufacturing industry, particularly in recruitment services. Clients have praised their ability to source high-quality candidates, even in challenging geographical contexts. The company maintains effective communication throughout the hiring process, delivering timely results and meeting specific client needs. Overall, their strengths in candidate sourcing and project management make them a strong candidate for businesses seeking recruitment support in the Manufacturing sector. - 1 review for manufacturing industry - Unknown avg. project cost - Recruitment Services for Manufacturing Company (4.5/5, Dec 15, 2023): 1840 & Company provided HR services for a manufacturing firm that caters to the irrigation industry. The team helped the client recruit a sales manager and general manager for their company. [Read Full Review](https://clutch.co/go-to-review/1840-company/256271) ##### Business services Experience 1840 & Company demonstrates strong expertise in providing tailored business services, particularly in accounting and bookkeeping. Clients appreciate their ability to match skilled professionals with specific needs, contributing to increased efficiency and capacity, as evidenced by a 25% rise in client load for one reviewer. Their proactive project management and global reach further enhance their appeal, making them a promising choice for businesses seeking reliable support in the Business services industry. - 1 review for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Bookkeeping & Record-Keeping Assistance for Accounting Firm (5.0/5, Feb 3, 2023): 1840 & Company provides bookkeeping and record-keeping assistance to an accounting and bookkeeping company. They take care of the repetitive and time-consuming processes and work around 10–15 hours per week. [Read Full Review](https://clutch.co/go-to-review/1840-company/179419) ##### Food & Beverages Experience 1840 & Company has demonstrated significant expertise in supporting Food & Beverages clients, particularly seen in their collaboration with Bluestone Lane, an Australian coffee shop. Clients praise their capacity for sourcing and onboarding qualified offshore talent, which has enabled businesses to enhance back office functions. Overall, the sentiment is highly positive, highlighting their strong communication and transparent billing practices, making them a suitable partner for companies looking to scale in the Food & Beverages industry. - 1 review for food & beverages industry - $50,000 – $199,999 avg. project cost - Backoffice Support for Coffee Shop (4.5/5, Jan 23, 2023): 1840 & Company provides accounting and back office services for a coffee shop. The team is responsible for bookkeeping, accounting, and monthly billing. [Read Full Review](https://clutch.co/go-to-review/1840-company/177392) ##### Retail Experience 1840 & Company has demonstrated expertise in the Retail industry by efficiently addressing HR outsourcing needs for clients. Their quick responsiveness, effective communication, and ability to provide a tailored selection of candidates have consistently impressed clients. The positive feedback highlights their strong impact as a reliable partner in recruitment, emphasizing their capacity to deliver suitable candidates swiftly. Overall, their proven track record and strong client relationships position them as a valuable choice for retailers seeking HR solutions. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Staff Recruitment for Startup Incubator & Accelerator (5.0/5, Jul 29, 2022): 1840 & Company provides HR services for a startup incubator and accelerator. They handle recruitment efforts; the client provides the job description, and the team selects and assesses candidates. [Read Full Review](https://clutch.co/go-to-review/1840-company/152052) ##### Human Resources Experience Client feedback highlights 1840 & Company as a valuable partner in the Human Resources industry, particularly in recruitment services. They are praised for their strong cultural alignment, cost-effective solutions, and effective communication. Clients appreciate their dedication to the hiring and onboarding processes, noting a high quality of work and timely project management. Overall, the positive sentiment suggests that 1840 & Company is well-equipped to meet diverse HR needs, making them a strong candidate for organizations seeking HR support. - 1 review for human resources industry - Unknown avg. project cost - Finance & Accounting Outsourcing for Recruitment Services Co (4.5/5, Sep 5, 2025): 1840 & Company provides outsourced finance staff for a recruitment services company. The team is responsible for managing the client's bookkeeping. [Read Full Review](https://clutch.co/go-to-review/1840-company/403628) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight 1840 & Company's strong value for money, noting their competitive pricing and effective solutions. For instance, the President of Quick Pick Transportation Inc. emphasized the 'good value for cost,' while a CEO of a medical SaaS company appreciated that their pricing fit within budget constraints. Overall, feedback suggests that clients are satisfied with the quality and responsiveness of the services provided, reinforcing the perception of 1840 & Company as a reliable and cost-effective partner. [Read All Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 countries - Australia (1 projects) - Canada (3 projects) - Kenya (1 projects) - United States (9 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 10 languages: - English - Spanish - Arabic - Mandarin - French - Italian - German - Hindi - Portuguese - Romanian [View Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) --- ### [Wing Assistant](https://clutch.co/profile/wing-assistant) #### 4.7 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Berkeley, CA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Wing Assistant is a company offering Customer Support Outsourcing services, providing virtual assistant solutions tailored to various business needs. While 78% of reviewers praise their seamless integration, professionalism, and enhanced efficiency, there are concerns about the vetting process and task completion quality, accounting for approximately 22% of the feedback. Despite challenges, their cost-effective and proactive approach is noted as a key strength. [Visit Website](https://wingassistant.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### Experienced Clients express a highly positive sentiment regarding the experience with Wing Assistant, emphasizing their marketing expertise and seamless communication. One client, a Director of Marketing, noted that the dedicated support and quick responsiveness significantly increased their operational bandwidth. The strong alignment with marketing needs was a key factor in their selection, and the onboarding process was described as effective and satisfying, with no areas for improvement mentioned. - Digital Marketing Assistant for Real Estate Firm (5.0/5, Feb 18, 2023): What did you find most impressive or unique about this company? Their dedicated support for marketing and the experience their VAs have. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/181641) #### 10 reviews mention Customer Service Outsourcing Customer Service & Sales Outsourcing for Job Consultancy 5.0/5 — Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads. - 6 of 10 Customer Service Outsourcing reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/wing-assistant/373072) #### Very responsive Wing Assistant is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 3 fixed price Customer Service Outsourcing packages Full-time Customer Support Representative Give customers a way to reach you as soon as they need help. Wing Live Customer Support Reps (CSR) help with customer acquisition, onboarding, order processing, complaints, refunds and more. --- ### [MyOutDesk](https://clutch.co/profile/myoutdesk) #### 5 out of 5 star rating (68 reviews) - 1,000 - 9,999 employees - Sacramento, CA #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 30% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 25% Sales Outsourcing #### Company description MyOutDesk is a Customer Support Outsourcing company specializing in Customer Care Outsourcing, Administrative Support, and Remote Customer Care. Reviews indicate high satisfaction, with 85% of clients highlighting exceptional project management and timely service delivery. Clients particularly appreciate the professionalism, work ethic, and effective communication of MyOutDesk's team members. [Visit Website](https://www.myoutdesk.com) #### Communicative Clients frequently commend MyOutDesk for their exceptional communication skills. One client highlighted Katrina's punctuality and responsiveness, stating she was 'more responsive than anyone I've ever worked with.' Another client noted consistent communication as a key strength, emphasizing that their assistant was 'always available to help' and followed up appropriately on tasks. Overall, the sentiment regarding communication is overwhelmingly positive, with clients appreciating the clarity and effectiveness of their interactions with MyOutDesk. - Virtual Assistant Services for Real Estate Agency (5.0/5, May 14, 2026): Deliverables are on time and done with great quality. Very responsive. Communication is good. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457086) - Staff Augmentation for Real Estate Investment Company (5.0/5, May 14, 2026): The Collections Team demonstrated structured project management through organized workflows, consistent execution, and measurable accountability systems. Their operational success was driven by clear deadlines, recurring reporting, and proactive communication. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457181) - Accounting Services for Real Estate Technology Company (5.0/5, May 14, 2026): Sherry takes initiative, communicates clearly, and always maintains a positive attitude, even during busy periods and tight deadlines. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457108) - Customer Service & Administrative Support for Logistics Co (5.0/5, May 14, 2026): Their communication stands out. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457118) - Virtual Assistant Services for Financial Services Co (5.0/5, May 14, 2026): He always responds positively to feedback, and is willing to hop on a virtual call with our team if needed. MOD is overly helpful in finding the best fit for what you are looking for. Very quick in communication, and open in expectations and showcasing their assistants well. It took several rounds of interviews to find the perfect fit, but they were very quick to respond to our feedback and schedule additional sessions. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457138) #### Reviewed 52 times in the past 6 months Recent reviews of MyOutDesk highlight a strong overall sentiment, with clients praising their reliable virtual assistance across various sectors. Notably, one client noted a 127% increase in sales due to effective lead management and follow-ups. Another emphasized the efficiency gained in transaction coordination, leading to improved organization and communication. Clients consistently appreciate the professionalism and dedication of the team, with many stating there are no areas for improvement. This reflects MyOutDesk's commitment to delivering high-quality support. - 48 of 52 reviews are 5 stars - 10 new reviews for Customer Service Outsourcing services - $10,000 – $49,000 avg. project cost [Read 52 Recent Reviews](https://clutch.co/profile/myoutdesk?sort_by=date_desc&verified=true#reviews) #### 11 reviews mention Customer Service Outsourcing Virtual Assistant Services for Software Company 5.0/5 — MyOutDesk provides ongoing virtual assistant (VA) services for a software company. The team handles client onboarding, invoicing, and technical support. They also respond to inquiries and set training sessions. - 11 of 11 Customer Service Outsourcing reviews are 5 stars - 10 new reviews for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458382) #### Completed projects in 2 countries - Philippines (1 projects) - United States (54 projects) [View Reviews](https://clutch.co/profile/myoutdesk?verified=true#reviews) --- ### [ROI CX Solutions](https://clutch.co/profile/roi-cx-solutions) #### 4.8 out of 5 star rating (4 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - American Fork, UT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 15% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing #### Company description ROI CX Solutions, a company specializing in Customer Support Outsourcing services, has received overwhelmingly positive feedback. They demonstrated an excellent culture fit and responsiveness, with 100% of reviewers noting improved outcomes and better communication since new leadership was established. Their effective project management and reliable service were consistently highlighted by clients. [Visit Website](http://roicallcentersolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months In the past six months, ROI CX Solutions has received positive feedback for significantly improving customer support operations, achieving a 25% reduction in first response time and increasing customer satisfaction scores. Clients commend their flexibility, effective communication, and ability to adapt to specific needs. However, suggestions for improvement include a more proactive approach to training and early check-ins to enhance alignment. Overall, the sentiment is favorable, highlighting their contributions to operational efficiency and customer retention. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/roi-cx-solutions?sort_by=date_desc&verified=true#reviews) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services. [Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Responsive ROI CX Solutions is responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 cities - Austin, Texas (1 projects) - Dallas, Texas (1 projects) - Shiner, United States (1 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) --- ### [Specialty Answering Service](https://clutch.co/profile/specialty-answering-service) #### 4.7 out of 5 star rating (50 reviews) - 10 - 49 employees - King of Prussia, PA #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 50% Call Center Services - 20% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Specialty Answering Service is a customer support outsourcing company that offers call center solutions and remote customer care. Their services have received overwhelmingly positive feedback, with clients praising their 24/7 availability, affordability, and helpful call management features. Approximately 100% of reviewers appreciated their responsiveness and value for cost, highlighting their effective project management and flexibility in script customization. [Visit Website](http://www.specialtyansweringservice.net/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Exceeds expectations Specialty Answering Service has consistently exceeded client expectations, as highlighted by their prompt and friendly service. One client praised the SAS dashboard for its convenience in managing calls and notifications, stating, "They've exceeded my expectations." Another client noted their exceptional performance in capturing relevant information and delivering timely notifications via multiple channels, expressing high satisfaction with their responsiveness and service quality. Overall, clients appreciate the professionalism and efficiency of SAS. - Call Center Services for Financial Services Company (5.0/5, Sep 28, 2022): SAS is great! They've exceeded my expectations. Thanks for always being there. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/160097) - Call Support for Business Service Firm (5.0/5, Dec 27, 2019): I have to say that they have delivered way beyond our expectations. They always capture all the relevant information we need, and provide super-timely notifications via CALL, TEXT and EMAIL. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/109411) #### 5 reviews mention Customer Service Outsourcing Call Center Services for Exterior Remodeling Company 5.0/5 — Specialty Answering Service provides after-hours call center services for an exterior remodeling company. The team is responsible for answering phone calls during non-business hours. - 5 of 5 Customer Service Outsourcing reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/198122) #### Experience in 14 industries Specialty Answering Service has demonstrated expertise across various sectors, including real estate, automotive, financial services, and healthcare. Clients consistently praise their responsiveness, project management, and call-handling efficiency, highlighting positive impacts on operational flow and customer engagement. While feedback is overwhelmingly positive, some clients noted areas for improvement in call quality and staff communication. Overall, Specialty Answering Service is a strong candidate for businesses requiring reliable and scalable call management solutions. [Read All Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews) ##### Consumer Products Experience The reviews highlight the provider's strong expertise in managing inbound services for the Consumer Products industry, emphasizing their efficiency in handling calls and exceptional attention to detail. Clients appreciate the effective communication and customer service, which have led to significant time savings and improved operational efficiency. Overall sentiment is highly positive, suggesting that this company is well-suited for businesses in the Consumer Products sector seeking reliable and detail-oriented support. - 1 review for consumer products industry - Less than $10,000 avg. project cost - Anwering Services for Consumer Product Industry Firm (3.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136882) ##### Automotive Experience Specialty Answering Service has received positive feedback from clients in the Automotive industry, notably for their responsiveness and effective call management. Clients highlight their expertise in providing 24/7 customer support, which is crucial for businesses like towing and electric vehicle charging. Their customizable operator scripts and reliable reporting have proven beneficial, ensuring no missed customer inquiries while optimizing costs. Overall, the sentiment is highly favorable, indicating that Specialty Answering Service is a strong candidate for Automotive businesses seeking enhanced customer engagement. - 2 reviews for automotive industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Outsourced Customer Service for Vehicle Charger Manufacturer (5.0/5, Nov 12, 2024): Specialty Answering Service provides outsourced customer support services for an electrical vehicle charger manufacturer. The team is responsible for handling the client's inbound customer calls 24/7. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/330191) - Call Center Services for Towing Company (5.0/5, Apr 2, 2025): Specialty Answering Service provides ongoing call center services for a towing company. The team is responsible for answering phone calls and asking customers the client's required questions. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/364403) ##### Consumer products & services Experience Specialty Answering Service is highly regarded in the Consumer products & services sector for their effective call routing solutions and customer service automation. Clients appreciate their responsiveness, timely deliverables, and exceptional value for pricing, contributing to streamlined customer service operations. Their expertise in managing call volume and enhancing customer engagement positions them as a beneficial partner for businesses seeking efficient communication solutions in this industry. - 1 review for consumer products & services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Material Handling Equipment Co (5.0/5, Nov 18, 2024): Specialty Answering Service provides call center services for a material handling equipment company. The team has provided operators to answer calls for the client and set up an automated call routing system. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/331927) ##### Financial services Experience Specialty Answering Service demonstrates exceptional expertise in the Financial services industry, particularly in call handling for tax consulting and insurance services. Clients praise their robust scripting system, responsive customer service, and transparent billing practices. The overall sentiment reflects high satisfaction with their after-hours support, which alleviates operational pressure and enhances lead management. Their commitment to client needs and innovative solutions makes them a strong contender for businesses seeking reliable answering services in the Financial sector. - 4 reviews for financial services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Freed Up Billing Time for the Company (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/118216) - Call Center Services for Financial Services Company (5.0/5, Sep 28, 2022): Specialty Answering Service provides ongoing call center services for a financial services firm. Their main task is to handle incoming and outgoing calls on a regular basis. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/160097) - Call Center Services for Insurance Company (5.0/5, Jul 12, 2023): Specialty Answering Service has provided call center services for an insurance company. The team has helped with after-hours calls and built the call script. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/215964) - Call Center Services for Tax Consulting Firm (5.0/5, Aug 5, 2024): Specialty Answering Service provided call center services for a tax consulting firm. The tasks included answering calls outside the client's working hours, updating scripts, and sending information. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/305186) ##### Healthcare Experience Specialty Answering Service has garnered positive feedback within the Healthcare industry, highlighting their expertise in delivering reliable and efficient communication solutions. Clients commend their responsiveness and professionalism, noting that their services enhance patient engagement and streamline operations. The overall sentiment indicates that Specialty Answering Service is a strong partner for healthcare providers seeking to improve service delivery and patient satisfaction, making them a favorable choice for businesses in the sector. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - SAS is Efficient, Friendly and Upbeat (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/116863) ##### Telecommunications Experience Specialty Answering Service demonstrates strong expertise in the Telecommunications industry, effectively handling call routing and lead management for clients. Their ability to integrate seamlessly with client operations enhances professionalism and creates a larger business presence. Clients appreciate their responsive customer service, customization options, and valuable suggestions for improvement. Overall, the sentiment is highly positive, indicating that Specialty Answering Service is a solid choice for businesses seeking reliable telecommunications support. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Telecommunications Company (5.0/5, Oct 23, 2023): Specialty Answering Service provides ongoing call center services for a telecommunications company. The team handles the routing of calls to team members for sales, support, and more. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/243375) ##### Chemicals & Biotechnology Experience Specialty Answering Service (SAS) demonstrated strong expertise in the Chemicals & Biotechnology sector, particularly in providing responsive customer support for COVID-19 testing services. Clients praised SAS's ability to handle high call volumes efficiently, allowing internal teams to focus on technical inquiries. The company's quick adaptability to script updates and proactive account management resulted in improved customer experience. Overall, SAS is regarded as a valuable partner for organizations seeking to enhance their customer interaction in the Chemicals & Biotechnology industry. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Scheduling & FAQ Support for Public Benefit Corporation (5.0/5, Jan 20, 2021): Specialty Answering Service provides scheduling and FAQ support for a public benefit corporation. The team handles registration and scheduling for COVID-19 testing and answers phonecall-directed  FAQs. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/41349) ##### Transportation Experience Specialty Answering Service has garnered positive feedback from clients in the Transportation industry, particularly for their effective handling of after-hours calls for truck dealerships and leasing companies. Clients appreciate the seamless communication and responsiveness, which contributes to a smooth workflow. One client noted that after-hours calls continue to be answered without customer complaints, highlighting the company's reliability and expertise. Overall, their strengths lie in providing timely and efficient service tailored to the needs of the Transportation sector. - 1 review for transportation industry - $10,000,000 + avg. project cost - Call Center for Truck Leasing Company (4.5/5, Jul 31, 2019): Specialty Answering Service offered call center services for a trucking company to help address after-hours calls.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/141229) ##### Advertising & marketing Experience Specialty Answering Service has received positive feedback within the Advertising & marketing industry, particularly for their reliable and cost-effective answering services. Clients highlight their 24/7 availability and effective communication, which significantly enhances workflow and saves time. The overall sentiment indicates that they are a strong fit for businesses seeking dependable support in managing client calls, making them an excellent choice for those in the Advertising & marketing sector. - 1 review for advertising & marketing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Answering Services for SMM Agency (5.0/5, Sep 17, 2019): Specialty Answering Service provides answering services for a social media marketing (SMM) agency. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/47310) ##### Information technology Experience Specialty Answering Service demonstrates strong expertise in automating inbound call flows for IT service firms, with clients praising their attentiveness and professionalism. Feedback indicates impressive service levels maintained over time and effective collaboration between teams. Their skilled agents and experienced programming contribute to logical, scripted call flows, enhancing operational efficiency. Overall sentiment reflects satisfaction, suggesting they are a reliable partner for IT businesses seeking exceptional call management solutions. - 2 reviews for information technology industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for IT Firm (5.0/5, Sep 17, 2019): Specialty Answering Service worked on scripted inbound call flows for an IT services company.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/46503) - Customers are Impressed with SAS (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117971) ##### IT Services Experience Specialty Answering Service is highly regarded for its reliable and responsive call answering services, enhancing operational efficiency for clients in the IT Services industry. Their simple email alert procedure facilitates seamless communication, allowing teams to focus on critical tasks without interruptions. Clients appreciate the significant productivity improvements, although some suggest a desire for analytical data to optimize call handling further. Overall, Specialty Answering Service demonstrates expertise in delivering impactful solutions tailored to the needs of IT firms. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Answering Services for R&D Defense Contractor (5.0/5, Feb 19, 2019): Specialty Answering Services answered calls and forwarded messages to the appropriate internal parties using an email system. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/61628) ##### Arts, entertainment & music Experience The provider has demonstrated strong expertise in the Arts, entertainment, and music industry, receiving positive feedback for their innovative solutions and impactful results. Clients commend their ability to understand industry nuances, delivering tailored strategies that enhance project outcomes. Overall sentiment reflects confidence in the provider's capacity to drive success and foster creativity, making them a suitable choice for businesses seeking specialized support in this dynamic sector. - 2 reviews for arts, entertainment & music industry - Less than $10,000 avg. project cost - Great Live Answering Service (3.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117329) - Good Performance and Information For Our Callers (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/118227) ##### Business services Experience Specialty Answering Service has garnered positive feedback within the Business services industry, particularly for their responsiveness and effective after-hours support. Clients praise their attentive customer service, timely communication, and ability to capture critical information. The company has demonstrated a strong impact by preventing missed calls and ensuring urgent matters are addressed promptly, making them a reliable choice for businesses seeking to enhance their customer engagement and operational efficiency. - 3 reviews for business services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Call Support for Business Service Firm (5.0/5, Dec 27, 2019): Specialty Answering Service provides after-hours answering services for a business service provider. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/109411) - Answering Service for Property Management Company (5.0/5, Jul 23, 2020): Specialty Answering Service offers after-hours call answering services for a property management company. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/143741) - Call Center Services for Writing Services Company (5.0/5, Apr 12, 2023): A professional writing company hired Specialty Answering Service for their call center services. The team is responsible for answering and resolving customer issues through email and text. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/194114) ##### Manufacturing Experience Specialty Answering Service has received positive feedback from clients in the Manufacturing sector, particularly for their expertise in handling inbound communication and order tracking. Clients appreciate their professionalism and responsiveness, which have significantly reduced staffing needs and improved operational efficiency. Despite some challenges with language barriers, the overall sentiment reflects satisfaction with their service quality and the positive impact on cost savings and profitability. This makes them a strong candidate for businesses seeking reliable support in the Manufacturing industry. - 3 reviews for manufacturing industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - IVR and Call Answering Services for Manufacturing Company (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/37138) - Delivery Tracking & Order Processing for Food Manufacturer (5.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136623) - Inbound Appointment Scheduling for Food Product Producer (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/146642) ##### Legal Experience Specialty Answering Service has demonstrated significant expertise in the Legal industry, providing effective phone answering and calendaring solutions that enhance operational efficiency for law firms. Clients have noted improvements in workflow and client call handling, leading to increased productivity and lead conversion. The company's responsiveness to inquiries and flexibility in service plans are highlighted as strengths, making them a suitable partner for law firms seeking to project a professional image while managing costs. - 2 reviews for legal industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Answering & Calendar Services for Law Firm (5.0/5, Apr 10, 2020): A law firm hired Specialty Answering Services to answer phones. They provide answering and calendaring services. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/56410) - Call Center Services for Law Firm (5.0/5, Jan 21, 2020): To reduce the administrative burden of responding to phone calls, Specialty Answering Service served as a virtual secretary. They answered every call and transferred legitimate inquiries to the right resource. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/122196) ##### Other industries Experience Specialty Answering Service has received strong feedback from clients across various industries, including veterinary care, family medicine, and construction. Clients have praised their responsiveness, effective communication, and ability to manage urgent calls efficiently. Notably, their services have enabled businesses to enhance productivity and focus on core operations by effectively handling inbound inquiries. The overall sentiment is overwhelmingly positive, highlighting their value in streamlining customer interactions and support, making them a suitable choice for companies seeking reliable answering services in diverse sectors. - 17 reviews for other industries industry - 9 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Scheduling & FAQ Support for Public Benefit Corporation (5.0/5, Jan 20, 2021): Specialty Answering Service provides scheduling and FAQ support for a public benefit corporation. The team handles registration and scheduling for COVID-19 testing and answers phonecall-directed  FAQs. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/41349) - Answering Services for R&D Defense Contractor (5.0/5, Feb 19, 2019): Specialty Answering Services answered calls and forwarded messages to the appropriate internal parties using an email system. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/61628) - SAS is Efficient, Friendly and Upbeat (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/116863) - Specialty Answering Service Saved Us Millions (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117421) - SAS Increases Productivity and Improves Customer Service (2.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117469) - Good 24/7 Service (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117954) - Good Computer Intregation (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/118012) - Answering Services for Mental Health Therapy Practice (4.5/5, Jul 10, 2020): Specialty Answering Service provides call center services for a mental health therapy practice. The team is responsible for answering all incoming calls. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/133398) - Year-Round Answering Services for Business Firm (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136666) - Anwering Services for Consumer Product Industry Firm (3.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136882) - Call Center for Truck Leasing Company (4.5/5, Jul 31, 2019): Specialty Answering Service offered call center services for a trucking company to help address after-hours calls.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/141229) - After-Hours Answering Service for Trucking Company (3.5/5, Dec 29, 2020): Specialty Answering Service provides after-hours call center services for a trucking company. The team works on answering emergency calls from drivers after business hours.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/147020) - Call Center Services for Exterior Remodeling Company (5.0/5, Apr 28, 2023): Specialty Answering Service provides after-hours call center services for an exterior remodeling company. The team is responsible for answering phone calls during non-business hours. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/198122) - Call Center Services for Family Medicine Practice (4.5/5, Mar 7, 2024): Specialty Answering Service provides call center services for a family medicine practice. The team is tasked with handling after-hour calls and forwarding them to the client's team. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/274150) - Outsourced Customer Service for Veterinary Clinic (5.0/5, Apr 18, 2024): Specialty Answering Service provides ongoing outsourced customer services for a veterinary clinic. The team is responsible for screening, message taking, and customer support. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/283354) - Call Center Services for Yard Ramp Co (5.0/5, Oct 14, 2024): Specialty Answering Service provides live receptionist services for a yard ramp company. The team has been responsible for the live receptionist scripting, employee phone systems, and computer applications. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/322286) - Call Center Services for Construction Company (5.0/5, Nov 26, 2025): Specialty Answering Service provides call center services for a construction company. The team is responsible for answering calls and taking messages for the client. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/422281) ##### Real estate Experience Specialty Answering Service has demonstrated significant expertise in the real estate industry, with positive feedback highlighting their efficiency and responsiveness. Clients appreciated their ability to handle call management effectively, particularly in filtering and gathering key information from incoming calls related to property sales. The overall sentiment is highly favorable, emphasizing their knowledgeable team and valuable support, making them a strong candidate for businesses seeking reliable communication solutions in real estate. - 2 reviews for real estate industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - After-Hours Call Services for Property Management Co. (5.0/5, Oct 2, 2020): Specialty Answering Service identified and resolved call routing issues for a multi-tenant commercial real estate company. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/78073) - Call Center Services for Real Estate Company (5.0/5, Jul 31, 2025): Specialty Answering Service provides call center services for a real estate company. The team handles incoming calls from various marketing initiatives, gathers information, and filters calls for the client. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/394746) ##### Hospitality & leisure Experience Feedback on Specialty Answering Service within the Hospitality & leisure industry indicates significant dissatisfaction among clients. A co-owner of a cleaning service reported unprofessional conduct, including failure to adhere to call scripts and excessive billing. Clients experienced negative customer interactions and were compelled to seek alternative solutions due to the lack of effective communication and project management. Overall, the company's shortcomings suggest potential clients should carefully consider their reliability and adherence to service agreements before engaging. - 1 review for hospitality & leisure industry - Less than $10,000 avg. project cost - Answering Services for Residential & Commercial Cleaning Firm (0.5/5, Apr 9, 2018): Specialty Answering Service was contracted to provide answering services for customers calling to schedule or reschedule appointments during a four-month engagement.   [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/66725) ##### Utilities Experience Specialty Answering Service has garnered positive feedback from clients in the Utilities industry, highlighting their expertise in providing after-hours customer service and emergency call handling. Clients commend the company's responsiveness, professionalism, and ability to adapt to specific needs, ensuring effective communication during critical times. The overall sentiment reflects confidence in their services, indicating they are a reliable partner for utilities seeking enhanced customer support solutions. - 2 reviews for utilities industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Answering Service Support for Municipal Water Utility (5.0/5, Oct 23, 2019): Specialty Answering Service provided call answering services for a municipal water utility so they could answer emergencies during off-hours.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/70698) - Customer Support for Utilities Company (5.0/5, Jul 2, 2019): Specialty Answering Service provides customer service associates and phone answering services. Working during the night and on holidays and weekends, their staff ensures 24/7 coverage. This review was updated by the client on July 23, 2019. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/126532) ##### Other Industry Experience Specialty Answering Service has demonstrated expertise in providing reliable after-hours answering services for companies in the Other Industry, such as exterior remodeling. Clients appreciate their timely response to calls and effective communication through modern tools like dashboards. Overall sentiment reflects satisfaction with their value for cost and project management, indicating that they are a strong fit for businesses seeking efficient customer support solutions. - 1 review for other industry industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Exterior Remodeling Company (5.0/5, Apr 28, 2023): Specialty Answering Service provides after-hours call center services for an exterior remodeling company. The team is responsible for answering phone calls during non-business hours. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/198122) #### Completed projects in 2 countries - Canada (1 projects) - United States (42 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews) --- ### [Ver-A-Fast](https://clutch.co/profile/ver-fast) #### 5 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Mentor, OH #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 40% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Ver-A-Fast is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The reviews highlight their proficiency in handling customer interactions, with an 85% service level goal consistently met. Clients appreciate their low turnover and customizable programs, contributing to high satisfaction and successful project outcomes. [Visit Website](https://verafast.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 2 times in the past 6 months Recent reviews for Ver-A-Fast highlight their effective communication and project management. Clients commend their ability to handle high volumes of inquiries, resulting in quicker response times and reduced staff needs. For instance, a customer noted the successful management of their order line, with representatives demonstrating strong customer service skills. While minor errors occurred, they were addressed constructively. Overall, sentiment is positive, with clients appreciating the company's alignment with their values and the retention of knowledgeable staff. - 2 of 2 reviews are 5 stars - 1 new review for Customer Service Outsourcing services - $10,000 – $49,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/ver-fast?sort_by=date_desc&verified=true#reviews) #### Experience in 4 industries Ver-A-Fast demonstrates strong expertise across various industries including Insurance, Retail, Business Services, and Food & Beverage. Clients commend their efficient call management, responsiveness, and ability to meet service and revenue goals. In Insurance and Retail, Ver-A-Fast has notably improved customer response times and boosted sales performance. Their experience in Business Services showcases a high connection rate and reliability. Overall, feedback is positive, indicating they are well-suited for companies seeking robust customer support solutions. [Read All Reviews](https://clutch.co/profile/ver-fast?verified=true#reviews) ##### Business services Experience Ver-A-Fast has demonstrated significant expertise in the Business services industry, particularly in call center operations. Clients commend their impressive connection rates and timely project management. The team is noted for their responsiveness and effective reporting, ensuring clients maintain strong customer connections. Overall, the positive feedback suggests they are a reliable partner for businesses seeking to enhance their customer engagement and operational efficiency. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Business Services Company (5.0/5, Dec 31, 2025): Ver-A-Fast provides call center services for a business services company. The team dials a set list of leads to connect with the client's customers and provides regular reports on the call outcomes. [Read Full Review](https://clutch.co/go-to-review/ver-fast/428004) ##### Retail Experience Ver-A-Fast has received positive feedback from retail clients, particularly in enhancing customer experience and driving revenue growth. Clients commend their expertise in managing customer contacts and supporting both pre- and post-purchase inquiries. The provider's ability to customize programs and consistently meet service level goals demonstrates their commitment to client satisfaction. With a proven track record of fostering strong partnerships, Ver-A-Fast is well-positioned to support businesses in the retail sector. - 1 review for retail industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Mattress Retailer (5.0/5, Jan 13, 2026): Ver-A-Fast supported a mattress retailer's CX team by handling customer contacts, including phone calls, post-purchase support, pre-purchase inquiries, and a sales program. [Read Full Review](https://clutch.co/go-to-review/ver-fast/429798) ##### Insurance Experience Ver-A-Fast demonstrates significant expertise in the Insurance sector by providing efficient communication support, including after-hours services. Clients appreciate their flexible and organized project management, leading to improved response times and reduced staffing needs for inquiries. Overall sentiment is highly positive, highlighting their alignment with client values and seamless integration into existing operations, making them a strong candidate for businesses seeking support in the Insurance industry. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Outreach Services for Insurance Company (5.0/5, Jan 28, 2026): Ver-A-Fast provides call center services for an insurance solutions company. Their team handles phone call response and routing, email response, triage, and after-hours answering services. [Read Full Review](https://clutch.co/go-to-review/ver-fast/432650) ##### Food & Beverage Experience Ver-A-Fast has demonstrated significant expertise in the Food & Beverage industry, specifically through their collaboration with Fairytale Brownies. Their team effectively managed the 1-800 order line, ensuring customer orders were placed accurately and promptly. Clients appreciate their strong culture fit, low turnover, and commitment to customer service. Overall, Ver-A-Fast is well-equipped to enhance operational efficiency and customer satisfaction for businesses in the Food & Beverage sector. - 1 review for food & beverage industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Bakery (5.0/5, Feb 2, 2026): Ver-A-Fast provided call center services for a bakery. The team helped end customers place orders over the phone and answered general questions about the client's products. [Read Full Review](https://clutch.co/go-to-review/ver-fast/433581) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Ver-A-Fast's strong value for money, noting their competitive pricing and alignment with client needs. One reviewer stated they chose Ver-A-Fast for their 'good value for the cost' and another emphasized that their 'pricing fit our budget.' Overall, feedback indicates satisfaction with the cost-effectiveness of their services, which have led to improved operational efficiency and revenue growth for clients. [Read All Reviews](https://clutch.co/profile/ver-fast?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 4 cities - Atlanta, Georgia (1 projects) - Arlington Heights, Illinois (1 projects) - Beverly Hills, California (1 projects) - Phoenix, Arizona (1 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/ver-fast?verified=true#reviews) --- ### [The Hour - Back Office and Virtual Assistant Services](https://clutch.co/profile/hour-back-office-virtual-assistant-services) #### 5 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Great Neck Plaza, NY #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 5% Document Digitization & Management - 10% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting #### Company description The Hour - Back Office and Virtual Assistant Services is a customer service BPO specializing in outsourced back-office and virtual assistant services, including data management, customer support, and administrative tasks. Reviews indicate a 100% satisfaction rate, with clients praising responsiveness, cost-effectiveness, and seamless integration with existing workflows. Notably, 80% of reviewers highlight their efficiency in communication and task execution. [Visit Website](https://thehour.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Customized support Clients have expressed high satisfaction with The Hour's customized support, noting their effective management of inquiries and operational tasks. One client highlighted their ability to seamlessly integrate into existing workflows, enhancing collaboration and responsiveness. Their flexibility and proactive communication were particularly praised, with specific mentions of anticipating client needs. Overall, feedback reflects a strong sentiment towards The Hour's tailored approach, though suggestions for incorporating advanced technological tools were noted for further improvement. #### Reviewed 21 times in the past 6 months Recent reviews of The Hour - Back Office and Virtual Assistant Services highlight exceptional responsiveness, organization, and accuracy in delivering services across various industries. Clients commend their ability to streamline operations, improve turnaround times, and enhance overall workflow efficiency. One client noted a 70% workload reduction, allowing their team to focus on growth. Overall sentiment remains overwhelmingly positive, with no significant areas for improvement reported in the last six months. - 21 of 21 reviews are 5 stars - 1 new review for Customer Service Outsourcing services - $10,000 – $49,000 avg. project cost [Read 21 Recent Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?sort_by=date_desc&verified=true#reviews) #### Experience in 10 industries The Hour - Back Office and Virtual Assistant Services has demonstrated strong expertise across several industries, including Insurance, Financial Services, eCommerce, Information Technology, and Medical sectors. Clients appreciate their organizational skills, timely delivery, and accuracy, leading to improved operational efficiency and reduced workloads. Overall sentiment is highly positive, particularly in Insurance and Financial Services, where their support enhances team productivity and client satisfaction. Their adaptable and professional approach makes them a suitable partner for businesses seeking back-office and administrative assistance. [Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) ##### Advertising & marketing Experience The Hour - Back Office and Virtual Assistant Services demonstrates notable expertise in the Advertising & Marketing sector, particularly in influencer marketing and data-driven strategies. Clients commend their accountability, efficiency, and responsiveness, which significantly enhance workflow optimization and CRM management. Positive feedback highlights measurable improvements in operational smoothness and timely project delivery, making them a strong candidate for businesses seeking reliable support in their marketing initiatives. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - CRM Mgmt & Workflow Optimization for Digital Mktg Agency (5.0/5, Apr 20, 2026): The Hour - Back Office and Virtual Assistant Services provides CRM management and workflow optimization support for a digital marketing firm. They handle backend operations and data management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451502) ##### eCommerce Experience The Hour - Back Office and Virtual Assistant Services receives positive feedback from eCommerce clients, highlighting their expertise in inventory management, order tracking, and operations support. Clients report improved financial accuracy, streamlined operations, and timely task delivery. Their proactive communication and adaptability are commended, making them a reliable partner for eCommerce businesses seeking to enhance backend operations. Overall, their strengths in efficiency and accountability position them as a valuable asset for companies in the eCommerce industry. - 2 reviews for ecommerce industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Operational Support for E-Commerce Company (5.0/5, Apr 3, 2026): The Hour - Back Office and Virtual Assistant Services provides operational support for an e-commerce company. Their work includes inventory management, order tracking, and order fulfillment. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/447621) - Back-Office Outsourcing & Accounting for Supermarket Chain (5.0/5, Jun 30, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office outsouring and accounting for a supermarket chain. The team handles invoice entry, accounting, and financial record maintenance. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/468827) ##### Pharmaceuticals Experience The Hour - Back Office and Virtual Assistant Services is highly regarded in the Pharmaceuticals industry, particularly for its expertise in life science recruitment. Clients appreciate their proactive approach, effective communication, and alignment with company values. The team's ability to deliver on time and within budget has been noted as a significant strength. Overall, the positive sentiment reflects their capacity to enhance operational efficiency and support the growth of businesses within the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Support for Life Sciences Recruiting Co (5.0/5, Jul 7, 2025): The Hour - Back Office and Virtual Assistant Services provides back office support for a life sciences recruiting company. The team has built a database of candidates and clients and supports outreach tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388046) ##### Human Resources Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Human Resources sector, highlighting their expertise in recruitment and operational efficiency. Clients commend their responsiveness, project management skills, and ability to enhance candidate engagement through data-driven approaches. Their adaptability and strong communication foster a collaborative environment, making them a valuable partner for HR needs. Overall, potential clients in the HR industry can expect effective support tailored to their specific requirements. - 4 reviews for human resources industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Technical Recruitment Firm (5.0/5, Aug 8, 2022): The Hour was hired by a technical recruitment firm to source and recruit candidates to help them scale their end clients' teams.  They've helped build out and iterate on the client's recruitment processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/153150) - Operational & Customer Support for Human Resources Company (5.0/5, Apr 2, 2025): The Hour - Back Office and Virtual Assistant Services provides operational and end customer support for a human resources company. The team manages inquiries and assists with account setups and job postings. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/364451) - Staff Augmentation for Software Company (4.5/5, Jul 3, 2025): The Hour - Back Office and Virtual Assistant Services provides staff augmentation for an HCM software company. The team assists with project management, recruitment, administrative tasks, and reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387150) - App Management & Support for HR Solutions Firm (5.0/5, Jul 6, 2025): The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach strategies. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387735) ##### Real estate Experience The Hour - Back Office and Virtual Assistant Services has demonstrated expertise in the real estate sector through effective CRM management, graphic design, and project management. Clients praise their attention to detail, structured approach, and ability to enhance property visualization with high-quality floor plans and aerial maps. Overall, feedback reflects high satisfaction, with clients noting improved client follow-ups and engaging presentation materials. Their organized and responsive service model positions them as a reliable partner for real estate professionals seeking support. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Architectural Design & CRM Consulting for Real Estate Co (5.0/5, Feb 14, 2025): A real estate company has hired The Hour - Back Office and Virtual Assistant Services for CRM management and graphic and architectural design. The team has been responsible for designs like custom floor plans. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/352145) ##### Software Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Software industry, highlighting their flexibility, professionalism, and effective collaboration. Clients appreciate their strategic approach to recruitment, focusing on aptitude and attitude, which has resulted in successful expansion of Customer Success teams. Their responsiveness and integration with tools like Office 365 and Zendesk enhance operational efficiency. Overall, they are seen as a reliable partner for companies seeking to enhance engagement and support in the Software sector. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for AI -Sourcing Automation Platform (5.0/5, Aug 26, 2022): The Hour - Back Office and Virtual Assistant Services provides BPO services for an Ai-sourcing automation platform. They provide support to the client's customer success and platform engagement team. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/155699) ##### Business services Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in bookkeeping and financial management, consistently delivering accurate and timely services. Clients appreciate the organized approach to accounts payable/receivable and the dedicated team structure, which includes quality control measures at no additional cost. Overall feedback highlights their responsive project management and budget-friendly pricing, making them a valuable partner for businesses seeking efficient financial support in the Business services industry. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Accounting for Business Services Firm (5.0/5, Mar 20, 2026): The Hour - Back Office and Virtual Assistant Services provides accounting services to a business services firm, including bookkeeping using QuickBooks, credit card reconciliations, and audit report preparation. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444170) ##### Retail Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in streamlining retail operations, particularly for supermarket chains. Clients appreciate their rapid invoice processing, organized financial record management, and reliable reporting, which enhance operational efficiency. The team's responsive communication and proactive management ensure timely project delivery without disruption. Overall, positive sentiment highlights their excellent value for cost and commitment to client satisfaction, making them a fitting choice for businesses in the retail sector. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Supermarket Chain (5.0/5, Mar 18, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services to a supermarket chain. The team manages invoice processing and supports inventory accounting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/443768) ##### Financial services Experience Reviews from a financial services client highlight The Hour - Back Office and Virtual Assistant Services as a reliable partner for backend support and data management in the mortgage industry. Clients appreciate their adaptability to AI technology, timely project delivery, and responsiveness. Overall sentiment is positive, indicating that the company effectively enhances organizational processes and workflow efficiency, making them a suitable choice for businesses seeking support in financial services. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Backend Support for Financial Services Company (5.0/5, Apr 17, 2026): The Hour - Back Office and Virtual Assistant Services provides backend support to a financial services company. The team manages data, handles documentation, and coordinates workflow for mortgage processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451009) ##### Information technology Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback in the IT industry, particularly for its affordability and dedication to client support. Clients appreciate their ability to assist with back-office tasks and customer service, highlighting their flexibility and willingness to learn new tools. Overall, the sentiment is favorable, suggesting that potential clients in the Information Technology sector can expect reliable assistance and a commitment to service excellence. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for IT Company (5.0/5, May 14, 2026): The Hour - Back Office and Virtual Assistant Services provided virtual assistant services for an IT company. The team helped with day-to-day tasks and backend work like security reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/457257) ##### Insurance Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from various insurance industry clients, emphasizing their expertise in policy administration, quoting, and operational support. Clients appreciate their efficiency, improved accuracy, and timely communication, which enhance workflow and allow internal teams to focus on core business activities. The overall sentiment highlights their adaptability, professionalism, and value for cost, making them a strong fit for companies seeking reliable back-office support in the insurance sector. - 14 reviews for insurance industry - 14 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Insurance Agency (5.0/5, Jan 22, 2025): The Hour - Back Office and Virtual Assistant Services provides backend support for an insurance agency. The team quotes insurance, resolves account issues, and proactively reaches out to customers via email. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/345228) - Back Office & Customer Service Outsourcing for Insurance Co (5.0/5, Feb 11, 2025): The Hour - Back Office and Virtual Assistant Services has provided back-office support for an insurance company. The team has handled scheduling, data management, independent agent coordination, and data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/351045) - Insurance Services & Brokers for Insurance Co (5.0/5, Feb 20, 2025): The Hour - Back Office and Virtual Assistant Services provides quoting assistance for an insurance company. The team handles data entry, quote comparisons, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/353802) - Virtual Assistant Services for Insurance Company (5.0/5, Jul 1, 2025): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance company. The team handles payroll deductions, open enrollment, census uploading, and CRM data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386606) - Back-Office Outsourcing for Insurance Company (5.0/5, Jul 2, 2025): The Hour provides three virtual assistants for an insurance company. The team helps the client with daily back-office tasks, including quoting, issuing insurance certificates, and policy servicing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386971) - Insurance Services & Brokers for Insurance Company (5.0/5, Jul 8, 2025): The Hour - Back Office and Virtual Assistant Services provides ongoing staff augmentation services for an insurance company. The team works on various background administration projects. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388476) - Back-Office Support for Insurance & Employee Benefits Firm (5.0/5, Mar 23, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance and employee benefits firm. They manage the client's data, handle workflows, and offer operational support. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444890) - Virtual Assistant Services for Insurance Agency (5.0/5, Mar 31, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance agency. The team handles insurance renewal processes and commercial and personal lines quoting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/446972) - Back-Office Outsourcing for Insurance Company (5.0/5, May 13, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office services for an insurance agency. The team handles backend support, policy administration, quoting, and customer success management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/456889) - Back-Office Outsourcing for Insurance Brokerage (5.0/5, May 21, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance brokerage. The team handles re-rating clients, calling carriers, uploading information, and other tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/458978) - Virtual Assistant Services for Insurance Company (5.0/5, May 29, 2026): The Hour - Back Office and Virtual Assistant Services provides a virtual assistant to an insurance company. The team manages administrative tasks, supports daily operations, and assists with LinkedIn marketing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/460818) - Policy Admin, Data Entry & Support for Insurance Agency (5.0/5, Jul 9, 2026): The Hour - Back Office and Virtual Assistant Services handles policy administration, data entry, document management, carrier coordination and renewal support for an insurance agency. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/471077) - Insurance Services & Brokers for Insurance Company (5.0/5, Jul 21, 2026): The Hour - Back Office and Virtual Assistant Services provides insurance services for an insurance company. The team prepares commercial and personal quotes and reviews policy information. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/474000) - Insurance Services & Brokers for Insurance (5.0/5, Jul 27, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance firm. The team manages policy administration tasks, data entry, document processing, and CRM updates. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/475623) #### Completed projects in 2 countries - Canada (7 projects) - United States (25 projects) This provider is fluent in 5 languages: - English - Spanish - Dutch - French - Hindi [View Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) --- ### [Remote Raven](https://clutch.co/profile/remote-raven) #### 5 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Scottsdale, AZ #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% Litigation Support Services - 15% Recruitment Process Outsourcing - 10% Sales Outsourcing - 15% Staffing #### Company description Remote Raven is a Customer Service BPO specializing in Customer Support Services and Call Center Solutions. They receive overwhelmingly positive feedback, with 100% of reviews highlighting their seamless process and highly qualified staff. Clients commend their integrity, proactive management, and community-building efforts, which foster motivated, loyal virtual assistants who enhance operational efficiency. [Visit Website](https://hireremoteraven.com/?utm_source=clutch.co&utm_medium=referral) #### Great team Clients consistently commend Remote Raven for their exceptional team quality and effective communication. One client highlighted the impressive prequalification process that simplifies candidate selection, stating, "What separates Remote Raven from the others is the quality of staff they employ." Additionally, the team’s timely delivery of financial statements and adherence to deadlines have been noted as significant improvements, reinforcing the overall sentiment of satisfaction and confidence in their capabilities. - Accounting Services for Private Equity Real Estate Firm (5.0/5, Jul 13, 2026): Remote Raven is clear about the project timeline and manages my expectations well. The team is also clear about the hiring process and timeframe, and I’m pleased with the outcome. We communicate via virtual meetings, emails, and messaging apps. [Read Full Review](https://clutch.co/go-to-review/remote-raven/471797) #### 1 review mentions Customer Service Outsourcing Virtual Assistant Services for Business Consulting Firm 5.0/5 — Remote Raven provides virtual assistant services for a business consulting firm. The team sources and onboards VAs for various roles, including admin support, customer service, video editing, and accounting. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/remote-raven/472157) #### Experience in 5 industries Remote Raven has garnered positive feedback across multiple industries, including Financial Services, Home Services, Insurance, and Advertising & Marketing. Clients commend their exceptional recruitment processes, timely project management, and high-quality talent. In Financial Services, they improved operational efficiency and maintained accurate financial records. In Home Services, they provided substantial cost savings and reliable staffing. Overall sentiment is highly favorable, indicating Remote Raven's expertise and effectiveness make them a strong partner for businesses seeking staffing solutions in these sectors. [Read All Reviews](https://clutch.co/profile/remote-raven?verified=true#reviews) ##### Insurance Experience Remote Raven has demonstrated strong expertise in the insurance sector, particularly through their effective back-office support for Infinity Insurance Partners. The company excels in sourcing and onboarding qualified personnel, leading to improved operational efficiency and cost-effectiveness. Clients appreciate their tailored approach and alignment with business values, resulting in quicker response times and enhanced service delivery. Overall, Remote Raven is well-suited for insurance businesses seeking reliable support and workforce management. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office Outsourcing for Insurance Brokerage (5.0/5, Jul 9, 2026): Remote Raven has provided back-office outsourcing for an insurance brokerage. They've interviewed candidates, found applicants for open roles, and assisted with onboarding for the client. [Read Full Review](https://clutch.co/go-to-review/remote-raven/471074) ##### Advertising & marketing Experience Remote Raven has received positive feedback in the Advertising & Marketing industry for their exceptional recruitment and onboarding services. Clients commend their expertise in sourcing qualified candidates and facilitating innovative tech implementations that enhance productivity. The team's communicative approach and timely delivery further bolster their reputation, making them a strong partner for businesses seeking effective staffing solutions in marketing. Overall sentiment indicates a high level of satisfaction, affirming Remote Raven's position as a top-tier choice for advertising and marketing firms. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Recruitment Services for Digital Agency (5.0/5, Jul 28, 2026): Remote Raven has sourced and placed three new hires for a digital agency. The team has also helped onboard them and get them set up with security measures. [Read Full Review](https://clutch.co/go-to-review/remote-raven/475881) #### Completed projects in 4 cities - Westbrook, Maine (1 projects) - West Jordan, Utah (1 projects) - Phoenix, Arizona (1 projects) - Scottsdale, Arizona (3 projects) This provider is available in 1 time zone: - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/remote-raven?verified=true#reviews) --- ### [Top Customer Service](https://clutch.co/profile/top-customer-service) #### 5 out of 5 star rating (68 reviews) - $1,000+ minimum project size - 250 - 999 employees - Brooklyn, NY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 55% Customer Service Outsourcing - 15% Data Annotation Services #### Company description Top Customer Service is a Customer Support Outsourcing and Call Center Solutions provider that delivers high-quality outsourced customer support and call center services. Across multiple sectors, 100% of reviews highlight their professionalism and efficiency, with over 90% noting significant improvements in response times and customer satisfaction. Their blend of human agents and AI systems ensures precise communication and brand representation for various client needs. [Visit Website](https://bpo.topcustomerservice.com/) #### Reviewed 16 times in the past 6 months Recent reviews for Top Customer Service reflect a consistently positive sentiment, highlighting their professionalism and effective communication skills. Clients from various industries noted improvements in response times and customer satisfaction, with one remarking on the 'dedication and responsiveness' of their team. Specific feedback included enhanced organization of service requests and fewer missed inquiries. While some clients suggested proactive content strategy recommendations, overall, the feedback indicates strong alignment with client needs and high-quality service delivery. - 16 of 16 reviews are 5 stars - 9 new reviews for Customer Service Outsourcing services - $50,000 – $199,999 avg. project cost [Read 16 Recent Reviews](https://clutch.co/profile/top-customer-service?sort_by=date_desc&verified=true#reviews) #### 25 reviews mention Customer Service Outsourcing Customer Service & Back-Office Support for Protection Agency 5.0/5 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. - 25 of 25 Customer Service Outsourcing reviews are 5 stars - 16 new reviews for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/top-customer-service/383609) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred. [Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) - $10,000 to $49,000 (18 reviews) - $50,000 to $199,999 (11 reviews) - $200,000 to $999,999 (6 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive Top Customer Service is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [TECHSPEED INC](https://clutch.co/profile/techspeed) #### 4.9 out of 5 star rating (18 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 25% Call Center Services - 25% Content Moderation Services - 20% Customer Service Outsourcing #### Company description TECHSPEED INC is a Customer Service BPO that provides Remote Customer Care and Data Entry services with a focus on high accuracy and timely delivery. Reviews highlight their effective project management and proactive communication, with 100% of feedback being positive, emphasizing their customer-first mindset and efficiency. [Visit Website](https://techspeed.com/get-started/?utm_source=clutch.co&utm_medium=referral) #### Establish clear expectations Clients have expressed positive sentiments regarding TechSpeed Inc's ability to establish clear expectations. One client highlighted the company's effectiveness in translating verbal discussions into actionable items, ensuring alignment throughout the project. Additionally, feedback noted the rapid communication and responsiveness of TechSpeed, which contributed to a smooth workflow. Overall, clients felt that TechSpeed's structured approach significantly enhanced the clarity and success of their deliverables. - Data Mining to Assess Global Pain Landscape (5.0/5, Feb 6, 2019): TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable. [Read Full Review](https://clutch.co/go-to-review/techspeed/55328) #### 1 review mentions Customer Service Outsourcing Customer Service Outsourcing for Home Care Agency 5.0/5 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) #### Experience in 8 industries TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) ##### Advertising & marketing Experience TECHSPEED INC has received positive feedback within the Advertising & Marketing industry, highlighting their expertise in data management and web development. Clients praised their speed, accuracy, and professional communication, noting significant enhancements to project outcomes such as SEO and user experience. The company's ability to accommodate project changes while delivering quality work on time makes them a strong candidate for businesses seeking reliable support in advertising and marketing projects. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Entry & Mobile App Dev for Boutique Design Firm (5.0/5, Dec 17, 2018): TechSpeed LLC handled separate data management and mobile development projects. They transitioned data from excel sheets to interactive, printable PDFs, and worked with HTML, CSS, and Java. [Read Full Review](https://clutch.co/go-to-review/techspeed/36062) - Data Cleaning & Content Mgmt for Advertising & Marketing Co (5.0/5, Feb 9, 2026): TECHSPEED INC has provided data cleaning, formatting, and lightweight content management support for an advertising and marketing company as part of a WordPress website redesign and rebuild. [Read Full Review](https://clutch.co/go-to-review/techspeed/435088) ##### Software Experience TECHSPEED INC has received positive feedback from clients in the Software industry, highlighting their expertise in lead generation and market research. Clients commend their thorough delivery process, strategic understanding, and responsiveness, which significantly aided in identifying target markets and optimizing business focus. The overall sentiment reflects satisfaction with the quality of information provided and the efficient project management, making TECHSPEED INC a reliable choice for businesses seeking to enhance their software solutions and market engagement. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Lead Gen & Market Research for SaaS Business Mgmt. Provider (5.0/5, Feb 8, 2023): A SaaS business management provider was looking to garner information about their target audience and vertical, so they engaged with TechSpeed Inc for their market research and lead generation services. [Read Full Review](https://clutch.co/go-to-review/techspeed/180072) ##### Other Industry Experience TECHSPEED INC has received positive feedback in the Other Industry sector, highlighting their expertise in data collection and transcription services. Clients commend their ability to quickly assemble teams, deliver results efficiently, and maintain excellent communication throughout projects. Their competitive pricing and exceptional customer service, particularly noted by clients, underscore their strengths. Overall, TECHSPEED INC is recognized as a reliable vendor, making them a strong candidate for businesses seeking quality data solutions. - 3 reviews for other industry industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Digital Marketing for Research Company (5.0/5, Feb 19, 2019): TechSpeed LLC established an email marketing campaign. [Read Full Review](https://clutch.co/go-to-review/techspeed/61861) - Market Research & Outreach for Equipment Retailer (5.0/5, Nov 30, 2022): TechSpeed Inc was hired by a semiconductor equipment retailer to help them expand their client base. After understanding the client's objectives, the team executed a smooth process to gather the data needed. [Read Full Review](https://clutch.co/go-to-review/techspeed/169684) - Transcription Services for Consumer Credit Reporting Agency (5.0/5, Dec 12, 2022): TechSpeed Inc provides transcription services for a consumer credit reporting agency. They also assist with the data collection process. [Read Full Review](https://clutch.co/go-to-review/techspeed/171512) ##### Business services Experience TechSpeed Inc. has received positive feedback from clients in the Business services industry, particularly for their expertise in data handling and seamless integration with existing systems. Clients appreciate their flexibility, efficient communication, and ability to support operations with research and data functions. The overall sentiment highlights TechSpeed's commitment to enhancing operational efficiency, making them a strong candidate for businesses seeking reliable support in managing complex data workflows. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Staff Augmentation for Fixed Cost Reduction Firm (4.5/5, Dec 6, 2022): TechSpeed Inc provided staff augmentation services for a fixed cost reduction firm. They integrated the client's data into their current OS. [Read Full Review](https://clutch.co/go-to-review/techspeed/170597) ##### Consulting Experience TECHSPEED INC has demonstrated strong expertise in the Consulting industry, particularly in data management and financial analysis support. Clients appreciate their professionalism, timely delivery, and effective communication. One M&A advisory firm noted their ability to accommodate urgent tasks and maintain high-quality standards despite challenging data formats. Overall, the feedback reflects a positive sentiment towards TECHSPEED INC, highlighting their strengths in handling complex data entry projects and their commitment to client satisfaction. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry Services for M&A Advisory Firm (5.0/5, Jun 3, 2021): TechSpeed Inc provided data entry services to an M&A advisory firm. They entered data from various file formats into the firm's Excel templates. The file formats included PDF, spreadsheets, and scanned photos. [Read Full Review](https://clutch.co/go-to-review/techspeed/43673) ##### IT Services Experience TechSpeed Inc. demonstrates significant expertise in data extraction services, particularly in transforming PDF data into usable formats. Clients commend their reliable output, quick responses, and effective communication throughout projects. The company's strengths lie in delivering consistent results with minimal issues and maintaining a strong collaborative relationship with clients. Overall, TechSpeed Inc. is well-regarded in the IT Services industry and may be an excellent fit for businesses seeking dependable data solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry Services for Data Solutions Company (5.0/5, Jun 2, 2021): TechSpeed Inc handles data entry services for a data solutions company. The team is tasked with extracting data from PDF files and inputting them into the client's database. [Read Full Review](https://clutch.co/go-to-review/techspeed/42850) ##### Nonprofit Experience TechSpeed LLC has received positive feedback from nonprofit clients, particularly for their efficient data entry services. An Executive Director highlighted their ability to manage complex projects with high accuracy under tight deadlines. The team's organization, responsiveness, and commitment to perfection were notably praised, with no reported errors in critical tasks. Their consistent performance has proven vital for nonprofit operations, making them a reliable partner for organizations seeking data management solutions in the nonprofit sector. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry for Scholarship Fund (5.0/5, Jul 11, 2019): TechSpeed LLC provides tax credit data entry services on an ongoing basis. Once per year, they enter the information of 5,000 contributors into an online tax system.  [Read Full Review](https://clutch.co/go-to-review/techspeed/130317) ##### Financial services Experience TECHSPEED INC has received positive feedback from clients in the Financial services industry, highlighting their effective project management and strong communication. A client from TransUnion noted their proficiency in data-related tasks, including PDF conversion and web scraping, which contributed to timely project completion. The company's alignment with client values and dedication to service excellence enhance its reputation, making them a suitable partner for organizations seeking expertise in financial data solutions. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry & Document Digitization for Credit Reporting Agency (5.0/5, Aug 22, 2025): TECHSPEED INC provides data entry and digitization services for a credit reporting agency. The team converts PDF files and scrapes data from websites as needed. [Read Full Review](https://clutch.co/go-to-review/techspeed/400284) ##### Retail Experience TechSpeed Inc. has received positive feedback from retail clients, particularly in managing extensive product catalogs and ensuring data accuracy. One client praised their high-touch approach and quick responsiveness, highlighting their ability to understand complex product details efficiently. The company consistently meets deadlines and adapts to client needs, making them a strong candidate for retail businesses seeking reliable support and expertise in product management and data cleanup. - 1 review for retail industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office Outsourcing for Needlework Shop (5.0/5, Aug 22, 2025): TECHSPEED INC provides back-office outsourcing services for a needlework shop. The team reviews the client's Shopify catalog, updates product details, identifies discontinued styles, and gathers product photos. [Read Full Review](https://clutch.co/go-to-review/techspeed/400294) ##### Healthcare Experience TechSpeed LLC has garnered positive feedback from clients in the Healthcare industry, highlighting their expertise in market research and revenue cycle management. Clients commend their swift project execution, adaptability, and exceptional communication skills, noting that TechSpeed's team became an integral extension of their staff. The successful delivery of tailored solutions and a proactive approach to project management have positioned TechSpeed as a reliable partner, making them a strong candidate for healthcare-related projects. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Data Mining to Assess Global Pain Landscape (5.0/5, Feb 6, 2019): TechSpeed LLC helped a healthcare-centric research agency aggregate data on a global scale. The report they produced on the findings will inform an international research study conducted by physicians.  [Read Full Review](https://clutch.co/go-to-review/techspeed/55328) - Call Center & Data Entry for Healthcare Revenue Cycle Co (5.0/5, Nov 13, 2024): TECHSPEED INC provided call center services for a health revenue cycle management firm. The team used existing materials to understand the client’s needs and wrote scripts. They also did contact validation. [Read Full Review](https://clutch.co/go-to-review/techspeed/330755) ##### Home Services Experience TECHSPEED INC has received positive feedback for its expertise in data entry and customer service within the Home Services industry. Clients have highlighted their high accuracy rates, timely project delivery, and exceptional communication. The company's proactive approach in addressing issues and providing solutions demonstrates a strong commitment to quality and efficiency, making them a reliable partner for businesses seeking effective administrative support and customer service solutions. - 1 review for home services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Home Care Agency (5.0/5, Sep 29, 2025): TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) ##### Politics Experience The reviews highlight TECHSPEED INC's exceptional performance in the Politics industry, particularly in delivering comprehensive and timely election information. Clients appreciate the company's responsiveness and the high volume, speed, and accuracy of their work. As noted by a Research Director from a political organization, TECHSPEED INC consistently outperformed competitors, making them a valuable partner for organizations seeking reliable election data. Overall, the feedback indicates strong expertise and a positive impact, suggesting they are a fitting choice for similar projects. - 1 review for politics industry - 1 review is 5 stars - Unknown avg. project cost - Research & Data Collection for Politics Company (5.0/5, Jan 21, 2026): TECHSPEED INC provides research services for a political consulting firm. The team has collected information about elections and provided weekly deliverables of election dates and details. [Read Full Review](https://clutch.co/go-to-review/techspeed/431189) ##### Real estate Experience TechSpeed LLC has demonstrated strong expertise in the real estate industry, particularly in data entry and administrative support, as highlighted by a long-term client who praised their reliability and professionalism. The company effectively manages data entry tasks, document preparation, and communication, contributing positively to the client's operations. Overall, the feedback reflects a high satisfaction level, making TechSpeed LLC a strong candidate for real estate businesses seeking efficient administrative solutions. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry and Admin Assistance for Real Estate Company (5.0/5, Jan 10, 2019): TechSpeed LLC provides long-term data entry, admin tasks, and business administration services. They set up databases, enter data into multiple systems, provide typing and Excel services. [Read Full Review](https://clutch.co/go-to-review/techspeed/42284) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) - Less than $10,000 (6 reviews) - $10,000 to $49,000 (5 reviews) --- ### [Remote CoWorker](https://clutch.co/profile/remote-coworker) #### 4.8 out of 5 star rating (192 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Hollywood, FL #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% HR Consulting - 10% Sales Outsourcing #### Company description Remote CoWorker is a company specializing in Customer Support Outsourcing and Call Center Solutions. They consistently receive high praise from clients across various industries for their professionalism, responsiveness, and ability to improve operational efficiency. Approximately 90% of reviews highlight their effective project management and timely delivery, while 85% note their strong cultural fit and client-focused approach. [Visit Website](https://remotecoworker.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Hard working Clients consistently praise Remote CoWorker for their hardworking team members, highlighting their dedication and reliability. One client noted that the hired virtual assistants felt like family, describing them as 'hardworking, dependable, and trustworthy.' Another client emphasized their executive assistant's humility and intelligence, stating they are 'eager to work hard.' Overall, feedback reflects a strong sentiment of satisfaction regarding the team's work ethic and commitment to client success. - Staffing & Back Office Outsourcing for E-Learning Company (5.0/5, Oct 26, 2023): The company onboarded staff extremely quickly and efficiently, and the staff member was ready to start as soon as possible. The staff member has been flexible, enthusiastic and hard working. Yes, they have increased in efficiency as time has gone on and shown a willingness to learn and improve. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/244401) - Remote Secretary Services for Law Firm (5.0/5, Jul 21, 2023): On time and eager to work hard. Their cost-to-service ratio was excellent. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218659) - Data Entry for Investment Group (5.0/5, Nov 17, 2021): I had the opportunity to work with Zhinette a VA through Remote CoWorker. Not only was she super intelligent and hard-working but the company representative who set up the process, Apple, made the whole onboarding process a breeze! I would not hesitate to recommend them to any business that needs virtual assistant help. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/4960) - Back-Office Outsourcing for Recruitment Agency (5.0/5, Nov 11, 2025): My EA is humble, smart, and hardworking. We are consistently working together and improving very quickly. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419079) - Outbound Call Support for Real Estate Company (5.0/5, Jun 1, 2020): Their management is the most impressive thing. They’re on top of everything. If someone isn’t doing well, Sean (COO) will handle it. They’re also very accommodating. They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/100590) #### Reviewed 17 times in the past 6 months Recent reviews for Remote CoWorker reflect a consistently positive sentiment, highlighting their effective communication, responsiveness, and ability to deliver on time. Clients praised the dedication and professionalism of team members, particularly noting the exceptional support from individuals like Melanie and Victoria. Specific feedback includes improved organizational efficiency, increased productivity, and successful candidate placements, with no significant areas for improvement identified. Overall, clients feel that Remote CoWorker is a valuable partner in enhancing their operational capabilities. - 16 of 17 reviews are 5 stars - 1 new review for Customer Service Outsourcing services - Less than $10,000 avg. project cost [Read 17 Recent Reviews](https://clutch.co/profile/remote-coworker?sort_by=date_desc&verified=true#reviews) #### 24 reviews mention Customer Service Outsourcing Customer Service Outsourcing for Transportation Company 5.0/5 — Remote CoWorker provided a virtual assistant for a transportation company. The VA assisted the client with their back office work, responded to customers, drafted quotes, and organized their schedule. - 18 of 24 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/remote-coworker/368898) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with Remote CoWorker's cost-effectiveness and value for money. Many reviews highlight that the company's pricing aligns well with budgets while providing high-quality services. For instance, one client noted, 'Their pricing fit our budget, and they offered good value for cost.' Another stated, 'The quality is as good as the leads they’re gathering.' Overall, the sentiment is positive, with clients appreciating the balance of affordability and quality in the services provided. [Read All Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) - Less than $10,000 (55 reviews) - $10,000 to $49,000 (12 reviews) - $50,000 to $199,999 (3 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [Unity Communications](https://clutch.co/profile/unity-communications) #### 4.9 out of 5 star rating (44 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Gilbert, AZ #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 20% Employer of Record (EOR) Services - 10% HR Outsourcing - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing #### Company description Unity Communications is a Customer Service Outsourcing (CSO) provider specializing in remote customer care and business process outsourcing (BPO) services. The company receives overwhelmingly positive feedback, with clients praising their professionalism, responsiveness, and the seamless integration of their skilled agents into existing workflows. Approximately 90% of reviewers emphasize the company's ability to deliver tasks on time and align with client values, although a few suggest refining candidate searches for better alignment with specific needs. [Visit Website](http://www.unity-connect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months Recent reviews of Unity Communications reflect a strong overall sentiment, highlighting their effective support in clerical tasks and excellent client communication. Clients appreciate their organizational skills and responsiveness, noting a seamless integration with their teams. One client emphasized the positive impact on collections, maintaining client satisfaction despite workforce changes. Additionally, Unity's proactive approach to improving attendance issues was noted, resulting in a remarkable 99.59% attendance rate. Overall, clients view Unity Communications as a reliable and valuable partner. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/unity-communications?sort_by=date_desc&verified=true#reviews) #### Experience in 10 industries Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) ##### IT Services Experience Unity Communications demonstrates strong expertise in IT services, particularly in telecom consulting and order processing support. Clients commend their attention to detail, deep industry knowledge, and exceptional collaboration, resulting in timely project completion and positive outcomes. The overall sentiment is highly favorable, with clients expressing satisfaction and willingness to engage Unity for future projects, indicating a strong fit for businesses seeking reliable IT service partners. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) ##### Medical Experience Unity Communications has received positive feedback for their expertise in supporting revenue cycle management within the Medical industry. Clients appreciate their organized approach, strong communication, and ability to maintain collections without a drop in performance despite workforce changes. The team is noted for their professionalism and responsiveness, resulting in high client satisfaction. Their proactive solutions to operational challenges also demonstrate a commitment to continuous improvement and impactful collaboration. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Call Center Services for Revenue Cycle Mgmt Co (5.0/5, Feb 13, 2026): Unity Communications provides back-office and call center outsourcing for a revenue cycle management company. The team handles tasks such as reviewing accounts, skip tracing, and speaking with the state. [Read Full Review](https://clutch.co/go-to-review/unity-communications/436184) ##### Wellness & Fitness Experience Unity Communications demonstrates considerable expertise in the Wellness & Fitness industry, particularly in customer service management for a breastfeeding product brand. Clients commend their responsive team, effective issue resolution, and commitment to customer satisfaction. Their proactive approach to process improvement and alignment with client values further enhances their service quality. Overall, Unity Communications is a reliable partner for businesses seeking dedicated support and a customer-centric approach in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Healthcare Experience Unity Communications has received positive feedback from healthcare clients, highlighting their expertise in billing management, medical records handling, and patient communication. Clients report significant improvements in revenue consistency, task efficiency, and timely responses to needs. The professionalism and engagement of the Unity team have been consistently praised, making them a strong candidate for healthcare projects, especially in areas requiring reliable support and effective communication. - 4 reviews for healthcare industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Back Office & Customer Service Outsourcing for Healthcare Co (5.0/5, Feb 26, 2025): Unity Communications provides back office and customer service outsourcing for a healthcare company. The team is responsible for insurance enrollment, claim processing, and payment collection. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355598) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) ##### Telecommunications Experience Unity Communications has received positive feedback within the Telecommunications industry, highlighting their expertise in IT consultation, sales support, and customer service. Clients commend their responsiveness, attention to detail, and ability to meet project timelines. The team’s familiarity with complex telecom projects and their strong project management skills have led to successful partnerships and measurable outcomes, such as increased sales and enhanced customer satisfaction. Overall, Unity Communications is seen as a reliable partner for businesses seeking to optimize their telecommunications operations. - 7 reviews for telecommunications industry - 7 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales Prospecting for Wireless Solutions Retailer (5.0/5, May 23, 2019): Unity Communications performs prospecting outreach and locates sales deals on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/unity-communications/108143) - Customer Service Support for Wireless Company (5.0/5, Jun 6, 2019): Initially hired to just place orders, Unity Communications has expanded their responsibilities to now include customer service and account management. They talk to end customers daily to resolve their problems. [Read Full Review](https://clutch.co/go-to-review/unity-communications/114391) - Telecom Management for Telecom Provider (5.0/5, Jun 19, 2019): Unity Communications provided telecommunications management services including coordinating service delivery of internet, phone, fiber, Ethernet, and managed security offerings. [Read Full Review](https://clutch.co/go-to-review/unity-communications/120524) - Back Office Services for Telecommunications Company (5.0/5, Jan 30, 2020): Unity Communications provided back-office support for a telecom company. They fulfilled a variety of administrative tasks, like data entry and analysis, reconciling overage, and gathering customer proposals. [Read Full Review](https://clutch.co/go-to-review/unity-communications/129188) - IT Services for Telecommunications Company (5.0/5, Apr 23, 2021): Unity Communications provided IT and consulting services for a telecommunications company, focusing on customer's needs. They have a direct agreement to work on multiple projects together with the company. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133228) - Lead Generation for Telecommunications Brand (5.0/5, Jul 29, 2019): Unity Communications generated leads for a specific territory. The team covered a B2B quota, supported retail stores, and managed accounts. They created their own calling scripts and augmented the target lists.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/139713) - Customer Service & Back-Office Outsourcing for Telecomms Co (5.0/5, Mar 10, 2025): Unity Communications provides sales support services for a telecommunications company. The team assists the client's sales managers in managing quotes, processing orders, coordinating with vendors, and resolving customer issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358481) ##### Information technology Experience Unity Communications has received positive feedback for their expertise in IT and data management, particularly in hiring and managing data processing analysts. Clients commend their professionalism, responsiveness, and ability to scale services quickly, ensuring seamless integration into existing workflows. The company is noted for its strong project management, timely delivery, and adaptability to evolving project needs, making it a reliable partner for businesses in the Information technology sector. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Content Writing Services for Inbound Marketing & IT Company (5.0/5, Mar 11, 2024): Unity Communications provides content writing services for an inbound marketing and IT company. The team has been tasked with delivering much content within a short timeframe. [Read Full Review](https://clutch.co/go-to-review/unity-communications/274827) - Staff Augmentation for Home Management App Company (5.0/5, Feb 25, 2025): Unity Communications provides staff augmentation services for a home management app. The team has hired and managed a team of data processing analysts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355233) ##### Supply Chain, Logistics, and Transport Experience Unity Communications has demonstrated significant expertise in the Supply Chain, Logistics, and Transport industry by effectively enhancing customer service operations for clients. Feedback highlights their ability to provide well-suited candidates that integrate seamlessly into existing teams, resulting in faster response times and improved customer satisfaction scores. Their commitment to timely delivery, alignment with client values, and competitive pricing further solidifies their reputation as a reliable partner in this sector. - 1 review for supply chain, logistics, and transport industry - Unknown avg. project cost - Call Center Services for Transportation Solutions Co (4.5/5, Feb 25, 2025): Unity Communications provides BPO services for a transportation solutions company. The team has provided customer service representatives to help answer inbound support requests via calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355221) ##### Agriculture Experience Unity Communications has received positive feedback from clients in the Agriculture industry, particularly for their expertise in bookkeeping and accounting services tailored to Canadian tax laws. Clients highlight their efficiency, responsiveness, and cost-effectiveness compared to local competitors. One client from Pro Farm Manufacturing noted that Unity Communications significantly improved their accounting processes, demonstrating greater effectiveness and quality of work than previous providers. Overall, the sentiment is highly favorable, indicating that Unity Communications is a strong choice for businesses seeking reliable financial management in the Agriculture sector. - 1 review for agriculture industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) ##### Utilities Experience Unity Communications demonstrates strong expertise in managing telecommunications accounts for the Utilities industry, particularly in optimizing cost efficiency and enhancing customer service. Clients highlight their attentiveness, professionalism, and effective communication, resulting in substantial cost reductions and improved service management. Their commitment to client relationships and responsiveness to issues further solidifies their reputation as a reliable partner in the Utilities sector, making them a fitting choice for businesses seeking comprehensive telecom solutions. - 1 review for utilities industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Outsourcing Project for Warehousing Company (5.0/5, Jul 2, 2019): Unity Communications managed cell phone accounts and answered low-tier calls, allowing the in-house team to focus on more important calls.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/126519) ##### Advertising & marketing Experience Unity Communications has received positive feedback in the Advertising & marketing industry for their exceptional customer support and content production capabilities. Clients commend their dedication, professional attitude, and ability to enhance customer satisfaction and engagement. Their seamless integration into existing workflows and proactive communication contribute to significant improvements in productivity and project outcomes. Overall, Unity's expertise in providing strategic BPO resources positions them as a valuable partner for businesses seeking to elevate their marketing efforts. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - BPO Services for Full Service Marketing Company (5.0/5, Mar 15, 2021): A full-service marketing solution needed a global employee base that can handle administrative and small marketing tasks to help them scale. They chose Unity Communications to be their partner. [Read Full Review](https://clutch.co/go-to-review/unity-communications/96930) - BPO for Online Media Company (5.0/5, Sep 5, 2023): An online media company has hired Unity Communications for BPO. They've provided full-time BPO resources that integrate into the client's workflow to take care of customer support and content production. [Read Full Review](https://clutch.co/go-to-review/unity-communications/230421) ##### Retail Experience Unity Communications has received positive feedback from clients in the Retail industry, particularly in managing order processing and customer communication. Their expertise in handling complex workflows has led to improved efficiency, a decrease in phone drop rates, and increased order processing rates. Clients appreciate their responsive management and the exceptional talent of their team, highlighting Unity's strong impact on customer service and operational success. Overall, Unity Communications is well-regarded as a strategic partner for Retail businesses seeking operational support. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - BPO Services for Online Medical Supplies Retailer (5.0/5, Oct 11, 2022): An online medical supplies retailer has engaged with Unity Communications for BPO services. They handle incoming orders process, prescriptions evaluation, pending orders follow-ups, and email management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/162032) ##### Media Experience Unity Communications demonstrates strong expertise in the Media industry, particularly in technical support and video production. Clients praise their responsiveness and effective communication, which have been vital in meeting time-sensitive demands. Their collaborative approach and problem-solving skills have significantly contributed to project success, as highlighted by a media localization company and an animation firm. Overall, Unity Communications is well-regarded for their ability to deliver on-brand content while enhancing operational efficiency, making them a suitable partner for Media industry projects. - 2 reviews for media industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Technical Support for Media Localization Company (5.0/5, Jun 7, 2022): Unity Communications provides technical support for a media localization company. The tasks involve handling email and chat support, troubleshooting technical issues, and helping create a knowledge base. [Read Full Review](https://clutch.co/go-to-review/unity-communications/21920) - Video Production for Animation Company (5.0/5, May 27, 2021): Unity Communications collaborated with an animation company for a video production project. The goal was to succinctly and accurately delivered the message and specifications within the company's brand.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/37648) ##### Food & Beverages Experience Unity Communications has received positive feedback from clients in the Food & Beverages industry, highlighting their expertise in managing customer inquiries and operational tasks. Clients commend their ability to scale operations effectively and provide exceptional support, resulting in improved customer success. The firm's commitment to understanding client needs and fostering strong collaboration has been particularly noted. Overall, Unity Communications is well-positioned to support businesses in the Food & Beverages industry seeking to enhance efficiency and growth. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) ##### Beauty & Cosmetics Experience Unity Communications has demonstrated strong expertise in the Beauty & Cosmetics industry, particularly through their virtual assistant services for spa owners. Clients have praised their exceptional communication skills and the timely support provided by their team, which has significantly alleviated operational stress. One client reported a marked increase in business scalability and personal freedom after partnering with Unity. Overall, the positive feedback highlights Unity's capability to enhance business efficiency in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) ##### Consulting Experience Unity Communications demonstrates strong expertise in consulting, particularly in managing complex client interactions with insurance companies. Clients commend their efficient communication strategies and positive work culture, highlighting significant improvements in sales and operational efficiency. Their proactive approach and commitment to understanding client needs have garnered praise, with one client noting exceptional performance and a desire to closely collaborate with their team. Overall, Unity Communications is well-regarded for its impactful consulting services in the industry. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) ##### Education Experience Unity Communications demonstrates strong expertise in IT support for the Education sector, particularly in managing help desk operations and enhancing user experience. One client noted their effectiveness in addressing a high volume of user requests, achieving a 90% resolution rate shortly after onboarding. Their responsive project management and commitment to delivering on promises further reinforce their value. Overall, their affordable services and knowledge make them a solid choice for educational institutions seeking robust IT solutions. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - IT Services Support for Online Course Selection (5.0/5, Jul 12, 2019): Helping an in-house team handle user requests, Unity Communications provided IT and help desk services. They used a ticketing system to address most of the user experience issues.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/131312) ##### Other industries Experience Unity Communications has consistently received positive feedback from clients within the Other industries sector. Their expertise in customer service management, responsiveness, and reliable project execution has led to improved customer satisfaction and operational efficiency. Clients appreciate the professionalism and friendliness of their team, highlighting effective communication and proactive problem-solving as key strengths. Overall, Unity Communications is regarded as a valuable partner for businesses seeking dedicated, high-quality support. - 20 reviews for other industries industry - 19 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) - Customer Support Services for Private Equity Group (5.0/5, Mar 11, 2022): Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4. [Read Full Review](https://clutch.co/go-to-review/unity-communications/13169) - Device Management for Telecommunications Firm (5.0/5, Sep 24, 2019): Unity Communications implemented mobile device management for third-party clients. They also oversaw wireless security across all devices. [Read Full Review](https://clutch.co/go-to-review/unity-communications/52055) - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) - BPO for E-commerce Mergers & Acquisitions Firm (5.0/5, May 13, 2020): Unity Communications provides business process execution for an e-commerce merger and acquisition company. Their work includes responding to customer messages and engaging with them to resolve issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/86424) - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) - Call Center Services for E-Commerce Company (5.0/5, Sep 28, 2021): Unity Communications is providing call center services for an e-commerce company. They are in charge of replying to inquiries, answering live chat through Zendesk, generating leads, and more. [Read Full Review](https://clutch.co/go-to-review/unity-communications/143984) - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Data Analysis & Management for B2B SaaS Company (5.0/5, Feb 25, 2025): Unity Communications provides data analysis and management support for a B2B SaaS company. The team manages the client's support inbox and assists with manual data manipulation and management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355315) - Call Center & Customer Service Support for Energy Drinks Co (5.0/5, Feb 25, 2025): Unity Communications provides call center and customer service support for an energy drinks company. The team acts as an extension of the client's team, provides customer service, and handles inbound inquiries. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355324) - Customer Service Outsourcing for Parts Distributor (5.0/5, Feb 27, 2025): Unity Communications provides customer service outsourcing for a parts distributor. The team has provided more than 20 agents to the client. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355916) - Customer Service Outsourcing for Consumer Products Company (5.0/5, Feb 27, 2025): Unity Communications provides customer support services for a consumer products company. The team assists end customers with order inquiries, refunds, replacements, and troubleshooting. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355940) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Other Industry Experience Unity Communications has demonstrated significant expertise in the Other Industry sector, particularly in creating customer commerce solutions for aerospace clients. Their ability to build a multi-channel customer support workflow and ensure effective integration showcases their strengths in project management and adaptability. Clients have praised their experience and flexibility in handling challenges, resulting in positive impacts on customer support capabilities. Overall, Unity is well-suited for businesses seeking robust e-commerce infrastructure and support solutions. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) ##### Software Experience Unity Communications demonstrates strong expertise in the software industry, particularly in mobile asset management. Clients commend their thorough project management, effective communication, and ability to meet SLA requirements. The company's strengths lie in their structured approach to delivering solutions, which enables clients to focus on core projects. Overall, feedback indicates high satisfaction, suggesting Unity Communications is a dependable partner for software-related initiatives. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) ##### Consumer Products Experience Unity Communications receives positive feedback from clients in the Consumer Products industry, particularly for their administrative support and efficiency. A client highlighted their ability to streamline e-commerce processes and manage customer service, enabling business growth while reducing operational burdens. The professional and flexible approach of Unity Communications, paired with a customer-focused mindset, makes them a valuable partner for companies seeking reliable back-office solutions in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) #### 4.9 out of 5.0 rating for cost What Clients Have Said Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (5 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 countries - Australia (1 projects) - Canada (1 projects) - Ireland (1 projects) - United States (34 projects) [View Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) --- ### [Afrishore BPO](https://clutch.co/profile/afrishore-bpo) #### 5 out of 5 star rating (3 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Dallas, TX #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 50% Call Center Services - 35% Customer Service Outsourcing - 5% Marketing Strategy #### Company description Afrishore BPO is a Customer Service BPO that excels in outsourced customer support, demonstrating exceptional client retention and satisfaction. The company is praised for its warm, friendly staff and alignment with client values, achieving 100% client retention and receiving positive client feedback. Their responsiveness and adaptability to project needs are noteworthy. [Visit Website](https://afrishorebpo.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Communicative Clients have consistently praised Afrishore BPO for their excellent communication and flexibility. One CEO noted that the team delivers on time and maintains great communication, primarily through virtual meetings. The emphasis on communicative engagement is highlighted as a key strength, with no identified areas for improvement in this regard. Overall, the sentiment surrounding their communication skills is highly positive, reinforcing their reliability as a partner. #### Experience in 3 industries Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors. [Read All Reviews](https://clutch.co/profile/afrishore-bpo?verified=true#reviews) ##### Fitness Experience Afrishore BPO has proven to be a valuable partner for fitness startups, exemplified by their work with Pulse Coaching. Clients commend their exceptional customer service, resulting in 100% client retention and successful upselling. The team's alignment with client values and their warm, responsive communication further enhance their appeal in the fitness industry. Overall, they demonstrate strong expertise and commitment, making them a compelling choice for businesses seeking reliable support. - 1 review for fitness industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Fitness Startup (5.0/5, Mar 6, 2026): Afrishore BPO provided customer service outsourcing services for a fitness startup. The team was responsible for handling the client's entire customer service. [Read Full Review](https://clutch.co/go-to-review/afrishore-bpo/440944) ##### Advertising & marketing Experience Afrishore BPO has received positive feedback in the Advertising & Marketing industry for their professionalism and results-oriented approach. Clients have noted an increase in contact rates and lead conversions due to their effective communication and project management. Their ability to align with client values and fit within budgets makes them a strong candidate for businesses seeking reliable support in digital marketing and sales strategies. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing & Lead Generation for Data Science Company (5.0/5, Mar 6, 2026): Afrishore BPO provided sales outsourcing and lead generation services for a data science company. The team was responsible for contacting and closing leads, managing communications, and providing reports. [Read Full Review](https://clutch.co/go-to-review/afrishore-bpo/440967) #### Completed projects in 3 countries - South Africa (1 projects) - United States (1 projects) - England (1 projects) This provider is fluent in 6 languages: - English - French - Portuguese - German - Italian - Dutch [View Reviews](https://clutch.co/profile/afrishore-bpo?verified=true#reviews) #### 1% of employees work in Dallas office Dallas, TX 4615 Briar Oaks Circle 2 - 5 employees +27 101 095 888 [See All Locations (2)](https://clutch.co/profile/afrishore-bpo#location) --- ### [Select VoiceCom](https://clutch.co/profile/select-voicecom) #### 4.8 out of 5 star rating (9 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Savannah, GA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Select VoiceCom is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The company consistently receives positive feedback, with approximately 100% of reviewers appreciating their effective communication, cultural alignment, and quality assurance processes. Clients highlight their ability to improve call quality and efficiency, as well as their proactive approach to problem-solving. [Visit Website](https://selectvoicecom.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=us-call-centers-customer-support) #### 3 reviews mention Customer Service Outsourcing Back Office & Customer Service Outsourcing for Law Firm 5.0/5 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. - 2 of 3 Customer Service Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/select-voicecom/341661) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive Select VoiceCom is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 2 countries - Australia (1 projects) - United States (7 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) --- ### [Hugo Inc.](https://clutch.co/profile/hugo) #### 5 out of 5 star rating (28 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 10% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing #### Company description Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency. [Visit Website](https://hugoinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Communicative Hugo Inc. has received overwhelmingly positive feedback regarding their communication skills across multiple client reviews. Clients praised their effective onboarding process, seamless communication through various channels, and proactive approach to addressing needs. For instance, one client highlighted that communication flowed effortlessly via a dedicated Slack channel, while another noted their adaptability and commitment to timely execution. Overall, clients found Hugo's communicative approach to be a key factor in fostering productive partnerships and achieving project success. - Staff Aug & Content Moderation for Blockchain Technology Co (5.0/5, Aug 23, 2023): Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. [Read Full Review](https://clutch.co/go-to-review/hugo/227600) - Customer Support for FinTech Organization (5.0/5, Aug 23, 2023): Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects. [Read Full Review](https://clutch.co/go-to-review/hugo/227511) - Call Center Services for Gaming Company (5.0/5, Aug 17, 2023): Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. This accessibility made coordination effortless, and it was remarkably convenient to discuss updates, provide feedback, and clarify any queries. [Read Full Review](https://clutch.co/go-to-review/hugo/226093) - Digital Marketing, SMM & SEO for Software Solutions Company (5.0/5, Dec 8, 2023): Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. [Read Full Review](https://clutch.co/go-to-review/hugo/254863) - Digital Marketing, SMM & SEO for Software Solutions Company (5.0/5, Dec 8, 2023): While our experience with Hugo was largely positive, there are a few areas where improvement could enhance the overall collaboration. Clearer documentation of the project timeline and key milestones could have provided additional clarity and alignment on expectations. Improved transparency in the decision-making process and potential challenges would have allowed for better anticipation of hurdles and proactive resolution. Additionally, although the responsiveness to our needs was commendable, a more streamlined communication platform or regular check-ins could further optimize the flow of information. [Read Full Review](https://clutch.co/go-to-review/hugo/254863) #### Experience in 9 industries Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) ##### Media Experience Hugo Inc. has received positive feedback from clients in the Media industry, particularly for their expertise in scaling proofreading and localization efforts. Clients appreciate their ability to enhance video quality assurance and deliver content three times faster with high accuracy. The company's organized approach and swift onboarding process have been highlighted as strengths. Overall, Hugo is viewed as a reliable partner that delivers exceptional results, making them a strong fit for businesses seeking to elevate their media production capabilities. - 1 review for media industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Scaling & QA Services for Media Company (5.0/5, Aug 23, 2023): A media company has hired Hugo for video scaling services; projects have included creating scripts and scaling translation capabilities to localize content. The team also supplies video guideline QA services. [Read Full Review](https://clutch.co/go-to-review/hugo/227617) ##### Information technology Experience Hugo Inc. has garnered positive feedback within the Information Technology sector for its expertise in customer support and project management. Clients highlight their ability to free up internal resources, enhance efficiency, and improve customer satisfaction, as evidenced by increased Net Promoter Scores. The company's attentive communication and commitment to understanding client needs have been consistently praised, making them a reliable partner for firms seeking to elevate their operational capacities. - 2 reviews for information technology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for IT Company (5.0/5, Aug 24, 2023): Hugo provides ongoing customer support for an IT company. The team provides real-time responses via chat support, answers emails in a timely manner, and handles customer calls with professionalism. [Read Full Review](https://clutch.co/go-to-review/hugo/227974) - Outsourced Accounting & Content Writing for IT Services Firm (4.5/5, Sep 11, 2023): Hugo provides outsourced accounting, finance, and content writing services for an IT services firm. They create financial reports and statements and produce and proofread content based on the content calendar. [Read Full Review](https://clutch.co/go-to-review/hugo/231922) ##### Financial services Experience Hugo Inc. has demonstrated significant expertise in the Financial services industry, successfully enhancing customer support and operational efficiency for financial clients. Their proactive approach has led to measurable improvements, such as increased customer satisfaction and reduced response times. Clients appreciate Hugo's ability to integrate seamlessly into their operations, offering tailored solutions that align with company values. Overall, Hugo Inc. is well-positioned as a strategic partner for businesses in the financial services sector seeking growth and enhanced customer engagement. - 3 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for FinTech Organization (5.0/5, Aug 23, 2023): Hugo was hired by a fintech organization for customer support, with the goals of increasing retention and reducing costs. They were also responsible for monitoring and filtering news headlines for the client. [Read Full Review](https://clutch.co/go-to-review/hugo/227511) - BPO & Customer Service Support for Financial Services Co (4.5/5, Jun 27, 2024): Hugo manages a financial services company's inbound lead generation, customer service support, and content production. They also handle lead reviews via phone and email, edit content, and publish said content. [Read Full Review](https://clutch.co/go-to-review/hugo/297087) - CX Outsourcing for Financial Services Firm (5.0/5, Apr 25, 2025): Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer success program. [Read Full Review](https://clutch.co/go-to-review/hugo/369732) ##### eCommerce Experience Hugo Inc. has received positive feedback from eCommerce clients, highlighting their expertise in streamlining operations and enhancing compliance standards. Their ability to manage back-office functions and supplier vetting has resulted in impressive outcomes, including a 17% revenue increase and significant reductions in onboarding time. Clients commend Hugo's adaptability and quality control, which support market expansion effectively. Overall, their strong performance in the eCommerce sector indicates a good fit for businesses seeking reliable outsourcing solutions. - 1 review for ecommerce industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office Outsourcing for E-Commerce Co (5.0/5, Sep 24, 2024): Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted new suppliers. [Read Full Review](https://clutch.co/go-to-review/hugo/316944) ##### Automotive Experience Hugo Inc. has demonstrated exceptional expertise in the Automotive industry, particularly in enhancing customer support and managing lead generation for automotive manufacturers. Clients have praised their ability to integrate seamlessly with existing operations and significantly improve customer engagement through efficient management of communication channels. Their proactive project management and transparent reporting have led to measurable success, allowing clients to focus on their core business while benefiting from Hugo's dedicated support. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Automotive Company (5.0/5, Jun 27, 2024): Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. [Read Full Review](https://clutch.co/go-to-review/hugo/297108) ##### Food & Beverages Experience Hugo Inc. has garnered positive feedback from clients in the Food & Beverages industry, highlighting their expertise in enhancing customer support through innovative solutions. Clients commend their commitment to responsiveness, multilingual support, and timely project delivery, which significantly improved customer satisfaction. Hugo's alignment with company culture and values further distinguishes them as a reliable partner. Overall, their exceptional service and adaptability make them a strong candidate for businesses seeking to elevate customer relations in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Multilingual Customer Support for Beverage Company (5.0/5, Aug 22, 2023): Hugo provides customer support for a beverage company. They augment the client's support team and offer multi-channel support in different languages. [Read Full Review](https://clutch.co/go-to-review/hugo/227228) ##### Software Experience Hugo Inc. has demonstrated significant expertise in the Software industry, particularly in developing innovative solutions that enhance operational efficiency. Client feedback highlights their commitment to building high-performance remote client support teams, emphasizing social impact and inclusivity. The company received praise for timely project delivery, effective communication, and measurable outcomes, including increased website traffic and lead generation. Overall, their dedicated approach and proven results suggest that Hugo is a strong candidate for businesses seeking impactful software solutions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Digital Marketing, SMM & SEO for Software Solutions Company (5.0/5, Dec 8, 2023): Hugo developed a comprehensive digital marketing strategy for a software solutions company. They analyzed the client's digital landscape, crafted email and social media campaigns, and implemented SEO practices. [Read Full Review](https://clutch.co/go-to-review/hugo/254863) ##### Environmental Services Experience Hugo Inc. has received positive feedback from clients in the Environmental Services industry, highlighting their expertise in AI enhancements and marketing research. Clients commend the company for its efficient project management, achieving significant improvements in response times and operational speeds. The commitment to innovation and high accuracy in deliverables (97%) demonstrates Hugo’s capability to meet the evolving needs of the industry, making them a strong candidate for potential collaborations. - 1 review for environmental services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Digital Strategy for Environmental Solutions Platform (5.0/5, Aug 29, 2023): An environmental solutions platform hired Hugo for their digital strategy services. The team's responsibilities include AI market research, CMS integration, and ongoing customer support. [Read Full Review](https://clutch.co/go-to-review/hugo/229057) ##### Advertising & marketing Experience Hugo Inc. has received positive feedback in the Advertising & Marketing industry for its exceptional operational support, enabling clients to focus on core activities. Clients praised their seamless integration, proactive communication, and alignment with company values, which fostered strong partnerships. The measurable impact includes significant efficiency improvements and enhanced customer interactions. Overall, Hugo demonstrates expertise and a strong culture fit, making them a favorable choice for businesses seeking to optimize their marketing operations. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Accounting Services for Marketing & Venture Capital Firm (5.0/5, Aug 24, 2023): A marketing and venture capital firm hired Hugo for their financial accounting services. The team is responsible for financial reporting, tax return documentation, content development, and auditing. [Read Full Review](https://clutch.co/go-to-review/hugo/228004) - Customer Support for Marketing & Advertising Company (5.0/5, Aug 28, 2023): A marketing and advertising company has hired Hugo for customer support. They handle front-line customer support via email, chat, phone, and texts and also engage leads for potential customers. [Read Full Review](https://clutch.co/go-to-review/hugo/228778) ##### Gaming Experience Hugo Inc. has garnered positive feedback in the Gaming industry, showcasing their strengths in community engagement, customer support, and affiliate program management. Clients commend their ability to enhance response times and foster collaboration, significantly impacting satisfaction and operational efficiency. The team's professionalism, attention to detail, and adaptability are frequently highlighted, indicating a strong fit for companies seeking dedicated partners in gaming project execution. - 3 reviews for gaming industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Gaming Company (5.0/5, Aug 17, 2023): Hugo provided call center services for a gaming company. They managed the client's customer experience via social media, responded to tickets, and vetted creditors and affiliates. [Read Full Review](https://clutch.co/go-to-review/hugo/226093) - Customer Service Outsourcing for Gaming Company (5.0/5, Aug 22, 2023): Hugo provides customer service outsourcing services for a gaming company. Hugo provides outsourcing services and 24/7 customer support, allowing the client's customers to seek assistance whenever they need it. [Read Full Review](https://clutch.co/go-to-review/hugo/227246) - Content Mktg & Call Center Services for Cashback Gaming Co (5.0/5, Aug 23, 2023): Hugo managed a cashback gaming company's affiliate program, overseeing recruitment, tracking, performance, and more. The team also handled the customer support inquiries and built a FAQ section for the website. [Read Full Review](https://clutch.co/go-to-review/hugo/227641) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) - $50,000 to $199,999 (7 reviews) - $200,000 to $999,999 (6 reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 6 countries - France (1 projects) - Kenya (3 projects) - Netherlands (1 projects) - United Arab Emirates (1 projects) - United States (9 projects) - England (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 54 languages: - Mandarin - English - Spanish - Arabic - Bengali - Hindi - Russian - Portuguese - Japanese - German - Javanese - Korean - French - Turkish - Vietnamese - Telugu - Cantonese - Marathi - Tamil - Italian - Urdu - Gujarati - Polish - Ukrainian - Persian - Malayalam - Kannada - Oriya - Panjabi - Sunda - Romanian - Bhojpuri - Azerbaijani - Maithili - Hausa - Burmese - Awadhi - Thai - Dutch - Yoruba - Sindhi - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Slovenian - Croatian - Finnish - Swedish - Norwegian - Georgian - Filipino [View Reviews](https://clutch.co/profile/hugo?verified=true#reviews) --- ### [Callbox](https://clutch.co/profile/callbox) #### 4.6 out of 5 star rating (119 reviews) - 1,000 - 9,999 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 60% Sales Outsourcing #### Company description Callbox is a lead generation and sales support agency known for its ability to deliver high-quality leads and effective outreach strategies across various industries. The reviews highlight its strong customer engagement, flexibility, and high conversion rates, with 100% of reviewers acknowledging their reliability and precision in targeting the right audience. While a few suggest improvements in regional market strategies, overall feedback is overwhelmingly positive, emphasizing Callbox’s proficiency in enhancing clients’ sales pipelines. [Visit Website](https://www.callboxinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Attentive Clients have expressed high satisfaction with Callbox's attentiveness and responsiveness. One client noted that the team is 'very attentive to what we need and receptive to our feedback,' highlighting their commitment to effective communication. Weekly meetings are emphasized as beneficial for providing useful insights and adjustments. Overall, clients appreciate Callbox's understanding of their business and the ability to translate this into effective marketing strategies, although there is a desire for increased appointment production. #### Experience in 12 industries Callbox has garnered positive feedback across various industries, including manufacturing, IT, and financial services. Clients consistently highlight their expertise in lead generation, appointment setting, and effective communication. The company excels in understanding unique business needs and adapting strategies accordingly. In sectors like healthcare and telecommunications, Callbox's targeted outreach has resulted in increased brand awareness and lead quality. Overall, their proficiency in multi-channel marketing and high-quality service makes them a strong fit for diverse industries seeking growth. [Read All Reviews](https://clutch.co/profile/callbox?verified=true#reviews) ##### Chemicals & Biotechnology Experience Callbox has demonstrated significant expertise in the Chemicals & Biotechnology industry, particularly in lead generation for BASF 3D Printing Solutions. Clients commend their ability to deliver high-quality leads that convert into opportunities effectively, often exceeding expectations in both quantity and quality. Their precision in targeting the right personas has led to impressive ROI and positive client feedback, making them a valuable partner for businesses seeking to expand in this niche market. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation for 3D Printing Co (5.0/5, Feb 6, 2025): Callbox has generated leads for a 3D printing company. The team has been tasked with expanding the client's business in the American market. [Read Full Review](https://clutch.co/go-to-review/callbox/349982) ##### Transportation Experience The provider has demonstrated expertise in delivering telemarketing services tailored for the Transportation industry, effectively managing high-volume outbound calls. Clients appreciate their ability to meet expectations, save costs, and streamline operations. With positive feedback highlighting their service quality and reliability, this company appears well-suited to support businesses seeking efficient communication solutions within the transportation sector. - 1 review for transportation industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Telemarketing Services for Transportation Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/callbox/25255) ##### Information technology Experience Callbox has received positive feedback from clients in the Information Technology industry, highlighting their expertise in lead generation and appointment setting. Clients commend their professionalism, timely delivery, and effective communication. Their ability to generate high-quality leads and adapt strategies to client needs showcases their strengths. Overall sentiment reflects satisfaction with measurable outcomes, making Callbox a reliable partner for IT companies seeking to enhance lead generation and sales processes. - 7 reviews for information technology industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Cybersecurity Company (4.5/5, Dec 17, 2024): Callbox provided lead generation services for a cybersecurity company. The team delivered BANT leads and drove RSVPs for the client's webinars and events. [Read Full Review](https://clutch.co/go-to-review/callbox/338017) - SEO, Event Marketing & Sales Outsourcing for MSP (5.0/5, Dec 17, 2024): Callbox provides business development, SEO, and event marketing services for a managed service provider (MSP). The team is responsible for email outreach, cold calling, and website optimization. [Read Full Review](https://clutch.co/go-to-review/callbox/338240) - Lead Generation for IT Company (4.5/5, Dec 19, 2024): Callbox provides lead generation services for an IT company. They've reached out to potential prospects based on the client's ICP. The team has also created a pipeline of qualified leads and appointments. [Read Full Review](https://clutch.co/go-to-review/callbox/338584) - Sales Outsourcing for IT Company (4.5/5, Dec 20, 2024): Callbox worked with an IT company to build their sales funnel. They led the client's database curation and enrichment efforts, created lead generation collateral, and handled appointment-setting. [Read Full Review](https://clutch.co/go-to-review/callbox/338872) - Lead Generation for Cybersecurity Solutions Provider (4.5/5, Dec 31, 2024): Callbox provides lead generation services for a cybersecurity solutions provider. The team contacts the client's white space ICP, sets up sales appointments, and drives webinar registrations. [Read Full Review](https://clutch.co/go-to-review/callbox/340402) - Sales Outsourcing for Software Company (5.0/5, Jan 7, 2025): Callbox provides comprehensive SDR services for a software company. The team is responsible for lead generation and nurturing efforts, including identifying, engaging, and qualifying prospects. [Read Full Review](https://clutch.co/go-to-review/callbox/341279) - Lead Generation for PropTech Company (5.0/5, Jan 13, 2025): Callbox provides lead generation services for a proptech company. The team is responsible for collecting additional information through the client's existing database. [Read Full Review](https://clutch.co/go-to-review/callbox/342681) ##### Software Experience Callbox has demonstrated significant expertise in lead generation and demand generation for the Software industry, with clients noting their ability to effectively drive revenue growth and customer acquisition. Their strength lies in their multi-channel approach, responsiveness, and collaborative project management. Clients appreciate their thorough understanding of business needs and the tailored strategies they implement. Overall sentiment is highly positive, indicating that Callbox is a strong fit for businesses seeking effective lead generation and marketing support. - 15 reviews for software industry - 8 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Software Development & Ads Agency (5.0/5, Mar 25, 2022): A software development and advertising agency hired Callbox to provide call center services. They get the client Google Meet appointments with potential customers to offer their services. [Read Full Review](https://clutch.co/go-to-review/callbox/2203) - Lead Generation for Software Company (5.0/5, Apr 14, 2022): Callbox is in charge of developing a software company's digital presence in the Asia-Pacific region. The team has been hired for their structured approach and strong database.  [Read Full Review](https://clutch.co/go-to-review/callbox/15913) - Lead Generation for Software Company (5.0/5, Apr 18, 2022): Callbox provided lead generation services for a software company. Their main responsibility was to handle outbound calls. The goal was to acquire more leads for the client's sales pipeline. [Read Full Review](https://clutch.co/go-to-review/callbox/16129) - Digital Marketing for Software Dev Company (5.0/5, May 20, 2022): Callbox has created and implemented a digital marketing campaign — including email and social media marketing — to promote their new product, achieve better results, and save costs. [Read Full Review](https://clutch.co/go-to-review/callbox/19925) - Telemarketing Lead Generation for Computer Software Company (4.0/5, May 14, 2021): Callbox provided telemarketing lead generation services for a software company. They reached out to the client's prospective customers and booked appointments for the internal team.  [Read Full Review](https://clutch.co/go-to-review/callbox/25860) - Lead Generation for Custom & Strategic Software Dev Firm (4.5/5, Feb 4, 2021): Callbox calls potential buyers, messages them on LinkedIn, and sends email marketing campaigns to a target audience. Then they qualify leads, schedule appointments, and provide a summary report. [Read Full Review](https://clutch.co/go-to-review/callbox/57691) - Call Services & Lead Generation for Software Firm (4.0/5, Feb 12, 2021): Callbox provides lead generation services for a tech firm. To drive more sales prospects for a construction solution, they call suitable contacts and pass their notes to an internal member to close the deal.  [Read Full Review](https://clutch.co/go-to-review/callbox/67832) - Call Center Services for Marketing Tech Company (3.5/5, Aug 26, 2021): Callbox provided call center services for a marketing tech firm. The team conducted calls, scheduled meetings, and assisted in webinar registrations to help the client generate more leads. [Read Full Review](https://clutch.co/go-to-review/callbox/117540) - Lead Generation for SaaS Company (4.0/5, Sep 15, 2021): Callbox has been hired by a SaaS company to head their lead generation efforts. Currently, they are making a targeted list of prospects and developing marketing content. [Read Full Review](https://clutch.co/go-to-review/callbox/133523) - Lead Generation Services for SaaS Company (4.5/5, Sep 22, 2021): Callbox is providing lead generation services for a SaaS company. They are in charge of creating a target list of prospects, developing a lead management program, reaching out to prospects, and more. [Read Full Review](https://clutch.co/go-to-review/callbox/138824) - Call Center Services for Cybersecurity Company (5.0/5, May 10, 2021): To increase brand awareness, a cybersecurity company hired Callbox to provide outbound marketing services. The team is in charge of handling email and LI campaigns and scheduling calls with prospects. [Read Full Review](https://clutch.co/go-to-review/callbox/144601) - Lead Generation for Software Development Company (5.0/5, Sep 12, 2022): Callbox supports a software development company's lead generation initiatives by implementing outbound approaches. They manage marketing through different channels such as phone calls, emails, and social media. [Read Full Review](https://clutch.co/go-to-review/callbox/157895) - Lead Generation for Operational Management Platform (5.0/5, Sep 13, 2022): Callbox is the lead generation partner for an operational management platform. They provide outreach services to potential clients and utilize multiple communication channels to generate leads. [Read Full Review](https://clutch.co/go-to-review/callbox/158040) - Demand Generation Services for SaaS Company (5.0/5, Oct 19, 2022): A SaaS provider has engaged with Callbox for demand generation. They create a list of target accounts, a landing page, email and message copy, a calling script, and a multi-channel demand generation program. [Read Full Review](https://clutch.co/go-to-review/callbox/163128) - Sales Outsourcing for Software Company (3.5/5, Jan 9, 2025): A software company hired Callbox to reach out to their target audience within the US and discuss their products and USPs. This involved arranging meetings for the client's sales consultants. [Read Full Review](https://clutch.co/go-to-review/callbox/341878) ##### Healthcare Experience Callbox has demonstrated considerable expertise in the Healthcare industry, earning positive feedback from clients such as Cepheid and Hello Health Group. Their strengths include lead generation, data enrichment, and effective communication, resulting in significant outcomes like numerous qualified leads and successful appointments. Clients noted their professionalism and responsiveness, contributing to enhanced business development efforts. Overall, Callbox is well-suited for companies seeking targeted and efficient marketing solutions in the Healthcare sector. - 9 reviews for healthcare industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Dental Care Company (5.0/5, May 3, 2022): Callbox has been hired by a dental lab for their lead generation services. Their main task involves cold calling and setting appointments with prospective customers. The goal is to acquire 3–4 customers weekly. [Read Full Review](https://clutch.co/go-to-review/callbox/17379) - Tele-Sales Services for Healthcare IT Startup (4.5/5, Jan 29, 2021): Callbox provided tele-sales services for a healthcare IT startup.  [Read Full Review](https://clutch.co/go-to-review/callbox/50180) - Sales BPO for Medical Supply Seller (4.5/5, Feb 2, 2021): Callbox provided call services to an emergency department software company. The team reached out to specified names using a prepared script in order to secure new accounts. [Read Full Review](https://clutch.co/go-to-review/callbox/54232) - Marketing & Telemarketing for Healthcare Software Company (4.5/5, Feb 5, 2021): Callbox provides marketing and telemarketing services for a healthcare software company. The team works to promote the client's services via a website as well as through telemarketing campaigns. [Read Full Review](https://clutch.co/go-to-review/callbox/59279) - Lead Generation Call Center Svcs for Medical Device Company (5.0/5, Feb 5, 2021): Callbox provides call center services to a medical device company in order to enhance their lead generation efforts. The team reaches out to potential customers and sets up Zoom meetings with the client's reps. [Read Full Review](https://clutch.co/go-to-review/callbox/59369) - Telemarketing & Lead Generation for Medical Imaging Company (4.5/5, Feb 11, 2021): Callbox provides telemarketing services for a hospital image post-processing company. They use a script, conduct email outreach, and use a multi-touch approach to secure qualified leads. [Read Full Review](https://clutch.co/go-to-review/callbox/66658) - Demand Generation Services for Information Services Company (5.0/5, May 7, 2021): Callbox provides ongoing demand generation services for an information services company. The team handles prospect and customer calls to understand the key challenges and uncover opportunities for the client.  [Read Full Review](https://clutch.co/go-to-review/callbox/142993) - Call Center Services for Healthcare Company (5.0/5, Dec 20, 2024): Callbox provided call center services for a healthcare company. The goal was to generate outreach via multi-channels using the client's existing database for core and non-core audiences. [Read Full Review](https://clutch.co/go-to-review/callbox/338864) - Account-Based Marketing & Lead Gen for Diagnostics Co (4.5/5, Dec 23, 2024): Callbox provides lead generation services for a diagnostics company. The team has identified, qualified, and engaged leads for the client, refined the client's ICPs and targeting strategies, and created lead briefs. [Read Full Review](https://clutch.co/go-to-review/callbox/339383) ##### Manufacturing Experience Callbox has demonstrated expertise in the Manufacturing sector, providing tailored lead generation and database management services that significantly enhance client outreach and market engagement. Clients commend their thorough data verification processes and effective communication, noting measurable outcomes such as increased leads and improved database quality. Overall sentiment is positive, with clients appreciating Callbox’s ability to adapt and respond to specific industry needs, making them a suitable partner for businesses seeking growth in the Manufacturing industry. - 4 reviews for manufacturing industry - Less than $10,000 avg. project cost - Call Center Services for Industrial Printer Manufacturer (4.0/5, May 13, 2021): Callbox provides ongoing call center services for an industrial printer manufacturer. The team handles accounts requalification. They also record all the data found and send it to the client once weekly. [Read Full Review](https://clutch.co/go-to-review/callbox/25040) - Market Research for Color Technology Firm (4.0/5, May 19, 2021): Callbox provides market research consultations for a color technology firm. Their service discusses the qualifying questions needed to reach the client's target audience, ultimately increasing their relevance. [Read Full Review](https://clutch.co/go-to-review/callbox/29843) - Outbound Marketing for Material Handling Company (4.5/5, Mar 30, 2021): Callbox was hired to create outbound marketing campaigns for an equipment company. The team was in charge of growing the client's database by acquiring new contacts and generating more leads from those. [Read Full Review](https://clutch.co/go-to-review/callbox/111611) - Lead Gen & Appointment-Setting for Security Solutions Co (4.5/5, Dec 20, 2024): Callbox provided lead generation, sales support, and appointment-setting services for a security solutions company. The goal was to increase the client's sales pipeline and B2B and B2C connections. [Read Full Review](https://clutch.co/go-to-review/callbox/338874) ##### Design Experience Callbox demonstrates significant expertise in the Design industry, particularly in generating qualified sales leads for companies like Trimble Solutions. Clients appreciate their professional workflow and effective communication, which contribute to successful project outcomes. The company’s alignment with client values and budget considerations enhances its appeal as a strategic partner in design-related projects. Overall, feedback indicates a strong performance, making Callbox a compelling choice for businesses seeking reliable design solutions. - 1 review for design industry - Unknown avg. project cost - Lead Generation for 3D Visualization Software Company (4.0/5, Dec 18, 2024): Callbox provided lead generation services for a 3D modeling and visualization software company. [Read Full Review](https://clutch.co/go-to-review/callbox/338340) ##### Supply Chain, Logistics, and Transport Experience Callbox is highly regarded in the Supply Chain, Logistics, and Transport industry for its strategic approach to lead generation and appointment setting. Clients appreciate their structured project management, clear communication, and responsiveness to changes. Specific feedback highlights effective outreach methods, including LinkedIn, which enhances client engagement. Overall, the positive sentiment indicates that Callbox is a strong partner for businesses seeking to expand their client base and improve sales processes in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation Services for Logistics Company (5.0/5, Dec 18, 2024): Callbox provides lead generation services for a logistics company. Their tasks include email and call outreach, appointment setting, lead qualification, and LinkedIn management. [Read Full Review](https://clutch.co/go-to-review/callbox/338291) ##### Financial services Experience Callbox has received positive feedback for its expertise in the Financial Services sector, particularly in lead generation and appointment setting. Clients appreciated their responsive communication and effective multi-channel marketing strategies. Notable strengths include their ability to understand industry-specific lingo and tailor approaches for professionals such as attorneys and financial advisors. Overall, Callbox is viewed as a valuable partner capable of enhancing outreach and building relationships, making them a strong candidate for businesses in the Financial Services industry. - 8 reviews for financial services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Financial Service Company (4.5/5, May 11, 2022): Callbox was hired to provide lead generation services for a financial service company on phone, & social media, and email marketing. The partners are currently on a 6-month engagement. [Read Full Review](https://clutch.co/go-to-review/callbox/18764) - Appointment Setting for B2B Services Company (5.0/5, Jun 8, 2022): Callbox was a B2B services company’s appointment setter. Their team conducted cold calls to small- and medium-sized businesses and used HubSpot to log information.  [Read Full Review](https://clutch.co/go-to-review/callbox/22151) - Outreach for Telehealth & Telemedicine Payment Platform (4.5/5, Feb 4, 2021): Callbox generates leads for their clients by conducting outreach, qualifying potential buyers, and setting up appointments. They also support PPC and social media marketing efforts. [Read Full Review](https://clutch.co/go-to-review/callbox/57601) - B2B Appointment Setting Services for Finance Company (5.0/5, Feb 7, 2021): Callbox provides B2B appointment setting services for a finance firm. They reach out to prospects using email, outbound telemarketing, and more. Then, they set up appointments with the client's internal staff. [Read Full Review](https://clutch.co/go-to-review/callbox/60258) - Introductory Phone Calls for Insurance Resource Firm (5.0/5, Feb 8, 2021): To help an insurance resources firm connect with more prospective clients, Callbox reached out to fee-only financial advisors. They helped set introductory calls via phone, email, and LinkedIn marketing.  [Read Full Review](https://clutch.co/go-to-review/callbox/61040) - Outbound Campaign for Inheritance Funding Company (4.5/5, Feb 8, 2021): An inheritance funding company wanted to do an educational campaign across the country to inform their target audience regarding their services. They partnered with Callbox to provide the necessary services. [Read Full Review](https://clutch.co/go-to-review/callbox/61155) - Outbound Voice Services for Bank Security Company (4.0/5, Apr 18, 2019): Callbox provides outbound voice services for a bank security company. They are responsible for developing scripts, contacting existing and potential clients, and responding to customer challenges. [Read Full Review](https://clutch.co/go-to-review/callbox/91200) - Lead Gen & Appointment Setting for Financial Services Firm (4.5/5, Dec 17, 2024): Callbox provides demand generation services for a financial services firm. The team is responsible for finding databases, conducting lead generation campaigns, and setting appointments. [Read Full Review](https://clutch.co/go-to-review/callbox/338035) ##### Business services Experience Callbox has received positive feedback in the Business services industry, highlighting their expertise in lead generation and appointment setting. Clients appreciate their responsive and adaptable team, which effectively tailors strategies to meet specific business needs. Notably, clients have reported successful outcomes, including increased qualified leads and high closing rates. Overall, Callbox is recognized for their strong customer service and deep understanding of clients' industries, making them a suitable choice for businesses seeking growth through effective lead generation. - 6 reviews for business services industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Recruitment Firm (5.0/5, Apr 7, 2022): Looking to attain more leads, a recruitment firm hired Callbox for their call center services. The team was in charge of setting appointments. [Read Full Review](https://clutch.co/go-to-review/callbox/15370) - Lead Generation for Payroll Service Bureau (5.0/5, May 2, 2022): Callbox provides lead generation services to help a payroll service bureau grow and scale their business. [Read Full Review](https://clutch.co/go-to-review/callbox/17279) - Lead Generation for Cleaning Services Provider (4.5/5, Feb 12, 2021): Callbox was hired by a cleaning services provider for lead generation efforts. [Read Full Review](https://clutch.co/go-to-review/callbox/66754) - Telemarketing Services for Facilities Services Company (5.0/5, Feb 19, 2021): Callbox performs telemarketing services for a facilities services company. They support the client's campaign. Their goal is to nurture leads and secure appointments to help close deals. [Read Full Review](https://clutch.co/go-to-review/callbox/75083) - Call Marketing Services for Industrial Information Provider (5.0/5, Feb 24, 2021): Callbox was contracted by an industrial information provider for extended marketing support through call center services. The main objective was to boost awareness of the company's services amid the pandemic. [Read Full Review](https://clutch.co/go-to-review/callbox/78139) - Lead Generation for Venture Capital Firm (5.0/5, Dec 17, 2024): Callbox provides lead generation services for a venture capital firm. The team generates leads across three consumer healthcare and pharmaceutical markets. [Read Full Review](https://clutch.co/go-to-review/callbox/337969) ##### Consulting Experience Callbox demonstrates strong expertise in lead generation, particularly within the consulting industry, as evidenced by client feedback highlighting professional presentation and effective communication. Clients appreciate their tailored strategies, which yield significant results, such as quality meetings and leads. Overall sentiment reflects satisfaction with their responsiveness and commitment to understanding client needs, positioning Callbox as a viable partner for consulting firms aiming to enhance their sales and marketing initiatives. - 7 reviews for consulting industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Technology Company (4.5/5, Apr 7, 2022): Callbox provides lead generation services in the form of cold-calling and email marketing. They also schedule appointments and collaborate on scripts.  [Read Full Review](https://clutch.co/go-to-review/callbox/2606) - Lead Generation & Digital Marketing for Business Consultancy (4.0/5, Apr 20, 2022): A business consultancy was looking to extend their reach and garner appointments with prospective clients, so they engaged with Callbox for their lead generation and digital marketing services. [Read Full Review](https://clutch.co/go-to-review/callbox/2936) - Digital Marketing for Travel Agency (5.0/5, Apr 15, 2022): Callbox is expected to help a travel agency with their digital marketing campaign. They have also developed their comprehensive business development strategy. [Read Full Review](https://clutch.co/go-to-review/callbox/15998) - Marketing & Lead Gen Strategies for Business Consulting Firm (5.0/5, Feb 1, 2021): Callbox developed a lead generation strategy that the team executes. They collect lead information and then call prospects to spur leads. They manage Google Ads and LinkedIn accounts as well as a chatbot. [Read Full Review](https://clutch.co/go-to-review/callbox/52815) - Lead Generation Services for Decision Intelligence Firm (5.0/5, Aug 29, 2022): Callbox provides lead generation services for a decision intelligence firm. They've provided a curated list of prospects based on the client's ICP and then conducted outreach efforts across multiple channels. [Read Full Review](https://clutch.co/go-to-review/callbox/155978) - Lead Generation for Marketing Technology Consulting Firm (4.5/5, Oct 4, 2022): A marketing technology solutions company has collaborated with Callbox for lead generation. The team handles the company's inbound and outbound calls, email campaigns, and social media to increase leads.  [Read Full Review](https://clutch.co/go-to-review/callbox/161054) - Lead Generation for Consulting Firm (5.0/5, Oct 17, 2022): Callbox was hired by a consulting firm for their lead generation. The team conducted a six-week training, launched a campaign, and made various improvements to the company's sales strategy.  [Read Full Review](https://clutch.co/go-to-review/callbox/162732) ##### Advertising & marketing Experience Callbox has garnered positive feedback in the Advertising & marketing industry, highlighting their expertise in lead generation and appointment setting. Clients appreciate their ability to internalize specific business needs and create tailored marketing strategies, leading to improved sales pipelines and brand awareness. The company's strengths include effective communication, excellent project management, and a responsive team, which contribute to successful client engagements. Overall, Callbox is viewed as a reliable partner for businesses seeking impactful marketing solutions. - 6 reviews for advertising & marketing industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - BI & Analytics for IT Consultancy Company (5.0/5, Apr 7, 2022): Callbox has partnered with an IT consultancy company in developing a social media analysis integrated with BI. They have gathered all information that compares online platforms and predictions. [Read Full Review](https://clutch.co/go-to-review/callbox/15363) - Appointment Scheduling Services for Advertising Agency (5.0/5, May 9, 2022): Callbox sets up appointments between an advertising agency's staff and potential customers. They've followed up a series of training meetings with customer outreach via social media, email, and phone calls.  [Read Full Review](https://clutch.co/go-to-review/callbox/18327) - Telemarketing & Lead Generation for Advertising Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/callbox/25453) - Outreach Optimization for Marketing & Tech Company (4.5/5, Feb 8, 2021): Callbox was hired by a marketing and technology company to help optimize their outreach program. The team serves as an extension for the client's business development process. [Read Full Review](https://clutch.co/go-to-review/callbox/61825) - Marketing & Digital Strategy for Economic Dev Marketing Co (5.0/5, Feb 23, 2021): Callbox serves as the digital marketing partner to a consultancy firm. They are working on a proactive marketing campaign, identifying target markets and developing content. [Read Full Review](https://clutch.co/go-to-review/callbox/77859) - Lead Generation for Economic Development Marketing Agency (5.0/5, Mar 4, 2021): Callbox provides voice services for a marketing agency. They handle appointment setting and lead generation efforts in efforts to reach qualified candidates and qualify them for sales and appointments. [Read Full Review](https://clutch.co/go-to-review/callbox/86493) ##### Telecommunications Experience Callbox has demonstrated a varied impact within the Telecommunications sector, receiving mixed feedback from clients. While some highlighted strengths in lead generation and account-based marketing, others reported unsatisfactory results and communication issues. Clients appreciated Callbox's commitment to understanding their business needs and adapting strategies accordingly. However, challenges were noted, particularly regarding the quality and quantity of leads generated. Overall, potential Telecommunications clients should weigh Callbox's proven expertise against the reported inconsistencies. - 5 reviews for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Telecommunications Company (0.5/5, Apr 20, 2022): Callbox provided lead generation and appointment setting services for a telecommunications company. They implemented outreach campaigns over the phone and through LinkedIn and social media.  [Read Full Review](https://clutch.co/go-to-review/callbox/16332) - Social Media, & Email Marketing & Lead Gen for Telecoms Co (4.0/5, Feb 12, 2021): A telecommunications company engaged Callbox to augment lead generation initiatives. In addition to social media and email marketing campaigns, Callbox manages a chatbot and conducts calls to gather leads. [Read Full Review](https://clutch.co/go-to-review/callbox/67593) - Lead Generation Services for Communications Provider (5.0/5, Feb 15, 2021): A communications provider hired Callbox to provide ongoing lead generation services. The team works on phone, email, and social media campaigns. The project goal is to increase the client's qualified leads. [Read Full Review](https://clutch.co/go-to-review/callbox/69327) - Lead Generation for Digital Solutions Provider (4.0/5, Jul 20, 2021): Callbox was hired by a digital solutions provider to handle their lead generation efforts. The team is in charge of scheduling sales appointments with prospects. [Read Full Review](https://clutch.co/go-to-review/callbox/85483) - Lead Generation for Telecommunications Company (4.0/5, Sep 15, 2021): Callbox is tasked with implementing account-based marketing (ABM) campaigns for a telecommunications company. The main objective is to acquire more sales leads. [Read Full Review](https://clutch.co/go-to-review/callbox/133186) ##### Logistics & Supply Chain Experience Callbox demonstrates significant expertise in the Logistics & Supply Chain industry, as evidenced by client feedback emphasizing their effective lead generation and appointment-setting capabilities. Clients commend Callbox for their seamless communication, timely delivery, and ability to connect with the right decision-makers. The overall sentiment reflects satisfaction with their services, indicating that Callbox is well-equipped to support businesses in enhancing their sales processes within the Logistics & Supply Chain sector. - 2 reviews for logistics & supply chain industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Logistics Startup (5.0/5, Apr 14, 2022): Callbox augmented a lead generation manager for a logistics startup. They provided a presentation that would help the company grow. [Read Full Review](https://clutch.co/go-to-review/callbox/15912) - Call Center Services for International Logistics Firm (5.0/5, Apr 19, 2022): Callbox provides ongoing call center services for an international logistics company. They're in charge of handling outbound calls and setting appointments with prospects. [Read Full Review](https://clutch.co/go-to-review/callbox/16210) ##### Construction Experience Callbox has demonstrated strong expertise in serving the Construction industry, particularly through lead generation and appointment setting for firms like Rhino Carbon Fiber. Clients appreciate their organized, professional approach and effective communication, which fosters collaboration. Feedback highlights their ability to quickly adapt to specific needs, resulting in measurable success, such as scheduling multiple appointments. Overall, Callbox is viewed as a reliable partner capable of enhancing sales processes in the Construction sector. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Structural Repair Solutions Company (5.0/5, Apr 1, 2022): Callbox provides call center services for a structural repair solutions company. They are responsible for generating leads and appointment settings for the client to increase sales. [Read Full Review](https://clutch.co/go-to-review/callbox/14841) ##### Government Experience Callbox has demonstrated significant expertise in the Government sector, particularly through its collaboration with the Workplace Safety and Health Council. Clients commend Callbox for its knowledgeable and courteous account managers, effective lead generation strategies, and comprehensive service. The positive feedback highlights Callbox's ability to facilitate outreach and engagement successfully. Overall, potential clients in the Government industry may find Callbox to be a fitting partner for their project needs. - 1 review for government industry - $10,000 – $49,000 avg. project cost - Lead Gen for Workplace Safety & Health Organization (4.5/5, Jul 7, 2021): As part of their efforts to promote their mission, a Workplace Safety and Health (WSH) organization has hired Callbox to gather an audience for one of their programs. The vendor focuses on gathering leads. [Read Full Review](https://clutch.co/go-to-review/callbox/74959) ##### Media Experience Callbox has demonstrated strong expertise in lead generation for the Media industry, particularly in video production and marketing. Clients commend their professionalism, responsiveness, and effective use of LinkedIn for outreach, leading to increased ROI and a solid prospect base. Ongoing collaboration has resulted in seamless workflows and positive client relationships. However, attention to accents in cold calling may enhance their service. Overall, Callbox is well-regarded for driving business growth within the Media sector. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation Campaign for Video Marketing Company (5.0/5, Feb 19, 2021): Callbox provided outbound lead generation services for a video marketing company, helping them reach out to potential clients. The goal was to improve the firm's ROI and develop relationships with clients. [Read Full Review](https://clutch.co/go-to-review/callbox/73923) ##### Arts, entertainment & music Experience Callbox demonstrates significant expertise in the Arts, entertainment, and music industry through effective appointment setting and client engagement strategies. Clients appreciate their proactive communication and adaptability, which facilitate successful interactions with potential buyers. The ability to close accounts even during challenging times, such as the Covid pandemic, underscores their impact and reliability. Overall, Callbox's strengths in fostering client relationships and generating leads position them as a strong candidate for businesses in the Arts, entertainment, and music sectors. - 1 review for arts, entertainment & music industry - Less than $10,000 avg. project cost - Advertising & Marketing for Janitorial & Housekeeping Comp (4.0/5, Feb 8, 2021): A janitorial, building maintenance, and housekeeping company hired Callbox to setup a person-to-person appointment to close more potential buyers. [Read Full Review](https://clutch.co/go-to-review/callbox/61188) ##### Other Industry Experience Callbox has demonstrated strong expertise in the Other Industry sector, providing efficient outbound services that significantly enhance client operations. One client noted their effectiveness in conducting outbound sales calls and addressing customer issues, leading to substantial time savings. The overall sentiment reflects reliability and efficiency, making Callbox a valuable partner for businesses seeking to improve their outbound sales capabilities. - 1 review for other industry industry - Less than $10,000 avg. project cost - Lead Generation for Administration Department (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/callbox/25548) ##### IT Services Experience Callbox has demonstrated strong expertise in lead generation, appointment setting, and webinar facilitation within the IT Services industry. Clients have praised their ability to deliver high-quality leads and improve conversion rates significantly. The team is noted for effective communication and adaptability, ensuring project objectives are met. While there are suggestions for refining lead qualification and enhancing reporting, overall client sentiment is highly positive, indicating that Callbox is a valuable partner for businesses seeking impactful IT services. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation & Webinar Mgmt for IT Services Co (5.0/5, May 30, 2023): Callbox provides lead generation services to an IT services company. The team generates leads, schedules appointments with key stakeholders and decision-makers, and organizes and manages webinars. [Read Full Review](https://clutch.co/go-to-review/callbox/205184) ##### Consumer Products Experience The reviews highlight the provider's strong organizational capabilities and effective outbound sales strategies in the Consumer Products industry. Clients appreciate the significant revenue improvements and cost savings achieved through their services, estimating savings of around $1,000 per month. Overall sentiment is highly positive, with no areas identified for improvement, indicating a solid alignment with client needs and an impactful presence in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Appointment Setting for Consumer Products Company (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/callbox/137491) #### 4.3 out of 5.0 rating for cost What Clients Have Said Client feedback on Callbox highlights a generally positive sentiment regarding cost and value for money. Many clients appreciated the alignment of pricing with their budgets, noting the good value received for the cost. For instance, one client from Parker Software mentioned that Callbox's pricing fit their budget while delivering high-quality leads, contributing to revenue growth. Overall, clients expressed satisfaction with the return on investment, often citing positive results such as increased lead generation and appointment setting. [Read All Reviews](https://clutch.co/profile/callbox?verified=true#reviews) - $10,000 to $49,000 (60 reviews) - Less than $10,000 (16 reviews) - $50,000 to $199,999 (15 reviews) - $200,000 to $999,999 (2 reviews) #### Completed projects in 17 countries - Australia (5 projects) - Belgium (1 projects) - Canada (5 projects) - France (1 projects) - Germany (1 projects) - Hong Kong (2 projects) - India (1 projects) - Iraq (1 projects) - Israel (1 projects) - Japan (4 projects) - Malaysia (1 projects) - New Zealand (2 projects) - Singapore (19 projects) - Vietnam (1 projects) - Thailand (1 projects) - United States (64 projects) - England (1 projects) This provider is fluent in 6 languages: - Mandarin - English - Spanish - Portuguese - Vietnamese - Cantonese [View Reviews](https://clutch.co/profile/callbox?verified=true#reviews) --- ### [Go Answer](https://clutch.co/profile/go-answer) #### 4.3 out of 5 star rating (16 reviews) - 1,000 - 9,999 employees - Garden City, NY #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description Go Answer is a business process outsourcing company specializing in answering services and customer support across various communication channels. Reviews indicate a high level of professionalism and reliability, with 100% of reviewers praising their responsiveness and ability to handle large call volumes effectively. Clients report significant cost savings and improved customer engagement, although some suggest enhancements in bilingual support and training transparency. [Visit Website](https://www.goanswer.io/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Easy to reach Clients consistently praise Go Answer for their exceptional accessibility and responsiveness. One reviewer highlighted the account manager's availability, noting that calls were answered even at 10 PM, demonstrating a commitment to client needs. The overall sentiment reflects a high level of satisfaction with communication, as clients reported same-day changes and rapid responses, often within an hour. This strong emphasis on being easy to reach contributes significantly to their positive reputation. - Call Center Service for Bank (5.0/5, Aug 18, 2021): My account manager Michelle Adamo is always there to help and immediately implements my requests with her team. Outstanding communication and response. Same-day changes and usually I can get a response within an hour of contact if requested at a reasonable time of day. Their willingness to go the extra mile and their overall responsiveness are impressive. [Read Full Review](https://clutch.co/go-to-review/go-answer/110813) #### Experience in 8 industries Go Answer has demonstrated expertise across various industries including Legal, Financial Services, Hospitality, and E-commerce. Legal clients commend their professionalism and empathetic communication, significantly increasing lead conversions. Financial services clients appreciate their cost-effectiveness and reliability, noting substantial savings and improved response times. The Hospitality sector highlights their efficiency in call handling, although some desire more personalized service. Overall, Go Answer is well-regarded for enhancing customer interactions and operational efficiency across these sectors. [Read All Reviews](https://clutch.co/profile/go-answer?verified=true#reviews) ##### Legal Experience Go Answer has received positive feedback from legal industry clients, highlighting their professionalism and responsive service. Law firms noted that the team effectively manages client interactions, enhances lead quality, and maintains a high standard of communication. Clients appreciate the empathetic approach of Go Answer's representatives, which contributes to a more prestigious firm image. Overall, the sentiment is highly favorable, indicating that Go Answer is a strong choice for legal practices seeking reliable answering services. - 2 reviews for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Answering Services for Personal Injury Law Firm (4.5/5, Jul 29, 2021): Go Answer provides after-hours answering services to a law firm. They answer current clients and conduct questionnaires with potential clients to gather information on their claims. [Read Full Review](https://clutch.co/go-to-review/go-answer/94798) - Call Center Service for Law Firm (5.0/5, Aug 23, 2021): A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of taking calls. [Read Full Review](https://clutch.co/go-to-review/go-answer/114413) ##### Financial services Experience Go Answer has received positive feedback from clients in the financial services industry, highlighting their responsiveness and strong communication skills. Clients appreciate the significant cost savings and reliability provided by Go Answer's services, with one client noting a 66% cost reduction. Their ability to handle high call volumes efficiently, with an average error rate of less than 3%, showcases their expertise. Overall, Go Answer is considered a strong fit for financial services firms seeking dependable and effective inbound support. - 4 reviews for financial services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Commerce Retailer (5.0/5, Aug 13, 2021): Go Answer was hired by an e-commerce retailer as their primary call center for their business. The team provides about 120 agents during peak hours and handles 75% of their customers' calls. [Read Full Review](https://clutch.co/go-to-review/go-answer/107204) - Call Center Service for Bank (5.0/5, Aug 18, 2021): A bank needed a reliable cost-effective roll-over receptionist and call center services to give customers human assistance even during times of high call volume. They hired Go Answer for the project. [Read Full Review](https://clutch.co/go-to-review/go-answer/110813) - After Hours Answering For Financial Services (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118312) - Numerous Answering Services for Financial Firm (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/136913) ##### Other industries Experience Go Answer demonstrates strong expertise in Business Process Outsourcing for the Other industries sector, receiving positive feedback for their efficient customer service and cost-saving solutions. Clients report substantial monthly savings and a reduction in operational headaches. Their strengths lie in prompt and effective communication, making them a reliable partner. However, there is room for growth, particularly in service expansion. Overall, they appear well-positioned to support businesses seeking outsourcing solutions in diverse industries. - 4 reviews for other industries industry - $200,000 – $999,999 avg. project cost - Customer Relations Support for Enterprise (4.0/5, Dec 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/37005) - Great Plans and Pricing (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118329) - Go Answer Was the Best Value (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118331) - Live Answering Help for Healthcare Company (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118336) ##### Hospitality & leisure Experience Go Answer demonstrates strong capabilities in managing high call volumes for clients in the Hospitality & leisure industry, effectively reducing labor costs and saving time. Clients appreciate their ability to streamline operations, though they note a need for enhanced personalization. Overall, Go Answer's services are recognized for easing operational burdens, making them a viable option for businesses seeking to improve customer communication and efficiency in the Hospitality & leisure sector. - 1 review for hospitality & leisure industry - $10,000,000 + avg. project cost - Telecommunications Services for Hospitality Company (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/146388) ##### Real estate Experience Go Answer has demonstrated notable expertise in the real estate sector, receiving positive feedback for their responsiveness and tailored solutions. Clients highlight the company's ability to effectively manage inquiries and support operations, resulting in improved efficiency and client satisfaction. Their strong communication skills and understanding of real estate nuances make them a valuable partner for businesses looking to enhance their customer service and streamline processes in this industry. - 1 review for real estate industry - Less than $10,000 avg. project cost - Go Answer Never Misses a Call (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118325) ##### Business services Experience Go Answer demonstrates strong expertise in the Business services industry, receiving positive feedback for their effective solutions and responsive customer support. Clients appreciate their ability to address challenges efficiently, leading to significant improvements in operational efficiency and client satisfaction. The overall sentiment reflects trust in Go Answer's capabilities, making them a promising choice for businesses seeking reliable and impactful service solutions. - 2 reviews for business services industry - Less than $10,000 avg. project cost - Intuitive and Easy to Use Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118307) - Beyond Expectations Customer Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118309) ##### Retail Experience Go Answer has demonstrated strong expertise in the Retail industry, with clients highlighting their effective customer service solutions that enhance operational efficiency. Positive feedback emphasizes their responsiveness and the ability to tailor services to meet specific retail needs. Overall, clients express satisfaction with the impact Go Answer has made on their customer engagement and satisfaction levels, indicating that the company is a suitable partner for retail businesses seeking to improve their customer interactions. - 1 review for retail industry - Less than $10,000 avg. project cost - Live Agents and Email Answering for Retail Firm (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118301) ##### Healthcare Experience Go Answer has demonstrated substantial expertise in the Healthcare industry, earning positive feedback for their effective communication and operational support. Clients have highlighted their ability to streamline patient interactions and enhance overall service delivery. The company's strengths in managing healthcare-related inquiries and providing personalized assistance have significantly improved client efficiency, making them a compelling choice for healthcare organizations seeking reliable support solutions. - 1 review for healthcare industry - Less than $10,000 avg. project cost - Go Answer Was the Best Value (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118331) ##### Education Experience Go Answer has received positive feedback from clients in the Education industry, highlighting their expertise in delivering tailored solutions that enhance operational efficiency. Clients appreciate their responsive customer service and ability to adapt to specific project needs. The overall sentiment reflects satisfaction with Go Answer's impact on improving educational services, making them a suitable partner for organizations seeking reliable support in the sector. - 1 review for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Fantastic Service and No Call Queues (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/116830) #### 1.8 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Go Answer as offering good value for money, with notable cost savings reported. One client highlighted a 66% reduction in costs compared to their previous service, while another indicated a monthly saving of approximately $1,500. Overall, clients appreciate the professionalism and quality of service provided, with sentiments reflecting that the pricing aligns with the high quality received. However, some feedback suggests that costs can escalate depending on usage, indicating variability in value based on client needs. [Read All Reviews](https://clutch.co/profile/go-answer?verified=true#reviews) - Less than $10,000 (10 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 16 cities - Pensacola, Florida (1 projects) - Winter Garden, Florida (1 projects) - Kansas City, Missouri (1 projects) - Nashville, Tennessee (1 projects) - Chicago, Illinois (1 projects) - Park Forest, Illinois (1 projects) - West New York, New Jersey (1 projects) - New York City, New York (1 projects) - South Milwaukee, Wisconsin (1 projects) - Santa Ana, California (1 projects) - Portland, Oregon (1 projects) - Pittsburgh, Pennsylvania (1 projects) - Manassas, Virginia (1 projects) - Bridgeton, Missouri (1 projects) - Flushing, New York (1 projects) - Pound, Virginia (1 projects) This provider is available in 2 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/go-answer?verified=true#reviews) --- ### [AnswerFirst](https://clutch.co/profile/answerfirst) #### 4.2 out of 5 star rating (24 reviews) - 250 - 999 employees - Tampa, FL #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 40% Customer Service Outsourcing #### Company description AnswerFirst is a call management service provider known for its reliable handling of inbound calls and customer service. The company receives positive feedback for quality, reliability, and efficiency, with 75% of reviewers highlighting these strengths. Areas for improvement include attention to detail and customer interaction. Overall, clients value the cost savings and trustworthy service they receive. [Visit Website](https://answerfirst.com/?utm_source=clutch.co&utm_medium=referral) #### Accessible Clients have reported a highly positive sentiment regarding AnswerFirst's accessibility. One client noted, 'They are always there when we need it,' highlighting their reliability in answering calls and providing timely support. Additionally, the service's affordability was mentioned as a strength, reinforcing the company's commitment to being accessible. Overall, clients appreciate the consistent availability and responsiveness, which has significantly contributed to customer satisfaction. - Answering Services for Small Manufacturing Company (4.0/5, Aug 12, 2017): They are always there when we need it and it's affordable. This accessibility ensures that our customers can leave their messages, allowing us to promptly return their calls. Their consistent availability has been a significant advantage in our operations. [Read Full Review](https://clutch.co/go-to-review/answerfirst/136724) #### Experience in 10 industries AnswerFirst has demonstrated expertise across various industries, including Manufacturing, Information Technology, Legal, Telecommunications, Financial Services, Retail, and Hospitality. Clients consistently praise their reliability, efficiency, and high-quality service, which have led to significant cost savings and improved customer satisfaction. Overall, the sentiment is positive, indicating that AnswerFirst is particularly well-suited for businesses requiring reliable call handling services in the Manufacturing, IT, and Legal sectors. [Read All Reviews](https://clutch.co/profile/answerfirst?verified=true#reviews) ##### Legal Experience AnswerFirst has demonstrated strong expertise in the Legal industry, particularly in managing high volumes of inbound calls efficiently. Clients appreciate their prompt support and cost-effectiveness, noting significant time savings and positive impact on operations. While some feedback indicates a need for improved politeness, the overall sentiment remains favorable, highlighting their efficiency as a key strength. This positions AnswerFirst as a valuable partner for legal firms seeking to enhance their call handling capabilities. - 3 reviews for legal industry - $10,000 – $49,000 avg. project cost - Answer First Has Been Extremely Helpful (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118621) - Easy to Use for Legal Company (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118689) - Answering Services for Legal Firm (2.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/146681) ##### Other industries Experience AnswerFirst has demonstrated notable expertise across the Other industries sector, receiving positive feedback for their adaptability and innovative solutions. Clients have praised their responsiveness and ability to understand unique industry challenges, resulting in effective problem-solving and enhanced operational efficiency. The overall sentiment reflects satisfaction with their collaborative approach and the measurable impact they have made on various projects, making them a strong candidate for businesses seeking reliable partners in the Other industries. - 5 reviews for other industries industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Reasonable Performance and Simple Service (3.0/5, Jun 20, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/116598) - Answer First is Very Responsive and Informative (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118456) - Saved a Lot of Money With this Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118631) - Answer First Saved a Great Deal of Time and Money (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118717) - Good Feedback to Customers (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118735) ##### Gaming Experience AnswerFirst has received positive feedback from clients in the Gaming industry, highlighting their strong expertise in game development and customer support services. Clients commend their ability to deliver tailored solutions that enhance player engagement and improve user experience. Overall sentiment reflects a high level of satisfaction, indicating that AnswerFirst is a reliable partner for businesses seeking to elevate their gaming projects through innovative strategies and dedicated service. - 1 review for gaming industry - Less than $10,000 avg. project cost - Answer First Has Performed Perfectly (2.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118678) ##### Financial services Experience AnswerFirst demonstrates notable expertise in the Financial services industry, receiving positive feedback for their tailored solutions and responsiveness to client needs. Clients appreciate their ability to enhance customer engagement and streamline operations, resulting in improved service delivery. Overall, the sentiment reflects satisfaction with their strategic approach and the tangible impact on clients' business outcomes, making them a strong candidate for financial service projects. - 2 reviews for financial services industry - Less than $10,000 avg. project cost - Great Provider Answers Promptly (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118373) - Answer First is the Best Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118627) ##### Energy & natural resources Experience AnswerFirst has garnered positive feedback from clients in the Energy & natural resources sector, highlighting their expertise in delivering tailored solutions that address industry-specific challenges. Clients commend the team's responsiveness and commitment to quality, which have significantly enhanced project outcomes. Overall, the sentiment indicates that AnswerFirst is well-equipped to support businesses in the Energy & natural resources industry, making them a suitable partner for complex projects. - 1 review for energy & natural resources industry - Less than $10,000 avg. project cost - Customizable and Reasonably Priced (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118616) ##### Telecommunications Experience AnswerFirst has demonstrated considerable expertise in the Telecommunications industry, receiving positive feedback for their effective solutions and customer support. Clients highlight the company's ability to streamline operations and enhance communication strategies, leading to improved service delivery and customer satisfaction. This strong performance indicates that AnswerFirst is well-equipped to meet the specific needs of businesses in the Telecommunications sector. - 2 reviews for telecommunications industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Excellent Customer Service for Telecom Company (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118378) - Answer First is Very Dependable and Increases Sales (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118478) ##### Consumer Products Experience AnswerFirst has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in providing effective solutions and support. Clients commend their responsiveness and ability to adapt to specific project needs, leading to improved operational efficiency and customer satisfaction. Overall sentiment indicates that AnswerFirst is a reliable partner for businesses seeking to enhance their consumer product offerings through tailored strategies and exceptional service. - 1 review for consumer products industry - Less than $10,000 avg. project cost - Saved a Lot of Money With this Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118631) ##### Retail Experience AnswerFirst demonstrates significant expertise in the Retail industry, as evidenced by client feedback highlighting their robust customer service solutions and efficient operational support. Clients praise their responsiveness and adaptation to unique retail challenges, underscoring their strength in enhancing customer engagement and streamlining communication processes. Overall sentiment reflects a positive impact on retail operations, making AnswerFirst a compelling choice for businesses seeking to improve customer interactions and operational efficiency. - 3 reviews for retail industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Saves Time for Retail Companies (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118393) - Answer First Goes Above and Beyond (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118409) - Convenient and Easy to Use Service (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118467) ##### Hospitality & leisure Experience AnswerFirst demonstrates significant expertise in the Hospitality & Leisure industry, with clients praising their responsiveness and tailored communication solutions. Their ability to enhance customer engagement and streamline operations has led to improved satisfaction rates and operational efficiency. Overall sentiment is highly positive, indicating that potential clients can expect reliable support and impactful results for their projects within this sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Innovative and Reliable Answering Service for Hospitality Industry (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118742) ##### Information technology Experience AnswerFirst is recognized for its reliability and effective call management services within the Information Technology industry. Clients report significant cost savings, highlighting their timely communication and responsiveness as key strengths. The firm successfully meets client call volume requirements while maintaining a competitive pricing structure. Overall, the positive sentiment indicates that AnswerFirst is a suitable partner for businesses seeking dependable inbound services. - 3 reviews for information technology industry - Less than $10,000 avg. project cost - Inbound Calling Support for IT Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/25043) - Modern and Useful Technology to Increase Performance (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118403) - Answer First Is The Most Efficient Service (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118695) ##### Other Industry Experience AnswerFirst has demonstrated strong expertise in the Other Industry sector, receiving positive feedback for their effective communication and tailored solutions. Clients have highlighted the company's ability to address specific challenges with innovative strategies, resulting in enhanced operational efficiency and customer satisfaction. Overall, the sentiment reflects a high level of trust in AnswerFirst's capabilities, making them a viable partner for businesses seeking impactful solutions in the Other Industry. - 1 review for other industry industry - Less than $10,000 avg. project cost - Reasonable Performance and Simple Service (3.0/5, Jun 20, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/116598) ##### Manufacturing Experience Reviews from the Manufacturing industry indicate that AnswerFirst excels in handling high volumes of inbound calls, providing reliable customer service that enhances client satisfaction. Clients appreciate their affordability and trustworthiness, noting significant savings in time and costs. Their strengths include delivering quality work and maintaining professionalism, while areas for improvement involve increased attention to detail. Overall, the sentiment is positive, suggesting AnswerFirst is a strong candidate for businesses seeking efficient call management solutions. - 3 reviews for manufacturing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - General Inbound Services for Manufacturing Company (4.0/5, Dec 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/37013) - Easy to Use Service for Manufacturing Company (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/118397) - Answering Services for Small Manufacturing Company (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/answerfirst/136724) #### 0.6 out of 5.0 rating for cost What Clients Have Said Clients generally perceive AnswerFirst as providing good value for money, with notable savings reported. One client indicated saving thousands of dollars monthly, while another estimated a $5,000 monthly saving due to reduced hiring needs. The pricing structure appears flexible, with package deals and hourly billing options. Overall, the sentiment is positive, although some clients suggested that lower prices could enhance value further. [Read All Reviews](https://clutch.co/profile/answerfirst?verified=true#reviews) - Less than $10,000 (21 reviews) - $50,000 to $199,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive AnswerFirst is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Hit Rate Solutions](https://clutch.co/profile/hit-rate-solutions) #### 4.8 out of 5 star rating (16 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 45% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Hit Rate Solutions is a Customer Service BPO specializing in Customer Support Outsourcing, Call Center Outsourcing, and Remote Customer Care. The reviews indicate a high level of satisfaction with 100% of clients noting responsiveness, cost-effectiveness, and commitment to project goals. The company is praised for its tailored support, efficient management, and seamless communication. [Visit Website](https://hitratesolutions.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=us-call-centers-customer-support) #### Reliable Clients consistently describe Hit Rate Solutions as a reliable partner, noting their prompt responses and timely project management. One client highlighted their 'quick and reliable' service, while another emphasized their ability to reduce workload efficiently. The reviews reflect an overall positive sentiment, with clients appreciating the company's commitment to delivering results and their responsiveness to needs. - Call Center Services for Dental Appliances Provider (5.0/5, Jun 19, 2025): The project management was always quick and reliable. They consistently delivered items on time and were responsive to our needs. We commend how fast they can handle a project. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/383369) - Call Center Services for Mental Health Services Provider (5.0/5, Jan 17, 2024): The Hit Rate Solutions team is reliable and has reduced the time our in-house administrative assistant spends on phone calls. They respond promptly to every message and leave detailed notes about each phone conversation. Yes, they made calls in a timely manner and responded to my requests quickly. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/262283) #### 3 reviews mention Customer Service Outsourcing Sales Outreach for Food Safety Consulting Co 5.0/5 — Hit Rate Solutions provides sales outreach services for a food safety consulting company. Their goal is to attract more leads, B2B sales, and repeat customers to the client's website. - 3 of 3 Customer Service Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/254632) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Hit Rate Solutions for their competitive pricing and overall value for money. For instance, one client noted that their selection was based on "pricing fit our budget" and "good value for cost." Another remarked on the "quality of work done for the price" as a significant advantage. Overall, the sentiment reflects satisfaction with the affordability and effectiveness of their services, with multiple clients expressing no areas for improvement in this regard. [Read All Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) - Less than $10,000 (4 reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (11 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) --- ### [Moneypenny USA (formerly VoiceNation)](https://clutch.co/profile/moneypenny-usa-formerly-voicenation) #### 4.4 out of 5 star rating (53 reviews) - < $25 average hourly rate - 50 - 249 employees - Duluth, GA #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Moneypenny USA (formerly VoiceNation) is a call center and answering service provider that offers tailored customer service solutions for businesses in various industries. The reviews reveal a 90% satisfaction rate, with clients frequently praising their responsive communication and customized service. However, around 20% of reviews indicate areas for improvement, such as consistency in service quality and data management. Overall, Moneypenny USA is commended for its friendly and professional approach. [Visit Website](https://voicenation.com/?utm_source=clutch.co&utm_medium=referral) #### Reviewed 1 time in the past 6 months Recent reviews of Moneypenny USA indicate a mixed sentiment among clients. While the onboarding process and initial customer service received praise, concerns were raised regarding inconsistent service quality and communication post-engagement. One client noted satisfactory delivery of services but expressed dissatisfaction with unexpected charges. Overall, clients appreciated the responsiveness of the team but highlighted the need for improved consistency in service and clearer terms. - 0 of 1 reviews is 5 stars - Less than $10,000 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/moneypenny-usa-formerly-voicenation?sort_by=date_desc&verified=true#reviews) #### Experience in 14 industries Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness. [Read All Reviews](https://clutch.co/profile/moneypenny-usa-formerly-voicenation?verified=true#reviews) ##### Arts, entertainment & music Experience Moneypenny USA has garnered positive feedback from clients in the Arts, entertainment, and music sectors, highlighting their expertise in handling unique communication needs. Clients appreciate their responsiveness and professionalism, which enhance operational efficiency and customer engagement. The company's strengths lie in delivering tailored solutions that cater specifically to the dynamic demands of the industry. Overall, their proven track record suggests they are a reliable partner for businesses seeking effective communication strategies in the Arts and entertainment domain. - 1 review for arts, entertainment & music industry - Less than $10,000 avg. project cost - Makes Employees More Productive (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116801) ##### Real estate Experience VoiceNation demonstrates strong expertise in the real estate industry, notably in providing efficient answering and call directing services. Clients report improved customer satisfaction, with issues of unanswered calls being resolved. Their strength lies in responsive customer service, attentive support, and flexible scripting options tailored to clients' specific needs. Overall sentiment is positive, with clients appreciating the professionalism and effectiveness of VoiceNation's services in enhancing communication within their real estate operations. - 4 reviews for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Answering & Directing Calls for Real Estate Brokerage Firm (5.0/5, Mar 7, 2019): Moneypenny USA (formerly VoiceNation) provides ongoing call answering and directing services. They follow an existing script, gather information, and forward calls to the right individual or voicemail box. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/70225) - Answering Services for Property Rental Company (4.0/5, May 17, 2017): The property rental company hired Moneypenny USA's (formerly VoiceNation) answering services to attend their clients whenever the owner or property manager were unavailable. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/111279) - Very User Friendly , Customers Feel Taken Care Of (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117064) - Quality Answering Service for Real Estate (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117690) ##### Nonprofit Experience The company has garnered positive feedback from clients in the Nonprofit industry, highlighting their expertise in delivering tailored solutions that address specific organizational challenges. Clients praise their proactive communication and ability to create impactful strategies that enhance operational efficiency. Overall sentiment indicates that this provider is a reliable partner for Nonprofits seeking to achieve their mission effectively and sustainably. - 1 review for nonprofit industry - Less than $10,000 avg. project cost - Virtual Chat Service for Nonprofit (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117558) ##### Consumer Products Experience The company has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in delivering effective solutions tailored to specific challenges. Clients commend their innovative approach and ability to drive impactful results, resulting in enhanced product performance and customer satisfaction. Overall, the provider demonstrates a strong capability to meet the unique needs of businesses in the Consumer Products sector, making them a promising choice for potential clients. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Invaluable Service to Our Business (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116749) ##### Other Industry Experience Moneypenny USA has garnered positive feedback from clients in the Other Industry sector, highlighting their exceptional customer service and responsiveness. Clients appreciate the company's expertise in providing tailored communication solutions that enhance operational efficiency. The overall sentiment reflects confidence in Moneypenny USA's ability to adapt to diverse needs, making them a strong candidate for businesses seeking reliable and professional support in the Other Industry. - 1 review for other industry industry - Less than $10,000 avg. project cost - Customized Routing Works Well (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116669) ##### Sports Experience Moneypenny USA has demonstrated solid expertise in the Sports industry, particularly in supporting fitness facilities like J9Dilworth, Inc. Clients appreciate their friendly demeanor, timely responses, and ability to quickly rectify issues. However, there have been occasional lapses in communication and adherence to established procedures. Overall, Moneypenny’s reliable service can enhance operational efficiency for sports-related businesses, provided clients clearly define their expectations. - 1 review for sports industry - Less than $10,000 avg. project cost - Answering Services for Kick-boxing Fitness Facility (4.0/5, Sep 25, 2020): A kickboxing fitness facility engages Moneypenny USA (Formerly Voicenation) to provide answering services. In addition to answering phone calls, the team records and forwards messages for the client to later address.   [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/72234) ##### Healthcare Experience Moneypenny USA demonstrates strong expertise in the Healthcare sector, with clients praising their responsiveness and professionalism. Users highlight the company's ability to enhance patient communication and streamline operations, resulting in improved service delivery. Overall sentiment reflects a high level of satisfaction, indicating Moneypenny USA as a reliable partner for businesses in the Healthcare industry seeking efficient and effective communication solutions. - 1 review for healthcare industry - Less than $10,000 avg. project cost - Knowledge of Industry and 24/7 Availability (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117590) ##### Transportation Experience Moneypenny USA has demonstrated substantial expertise in the Transportation industry, receiving positive feedback for their responsive communication and tailored solutions. Clients appreciate their ability to enhance customer service and operational efficiency, leading to increased satisfaction among end-users. The company's strengths lie in their adaptability and commitment to client needs, making them a suitable partner for businesses looking to improve their communication strategies within the Transportation sector. - 2 reviews for transportation industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Money Penny is a Great Source of Information (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117598) - Answering Services for Transportation Company (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117941) ##### Energy & natural resources Experience The company demonstrates strong expertise in the Energy & Natural Resources industry, with clients highlighting their ability to deliver tailored solutions that address specific challenges. Feedback indicates a high level of professionalism and a commitment to achieving impactful results. Their in-depth knowledge and proven strategies make them a strong candidate for organizations seeking reliable partnerships in energy and resource management. - 2 reviews for energy & natural resources industry - Less than $10,000 avg. project cost - QAS is the Best System (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117213) - Good Performance by Automated Answering Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117922) ##### Hospitality & leisure Experience Moneypenny USA has received positive feedback from clients in the Hospitality & leisure industry, highlighting their expertise in providing reliable communication solutions. Clients appreciate their responsiveness and professionalism, which enhance customer service experiences. The company's strengths include tailored solutions that fit specific business needs, resulting in improved operational efficiency. Overall, Moneypenny USA is positioned as a valuable partner for hospitality businesses seeking to elevate their customer engagement and streamline communication. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Increased Clientele Since Hiring Money Penny (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117864) ##### Retail Experience Moneypenny USA has garnered positive feedback within the Retail industry, showcasing their expertise in enhancing customer engagement and operational efficiency. Clients highlight the company's strengths in providing reliable communication services, which significantly impact customer satisfaction and retention. Overall, the sentiment is favorable, indicating that Moneypenny USA is well-suited for businesses seeking to improve their customer interactions and streamline operations in the Retail sector. - 1 review for retail industry - Less than $10,000 avg. project cost - Voice Nation's Performance Has Been Excellent (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117542) ##### Telecommunications Experience Moneypenny USA has received positive feedback from clients in the Telecommunications industry, highlighting their expertise in providing reliable communication solutions. Clients appreciate their responsiveness and professionalism, which significantly enhance operational efficiency. The company demonstrates a strong ability to adapt to client needs, ensuring tailored services that drive customer satisfaction. Overall, Moneypenny USA is positioned as a strong contender for businesses seeking effective telecommunications support. - 1 review for telecommunications industry - Less than $10,000 avg. project cost - Voice Nation is the Best Company (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116873) ##### Information technology Experience Moneypenny USA (formerly VoiceNation) has garnered positive feedback in the Information Technology industry, highlighting their expertise in providing efficient communication solutions. Clients appreciate their responsive support and tailored services, which enhance operational efficiency. The company’s strengths include adaptability to client needs and a strong commitment to quality service, indicating that they are a suitable partner for businesses seeking reliable IT communication solutions. - 4 reviews for information technology industry - Less than $10,000 avg. project cost - Automated Answering Service Increases Revenue of Company (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117322) - Like Having a Receptionist in Your Office (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117566) - Voice Nation Helps With Customer Service (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117904) - Affordable Answering Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117978) ##### Advertising & marketing Experience Moneypenny USA (formerly VoiceNation) has received positive feedback from clients in the Advertising & marketing sector, highlighting their expertise in providing professional answering services. Clients report enhanced lead capture and improved responsiveness, with one noting a 60% recovery of missed opportunities. The attentiveness and organization of the staff, along with customizable service options, were particularly praised. Overall, the sentiment reflects a strong alignment with the needs of marketing professionals seeking reliable and effective communication solutions. - 2 reviews for advertising & marketing industry - Less than $10,000 avg. project cost - Voice Nation's Performance is Great (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116885) - Answering Services for Marketing Company (4.0/5, Jul 10, 2017): Moneypenny USA (formerly VoiceNation) receives phone calls through the main number on the firm's website. Customers are now getting a live person instead of a voice recording. They took notes and sent detailed emails back. If the contacts are coming from Voice Nation, it means they’re legitimate leads and not spam. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/121172) ##### Manufacturing Experience Moneypenny USA has demonstrated significant expertise in supporting the Manufacturing industry, with clients highlighting their efficient communication and reliable call handling. The positive feedback underscores their ability to enhance operational workflows, allowing manufacturers to focus on core activities. Their strengths lie in tailored solutions that accommodate specific manufacturing needs, contributing positively to client satisfaction and operational effectiveness. - 3 reviews for manufacturing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Voice Nation Helped Increase Productivity (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117289) - QAS is a Great and Reliable Service (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117445) - Reliable Email Answering Services (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117936) ##### Education Experience Moneypenny USA has received positive feedback within the Education industry, highlighting their strong expertise in handling communication needs. Clients commend their responsiveness and tailored solutions, which enhance operational efficiency for educational institutions. The overall sentiment reflects satisfaction with Moneypenny's ability to support diverse educational projects, making them a suitable choice for organizations seeking reliable communication partners in this sector. - 3 reviews for education industry - Less than $10,000 avg. project cost - Automated Call Back and Voice Mail Options for Education Org (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116783) - Automated Answering for Education Org (3.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117849) - User Friendly, Professional, and Reasonably Priced. (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117991) ##### Business services Experience Moneypenny USA demonstrates strong expertise in lead management and customer service, as evidenced by client feedback highlighting their efficiency in sorting leads and timely communication. Clients appreciate the flexibility of their service plans and the reliability of their team. Overall, the sentiment is positive, indicating that Moneypenny is a solid choice for businesses in the services industry seeking effective call handling and lead sorting solutions. - 8 reviews for business services industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Drug Testing Company (5.0/5, Oct 15, 2020): Moneypenny USA (Formerly Voice Nation) provides call center solutions to a drug testing company. The team's main objective is to answer the client's calls and sort their leads. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/88845) - Money Penny is Necessary and Performs Flawlessly (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116716) - Professional and Automated Answering Services (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116896) - Easy to Use Service (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116915) - Voice Nation Has Reasonable Pricing (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117153) - Increased Answering Service Hours at a Reasonable Price (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117873) - Voice Nation is Always Available with Quality Representatives (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117877) - Voice Nation Increases Employee Productivity (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/118222) ##### Construction Experience Feedback from the Construction industry highlights Moneypenny USA's expertise in providing effective call center solutions, particularly for after-hours support. Clients appreciate the company's initial onboarding and customer service, indicating a strong start to the partnership. However, concerns were raised regarding inconsistent customer service and communication over time. Overall, the sentiment is mixed; while the company demonstrates strong capabilities, potential clients should consider their need for consistent service quality. - 1 review for construction industry - Less than $10,000 avg. project cost - Call Center Services for Water Well Drilling Company (0.5/5, May 4, 2026): Moneypenny USA (formerly VoiceNation) provided call center services for a water well drilling company. The team handled after-hours calls and served as backup receptionists. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/454504) #### 1.1 out of 5.0 rating for cost What Clients Have Said Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more." [Read All Reviews](https://clutch.co/profile/moneypenny-usa-formerly-voicenation?verified=true#reviews) - Less than $10,000 (41 reviews) - $10,000 to $49,000 (8 reviews) #### Completed projects in 47 cities - Melbourne, Florida (1 projects) - Miami, Florida (1 projects) - Tampa, Florida (1 projects) - Atlanta, Georgia (1 projects) - Wichita, Kansas (1 projects) - Blue Springs, Missouri (1 projects) - Chesterfield, Missouri (1 projects) - Charlotte, North Carolina (1 projects) - Concord, North Carolina (1 projects) - Greenville, North Carolina (1 projects) - High Point, North Carolina (1 projects) - Greenville, South Carolina (1 projects) - Baytown, Texas (1 projects) - Dallas, Texas (1 projects) - Friendswood, Texas (1 projects) - Frisco, Texas (1 projects) - Galveston, Texas (1 projects) - Garland, Texas (1 projects) - Nacogdoches, Texas (1 projects) - Midland, Texas (1 projects) - Hanover Park, Illinois (1 projects) - Oak Lawn, Illinois (1 projects) - Columbus, Indiana (1 projects) - Eastpointe, Michigan (1 projects) - Minneapolis, Minnesota (1 projects) - Long Branch, New Jersey (1 projects) - Staten Island, New York (1 projects) - Syracuse, New York (1 projects) - Milwaukee, Wisconsin (1 projects) - Los Angeles, California (1 projects) - San Francisco, California (1 projects) - Arvada, Colorado (1 projects) - Colorado Springs, Colorado (1 projects) - Las Vegas, Nevada (1 projects) - Phoenix, Arizona (1 projects) - Scottsdale, Arizona (1 projects) - Bismarck, North Dakota (1 projects) - Taunton, Massachusetts (1 projects) - Philadelphia, Pennsylvania (1 projects) - Pittsburgh, Pennsylvania (1 projects) - Fairburn, Georgia (1 projects) - Rockingham, North Carolina (1 projects) - Wadesboro, North Carolina (1 projects) - Etowah, Tennessee (1 projects) - Sylacauga, Alabama (1 projects) - Ocean View, Delaware (1 projects) - Harlan, Kentucky (1 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/moneypenny-usa-formerly-voicenation?verified=true#reviews) --- ### [Tele-Help-Ing](https://clutch.co/profile/tele-help-ing) #### 5 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Las Vegas, NV #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 35% Call Center Services - 35% Customer Service Outsourcing #### Company description Tele-Help-Ing is a virtual assistant services provider excelling in diverse areas including database management, legal support, workflow optimization, and clinical triage. The company is praised for its professionalism, proactive project management, and strong cultural fit across industries. Reviews indicate high client satisfaction, with over 90% of feedback highlighting timely delivery and effective communication. Tele-Help-Ing consistently receives commendations for their adaptability and client-centric approach. [Visit Website](http://www.telehelping.com) #### Easy to work with Clients consistently highlight Tele-Help-Ing's ease of collaboration and professionalism. One executive noted their impressive communication and proactive approach, stating they are 'the best outsourced staffing company' they've worked with. Another client emphasized the company's cultural fit and their overall satisfaction, declaring that there are no areas for improvement. This positive sentiment reflects a strong reputation for being easy to work with and responsive to client needs. - Back Office Outsourcing for Software Company (5.0/5, Sep 16, 2025): They were always on time and proactive about holidays and out-of-office dates. They are the best outsourced staffing company I have ever worked with! Fast matching, easy to work with candidates, and strong mission focused founder. [Read Full Review](https://clutch.co/go-to-review/tele-help-ing/406275) - Virtual Assistant for Consumer Products & Services Co (5.0/5, Apr 24, 2026): Tele-Help-Ing is easy to work with and professional. [Read Full Review](https://clutch.co/go-to-review/tele-help-ing/452631) #### Reviewed 1 time in the past 6 months In the past six months, feedback for Tele-Help-Ing has been overwhelmingly positive. Clients praise their professionalism and ease of collaboration. One executive noted their effectiveness in enhancing internal operating systems through virtual assistant services, highlighting their assistance with database management and SEO tasks. The client emphasized a strong cultural fit and found no areas for improvement. Overall, sentiment indicates strong satisfaction with Tele-Help-Ing's services. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/tele-help-ing?sort_by=date_desc&verified=true#reviews) #### Experience in 6 industries Tele-Help-Ing has demonstrated expertise across multiple industries, including Consumer Products, Legal, Healthcare, Financial Services, Real Estate, and Insurance. Feedback highlights their strong project management, responsiveness, and cultural alignment with clients. In Healthcare, they achieved notable improvements in patient outcomes and operational efficiency. Overall sentiment is positive, indicating solid performance in optimizing workflows and enhancing client engagement, making them a suitable partner for firms seeking reliable support in these sectors. [Read All Reviews](https://clutch.co/profile/tele-help-ing?verified=true#reviews) ##### Other industries Experience Tele-Help-Ing has garnered positive feedback within the Other industries sector, noted for their expertise in optimizing workflows and enhancing client engagement. Clients emphasized their responsiveness, proactive management, and ability to adapt to specific needs. One client highlighted a significant reduction in 30-day readmission rates through Tele-Help-Ing’s triage services, demonstrating their impactful contribution. Overall, the sentiment is highly favorable, indicating that Tele-Help-Ing is well-suited for businesses seeking reliable support and innovative solutions in the Other industries sector. - 2 reviews for other industries industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Healthcare Company (5.0/5, Jul 11, 2025): Tele-Help-Ing provides remote medical staffing services for a healthcare company. The team provides bilingual English and Spanish-speaking agents fluent in US medical terminology and patient communication. [Read Full Review](https://clutch.co/go-to-review/tele-help-ing/389484) - Back Office Outsourcing for Software Company (5.0/5, Sep 16, 2025): Tele-Help-Ing provided staff augmentation services for a software development company. The team provided a virtual assistant (VA) to manage emails, calendars, document reviews, and more. [Read Full Review](https://clutch.co/go-to-review/tele-help-ing/406275) ##### Consumer products & services Experience Tele-Help-Ing has received positive feedback from Joe & Bella, a consumer products and services firm specializing in adaptive apparel. The client highlighted the company's expertise in improving internal operating systems through effective virtual assistant services. Tele-Help-Ing's professionalism and ease of collaboration were noted as key strengths, making them a suitable partner for businesses in the Consumer products & services industry seeking operational enhancements. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant for Consumer Products & Services Co (5.0/5, Apr 24, 2026): Tele-Help-Ing provides virtual assistant services for a consumer products and services company. The team has helped with SEO-related tasks and cleaned up the client's internal databases. [Read Full Review](https://clutch.co/go-to-review/tele-help-ing/452631) ##### Insurance Experience Tele-Help-Ing has demonstrated strong expertise in the Insurance industry, particularly in assisting companies like Freeland Financial with lead contact and client nurturing. Clients appreciate their value for cost and effective project management. The ability to provide English-speaking virtual assistants from the U.S. has been noted as a significant strength. Overall, feedback suggests that Tele-Help-Ing is a competent partner for insurance businesses seeking to enhance client engagement and operational efficiency. - 1 review for insurance industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Insurance Company (5.0/5, Aug 6, 2025): Tele-Help-Ing provides virtual assistant services for an insurance company. They contact leads, book appointments, nurture existing end customers, and post on social media. [Read Full Review](https://clutch.co/go-to-review/tele-help-ing/396189) ##### Real estate Experience Tele-Help-Ing has received positive feedback from clients in the Real Estate industry, highlighting their expertise in marketing and advertising. Clients appreciate their timely project delivery, effective communication, and tailored services, such as logo design and social media campaigns. The overall sentiment reflects satisfaction with the results achieved, demonstrating Tele-Help-Ing's ability to significantly enhance marketing efforts for real estate businesses. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Logo Design, SMM & Advertising for Real Estate Company (5.0/5, Jul 18, 2025): Tele-Help-Ing provided marketing services for a real estate company. The team designed the client's business logo, created marketing campaigns for Instagram and Facebook, and produced advertising videos. [Read Full Review](https://clutch.co/go-to-review/tele-help-ing/391228) ##### Financial services Experience Tele-Help-Ing has demonstrated notable expertise in the Financial services sector, specifically through their work with bookkeeping firms. Clients appreciate their effective project management, delivering results ahead of schedule while maintaining clear communication. The alignment of values and culture, combined with a strong focus on client needs, reinforces their reputation as a reliable partner. Overall, Tele-Help-Ing is well-suited for businesses seeking a competent and supportive collaborator in the Financial services industry. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Staffing & Recruiting for Bookkeeping Firm (5.0/5, Jul 16, 2025): Tele-Help-Ing provided an admin employee for a bookkeeping firm. The team posted job descriptions, vetted and onboarded candidates, and checked in on the candidates' performance. [Read Full Review](https://clutch.co/go-to-review/tele-help-ing/390548) ##### Software Experience Tele-Help-Ing has received positive feedback for their expertise in optimizing workflows and enhancing client engagement through custom software solutions for small businesses. Clients appreciate their proactive project management, timely delivery, and effective communication. The company's strengths lie in their ability to automate processes and provide tailored support, leading to significant business growth, including doubled revenues. Overall, they are regarded as a strong fit for businesses in the Software industry seeking cost-effective and impactful solutions. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Software Company (5.0/5, Sep 16, 2025): Tele-Help-Ing provided staff augmentation services for a software development company. The team provided a virtual assistant (VA) to manage emails, calendars, document reviews, and more. [Read Full Review](https://clutch.co/go-to-review/tele-help-ing/406275) ##### Legal Experience Tele-Help-Ing has been positively reviewed by clients in the legal industry, particularly for their expertise in paralegal assistance and contract review. Clients appreciate their responsiveness, timely delivery, and thorough candidate sourcing process. The firm's ability to meet specific budgetary needs while maintaining a high standard of service showcases their strengths in supporting small legal businesses. Overall, the feedback indicates a strong fit for organizations seeking reliable legal support. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Paralegal Assistance for Legal Company (5.0/5, Nov 3, 2025): Tele-Help-Ing provides paralegal assistance for a legal support company. The team’s legal specialist assists the client in reviewing and revising contracts before they’re finalized by the supervising attorney. [Read Full Review](https://clutch.co/go-to-review/tele-help-ing/417536) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently report that Tele-Help-Ing offers excellent value for money, with many specifically noting that their pricing fits within budget constraints. For instance, one CEO highlighted their 'pricing fit our budget,' while another client emphasized 'good value for cost.' Overall sentiment is positive, with numerous clients expressing satisfaction with the cost-effectiveness of services provided, alongside high-quality deliverables and effective communication. [Read All Reviews](https://clutch.co/profile/tele-help-ing?verified=true#reviews) - Less than $10,000 (4 reviews) - $10,000 to $49,000 (1 reviews) --- ### [Southwest Recovery Services](https://clutch.co/profile/southwest-recovery-services) #### 5 out of 5 star rating (1 reviews) - $5,000+ minimum project size - 10 - 49 employees - Addison, TX #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Southwest Recovery Services is a collections agency that specializes in managing overdue accounts and negotiating payments. According to reviews, 100% of feedback is positive, citing a high success rate of 50% in debt recovery and seamless communication. Clients appreciate the team's effectiveness and the impressive sales acumen of the owner, Steve. [Visit Website](https://www.swrecovery.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months In recent reviews, clients have expressed high satisfaction with Southwest Recovery Services, noting a remarkable 50% success rate in collections. One client highlighted their ability to recover significant overdue amounts while emphasizing the effective communication and project management. The professionalism of the owner, Steve, was particularly commended. Overall, feedback reflects a positive sentiment, with no significant areas for improvement identified by clients. - 1 of 1 reviews is 5 stars - $50,000 – $199,999 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/southwest-recovery-services?sort_by=date_desc&verified=true#reviews) #### Experience in 1 industry Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions. [Read All Reviews](https://clutch.co/profile/southwest-recovery-services?verified=true#reviews) ##### Business services Experience Southwest Recovery Services demonstrates significant expertise in the business services industry, particularly in collections management for marketing services. Clients appreciate their high success rate of 50% in recovering overdue accounts, translating to substantial financial recoveries. The professionalism of their team, particularly the owner, has garnered positive feedback, indicating strong sales acumen. Overall, the sentiment reflects satisfaction with their effective communication and project management, making them a compelling choice for businesses seeking reliable recovery solutions. - 1 review for business services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Marketing Firm (5.0/5, Jan 27, 2026): Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts. [Read Full Review](https://clutch.co/go-to-review/southwest-recovery-services/432081) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value. [Read All Reviews](https://clutch.co/profile/southwest-recovery-services?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [Ridgeline Agency](https://clutch.co/profile/ridgeline-agency) #### 5 out of 5 star rating (1 reviews) - $5,000+ minimum project size - $50 - $99 average hourly rate - 50 - 249 employees - Houston, TX #### Services Provided - Allocation of Expertise by Percentage - 5% AI Agents - 5% AI Consulting - 20% CRM Consulting and SI - 60% Customer Service Outsourcing - 5% Unified Communications Consulting & SI - 5% Other IT Consulting and SI #### Company description Ridgeline Agency is a Customer Service BPO specializing in Customer Support Outsourcing. With 100% positive feedback, clients praise their exceptional project management and efficiency, improving customer service ratings by 25% and reducing costs by 50%. Their thought leadership and alignment with client values are consistently highlighted. [Visit Website](https://www.ridgelineagency.com?utm_source=clutch.co&utm_medium=referral) #### 3 fixed price Customer Service Outsourcing packages Managed Customer Service Teams Dedicated, fully managed customer service teams that handle email, chat, and helpdesk support in your brand voice. Consistent, five-star CX for DTC, e-commerce, and hospitality brands—without building an in-house team. Starting at 10 hours per week. --- ### [Veza Reception](https://clutch.co/profile/veza-reception) #### 4.8 out of 5 star rating (10 reviews) - 10 - 49 employees - Phoenix, AZ #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description Veza Reception is a customer support outsourcing company providing services such as call center solutions and customer care outsourcing. The reviews reflect a 100% satisfaction rate, highlighting their excellent customer service, with no areas for improvement mentioned. Clients appreciate their ability to align company values and their proactive approach to understanding client goals. [Visit Website](https://vezareception.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 6 times in the past 6 months In the past six months, Veza Reception has received positive feedback for their responsive virtual receptionist services, particularly in the legal sector. Clients noted their ability to handle calls efficiently, with one law firm reporting over 100-200 calls managed monthly. However, some feedback indicated concerns about scaling and consistency, with one client experiencing a decline in service quality. Overall, the sentiment remains largely favorable, highlighting their adaptability and commitment to client needs. - 5 of 6 reviews are 5 stars - 1 new review for Customer Service Outsourcing services - Less than $10,000 avg. project cost [Read 6 Recent Reviews](https://clutch.co/profile/veza-reception?sort_by=date_desc&verified=true#reviews) #### 2 reviews mention Customer Service Outsourcing Call Center & Customer Support Services for Inspection Co 5.0/5 — Veza Reception provides call center and customer support services for a home inspection company. The team is responsible for answering phones, scheduling jobs, and following up with customers. - 2 of 2 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/veza-reception/441838) #### Experience in 3 industries Veza Reception has demonstrated significant expertise in the legal and real estate industries, providing virtual receptionist services that enhance client communication and operational efficiency. Legal firms reported high satisfaction with their professionalism and ability to adapt to specific needs, while real estate clients appreciated their reliable scheduling and customer service. Overall, feedback highlights Veza Reception's strengths in flexibility, responsiveness, and cost-effectiveness, making them particularly suitable for businesses in legal and real estate sectors. [Read All Reviews](https://clutch.co/profile/veza-reception?verified=true#reviews) ##### Legal Experience Veza Reception has garnered positive feedback from multiple clients in the Legal industry, particularly for their virtual receptionist services. Law firms have praised their ability to handle calls efficiently, adapt to specific client needs, and maintain high professionalism, leading to increased client retention and satisfaction. Clients appreciate the cost-effective solutions offered, including bilingual services, although some have noted a decline in personalized attention over time. Overall, Veza Reception appears to be a strong fit for law firms seeking reliable and adaptable reception support. - 6 reviews for legal industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Legal Company (5.0/5, Jan 11, 2025): Veza Reception handles a legal company's customer support efforts. They answer incoming customer phone calls, provide information to potential clients, and handle email and chat queries. [Read Full Review](https://clutch.co/go-to-review/veza-reception/342332) - Call Center Services for Immigration Law Practice (3.0/5, Jun 19, 2026): Veza Reception was hired to answer calls for an immigration law practice. The team was initially tasked with answering calls only during certain hours, and eventually, they handled all calls. [Read Full Review](https://clutch.co/go-to-review/veza-reception/466038) - Answering Services for Law Firm (5.0/5, Jul 1, 2026): Veza Reception provides answering services for a law firm's business phone. The team is also responsible for offering call screening and message-taking services for the client. [Read Full Review](https://clutch.co/go-to-review/veza-reception/469040) - Virtual Receptionist Services for Law Firm (5.0/5, Jul 8, 2026): Veza Reception provided virtual receptionist services for a law firm. The team answered after-hours calls, handled new client intakes, and provided reception support and intake coordination for the client. [Read Full Review](https://clutch.co/go-to-review/veza-reception/470744) - Reception Services for Personal Injury Law Firm (5.0/5, Jul 8, 2026): Veza Reception has provided overflow and after-hours reception for a personal injury law firm. The team has screened calls, handled basic intake, and taken messages in English and Spanish. [Read Full Review](https://clutch.co/go-to-review/veza-reception/470773) - Virtual Receptionsit Services for Law Firm (5.0/5, Jul 10, 2026): Veza Reception provides virtual receptionist services for a law firm. The team takes calls, forwards messages, and handles client inquiries and new clients. [Read Full Review](https://clutch.co/go-to-review/veza-reception/471300) ##### Construction Experience Veza Reception demonstrates strong expertise in supporting the Construction industry, particularly in enhancing client communication and operational efficiency. Clients have praised their responsiveness and commitment to understanding specific business needs, leading to increased customer engagement and smoother operations. Their tailored virtual reception services have significantly improved call management for businesses, allowing them to capture previously missed opportunities. Overall, feedback indicates a high level of satisfaction, making Veza Reception a reliable partner for construction-related projects. - 1 review for construction industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Landscaping Company (5.0/5, Dec 18, 2023): Veza Reception provides ongoing call center services for a landscaping company. The team answers phones, examines each call, and sends email and text analyses. [Read Full Review](https://clutch.co/go-to-review/veza-reception/256838) ##### Real estate Experience Veza Reception has received positive feedback from clients in the real estate sector, particularly for their efficient management of call handling and job scheduling. Clients have praised their excellent customer service and thorough communication, highlighting their ability to save time and improve operational efficiency. With a proven track record of meeting project goals and delivering on time, Veza Reception demonstrates strong expertise in supporting real estate businesses, making them a suitable partner for similar projects. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center & Customer Support Services for Inspection Co (5.0/5, Mar 10, 2026): Veza Reception provides call center and customer support services for a home inspection company. The team is responsible for answering phones, scheduling jobs, and following up with customers. [Read Full Review](https://clutch.co/go-to-review/veza-reception/441838) #### Completed projects in 8 cities - Tulsa, Oklahoma (1 projects) - Traverse City, Michigan (1 projects) - Las Vegas, Nevada (1 projects) - Portland, Oregon (1 projects) - Honolulu, Hawaii (1 projects) - Latrobe, Pennsylvania (1 projects) - Rocky Hill, Connecticut (1 projects) - New Hartford, New York (1 projects) [View Reviews](https://clutch.co/profile/veza-reception?verified=true#reviews) --- ### [Alpha Market Flow](https://clutch.co/profile/alpha-market-flow) #### 5 out of 5 star rating (6 reviews) - $5,000+ minimum project size - 10 - 49 employees - Dover, DE #### Services Provided - Allocation of Expertise by Percentage - 20% Content Marketing - 10% Content Writing Services - 10% Customer Service Outsourcing - 10% Market Research - 10% Marketing Strategy - 20% Public Relations - 10% Search Engine Optimization - 10% Direct Marketing #### Company description Alpha Market Flow is a versatile agency specializing in SEO, digital marketing, and public relations. The company consistently receives positive feedback, with 100% of reviewers praising their professionalism, expertise, and ability to exceed expectations. Clients frequently commend the agency's strategic insight, responsive communication, and efficient project management, reflecting their capability to deliver substantial value across diverse sectors. [Visit Website](https://alphamarketflow.com/) #### Innovative The feedback regarding Alpha Market Flow highlights their innovative approach to digital marketing and SEO. A CEO noted that the team provided 'innovative ideas' and demonstrated significant expertise, which led to successful social media strategies that improved SEO results. The overall sentiment is positive, emphasizing professionalism and timely delivery, with no suggested areas for improvement. - Digital Marketing & SEO Services for Digital Mktg Company (5.0/5, May 23, 2026): Alpha Market Flow team was very professional and delivered on-time. They had innovative ideas. [Read Full Review](https://clutch.co/go-to-review/alpha-market-flow/459385) #### Reviewed 3 times in the past 6 months Recent reviews for Alpha Market Flow reflect a consistently positive sentiment among clients. Notably, one CEO praised their exceptional SEO strategy and project management, highlighting timely delivery and proactive communication. Another client commended their expertise in public relations, surpassing expectations with 21 high-tier placements. Clients frequently noted the team's professionalism, responsiveness, and deep industry knowledge, with no significant areas for improvement identified. Overall, Alpha Market Flow is regarded as a valuable partner in enhancing brand visibility and engagement. - 3 of 3 reviews are 5 stars - Unknown avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/alpha-market-flow?sort_by=date_desc&verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently express high satisfaction with Alpha Market Flow's cost-effectiveness and value for money. One CEO noted that the team delivered exceptional results in digital marketing and PR, exceeding expectations without sacrificing quality, while another client highlighted their strategic insight and efficient project management that provided significant value. Overall, feedback indicates that the company's services are competitively priced and yield impressive outcomes, making them a reliable choice for businesses seeking impactful solutions. [Read All Reviews](https://clutch.co/profile/alpha-market-flow?verified=true#reviews) #### Completed projects in 3 countries - Cyprus (1 projects) - United Arab Emirates (1 projects) - United States (1 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/alpha-market-flow?verified=true#reviews) --- ### [Cloud Sourcing](https://clutch.co/profile/cloud-sourcing) #### 5 out of 5 star rating (5 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Miami, FL #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Cloud Sourcing is a Customer Support Outsourcing firm excelling in comprehensive BPO services, including billing, customer support, and marketing. The company boasts a 100% positive feedback rate, with clients highlighting their prompt communication and efficiency. Over 80% of reviews emphasize their ability to enhance operational productivity and achieve significant cost savings. [Visit Website](https://cloudsourcing.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Great project management #### Experience in 5 industries Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects. [Read All Reviews](https://clutch.co/profile/cloud-sourcing?verified=true#reviews) ##### Healthcare Experience Cloud Sourcing demonstrates strong expertise in the Healthcare sector, particularly in medical billing and customer support for ABA therapy providers. Clients commend their ability to streamline operations and enhance productivity, leading to significant cost savings. Feedback highlights exceptional communication and a seamless process, with timely project delivery. Overall, Cloud Sourcing is well-positioned to support Healthcare businesses seeking efficient and effective outsourcing solutions. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Support for ABA Therapy Center (5.0/5, Mar 26, 2025): Cloud Sourcing provides back-office support for an ABA therapy center. The team handles the client's billing process, patient scheduling, customer support, accounting, and bookkeeping. [Read Full Review](https://clutch.co/go-to-review/cloud-sourcing/362922) ##### Real estate Experience Cloud Sourcing has received positive feedback from a real estate client, emphasizing their expertise in sales support and administrative tasks. The client reported significant success, closing over $30 million in transactions, attributing this to the efficient back office team and timely project management. The strong value for cost and commitment to quality were highlighted as key strengths, making Cloud Sourcing a suitable partner for real estate businesses seeking to enhance operational efficiency and sales performance. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Warehouse Broker Co (5.0/5, Mar 13, 2025): Cloud Sourcing provides BPO services for a warehouse broker company. The team assists with inbound and outbound sales and handles all clerical and administrative work. [Read Full Review](https://clutch.co/go-to-review/cloud-sourcing/359423) ##### Transportation Experience Cloud Sourcing has demonstrated significant expertise in the Transportation industry, particularly through their work with Muscle Movers. The client reported a threefold growth following their engagement, attributed to improved customer support and marketing strategies. Key strengths include rapid response times, effective project management, and a partnership-oriented approach, all contributing to enhanced customer satisfaction. Their alignment with client values further solidifies their suitability for businesses seeking reliable support in the Transportation sector. - 1 review for transportation industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support, Sales & Mktg Services for Moving Company (5.0/5, Mar 7, 2025): Cloud Sourcing provides customer support, sales, and marketing services for a moving company. The team handles inbound calls, contact submission forms, scheduling, quotes, estimates, and digital ads. [Read Full Review](https://clutch.co/go-to-review/cloud-sourcing/357904) ##### Financial services Experience Cloud Sourcing has demonstrated significant expertise in the Financial services sector, particularly in driving sales growth for clients. One client, Ramp, reported a quadrupling of sales after engaging Cloud Sourcing's team of business development representatives. The company's strengths lie in its attentive management, commitment to client training, and prompt communication. Overall, clients express high satisfaction, indicating Cloud Sourcing's ability to effectively support financial services projects and enhance client outcomes. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Sales Outsourcing for Financial Software Development Firm (5.0/5, Feb 28, 2025): Cloud Sourcing provides sales outsourcing services for a financial software development firm. The team is responsible for training sales reps to identify prospective customers for sales. [Read Full Review](https://clutch.co/go-to-review/cloud-sourcing/356103) ##### Advertising & marketing Experience Cloud Sourcing has demonstrated significant expertise in the Advertising & Marketing industry, particularly in content marketing and customer support solutions. Clients praise their efficient project management, timely deliverables, and strong communication. The team’s ability to enhance operational efficiency while providing cost-effective solutions has led to measurable business growth. Overall, Cloud Sourcing is highly regarded for their professionalism and effective management, making them a valuable partner for businesses in need of marketing support. - 1 review for advertising & marketing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office & Customer Service for Marketing Solutions Co (5.0/5, Feb 20, 2025): Cloud Sourcing provides back- and front-office support for a marketing solutions company. The team offers assistance for the client, including CRM scaling, content marketing, and customer support. [Read Full Review](https://clutch.co/go-to-review/cloud-sourcing/354082) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost. [Read All Reviews](https://clutch.co/profile/cloud-sourcing?verified=true#reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (2 reviews) #### Completed projects in 5 cities - Miami, Florida (1 projects) - Teaneck, United States (1 projects) - Brooklyn, New York (1 projects) - New York City, New York (1 projects) - Salt Lake City, Utah (1 projects) [View Reviews](https://clutch.co/profile/cloud-sourcing?verified=true#reviews) --- ### [SummitNext](https://clutch.co/profile/summitnext) #### 4.7 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Beachwood, OH #### Services Provided - Allocation of Expertise by Percentage - 20% AI Development - 10% Back Office Outsourcing - 15% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description SummitNext is a Customer Service BPO specializing in Customer Support Outsourcing and community management. Their reviews highlight a proactive approach and a "can-do" attitude, with 100% positive feedback emphasizing their cultural alignment and value for cost. Clients appreciate their 24/7 social listening capabilities and timely, accurate reporting. [Visit Website](https://summitnext.my/?utm_source=clutch.co&utm_medium=referral&utm_campaign=us-call-centers-customer-support) #### High-quality work Clients have consistently praised SummitNext for their high-quality work, emphasizing their professionalism and commitment. Notable feedback includes the delivery of well-qualified candidates who fit organizational culture, timely project execution, and proactive communication. One client highlighted the company's adaptability to evolving staffing needs and their dedication to compliance and ethical standards, further enhancing the partnership's value. Overall, the sentiment reflects strong satisfaction with the quality and effectiveness of SummitNext's services. - Social Media Management for Sales Technology Company (5.0/5, Mar 8, 2023): They were always on top of the project throughout the entire process, very proactive with a 'can-do' attitude. SummitNext's culture and willingness to strive for the best for the client were most impressive. There was nothing they needed to improve on in terms of quality and service. [Read Full Review](https://clutch.co/go-to-review/summitnext/185486) - Employee Mgmt & Recruitment Services for FinTech Company (5.0/5, Sep 24, 2023): SummitNext consistently provided high-quality candidates who were well-qualified and aligned with our organizational culture, positively impacting our team's performance. SummitNext offered competitive pricing while maintaining the quality of candidate placements, aligning well with our budgetary constraints. Our partnership with SummitNext has consistently provided long-term value, contributing to our organization's growth and success through their recruitment and staffing services. [Read Full Review](https://clutch.co/go-to-review/summitnext/235284) #### 1 review mentions Customer Service Outsourcing Social Media Management for Sales Technology Company 5.0/5 — SummitNext Technologies Sdn. Bhd. was hired by a marketing company for their social media management services. The team was tasked with publishing listings and managing online communities on Facebook. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/summitnext/185486) #### Experience in 3 industries SummitNext has demonstrated expertise across various industries, including financial services, eCommerce, and marketing. Clients commend their agility, responsiveness, and ability to meet specific needs, particularly in recruitment and lead generation. In financial services, they excel in providing qualified candidates and effective employee management. In eCommerce, their prompt support during seasonal ramp-ups has received positive feedback. Overall, the sentiment is highly favorable, especially for companies seeking recruitment and operational support. [Read All Reviews](https://clutch.co/profile/summitnext?verified=true#reviews) ##### Financial services Experience SummitNext has received positive feedback from clients in the financial services sector, particularly for their expertise in recruitment and employee management. Clients noted the company's ability to deliver high-quality candidates, responsiveness, and effective communication. Their adaptability to client needs and commitment to compliance were also highlighted as significant strengths. Overall, SummitNext is seen as a reliable partner that aligns well with the operational and budgetary requirements of financial service companies. - 2 reviews for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Employee Mgmt & Recruitment Services for FinTech Company (5.0/5, Sep 24, 2023): SummitNext Technologies Sdn. Bhd. provides employee management and recruitment services for a fintech company. The team is tasked with finding talented and qualified candidates for the client. [Read Full Review](https://clutch.co/go-to-review/summitnext/235284) - Staffing Services for Financial Services Provider (4.0/5, Jun 25, 2024): A financial services provider has tapped SummitNext to find and hire Mandarin-speaking executives. These executives are expected to assist clients in getting onboarded with the company's platform. [Read Full Review](https://clutch.co/go-to-review/summitnext/296496) ##### eCommerce Experience SummitNext Technologies Sdn. Bhd. has received positive feedback from eCommerce clients, highlighting their agility and result-oriented approach. Clients appreciate their responsiveness and effective project management, noting successful outcomes during peak periods. The company's high ratings, good value for cost, and alignment with client values further reinforce their expertise in the eCommerce sector, making them a strong candidate for businesses seeking reliable support. - 1 review for ecommerce industry - $50,000 – $199,999 avg. project cost - Staff Augmentation for E-Commerce Company (4.5/5, Sep 25, 2023): SummitNext Technologies Sdn. Bhd. provided staff augmentation services for an e-commerce company. They augmented the client's team during a period of heightened demand. [Read Full Review](https://clutch.co/go-to-review/summitnext/234855) ##### Consulting Experience SummitNext Technologies Sdn. Bhd. has garnered positive feedback in the Consulting industry for their integrity, innovative solutions, and proactive project management. Clients highlighted their expertise in lead generation, community management, and social listening, noting significant improvements in client engagement and reporting accuracy. The overall sentiment reflects satisfaction with their alignment of values, timely delivery, and impressive customer service, making them a strong candidate for organizations seeking reliable consulting support. - 2 reviews for consulting industry - 2 reviews are 5 stars - Unknown avg. project cost - Social Media Management for Sales Technology Company (5.0/5, Mar 8, 2023): SummitNext Technologies Sdn. Bhd. was hired by a marketing company for their social media management services. The team was tasked with publishing listings and managing online communities on Facebook. [Read Full Review](https://clutch.co/go-to-review/summitnext/185486) - Lead Generation for Value Added Reseller (5.0/5, Mar 30, 2023): SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. [Read Full Review](https://clutch.co/go-to-review/summitnext/191082) #### Very responsive SummitNext is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [myVA360](https://clutch.co/profile/myva360) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Miami, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 30% Back Office Outsourcing - 25% Customer Service Outsourcing - 10% Graphic Design - 25% Social Media Marketing #### Company description MyVA360 is a Back Office Outsourcing company. They provide Back Office Outsourcing and Customer Service Outsourcing and were established in 2019. [Visit Website](https://myva360.com/) --- ### [Riseup Labs](https://clutch.co/profile/riseup-labs) #### 4.9 out of 5 star rating (45 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - New York, NY #### Services Provided - Allocation of Expertise by Percentage - 10% AI Agents - 10% UX/UI Design - 10% Custom Software Development - 10% AI Development - 10% Customer Service Outsourcing - 10% Generative AI - 10% IT Managed Services - 10% Mobile App Development - 10% IT Staff Augmentation - 10% Web Development #### Company description Riseup Labs is a versatile technology company excelling in custom software and mobile app development, UI/UX design, and backend solutions. Over 90% of reviews highlight their exceptional project management, adaptability, and communication skills. Clients commend their ability to understand business needs and deliver tailored, efficient solutions on time, with some noting room for improvement in cost estimation and documentation. [Visit Website](https://www.riseuplabs.com/) #### 4.9 out of 5.0 rating for cost What Clients Have Said Client feedback on Riseup Labs reflects a generally positive sentiment regarding their cost and value for money. Many clients highlighted the company's pricing as fitting their budgets while delivering good value, as noted by one client who stated, 'their pricing fit our budget and offered good value for the cost.' However, some reviews indicated areas for improvement in cost and time estimation, with one client mentioning 'huge room for improvement in their cost and time estimation before the project.' Overall, clients appreciate the balance of quality and affordability. [Read All Reviews](https://clutch.co/profile/riseup-labs?verified=true#reviews) - Less than $10,000 (15 reviews) - $10,000 to $49,000 (7 reviews) - $50,000 to $199,999 (3 reviews) #### Very responsive Riseup Labs is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 8 countries - Australia (1 projects) - Bangladesh (20 projects) - Canada (1 projects) - India (2 projects) - Mauritius (1 projects) - Mexico (1 projects) - United Arab Emirates (1 projects) - United States (1 projects) This provider is available in 4 time zones: - Middle East Time (MET) - Greenwich Mean Time (GMT) - Pacific Standard Time (PST) - Universal Coordinated Time (UTC) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/riseup-labs?verified=true#reviews) #### 6% of employees work in New York office New York, NY 353 Lexington Avenue, 4th Floor PMB255 6 - 9 employees [See All Locations (5)](https://clutch.co/profile/riseup-labs#location) --- ### [20four7VA](https://clutch.co/profile/20four7va-0) #### 5 out of 5 star rating (1 reviews) - < $25 average hourly rate - 50 - 249 employees - Berlin, MD #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Customer Service Outsourcing - 25% Recruiting - 25% Staffing #### Company description 20four7VA provides end-to-end contract staffing services to businesses across various industries. Our full-service Virtual Assistant (VA) services solution includes VA recruitment, training and upskilling support, onboarding, time tracking, monitoring, and payment processing. With years of experience in remote staffing, our team leverages cutting-edge solutions and tried-and-tested processes to assist businesses in effectively forming an effective offshore virtual assistant team, resulting in up to 80% savings on labor costs. We enable businesses to find and manage the right offshore contract talent, whether for various skill categories such as: Administrative Virtual Assistant - data entry, file management, personal assistance, and more Business Support Virtual Assistant - bookkeeping, customer support, lead generation, and more Marketing Virtual Assistant - content development, graphic design, social media management, and more Technical Virtual Assistant - website development, Search Engine Optimization, data analytics, and more Don't miss out on the opportunity to thousands of companies that have successfully scaled their business using virtual assistants. Gain access to our extensive global community of pre-screened and pre-vetted offshore contract talents. Schedule your free consultation now! Why choose 20four7VA? Decade of experience with Virtual Assistant staffing 4.8/5 rating on Trustpilot with 500+ reviews Secure, enterprise-grade tech stack designed for payments security, cybersecurity, and compliance Insurance underwriting for added protection and risk mitigation Screened, vetted, and skill tested remote talent Risk-free — get an expert consultation and start finding your VA at no cost! [Visit Website](https://20four7va.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Accommodating Clients have consistently praised 20four7VA for their accommodating nature, highlighting their responsiveness to needs and alignment with company culture. One client noted their impressive ability to meet specific goals and deliver on time, emphasizing the team's commitment to a collaborative approach. The overall sentiment reflects satisfaction with 20four7VA's flexibility and dedication, with no reported areas for improvement. #### Reviewed 1 time in the past 6 months In the last six months, client feedback for 20four7VA reflects a strong overall sentiment of satisfaction. A President of an insurance company noted their effective administrative support and cultural fit, emphasizing their ability to fill a crucial back office role that facilitated growth. The team’s proactive project management and responsiveness to client needs were particularly praised, with no areas for improvement identified. Overall, clients appreciate the company's dedication to meeting specific goals. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/20four7va-0?sort_by=date_desc&verified=true#reviews) #### Experience in 1 industry 20four7VA has garnered positive feedback in the insurance industry, where they provided administrative support and dependable virtual employees. Clients noted their expertise in back-office operations and effective training processes, highlighting their cultural fit and responsiveness to specific business needs. Overall sentiment in this sector is highly favorable, indicating that 20four7VA's strengths align well with companies seeking reliable support in insurance and related services. [Read All Reviews](https://clutch.co/profile/20four7va-0?verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently noted that 20four7VA offers strong value for money, with one client highlighting their dependable back office support as essential for growth. The company's cultural fit and responsiveness to specific business needs were praised, contributing to a positive perception of their pricing relative to the quality of service. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their solutions, with no reported areas for improvement regarding value. [Read All Reviews](https://clutch.co/profile/20four7va-0?verified=true#reviews) --- ### [CallZent](https://clutch.co/profile/callzent) #### 5 out of 5 star rating (48 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - San Diego, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% Back Office Outsourcing - 15% Call Center Services - 25% Customer Service Outsourcing - 10% Litigation Support Services - 25% Market Research - 5% PEO/Employee Leasing #### Company description CallZent is a Customer Service Outsourcing (CSO) provider excelling in call center outsourcing and customer care outsourcing. With 100% positive reviews, clients praise their proactive project management, effective communication, and commitment to customer and employee satisfaction. Their ability to seamlessly integrate custom solutions while maintaining high-quality customer support is frequently highlighted. [Visit Website](https://www.callzent.com) #### Collaborative Clients have consistently praised CallZent for their collaborative approach, emphasizing their seamless integration into client teams. One client noted, 'It genuinely felt like they were part of our internal team,' highlighting their effective communication and responsiveness. Another remarked on their 'people-first approach,' which fostered a strong partnership throughout the project. Overall, the sentiment reflects high satisfaction with CallZent's collaborative efforts, contributing significantly to project success. - Custom CRM Dev for Irrigation Solutions Company (5.0/5, Apr 16, 2025): CallZent’s project management was solid from start to finish. They were organized, communicative, and always kept us in the loop. Milestones were met on time, and whenever we had changes or last-minute needs, they responded quickly and professionally. It genuinely felt like they were part of our internal team. [Read Full Review](https://clutch.co/go-to-review/callzent/367555) - Custom CRM Dev for Irrigation Solutions Company (5.0/5, Apr 16, 2025): What stood out the most was how much they truly cared about the project, our goals, and our team. CallZent didn’t just build software; they built a partnership. Their ability to blend technical expertise with a people-first approach made the entire experience feel effortless and collaborative from day one. [Read Full Review](https://clutch.co/go-to-review/callzent/367555) #### 4 reviews mention Customer Service Outsourcing Customer Service Outsourcing for Healthcare Company 5.0/5 — CallZent provided customer support services for a healthcare company. The team was tasked with handling inquiries via phone, chat, and email. - 4 of 4 Customer Service Outsourcing reviews are 5 stars - 4 new reviews for Customer Service Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/callzent/390618) #### Experience in 9 industries CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions. [Read All Reviews](https://clutch.co/profile/callzent?verified=true#reviews) ##### Information technology Experience CallZent has received positive feedback for its expertise in providing tailored customer support solutions in the IT sector. Clients praise their professionalism, quick adaptation to industry-specific needs, and effective communication. The company has demonstrated a strong ability to enhance customer satisfaction and streamline operations through efficient project management. Overall, CallZent is regarded as a reliable partner for IT companies seeking to improve support services and internal workflows. - 3 reviews for information technology industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Custom Software Development for IT Company (5.0/5, Apr 10, 2025): CallZent developed a custom internal platform for an IT company. The team built a scalable and secure backend using Amazon tools and integrated it with the client's existing third-party systems. [Read Full Review](https://clutch.co/go-to-review/callzent/366072) - Call Center Services for IT Services Company (5.0/5, Apr 25, 2025): CallZent provided call center services for an IT solutions company. The team offered inbound support, technical assistance, customer issue resolution, 24/7 phone support, and ticket escalation. [Read Full Review](https://clutch.co/go-to-review/callzent/369907) - Call Center Services for IT Company (5.0/5, Jun 8, 2025): CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a knowledge base. [Read Full Review](https://clutch.co/go-to-review/callzent/380343) ##### Food & Beverages Experience CallZent has demonstrated strong expertise in the Food & Beverages industry, providing insightful market research and effective app development solutions. Clients commend their deep understanding of consumer behavior and commitment to actionable outcomes, significantly impacting product launches and customer engagement strategies. With a focus on responsiveness and collaboration, CallZent has successfully enhanced brand visibility and streamlined operations for their partners, marking them as a valuable asset for businesses looking to thrive in this competitive sector. - 2 reviews for food & beverages industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Mobile App Development for Food & Beverage Retailer (5.0/5, May 9, 2025): CallZent developed a mobile app for a food and beverage retailer. The team created the app's UX/UI design, backend, and features, including order tracking, secure payment integration, and a rewards system. [Read Full Review](https://clutch.co/go-to-review/callzent/373198) - Market Research for Food & Beverage Consultancy (5.0/5, May 27, 2025): CallZent led market research for a food and beverage consultancy. They used qualitative and quantitative research methods, including in-depth consumer surveys, focus group discussions, and competitor analysis. [Read Full Review](https://clutch.co/go-to-review/callzent/377359) ##### Retail Experience CallZent demonstrates notable expertise in supporting the retail industry, particularly in customer service operations. Clients commend their ability to handle high call volumes while maintaining service quality, especially during peak seasons. Feedback highlights their professionalism, adaptability, and the human touch their agents bring to customer interactions. The partnership has resulted in measurable improvements such as decreased wait times and increased customer satisfaction, establishing CallZent as a reliable and effective partner for retail businesses seeking enhanced customer support. - 1 review for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Management for Home Improvement Retailer (5.0/5, May 14, 2025): CallZent was hired by a home improvement retailer to manage their customer support. The team handled product inquiries, order tracking, returns, and service scheduling, among other tasks. [Read Full Review](https://clutch.co/go-to-review/callzent/374040) ##### Financial services Experience CallZent demonstrates strong expertise in the financial services sector, providing tailored web solutions that enhance online payment processing. Clients commend their deep understanding of fintech, exceptional project management, and ability to deliver on time while adapting to evolving requirements. The development of custom platforms has notably improved client onboarding and transaction stability, underscoring their impact on service delivery. Overall, CallZent is well-suited for businesses seeking reliable and innovative solutions in the financial services domain. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Custom Web App for Financial Services Company (5.0/5, Apr 26, 2025): CallZent developed a custom web application for a financial services company. The team was responsible for UX/UI design, web architecture, API integration, backend development, and QA testing. [Read Full Review](https://clutch.co/go-to-review/callzent/369982) ##### eCommerce Experience CallZent has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing and custom software development. Clients have praised their ability to streamline operations, enhance customer satisfaction, and improve efficiency with tailored solutions. The company's strong project management and responsive communication further solidify their reputation. Overall, CallZent's commitment to delivering exceptional results while prioritizing both customer and employee satisfaction makes them a highly suitable partner for businesses in the eCommerce industry. - 1 review for ecommerce industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Software Dev & Customer Service Outsourcing for E-Comm Co (5.0/5, Apr 21, 2025): An e-commerce lifestyle brand hired CallZent for customer service outsourcing and custom software development. The team built a bilingual support team and created a custom backend system with CRM integration. [Read Full Review](https://clutch.co/go-to-review/callzent/368614) ##### Utilities Experience CallZent has demonstrated significant expertise in the Utilities sector, particularly in developing custom software solutions and managing customer support operations. Clients appreciate their effective project management, responsiveness, and commitment to both customer satisfaction and agent well-being. The seamless integration of solutions has led to improved customer interactions, reduced response times, and enhanced operational efficiency. Overall, CallZent is well-regarded for its technical proficiency and strong partnership approach, making it a suitable choice for organizations in the Utilities industry. - 2 reviews for utilities industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Utilities Company (5.0/5, Apr 9, 2025): CallZent provided customer service support for a utilities company. The team was responsible for training agents and managing the client's inbound and outbound calls, emails, and live chat. [Read Full Review](https://clutch.co/go-to-review/callzent/365800) - Custom CRM Dev for Irrigation Solutions Company (5.0/5, Apr 16, 2025): CallZent developed a custom CRM system and a multi-channel support platform for an irrigation solutions company. The platform included system integrations, real-time analytics, and a user-friendly interface. [Read Full Review](https://clutch.co/go-to-review/callzent/367555) ##### Consumer products & services Experience CallZent has demonstrated exceptional expertise in enhancing customer service operations for the Consumer products & services industry. Clients praise their proactive communication, reliable project management, and timely delivery, which significantly improved customer satisfaction and response times. The company's ability to align with client values and deliver outstanding results makes them a strong partner for businesses seeking effective outsourcing solutions in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Custom Manufacturing Co (5.0/5, Apr 14, 2025): CallZent managed a custom manufacturing company's customer service outsourcing needs. The team was responsible for onboarding agents, CRM integration, and handling customer interactions. [Read Full Review](https://clutch.co/go-to-review/callzent/366928) ##### Food & Beverage Experience CallZent has demonstrated exceptional expertise in enhancing customer support for the Food & Beverage industry, as evidenced by their work with Erewhon. They successfully improved response times, increased customer satisfaction, and provided seamless bilingual service, particularly in U.S. markets. Clients noted their effective project management, strong cultural alignment, and commitment to customer and agent happiness, making them a strong candidate for businesses seeking to elevate their customer service operations. - 1 review for food & beverage industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Grocery Store (5.0/5, Apr 11, 2025): CallZent managed a grocery store's customer support service across phone, email, and chat, offering bilingual services for US markets. The team handled inquiries, resolved issues, and ensured quick responses. [Read Full Review](https://clutch.co/go-to-review/callzent/366375) ##### Insurance Experience CallZent demonstrates substantial expertise in the Insurance industry, providing customized software solutions that optimize operations and enhance customer experience. Clients commend their deep industry understanding, professionalism, and technical proficiency, resulting in significant operational improvements and efficiency gains. The company's commitment to tailored solutions and proactive communication underscores their capacity to deliver high-value partnerships, making them a strong candidate for businesses seeking to innovate within the Insurance sector. - 2 reviews for insurance industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Custom Web App Development for Insurance Company (5.0/5, May 15, 2025): CallZent developed a fully customized web application for an insurance company, including user dashboards, admin controls, and real-time policy management features. They provided continuous support. [Read Full Review](https://clutch.co/go-to-review/callzent/374437) - Custom Software Solution for Insurance Company (5.0/5, Sep 24, 2025): CallZent designed and developed a custom software solution for an insurance company. The solution included policy management, claims tracking, client onboarding, and real-time reporting. [Read Full Review](https://clutch.co/go-to-review/callzent/408327) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets. [Read All Reviews](https://clutch.co/profile/callzent?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (3 reviews) - Less than $10,000 (2 reviews) --- ### [FGC+](https://clutch.co/profile/fgc) - 250 - 999 employees - Suffern, NY #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 25% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) #### Company description FGC+ is a Back Office Outsourcing company. Founded in 2011, the team offers Back Office Outsourcing and Accounting. [Visit Website](https://www.fgcplus.com/?utm_source=clutch.co&utm_medium=referral) --- ### [Call Center Services International](https://clutch.co/profile/call-center-services-international-0) - $100,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - San Diego, CA #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 30% Customer Service Outsourcing - 5% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% Staffing #### Company description Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing. [Visit Website](https://ccsi.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [WOW24-7](https://clutch.co/profile/wow24-7) #### 4.8 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Afton, WY #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 65% Customer Service Outsourcing - 10% IT Staff Augmentation #### Company description WOW24-7 is a Customer Support Outsourcing company specializing in 24/7 customer service BPO solutions. Across reviews, clients praise their responsiveness, proactive engagement, and consistent service quality, with over 90% highlighting their timeliness and professionalism. Despite some knowledge gaps, their commitment to continuous improvement and adherence to SLAs sets them apart in the outsourcing industry. [Visit Website](https://wow24-7.com/contact-center-outsourcing/?utm_source=clutch&utm_medium=referral) #### Exceptional results Clients have consistently praised WOW24-7 for delivering exceptional results, notably increasing customer satisfaction by over 50% and ensuring a rapid 45-minute response time for inquiries. Feedback highlights the team's dedication, effective management, and rigorous quality assurance practices, which have significantly enhanced customer experiences. One client emphasized the cost-effectiveness of WOW24-7's solutions without compromising service quality, further underscoring the company's value as a partner in driving business success. #### 12 reviews mention Customer Service Outsourcing Customer Service Outsourcing for Risk Management Company 5.0/5 — WOW24-7 provides customer support services for a risk management company. The team is responsible for providing level one customer support. - 10 of 12 Customer Service Outsourcing reviews are 5 stars - 3 new reviews for Customer Service Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/wow24-7/315794) #### 4.8 out of 5.0 rating for cost What Clients Have Said WOW24-7 has received consistent praise for providing exceptional value relative to their cost. Clients highlight their affordability, with many noting that the pricing fits within their budgets while delivering high-quality service. Specific feedback includes remarks such as "good value for cost" and "cost-effective solutions". Overall, the sentiment reflects satisfaction with the pricing structure and the quality of service provided, reinforcing WOW24-7's reputation as a reliable and economical choice for customer support. [Read All Reviews](https://clutch.co/profile/wow24-7?verified=true#reviews) - $10,000 to $49,000 (11 reviews) - Less than $10,000 (7 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 14 countries - Australia (1 projects) - Brazil (1 projects) - Cyprus (1 projects) - Denmark (2 projects) - Germany (4 projects) - India (1 projects) - Ireland (2 projects) - Israel (1 projects) - Italy (2 projects) - Spain (2 projects) - Ukraine (2 projects) - United States (9 projects) - Scotland (2 projects) - England (1 projects) This provider is available in 33 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 16 languages: - Croatian - Czech - Dutch - English - Finnish - French - German - Italian - Norwegian - Polish - Portuguese - Slovakian - Slovenian - Spanish - Swedish - Ukrainian [View Reviews](https://clutch.co/profile/wow24-7?verified=true#reviews) --- ### [HelpSquad](https://clutch.co/profile/helpsquad) #### 5 out of 5 star rating (11 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Doylestown, PA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing #### Company description HelpSquad is a Customer Support Outsourcing company specializing in remote customer care services such as live chat, appointment scheduling, and 24/7 customer service. With 100% positive feedback, clients consistently praise their attentiveness, timely delivery, and effective communication. Notable achievements include a 25% improvement in conversion rates and significant cost savings for clients. [Visit Website](https://helpsquad.com/customer-service-outsourcing/?utm_source=clutch.co&utm_medium=referral&utm_campaign=us-call-centers-customer-support) #### 7 reviews mention Customer Service Outsourcing Call Center Services for Property Management Company 5.0/5 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. - 7 of 7 Customer Service Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/helpsquad/424826) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight HelpSquad's competitive pricing and strong value for money. One client noted a 33% labor cost savings while maintaining high service quality, emphasizing the good value for cost. Another praised the personalized service and broad technical depth relative to their budget. Overall sentiment reflects satisfaction with the affordability and effectiveness of the services provided, with multiple clients stating that HelpSquad fits well within their budgets and meets their needs without sacrificing quality. [Read All Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive HelpSquad is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 9 cities - New Orleans, Louisiana (1 projects) - Rochester, Minnesota (1 projects) - San Diego, California (1 projects) - Lexington, Kentucky (1 projects) - Oak Brook, Illinois (1 projects) - Lawrenceville, New Jersey (1 projects) - Hatboro, Pennsylvania (3 projects) - Quakertown, Pennsylvania (1 projects) - Souderton, Pennsylvania (1 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 3 languages: - English - Filipino - Spanish [View Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews) --- ### [ContactWorks](https://clutch.co/profile/contactworks) #### 5 out of 5 star rating (10 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Austin, TX #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 50% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description ContactWorks is a premier Customer Support Outsourcing firm specializing in Call Center Solutions and Customer Service BPO. With a 100% positive feedback rate, clients laud their exceptional responsiveness, project management, and alignment with company values. Approximately 80% of reviewers highlight their effective communication and 24/7 support capabilities, underscoring their role as a reliable extension of client teams. [Visit Website](https://contactworks.biz/contact-us/) #### Knowledgeable Clients consistently commend ContactWorks for their extensive industry knowledge and expertise. One CEO noted their 'relatability and industry knowledge' as impressive, while an Operations Coordinator emphasized their 'agile' and 'knowledgeable' team, capable of implementing changes swiftly. Overall, the sentiment reflects a high level of confidence in ContactWorks' ability to understand and address client needs effectively, fostering a collaborative partnership that significantly contributes to project success. - Customer Support Services for Premium Car Rental Company (5.0/5, Mar 6, 2023): ContactWorks is extremely responsive and has been a great partner over the years. The team and operations managers do a great job of understanding our needs and can implement changes very quickly, often immediately or build out completely new workflows in less than a week. We also trust them to stress-test new processes and provide backup for our field locations. The team is agile, knowledgeable, and set high standards for themselves. [Read Full Review](https://clutch.co/go-to-review/contactworks/184967) - Call Center & Customer Support for Business Solutions Co (5.0/5, May 15, 2025): Meeting with the ContactWorks leadership team was a truly collaborative experience. They have embraced being a partner and never viewed as a vendor. We could contact Tom and the team anytime and we would receive an on-time response that met or exceeded our expectations. Loved their insights into challenges we had from time to time and always a forward-thinking approach to resolving those challenges. [Read Full Review](https://clutch.co/go-to-review/contactworks/374685) #### 7 reviews mention Customer Service Outsourcing Staffing & Call Center Services for Wireless Solutions Co 5.0/5 — ContactWorks provides staffing and call center services for a wireless solutions provider. The team answers calls from guests who need help connecting to the client's networks and troubleshooting issues. - 6 of 7 Customer Service Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/contactworks/372829) #### 4.9 out of 5.0 rating for cost What Clients Have Said ContactWorks is frequently recognized for its competitive pricing and overall value for money. Clients noted that the company's pricing fit their budgets while delivering exceptional service. For instance, one client emphasized that ContactWorks offered 'good value for cost' and effectively protected their brand voice while remaining cost-effective. Another client pointed out that the partnership resulted in significant cost savings and operational efficiency. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability. [Read All Reviews](https://clutch.co/profile/contactworks?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - Less than $10,000 (1 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - Mexico (1 projects) - United States (8 projects) This provider is available in 1 time zone: - Central Standard Time (CST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/contactworks?verified=true#reviews) --- ### [Blue Valley Marketing](https://clutch.co/profile/blue-valley-marketing) #### 4.9 out of 5 star rating (16 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Home, KS #### Services Provided - Allocation of Expertise by Percentage - 35% Call Center Services - 40% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Blue Valley Marketing is a Customer Support Outsourcing firm specializing in outbound lead generation through email campaigns and market research. The company received positive feedback, with clients noting a 20% increase in sales income and a 60% rise in qualified leads. Reviewers commend their flexibility and project management, with no areas for improvement cited. [Visit Website](https://www.bluevalleymarketing.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Proactive Feedback regarding Blue Valley Marketing's proactive approach is overwhelmingly positive. Clients highlighted their excellent communication and responsiveness, with one stating they are 'one of the most responsive vendors' encountered. Another client emphasized their 'timely and proactive' communication, ensuring adjustments were made immediately when necessary. Overall, the sentiment reflects a strong appreciation for Blue Valley's initiative in addressing client needs and maintaining consistent engagement throughout projects. - Call Center Services for Business Consulting Company (4.5/5, Apr 11, 2023): Excellent. Allows timely and proactive with communication. We were impressed with their excellent communication and problem-solving skills. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/194052) - Subscriber & Prospect Outreach for B2B Media Company (5.0/5, Mar 17, 2023): Blue Valley Marketing is one of, if not the most, responsive vendors I have ever worked with. I request return data files and they have always arrived by the date/time requested and quite often, even sooner than expected. Reporting is delivered consistently and adjustments needed on any project are made immediately. If there were things that could have been done differently, Blue Valley would have known about those things early on and would have adjusted accordingly. That is due to the way that they proactively reach out to ensure that there isn't any change needed or anything else that I needed done. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/188042) #### 1 review mentions Customer Service Outsourcing Email Marketing for IT Services Company 5.0/5 — To generate more sales leads, an IT services company has hired Blue Valley Marketing to create effective email campaigns. Their tasks also include market research and prospect database creation. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/271912) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Blue Valley Marketing for their cost-effectiveness and value for money. Feedback highlights that their pricing aligns well with budgets while delivering satisfactory results, such as a 20% increase in sales income and efficient project management. Notably, clients from various sectors commend the company's ability to exceed expectations without compromising quality, indicating a strong overall sentiment regarding the value provided relative to costs. [Read All Reviews](https://clutch.co/profile/blue-valley-marketing?verified=true#reviews) - Less than $10,000 (5 reviews) - $10,000 to $49,000 (4 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 13 cities - Orlando, Florida (1 projects) - Sandy Springs, Georgia (1 projects) - Nashville, Tennessee (1 projects) - Chicago, Illinois (1 projects) - Southfield, Michigan (1 projects) - Newark, New Jersey (1 projects) - New York City, New York (2 projects) - Cleveland, Ohio (1 projects) - Milwaukee, Wisconsin (1 projects) - Neenah, Wisconsin (1 projects) - Santa Clara, California (1 projects) - Fort Atkinson, Wisconsin (1 projects) - Las Vegas, New Mexico (1 projects) This provider is available in 1 time zone: - Central Standard Time (CST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/blue-valley-marketing?verified=true#reviews) --- ### [CrewBloom](https://clutch.co/profile/crewbloom) #### 4.7 out of 5 star rating (38 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - New York, NY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 25% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Recruiting - 10% Recruitment Process Outsourcing - 25% Sales Outsourcing - 10% Staffing #### Company description CrewBloom is a customer service outsourcing company specializing in providing remote customer care and support services. The reviews highlight a 100% positive feedback rate, praising their ability to deliver efficient, timely customer service and support, with high ratings for responsiveness and value for cost. Additionally, 80% of clients appreciated their quick onboarding and adaptability to specific business needs. [Visit Website](https://www.crewbloom.com) #### Collaborative The feedback regarding CrewBloom's collaborative approach is overwhelmingly positive. Clients appreciate their proactive communication channels, such as Slack and Zoom, which facilitate effective workflows. One client noted that CrewBloom functions as an extension of their team, emphasizing their eagerness to learn and grow alongside the business. The account manager's willingness to provide personal contact for urgent matters further illustrates their commitment to collaboration. Overall, clients view CrewBloom as a reliable partner in achieving shared goals. - Customer Support for SaaS Marketing Company (5.0/5, May 4, 2022): It's very effective, speaking through slack and Zoom. They're always quick to respond and our account manager even offers their phone number on days off. We've never needed to use this, but I appreciate the willingness to jump in! [Read Full Review](https://clutch.co/go-to-review/crewbloom/17925) #### 5 reviews mention Customer Service Outsourcing Amazon Account Management for Virtual Assistant Company 5.0/5 — CrewBloom provides ongoing BPO services for a virtual assistant company. The team is responsible for setting up and scaling Amazon FBA businesses for end clients. - 3 of 5 Customer Service Outsourcing reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/crewbloom/361360) #### Experience in 7 industries CrewBloom has garnered positive feedback across various industries including Financial Services, Educational Services, Retail, and Advertising. Clients commend CrewBloom for their strong focus on customer success, quick turnaround times, and high-quality candidate selection. In Financial Services, they excelled in data management and customer service, while in Education, they improved sourcing efficiency. Retail clients highlighted excellent customer support, and those in Advertising appreciated their effective outreach strategies. Overall, CrewBloom is a well-suited partner for organizations seeking reliable staffing solutions across these sectors. [Read All Reviews](https://clutch.co/profile/crewbloom?verified=true#reviews) ##### Advertising & marketing Experience CrewBloom has received positive feedback in the Advertising & Marketing sector, highlighting their expertise in personalized outreach, email marketing, and project management. Clients noted their responsiveness, reliability, and ability to deliver tailored solutions that enhance engagement and lead generation. The company's strengths lie in their technical capabilities, strong communication, and adaptability to client needs, making them a suitable partner for businesses seeking effective marketing strategies and improved sales outcomes. - 3 reviews for advertising & marketing industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - LinkedIn Research for B2B Outbound Prospecting Company (5.0/5, Dec 8, 2020): A B2B outbound prospecting company hired CrewBloom to provide LinkedIn research. The team is responsible for creating a personalized outreach experience for the company's clients. [Read Full Review](https://clutch.co/go-to-review/crewbloom/133679) - Email Outreach & Marketing for Marketing & Media Agency (5.0/5, Sep 27, 2023): CrewBloom provided digital marketing services for a marketing and media agency. The team was responsible for research, compiling targeted contact databases, and creating email marketing outreach. [Read Full Review](https://clutch.co/go-to-review/crewbloom/234626) - Outsourcing Services for Outbound Marketing Company (5.0/5, Oct 1, 2023): CrewBloom was hired to provide outsourcing services for an outbound marketing company. The team is responsible for scheduling meetings with the CFO. [Read Full Review](https://clutch.co/go-to-review/crewbloom/237169) ##### IT Services Experience CrewBloom demonstrates strong expertise in conversation analysis within the IT Services industry, as evidenced by client feedback highlighting their effective data evaluation and self-sufficient team members. Clients appreciate the provider's ability to deliver key insights that support business objectives, such as lowering customer acquisition costs. Overall sentiment reflects satisfaction with the quality and professionalism of CrewBloom's services, making them a suitable partner for companies seeking to enhance their sales and marketing strategies. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Conversation Analysts for Software Solutions Company (5.0/5, Oct 22, 2020): A software services company hired CrewBloom to listen to, evaluate, and analyze sales calls. The goal was to provide accurate data to gather up the entire profile of their client's prospect KPI's. [Read Full Review](https://clutch.co/go-to-review/crewbloom/95060) ##### Financial services Experience CrewBloom demonstrates strong expertise in the Financial services industry, particularly in enhancing operational efficiency and customer service. Clients commend their adaptability, professionalism, and clear communication. Reviews highlight CrewBloom's ability to quickly assimilate into existing workflows and deliver timely results, particularly in data management and customer support roles. Overall, the sentiment reflects high satisfaction with their value, making CrewBloom a strong candidate for businesses seeking reliable support in the Financial services sector. - 3 reviews for financial services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Consumer Finance Company (4.0/5, May 3, 2022): CrewBloom provides phone answering services during business and non-business hours to support the client's customer service operations. They work entirely remotely and participate in weekly meetings.  [Read Full Review](https://clutch.co/go-to-review/crewbloom/3276) - Back Office Outsourcing for Tax Credit Consultancy (5.0/5, Feb 27, 2024): CrewBloom provided back-office outsourcing services for a tax credit consultancy. This included CrewBloom's team using an Excel template for executing the tasks and preparing the final deliverables. [Read Full Review](https://clutch.co/go-to-review/crewbloom/271650) - Finance & Accounting Outsourcing for Financial Services Co (5.0/5, Sep 18, 2024): CrewBloom provided data entry and reconciliation services for a financial services company. The team was responsible for inputting over 1,000 transactions and reconciling accounts. [Read Full Review](https://clutch.co/go-to-review/crewbloom/315444) ##### Consulting Experience CrewBloom demonstrates strong expertise in the Consulting industry, effectively matching clients with tailored administrative support. Clients highlight their attentive service, proactive virtual assistants, and efficient communication. The company's ability to quickly provide suitable candidates, combined with a deep understanding of client needs, solidifies its reputation as a reliable partner. Overall sentiment is highly positive, indicating that CrewBloom is well-positioned to support businesses seeking specialized consulting solutions. - 1 review for consulting industry - Unknown avg. project cost - Recruitment Services for Business Advising & Coaching Company (4.5/5, Feb 22, 2024): CrewBloom provided recruitment services for a business advising and coaching company. They helped hire an administrative assistant that fit the client's specific needs. [Read Full Review](https://clutch.co/go-to-review/crewbloom/270811) ##### Other Industry Experience CrewBloom has received positive feedback from clients in the Other Industry sector, particularly for their responsiveness and efficiency in providing administrative and staffing support. Clients noted the provider's expertise in quickly delivering quality talent, which significantly improved operational efficiency and allowed businesses to focus on growth. The overall sentiment is one of satisfaction, emphasizing CrewBloom's dedication and ability to overcome challenges, making them a strong candidate for companies seeking reliable support in the Other Industry. - 4 reviews for other industry industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Staff Augmentation for Background Screening Company (5.0/5, Apr 8, 2022): CrewBloom augmented staff for a background screening company. They were hired for their professional and efficient attitudes.  [Read Full Review](https://clutch.co/go-to-review/crewbloom/15488) - CS Outsourcing for Container Manufacturing Company (5.0/5, May 6, 2022): CrewBloom provides customer support outsourcing services for a container manufacturing company. They've provided three sales development representatives to answer calls and respond to inquiries and requests. [Read Full Review](https://clutch.co/go-to-review/crewbloom/18207) - Customer Service Outsourcing for IT Company (5.0/5, Oct 12, 2023): CrewBloom provides customer service outsourcing services for an IT company. They're tasked with addressing customer requests and issues and performing employment verifications via phone and email. [Read Full Review](https://clutch.co/go-to-review/crewbloom/240530) - Back Office Outsourcing for Lighting Design Co (5.0/5, Mar 14, 2025): CrewBloom provides staffing services for a lighting design company. The team has helped the client find a candidate for the executive assistant position. [Read Full Review](https://clutch.co/go-to-review/crewbloom/359758) ##### Dental Experience CrewBloom has received positive feedback from clients in the Dental industry, highlighting their expertise in collections and the effective management of past due accounts. One dental lab manager praised the quality of candidates and the dedicated client success manager, indicating a strong commitment to client satisfaction. Overall, CrewBloom's ability to deliver results and respond promptly to client needs positions them as a strong candidate for businesses seeking support in the Dental sector. - 1 review for dental industry - 1 review is 5 stars - Unknown avg. project cost - Past-Due Payment Collection Services for Dental Laboratory (5.0/5, Jun 18, 2024): CrewBloom managed past-due payment collections services for a dental laboratory. The team was responsible for ensuring collections recovery. [Read Full Review](https://clutch.co/go-to-review/crewbloom/295364) ##### Software Experience CrewBloom demonstrates strong expertise in the Software industry, particularly in sales and marketing automation. Clients appreciate their swift response to leads, resulting in significant engagement and increased subscription sales. Their experienced team, efficient communication, and full-time project management are highlighted as key strengths. The positive impact on client outcomes, including a 100% increase in engagement and tripled sales, suggests that CrewBloom is a valuable partner for businesses seeking effective solutions in the Software sector. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Demand Generation Services for Sales & Marketing Software (5.0/5, Nov 1, 2019): CrewBloom provides ongoing call center services for an automated sales and marketing software solution. They respond to inbound leads who are currently using a free trial version, encouraging more subscriptions. [Read Full Review](https://clutch.co/go-to-review/crewbloom/77583) ##### Real estate Experience CrewBloom demonstrates strong expertise in the real estate industry, evidenced by positive client feedback highlighting their effective outside sales agents who successfully generated leads. Clients commend the quality of talent and seamless workflow, enabling businesses to focus on growth. The company’s commitment to excellent communication and a supportive culture further reinforces its potential as a valuable partner for real estate firms seeking to enhance their operational capabilities. - 2 reviews for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outbound Call Center Services for Real Estate Firm (5.0/5, Nov 9, 2020): In order to reach out to a massive number of people, a real estate firm hired CrewBloom to supply them with outside sales agents to offer the properties of their third-party clients. [Read Full Review](https://clutch.co/go-to-review/crewbloom/109810) - Accounting Virtual Assistance for Property Management Co (4.5/5, Sep 29, 2023): CrewBloom provided accounting virtual assistance for a proper management company. The team provided accounting assistance, bill entry assistance, and email management support. [Read Full Review](https://clutch.co/go-to-review/crewbloom/237009) ##### Retail Experience CrewBloom has received positive feedback from clients in the Retail industry, particularly for their exceptional customer service capabilities. A Global Director of Supply in a footwear retail company highlighted CrewBloom's attentiveness and effective communication, resulting in quick responses and low customer complaint levels. The team delivered on time and exhibited a strong culture fit, further underscoring their value in enhancing customer satisfaction. Overall, CrewBloom demonstrates expertise in providing reliable support that directly impacts retail operations. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Footwear Company (5.0/5, Jul 11, 2023): CrewBloom provides customer support to a footwear company. They respond to customer emails and messages, process daily orders, manage refunds, resolve shipping errors, and dispute credit card chargebacks. [Read Full Review](https://clutch.co/go-to-review/crewbloom/215562) ##### Education Experience CrewBloom has demonstrated significant expertise in supporting the Education industry, particularly in enhancing customer support for educational content providers like JoVE. Clients have praised their ability to efficiently source talent while maintaining cost-effectiveness. The overall sentiment reflects satisfaction with CrewBloom’s services, emphasizing their strengths in communication and project management. This positions CrewBloom as a strong candidate for organizations seeking reliable support in educational project execution. - 1 review for education industry - $10,000,000 + avg. project cost - Customer Service Outsourcing for Educational Videos Company (3.5/5, Aug 5, 2025): CrewBloom provides customer support services for an educational video production company. The team supports internal and external customers. [Read Full Review](https://clutch.co/go-to-review/crewbloom/395804) ##### Human Resources Experience CrewBloom has received positive feedback in the Human Resources industry for their expertise in staffing and growth solutions. Clients emphasize their effective project management, timely delivery, and strong communication. The team's dedication and professionalism stand out, contributing to measurable improvements in sales and operational efficiency. Overall sentiment reflects satisfaction with CrewBloom's ability to fulfill HR responsibilities effectively, making them a recommended partner for businesses seeking reliable HR support. - 1 review for human resources industry - Unknown avg. project cost - Call Center Services for HR Services Co (4.0/5, Aug 19, 2025): CrewBloom has been hired to provide call center services for an HR services company. The team handles outbound sales calls and schedules appointments for the client. [Read Full Review](https://clutch.co/go-to-review/crewbloom/399385) ##### Chemicals & Biotechnology Experience CrewBloom has demonstrated strong expertise in supporting the Chemicals & Biotechnology sector, particularly in recruitment for specialized roles. Clients appreciate their thorough candidate vetting process and effective communication, highlighting their attention to customer success. The positive sentiment from a life science research product supplier indicates that CrewBloom's services can significantly impact operational efficiency and talent acquisition in the industry, making them a suitable partner for businesses seeking high-quality recruitment solutions. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Outsourcing for Science Research Company (5.0/5, Sep 5, 2025): CrewBloom has provided recruiting services for a life science research product supplier. The team has interviewed and recommended candidates for a hybrid customer service and administrative role. [Read Full Review](https://clutch.co/go-to-review/crewbloom/403677) #### Very responsive CrewBloom is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Global Response](https://clutch.co/profile/global-response) #### 4.5 out of 5 star rating (9 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - Margate, FL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 50% Customer Service Outsourcing - 15% IT Managed Services #### Company description Global Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions. [Visit Website](https://www.globalresponse.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Autonomous Clients express a highly positive sentiment regarding Global Response's autonomy in managing inbound services. Feedback highlights their self-sufficiency, with one client noting they are 'self-sufficient in everything they do for us.' The company effectively handles customer calls and processes orders, saving clients significant time and resources, estimated at ten to twelve days monthly. Overall, clients appreciate their efficiency and have reported no issues, indicating a strong alignment with project needs. #### Experience in 6 industries Global Response has garnered positive feedback across various industries, notably Financial Services, Hospitality & Leisure, Retail, Real Estate, Business Services, and Healthcare. Clients commend their expertise in providing innovative solutions, effective customer service, and efficiency in handling high call volumes. Financial Services clients particularly highlight cost savings and reliability, while Hospitality clients appreciate their commitment to enhancing customer experiences. Overall, Global Response is recognized for its strong infrastructure and responsiveness, making it a suitable partner for businesses needing scalable inbound services. [Read All Reviews](https://clutch.co/profile/global-response?verified=true#reviews) ##### Financial services Experience Global Response has received positive feedback from financial services clients for their expertise in handling high volumes of inbound calls, with clients noting significant cost savings and efficiency improvements. Their strengths include a well-established infrastructure and innovative ideas, which have allowed companies to save substantial employee hours and plan effectively. Overall, clients express satisfaction with the provider's responsiveness and service quality, indicating that Global Response could be a strong fit for firms seeking reliable outsourcing solutions in the financial sector. - 3 reviews for financial services industry - $200,000 – $999,999 avg. project cost - Customer Phone Support for Financial Services Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/24996) - Order Processing Support for Financial Company (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/25173) - BPO Services for Financial Services Company (4.0/5, Dec 20, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/36653) ##### Hospitality & leisure Experience Global Response demonstrates strong expertise in the Hospitality & Leisure industry, particularly in inbound customer service for hotels. Clients commend their reliable support, friendly communication, and effective training programs, which enhance the overall guest experience. One hotel noted significant time savings and emphasized the provider’s strengths in customer service. Given their proven track record and tailored solutions, Global Response appears well-suited for businesses seeking to elevate their customer service capabilities in the hospitality sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $10,000,000 + avg. project cost - Reservation & Customer Support Services for Hotel (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/25121) ##### Retail Experience Global Response has received positive feedback from retail clients, emphasizing their efficiency and the significant time savings achieved through their services. Clients appreciate the company's ability to handle high volumes of inbound calls and process orders seamlessly, leading to improved customer satisfaction. The overall sentiment is highly favorable, with clients noting Global Response as a reliable partner that alleviates operational burdens and contributes to cost savings, making them an excellent fit for retail businesses seeking outsourcing solutions. - 2 reviews for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service and Order Processing for Retail Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/146340) - System Management and Maintenance for Retail Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/146455) ##### Real estate Experience Global Response has received positive feedback from clients in the real estate industry, highlighting their expertise in managing inbound calls and lead engagement. Clients commend their efficiency in handling a high volume of work, resulting in significant time and cost savings. With a focus on smooth, effortless transactions, they have proven to be a reliable partner, though there is potential for improvement in incorporating technology. Overall, they are regarded as a strong fit for real estate businesses seeking effective inbound services. - 1 review for real estate industry - Less than $10,000 avg. project cost - Lead Contact and Follow-Up for Real Estate Firm (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/146285) ##### Business services Experience Global Response has received positive feedback from clients in the Business services industry, highlighting their exceptional customer service and effective call handling capabilities. Clients appreciate their expertise in managing inbound calls, which enhances customer satisfaction and operational efficiency. Notably, they save clients valuable time, allowing for better resource allocation. Overall, Global Response is regarded as a reliable partner, committed to supporting businesses in delivering timely assistance to their customers. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service and Product Support for Business Services Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/146247) ##### Healthcare Experience Global Response has received positive feedback within the Healthcare industry, highlighting their responsiveness and attentiveness to client needs. Clients appreciate their role as a strategic partner, providing essential support services such as tech and billing assistance. The overall sentiment underscores their expertise in handling high volumes of inbound calls, contributing significantly to operational efficiency and business success in healthcare settings. - 1 review for healthcare industry - $10,000 – $49,000 avg. project cost - Tech and Billing Support for Life Sciences Company (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/37094) #### 4.4 out of 5.0 rating for cost What Clients Have Said Global Response is frequently recognized for providing significant value for money, with clients noting substantial savings and efficiency improvements. For instance, one client estimated savings of $12,000 monthly, while another highlighted the affordability of services aimed at reducing costs. Overall, clients express satisfaction with the company's pricing structure, describing it as reasonable and beneficial, although some details remain undisclosed. The sentiment is predominantly positive, emphasizing the company's effectiveness and innovative approach. [Read All Reviews](https://clutch.co/profile/global-response?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 8 cities - Kissimmee, Florida (1 projects) - Millville, New Jersey (1 projects) - Brooklyn, New York (1 projects) - Elmhurst, New York (1 projects) - Oceanside, California (1 projects) - Phoenix, Arizona (2 projects) - Hartsville, South Carolina (1 projects) - Upper Marlboro, Maryland (1 projects) This provider is available in 2 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/global-response?verified=true#reviews) --- ### [Telecom, Inc.](https://clutch.co/profile/telecom) #### 5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Oakland, CA #### Services Provided - Allocation of Expertise by Percentage - 24% Call Center Services - 60% Customer Service Outsourcing - 16% Sales Outsourcing #### Company description Telecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement. [Visit Website](http://www.telecominc.com) #### Timely Telecom, Inc. received positive feedback regarding their timeliness and communication efficiency. The client highlighted that communication was clear and consistent through various channels, including weekly calls and emails, facilitating an effective collaboration. The promptness in addressing escalated customer issues was particularly noted, which contributed to a seamless operational experience. Overall, the sentiment reflects satisfaction with Telecom's ability to manage customer service operations in a timely manner, allowing the client to focus on improving their e-commerce business. #### Experience in 2 industries Telecom, Inc. has demonstrated robust expertise in the Energy & Natural Resources and Manufacturing industries. Clients highlighted their adeptness in sales and customer service operations, with notable improvements in customer experience and conversion rates. They received commendations for their positive attitude, high-quality agents, and effective communication strategies. Overall, the sentiment is highly positive, marking Telecom as a reliable partner for companies in these sectors seeking to enhance sales and customer support functions. [Read All Reviews](https://clutch.co/profile/telecom?verified=true#reviews) ##### Energy & natural resources Experience Telecom, Inc. demonstrates strong expertise in the Energy & natural resources sector, particularly in community solar sales. Clients commend their proactive communication and dedication to incorporating feedback, fostering a positive client relationship. One client highlighted their effective sales strategies and impressive client service, noting that Telecom met expectations despite lower lead quality. Overall, their commitment to client satisfaction and adaptability positions them as a reliable partner for projects in the Energy & natural resources industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Solar Sales Company (5.0/5, Feb 24, 2023): Telecom, Inc. provided call center services for a solar sales company. The team contacted prospective investors to help them learn and invest in solar energy. [Read Full Review](https://clutch.co/go-to-review/telecom/182723) ##### Manufacturing Experience Telecom, Inc. has garnered positive feedback from clients in the Manufacturing industry, specifically for their expertise in scaling customer service operations. Clients have praised their competitive rates, exceptional agent quality, and seamless integration into existing systems. The ability to manage customer inquiries effectively, even converting leads into sales, highlights their impactful contribution. Overall, their strong communication and project management practices suggest they are a reliable partner for businesses seeking to enhance their customer service capabilities. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Furniture Company (5.0/5, Feb 16, 2023): A furniture company hired Telecom, Inc. to manage and scale their customer service operation. The team was tasked with servicing customers across US time zones. They handled calls, chats, and service issues. [Read Full Review](https://clutch.co/go-to-review/telecom/181418) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients praise Telecom, Inc. for their competitive pricing and value for money, particularly highlighting their willingness to accommodate payment structures. One client noted that Telecom's rates were competitive for a US-based call center with high-quality agents. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received substantial value, evidenced by improved sales and customer service experiences without compromising quality. [Read All Reviews](https://clutch.co/profile/telecom?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) --- ### [OnBrand24](https://clutch.co/profile/onbrand24) #### 4.6 out of 5 star rating (4 reviews) - $5,000+ minimum project size - 250 - 999 employees - Beverly, MA #### Services Provided - Allocation of Expertise by Percentage - 15% Call Center Services - 55% Customer Service Outsourcing - 30% Sales Outsourcing #### Company description OnBrand24 is a call center service provider specializing in telemarketing, lead generation, appointment setting, and customer service support. The company receives positive feedback for its professionalism, customer service, and ability to save clients time and money. Approximately 75% of the reviews highlight their effective customer service, while some suggest areas for improvement include expanding service offerings and enhancing diversity. [Visit Website](http://www.onbrand24.com) #### Flexible Clients have consistently praised OnBrand24 for their flexibility in service delivery. One client highlighted their adaptability in handling outbound calls and resolving technical issues promptly. Additionally, the short-term commitment and pay-as-you-go pricing structure were noted as advantageous, allowing for tailored solutions that meet specific business needs. Overall, the sentiment surrounding flexibility is overwhelmingly positive, reinforcing OnBrand24's reputation for accommodating client requirements effectively. - Debt Collection Services for Real Estate Company (5.0/5, Nov 2, 2017): The service provider's strengths include their customer service and flexibility. They are able to adapt to different situations and meet our needs effectively. This has been crucial in maintaining a successful and ongoing partnership. [Read Full Review](https://clutch.co/go-to-review/onbrand24/25408) #### Experience in 3 industries OnBrand24 has demonstrated expertise across various industries, including Real Estate, Manufacturing, and other sectors. Clients commend their customer service, professionalism, and flexibility, with notable impacts on efficiency and cost savings. In Real Estate, they excelled in debt collection services, achieving an 80% success rate. Manufacturing clients valued their rapid call services. Overall, feedback is positive, highlighting strengths in customer support and call quality, making them a suitable partner for businesses seeking outbound and inbound support solutions. [Read All Reviews](https://clutch.co/profile/onbrand24?verified=true#reviews) ##### Real estate Experience OnBrand24 has received positive feedback from clients in the real estate industry, highlighting their expertise in telemarketing, lead generation, and appointment setting. Clients noted the provider's exceptional customer service, flexibility, and ability to save substantial time and money, with one client reporting a monthly savings of $1,000. Overall, OnBrand24 is viewed as a strong partner for real estate firms seeking effective outbound services, demonstrating a high success rate and a commitment to meeting client needs. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Debt Collection Services for Real Estate Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/onbrand24/25408) ##### Other industries Experience Clients in the Other industries sector commend OnBrand24 for its professionalism and effective customer service, highlighting a significant reduction in operational burdens. The firm's ability to manage inbound calls and emails allows clients to focus on core activities, saving them both time and money. Overall sentiment reflects satisfaction with the support provided, showcasing OnBrand24's strengths in enhancing efficiency within their clients' businesses. Potential clients seeking outsourced inbound services may find OnBrand24 to be a suitable partner. - 2 reviews for other industries industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Support and Augmentation for Small Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/onbrand24/146268) - Order Processing for Consumer Products Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/onbrand24/146738) ##### Manufacturing Experience OnBrand24 has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in outbound call services. Clients praised their quick service and high call quality, which have effectively contributed to generating new business and addressing customer issues. While there is room for improvement in appointment-setting success rates, the overall sentiment reflects their value in saving time and costs for clients, making them a potentially strong fit for manufacturing businesses seeking efficient sales support. - 1 review for manufacturing industry - $10,000 – $49,000 avg. project cost - Appointment Setting for Manufacturing Company (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/onbrand24/137308) ##### Other Industry Experience OnBrand24 is highly regarded in the Other Industry sector for its efficient inbound services, enabling businesses to redirect focus on core activities. Clients appreciate their professionalism and the significant time and cost savings they provide—up to 30 hours and $3,000 monthly. Feedback highlights their hardworking staff and excellent communication, underscoring their ability to handle calls and emails effectively. Overall, OnBrand24 is a strong fit for companies seeking reliable outsourcing solutions in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Support and Augmentation for Small Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/onbrand24/146268) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients generally perceive OnBrand24 as providing competitive pricing and good value for money. One client noted significant savings, estimating $1,000 per month due to the service's efficiency, while another highlighted savings of approximately $3,000 monthly by avoiding the need to hire additional staff. The flexible billing structures and commitment to customer service were frequently praised, reinforcing the overall positive sentiment regarding cost-effectiveness. [Read All Reviews](https://clutch.co/profile/onbrand24?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 4 cities - Elk Grove Village, Illinois (1 projects) - East Chicago, Indiana (1 projects) - Los Angeles, California (1 projects) - Barnwell, South Carolina (1 projects) [View Reviews](https://clutch.co/profile/onbrand24?verified=true#reviews) --- ### [Intelemark](https://clutch.co/profile/intelemark) #### 4.8 out of 5 star rating (12 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Scottsdale, AZ #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 50% Call Center Services - 10% Customer Service Outsourcing - 10% Market Research #### Company description Intelemark is a telemarketing firm specializing in lead generation and appointment setting services. The company consistently receives positive feedback for its skilled and responsive team, effective communication, and ability to act as an extension of their clients' businesses. Approximately 80% of reviewers highlighted Intelemark's professionalism and the quality of leads generated. While some reviews mentioned the potential for improved data organization, overall satisfaction with their services is high, with several clients noting significant business growth as a result of their engagement with Intelemark. [Visit Website](https://intelemark.com/clutch/) #### Results-oriented Clients consistently praise Intelemark for their results-oriented approach, noting significant outcomes from their campaigns. For instance, one client reported nearly 40 appointments scheduled and multiple signed customers, while another highlighted the setting of qualified appointments with decision-makers. Feedback emphasizes effective communication and flexibility, with one client stating, "They know how to deliver results." Overall, the sentiment reflects high satisfaction with Intelemark's ability to meet and exceed project goals. - Call Center & Lead Generation Support for Benefits Firm (5.0/5, May 1, 2020): They consistently hit or exceeded our target number of leads per day. Considering they weren’t internal and we couldn’t give them a lot of in-depth detail, the quality of their work was very strong and they did outstanding work. The feedback they gathered from customers on a certain direction ultimately saved us huge sums of money, too. [Read Full Review](https://clutch.co/go-to-review/intelemark/75818) - Lead Generation & Outbound Calling for Product Launch (5.0/5, May 1, 2020): We had a couple of metrics we were looking at. One was how many appointments they were able to set for our sales team. Next, was how many of those appointments actually went through with people who wanted to move forward. Then, how many of those leads were qualified by our sales representatives into an opportunity. In addition, we were looking at the level of seniority, to see if they were getting to decision-makers or not. They satisfied our requirements in all of those aspects and we’re very happy. [Read Full Review](https://clutch.co/go-to-review/intelemark/75838) - Market Research for Educational Tour Company (5.0/5, Apr 29, 2020): 100% success of helping us to determine the right party. While I do not have statistics on the appointment setting we were very happy with the results as we did gain business. Back to the right party campaign, having the right person allowed us to use other means to target them if the appointment person was unable to. They produced great results which is ultimately what we all want, right? If I may add, there was a real personal touch. [Read Full Review](https://clutch.co/go-to-review/intelemark/73459) #### Experience in 5 industries Intelemark has demonstrated expertise across various industries including Energy & Natural Resources, Software, Manufacturing, Healthcare, and Financial Services. Clients report positive experiences, highlighting their ability to generate qualified leads and set appointments effectively. The sentiment is particularly strong in healthcare and manufacturing, where their communication and adaptability have been praised. Overall, Intelemark is well-suited for organizations seeking robust appointment-setting services and lead generation across diverse sectors. [Read All Reviews](https://clutch.co/profile/intelemark?verified=true#reviews) ##### Medical Experience Intelemark has demonstrated strong expertise in the Medical industry, particularly in generating qualified sales leads for healthcare solutions. A client from Riverain Technologies praised their ability to quickly learn complex value propositions and positively impact the sales funnel. Their responsiveness and timely project management were highlighted as significant strengths. Overall, clients express high satisfaction with Intelemark's services, making them a compelling choice for organizations seeking effective sales support in the Medical sector. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation for Radiology Solutions Company (5.0/5, Sep 13, 2023): A radiology solutions company hired Intelemark for lead generation. Their services included cold calls to healthcare facilities to educate them on the client's services to gain potential customers. [Read Full Review](https://clutch.co/go-to-review/intelemark/232396) ##### Energy & natural resources Experience Intelemark has received positive feedback from clients in the Energy & natural resources sector, emphasizing their expertise in appointment setting and lead generation. Clients appreciate their professional approach, flexibility in accommodating unique business needs, and effective communication strategies. The company's ability to integrate clients' core messaging into their outreach efforts has led to a significant increase in appointments and customer conversions, demonstrating a strong impact on business growth within the industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Cold Calling Services for National Electrical Supplier (5.0/5, Mar 10, 2022): Intelemark provides cold calling services for a national electrical supplier. After creating scripts with the stakeholders, the team contacts prospective clients and sets appointments between them and the firm. [Read Full Review](https://clutch.co/go-to-review/intelemark/1747) ##### Other Industry Experience Clients in the Other Industry commend Intelemark for their exceptional appointment-setting services and ability to identify key contacts within organizations. Their customer-centric approach fosters strong collaboration and adaptability to specific client needs. Positive feedback highlights a track record of success, with clients experiencing tangible business growth and a personal connection with the team. Overall, Intelemark is well-regarded as a reliable partner, making them an excellent fit for businesses seeking impactful solutions in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Market Research for Educational Tour Company (5.0/5, Apr 29, 2020): Intelemark performed market research for an educational tour company. The team compiled a list of over 500 schools that may be interested in the company's services and set appointments. [Read Full Review](https://clutch.co/go-to-review/intelemark/73459) ##### Consulting Experience Intelemark demonstrates strong expertise in consulting, particularly within appointment setting campaigns. Clients highlight their effective communication and collaborative approach, which leads to successful outcomes, such as scheduling numerous appointments and securing new customers. Their team's dedication and responsiveness are notably praised, indicating a solid partnership throughout the project. Overall, Intelemark is well-regarded in the consulting industry, making them a suitable choice for businesses seeking impactful consulting solutions. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting for Cloud Consulting Company (5.0/5, Nov 4, 2021): Intelemark handled an outbound call and email appointment setting campaign for a Cloud consulting company. They were tasked with setting up meetings with the client's existing customers. [Read Full Review](https://clutch.co/go-to-review/intelemark/4049) ##### Manufacturing Experience Intelemark has demonstrated significant expertise in lead generation for the Manufacturing industry, as highlighted by a VP of sales from Nedap Light Controls. Their approach of directly calling prospects, rather than relying solely on email outreach, results in more meaningful conversations and better-qualified leads. Clients appreciate their data-driven reporting and transparency, noting the effectiveness of their tailored scripts. Overall, Intelemark is well-regarded for delivering high-quality leads and facilitating valuable connections within specialized manufacturing sectors. - 1 review for manufacturing industry - Unknown avg. project cost - Lead Generation Services for Industrial Lighting Company (4.5/5, Oct 9, 2020): Intelemark supports lead generation for an industrial lighting company by calling prospects, connecting with the right people, and vetting them before the salesperson calls them. [Read Full Review](https://clutch.co/go-to-review/intelemark/83472) ##### IT Services Experience Intelemark has received positive feedback within the IT Services industry for its strong communication and transparency, which are critical in lead generation processes. Clients highlight the company's ability to deliver high-quality leads and effectively manage projects, demonstrating their expertise in handling prospect acquisition. While one client noted a mixed ROI, the overall sentiment emphasizes Intelemark's strengths in project management and consistent performance, making them a potentially valuable partner for businesses seeking to enhance their lead generation efforts. - 1 review for it services industry - Unknown avg. project cost - Lead Generation & Appointment Setting for Job Posting Firm (3.5/5, May 7, 2020): Intelemark provided early sales funnel phone outreach services to new and prospective customers of an online job posting group. They worked from a client provided script to deliver incoming leads. [Read Full Review](https://clutch.co/go-to-review/intelemark/81311) ##### Financial services Experience Intelemark has demonstrated strong expertise in the Financial services sector, particularly in lead generation. Clients have praised their ability to meet or exceed lead targets and their effective communication throughout projects. The firm's understanding of client objectives and commitment to project management have been highlighted as key strengths. Feedback indicates that their work has led to substantial cost savings and enhanced visibility for clients, making them a valuable partner for businesses looking to enhance their outreach efforts. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center & Lead Generation Support for Benefits Firm (5.0/5, May 1, 2020): Intelemark provided call center support for a healthcare company’s lead generation efforts. They provided reps to perform outreach and gear their efforts toward demographics.  [Read Full Review](https://clutch.co/go-to-review/intelemark/75818) ##### Healthcare Experience Intelemark has demonstrated significant expertise in the Healthcare industry, effectively connecting hospital management firms with decision-makers. Clients praise their team's ability to generate leads and schedule appointments, resulting in millions in business. Their experienced callers excel at cold outreach, making them an invaluable partner for healthcare organizations seeking to streamline operations and enhance efficiency. Overall, the sentiment is highly positive, highlighting Intelemark's impact and reliability in the healthcare sector. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Appointment Setting Services for Hospital Consultancy Firm (5.0/5, Jun 25, 2020): Intelemark provides ongoing cold outreach and scheduling services for a hospital management and consulting firm. They also collect background information and notes to pass onto the company for lead conversion. [Read Full Review](https://clutch.co/go-to-review/intelemark/121512) ##### Chemicals & Biotechnology Experience Intelemark has received positive feedback from clients in the Chemicals & Biotechnology industry, highlighting their expertise in lead generation for new product launches. Clients commend their collaborative approach, effective communication, and ability to deliver qualified leads and appointments. The team is noted for their flexibility in accommodating specific client needs and integrating with internal tools. Overall, Intelemark is recognized as a reliable partner that effectively meets the challenges faced by companies in this sector. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation & Outbound Calling for Product Launch (5.0/5, May 1, 2020): Intelemark provides business development and appointment setting services for a chemical supply chain company. [Read Full Review](https://clutch.co/go-to-review/intelemark/75838) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients consistently regard Intelemark as a cost-effective solution that delivers significant value for money. One client noted, "Intelemark seemed to be cost-effective for us," while another mentioned, "They cost more than we’ve paid for before, but they consistently deliver solid leads." Overall sentiment reflects satisfaction with their pricing structure, flexibility, and the tangible results achieved, demonstrating that the investment often leads to profitable outcomes. [Read All Reviews](https://clutch.co/profile/intelemark?verified=true#reviews) - $10,000 to $49,000 (5 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 11 cities - Naples, Florida (1 projects) - Hyattsville, Maryland (1 projects) - Kansas City, Missouri (1 projects) - Plano, Texas (1 projects) - Hartford, Connecticut (1 projects) - Miamisburg, Ohio (1 projects) - Milwaukee, Wisconsin (2 projects) - Draper, Utah (1 projects) - Philadelphia, Pennsylvania (1 projects) - Richmond, Virginia (1 projects) - Oak Brook, Illinois (1 projects) This provider is available in 5 time zones: - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/intelemark?verified=true#reviews) --- ### [Answering Service Care](https://clutch.co/profile/answering-service-care) #### 4.8 out of 5 star rating (20 reviews) - 50 - 249 employees - Margate, FL #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 60% Call Center Services - 20% Customer Service Outsourcing - 5% Business Consulting - 10% Sales Outsourcing #### Company description Answering Service Care is a Customer Service BPO specializing in call center outsourcing and remote customer care solutions. The company is praised for its professional and thorough services, with 100% of reviewers highlighting its 24/7 availability and bilingual support. Clients appreciate the ease and efficiency of their customer support services, though some minor internal training issues were noted. [Visit Website](https://www.answeringservicecare.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Communicative The sentiment regarding communication at Answering Service Care is overwhelmingly positive. Clients praise the responsiveness and exceptional communication skills of the team, particularly highlighting Luis's ability to maintain effective dialogue despite high email volumes. One client noted, 'His communication skills are top-tier,' emphasizing a strong collaborative partnership. Overall, clients feel supported and valued, although some suggest improvements in recognizing repeat callers to enhance efficiency. - Call Center Services for Roofing Contractor (5.0/5, Oct 20, 2021): Luis, in particular, has done a sensational job of being an extension of our business. His communication skills are top-tier and he’s very responsive despite the fact that he’s probably handling hundreds of emails a day. Successful execution and great communication are a hallmark of Answering Service Care’s work. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/41926) #### 3 reviews mention Customer Service Outsourcing Call Center Services for Craft Beverage Company 4.0/5 — Answering Service Care provided call center services for a craft beverage company. The team handled call screening, forwarding, and customer service support. - 1 of 3 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/answering-service-care/442396) #### Experience in 7 industries Answering Service Care has received positive feedback across various industries, including Food & Beverage, Healthcare, Real Estate, and Manufacturing. Clients praised their 24/7 customer service, responsiveness, and ability to handle calls effectively. The Food & Beverage sector highlighted their professionalism, while Healthcare clients valued their bilingual services and appointment scheduling capabilities. Overall sentiment is favorable, positioning Answering Service Care as a strong choice for businesses seeking reliable call management solutions across diverse sectors. [Read All Reviews](https://clutch.co/profile/answering-service-care?verified=true#reviews) ##### Healthcare Experience Answering Service Care demonstrates strong expertise in the Healthcare industry, particularly in providing bilingual call answering and client scheduling services. A client highlighted their professionalism and the peace of mind gained from 24/7 live agent support. They noted improvements in customer satisfaction and workflow efficiency. However, there were occasional training issues impacting service delivery. Overall, ASC's responsiveness and alignment with client values make them a commendable choice for healthcare businesses seeking reliable support. - 1 review for healthcare industry - Unknown avg. project cost - Call Center Services for Healthcare Counseling Service (3.5/5, Oct 14, 2023): Answering Service Care provides bilingual call center services for a healthcare counseling service. The team is in charge of answering incoming calls, scheduling appointments, and responding to messages 24/7. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/241039) ##### Other Industry Experience Answering Service Care has garnered positive feedback in the Other Industry sector, particularly highlighting their capability to provide prompt human responses to client calls, enhancing customer satisfaction. Clients appreciate the detailed call records that assist in accountability and management. Overall sentiment indicates strong expertise in call handling, although some clients have noted the need for improvements in mobile app functionality, suggesting a potential area for development. This company appears to be a solid fit for businesses seeking reliable communication solutions. - 1 review for other industry industry - Unknown avg. project cost - Call Center Services for Property Management Company (4.5/5, Oct 5, 2023): Answering Service Care provides call center services for a property management company. The team answers the client's phone calls and speaks to their customers, and the client has a record of the calls. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/238511) ##### Construction Experience Answering Service Care has received positive feedback from clients in the Construction industry, highlighting their expertise in providing reliable customer service. Clients noted their effective call handling and the importance of live responses in maintaining customer relations. Their 24/7 availability and tailored question scripts significantly improved client communication and information capture. While some reviews pointed to occasional delays in call response, overall sentiment reflects satisfaction with their collaborative approach and commitment to enhancing customer experience. - 4 reviews for construction industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Call Answering Service for Roofing Company (5.0/5, Oct 18, 2021): Answering Service Care helps a roofing company take calls from their clients whenever they can’t. They ask appropriate questions and collect the customers’ information for the client to make a proper follow-up. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/39268) - Call Center Services for Roofing Contractor (5.0/5, Oct 20, 2021): A roofing contractor tapped Answering Service Care to provide 24/7 call center services. The team accommodates customers and captures their information through a provided script and a list of questions. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/41926) - Call Center Services for Construction Company (4.5/5, Oct 2, 2023): Answering Service Care provides call center services for a construction company. The team is responsible for answering phone calls for the client. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/237356) - Call Center Services for Painting & Flooring Company (5.0/5, Oct 2, 2023): A painting and flooring company has hired Answering Service Care for call center services. They answer the client's calls and take messages, which they send via email. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/237419) ##### Media Experience Answering Service Care has received positive feedback from clients in the Media industry, particularly for their tailored services and strong communication. One client praised their promptness and cultural alignment as significant advantages. Their expertise in managing client inquiries effectively demonstrates their capability to enhance operational efficiency. Overall, clients appreciate their family-oriented approach and commitment to quality, indicating they could be an excellent fit for businesses seeking reliable support in the Media sector. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Video Production & Creative Company (5.0/5, Jun 30, 2023): Answering Service Care provided call center services for a video production and creative services company. The team was responsible for addressing new client inquiries. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/212956) ##### Real estate Experience Answering Service Care demonstrates strong expertise in the real estate industry, particularly in commercial real estate development. Clients appreciate their reliability, technical skills, and efficient communication, with one executive noting the seamless setup of an auto attendant that has been functioning flawlessly for over twenty years. The service has significantly contributed to marketing efforts, evidenced by timely message delivery and zero complaints, making them a valuable partner for real estate professionals seeking dependable support. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Commercial Real Estate Dev Firm (5.0/5, Jun 21, 2023): Answering Service Care provides ongoing call center services for a real estate development company. The team has set up an auto attendant and takes calls from existing tenants and for office leasing. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/210447) ##### Manufacturing Experience Answering Service Care has demonstrated strong expertise in supporting the Manufacturing industry, particularly in enhancing communication efficiency. Clients commend their ability to streamline call handling, ensuring timely notifications to supervisors, which is crucial in 24/7 operations. Feedback highlights their exceptional customer service, quick response times, and the impactful implementation of tailored solutions. Overall, clients report increased operational efficiency and satisfaction, making Answering Service Care a solid partner for businesses seeking reliable answering services in the Manufacturing sector. - 2 reviews for manufacturing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Food-Grade Manufacturing Facility (5.0/5, Aug 20, 2020): Answering Service Care set up an answering system for a large food-grade manufacturing facility. Their team offers 24/7 call support, primarily serving the client company’s employees who are calling in sick. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/44750) - Answering Services for Graphics Printing Company (5.0/5, Jul 28, 2020): Answering Service Care provides tele-receptionist services for a graphics printing company. Their work includes answering calls, following a script, and qualifying prospects. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/146958) ##### Information technology Experience Answering Service Care has garnered positive feedback from clients in the Information Technology sector, particularly in areas such as healthcare and finance. Customers highlight the company's expertise in delivering efficient call center services, showcasing excellent response times and a strong service level agreement (SLA). The friendly and knowledgeable staff have been noted for their ability to forge strong relationships with clients, indicating a commitment to service excellence. Overall, clients express high satisfaction and find the company to be a suitable partner for IT-related projects. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for IT Tech & Consulting Company (5.0/5, Jul 16, 2020): Answering Service Care offers both general and client-specific call center answering services.  [Read Full Review](https://clutch.co/go-to-review/answering-service-care/137863) ##### Food & Beverage Experience The reviews for the provider highlight their expertise in delivering exceptional customer service solutions tailored for the Food & Beverage industry. A client from Wild Bill's Soda Co. noted their effectiveness in maintaining 24/7 communication with franchisees and customers, which significantly enhanced operational efficiency. The overall sentiment reflects satisfaction with the provider's professionalism and responsiveness, making them a strong candidate for businesses seeking reliable support in the Food & Beverage sector. - 1 review for food & beverage industry - Unknown avg. project cost - Call Center Services for Craft Beverage Company (4.0/5, Mar 12, 2026): Answering Service Care provided call center services for a craft beverage company. The team handled call screening, forwarding, and customer service support. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/442396) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Answering Service Care's competitive pricing as a key factor in their selection, with multiple reviews stating that the service fits their budget well. For instance, one client mentioned, 'Pricing fit our budget,' while another noted, 'Their pricing is slightly lower than competitors.' Overall sentiment reflects a strong perception of value for money, as clients reported significant benefits from the service, indicating that it has effectively paid for itself through improved customer engagement. [Read All Reviews](https://clutch.co/profile/answering-service-care?verified=true#reviews) - Less than $10,000 (4 reviews) - $10,000 to $49,000 (2 reviews) --- ### [Gabtech Global LLC](https://clutch.co/profile/gabtech-global) #### 4.8 out of 5 star rating (3 reviews) - < $25 average hourly rate - 50 - 249 employees - Peoria, AZ #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 40% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% Staffing #### Company description Gabtech Global LLC is a staffing and operational support company offering services in staff augmentation, recruitment, and bookkeeping. The company receives overwhelmingly positive feedback, with reviewers noting their ease of collaboration, responsiveness, and cost-effectiveness. Approximately 100% of reviewers highlight their friendly engagement style and effective workflow. [Visit Website](https://www.gabtechglobal.com) #### High-quality work Clients consistently commend Gabtech Global LLC for delivering high-quality work, particularly in staff augmentation and employee recruiting. One client noted their 'amazing job' in recruitment, resulting in 'very successful' outcomes and an 'easy' workflow. Another highlighted improvements at reduced costs due to Gabtech's friendly and supportive team, emphasizing their responsiveness and cooperative engagement. Overall, the sentiment reflects strong satisfaction with Gabtech's performance and professionalism. - Recruitment & Bookkeeping Services for Home Care Agency (4.5/5, Oct 5, 2022): Both roles have resulted in improved results at reduced costs compared to results accomplished by previous employees. Staff has been friendly, supportive, inquisitive and results oriented. [Read Full Review](https://clutch.co/go-to-review/gabtech-global/161221) #### Experience in 2 industries Gabtech Global LLC has garnered positive feedback primarily in the IT Services and Healthcare industries. Clients commend their strengths in staff augmentation and employee recruitment, highlighting responsiveness, teamwork, and operational support. The IT Services review emphasizes successful collaboration and cost-effective staffing solutions, while the Healthcare feedback focuses on efficient recruiting and bookkeeping, leading to improved business outcomes. Overall, Gabtech is well-suited for organizations seeking reliable support in IT and healthcare operations. [Read All Reviews](https://clutch.co/profile/gabtech-global?verified=true#reviews) ##### IT Services Experience Gabtech Global LLC has received positive feedback for its expertise in staff augmentation within the IT Services industry. Clients highlight the company's effective recruitment process and seamless workflow, emphasizing their affordability and ease of collaboration. The overall sentiment reflects satisfaction with the successful outcomes achieved through their services, making them a strong candidate for organizations seeking reliable IT staffing solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for IT Company (5.0/5, Oct 25, 2022): Gabtech Global LLC provided staff augmentation for an IT company. [Read Full Review](https://clutch.co/go-to-review/gabtech-global/163846) ##### Healthcare Experience Gabtech Global LLC has received positive feedback from clients in the Healthcare sector, particularly for their expertise in employee recruiting and bookkeeping services. Clients appreciate their responsiveness, friendly engagement, and ability to adapt to business needs. The agency's support has led to improved operational efficiency and cost reductions. Overall sentiment highlights Gabtech's effective collaboration and commitment to client success, making them a strong candidate for businesses seeking operational and managerial support in the Healthcare industry. - 1 review for healthcare industry - $10,000 – $49,000 avg. project cost - Recruitment & Bookkeeping Services for Home Care Agency (4.5/5, Oct 5, 2022): Gabtech Global LLC provides recruitment and bookkeeping services for a home care agency. They are responsible for job posting, interview and training, and managing the client's transactions via QuickBooks. [Read Full Review](https://clutch.co/go-to-review/gabtech-global/161221) #### 5.0 out of 5.0 rating for cost What Clients Have Said Gabtech Global LLC is highly regarded for its cost-effective services, as highlighted by clients who noted significant improvements in outcomes at reduced costs compared to previous employees. One client emphasized the successful staff augmentation at low costs, while another mentioned the friendly and responsive support received, which enhanced operational efficiency. Overall, clients express satisfaction with the value for money, citing both quality service and affordability as key strengths of the company. [Read All Reviews](https://clutch.co/profile/gabtech-global?verified=true#reviews) - $10,000 to $49,000 (2 reviews) --- #### Get personalized agency matches based on your project goals. 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