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Top Answering Service for Ad Agencies in the United States

Ratings Updated: June 12, 2025

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Moneypenny USA (formerly VoiceNation)

4.5 52 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves United States

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

63% Answering services

37% Virtual receptionist

Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

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18 of 50 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization

5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more

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Average Project Cost Breakdown

Less than $10,000 (40)

$10,000 to $49,000 (8)

$50,000 to $199,999 (0)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Moneypenny USA (formerly VoiceNation) is perceived as offering good value for money, with clients appreciating their competitive pricing and the adaptability of services. One client noted spending around $300 monthly, stating the service was invaluable in managing calls efficiently. Another reported a total investment of approximately $40,000, highlighting the cost savings from not hiring additional staff. Overall, feedback indicates that clients find Moneypenny's pricing fair relative to the quality of service provided.

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Melbourne, Florida (1)

Miami, Florida (1)

Tampa, Florida (1)

Atlanta, Georgia (1)

Wichita, Kansas (1)

Blue Springs, Missouri (1)

Chesterfield, Missouri (1)

Charlotte, North Carolina (1)

Concord, North Carolina (1)

Greenville, North Carolina (1)

High Point, North Carolina (1)

Greenville, South Carolina (1)

Baytown, Texas (1)

Dallas, Texas (1)

Friendswood, Texas (1)

Frisco, Texas (1)

Galveston, Texas (1)

Garland, Texas (1)

Nacogdoches, Texas (1)

Midland, Texas (1)

Hanover Park, Illinois (1)

Oak Lawn, Illinois (1)

Columbus, Indiana (1)

Eastpointe, Michigan (1)

Minneapolis, Minnesota (1)

Long Branch, New Jersey (1)

Staten Island, New York (1)

Syracuse, New York (1)

Milwaukee, Wisconsin (1)

Los Angeles, California (1)

San Francisco, California (1)

Colorado Springs, Colorado (1)

Las Vegas, Nevada (1)

Phoenix, Arizona (1)

Scottsdale, Arizona (1)

Bismarck, North Dakota (1)

Taunton, Massachusetts (1)

Philadelphia, Pennsylvania (1)

Pittsburgh, Pennsylvania (1)

Fairburn, Georgia (1)

Rockingham, North Carolina (1)

Wadesboro, North Carolina (1)

Etowah, Tennessee (1)

Sylacauga, Alabama (1)

Ocean View, Delaware (1)

Harlan, Kentucky (1)

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HelpSquad

5.0 9 reviews

Look for Verified Providers

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Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

30% Answering services

40% Virtual receptionist

30% Inbound appointment scheduling

HelpSquad specializes in Contact Center Services, providing comprehensive customer support, including inbound call handling, telephonic support, and customer care services. With a focus on responsiveness and tailored solutions, 100% of reviewers commend their professionalism and adaptability. Clients appreciate their ability to manage tasks efficiently, leading to enhanced productivity, increased leads, and customer satisfaction.

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Reviews mention Helpful

Clients have consistently praised HelpSquad for their responsiveness and helpfulness. One director noted that their account manager is 'incredibly helpful and responsive,' highlighting the company's commitment to client support. Additionally, all deadlines were met during the implementation phase, contributing to a positive experience. The integration of live chat has not only facilitated communication but has also generated new leads, showcasing HelpSquad's effectiveness in meeting client needs.

API Integration for Life Science Community

5.0 Feb 29, 2024

Since then, the team has been responsive and helpful. Our account manager is incredibly helpful and responsive, and we've never had any issues with the system itself.

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6 of 6 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 — HelpSquad, LLC provides ongoing virtual assistant services for a dental clinic. The goal is to alleviate the client's internal staff workload. This includes inbound/outbound calls, billing, and data Read more

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Average Project Cost Breakdown

Less than $10,000 (3)

$10,000 to $49,000 (3)

$200,000 to $999,999 (1)

What Clients Have Said

Clients consistently praise HelpSquad for offering excellent value for money, noting that their pricing aligns well with project budgets. For instance, a Director from Mason Bottle highlighted that their 'good value for cost' significantly improved conversion rates. Additionally, a CEO from ReVerb appreciated the 'great culture fit' and affordability, stating they secured ten more leads weekly. Overall, sentiment reflects satisfaction with both the cost-effectiveness and quality of service provided by HelpSquad.

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Rochester, Minnesota (1)

Lexington, Kentucky (1)

Oak Brook, Illinois (1)

Lawrenceville, New Jersey (1)

Hatboro, Pennsylvania (3)

Quakertown, Pennsylvania (1)

Souderton, Pennsylvania (1)

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Wing Assistant

4.8 27 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Berkeley, CA

Services provided

20% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Sales Outsourcing

Focus Areas

30% Answering services

50% Virtual receptionist

20% Inbound appointment scheduling

Wing Assistant is a company specializing in Customer Support Services, including Contact Center Services and Call Handling. They demonstrate exceptional dedication and reliability, with 100% positive feedback highlighting their timely delivery and customer service excellence. Clients appreciate their alignment in company values and seamless communication, with no areas for improvement noted.

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Reviews mention Attentive

Clients have consistently praised Wing Assistant for their proactive and attentive service. One client noted, 'They were proactive, responsive, and attentive -- excellent experience with the Wing Team and our assistant.' Another highlighted their fast response times and professionalism, stating, 'How fast they moved, how professional they are, how responsive and tech forward they are.' Overall, the sentiment reflects strong client satisfaction regarding attentiveness and support throughout the project.

Customer Service for Household Items Liquidity Company

5.0 Apr 25, 2025

They were proactive, responsive, and attentive -- excellent experience with the Wing Team and our assistant.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Mental Health Private Practice

5.0 — Wing Assistant provides ongoing call center services for a mental health private practice. The team assists the client's staff and patients, provides customer support, and provides daily tracking Read more

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Average Project Cost Breakdown

Less than $10,000 (10)

$10,000 to $49,000 (1)

$200,000 to $999,999 (1)

What Clients Have Said

Clients consistently commend Wing Assistant for offering excellent value for money, with many noting that their pricing fits within budgetary constraints while delivering high-quality service. For instance, a COO highlighted their 'good value for cost,' while the CEO of a software company appreciated the 'pricing fit our budget.' Overall, sentiment surrounding cost and value is overwhelmingly positive, emphasizing affordability without compromising service quality.

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7 of 8 reviews are 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 8 times in the past 6 months

Recent reviews for Wing Assistant reflect a strong overall sentiment of satisfaction, highlighting their punctuality, professionalism, and ability to meet client needs effectively. Clients praised the team's dedication, with one noting, "the agents complete tasks on time and take responsibility for each process." However, a few mentioned occasional challenges with communication, such as difficulty reaching administration. Overall, Wing Assistant is recognized for providing valuable support across various sectors, contributing to improved operational efficiency and customer satisfaction.

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Cleverly

4.4 75 reviews
Premier Verified

$1,000+

$25 - $49 / hr

10 - 49

Los Angeles, CA

Services provided

10% Call Center Services

40% Sales Outsourcing

40% Social Media Marketing +1

10% Email Marketing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Cleverly is a lead generation company specializing in LinkedIn outreach and automated messaging. Reviews show a mixed reception, with approximately 50% of feedback highlighting issues such as unmet promises and technical failures, while the other 50% praise their responsiveness and effective customer service. Many clients appreciated Cleverly's integration of AI and industry expertise, yet others expressed dissatisfaction with inaccurate metrics and inadequate results.

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Reviews mention Professional

Clients have consistently praised Cleverly for their high level of professionalism. Feedback highlights their quick response times and informative communication, with one client noting, "Their professionalism and desire to help have stood out." Another client emphasized the seamless onboarding experience and clear instructions, stating, "The level of professionalism was impressive, and the results they delivered were even more so." Overall, the sentiment reflects strong satisfaction with Cleverly's professional approach and effective project management.

LinkedIn Lead Generation for Digital Marketing Firm

5.0 Mar 18, 2024

Their professionalism and desire to help have stood out.

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Lead Generation for Digital Marketing Agency

5.0 May 15, 2023

I was really impressed by the onboarding videos, mini-training, personal Zoom call onboarding, and shared documentation. The level of professionalism was impressive, and the results they delivered were even more so.

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Average Project Cost Breakdown

Less than $10,000 (45)

$10,000 to $49,000 (11)

$50,000 to $199,999 (2)

$200,000 to $999,999 (2)

What Clients Have Said

Overall feedback regarding Cleverly's cost and value for money is mixed. While many clients praised the company's pricing as fitting their budget and providing good value, such as one client noting they achieved impressive results for the price paid, others reported disappointing outcomes, claiming a lack of qualified leads and ineffective service despite high costs. Several clients highlighted their satisfaction with Cleverly's customer service and responsiveness, yet some expressed frustration over unfulfilled promises and poor ROI, indicating a need for improved transparency and performance.

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1 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months

In the last six months, client feedback on Cleverly has been mixed. One review highlighted significant frustration with unfulfilled promises and poor support, leading to a lack of qualified leads and a demand for a refund. Conversely, another client praised Cleverly for their effective lead generation through LinkedIn, commending their responsiveness and expertise. Overall sentiment reflects a divide, with some clients satisfied with service quality, while others experienced serious dissatisfaction and perceived misleading practices.

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Australia (1)

Canada (5)

Hong Kong (1)

Israel (1)

Malta (1)

Netherlands (2)

United States (59)

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Uassist.ME

4.6 31 reviews
Premier Verified

$5,000+

< $25 / hr

250 - 999

Miami Beach, FL

Services provided

10% Call Center Services

50% Back Office Outsourcing

30% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

UAM specializes in Customer Support Services, offering bilingual Contact Center Services such as inbound and outbound call handling. Their reviews reflect a high level of customer satisfaction, with clients consistently praising their communication skills and the quality of their staff. Approximately 90% of reviewers highlight their effective problem-solving and project management capabilities, contributing to notable business growth and efficiency improvements.

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Reviews mention Establish clear expectations

Clients have expressed positive sentiments regarding Uassist.ME's ability to establish clear expectations. One client noted their upfront billing structure, allowing for tailored service plans that meet specific needs. The client's confidence in Uassist.ME's organization and communication was highlighted, emphasizing daily updates and responsiveness. Overall, clients appreciate the clarity and attention to detail, which contribute to a seamless working relationship, enhancing their operational efficiency.

Virtual Assistant for a Realty Team

5.0 Feb 11, 2019

Uassist.ME organizes my business better than I could on my own. We communicate through Skype and phone calls, and they send me a daily update. They’re very responsive. I actually flew to meet them in person before we started working together. I take my business seriously, and I wanted to actually meet the person who would be assisting me.

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4 of 5 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Administrative Support for Mortgage Company

5.0 — Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. Read more

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Average Project Cost Breakdown

$10,000 to $49,000 (10)

Less than $10,000 (8)

$50,000 to $199,999 (6)

$200,000 to $999,999 (1)

$1,000,000 to $9,999,999 (1)

$10,000,000 + (0)

What Clients Have Said

UAM is perceived as a cost-effective solution, providing good value for money. Clients have noted that their pricing structure fits within budgets while maintaining high-quality service. For instance, one client stated, "UAM's pricing fit our budget," while another mentioned, "the cost-effectiveness for the quality that is provided is good." However, there are mixed sentiments, as one review highlighted dissatisfaction with the quality of service relative to cost, indicating variability in client experiences.

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Brazil (1)

Canada (2)

United States (26)

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Abby Connect

4.8 82 reviews
Premier Verified

Undisclosed

< $25 / hr

50 - 249

Las Vegas, NV

Services provided

100% Call Center Services

Focus Areas

51% Answering services

49% Virtual receptionist

Abby Connect is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound Call Center, Phone Support, and Call Handling. Across numerous reviews, clients praise Abby Connect for their professionalism, attentive service, and quick adaptation to specific business needs, with 100% of reviewers expressing satisfaction. Notably, 80% of feedback highlights the company's ability to enhance client communication and manage calls efficiently.

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61 of 79 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Business Services Firm

5.0 — Abby Connect provides call center services for a business services firm. The team answers the phones when the client's associates are unavailable, responds to basic client questions, and makes Read more

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Average Project Cost Breakdown

Less than $10,000 (51)

$10,000 to $49,000 (15)

$50,000 to $199,999 (4)

$1,000,000 to $9,999,999 (1)

What Clients Have Said

Clients consistently commend Abby Connect for their cost-effectiveness, noting that their services provide substantial value for money. One client highlighted that their pricing fit their budget while delivering high-quality service, stating, "Good value for cost." Another client emphasized the affordability compared to competitors, mentioning they spent significantly less while receiving excellent service. Overall sentiment reflects satisfaction with the balance of cost and quality, with many clients affirming that Abby Connect's services have improved their operational efficiency without incurring excessive expenses.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months

In recent reviews, clients have praised Abby Connect for their efficient onboarding process and effective communication, highlighting a significant reduction in client complaints regarding responsiveness. One client noted the professionalism of the team and their alignment with company values as key factors in their decision to choose Abby Connect. Overall, feedback reflects a strong sentiment of satisfaction, with no major areas for improvement identified.

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Canada (1)

United States (80)

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SummitNext

4.7 5 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Beachwood, OH

Services provided

15% Call Center Services

25% Customer Service Outsourcing

20% AI Development +3

20% Sales Outsourcing

10% Back Office Outsourcing

10% Content Moderation Services

Focus Areas

50% Answering services

40% Virtual receptionist

10% Inbound appointment scheduling

SummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.

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Reviews mention Communicative

Clients have expressed a high level of satisfaction with SummitNext's communication capabilities. Feedback highlights their 'strong responsiveness and proactivity' in addressing inquiries, which has significantly enhanced partnership dynamics. One client noted the 'consistent communication and proactiveness' in providing timely updates. Overall, the sentiment reflects a commendable ability to adapt and maintain open lines of communication, fostering a collaborative environment that meets client needs effectively.

Employee Mgmt & Recruitment Services for FinTech Company

5.0 Sep 24, 2023

The SummitNext team exhibited strong responsiveness and proactivity in addressing our inquiries and concerns, enhancing our partnership through effective communication. The consistent communication and proactiveness to ensure updates are given on time were most impressive. Our primary forms of communication with SummitNext were in-person meetings, virtual meetings, and email or messaging apps.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Value Added Reseller

5.0 — SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. Read more

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said

Clients consistently highlight SummitNext's competitive pricing and strong value for money. One client noted their 'good value for cost,' while another emphasized that SummitNext's pricing 'fits our budget.' Additionally, feedback reflects satisfaction with the quality of service provided relative to costs, as seen in the remark about 'cost-efficiency' and 'long-term value.' Overall, the sentiment regarding the company's pricing structure is positive, with room for improvement suggested as company needs increase.

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Taiwan (1)

Malaysia (3)

Singapore (1)

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TECHSPEED INC

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +5

15% Data Annotation Services

15% Document Digitization & Management

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

Focus Areas

35% Answering services

35% Inbound appointment scheduling

30% Virtual receptionist

TECHSPEED INC is a company specializing in Contact Center Services, including data entry and validation, and they adeptly support product launches with their call handling expertise. Overall, 100% of the feedback highlights their adaptability, excellent project management, and ability to integrate seamlessly with the client's team, although minor improvements were noted in record-keeping practices.

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Reviews mention Easy to work with

Clients consistently highlight TechSpeed Inc.'s ease of collaboration and flexibility in their reviews. One Operations Manager noted that the integration with existing systems was seamless, emphasizing that the workflow between teams was 'very easy.' Additionally, the company's willingness to adapt and assist further enhances their reputation as a cooperative partner. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement.

Staff Augmentation for Fixed Cost Reduction Firm

4.5 Dec 6, 2022

The workflow between our team and theirs was very easy. Their willingness to remain flexible and helpful was impressive.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Data Entry for Healthcare Revenue Cycle Co

5.0 — TECHSPEED INC provided call center services for a health revenue cycle management firm. The team used existing materials to understand the client’s needs and wrote scripts. They also did contact Read more

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Average Project Cost Breakdown

Less than $10,000 (5)

$10,000 to $49,000 (5)

$50,000 to $199,999 (0)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money across various projects. For instance, one client noted that their investment of $25,000–$50,000 yielded significant operational improvements, while another praised their ability to deliver high-quality results at a reasonable cost. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's cost-effectiveness and the quality of service provided, with many clients stating they would recommend TECHSPEED INC for its outstanding support and responsiveness.

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Canada (1)

United States (11)

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Sales Focus Inc.

4.3 2 reviews
Verified

$10,000+

Undisclosed

250 - 999

North Charleston, SC

Services provided

10% Call Center Services

70% Sales Outsourcing

10% Account-Based Marketing +1

10% Recruiting

Focus Areas

20% Answering services

80% Inbound appointment scheduling

Sales Focus Inc. specializes in improving customer retention and maximizing sales for diverse industries. Their services include client interaction in multiple languages and redirecting inquiries effectively, contributing to enhanced customer demographics and increased sales. Reviews consistently highlight their impressive communication skills and proactive approach, demonstrating effective service retention and sales growth, earning recognition for their go-getter attitude and skillful execution.

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Task Virtual

5.0 73 reviews
Verified

$1,000+

< $25 / hr

50 - 249

New York City, NY

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% Search Engine Optimization +5

10% Content Marketing

10% Graphic Design

10% Social Media Marketing

10% Web Design

10% Web Development

Focus Areas

65% Answering services

25% Virtual receptionist

10% Inbound appointment scheduling

Task Virtual is a company specializing in Call Center Services, offering solutions such as billing and customer support. Reviews indicate they excel in delivering quality work efficiently, saving clients an average of 20 hours weekly. While 100% of reviewers praise their helpfulness and ability to attract more customers, some suggest improvements in providing updates.

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Reviews mention Adaptable

Client feedback highlights Task Virtual's exceptional adaptability, particularly in tailoring strategies to meet specific industry needs. One CEO noted their 'commitment to our project's success' and praised their understanding of the fashion industry. Similarly, the owner of BusinessCapital.com emphasized their team's ability to adjust SEO strategies for a competitive finance niche, showcasing a proactive approach to changing priorities. Overall, the sentiment regarding adaptability is highly positive, with no reported areas for improvement.

SEO, PPC, SMM & Email Mktg for Clothing Retailer

5.0 Feb 19, 2025

The most impressive element was their adaptability and commitment to our project's success. Their team was excellent, showing an understanding of the fashion industry and a keen ability to create effective campaigns.

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Web Dev, Market Research & Graphic Design for Cosmetics Company

5.0 Feb 19, 2025

I am most impressed with TaskVirtual's readiness. They have a team that is willing to jump in and help with any issue, big or small. Their communication is great, and they respond very quickly. I greatly appreciate this! They reply to my emails day in and day out, which is essential as I'm building my online business. This consistent communication makes a huge difference. I appreciate their willingness to adapt to my workflow. It feels like we're truly working together as a team, and I'm excited for what we can accomplish. I hope our partnership continues for a long time, and we can grow to be like a work family!

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SEO Services for Financial Services Company

5.0 Jun 12, 2025

Task Virtual demonstrated excellent project management. They provided weekly updates, maintained a shared dashboard for ongoing tasks, and were consistently ahead of deadlines. Communication was clear, responsive, and proactive. They quickly adjusted priorities based on seasonal changes and new opportunities we identified in the finance space. What stood out the most was their industry-specific expertise and ability to adapt SEO strategies to a highly regulated and competitive niche like finance.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Accounting & Advisory Firm

5.0 — Task Virtual provided call center services for an accounting and advisory firm. The team handled client calls, appointment scheduling, and information dissemination regarding the client's financial Read more

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31 of 32 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 32 times in the past 6 months

In the past six months, Task Virtual has received overwhelmingly positive feedback from clients across various industries. Clients praised their proactive communication, timely delivery, and a strong understanding of specific market needs. A CEO noted a '50% reduction in administrative tasks' and improved operational efficiency, while another highlighted a '62% increase in organic traffic' due to effective SEO strategies. Overall, Task Virtual is recognized for their commitment to quality and adaptability, with minimal areas identified for improvement.

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Australia (7)

Canada (6)

Denmark (1)

France (2)

Germany (2)

Italy (1)

Netherlands (1)

Spain (1)

United States (12)

England (5)

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AnswerConnect

4.6 31 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Portland, OR

Services provided

70% Call Center Services

30% Sales Outsourcing

Focus Areas

57% Answering services

29% Virtual receptionist

14% Inbound appointment scheduling

AnswerConnect is a Contact Center Services provider specializing in Inbound Call Center and Customer Support Services. Reviews highlight their efficient call handling and customer care services, with clients praising their professionalism and ease of collaboration. Around 90% of reviewers note positive experiences, emphasizing their ability to improve productivity and cost-effectiveness for businesses.

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Reviews mention Easy to work with

The reviews for AnswerConnect consistently highlight their ease of collaboration. Clients appreciate the straightforward process for modifying scripts and the prompt availability of support when issues arise. One client noted, "It is impressive how easy it is to get someone on the phone to help when an issue arises," while another remarked, "They are easy to use." Overall, the sentiment reflects a strong satisfaction with AnswerConnect's user-friendly service and effective communication.

Call Center Services for Legal Services Provider

5.0 Oct 16, 2020

It is also impressive how easy it is to get someone on the phone to help when an issue arises.

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High Volume Customer Support for IT Company

5.0 Aug 12, 2017

I have enjoyed working with them. Not at the moment. I like working with them very much.

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17 of 31 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Answering Service for Tech Company

5.0 — AnswerConnect’s virtual receptionists follow a script while answering calls for a tech company. Dealing directly with the client’s customers, they screen each call, quality leads, and book Read more

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Average Project Cost Breakdown

Less than $10,000 (20)

$10,000 to $49,000 (6)

$50,000 to $199,999 (2)

$200,000 to $999,999 (2)

$1,000,000 to $9,999,999 (1)

$10,000,000 + (0)

What Clients Have Said

Clients consistently express satisfaction with AnswerConnect's pricing structure, highlighting it as a good value for money. For instance, one client noted they save approximately $500 monthly, while another reported a yearly cost of about $1,700 for comprehensive services across multiple lines. Overall, the sentiment is positive, with many emphasizing the affordability of services coupled with effective customer support, making it an attractive option for businesses seeking cost-effective solutions.

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Maitland, Florida (1)

Miami, Florida (1)

Orlando, Florida (1)

Pittsburg, Kansas (1)

Charlotte, North Carolina (1)

Dallas, Texas (2)

Houston, Texas (1)

Foley, Alabama (1)

Chicago, Illinois (1)

New York City, New York (1)

Covina, California (1)

Sacramento, California (1)

Santa Ana, California (1)

Sunnyvale, California (1)

Vacaville, California (1)

Chandler, Arizona (1)

Portland, Oregon (1)

Spokane, Washington (1)

Vancouver, Washington (1)

Owensboro, Kentucky (1)

Pittsburgh, Pennsylvania (2)

Hampton, Virginia (1)

Franklin Lakes, New Jersey (1)

Farmingdale, New York (2)

Island Park, New York (1)

Pikeville, Kentucky (1)

Spring City, Pennsylvania (1)

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Ruby

4.6 7 reviews

Undisclosed

Undisclosed

250 - 999

Portland, OR

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

50% Answering services

40% Virtual receptionist

10% Inbound appointment scheduling

Ruby is a company specializing in virtual receptionist and inbound call center services, dedicated to providing professional customer support services. Reviews highlight their exceptional call handling and customer care, with 100% of reviewers appreciating their professionalism and live answering services. Clients value their seamless communication, reporting significant savings and enhanced customer experience.

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Reviews mention High-quality work

Clients consistently highlight Ruby Receptionists for their high-quality work, particularly praising the exceptional call quality and customer support. One attorney noted the professionalism provided by a live answering service, emphasizing its significant value over automated systems. Another client remarked on the substantial savings and positive experience, underscoring the effectiveness of their services. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement mentioned.

Answering & Customer Services for Advertising Firm

4.5 Aug 12, 2017

They offer good call quality and customer service.

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3 of 7 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Receptionist Service for Law Firm

5.0 — Ruby Receptionists provide ongoing phone answering services to a solo legal practitioner. They answer all incoming calls and forward the messages to the attorney. Read more

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Average Project Cost Breakdown

Less than $10,000 (4)

$10,000 to $49,000 (2)

$1,000,000 to $9,999,999 (1)

$50,000 to $199,999 (0)

$200,000 to $999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients consistently commend Ruby Receptionists for their cost-effectiveness and value for money. One attorney noted spending under $300 monthly for a service that significantly enhances professionalism, while another client highlighted savings of $1,000 to $2,000 each month, describing the pricing as 'quite inexpensive.' Overall, the sentiment reflects strong satisfaction with the quality of service provided relative to the investment.

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Baton Rouge, Louisiana (1)

Rockville, Maryland (1)

Raleigh, North Carolina (1)

Long Beach, California (1)

Lynn, Massachusetts (1)

Elma, Washington (1)

Tobyhanna, Pennsylvania (1)

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Davinci Virtual Office Solutions

4.5 20 reviews

Undisclosed

< $25 / hr

50 - 249

Salt Lake City, UT

Services provided

100% Call Center Services

Focus Areas

50% Answering services

50% Virtual receptionist

Davinci Virtual Office Solutions specializes in Contact Center Services, providing Customer Support, Inbound and Outbound Call Center, and Telephonic Support. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their promptness and professionalism. Clients note significant cost savings and improved call management, with 90% mentioning seamless call handling and a marked reduction in missed calls.

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Reviews mention Professional

Davinci Virtual Office Solutions consistently receives positive feedback regarding their professionalism. Clients commend their team for providing top-notch services and maintaining effective communication. One client noted that their staff is 'highly trained' and delivers 'spectacular' attention to detail, while another highlighted that working with Davinci feels like having employees. Overall sentiment reflects high satisfaction, with clients appreciating the professional demeanor and efficiency of the services provided.

Virtual Receptionist & Office Services for Medical CRM Company

5.0 Sep 26, 2018

Everyone that works with them is professional. They answer our calls and make sure they provide top-notch services. It’s rare to find companies with that much staff and that level of consistency.

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24-Hour Customer Service for Energy Company

5.0 Nov 2, 2017

They have highly trained staff for the attention of the calls and a good interface. They do almost all the work. They take care of the entire area of calls and manage everything.

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Data and Document Storage Solutions for IT Organization

5.0 Nov 2, 2017

Their customer service is outstanding. Their techs know exactly what they're doing and they train you perfectly. There is nothing to improve.

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7 of 16 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Answering Services for Mental Health Medical Clinic

5.0 — Using a script, Davinci Virtual Office Solutions follows industry best practices while answering phones for a mental health and substance abuse clinic. They take messages and relay them to the Read more

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Average Project Cost Breakdown

Less than $10,000 (12)

$10,000 to $49,000 (4)

$200,000 to $999,999 (2)

$50,000 to $199,999 (1)

$10,000,000 + (1)

$1,000,000 to $9,999,999 (0)

What Clients Have Said

Overall, clients express satisfaction with Davinci Virtual Office Solutions' pricing and value for money. Many reviews highlight affordability, with one client noting their service is 'very affordable' and another mentioning a savings of $5,000 monthly. However, some clients experienced issues, with one expressing disappointment in service quality despite competitive pricing. Overall sentiment leans positive, emphasizing good service relative to costs, although there are some concerns regarding inconsistent quality.

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Fort Lauderdale, Florida (1)

Miami, Florida (3)

Panama City, Florida (1)

Decatur, Georgia (1)

Kansas City, Missouri (1)

Austin, Texas (1)

Ames, Iowa (1)

Chicago, Illinois (1)

East Lansing, Michigan (1)

Saginaw, Michigan (1)

Albany, New York (1)

New York City, New York (2)

Santa Monica, California (1)

Provo, Utah (1)

Scottsdale, Arizona (1)

Brazil, Indiana (1)

Lindon, Utah (1)

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HelloSells

5.0 4 reviews

Undisclosed

< $25 / hr

50 - 249

Portland, OR

Services provided

40% Call Center Services

30% Customer Service Outsourcing

30% Sales Outsourcing

Focus Areas

40% Answering services

50% Inbound appointment scheduling

10% Virtual receptionist

HelloSells is a company specializing in Contact Center Services, offering solutions in Inbound and Outbound Call Centers, Customer Support, and Telephonic Support. Reviews highlight their exceptional customer service, efficient call handling, and strong communication skills, with 100% of reviewers noting positive experiences. Clients are impressed by their adaptability and the professional appearance they bring to businesses, resulting in improved sales conversions and operational efficiency.

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Reviews mention Easy to work with

Clients consistently describe HelloSells as easy to work with, highlighting the straightforward onboarding process and responsive communication. One client noted the seamless setup and effective support from their team, stating, 'the whole process has been easy because they walk you through it step-by-step.' Another emphasized the reliability of their service, stating it provided 'ease of mind.' Overall, the sentiment reflects a high level of satisfaction with their collaborative approach and responsiveness.

Call Center Services for Plumbing Company

5.0 Dec 30, 2019

We communicated on a daily basis for the first week, as we were getting set up with them. I didn’t have any complaints or questions after the setup. It was smooth, quick, and easy from there on out. Working with their onboarding staff was simple and easy.

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4 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Answering Services for Financial Services Co

5.0 — HelloSells provides virtual answering services to prevent unanswered client calls for a financial solutions company. They integrated services with a CRM, offer technical tutorials, and manage IT Read more

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Average Project Cost Breakdown

Less than $10,000 (4)

$10,000 to $49,000 (0)

$50,000 to $199,999 (0)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

HelloSells has received positive feedback regarding their cost-effectiveness and overall value for money. Clients highlighted their competitive pricing, with one mentioning an investment of only $500 for substantial service. Another client praised their reasonable monthly fee of $99 for 70 minutes of call time, emphasizing the quality received for the price. Overall, clients expressed satisfaction with the return on investment, citing significant improvements in service and efficiency, indicating strong value relative to cost.

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Charlotte, North Carolina (1)

Athens, Ohio (1)

Cincinnati, Ohio (1)

Philadelphia, Pennsylvania (1)

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Evateck

5.0 4 reviews

$1,000+

< $25 / hr

50 - 249

Fort Lauderdale, FL

Services provided

15% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +3

10% IT Managed Services

10% IT Staff Augmentation

5% Business Consulting

Focus Areas

45% Answering services

40% Virtual receptionist

15% Inbound appointment scheduling

Evateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted.

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Reviews mention Understands their clients' needs

Clients commend Evateck for their exceptional understanding of project requirements and personalized approach. One notable feedback highlighted that the Evateck team operated as an extension of the client's own team, demonstrating a deep alignment with goals and values. Their professional talent and proactive communication have led to measurable improvements, such as reduced response times and increased customer satisfaction. Overall, the sentiment reflects a strong appreciation for Evateck's ability to address client needs effectively.

Call Center Services for Web Development Agency

5.0 Apr 22, 2024

The Evateck team was extremely professional throughout the whole process. In the very beginning we were assigned an Onboarding Manager who evaluated our current customer support strategy (we didn't really have one, lol). This manager then studied our analytics and helped set us up with a personalized help desk and knowledge base. There were 2 things that stand out the most when dealing with Evateck: 1 - A highly personalized approach. The Evateck team didn't feel like an outsourced team at all. They were more like an offshore continuation of our own team that understood our goals and values.

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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Web Development Agency

5.0 — Evateck provides call center services for a web development agency. They handle all incoming calls and messages via phone, live chat, and email and provide customer support services for existing Read more

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Average Project Cost Breakdown

$10,000 to $49,000 (4)

What Clients Have Said

Evateck consistently receives positive feedback regarding their cost-effectiveness and overall value for money. Clients highlight that Evateck's pricing aligns well with their budgets while delivering exceptional service quality. For instance, one client noted, 'Good value for cost', and another emphasized that the 'pricing fit our budget.' Overall sentiment indicates that clients view Evateck as a valuable partner that enhances their operations while maintaining competitive pricing.

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Bulgaria (1)

Poland (1)

United States (2)

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Rubbics

5.0 3 reviews

$1,000+

$25 - $49 / hr

50 - 249

Pensacola, FL

Services provided

15% Call Center Services

20% Search Engine Optimization

20% Web Development +3

15% Content Marketing

15% Graphic Design

15% Social Media Marketing

Focus Areas

100% Answering services

Rubbics is a digital marketing company specializing in social media management. Reviews highlight their professionalism in communication and delivery, with 100% of feedback noting timely and satisfactory project execution. Their competitive pricing is also a recurring theme among clients, making them a favorable choice for budget-conscious businesses.

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Average Project Cost Breakdown

What Clients Have Said

Clients have noted Rubbics' pricing as a key factor in their selection, highlighting that it fits within budget constraints. The CEO of DataXperts Consultants Limited praised their professionalism in communication and timely delivery, indicating a strong overall value for the services provided. Overall, sentiment towards Rubbics reflects satisfaction with the cost-effectiveness and quality of their offerings, with no significant areas for improvement mentioned.

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ReceptionHQ

4.2 9 reviews

Undisclosed

Undisclosed

50 - 249

Phoenix, AZ

Services provided

60% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing

Focus Areas

53% Answering services

27% Virtual receptionist

20% Inbound appointment scheduling

ReceptionHQ is a company specializing in Contact Center Services, particularly inbound call handling and customer support services. The overall feedback from clients is overwhelmingly positive, with users highlighting their services as user-friendly and effective, saving significant time and costs. An impressive 100% of reviewers cite excellent customer service as a strength, though some suggest more personalized features could enhance their offerings.

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Reviews mention Great team

Clients consistently praise ReceptionHQ for their exceptional team, highlighting their quick response times and outstanding customer service. One client noted, 'They are the quickest and best service you can try,' while another emphasized that 'the employees are always in a good mood and they are very kind.' Overall, the sentiment reflects a strong appreciation for the professionalism and dedication of the ReceptionHQ team, positioning them as a top choice for inbound services.

Customer Service and Support Management for Hospitality Firm

4.5 Nov 2, 2017

The employees are always in a good mood and they are very kind.

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2 of 9 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service and Support Management for Hospitality Firm

4.5 — Read more

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Average Project Cost Breakdown

Less than $10,000 (6)

$10,000 to $49,000 (2)

$10,000,000 + (1)

$50,000 to $199,999 (0)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

What Clients Have Said

Clients generally perceive ReceptionHQ as providing good value for money, particularly noting significant time and cost savings. One client highlighted saving approximately $2,000 monthly and 15 hours of work, while another reported savings of around $10,000 monthly and 100 hours. The pricing structures, including monthly bills and long-term packages, were positively received, contributing to the sentiment that the services are user-friendly and effective.

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McDonough, Georgia (1)

Knoxville, Tennessee (1)

Aurora, Illinois (1)

Cleveland, Ohio (1)

Hesperia, California (1)

Palmdale, California (1)

Lansdale, Pennsylvania (1)

Chantilly, Virginia (1)

Warrenton, Missouri (1)

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Call Experts

4.4 16 reviews

Undisclosed

Undisclosed

50 - 249

Charleston, SC

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Focus Areas

43% Answering services

29% Inbound appointment scheduling

28% Virtual receptionist

Call Experts is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. Reviewers consistently praise their ability to meet goals and deliver quality service, with approximately 100% noting their positive impact on efficiency and cost savings. However, some suggest potential improvements in service expansion and call rate optimization.

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Reviews mention High-quality work

Clients have consistently praised Call Experts for their high-quality work, noting that they reliably meet goals and provide expert service. One client emphasized that Call Experts effectively answers customer inquiries, allowing them to focus on their core operations. The feedback indicates a strong sense of satisfaction, with clients appreciating the time and cost savings achieved through the partnership. Overall, the sentiment reflects confidence in Call Experts' ability to deliver quality outcomes.

Customer Support for Retail Company

5.0 Dec 23, 2017

Now Call Experts answer my customers with quality service. They do exactly what I need and meet all times and goals.

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6 of 16 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Retail Company

5.0 — Read more

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Average Project Cost Breakdown

Less than $10,000 (13)

$10,000 to $49,000 (3)

$50,000 to $199,999 (0)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients generally express satisfaction with Call Experts' pricing structure, highlighting a monthly billing system that offers good value for the services rendered. One client noted significant savings in time and costs, estimating $300 saved monthly due to reduced in-house staffing needs. Another client appreciated the quality of service, stating they met all goals effectively. Overall, the sentiment reflects a positive perception of value for money, with clients feeling they receive quality service at a reasonable price.

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Deerfield Beach, Florida (1)

Americus, Georgia (1)

Atlanta, Georgia (1)

Chattanooga, Tennessee (1)

Leander, Texas (1)

Sugar Land, Texas (1)

Livonia, Michigan (1)

Hoboken, New Jersey (1)

Old Bridge, New Jersey (1)

Columbus, Ohio (1)

Brea, California (1)

Las Vegas, Nevada (2)

Arlington, Virginia (1)

North Conway, New Hampshire (1)

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Process-Smart

5.0 1 review

$10,000+

< $25 / hr

250 - 999

Valley View, OH

Services provided

15% Call Center Services

25% Back Office Outsourcing

15% Accounting +6

15% Customer Service Outsourcing

10% Search Engine Optimization

5% Content Moderation Services

5% HR Outsourcing

5% IT Managed Services

5% Recruitment Process Outsourcing

Focus Areas

34% Answering services

33% Inbound appointment scheduling

33% Virtual receptionist

Process-Smart is a back-office support company specializing in ERP solutions and data management. Reviewers highlight their professional approach, timely communication, and expertise in ERP systems, with 100% of feedback noting their responsiveness and on-time delivery. Clients appreciate their documented accountability, with one expressing a wish to have partnered with Process-Smart earlier.

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Average Project Cost Breakdown

What Clients Have Said

Clients generally perceive Process-Smart as offering good value for their cost. One director noted their selection was based on a 'great culture fit' and 'good value for cost.' The project resulted in reduced in-house labor and enhanced reporting, indicating that clients feel they receive substantial benefits relative to their investment. Overall, feedback highlights timely delivery and responsiveness, reinforcing the sentiment of value for money.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months

In recent feedback, clients praised Process-Smart for their responsive communication and timely project delivery, highlighting their expertise in ERP systems. One client noted significant reductions in in-house labor and improved reporting capabilities. The professional approach and thorough documentation of processes were particularly commended. However, a common sentiment expressed was a desire to have engaged with Process-Smart sooner, indicating overall satisfaction with their services.

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Perfect Data Entry

4.8 4 reviews

$1,000+

< $25 / hr

250 - 999

Bradenton, FL

Services provided

15% Call Center Services

75% Back Office Outsourcing

10% Customer Service Outsourcing

Focus Areas

100% Answering services

Perfect Data Entry, a company offering comprehensive back office services, is praised for significantly improving efficiency, with clients reporting smoother workflows and increased production. Positive feedback is consistent, with no reviewers identifying areas for improvement. Approximately 25% of clients' internal tasks are streamlined, contributing to enhanced organizational efficiency and cost savings.

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Reviews mention Well-organized projects

Clients consistently praise Perfect Data Entry for their well-organized project management, highlighting the company's ability to deliver quality work efficiently. One client noted, 'They have a sound organization,' which contributed to increased efficiency and revenue. Overall sentiment reflects satisfaction with the structured approach and effective communication, emphasizing the positive impact on clients' operational workflows.

Business Service Data Entry

5.0 Aug 12, 2017

The service provider has demonstrated a sound organization. This has resulted in increased efficiency and production, along with a notable increase in revenue.

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1 of 2 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Document Filing Services for Tech Firm

4.5 — Read more

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Average Project Cost Breakdown

Less than $10,000 (1)

$10,000 to $49,000 (1)

$1,000,000 to $9,999,999 (1)

$10,000,000 + (1)

$50,000 to $199,999 (0)

$200,000 to $999,999 (0)

What Clients Have Said

Clients of Perfect Data Entry express high satisfaction with the company's pricing and value for money. One client noted a monthly savings of $3,000 compared to hiring an employee, while another reported annual savings of $400,000. The billing structure is flexible, with options such as monthly contracts and service-based billing. Overall, feedback highlights that the cost-effectiveness and efficiency gained from outsourcing tasks significantly outweigh the expenses incurred.

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Melbourne, Florida (1)

New Orleans, Louisiana (1)

Denver, Colorado (1)

Boise, Idaho (1)

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Virtual Legacy Partner

5.0 1 review

Undisclosed

< $25 / hr

2 - 9

Redding, CA

Services provided

25% Call Center Services

50% Staffing

25% Generative AI

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

Virtual Legacy Partner specializes in virtual assistant services, particularly excelling in aiding acquisition tasks for consulting firms. Reviews highlight their exceptional communication and cultural fit, with 100% of feedback emphasizing timely delivery and impressive service. Clients report exceeding expectations, notably in discovering valuable acquisition opportunities.

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said

Clients have expressed satisfaction with Virtual Legacy Partner's pricing, noting it aligns well with their budgets and offers good value for money. One client specifically mentioned that the company's pricing fit their budget while providing a great culture fit. Overall, the sentiment is positive, with clients appreciating the cost-effectiveness relative to the quality of services delivered, further evidenced by successful outcomes in their projects.

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89Bots.com

5.0 2 reviews

$1,000+

< $25 / hr

2 - 9

Manhattan Beach, CA

Services provided

10% Call Center Services

20% AI Development

20% Conversion Optimization +4

20% Web Development

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

43% Answering services

57% Virtual receptionist

89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

Less than $10,000 (0)

$50,000 to $199,999 (0)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients have expressed satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client highlighted that developing chatbots in-house would have been more expensive, making 89Bots a favorable choice. The quick delivery of the chatbot prototype within two weeks further reinforced this sentiment, as it allowed timely implementation before peak demand. Overall, clients appreciate the transparent project management and the high-quality support received, indicating a strong return on investment.

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PCMSI

2.0 1 review

Undisclosed

Undisclosed

10 - 49

Erie, PA

Services provided

65% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing

Focus Areas

46% Answering services

31% Virtual receptionist

23% Inbound appointment scheduling

PCMSI is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The reviews predominantly highlight their exceptional Customer Support Services, with 90% of feedback being positive. Many reviewers emphasize their efficient Call Handling and responsive Customer Care Services, underscoring their commitment to excellence in Telephonic Support.

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

Less than $10,000 (0)

$50,000 to $199,999 (0)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients have expressed a positive sentiment regarding PCMSI's pricing, often highlighting the company's ability to deliver substantial value for the cost. One client noted that the services provided were 'worth every penny,' indicating a strong alignment between the quality of work and the investment made. Overall, feedback suggests that PCMSI offers competitive pricing while maintaining a high standard of service, making them a favorable option for budget-conscious projects.

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Front Office Staff-Reno

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Reno, NV

Services provided

64% Call Center Services

16% Sales Outsourcing

10% Business Consulting +1

10% Marketing Strategy

Focus Areas

100% Answering services

Front Office Staff-Reno is a call center service. They are headquartered in Reno, Nevada and have small team. They provide Call Center Services and Sales Outsourcing.
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transcosmos

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Gardena, CA

Services provided

25% Call Center Services

50% Customer Service Outsourcing

15% Sales Outsourcing +1

10% Back Office Outsourcing

Focus Areas

40% Answering services

40% Inbound appointment scheduling

20% Virtual receptionist

Established in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
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Shelf Level Retail Solutions

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Rogers, AR

Services provided

40% Call Center Services

30% Fulfillment

20% Warehousing & Distribution +2

5% Event Marketing

5% Marketing Strategy

Focus Areas

80% Answering services

15% Virtual receptionist

5% Inbound appointment scheduling

Call center service Shelf Level Retail Solutions focuses on Call Center Services and Fulfillment. They were founded in 2002.
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Touchstone Communications

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Fort Worth, TX

Services provided

55% Call Center Services

25% Transcription

10% Social Media Marketing +2

5% Accounting

5% Custom Software Development

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Touchstone Communications is a phone answering service. The team is headquartered in Fort Worth, Texas and Islamabad, Pakistan, and their services include Call Center Services and Transcription.
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Digitech Outsourcing Solution LLC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Rehoboth Beach, DE

Services provided

15% Call Center Services

30% Back Office Outsourcing

20% Public Relations +3

15% Customer Service Outsourcing

10% Event Management

10% Sales Outsourcing

Focus Areas

42% Answering services

39% Inbound appointment scheduling

19% Virtual receptionist

Digitech Outsourcing Solution LLC is a Back Office Outsourcing company. Founded in 2010, the team provides Back Office Outsourcing and Public Relations.
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Calltastic

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Santa Monica, CA

Services provided

20% Call Center Services

20% Business Consulting

20% Customer Service Outsourcing +4

20% Sales Outsourcing

10% IT Strategy Consulting

5% Back Office Outsourcing

5% Ecommerce Marketing

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Calltastic is a Business Consulting company located in Santa Monica, California. The team specializes in Business Consulting and Call Center Services.
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Hunter Warfield

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Tampa, FL

Services provided

100% Call Center Services

Focus Areas

100% Answering services

Hunter Warfield is an answering service company headquartered in Tampa, Florida. They offer Call Center Services and were launched in 2005.
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RCM Centric

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Jose, CA

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% IT Managed Services

Focus Areas

25% Answering services

50% Inbound appointment scheduling

25% Virtual receptionist

RCM Centric is an IT managed services company established in 2016. The company focuses on IT managed services and Call Center Services, and is midsize.
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MiaAnswers Virtual Receptionists

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

New York, NY

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

MiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
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Site Ascend

Not yet reviewed

$25,000+

Undisclosed

10 - 49

New York, NY

Services provided

25% Call Center Services

25% Market Research

25% Marketing Strategy +1

25% Sales Outsourcing

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Established in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
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ConnectPeak

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Los Angeles, CA

Services provided

20% Call Center Services

20% Corporate Training & Coaching

20% Direct Marketing +3

20% Sales Outsourcing

10% AI Consulting

10% Customer Service Outsourcing

Focus Areas

40% Answering services

40% Virtual receptionist

20% Inbound appointment scheduling

Direct Marketing company ConnectPeak is based in Los Angeles, California and Taipei, Taiwan. Their services include Direct Marketing and Call Center Services.
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Data Entry India BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Schaumburg, IL

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Transcription

Focus Areas

100% Answering services

Data Entry India BPO is a Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Call Center Services and is located in Kochi, India and Schaumburg, Illinois.
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Account Management Systems

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Bayonet Point, FL

Services provided

100% Call Center Services

Focus Areas

100% Answering services

Telephone answering service Account Management Systems is in Bayonet Point, Florida. Founded in 1999, the team specializes in Call Center Services.
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Sybrid Private Limited

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Mineola, NY

Services provided

15% Call Center Services

15% IT Managed Services

10% Branding +13

5% AI Agents

5% AI Development

5% API Development

5% Business Consulting

5% Cybersecurity

5% Digital Asset Management

5% Ecommerce Marketing

5% Pay Per Click

5% Social Media Marketing

5% UX/UI Design

5% Web Development

3% Content Marketing

2% Search Engine Optimization

Focus Areas

35% Answering services

35% Inbound appointment scheduling

30% Virtual receptionist

Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said

Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.

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0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months

Recent reviews for Sybrid Private Limited indicate a strong overall sentiment, highlighting their effective e-commerce and digital marketing solutions. Clients have reported a 20% increase in online sales and significant improvements in organic traffic. The company's cooperative and supportive nature was praised, along with their timely delivery and responsiveness. One client noted the impressive return on ad spend from digital campaigns, while overall feedback suggested a satisfactory experience with no major areas for improvement identified.

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Customer First Solutions

Not yet reviewed

$10,000+

$25 - $49 / hr

10 - 49

Los Angeles, CA

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Focus Areas

65% Answering services

25% Inbound appointment scheduling

10% Virtual receptionist

Launched in 2024, Customer First Solutions is a call center company. The small team focuses on Call Center Services and Customer Service Outsourcing.
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Volans Infomatics Pvt. Ltd.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Clearwater, FL

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Finance & Accounting Outsourcing (FAO)

Focus Areas

34% Answering services

33% Inbound appointment scheduling

33% Virtual receptionist

Volans Infomatics Pvt. Ltd. Is a Noida, India-based call center. Their services include Call Center Services and Back Office Outsourcing.
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MySource Solutions

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Kansas City, MO

Services provided

40% Call Center Services

20% Finance & Accounting Outsourcing (FAO)

15% HR Consulting +2

15% Web Development

10% Back Office Outsourcing

Focus Areas

100% Answering services

MySource Solutions is a lead generation company known for its exceptional organizational skills and competitive pricing. Their team is highly responsive, available 24/7, and consistently delivers results, with positive feedback from 100% of reviewers highlighting their ability to provide a significant return on investment. Clients appreciate their attentive listening and adaptability to client needs.

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

Less than $10,000 (0)

$50,000 to $199,999 (0)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients frequently highlight MySource Solutions' competitive pricing and excellent value for money. One managing partner noted their services resulted in a significant ROI, stating they receive 2–3 high-quality leads daily, which saves substantial time. Additionally, the client emphasized the exceptional service provided at their price point, indicating satisfaction with the overall investment. Overall sentiment reflects a strong appreciation for the cost-effectiveness of their offerings.

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GravityBPO

4.7 3 reviews

$1,000+

< $25 / hr

50 - 249

Carrollton, TX

Services provided

40% Call Center Services

50% Customer Service Outsourcing

5% Sales Outsourcing +1

5% Transcription

Focus Areas

30% Answering services

50% Inbound appointment scheduling

20% Virtual receptionist

GravityBPO is a telemarketing services company specializing in Contact Center Services, providing lead generation through a robust outbound call center. Their reviews highlight a strong ability to analyze and enhance client marketing strategies, resulting in numerous positive leads. While 100% of feedback praises their insightful analysis, there is a noted need for team expansion to improve their service delivery.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Telemarketing & Lead Generation for IT Firm

4.5 — After conducting an analysis of an IT firm’s business, GravityBPO provided them with telemarketing services to improve the client’s lead generation. Those leads were followed up on by the Read more

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said

Clients generally perceive GravityBPO as offering good value for money, particularly highlighting their thorough initial analysis of existing marketing efforts. For instance, one client noted a $9,000 investment led to substantial lead generation, which positively impacted their sales. While there were initial delays in performance, the overall sentiment is favorable, with clients recommending the company for its insightful services, albeit suggesting the need for team expansion.

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Arch Global

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Plano, TX

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Transcription

Focus Areas

100% Answering services

Arch Global, a midsize Back Office Outsourcing company, is located in Plano, Texas. The team provides Back Office Outsourcing and Call Center Services.
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MV Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Oak Brook, IL

Services provided

25% Call Center Services

75% Back Office Outsourcing

Focus Areas

100% Answering services

MV Outsourcing is a midsize Oak Brook, Illinois-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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Atlas BPO

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Sheridan, WY

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +5

8% Advertising

8% Email Marketing

8% Search Engine Optimization

8% Social Media Marketing

8% Web Design

Focus Areas

34% Answering services

33% Inbound appointment scheduling

33% Virtual receptionist

Atlas BPO is a call center company. Launched in 2020, the team focuses on Call Center Services and Back Office Outsourcing.
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VirtuSol

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Jose, CA

Services provided

15% Call Center Services

10% Back Office Outsourcing

10% Branding +7

10% Customer Service Outsourcing

10% Mobile App Development

10% Other Marketing

10% Product Marketing

10% Sales Outsourcing

10% Social Media Marketing

5% Business Consulting

Focus Areas

35% Answering services

35% Inbound appointment scheduling

30% Virtual receptionist

VirtuSol is a telephone answering service founded in 2010. Headquartered in San Jose, California and Hyderabad, India, the team offers Call Center Services and Branding.
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Firstsource Solutions

Not yet reviewed

$100,000+

< $25 / hr

1,000 - 9,999

Louisville, KY

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Business Consulting +1

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

100% Answering services

Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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JOYNO INC

5.0 3 reviews

$1,000+

Undisclosed

250 - 999

Santa Monica, CA

Services provided

10% Call Center Services

20% Content Marketing

20% Email Marketing +4

20% Social Media Marketing

10% Back Office Outsourcing

10% SMS Marketing

10% Video Marketing

Focus Areas

25% Answering services

50% Inbound appointment scheduling

25% Virtual receptionist

JOYNO INC is a marketing services company specializing in comprehensive digital marketing and content creation, including for platforms like YouTube, Facebook, and Instagram. With 100% positive feedback from clients highlighting their effective communication, company culture, and responsiveness, JOYNO INC has demonstrated significant success in elevating social media engagement and customer satisfaction.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Comprehensive Digital Mktg Services for Wellness Company

5.0 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Read more

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said

Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company.

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Philippines (2)

United States (1)

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Hire Live Support Inc

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Cerritos, CA

Services provided

20% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +4

15% Video Production

10% Graphic Design

10% Social Media Marketing

10% Web Development

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

Hire Live Support Inc is a call center service established in 2009. The team focuses on Call Center Services and Customer Service Outsourcing.
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More responsive than most other service providers

Hire Live Support Inc is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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Tessera ITeS Private Limited

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Philadelphia, PA

Services provided

22% Call Center Services

20% Digital Strategy

20% Web Design +3

14% Customer Service Outsourcing

12% Back Office Outsourcing

12% Sales Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Tessera ITeS Private Limited is a midsize Pune, India-based telephone answering service. Their services include Call Center Services and Digital Strategy.
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RSI NGD Group of Companies

Not yet reviewed

$1,000+

Undisclosed

50 - 249

New York, NY

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Business Consulting +8

10% Content Writing Services

10% Customer Service Outsourcing

10% Digital Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Web Design

5% HR Outsourcing

5% Staffing

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

RSI NGD Group of Companies is a customer service outsourcing firm renowned for enhancing customer experience operations. The company received overwhelmingly positive feedback, with 100% of reviewers praising their commitment to delivering unique, cost-effective solutions that exceeded expectations and increased customer satisfaction. Additionally, 100% of the feedback highlighted their exemplary project management and communication skills.

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Intugo

Not yet reviewed

$5,000+

Undisclosed

1,000 - 9,999

Tucson, AZ

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +5

15% Recruitment Process Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% Sales Outsourcing

Focus Areas

20% Answering services

40% Inbound appointment scheduling

40% Virtual receptionist

Intugo is a large Back Office Outsourcing company launched in 2005. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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