# Top Answering Service in the United States Highly reviewed Answering Services companies in United States include SupportYourApp, Helpware CX, 1840 & Company, XACT, Ambs Call Center, Uassist.ME, ROI CX Solutions, Wing Assistant, Specialty Answering Service, Ver-A-Fast. From coast-to-coast coverage to industry-specific compliance, an answering service in the United States helps businesses never miss a call, lead, or urgent support request. U.S.-based teams bring strong English proficiency, regional time zone coverage, and expertise in regulated sectors like healthcare (HIPAA), finance (PCI), and legal intake. Clutch makes your search easier by verifying client reviews, showcasing case studies, and ranking providers by proven performance. Use filters to narrow by budget, location, response SLAs, bilingual support, and integrations (CRM, help desk, scheduling). Whether you need a telephone answering service for after-hours dispatch, a live answering service for e-commerce orders, or a virtual receptionist service for appointment management, compare top options here and hire with confidence. Explore: • Top Answering Services • Answering Service Agencies in San Francisco • Answering Service Agencies in New York • Answering Service Agencies in Dallas • U.S. Answering Service Agencies for Healthcare Services We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Answering Service Agencies in the United States Ratings Updated: Jul 20, 2026 ### [SupportYourApp](https://clutch.co/profile/supportyourapp) #### 4.8 out of 5 star rating (87 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Wilmington, DE #### Services Provided - Allocation of Expertise by Percentage - 20% AI Agents - 15% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 5% Data Annotation Services #### Company description SupportYourApp is a Customer Support Services company providing comprehensive Contact Center Services, including inbound and outbound call handling, phone support, and customer care solutions. The overwhelmingly positive feedback highlights their ability to rapidly scale teams and deliver timely, high-quality support that effectively boosts customer satisfaction and response times. Over 90% of reviewers commend their flexibility, project management, and alignment with client needs. [Visit Website](https://supportyourapp.com/welcome-from-clutch/?utm_medium=referral&utm_source=clutch&utm_campaign=company_profile) --- ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Lexington, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management. [Visit Website](https://helpware.com/cx/?utm_source=clutch.co&utm_medium=referral&utm_campaign=us-call-centers-answering-services) --- ### [1840 & Company](https://clutch.co/profile/1840-company) #### 4.8 out of 5 star rating (17 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Overland Park, KS #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 30% Staffing #### Company description 1840 & Company specializes in providing Contact Center Services, including both inbound and outbound call handling, telemarketing, and customer care services. The company consistently receives positive feedback, with over 90% of reviewers praising their professionalism, responsiveness, and commitment to client satisfaction. Their ability to deliver high-quality talent and adapt to clients' needs positions them as a valuable partner in the customer service sector. [Visit Website](https://www.1840andco.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=us-call-centers-answering-services) --- ### [XACT](https://clutch.co/profile/xact) #### 4.7 out of 5 star rating (34 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Orlando, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 50% Call Center Services - 30% Customer Service Outsourcing - 10% Staffing #### Company description XACT is a comprehensive Contact Center Services provider, offering a range of solutions including Inbound and Outbound Call Center services, Telephonic Support, and Customer Care Services. The company's commitment to communication and adaptability is noted across reviews, with an impressive 90% of feedback highlighting their proactive problem-solving and client partnership. Customers commend XACT for their effective project management and the ability to quickly adapt to diverse client needs, although a few suggest minor improvements in agent training and documentation consistency. [Visit Website](http://www.myxact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [Ambs Call Center](https://clutch.co/profile/ambs-call-center) #### 5 out of 5 star rating (16 reviews) - < $25 average hourly rate - 50 - 249 employees - Jackson, MI #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Ambs Call Center is a Customer Support Services company offering both inbound and outbound Call Handling and Customer Service Center solutions. Their reviews highlight a 100% satisfaction rate, emphasizing exceptional customer service, reliability, and seamless integration, with multiple clients praising their responsiveness and alignment with company values. This Contact Center Services provider is particularly noted for its professional, US-based staff and robust call management. [Visit Website](https://www.ambscallcenter.com/?utm_campaign=clutch&utm_source=paid%20listing) --- ### [Uassist.ME](https://clutch.co/profile/uassistme) #### 4.6 out of 5 star rating (35 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Miami Beach, FL #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 30% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Uassist.ME is a versatile Customer Support Services provider specializing in Contact Center Services, including telephonic support, customer care, and call handling. Clients laud their effective communication, quality candidates, and project management skills, with approximately 80% highlighting their ability to enhance business operations. Uassist.ME is noted for its bilingual capabilities and cost-effective, dependable service, though centralized training improvements are suggested by some. [Visit Website](https://www.uassistme.com/request-a-consultation?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [ROI CX Solutions](https://clutch.co/profile/roi-cx-solutions) #### 4.8 out of 5 star rating (4 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - American Fork, UT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 15% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing #### Company description ROI CX Solutions is a Contact Center Services provider offering comprehensive Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for improving response times by over 25% and reducing callback wait times by more than 90%. Approximately 80% of reviews highlight their flexibility and efficiency in handling customer service needs, indicating strong operational impact and customer satisfaction enhancement. [Visit Website](http://roicallcentersolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [Wing Assistant](https://clutch.co/profile/wing-assistant) #### 4.7 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Berkeley, CA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Wing Assistant is a company specializing in Customer Support Services and Call Handling. Reviewers commend the company for its high call answer percentage, consistently exceeding their 90% target with a performance never below 95%. Clients appreciate the seamless integration of Wing Assistant's team, noting their dedication and timely delivery, with the majority of feedback being positive and highlighting their reliability and effective communication. [Visit Website](https://wingassistant.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) --- ### [Specialty Answering Service](https://clutch.co/profile/specialty-answering-service) #### 4.7 out of 5 star rating (50 reviews) - 10 - 49 employees - King of Prussia, PA #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 50% Call Center Services - 20% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Specialty Answering Service provides comprehensive Contact Center Services, including Inbound Call Center and Customer Support Services. Overall, they receive positive feedback, with about 85% of reviewers praising their responsiveness and value for cost. Many clients appreciate their project management and scripting capabilities, although some suggest improvements in communication skills and online application features. [Visit Website](http://www.specialtyansweringservice.net/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [Ver-A-Fast](https://clutch.co/profile/ver-fast) #### 5 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Mentor, OH #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 40% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Ver-A-Fast is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions, including Customer Support Services and Telephonic Support. Feedback highlights their efficient project management and alignment with client values, with 100% on-time delivery and a high retention rate of call center representatives. Approximately 85% of surveyed clients note service level goals are consistently met, and they praise the customizable nature of Ver-A-Fast’s services. [Visit Website](https://verafast.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [The Hour - Back Office and Virtual Assistant Services](https://clutch.co/profile/hour-back-office-virtual-assistant-services) #### 5 out of 5 star rating (34 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Great Neck Plaza, NY #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 5% Document Digitization & Management - 10% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting #### Company description The Hour - Back Office and Virtual Assistant Services specializes in providing comprehensive virtual assistant and back-office support, including accounting, policy administration, and operational assistance. Across their reviews, clients consistently highlight their reliability, attention to detail, and proactive communication, with 100% positive feedback on timely delivery and organizational skills. Approximately 70% of reviewers emphasize the company's adaptability and seamless integration into their operations. [Visit Website](https://thehour.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [Startupr](https://clutch.co/profile/startupr) #### 5 out of 5 star rating (10 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Huntington Beach, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 25% Email Marketing - 50% Sales Outsourcing #### Company description Startupr is a Contact Center Services company specializing in outbound call handling and telemarketing services to generate qualified meetings and build outbound pipelines. According to reviews, Startupr is highly efficient, offering a 100% KPI achievement rate and facilitating productive communication with clients. Approximately 95% of feedback highlights their effective project management and results-oriented approach, with particular praise for their pay-per-appointment model and precision in targeting. [Visit Website](https://startupr.xyz/) --- ### [Top Customer Service](https://clutch.co/profile/top-customer-service) #### 5 out of 5 star rating (68 reviews) - $1,000+ minimum project size - 250 - 999 employees - Brooklyn, NY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 55% Customer Service Outsourcing - 15% Data Annotation Services #### Company description Top Customer Service, a company specializing in Contact Center Services and Customer Support Services, receives positive feedback for their professionalism and efficiency in managing inbound call handling and customer inquiries. Approximately 100% of reviewers commend their ability to improve response times and reduce missed calls, highlighting their effective use of AI-assisted systems and trained agents. Their consistent quality and seamless integration into client businesses make them a reliable choice for telephonic support and customer care services. [Visit Website](https://bpo.topcustomerservice.com/) --- ### [Top Virtual Assistant](https://clutch.co/profile/top-virtual-assistant) #### 5 out of 5 star rating (72 reviews) - $1,000+ minimum project size - 50 - 249 employees - Philadelphia, PA #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 30% Back Office Outsourcing - 10% Call Center Services - 30% Content Writing Services - 10% Search Engine Optimization - 10% Social Media Marketing #### Company description Top Virtual Assistant is a company specializing in Contact Center Services, offering comprehensive solutions such as Customer Support Services, Inbound Call Center, and Outbound Call Center operations. Reviews reflect high satisfaction with 95% of feedback highlighting their professionalism, adaptability, and effective communication. Approximately 80% of clients commend their ability to streamline processes and improve efficiency, enhancing customer satisfaction and operational focus. [Visit Website](https://topvirtualassistant.pro) --- ### [Appointment Setter Online](https://clutch.co/profile/appointment-setter-online) #### 5 out of 5 star rating (54 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - New York, NY #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 20% Call Center Services - 55% Sales Outsourcing #### Company description Appointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value. [Visit Website](https://appointmentsetteronline.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [Task Virtual](https://clutch.co/profile/task-virtual) #### 5 out of 5 star rating (65 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - New York City, NY #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Call Center Services - 10% Data Annotation Services - 20% Sales Outsourcing - 20% Search Engine Optimization #### Company description Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences. [Visit Website](https://www.taskvirtual.com/call-answering-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=us-call-centers-answering-services) --- ### [Remote CoWorker](https://clutch.co/profile/remote-coworker) #### 4.8 out of 5 star rating (191 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Hollywood, FL #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% HR Consulting - 10% Sales Outsourcing #### Company description Remote CoWorker is a dynamic provider of Contact Center Services, offering a range of solutions including Customer Support Services and Telephonic Support. Reviews highlight their reliability in project management, timely delivery, and excellent communication skills. Approximately 90% of clients commend their responsiveness and alignment with company values, with a particular emphasis on their ability to efficiently manage inbound and outbound call handling. [Visit Website](https://remotecoworker.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [TECHSPEED INC](https://clutch.co/profile/techspeed) #### 4.9 out of 5 star rating (18 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 25% Call Center Services - 25% Content Moderation Services - 20% Customer Service Outsourcing #### Company description TECHSPEED INC is a proficient provider of Contact Center Services, specializing in data entry and customer support. Reviews highlight their exceptional project management and proactive communication, with 100% satisfaction in timely delivery and responsiveness. Approximately 90% of reviewers commend their adaptability and customer-first approach, making them an ideal partner for efficient call center operations and customer care services. [Visit Website](https://techspeed.com/get-started/?utm_source=clutch.co&utm_medium=referral) --- ### [Afrishore BPO](https://clutch.co/profile/afrishore-bpo) #### 5 out of 5 star rating (3 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Dallas, TX #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 50% Call Center Services - 35% Customer Service Outsourcing - 5% Marketing Strategy #### Company description Afrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills. [Visit Website](https://afrishorebpo.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [Select VoiceCom](https://clutch.co/profile/select-voicecom) #### 4.8 out of 5 star rating (9 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Savannah, GA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients. [Visit Website](https://selectvoicecom.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [Hugo Inc.](https://clutch.co/profile/hugo) #### 5 out of 5 star rating (28 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 10% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing #### Company description Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment. [Visit Website](https://hugoinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [Hit Rate Solutions](https://clutch.co/profile/hit-rate-solutions) #### 4.8 out of 5 star rating (16 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 45% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Hit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money. [Visit Website](https://hitratesolutions.com/call-center-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=us-call-centers-answering-services) --- ### [Go Answer](https://clutch.co/profile/go-answer) #### 4.3 out of 5 star rating (16 reviews) - 1,000 - 9,999 employees - Garden City, NY #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description Go Answer specializes in Contact Center Services, offering Inbound and Outbound Call Center solutions. The company garners predominantly positive feedback, with clients praising their professionalism and responsiveness. Over 80% of reviewers highlight their effective customer support and cost savings, while a few note areas for improvement such as enhanced bilingual support and better training disclosures. [Visit Website](https://www.goanswer.io/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [AnswerFirst](https://clutch.co/profile/answerfirst) #### 4.2 out of 5 star rating (24 reviews) - 50 - 249 employees - Tampa, FL #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 40% Customer Service Outsourcing #### Company description AnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support. [Visit Website](https://answerfirst.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=us-call-centers-answering-services) --- ### [Moneypenny USA (formerly VoiceNation)](https://clutch.co/profile/moneypenny-usa-formerly-voicenation) #### 4.4 out of 5 star rating (53 reviews) - < $25 average hourly rate - 50 - 249 employees - Duluth, GA #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication. [Visit Website](https://voicenation.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=us-call-centers-answering-services) --- ### [Abby Connect](https://clutch.co/profile/abby-connect) #### 4.8 out of 5 star rating (83 reviews) - < $25 average hourly rate - 50 - 249 employees - Las Vegas, NV #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Abby Connect is a distinguished Contact Center Services provider specializing in Inbound Call Center and Customer Care Services. With a 100% positive feedback rate, clients consistently praise their professionalism, quick responsiveness, and ability to streamline client communication. Notably, 80% of reviewers highlight Abby Connect's team approach, while 60% emphasize their adaptability and personalized interactions, underscoring their superior customer service capabilities. [Visit Website](https://www.abby.com/) --- ### [Veza Reception](https://clutch.co/profile/veza-reception) #### 4.8 out of 5 star rating (10 reviews) - 10 - 49 employees - Phoenix, AZ #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description Veza Reception is a company specializing in Contact Center Services, providing virtual receptionist and telephonic support for various industries, notably law firms. They receive predominantly positive feedback, with clients highlighting their professionalism, reliability, and ability to handle both inbound and outbound calls efficiently. Some clients noted areas for improvement, such as call recording policies, but overall, they are recognized for excellent customer support and adaptability. [Visit Website](https://vezareception.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [Southwest Recovery Services](https://clutch.co/profile/southwest-recovery-services) #### 5 out of 5 star rating (1 reviews) - $5,000+ minimum project size - 10 - 49 employees - Addison, TX #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Southwest Recovery Services is a company specializing in Contact Center Services, particularly focusing on collections and customer care. They effectively manage overdue accounts and negotiate payments with a high success rate of 50%. Reviewers consistently highlight their impressive performance and valuable service, with no identified areas for improvement. [Visit Website](https://www.swrecovery.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [Cloud Sourcing](https://clutch.co/profile/cloud-sourcing) #### 5 out of 5 star rating (5 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Miami, FL #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Cloud Sourcing is a contact center services provider specializing in inbound call center and outbound call center solutions. They received positive feedback for their efficient management and ability to enhance sales and operations, with 100% of reviewers highlighting on-time delivery and significant output improvements. Their competitive pricing and exceptional talent are notably appreciated. [Visit Website](https://cloudsourcing.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [SummitNext](https://clutch.co/profile/summitnext) #### 4.7 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Beachwood, OH #### Services Provided - Allocation of Expertise by Percentage - 20% AI Development - 10% Back Office Outsourcing - 15% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description SummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery. [Visit Website](https://summitnext.my/?utm_source=clutch.co&utm_medium=referral&utm_campaign=us-call-centers-answering-services) --- ### [CallZent](https://clutch.co/profile/callzent) #### 5 out of 5 star rating (48 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - San Diego, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% Back Office Outsourcing - 15% Call Center Services - 25% Customer Service Outsourcing - 10% Litigation Support Services - 25% Market Research - 5% PEO/Employee Leasing #### Company description CallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management. [Visit Website](https://www.callzent.com) --- ### [Call Center Services International](https://clutch.co/profile/call-center-services-international-0) - $100,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - San Diego, CA #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 30% Customer Service Outsourcing - 5% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% Staffing #### Company description Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing. [Visit Website](https://ccsi.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [WOW24-7](https://clutch.co/profile/wow24-7) #### 4.8 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Afton, WY #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 65% Customer Service Outsourcing - 10% IT Staff Augmentation #### Company description WOW24-7 is a distinguished provider of Contact Center Services, specializing in Customer Support and Call Handling, offering round-the-clock service. Reviewers consistently praise their high level of professionalism, timely responsiveness, and proactive engagement, with over 90% noting their continuous service improvement and reliability. Approximately 85% of clients highlight WOW24-7’s adaptability in meeting diverse customer needs across various industries. [Visit Website](https://wow24-7.com/contact-center-outsourcing/?utm_source=clutch&utm_medium=referral) --- ### [Blue Valley Marketing](https://clutch.co/profile/blue-valley-marketing) #### 4.9 out of 5 star rating (16 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Home, KS #### Services Provided - Allocation of Expertise by Percentage - 35% Call Center Services - 40% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Blue Valley Marketing, a distinguished provider of Contact Center Services, excels in both inbound and outbound call center operations, telemarketing, and comprehensive customer support services. The company is consistently praised for its exceptional project management, responsiveness, and communication, with 100% of reviewers highlighting their professional delivery and commitment to customer satisfaction. Notably, Blue Valley Marketing has been instrumental in enhancing user experiences, reducing wait times, and improving customer satisfaction scores across diverse industries. [Visit Website](https://www.bluevalleymarketing.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [Answering Service Care](https://clutch.co/profile/answering-service-care) #### 4.8 out of 5 star rating (20 reviews) - 50 - 249 employees - Margate, FL #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 60% Call Center Services - 20% Customer Service Outsourcing - 5% Business Consulting - 10% Sales Outsourcing #### Company description Answering Service Care, a provider of Contact Center Services and Customer Support Services, is highly regarded for its professional, helpful, and thorough customer care, with 87.5% of reviews highlighting their effective call handling and reliable 24/7 service. While there is praise for their bilingual support and value-for-money pricing, some feedback indicates areas for improvement such as mobile app updates and call recognition systems. [Visit Website](https://answeringservicecare.net/?utm_source=clutch.co&utm_medium=referral&utm_campaign=us-call-centers-answering-services) --- ### [HelpSquad](https://clutch.co/profile/helpsquad) #### 5 out of 5 star rating (11 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Doylestown, PA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing #### Company description HelpSquad is a customer service center offering a range of services, including inbound call center and customer support services. The company is lauded for its exceptional communication and alignment with client needs, achieving around 33% labor cost savings and enhancing service hours by 25%. Approximately 100% of reviewers praise their project management and adaptability, highlighting their ability to deliver tailored solutions promptly. [Visit Website](https://helpsquad.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [Intelemark](https://clutch.co/profile/intelemark) #### 4.8 out of 5 star rating (12 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Scottsdale, AZ #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 50% Call Center Services - 10% Customer Service Outsourcing - 10% Market Research #### Company description Intelemark is a leading provider of Outbound Call Center and Telemarketing Services, specializing in generating qualified leads and setting appointments for businesses across various industries. Their clients consistently praise their responsiveness, flexibility, and ability to integrate seamlessly as an extension of their client's teams, with over 90% of reviews highlighting their effective communication and professional approach. The company excels in providing personalized and effective telephonic support, consistently delivering substantial business results. [Visit Website](https://intelemark.com/clutch/) --- ### [Ruby](https://clutch.co/profile/ruby) #### 4.6 out of 5 star rating (7 reviews) - 250 - 999 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description Ruby is a company specializing in virtual receptionist and call handling services, including inbound call center and customer support services. Reviews highlight their professionalism and effective communication, with 100% positive feedback regarding call quality and customer service. Clients appreciate the personal touch provided by their live answering service, with no significant areas for improvement mentioned across feedback. [Visit Website](https://www.ruby.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [DialAmerica](https://clutch.co/profile/dialamerica) #### 4.5 out of 5 star rating (17 reviews) - $5,000+ minimum project size - 1,000 - 9,999 employees - Mahwah, NJ #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 50% Call Center Services - 15% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description DialAmerica is a company specializing in Contact Center Services, offering flexible inbound and outbound call handling, telemarketing, and customer support services. The company is praised for its efficiency, professionalism, and ability to deliver high-quality leads and responsive customer service. A total of 78% of reviews highlight their exceptional customer care services, though some suggest improvements in their technological platform and pricing structures. [Visit Website](https://www.dialamerica.com) --- ### [Global Response](https://clutch.co/profile/global-response) #### 4.5 out of 5 star rating (9 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - Margate, FL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 50% Customer Service Outsourcing - 15% IT Managed Services #### Company description Global Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery. [Visit Website](https://www.globalresponse.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [RemoteReps](https://clutch.co/profile/remotereps) #### 4 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Encinitas, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Custom Software Development - 10% AR/VR Development - 25% Call Center Services - 25% Mobile App Development - 10% Sales Outsourcing - 10% Web Design #### Company description RemoteReps, a company specializing in Contact Center Services, is noted for its strong performance in inbound and outbound call handling, including B2B appointment setting and telemarketing services. While 50% of reviews highlight their effectiveness in generating appointments and seamless communication, another 50% indicate issues with B2B processes and unpreparedness in project management. Overall, they excel in customer support services but may need to refine B2B sales strategies. [Visit Website](https://remotereps.com/projects/?utm_source=clutch.co&utm_medium=referral&utm_campaign=us-call-centers-answering-services) --- ### [Invensis Inc](https://clutch.co/profile/invensis) #### 4.8 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Lewisville, TX #### Services Provided - Allocation of Expertise by Percentage - 15% Custom Software Development - 15% Back Office Outsourcing - 10% Call Center Services - 30% Finance & Accounting Outsourcing (FAO) - 10% Cybersecurity - 10% Mobile App Development - 10% Application Testing #### Company description Invensis Inc is a company offering Contact Center Services and comprehensive back office solutions, notably in Customer Support Services and data entry. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their prompt communication and cost-effectiveness. They have notably improved clients' operational efficiency by as much as 37%, saving both time and money. [Visit Website](https://www.invensis.net/) --- ### [LawyerLine™](https://clutch.co/profile/lawyerline) #### 4.9 out of 5 star rating (7 reviews) - < $25 average hourly rate - 250 - 999 employees - Bernards, NJ #### Services Provided - Allocation of Expertise by Percentage - 5% AI Development - 5% Back Office Outsourcing - 75% Call Center Services - 5% Customer Service Outsourcing - 5% Sales Outsourcing - 5% Search Engine Optimization #### Company description LawyerLine™ specializes in Contact Center Services for law firms, offering 24/7 Customer Support Services including inbound call handling and appointment scheduling. Reviews highlight their excellent communication and adaptability, with approximately 90% of feedback being positive. Clients appreciate their efficiency, responsiveness, and value for money, noting their ability to seamlessly integrate into existing workflows and enhance client acquisition without requiring in-house staff. [Visit Website](https://www.lawyerline.ai/?clutch) --- ### [Solvo Global](https://clutch.co/profile/solvo-global) #### 5 out of 5 star rating (7 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Duluth, GA #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Call Center Services - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% Recruiting - 5% Sales Outsourcing - 10% IT Staff Augmentation - 10% Staffing #### Company description Solvo Global is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services and executive administrative support. Their exceptional professionalism and well-structured processes have impressed clients, with 100% of reviews highlighting effective communication and a proactive approach. All reviewers commend their ability to exceed expectations and enhance business operations through well-documented processes and efficient staff management. [Visit Website](https://solvoglobal.com/remote-staffing-agency/?utm_source=clutch&utm_medium=affiliate&utm_campaign=7013a000001tbwm&utm_content=general-lp) --- ### [Anserve Inc.](https://clutch.co/profile/anserve-0) #### 4.9 out of 5 star rating (17 reviews) - 50 - 249 employees - Butler, NJ #### Services Provided - Allocation of Expertise by Percentage - 90% Call Center Services - 10% Customer Service Outsourcing #### Company description Anserve Inc. excels in providing comprehensive Contact Center Services, specializing in both Inbound and Outbound Call Center operations. With a focus on Customer Support Services, including telephonic support for medical and utility sectors, they are praised for professionalism, responsiveness, and cost-effective solutions. Notably, 100% of reviewers commend their reliability and effective communication, making them a valued partner for seamless customer interactions and telemarketing services. [Visit Website](https://www.anserve.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [Cleverly](https://clutch.co/profile/cleverly) #### 4.3 out of 5 star rating (83 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Email Marketing - 40% Sales Outsourcing - 40% Social Media Marketing #### Company description Cleverly is a lead generation agency specializing in LinkedIn outreach and cold email strategies. Reviews of Cleverly reveal mixed feedback: 50% of reviewers appreciate their professionalism, responsiveness, and effective lead generation, while the other 50% experience dissatisfaction with inaccurate targeting, poor communication, and unfulfilled promises. Many clients commend Cleverly's strategies and customer service, though some have criticized their execution and transparency. [Visit Website](https://cleverly.co?utm_source=clutch&utm_medium=profile&comet_source=clutch) --- ### [ContactWorks](https://clutch.co/profile/contactworks) #### 5 out of 5 star rating (10 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Austin, TX #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 50% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description ContactWorks is a proficient provider of Contact Center Services, excelling in both inbound and outbound call handling, customer support, and telephonic support. Approximately 80% of reviews highlight their exceptional responsiveness, superior project management, and ability to align with client culture and values. Clients consistently praise their reliability, technical expertise, and the seamless integration of their services as an extension of client teams. [Visit Website](https://contactworks.biz/contact-us/) --- ### [Davinci Virtual Office Solutions](https://clutch.co/profile/davinci-virtual-office-solutions) #### 4.5 out of 5 star rating (20 reviews) - < $25 average hourly rate - 50 - 249 employees - Salt Lake City, UT #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Davinci Virtual Office Solutions is a company providing comprehensive Contact Center Services, including Inbound and Outbound Call Center support, virtual receptionists, and telephonic support. The reviews highlight their efficiency, affordability, and customer service excellence, with approximately 90% of customers praising their responsiveness and professionalism. Their services have significantly enhanced client communication and operational efficiency while being a cost-effective solution for various businesses. [Visit Website](https://www.davincivirtual.com/live-receptionists?utm_source=Clutch.co&utm_campaign=Reviews) --- ### [PATLive](https://clutch.co/profile/patlive) #### 4.9 out of 5 star rating (8 reviews) - 250 - 999 employees - Tallahassee, FL #### Services Provided - Allocation of Expertise by Percentage - 90% Call Center Services - 10% Customer Service Outsourcing #### Company description PATLive is a company specializing in Contact Center Services, providing comprehensive Customer Support Services, including Inbound Call Center and Phone Support. Across reviews, 100% of clients appreciate their efficiency and customer care, with numerous testimonials highlighting time savings and improved call handling. While some note the services are costly, the consensus is that PATLive delivers valuable and professional support consistently, enhancing business operations. [Visit Website](https://www.patlive.com/?utm_source=Clutch.co&utm_medium=referral) --- ### [Voice Link of Columbus, Inc.](https://clutch.co/profile/voice-link-columbus) #### 5 out of 5 star rating (6 reviews) - 10 - 49 employees - Columbus, GA #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Voice Link of Columbus, Inc. is a provider of Contact Center Services, specializing in Customer Support and Inbound Call Center services. The company is praised for its advanced technology platform, competitive pricing, and exceptional customer service, with 100% of reviews reflecting satisfaction and exceeding expectations. Notably, 90% of calls are accurately handled, emphasizing their commitment to precision and client needs. [Visit Website](https://yourvoicelink.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top. Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly. We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether. Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency. ## U.S. Answering Services FAQs ### Why hire a U.S.-based answering service agency? A U.S.-based partner can represent your brand with clear, culturally aligned communication and rapid response across all four U.S. time zones. Many teams are trained on compliance frameworks such as HIPAA, PCI-DSS, SOC 2, and TCPA, which is critical for healthcare, financial services, and sensitive customer data. Furthermore, you’ll also find deeper specialization by vertical, plus easier collaboration during business hours, transparent pricing in USD, and shorter onboarding timelines. ### How much does it cost to hire an answering service firm in the United States? Pricing varies because of factors like volume, complexity, and coverage hours. On Clutch, the typical ranges include: Per-minute: $0.80 – $1.60+ per live agent minute Monthly plans: $75 – $600+ for bundled minutes; overages billed per minute Virtual receptionist service: $250 – $1,500+ per month, depending on call volume and integrations One-time fees: $0 – $150+ for setup, scripting, and integrations Premiums: 10% – 25% uplift for 24/7 answering service, holidays, or bilingual lines Ask about billing increments (e.g., 6-second vs. 60-second rounding), included reporting, and whether after-hours or weekend rates differ. ### Which industries do U.S. answering service firms serve? Most answering service providers support a broad mix of B2B and B2C sectors. While exploring your options, you’ll find specialists in verticals like: Healthcare and medical groups Legal services Property management and home services E-commerce and retail Financial services and insurance SaaS and technology Real estate, education, nonprofit, and public sector hotlines ### How do I choose the right answering service agency in the United States? Start by defining your requirements, objectives, and call profile. Then, carefully evaluate the following factors: Call types – new sales, support triage, emergency dispatch, scheduling, payment capture Coverage – business hours vs. 24/7; seasonal peaks; holidays Tools – required integrations (CRM, ATS, EMR/EHR, help desk, calendars) Compliance – HIPAA/BAA, PCI, SOC 2, TCPA; recording and retention policies Team model – shared vs. dedicated agents; bilingual or Spanish-first lines Narrow your options by considering other variables like call scripting expertise, QA processes, and SLAs. Explore Clutch’s directories and leverage the filters we’ve prepared to help guide your search for the ideal partner. ### What are red flags when hiring a U.S. answering service firm? Opaque billing – large rounding increments, hidden fees, unclear overage rates Limited transparency – no access to call recordings/transcripts or real-time dashboards Weak compliance posture – unwilling to sign a BAA, unclear data handling, no SOC/PCI evidence Script rigidity – inability to customize workflows, poor escalation logic Staffing instability – high agent turnover, inconsistent training, no QA framework SLA gaps – vague speed-to-answer targets, minimal after-hours coverage, no disaster recovery plan Pushy contracts – long lock-ins without a trial or performance outs Doing your due diligence thoroughly mitigates risks and prevents unnecessary headaches. Make sure you’re paired with a team that has a proven track record to back up their promises.