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Leaders Matrix

Top United Kingdom Inbound Call Center Companies - Leaders Matrix

LAST UPDATED Apr 19, 2021

Clutch Leaders Matrix

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  1. 1 AnswerConnect
  2. 2 Arise
  3. 3 The Contact Company
  4. 4 Verbatim Virtual Receptionists
  5. 5 Moneypenny
  6. 6 VirtusaPolaris
  7. 7 Intelligent Office
  8. 8 Quantanite
  9. 9 TELUS International
  10. 10 Abacus Cambridge Partners
  11. 11 Aidey
  12. 12 time etc
  13. 13 Navigant PACE
  14. 14 Paragon Sales Solutions

Top 15 Inbound Contact Centers in the United Kingdom

AnswerConnect

24x7 Live Call Answering Service

Undisclosed
Undisclosed
50 - 249
Edinburgh, United Kingdom
Ability to deliver
15.6
7.2
9
Reviews
Clients & experience
Market presence
Service Focus
600%
Inbound Voice Services

Arise

ELEVATE YOUR COSTUMER

$250,000+
$25 - $49 / hr
250 - 999
Leeds, United Kingdom
Ability to deliver
15.1
7
9.6
Reviews
Clients & experience
Market presence
Service Focus
450%
Inbound Voice Services

The Contact Company

Your Customer, Our Priority.

Undisclosed
Undisclosed
1,000 - 9,999
Birkenhead, United Kingdom
Ability to deliver
16.7
6.2
8.4
Reviews
Clients & experience
Market presence
Service Focus
300%
Inbound Voice Services

Verbatim Virtual Receptionists

The call answering professionals.

$1,000+
< $25 / hr
10 - 49
Thatcham, United Kingdom
Ability to deliver
16
6.6
8.5
Reviews
Clients & experience
Market presence
Service Focus
480%
Inbound Voice Services

Moneypenny

The leading outsourced communications provider

Undisclosed
Undisclosed
250 - 999
Wrexham, United Kingdom
Ability to deliver
15.9
6.1
9
Reviews
Clients & experience
Market presence
Service Focus
600%
Inbound Voice Services

VirtusaPolaris

Accelerating Business Outcomes

$1,000+
< $25 / hr
1,000 - 9,999
London, United Kingdom
Ability to deliver
16.2
7
9.7
Reviews
Clients & experience
Market presence
Service Focus
90%
10% Other
Inbound Voice Services

Intelligent Office

Your Staff. Your Office. Your Success.

Undisclosed
Undisclosed
250 - 999
United Kingdom
Ability to deliver
14.5
6.8
9.6
Reviews
Clients & experience
Market presence
Service Focus
450%
Inbound Voice Services

Quantanite

The BPO & Customer Experience provider of choice

$1,000+
< $25 / hr
1,000 - 9,999
London, United Kingdom
Ability to deliver
17.2
6
7.6
Reviews
Clients & experience
Market presence
Service Focus
180%
Inbound Voice Services

TELUS International

Premium multilingual BPO Contact Center.

$1,000+
< $25 / hr
10,000+
Old Trafford, United Kingdom
Ability to deliver
16.8
5
8
Reviews
Clients & experience
Market presence
Service Focus
600%
Inbound Voice Services

Abacus Cambridge Partners

Your Transformation Partner

Undisclosed
Undisclosed
50 - 249
London, United Kingdom
Ability to deliver
17.4
6.6
7.7
Reviews
Clients & experience
Market presence
Service Focus
300%
Inbound Voice Services

Aidey

OUTSTANDING CUSTOMER SUPPORT & SALES OUTSOURCING

$1,000+
< $25 / hr
10 - 49
London, United Kingdom
Ability to deliver
16.3
5.5
7.2
Reviews
Clients & experience
Market presence
Service Focus
360%
Inbound Voice Services

time etc

Uber talented people, by the hour

$1,000+
< $25 / hr
250 - 999
Birmingham, United Kingdom
Ability to deliver
13.3
7
9.1
Reviews
Clients & experience
Market presence
Service Focus
150%
Inbound Voice Services

Navigant PACE

TAILORED SOLUTIONS FOR COMPLEX CLAIMS

$1,000+
< $25 / hr
10 - 49
London, United Kingdom
Ability to deliver
14.6
5
7
Reviews
Clients & experience
Market presence
Service Focus
150%
Inbound Voice Services

Paragon Sales Solutions

B2B Telemarketing & Marketing Agency

$1,000+
$25 - $49 / hr
2 - 9
Leicester, United Kingdom
Ability to deliver
17.3
6
7.4
Reviews
Clients & experience
Market presence
Service Focus
120%
Inbound Voice Services

Contenders Breakdown

SYKES

International BPO and Customer Experience Company

$5,000+
< $25 / hr
10,000+
Edinburgh, United Kingdom
Ability to deliver
6.4
9.2
Service Focus
420%
Inbound Voice Services

Virtalent

An Award Winning Virtual Assistant Services.

$1,000+
< $25 / hr
10 - 49
Birmingham, United Kingdom
Ability to deliver
8.2
9.1
Service Focus
150%
Inbound Voice Services

Firstsource Solutions

We change the game for our clients.

$100,000+
< $25 / hr
1,000 - 9,999
London, United Kingdom
Ability to deliver
5
7.8
Service Focus
330%
Inbound Voice Services

Integreon

Insightful Outsourcing. Remarkable Results.

$1,000+
< $25 / hr
1,000 - 9,999
London, United Kingdom
Ability to deliver
9.2
Service Focus
150%
Inbound Voice Services

TransPerfect

We Know How

$1,000+
< $25 / hr
1,000 - 9,999
United Kingdom
Ability to deliver
6.5
Service Focus
150%
Inbound Voice Services

Lentrax Translation Services

For all your urgent translation requirements

Undisclosed
< $25 / hr
10 - 49
London, United Kingdom
Ability to deliver
6
7.4
Service Focus
60%
40% Other
Inbound Voice Services

Sabio

The customer experience should be brilliant

Undisclosed
Undisclosed
250 - 999
London, United Kingdom
Ability to deliver
6.4
Service Focus
600%
Inbound Voice Services

UK CPM

Marketing and Advertising Agency Thame

$1,000+
< $25 / hr
1,000 - 9,999
United Kingdom
Ability to deliver
6.3
Service Focus
180%
Inbound Voice Services

Konecta

We are Konecta.We are global.We are sustainable.

$1,000+
< $25 / hr
10,000+
Milton Keynes, United Kingdom
Ability to deliver
6.2
Service Focus
300%
Inbound Voice Services

AlldayPA

Outsourced Call Centre

$1,000+
< $25 / hr
250 - 999
Salford, United Kingdom
Ability to deliver
6.1
Service Focus
480%
Inbound Voice Services

Answer4u

The UK's Leading 24 Hr Telephone Answering Service

$1,000+
< $25 / hr
50 - 249
Nottingham, United Kingdom
Ability to deliver
6
Service Focus
480%
Inbound Voice Services

CCA International

The new generation of customer experience

$1,000+
< $25 / hr
1,000 - 9,999
United Kingdom
Ability to deliver
6
Service Focus
480%
Inbound Voice Services

Intradiem

Workforce Automation. Guaranteed Results.

Undisclosed
Undisclosed
50 - 249
London, United Kingdom
Ability to deliver
6
Service Focus
300%
Inbound Voice Services

Conduent

Advancing the everyday.

$1,000+
< $25 / hr
10,000+
London, United Kingdom
Ability to deliver
5.9
Service Focus
150%
Inbound Voice Services

JAM

Answering your calls so you don’t have to.

$1,000+
< $25 / hr
50 - 249
Borehamwood, United Kingdom
Ability to deliver
5.9
Service Focus
600%
Inbound Voice Services