Leaders Matrix

Top London Customer Care Services - Leaders Matrix

LAST UPDATED Jun 24, 2021

Clutch Leaders Matrix

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  1. 1 Quantanite
  2. 2 Aidey
  3. 3 Abacus Cambridge Partners

Top 4 Customer Care Companies in London

Quantanite

The BPO & Customer Experience provider of choice

$1,000+
< $25 / hr
1,000 - 9,999
London, United Kingdom
Ability to deliver
16.8
6
7.6
Reviews
Clients & experience
Market presence
Service Focus
30%
30
70% Other
Voice Services
Customer support/experience

Aidey

OUTSTANDING CUSTOMER SUPPORT & SALES OUTSOURCING

$1,000+
< $25 / hr
10 - 49
London, United Kingdom
Ability to deliver
16.3
5.5
7.2
Reviews
Clients & experience
Market presence
Service Focus
60%
50
40% Other
Voice Services
Customer support/experience

Abacus Cambridge Partners

Your Transformation Partner

Undisclosed
Undisclosed
50 - 249
London, United Kingdom
Ability to deliver
17.4
6.6
7.7
Reviews
Clients & experience
Market presence
Service Focus
50%
10
50% Other
Voice Services
Customer support/experience

Contenders Breakdown

Firstsource Solutions

We change the game for our clients.

$100,000+
< $25 / hr
1,000 - 9,999
London, United Kingdom
Ability to deliver
5
8.8
Service Focus
55%
60%
45% Other
Voice Services
Customer support/experience

Integreon

Insightful Outsourcing. Remarkable Results.

$1,000+
< $25 / hr
1,000 - 9,999
London, United Kingdom
Ability to deliver
9.1
Service Focus
25%
25%
75% Other
Voice Services
Customer support/experience

Lentrax Translation Services

For all your urgent translation requirements

Undisclosed
< $25 / hr
10 - 49
London, United Kingdom
Ability to deliver
6
7.4
Service Focus
10%
50%
90% Other
Voice Services
Customer support/experience

FIBER Group

We believe in growth. Together!

$1,000+
< $25 / hr
250 - 999
London, United Kingdom
Ability to deliver
5.3
Service Focus
70%
30%
30% Other
Voice Services
Customer support/experience

MarketOne International

Full Stack Demand Generation.

Undisclosed
Undisclosed
250 - 999
London, United Kingdom
Ability to deliver
6.1
Service Focus
25%
50%
75% Other
Voice Services
Customer support/experience

Clearanswer

Happy people-end-user customers

$1,000+
< $25 / hr
250 - 999
Borough Green, United Kingdom
Ability to deliver
5.5
Service Focus
75%
25%
25% Other
Voice Services
Customer support/experience

CALLCARE

London Call Centre Solutions

$1,000+
< $25 / hr
250 - 999
London, United Kingdom
Ability to deliver
5.8
Service Focus
80%
20%
20% Other
Voice Services
Customer support/experience

Online Giants

Leading End-To-End Call Centre Solutions

$1,000+
< $25 / hr
250 - 999
London, United Kingdom
Ability to deliver
5
Service Focus
100%
20%
Voice Services
Customer support/experience

IBT

Empowering your Business with Technology!

$50,000+
Undisclosed
250 - 999
London, United Kingdom
Ability to deliver
5.6
Service Focus
30%
20%
70% Other
Voice Services
Customer support/experience

NextCall

Outsourcing/Offshoring Agency Sandton

$1,000+
< $25 / hr
50 - 249
Covent Garden, United Kingdom
Ability to deliver
5.1
Service Focus
100%
25%
Voice Services
Customer support/experience

ABL Recruitment

London Staffing and Recruiting Agency

$1,000+
$25 - $49 / hr
10 - 49
London, United Kingdom
Ability to deliver
5.6
Service Focus
25%
100%
75% Other
Voice Services
Customer support/experience

JAM

Answering your calls so you don’t have to.

$1,000+
< $25 / hr
50 - 249
Borehamwood, United Kingdom
Ability to deliver
5.6
Service Focus
100%
20%
Voice Services
Customer support/experience

Confero

Call Centre Services for Forward-Thinking Business

$1,000+
< $25 / hr
10 - 49
Wembley, United Kingdom
Ability to deliver
5.8
Service Focus
90%
20%
10% Other
Voice Services
Customer support/experience

Computer Call

A low cost UK based call centre.

$1,000+
< $25 / hr
2 - 9
Hounslow, United Kingdom
Ability to deliver
5.2
Service Focus
100%
25%
Voice Services
Customer support/experience

PolyAI

The platform for conversational AI

Undisclosed
Undisclosed
10 - 49
London, United Kingdom
Ability to deliver
5.7
Service Focus
25%
50%
75% Other
Voice Services
Customer support/experience