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Leaders Matrix

Top United Kingdom Customer Care Services - Leaders Matrix

LAST UPDATED Apr 19, 2021

Clutch Leaders Matrix

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  1. 1 Arise
  2. 2 The Contact Company
  3. 3 Quantanite
  4. 4 VirtusaPolaris
  5. 5 Moneypenny
  6. 6 Intelligent Office
  7. 7 Aidey
  8. 8 Abacus Cambridge Partners
  9. 9 time etc
  10. 10 Navigant PACE

Top 11 Customer Care Companies in the United Kingdom

Arise

ELEVATE YOUR COSTUMER

$250,000+
$25 - $49 / hr
250 - 999
Leeds, United Kingdom
Ability to deliver
15.1
7
9.6
Reviews
Clients & experience
Market presence
Service Focus
75%
70
25% Other
Voice Services
Customer support/experience

The Contact Company

Your Customer, Our Priority.

Undisclosed
Undisclosed
1,000 - 9,999
Birkenhead, United Kingdom
Ability to deliver
16.7
6.2
8.4
Reviews
Clients & experience
Market presence
Service Focus
50%
40
50% Other
Voice Services
Customer support/experience

Quantanite

The BPO & Customer Experience provider of choice

$1,000+
< $25 / hr
1,000 - 9,999
London, United Kingdom
Ability to deliver
17.2
6
7.6
Reviews
Clients & experience
Market presence
Service Focus
30%
30
70% Other
Voice Services
Customer support/experience

VirtusaPolaris

Accelerating Business Outcomes

$1,000+
< $25 / hr
1,000 - 9,999
London, United Kingdom
Ability to deliver
16.2
7
9.7
Reviews
Clients & experience
Market presence
Service Focus
15%
50
85% Other
Voice Services
Customer support/experience

Moneypenny

The leading outsourced communications provider

Undisclosed
Undisclosed
250 - 999
Wrexham, United Kingdom
Ability to deliver
15.9
6.1
9
Reviews
Clients & experience
Market presence
Service Focus
100%
25
Voice Services
Customer support/experience

Intelligent Office

Your Staff. Your Office. Your Success.

Undisclosed
Undisclosed
250 - 999
United Kingdom
Ability to deliver
14.5
6.8
9.6
Reviews
Clients & experience
Market presence
Service Focus
75%
20
25% Other
Voice Services
Customer support/experience

Aidey

OUTSTANDING CUSTOMER SUPPORT & SALES OUTSOURCING

$1,000+
< $25 / hr
10 - 49
London, United Kingdom
Ability to deliver
16.3
5.5
7.2
Reviews
Clients & experience
Market presence
Service Focus
60%
50
40% Other
Voice Services
Customer support/experience

Abacus Cambridge Partners

Your Transformation Partner

Undisclosed
Undisclosed
50 - 249
London, United Kingdom
Ability to deliver
17.4
6.6
7.7
Reviews
Clients & experience
Market presence
Service Focus
50%
10
50% Other
Voice Services
Customer support/experience

time etc

Uber talented people, by the hour

$1,000+
< $25 / hr
250 - 999
Birmingham, United Kingdom
Ability to deliver
13.3
7
9.1
Reviews
Clients & experience
Market presence
Service Focus
25%
10
75% Other
Voice Services
Customer support/experience

Navigant PACE

TAILORED SOLUTIONS FOR COMPLEX CLAIMS

$1,000+
< $25 / hr
10 - 49
London, United Kingdom
Ability to deliver
14.6
5
7
Reviews
Clients & experience
Market presence
Service Focus
25%
10
75% Other
Voice Services
Customer support/experience

Contenders Breakdown

SYKES

International BPO and Customer Experience Company

$5,000+
< $25 / hr
10,000+
Edinburgh, United Kingdom
Ability to deliver
6.4
9.2
Service Focus
70%
30%
30% Other
Voice Services
Customer support/experience

Firstsource Solutions

We change the game for our clients.

$100,000+
< $25 / hr
1,000 - 9,999
London, United Kingdom
Ability to deliver
5
7.8
Service Focus
55%
60%
45% Other
Voice Services
Customer support/experience

Integreon

Insightful Outsourcing. Remarkable Results.

$1,000+
< $25 / hr
1,000 - 9,999
London, United Kingdom
Ability to deliver
9.2
Service Focus
25%
25%
75% Other
Voice Services
Customer support/experience

Virtalent

An Award Winning Virtual Assistant Services.

$1,000+
< $25 / hr
10 - 49
Birmingham, United Kingdom
Ability to deliver
8.2
9.1
Service Focus
25%
20%
75% Other
Voice Services
Customer support/experience

Lentrax Translation Services

For all your urgent translation requirements

Undisclosed
< $25 / hr
10 - 49
London, United Kingdom
Ability to deliver
6
7.4
Service Focus
10%
50%
90% Other
Voice Services
Customer support/experience

TransPerfect

We Know How

$1,000+
< $25 / hr
1,000 - 9,999
United Kingdom
Ability to deliver
6.5
Service Focus
25%
35%
75% Other
Voice Services
Customer support/experience

Konecta

We are Konecta.We are global.We are sustainable.

$1,000+
< $25 / hr
10,000+
Milton Keynes, United Kingdom
Ability to deliver
6.2
Service Focus
50%
20%
50% Other
Voice Services
Customer support/experience

Bill Gosling Outsourcing

Not Your Average Call Center

$10,000+
< $25 / hr
1,000 - 9,999
Glasgow, United Kingdom
Ability to deliver
5.9
Service Focus
60%
25%
40% Other
Voice Services
Customer support/experience

FM Outsource

A Fresh Approach To Customer Service Outsourcing

$1,000+
< $25 / hr
250 - 999
Bury, United Kingdom
Ability to deliver
5.8
Service Focus
50%
100%
50% Other
Voice Services
Customer support/experience

EvaluAgent

Quality and Compliance Software

Undisclosed
Undisclosed
2 - 9
Middlesbrough, United Kingdom
Ability to deliver
5.6
Service Focus
100%
100%
Voice Services
Customer support/experience

GFM ClearComms

Award Winning Contact Centre and Promotions Agency

$1,000+
< $25 / hr
50 - 249
Colchester, United Kingdom
Ability to deliver
5.5
Service Focus
75%
90%
25% Other
Voice Services
Customer support/experience

go-centric Limited

Glasgow based Business Process Outsourcer

Undisclosed
Undisclosed
50 - 249
Glasgow, United Kingdom
Ability to deliver
5.3
Service Focus
60%
55%
40% Other
Voice Services
Customer support/experience

FIBER Group

We believe in growth. Together!

$1,000+
< $25 / hr
250 - 999
London, United Kingdom
Ability to deliver
5.3
Service Focus
70%
30%
30% Other
Voice Services
Customer support/experience

CCA International

The new generation of customer experience

$1,000+
< $25 / hr
1,000 - 9,999
United Kingdom
Ability to deliver
6
Service Focus
80%
20%
20% Other
Voice Services
Customer support/experience

MarketOne International

Full Stack Demand Generation.

Undisclosed
Undisclosed
250 - 999
London, United Kingdom
Ability to deliver
6.1
Service Focus
25%
50%
75% Other
Voice Services
Customer support/experience