Leaders Matrix

Top United Kingdom Customer Care Services  - Leaders Matrix

LAST UPDATED May 19, 2022
Moneypenny Face for Business Verbatim Virtual Receptionists
ABILITY TO DELIVER
FOCUS

Clutch Leaders Matrix

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  1. 1 Moneypenny
  2. 2 Face for Business
  3. 3 Verbatim Virtual Receptionists
  4. 4 The Contact Company
  5. 5 Arise
  6. 6 Commversion | Managed Live Chat
  7. 7 Oneresource Virtual Assistants Ltd

Top 13 Customer Care Companies in the United Kingdom

Moneypenny

The leading outsourced communications provider

Undisclosed
Undisclosed
250 - 999
Wrexham, United Kingdom
Ability to deliver
15.6
7
7.2
Reviews
Clients & experience
Market presence
Service Focus
25%
75% Other
Customer Service Outsourcing

Face for Business

Telephone Answering Service for UK Businesses

Undisclosed
Undisclosed
10 - 49
Burscough, United Kingdom
Ability to deliver
16.8
5.6
6.2
Reviews
Clients & experience
Market presence
Service Focus
50%
50% Other
Customer Service Outsourcing

Verbatim Virtual Receptionists

The call and web chat answering professionals.

$1,000+
< $25 / hr
10 - 49
Thatcham, United Kingdom
Ability to deliver
15.6
7.9
5.4
Reviews
Clients & experience
Market presence
Service Focus
10%
90% Other
Customer Service Outsourcing

The Contact Company

Your Customer, Our Priority.

Undisclosed
Undisclosed
1,000 - 9,999
Birkenhead, United Kingdom
Ability to deliver
16.2
0.1
5.6
Reviews
Clients & experience
Market presence
Service Focus
60%
40% Other
Customer Service Outsourcing

Arise

ELEVATE YOUR COSTUMER

$250,000+
$25 - $49 / hr
250 - 999
Leeds, United Kingdom
Ability to deliver
15.1
6
Reviews
Market presence
Service Focus
61%
39% Other
Customer Service Outsourcing

Commversion | Managed Live Chat

24/7 Managed Live Chat Service

$1,000+
Undisclosed
50 - 249
London, United Kingdom
Ability to deliver
16.3
0.8
5.2
Reviews
Clients & experience
Market presence
Service Focus
20%
80% Other
Customer Service Outsourcing

Oneresource Virtual Assistants Ltd

One Team, One Solution

$1,000+
$25 - $49 / hr
10 - 49
Banbury, United Kingdom
Ability to deliver
15.9
5.4
Reviews
Market presence
Service Focus
10%
90% Other
Customer Service Outsourcing

Contenders Breakdown

Konecta

We are Konecta.We are global.We are sustainable.

$1,000+
< $25 / hr
10,000+
Milton Keynes, United Kingdom
Ability to deliver
6
Service Focus
20%
80% Other
Customer Service Outsourcing

CALLCARE

London Call Centre Solutions

$1,000+
< $25 / hr
250 - 999
London, United Kingdom
Ability to deliver
0.1
5.5
Service Focus
41%
59% Other
Customer Service Outsourcing

FM Outsource

A Fresh Approach To Customer Service Outsourcing

$1,000+
< $25 / hr
250 - 999
Bury, United Kingdom
Ability to deliver
5.5
Service Focus
80%
20% Other
Customer Service Outsourcing

EvaluAgent

Quality and Compliance Software

Undisclosed
Undisclosed
2 - 9
Middlesbrough, United Kingdom
Ability to deliver
5.4
Service Focus
100%
Customer Service Outsourcing

Clearanswer

Happy people-end-user customers

$1,000+
< $25 / hr
250 - 999
Borough Green, United Kingdom
Ability to deliver
5.2
Service Focus
46%
54% Other
Customer Service Outsourcing

MPL Contact

Telecommunications Agency

$1,000+
< $25 / hr
50 - 249
Sutton Coldfield, United Kingdom
Ability to deliver
5.2
Service Focus
51%
49% Other
Customer Service Outsourcing

GFM ClearComms

Award Winning Contact Centre and Promotions Agency

$1,000+
< $25 / hr
50 - 249
Colchester, United Kingdom
Ability to deliver
5.2
Service Focus
75%
25% Other
Customer Service Outsourcing

Ant Marketing

Connecting you with your target market

$1,000+
< $25 / hr
250 - 999
Sheffield, United Kingdom
Ability to deliver
5.4
Service Focus
30%
70% Other
Customer Service Outsourcing

Call a Real Person

Family run caring call answering service

Undisclosed
Undisclosed
2 - 9
Newquay, United Kingdom
Ability to deliver
4.5
Service Focus
100%
Customer Service Outsourcing

go-centric Limited

Glasgow based Business Process Outsourcer

Undisclosed
Undisclosed
50 - 249
Glasgow, United Kingdom
Ability to deliver
4.9
Service Focus
45%
55% Other
Customer Service Outsourcing

North Star Direct

Telecommunications Agency Salterforth

$1,000+
< $25 / hr
10 - 49
Salterforth, United Kingdom
Ability to deliver
5.2
Service Focus
50%
50% Other
Customer Service Outsourcing

JAM

Answering your calls so you don’t have to.

$1,000+
< $25 / hr
50 - 249
Borehamwood, United Kingdom
Ability to deliver
5.4
Service Focus
40%
60% Other
Customer Service Outsourcing

Future Formations Ltd

Company Setup and Registered Office

Undisclosed
Undisclosed
2 - 9
London, United Kingdom
Ability to deliver
5.8
Service Focus
50%
50% Other
Customer Service Outsourcing

Answer4u

The UK's Leading 24 Hr Telephone Answering Service

$1,000+
< $25 / hr
50 - 249
Nottingham, United Kingdom
Ability to deliver
0.3
5.5
Service Focus
35%
65% Other
Customer Service Outsourcing

Ventrica

THE CUSTOMER EXPERIENCE SPECIALIST

$1,000+
< $25 / hr
250 - 999
Southend-on-sea, United Kingdom
Ability to deliver
5.6
Service Focus
23%
77% Other
Customer Service Outsourcing