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Leaders Matrix

Top United Kingdom Business Process Outsourcing Companies - Leaders Matrix

LAST UPDATED Apr 19, 2021

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  1. 1 The Contact Company
  2. 2 Quantanite
  3. 3 Intelligent Office
  4. 4 time etc
  5. 5 Arise
  6. 6 VirtusaPolaris
  7. 7 Verbatim Virtual Receptionists
  8. 8 Aidey
  9. 9 AnswerConnect
  10. 10 Abacus Cambridge Partners
  11. 11 Beyond Codes Inc.
  12. 12 Moneypenny
  13. 13 SmartPA
  14. 14 Navigant PACE
  15. 15 Fusion Business Solutions Pvt Ltd

Top 15 Business Process Outsourcing Services in the United Kingdom

The Contact Company

Your Customer, Our Priority.

Undisclosed
Undisclosed
1,000 - 9,999
Birkenhead, United Kingdom
Ability to deliver
16.7
6.2
8.4
Reviews
Clients & experience
Market presence
Service Focus
100%
Non-Voice BPO/Back Office Services

Quantanite

The BPO & Customer Experience provider of choice

$1,000+
< $25 / hr
1,000 - 9,999
London, United Kingdom
Ability to deliver
17.2
6
7.6
Reviews
Clients & experience
Market presence
Service Focus
60%
40% Other
Non-Voice BPO/Back Office Services

Intelligent Office

Your Staff. Your Office. Your Success.

Undisclosed
Undisclosed
250 - 999
United Kingdom
Ability to deliver
14.5
6.8
9.6
Reviews
Clients & experience
Market presence
Service Focus
100%
Non-Voice BPO/Back Office Services

time etc

Uber talented people, by the hour

$1,000+
< $25 / hr
250 - 999
Birmingham, United Kingdom
Ability to deliver
13.3
7
9.1
Reviews
Clients & experience
Market presence
Service Focus
75%
25% Other
Non-Voice BPO/Back Office Services

Arise

ELEVATE YOUR COSTUMER

$250,000+
$25 - $49 / hr
250 - 999
Leeds, United Kingdom
Ability to deliver
15.1
7
9.6
Reviews
Clients & experience
Market presence
Service Focus
90%
10% Other
Non-Voice BPO/Back Office Services

VirtusaPolaris

Accelerating Business Outcomes

$1,000+
< $25 / hr
1,000 - 9,999
London, United Kingdom
Ability to deliver
16.2
7
9.7
Reviews
Clients & experience
Market presence
Service Focus
30%
70% Other
Non-Voice BPO/Back Office Services

Verbatim Virtual Receptionists

The call and web chat answering professionals.

$1,000+
< $25 / hr
10 - 49
Thatcham, United Kingdom
Ability to deliver
16
6.6
8.5
Reviews
Clients & experience
Market presence
Service Focus
100%
Non-Voice BPO/Back Office Services

Aidey

OUTSTANDING CUSTOMER SUPPORT & SALES OUTSOURCING

$1,000+
< $25 / hr
10 - 49
London, United Kingdom
Ability to deliver
16.3
5.5
7.2
Reviews
Clients & experience
Market presence
Service Focus
85%
15% Other
Non-Voice BPO/Back Office Services

AnswerConnect

24x7 Live Call Answering Service

Undisclosed
Undisclosed
50 - 249
Edinburgh, United Kingdom
Ability to deliver
15.6
7.2
9
Reviews
Clients & experience
Market presence
Service Focus
100%
Non-Voice BPO/Back Office Services

Abacus Cambridge Partners

Your Transformation Partner

Undisclosed
Undisclosed
50 - 249
London, United Kingdom
Ability to deliver
17.4
6.6
7.7
Reviews
Clients & experience
Market presence
Service Focus
50%
50% Other
Non-Voice BPO/Back Office Services

Beyond Codes Inc.

Global Lead Generation & Appointment Setting firm

$25,000+
$25 - $49 / hr
250 - 999
Hammersmith, United Kingdom
Ability to deliver
15.8
6
7.9
Reviews
Clients & experience
Market presence
Service Focus
55%
45% Other
Non-Voice BPO/Back Office Services

Moneypenny

The leading outsourced communications provider

Undisclosed
Undisclosed
250 - 999
Wrexham, United Kingdom
Ability to deliver
15.9
6.1
9
Reviews
Clients & experience
Market presence
Service Focus
100%
Non-Voice BPO/Back Office Services

SmartPA

Virtual Assistant and Admin Support Services

$1,000+
< $25 / hr
250 - 999
Edinburgh, United Kingdom
Ability to deliver
16.6
6
8.2
Reviews
Clients & experience
Market presence
Service Focus
80%
20% Other
Non-Voice BPO/Back Office Services

Navigant PACE

TAILORED SOLUTIONS FOR COMPLEX CLAIMS

$1,000+
< $25 / hr
10 - 49
London, United Kingdom
Ability to deliver
14.6
5
7
Reviews
Clients & experience
Market presence
Service Focus
100%
Non-Voice BPO/Back Office Services

Fusion Business Solutions Pvt Ltd

A Trusted Business Process Outsourcing Partner

$1,000+
< $25 / hr
250 - 999
Kingsbury Middlesex, United Kingdom
Ability to deliver
17.4
5
7.5
Reviews
Clients & experience
Market presence
Service Focus
40%
60% Other
Non-Voice BPO/Back Office Services

Contenders Breakdown

Dutytaker

Let’s get competitive edge over your competitors

$5,000+
< $25 / hr
10 - 49
Manchester, United Kingdom
Ability to deliver
16.3
5
6
Service Focus
85%
15% Other
Non-Voice BPO/Back Office Services

TELUS International

Premium multilingual BPO Contact Center.

$1,000+
< $25 / hr
10,000+
Old Trafford, United Kingdom
Ability to deliver
16.8
5
8
Service Focus
100%
Non-Voice BPO/Back Office Services

Morae Global

We find clarity in chaos.

$1,000+
< $25 / hr
250 - 999
London, United Kingdom
Ability to deliver
13.5
6.5
8.1
Service Focus
100%
Non-Voice BPO/Back Office Services

Global Payments

PAYMENT TECHNOLOGY SOLUTIONS

$1,000+
< $25 / hr
1,000 - 9,999
United Kingdom
Ability to deliver
13.9
5
8.8
Service Focus
100%
Non-Voice BPO/Back Office Services

Pearl Lemon

AWARD WINNING SEO & B2B LEAD GENERATION AGENCY

$1,000+
$50 - $99 / hr
10 - 49
London, United Kingdom
Ability to deliver
18.5
8.2
9.1
Service Focus
10%
90% Other
Non-Voice BPO/Back Office Services

Commversion | Managed Live Chat

24/7 Managed Live Chat Service

$1,000+
Undisclosed
50 - 249
London, United Kingdom
Ability to deliver
16.3
8.6
7.7
Service Focus
20%
80% Other
Non-Voice BPO/Back Office Services

TravCom

The Premier accounting system for Travel Agencies.

$1,000+
< $25 / hr
50 - 249
Leicester, United Kingdom
Ability to deliver
14.6
5
6.6
Service Focus
50%
50% Other
Non-Voice BPO/Back Office Services

Oneresource Virtual Assistants Ltd

One Team, One Solution

$1,000+
$25 - $49 / hr
10 - 49
Banbury, United Kingdom
Ability to deliver
13.2
6.6
7.9
Service Focus
50%
50% Other
Non-Voice BPO/Back Office Services

SYKES

International BPO and Customer Experience Company

$5,000+
< $25 / hr
10,000+
Edinburgh, United Kingdom
Ability to deliver
6.4
9.2
Service Focus
90%
10% Other
Non-Voice BPO/Back Office Services

Juice Tactics

Services for Hubspot Users & Agencies

$10,000+
$150 - $199 / hr
2 - 9
Watford, United Kingdom
Ability to deliver
16.3
7.8
8
Service Focus
20%
80% Other
Non-Voice BPO/Back Office Services

Paragon Sales Solutions

B2B Telemarketing & Marketing Agency

$1,000+
$25 - $49 / hr
2 - 9
Leicester, United Kingdom
Ability to deliver
17.3
6
7.4
Service Focus
20%
80% Other
Non-Voice BPO/Back Office Services

Firstsource Solutions

We change the game for our clients.

$100,000+
< $25 / hr
1,000 - 9,999
London, United Kingdom
Ability to deliver
5
7.8
Service Focus
80%
20% Other
Non-Voice BPO/Back Office Services

Curral

We Capture Customers

$1,000+
$25 - $49 / hr
2 - 9
Stevenage, United Kingdom
Ability to deliver
15.8
5
7.2
Service Focus
30%
70% Other
Non-Voice BPO/Back Office Services

Lead Pronto

Creating Monumental Customer Growth That Works

$1,000+
$50 - $99 / hr
2 - 9
WIRRAL, United Kingdom
Ability to deliver
17.3
6.7
6.9
Service Focus
10%
90% Other
Non-Voice BPO/Back Office Services

Virtalent

An Award Winning Virtual Assistant Services.

$1,000+
< $25 / hr
10 - 49
Birmingham, United Kingdom
Ability to deliver
8.2
9.1
Service Focus
100%
Non-Voice BPO/Back Office Services