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Top Help Desk Services in Lviv

Ratings Updated: March 15, 2025

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All Companies Services Guide

7 Companies

5 Leaders 2 Contenders

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7 Companies

Country: Ukraine

City: Lviv

List of the Top Lviv Outsourced Help Desk Services

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Infopulse

4.7 10 reviews

$50,000+

$50 - $99 / hr

1,000 - 9,999

L'viv, Ukraine

Services provided

15% IT Managed Services

15% Custom Software Development

15% IT Strategy Consulting +9

10% Cybersecurity

10% Enterprise App Modernization

5% AI Development

5% Application Management & Support

5% Application Testing

5% BI & Big Data Consulting & SI

5% Cloud Consulting & SI

5% Mobile App Development

5% Robotics Process Automation

Focus Areas

20% Help desk

20% Managed Hosting Services

20% Managed Software Application & Solutions +6

10% Network

10% Security

5% Disaster Recovery

5% Hardware

5% Other IT managed services

5% Telecom

Infopulse is an IT company specializing in Managed IT Services and IT Support Services, providing expertise in complex projects such as Office 365 migrations and SAP S/4HANA implementations. They received positive feedback for their efficiency, strong project management, and problem-solving skills, with 100% of reviewers expressing satisfaction with their services. Clients noted effective communication and a committed approach to addressing challenges.

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Reviews mention Communicative

Clients consistently highlight Infopulse's strong communication skills, noting their professionalism and attentiveness. One client emphasized the 'really good communication' throughout the project, while another praised their 'openness' and 'responsibility.' This positive feedback indicates that Infopulse effectively collaborates with clients, making project management easier and contributing to overall satisfaction with their services.

Migration to Office 365 for Lighting Manufacturer

5.0 Dec 12, 2019

We had really good communication. They prepared a task list, and we just had to follow it. The project management was very easy. We used one Excel sheet to organize, which was enough.

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Mobile App Dev & Design for Olympic Committee

4.0 Jan 5, 2018

The outcome and feedback for the app were good but it still had a few minor bugs. The overall impression from the public was positive and the app fulfilled its purpose. Their team delivered good results and great communication.

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2 of 2 IT Managed Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Migration to Office 365 for Lighting Manufacturer

5.0 — After examining server activity, Infopulse synchronized Azure Active Directories for a lighting manufacturer. They centralized all email activity from three separate providers to Microsoft Read more

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Denmark (1)

France (1)

Germany (2)

Ireland (1)

Italy (1)

Sweden (1)

Ukraine (2)

United States (1)

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GTM Plus

4.9 6 reviews

$25,000+

$25 - $49 / hr

50 - 249

L'viv, Ukraine

Services provided

10% IT Managed Services

25% Custom Software Development

25% Web Development +3

20% Mobile App Development

10% IT Staff Augmentation

10% IT Strategy Consulting

Focus Areas

10% Help desk

20% Other IT managed services

10% Disaster Recovery +6

10% Hardware

10% Managed Hosting Services

10% Managed Software Application & Solutions

10% Network

10% Security

10% Telecom

GTM Plus is a versatile software development company specializing in full-cycle web and mobile app development. Across several client reviews, 100% emphasize their impressive project management and swift communication, with all mentioning the effective use of tools like Slack and Jira. Clients appreciate GTM Plus's professionalism, quality deliverables, and ability to meet deadlines consistently.

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Reviews mention Communicative

Clients consistently commend GTM Plus for their effective communication throughout projects. One CEO highlighted their proactive communication style and the insightful questions they posed, which facilitated collaboration. A product manager noted the smooth and effective communication, emphasizing the role of a scrum master as a point of contact. Additionally, a business analyst praised the ease of collaboration and constant status updates. Overall, the sentiment towards GTM Plus's communicative approach is overwhelmingly positive.

Wordpress Dev for Recruitment Agency

5.0 Jul 1, 2020

GTM Plus managed this project and always came up with solutions instead of problems. We used Slack, Google Meet and Jira for communication. We also liked the way they communicated with us and the questions they asked.

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Cloud Platform & App Development for Tech Company

5.0 Jan 15, 2020

Communication with them has been smooth and effective throughout the process. We have a scrum master as a point of contact, and we use tools like Slack, Jira, and email to stay in touch.

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App Development for Mobile App Advertising Startup

5.0 Nov 7, 2019

From my perspective, communication was the best thing about them. It was easy to collaborate with the designers. We had a close collaboration with their specialists, and the communication with them was perfect.

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Germany (1)

Ukraine (5)

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NEXEL

5.0 3 reviews

$1,000+

$25 - $49 / hr

2 - 9

L'viv, Ukraine

Services provided

15% IT Managed Services

25% Mobile App Development

25% Web Development +5

15% CRM Consulting and SI

10% UX/UI Design

5% Search Engine Optimization

3% Internet & Technology Law

2% Corporate Law

Focus Areas

50% Help desk

50% Website Maintenance

NEXEL is a web development company renowned for delivering optimized websites with a strong focus on client satisfaction and consistent communication. They are praised for their exceptional attention to detail and ability to adapt to client needs, with 100% positive feedback highlighting their high-quality work and reliable support.

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Symphony Solutions

4.8 14 reviews

$25,000+

$50 - $99 / hr

250 - 999

L'viv, Ukraine

Services provided

15% IT Managed Services

30% Cloud Consulting & SI

15% Enterprise App Modernization +4

10% BI & Big Data Consulting & SI

10% Custom Software Development

10% Digital Strategy

10% IT Staff Augmentation

Focus Areas

30% Help desk

40% Other IT managed services

30% Managed Hosting Services

Symphony Solutions is a versatile IT company offering services including digital marketing, branding, and web development. Their expertise lies in Managed IT Services, providing secure healthcare solutions and strategic digital marketing. With a team praised for flexibility and professionalism, 100% of reviews highlight their dedication and cohesion, leading to successful project outcomes and increased brand recognition.

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Reviews mention Team players

Clients consistently commend Symphony Solutions for their collaborative approach and strong team dynamics. One client noted that the team 'synchronized very well' and 'gathered and understood all our requirements.' Another emphasized that Symphony Solutions treated the project as their own, showcasing a partnership mentality. Overall, the sentiment reflects a high level of satisfaction with the team's professionalism and effective communication throughout the project lifecycle.

Custom Software Dev for Computer Software Company

5.0 Oct 22, 2019

The most impressive thing about Symphony Solutions, is that while working with this company I have the impression that they consider this project as their own. This has been like a partnership and that they're working not just to respond to my requirements, but to build a successful product that will solve the users' needs. I also liked the team composition, structure and their professional communication while we were making all the features.

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Product Design, Development for Floriculture Sector

5.0 Jul 25, 2019

They were very effective and synchronized as a team, since they've gathered and understood well our requirements for what needed to be done, they've made a market research and updated our concept, created a modern and intuitive design and built the website in the agreed deadline for delivery. The most impressive thing about Symphony Solutions, is that while working with this company I've got the impression that they consider this project as their own, and that they're working not just to respond to my requirements, but to build a successful product that will solve the users' needs.

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1 of 1 IT Managed Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Secure Healthcare Solution for eHealth Platform

5.0 — An eHealth platform has hired Symphony Solutions to build a secure healthcare solution. The goal is to allow users to self-test while guaranteeing the identity of the person taking the test. Read more

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Denmark (1)

Germany (1)

Italy (1)

Malta (1)

Netherlands (4)

United States (1)

England (2)

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Maxitech

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

Lviv, Ukraine

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +2

20% IT Strategy Consulting

20% Other IT Consulting and SI

Focus Areas

25% Help desk

25% Managed Hosting Services

25% Managed Software Application & Solutions +3

10% Hardware

10% Network

5% Security

Maxitech is a Managed IT Services provider specializing in IT monitoring, hardware scanning, and IT support services. Feedback is overwhelmingly positive, with clients praising their trustworthiness and responsibility. Approximately 100% of reviewers express satisfaction, highlighting effective communication and project management. Maxitech is recommended for their reliability and openness in outsourcing IT management solutions.

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1 of 1 IT Managed Services reviews are 5 stars

Less than $10,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT System Monitoring for Danish Fabric Manufacturer

5.0 — Maxitech conducts IT monitoring for a Danish textile company. They’ve configured the client’s hardware to allow for traffic scans and stability checks. They’re also setting up an internal IT Read more

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ProgGenius

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

L'viv, Ukraine

Services provided

15% IT Managed Services

15% Cloud Consulting & SI

15% Cybersecurity +5

15% IT Strategy Consulting

10% Blockchain

10% Custom Software Development

10% Mobile App Development

10% Web Development

Focus Areas

50% Help desk

50% Network

Located in L'viv, Ukraine, ProgGenius is a small IT strategy consulting company. Their services include IT strategy consulting and cloud consulting & SI.
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Edver

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

L'viv, Ukraine

Services provided

20% IT Managed Services

20% Application Management & Support

20% Enterprise App Modernization +3

20% IT Staff Augmentation

10% CRM Consulting and SI

10% Low/No Code Development

Focus Areas

20% Help desk

20% Managed Software Application & Solutions

20% Security +4

10% Disaster Recovery

10% Managed Hosting Services

10% Network

10% Other IT managed services

CRM consulting and SI company Edver was founded in 2020. The small team provides CRM consulting and SI and IT managed services.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Infopulse

2 GTM Plus

3 NEXEL

4 Symphony Solutions

5 Maxitech

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 5 Lviv Outsourced Help Desk Services

Infopulse

$50,000+

$50 - $99 / hr

1,000 - 9,999

L'viv, Ukraine

Ability to deliver

34.1/40.0

15.4/20 Reviews

9.9/10 Clients & Experience

8.8/10 Market Presence

Service focus

15% IT Managed Services

20% Help desk

85% Other

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GTM Plus

$25,000+

$25 - $49 / hr

50 - 249

L'viv, Ukraine

Ability to deliver

28.4/40.0

15.8/20 Reviews

7.2/10 Clients & Experience

5.5/10 Market Presence

Service focus

10% IT Managed Services

10% Help desk

90% Other

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NEXEL

$1,000+

$25 - $49 / hr

2 - 9

L'viv, Ukraine

Ability to deliver

20.4/40.0

16.4/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

15% IT Managed Services

50% Help desk

85% Other

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Symphony Solutions

$25,000+

$50 - $99 / hr

250 - 999

L'viv, Ukraine

Ability to deliver

17.3/40.0

17.3/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

15% IT Managed Services

30% Help desk

85% Other

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Maxitech

$1,000+

$25 - $49 / hr

10 - 49

Lviv, Ukraine

Ability to deliver

20.8/40.0

16.2/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

20% IT Managed Services

25% Help desk

80% Other

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ProgGenius

$5,000+

$25 - $49 / hr

10 - 49

L'viv, Ukraine

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

15% IT Managed Services

50% Help desk

85% Other

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Edver

$10,000+

$50 - $99 / hr

10 - 49

L'viv, Ukraine

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

20% IT Managed Services

20% Help desk

80% Other

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Top Help Desk Services in Lviv

List of the Top Lviv Outsourced Help Desk Services

Reviews mention Communicative

Migration to Office 365 for Lighting Manufacturer

Mobile App Dev & Design for Olympic Committee

Migration to Office 365 for Lighting Manufacturer

Reviews mention Communicative

Wordpress Dev for Recruitment Agency

Cloud Platform & App Development for Tech Company

App Development for Mobile App Advertising Startup

Reviews mention Team players

Custom Software Dev for Computer Software Company

Product Design, Development for Floriculture Sector

Secure Healthcare Solution for eHealth Platform

IT System Monitoring for Danish Fabric Manufacturer

Get closer to kicking off your next project today

List of the Top 5 Lviv Outsourced Help Desk Services