Design & Development for Performance Marketing Company
5.0
Aug 30, 2016
Because of the honesty exhibited by Innovecs, we were always able to replace people and get someone with the proper skillset. Innovecs has implemented changes quickly without affecting our team or the project. One of the things that I've really liked about Innovecs is that I am able to deal with C-level people there. They have been accessible and incredibly honest about the situation, whether it's good or bad. As a remote customer, I don't have anyone on the floor managing the team. Innovecs has to do this internally, which goes back to the issue of trust. I have to trust that Innovecs is doing what was promised and that my best interests as a client are at the forefront of their decision-making. I'm involved in these matters, but I'm not the expert. So I have to rely on Innovecs to be honest and upfront about what they're doing. Whether the news is good or bad, such as delays or tasks that are delivered ahead of schedule, the overriding thing for me is honesty. Expectations should never be set so high as to shatter relationships to an irreconcilable point. The culture there speaks for itself. From the CEO, down to the project management level, Innovecs is completely honest.