# Top Customer Support Services in Ukraine

Highly reviewed Customer Support companies in Ukraine include Helpware CX, CCIG Group, Simply Contact, Talent First, EverHelp, LimTC, GotYourBack Support, BPO Nextdoor, Global Bilgi, Intellink.



We verify reviews and evaluate companies so you can choose with confidence.
We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch)

## List of the Best Top Customer Support Services in Ukraine

Ratings Updated: Aug 14, 2026


### [Helpware CX](https://clutch.co/profile/helpware-cx)
#### 4.8 out of 5 star rating (47 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Kyiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 20% Call Center Services
- 10% Content Moderation Services
- 50% Customer Service Outsourcing
- 10% Data Annotation Services

#### Company description
Helpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
[Visit Website](https://helpware.com/cx/services/customer-support?utm_source=clutch.co&utm_medium=referral&utm_campaign=customer-support-ua)


#### High-quality work
Helpware consistently receives high praise for delivering high-quality work across various projects. Clients commend their outstanding communication, proactive approach, and ability to exceed performance expectations. For instance, one client noted Helpware's 'phenomenal' quality of work, while another highlighted their capacity to improve customer response times significantly. Overall, the sentiment reflects strong satisfaction with Helpware's reliable and exceptional service, with multiple clients expressing no areas for improvement.
- Centralization Process & Outsourcing Svcs for Treatment Firm (5.0/5, Aug 18, 2021): When we started centralizing our process, we’ve been able to increase our efficiency and performance. Helpware’s quality of work is phenomenal, and they ensure that they present regular reports. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/110972)
- Image Annotation for Computer Vision Software (5.0/5, May 29, 2019): The quality of their work is also key. In our business, feeding bad data into a model is worse than not feeding any data at all. They're providing high-quality images that are as good, if not better, than what we could have done in-house. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109902)
- Customer Support for Lifestyle Product Supplier (5.0/5, Apr 4, 2019): Within three months, our first reply times went down from days or weeks to mere minutes, and our total resolution times are down to just over an hour. Helpware also keeps five payment gateways from getting suspended by addressing fraud and chargeback fees. Thanks to their internal procedures, constant coaching, and overall productivity, Helpware reliably produces high-quality and detailed work. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/84412)
- BPO for Meditation App Business (5.0/5, Nov 9, 2020): They’re an awesome organization to partner with. We had clear expectations in terms of revenue targets and they exceeded them. In their first quarter, they were right on-par with if not performing better than our previous rep. When we first engaged them, we were expecting them to at least perform at 55% net retention, and they’ve exceeded that for two quarters going into their third in the 70% range. Helpware has performed well. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109848)
- Customer Support for Analytics Company (5.0/5, Sep 27, 2018): Our customers are pleased with the availability and quality of the services that Helpware provides. Internally, we’re very happy with their work, which is why we continue to renew our contract with them. Both the quality of their work and their passion for delivering a great service have exceeded our expectations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127201)

#### Reviewed 1 time in the past 6 months

Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.
- 0 of 1 reviews is 5 stars
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/helpware-cx?sort_by=date_desc&verified=true#reviews)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.
[Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews)
- $50,000 to $199,999 (12 reviews)
- $10,000 to $49,000 (10 reviews)
- Less than $10,000 (4 reviews)
- $200,000 to $999,999 (3 reviews)
- $1,000,000 to $9,999,999 (3 reviews)
- $10,000,000 + (1 reviews)

#### Completed projects in 5 countries
- Canada (1 projects)
- Georgia (1 projects)
- Kenya (1 projects)
- New Zealand (1 projects)
- United States (40 projects)

This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Pakistan Lahore Time (PLT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Solomon Standard Time (SST)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Bangladesh Standard Time (BST)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
[View Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews)

---

### [CCIG Group](https://clutch.co/profile/ccig-group)
#### 4.9 out of 5 star rating (23 reviews)
- $10,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Kyiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 40% Call Center Services
- 40% Customer Service Outsourcing

#### Company description
CCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction.
[Visit Website](https://ccig-group.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Well-organized projects
Clients have consistently praised CCIG Group for their well-organized project management, highlighting timely deliveries and responsiveness to needs. One client noted, "Their project management was well-organized, and all items were delivered on time," while another emphasized their "excellent operational control" and stability in staffing. Overall, the sentiment reflects strong satisfaction with CCIG Group's professionalism, attention to detail, and commitment to quality service.
- Customer Support Services for Press Distributor (5.0/5, Sep 15, 2025): Their project management was well-organized, and all items were delivered on time. They were responsive to my needs and provided good support throughout. [Read Full Review](https://clutch.co/go-to-review/ccig-group/405853)

#### Experience in 12 industries

CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
[Read All Reviews](https://clutch.co/profile/ccig-group?verified=true#reviews)

##### Insurance Experience
CCIG Group demonstrates strong expertise in the Insurance industry, particularly in managing automotive assistance services. Clients appreciate their efficient operation of customer service hotlines, achieving rapid stability and high service standards. Their flexibility in addressing short-term needs and commitment to strict SLA compliance are notable strengths. Overall sentiment from clients indicates satisfaction with their timely deliveries and effective communication, positioning CCIG Group as a reliable partner for insurance-related support and service coordination.
- 1 review for insurance industry
- Unknown avg. project cost
- Customer Service Support for Insurance Assistance Company (4.5/5, Feb 20, 2026): CCIG Group operates a customer service hotline for an insurance assistance company. The team manages the client's communication and coordinates roadside and accident services. [Read Full Review](https://clutch.co/go-to-review/ccig-group/437688)

##### Transportation Experience
CCIG Group has demonstrated significant expertise in the Transportation industry, particularly in customer service for airlines. Their ability to manage a 24/7 customer support line for LOT Polish Airlines led to a substantial reduction in call wait times and improved customer satisfaction scores. Clients appreciate their operational flexibility and scalability, alongside effective project management. Overall, CCIG Group's strengths in multilingual support, sales integration, and performance metrics make them a strong candidate for Transportation-related projects.
- 1 review for transportation industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Customer Service Outsourcing for Airline (5.0/5, Jul 30, 2025): CCIG Group provides outsourced customer service for an airline. The team handles inquiries related to bookings, cancellations, and flight statuses. They also provide sales assistance and chatbot maintenance. [Read Full Review](https://clutch.co/go-to-review/ccig-group/394296)

##### Supply Chain, Logistics, and Transport Experience
CCIG Group exhibits significant expertise in the Supply Chain, Logistics, and Transport sectors, particularly in providing multilingual customer support for high-demand clients. Client feedback highlights their adaptability, reliability, and proactive approach, achieving impressive service metrics such as a 93.8% answer rate and 92.1% quality rating. Their scalable team structure and seamless management of operational changes further underscore their value, making them a strong candidate for businesses seeking robust support in these industries.
- 1 review for supply chain, logistics, and transport industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Support Outsourcing for Customer Support Co (5.0/5, Aug 19, 2025): CCIG Group provides multilingual customer support for a customer support company. The team works on phone, email, and live chat handling in German, English, Czech, and Polish. [Read Full Review](https://clutch.co/go-to-review/ccig-group/399359)

##### Real estate Experience
CCIG Group has demonstrated exceptional expertise in the real estate sector, notably improving lead qualification by 78% and achieving over 90% customer satisfaction. Their proactive approach and adaptability to client needs foster a collaborative partnership rather than a traditional outsourcing relationship. Clients highlight CCIG's efficiency in handling inbound inquiries and accurate data management, which significantly enhances operational performance. Overall, their commitment to tailored solutions and transparency positions them as a strong candidate for real estate projects.
- 1 review for real estate industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Service Support for Real Estate Agency (5.0/5, Aug 21, 2025): CCIG Group provides first-line customer service and lead qualification support for a real estate agency. Their work includes handling inbound calls and emails, CRM data entry, and regular reporting. [Read Full Review](https://clutch.co/go-to-review/ccig-group/399981)

##### Recreation Experience
CCIG Group has garnered positive feedback from clients in the Recreation industry, particularly for their effective customer service solutions. Clients noted their success in meeting key performance indicators, highlighting the company's professionalism and strong cultural fit. The team's proactive project management and timely delivery of services were praised, suggesting that CCIG Group is well-equipped to enhance customer engagement and operational efficiency in the Recreation sector.
- 1 review for recreation industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Custome Service Outsourcing for Recreation Co (5.0/5, Sep 4, 2025): CCIG Group provides customer service outsourcing for a recreation company. The team handles the client's customer service hotline and works to achieve the required KPIs. [Read Full Review](https://clutch.co/go-to-review/ccig-group/403329)

##### Other Industry Experience
CCIG Group has received positive feedback from clients in the Other Industry, showcasing their expertise in multichannel customer support and operational reliability. Clients appreciate their seamless handling of high volumes of inquiries, leading to improved sales performance. Their flexibility and proactive collaboration in optimizing processes have established them as a strategic partner. The overall sentiment highlights their consistent delivery, strong operational control, and ability to adapt, making them a valuable asset for businesses seeking enhanced customer experience solutions.
- 1 review for other industry industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Customer Service Outsourcing for Consumer Electronics Co (5.0/5, Sep 4, 2025): CCIG Group has provided inbound customer support for a consumer electronics company. The team has handled queries via phone, email, chat, and social media and managed back-office order and payment tasks. [Read Full Review](https://clutch.co/go-to-review/ccig-group/403264)

##### Automotive Experience
CCIG Group has received positive feedback from Stellantis Poland, highlighting their expertise in lead verification and management within the automotive sector. Their efficient call center operations have significantly improved lead processing times and conversion rates, contributing to increased customer satisfaction. Clients commend CCIG for their professionalism, responsive project management, and ability to tailor solutions to meet specific business needs. Overall, their comprehensive service offerings and commitment to quality make them a strong fit for automotive companies seeking to enhance customer interactions.
- 1 review for automotive industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center & Customer Service Outsourcing for Automotive Company (5.0/5, Sep 7, 2025): CCIG Group provides call center services for an automotive company. The team manages inbound and outbound calls, collects and processes online orders, and provides real-time support through chat. [Read Full Review](https://clutch.co/go-to-review/ccig-group/403939)

##### Food & Beverages Experience
CCIG Group has demonstrated significant expertise in the Food & Beverages industry, particularly in logistical support for ice cream distribution. Clients commend their timely request processing, strong operational continuity, and effective management of seasonal needs. The company's high professionalism and low staff turnover contribute to a reliable partnership, making them a suitable choice for businesses seeking efficiency and seamless coordination in food logistics.
- 1 review for food & beverages industry
- 1 review is 5 stars
- Unknown avg. project cost
- Logistics & Call Center Services for Frozen Dessert Company (5.0/5, Sep 8, 2025): CCIG Group provides logistical support services for a frozen dessert company. The team manages the retail store ordering process, the warehouse return process, and maintenance requests. [Read Full Review](https://clutch.co/go-to-review/ccig-group/404097)

##### Telecommunications Experience
CCIG Group has established itself as a vital partner in the Telecommunications industry, particularly noted for its high-quality customer service and exceptional project management. Clients commend their flexibility in adapting to market changes and their effective handling of complex inquiries. Measurable successes include significant increases in mobile activations and customer satisfaction rates. Overall, CCIG's decade-long collaboration with Orange Polska underscores their reliability and alignment with industry needs, making them a suitable choice for telecommunications projects.
- 1 review for telecommunications industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Telecommunications Company (5.0/5, Sep 9, 2025): CCIG Group provides call center services for a telecommunications company. The team handles inquiries across all key contact channels and aims to achieve sales targets and improve service quality. [Read Full Review](https://clutch.co/go-to-review/ccig-group/404387)

##### Retail Experience
CCIG Group has demonstrated significant expertise in the Retail industry, providing comprehensive customer service solutions for both brick-and-mortar and online operations. Clients appreciate their operational flexibility, responsiveness, and the implementation of advanced IT support systems, which enhance customer interaction across multiple channels. The positive sentiment reflects their impact on customer satisfaction and operational efficiency, making them a reliable partner for retail businesses seeking to optimize customer service and engagement.
- 2 reviews for retail industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Service Outsourcing for Retail Company (4.5/5, Sep 11, 2025): CCIG Group provides customer service support for a retail company through three contact channels. Their tasks include handling complaints, providing information, logging technical issues, and managing feedback. [Read Full Review](https://clutch.co/go-to-review/ccig-group/405052)
- Customer Service Outsourcing for Grocery Store Chain (5.0/5, Oct 28, 2025): CCIG Group provides ongoing comprehensive customer service support for a grocery store chain. The team is responsible for managing multi-channel customer interactions and CRM integrations for the client. [Read Full Review](https://clutch.co/go-to-review/ccig-group/416244)

##### Energy & natural resources Experience
CCIG Group has demonstrated significant expertise in the Energy & natural resources sector through its comprehensive 24/7 customer service for E.ON Polska. Clients highlight their high service quality, with a 95% quality rating and 98% fulfillment of hourly demand, showcasing effective project management and operational efficiency. The team's commitment to customer satisfaction and a collaborative work environment positively impacts service outcomes. Potential clients in the energy sector can expect reliable and knowledgeable support, although ongoing training for advisors could enhance service quality further.
- 1 review for energy & natural resources industry
- 1 review is 5 stars
- Unknown avg. project cost
- Back Office Outsourcing for Renewable Energy Company (5.0/5, Oct 29, 2025): CCIG Group provides 24/7 customer service for a renewable energy company. They handle inbound calls, address complaints, update accounts, and provide back-office support to enhance customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/ccig-group/416485)

##### Beauty & Cosmetics Experience
CCIG Group demonstrates significant expertise in the Beauty & Cosmetics sector, highlighted by their effective customer service and complaint handling for el nino parfum. Clients praise their high service quality, adherence to SLAs, and proactive communication strategies. The ability to seamlessly train new operators and provide regular performance evaluations further exemplifies their strengths. Overall, CCIG Group is well-regarded for their value, cultural alignment, and commitment to client success, making them a promising partner for businesses in the Beauty & Cosmetics industry.
- 1 review for beauty & cosmetics industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center & Customer Service Outsourcing for Perfumes Co (5.0/5, Sep 30, 2025): CCIG Group provides call center and outsourced customer service for a cosmetics and perfumes company. The team handles phone calls, emails, chats, and complaints, provides product advice, and contacts carriers. [Read Full Review](https://clutch.co/go-to-review/ccig-group/409915)

##### eCommerce Experience
CCIG Group has received strong feedback from clients in the eCommerce industry, highlighting their expertise in customer support, technical issue resolution, and proactive communication. Clients appreciate their professionalism, flexibility, and commitment to quality service, resulting in high customer satisfaction rates. The team's ability to handle large volumes of inquiries and adapt to evolving needs has significantly enhanced operational efficiency for eCommerce businesses. Overall, CCIG Group is well-regarded as a reliable partner for eCommerce projects.
- 3 reviews for ecommerce industry
- 3 reviews are 5 stars
- Unknown avg. project cost
- Customer Support Services for Press Distributor (5.0/5, Sep 15, 2025): CCIG Group provides customer support services for a press distributor. The team assists clients with purchasing and selecting the software, resolves technical issues, and provides additional support. [Read Full Review](https://clutch.co/go-to-review/ccig-group/405853)
- Call Center Services for Sports Apparel Company (5.0/5, Nov 3, 2025): CCIG Group provides helpline support for a sports apparel company, handling customer calls in Czech, Slovak, and Hungarian. The team also manages the complaint-handling process and provides content translation. [Read Full Review](https://clutch.co/go-to-review/ccig-group/417416)
- Customer Support & Call Center Services for Software Company (5.0/5, Dec 31, 2025): CCIG Group provides customer support and call center services for an e-commerce software company. The team assists customers, resolves technical issues, conducts outbound calling campaigns, and generates leads. [Read Full Review](https://clutch.co/go-to-review/ccig-group/427961)

##### Medical Experience
CCIG Group has received positive feedback from medical industry clients, highlighting their expertise in delivering responsive customer support solutions. Clients noted the company's operational agility, ability to scale services quickly, and commitment to quality, which significantly enhanced patient engagement and satisfaction. Their thorough handling of inquiries, both via voice and live chat, has led to measurable improvements in service capacity and response times, making them a strong partner for businesses seeking reliable support in the medical sector.
- 2 reviews for medical industry
- 2 reviews are 5 stars
- Unknown avg. project cost
- Customer Service Outsourcing for Medical Co (5.0/5, Sep 9, 2025): CCIG Group has managed inbound and outbound calls for a medical company. The team has also answered customer questions, resolved requests, directed cases, and handled live chat support. [Read Full Review](https://clutch.co/go-to-review/ccig-group/404367)
- Call Center Services for Medical Company (5.0/5, Mar 4, 2026): CCIG Group provides call center services for a medical company. The team is responsible for answering incoming calls and informing customers about service activities. [Read Full Review](https://clutch.co/go-to-review/ccig-group/440365)

##### Financial services Experience
CCIG Group has garnered positive feedback in the Financial services industry, particularly for its robust customer support and adaptability in meeting client needs. EFL SA highlighted CCIG's expertise in managing comprehensive post-sales services and effective financial document processing. The team consistently met key performance indicators, showcasing their reliability. Clients appreciate CCIG's flexibility and proactive problem-solving, making them a strong candidate for businesses seeking support in financial operations.
- 1 review for financial services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Support Services for Financial Solutions Company (5.0/5, Feb 6, 2026): CCIG Group provides post-sales customer support for a financial solutions company. The team manages inbound and outbound calls, recruits and trains agents, and processes financial documents. [Read Full Review](https://clutch.co/go-to-review/ccig-group/434613)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships.
[Read All Reviews](https://clutch.co/profile/ccig-group?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)
- $50,000 to $199,999 (1 reviews)
- $200,000 to $999,999 (1 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### 9% of employees work in Kyiv office
Kyiv, Ukraine
20 B Stepana Bandery Avenue
151 - 200 employees

[See All Locations (14)](https://clutch.co/profile/ccig-group#location)

---

### [Simply Contact](https://clutch.co/profile/simply-contact)
#### 4.8 out of 5 star rating (26 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Dnipro, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 35% Call Center Services
- 55% Customer Service Outsourcing

#### Company description
Simply Contact is a customer service BPO specializing in outsourced customer support, call center solutions, and remote customer care. Across diverse projects, they consistently receive high ratings for their adaptability and effective project management. Notably, 100% of reviewers praised their timely delivery and improvement in customer satisfaction, while 70% highlighted their multilingual support capabilities. Overall, Simply Contact is recognized for enhancing operational efficiency and customer service quality.
[Visit Website](https://simplycontact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Reliable
Clients consistently describe Simply Contact as a reliable partner, emphasizing their ability to meet expectations and deliver services on time. For instance, the CEO of Scrambly noted that Simply Contact's team was 'reliable, easy to work with,' and successfully managed customer support operations. Similarly, representatives from Yves Rocher highlighted their 'flexibility and reliability,' praising the team's dedication and involvement in their business needs. Overall, the sentiment surrounding Simply Contact's reliability is overwhelmingly positive.
- Call Center Services for Cosmetic & Beauty Brand (5.0/5, Feb 28, 2021): After 6 years of our cooperation, I can say without any doubt that Simply Contact experts perfectly perform their job. We are amazed by how they are involved in our business. Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions. [Read Full Review](https://clutch.co/go-to-review/simply-contact/82219)
- Contact Center Services for IT Staff Augmentation Company (5.0/5, Feb 3, 2021): Simply Contact has proven to be a great partner we can rely on. Our cooperation proceeds to be even more successful thanks to their flexibility of cooperation model and transparency of workflows. [Read Full Review](https://clutch.co/go-to-review/simply-contact/55282)
- Customer Service Outsourcing for AdTech Company (4.0/5, Dec 9, 2024): Simply Connect did a great job providing customer support agents to handle our email tickets on Freshdesk. They quickly got up to speed with our processes and maintained a friendly, professional tone when interacting with our customers. The team met all our expectations, resolving tickets on time and keeping our customers happy. They were reliable, easy to work with, and helped make our support operations run smoothly. [Read Full Review](https://clutch.co/go-to-review/simply-contact/336237)

#### 16 reviews mention Customer Service Outsourcing

Call Center Services for Wheelchair Rental System
4.5/5 — A wheelchair rental system has hired Simply Contact to manage their inbound customer support. The team handles inquiries and troubleshooting and provides guidance in both English and German.

- 13 of 16 Customer Service Outsourcing reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/simply-contact/198427)

#### Experience in 11 industries

Simply Contact has demonstrated strong capabilities across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and others. Reviews indicate a consistent ability to enhance customer support processes, improve satisfaction rates, and provide multilingual assistance. Clients praised their adaptability, project management, and quick onboarding of agents. Overall, sentiment is positive, particularly in IT, education, and marketing sectors, suggesting that Simply Contact is well-suited for projects requiring efficient customer service solutions.
[Read All Reviews](https://clutch.co/profile/simply-contact?verified=true#reviews)

##### Software Experience
Simply Contact demonstrates strong expertise in enhancing customer service operations within the Software industry. Clients commend their tailored solutions, effective project management, and ability to boost customer satisfaction metrics significantly. Their comprehensive approach, which includes multichannel support implementation and back-office efficiency improvements, underscores their strengths. Overall, the sentiment is overwhelmingly positive, indicating that Simply Contact is well-suited for companies seeking to optimize their software-related services.
- 1 review for software industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Support Services for Email Deliverability Platform (5.0/5, Nov 28, 2023): Simply Contact overhauls an email deliverability platform's customer service operations and sets up email, phone, and live chat support. They also handle back-office tasks like data entry and order processing. [Read Full Review](https://clutch.co/go-to-review/simply-contact/252538)

##### Business services Experience
Simply Contact has demonstrated significant expertise in the Business services industry, particularly in HR services and business process outsourcing. Clients appreciate their rapid onboarding and skilled agents, which allow for efficient outsourcing of tasks such as outbound calls to job seekers. Feedback highlights the team's professionalism, flexibility, and proactive approach, contributing to cost savings and improved focus on core business activities. Overall, Simply Contact is positioned as a reliable partner for businesses seeking effective outsourcing solutions.
- 1 review for business services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for HR Services & Biz Process Provider (5.0/5, Oct 22, 2020): Simply Contact provided call center services for leading HR services and business process provider. The team handled the outbound calls and outbound activity such as rating the qualification of job seekers.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/94461)

##### Information technology Experience
Simply Contact demonstrates expertise in providing tailored customer support solutions within the Information technology sector. Clients commend their ability to effectively establish systems that enhance customer engagement and satisfaction, particularly for multilingual and multi-channel support. Feedback highlights their professionalism, adaptability, and strong project management skills, ensuring timely delivery and seamless communication. The overall sentiment is positive, indicating that Simply Contact is a reliable partner for businesses seeking to improve their customer interaction strategies.
- 2 reviews for information technology industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service Support for Public Interest Tech Firm (5.0/5, Jan 19, 2024): Simply Contact provided customer service support to a public interest technology firm. They set up a multi-channel customer support system with Polish- and Ukrainian-speaking team members. [Read Full Review](https://clutch.co/go-to-review/simply-contact/262799)
- Customer Service Outsourcing for AdTech Company (4.0/5, Dec 9, 2024): Simply Contact provided customer service outsourcing services for an adtech company. The team was responsible for managing email tickets on Freshdesk and categorizing and resolving queries. [Read Full Review](https://clutch.co/go-to-review/simply-contact/336237)

##### Financial services Experience
Simply Contact demonstrates strong expertise in the Financial services industry, providing essential multilingual support that enhances customer satisfaction. Clients commend their ability to implement AI-powered solutions effectively, resulting in faster resolution times and improved customer service metrics. The team is noted for their responsiveness and adaptability, ensuring projects are delivered smoothly and on time. Overall, Simply Contact's commitment to high-quality support makes them a strong candidate for businesses seeking to optimize their customer service processes in the financial sector.
- 1 review for financial services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Service & Back Office Outsourcing for FinTech Co (5.0/5, Nov 12, 2024): Simply Contact provided customer service and back office support for a fintech company. The team offered multilingual support and implemented a chatbot for chat, phone, and email customer support. [Read Full Review](https://clutch.co/go-to-review/simply-contact/330201)

##### Education Experience
Simply Contact demonstrates strong expertise in the Education sector, effectively enhancing customer support for educational institutions. Their client, PioGroup, noted a 25% increase in customer satisfaction and a 35% boost in first contact resolution after implementing a 24/7 support system. The company excels in project management, responsiveness, and proactive interaction strategies, making them a valuable partner for educational organizations seeking to improve service quality and customer engagement.
- 1 review for education industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Inbound Customer Support Services for EdTech Company (5.0/5, Apr 5, 2024): Simply Contact provides 24/7 inbound customer support via email, calls, contact forms, and social media for an EdTech firm. The team has created a strategy and integrated their system into the client’s CRM. [Read Full Review](https://clutch.co/go-to-review/simply-contact/280476)

##### Arts, entertainment & music Experience
Simply Contact has received positive feedback for their expertise in enhancing customer support within the Arts, entertainment, and music industry. Clients, such as Ditto Music, appreciate their multi-lingual support and proactive approach, which has led to improved response times and increased customer satisfaction. The company's ability to integrate seamlessly into client operations and provide tailored solutions highlights their strengths, making them a valuable partner for businesses seeking reliable customer support services.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Support for Music Distribution Company (5.0/5, Apr 26, 2023): Simply Contact provides multi-lingual customer support for a music distribution company. They handle customer inquiries and audio and video content QC to enhance customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/simply-contact/197507)

##### Retail Experience
Simply Contact demonstrates strong expertise in the Retail industry, providing reliable customer support for major brands like Metro AG and Yves Rocher. Clients commend their high level of service, with 98% of requests resolved promptly and a 10% sales conversion rate achieved. Their dedication, transparency, and proactive communication bolster customer satisfaction and operational efficiency. With a flexible approach to client needs, Simply Contact is well-positioned to enhance customer engagement and satisfaction in Retail projects.
- 2 reviews for retail industry
- 2 reviews are 5 stars
- $200,000 – $999,999 avg. project cost
- Call Center Services for Cosmetic & Beauty Brand (5.0/5, Feb 28, 2021): Simply Contact handles the outbound and inbound calls of a cosmetic & beauty brand along with their order processing. The goal is to improve customer satisfaction and increase both sales and their customers.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/82219)
- Сall Сenter Services for International Wholesale Retailer (5.0/5, Jul 16, 2021): Simply Contact has been hired to provide call center services for an international wholesale retailer. Their goal is to improve their existing customer service efforts.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/83104)

##### Hospitality & leisure Experience
Simply Contact has demonstrated strong expertise in the Hospitality and leisure industry by effectively building customer retention teams that enhance satisfaction and reduce cancellations. Clients appreciate their reliable service, transparent communication, and robust analytics, which contribute significantly to achieving business goals. The partnership has resulted in improved customer retention and higher Net Promoter Scores, making Simply Contact a valuable ally for businesses seeking to optimize customer service and loyalty in the hospitality sector.
- 1 review for hospitality & leisure industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Call Center Services for Travel Tech Company (5.0/5, Feb 5, 2021): Simply Contact provides a customer retention team for a travel tech company. The goal is to raise customer satisfaction as well as ensure professional handling of the request of dissatisfied customers.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/59376)

##### Human Resources Experience
Simply Contact has received positive feedback in the Human Resources industry for their expertise in building reliable technical support solutions. Clients highlight their professionalism, security measures, and organized workflows, which contribute to increased customer satisfaction rates. Their flexibility in collaboration and commitment to continuous improvement make them a strong partner for businesses seeking effective HR solutions in technical support.
- 1 review for human resources industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Contact Center Services for IT Staff Augmentation Company (5.0/5, Feb 3, 2021): Simply Contact provides ongoing contact center services for an IT staff augmentation company. The team offers in-call technical support for a ride-sharing app launched by one of the company's clients.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/55282)

##### IT Services Experience
Simply Contact has received positive feedback in the IT Services industry, highlighting their expertise in customer support and effective project management. Clients commend the company for significantly improving response times and customer satisfaction, attributing these successes to their skilled team and professional approach. Their ability to manage multiple communication channels seamlessly is noted as a key strength, making them a suitable partner for businesses seeking reliable IT services and customer interaction solutions.
- 1 review for it services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Service Outsourcing for CRM Consulting Company (5.0/5, Dec 8, 2023): Simply Contact provides customer service outsourcing for a CRM consulting company. The team manages the client's customer support across their channels, including chat, social media, phone calls, and emails. [Read Full Review](https://clutch.co/go-to-review/simply-contact/254828)

##### Telecommunications Experience
Simply Contact demonstrates strengths in providing German-speaking resources and competitive pricing for telecommunications projects. However, feedback indicates challenges in sales performance and achieving desired results in telemarketing engagements. While they excel in project management and communication, potential clients in the Telecommunications industry should consider their limitations in direct sales capabilities, especially in complex projects, before engaging their services.
- 1 review for telecommunications industry
- Unknown avg. project cost
- Telemarketing Outsourcing for Call Center (4.0/5, Jun 4, 2020): Simply Contact supplied German-speaking operators to conduct telemarketing services for a call center’s client.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/103951)

##### Advertising & marketing Experience
Simply Contact has received positive feedback from clients in the Advertising & Marketing industry for their expertise in customer support and operational efficiency. Clients commend their ability to provide multilingual support, quick onboarding of agents, and effective project management. The company's impact is evident in significant improvements in customer satisfaction and response times. Overall, Simply Contact is positioned as a valuable partner for businesses seeking reliable and high-quality customer support solutions.
- 4 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- $200,000 – $999,999 avg. project cost
- Multilingual Client Support for Customer Service Provider (4.0/5, May 16, 2022): Simply Contact offers email support to German, English, and Japanese clients of a customer service provider. They provide eight hours of service a day using an internal tool called EmanageCRM.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/19186)
- SaaS Customer Support for IT Marketing Agency (5.0/5, Feb 8, 2021): An IT marketing agency hired Simply Contact to support their new contact center with customer support. Their aim is to establish a cost-efficient customer support solution.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/60813)
- Customer Support for Travel Technology Company (4.0/5, Apr 18, 2023): Simply Contact provided 24-hour customer support for a travel technology company. The team handled general inquiries via live chat, e-mail, and phone. They assisted customers in English, German, and French.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/195619)
- Back Office & Customer Service for App Optimization Agency (5.0/5, Feb 23, 2024): An app optimization company has hired Simply Contact to establish a 24/7 customer support system. The team has deployed resources for back-office support, data entry, analytics, and operational tasks. [Read Full Review](https://clutch.co/go-to-review/simply-contact/270949)

#### 12% of employees work in Dnipro office
Dnipro, Ukraine
Viacheslava Lypynskoho St, 4
31 - 40 employees

[See All Locations (7)](https://clutch.co/profile/simply-contact#location)

---

### [Talent First](https://clutch.co/profile/talent-first)
#### 5 out of 5 star rating (9 reviews)
- $5,000+ minimum project size
- $50 - $99 average hourly rate
- 10 - 49 employees
- Kyiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 15% Customer Service Outsourcing
- 15% Cybersecurity
- 15% Recruiting
- 55% IT Staff Augmentation

#### Company description
Talent First is a Customer Service BPO providing outsourced customer support and employee outsourcing solutions. Reviews indicate a 100% satisfaction rate, highlighting their cooperative and timely project management, with consistent praise for the quality of service. Clients note alignment with company values and commendably high ratings for cost-value efficiency.
[Visit Website](http://www.talent-first.net/)


#### Results-oriented
The feedback from the VP of R&D at CybeReady highlights a results-oriented approach by Talent First, noting the swift delivery of highly qualified candidates that perfectly matched the job description. The client emphasized that all shortlisted applicants passed technical interviews, which greatly exceeded their previous hiring experiences. The emphasis on understanding client needs contributed to a successful outcome, underscoring the company's commitment to delivering quality results efficiently.

#### 1 review mentions Customer Service Outsourcing

Recruiting Services for Cybersecurity Platform
5.0/5 — Talent First provides recruiting services for a cybersecurity platform. Talent First supports the client's company with employee outsourcing services.
- 1 of 1 Customer Service Outsourcing reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/talent-first/251228)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients frequently commend Talent First for their excellent value for money, noting that they consistently deliver high-quality candidates at competitive rates. For example, one client highlighted their 'good value for cost' and the ability to quickly supply suitable candidates, leading to successful hires. Overall, the sentiment reflects satisfaction with both the pricing structure and the quality of service provided, reinforcing Talent First's reputation as a cost-effective partner in recruitment.
[Read All Reviews](https://clutch.co/profile/talent-first?verified=true#reviews)
- Less than $10,000 (2 reviews)
- $10,000 to $49,000 (1 reviews)

#### 29% of employees work in Kyiv office
Kyiv, Ukraine
1a Sportyvna Square
6 - 9 employees
+443305332222 
[See All Locations (4)](https://clutch.co/profile/talent-first#location)

---

### [EverHelp](https://clutch.co/profile/everhelp)
#### 5 out of 5 star rating (48 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Kyiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 15% Call Center Services
- 65% Customer Service Outsourcing
- 5% Sales Outsourcing

#### Company description
EverHelp is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. Their reviews highlight a consistent theme of high-quality service, with 100% of testimonials praising their structured project management and ability to improve response times significantly. Approximately 90% of reviewers commend EverHelp for their proactive problem-solving and clear communication.
[Visit Website](https://www.ever-help.com/?utm_source=clutch&utm_medium=referral&utm_campaign=clutch_profile)


#### Communicative
EverHelp has received overwhelmingly positive feedback regarding their communicative approach. Clients noted their proactive communication, quick responsiveness, and ability to adapt to changing needs. One client highlighted, "Communication was clear, and they always kept us informed," while another stated, "Their responsiveness and structured approach made day-to-day collaboration smooth and reliable." Overall, clients appreciated how EverHelp maintained a consistent and professional tone, effectively capturing their brand's voice in all interactions.
- Sales & Customer Service Outsourcing for Digital Mktg Agency (5.0/5, Sep 30, 2024): The team managed the project well and delivered everything on time. Communication was clear, making the process easy and smooth. We were most impressed by their empathetic attitude while interacting with clients and their responsiveness to our feedback and requirements. [Read Full Review](https://clutch.co/go-to-review/everhelp/318526)
- Customer Service Outsourcing for Data & Comms Solution Co (5.0/5, May 23, 2024): EverHelp's project management was great, adhering to set deadlines and maintaining open lines of communication throughout. At present, there are no significant areas for improvement noted, as EverHelp remains receptive to feedback and dedicated to delivering exceptional service. [Read Full Review](https://clutch.co/go-to-review/everhelp/290435)
- Customer Service & Sales Outsourcing for Contact Center (5.0/5, May 13, 2025): Working with their team was a great experience — communication was always smooth, friendly, and easy. They really felt like part of our team. [Read Full Review](https://clutch.co/go-to-review/everhelp/373917)
- HR Outsourcing & IT Support for Music Booking Agency (5.0/5, Sep 3, 2025): EverHelp's project management has been exceptional. They maintained clear and timely communication, often checking in to ensure our needs were met. Every deliverable was handled on time, and they provided a true white-glove experience. Their responsiveness and ability to adapt to our feedback made the collaboration smooth and highly effective. [Read Full Review](https://clutch.co/go-to-review/everhelp/403009)
- Customer Service Outsourcing for Business Advisory Firm (5.0/5, Sep 4, 2025): Everhelp was very organized and responsive. They adjusted quickly whenever we had new client needs or changes in workload, and their communication was always clear. Reports came in regularly, and they kept us updated without us having to ask. [Read Full Review](https://clutch.co/go-to-review/everhelp/403466)

#### 24 reviews mention Customer Service Outsourcing

Back Office Outsourcing for Fitness Apparel Company
5.0/5 — EverHelp provided customer support services for a fitness apparel company. The team built and managed a support team across email, in-app chat, and social media channels, and handled payment disputes.
- 24 of 24 Customer Service Outsourcing reviews are 5 stars
- 2 new reviews for Customer Service Outsourcing in past 6 months
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/everhelp/374398)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight EverHelp's competitive pricing and exceptional value for money. Many reviews note that the company's pricing aligns well with client budgets while delivering high-quality support services. For instance, one client remarked on EverHelp's 'good value for cost' and 'great culture fit.' Overall sentiment reflects satisfaction with the balance of affordability and quality, with clients appreciating the tangible improvements in customer satisfaction and operational efficiencies achieved through their partnership.
[Read All Reviews](https://clutch.co/profile/everhelp?verified=true#reviews)
- $10,000 to $49,000 (13 reviews)
- Less than $10,000 (5 reviews)
- $50,000 to $199,999 (2 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Completed projects in 12 countries
- Canada (1 projects)
- Cyprus (1 projects)
- Czech Republic (2 projects)
- Germany (2 projects)
- India (1 projects)
- Italy (1 projects)
- Poland (1 projects)
- Spain (1 projects)
- Ukraine (5 projects)
- United States (10 projects)
- Scotland (1 projects)
- England (2 projects)

This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Israel Daylight Time (IDT)
- Pakistan Lahore Time (PLT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Solomon Standard Time (SST)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Singapore Standard Time (SGT)
- Bangladesh Standard Time (BST)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- South African Standard Time (SAST)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
This provider is fluent in 22 languages:
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Hungarian
- Italian
- Polish
- Portuguese
- Romanian
- Slovakian
- Spanish
- Swedish
- Ukrainian
- Serbian
- Georgian
- Slovenian
[View Reviews](https://clutch.co/profile/everhelp?verified=true#reviews)

---

### [LimTC](https://clutch.co/profile/limtc)
#### 5 out of 5 star rating (45 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Kyiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 15% Call Center Services
- 50% Customer Service Outsourcing
- 10% HR Outsourcing

#### Company description
LimTC is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight a 100% positive feedback rate, emphasizing their cultural fit, value for cost, and adaptability. Impressively, LimTC improved onboarding efficiency by 40% and raised a company's Net Promoter Score by 25 points, showcasing their effectiveness in enhancing customer satisfaction and operational performance.
[Visit Website](http://www.LimTC.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 11 reviews mention Customer Service Outsourcing

Call Center Services for E-Commerce Company
5.0/5 — LimTC has provided call center services for an e-commerce company. The team has been responsible for lead generation, customer inquiries handling, and order processing.
- 11 of 11 Customer Service Outsourcing reviews are 5 stars
- 1 new review for Customer Service Outsourcing in past 6 months
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/limtc/219136)

#### Experience in 10 industries

LimTC has demonstrated extensive expertise across various industries, including Insurance, Information Technology, eCommerce, and Education. Clients particularly praised their multilingual support and the ability to enhance customer satisfaction, with notable results such as a 25% increase in customer satisfaction scores in IT and a 200% rise in upselling revenue in eCommerce. Overall, feedback highlights LimTC's strong project management, responsive communication, and capability to adapt to specific client needs, making them a suitable partner for companies in tech, insurance, and customer service sectors.
[Read All Reviews](https://clutch.co/profile/limtc?verified=true#reviews)

##### Software Experience
LimTC demonstrates significant expertise in enhancing customer support operations within the Software industry. Their proactive approach led to a 20-point increase in NPS and a 25% rise in customer satisfaction, showcasing their impact on client loyalty. Clients commend LimTC's strong project management and commitment to exceeding expectations, although opportunities exist to improve staffing speed. Overall, LimTC's strengths in delivering measurable outcomes and innovative solutions make them a compelling choice for businesses seeking to optimize their software support services.
- 1 review for software industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Service Support for Software Development Company (5.0/5, Sep 14, 2023): LimTC provides customer service support to continually improve the NPS score of a software development company. The team is responsible for managing the ticketing system and optimizing the customer satisfaction rate. [Read Full Review](https://clutch.co/go-to-review/limtc/232615)

##### Education Experience
Feedback from clients in the Education sector highlights LimTC's expertise in providing tailored solutions for student engagement and operational efficiency. They successfully facilitated customer support, lead generation, and managed teams that significantly improved workflow and reduced costs. Clients praised LimTC for their proactive approach, attention to detail, and ability to meet milestones effectively, contributing positively to user satisfaction and business growth. Overall sentiment is highly favorable, indicating strong potential for collaboration in the Education industry.
- 4 reviews for education industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Support for Plagiarism Software Company (4.5/5, Aug 23, 2019): Limitless Technology Consultants (LimTC) was responsible for lead generation and customer support for a plagiarism checking software company. They later expanded their role to include further sales development.
 [Read Full Review](https://clutch.co/go-to-review/limtc/30671)
- Remote Hiring for Online Education Company (5.0/5, Jan 23, 2019): Limitless Technology Consultants (LimTC) opened a remote office. They hired 40 staff, transferred clients, streamlined operations, and suggested cost-saving measures. 
 [Read Full Review](https://clutch.co/go-to-review/limtc/48263)
- Outsourced Customer Support for Educational Company (5.0/5, Jul 3, 2020): In the beginning, LimTC provided customer support to handle incoming inquiries. They've since expanded their role to include a community manager for the company chat, virtual assistants, and a technical team.
 [Read Full Review](https://clutch.co/go-to-review/limtc/127537)
- Lead Generation for Educational Consulting Agency (5.0/5, Jul 16, 2019): Limitless Technology Consultants developed and executed lead generation efforts for a European education consulting firm, implementing strategies to improve branding and interview techniques for lead closure.
 [Read Full Review](https://clutch.co/go-to-review/limtc/132843)

##### eCommerce Experience
LimTC has received positive feedback in the eCommerce sector, with clients noting their expertise in sales outsourcing and customer support. A co-founder of a leading eCommerce agency praised LimTC for significantly improving sales performance, conversion rates, and customer satisfaction. Their proficient project management and responsive communication are highlighted as strengths, further establishing LimTC as a strong candidate for businesses seeking comprehensive digital marketing solutions and effective eCommerce strategies.
- 1 review for ecommerce industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Call Center Services for E-Commerce Company (5.0/5, Jul 24, 2023): LimTC has provided call center services for an e-commerce company. The team has been responsible for lead generation, customer inquiries handling, and order processing. [Read Full Review](https://clutch.co/go-to-review/limtc/219136)

##### Financial services Experience
The feedback from the financial services sector highlights Limitless Technology Consultants' (LimTC) strong expertise in client support and multi-channel communication. Clients commend their effective teamwork, time management, and ability to deliver impressive results, allowing businesses to focus on core processes. The positive sentiment indicates they are a reliable partner, capable of addressing specific needs within the financial services industry while maintaining consistent communication and reporting.
- 1 review for financial services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Client Support for Crypto Firm (5.0/5, Feb 21, 2019): Limitless Technology Consultants provided multi-channel support for a customer base. They managed renewals, upgrades, downgrades, and support.
 [Read Full Review](https://clutch.co/go-to-review/limtc/63062)

##### Real estate Experience
Limitless Technology Consultants (LimTC) has received positive feedback from clients in the real estate industry for their expertise in lead generation and sales support. Clients commend the team's professionalism, rapid results, and the quality of leads generated. The seamless collaboration and tailored approach to client needs highlight LimTC's strengths. Overall, their impact on increasing revenue and client satisfaction positions them as a strong contender for businesses seeking effective sales solutions in real estate.
- 2 reviews for real estate industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
-  Lead Generation for Real Estate Marketing Firm  (5.0/5, Jan 17, 2019): Limitless Technology Consultants (LimTC) does lead generation. They deliver weekly reports and communicate hot leads immediately.
 [Read Full Review](https://clutch.co/go-to-review/limtc/45974)
- Lead Gen and Sales for Commercial Real Estate Firm (5.0/5, Feb 1, 2019): Limitless Technology Consultants (LimTC) assigned a full-fledged team of 15 sales reps and SDRs to target lead generation. They focused the strategy for business growth efforts across an array of channels.
 [Read Full Review](https://clutch.co/go-to-review/limtc/52913)

##### Advertising & marketing Experience
LimTC has garnered positive feedback in the Advertising & marketing industry, highlighting their expertise in digital marketing, lead generation, and customer support. Clients praise their ability to meet tight deadlines, boost engagement, and enhance overall service delivery, making them a reliable partner for marketing initiatives. The team's professionalism, proactive solutions, and effective communication have significantly improved client outcomes, demonstrating LimTC's capability to elevate marketing strategies and client satisfaction.
- 4 reviews for advertising & marketing industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Generation for Affiliate Marketing Agency (5.0/5, Jan 21, 2019): Limitless Technology Consultants (LimTC) helped generate leads for an affiliate marketing company in local Russian- and Spanish-speaking markets. They also provide management support.
 [Read Full Review](https://clutch.co/go-to-review/limtc/47246)
- Digital Marketing for Consumer Rewards Marketing Company (5.0/5, Oct 19, 2020): LimTC was hired by a consumer rewards marketing company to assume the lead on a digital marketing project. The team will serve as an extension of the company and will take ownership of the platform.
 [Read Full Review](https://clutch.co/go-to-review/limtc/91650)
- Outsourced BPO Services for Digital Marketing Agency (5.0/5, Jul 2, 2020): LimTC provides resources to facilitate a digital agency's operations. They've taken on a third-party client's customer support and have also assigned virtual assistants to each internal account manager.
 [Read Full Review](https://clutch.co/go-to-review/limtc/126636)
- Lead Generation for Marketing Consultant (4.5/5, Jul 4, 2020): A marketing consultant hired LimTC to create performance-based campaigns to generate leads. They worked through different channels to generate new leads.
 [Read Full Review](https://clutch.co/go-to-review/limtc/127910)

##### Information technology Experience
LimTC has received positive feedback for their expertise in providing customer support solutions in the Information Technology sector. Clients commend their effective project management, timely communication, and proactive approach to problem-solving. With measurable success reflected in increased customer satisfaction and retention rates, LimTC's commitment to understanding client needs and integrating seamlessly with existing teams has been noted as a significant strength. Their ability to offer dedicated, 24/7 support further enhances their suitability for businesses in the IT industry.
- 3 reviews for information technology industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Support for Construction Consulting Company (5.0/5, Jan 10, 2020): Limitless Technology Consultants (LimTC) supports business processes such as customer service helplines and software development.
 [Read Full Review](https://clutch.co/go-to-review/limtc/115281)
- Call Center Services for IT Company (5.0/5, Dec 16, 2024): LimTC provides call center services for an IT company. The team is responsible for collecting phone interviews for the client's enterprise technology review efforts. [Read Full Review](https://clutch.co/go-to-review/limtc/337789)
- Customer Service Outsourcing for Tax Collaboration Platform (5.0/5, Oct 10, 2025): LimTC provides customer support services for an IT company. The team manages ticketing workflows, responds to queries, monitors and reports issues, and implements a knowledge base for end users. [Read Full Review](https://clutch.co/go-to-review/limtc/412416)

##### Insurance Experience
The feedback from insurance industry clients highlights LimTC's strong expertise in client support and risk management services. Clients praise their effective handling of customer inquiries, multilingual support, and alignment with company values. The ability to integrate smoothly into existing teams and adapt to client needs has been particularly noted, making them a reliable partner for insurance agencies seeking to enhance their operational efficiency. Overall, sentiment towards LimTC is highly positive, indicating a strong fit for businesses in the insurance sector.
- 1 review for insurance industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center & Customer Support Services for Insurance Agency (5.0/5, May 27, 2026): LimTC provides call center and customer support services for an insurance agency. The team handles client support tasks, like providing proof of insurance, collecting e-signatures, and distributing policies. [Read Full Review](https://clutch.co/go-to-review/limtc/460197)

##### Business services Experience
LimTC has received positive feedback in the Business Services industry for its exceptional customer support and project management. Clients appreciate the team's high English proficiency, seamless communication, and ability to understand specific business needs. Their expertise in lead generation, appointment-setting, and customer service has led to significant positive outcomes, including high closure rates and improved efficiency. Overall, LimTC is viewed as a reliable partner that enhances operational capabilities, making them a strong fit for businesses seeking robust BPO services.
- 3 reviews for business services industry
- 3 reviews are 5 stars
- $200,000 – $999,999 avg. project cost
- Customer Support Outsourcing for SaaS Company (5.0/5, Nov 22, 2021): LimTC offers agents to help a SaaS company provide 24-hour customer support. The team is fluent in English and uses the client's CRM and other software. Their goal is to help users utilize the client's product.
 [Read Full Review](https://clutch.co/go-to-review/limtc/71011)
- Lead Gen & Sales for Inside Sales Firm  (5.0/5, Jun 24, 2019): Limitless Technology Consultants converts leads into sales. Speaking English, German, French, and Spanish, they take over and close deals with set appointments.
 [Read Full Review](https://clutch.co/go-to-review/limtc/122317)
- BPO for Consulting Company (5.0/5, Nov 16, 2022): LimTC has provided customer support outsourcing services for a consulting company. They have helped manage the development and tax appeals process for the client.
 [Read Full Review](https://clutch.co/go-to-review/limtc/167380)

##### IT Services Experience
LimTC receives strong praise in the IT Services industry for their dedicated approach and expertise. Clients highlight their organizational skills, adaptability, and impressive results—including significant increases in inbound leads and closed deals. The structured project management ensures timely delivery and effective communication. Overall, LimTC's ability to understand client goals and processes, combined with a high return on investment, positions them as a valuable partner for businesses seeking to enhance their IT capabilities.
- 1 review for it services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Call Center Serices for IT Company (5.0/5, Jul 15, 2023): LimTC provided call center services for an IT company. LimTC provided a team of sales development representatives and account executives to generate leads and attract new clients for the client's business. [Read Full Review](https://clutch.co/go-to-review/limtc/216740)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Client feedback on LimTC highlights a strong sentiment regarding cost-effectiveness and value for money. Multiple clients praised LimTC for providing 'good value for cost' and noted that their pricing fit within budget constraints while delivering exceptional service quality. One client specifically mentioned a 200% increase in upselling revenue, attributing this success to LimTC's effective support. Overall, clients felt that the investment in LimTC was justified by the significant returns and improvements in service efficiency.
[Read All Reviews](https://clutch.co/profile/limtc?verified=true#reviews)
- $10,000 to $49,000 (15 reviews)
- $50,000 to $199,999 (11 reviews)
- Less than $10,000 (3 reviews)
- $200,000 to $999,999 (1 reviews)

#### Completed projects in 14 countries
- Australia (1 projects)
- Canada (4 projects)
- Denmark (1 projects)
- Estonia (1 projects)
- Germany (3 projects)
- India (1 projects)
- Israel (1 projects)
- Netherlands (1 projects)
- Pakistan (1 projects)
- Switzerland (1 projects)
- United Arab Emirates (1 projects)
- Ukraine (7 projects)
- United States (9 projects)
- England (2 projects)

This provider is available in 1 time zone:
- Central European Time (CET)
This provider is fluent in 9 languages:
- Arabic
- English
- German
- Italian
- Polish
- Russian
- Spanish
- Turkish
- Ukrainian
[View Reviews](https://clutch.co/profile/limtc?verified=true#reviews)

---

### [GotYourBack Support](https://clutch.co/profile/gotyourback-support)
#### 5 out of 5 star rating (9 reviews)
- $10,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Stari Bohorodchany, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% Call Center Services
- 50% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
GotYourBack Support is a Customer Support Outsourcing company that excels in providing remote customer care services. With 100% positive feedback, clients praise their ability to maintain high Customer Satisfaction (CSAT) scores and align with brand values. Their efficiency and responsiveness, particularly in handling customer inquiries and issues, make them a reliable partner for Customer Service BPO needs.
[Visit Website](https://gotyourbacksupport.com/)


#### 2 reviews mention Customer Service Outsourcing

Customer Support Services for Cosmetics & Skincare Co
5.0/5 — GotYourBack Support provides customer support services for a cosmetics and skincare company. The team answers product-related questions, processes refunds and exchanges, and creates replacement orders.
- 2 of 2 Customer Service Outsourcing reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/gotyourback-support/407952)

#### Experience in 5 industries

GotYourBack Support has garnered positive feedback across various industries, including Beauty, eCommerce, Gaming, Cybersecurity, and IT Services. Clients appreciate their ability to maintain high Customer Satisfaction (CSAT) scores, prompt response times, and effective problem resolution. Strengths include adaptability, cultural alignment with brands, and a strong focus on customer needs. Overall sentiment is highly favorable, making them an excellent choice for companies seeking reliable support in these sectors.
[Read All Reviews](https://clutch.co/profile/gotyourback-support?verified=true#reviews)

##### Gaming Experience
GotYourBack Support demonstrates strong expertise in the Gaming industry, excelling in customer support and logistics. Clients highlight their effective communication, result-oriented approach, and commitment to improving service quality. The team's responsiveness and skill development contribute positively to project outcomes, making them a valuable partner for companies seeking to enhance customer experience in the Gaming sector. Overall sentiment is highly favorable, with no noted areas for improvement.
- 1 review for gaming industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Customer Service Support for Gaming Hardware Company (5.0/5, Nov 22, 2021): In need of customer service and logistics support, a gaming hardware company is working with GotYourBack Support. The team is responsible for accommodating customer concerns and questions about parcels. 
 [Read Full Review](https://clutch.co/go-to-review/gotyourback-support/5224)

##### IT Services Experience
GotYourBack Support demonstrates a strong commitment to customer satisfaction within the IT services sector. Clients praise their ability to quickly assemble dedicated teams that effectively address customer needs, achieving high performance metrics such as low missed contacts and strong first-time resolution rates. The collaborative approach and responsiveness to feedback establish them as a valuable partner, particularly for companies seeking to enhance their customer relationship management efforts.
- 1 review for it services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Team Outsourcing for Consumer Software Developers (5.0/5, Dec 14, 2020): A consumer software company urgently needed to assemble a customer service team to resolve software issues on a 24/7 basis. They hired GotYourBack Support to create such a team.
 [Read Full Review](https://clutch.co/go-to-review/gotyourback-support/137720)

##### eCommerce Experience
GotYourBack Support excels in providing high-quality customer support for eCommerce businesses, particularly in the Shopify ecosystem. Clients commend their proactive communication, effective project management, and ability to maintain high customer satisfaction scores. Their expertise in handling customer inquiries and troubleshooting eCommerce tools has significantly impacted client operations, ensuring dependable service as customer bases expand. Overall, they appear to be a strong fit for businesses seeking reliable support in the eCommerce industry.
- 1 review for ecommerce industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Service Outsourcing for Software Development Co (5.0/5, Sep 22, 2025): GotYourBack Support provides customer service outsourcing for a software development company. The team responds to customer inquiries via email and chat, resolves issues, and assists with product installations. [Read Full Review](https://clutch.co/go-to-review/gotyourback-support/407936)

##### Beauty Experience
GotYourBack Support has proven expertise in the Beauty industry, particularly in providing exceptional customer support for cosmetics and skincare brands. Clients have praised their ability to maintain high Customer Satisfaction (CSAT) scores while efficiently managing inquiries and transactions. The team's alignment with brand values and commitment to quality service delivery underscores their strengths, making them a strong fit for businesses seeking reliable support in the Beauty sector.
- 1 review for beauty industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Customer Support Services for Cosmetics & Skincare Co (5.0/5, Sep 22, 2025): GotYourBack Support provides customer support services for a cosmetics and skincare company. The team answers product-related questions, processes refunds and exchanges, and creates replacement orders. [Read Full Review](https://clutch.co/go-to-review/gotyourback-support/407952)

##### Software Experience
GotYourBack Support has demonstrated strong expertise in customer support within the Software industry, particularly in enhancing performance metrics such as resolution time and customer satisfaction. Clients commend their efficient workflow and the swift pace of their management team. This positive feedback underscores their capability to effectively scale support services, making them a suitable choice for companies seeking to improve customer interaction and satisfaction in software projects.
- 1 review for software industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer & Tech Support for a Software Company (5.0/5, Dec 3, 2020): GotYourBack Support provides ongoing product customer support for a computer software company. The goal is to expand the client's support team and improve customer satisfaction.
 [Read Full Review](https://clutch.co/go-to-review/gotyourback-support/129113)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently commend GotYourBack Support for their competitive pricing and excellent value for money. Feedback highlights that their costs fit within budgets while maintaining high service quality, as noted by a Customer Support Manager who appreciated the 'good value for cost.' Additionally, clients have reported significant reductions in support costs without compromising service quality, reinforcing the overall sentiment that GotYourBack Support delivers exceptional service at a reasonable price.
[Read All Reviews](https://clutch.co/profile/gotyourback-support?verified=true#reviews)
- Less than $10,000 (2 reviews)
- $50,000 to $199,999 (2 reviews)

#### Completed projects in 5 countries
- Israel (2 projects)
- United Arab Emirates (1 projects)
- Ukraine (1 projects)
- United States (3 projects)
- England (1 projects)

[View Reviews](https://clutch.co/profile/gotyourback-support?verified=true#reviews)

---

### [BPO Nextdoor](https://clutch.co/profile/bpo-nextdoor)
#### 5 out of 5 star rating (10 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- L'viv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 20% Call Center Services
- 25% Customer Service Outsourcing
- 15% Public Relations

#### Company description
BPO Nextdoor is a versatile business process outsourcing company offering services like media monitoring, transcription, lead generation, call center operations, and technical data management. The company receives overwhelmingly positive feedback from clients for its reliability, flexibility, and professionalism, with 100% of reviewers highlighting their timely delivery and adaptability even under challenging circumstances. Notably, their integration with client teams and commitment to client satisfaction are consistently praised.
[Visit Website](http://bponextdoor.com/)


#### Accommodating
The feedback regarding BPO Nextdoor highlights their accommodating nature, as they consistently respond quickly to new tasks and integrate seamlessly with existing teams. Clients appreciate their flexibility in adapting to specific requirements and their reliability in meeting strict deadlines. One client noted, 'They always respond very fast and are flexibly taking over new tasks,' underscoring the positive sentiment surrounding their accommodating approach.
- PR for Media Monitoring & Analysis Company (5.0/5, Jan 22, 2024): Our team is available anytime in case new tasks have to be discussed. They always respond very fast and are flexibly taking over new tasks. Delivery is always on time no matter what. [Read Full Review](https://clutch.co/go-to-review/bpo-nextdoor/263050)

#### Experience in 7 industries

BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors.
[Read All Reviews](https://clutch.co/profile/bpo-nextdoor?verified=true#reviews)

##### Media Experience
BPO Nextdoor has received positive feedback from clients in the Media industry, particularly for their expertise in media monitoring and analysis. Clients appreciate their reliability in meeting tight deadlines and their ability to integrate seamlessly with existing teams. The company's flexible approach and quick response to tasks further enhance their reputation. Overall, BPO Nextdoor demonstrates a strong capacity to deliver quality results, making them a suitable choice for businesses seeking dependable media support.
- 1 review for media industry
- 1 review is 5 stars
- Unknown avg. project cost
- PR for Media Monitoring & Analysis Company (5.0/5, Jan 22, 2024): BPO Nextdoor provides PR services for a media monitor company. The team filters and sorts content and supplies the client with a list of daily press reviews. [Read Full Review](https://clutch.co/go-to-review/bpo-nextdoor/263050)

##### Software Experience
BPO Nextdoor has demonstrated exceptional expertise in the Software industry, particularly in data transcription and AI training. Clients commend their reliability, quality, and commitment, especially under challenging circumstances such as the ongoing war. The company's ability to quickly adapt and train teams on specific software tools has led to high performance and satisfaction levels. Overall, BPO Nextdoor is perceived as a dependable partner with a strong price/performance ratio, making them a suitable choice for Software industry projects.
- 1 review for software industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Transcription Services for SaaS Company (5.0/5, Jul 20, 2022): BPO Nextdoor helped a SaaS company with transcribing 200-year-old handwritten Cyrillic documents. They were also tasked with creating training data for AI.
 [Read Full Review](https://clutch.co/go-to-review/bpo-nextdoor/150767)

##### Manufacturing Experience
BPO Nextdoor has demonstrated significant expertise in the Manufacturing sector through their effective lead generation services, as noted by UGPS, a packaging solutions company. They successfully provided 200 qualified leads, showcasing their impact on client acquisition. Clients appreciate their responsive communication and adaptability to project needs, reflecting a strong project management capability. Overall, their trustworthy and hardworking approach makes them a suitable partner for businesses seeking to enhance their client outreach in the Manufacturing industry.
- 1 review for manufacturing industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Lead Generation Services for Packaging Solution Company (5.0/5, Jun 2, 2022): A packaging solutions company hired BPO Nextdoor to provide lead generation. Their efforts included cold calls and introductory letters to increase the client's potential customer list.
 [Read Full Review](https://clutch.co/go-to-review/bpo-nextdoor/21391)

##### IT Services Experience
BPO Nextdoor has received positive feedback within the IT Services industry for their exceptional call center services, data validation, and process management. Clients commend the company's reliability, flexibility, and high-quality deliverables, which significantly enhance workflow efficiency. Their ability to quickly adapt to new processes and their collaborative approach to refining strategies further solidify their standing as a valuable partner. Overall, BPO Nextdoor demonstrates strong expertise and an impactful presence in the IT Services sector.
- 3 reviews for it services industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Data Process Development for Industrial Piano Manufacturer (5.0/5, May 7, 2022): BPO Nextdoor provides technical product classification and data cleansing services for an industrial piano manufacturer. The project has been ongoing for over five years. 
 [Read Full Review](https://clutch.co/go-to-review/bpo-nextdoor/18243)
- Data Entry, Process Mgmt & QA for Data & Analytics Company (4.5/5, May 9, 2022): BPO Nextdoor has been hired by a data and analytics company for assistance in stabilizing their teams and putting repeatable processes in place. The processes include data entry, process management, and QA.
 [Read Full Review](https://clutch.co/go-to-review/bpo-nextdoor/18347)
- Call Center Services for IT Services Company (5.0/5, May 11, 2022): BPO Nextdoor provides call center services for an IT services company. The team is tasked with delivering qualifying data for higher QA through extensive research and data validation.
 [Read Full Review](https://clutch.co/go-to-review/bpo-nextdoor/18720)

##### Advertising & marketing Experience
BPO Nextdoor has received positive feedback in the Advertising and Marketing sector for their flexibility, responsiveness, and high-quality deliverables. Clients highlight their strong customer orientation and effective communication, which facilitate agile project management. The company's ability to handle multilingual content and their proactive approach to project execution have made a significant impact, allowing clients to focus on core activities. Overall, BPO Nextdoor is viewed as a reliable partner for digital marketing and web development needs.
- 2 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- BPO Support for Web Dev & Maintenance Company (5.0/5, May 9, 2022): A website development and maintenance company has partnered with BPO Nextdoor for BPO support focused on data maintenance. The team manages the website's vouchers and deals in three different languages. 
 [Read Full Review](https://clutch.co/go-to-review/bpo-nextdoor/18304)
- Web & Mobile App Dev for Branding Agency (5.0/5, May 9, 2022): BPO Nextdoor was hired by a branding agency for the implementation of web and mobile apps based on functional descriptions. They were involved with the planning, conception, programming, and design stages.
 [Read Full Review](https://clutch.co/go-to-review/bpo-nextdoor/18312)

##### Healthcare Experience
BPO Nextdoor has demonstrated significant expertise in the Healthcare industry by effectively implementing telemedicine solutions and establishing customer support systems. Clients commend their motivated and flexible team, which facilitates rapid project initiation and effective training. The company's strong communication and project management skills, alongside their focus on optimizing service delivery, position them as a valuable partner for organizations seeking to enhance patient support and operational efficiency in the healthcare sector.
- 1 review for healthcare industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Telemedicine Company (5.0/5, May 7, 2022): BPO Nextdoor provided call center services for a telemedicine company. They supported the client's phone hotline using Zendesk and aligned it with the workflow and training FAQs.
 [Read Full Review](https://clutch.co/go-to-review/bpo-nextdoor/18237)

##### Retail Experience
BPO Nextdoor has demonstrated strong expertise in lead generation and appointment setting for the retail sector, particularly through their work with a furniture manufacturer for supermarkets. Clients have noted their professionalism, responsiveness, and ability to deliver quality leads, resulting in significant potential revenue. The positive feedback highlights their effective communication and project management, indicating they are a reliable partner for retail businesses seeking to enhance their market presence.
- 1 review for retail industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Generation Services for Retail Solutions Company (5.0/5, Apr 26, 2022): BPO Nextdoor provided lead generation services for a retail solutions company. They helped the client search and set up appointments with potential customers within the e-commerce sector.
 [Read Full Review](https://clutch.co/go-to-review/bpo-nextdoor/3097)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.
[Read All Reviews](https://clutch.co/profile/bpo-nextdoor?verified=true#reviews)
- $10,000 to $49,000 (5 reviews)
- Less than $10,000 (2 reviews)
- $50,000 to $199,999 (1 reviews)

#### Completed projects in 4 countries
- Estonia (1 projects)
- Germany (6 projects)
- Ukraine (2 projects)
- United States (1 projects)

[View Reviews](https://clutch.co/profile/bpo-nextdoor?verified=true#reviews)

---

### [Global Bilgi](https://clutch.co/profile/global-bilgi)
#### 4.8 out of 5 star rating (3 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Kyiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 30% Call Center Services
- 20% Corporate Training & Coaching
- 20% Customer Service Outsourcing
- 15% HR Outsourcing
- 15% IT Managed Services

#### Company description
Global Bilgi is a customer support service provider known for offering dedicated call center and telesales solutions. The company receives positive feedback for its professional approach, with 100% of reviewers highlighting their business-oriented and results-driven strategies. Clients appreciate their transparency and reliability, while some note that their pricing is higher than competitors. Global Bilgi's adaptability and innovation, as shown by a 20% revenue target exceedance, are also well-regarded.
[Visit Website](https://globalbilgi.com.ua/)


#### High-quality work
Global Bilgi has consistently received high praise for delivering high-quality work, as evidenced by a long-standing partnership with LifeCell. Clients commend their ability to exceed revenue targets, with one instance noting a 20% increase despite remote work challenges. The company is recognized for its transparency, adaptability, and innovative approach, which has significantly contributed to client success. Overall, the sentiment reflects strong satisfaction with their service quality and effective project management.
- Telesales & Customer Service for Telecommunications Company (5.0/5, Apr 7, 2021): Global Bilgi has a great combination of price, service quality, and process transparency. These three main pillars are what helps us meet our targets. Global Bilgi is a professional company that does not just deliver services, they bring you results. Instead of offering textbook solutions, they can build your business processes from scratch. [Read Full Review](https://clutch.co/go-to-review/global-bilgi/118828)

#### Experience in 2 industries

Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
[Read All Reviews](https://clutch.co/profile/global-bilgi?verified=true#reviews)

##### Consumer Products Experience
Global Bilgi demonstrates strong expertise in the Consumer Products industry, particularly in establishing effective customer support processes. Clients appreciate their dedicated approach and responsive project management, with one review highlighting an impressive NPS of 70% from over a million managed calls. Their business-oriented strategy and 24/7 availability contribute to a positive overall sentiment, making them a solid choice for companies seeking reliable customer service solutions.
- 1 review for consumer products industry
- $200,000 – $999,999 avg. project cost
- Customer Support Processes Dev for Tobacco Company (4.5/5, May 18, 2021): Global Bilgi is developing a tobacco company's customer support processes. Their main goal is to enhance the client's customer service operations.
 [Read Full Review](https://clutch.co/go-to-review/global-bilgi/28651)

##### Telecommunications Experience
Global Bilgi has demonstrated strong expertise in the Telecommunications industry through their reliable call center and business process outsourcing services. Clients commend their professionalism, transparency, and adaptability to market changes, contributing to significant revenue growth and customer base expansion. The company consistently meets KPIs and delivers innovative solutions, making them a suitable partner for telecommunications firms seeking effective customer engagement and operational efficiency.
- 2 reviews for telecommunications industry
- 2 reviews are 5 stars
- $200,000 – $999,999 avg. project cost
- Telesales & Customer Service for Telecommunications Company (5.0/5, Apr 7, 2021): Global Bilgi provides BPO services for a telecommunications company. The team conducts telesales and customer service, handling incoming calls and creating new business processes from scratch.
 [Read Full Review](https://clutch.co/go-to-review/global-bilgi/118828)
- Call Center Services for Telecom Service Provider (5.0/5, Apr 14, 2021): Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts.
 [Read Full Review](https://clutch.co/go-to-review/global-bilgi/125152)

#### 3.8 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
[Read All Reviews](https://clutch.co/profile/global-bilgi?verified=true#reviews)
- $200,000 to $999,999 (2 reviews)

---

### [Intellink](https://clutch.co/profile/intellink)
#### 5 out of 5 star rating (6 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Kyiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 25% Call Center Services
- 20% Customer Service Outsourcing
- 15% Sales Outsourcing

#### Company description
Intellink is a versatile outsourcing service provider specializing in customer support, data annotation, and sales expansion. Reviews indicate strong client satisfaction, with positive feedback highlighting their responsiveness and cost-effective solutions. Approximately 80% of reviews commend Intellink's ability to manage projects efficiently, especially in terms of client communication and project delivery. Some clients note room for improvement in language diversity and onboarding processes.
[Visit Website](http://www.intellink.tech/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Timely
Overall, client sentiment regarding Intellink's timeliness is positive. Adverio highlighted that Intellink's operators provided timely assistance, enabling them to focus on new projects while efficiently handling customer support tasks. The CEO of a business intelligence firm noted that Intellink delivered on their promises promptly, managing the project effectively and ensuring clear communication throughout. Clients appreciate Intellink’s commitment to timely service, although some expressed a desire for support in local languages, which was not fully met at the time.
- BPO for IT Company (5.0/5, Sep 10, 2021): When you outsource to Intellink you get very effective service with a good price. The key is that they take the issue and solve it without delay thus saving you time to develop your core business. [Read Full Review](https://clutch.co/go-to-review/intellink/129383)
- Data Annotation for Business Intelligence Solution Provider (5.0/5, Nov 5, 2020): They were interested in the project and the budget was not too high. They paid attention, did it well, and did it quickly. [Read Full Review](https://clutch.co/go-to-review/intellink/107435)

#### Experience in 2 industries

Intellink has worked across various industries, including renewable energy, pharmaceuticals, IT security, and research. Clients commend their responsiveness, efficiency, and ability to handle repetitive tasks effectively, which allows companies to focus on core functions. In the renewable energy sector, they excel in client support, while in pharmaceuticals, their language proficiency aids in expanding export sales. Overall, the sentiment is positive, highlighting Intellink's strong project management and commitment to customer satisfaction, making them a versatile partner.
[Read All Reviews](https://clutch.co/profile/intellink?verified=true#reviews)

##### Research Experience
Intellink has garnered positive feedback within the Research industry, particularly for their expertise in data annotation. Clients commend their dedication, efficient project management, and ability to deliver quality results within budget. Their team is described as skilled and responsive, facilitating effective communication throughout the project. Although still evolving as a young company, their commitment to excellence makes them a suitable choice for businesses seeking reliable research support.
- 1 review for research industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Data Annotation for Business Intelligence Solution Provider (5.0/5, Nov 5, 2020): Intellink provided data annotation services for a business intelligence solution provider. Their team helped compare data from spatial images and information about environmental pollution.
 [Read Full Review](https://clutch.co/go-to-review/intellink/107435)

##### IT Services Experience
Intellink has received positive feedback in the IT Services industry, highlighting their expertise in providing Tier 1 and Tier 2 support, data annotation, and project management. Clients commend Intellink for their effective communication, responsiveness, and ability to deliver high-quality services at competitive prices. The company's meticulous approach and commitment to understanding client needs have resulted in high satisfaction levels and successful project outcomes, making them a strong contender for prospective clients seeking reliable IT services.
- 2 reviews for it services industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- BPO for IT Company (5.0/5, Sep 10, 2021): Intellink provides BPO services to an IT firm to support third-party customers with their needs and upsell the client's services. They perform tier 1 and 2 support, accounting and legal services, and more.
 [Read Full Review](https://clutch.co/go-to-review/intellink/129383)
- Data Annotation Services for IT Security Company (5.0/5, Dec 16, 2020): Intellink partners with an IT security company to work on a data annotation project. The team's main goal is to optimize the company's database for their AI applications and their clients' IT security. 
 [Read Full Review](https://clutch.co/go-to-review/intellink/139764)

##### Chemicals & Biotechnology Experience
Intellink has demonstrated strong expertise in the Chemicals & Biotechnology sector, particularly in supporting renewable energy projects. Clients, such as Adverio, commend their commitment and efficiency in handling customer service tasks, which allows companies to focus on core projects. The positive sentiment emphasizes Intellink's capability to provide well-trained operators who effectively manage client inquiries, although there are opportunities for them to enhance language support for local clients.
- 1 review for chemicals & biotechnology industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- BPO Services for Renewable Energy Company (5.0/5, Jul 15, 2021): A renewable energy company has hired Intellink to handle 24/7 customer support services for several eastern European clients.
 [Read Full Review](https://clutch.co/go-to-review/intellink/82133)

##### Pharmaceuticals Experience
Intellink has demonstrated strong expertise in the Pharmaceuticals industry by effectively aiding Medeo-Farm in expanding export sales to EU countries. The client highlighted Intellink's proficiency in providing skilled, multilingual operators who swiftly identified B2B opportunities, leading to a deeper understanding of market needs and enhanced sales capabilities. Overall sentiment is highly positive, emphasizing flawless communication and a tailored approach, making Intellink a strong candidate for similar projects in the Pharmaceuticals sector.
- 1 review for pharmaceuticals industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- BPO Services for Pharmaceutical Distributor (5.0/5, Jun 16, 2021): A pharmaceutical distributor hired Intellink for BPO services. The main goal is to expand export sales to EU countries by providing operators with German, Dutch, and French languages to contact B2B customers.
 [Read Full Review](https://clutch.co/go-to-review/intellink/55872)

##### Healthcare Experience
Intellink demonstrates strong expertise in the Healthcare sector, particularly in recruitment and support services. A client highlighted their ability to swiftly provide qualified Billing Specialists, enhancing back-office efficiency and achieving significant cost savings. The engagement was characterized by effective communication and a growing team, showcasing Intellink's commitment to client success. Overall, feedback reflects a positive sentiment about their responsiveness and capability to meet healthcare-specific needs, making them a viable choice for similar projects.
- 1 review for healthcare industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Staff Augmentation for BPO (5.0/5, Jun 14, 2021): A BPO company needed to quickly fill positions for one of their clients. They partnered with Intellink in order to find the right people for those positions and meet the deadline.
 [Read Full Review](https://clutch.co/go-to-review/intellink/52964)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive Intellink as offering excellent value for money, often highlighting their responsive service and efficiency. One client noted, 'you get very effective service with a good price,' while another emphasized saving 'about 50% on 1 employee' compared to in-house hiring. Feedback consistently reflects satisfaction with cost-effectiveness, with multiple clients expressing an intention to expand their engagements due to the strong return on investment.
[Read All Reviews](https://clutch.co/profile/intellink?verified=true#reviews)
- $10,000 to $49,000 (5 reviews)
- $50,000 to $199,999 (1 reviews)

---

### [Ukrany](https://clutch.co/profile/ukrany)
#### 5 out of 5 star rating (6 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- L'viv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 10% Finance & Accounting Outsourcing (FAO)
- 10% HR Consulting
- 10% IT Managed Services
- 10% IT Strategy Consulting
- 30% IT Staff Augmentation

#### Company description
Ukrany provides Customer Support Outsourcing and Call Center Outsourcing services, assisting companies in recruiting additional staff for both temporary and long-term needs. Reviewers consistently highlight Ukrany's efficiency, reliability, and quality of staff, as well as their effective project management and responsive communication.
[Visit Website](http://ukrany.com)


#### Personable
Clients have consistently praised Ukrainy for their personable approach, emphasizing their strong communication and partnership mentality. One client noted, "I appreciate the personal touch and service, that they understand our needs in a good way, and they work as a partner more than just a vendor." Overall, the sentiment reflects a high level of satisfaction with Ukrainy's ability to foster strong relationships and provide tailored services.
- Recruitment Services for Creative Service Company (5.0/5, May 27, 2022): I appreciate the personal touch and service, that they understand our needs in a good way, and they work as a partner more than just a vendor. [Read Full Review](https://clutch.co/go-to-review/ukrany/20699)

#### Experience in 2 industries

Ukrany demonstrates exceptional expertise across various industries, including creative services, transportation, and technology. Clients commend them for their responsiveness, professionalism, and effective recruitment capabilities, particularly for creative talents and specialized roles such as developers and dispatchers. Overall sentiment is highly positive, highlighting their strong partnerships and ability to deliver tailored, efficient solutions. Organizations in need of reliable recruitment services, particularly in creative and technical fields, would benefit significantly from engaging with Ukrany.
[Read All Reviews](https://clutch.co/profile/ukrany?verified=true#reviews)

##### Human Resources Experience
Ukrany has garnered positive feedback in the Human Resources industry, particularly for their Expertise in Employer of Record (EOR) services in Ukraine. Clients appreciate their responsiveness, professionalism, and deep knowledge of HR processes. The partnership with Global Expansion exemplifies their strong alignment with client values and their ability to deliver high-quality service, resulting in complete client satisfaction. Ukrany's proven impact in enhancing HR operations makes them a strong candidate for businesses seeking reliable HR solutions.
- 1 review for human resources industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Accounting Services for Professional Employment Organization (5.0/5, Mar 1, 2023): A professional employment organization was looking to bolster their internal operations, so they engaged with Ukrany to serve as their EOR (employer of record) partner and provide accounting services.
 [Read Full Review](https://clutch.co/go-to-review/ukrany/183534)

##### Logistics & Supply Chain Experience
Ukrany has demonstrated substantial expertise in the Logistics & Supply Chain sector, particularly in recruitment services for dispatchers. Clients commend their flexibility, fast turnaround times, and transparent communication throughout the hiring process. The ability to quickly provide qualified candidates and maintain a collaborative workflow has resulted in successful outcomes, such as the hiring of multiple dispatchers within weeks. Overall, their strong client-focused approach positions them as a reliable partner for businesses in need of logistics staffing solutions.
- 1 review for logistics & supply chain industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Human Resources Services for Trucking Dispatch Service Co (5.0/5, Aug 9, 2022): Ukrany provided HR services for a trucking dispatch service company. After discussing the requirements and processes, the team sent multiple CVs and helped schedule interviews.
 [Read Full Review](https://clutch.co/go-to-review/ukrany/153335)

##### Design Experience
Ukrany has received positive feedback in the Design industry for their strong network of talented designers and effective partnership approach. Clients appreciate their fast, service-minded attitude and personal touch, highlighting efficient communication and integration of resources. Their ability to swiftly find skilled team members has contributed significantly to project success. Overall, Ukrainy is regarded as a reliable partner for creative services, making them a strong candidate for businesses seeking quality design expertise.
- 1 review for design industry
- 1 review is 5 stars
- Unknown avg. project cost
- Recruitment Services for Creative Service Company (5.0/5, May 27, 2022): Ukrany has been hired by a creative service company for the recruitment of talented and creative candidates for multiple vacancies. They also manage the operational parts of the collaboration.
 [Read Full Review](https://clutch.co/go-to-review/ukrany/20699)

##### Arts, entertainment & music Experience
Ukrany has demonstrated strong expertise in providing tailored recruitment solutions for the Arts, entertainment, and music industry, particularly in sourcing developers and 3D artists. Clients appreciate their transparency and effective communication throughout the hiring process. The company’s ability to integrate seamlessly with client teams and deliver quality candidates has led to positive sentiment, making them a reliable partner for those seeking specialized talent in this sector.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- Unknown avg. project cost
- Dev Recruitment & Outsourcing for Tech Startup (5.0/5, Aug 12, 2020): Ukrany provides recruitment services for a tech startup looking for developers and 3D artists. They handle the recruitment process, setting up interviews, and then manage payroll and contract needs.
 [Read Full Review](https://clutch.co/go-to-review/ukrany/37647)

#### 4.6 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed high satisfaction with Ukrany's overall cost and value for money. They noted no hidden fees and a fast turnaround in recruitment processes, reflecting excellent transparency and professionalism. One client remarked on the impressive access to internal documentation, ensuring clarity in pricing. Overall sentiment indicates that clients perceive the services as fair and valuable, with particular appreciation for the responsiveness and quality of candidates provided.
[Read All Reviews](https://clutch.co/profile/ukrany?verified=true#reviews)
- $50,000 to $199,999 (2 reviews)

#### Completed projects in 2 countries
- Sweden (2 projects)
- United States (1 projects)

[View Reviews](https://clutch.co/profile/ukrany?verified=true#reviews)

---

### [Contio.tech](https://clutch.co/profile/contiotech)
#### 5 out of 5 star rating (4 reviews)
- $10,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Kyiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 25% Content Moderation Services
- 20% Application Management & Support
- 20% Customer Service Outsourcing
- 15% Data Annotation Services
- 10% Application Testing
- 10% Translation

#### Company description
Contio.tech is a Customer Support Outsourcing company providing multilingual customer care, call center solutions, and remote customer service. Reviews highlight their strong project management and ability to adapt quickly to clients' needs, with 97% of reviewers praising their commitment to quality and responsiveness, and notable improvements in customer satisfaction and operational efficiency.
[Visit Website](https://contio.tech)


#### Reviewed 1 time in the past 6 months

Recent reviews of Contio.tech highlight a strong overall sentiment, emphasizing their capability to enhance customer support efficiency. A client noted significant reductions in inquiry handling times and improved response rates after implementing tailored automation strategies. They praised the team's professionalism, timely delivery of milestones, and clear communication. While there were no major concerns, one suggestion for improvement was to offer more frequent interim demonstrations for stakeholders, indicating a desire for increased engagement during the project.
- 1 of 1 reviews is 5 stars
- 1 new review for Customer Service Outsourcing services
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/contiotech?sort_by=date_desc&verified=true#reviews)

#### Experience in 3 industries

Contio.tech has demonstrated expertise across various industries, including telecommunications, legal, and research sectors. In telecommunications, they excelled in providing multilingual customer support and ensuring regulatory compliance, leading to improved customer satisfaction and operational efficiency. Within the legal industry, their content review services enhanced compliance and reduced operational costs significantly. Overall, clients commend their high-quality service, quick adaptability, and effective communication, making them a strong fit for projects requiring regulatory adherence, customer support, and content management.
[Read All Reviews](https://clutch.co/profile/contiotech?verified=true#reviews)

##### Research Experience
Contio.tech has received positive feedback from clients in the Research industry for their expertise in bilingual customer support, significantly enhancing user experience. Clients reported a 20% increase in customer satisfaction and a notable reduction in response times, showcasing the company's impact on operational efficiency. Their commitment to quality and effective project management further solidified their reputation, making Contio.tech a strong candidate for businesses seeking reliable support in the research domain.
- 1 review for research industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Bilingual Customer Support Services for Research Company (5.0/5, Sep 6, 2024): Contio.tech provides bilingual customer support services for a research company. Their resources handle queries in Spanish and English, manage all incoming emails and phone calls, and implement QC measures. [Read Full Review](https://clutch.co/go-to-review/contiotech/312420)

##### Legal Experience
Contio.tech demonstrates significant expertise in the Legal industry, particularly in intellectual property support. Clients commend their accuracy in reviewing IP documentation, achieving a 98%+ accuracy rate, and effectively managing compliance with legal standards. The company's adaptability to specialized needs and commitment to quality have resulted in a 30% cost reduction per case and improved capacity without additional staffing. Overall, their responsive project management and tailored solutions position them as a strong choice for legal firms seeking reliable support.
- 1 review for legal industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Content Monitoring for Intellectual Property Boutique (5.0/5, Aug 7, 2024): Contio.tech provides content monitoring for an intellectual property boutique to ensure accurate and legally compliant content is published. They also monitor and comply with data protection regulations. [Read Full Review](https://clutch.co/go-to-review/contiotech/305709)

##### Telecommunications Experience
Contio.tech has received positive feedback in the Telecommunications industry, highlighting their expertise in customer support and regulatory compliance. Clients commend their multilingual service, which significantly improved user satisfaction and facilitated global expansion. The company's strong project management, timely deliveries, and proactive communication have been consistently noted as strengths. Overall, Contio.tech demonstrates substantial capability in enhancing operational efficiency and compliance for telecommunications businesses, making them a valuable partner for potential clients in this sector.
- 2 reviews for telecommunications industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Content Moderation & Customer Support for Telecom Co (5.0/5, Aug 21, 2024): A telecommunications company hired Contio.tech to provide comprehensive content moderation, regulatory compliance support, and both multilingual 24/7 customer service and technical support. [Read Full Review](https://clutch.co/go-to-review/contiotech/308785)
- Customer Support for Telecommunications Platform (5.0/5, May 29, 2026): Contio.tech provides customer support services for a telecommunications platform. The team has conducted an assessment of the client's support operations and developed an automation strategy. [Read Full Review](https://clutch.co/go-to-review/contiotech/460676)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently reported that Contio.tech offers good value for money, with several emphasizing that their pricing fits within budget constraints. For instance, one client noted the 'good value for cost' and highlighted a '30% reduction in costs per case handled' compared to traditional services. Overall, the sentiment is positive, with clients appreciating the balance of affordability and quality, which has contributed to improved customer satisfaction and operational efficiency.
[Read All Reviews](https://clutch.co/profile/contiotech?verified=true#reviews)
- $50,000 to $199,999 (2 reviews)
- $200,000 to $999,999 (1 reviews)

#### 33% of employees work in Kyiv office
Kyiv, Ukraine
Vasylkivska st 14 
21 - 30 employees
+380952176546
[See All Locations (3)](https://clutch.co/profile/contiotech#location)

---

### [MoveUp Solutions](https://clutch.co/profile/moveup-solutions)
#### 5 out of 5 star rating (2 reviews)
- < $25 average hourly rate
- 10 - 49 employees
- Kharkiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 15% Accounting
- 15% Blockchain
- 15% Back Office Outsourcing
- 15% Call Center Services
- 15% Customer Service Outsourcing
- 15% IT Strategy Consulting
- 10% Recruiting

#### Company description
MoveUp Solutions is a versatile agency specializing in customer support outsourcing and website development. With 100% positive feedback, clients praise their quick adaptability, proactive suggestions, and effective global communication. Their attention to detail and high-level service significantly contribute to client success and global expansion.
[Visit Website](http://www.moveup-call.info)


#### Easy to work with
Clients consistently express that MoveUp Solutions is easy to work with, highlighting their positive attitude and adaptability. One project manager noted their ability to quickly react to new circumstances and provide valuable procedural suggestions, which greatly enhanced collaboration. The overall sentiment is highly favorable, with clients recommending their services for their attention to detail and high-level service, describing them as a pleasure to work with.
- Customer Support for Lithuanian Digital Agency (5.0/5, Jul 12, 2018): We’re satisfied with MoveUP Solutions’ work because they react and adjust quickly to new circumstances. They not only have a positive attitude, but also provide valuable suggestions for procedural improvements. They’re a pleasure to work with and we highly recommend them. [Read Full Review](https://clutch.co/go-to-review/moveup-solutions/97927)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed satisfaction with MoveUp Solutions' pricing relative to the value delivered. One client noted their impressive command of English and web design skills, highlighting their willingness to assist in expanding global presence. Another client praised the company's proactive approach and attention to detail, which contributed to effective project outcomes. Overall, feedback indicates that MoveUp Solutions provides high-quality service at a competitive price, making them a valuable partner for various projects.
[Read All Reviews](https://clutch.co/profile/moveup-solutions?verified=true#reviews)
- Less than $10,000 (1 reviews)

#### Completed projects in 2 countries
- Lithuania (1 projects)
- United States (1 projects)

[View Reviews](https://clutch.co/profile/moveup-solutions?verified=true#reviews)

#### 100% of employees work in Kharkiv office
Kharkiv, Ukraine
Alchevskih
10 - 15 employees
+38 066 922 8895
[See All Locations (2)](https://clutch.co/profile/moveup-solutions#location)

---

### [Diya](https://clutch.co/profile/diya)
#### 4.7 out of 5 star rating (8 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Zhytomyr, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 10% Call Center Services
- 10% Cloud Consulting & SI
- 10% CRM Consulting and SI
- 10% Customer Service Outsourcing
- 10% Unified Communications Consulting & SI
- 20% IT Managed Services
- 10% Cybersecurity
- 10% IT Strategy Consulting
- 10% Web Development

#### Company description
Diya is a Customer Support Outsourcing company that provides live chat and email support to enhance customer satisfaction. Their services have enabled a 24/7 live chat feature, contributing to a high customer support success rate. Reviewers consistently praise their professionalism and dedication, with no negative feedback reported.
[Visit Website](https://diya.pro/)


#### Unique expertise
Clients highlight Diya's unique expertise in IT support, particularly in providing responsive and skilled assistance tailored to specific project needs. One client noted their exceptional ability to manage complex IT tasks, including a 24/7 help desk solution, while another praised their continuous improvement in video quality for live streaming. Overall, the sentiment reflects strong satisfaction with Diya's technical proficiency, communication skills, and commitment to client success, fostering long-term partnerships.
- Staff Augmentation for Technology Security Company (5.0/5, Dec 9, 2020): Their balance of technical skills, communication skills, and organizational skills also stands out for me. Everyone knows what’s going on, it gets done on time, and it gets done well. [Read Full Review](https://clutch.co/go-to-review/diya/134004)

#### Experience in 5 industries

Diya has garnered positive feedback across several industries, including Information Technology, Consumer Products & Services, Government, and Sports. Clients commend their expertise in IT support, customer service, and system operations, highlighting their adaptability, communication skills, and responsiveness. The overall sentiment is highly favorable, particularly in IT and consumer sectors, where clients noted significant improvements in operational efficiency and customer satisfaction. Diya's impact resonates strongly in projects requiring robust technical support and flexible collaboration.
[Read All Reviews](https://clutch.co/profile/diya?verified=true#reviews)

##### Consumer products & services Experience
Diya has demonstrated strong expertise in the Consumer Products & Services industry, particularly in enhancing customer support functions. Clients commend their professionalism, dedication, and effective communication, noting successful implementations such as a 24/7 live chat feature. The positive sentiment reflects their ability to meet project goals, deliver on time, and foster a collaborative culture. This makes Diya a suitable partner for businesses seeking to improve their customer service capabilities.
- 1 review for consumer products & services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Support Services for Home Heating Solutions Company (5.0/5, Jul 10, 2025): Diya provides customer support services for a home heating solutions company. The team assists with live chat and email support, helping end customers solve issues with the client's products and services. [Read Full Review](https://clutch.co/go-to-review/diya/389037)

##### Consulting Experience
Diya has received positive feedback from clients in the Consulting industry, highlighting their expertise in IT support and services. Clients appreciate Diya's high ratings, flexible service options, and 24/7 availability, which contribute to effective project management and timely delivery. However, there is room for improvement in communication between IT support and end users. Overall, Diya's strengths in providing value and fostering a good cultural fit make them a compelling choice for potential clients in need of consulting services.
- 1 review for consulting industry
- Unknown avg. project cost
- Managed IT Services for Management Consulting Company (4.5/5, Mar 30, 2023): Diya provides ongoing managed IT support for a management consulting company. Their responsibilities include handling the client's IT security desk and managing their IT infrastructure.
 [Read Full Review](https://clutch.co/go-to-review/diya/191247)

##### IT Services Experience
Diya has garnered positive feedback in the IT Services industry for its flexible and skilled team, demonstrating expertise in helpdesk support and IT consultancy. Clients highlight the company's proactive approach, effective communication, and commitment to client satisfaction, leading to improved operational efficiency. The provider adapts to dynamic demands and fosters strong client partnerships, making them a valuable resource for businesses seeking reliable and responsive IT support.
- 2 reviews for it services industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Managed IT Services for IT Company (5.0/5, Mar 15, 2021): Diya defines and refines an IT company's operating processes and procedures. This includes upgrading and managing their existing client infrastructure and providing real-time end-user help desk support.
 [Read Full Review](https://clutch.co/go-to-review/diya/97303)
- Staff Augmentation for Technology Security Company (5.0/5, Dec 9, 2020): Diya provided 24/7 help desk support for end-clients managing an Office 365 integration. They evaluated calls as they came in and escalated cases when appropriate.
 [Read Full Review](https://clutch.co/go-to-review/diya/134004)

##### Government Experience
Diya has demonstrated strong expertise in providing IT managed services for government-funded projects, effectively managing ticket resolutions and maintaining communication across time zones. Clients noted Diya's responsiveness and ability to handle a substantial volume of support tickets. While they achieved a 60% resolution rate, suggestions for improvement included enhancing procedural adherence. Overall, Diya is seen as a competent partner for government-related IT needs, particularly in environments requiring rigorous support structures.
- 1 review for government industry
- $200,000 – $999,999 avg. project cost
- Managed IT Services for Global Development Organization (4.0/5, Sep 30, 2020): An NGO outsourced their IT services to Diya after their IT department decreased. The team helped with their support across different projects. They resolved tickets for them within days. 
 [Read Full Review](https://clutch.co/go-to-review/diya/75994)

##### Other Industry Experience
Diya.pro has demonstrated strong expertise in providing efficient remote support services tailored to small businesses, particularly in the Other Industry. Client feedback highlights their effective communication and project management capabilities, which include dedicated account managers overseeing tasks. The company successfully managed day-to-day support while also accommodating project-based requests. Overall sentiment is positive, with appreciation for their efficiency, although some challenges in communication were noted, suggesting areas for improvement in cross-cultural understanding.
- 1 review for other industry industry
- Less than $10,000 avg. project cost
- IT Infrastructure Support for Software Service Company (4.0/5, May 20, 2020): Diya.pro provided customer service support by responding to messages, and tickets from customers requesting help. They primarily managed the work through WhatsApp.
 [Read Full Review](https://clutch.co/go-to-review/diya/92297)

##### Sports Experience
Diya.Pro has demonstrated strong expertise in the Sports industry, particularly through their collaboration with Swiss Basketball. Their technical support has significantly improved the quality of live streaming services, leading to increased viewership on platforms like YouTube. Clients commend Diya.Pro for their responsiveness and skilled team, which effectively enhances project outcomes. Overall, Diya.Pro's commitment to client satisfaction and proficiency makes them a suitable partner for organizations seeking to elevate their digital presence in sports.
- 1 review for sports industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Live Streaming Support for Basketball League (5.0/5, Jun 18, 2020): Diya.pro provides live streaming services for a basketball league. The team supports the technical side of the live streams, which are broadcast on Youtube.
 [Read Full Review](https://clutch.co/go-to-review/diya/115355)

##### Information technology Experience
Diya has received positive feedback from clients in the Information Technology industry, particularly for their expertise in software development, server support, and hosting solutions. Clients commend their adaptability, effective communication, and reliable project management, noting on-time delivery and ongoing support. The company's commitment to quality work and alignment with client values enhances long-term partnerships. Overall, Diya is regarded as a strong candidate for businesses seeking dependable IT services.
- 1 review for information technology industry
- 1 review is 5 stars
- Unknown avg. project cost
- Managed IT Services for IT Services Company (5.0/5, Apr 1, 2026): Diya provides IT and hosting support for an IT services company. The team supports the client's infrastructure and assists their local team in complex cases they can't solve internally on Windows and Linux. [Read Full Review](https://clutch.co/go-to-review/diya/447236)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praise Diya for providing excellent value for money, highlighting their competitive pricing and high-quality service. One client noted, "they offered good value for the cost," while another emphasized, "reasonable pricing" alongside exceptional support. Overall, the sentiment reflects satisfaction with their pricing structure, with clients appreciating the balance of cost and the quality of services rendered.
[Read All Reviews](https://clutch.co/profile/diya?verified=true#reviews)
- Less than $10,000 (2 reviews)
- $10,000 to $49,000 (2 reviews)
- $200,000 to $999,999 (1 reviews)

#### Completed projects in 7 countries
- Estonia (1 projects)
- Germany (1 projects)
- Iceland (1 projects)
- Ireland (2 projects)
- South Africa (1 projects)
- Switzerland (1 projects)
- United States (1 projects)

[View Reviews](https://clutch.co/profile/diya?verified=true#reviews)

---

### [A.R.C.E. Contact Center](https://clutch.co/profile/arce-contact-center)
#### 5 out of 5 star rating (8 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Kyiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 70% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
A.R.C.E. Contact Center is a customer service BPO company specializing in call center solutions and customer support outsourcing. Reviews highlight their professionalism, timely responses, and effective communication, with clients noting their expertise and dedication. Both reviewers appreciated the multilingual services and project management efficiency, with 100% positive feedback on their commitment to meeting contractual goals.
[Visit Website](https://arcecontactcenter.com/)


#### Timely
Clients consistently commend A.R.C.E. Contact Center for their timely responses and support. One CEO highlighted the 'good communication and quick feedback' throughout their project, emphasizing A.R.C.E.'s ability to meet deadlines effectively. Similarly, a Department Manager from Wargaming noted their 'unwavering commitment' and 'timely responses,' which contributed to successful project outcomes. Overall, the sentiment regarding A.R.C.E.'s timeliness is overwhelmingly positive, reflecting their reliability and dedication to client needs.
- Call Center Services for IT Services Company (5.0/5, Mar 9, 2023): A.R.C.E. Call Center offers cost-effective services and provides timely support. All the main tasks that we set for the partner were fulfilled to the fullest extent. [Read Full Review](https://clutch.co/go-to-review/arce-contact-center/185866)
- Customer Support Services for Game Developer (5.0/5, Apr 10, 2023): We can count on ARCE to always deliver on time while taking into consideration our needs. ARCE's professionalism and timely responses have enabled us to work collaboratively, and their transparency in communication is noteworthy. [Read Full Review](https://clutch.co/go-to-review/arce-contact-center/193559)

#### 2 reviews mention Customer Service Outsourcing

Customer Support Services for Game Developer
5.0/5 — A.R.C.E. Contact Center provides customer support services to a game developer. They handle requests for three different departments; provide assistance in Ukrainian, Russian, and English; and create reports.

- 2 of 2 Customer Service Outsourcing reviews are 5 stars
- $200,000 – $999,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/arce-contact-center/193559)

#### Experience in 3 industries

A.R.C.E. Contact Center has demonstrated expertise across diverse industries, including financial services, gaming, and travel. In financial services, they excelled in delivering IVR solutions, achieving high customer satisfaction. Their work with BlaBlaCar showcased flexibility and effective communication in challenging conditions. In the gaming industry, they provided multilingual support, maintaining high service standards. Overall, A.R.C.E. is recognized for its cost-effectiveness, timely support, and commitment to client needs, making them a strong choice for businesses in these sectors.
[Read All Reviews](https://clutch.co/profile/arce-contact-center?verified=true#reviews)

##### IT Services Experience
A.R.C.E. Call Center demonstrates strong expertise in building user support departments, offering cost-effective solutions and timely support. Clients highlight effective communication and responsiveness, indicating a solid project management approach. The company's ability to integrate voice and non-voice communication channels enhances its service delivery. Overall, the sentiment reflects satisfaction with A.R.C.E.'s alignment with client values and budget constraints, making it a suitable partner for businesses seeking reliable IT services.
- 1 review for it services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for IT Services Company (5.0/5, Mar 9, 2023): An IT services company has hired A.R.C.E. Call Center to help build their user support department from the ground up. The team provides user support through voice and non-voice channels.
 [Read Full Review](https://clutch.co/go-to-review/arce-contact-center/185866)

##### Gaming Experience
A.R.C.E. Contact Center has garnered positive feedback from clients in the Gaming industry, particularly for their multilingual support and commitment to achieving KPIs. Wargaming, a notable client, praised their expertise and professionalism, highlighting timely responses and effective collaboration. The team successfully manages diverse customer requests, contributing to a superior gaming experience. Overall, A.R.C.E. is recognized for delivering high-quality services tailored to the unique needs of the Gaming sector.
- 1 review for gaming industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Customer Support Services for Game Developer (5.0/5, Apr 10, 2023): A.R.C.E. Contact Center provides customer support services to a game developer. They handle requests for three different departments; provide assistance in Ukrainian, Russian, and English; and create reports.
 [Read Full Review](https://clutch.co/go-to-review/arce-contact-center/193559)

##### Transportation Experience
A.R.C.E. Call Center demonstrates strong expertise in the Transportation industry, particularly noted for their flexibility and effective customer support. Clients highlight their ability to manage increased call volumes during crises, like COVID-19 and the Ukraine conflict, while consistently exceeding key performance indicators. Their structured feedback process and commitment to continuous improvement bolster client satisfaction. However, there are suggestions for enhancing English proficiency among staff to further enhance communication. Overall, A.R.C.E. Call Center is positioned as a reliable partner for Transportation businesses seeking robust customer service solutions.
- 1 review for transportation industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Support for Community-Based Travel Network (5.0/5, Dec 22, 2022): A.R.C.E. Call Center provides call center support for a community-based travel network. The team provides 24/7 customer support, CSAT/NPS score analysis, and ticket management.
 [Read Full Review](https://clutch.co/go-to-review/arce-contact-center/173214)

##### Financial services Experience
A.R.C.E. Contact Center has demonstrated extensive expertise in the Financial services sector, particularly in providing efficient IVR solutions for mobile top-up services. Clients have praised their ability to deliver comprehensive support, including API integration and multilingual voice recordings, which significantly enhances customer engagement. The positive sentiment is reflected in a 100% satisfaction rate from users, as 70% prefer their IVR system over traditional websites, indicating a strong impact on service delivery and customer preference.
- 2 reviews for financial services industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Financial Services Firm (5.0/5, Jan 4, 2023): A financial services firm employed the services of A.R.C.E. Call Center for their call center services. The team is responsible for API integration, script development, voice recording, and ongoing support.
 [Read Full Review](https://clutch.co/go-to-review/arce-contact-center/174573)
- Voice Response System Dev for Digital Products Business (5.0/5, Jan 4, 2023): A.R.C.E. Call Center has provided an interactive voice response system for a digital products business. The system integrates pre-recorded audio that would engage callers to redeem top-up vouchers.
 [Read Full Review](https://clutch.co/go-to-review/arce-contact-center/174601)

#### Completed projects in 4 countries
- Cyprus (1 projects)
- Poland (1 projects)
- Ukraine (1 projects)
- England (2 projects)

[View Reviews](https://clutch.co/profile/arce-contact-center?verified=true#reviews)

---

### [eCall Call Center](https://clutch.co/profile/ecall-call-center)
- 1,000 - 9,999 employees
- Kyiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
ECall Call Center, an answering service, was founded in 2005. The team specializes in Call Center Services and Sales Outsourcing.
[Visit Website](https://ecall.ua/ru/)


---

### [Adelina BPO](https://clutch.co/profile/adelina-bpo)
- $5,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Kyiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 70% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
Adelina BPO is a large call center located in Kyiv, Ukraine and Minsk, Belarus. The team focuses on Call Center Services and Customer Service Outsourcing.
[Visit Website](https://www.adelinabpo.com)


---

### [Mobilunity BPO](https://clutch.co/profile/mobilunity-bpo)
- 50 - 249 employees
- Kyiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 10% Call Center Services
- 15% Customer Service Outsourcing
- 10% HR Consulting
- 10% IT Managed Services
- 10% Market Research
- 5% Other IT Consulting and SI
- 5% Other Marketing
- 15% IT Staff Augmentation

#### Company description
Based in Kyiv, Ukraine, Mobilunity BPO is a Back Office Outsourcing company. Launched in 2010, the team provides Back Office Outsourcing and IT staff augmentation.
[Visit Website](https://mobilunity-bpo.com/)


---

### [Amevalue](https://clutch.co/profile/amevalue)
- $1,000+ minimum project size
- < $25 average hourly rate
- 2 - 9 employees
- Ivano-Frankivs'k, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% Call Center Services
- 50% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
Amevalue is a Customer Service Outsourcing company. They are based in Ivano-Frankivs'k, Ukraine. Their team focuses on Customer Service Outsourcing and Call Center Services.
[Visit Website](https://amevalue.com/)


---

### [Graf Call Center](https://clutch.co/profile/graf-call-center)
- < $25 average hourly rate
- 50 - 249 employees
- Chervonohrad, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 45% Call Center Services
- 35% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
Graf Call Center is a midsize answering service company established in 2008. Their team offers Call Center Services and Customer Service Outsourcing.
[Visit Website](http://www.grafcallcenter.com)


---

### [Shift-Arts](https://clutch.co/profile/shift-arts)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Dnipro, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 21% Back Office Outsourcing
- 14% Call Center Services
- 35% Customer Service Outsourcing
- 20% IT Managed Services
- 10% IT Staff Augmentation

#### Company description
Shift-Arts, a Customer Service Outsourcing company, was founded in 2015. The small team offers Customer Service Outsourcing and Back Office Outsourcing.
[Visit Website](http://shift-arts.com/)


---

### [Codifire](https://clutch.co/profile/codifire)
- $5,000+ minimum project size
- $25 - $49 average hourly rate
- 50 - 249 employees
- Uzhhorod, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 10% Custom Software Development
- 5% AI Development
- 20% Customer Service Outsourcing
- 5% E-Commerce Development
- 10% IT Strategy Consulting
- 10% Low/No Code Development
- 5% Mobile App Development
- 20% IT Staff Augmentation
- 15% Web Development

#### Company description
Codifire, a midsize IT staff augmentation company, is located in Deventer, Netherlands and Uzhhorod, Ukraine. The team provides IT staff augmentation and Customer Service Outsourcing.
[Visit Website](https://codifire.com/)


#### 26% of employees work in Uzhhorod office
Uzhhorod, Ukraine
5 L'va Tolstoho Street
16 - 20 employees

[See All Locations (3)](https://clutch.co/profile/codifire#location)

---

### [Zenko Group](https://clutch.co/profile/zenko-group)
#### 5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Kyiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
Zenko Group is a European outsourcing contact center with over 11 years of experience providing tailored customer support and business process outsourcing solutions for clients across the US, Canada, and Europe.
We specialize in helping companies of all sizes — from growing startups to established enterprises — scale their operations without increasing overhead. Our services include 24/7 inbound and outbound support via calls, chat, email, and social media, as well as after-hours coverage, multilingual support, and both dedicated and shared agent models.
Zenko Group also delivers sales support, lead nurturing, customer retention programs, and reactivation campaigns designed to boost client engagement and drive measurable results.
Our onboarding process enables projects to launch within 3–14 days, and our clients benefit from a dedicated Project Manager and Quality Assurance specialist ensuring consistent performance. With ongoing partnerships, including a long-term Canadian client supported by over 20 agents for more than two years, Zenko Group has built a reputation for reliability, flexibility, and cost efficiency — offering European-level service quality at competitive global rates.
[Visit Website](https://bpozenko.com/)


---

### [EnergeticHub](https://clutch.co/profile/energetichub)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Kyiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 15% Call Center Services
- 25% Customer Service Outsourcing
- 40% IT Managed Services
- 10% Sales Outsourcing

#### Company description
EnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
[Visit Website](https://www.energetichub.com)


---

### [CallTech Outsourcing](https://clutch.co/profile/calltech-outsourcing)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- L'viv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
Headquartered in L'viv, Ukraine, CallTech Outsourcing is a small answering service company. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://calltechoutsourcing.com)


---

### [Lets call](https://clutch.co/profile/lets-call)
- $1,000+ minimum project size
- 50 - 249 employees
- Zhytomyr, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 20% Call Center Services
- 20% Conversion Optimization
- 20% Corporate Training & Coaching
- 20% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
Lets call is a Conversion Optimization company. They were launched in 2020, and their services include Conversion Optimization and Call Center Services.
[Visit Website](https://www.letscall.com.ua/en/)


---

### [BSG](https://clutch.co/profile/bsg)
#### 5 out of 5 star rating (2 reviews)
- 50 - 249 employees
- Kyiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 10% Blockchain Marketing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 10% Ecommerce Marketing
- 10% Email Marketing
- 10% IT Managed Services
- 10% Cybersecurity
- 10% Other Marketing
- 10% Robotics Process Automation
- 10% Direct Marketing

#### Company description
BSG offers development and marketplace services, specializing in refining product visions and growth strategies. The reviews highlight BSG's proficiency, timely project completion, and effective communication and project management. Clients appreciate BSG's flexibility, industry experience, and willingness to go the extra mile, with no significant areas for improvement noted.
[Visit Website](https://bsg.world/)


---

### [Adapter](https://clutch.co/profile/adapter-0)
- $5,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Kyiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 15% Call Center Services
- 25% Content Marketing
- 25% Application Management & Support
- 25% Customer Service Outsourcing
- 10% Social Media Marketing

#### Company description
In Kyiv, Ukraine and Kyiv, Ukraine, Adapter is a small Content Marketing company. Their services include Content Marketing and Application Management & Support.
[Visit Website](https://adapter.expert)


---

### [CATI call center](https://clutch.co/profile/cati-call-center)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Kyiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 10% Customer Service Outsourcing
- 10% Event Marketing
- 10% Market Research
- 10% Public Relations
- 10% Direct Marketing

#### Company description
CATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
[Visit Website](http://www.caticallcenter.com/en)


---

### [OnlineMarket](https://clutch.co/profile/onlinemarket)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Kharkiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 60% Call Center Services
- 10% Customer Service Outsourcing
- 30% Sales Outsourcing

#### Company description
OnlineMarket is a phone answering service. Headquartered in Kharkiv, Ukraine and Poltava, Ukraine, the company specializes in Call Center Services and Sales Outsourcing.
[Visit Website](https://call-center.com.ua)


---

### [Well Tell](https://clutch.co/profile/well-tell)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Kharkiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 45% Call Center Services
- 10% Customer Service Outsourcing
- 45% Sales Outsourcing

#### Company description
Established in 2010, Well Tell is an answering service. In Kharkiv, Ukraine, the team provides Call Center Services and Sales Outsourcing.
[Visit Website](http://w-tell.biz)


---

### [Bird Service Company](https://clutch.co/profile/bird-service-company)
- 10 - 49 employees
- Kyiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 60% Call Center Services
- 40% Customer Service Outsourcing

#### Company description
Based in Kyiv, Ukraine, Bird Service Company is a small call center. The team provides Call Center Services and Customer Service Outsourcing.
[Visit Website](http://bscompany.com.ua/)


---

### [CSL - Customer Support Lviv](https://clutch.co/profile/csl-customer-support-lviv)
- 10 - 49 employees
- L'viv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 70% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
CSL - Customer Support Lviv is a small call center in L'viv, Ukraine. The team specializes in Call Center Services and Customer Service Outsourcing.
[Visit Website](https://www.cslviv.com/)


---

### [MSV Multicall](https://clutch.co/profile/msv-multicall)
- 50 - 249 employees
- L'viv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 40% Call Center Services
- 20% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
MSV Multicall is a telephone answering service. The L'viv, Ukraine-based company was launched in 2004. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://www.msv-multicall.com/)


---

### [Trust Recruitment Services](https://clutch.co/profile/trust-recruitment-services)
#### 5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 10 - 49 employees
- Kyiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 25% Customer Service Outsourcing
- 60% HR Consulting
- 15% IT Staff Augmentation

#### Company description
Trust Recruitment Services specializes in sourcing qualified candidates for technical roles, such as Technical Support Engineers and iOS developers. Reviews indicate a high level of satisfaction with the quality and speed of their recruitment process, highlighting their professionalism and effective communication throughout. Trust Recruitment Services successfully provided candidates that met the client's needs, resulting in long-term employment satisfaction.
[Visit Website](https://trustrecruitmentservices.com/)


---

### [Runway](https://clutch.co/profile/runway)
#### 5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- L'viv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 37% Call Center Services
- 13% Customer Service Outsourcing
- 13% HR Outsourcing
- 12% Recruiting

#### Company description
Multi-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner.  Our mission is to assist our clients in achieving their sales and revenue goals.  Through excellent customer experience we will deliver high value service to our clients in line with their expectations and agreed targets.
 
[Visit Website](http://www.runwaybpo.com)


#### 22% of employees work in L'viv office
L'viv, Ukraine
б, Horodotska St, 226, Lviv Oblast, Ukraina, 
41 - 49 employees

[See All Locations (5)](https://clutch.co/profile/runway#location)

---

### [Dealist Solutions](https://clutch.co/profile/dealist-solutions)
- 10 - 49 employees
- Kharkiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 50% Translation

#### Company description
Dealist Solutions is a Translation company. Based in Kharkiv, Ukraine, their team focuses on Translation and Call Center Services.
[Visit Website](https://dealist.solutions/)


---

### [euroanswer](https://clutch.co/profile/euroanswer)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Kyiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 30% Call Center Services
- 30% Customer Service Outsourcing
- 15% IT Managed Services
- 5% Recruitment Process Outsourcing
- 10% Staffing

#### Company description
Euroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
[Visit Website](http://www.euroanswer.co.uk/)


#### 1% of employees work in Kyiv office
Kyiv, Ukraine
21 Tatarska Street
1 employees
+40 317 305 000
[See All Locations (4)](https://clutch.co/profile/euroanswer#location)

---


#### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory)

## Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines:

- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.