# Top Answering Service in Ukraine Highly reviewed Answering Services companies in Ukraine include Simply Contact, DMT Business Development, Helpware CX, CCIG Group, Everhelp, LimTC, Global Bilgi, BPO Nextdoor, GotYourBack Support, Intellink. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Answering Service in Ukraine Ratings Updated: Sep 20, 2026 ### [Simply Contact](https://clutch.co/profile/simply-contact) #### 4.8 out of 5 star rating (27 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Dnipro, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 35% Call Center Services - 55% Customer Service Outsourcing #### Company description Simply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs. [Visit Website](https://simplycontact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Flexible Simply Contact has received positive feedback regarding its flexibility in adapting to client needs. Clients highlighted their responsiveness and ability to quickly adjust to project requirements, making the collaboration smooth and efficient. For instance, one client noted that Simply Contact's team was 'great communicators and adaptive to our needs,' while another emphasized their 'flexible approach and transparent work process.' Overall, clients expressed satisfaction with Simply Contact's adaptability, contributing to successful project outcomes. - Customer Service Support for Public Interest Tech Firm (5.0/5, Jan 19, 2024): They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us. [Read Full Review](https://clutch.co/go-to-review/simply-contact/262799) - Call Center Services for Social Media Monitoring Tool (5.0/5, May 9, 2023): Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met. [Read Full Review](https://clutch.co/go-to-review/simply-contact/200297) - Call Center Services for Wheelchair Rental System (4.5/5, May 1, 2023): Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process, combined with their commitment to delivering the highest level of customer service, make them an invaluable partner for WheelShare. [Read Full Review](https://clutch.co/go-to-review/simply-contact/198427) - Call Center Services for Cosmetic & Beauty Brand (5.0/5, Feb 28, 2021): Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions. Besides the great quality of services, Simply Contact provides transparent workflow and communication. [Read Full Review](https://clutch.co/go-to-review/simply-contact/82219) - Contact Center Services for IT Staff Augmentation Company (5.0/5, Feb 3, 2021): Our cooperation proceeds to be even more successful thanks to their flexibility of cooperation model and transparency of workflows. The most impressive factor of Simply Contact's service is the clear and organized workflow. [Read Full Review](https://clutch.co/go-to-review/simply-contact/55282) #### Reviewed 1 time in the past 6 months Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs. - 1 of 1 reviews is 5 stars - Less than $10,000 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/simply-contact?sort_by=date_desc&verified=true#reviews) #### 15 reviews mention Call Center Services Call Center Staffing for Government Helpline 5.0/5 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, and analysis. - 12 of 15 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/simply-contact/22842) #### Experience in 11 industries Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors. [Read All Reviews](https://clutch.co/profile/simply-contact?verified=true#reviews) ##### eCommerce Experience Simply Contact has demonstrated its expertise in the eCommerce industry by effectively managing customer support for various clients. Feedback indicates a strong alignment with client values, leading to improved resolution times and reduced workload for in-house teams. Clients have praised their timely delivery, clear communication, and organized approach. Overall, Simply Contact is viewed as a reliable partner for eCommerce businesses seeking to enhance their customer service operations. - 1 review for ecommerce industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Support Outsourcing Services for Design Assets Co (5.0/5, Sep 11, 2026): Simply Contact provided customer support outsourcing services for a design assets marketplace. The team handled technical support, refunds, and customer inquiries. [Read Full Review](https://clutch.co/go-to-review/simply-contact/486792) ##### Software Experience Simply Contact demonstrates strong expertise in enhancing customer service operations within the Software industry. Clients commend their tailored solutions, effective project management, and ability to boost customer satisfaction metrics significantly. Their comprehensive approach, which includes multichannel support implementation and back-office efficiency improvements, underscores their strengths. Overall, the sentiment is overwhelmingly positive, indicating that Simply Contact is well-suited for companies seeking to optimize their software-related services. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Services for Email Deliverability Platform (5.0/5, Nov 28, 2023): Simply Contact overhauls an email deliverability platform's customer service operations and sets up email, phone, and live chat support. They also handle back-office tasks like data entry and order processing. [Read Full Review](https://clutch.co/go-to-review/simply-contact/252538) ##### Business services Experience Simply Contact has demonstrated significant expertise in the Business services industry, particularly in HR services and business process outsourcing. Clients appreciate their rapid onboarding and skilled agents, which allow for efficient outsourcing of tasks such as outbound calls to job seekers. Feedback highlights the team's professionalism, flexibility, and proactive approach, contributing to cost savings and improved focus on core business activities. Overall, Simply Contact is positioned as a reliable partner for businesses seeking effective outsourcing solutions. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for HR Services & Biz Process Provider (5.0/5, Oct 22, 2020): Simply Contact provided call center services for leading HR services and business process provider. The team handled the outbound calls and outbound activity such as rating the qualification of job seekers. [Read Full Review](https://clutch.co/go-to-review/simply-contact/94461) ##### Information technology Experience Simply Contact demonstrates expertise in providing tailored customer support solutions within the Information technology sector. Clients commend their ability to effectively establish systems that enhance customer engagement and satisfaction, particularly for multilingual and multi-channel support. Feedback highlights their professionalism, adaptability, and strong project management skills, ensuring timely delivery and seamless communication. The overall sentiment is positive, indicating that Simply Contact is a reliable partner for businesses seeking to improve their customer interaction strategies. - 2 reviews for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Support for Public Interest Tech Firm (5.0/5, Jan 19, 2024): Simply Contact provided customer service support to a public interest technology firm. They set up a multi-channel customer support system with Polish- and Ukrainian-speaking team members. [Read Full Review](https://clutch.co/go-to-review/simply-contact/262799) - Customer Service Outsourcing for AdTech Company (4.0/5, Dec 9, 2024): Simply Contact provided customer service outsourcing services for an adtech company. The team was responsible for managing email tickets on Freshdesk and categorizing and resolving queries. [Read Full Review](https://clutch.co/go-to-review/simply-contact/336237) ##### Financial services Experience Simply Contact demonstrates strong expertise in the Financial services industry, providing essential multilingual support that enhances customer satisfaction. Clients commend their ability to implement AI-powered solutions effectively, resulting in faster resolution times and improved customer service metrics. The team is noted for their responsiveness and adaptability, ensuring projects are delivered smoothly and on time. Overall, Simply Contact's commitment to high-quality support makes them a strong candidate for businesses seeking to optimize their customer service processes in the financial sector. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service & Back Office Outsourcing for FinTech Co (5.0/5, Nov 12, 2024): Simply Contact provided customer service and back office support for a fintech company. The team offered multilingual support and implemented a chatbot for chat, phone, and email customer support. [Read Full Review](https://clutch.co/go-to-review/simply-contact/330201) ##### Education Experience Simply Contact demonstrates strong expertise in the Education sector, effectively enhancing customer support for educational institutions. Their client, PioGroup, noted a 25% increase in customer satisfaction and a 35% boost in first contact resolution after implementing a 24/7 support system. The company excels in project management, responsiveness, and proactive interaction strategies, making them a valuable partner for educational organizations seeking to improve service quality and customer engagement. - 1 review for education industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Inbound Customer Support Services for EdTech Company (5.0/5, Apr 5, 2024): Simply Contact provides 24/7 inbound customer support via email, calls, contact forms, and social media for an EdTech firm. The team has created a strategy and integrated their system into the client’s CRM. [Read Full Review](https://clutch.co/go-to-review/simply-contact/280476) ##### Arts, entertainment & music Experience Simply Contact has received positive feedback for their expertise in enhancing customer support within the Arts, entertainment, and music industry. Clients, such as Ditto Music, appreciate their multi-lingual support and proactive approach, which has led to improved response times and increased customer satisfaction. The company's ability to integrate seamlessly into client operations and provide tailored solutions highlights their strengths, making them a valuable partner for businesses seeking reliable customer support services. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Music Distribution Company (5.0/5, Apr 26, 2023): Simply Contact provides multi-lingual customer support for a music distribution company. They handle customer inquiries and audio and video content QC to enhance customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/simply-contact/197507) ##### Retail Experience Simply Contact demonstrates strong expertise in the Retail industry, providing reliable customer support for major brands like Metro AG and Yves Rocher. Clients commend their high level of service, with 98% of requests resolved promptly and a 10% sales conversion rate achieved. Their dedication, transparency, and proactive communication bolster customer satisfaction and operational efficiency. With a flexible approach to client needs, Simply Contact is well-positioned to enhance customer engagement and satisfaction in Retail projects. - 2 reviews for retail industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Cosmetic & Beauty Brand (5.0/5, Feb 28, 2021): Simply Contact handles the outbound and inbound calls of a cosmetic & beauty brand along with their order processing. The goal is to improve customer satisfaction and increase both sales and their customers. [Read Full Review](https://clutch.co/go-to-review/simply-contact/82219) - Сall Сenter Services for International Wholesale Retailer (5.0/5, Jul 16, 2021): Simply Contact has been hired to provide call center services for an international wholesale retailer. Their goal is to improve their existing customer service efforts. [Read Full Review](https://clutch.co/go-to-review/simply-contact/83104) ##### Hospitality & leisure Experience Simply Contact has demonstrated strong expertise in the Hospitality and leisure industry by effectively building customer retention teams that enhance satisfaction and reduce cancellations. Clients appreciate their reliable service, transparent communication, and robust analytics, which contribute significantly to achieving business goals. The partnership has resulted in improved customer retention and higher Net Promoter Scores, making Simply Contact a valuable ally for businesses seeking to optimize customer service and loyalty in the hospitality sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Travel Tech Company (5.0/5, Feb 5, 2021): Simply Contact provides a customer retention team for a travel tech company. The goal is to raise customer satisfaction as well as ensure professional handling of the request of dissatisfied customers. [Read Full Review](https://clutch.co/go-to-review/simply-contact/59376) ##### Human Resources Experience Simply Contact has received positive feedback in the Human Resources industry for their expertise in building reliable technical support solutions. Clients highlight their professionalism, security measures, and organized workflows, which contribute to increased customer satisfaction rates. Their flexibility in collaboration and commitment to continuous improvement make them a strong partner for businesses seeking effective HR solutions in technical support. - 1 review for human resources industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Contact Center Services for IT Staff Augmentation Company (5.0/5, Feb 3, 2021): Simply Contact provides ongoing contact center services for an IT staff augmentation company. The team offers in-call technical support for a ride-sharing app launched by one of the company's clients. [Read Full Review](https://clutch.co/go-to-review/simply-contact/55282) ##### IT Services Experience Simply Contact has received positive feedback in the IT Services industry, highlighting their expertise in customer support and effective project management. Clients commend the company for significantly improving response times and customer satisfaction, attributing these successes to their skilled team and professional approach. Their ability to manage multiple communication channels seamlessly is noted as a key strength, making them a suitable partner for businesses seeking reliable IT services and customer interaction solutions. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for CRM Consulting Company (5.0/5, Dec 8, 2023): Simply Contact provides customer service outsourcing for a CRM consulting company. The team manages the client's customer support across their channels, including chat, social media, phone calls, and emails. [Read Full Review](https://clutch.co/go-to-review/simply-contact/254828) ##### Telecommunications Experience Simply Contact demonstrates strengths in providing German-speaking resources and competitive pricing for telecommunications projects. However, feedback indicates challenges in sales performance and achieving desired results in telemarketing engagements. While they excel in project management and communication, potential clients in the Telecommunications industry should consider their limitations in direct sales capabilities, especially in complex projects, before engaging their services. - 1 review for telecommunications industry - Unknown avg. project cost - Telemarketing Outsourcing for Call Center (4.0/5, Jun 4, 2020): Simply Contact supplied German-speaking operators to conduct telemarketing services for a call center’s client. [Read Full Review](https://clutch.co/go-to-review/simply-contact/103951) ##### Advertising & marketing Experience Simply Contact has received positive feedback from clients in the Advertising & Marketing industry for their expertise in customer support and operational efficiency. Clients commend their ability to provide multilingual support, quick onboarding of agents, and effective project management. The company's impact is evident in significant improvements in customer satisfaction and response times. Overall, Simply Contact is positioned as a valuable partner for businesses seeking reliable and high-quality customer support solutions. - 4 reviews for advertising & marketing industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Multilingual Client Support for Customer Service Provider (4.0/5, May 16, 2022): Simply Contact offers email support to German, English, and Japanese clients of a customer service provider. They provide eight hours of service a day using an internal tool called EmanageCRM. [Read Full Review](https://clutch.co/go-to-review/simply-contact/19186) - SaaS Customer Support for IT Marketing Agency (5.0/5, Feb 8, 2021): An IT marketing agency hired Simply Contact to support their new contact center with customer support. Their aim is to establish a cost-efficient customer support solution. [Read Full Review](https://clutch.co/go-to-review/simply-contact/60813) - Customer Support for Travel Technology Company (4.0/5, Apr 18, 2023): Simply Contact provided 24-hour customer support for a travel technology company. The team handled general inquiries via live chat, e-mail, and phone. They assisted customers in English, German, and French. [Read Full Review](https://clutch.co/go-to-review/simply-contact/195619) - Back Office & Customer Service for App Optimization Agency (5.0/5, Feb 23, 2024): An app optimization company has hired Simply Contact to establish a 24/7 customer support system. The team has deployed resources for back-office support, data entry, analytics, and operational tasks. [Read Full Review](https://clutch.co/go-to-review/simply-contact/270949) --- ### [DMT Business Development](https://clutch.co/profile/dmt-business-development) #### 5 out of 5 star rating (79 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Zhytomyr, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 15% Email Marketing - 75% Sales Outsourcing #### Company description DMT Business Development is a company specializing in outbound lead generation and customer engagement strategies. Their client feedback is overwhelmingly positive, with reviews highlighting their personalized approach, effective communication, and ability to adapt to client needs. Approximately 100% of reviewers noted their project management skills and responsiveness, while around 90% praised their ability to deliver high-quality leads and meaningful client interactions. [Visit Website](https://dmtcorp.io/from-clutch/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 1 review mentions Answering services Answering services Experience DMT Business Development received positive feedback overall, with 90% of clients expressing satisfaction with their answering services. Clients highlighted the company's strong communication skills and efficient handling of incoming calls, noting a 10 potential partner discovery rate monthly. The majority praised their timely project delivery and responsiveness, while 10% suggested improvements in call tools for better real-time data access. Overall, the sentiment reflects DMT's expertise and effective impact in meeting client needs. - 1 of 1 Answering services reviews is 5 stars - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/dmt-business-development#review-345575) #### Experience in 18 industries DMT Business Development has garnered positive feedback across various industries, including Software, IT Services, Financial Services, and Healthcare. Clients commend their expertise in lead generation, effective communication, and timely project management. In the Software sector, they excelled in booking high-quality meetings, while in IT Services, their strategic approach significantly boosted sales pipelines. Overall sentiment is highly favorable, with clients appreciating their adaptability and personalized outreach strategies, making DMT a suitable partner for businesses across these sectors. [Read All Reviews](https://clutch.co/profile/dmt-business-development?verified=true#reviews) ##### Other industries Experience DMT Business Development has received positive feedback from clients in the Other industries sector, highlighting their expertise in lead generation and outbound strategies. Clients noted significant increases in qualified leads and successful appointment bookings, often exceeding initial expectations. The company's proactive communication, project management efficiency, and adaptability to client needs were frequently praised. Overall, DMT Business Development demonstrates a strong capability to drive business growth and enhance sales pipelines for companies within the Other industries sector. - 49 reviews for other industries industry - 44 reviews are 5 stars - Less than $10,000 avg. project cost - Appointment Setting for SaaS Company (5.0/5, Nov 16, 2021): DMT Business Development (formerly SalesNash) was hired by a SaaS company to set appointments with prospects for their sales team. They're currently leading an outbound lead generation campaign through email, LinkedIn, and phone calls. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/4979) - Lead Generation for Biotech Software Company (5.0/5, Jan 31, 2022): Looking to improve client acquisition, a biotech software company hired DMT Business Development (formerly SalesNash) to run lead generation efforts. The team worked on outreach efforts, mainly through email and LinkedIn. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/9905) - Sales Lead Generation For IaaS Company (5.0/5, Mar 18, 2022): DMT Business Development (formerly SalesNash) helps an IaaS company create digital marketing campaigns for sales lead generation. They work with the client to get the attention of the right market at the right time.  [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/13721) - Email & Linkedin Campaign for Marketing SaaS Startup (5.0/5, Mar 20, 2022): DMT Business Development (formerly SalesNash) ran outreach email and LinkedIn campaigns for a marketing SaaS startup. They managed sales prospecting to get contacts and arranged demos for the client. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/13798) - Lead Generation for SaaS Company (5.0/5, Mar 21, 2022): DMT Business Development (formerly SalesNash) has been providing outbound sales campaigns for a SaaS company. The team helps increase additional leads by organizing meetings for the internal sales department and possible customers. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/13847) - Target Prospecting Service for AP Processor SaaS Company (5.0/5, May 6, 2022): DMT Business Development (formerly SalesNash) offers an AP processor technology SaaS company target prospecting services. They've researched the market to identify sales targets and are now identifying potential compact monitor installers.  [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/18182) - Lead Generation Services for SaaS Platform (5.0/5, May 23, 2022): DMT Business Development (formerly SalesNash) provides lead generation services for a SaaS platform. They are tasked with managing the email campaigns and Linkedin lead generation campaigns to promote the services of the client. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/20120) - Lead Generation for Healthcare Company (5.0/5, Jun 1, 2022): DMT Business Development (formerly SalesNash) was hired by a healthcare company to handle their outbound lead generation campaigns. They're tasked with identifying new leads and targeting internal lead lists. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/21271) - Lead Generation for Developer Tools Company (5.0/5, Oct 14, 2022): DMT Business Development (formerly SalesNash) has provided a list of leads for a developer tools company. The client provided an ideal customer profile and the team offered what they were looking for.  [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/162501) - Lead Generation Services for SaaS Solutions Company (5.0/5, Feb 7, 2023): DMT Business Development (formerly SalesNash) provides lead generation services for a SaaS solutions company. They identify potential customers for the client. They email and call these customers and schedule sales meetings with them.  [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/179899) - Lead Generation for SaaS Company (5.0/5, Feb 9, 2023): DMT Business Development (formerly SalesNash) was hired by a SaaS company to handle their outbound sales outreach efforts. They were tasked with creating outreach messages and conducting research to find fitting companies and leads. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/180162) - Outbound Sales for SaaS Company (5.0/5, Feb 19, 2023): DMT Business Development (formerly SalesNash) provides lead generation services for a SaaS company. The team generates new leads weekly and reaches decision-makers across different regions with accurate emails. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/181707) - Lead Generation for Cloud Communication Company (5.0/5, Feb 24, 2023): DMT Business Development (formerly SalesNash) provides B2B appointment scheduling services for a cloud communication platform. The team is responsible for market research, contacting prospects via email, callers, messages, and more. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/182725) - Appointment Scheduling for Software & Services Company (5.0/5, Mar 17, 2023): DMT Business Development (formerly SalesNash) was hired by a software and services company to help with their appointment scheduling. The goal is to increase leads and sales. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/187947) - Email & Lead Gen Campaigns for Photo & Video Automation Co (5.0/5, Apr 27, 2023): A photo and video automation company hired DMT Business Development (formerly SalesNash) to manage their email and Linkedin lead generation campaigns. The team generated a list of prospective customers and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/197932) - Outbound Lead Generation for Software Company (5.0/5, May 3, 2023): DMT Business Development (formerly SalesNash) provided outbound lead generation services for a software company. The team developed and deployed outbound email campaigns with the goal of landing executive-level introductory sales calls. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/199165) - Outbound Sales Services for Digital Signage SaaS Company (5.0/5, May 4, 2023): DMT Business Development (formerly SalesNash) provided outbound sales services for a digital signage SaaS company. They provided a team of sales development representatives who delivered outbound B2B and B2C leads, aiming for higher-end leads. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/199369) - Staff Augmentation for Recruiting Company (4.5/5, May 10, 2023): DMT Business Development (formerly SalesNash) provided staff augmentation services for a recruitment company. The team was hired to help research and identify qualified candidates for specific executive searches. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/200714) - Outbound Marketing for VR/AR Solutions Company (5.0/5, Jun 6, 2023): DMT Business Development (formerly SalesNash) creates outbound marketing campaigns for a VR/AR solutions company to reach those interested in the client's offering. DMT Business Development's (formerly SalesNash) scope includes research, copywriting, and appointment setting. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/206787) - Lead Generation & Customer Outreach for Analytics Company (4.5/5, Jun 16, 2023): DMT Business Development (formerly SalesNash) helps an analytics company find qualified prospects. The team also prepares outreach templates and performs A/B testing. The outreach involves outbound calls, email campaigns, and LinkedIn contacts. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/209386) - Sales Outsourcing Services for Restaurant Software Provider (4.5/5, Jun 20, 2023): DMT Business Development (formerly SalesNash) provided sales outsourcing services for a restaurant software provider. The team built lists of prospective customers, conducted email outreach, and scheduled demos and discovery calls. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/210258) - Sales Assisstance for Software Company (5.0/5, Jun 28, 2023): DMT Business Development (formerly SalesNash) provides assistance to a software company. DMT Business Development (formerly SalesNash) is responsible for reaching out to client's potential customers through email and setting up meetings with their sales team. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/212223) - Lead Generation for Agriculture Company (4.5/5, Dec 1, 2023): DMT Business Development (formerly SalesNash) provided B2Bead generation services for an agricultural bossiness company. The goal was to find new customers with Sales Nash. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/253454) - Call Center & Lead Generation for Window Installation Co (5.0/5, Mar 5, 2024): DMT Business Development (formerly SalesNash) provides call center and lead generation services for a window installation company. DMT Business Development (formerly SalesNash) reaches out to the client's leads via calls and emails with the goal of converting them into customers. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/273492) - Lead Generation for Biotechnology Company (5.0/5, Mar 18, 2024): A biotechnology company hiredDMT Business Development (formerly SalesNash) for lead generation support. The team helped identify and reach out to potential customers based on the client's ICP. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/276430) - Email Marketing for Biotechnology Company (5.0/5, Jun 21, 2024): DMT Business Development (formerly SalesNash) created targeted email and LinkedIn campaigns for a biotechnology company. They conducted A/B testing, managed leads, optimized campaigns, updated content, and set appointments. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/296110) - Outbound Strategy Development for Agro-Product Distributor (5.0/5, Nov 5, 2024): DMT Business Development (formerly SalesNash) provides call center services for an agro-product distributor. The team has created content and developed an outbound strategy to generate leads through email, LinkedIn, cold calling, and WhatsApp. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/328713) - Lead Generation for IT Services Co (5.0/5, Dec 20, 2024): DMT Business Development (formerly SalesNash) provides lead generation services for an IT services company. The team handles appointment setting, from finding and qualifying leads to scheduling meetings and providing progress reports. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/339031) - Lead Gen & Outreach Strategy for ERP Software Co (5.0/5, Jan 9, 2025): DMT Business Development provides lead generation services for an ERP software company. The team has created a database of potential clients and personalized the client's email and LinkedIn outreach. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/341997) - Call Center Services for Software Migration Company (5.0/5, Jan 22, 2025): DMT Business Development (formerly SalesNash) provided lead generation and appointment setting services for a software migration company. The team crafted personalized outreach messages and scheduled meetings with qualified leads. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/345179) - Call Center Services & Email Mktg for Ecological Nonprofit (5.0/5, Jan 23, 2025): DMT Business Development (formerly SalesNash) provides cold calling and email marketing services for an ecological nonprofit. The team is tasked with finding partners outside the client's location and country. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/345575) - Lead Generation Services for Streamers' Marketplace (5.0/5, Jan 30, 2025): DMT Business Development (formerly SalesNash) provides lead generation services for a streamers' marketplace. The team has crafted and executed outbound email campaigns to identify and qualify leads. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/347767) - Lead Generation for Creative Agency (5.0/5, Mar 18, 2025): DMT Business Development provided lead generation services for a creative agency. The team was responsible for identifying ideal prospects in multiple sectors and crafting personalized messaging. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/360547) - Web Development for Barbershop (5.0/5, Mar 19, 2025): DMT Business Development developed a website for a barbershop. The team set up a booking system and provided SEO services. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/360909) - Call Center & Lead Gen Services for AR/VR Dev Co (5.0/5, Mar 21, 2025): DMT Business Development provided lead generation services for an AR/VR development company. The team conducted lead research, set appointments, and provided cold-calling services to generate new leads. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/361605) - Lead Generation Services for Digital Solutions Co (5.0/5, May 5, 2025): DMT Business Development provided lead generation services for a digital solutions company. The team was responsible for setting appointments with potential customers. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/371861) - Sales, Market Research & Mktg Strategy for Software Company (5.0/5, May 7, 2025): DMT Business Development provides outsourced sales services for an insurance software company. The team has conducted lead generation and market research, found qualified leads, and contacted customers. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/372621) - Lead Gen & Email Marketing for Lodging Mgmt Solutions Co (5.0/5, May 21, 2025): DMT Business Development handles outbound prospecting for a lodging management solutions company. The team is responsible for reaching out and following up with potential leads through emails and LinkedIn. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/375963) - Sales Outsourcing for Blockchain Tech Company (5.0/5, May 27, 2025): DMT Business Development provides sales outsourcing services for a blockchain technology company. The team generates lists of leads based on the client's ideal customer profile and conducts outreach. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/377506) - Lead Gen & Sales Outsourcing for Electric Products Co (5.0/5, Jun 6, 2025): DMT Business Development has been hired by an electric products company to generate high-quality B2B leads. The team is tasked with researching and identifying potential partners and generating leads. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/380144) - Outsourced Sales Services for AI Company (5.0/5, Jun 11, 2025): An AI company hired DMT Business Development to provide outsourced sales services. The team managed an outbound outreach process, created custom messaging, ran multichannel campaigns, and attracted leads. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/381159) - Lead Generation Services for IT Solutions Company (5.0/5, Jun 17, 2025): An IT solutions company has hired DMT Business Development to handle the outbound lead generation process. The goal is to generate a steady flow of booked meetings with leads that match the client's profile. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/382778) - Outbound Lead Generation Services for IT Services Company (5.0/5, Jun 24, 2025): DMT Business Development provides lead generation services for an IT services company. The team is responsible for the full outbound lead generation process, and their key deliverable is booked appointments. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/384772) - Lead Generation Services for Conversational AI Co (4.5/5, Jul 4, 2025): DMT Business Development provided lead generation services for a conversational AI platform. The team identified qualified leads based on the client's ideal customer profile and reached out to them. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/387364) - Call Center Services & Sales Outsourcing for Software Co (5.0/5, Jul 18, 2025): DMT Business Development has assisted with lead generation and appointment setting for a software company. The team has focused on generating high-quality leads that fit the target audience. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/391187) - Call Center, Email Marketing & Sales Outsourcing for Software Company (5.0/5, Jul 31, 2025): DMT Business Development provided lead generation services for a software company. The team generated qualified leads, sent weekly reports, and booked meetings with relevant decision-makers. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/394637) - Lead Generation & Sales Outsourcing for Software Dev Company (5.0/5, Aug 29, 2025): DMT Business provides lead generation and sales outsourcing services for a software development company. The team identifies the client's ideal customer profile and runs email and LinkedIn campaigns. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/402023) - Lead Generation & Email Marketing for Software Company (5.0/5, Sep 19, 2025): DMT Business Development has been hired by a software company to identify potential clients and arrange meetings with decision-makers. The team has handled lead generation and email marketing. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/407349) - Lead Generation Services for UX/UI Design Agency (5.0/5, Oct 7, 2025): DMT Business Development was hired by a UX/UI design agency to provide lead generation services. The team focused on scheduling meetings with qualified prospects. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/411548) ##### Business services Experience DMT Business Development has received positive feedback in the Business services industry, highlighting their strengths in lead generation and project management. Clients commend their ability to deliver personalized communication and maintain a fast-paced, adaptive workflow. The company has effectively supported businesses in achieving measurable outcomes, such as securing appointments with target accounts. Overall, DMT Business Development demonstrates expertise and reliability, making them a strong candidate for organizations seeking to enhance their business development efforts. - 4 reviews for business services industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Human Resources Support for Recruitment Agency (5.0/5, Jan 19, 2022): A recruitment agency hired DMT Business Development (formerly SalesNash) for human resources services. They assisted on ad hoc tasks in technologies and the onboarding process, setting up new hires's accounts and training schedules. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/8961) - Outbound Lead Generation for Life Science Company (5.0/5, Feb 15, 2023): DMT Business Development (formerly SalesNash) handles a life science company's outbound sales outreach efforts. Their resources research potential leads, create outreach messages, and set up appointments with the leads on behalf of the client.  [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/181179) - Lead Generation & Email Marketing for Cloud Services Company (5.0/5, Jan 22, 2025): DMT Business Development (formerly SalesNash) provides lead generation and email marketing services for a cloud services company. The team helps the client find potential leads on LinkedIn and follow up on leads from trade shows. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/345211) - Lead Generation for Business Services Company (5.0/5, Sep 29, 2025): DMT Business Development provided lead generation services for a business services company. The team created a pipeline of prospects and enhanced brand awareness. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/409547) ##### Financial services Experience DMT Business Development has received positive feedback from clients in the Financial services industry, highlighting their expertise in lead generation and appointment setting. Clients appreciate their efficient project management, timely responses, and ability to deliver measurable outcomes, such as securing multiple meetings in a short timeframe. The company's strong cultural fit and competitive pricing have also been noted as key strengths, making DMT Business Development a suitable partner for firms seeking growth and effective financial leadership solutions. - 2 reviews for financial services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Private Investment Banking Firm (5.0/5, Mar 2, 2025): DMT Business Development provided lead generation services for a private investment banking firm. The team was responsible for appointment setting, composing scripts, and contacting potential clients. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/356561) - Sales, Lead Gen & Appointment Setting for Consulting Company (5.0/5, Sep 12, 2025): DMT Business Development provided sales outsourcing services for a financial consulting company. The team was responsible for sales development, lead generation, and appointment setting for the client. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/405525) ##### Media Experience DMT Business Development has received positive feedback from clients in the Media industry, highlighting their expertise in sales development and effective project management. Clients appreciate their ability to generate targeted meetings and fulfill objectives without delays. The team is noted for their youthful energy combined with a strong understanding of industry needs, making them a reliable choice for businesses seeking to expand their sales channels. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing for Media Company (5.0/5, Sep 5, 2025): DMT Business Development provides ongoing sales development services for a media company. The team aims to expand the client's sales channel and increase their sales. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/403649) ##### Information technology Experience DMT Business Development has garnered positive feedback within the Information Technology industry for its effective lead generation and appointment-setting services. Clients commend their strategic approach, responsiveness, and ability to deliver high-quality leads tailored to specific markets. The company has demonstrated measurable success by significantly increasing meetings scheduled and enhancing client outreach efforts, making them a strong candidate for IT businesses seeking growth and improved market penetration. - 8 reviews for information technology industry - 8 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Appointment-Setting Campaign for IT Support Company (5.0/5, Apr 14, 2025): An IT support company has hired DMT Business Development to run an appointment-setting campaign. The goal is to connect the client with key industry decision-makers to expand the client's network. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/367096) - Lead Generation for Digital Asset Management Company (5.0/5, Apr 25, 2025): DMT Business Development provided lead generation services for a digital asset management company. The team was also responsible for scheduling appointments for the client. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/369877) - Email Mktg & Sales Outsourcing for Technology Consulting Co (5.0/5, May 2, 2025): DMT Business Development provided email marketing and lead generation services for a technology consulting firm. The team managed email campaigns, LinkedIn outreach, cold calling, and re-engagement campaigns. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/371507) - Lead Generation & Call Center Services for Web Dev Co (5.0/5, May 12, 2025): DMT Business Development provided lead generation services for a web development company. The team aimed to generate qualified leads interested in the client's services. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/373563) - Lead Generation Services for AI Company (5.0/5, May 16, 2025): An AI company has hired DMT Business Development to boost sales and demos. The team is mainly focused on lead generation and is tasked with reaching out to potential end customers. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/374896) - Lead Generation Services for IT Company (5.0/5, Jun 3, 2025): An IT company hired DMT Business Development to provide outsourced sales services. The team handled the client's lead generation efforts, identifying and targeting the right audience for the client's business. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/379275) - Lead Generation for Employee Onboarding Platform (5.0/5, Jul 10, 2025): DMT Business Development provided lead generation services for an employee onboarding platform. The team managed outbound lead generation and targeted companies that matched the client's ideal customer profile. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/389127) - Lead Gen & Appointment Setting for Strategic Consulting Co (5.0/5, Aug 26, 2025): DMT Business Development provides B2B lead generation and appointment setting services for a strategic consulting company. The team identifies and qualifies prospects, initiates contact, and secures meetings. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/401109) ##### Advertising & marketing Experience DMT Business Development has received positive feedback in the Advertising & marketing industry for its expert lead generation services. Clients appreciate the team's strategic planning and execution, highlighting effective communication and a well-defined action plan. The measurable outcomes, such as securing contracts from generated leads, emphasize the company's impact on client success. Overall, DMT Business Development is seen as a strong partner for businesses seeking to enhance their sales processes through targeted marketing efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Research for Marketing Agency (5.0/5, Nov 18, 2021): A marketing agency hired DMT Business Development (formerly SalesNash) to provide market research services. The team was tasked with conducting lead research to boost the client's sales operations. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/5048) #### Completed projects in 18 countries - Australia (2 projects) - Canada (21 projects) - Taiwan (1 projects) - Croatia (1 projects) - Denmark (1 projects) - Estonia (1 projects) - France (1 projects) - Germany (2 projects) - Hong Kong (1 projects) - India (2 projects) - Jordan (1 projects) - New Zealand (1 projects) - Poland (2 projects) - Spain (1 projects) - United Arab Emirates (1 projects) - Ukraine (3 projects) - United States (19 projects) - England (3 projects) This provider is available in 5 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) This provider is fluent in 7 languages: - English - Spanish - Russian - German - French - Polish - Ukrainian [View Reviews](https://clutch.co/profile/dmt-business-development?verified=true#reviews) #### 71% of employees work in Zhytomyr office Zhytomyr, Ukraine Skorulskoho lane, 5 41 - 49 employees +380978631266 [See All Locations (4)](https://clutch.co/profile/dmt-business-development#location) --- ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management. [Visit Website](https://helpware.com/cx/services/call-center-ukraine?utm_source=clutch.co&utm_medium=referral&utm_campaign=ua-call-centers-answering-services) #### 21 reviews mention Call Center Services Call Center Services for Digital Government Partner 5.0/5 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. - 17 of 21 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/helpware-cx/21826) #### 4.7 out of 5.0 rating for cost What Clients Have Said Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) - $50,000 to $199,999 (12 reviews) - $10,000 to $49,000 (10 reviews) - Less than $10,000 (4 reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (3 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 5 countries - Canada (1 projects) - Georgia (1 projects) - Kenya (1 projects) - New Zealand (1 projects) - United States (40 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 16 languages: - Mandarin - English - Spanish - Arabic - Russian - Portuguese - Japanese - German - Korean - French - Vietnamese - Italian - Polish - Ukrainian - Romanian - Dutch [View Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) #### 12% of employees work in Kyiv office Kyiv, Ukraine 35-39 Hetmana Pavla Skoropadskoho Street 401 - 500 employees [See All Locations (9)](https://clutch.co/profile/helpware-cx#location) --- ### [CCIG Group](https://clutch.co/profile/ccig-group) #### 4.9 out of 5 star rating (23 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 40% Customer Service Outsourcing #### Company description CCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients. [Visit Website](https://ccig-group.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 3 reviews mention Answering services Answering services Experience CCIG Group has garnered predominantly positive feedback for their Answering Services, with clients praising their comprehensive call management, lead verification, and customer support capabilities. Notably, 90% of reviewers reported improved response times and enhanced customer satisfaction. Key strengths include their operational reliability and flexibility, successfully managing high call volumes and improving conversion rates. Clients particularly appreciate their proactive communication and adaptability, resulting in long-term partnerships across various industries. Overall, CCIG Group is recognized for delivering significant value and maintaining high service standards. - 3 of 3 Answering services reviews are 5 stars - 2 new reviews for Answering services in past 6 months - $1,000,000 – $9,999,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/ccig-group#review-403264) #### Experience in 12 industries CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries. [Read All Reviews](https://clutch.co/profile/ccig-group?verified=true#reviews) ##### Insurance Experience CCIG Group demonstrates strong expertise in the Insurance industry, particularly in managing automotive assistance services. Clients appreciate their efficient operation of customer service hotlines, achieving rapid stability and high service standards. Their flexibility in addressing short-term needs and commitment to strict SLA compliance are notable strengths. Overall sentiment from clients indicates satisfaction with their timely deliveries and effective communication, positioning CCIG Group as a reliable partner for insurance-related support and service coordination. - 1 review for insurance industry - Unknown avg. project cost - Customer Service Support for Insurance Assistance Company (4.5/5, Feb 20, 2026): CCIG Group operates a customer service hotline for an insurance assistance company. The team manages the client's communication and coordinates roadside and accident services. [Read Full Review](https://clutch.co/go-to-review/ccig-group/437688) ##### Transportation Experience CCIG Group has demonstrated significant expertise in the Transportation industry, particularly in customer service for airlines. Their ability to manage a 24/7 customer support line for LOT Polish Airlines led to a substantial reduction in call wait times and improved customer satisfaction scores. Clients appreciate their operational flexibility and scalability, alongside effective project management. Overall, CCIG Group's strengths in multilingual support, sales integration, and performance metrics make them a strong candidate for Transportation-related projects. - 1 review for transportation industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Service Outsourcing for Airline (5.0/5, Jul 30, 2025): CCIG Group provides outsourced customer service for an airline. The team handles inquiries related to bookings, cancellations, and flight statuses. They also provide sales assistance and chatbot maintenance. [Read Full Review](https://clutch.co/go-to-review/ccig-group/394296) ##### Supply Chain, Logistics, and Transport Experience CCIG Group exhibits significant expertise in the Supply Chain, Logistics, and Transport sectors, particularly in providing multilingual customer support for high-demand clients. Client feedback highlights their adaptability, reliability, and proactive approach, achieving impressive service metrics such as a 93.8% answer rate and 92.1% quality rating. Their scalable team structure and seamless management of operational changes further underscore their value, making them a strong candidate for businesses seeking robust support in these industries. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Outsourcing for Customer Support Co (5.0/5, Aug 19, 2025): CCIG Group provides multilingual customer support for a customer support company. The team works on phone, email, and live chat handling in German, English, Czech, and Polish. [Read Full Review](https://clutch.co/go-to-review/ccig-group/399359) ##### Real estate Experience CCIG Group has demonstrated exceptional expertise in the real estate sector, notably improving lead qualification by 78% and achieving over 90% customer satisfaction. Their proactive approach and adaptability to client needs foster a collaborative partnership rather than a traditional outsourcing relationship. Clients highlight CCIG's efficiency in handling inbound inquiries and accurate data management, which significantly enhances operational performance. Overall, their commitment to tailored solutions and transparency positions them as a strong candidate for real estate projects. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Support for Real Estate Agency (5.0/5, Aug 21, 2025): CCIG Group provides first-line customer service and lead qualification support for a real estate agency. Their work includes handling inbound calls and emails, CRM data entry, and regular reporting. [Read Full Review](https://clutch.co/go-to-review/ccig-group/399981) ##### Recreation Experience CCIG Group has garnered positive feedback from clients in the Recreation industry, particularly for their effective customer service solutions. Clients noted their success in meeting key performance indicators, highlighting the company's professionalism and strong cultural fit. The team's proactive project management and timely delivery of services were praised, suggesting that CCIG Group is well-equipped to enhance customer engagement and operational efficiency in the Recreation sector. - 1 review for recreation industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Custome Service Outsourcing for Recreation Co (5.0/5, Sep 4, 2025): CCIG Group provides customer service outsourcing for a recreation company. The team handles the client's customer service hotline and works to achieve the required KPIs. [Read Full Review](https://clutch.co/go-to-review/ccig-group/403329) ##### Other Industry Experience CCIG Group has received positive feedback from clients in the Other Industry, showcasing their expertise in multichannel customer support and operational reliability. Clients appreciate their seamless handling of high volumes of inquiries, leading to improved sales performance. Their flexibility and proactive collaboration in optimizing processes have established them as a strategic partner. The overall sentiment highlights their consistent delivery, strong operational control, and ability to adapt, making them a valuable asset for businesses seeking enhanced customer experience solutions. - 1 review for other industry industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service Outsourcing for Consumer Electronics Co (5.0/5, Sep 4, 2025): CCIG Group has provided inbound customer support for a consumer electronics company. The team has handled queries via phone, email, chat, and social media and managed back-office order and payment tasks. [Read Full Review](https://clutch.co/go-to-review/ccig-group/403264) ##### Automotive Experience CCIG Group has received positive feedback from Stellantis Poland, highlighting their expertise in lead verification and management within the automotive sector. Their efficient call center operations have significantly improved lead processing times and conversion rates, contributing to increased customer satisfaction. Clients commend CCIG for their professionalism, responsive project management, and ability to tailor solutions to meet specific business needs. Overall, their comprehensive service offerings and commitment to quality make them a strong fit for automotive companies seeking to enhance customer interactions. - 1 review for automotive industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Customer Service Outsourcing for Automotive Company (5.0/5, Sep 7, 2025): CCIG Group provides call center services for an automotive company. The team manages inbound and outbound calls, collects and processes online orders, and provides real-time support through chat. [Read Full Review](https://clutch.co/go-to-review/ccig-group/403939) ##### Food & Beverages Experience CCIG Group has demonstrated significant expertise in the Food & Beverages industry, particularly in logistical support for ice cream distribution. Clients commend their timely request processing, strong operational continuity, and effective management of seasonal needs. The company's high professionalism and low staff turnover contribute to a reliable partnership, making them a suitable choice for businesses seeking efficiency and seamless coordination in food logistics. - 1 review for food & beverages industry - 1 review is 5 stars - Unknown avg. project cost - Logistics & Call Center Services for Frozen Dessert Company (5.0/5, Sep 8, 2025): CCIG Group provides logistical support services for a frozen dessert company. The team manages the retail store ordering process, the warehouse return process, and maintenance requests. [Read Full Review](https://clutch.co/go-to-review/ccig-group/404097) ##### Telecommunications Experience CCIG Group has established itself as a vital partner in the Telecommunications industry, particularly noted for its high-quality customer service and exceptional project management. Clients commend their flexibility in adapting to market changes and their effective handling of complex inquiries. Measurable successes include significant increases in mobile activations and customer satisfaction rates. Overall, CCIG's decade-long collaboration with Orange Polska underscores their reliability and alignment with industry needs, making them a suitable choice for telecommunications projects. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Telecommunications Company (5.0/5, Sep 9, 2025): CCIG Group provides call center services for a telecommunications company. The team handles inquiries across all key contact channels and aims to achieve sales targets and improve service quality. [Read Full Review](https://clutch.co/go-to-review/ccig-group/404387) ##### Retail Experience CCIG Group has demonstrated significant expertise in the Retail industry, providing comprehensive customer service solutions for both brick-and-mortar and online operations. Clients appreciate their operational flexibility, responsiveness, and the implementation of advanced IT support systems, which enhance customer interaction across multiple channels. The positive sentiment reflects their impact on customer satisfaction and operational efficiency, making them a reliable partner for retail businesses seeking to optimize customer service and engagement. - 2 reviews for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Retail Company (4.5/5, Sep 11, 2025): CCIG Group provides customer service support for a retail company through three contact channels. Their tasks include handling complaints, providing information, logging technical issues, and managing feedback. [Read Full Review](https://clutch.co/go-to-review/ccig-group/405052) - Customer Service Outsourcing for Grocery Store Chain (5.0/5, Oct 28, 2025): CCIG Group provides ongoing comprehensive customer service support for a grocery store chain. The team is responsible for managing multi-channel customer interactions and CRM integrations for the client. [Read Full Review](https://clutch.co/go-to-review/ccig-group/416244) ##### Energy & natural resources Experience CCIG Group has demonstrated significant expertise in the Energy & natural resources sector through its comprehensive 24/7 customer service for E.ON Polska. Clients highlight their high service quality, with a 95% quality rating and 98% fulfillment of hourly demand, showcasing effective project management and operational efficiency. The team's commitment to customer satisfaction and a collaborative work environment positively impacts service outcomes. Potential clients in the energy sector can expect reliable and knowledgeable support, although ongoing training for advisors could enhance service quality further. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Renewable Energy Company (5.0/5, Oct 29, 2025): CCIG Group provides 24/7 customer service for a renewable energy company. They handle inbound calls, address complaints, update accounts, and provide back-office support to enhance customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/ccig-group/416485) ##### Beauty & Cosmetics Experience CCIG Group demonstrates significant expertise in the Beauty & Cosmetics sector, highlighted by their effective customer service and complaint handling for el nino parfum. Clients praise their high service quality, adherence to SLAs, and proactive communication strategies. The ability to seamlessly train new operators and provide regular performance evaluations further exemplifies their strengths. Overall, CCIG Group is well-regarded for their value, cultural alignment, and commitment to client success, making them a promising partner for businesses in the Beauty & Cosmetics industry. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Customer Service Outsourcing for Perfumes Co (5.0/5, Sep 30, 2025): CCIG Group provides call center and outsourced customer service for a cosmetics and perfumes company. The team handles phone calls, emails, chats, and complaints, provides product advice, and contacts carriers. [Read Full Review](https://clutch.co/go-to-review/ccig-group/409915) ##### eCommerce Experience CCIG Group has received strong feedback from clients in the eCommerce industry, highlighting their expertise in customer support, technical issue resolution, and proactive communication. Clients appreciate their professionalism, flexibility, and commitment to quality service, resulting in high customer satisfaction rates. The team's ability to handle large volumes of inquiries and adapt to evolving needs has significantly enhanced operational efficiency for eCommerce businesses. Overall, CCIG Group is well-regarded as a reliable partner for eCommerce projects. - 3 reviews for ecommerce industry - 3 reviews are 5 stars - Unknown avg. project cost - Customer Support Services for Press Distributor (5.0/5, Sep 15, 2025): CCIG Group provides customer support services for a press distributor. The team assists clients with purchasing and selecting the software, resolves technical issues, and provides additional support. [Read Full Review](https://clutch.co/go-to-review/ccig-group/405853) - Call Center Services for Sports Apparel Company (5.0/5, Nov 3, 2025): CCIG Group provides helpline support for a sports apparel company, handling customer calls in Czech, Slovak, and Hungarian. The team also manages the complaint-handling process and provides content translation. [Read Full Review](https://clutch.co/go-to-review/ccig-group/417416) - Customer Support & Call Center Services for Software Company (5.0/5, Dec 31, 2025): CCIG Group provides customer support and call center services for an e-commerce software company. The team assists customers, resolves technical issues, conducts outbound calling campaigns, and generates leads. [Read Full Review](https://clutch.co/go-to-review/ccig-group/427961) ##### Medical Experience CCIG Group has received positive feedback from medical industry clients, highlighting their expertise in delivering responsive customer support solutions. Clients noted the company's operational agility, ability to scale services quickly, and commitment to quality, which significantly enhanced patient engagement and satisfaction. Their thorough handling of inquiries, both via voice and live chat, has led to measurable improvements in service capacity and response times, making them a strong partner for businesses seeking reliable support in the medical sector. - 2 reviews for medical industry - 2 reviews are 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Medical Co (5.0/5, Sep 9, 2025): CCIG Group has managed inbound and outbound calls for a medical company. The team has also answered customer questions, resolved requests, directed cases, and handled live chat support. [Read Full Review](https://clutch.co/go-to-review/ccig-group/404367) - Call Center Services for Medical Company (5.0/5, Mar 4, 2026): CCIG Group provides call center services for a medical company. The team is responsible for answering incoming calls and informing customers about service activities. [Read Full Review](https://clutch.co/go-to-review/ccig-group/440365) ##### Financial services Experience CCIG Group has garnered positive feedback in the Financial services industry, particularly for its robust customer support and adaptability in meeting client needs. EFL SA highlighted CCIG's expertise in managing comprehensive post-sales services and effective financial document processing. The team consistently met key performance indicators, showcasing their reliability. Clients appreciate CCIG's flexibility and proactive problem-solving, making them a strong candidate for businesses seeking support in financial operations. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Services for Financial Solutions Company (5.0/5, Feb 6, 2026): CCIG Group provides post-sales customer support for a financial solutions company. The team manages inbound and outbound calls, recruits and trains agents, and processes financial documents. [Read Full Review](https://clutch.co/go-to-review/ccig-group/434613) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships. [Read All Reviews](https://clutch.co/profile/ccig-group?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive CCIG Group is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Everhelp](https://clutch.co/profile/everhelp) #### 5 out of 5 star rating (48 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 65% Customer Service Outsourcing - 5% Sales Outsourcing #### Company description EverHelp is a customer service center specializing in contact center services such as inbound and outbound call handling, phone support, and customer care services. Across 100% of reviews, clients praised their strong project management, adaptability, and timely delivery. Approximately 80% highlighted their effective communication, and 60% noted their alignment with company values and culture fit. [Visit Website](https://www.ever-help.com/?utm_source=clutch&utm_medium=referral&utm_campaign=clutch_profile) #### Reviewed 1 time in the past 6 months Everhelp has received positive feedback in recent reviews, highlighting its effective support solutions and operational efficiency. A client noted a 45% reduction in unresolved tickets and improved onboarding experiences due to Everhelp's proactive approach and multilingual support. The project management was described as reliable, with timely delivery of milestones and clear communication. While the initial onboarding phase took longer than anticipated, the overall collaboration was smooth, indicating a strong alignment with client needs and expectations. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/everhelp?sort_by=date_desc&verified=true#reviews) #### 6 reviews mention Call Center Services Back Office Outsourcing for Email API Solutions Company 5.0/5 — EverHelp was hired to manage the email and chat customer communication of an email API solutions company. The team was responsible for gathering requirements, developing strategies, providing customer support, and integrating systems. - 6 of 6 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/everhelp/295091) #### Completed projects in 12 countries - Canada (1 projects) - Cyprus (1 projects) - Czech Republic (2 projects) - Germany (2 projects) - India (1 projects) - Italy (1 projects) - Poland (1 projects) - Spain (1 projects) - Ukraine (5 projects) - United States (10 projects) - Scotland (1 projects) - England (2 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 22 languages: - Bulgarian - Croatian - Czech - Danish - Dutch - English - Estonian - Finnish - French - German - Hungarian - Italian - Polish - Portuguese - Romanian - Slovakian - Spanish - Swedish - Ukrainian - Serbian - Georgian - Slovenian [View Reviews](https://clutch.co/profile/everhelp?verified=true#reviews) #### 29% of employees work in Kyiv office Kyiv, Ukraine Kyrylivska Street 40 251 - 300 employees +380990060342 [See All Locations (4)](https://clutch.co/profile/everhelp#location) --- ### [LimTC](https://clutch.co/profile/limtc) #### 5 out of 5 star rating (45 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 15% Call Center Services - 50% Customer Service Outsourcing - 10% HR Outsourcing #### Company description LimTC is a distinguished company specializing in Contact Center Services, including Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. The company has garnered overwhelmingly positive feedback, with over 95% of reviews highlighting their professionalism, efficiency, and alignment with client values. Reviewers frequently commend LimTC's ability to enhance customer satisfaction and operational efficiency, with metrics such as a 30% reduction in ticket resolution time and a significant increase in customer satisfaction scores. [Visit Website](http://www.LimTC.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Great project management LimTC has received high praise for its exceptional project management capabilities. Clients noted that LimTC consistently delivered items on time and provided regular updates, ensuring a seamless workflow. One client emphasized that LimTC's team felt like an extension of their own staff, highlighting their adaptability to changing needs. Overall, feedback indicates a strong sense of professionalism and responsiveness, with LimTC effectively managing complex tasks and fostering a collaborative partnership. - Customer Support Resources for Software Development Company (5.0/5, Oct 13, 2023): LimTC did an incredible job. They were quick to adjust to our needs and changes in processes and always delivered on time. Their project manager was always available to discuss teams progress and performance and if there were even slightest issues they made changes on the fly to adjust and assure smooth deliver. [Read Full Review](https://clutch.co/go-to-review/limtc/240847) - Customer Support for IT & Digital Transformation Company (5.0/5, Jul 6, 2023): LimTC's project management was excellent. They consistently delivered items on time, maintaining a high level of professionalism and responsiveness. They were quick to understand our needs and provided tailored solutions accordingly, ensuring a seamless customer support experience. [Read Full Review](https://clutch.co/go-to-review/limtc/214392) - Customer Support Outsourcing for SaaS Company (5.0/5, Nov 22, 2021): Their project management is excellent. We regularly communicate through Slack and WhatsApp. [Read Full Review](https://clutch.co/go-to-review/limtc/71011) - Back-Office Outsourcing for Software Development Firm (5.0/5, Sep 3, 2025): The project management was seamless and extremely competent. Their participation has directly benefited our business by relieving the administrative load and providing us with the assurance that important back-office duties were in competent hands. [Read Full Review](https://clutch.co/go-to-review/limtc/403116) - Customer Service Outsourcing for Tax Collaboration Platform (5.0/5, Oct 10, 2025): LimTC was outstanding in project management. They were always on time with their deliveries, provided us with regular updates, and were adaptable when our needs changed. Slack and email were the main methods we communicated with their staff, and we always felt that any queries or changes were handled promptly and expertly. The partnership seemed smooth because of their promptness, almost as if they were an extension of our own staff rather than a third-party vendor. [Read Full Review](https://clutch.co/go-to-review/limtc/412416) #### Reviewed 1 time in the past 6 months LimTC has received positive feedback over the past six months, particularly for its ability to handle a significant volume of customer support tasks efficiently. A client highlighted that LimTC managed 90% of inbound calls and 70% of emails, demonstrating effective service delivery. Clients appreciate LimTC's cultural fit and willingness to adapt, although some noted a lack of prioritization in task management. Overall, the sentiment reflects satisfaction with LimTC's support and responsiveness to client needs. - 1 of 1 reviews is 5 stars - 1 new review for Call Center Services services - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/limtc?sort_by=date_desc&verified=true#reviews) #### 12 reviews mention Call Center Services Client Support for Crypto Firm 5.0/5 — Limitless Technology Consultants provided multi-channel support for a customer base. They managed renewals, upgrades, downgrades, and support. - 11 of 12 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/limtc/63062) #### 4.9 out of 5.0 rating for cost What Clients Have Said Client feedback on LimTC highlights a strong sentiment regarding cost-effectiveness and value for money. Multiple clients praised LimTC for providing 'good value for cost' and noted that their pricing fit within budget constraints while delivering exceptional service quality. One client specifically mentioned a 200% increase in upselling revenue, attributing this success to LimTC's effective support. Overall, clients felt that the investment in LimTC was justified by the significant returns and improvements in service efficiency. [Read All Reviews](https://clutch.co/profile/limtc?verified=true#reviews) - $10,000 to $49,000 (15 reviews) - $50,000 to $199,999 (11 reviews) - Less than $10,000 (3 reviews) - $200,000 to $999,999 (1 reviews) --- ### [Global Bilgi](https://clutch.co/profile/global-bilgi) #### 4.8 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 20% Corporate Training & Coaching - 20% Customer Service Outsourcing - 15% HR Outsourcing - 15% IT Managed Services #### Company description Global Bilgi is a distinguished provider of Contact Center Services, specializing in Customer Support, Telemarketing, and both Inbound and Outbound Call Center functions. Reviewers highlight their professionalism, with approximately 90% noting their strong project management skills and transparency. Clients commend their ability to consistently exceed KPIs, despite slightly higher pricing compared to competitors. [Visit Website](https://globalbilgi.com.ua/) #### High-quality work Global Bilgi has consistently received high praise for delivering high-quality work, as evidenced by a long-standing partnership with LifeCell. Clients commend their ability to exceed revenue targets, with one instance noting a 20% increase despite remote work challenges. The company is recognized for its transparency, adaptability, and innovative approach, which has significantly contributed to client success. Overall, the sentiment reflects strong satisfaction with their service quality and effective project management. - Telesales & Customer Service for Telecommunications Company (5.0/5, Apr 7, 2021): Global Bilgi has a great combination of price, service quality, and process transparency. These three main pillars are what helps us meet our targets. Global Bilgi is a professional company that does not just deliver services, they bring you results. Instead of offering textbook solutions, they can build your business processes from scratch. [Read Full Review](https://clutch.co/go-to-review/global-bilgi/118828) #### 2 reviews mention Call Center Services Call Center Services for Telecom Service Provider 5.0/5 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. - 2 of 2 Call Center Services reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/global-bilgi/125152) #### Experience in 2 industries Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors. [Read All Reviews](https://clutch.co/profile/global-bilgi?verified=true#reviews) ##### Consumer Products Experience Global Bilgi demonstrates strong expertise in the Consumer Products industry, particularly in establishing effective customer support processes. Clients appreciate their dedicated approach and responsive project management, with one review highlighting an impressive NPS of 70% from over a million managed calls. Their business-oriented strategy and 24/7 availability contribute to a positive overall sentiment, making them a solid choice for companies seeking reliable customer service solutions. - 1 review for consumer products industry - $200,000 – $999,999 avg. project cost - Customer Support Processes Dev for Tobacco Company (4.5/5, May 18, 2021): Global Bilgi is developing a tobacco company's customer support processes. Their main goal is to enhance the client's customer service operations. [Read Full Review](https://clutch.co/go-to-review/global-bilgi/28651) ##### Telecommunications Experience Global Bilgi has demonstrated strong expertise in the Telecommunications industry through their reliable call center and business process outsourcing services. Clients commend their professionalism, transparency, and adaptability to market changes, contributing to significant revenue growth and customer base expansion. The company consistently meets KPIs and delivers innovative solutions, making them a suitable partner for telecommunications firms seeking effective customer engagement and operational efficiency. - 2 reviews for telecommunications industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Telesales & Customer Service for Telecommunications Company (5.0/5, Apr 7, 2021): Global Bilgi provides BPO services for a telecommunications company. The team conducts telesales and customer service, handling incoming calls and creating new business processes from scratch. [Read Full Review](https://clutch.co/go-to-review/global-bilgi/118828) - Call Center Services for Telecom Service Provider (5.0/5, Apr 14, 2021): Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. [Read Full Review](https://clutch.co/go-to-review/global-bilgi/125152) #### 3.8 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions. [Read All Reviews](https://clutch.co/profile/global-bilgi?verified=true#reviews) - $200,000 to $999,999 (2 reviews) --- ### [BPO Nextdoor](https://clutch.co/profile/bpo-nextdoor) #### 5 out of 5 star rating (10 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - L'viv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 20% Call Center Services - 25% Customer Service Outsourcing - 15% Public Relations #### Company description BPO Nextdoor is a company specializing in Call Center Services, including lead generation, data validation, and customer support. Reviews highlight their reliability, responsiveness, and flexibility, with 100% positive feedback regarding project management and communication. Clients commend their ability to adapt to client needs, with 75% of reviewers noting their excellent grasp of language and workflow demands. [Visit Website](http://bponextdoor.com/) #### 4 reviews mention Call Center Services Lead Generation Services for Packaging Solution Company 5.0/5 — A packaging solutions company hired BPO Nextdoor to provide lead generation. Their efforts included cold calls and introductory letters to increase the client's potential customer list. - 4 of 4 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/bpo-nextdoor/21391) #### Experience in 7 industries BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors. [Read All Reviews](https://clutch.co/profile/bpo-nextdoor?verified=true#reviews) ##### Media Experience BPO Nextdoor has received positive feedback from clients in the Media industry, particularly for their expertise in media monitoring and analysis. Clients appreciate their reliability in meeting tight deadlines and their ability to integrate seamlessly with existing teams. The company's flexible approach and quick response to tasks further enhance their reputation. Overall, BPO Nextdoor demonstrates a strong capacity to deliver quality results, making them a suitable choice for businesses seeking dependable media support. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - PR for Media Monitoring & Analysis Company (5.0/5, Jan 22, 2024): BPO Nextdoor provides PR services for a media monitor company. The team filters and sorts content and supplies the client with a list of daily press reviews. [Read Full Review](https://clutch.co/go-to-review/bpo-nextdoor/263050) ##### Software Experience BPO Nextdoor has demonstrated exceptional expertise in the Software industry, particularly in data transcription and AI training. Clients commend their reliability, quality, and commitment, especially under challenging circumstances such as the ongoing war. The company's ability to quickly adapt and train teams on specific software tools has led to high performance and satisfaction levels. Overall, BPO Nextdoor is perceived as a dependable partner with a strong price/performance ratio, making them a suitable choice for Software industry projects. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Transcription Services for SaaS Company (5.0/5, Jul 20, 2022): BPO Nextdoor helped a SaaS company with transcribing 200-year-old handwritten Cyrillic documents. They were also tasked with creating training data for AI. [Read Full Review](https://clutch.co/go-to-review/bpo-nextdoor/150767) ##### Manufacturing Experience BPO Nextdoor has demonstrated significant expertise in the Manufacturing sector through their effective lead generation services, as noted by UGPS, a packaging solutions company. They successfully provided 200 qualified leads, showcasing their impact on client acquisition. Clients appreciate their responsive communication and adaptability to project needs, reflecting a strong project management capability. Overall, their trustworthy and hardworking approach makes them a suitable partner for businesses seeking to enhance their client outreach in the Manufacturing industry. - 1 review for manufacturing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation Services for Packaging Solution Company (5.0/5, Jun 2, 2022): A packaging solutions company hired BPO Nextdoor to provide lead generation. Their efforts included cold calls and introductory letters to increase the client's potential customer list. [Read Full Review](https://clutch.co/go-to-review/bpo-nextdoor/21391) ##### IT Services Experience BPO Nextdoor has received positive feedback within the IT Services industry for their exceptional call center services, data validation, and process management. Clients commend the company's reliability, flexibility, and high-quality deliverables, which significantly enhance workflow efficiency. Their ability to quickly adapt to new processes and their collaborative approach to refining strategies further solidify their standing as a valuable partner. Overall, BPO Nextdoor demonstrates strong expertise and an impactful presence in the IT Services sector. - 3 reviews for it services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Process Development for Industrial Piano Manufacturer (5.0/5, May 7, 2022): BPO Nextdoor provides technical product classification and data cleansing services for an industrial piano manufacturer. The project has been ongoing for over five years.  [Read Full Review](https://clutch.co/go-to-review/bpo-nextdoor/18243) - Data Entry, Process Mgmt & QA for Data & Analytics Company (4.5/5, May 9, 2022): BPO Nextdoor has been hired by a data and analytics company for assistance in stabilizing their teams and putting repeatable processes in place. The processes include data entry, process management, and QA. [Read Full Review](https://clutch.co/go-to-review/bpo-nextdoor/18347) - Call Center Services for IT Services Company (5.0/5, May 11, 2022): BPO Nextdoor provides call center services for an IT services company. The team is tasked with delivering qualifying data for higher QA through extensive research and data validation. [Read Full Review](https://clutch.co/go-to-review/bpo-nextdoor/18720) ##### Advertising & marketing Experience BPO Nextdoor has received positive feedback in the Advertising and Marketing sector for their flexibility, responsiveness, and high-quality deliverables. Clients highlight their strong customer orientation and effective communication, which facilitate agile project management. The company's ability to handle multilingual content and their proactive approach to project execution have made a significant impact, allowing clients to focus on core activities. Overall, BPO Nextdoor is viewed as a reliable partner for digital marketing and web development needs. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - BPO Support for Web Dev & Maintenance Company (5.0/5, May 9, 2022): A website development and maintenance company has partnered with BPO Nextdoor for BPO support focused on data maintenance. The team manages the website's vouchers and deals in three different languages.  [Read Full Review](https://clutch.co/go-to-review/bpo-nextdoor/18304) - Web & Mobile App Dev for Branding Agency (5.0/5, May 9, 2022): BPO Nextdoor was hired by a branding agency for the implementation of web and mobile apps based on functional descriptions. They were involved with the planning, conception, programming, and design stages. [Read Full Review](https://clutch.co/go-to-review/bpo-nextdoor/18312) ##### Healthcare Experience BPO Nextdoor has demonstrated significant expertise in the Healthcare industry by effectively implementing telemedicine solutions and establishing customer support systems. Clients commend their motivated and flexible team, which facilitates rapid project initiation and effective training. The company's strong communication and project management skills, alongside their focus on optimizing service delivery, position them as a valuable partner for organizations seeking to enhance patient support and operational efficiency in the healthcare sector. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Telemedicine Company (5.0/5, May 7, 2022): BPO Nextdoor provided call center services for a telemedicine company. They supported the client's phone hotline using Zendesk and aligned it with the workflow and training FAQs. [Read Full Review](https://clutch.co/go-to-review/bpo-nextdoor/18237) ##### Retail Experience BPO Nextdoor has demonstrated strong expertise in lead generation and appointment setting for the retail sector, particularly through their work with a furniture manufacturer for supermarkets. Clients have noted their professionalism, responsiveness, and ability to deliver quality leads, resulting in significant potential revenue. The positive feedback highlights their effective communication and project management, indicating they are a reliable partner for retail businesses seeking to enhance their market presence. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation Services for Retail Solutions Company (5.0/5, Apr 26, 2022): BPO Nextdoor provided lead generation services for a retail solutions company. They helped the client search and set up appointments with potential customers within the e-commerce sector. [Read Full Review](https://clutch.co/go-to-review/bpo-nextdoor/3097) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive. [Read All Reviews](https://clutch.co/profile/bpo-nextdoor?verified=true#reviews) - $10,000 to $49,000 (5 reviews) - Less than $10,000 (2 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 4 countries - Estonia (1 projects) - Germany (6 projects) - Ukraine (2 projects) - United States (1 projects) [View Reviews](https://clutch.co/profile/bpo-nextdoor?verified=true#reviews) --- ### [GotYourBack Support](https://clutch.co/profile/gotyourback-support) #### 5 out of 5 star rating (9 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Stari Bohorodchany, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 50% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description GotYourBack Support is a customer service outsourcing company, providing skilled support agents to address client needs across various industries. Reviews indicate a high level of satisfaction, with 100% of reviewers highlighting the team’s professionalism and cultural alignment. Their services consistently enhance customer satisfaction scores and operational efficiency, showcasing their strong adaptability and dedication to client success. [Visit Website](https://gotyourbacksupport.com/) #### Open to feedback The sentiment regarding GotYourBack Support's openness to feedback is overwhelmingly positive. Clients appreciate the team's ability to implement suggestions and prioritize end-user interests, fostering a collaborative atmosphere. One client noted, "the core success factor is the ability to implement feedback," while another highlighted the team's "reasonable suggestions on how to improve." Overall, clients find the team to be ambitious, helpful, and dedicated to continuous improvement, with no significant areas for improvement identified. - Team Outsourcing for Consumer Software Developers (5.0/5, Dec 14, 2020): Frankly speaking it really does feel as one team, and obviously has it's up's and downs, but the core success factor is ability to implement feedback and always think of end user interest what makes GotYourBack team an outstanding partner. [Read Full Review](https://clutch.co/go-to-review/gotyourback-support/137720) #### Experience in 5 industries GotYourBack Support has garnered positive feedback across various industries, including Beauty, eCommerce, Gaming, Cybersecurity, and IT Services. Clients appreciate their ability to maintain high Customer Satisfaction (CSAT) scores, prompt response times, and effective problem resolution. Strengths include adaptability, cultural alignment with brands, and a strong focus on customer needs. Overall sentiment is highly favorable, making them an excellent choice for companies seeking reliable support in these sectors. [Read All Reviews](https://clutch.co/profile/gotyourback-support?verified=true#reviews) ##### Gaming Experience GotYourBack Support demonstrates strong expertise in the Gaming industry, excelling in customer support and logistics. Clients highlight their effective communication, result-oriented approach, and commitment to improving service quality. The team's responsiveness and skill development contribute positively to project outcomes, making them a valuable partner for companies seeking to enhance customer experience in the Gaming sector. Overall sentiment is highly favorable, with no noted areas for improvement. - 1 review for gaming industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Support for Gaming Hardware Company (5.0/5, Nov 22, 2021): In need of customer service and logistics support, a gaming hardware company is working with GotYourBack Support. The team is responsible for accommodating customer concerns and questions about parcels.  [Read Full Review](https://clutch.co/go-to-review/gotyourback-support/5224) ##### IT Services Experience GotYourBack Support demonstrates a strong commitment to customer satisfaction within the IT services sector. Clients praise their ability to quickly assemble dedicated teams that effectively address customer needs, achieving high performance metrics such as low missed contacts and strong first-time resolution rates. The collaborative approach and responsiveness to feedback establish them as a valuable partner, particularly for companies seeking to enhance their customer relationship management efforts. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Team Outsourcing for Consumer Software Developers (5.0/5, Dec 14, 2020): A consumer software company urgently needed to assemble a customer service team to resolve software issues on a 24/7 basis. They hired GotYourBack Support to create such a team. [Read Full Review](https://clutch.co/go-to-review/gotyourback-support/137720) ##### eCommerce Experience GotYourBack Support excels in providing high-quality customer support for eCommerce businesses, particularly in the Shopify ecosystem. Clients commend their proactive communication, effective project management, and ability to maintain high customer satisfaction scores. Their expertise in handling customer inquiries and troubleshooting eCommerce tools has significantly impacted client operations, ensuring dependable service as customer bases expand. Overall, they appear to be a strong fit for businesses seeking reliable support in the eCommerce industry. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Software Development Co (5.0/5, Sep 22, 2025): GotYourBack Support provides customer service outsourcing for a software development company. The team responds to customer inquiries via email and chat, resolves issues, and assists with product installations. [Read Full Review](https://clutch.co/go-to-review/gotyourback-support/407936) ##### Beauty Experience GotYourBack Support has proven expertise in the Beauty industry, particularly in providing exceptional customer support for cosmetics and skincare brands. Clients have praised their ability to maintain high Customer Satisfaction (CSAT) scores while efficiently managing inquiries and transactions. The team's alignment with brand values and commitment to quality service delivery underscores their strengths, making them a strong fit for businesses seeking reliable support in the Beauty sector. - 1 review for beauty industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Support Services for Cosmetics & Skincare Co (5.0/5, Sep 22, 2025): GotYourBack Support provides customer support services for a cosmetics and skincare company. The team answers product-related questions, processes refunds and exchanges, and creates replacement orders. [Read Full Review](https://clutch.co/go-to-review/gotyourback-support/407952) ##### Software Experience GotYourBack Support has demonstrated strong expertise in customer support within the Software industry, particularly in enhancing performance metrics such as resolution time and customer satisfaction. Clients commend their efficient workflow and the swift pace of their management team. This positive feedback underscores their capability to effectively scale support services, making them a suitable choice for companies seeking to improve customer interaction and satisfaction in software projects. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Customer & Tech Support for a Software Company (5.0/5, Dec 3, 2020): GotYourBack Support provides ongoing product customer support for a computer software company. The goal is to expand the client's support team and improve customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/gotyourback-support/129113) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently commend GotYourBack Support for their competitive pricing and excellent value for money. Feedback highlights that their costs fit within budgets while maintaining high service quality, as noted by a Customer Support Manager who appreciated the 'good value for cost.' Additionally, clients have reported significant reductions in support costs without compromising service quality, reinforcing the overall sentiment that GotYourBack Support delivers exceptional service at a reasonable price. [Read All Reviews](https://clutch.co/profile/gotyourback-support?verified=true#reviews) - Less than $10,000 (2 reviews) - $50,000 to $199,999 (2 reviews) #### Completed projects in 5 countries - Israel (2 projects) - United Arab Emirates (1 projects) - Ukraine (1 projects) - United States (3 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/gotyourback-support?verified=true#reviews) --- ### [Intellink](https://clutch.co/profile/intellink) #### 5 out of 5 star rating (6 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 25% Call Center Services - 20% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Intellink is a versatile outsourcing service provider specializing in customer support, data annotation, and sales expansion. Reviews indicate strong client satisfaction, with positive feedback highlighting their responsiveness and cost-effective solutions. Approximately 80% of reviews commend Intellink's ability to manage projects efficiently, especially in terms of client communication and project delivery. Some clients note room for improvement in language diversity and onboarding processes. [Visit Website](http://www.intellink.tech/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Accessible The overall sentiment regarding Intellink's accessibility is highly positive. Clients commend the company's commitment to providing continuous support, with one client noting that Intellink's operators were available 24/7 and effectively addressed client needs. Feedback highlights the high satisfaction with the customer service's availability and the efficiency in handling support tasks. However, some clients expressed a desire for support in local Eastern European languages, which was not available at the time. - BPO Services for Renewable Energy Company (5.0/5, Jul 15, 2021): Intellink is connected to Adverio and the clients 24/7. Initial training of two weeks was done with the full engagement of the Intellink’s operators and a project manager. With the project ongoing they address our experts on a case-by-case basis with mail or calls, when deeper expertise in the field (chemistry, engineering etc.) is required by clients. [Read Full Review](https://clutch.co/go-to-review/intellink/82133) #### Experience in 2 industries Intellink has worked across various industries, including renewable energy, pharmaceuticals, IT security, and research. Clients commend their responsiveness, efficiency, and ability to handle repetitive tasks effectively, which allows companies to focus on core functions. In the renewable energy sector, they excel in client support, while in pharmaceuticals, their language proficiency aids in expanding export sales. Overall, the sentiment is positive, highlighting Intellink's strong project management and commitment to customer satisfaction, making them a versatile partner. [Read All Reviews](https://clutch.co/profile/intellink?verified=true#reviews) ##### Research Experience Intellink has garnered positive feedback within the Research industry, particularly for their expertise in data annotation. Clients commend their dedication, efficient project management, and ability to deliver quality results within budget. Their team is described as skilled and responsive, facilitating effective communication throughout the project. Although still evolving as a young company, their commitment to excellence makes them a suitable choice for businesses seeking reliable research support. - 1 review for research industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Data Annotation for Business Intelligence Solution Provider (5.0/5, Nov 5, 2020): Intellink provided data annotation services for a business intelligence solution provider. Their team helped compare data from spatial images and information about environmental pollution. [Read Full Review](https://clutch.co/go-to-review/intellink/107435) ##### IT Services Experience Intellink has received positive feedback in the IT Services industry, highlighting their expertise in providing Tier 1 and Tier 2 support, data annotation, and project management. Clients commend Intellink for their effective communication, responsiveness, and ability to deliver high-quality services at competitive prices. The company's meticulous approach and commitment to understanding client needs have resulted in high satisfaction levels and successful project outcomes, making them a strong contender for prospective clients seeking reliable IT services. - 2 reviews for it services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - BPO for IT Company (5.0/5, Sep 10, 2021): Intellink provides BPO services to an IT firm to support third-party customers with their needs and upsell the client's services. They perform tier 1 and 2 support, accounting and legal services, and more. [Read Full Review](https://clutch.co/go-to-review/intellink/129383) - Data Annotation Services for IT Security Company (5.0/5, Dec 16, 2020): Intellink partners with an IT security company to work on a data annotation project. The team's main goal is to optimize the company's database for their AI applications and their clients' IT security.  [Read Full Review](https://clutch.co/go-to-review/intellink/139764) ##### Chemicals & Biotechnology Experience Intellink has demonstrated strong expertise in the Chemicals & Biotechnology sector, particularly in supporting renewable energy projects. Clients, such as Adverio, commend their commitment and efficiency in handling customer service tasks, which allows companies to focus on core projects. The positive sentiment emphasizes Intellink's capability to provide well-trained operators who effectively manage client inquiries, although there are opportunities for them to enhance language support for local clients. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Renewable Energy Company (5.0/5, Jul 15, 2021): A renewable energy company has hired Intellink to handle 24/7 customer support services for several eastern European clients. [Read Full Review](https://clutch.co/go-to-review/intellink/82133) ##### Pharmaceuticals Experience Intellink has demonstrated strong expertise in the Pharmaceuticals industry by effectively aiding Medeo-Farm in expanding export sales to EU countries. The client highlighted Intellink's proficiency in providing skilled, multilingual operators who swiftly identified B2B opportunities, leading to a deeper understanding of market needs and enhanced sales capabilities. Overall sentiment is highly positive, emphasizing flawless communication and a tailored approach, making Intellink a strong candidate for similar projects in the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Pharmaceutical Distributor (5.0/5, Jun 16, 2021): A pharmaceutical distributor hired Intellink for BPO services. The main goal is to expand export sales to EU countries by providing operators with German, Dutch, and French languages to contact B2B customers. [Read Full Review](https://clutch.co/go-to-review/intellink/55872) ##### Healthcare Experience Intellink demonstrates strong expertise in the Healthcare sector, particularly in recruitment and support services. A client highlighted their ability to swiftly provide qualified Billing Specialists, enhancing back-office efficiency and achieving significant cost savings. The engagement was characterized by effective communication and a growing team, showcasing Intellink's commitment to client success. Overall, feedback reflects a positive sentiment about their responsiveness and capability to meet healthcare-specific needs, making them a viable choice for similar projects. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for BPO (5.0/5, Jun 14, 2021): A BPO company needed to quickly fill positions for one of their clients. They partnered with Intellink in order to find the right people for those positions and meet the deadline. [Read Full Review](https://clutch.co/go-to-review/intellink/52964) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Intellink as offering excellent value for money, often highlighting their responsive service and efficiency. One client noted, 'you get very effective service with a good price,' while another emphasized saving 'about 50% on 1 employee' compared to in-house hiring. Feedback consistently reflects satisfaction with cost-effectiveness, with multiple clients expressing an intention to expand their engagements due to the strong return on investment. [Read All Reviews](https://clutch.co/profile/intellink?verified=true#reviews) - $10,000 to $49,000 (5 reviews) - $50,000 to $199,999 (1 reviews) --- ### [MoveUp Solutions](https://clutch.co/profile/moveup-solutions) #### 5 out of 5 star rating (2 reviews) - < $25 average hourly rate - 10 - 49 employees - Kharkiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 15% Accounting - 15% Blockchain - 15% Back Office Outsourcing - 15% Call Center Services - 15% Customer Service Outsourcing - 15% IT Strategy Consulting - 10% Recruiting #### Company description MoveUp Solutions is a versatile agency specializing in customer support outsourcing and website development. With 100% positive feedback, clients praise their quick adaptability, proactive suggestions, and effective global communication. Their attention to detail and high-level service significantly contribute to client success and global expansion. [Visit Website](http://www.moveup-call.info) #### High-quality work Clients consistently commend MoveUp Solutions for their high-quality work, noting their effective and responsive customer support. One project manager highlighted their ability to quickly adjust to new circumstances and provide valuable procedural suggestions. The team's attention to detail and commitment to delivering consistent, high-level service were particularly praised, leading to strong client satisfaction and recommendations. Overall, the sentiment reflects a positive experience with the company's work quality. - Customer Support for Lithuanian Digital Agency (5.0/5, Jul 12, 2018): We’re satisfied with MoveUP Solutions’ work because they react and adjust quickly to new circumstances. They not only have a positive attitude, but also provide valuable suggestions for procedural improvements. Their attention to detail and consistent high-level service enables us to move the business forward. [Read Full Review](https://clutch.co/go-to-review/moveup-solutions/97927) #### Experience in 2 industries MoveUp Solutions has demonstrated expertise in the Education and Advertising & Marketing sectors. In Education, they effectively supported a safety training company by enhancing their global presence through web development and strategic meetings, leading to expanded service offerings internationally. In Advertising & Marketing, they provided exceptional customer support, praised for responsiveness and procedural insights. Overall sentiment indicates strong satisfaction, with the provider's strengths lying in adaptability, communication, and impactful project execution. [Read All Reviews](https://clutch.co/profile/moveup-solutions?verified=true#reviews) ##### Education Experience MoveUp Solutions has demonstrated strong expertise in the Education industry through their successful collaboration with Newquist Safety. Clients appreciate their proactive approach in expanding global outreach and enhancing web presence. Notably, they have facilitated significant outcomes, such as training beyond local markets and improving safety education resources. Feedback highlights their excellent communication skills and web design proficiency, making them a reliable choice for organizations seeking impactful educational solutions. - 1 review for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Web & Business Development for Safety Firm (5.0/5, Feb 16, 2018): MoveUp built a website that features occupational safety training. The team also helped with business development activities, with a focus on the international market. [Read Full Review](https://clutch.co/go-to-review/moveup-solutions/51418) ##### Advertising & marketing Experience MoveUp Solutions demonstrates strong expertise in the Advertising & marketing industry, as evidenced by their effective customer support for campaigns. Clients appreciate their quick adaptability, positive attitude, and valuable procedural suggestions, contributing to successful partnerships. Their attention to detail and consistent high-level service have a significant positive impact on business operations, making them a highly recommended choice for clients seeking reliable marketing support. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Lithuanian Digital Agency (5.0/5, Jul 12, 2018): MoveUP Solutions provides customer support for a marketing campaign. [Read Full Review](https://clutch.co/go-to-review/moveup-solutions/97927) #### Completed projects in 2 countries - Lithuania (1 projects) - United States (1 projects) [View Reviews](https://clutch.co/profile/moveup-solutions?verified=true#reviews) #### 100% of employees work in Kharkiv office Kharkiv, Ukraine Alchevskih 10 - 15 employees +38 066 922 8895 [See All Locations (2)](https://clutch.co/profile/moveup-solutions#location) --- ### [A.R.C.E. Contact Center](https://clutch.co/profile/arce-contact-center) #### 5 out of 5 star rating (8 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description A.R.C.E. Contact Center is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center support. Reviews highlight their cost-effectiveness, timely support, and impressive flexibility, with 100% satisfaction reported by at least one client. Over 70% of clients preferred their telephonic support solutions, underscoring their strong customer care services. However, some feedback suggests improvement in English proficiency could enhance service quality further. [Visit Website](https://arcecontactcenter.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ua-call-centers-answering-services) #### 4 reviews mention Call Center Services Call Center Services for Visa Outsourcing Company 5.0/5 — A.R.C.E. Call Center provides call center support for a visa outsourcing company. They're tasked with providing call, email, and chat support to customers. - 4 of 4 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/arce-contact-center/173557) #### Experience in 3 industries A.R.C.E. Contact Center has demonstrated expertise across diverse industries, including financial services, gaming, and travel. In financial services, they excelled in delivering IVR solutions, achieving high customer satisfaction. Their work with BlaBlaCar showcased flexibility and effective communication in challenging conditions. In the gaming industry, they provided multilingual support, maintaining high service standards. Overall, A.R.C.E. is recognized for its cost-effectiveness, timely support, and commitment to client needs, making them a strong choice for businesses in these sectors. [Read All Reviews](https://clutch.co/profile/arce-contact-center?verified=true#reviews) ##### IT Services Experience A.R.C.E. Call Center demonstrates strong expertise in building user support departments, offering cost-effective solutions and timely support. Clients highlight effective communication and responsiveness, indicating a solid project management approach. The company's ability to integrate voice and non-voice communication channels enhances its service delivery. Overall, the sentiment reflects satisfaction with A.R.C.E.'s alignment with client values and budget constraints, making it a suitable partner for businesses seeking reliable IT services. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for IT Services Company (5.0/5, Mar 9, 2023): An IT services company has hired A.R.C.E. Call Center to help build their user support department from the ground up. The team provides user support through voice and non-voice channels. [Read Full Review](https://clutch.co/go-to-review/arce-contact-center/185866) ##### Gaming Experience A.R.C.E. Contact Center has garnered positive feedback from clients in the Gaming industry, particularly for their multilingual support and commitment to achieving KPIs. Wargaming, a notable client, praised their expertise and professionalism, highlighting timely responses and effective collaboration. The team successfully manages diverse customer requests, contributing to a superior gaming experience. Overall, A.R.C.E. is recognized for delivering high-quality services tailored to the unique needs of the Gaming sector. - 1 review for gaming industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support Services for Game Developer (5.0/5, Apr 10, 2023): A.R.C.E. Contact Center provides customer support services to a game developer. They handle requests for three different departments; provide assistance in Ukrainian, Russian, and English; and create reports. [Read Full Review](https://clutch.co/go-to-review/arce-contact-center/193559) ##### Transportation Experience A.R.C.E. Call Center demonstrates strong expertise in the Transportation industry, particularly noted for their flexibility and effective customer support. Clients highlight their ability to manage increased call volumes during crises, like COVID-19 and the Ukraine conflict, while consistently exceeding key performance indicators. Their structured feedback process and commitment to continuous improvement bolster client satisfaction. However, there are suggestions for enhancing English proficiency among staff to further enhance communication. Overall, A.R.C.E. Call Center is positioned as a reliable partner for Transportation businesses seeking robust customer service solutions. - 1 review for transportation industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Community-Based Travel Network (5.0/5, Dec 22, 2022): A.R.C.E. Call Center provides call center support for a community-based travel network. The team provides 24/7 customer support, CSAT/NPS score analysis, and ticket management. [Read Full Review](https://clutch.co/go-to-review/arce-contact-center/173214) ##### Financial services Experience A.R.C.E. Contact Center has demonstrated extensive expertise in the Financial services sector, particularly in providing efficient IVR solutions for mobile top-up services. Clients have praised their ability to deliver comprehensive support, including API integration and multilingual voice recordings, which significantly enhances customer engagement. The positive sentiment is reflected in a 100% satisfaction rate from users, as 70% prefer their IVR system over traditional websites, indicating a strong impact on service delivery and customer preference. - 2 reviews for financial services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Financial Services Firm (5.0/5, Jan 4, 2023): A financial services firm employed the services of A.R.C.E. Call Center for their call center services. The team is responsible for API integration, script development, voice recording, and ongoing support. [Read Full Review](https://clutch.co/go-to-review/arce-contact-center/174573) - Voice Response System Dev for Digital Products Business (5.0/5, Jan 4, 2023): A.R.C.E. Call Center has provided an interactive voice response system for a digital products business. The system integrates pre-recorded audio that would engage callers to redeem top-up vouchers. [Read Full Review](https://clutch.co/go-to-review/arce-contact-center/174601) #### 4.9 out of 5.0 rating for cost What Clients Have Said A.R.C.E. Contact Center is noted for its cost-effective services, providing good value for money. Clients have highlighted their pricing as a key factor in choosing A.R.C.E., with one CEO stating they selected the company for being budget-friendly while aligning with their values. The overall sentiment reflects satisfaction with the quality of services relative to costs, as demonstrated by the success in meeting project goals without exceeding budget constraints. [Read All Reviews](https://clutch.co/profile/arce-contact-center?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 countries - Cyprus (1 projects) - Poland (1 projects) - Ukraine (1 projects) - England (2 projects) [View Reviews](https://clutch.co/profile/arce-contact-center?verified=true#reviews) --- ### [CATI call center](https://clutch.co/profile/cati-call-center) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 10% Customer Service Outsourcing - 10% Event Marketing - 10% Market Research - 10% Public Relations - 10% Direct Marketing #### Company description CATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England. [Visit Website](http://www.caticallcenter.com/en) --- ### [OnlineMarket](https://clutch.co/profile/onlinemarket) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Kharkiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 10% Customer Service Outsourcing - 30% Sales Outsourcing #### Company description OnlineMarket is a phone answering service. Headquartered in Kharkiv, Ukraine and Poltava, Ukraine, the company specializes in Call Center Services and Sales Outsourcing. [Visit Website](https://call-center.com.ua) --- ### [Graf Call Center](https://clutch.co/profile/graf-call-center) - < $25 average hourly rate - 50 - 249 employees - Chervonohrad, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 35% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Graf Call Center is a midsize answering service company established in 2008. Their team offers Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.grafcallcenter.com) --- ### [Adelina BPO](https://clutch.co/profile/adelina-bpo) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description Adelina BPO is a large call center located in Kyiv, Ukraine and Minsk, Belarus. The team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.adelinabpo.com) --- ### [Profcallcenter](https://clutch.co/profile/profcallcenter-0) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 60% Call Center Services - 20% Sales Outsourcing #### Company description Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing. [Visit Website](https://profcallcenter.com) --- ### [ICC](https://clutch.co/profile/icc) - 2 - 9 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description ICC is a call center service. They are located in Kyiv, Ukraine. Their team offers Call Center Services. [Visit Website](https://icc.discover-country.com/) --- ### [Shift-Arts](https://clutch.co/profile/shift-arts) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Dnipro, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 21% Back Office Outsourcing - 14% Call Center Services - 35% Customer Service Outsourcing - 20% IT Managed Services - 10% IT Staff Augmentation #### Company description Shift-Arts, a Customer Service Outsourcing company, was founded in 2015. The small team offers Customer Service Outsourcing and Back Office Outsourcing. [Visit Website](http://shift-arts.com/) --- ### [EnergeticHub](https://clutch.co/profile/energetichub) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 15% Call Center Services - 25% Customer Service Outsourcing - 40% IT Managed Services - 10% Sales Outsourcing #### Company description EnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing. [Visit Website](https://www.energetichub.com) --- ### [CallWay Ukraine](https://clutch.co/profile/callway-ukraine) - $5,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 2% Custom Software Development - 80% Call Center Services - 2% CRM Consulting and SI - 2% E-Commerce Development - 2% Unified Communications Consulting & SI - 2% IoT Development - 4% IT Strategy Consulting - 4% Business Consulting - 2% Web Development #### Company description Established in 2008, CallWay Ukraine is a small Kyiv, Ukraine-based call center service. Their services include Call Center Services and IT strategy consulting. [Visit Website](https://callway.com.ua) --- ### [BSG](https://clutch.co/profile/bsg) #### 5 out of 5 star rating (2 reviews) - 50 - 249 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 10% Blockchain Marketing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Ecommerce Marketing - 10% Email Marketing - 10% IT Managed Services - 10% Cybersecurity - 10% Other Marketing - 10% Robotics Process Automation - 10% Direct Marketing #### Company description BSG offers development and marketplace services, specializing in refining product visions and growth strategies. The reviews highlight BSG's proficiency, timely project completion, and effective communication and project management. Clients appreciate BSG's flexibility, industry experience, and willingness to go the extra mile, with no significant areas for improvement noted. [Visit Website](https://bsg.world/) --- ### [Zenko Group](https://clutch.co/profile/zenko-group) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Zenko Group is a European outsourcing contact center with over 11 years of experience providing tailored customer support and business process outsourcing solutions for clients across the US, Canada, and Europe. We specialize in helping companies of all sizes — from growing startups to established enterprises — scale their operations without increasing overhead. Our services include 24/7 inbound and outbound support via calls, chat, email, and social media, as well as after-hours coverage, multilingual support, and both dedicated and shared agent models. Zenko Group also delivers sales support, lead nurturing, customer retention programs, and reactivation campaigns designed to boost client engagement and drive measurable results. Our onboarding process enables projects to launch within 3–14 days, and our clients benefit from a dedicated Project Manager and Quality Assurance specialist ensuring consistent performance. With ongoing partnerships, including a long-term Canadian client supported by over 20 agents for more than two years, Zenko Group has built a reputation for reliability, flexibility, and cost efficiency — offering European-level service quality at competitive global rates. [Visit Website](https://bpozenko.com/) --- ### [CSL - Customer Support Lviv](https://clutch.co/profile/csl-customer-support-lviv) - 10 - 49 employees - L'viv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description CSL - Customer Support Lviv is a small call center in L'viv, Ukraine. The team specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.cslviv.com/) --- ### [Bird Service Company](https://clutch.co/profile/bird-service-company) - 10 - 49 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 40% Customer Service Outsourcing #### Company description Based in Kyiv, Ukraine, Bird Service Company is a small call center. The team provides Call Center Services and Customer Service Outsourcing. [Visit Website](http://bscompany.com.ua/) --- ### [Amevalue](https://clutch.co/profile/amevalue) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Ivano-Frankivs'k, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 50% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Amevalue is a Customer Service Outsourcing company. They are based in Ivano-Frankivs'k, Ukraine. Their team focuses on Customer Service Outsourcing and Call Center Services. [Visit Website](https://amevalue.com/) --- ### [MSV Multicall](https://clutch.co/profile/msv-multicall) - 50 - 249 employees - L'viv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description MSV Multicall is a telephone answering service. The L'viv, Ukraine-based company was launched in 2004. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://www.msv-multicall.com/) --- ### [Adelina Call Center](https://clutch.co/profile/adelina-call-center-0) - 50 - 249 employees - Kharkiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Adelina Call Center is an answering service company. The team is located in Kharkiv, Ukraine, and their services include Call Center Services. [Visit Website](https://adelina.com.ua/) --- ### [Adapter](https://clutch.co/profile/adapter-0) - $5,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 15% Call Center Services - 25% Content Marketing - 25% Application Management & Support - 25% Customer Service Outsourcing - 10% Social Media Marketing #### Company description In Kyiv, Ukraine and Kyiv, Ukraine, Adapter is a small Content Marketing company. Their services include Content Marketing and Application Management & Support. [Visit Website](https://adapter.expert) --- ### [Runway](https://clutch.co/profile/runway) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - L'viv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 37% Call Center Services - 13% Customer Service Outsourcing - 13% HR Outsourcing - 12% Recruiting #### Company description Multi-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner.  Our mission is to assist our clients in achieving their sales and revenue goals.  Through excellent customer experience we will deliver high value service to our clients in line with their expectations and agreed targets.   [Visit Website](http://www.runwaybpo.com) #### 22% of employees work in L'viv office L'viv, Ukraine б, Horodotska St, 226, Lviv Oblast, Ukraina, 41 - 49 employees [See All Locations (5)](https://clutch.co/profile/runway#location) --- ### [Campana Call Center](https://clutch.co/profile/campana-call-center) - 10 - 49 employees - Kharkiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Campana Call Center is a Kharkiv, Ukraine-based answering service company. They focus on Call Center Services. [Visit Website](http://campana.com.ua/) --- ### [Dealist Solutions](https://clutch.co/profile/dealist-solutions) - 10 - 49 employees - Kharkiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 25% Customer Service Outsourcing - 50% Translation #### Company description Dealist Solutions is a Translation company. Based in Kharkiv, Ukraine, their team focuses on Translation and Call Center Services. [Visit Website](https://dealist.solutions/) --- ### [euroanswer](https://clutch.co/profile/euroanswer) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 15% IT Managed Services - 5% Recruitment Process Outsourcing - 10% Staffing #### Company description Euroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.euroanswer.co.uk/) #### 1% of employees work in Kyiv office Kyiv, Ukraine 21 Tatarska Street 1 employees +40 317 305 000 [See All Locations (4)](https://clutch.co/profile/euroanswer#location) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. 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