Think about what part of having a receptionist is important to you and how that works for your company. Is it a benefit or not? Is it costing or saving you money? Is your receptionist out sick a lot, need vacation, have a replacement, missing your calls? These are all things to think about with a human. A machine takes the "human" away from mistakes with the phone and allows this person to focus on other things that are just as important but one or the other has to "give" if it is a very busy front office.
I heard about My Receptionist from another business person and decided it might be worth our time to investigate the company. It has turned out to be invaluable to us. Now when we have an all hands company meeting, or there is a convention, or a large sales meeting, people are free to do their jobs and they don’t have to worry about answering calls. The company is committed to answering calls in a timely manner. If I were the head of the company, I would give My "new Receptionist" a raise! We use the following features: 24/7 answering, call forwarding, and the awesome message services. The performance is excellent and saved us time, money, benefits, and organizational problems.
It is affordable, professional, and our clients are happy with it. That's when it really hit home -- they keep the clients happy.
I am sure that a great receptionist would be wonderful at our front desk, but we really need more than one, if the person is to meet and greet, do the mail, do the packages, and would have been doing the "phone work."