Your dedicated virtual receptionist

Made for: 

Companies looking to provide 24/7 customer care services and virtual receptionists. 

Not for: 

Companies looking for lead capture, live webchat, appointment scheduling or bilingual services.

 
Free trial
 
Pricing available
Pricing details

Features

Standard Features

  •  Live answering
  •  Virtual receptionist
  •  24/7 answering
  •  Appointment scheduling
  •  Emergency/urgent calls
  •  Bilingual services
  •  Call routing
  •  Help desk/customer care
  •  Lead capture
  •  Toll-free & local numbers
  •  Order processing

Technical Capabilities

  •  Voice to text
  •  Email answering
  •  Web dashboard/analytics
  •  Live web chat
  •  Mobile app
  •  Automated answering

Industries

  •  Real estate
  •  Healthcare
  •  Professional services
  •  Legal
  •  IT
  •  Finance
  •  Marketing/Media
  •  Hospitality
  •  Education
  •  Government
  •  e-Commerce
  •  Transportation
  •  Energy/Utilities
  •  Non-profit
  •  Insurance

Pricing

Basic info

 
Free trial
 
Pricing available
 
Monthly subscription

Budgeted at $2 per call

Reviews

Sort by
 
Survey Response
Sep 18 2016

Increased Clientele Since Hiring Money Penny

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
5.0
the reviewer
 
$51 - $250/mo. spend
 
Hospitality & leisure
 
2-10 employees
 
Harlan, KY
Senior Manager, Administration
 
Verified
The Review

Recommendations:

GO FOR IT! You cant go wrong! It will benefit you in more ways than I could ever tell you!

Experience:

We chose Money Penny for the afterhours answering services that could be provided 24/7. It was cheaper to hire a company than to pay a staff person to be at work around the clock. We use the 24/7 answering services options. They have been very, very helpful... Money Penny is a great company and couldn't ask for a better job to be done! We have shown a great increase of customer clientele since hiring this company!

Pros:

Everything! I like the company all the way around! The around the clock answering system, the consistency of the company and their pricing.

Cons:

Nothing! we love everything about the company and it couldn't meet our need any better than it already does!

 
Survey Response
Sep 16 2016

Automated Answering Service Increases Revenue of Company

4.5

Features: 
4.0
Ease of use: 
4.5
Support: 
4.5
Willing to refer: 
4.0
the reviewer
 
$251 - $1000/mo. spend
 
Information Technology
 
501 - 1,000 employees
 
Staten Island, NY
Manager, IT
 
Verified
The Review

Recommendations:

Try it out.

Experience:

We chose Money Penny because of the reliability of their answering service. We use the automated answering service feature. They have allowed us to increase the revenue of our company.

Pros:

Ease of use.

Cons:

Nothing.

 
Survey Response
Sep 16 2016

Money Penny is a Great Source of Information

5.0

Features: 
4.5
Ease of use: 
5.0
Support: 
4.5
Willing to refer: 
4.5
the reviewer
 
$51 - $250/mo. spend
 
Transportation
 
11 - 50 employees
 
Garland, TX
President, Other
 
Verified
The Review

Recommendations:

I would tell everyone to try them out.

Experience:

Money Penny provides a great level of detail to our customers’ questions and it's something I like to hear about. They have proved to be a great source of information.

Pros:

The information it provides.

Cons:

Nothing to dislike.

 
Survey Response
Sep 16 2016

Like Having a Receptionist in Your Office

4.0

Features: 
4.0
Ease of use: 
3.0
Support: 
5.0
Willing to refer: 
4.5
the reviewer
 
$251 - $1000/mo. spend
 
Information Technology
 
11 - 50 employees
 
Friendswood, TX
President, IT
 
Verified
The Review

Recommendations:

There are many good things about Money Penny than negative.

Experience:

Money Penny is like having a receptionist answering calls based in your office. Their call conferencing feature makes it possible for us to have a meeting anywhere and anytime. They make it possible for our firm to connect with our clients at any given moment.

Pros:

Its like having a receptionist there in your office.

Cons:

It makes meeting our clients not necessary in person.

 
Survey Response
Sep 27 2016

Money Penny is Necessary and Performs Flawlessly

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
5.0
the reviewer
 
$251 - $1000/mo. spend
 
Business Services
 
51 - 200 employees
 
Frisco, TX
Senior Manager, Business Development
 
Verified
The Review

Recommendations:

Purchase it! It is a business asset you will never regret purchasing.

Experience:

Money Penny was recommended by a former business associate of mine. He is trust worthy and also a friend. Since we acquired Money Penny it has changed our business in a very positive way. It is extremely reliable and I can't imagine using and other company. I personally highly recommend it. It is a necessary asset to a successful business. All phases of Money Penny are used in my business. Money Penny has performed flawlessly.

Pros:

Answers our phones in a professional way.

Cons:

No cons. I am totally satisfied!