Experience:
SocialFlow is web-based, so it gives me the ability to work from anywhere without system-specific software. The relationships we get from using SocialFlow enable us to have a discussion with those who are even more experienced with social media than we are. Our social media marketing is now profitable, which we use to do at a loss before using this product.
We trialed the product to promote our agency brand. We wanted to publish content, collect analytics, and simplify multi-site posting. SocialFlow's emphasis on per-client service made the relationship and goals very easy to achieve. They met our communication goals with tangible solutions backed with real statistics. Their products, especially the central one, Crescendo, work as expected and increase the pleasure of sharing our brand through social media.
The easy relationship assures us they'll listen as our publicity needs change over time. Its main benefits are the real-time analytics about our social media's use, the ability to easily find content worth paid promotion, and the pleasure and ease of knowing our social media is under control and properly being used.
Pros:
It is a great quality product that has allowed us to communicate clearly. It is very useful and reasonably priced.
Cons:
It lacks customization features.