Lithium Reviews | Clutch.co

Social Media Management Platform

3.5

3 reviews

Made for

Social media workflow management and team collaboration

Not for

Managing social analytics from a single dashboard

Free trial

Pricing Unavailable

Pricing details

Product Demo & Screenshots

Why Lithium

Features

Content creation

Harness customer passion and knowledge to attract visitors, increase buyer confidence, and crowdsource support with Lithium's online community tools.

Lithium Social Web manages the explosion of social responses without sacrificing quality, allowing brands to connect with customers across social platforms.

Support

Community Forum
Phone Support
Online Support

Integration

Facebook
Twitter
Google +
Instagram
Lithium Communities
Industry Forums

Collaboration

Role-based screens give customer service agents, supervisors, managers and publishers unique functionality for each role.

Goodbye to cumbersome columns and stacks. Agents work from a single, unified inbox. No guesswork required.

Easily reassign posts to another agent or work queue.

Automation

Social posts are automatically routed to the best agent based on pre-defined skill sets.

Posts receive language, source, and content tags so messages land in the correct work queue. Gone are the days of manually assigning each post. That gets old. Really fast.

Analytics and Tracking

Monitor the success of your posts with at-a-glance metrics.

Set up email and mobile notifications. Receive immediate alerts when messages, priorities, or work queues change.

Monitoring

Lithium Social Intelligence helps you measure and improve the performance of your social programs by gaining insights into your community's health

Detailed contextual analytics
Integrated social science & expertise
Measure and improve community health

Pricing

Basic info

Free trial

Pricing Unavailable

Monthly subscription

Annual subscription

Reviews

3.5

3 reviews

Submit Review

the review

Survey Response

Apr 28 2016

Effective, constant social sharing

"It works very well, especially in helping us have a constant stream of content to share on social media."

Apr 28, 2016

Recommendations:

Make sure you spend the time to learn how to use it.

Experience:

We were very slow and ineffective in social media management. It works very well, especially in helping us have a constant stream of content to share on social media.

Pros:

It’s easy to use.

Cons:

It can be glitchy at times.

3.5

Features:

3.0

Ease of use:

2.0

Support:

3.5

Willing to refer:

3.5

the reviewer

Health Care & Life Sciences

201-500 Employees

Wilbraham, MA

Manager, IT

Health Care & Life Sciences

201-500 Employees

Wilbraham, MA

Manager, IT

Recommendations:

Make sure you spend the time to learn how to use it.

Experience:

We were very slow and ineffective in social media management. It works very well, especially in helping us have a constant stream of content to share on social media.

Pros:

It’s easy to use.

Cons:

It can be glitchy at times.

the review

Survey Response

Apr 01 2016

Quick and Easy Content Management and Delivery

"It did not get past beta testing for our company. We were hoping it would help us optimize our marketing, but it did not."

Apr 01, 2016

Experience:

We selected it as a test platform. It did not integrate with native technology and security requirements. We tried all the features, and we were not very impressed. It did not get past beta testing for our company. We were hoping it would help us optimize our marketing, but it did not.

Pros:

It provides quick, easy content management and delivery.

Cons:

It doesn’t integrate with our architecture.

2.5

Features:

2.5

Ease of use:

2.5

Support:

2.5

Willing to refer:

2.5

the reviewer

Government

1001-5000 employees

San Antonio, TX

Manager, Marketing

Government

1001-5000 employees

San Antonio, TX

Manager, Marketing

Experience:

Pros:

It provides quick, easy content management and delivery.

Cons:

It doesn’t integrate with our architecture.

the review

Survey Response

Apr 28 2016

Increased leads with Lithium

"It has helped us get more leads than we were previously getting."

Apr 28, 2016

Recommendations:

Try it. It will work for you.

Experience:

We chose it because we are the most familiar with this product. We use most of its features, which all work really well. It has helped us get more leads than we were previously getting.

Pros:

It is easy to use.

Cons:

Nothing.

4.5

Features:

5.0

Ease of use:

5.0

Support:

4.5

Willing to refer:

5.0

the reviewer

Utilities

101-200 Employees

Quinlan, TX

Manager, Sales

Utilities

101-200 Employees

Quinlan, TX

Manager, Sales

Recommendations:

Try it. It will work for you.

Experience:

We chose it because we are the most familiar with this product. We use most of its features, which all work really well. It has helped us get more leads than we were previously getting.

Pros:

It is easy to use.

Cons:

Nothing.

the review

Screen shots and videos