Brandwatch Reviews

Optimize your business with social insights

4.2

13 reviews

Made for

Social media trend, keyword and sentiment monitoring

Not for

Quick set up and queries, or social media engagement

Pricing Unavailable

Pricing details

Product Demo & Screenshots

Brandwatch: Social Media Monitoring

Features

Support

Phone Support
Email Support
Training
Guides

Integration

Twitter
Google+
Facebook
Flickr
YouTube
Spredfast
Hootsuite
etc...

Analytics and Tracking

Uncover countless customer insights and competitive advantages.
Track and measure campaign performance, share of voice, brand perception, audience demographics and more.
Customize dashboards to suit your business needs, or use default dashboards to quickly gather insights on your brand performance.

Monitoring

Discover the conversations, people and trends impacting your business from any corner of the public web.
Track real-time conversations about your brand, products, competitors and industry across 80+ million sources in 44 languages.

Pricing

Basic info

Pricing Unavailable

Pro Plan - for small to medium brands with limited support needs
Enterprise M Plan - for large brands
Enterprise Q - for large brands conducting market research

Contact vendor for quotes

Reviews

4.2

13 reviews

Submit Review

the review

Survey Response

Apr 28 2016

Competition monitoring with Brandwatch

"We use it to monitor customers’ online activity and opinions. It also allows us to keep and eye on our competition."

Apr 28, 2016

Recommendations:

Talk to their sales people. They are very helpful.

Experience:

We use it to monitor customers’ online activity and opinions. It also allows us to keep and eye on our competition. It gives good data breakdowns.

Pros:

The data layout is easy to read.

Cons:

It is vague in terms of trend forecasting.

4.0

Features:

4.0

Ease of use:

4.0

Support:

4.5

Willing to refer:

3.5

the reviewer

Transportation

1001-5000 Employees

Portland, OR

Manager, Business Development

Transportation

1001-5000 Employees

Portland, OR

Manager, Business Development

Recommendations:

Talk to their sales people. They are very helpful.

Experience:

We use it to monitor customers’ online activity and opinions. It also allows us to keep and eye on our competition. It gives good data breakdowns.

Pros:

The data layout is easy to read.

Cons:

It is vague in terms of trend forecasting.

the review

Survey Response

Apr 28 2016

Social media management with Brandwatch

"It offers excellent marketing skills and experience on social media."

Apr 28, 2016

Recommendations:

Give them a try. It will be worth it!

Experience:

It offers excellent marketing skills and experience on social media. I use the script and visual features. It has performed very well.

Pros:

It’s easy to work with.

Cons:

The cost is just a little high, but worth the investment.

4.5

Features:

4.0

Ease of use:

5.0

Support:

4.0

Willing to refer:

4.5

the reviewer

Retail

1001-5000 Employees

Valrico, FL

Senior Manager, IT

Retail

1001-5000 Employees

Valrico, FL

Senior Manager, IT

Recommendations:

Give them a try. It will be worth it!

Experience:

It offers excellent marketing skills and experience on social media. I use the script and visual features. It has performed very well.

Pros:

It’s easy to work with.

Cons:

The cost is just a little high, but worth the investment.

the review

Survey Response

Apr 28 2016

Business growth with Brandwatch

"It has helped us achieve 100% business growth and some 1,000 major brands are now using our services."

Apr 28, 2016

Recommendations:

It's one of the world's leading social intelligence tech companies.

Experience:

We use it for social media monitoring and analytics. It has helped us achieve 100% business growth and some 1,000 major brands are now using our services.

Pros:

Its ability to gather social media data from across the web.

Cons:

Nothing.

4.0

Features:

4.5

Ease of use:

3.5

Support:

5.0

Willing to refer:

3.5

the reviewer

Business Services

501-1000 Employees

Columbia, MO

Owner

Business Services

501-1000 Employees

Columbia, MO

Owner

Recommendations:

It's one of the world's leading social intelligence tech companies.

Experience:

We use it for social media monitoring and analytics. It has helped us achieve 100% business growth and some 1,000 major brands are now using our services.

Pros:

Its ability to gather social media data from across the web.

Cons:

Nothing.