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Top Order Processing Services in Saudi Arabia

Ratings Updated: May 12, 2025

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All Companies Order Processing Trends

7 Companies

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0 Leaders 7 Contenders

7 Companies

Country: Saudi Arabia

Customer Service Outsourcing: Order Processing & Taking

List of the Top Saudi Arabia Order Processing Companies

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ETISAL International

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

الرياض, Saudi Arabia

Services provided

25% Customer Service Outsourcing

20% IT Managed Services

15% Call Center Services +6

10% Back Office Outsourcing

10% HR Outsourcing

10% Sales Outsourcing

5% Accounting

3% Recruiting

2% Staffing

Focus Areas

13% Order Processing & Taking

64% Phone Support Services

13% Chat Support Services +1

10% Email Support Services

ETISAL International is a Customer Service Outsourcing company located in Cairo, Egypt and Cairo, Egypt. Their services include Customer Service Outsourcing and IT managed services.
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Smart Link

Not yet reviewed

$250,000+

$300+ / hr

1,000 - 9,999

Riyadh, Saudi Arabia

Services provided

45% Customer Service Outsourcing

25% Back Office Outsourcing

20% Call Center Services +1

10% Sales Outsourcing

Focus Areas

10% Order Processing & Taking

35% Chat Support Services

35% Phone Support Services +1

20% Email Support Services

Smart Link is a Customer Service Outsourcing company. The team is in Riyadh, Saudi Arabia, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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Excellent Solutions

Not yet reviewed

$50,000+

< $25 / hr

1,000 - 9,999

Riyadh, Saudi Arabia

Services provided

10% Customer Service Outsourcing

40% Call Center Services

15% HR Outsourcing +3

15% Recruitment Process Outsourcing

10% Back Office Outsourcing

10% Sales Outsourcing

Focus Areas

10% Order Processing & Taking

70% Phone Support Services

10% Chat Support Services +1

10% Email Support Services

Excellent Solutions is a large call center company headquartered in Riyadh, Saudi Arabia. Their services include Call Center Services and HR Outsourcing.
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IBT: No. 1 BPO Company in Middle East

4.0 1 review

$50,000+

Undisclosed

1,000 - 9,999

Riyadh, Saudi Arabia

Services provided

20% Customer Service Outsourcing

30% Call Center Services

20% IT Managed Services +5

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Staffing

3% HR Outsourcing

2% Recruiting

Focus Areas

26% Order Processing & Taking

34% Phone Support Services

29% Chat Support Services +1

11% Email Support Services

IBT: No. 1 BPO Company in Middle East is a leading provider of Customer Service BPO and Call Center Outsourcing solutions. Their reviews highlight effective communication, prompt action, and professionalism, with 100% positive feedback and no areas for improvement mentioned. They excel in managing call center processes and meeting client expectations.

See all 1 projects
0 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Eyecare Hospital

4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

Less than $10,000 (0)

$10,000 to $49,000 (0)

$50,000 to $199,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients have consistently praised IBT: No. 1 BPO Company in Middle East for their competitive pricing and overall value for money. One client noted that the company's pricing fit their budget while also providing good value for the cost. Additionally, the effective communication and professionalism demonstrated by IBT have reinforced the positive sentiment regarding their cost-effectiveness, leading to successful project outcomes without the need for improvements.

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Raya CX

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Al Khobar, Saudi Arabia

Services provided

10% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +4

20% HR Outsourcing

10% Sales Outsourcing

5% Email Marketing

5% Social Media Marketing

Focus Areas

50% Order Processing & Taking

50% Phone Support Services

Raya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.
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More responsive than most other service providers

Raya CX is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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RSI NGD Group of Companies

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Riyadh, Saudi Arabia

Services provided

10% Customer Service Outsourcing

10% Back Office Outsourcing

10% Business Consulting +8

10% Call Center Services

10% Content Writing Services

10% Digital Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Web Design

5% HR Outsourcing

5% Staffing

Focus Areas

10% Order Processing & Taking

40% Phone Support Services

35% Email Support Services +1

15% Chat Support Services

RSI NGD Group of Companies specializes in Customer Support Outsourcing, providing Call Center Solutions and Customer Service BPO services. Reviews indicate a 100% positive feedback with clients highlighting their exemplary project management and effective communication. Approximately 90% of reviewers emphasize their cost-effectiveness and commitment to delivering results that exceed expectations.

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Centro

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Riyadh, Saudi Arabia

Services provided

15% Customer Service Outsourcing

30% HR Outsourcing

15% Call Center Services +5

10% CRM Consulting and SI

10% IT Managed Services

10% Sales Outsourcing

5% Back Office Outsourcing

5% ERP Consulting and SI

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top Saudi Arabia Order Processing Companies

ETISAL International

$5,000+

< $25 / hr

1,000 - 9,999

الرياض, Saudi Arabia

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

25% Customer Service Outsourcing

13% Order Processing & Taking

75% Other

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Smart Link

$250,000+

$300+ / hr

1,000 - 9,999

Riyadh, Saudi Arabia

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

45% Customer Service Outsourcing

10% Order Processing & Taking

55% Other

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Excellent Solutions

$50,000+

< $25 / hr

1,000 - 9,999

Riyadh, Saudi Arabia

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

10% Customer Service Outsourcing

10% Order Processing & Taking

90% Other

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IBT: No. 1 BPO Company in Middle East

$50,000+

Undisclosed

1,000 - 9,999

Riyadh, Saudi Arabia

Ability to deliver

18.7/40.0

13.4/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

20% Customer Service Outsourcing

26% Order Processing & Taking

80% Other

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Raya CX

$10,000+

< $25 / hr

1,000 - 9,999

Al Khobar, Saudi Arabia

Ability to deliver

8.4/40.0

0/20 Reviews

1.9/10 Clients & Experience

6.5/10 Market Presence

Service focus

10% Customer Service Outsourcing

50% Order Processing & Taking

90% Other

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RSI NGD Group of Companies

$1,000+

Undisclosed

50 - 249

Riyadh, Saudi Arabia

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

10% Customer Service Outsourcing

10% Order Processing & Taking

90% Other

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Centro

Undisclosed

Undisclosed

1,000 - 9,999

Riyadh, Saudi Arabia

Ability to deliver

10.5/40.0

0/20 Reviews

4.8/10 Clients & Experience

5.7/10 Market Presence

Service focus

15% Customer Service Outsourcing

25% Order Processing & Taking

85% Other

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Specialties

Inbound Appointment Setting
Lead Generation
Order Processing
Answering Services
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Sales Outsourcing
Outbound
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Top Order Processing Services in Saudi Arabia

List of the Top Saudi Arabia Order Processing Companies

Call Center Services for Eyecare Hospital

Average Project Cost Breakdown

What Clients Have Said

Raya CX is very responsive

Get closer to kicking off your next project today

List of the Top Saudi Arabia Order Processing Companies

Latest Order Processing Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

How To Hire a Call Center in 4 Steps

Similar Categories

Related Services

Specialties

Popular Locations