# Top Call Center Services & Voice Services in Saudi Arabia Recommended Call Centers companies in Saudi Arabia include Division50, Smart Link, ETISAL International, Excellent Solutions, Life Contact Center, Elite Design Studio, Twerlo AI, Moscar Business Solutions, Leads, Acsel Now. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Call Center Services & Voice Services in Saudi Arabia Ratings Updated: Jul 12, 2026 ### [Division50](https://clutch.co/profile/division50) #### 5 out of 5 star rating (28 reviews) - 50 - 249 employees - Riyadh, Saudi Arabia #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Marketing - 10% Customer Service Outsourcing - 10% Demand Generation Marketing - 15% Email Marketing - 35% Sales Outsourcing - 10% Search Engine Optimization #### Company description Division50 is a strategic agency specializing in Contact Center Services and integrated sales and marketing solutions. Across multiple reviews, 100% of clients commend their effective coordination of inbound and outbound efforts, leading to significant ROI and seamless execution. Notably, Division50 is praised for their attention to brand voice and business-first mindset, although some desire more granular reporting and additional coaching support. [Visit Website](https://division50.com/?utm_source=clutch&utm_medium=referral&utm_campaign=directory_profile) #### Unique expertise Division50 has been recognized for its unique expertise in optimizing lead generation strategies, as highlighted by a client from Oracle. They noted impressive proficiency in utilizing advanced technology and tools to enhance campaign effectiveness. The consulting services provided led to a more efficient lead generation process and competitive advantage in the industry. Overall, clients expressed high satisfaction with Division50's agility, responsiveness, and ability to deliver results on time. - Lead Generation & Digital Strategy for Technology Company (5.0/5, Apr 5, 2023): We're impressed with their expertise in using advanced technology and tools to optimize lead generation campaigns and improve the overall efficiency and effectiveness of the lead generation process. By partnering with Division50 for lead generation consulting services, we gained a competitive advantage by having access to expert advice and strategies that help us stand out in our industry and generate more business. Throughout the project, we were impressed with the team's agility and responsiveness, we set our expectations and roadmap for the quarter at the beginning of the project and Division50's team helped us deliver those results in a timely manner. [Read Full Review](https://clutch.co/go-to-review/division50/192637) #### Experience in 5 industries Division50 has garnered positive feedback across multiple industries, including Advertising & Marketing, Financial Services, Telecommunications, and Information Technology. Clients commend their expertise in lead generation, campaign management, and sales strategy implementation, leading to measurable growth in attendance and engagement. The overall sentiment is favorable, with a notable strength in integrating marketing and sales efforts to drive ROI, particularly in high-stakes environments. Potential clients in these sectors can expect tailored, data-driven solutions that enhance their business outcomes. [Read All Reviews](https://clutch.co/profile/division50?verified=true#reviews) ##### Consulting Experience Division50 demonstrates strong expertise in lead generation and appointment setting, particularly in the consulting sector. Client feedback highlights their ability to understand unique business models and deliver tailored campaigns that yield significant results, including a high conversion rate and cost-effective lead generation. Overall sentiment is positive, with clients noting effective communication, timely project management, and dedication to achieving project goals, making Division50 a compelling choice for businesses seeking consulting services. - 1 review for consulting industry - Unknown avg. project cost - Lead Generation Services for Data Analytics Company (4.5/5, Apr 11, 2023): A data analytics company hired Division50 to provide lead generation services. The team is tasked with generating leads and setting up appointment setting. [Read Full Review](https://clutch.co/go-to-review/division50/194057) ##### IT Services Experience Division50 has received positive feedback in the IT Services industry for its expertise in lead generation and sales process optimization. Clients appreciate their ability to deliver tailored strategies, combining innovative approaches with data analytics to enhance campaign effectiveness. Notably, they demonstrated strong project management and adaptability, consistently meeting deadlines and responding to client needs. Overall, Division50 is seen as a valuable partner for organizations looking to improve their sales and marketing efforts in the IT sector. - 3 reviews for it services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Lead Generation & Digital Strategy for Technology Company (5.0/5, Apr 5, 2023): Division50 handles a technology company's lead generation efforts. The team conducts lead research, targeting, and nurturing, develops direct outreach strategies, and provides consulting support. [Read Full Review](https://clutch.co/go-to-review/division50/192637) - Email Marketing for IT Services & Consulting Company (5.0/5, Sep 15, 2025): Division50 provided email marketing services for an IT services and consulting company. The team created customized email templates, established automated drip campaigns, and monitored performance. [Read Full Review](https://clutch.co/go-to-review/division50/405948) - Sales Outsourcing for IT Services Company (5.0/5, Oct 3, 2025): Division50 provides sales outsourcing services for an ICT solutions company. The team has recruited sales development representatives, set up a CRM system, created sales playbooks, and conducted training.  [Read Full Review](https://clutch.co/go-to-review/division50/410667) ##### Information technology Experience Division50 has demonstrated strong expertise in the Information Technology sector, particularly in driving engagement and generating leads for SaaS events. Clients appreciate their professional approach, adaptability, and ability to exceed expectations, achieving significant outcomes such as securing over 520 executive registrations. The firm's alignment with client values and effective project management has been highlighted as key strengths, making them a viable partner for businesses seeking impactful IT solutions. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Event Marketing Services for Software Development Company (5.0/5, Sep 29, 2025): Division50 provided event marketing services for a software development company. The team built a list of over 8,000 senior IT leaders, ran LinkedIn and email campaigns, and ensured attendance confirmation. [Read Full Review](https://clutch.co/go-to-review/division50/409685) ##### Telecommunications Experience Division50 demonstrates strong expertise in the Telecommunications industry by executing high-impact outreach strategies tailored to connect businesses with enterprise buyers. Client feedback highlights their effective project management, resulting in over 200 RSVPs and a pipeline valued at over $4 million. Their business-first approach ensures that marketing activities directly contribute to revenue outcomes. While improvements in reporting detail were suggested, overall sentiment reflects a high level of satisfaction with their innovative and results-driven services. - 1 review for telecommunications industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Event Mktg & Call Center Services for Telecommunications Co (5.0/5, Sep 29, 2025): A telecommunications company hired Division50 to manage their outreach efforts for a roadshow. The team handled cold calling, LinkedIn outreach, sent personalized emails, and built an RSVP funnel. [Read Full Review](https://clutch.co/go-to-review/division50/409707) ##### Software Experience Division50 demonstrates strong expertise in building outbound sales functions within the software industry, as highlighted by their success in rapidly establishing a fully operational sales team for Airmeet. Clients appreciate their structured project management, timely delivery, and effective training methods that lead to significant pipeline growth. Overall, feedback reflects a high level of satisfaction, particularly regarding the speed of execution and integration with client teams, making Division50 a compelling choice for businesses seeking impactful sales solutions. - 1 review for software industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Outsourcing for Webinar Platform (5.0/5, Oct 2, 2025): Division50 provided sales outsourcing services for a webinar platform. The team was tasked with recruiting and training sales development representatives, setting up the CRM, and managing the team. [Read Full Review](https://clutch.co/go-to-review/division50/410484) ##### Financial services Experience Division50 has received positive feedback from clients in the financial services sector, highlighting their expertise in integrating marketing and sales efforts. Clients praised Division50 for successfully enhancing brand visibility and engagement, with measurable outcomes such as a 30% increase in event attendance and significant lead generation. Their strength lies in disciplined project management and innovative strategies, making them a strong candidate for firms seeking impactful solutions in financial services. - 2 reviews for financial services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Marketing Services for Financial Services Company (5.0/5, Mar 14, 2024): Division50 was hired by a financial services company for various marketing services. The team created SMM, email marketing, and content campaigns to promote the client's events and increase engagement. [Read Full Review](https://clutch.co/go-to-review/division50/275532) - Digital Mktg & Sales Outsourcing for Financial Services Firm (5.0/5, Oct 3, 2025): Division50 has provided digital marketing and sales outsourcing services for a financial services firm. The team has managed Google, YouTube, LinkedIn, and email campaigns targeting factory decision-makers. [Read Full Review](https://clutch.co/go-to-review/division50/410888) ##### Advertising & marketing Experience Division50 has received highly positive feedback in the Advertising & Marketing industry, showcasing their expertise in lead generation and digital strategies. Clients praised their structured project management and adaptability, notably achieving significant increases in qualified leads and event attendance. Their ability to link marketing efforts to measurable business outcomes has been highlighted as a key strength. Overall, Division50 is recognized for delivering valuable, tailored solutions that effectively enhance brand visibility and conversion rates, making them a strong candidate for prospective clients in this sector. - 5 reviews for advertising & marketing industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Email Marketing for Advertising Agency (5.0/5, Sep 13, 2025): Division50 provided email marketing services for an advertising agency. The tasks included prospect list building, audience segmentation, content creation, automation workflows, and performance tracking. [Read Full Review](https://clutch.co/go-to-review/division50/405621) - Sales Outsourcing for Marketing Company (5.0/5, Sep 13, 2025): Division50 provided sales outsourcing services for a marketing company. The team conducted prospect research, cold outreach, follow-up calls, and appointment setting with qualified decision-makers. [Read Full Review](https://clutch.co/go-to-review/division50/405627) - Digital Marketing Services for Creative Agency (5.0/5, Sep 29, 2025): Division50 provided digital marketing support for a creative agency. They ran Google Search ads, launched Meta retargeting campaigns, designed landing pages, and set up automated nurture sequences in the CRM. [Read Full Review](https://clutch.co/go-to-review/division50/409727) - Event Marketing for Digital Marketing Agency (5.0/5, Sep 29, 2025): Division50 executed an end-to-end event outreach strategy for a digital marketing agency. The team built a contact prospect list, ran LinkedIn campaigns, managed cold calling, and created landing pages. [Read Full Review](https://clutch.co/go-to-review/division50/409736) - Digital Marketing Services for Brand Development Agency (5.0/5, Oct 3, 2025): Division50 provided digital marketing services for a brand development agency. The team created and implemented a strategy that includes Google Search campaigns, Meta ads, email marketing, and SMS marketing. [Read Full Review](https://clutch.co/go-to-review/division50/410903) #### Completed projects in 5 countries - Australia (2 projects) - Saudi Arabia (2 projects) - United Arab Emirates (6 projects) - United States (2 projects) - England (2 projects) This provider is fluent in 3 languages: - English - Arabic - French [View Reviews](https://clutch.co/profile/division50?verified=true#reviews) #### 50% of employees work in Riyadh office Riyadh, Saudi Arabia Al Shohda District 2 - 5 employees +971522764190 [See All Locations (2)](https://clutch.co/profile/division50#location) --- ### [Smart Link](https://clutch.co/profile/smart-link) - $250,000+ minimum project size - $300+ average hourly rate - 1,000 - 9,999 employees - Riyadh, Saudi Arabia #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 20% Call Center Services - 45% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Smart Link is a Customer Service Outsourcing company. The team is in Riyadh, Saudi Arabia, and their services include Customer Service Outsourcing and Back Office Outsourcing. [Visit Website](http://www.smartlink.com.sa/) --- ### [ETISAL International](https://clutch.co/profile/etisal-international) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - الرياض, Saudi Arabia #### Services Provided - Allocation of Expertise by Percentage - 5% Accounting - 10% Back Office Outsourcing - 15% Call Center Services - 25% Customer Service Outsourcing - 10% HR Outsourcing - 20% IT Managed Services - 3% Recruiting - 10% Sales Outsourcing - 2% Staffing #### Company description ETISAL International is a Customer Service Outsourcing company located in Cairo, Egypt and Cairo, Egypt. Their services include Customer Service Outsourcing and IT managed services. [Visit Website](http://www.etisal-int.com/) #### 33% of employees work in الرياض office الرياض, Saudi Arabia Al Izdihar Dist., P.O. Box 814 Riyadh 1001 - 2000 employees + 966.11.494.0606 [See All Locations (3)](https://clutch.co/profile/etisal-international#location) --- ### [Excellent Solutions](https://clutch.co/profile/excellent-solutions) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Riyadh, Saudi Arabia #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 40% Call Center Services - 10% Customer Service Outsourcing - 15% HR Outsourcing - 15% Recruitment Process Outsourcing - 10% Sales Outsourcing #### Company description Excellent Solutions is a large call center company headquartered in Riyadh, Saudi Arabia. Their services include Call Center Services and HR Outsourcing. [Visit Website](https://www.es-saudi.com/) --- ### [Life Contact Center](https://clutch.co/profile/life-contact-center) - $25,000+ minimum project size - 10 - 49 employees - Riyadh, Saudi Arabia #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 20% Corporate Training & Coaching - 20% HR Consulting - 10% Direct Marketing #### Company description Life Contact Center is a small telephone answering service located in Riyadh, Saudi Arabia. The team provides Call Center Services and Corporate Training & Coaching. [Visit Website](http://lifecco.com/en/) --- ### [Elite Design Studio](https://clutch.co/profile/elite-design-studio) - $1,000+ minimum project size - $25 - $49 average hourly rate - 2 - 9 employees - Jeddah, Saudi Arabia #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% Corporate Photography - 60% Video Production #### Company description Elite Design Studio is a small Jeddah, Saudi Arabia-based video production company. Their services include Video Production and Call Center Services. [Visit Website](http://elitedstudio.com) --- ### [Twerlo AI](https://clutch.co/profile/twerlo-ai) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Jeddah, Saudi Arabia #### Services Provided - Allocation of Expertise by Percentage - 60% AI Development - 30% Call Center Services - 5% CRM Consulting and SI - 5% IoT Development #### Company description Twerlo AI is a Dubai, United Arab Emirates-based artificial intelligence development company. Their services include Artificial Intelligence and Call Center Services. [Visit Website](https://twerlo.com/) #### 33% of employees work in Jeddah office Jeddah, Saudi Arabia Jeddah 41 - 49 employees 0583280804 [See All Locations (3)](https://clutch.co/profile/twerlo-ai#location) --- ### [Moscar Business Solutions](https://clutch.co/profile/moscar-business-solutions) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Jeddah, Saudi Arabia #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% ERP Consulting and SI - 25% HR Outsourcing #### Company description ERP consulting and SI company Moscar Business Solutions is in Cairo, Egypt and Jeddah, Saudi Arabia. Their services include ERP consulting and SI and Call Center Services. [Visit Website](https://www.moscar-bs.com/) #### 50% of employees work in Jeddah office Jeddah, Saudi Arabia Al Murjanah Tower, Prince Sultan Road, Jeddah - Saudi Arabia 10 - 15 employees +201101720558 [See All Locations (2)](https://clutch.co/profile/moscar-business-solutions#location) --- ### [Leads](https://clutch.co/profile/leads-0) - $1,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Al Khobar, Saudi Arabia #### Services Provided - Allocation of Expertise by Percentage - 20% UX/UI Design - 20% Sales Outsourcing - 20% Search Engine Optimization - 20% Social Media Marketing - 20% Web Development #### Company description Leads is a social media marketing agency. They focus on Social Media Marketing and Search Engine Optimization and are based in Al Khobar, Saudi Arabia. [Visit Website](https://leads.sa) --- ### [Acsel Now](https://clutch.co/profile/acsel-now) - $1,000+ minimum project size - $25 - $49 average hourly rate - 2 - 9 employees - Riyadh, Saudi Arabia #### Services Provided - Allocation of Expertise by Percentage - 20% Corporate Training & Coaching - 10% Digital Strategy - 10% Financial Consulting - 45% Business Consulting - 15% Sales Outsourcing #### Company description Acsel Now is a Business Consulting company. Launched in 2019, the team offers Business Consulting and Corporate Training & Coaching. [Visit Website](https://acselnow.com/) --- ### [Leader Investment Group - LIG](https://clutch.co/profile/leader-investment-group-lig) - 250 - 999 employees - Riyadh, Saudi Arabia #### Services Provided - Allocation of Expertise by Percentage - 20% BI & Big Data Consulting & SI - 15% Call Center Services - 15% IoT Development - 10% Cybersecurity - 20% IT Strategy Consulting - 20% Business Consulting #### Company description Leader Investment Group - LIG is a midsize IT strategy consulting company. Established in 2009, the team provides IT strategy consulting and BI & big data consulting & SI. [Visit Website](https://leadergroup.com/) #### 71% of employees work in Riyadh office Riyadh, Saudi Arabia 1st floor Asas Gallary hay Ar Rabi, Al Qala’a street 201 - 250 employees +966 920.009.276 [See All Locations (4)](https://clutch.co/profile/leader-investment-group-lig#location) --- ### [IBT: No. 1 BPO Company in Middle East](https://clutch.co/profile/ibt-no-1-bpo-company-middle-east) #### 4 out of 5 star rating (1 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - Riyadh, Saudi Arabia #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 20% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 3% HR Outsourcing - 20% IT Managed Services - 2% Recruiting - 5% Staffing #### Company description IBT: No. 1 BPO Company in Middle East is a leading provider of Contact Center Services, specializing in Customer Support Services and Call Handling. Their reviews reflect a high level of professionalism and effective communication, with 100% of feedback highlighting their prompt actions and successful achievement of agreed KPIs, making them a reliable choice for telephonic support needs. [Visit Website](https://www.ae.ibt.global/) #### 1 review mentions Call Center Services Call Center Services for Eyecare Hospital 4.0/5 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. - 0 of 1 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/ibt-no-1-bpo-company-middle-east/319525) #### Experience in 1 industry IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall. [Read All Reviews](https://clutch.co/profile/ibt-no-1-bpo-company-middle-east?verified=true#reviews) ##### Medical Experience IBT: No. 1 BPO Company in Middle East has demonstrated strong expertise in the medical sector, particularly in managing call center services for healthcare providers. Clients appreciate their professionalism, effective communication, and ability to meet KPIs, which are essential for operations in the medical industry. The positive feedback highlights their reliability and responsiveness, making them a suitable partner for businesses seeking support in handling patient interactions and call management. - 1 review for medical industry - Unknown avg. project cost - Call Center Services for Eyecare Hospital (4.0/5, Oct 3, 2024): IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. [Read Full Review](https://clutch.co/go-to-review/ibt-no-1-bpo-company-middle-east/319525) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area. [Read All Reviews](https://clutch.co/profile/ibt-no-1-bpo-company-middle-east?verified=true#reviews) #### 9% of employees work in Riyadh office Riyadh, Saudi Arabia Building No: 9353, Office # 3, Shaddad Al Fahri Farazdaq Street, Al Malaz 151 - 200 employees [See All Locations (7)](https://clutch.co/profile/ibt-no-1-bpo-company-middle-east#location) --- ### [Raya CX](https://clutch.co/profile/raya-cx) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Al Khobar, Saudi Arabia #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 20% Call Center Services - 10% Customer Service Outsourcing - 5% Email Marketing - 20% HR Outsourcing - 10% Sales Outsourcing - 5% Social Media Marketing #### Company description Raya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services. [Visit Website](https://www.rayacx.com/) #### Very responsive Raya CX is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 4% of employees work in Al Khobar office Al Khobar, Saudi Arabia Shoaibi Building, Prince Thamer Street, Al-Khobar Al Shamalia, Khobar, KSA 34428 201 - 250 employees +966 13 825 8500 [See All Locations (6)](https://clutch.co/profile/raya-cx#location) --- ### [Centro](https://clutch.co/profile/centro-0) - 1,000 - 9,999 employees - Riyadh, Saudi Arabia #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 15% Call Center Services - 10% CRM Consulting and SI - 15% Customer Service Outsourcing - 5% ERP Consulting and SI - 30% HR Outsourcing - 10% IT Managed Services - 10% Sales Outsourcing #### Company description Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services. [Visit Website](https://centrocdx.com/) #### 1% of employees work in Riyadh office Riyadh, Saudi Arabia 7051, Al-Ahsa street 10 - 15 employees [See All Locations (4)](https://clutch.co/profile/centro-0#location) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top. Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly. We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether. Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.