Home Inbound Voice Services Romania

Top Inbound Call Center Services in Romania

Ratings Updated: April 26, 2025

Clutch publishes objective research and verified client reviews. We may earn a fee for some placements. Learn more

All Companies Pricing Services Guide

24 Companies

Search with AI

3 Leaders 15 Contenders

24 Companies

Country: Romania

List of the Top Romania Inbound Call Centers Services

Sponsored

Valoris Center

4.9 11 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$1,000+

< $25 / hr

250 - 999

București, Romania

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a call center and customer service provider known for its flexibility and professional approach. The company receives overwhelmingly positive feedback, with particular praise for its adaptability, customer-focused service, and ability to deliver on time. Around 90% of reviewers highlight Valoris Center's reliability and effectiveness, with success rates reaching up to 80% in specific campaigns. Some feedback suggests focusing on personnel retention to maintain service quality.

See all 11 projects
Reviews mention Unique expertise

Clients have highlighted Valoris Center's unique expertise in customer service operations, particularly in the financial sector. One executive noted their professional approach and reliability as key factors in their selection. The company's rapid development in offering ancillary services like CRM and IT support was recognized as a significant advantage. Overall, feedback reflects a strong sentiment towards Valoris's capability to adapt and deliver high-quality service, with a customer satisfaction score exceeding 90%.

Customer Service for Financial Brand

5.0 Jan 27, 2022

Valoris developed at a fast pace in the last years and has many side services such as CRM, IT, and employees development programs, which translate as direct benefits for us.

Read Full Review

Read All Reviews

Was this helpful?

1 of 2 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center & Sales Services for FinTech Platform Co

5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read more

Read 2 Reviews

Was this helpful?

2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months

Recent reviews of Valoris Center reflect a strong overall sentiment, highlighting their effectiveness in appointment setting and customer engagement. Clients reported a success rate of 20% for consultations and up to 80% contact rates for new customers, demonstrating their proficiency in outbound campaigns. Feedback emphasized their flexibility, professionalism, and proactive approach to project management, with no noted areas for improvement. Clients appreciated the alignment of company values and the high-quality service provided.

Read 2 Recent Reviews

Was this helpful?

Croatia (1)

Romania (7)

Russia (1)

Was this helpful?
View Profile Visit Website
IntelligentBee

4.8 8 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Iași, Romania

Services provided

35% Back Office Outsourcing

35% Customer Service Outsourcing

5% AI Development +5 services

5% Call Center Services

5% Custom Software Development

5% IT Staff Augmentation

5% Mobile App Development

5% Web Development

IntelligentBee is a versatile company offering customer support, data entry services, and software development, including web and mobile app development. With a strong emphasis on customer satisfaction and timely delivery, 90% of reviewers highlight their commitment to excellence and proactive solutions. The company has consistently met client objectives, receiving predominantly positive feedback, with no significant areas for improvement noted.

See all 8 projects
Reviews mention Communicative

IntelligentBee has received positive feedback regarding their communication, characterized by a commitment to responsiveness and continuous improvement based on client feedback. One client noted, 'We have healthy and fluid communication that allows us to dive into the different metrics and detect opportunities for improvement of their service.' Overall, the sentiment reflects satisfaction with their communicative approach, contributing to successful project outcomes.

Customer Service Support for Open-Source Management SaaS Co

4.5 Oct 3, 2023

The IB team has been committed and responsible in their deliveries. We have healthy and fluid communication that allows us to dive into the different metrics and detect opportunities for improvement of their service. Our primary forms of communication with IntelligentBee include virtual meetings and email or messaging apps.

Read Full Review

Read All Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2)

$50,000 to $199,999 (2)

$200,000 to $999,999 (2)

Less than $10,000 (1)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients consistently express satisfaction with IntelligentBee's cost-effectiveness, highlighting their good value for money. For instance, one client noted they selected IntelligentBee due to 'good value for cost,' while another emphasized that their monthly investment was significantly lower than what would be required in the U.S. Additionally, clients appreciate the quality of service received relative to the price, with one stating, 'The quality of work was very good.' Overall, the sentiment towards IntelligentBee's pricing and value is predominantly positive.

Read All Reviews

Was this helpful?

Norway (2)

Romania (2)

United States (3)

Was this helpful?

small $1,390 medium $1,590 large $3,370

Shared Team

Shared team, 300 interactions, 50 hours

View Packages

Was this helpful?
View Profile Visit Website
Mercatus

4.7 19 reviews
Verified

$5,000+

< $25 / hr

50 - 249

București, Romania

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Back Office Outsourcing +2 services

10% Call Center Services

10% IT Staff Augmentation

Mercatus is a lead generation and digital marketing company specializing in services such as cold calling, LinkedIn outreach, and strategic campaign management. Reviews reflect diverse experiences: approximately 70% of feedback highlights effective communication, responsiveness, and professionalism. However, some reviews indicate challenges in targeting specific industries effectively, particularly in the luxury fashion sector. Overall, clients appreciate Mercatus's organizational skills and their ability to adapt strategies to client needs.

See all 19 projects
Reviews mention Efficient

Mercatus received high praise for their efficient workflow, as noted by a managing director of an IT services company who stated that their collaboration was 'great, fast and efficient.' The client highlighted Mercatus's competence and reliability, citing successful outcomes such as developing over 1000 new contacts and acquiring two new clients. Overall, the sentiment regarding efficiency is notably positive, with no areas for improvement mentioned.

LinkedIn Marketing for IT Services Company

5.0 Feb 10, 2021

The workflow between our team and theirs was great, fast and efficient. Their competence was impressive.

Read Full Review

Read All Reviews

Was this helpful?

More responsive than most other service providers

Mercatus is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

Get in Touch

Was this helpful?

Bulgaria (15)

Romania (2)

Spain (1)

Was this helpful?

small $350 medium $750 large $1,950

LinkedIn Outreach & Multichannel Lead Generation

Set up the right Target audience - using AI, Zoominfo, Sales Navigator Generate BANT qualified leads, and develop sales potential and a valid sales pipeline via phone, e-mail, and social media. Commitment with targeted monthly KPI Native Speakers Sales Strategy Automation across various channels Ongoing account qualification CRM tools

View Packages

Was this helpful?
View Profile Visit Website

Build a Project Brief in minutes

Answer a few guided questions so we can collect your project requirements. Then, you’ll receive a custom project brief you can send to multiple service providers for quotes.

Start a Project

TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

București, Romania

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

See all 12 projects
Reviews mention Easy to work with

Clients consistently highlight TDCX's ease of collaboration, noting their dedication, flexibility, and responsiveness. One client praised the managers for being 'very easy to work with,' emphasizing trust and alignment in their partnership. The Operations manager was commended for being accessible and quick to respond to inquiries, further enhancing the collaborative experience. Overall, the sentiment reflects a strong appreciation for TDCX's supportive approach and commitment to their clients' growth.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The managers are very easy to work with, there is alignment and also trust between us. The Operations manager is very easy to reach and fast in response. In addition, the Operations manager is very open to ideas and collaboration to improve performance for both the team's well-being and business needs.

Read Full Review

Read All Reviews

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (4)

$200,000 to $999,999 (1)

$10,000,000 + (1)

Less than $10,000 (0)

$10,000 to $49,000 (0)

$50,000 to $199,999 (0)

What Clients Have Said

Clients generally perceive TDCX as providing good value for money, with many highlighting their competitive pricing relative to the quality of service delivered. For instance, one client noted TDCX's ability to scale services while maintaining high standards, contributing to a significant cost reduction per case. However, some feedback indicated that pricing could be more competitive. Overall, the sentiment is positive, with clients appreciating the balance of cost and service quality.

Read All Reviews

Was this helpful?

More responsive than most other service providers

TDCX is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

Get in Touch

Was this helpful?

Germany (1)

Singapore (7)

Spain (1)

United States (1)

Was this helpful?
View Profile Visit Website
PartnerHero

4.9 5 reviews
Verified

Undisclosed

< $25 / hr

1,000 - 9,999

București, Romania

Services provided

60% Customer Service Outsourcing

10% Application Testing

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

PartnerHero is a versatile business process outsourcing (BPO) company specializing in customer support, analytics, asset management, and call center services. Across their reviews, 100% of clients commend PartnerHero for their professionalism and cultural alignment, with many praising their responsiveness and ability to scale quickly. Clients consistently note the company's impressive project management and low employee turnover, emphasizing their commitment to client satisfaction.

See all 5 projects
Reviews mention Team players

Clients consistently express high satisfaction with PartnerHero's collaborative approach, highlighting their team members as professional, friendly, and effective. One client noted, "Working with everyone in the team is a joy," and emphasized the team's incredible attitude. The seamless integration of PartnerHero into the client's operations fosters a sense of partnership, with feedback indicating they are viewed as a genuine extension of the client's team. Overall, the sentiment reflects strong appreciation for their team-oriented service.

Customer Support Services for SaaS Company

5.0 Feb 21, 2023

Attitude across all members of the team is incredible. We love working with them and see them as a genuine part of our team. No, they are honestly an incredible partner, and wider team to work with.

Read Full Review

Read All Reviews

Was this helpful?

0 of 1 Application Testing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Application Testing PROJECT HIGHLIGHT

Customer Support for OOH Media & Tech Company

4.5 — PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 Read more

Read 1 Review

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2)

Less than $10,000 (1)

$10,000 to $49,000 (1)

$200,000 to $999,999 (1)

What Clients Have Said

Clients consistently highlight PartnerHero's competitive pricing and value for money. One client noted that PartnerHero's pricing aligned well with their budget, while another emphasized their affordability and thoroughness. A director from Submittable mentioned spending over $1 million, yet expressed satisfaction with the high-quality service received. Overall, the sentiment reflects that clients appreciate PartnerHero's cost-effectiveness and the significant return on investment through efficient and professional service delivery.

Read All Reviews

Was this helpful?

Manhattan, New York (1)

Missoula, Montana (1)

Somerville, Massachusetts (1)

Bergen Beach, New York (1)

Was this helpful?
View Profile Visit Website
FSPGlobal

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Cluj-Napoca, Romania

Services provided

45% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing

FSPGlobal is a business process outsourcing (BPO) company specializing in multilingual call center services, customer service operations, and staff augmentation. Client reviews highlight their commitment to scalability, exceptional customer service, and strong project management skills. With 100% positive feedback, clients appreciate their adaptability, proactive problem-solving, and good value for money, despite occasional minor language accent issues.

See all 3 projects
Reviews mention Adaptable

FSPGlobal has received commendations for their adaptability in supporting client objectives. One client highlighted their flexibility in adjusting project approaches to meet evolving requirements, emphasizing their commitment to scalability in line with global expansion plans. The ability to add languages and expand teams as needed was particularly noted as a valuable asset. Overall, the sentiment reflects a strong appreciation for FSPGlobal's responsiveness and proactive problem-solving, ensuring a collaborative and effective partnership.

BPO & Call Center Services for E-commerce & Digital Mktg Co

5.0 May 1, 2024

This responsiveness not only built trust but also allowed us to adapt the project as needed to meet our evolving requirements. Moreover, they displayed a willingness to adapt to our specific needs. As we encountered new challenges or opportunities, they were flexible in adjusting their approach to ensure the BPO solution continued to align with our evolving goals.

Read Full Review

Read All Reviews

Was this helpful?

1 of 1 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

BPO & Call Center Services for E-commerce & Digital Mktg Co

5.0 — FSPGlobal provided BPO solutions for an e-commerce and digital marketing company. They offered 24/7 multilingual call center support, adopted a multichannel approach, and handled the client's Read more

Read 1 Review

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2)

Less than $10,000 (0)

$50,000 to $199,999 (0)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

FSPGlobal is consistently recognized for delivering good value for money, with clients noting their competitive pricing and high-quality services. One client emphasized that their partnership was 'cheaper than doing on our own,' while another highlighted that FSP's pricing aligned well with their budget, providing exceptional service at a reasonable cost. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's affordability and the quality of solutions offered.

Read All Reviews

Was this helpful?

Italy (1)

Romania (1)

Was this helpful?
View Profile
World Performance Group Ltd.

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

București, Romania

Services provided

67% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing +1 service

3% Market Research

World Performance Group Ltd. Is an answering service company. Founded in 2012, the team focuses on Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Euroanswer

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

București, Romania

Services provided

55% Call Center Services

25% Customer Service Outsourcing

20% IT Managed Services

Headquartered in București, Romania, Euroanswer is a phone answering service. They specialize in Call Center Services and Customer Service Outsourcing.
Read more

View Profile
InfraWeb Manage Services Provider

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

București, Romania

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Answering service InfraWeb Manage Services Provider focuses on Call Center Services and Customer Service Outsourcing. They are headquartered in București, Romania.
Read more

View Profile
Competence Call Center

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

București, Romania

Services provided

60% Call Center Services

20% Social Media Marketing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Large call center Competence Call Center, is based in București, Romania and Brașov, Romania. Their services include Call Center Services and Social Media Marketing.
Read more

View Profile
Reashore

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cluj-Napoca, Romania

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

Reashore is a Back Office Outsourcing company. They are headquartered in Cluj-Napoca, Romania and have midsize team of experts. Their services include Back Office Outsourcing and Call Center
Read more

View Profile
Omeron Technologies SRL

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Sibiu, Romania

Services provided

40% Custom Software Development

20% Customer Service Outsourcing

20% IT Managed Services +2 services

15% UX/UI Design

5% Staffing

Omeron Technologies SRL is a small Sibiu, Romania-based software development company. The team provides Custom Software Development and IT managed services.
Read more

View Profile
Transylvania Database Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cluj-Napoca, Romania

Services provided

50% IT Managed Services

20% Custom Software Development

15% Call Center Services +1 service

15% Customer Service Outsourcing

Transylvania Database Center is an IT managed services company. Established in 2018, the team focuses on IT managed services and Custom Software Development.
Read more

View Profile
Direct Marketing Grup

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

București, Romania

Services provided

20% Call Center Services

20% Direct Marketing

20% Ecommerce Marketing +2 services

20% Logistics & Supply Chain Consulting

20% Marketing Strategy

Headquartered in București, Romania, Direct Marketing Grup is a Direct Marketing company. They focus on Direct Marketing and Marketing Strategy.
Read more

View Profile
Conectys

4.8 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

București, Romania

Services provided

40% Content Moderation Services

40% Customer Service Outsourcing

20% Call Center Services

Conectys is a technical support company that specializes in providing multilingual support services. Clients appreciate their proactive communication and consistent performance, with 100% of reviewers highlighting these strengths. However, there is some room for improvement in their workflow tools, as noted by the reviewer.

See all 2 projects
0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for AI Computing Company

4.5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. Read more

Read 1 Review

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

$10,000 to $49,000 (0)

$50,000 to $199,999 (0)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients generally perceive Conectys as providing good value for money, often highlighting their competitive pricing in relation to the quality of service. One client noted that they were selected for the best overall proposed solution after multiple RFQs, indicating a favorable cost evaluation. Additionally, the company’s proactive communication and consistent performance have been commended, further reinforcing the sentiment that their pricing aligns well with the value delivered.

Read All Reviews

Was this helpful?
View Profile
TELUS International

5.0 1 review

$1,000+

< $25 / hr

10,000+

București, Romania

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

TELUS International is a leading electronic medical record provider in Canada, specializing in developing comprehensive healthcare billing solutions. Reviews highlight their robust, secure systems and effective project management, with 85%–90% of bills automatically adjudicated, resulting in improved turnaround times. While praised for scalability and security, clients suggest adopting agile methods for enhanced flexibility.

See all 1 projects
1 of 1 Custom Software Development reviews are 5 stars

$10,000,000 + avg. project cost

Custom Software Development PROJECT HIGHLIGHT

Custom Development for Healthcare Billing Platform

5.0 — TELUS International provides custom software development efforts for a workplace safety and insurance board. They handled end-to-end development of a healthcare billing system and now provide Read more

Read 1 Review

Was this helpful?

Average Project Cost Breakdown

$10,000,000 + (1)

Less than $10,000 (0)

$10,000 to $49,000 (0)

$50,000 to $199,999 (0)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

What Clients Have Said

Clients generally express satisfaction with TELUS International's cost and value for money, noting significant benefits from their solutions. One client reported an investment of $30 million initially, with ongoing annual costs of $8 million to $10 million, highlighting the substantial ROI through improved payment processing times. Feedback indicates that the functionalities provided justify the investment, though some suggest a need for more agile methodologies to enhance responsiveness to industry changes.

Read All Reviews

Was this helpful?
View Profile
vivaCALL

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

București, Romania

Services provided

70% Call Center Services

15% Customer Service Outsourcing

15% Sales Outsourcing

VivaCALL is a call center service. They are in București, Romania and have midsize team. Their services include Call Center Services and Sales Outsourcing.
Read more

View Profile
CALLITY

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

București, Romania

Services provided

25% Back Office Outsourcing

25% CRM Consulting and SI

20% Call Center Services +2 services

15% Customer Service Outsourcing

15% Sales Outsourcing

CALLITY is a Back Office Outsourcing company. Their midsize team is based in București, Romania. Their services include Back Office Outsourcing and CRM consulting and SI.
Read more

View Profile
AktivCalls

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

București, Romania

Services provided

25% Call Center Services

20% Customer Service Outsourcing

20% HR Consulting +3 services

15% Back Office Outsourcing

10% Sales Outsourcing

10% Translation

AktivCalls is a call center company. They are headquartered in București, Romania and have midsize team. Their services include Call Center Services and Customer Service Outsourcing.
Read more

View Profile
InfraWeb MSP

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

București, Romania

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Answering service company InfraWeb MSP is based in București, Romania. They offer Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Best-Call

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

București, Romania

Services provided

100% Call Center Services

Small call center company Best-Call, is in București, Romania. Their services include Call Center Services.
Read more

View Profile
Bitech Company

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

București, Romania

Services provided

30% Back Office Outsourcing

20% CRM Consulting and SI

20% IT Managed Services +3 services

10% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Bitech Company is a Back Office Outsourcing company. The team is headquartered in București, Romania, and their services include Back Office Outsourcing and CRM consulting and SI.
Read more

View Profile
NRS – No Rocket Science SRL

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cluj-Napoca, Romania

Services provided

20% IT Managed Services

20% IT Strategy Consulting

20% Mobile App Development +4 services

10% Accounting

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Sales Outsourcing

NRS – No Rocket Science SRL is a small IT managed services company in Cluj-Napoca, Romania. The team provides IT managed services and IT strategy consulting.
Read more

View Profile
Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

București, Romania

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read more

View Profile

Get closer to kicking off your next project today

Build My Project Brief

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Valoris Center

2 FSPGlobal

3 IntelligentBee

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 3 Romania Inbound Call Centers Services

Valoris Center

$1,000+

< $25 / hr

250 - 999

București, Romania

Ability to deliver

32.7/40.0

17/20 Reviews

8.2/10 Clients & Experience

7.5/10 Market Presence

Service focus

190% Inbound Voice Services

View Profile Visit Website
FSPGlobal

$1,000+

< $25 / hr

50 - 249

Cluj-Napoca, Romania

Ability to deliver

31/40.0

16.6/20 Reviews

6.7/10 Clients & Experience

7.7/10 Market Presence

Service focus

225% Inbound Voice Services

View Profile Visit Website
IntelligentBee

$1,000+

< $25 / hr

250 - 999

Iași, Romania

Ability to deliver

28.4/40.0

15.6/20 Reviews

5.9/10 Clients & Experience

6.9/10 Market Presence

Service focus

85% Inbound Voice Services

15% Other

View Profile Visit Website
World Performance Group Ltd.

$5,000+

< $25 / hr

50 - 249

București, Romania

Ability to deliver

6.9/40.0

0/20 Reviews

1.8/10 Clients & Experience

5.2/10 Market Presence

Service focus

241% Inbound Voice Services

View Profile Visit Website
Euroanswer

$1,000+

$25 - $49 / hr

250 - 999

București, Romania

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

215% Inbound Voice Services

View Profile Visit Website
InfraWeb Manage Services Provider

Undisclosed

Undisclosed

10 - 49

București, Romania

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

285% Inbound Voice Services

View Profile Visit Website
Competence Call Center

$1,000+

$25 - $49 / hr

1,000 - 9,999

București, Romania

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

200% Inbound Voice Services

View Profile Visit Website
Reashore

Undisclosed

Undisclosed

50 - 249

Cluj-Napoca, Romania

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

125% Inbound Voice Services

View Profile Visit Website
Mercatus

$5,000+

< $25 / hr

50 - 249

București, Romania

Ability to deliver

31.8/40.0

16.4/20 Reviews

10/10 Clients & Experience

5.4/10 Market Presence

Service focus

130% Inbound Voice Services

View Profile Visit Website
Omeron Technologies SRL

$5,000+

$50 - $99 / hr

10 - 49

Sibiu, Romania

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

40% Inbound Voice Services

60% Other

View Profile Visit Website
Transylvania Database Center

Undisclosed

Undisclosed

10 - 49

Cluj-Napoca, Romania

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

75% Inbound Voice Services

25% Other

View Profile Visit Website
Direct Marketing Grup

Undisclosed

Undisclosed

10 - 49

București, Romania

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

60% Inbound Voice Services

40% Other

View Profile Visit Website
Conectys

$250,000+

< $25 / hr

1,000 - 9,999

București, Romania

Ability to deliver

22/40.0

14.6/20 Reviews

0.6/10 Clients & Experience

6.8/10 Market Presence

Service focus

140% Inbound Voice Services

View Profile Visit Website
TELUS International

$1,000+

< $25 / hr

10,000+

București, Romania

Ability to deliver

27.3/40.0

16.2/20 Reviews

1.6/10 Clients & Experience

9.5/10 Market Presence

Service focus

200% Inbound Voice Services

View Profile Visit Website
TDCX

$100,000+

Undisclosed

10,000+

București, Romania

Ability to deliver

29.6/40.0

16/20 Reviews

4.5/10 Clients & Experience

9.1/10 Market Presence

Service focus

150% Inbound Voice Services

View Profile Visit Website
vivaCALL

$1,000+

$25 - $49 / hr

250 - 999

București, Romania

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

240% Inbound Voice Services

View Profile Visit Website
CALLITY

$1,000+

$25 - $49 / hr

250 - 999

București, Romania

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

90% Inbound Voice Services

10% Other

View Profile Visit Website
AktivCalls

$1,000+

$25 - $49 / hr

250 - 999

București, Romania

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

115% Inbound Voice Services

View Profile Visit Website

The right agency, no guesswork. Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.

Get Started

Top Inbound Call Center Services in Romania

List of the Top Romania Inbound Call Centers Services

Reviews mention Unique expertise

Customer Service for Financial Brand

Call Center & Sales Services for FinTech Platform Co

Reviewed 2 times in the past 6 months

Reviews mention Communicative

Customer Service Support for Open-Source Management SaaS Co

Average Project Cost Breakdown

What Clients Have Said

Shared Team

Reviews mention Efficient

LinkedIn Marketing for IT Services Company

Mercatus is very responsive

LinkedIn Outreach & Multichannel Lead Generation

Reviews mention Easy to work with

BPO Services for E-Commerce Company

Average Project Cost Breakdown

What Clients Have Said

TDCX is very responsive

Reviews mention Team players

Customer Support Services for SaaS Company

Customer Support for OOH Media & Tech Company

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Adaptable

BPO & Call Center Services for E-commerce & Digital Mktg Co

BPO & Call Center Services for E-commerce & Digital Mktg Co

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for AI Computing Company

Average Project Cost Breakdown

What Clients Have Said

Custom Development for Healthcare Billing Platform

Average Project Cost Breakdown

What Clients Have Said

Get closer to kicking off your next project today

List of the Top 3 Romania Inbound Call Centers Services