# Top Call Center Services & Voice Services in Bucharest Recommended Call Centers companies in Bucharest include Valoris Center, TDCX, Mercatus, HKR.TEAM (Bespoke Global Teams), Conectys, InfraWeb Manage Services Provider, PartnerHero, WEBHUNT SRL, Webhelp, World Performance Group Srl. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Call Center Services & Voice Services in Bucharest Ratings Updated: Jul 23, 2026 ### [Valoris Center](https://clutch.co/profile/valoris-center) #### 4.9 out of 5 star rating (15 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 50% Call Center Services - 15% CRM Consulting and SI - 20% Customer Service Outsourcing #### Company description Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach. [Visit Website](https://www.valoris.ro/en/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Well-organized projects Clients have consistently praised Valoris Center for their well-organized project management. One client highlighted the effective communication and timely responses, noting that the service level exceeded 85% and customer satisfaction surpassed 90%. The presence of a dedicated Service Delivery Manager and team leader was also recognized as a significant advantage, ensuring smooth operations and quick adaptation to changes. Overall, feedback reflects a strong sentiment towards Valoris Center's organized approach and reliable partnership. - Customer Service for Financial Brand (5.0/5, Jan 27, 2022): We have formal monthly meetings as well as spontaneous calls whenever is necessary. We consider communication a strong point in our partnership. They always react fast and have a solid IT team, which for us is an advantage in an everchanging environment. [Read Full Review](https://clutch.co/go-to-review/valoris-center/9646) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects. [Read All Reviews](https://clutch.co/profile/valoris-center?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Very responsive Valoris Center is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 5 countries - Austria (1 projects) - Croatia (1 projects) - Italy (1 projects) - Romania (8 projects) - Russia (1 projects) This provider is fluent in 12 languages: - English - Spanish - Russian - German - French - Italian - Romanian - Serbian - Slovenian - Bulgarian - Dutch - Polish [View Reviews](https://clutch.co/profile/valoris-center?verified=true#reviews) --- ### [TDCX](https://clutch.co/profile/tdcx) #### 4.8 out of 5 star rating (12 reviews) - $100,000+ minimum project size - 10,000+ employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Business Consulting - 20% Sales Outsourcing #### Company description TDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations. [Visit Website](https://www.tdcx.com/?utm_source=clutch&utm_medium=referral&utm_campaign=GLOBAL_B2B_ClutchProfile) #### Timely The sentiment regarding TDCX's timeliness is overwhelmingly positive. Clients consistently note their ability to meet deadlines and adapt quickly to project changes. For instance, one client highlighted TDCX's readiness for smaller projects, stating they are 'always on time or even ready upfront.' Another client emphasized their quick response to technical issues, minimizing disruptions. Overall, TDCX is recognized for their effective communication and proactive approach, which fosters a reliable partnership. - Call Center Services for Luxury E-Commerce Company (5.0/5, Apr 8, 2022): Whenever we have a smaller project that needs to be executed, they’re always on time or even ready upfront. Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening. [Read Full Review](https://clutch.co/go-to-review/tdcx/2622) - BPO Services for E-Commerce Company (5.0/5, Mar 31, 2022): In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker. [Read Full Review](https://clutch.co/go-to-review/tdcx/14762) #### 6 reviews mention Call Center Services Customer Deployment for Consumer Products Company 5.0/5 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. - 6 of 6 Call Center Services reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/tdcx/164043) #### Experience in 8 industries TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience. [Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) ##### Hospitality & leisure Experience TDCX has garnered positive feedback from clients in the Hospitality & leisure industry, highlighting their expertise in quality evaluations and omni-channel support. Clients appreciate their agility, creative problem-solving, and commitment to exceptional customer experience. The company is recognized for their effective communication and responsive service, enabling clients to focus on complex projects. Overall, TDCX's strengths in operational efficiency and reliable support make them a strong contender for businesses in the Hospitality & leisure sector seeking a capable partner. - 2 reviews for hospitality & leisure industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Online Lodging Marketplace (5.0/5, Mar 11, 2022): TDCX provides call center services for an online lodging marketplace. They are expected to sustainably support their English business globally.  [Read Full Review](https://clutch.co/go-to-review/tdcx/13103) - BPO Services for Tech Company (5.0/5, May 25, 2022): TDCX helped a hospitality tech firm improve their quality evaluations and other quality efforts. Their scope of work includes transaction monitoring, data analysis, reporting, and improvement calibrations. [Read Full Review](https://clutch.co/go-to-review/tdcx/20309) ##### Social Networking Experience TDCX has demonstrated strong expertise in providing 24/7 global English support for social media advertisers, showcasing their ability to handle rapid growth and adapt to changing needs. Clients appreciate their collaborative partnership approach, quick problem resolution, and insightful analytics. Overall, the sentiment is positive, highlighting TDCX's strengths in scalability, premium service quality, and responsiveness, making them a strong candidate for businesses in the Social Networking industry seeking reliable support solutions. - 1 review for social networking industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Global Social Media Company (5.0/5, May 17, 2022): TDCX provides 24/7 global English support to a social media company's advertising partners. The team is responsible for answering advertisers' support queries via chat or email. [Read Full Review](https://clutch.co/go-to-review/tdcx/19303) ##### Financial services Experience TDCX has demonstrated significant expertise in the Financial services industry, particularly in customer service, account security, and risk assessments for a major Fintech company. Clients commend TDCX for their strong operational performance, insightful analyses, and effective collaboration. Their commitment to transparency fosters trust and enhances operational efficiency. Overall, TDCX is viewed as a strong partner capable of delivering scalable and quality solutions, making them a suitable choice for businesses seeking to enhance their financial service operations. - 1 review for financial services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service, Security & Risk Assessment for Fintech Co (5.0/5, Apr 28, 2022): TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service levels. [Read Full Review](https://clutch.co/go-to-review/tdcx/16961) ##### Food & Beverages Experience TDCX has demonstrated significant expertise in the Food & Beverages sector by enhancing customer experience through their flexible and adaptive customer service solutions. Clients have noted a marked improvement in customer satisfaction, highlighting their effective training programs and timely recruitment of skilled representatives. Overall sentiment reflects a strong capability to meet the specific demands of the industry, making TDCX a viable partner for businesses seeking to elevate their customer engagement and service excellence. - 1 review for food & beverages industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Premium Coffee Brand (5.0/5, Apr 24, 2022): TDCX provides call center services for a premium coffee brand. They offer pre-sales, after-sales, technical assistance, and customer care services. [Read Full Review](https://clutch.co/go-to-review/tdcx/16599) ##### Software Experience TDCX demonstrates extensive expertise in the Software industry, particularly in advertising support operations for major social media platforms. Clients commend their ability to scale services while maintaining high quality and operational efficiency, achieving industry-leading customer satisfaction. Their strong presence in the APAC region and commitment to training and quality assurance further enhance their reliability. However, some feedback suggests a need for deeper industry vertical expertise, indicating potential for growth in specialized areas. - 1 review for software industry - Unknown avg. project cost - BPO Services for Social Media Platform (4.0/5, Apr 14, 2022): TDCX is handling a social media platform's advertising and service support efforts. Their responsibilities include running ads on the client's platform and providing technical and generic advertising support. [Read Full Review](https://clutch.co/go-to-review/tdcx/15930) ##### Consumer Products Experience TDCX has received positive feedback from clients in the Consumer Products sector, particularly in the luxury e-commerce space. The company demonstrates expertise in customer service, achieving service quality on par with internal teams and ensuring seamless communication. Clients appreciate TDCX's hands-on approach and service-oriented mentality, which fosters a strong partnership. Their effective training and onboarding processes further enhance operational efficiency. Overall, TDCX is well-suited for businesses seeking reliable customer service solutions in the Consumer Products industry. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Luxury E-Commerce Company (5.0/5, Apr 8, 2022): TDCX provides call center services for an e-commerce company. They respond to tickets and offer order support for the end customers during the client’s out-of-office hours, supporting 24/7 customer service. [Read Full Review](https://clutch.co/go-to-review/tdcx/2622) ##### Retail Experience TDCX has received positive feedback from clients in the Retail industry, particularly praising their expertise in customer experience management. Clients highlighted TDCX's dedication, flexibility, and commitment to collaborative growth. Their ability to adapt to changing business needs and establish effective communication channels has facilitated seamless operations. Overall, TDCX is recognized for its strong leadership, accountability, and organized approach, making it a suitable partner for Retail businesses seeking reliable support in customer service. - 1 review for retail industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - BPO Services for E-Commerce Company (5.0/5, Mar 31, 2022): TDCX provides BPO services for an e-commerce company. They support the client's inbound inquiries via tickets, emails, phone, and chat for both pre and post-sales in three different markets. [Read Full Review](https://clutch.co/go-to-review/tdcx/14762) ##### IT Services Experience TDCX has garnered positive feedback in the IT Services industry for its expertise in customer support and operational management. Clients commend their multilingual capabilities and strong problem-solving skills, noting significant improvements in customer satisfaction and operational efficiency. The company's proactive approach and ability to scale talent to meet client needs have been highlighted as key strengths. Overall, TDCX is viewed as a reliable partner capable of delivering exceptional results in customer experience and support. - 2 reviews for it services industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Tech Company (5.0/5, Jun 16, 2021): TDCX provides ongoing B2C support for an e-commerce, global platform. They supply a team of 10 people to help maintain customer satisfaction and convert inbound calls and leads.  [Read Full Review](https://clutch.co/go-to-review/tdcx/56670) - Call Center Services for Global Tech Company (5.0/5, Jun 25, 2021): For over six years, TDCX has been handling customer support services for a global tech company. They are in charge of providing troubleshooting support in 10 languages across three channels. [Read Full Review](https://clutch.co/go-to-review/tdcx/64894) #### Completed projects in 4 countries - Germany (1 projects) - Singapore (7 projects) - Spain (1 projects) - United States (1 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) --- ### [Mercatus](https://clutch.co/profile/mercatus) #### 4.8 out of 5 star rating (23 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 50% Customer Service Outsourcing - 20% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Mercatus specializes in Contact Center Services, offering customer support, cold calling, and lead generation. Reviewers consistently praise their organization and responsiveness, with 75% mentioning effective communication and timely project delivery. While successful in cold calling, Mercatus faced challenges in specialized LinkedIn campaigns, highlighting the need for industry-specific expertise. [Visit Website](https://mercatusoutsourcing.com/) #### Reviewed 1 time in the past 6 months In the last six months, client feedback for Mercatus has been overwhelmingly positive. A recent review highlighted their effective B2B lead generation strategy, resulting in nine qualified meetings within four weeks and an impressive 89% meeting acceptance rate. Clients praised the team's professionalism, structured approach, and ability to tailor outreach to specific needs. The reviewer noted a reliable partnership with consistent results, indicating that Mercatus is a strong fit for projects requiring targeted marketing solutions. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/mercatus?sort_by=date_desc&verified=true#reviews) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with Mercatus's value for money, noting that their pricing aligns well with budgets while delivering quality outcomes. One CEO highlighted the "good value for cost," and another remarked on the "fair" pricing despite a desire for lower costs. Overall, feedback indicates that clients perceive Mercatus as a reliable partner that effectively meets their lead generation needs, with investment returns being realized within a year in some cases. [Read All Reviews](https://clutch.co/profile/mercatus?verified=true#reviews) - Less than $10,000 (11 reviews) - $10,000 to $49,000 (5 reviews) - $50,000 to $199,999 (2 reviews) #### Very responsive Mercatus is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 1 Review mentions Call Center Services in Bucharest - 1 of 1 Bucharest-based review is 5 stars - Less than $10,000 avg. project cost for Call Center Services services in Bucharest Bucharest-based Call Center Services project highlight Customer Experience Support for Fashion E-Commerce Firm 5.0/5 — Mercatus is helping a fashion e-commerce company provide a great customer experience to their customers and visitors. Their CX agents support the end customers in finding solutions to their problems. [Read More](https://clutch.co/go-to-review/mercatus/155820) [Read Similar Reviews](https://clutch.co/profile/mercatus?location=20516&service_provided=field_pp_sl_call_center_services&verified=true#reviews) --- ### [HKR.TEAM (Bespoke Global Teams)](https://clutch.co/profile/hkrteam-bespoke-global-teams) #### 5 out of 5 star rating (2 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 45% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description HKR (European EOR + Global Recruiter) is a recruitment and employment outsourcing company that excels in building culturally aligned teams for global clients. With 100% positive feedback, clients commend their reliability, efficient communication, and ability to deliver quality talent that integrates seamlessly with existing teams. They are recognized for their proactive approach, strong work ethic, and alignment with client values, enhancing both customer service and marketing functions. [Visit Website](https://hkr.team/) #### Openness The feedback regarding HKR.TEAM's openness is overwhelmingly positive. Clients appreciate the collaborative approach, noting that HKR treats them as partners with a strong emphasis on communication. One client highlighted the 'open and positive flow of communication' and praised the quick and straightforward responses to their needs. Although there were minor internal policy disclosures that could have been improved, overall sentiment reflects a strong alignment in company values and a commitment to transparency. - Customer Service Outsourcing for Operations Platform (5.0/5, Jun 22, 2023): HKR's team treats us as their partner and is very open and collaborative with us. There is an open and positive flow of communication between us, HKR, and their team that works with us daily. They are good about responding to our needs in a quick and straightforward manner. [Read Full Review](https://clutch.co/go-to-review/hkrteam-bespoke-global-teams/210418) #### Experience in 2 industries HKR.TEAM has demonstrated strong capabilities in the retail and software industries, receiving positive feedback for their expertise in building customer service teams and extending marketing operations. Clients praised their reliability, cultural alignment, and proactive communication. In retail, they effectively enhanced customer service operations, while in software, they successfully recruited marketing staff, showcasing an ability to deliver tailored solutions that meet specific client needs. Overall, sentiments are highly favorable for both sectors. [Read All Reviews](https://clutch.co/profile/hkrteam-bespoke-global-teams?verified=true#reviews) ##### Software Experience HKR.TEAM is praised for its expertise in recruiting and scaling marketing teams, effectively extending the client’s capabilities while maintaining cultural alignment. Clients highlight their reliability, proactive communication, and timely delivery of talent as key strengths. The seamless integration into existing workflows and the elimination of recruitment headaches are notable impacts. Overall, HKR.TEAM is well-regarded in the Software industry for providing valuable staffing solutions that enhance operational efficiency and drive business growth. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Employee of Record Services for Software Company (5.0/5, Jun 20, 2023): HKR provides employee of record services to a software company. They recruit marketing staff to augment the client's team, charge them a subscription fee for each talent, and manage all HR tasks. [Read Full Review](https://clutch.co/go-to-review/hkrteam-bespoke-global-teams/210216) ##### Retail Experience HKR TEAM has received positive feedback in the Retail industry, particularly for their effective customer service team and operational support. Clients appreciate their alignment with company values, open communication, and the ability to enhance efficiency in back-office tasks. The Director of Brand Operations noted improved customer service experiences and successful team integration. Overall, HKR TEAM demonstrates expertise and a strong work ethic, making them a suitable partner for businesses seeking operational excellence in retail. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Operations Platform (5.0/5, Jun 22, 2023): HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend support.  [Read Full Review](https://clutch.co/go-to-review/hkrteam-bespoke-global-teams/210418) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised HKR.TEAM for offering good value for the cost of their services. One client noted their decision was influenced by HKR's competitive pricing and alignment with company values. Another highlighted the absence of recruiting costs due to a subscription model, which streamlined their hiring process. Overall, the sentiment reflects satisfaction with the balance between quality and affordability, reinforcing HKR's reputation as a reliable partner in achieving business objectives. [Read All Reviews](https://clutch.co/profile/hkrteam-bespoke-global-teams?verified=true#reviews) --- ### [Conectys](https://clutch.co/profile/conectys) #### 4.5 out of 5 star rating (3 reviews) - $250,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 40% Content Moderation Services - 40% Customer Service Outsourcing #### Company description Conectys is a company specializing in Contact Center Services, offering comprehensive Customer Support Services in multiple languages. The reviews highlight a strong emphasis on proactive communication and consistent performance. Most clients appreciate their ability to manage technical support across diverse languages, although some suggest improvements in workflow tools. Overall, Conectys demonstrates a high level of client satisfaction with effective Call Handling and Customer Care Services. [Visit Website](https://www.conectys.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Communicative Clients have consistently praised Conectys for their proactive and frequent communication. One client noted the effectiveness of their account team, which includes direct managers and QA staff, facilitating weekly concalls to discuss projects and metrics. This level of engagement has been highlighted as impressive, contributing to consistent performance. Overall, the sentiment regarding Conectys' communication is overwhelmingly positive, with clients appreciating their commitment to staying connected and transparent throughout the project lifecycle. #### 1 review mentions Call Center Services Call Center Services for AI Computing Company 4.5/5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. - 0 of 1 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/conectys/42651) #### Experience in 1 industry Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner. [Read All Reviews](https://clutch.co/profile/conectys?verified=true#reviews) ##### Consumer Products Experience Conectys demonstrates strong expertise in the Consumer Products industry, providing effective multilingual technical support services. Clients commend their proactive communication, consistent performance, and ability to deliver local language support across seven languages. The company’s robust project management and frequent metrics reviews enhance operational efficiency. However, some clients suggest improvements in workflow tools. Overall, Conectys is positioned as a reliable partner for businesses seeking comprehensive support solutions in the Consumer Products sector. - 1 review for consumer products industry - Less than $10,000 avg. project cost - Call Center Services for AI Computing Company (4.5/5, Jun 2, 2021): An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. [Read Full Review](https://clutch.co/go-to-review/conectys/42651) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency. [Read All Reviews](https://clutch.co/profile/conectys?verified=true#reviews) - Less than $10,000 (1 reviews) --- ### [InfraWeb Manage Services Provider](https://clutch.co/profile/infraweb-manage-services-provider) - $1,000+ minimum project size - 50 - 249 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 85% Call Center Services - 15% Customer Service Outsourcing #### Company description Call center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://infraweb.ro) --- ### [PartnerHero](https://clutch.co/profile/partnerhero) #### 4.9 out of 5 star rating (6 reviews) - < $25 average hourly rate - 1,000 - 9,999 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 60% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Application Testing #### Company description PartnerHero is a distinguished provider of Contact Center Services, specializing in both inbound and outbound call handling alongside comprehensive customer support services. With 100% positive feedback, clients commend their remarkable efficiency, exceptional project management, and ability to scale operations rapidly. Approximately 50% of reviewers highlight their outstanding multilingual support capabilities and seamless integration into existing systems. [Visit Website](https://www.partnerhero.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Collaborative Client feedback highlights a strong sentiment of collaboration in their experience with PartnerHero. The client noted that PartnerHero was 'constantly on time' and conducted 'biweekly syncs' to ensure satisfaction, emphasizing their attentiveness and commitment to partnership. The client described PartnerHero as 'a true partner,' indicating a seamless collaborative effort throughout the project. Overall, the feedback reflects a highly positive sentiment regarding PartnerHero's collaborative approach. - Customer Service Support for GXVE Beauty by Gwen Stefani (5.0/5, Mar 1, 2023): PartnerHero was constantly on time and ensured our satisfaction through biweekly syncs. Collaboration & Attentiveness. A true partner. [Read Full Review](https://clutch.co/go-to-review/partnerhero/183756) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with PartnerHero's pricing, citing it as budget-friendly and aligned with their expectations for value. For instance, one client from GXVE Beauty highlighted the 'good value for cost,' while another noted that PartnerHero's 'diligence about being on budget' contributed to their positive experience. Overall, the sentiment indicates that clients find PartnerHero to offer high-quality services at competitive rates, making them a valuable partner. [Read All Reviews](https://clutch.co/profile/partnerhero?verified=true#reviews) - $1,000,000 to $9,999,999 (2 reviews) - Less than $10,000 (1 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 5 cities - Manhattan, New York (1 projects) - El Segundo, California (1 projects) - Missoula, Montana (1 projects) - Somerville, Massachusetts (1 projects) - Bergen Beach, New York (1 projects) This provider is available in 11 time zones: - Middle East Time (MET) - China Taiwan Time (CTT) - Greenwich Mean Time (GMT) - Central African Time (CAT) - Central European Time (CET) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Argentina Standard Time (AGT) - New Zealand Standard Time (NST) This provider is fluent in 8 languages: - English - French - German - Italian - Japanese - Portuguese - Romanian - Spanish [View Reviews](https://clutch.co/profile/partnerhero?verified=true#reviews) #### 3% of employees work in București office București, Romania 13 Strada Sevastopol 21 - 30 employees [See All Locations (7)](https://clutch.co/profile/partnerhero#location) --- ### [WEBHUNT SRL](https://clutch.co/profile/webhunt-srl) #### 5 out of 5 star rating (3 reviews) - $10,000+ minimum project size - $100 - $149 average hourly rate - 2 - 9 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 20% Account-Based Marketing - 15% Corporate Training & Coaching - 20% Email Marketing - 20% Other Digital Marketing - 25% Sales Outsourcing #### Company description WEBHUNT SRL is a marketing and affiliate management company known for its expertise in lead generation, data mining, and outreach strategies. Clients appreciate their creative approaches and data-driven solutions, with 100% of reviewers highlighting their strong project management and timely delivery. Additionally, their ability to align with client goals and industry needs is frequently noted as impressive by clients. [Visit Website](https://webhunt.io/) #### Exceptional performance Clients have praised WEBHUNT SRL for their exceptional performance in project management and campaign execution. Specific feedback highlighted their commitment to timely deliverables, effective communication, and personalized outreach strategies. The collaborative efforts led to measurable success in lead generation, with real-time performance tracking and iterative improvements based on feedback. Overall, the sentiment reflects a high level of satisfaction with WEBHUNT SRL's tailored solutions and alignment with client objectives. - Outreach Marketing for Software Development Firm (5.0/5, Sep 17, 2024): WebHunt demonstrated a strong commitment to delivering items on time. Key deliverables, including campaign plans, performance reports, and lead lists, were consistently provided within the agreed timelines. Any potential delays were communicated proactively, and contingency plans were put in place to ensure project continuity. [Read Full Review](https://clutch.co/go-to-review/webhunt-srl/314962) #### Experience in 3 industries WEBHUNT SRL has demonstrated expertise across the Telecommunications, Advertising & Marketing, and Software industries. Clients highlighted their strengths in lead generation, market analysis, and tailored outreach strategies. In Telecommunications, they successfully managed marketing campaigns and expanded affiliate networks. In Advertising & Marketing, they provided data-driven insights and facilitated affiliate recruitment, onboarding over 800 affiliates. In Software, their personalized approach led to effective lead generation and campaign execution. Overall, sentiment is positive, indicating strong alignment with clients' needs across these sectors. [Read All Reviews](https://clutch.co/profile/webhunt-srl?verified=true#reviews) ##### Telecommunications Experience WEBHUNT SRL has demonstrated strong expertise in the Telecommunications industry, particularly in marketing campaign management and affiliate network growth for clients like RelarioVoice. Their ability to deliver creative lead generation strategies and valuable insights has garnered positive feedback. Clients appreciate their cost-effective solutions and responsive communication, indicating a reliable partnership for businesses seeking to enhance their visibility and engagement in the market. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Marketing Campaign Management for Mobile Virtual Carrier (5.0/5, Oct 4, 2024): WEBHUNT SRL was hired by a mobile virtual carrier to provide marketing campaign management services. The team was also responsible for growing the client's affiliate network. [Read Full Review](https://clutch.co/go-to-review/webhunt-srl/319907) ##### Advertising & marketing Experience WEBHUNT SRL demonstrates strong expertise in the Advertising & Marketing industry, particularly in affiliate marketing and data analysis. Clients commend their ability to deliver tailored strategies that effectively align with specific business needs, such as affiliate discovery and customized outreach. Their personalized, data-driven approach has successfully helped clients onboard a substantial number of affiliates, enhancing overall campaign performance. Overall, the sentiment is highly positive, indicating that WEBHUNT SRL is a valuable partner for businesses seeking growth in the advertising sector. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Affiliate Discovery & Outreach for Advetising Company (5.0/5, Sep 18, 2024): An advertising company hired WEBHUNT SRL to find affiliate talent. The team’s responsibilities included market and competitor analysis, affiliate discovery, outreach strategy creation, and data reporting. [Read Full Review](https://clutch.co/go-to-review/webhunt-srl/315258) ##### Software Experience WEBHUNT SRL has garnered positive feedback for its expertise in software development, particularly in lead generation and targeted outreach campaigns. Clients commend their effective project management, timely delivery, and responsive communication. The company excels in providing customized solutions and leveraging data analytics for performance tracking, ensuring alignment with client objectives. Overall, WEBHUNT SRL's commitment to quality and client satisfaction positions them as a strong candidate for businesses seeking reliable software industry partnerships. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Outreach Marketing for Software Development Firm (5.0/5, Sep 17, 2024): WEBHUNT SRL spearheaded a software development firm's outreach marketing efforts. They managed ICP targeting, data enrichment, lead qualification, appointment setting, content syndication, and content writing. [Read Full Review](https://clutch.co/go-to-review/webhunt-srl/314962) #### 5.0 out of 5.0 rating for cost What Clients Have Said WEBHUNT SRL has received positive feedback regarding their overall cost and value for money. Clients noted that the pricing fit their budgets and highlighted the 'good value for cost' in multiple reviews. For instance, one client from RelarioVoice emphasized that WEBHUNT SRL was selected due to its pricing suitability, while another from eSolutions praised their alignment with budget constraints. Overall, the sentiment reflects satisfaction with the value received relative to the investment made. [Read All Reviews](https://clutch.co/profile/webhunt-srl?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### 2 reviews from clients near Bucharest Review Rating from Clients - 5.0 out of 5.0 - Overall: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.8 Local clients highlight WEBHUNT SRL's proficiency in market analysis, affiliate discovery, and campaign execution, delivering measurable results like high-quality affiliate onboarding and lead engagement. They value their timely delivery, tailored strategies, and strong project management. [Read Local Reviews](https://clutch.co/profile/webhunt-srl?verified=true#reviews) --- ### [Webhelp](https://clutch.co/profile/webhelp) - 10,000+ employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 1% UX/UI Design - 1% Custom Software Development - 1% AI Development - 1% BI & Big Data Consulting & SI - 5% Back Office Outsourcing - 23% Call Center Services - 1% CRM Consulting and SI - 33% Customer Service Outsourcing - 1% Digital Strategy - 1% Unified Communications Consulting & SI - 5% Finance & Accounting Outsourcing (FAO) - 1% Graphic Design - 1% HR Consulting - 5% Business Consulting - 1% Mobile App Development - 15% Sales Outsourcing - 1% Translation - 1% Web Design - 1% Web Development - 1% Transcription #### Company description Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services. [Visit Website](https://webhelp.com/) #### 4% of employees work in București office București, Romania 63-69, Str Dr. Iacob Felix, Premium Plaza Building, second floor, sector 1 – 011033, Bucharest 2001 - 5000 employees 40374155600 [See All Locations (52)](https://clutch.co/profile/webhelp#location) --- ### [World Performance Group Srl](https://clutch.co/profile/world-performance-group-srl) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 67% Call Center Services - 20% Customer Service Outsourcing - 3% Market Research - 10% Sales Outsourcing #### Company description World Performance Group Srl is a call center company. They were established in 2012 and provide Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.worldpg.net/) --- ### [euroanswer](https://clutch.co/profile/euroanswer) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 15% IT Managed Services - 5% Recruitment Process Outsourcing - 10% Staffing #### Company description Euroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.euroanswer.co.uk/) --- ### [VreauLeaduri.ro](https://clutch.co/profile/vreauleaduriro) #### 4.8 out of 5 star rating (2 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 2 - 9 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 20% Branding - 40% Marketing Strategy - 40% Sales Outsourcing #### Company description VreauLeaduri.ro is a lead generation company specializing in LinkedIn and email automation campaigns to enhance client acquisition and engagement. The overall feedback from clients is positive, with approximately 100% praising their strategic approach and effective communication. Clients appreciate their proactive project management and the personalized approach to lead targeting, though a more visual dashboard for tracking prospects is suggested for improvement. [Visit Website](https://vreauleaduri.ro) #### Openness Clients have expressed a highly positive sentiment regarding VreauLeaduri.ro's openness throughout their projects. One client noted the company's clear and consistent communication, stating that expectations were set from the start and that they responded quickly to requests for adjustments. The founder's personal involvement and willingness to listen to feedback were particularly appreciated, creating a sense of partnership rather than a transactional relationship. Overall, clients feel that VreauLeaduri.ro fosters a collaborative and transparent working environment. - Digital Marketing for Art Gallery (5.0/5, Nov 10, 2025): Communication was clear, consistent, and easy. They set expectations from the start, shared updates in a simple WhatsApp + report format, and were flexible when I had questions or small adjustments. Deliverables were sent on time, and whenever I asked for changes to targeting or messaging, they responded quickly and implemented them without friction. [Read Full Review](https://clutch.co/go-to-review/vreauleaduriro/418849) #### Experience in 2 industries VreauLeaduri.ro has demonstrated expertise primarily in the Advertising & Marketing and Arts, Entertainment & Music industries. Feedback indicates strong performance in lead generation and client engagement through tailored LinkedIn campaigns, with clients noting excellent communication, timely delivery, and a commitment to their goals. Overall sentiment across both industries is positive, highlighting the provider's strategic focus and personalized approach, making them a suitable partner for businesses seeking to enhance their outreach and connect with high-value prospects. [Read All Reviews](https://clutch.co/profile/vreauleaduriro?verified=true#reviews) ##### Arts, entertainment & music Experience VreauLeaduri.ro has demonstrated notable expertise in the Arts, entertainment & music industry by effectively increasing visibility and generating qualified leads for clients like Blue Gallery. The company's strategic approach to LinkedIn campaigns, personalized messaging, and focus on high-intent target audiences received positive feedback for enhancing client engagement. The professional and responsive project management further solidifies their reputation as a reliable partner, making them a strong candidate for businesses seeking to expand their network and opportunities in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Digital Marketing for Art Gallery (5.0/5, Nov 10, 2025): VreauLeaduri.ro has designed and managed a full LinkedIn outbound campaign for an art gallery. The team has defined target audiences, built segmented prospect lists, written outreach messages, and more. [Read Full Review](https://clutch.co/go-to-review/vreauleaduriro/418849) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight VreauLeaduri.ro's competitive pricing and overall value for money. One client noted the company's services fit their budget while another emphasized 'good value for cost.' Feedback indicates a strong return on investment, with measurable outcomes such as increased leads and successful client engagements. Overall sentiment reflects satisfaction with pricing relative to the quality of services provided, suggesting VreauLeaduri.ro is a cost-effective option for businesses seeking effective lead generation solutions. [Read All Reviews](https://clutch.co/profile/vreauleaduriro?verified=true#reviews) - Less than $10,000 (1 reviews) #### Completed projects in 2 countries - Romania (1 projects) - United States (1 projects) [View Reviews](https://clutch.co/profile/vreauleaduriro?verified=true#reviews) --- ### [Max Loads SRL](https://clutch.co/profile/max-loads-srl) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 40% Accounting - 10% Advertising - 10% Call Center Services - 10% HR Consulting - 10% Business Consulting - 10% Market Research - 10% Transcription #### Company description Established in 2016, Max Loads SRL is an Accounting company. The firm focuses on Accounting and Advertising. [Visit Website](http://www.max-bpo.ro) #### 50% of employees work in București office București, Romania Strada Albitei 15 41 - 49 employees +40740153187 [See All Locations (2)](https://clutch.co/profile/max-loads-srl#location) --- ### [Rolling Sphere Technologies SRL](https://clutch.co/profile/rolling-sphere-technologies-srl) - $1,000+ minimum project size - $25 - $49 average hourly rate - Freelancer employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 60% Call Center Services - 10% IT Managed Services #### Company description Answering service company Rolling Sphere Technologies SRL was launched in 2026. The agency provides Call Center Services and Back Office Outsourcing, and is small. [Visit Website](https://rolling-sphere-tech.com/) --- ### [Direct Marketing Grup](https://clutch.co/profile/direct-marketing-grup) - 10 - 49 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% Ecommerce Marketing - 20% Logistics & Supply Chain Consulting - 20% Marketing Strategy - 20% Direct Marketing #### Company description Headquartered in București, Romania, Direct Marketing Grup is a Direct Marketing company. They focus on Direct Marketing and Marketing Strategy. [Visit Website](https://directmarketing.ro/) --- ### [StarliDigital](https://clutch.co/profile/starlidigital) - < $25 average hourly rate - Freelancer employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 20% Sales Outsourcing - 40% Web Design - 40% Web Development #### Company description Founded in 2022, StarliDigital is a small București, Romania-based web design company. Their services include Web Design and Web Development. [Visit Website](https://starlidigital.com) --- ### [CALLITY](https://clutch.co/profile/callity) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 20% Call Center Services - 25% CRM Consulting and SI - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description CALLITY is a Back Office Outsourcing company. Their midsize team is based in București, Romania. Their services include Back Office Outsourcing and CRM consulting and SI. [Visit Website](http://callity.eu/) --- ### [vivaCALL](https://clutch.co/profile/vivacall) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description VivaCALL is a call center service. They are in București, Romania and have midsize team. Their services include Call Center Services and Sales Outsourcing. [Visit Website](http://www.vivacall.ro/) --- ### [Best-Call](https://clutch.co/profile/best-call) - 2 - 9 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Small call center company Best-Call, is in București, Romania. Their services include Call Center Services. [Visit Website](https://www.best-call.ro/) --- ### [Bitech Company](https://clutch.co/profile/bitech-company) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 10% Call Center Services - 20% CRM Consulting and SI - 10% Customer Service Outsourcing - 20% IT Managed Services - 10% Sales Outsourcing #### Company description Bitech Company is a Back Office Outsourcing company. The team is headquartered in București, Romania, and their services include Back Office Outsourcing and CRM consulting and SI. [Visit Website](http://www.bitech.ro/en/) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. 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