# Top Call Center Services & Voice Services in Romania Recommended Call Centers companies in Romania include Valoris Center, HKR.TEAM (Bespoke Global Teams), InfraWeb Manage Services Provider, Mercatus, Conectys, TDCX, IntelligentBee, FSPGlobal, WEBHUNT SRL, World Performance Group Srl. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Call Center Services & Voice Services in Romania Ratings Updated: Jul 23, 2026 ### [Valoris Center](https://clutch.co/profile/valoris-center) #### 4.9 out of 5 star rating (15 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 50% Call Center Services - 15% CRM Consulting and SI - 20% Customer Service Outsourcing #### Company description Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach. [Visit Website](https://www.valoris.ro/en/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ro-call-centers) #### Experience in 7 industries Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions. [Read All Reviews](https://clutch.co/profile/valoris-center?verified=true#reviews) ##### Other Industry Experience Valoris Center has demonstrated strong expertise in providing scalable and cost-effective customer support solutions tailored for the Other Industry sector. Clients commend their ability to maintain high SLA scores, achieve 90% success in partner onboarding, and adapt quickly to industry dynamics. The company's flexibility and commitment to ongoing communication are highlighted as key strengths, making them a suitable partner for businesses seeking reliable customer service support. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Delivery App (5.0/5, Sep 24, 2021): Valoris Center provides call center services for consumer services firm. The team covers the client's customer service including email, chat, and call support [Read Full Review](https://clutch.co/go-to-review/valoris-center/141931) ##### Financial services Experience Valoris Center has received positive feedback from clients in the Financial services industry, highlighting their expertise in customer care and operational support. Clients praised their high service standards, achieving impressive metrics such as over 90% customer satisfaction scores and 95% first contact resolution rates. Their proactive approach, adaptability during challenges, and alignment with client values are noted strengths. Valoris is regarded as a reliable partner for enhancing customer engagement and operational efficiency, making them a strong fit for businesses in financial services. - 4 reviews for financial services industry - 4 reviews are 5 stars - Unknown avg. project cost - Customer Service for Financial Brand (5.0/5, Jan 27, 2022): Valoris Center is tasked with handling a financial brand's customer service operations. Their scope of work includes billing, information, and awareness campaigns. [Read Full Review](https://clutch.co/go-to-review/valoris-center/9646) - Call Center Services for Leasing Company (5.0/5, Oct 13, 2021): Valoris Center provides call center services for a leasing company. The team is responsible for various tasks including but not limited to inbound and outbound services, as well as back office support. [Read Full Review](https://clutch.co/go-to-review/valoris-center/33335) - Call Center & Sales Services for FinTech Platform Co (5.0/5, Nov 14, 2024): Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical card. [Read Full Review](https://clutch.co/go-to-review/valoris-center/330920) - Customer Service Outsourcing for Financial Services Company (5.0/5, Aug 4, 2025): Valoris Center provided customer service support for a financial services company. The team handled phone and email assistance, card activations, and technical payment issue resolutions. [Read Full Review](https://clutch.co/go-to-review/valoris-center/395388) ##### eCommerce Experience Valoris Center demonstrates expertise in the eCommerce sector, particularly in customer outreach and appointment-setting. Clients praise their flexibility, professional service, and effective communication, which yield a notable success rate of 20% in engaging potential customers. Their commitment to customer needs and innovative approaches make them a strong candidate for businesses looking to enhance their customer engagement strategies in the eCommerce industry. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Optics Co (5.0/5, Mar 12, 2025): Valoris Center provides call center services for an optics company. The team has contacted customers from the client's database, set up appointments, and promoted campaigns. [Read Full Review](https://clutch.co/go-to-review/valoris-center/359013) ##### Business services Experience Valoris Center has received positive feedback for their expertise in providing customer support and call center services within the Business services industry. Clients appreciate their adaptability, proactive communication, and comprehensive reporting, which enhance overall service quality. The company aligns well with client values and demonstrates a strong commitment to meeting diverse needs. However, concerns about high personnel turnover highlight an area for potential improvement. Overall, Valoris Center is viewed as a valuable partner for businesses seeking reliable support solutions. - 1 review for business services industry - Unknown avg. project cost - Call Center Services for Digital Solutions Provider (4.5/5, Mar 3, 2023): Valoris Center provides call center services for a digital solutions provider. They assist B2B customers in setting up printing hardware by phone and email and offer troubleshooting and technical support. [Read Full Review](https://clutch.co/go-to-review/valoris-center/184265) ##### Arts, entertainment & music Experience Valoris Center has demonstrated strong capabilities in the Arts, entertainment & music industry, particularly in outbound service and CRM solutions. Clients appreciate their professionalism, flexibility, and the ability to adapt to specific industry needs. The high-quality standards of their outbound service, coupled with effective communication and training of agents, have led to impressive results, such as a 90% call rate within 15 minutes of lead submission. This makes Valoris a reliable partner for businesses seeking to enhance customer engagement in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Outbound Call Center Service for Automobile Company (5.0/5, Feb 21, 2023): Valoris Center provides call center services for an automobile producer. The team calls potential customers who fill in the contact form on the client's website. [Read Full Review](https://clutch.co/go-to-review/valoris-center/182029) ##### Automotive Experience Valoris Center demonstrates strong expertise and reliability in the Automotive industry, as evidenced by their successful execution of customer satisfaction surveys and lead management services for an automobile importer. Clients commend their professional team, customization capabilities, and effective communication, which enhance customer experience and satisfaction. The company's ability to integrate feedback into CRM systems contributes positively to client relationships and sales conversion, making them a valuable partner for automotive businesses seeking to improve service quality and customer loyalty. - 1 review for automotive industry - 1 review is 5 stars - Unknown avg. project cost - BPO for Automobile Importer And Distribution Company (5.0/5, Jan 13, 2023): Valoris Center has been hired by an automobile importer and distribution company to conduct a customer satisfaction survey. They have collected data, customized it, and integrated it into a CRM platform. [Read Full Review](https://clutch.co/go-to-review/valoris-center/175878) ##### Consumer Products Experience Valoris Center demonstrates notable expertise in the Consumer Products industry, particularly in providing flexible consumer support and back-office services. Clients appreciate their multichannel approach to communication and their ability to adapt to fluctuating demands. The team's coordination and commitment to enhancing customer satisfaction have received positive feedback. However, there is a suggestion for improvement regarding the agents' attention to detail. Overall, Valoris Center is well-positioned to meet the dynamic needs of businesses in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Consumer Products Company (5.0/5, Nov 9, 2021): A consumer products company has partnered with Valoris Center for call center services. The team is handling customer support about product details, warranty, and promotions using a multichannel approach. [Read Full Review](https://clutch.co/go-to-review/valoris-center/4320) ##### Retail Experience Valoris Center demonstrates strong expertise in the Retail industry, particularly in customer support and call center solutions. Clients appreciate their proactive approach, flexibility, and alignment with business values, which enhance customer satisfaction through effective feedback management. Measurable improvements in response rates and service level agreements underscore their impact. Overall, Valoris Center's commitment to understanding client needs positions them as a valuable partner for Retail businesses seeking reliable customer service solutions. - 1 review for retail industry - $50,000 – $199,999 avg. project cost - Call Center Services for Retail Company (4.5/5, Dec 9, 2025): Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. [Read Full Review](https://clutch.co/go-to-review/valoris-center/424478) ##### Other industries Experience Valoris Center demonstrates strong expertise in the Other industries sector, particularly in customer support services. Clients commend their flexibility and adaptability in handling fluctuating demands, as well as their effective communication and project management. Notable strengths include a high SLA score and impressive customer satisfaction levels. Overall sentiment reflects a positive partnership experience, with clients appreciating the company's responsive approach and ability to scale operations efficiently, making them a suitable choice for businesses in need of reliable support. - 3 reviews for other industries industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Consumer Products Company (5.0/5, Nov 9, 2021): A consumer products company has partnered with Valoris Center for call center services. The team is handling customer support about product details, warranty, and promotions using a multichannel approach. [Read Full Review](https://clutch.co/go-to-review/valoris-center/4320) - Call Center Services for Delivery App (5.0/5, Sep 24, 2021): Valoris Center provides call center services for consumer services firm. The team covers the client's customer service including email, chat, and call support [Read Full Review](https://clutch.co/go-to-review/valoris-center/141931) - Customer Service Outsourcing for Freight Transportation Co (5.0/5, Mar 27, 2026): Valoris Center provides customer support services for a freight transportation company. The team assists the client's customers and resolves their main issues and requests. [Read Full Review](https://clutch.co/go-to-review/valoris-center/446143) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects. [Read All Reviews](https://clutch.co/profile/valoris-center?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Very responsive Valoris Center is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 5 countries - Austria (1 projects) - Croatia (1 projects) - Italy (1 projects) - Romania (8 projects) - Russia (1 projects) This provider is fluent in 12 languages: - English - Spanish - Russian - German - French - Italian - Romanian - Serbian - Slovenian - Bulgarian - Dutch - Polish [View Reviews](https://clutch.co/profile/valoris-center?verified=true#reviews) --- ### [HKR.TEAM (Bespoke Global Teams)](https://clutch.co/profile/hkrteam-bespoke-global-teams) #### 5 out of 5 star rating (2 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 45% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description HKR (European EOR + Global Recruiter) is a recruitment and employment outsourcing company that excels in building culturally aligned teams for global clients. With 100% positive feedback, clients commend their reliability, efficient communication, and ability to deliver quality talent that integrates seamlessly with existing teams. They are recognized for their proactive approach, strong work ethic, and alignment with client values, enhancing both customer service and marketing functions. [Visit Website](https://hkr.team/) #### Communicative Clients consistently praise HKR.TEAM for their communicative approach, highlighting the open and collaborative relationship established. One client noted the 'positive flow of communication' and prompt responses to needs, while another emphasized their 'proactiveness' and 'permanently' available contact via Slack. Overall, the sentiment reflects a strong appreciation for HKR's reliability and responsiveness, which contributed significantly to the success of their projects. - Customer Service Outsourcing for Operations Platform (5.0/5, Jun 22, 2023): HKR's team treats us as their partner and is very open and collaborative with us. There is an open and positive flow of communication between us, HKR, and their team that works with us daily. They are good about responding to our needs in a quick and straightforward manner. [Read Full Review](https://clutch.co/go-to-review/hkrteam-bespoke-global-teams/210418) - Employee of Record Services for Software Company (5.0/5, Jun 20, 2023): They delivered on time, we're in contact permanently via Slack and they were really impressive with proactiveness. Their communication and reliability are definitely their A game. It also felt like I'm communicating with another US-based entity. They were culturally aligned 100%. [Read Full Review](https://clutch.co/go-to-review/hkrteam-bespoke-global-teams/210216) #### Experience in 2 industries HKR.TEAM has demonstrated strong capabilities in the retail and software industries, receiving positive feedback for their expertise in building customer service teams and extending marketing operations. Clients praised their reliability, cultural alignment, and proactive communication. In retail, they effectively enhanced customer service operations, while in software, they successfully recruited marketing staff, showcasing an ability to deliver tailored solutions that meet specific client needs. Overall, sentiments are highly favorable for both sectors. [Read All Reviews](https://clutch.co/profile/hkrteam-bespoke-global-teams?verified=true#reviews) ##### Software Experience HKR.TEAM is praised for its expertise in recruiting and scaling marketing teams, effectively extending the client’s capabilities while maintaining cultural alignment. Clients highlight their reliability, proactive communication, and timely delivery of talent as key strengths. The seamless integration into existing workflows and the elimination of recruitment headaches are notable impacts. Overall, HKR.TEAM is well-regarded in the Software industry for providing valuable staffing solutions that enhance operational efficiency and drive business growth. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Employee of Record Services for Software Company (5.0/5, Jun 20, 2023): HKR provides employee of record services to a software company. They recruit marketing staff to augment the client's team, charge them a subscription fee for each talent, and manage all HR tasks. [Read Full Review](https://clutch.co/go-to-review/hkrteam-bespoke-global-teams/210216) ##### Retail Experience HKR TEAM has received positive feedback in the Retail industry, particularly for their effective customer service team and operational support. Clients appreciate their alignment with company values, open communication, and the ability to enhance efficiency in back-office tasks. The Director of Brand Operations noted improved customer service experiences and successful team integration. Overall, HKR TEAM demonstrates expertise and a strong work ethic, making them a suitable partner for businesses seeking operational excellence in retail. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Operations Platform (5.0/5, Jun 22, 2023): HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend support.  [Read Full Review](https://clutch.co/go-to-review/hkrteam-bespoke-global-teams/210418) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised HKR.TEAM for offering good value for the cost of their services. One client noted their decision was influenced by HKR's competitive pricing and alignment with company values. Another highlighted the absence of recruiting costs due to a subscription model, which streamlined their hiring process. Overall, the sentiment reflects satisfaction with the balance between quality and affordability, reinforcing HKR's reputation as a reliable partner in achieving business objectives. [Read All Reviews](https://clutch.co/profile/hkrteam-bespoke-global-teams?verified=true#reviews) --- ### [InfraWeb Manage Services Provider](https://clutch.co/profile/infraweb-manage-services-provider) - $1,000+ minimum project size - 50 - 249 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 85% Call Center Services - 15% Customer Service Outsourcing #### Company description Call center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://infraweb.ro) --- ### [Mercatus](https://clutch.co/profile/mercatus) #### 4.8 out of 5 star rating (23 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 50% Customer Service Outsourcing - 20% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Mercatus specializes in Contact Center Services, offering customer support, cold calling, and lead generation. Reviewers consistently praise their organization and responsiveness, with 75% mentioning effective communication and timely project delivery. While successful in cold calling, Mercatus faced challenges in specialized LinkedIn campaigns, highlighting the need for industry-specific expertise. [Visit Website](https://mercatusoutsourcing.com/) #### Reviewed 1 time in the past 6 months In the last six months, client feedback for Mercatus has been overwhelmingly positive. A recent review highlighted their effective B2B lead generation strategy, resulting in nine qualified meetings within four weeks and an impressive 89% meeting acceptance rate. Clients praised the team's professionalism, structured approach, and ability to tailor outreach to specific needs. The reviewer noted a reliable partnership with consistent results, indicating that Mercatus is a strong fit for projects requiring targeted marketing solutions. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/mercatus?sort_by=date_desc&verified=true#reviews) #### Very responsive Mercatus is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 5 countries - Bulgaria (17 projects) - Estonia (1 projects) - Poland (1 projects) - Romania (2 projects) - Spain (1 projects) This provider is available in 6 time zones: - Greenwich Mean Time (GMT) - Arabia Standard Time (AST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) This provider is fluent in 24 languages: - English - Spanish - Arabic - Russian - Portuguese - German - French - Turkish - Italian - Polish - Ukrainian - Romanian - Thai - Dutch - Czech - Serbian - Bulgarian - Estonian - Slovakian - Slovenian - Croatian - Finnish - Swedish - Norwegian [View Reviews](https://clutch.co/profile/mercatus?verified=true#reviews) #### 17% of employees work in București office București, Romania Calea Mosilor 25 10 - 15 employees +359 888 290 100 [See All Locations (2)](https://clutch.co/profile/mercatus#location) --- ### [Conectys](https://clutch.co/profile/conectys) #### 4.5 out of 5 star rating (3 reviews) - $250,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 40% Content Moderation Services - 40% Customer Service Outsourcing #### Company description Conectys is a company specializing in Contact Center Services, offering comprehensive Customer Support Services in multiple languages. The reviews highlight a strong emphasis on proactive communication and consistent performance. Most clients appreciate their ability to manage technical support across diverse languages, although some suggest improvements in workflow tools. Overall, Conectys demonstrates a high level of client satisfaction with effective Call Handling and Customer Care Services. [Visit Website](https://www.conectys.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Communicative Clients have consistently praised Conectys for their proactive and frequent communication. One client noted the effectiveness of their account team, which includes direct managers and QA staff, facilitating weekly concalls to discuss projects and metrics. This level of engagement has been highlighted as impressive, contributing to consistent performance. Overall, the sentiment regarding Conectys' communication is overwhelmingly positive, with clients appreciating their commitment to staying connected and transparent throughout the project lifecycle. #### 1 review mentions Call Center Services Call Center Services for AI Computing Company 4.5/5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. - 0 of 1 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/conectys/42651) #### Experience in 1 industry Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner. [Read All Reviews](https://clutch.co/profile/conectys?verified=true#reviews) ##### Consumer Products Experience Conectys demonstrates strong expertise in the Consumer Products industry, providing effective multilingual technical support services. Clients commend their proactive communication, consistent performance, and ability to deliver local language support across seven languages. The company’s robust project management and frequent metrics reviews enhance operational efficiency. However, some clients suggest improvements in workflow tools. Overall, Conectys is positioned as a reliable partner for businesses seeking comprehensive support solutions in the Consumer Products sector. - 1 review for consumer products industry - Less than $10,000 avg. project cost - Call Center Services for AI Computing Company (4.5/5, Jun 2, 2021): An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. [Read Full Review](https://clutch.co/go-to-review/conectys/42651) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency. [Read All Reviews](https://clutch.co/profile/conectys?verified=true#reviews) - Less than $10,000 (1 reviews) --- ### [TDCX](https://clutch.co/profile/tdcx) #### 4.8 out of 5 star rating (12 reviews) - $100,000+ minimum project size - 10,000+ employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Business Consulting - 20% Sales Outsourcing #### Company description TDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations. [Visit Website](https://www.tdcx.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ro-call-centers) #### 6 reviews mention Call Center Services Customer Deployment for Consumer Products Company 5.0/5 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. - 6 of 6 Call Center Services reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/tdcx/164043) #### Experience in 8 industries TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience. [Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) ##### Hospitality & leisure Experience TDCX has garnered positive feedback from clients in the Hospitality & leisure industry, highlighting their expertise in quality evaluations and omni-channel support. Clients appreciate their agility, creative problem-solving, and commitment to exceptional customer experience. The company is recognized for their effective communication and responsive service, enabling clients to focus on complex projects. Overall, TDCX's strengths in operational efficiency and reliable support make them a strong contender for businesses in the Hospitality & leisure sector seeking a capable partner. - 2 reviews for hospitality & leisure industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Online Lodging Marketplace (5.0/5, Mar 11, 2022): TDCX provides call center services for an online lodging marketplace. They are expected to sustainably support their English business globally.  [Read Full Review](https://clutch.co/go-to-review/tdcx/13103) - BPO Services for Tech Company (5.0/5, May 25, 2022): TDCX helped a hospitality tech firm improve their quality evaluations and other quality efforts. Their scope of work includes transaction monitoring, data analysis, reporting, and improvement calibrations. [Read Full Review](https://clutch.co/go-to-review/tdcx/20309) ##### Social Networking Experience TDCX has demonstrated strong expertise in providing 24/7 global English support for social media advertisers, showcasing their ability to handle rapid growth and adapt to changing needs. Clients appreciate their collaborative partnership approach, quick problem resolution, and insightful analytics. Overall, the sentiment is positive, highlighting TDCX's strengths in scalability, premium service quality, and responsiveness, making them a strong candidate for businesses in the Social Networking industry seeking reliable support solutions. - 1 review for social networking industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Global Social Media Company (5.0/5, May 17, 2022): TDCX provides 24/7 global English support to a social media company's advertising partners. The team is responsible for answering advertisers' support queries via chat or email. [Read Full Review](https://clutch.co/go-to-review/tdcx/19303) ##### Financial services Experience TDCX has demonstrated significant expertise in the Financial services industry, particularly in customer service, account security, and risk assessments for a major Fintech company. Clients commend TDCX for their strong operational performance, insightful analyses, and effective collaboration. Their commitment to transparency fosters trust and enhances operational efficiency. Overall, TDCX is viewed as a strong partner capable of delivering scalable and quality solutions, making them a suitable choice for businesses seeking to enhance their financial service operations. - 1 review for financial services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service, Security & Risk Assessment for Fintech Co (5.0/5, Apr 28, 2022): TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service levels. [Read Full Review](https://clutch.co/go-to-review/tdcx/16961) ##### Food & Beverages Experience TDCX has demonstrated significant expertise in the Food & Beverages sector by enhancing customer experience through their flexible and adaptive customer service solutions. Clients have noted a marked improvement in customer satisfaction, highlighting their effective training programs and timely recruitment of skilled representatives. Overall sentiment reflects a strong capability to meet the specific demands of the industry, making TDCX a viable partner for businesses seeking to elevate their customer engagement and service excellence. - 1 review for food & beverages industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Premium Coffee Brand (5.0/5, Apr 24, 2022): TDCX provides call center services for a premium coffee brand. They offer pre-sales, after-sales, technical assistance, and customer care services. [Read Full Review](https://clutch.co/go-to-review/tdcx/16599) ##### Software Experience TDCX demonstrates extensive expertise in the Software industry, particularly in advertising support operations for major social media platforms. Clients commend their ability to scale services while maintaining high quality and operational efficiency, achieving industry-leading customer satisfaction. Their strong presence in the APAC region and commitment to training and quality assurance further enhance their reliability. However, some feedback suggests a need for deeper industry vertical expertise, indicating potential for growth in specialized areas. - 1 review for software industry - Unknown avg. project cost - BPO Services for Social Media Platform (4.0/5, Apr 14, 2022): TDCX is handling a social media platform's advertising and service support efforts. Their responsibilities include running ads on the client's platform and providing technical and generic advertising support. [Read Full Review](https://clutch.co/go-to-review/tdcx/15930) ##### Consumer Products Experience TDCX has received positive feedback from clients in the Consumer Products sector, particularly in the luxury e-commerce space. The company demonstrates expertise in customer service, achieving service quality on par with internal teams and ensuring seamless communication. Clients appreciate TDCX's hands-on approach and service-oriented mentality, which fosters a strong partnership. Their effective training and onboarding processes further enhance operational efficiency. Overall, TDCX is well-suited for businesses seeking reliable customer service solutions in the Consumer Products industry. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Luxury E-Commerce Company (5.0/5, Apr 8, 2022): TDCX provides call center services for an e-commerce company. They respond to tickets and offer order support for the end customers during the client’s out-of-office hours, supporting 24/7 customer service. [Read Full Review](https://clutch.co/go-to-review/tdcx/2622) ##### Retail Experience TDCX has received positive feedback from clients in the Retail industry, particularly praising their expertise in customer experience management. Clients highlighted TDCX's dedication, flexibility, and commitment to collaborative growth. Their ability to adapt to changing business needs and establish effective communication channels has facilitated seamless operations. Overall, TDCX is recognized for its strong leadership, accountability, and organized approach, making it a suitable partner for Retail businesses seeking reliable support in customer service. - 1 review for retail industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - BPO Services for E-Commerce Company (5.0/5, Mar 31, 2022): TDCX provides BPO services for an e-commerce company. They support the client's inbound inquiries via tickets, emails, phone, and chat for both pre and post-sales in three different markets. [Read Full Review](https://clutch.co/go-to-review/tdcx/14762) ##### IT Services Experience TDCX has garnered positive feedback in the IT Services industry for its expertise in customer support and operational management. Clients commend their multilingual capabilities and strong problem-solving skills, noting significant improvements in customer satisfaction and operational efficiency. The company's proactive approach and ability to scale talent to meet client needs have been highlighted as key strengths. Overall, TDCX is viewed as a reliable partner capable of delivering exceptional results in customer experience and support. - 2 reviews for it services industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Tech Company (5.0/5, Jun 16, 2021): TDCX provides ongoing B2C support for an e-commerce, global platform. They supply a team of 10 people to help maintain customer satisfaction and convert inbound calls and leads.  [Read Full Review](https://clutch.co/go-to-review/tdcx/56670) - Call Center Services for Global Tech Company (5.0/5, Jun 25, 2021): For over six years, TDCX has been handling customer support services for a global tech company. They are in charge of providing troubleshooting support in 10 languages across three channels. [Read Full Review](https://clutch.co/go-to-review/tdcx/64894) #### Completed projects in 4 countries - Germany (1 projects) - Singapore (7 projects) - Spain (1 projects) - United States (1 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) #### 7% of employees work in București office București, Romania George Constantinescu 2-4 street, GlobalWorth Campus A, 6th floor, Office nr. 607,  POB 020339, District 2 751 - 1000 employees [See All Locations (18)](https://clutch.co/profile/tdcx#location) --- ### [IntelligentBee](https://clutch.co/profile/intelligentbee) #### 4.8 out of 5 star rating (9 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Iași, Romania #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Call Center Services - 50% Customer Service Outsourcing #### Company description IntelligentBee is a versatile IT and support services company with expertise in customer support, technical development, and IT management. The company consistently receives high praise for its responsiveness, flexibility, and ability to deliver high-quality work on time, with around 90% of reviews highlighting these strengths. Clients appreciate IntelligentBee's ability to integrate seamlessly into existing teams and its dedication to maintaining high satisfaction rates. A few reviews mention areas for improvement in documentation and coordination, but overall, feedback is overwhelmingly positive. [Visit Website](https://intelligentbee.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Communicative IntelligentBee has received positive feedback regarding their communicative approach, with clients highlighting their commitment to maintaining healthy and fluid communication. One client noted their responsiveness and dedication to continuous improvement based on feedback, which enhances overall service quality. Additionally, the effective collaboration between IntelligentBee's support team and the client's internal teams was emphasized, indicating a strong communication dynamic. Overall, the sentiment regarding their communication skills is highly favorable. - Customer Service Support for Open-Source Management SaaS Co (4.5/5, Oct 3, 2023): The IB team has been committed and responsible in their deliveries. We have healthy and fluid communication that allows us to dive into the different metrics and detect opportunities for improvement of their service. Our primary forms of communication with IntelligentBee include Virtual Meetings, Email, or Messaging Apps. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/237637) #### Experience in 5 industries IntelligentBee has demonstrated expertise across multiple industries, including financial services, automotive, information technology, media, and customer support. In financial services, they enhance customer support efficiency; in automotive, they provide accurate data entry services; in IT, they build comprehensive software solutions with a focus on customer satisfaction. Their impact is underscored by high-quality service delivery, responsiveness, and adaptability, making them a compelling choice for clients in these sectors seeking reliable technical and customer support. [Read All Reviews](https://clutch.co/profile/intelligentbee?verified=true#reviews) ##### Automotive Experience IntelligentBee has demonstrated strong expertise in the Automotive sector, particularly in data entry services for car sales platforms. Clients have praised their ability to swiftly and accurately process PDF invoices into Excel formats, highlighting their responsiveness and efficiency. The overall sentiment reflects satisfaction with the quality of work provided, indicating that IntelligentBee is a reliable partner for businesses in the Automotive industry seeking efficient data management solutions. - 1 review for automotive industry - Less than $10,000 avg. project cost - Data Entry for Automative Dealers (4.5/5, Apr 15, 2021): IntelligentBee is providing data entry services from PDF to Excel for automotive dealers. They are tasked with inputting PDF data into an Excel template. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/126195) ##### Media Experience IntelligentBee has received positive feedback from clients in the Media industry for their expertise in developing innovative solutions that connect local brands with influencers. Clients have highlighted their strong project management skills, responsiveness, and collaborative approach, which have significantly impacted project success. Their ability to provide valuable insights and automate processes has helped startups enhance user engagement and retention. Overall, IntelligentBee is viewed as a reliable partner for businesses seeking to navigate the complexities of the Media landscape. - 1 review for media industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Application Development for Influencer Networking Platform (5.0/5, Dec 4, 2019): IntelligentBee works on the development of an app for connecting influencers to local brands. It also offers insights and will be available for both Android and iOS platforms. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/97347) ##### IT Services Experience IntelligentBee has received positive feedback in the IT Services industry, highlighting their expertise in engineering support and development. Clients commend their responsiveness, adaptability, and ability to enhance productivity, ultimately contributing significantly to revenue growth. Their collaborative approach, effective project management, and commitment to client satisfaction further underscore their strengths. Overall, IntelligentBee is well-regarded for delivering high-quality IT services, making them a strong candidate for businesses seeking reliable IT partnerships. - 2 reviews for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staff Augmentation for API Platform (4.0/5, Mar 21, 2019): IntelligentBee provides a technical support team to help expansion into the European market. The team includes four engineers and a team leader. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/77126) - Development and Support for Communication Platform (5.0/5, Apr 24, 2017): IntelligentBee built B2B communications and marketing platforms that require custom code integrations. Assigned resources also provide comprehensive 24/7 technical support. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/107329) ##### Software Experience IntelligentBee demonstrates expertise in providing comprehensive IT support for the software industry, specifically tailored for companies like Gorgias. Clients highlight their responsiveness, flexibility, and ability to deliver technical solutions efficiently, resulting in high satisfaction rates among end users. Their proactive approach to project management and willingness to tackle additional tasks, such as security audits, further solidifies their reputation as a reliable partner. Overall, IntelligentBee is a strong contender for businesses seeking skilled IT support in the software sector. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - IT Support for Conversational AI Platform (5.0/5, Nov 17, 2025): IntelligentBee provides IT support for a conversational AI platform. Their work includes provisioning and deprovisioning new hires, troubleshooting hardware and software, and providing general IT support. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/420375) ##### Financial services Experience IntelligentBee has demonstrated significant expertise in the Financial services industry, particularly in enhancing customer support for companies like Ugami Inc. Clients commend their commitment to excellence and effective communication, which has led to measurable improvements in customer satisfaction scores and response times. Their strategic approach to understanding customer needs and optimizing service workflows positions IntelligentBee as a valuable partner for financial service providers seeking to enhance operational efficiency and customer engagement. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service for Gaming Financial Solutions Firm (5.0/5, Sep 22, 2023): IntelligentBee provides customer support services for a gaming financial solutions firm. The team is responsible for interacting with customers, resolving their issues, answering queries, and evaluating orders. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/235021) ##### Information technology Experience IntelligentBee has received positive feedback for its expertise in developing SaaS applications and providing comprehensive customer support. Clients, including those from event management and open-source feature management sectors, commended their proactive approach, technical execution, and commitment to on-time project delivery using Agile methodologies. Their ability to enhance customer satisfaction through responsive support and continuous improvement further underscores their impact in the Information Technology industry, making them a strong candidate for businesses seeking reliable tech partnerships. - 2 reviews for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Web & Mobile App Dev for Events Platform (5.0/5, Jan 22, 2020): IntelligentBee developed web and mobile apps from the ground up. They added features per-request, performed QA, and deployed the solutions on servers. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/122590) - Customer Service Support for Open-Source Management SaaS Co (4.5/5, Oct 3, 2023): IntelligentBee provides customer service support for an open-source management SaaS company. The team is responsible for responding to customers 24/7 and monitoring customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/237637) #### Completed projects in 4 countries - Canada (1 projects) - Norway (2 projects) - Romania (2 projects) - United States (3 projects) This provider is available in 34 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 6 languages: - English - French - German - Italian - Romanian - Spanish [View Reviews](https://clutch.co/profile/intelligentbee?verified=true#reviews) #### 3 fixed price Call Center Services packages Community Management Boost brand loyalty and reduce support tickets with our integrated Community Management service. We actively engage, moderate, and support your online community across channels—fostering real-time feedback, personalized interaction, and a loyal, empowered customer base. --- ### [FSPGlobal](https://clutch.co/profile/fspglobal) #### 5 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Cluj-Napoca, Romania #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 45% Call Center Services - 45% Customer Service Outsourcing #### Company description FSPGlobal is a company specializing in Contact Center Services, providing multilingual customer support services including Inbound and Outbound Call Center operations. Their reviews reflect exceptional service quality, with 100% positive feedback highlighting improved customer satisfaction, operational efficiency, and scalability. Clients praise FSPGlobal's project management and adaptability, noting their commitment to delivering exceptional customer experiences and scalability alongside client growth. [Visit Website](https://www.fspglobal.com/) #### Exceptional performance FSP Global has consistently demonstrated exceptional performance, as highlighted by a client from Wolf Digital Services. The client praised their ability to enhance customer satisfaction through a multilingual call center and a multichannel support system. They noted the significant improvement in customer experience and operational efficiency, with faster issue resolution and a strong commitment to scalability. The client's overall sentiment reflects a high level of satisfaction, emphasizing FSP Global's proactive problem-solving skills and adaptability to evolving needs. #### Experience in 3 industries FSP Global has demonstrated strong expertise across multiple industries, including Advertising & Marketing, Gaming, and ICT consultancy. Clients consistently praise their exceptional customer service, multilingual support, and operational efficiency. In the Advertising sector, they excelled in enhancing customer experience and scalability. In Gaming, they achieved significant cost savings and improved customer satisfaction. Overall, sentiment is highly positive, indicating that FSP Global is well-suited for businesses seeking reliable BPO solutions in these sectors. [Read All Reviews](https://clutch.co/profile/fspglobal?verified=true#reviews) ##### Advertising & marketing Experience FSPGlobal has garnered positive feedback in the Advertising & Marketing industry for its exceptional customer service and scalable BPO solutions. Clients laud the company's multilingual capabilities, commitment to enhancing customer experience, and strong project management. Their responsiveness and adaptability to client needs foster trust and collaboration. Notably, they effectively reduced resolution times, improved customer satisfaction, and supported clients' global expansion goals, making them a strong candidate for companies seeking reliable marketing support. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO & Call Center Services for E-commerce & Digital Mktg Co (5.0/5, May 1, 2024): FSPGlobal provided BPO solutions for an e-commerce and digital marketing company. They offered 24/7 multilingual call center support, adopted a multichannel approach, and handled the client's customer queries. [Read Full Review](https://clutch.co/go-to-review/fspglobal/285922) ##### Consulting Experience FSPGlobal has established itself as a reliable partner in the Consulting industry, particularly noted for its strong expertise in help desk services and staff augmentation. Clients appreciate FSPGlobal's commitment to quality, flexibility, and effective integration with existing workflows. The overall sentiment is positive, highlighting the provider's ability to deliver valuable services that enhance operational efficiency. Their approach fosters collaborative relationships, making them a suitable choice for businesses seeking dependable consulting support. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation & Help Desk Support for Consulting Firm (5.0/5, Jul 27, 2022): FSPGlobal provided accounting and secretarial staff augmentation for a consulting firm. They also aided the client with 24/7help desk support, where they qualify and activate the correct processes. [Read Full Review](https://clutch.co/go-to-review/fspglobal/151751) ##### Gaming Experience FSP Global has demonstrated strong expertise in the Gaming industry, particularly in enhancing customer support operations for mobile gaming companies. Clients have praised their operational excellence, multilingual capabilities, and ability to deliver significant cost efficiencies. The partnership resulted in improved customer satisfaction scores and effective management of service level agreements, showcasing their impact on service quality. Overall, FSP Global is well-regarded for their reliable execution and adaptability, making them a solid choice for businesses seeking support in the Gaming sector. - 1 review for gaming industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Mobile Gaming Company (5.0/5, Feb 25, 2026): FSPGlobal provides customer support services for a mobile gaming company. The team manages phone lines to address customer inquiries and handles email support through a CRM system. [Read Full Review](https://clutch.co/go-to-review/fspglobal/438603) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients commend FSPGlobal for delivering high-quality services at a commendable value, often highlighting their cost efficiency. One client noted that FSPGlobal's offerings were 'cheaper than doing on our own,' while another emphasized 'good value for cost' as a key reason for choosing them. Overall, the sentiment reflects satisfaction with the balance of pricing and service quality, indicating that FSPGlobal's solutions effectively meet clients' needs without compromising on excellence. [Read All Reviews](https://clutch.co/profile/fspglobal?verified=true#reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 3 countries - Italy (1 projects) - Malta (1 projects) - Romania (1 projects) [View Reviews](https://clutch.co/profile/fspglobal?verified=true#reviews) --- ### [WEBHUNT SRL](https://clutch.co/profile/webhunt-srl) #### 5 out of 5 star rating (3 reviews) - $10,000+ minimum project size - $100 - $149 average hourly rate - 2 - 9 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 20% Account-Based Marketing - 15% Corporate Training & Coaching - 20% Email Marketing - 20% Other Digital Marketing - 25% Sales Outsourcing #### Company description WEBHUNT SRL is a marketing and affiliate management company known for its expertise in lead generation, data mining, and outreach strategies. Clients appreciate their creative approaches and data-driven solutions, with 100% of reviewers highlighting their strong project management and timely delivery. Additionally, their ability to align with client goals and industry needs is frequently noted as impressive by clients. [Visit Website](https://webhunt.io/) #### Timely Clients have praised WEBHUNT SRL for their strong commitment to timeliness, consistently delivering key project milestones such as campaign plans and performance reports within agreed timelines. Regular updates through weekly meetings ensured any potential delays were proactively communicated, demonstrating effective project management. Overall, feedback reflects a positive sentiment regarding their ability to meet deadlines and maintain open lines of communication, contributing to successful project outcomes. - Outreach Marketing for Software Development Firm (5.0/5, Sep 17, 2024): WebHunt demonstrated a strong commitment to delivering items on time. Key deliverables, including campaign plans, performance reports, and lead lists, were consistently provided within the agreed timelines. Any potential delays were communicated proactively, and contingency plans were put in place to ensure project continuity. [Read Full Review](https://clutch.co/go-to-review/webhunt-srl/314962) #### Experience in 3 industries WEBHUNT SRL has demonstrated expertise across the Telecommunications, Advertising & Marketing, and Software industries. Clients highlighted their strengths in lead generation, market analysis, and tailored outreach strategies. In Telecommunications, they successfully managed marketing campaigns and expanded affiliate networks. In Advertising & Marketing, they provided data-driven insights and facilitated affiliate recruitment, onboarding over 800 affiliates. In Software, their personalized approach led to effective lead generation and campaign execution. Overall, sentiment is positive, indicating strong alignment with clients' needs across these sectors. [Read All Reviews](https://clutch.co/profile/webhunt-srl?verified=true#reviews) ##### Telecommunications Experience WEBHUNT SRL has demonstrated strong expertise in the Telecommunications industry, particularly in marketing campaign management and affiliate network growth for clients like RelarioVoice. Their ability to deliver creative lead generation strategies and valuable insights has garnered positive feedback. Clients appreciate their cost-effective solutions and responsive communication, indicating a reliable partnership for businesses seeking to enhance their visibility and engagement in the market. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Marketing Campaign Management for Mobile Virtual Carrier (5.0/5, Oct 4, 2024): WEBHUNT SRL was hired by a mobile virtual carrier to provide marketing campaign management services. The team was also responsible for growing the client's affiliate network. [Read Full Review](https://clutch.co/go-to-review/webhunt-srl/319907) ##### Advertising & marketing Experience WEBHUNT SRL demonstrates strong expertise in the Advertising & Marketing industry, particularly in affiliate marketing and data analysis. Clients commend their ability to deliver tailored strategies that effectively align with specific business needs, such as affiliate discovery and customized outreach. Their personalized, data-driven approach has successfully helped clients onboard a substantial number of affiliates, enhancing overall campaign performance. Overall, the sentiment is highly positive, indicating that WEBHUNT SRL is a valuable partner for businesses seeking growth in the advertising sector. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Affiliate Discovery & Outreach for Advetising Company (5.0/5, Sep 18, 2024): An advertising company hired WEBHUNT SRL to find affiliate talent. The team’s responsibilities included market and competitor analysis, affiliate discovery, outreach strategy creation, and data reporting. [Read Full Review](https://clutch.co/go-to-review/webhunt-srl/315258) ##### Software Experience WEBHUNT SRL has garnered positive feedback for its expertise in software development, particularly in lead generation and targeted outreach campaigns. Clients commend their effective project management, timely delivery, and responsive communication. The company excels in providing customized solutions and leveraging data analytics for performance tracking, ensuring alignment with client objectives. Overall, WEBHUNT SRL's commitment to quality and client satisfaction positions them as a strong candidate for businesses seeking reliable software industry partnerships. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Outreach Marketing for Software Development Firm (5.0/5, Sep 17, 2024): WEBHUNT SRL spearheaded a software development firm's outreach marketing efforts. They managed ICP targeting, data enrichment, lead qualification, appointment setting, content syndication, and content writing. [Read Full Review](https://clutch.co/go-to-review/webhunt-srl/314962) #### 5.0 out of 5.0 rating for cost What Clients Have Said WEBHUNT SRL has received positive feedback regarding their overall cost and value for money. Clients noted that the pricing fit their budgets and highlighted the 'good value for cost' in multiple reviews. For instance, one client from RelarioVoice emphasized that WEBHUNT SRL was selected due to its pricing suitability, while another from eSolutions praised their alignment with budget constraints. Overall, the sentiment reflects satisfaction with the value received relative to the investment made. [Read All Reviews](https://clutch.co/profile/webhunt-srl?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - Romania (2 projects) - Switzerland (1 projects) [View Reviews](https://clutch.co/profile/webhunt-srl?verified=true#reviews) --- ### [World Performance Group Srl](https://clutch.co/profile/world-performance-group-srl) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 67% Call Center Services - 20% Customer Service Outsourcing - 3% Market Research - 10% Sales Outsourcing #### Company description World Performance Group Srl is a call center company. They were established in 2012 and provide Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.worldpg.net/) --- ### [Centrale Telefonice](https://clutch.co/profile/centrale-telefonice) #### 5 out of 5 star rating (1 reviews) - $50 - $99 average hourly rate - 2 - 9 employees - Cluj-Napoca, Romania #### Services Provided - Allocation of Expertise by Percentage - 15% AI Agents - 10% API Development - 10% Custom Software Development - 10% AI Development - 30% Call Center Services - 10% Computer Engineering - 5% Digital Engineering - 5% Other Application Development - 5% Transcription #### Company description Centrale Telefonice provides cloud-hosted VoIP phone systems for Romanian companies, operated by SCIT Technology SRL from Cluj-Napoca since 2009. Our services include cloud PBX, GSM SIM Hosting, AI Call Reports with automatic transcription, virtual AI agents, and Blureon Phone — a native SIP softphone for Windows and macOS. Every subscription from Smart tier includes a fully configured Odoo 19 instance with 35+ modules: CRM, Sales, Invoicing, HR, Helpdesk and more — natively integrated with the phone system. Automatic call logging, click-to-call, inbound screen pop included. No hardware required. Setup in 24-48 hours. No mandatory contract. Technical support included. [Visit Website](https://centraletelefonice.ro) --- ### [VreauLeaduri.ro](https://clutch.co/profile/vreauleaduriro) #### 4.8 out of 5 star rating (2 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 2 - 9 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 20% Branding - 40% Marketing Strategy - 40% Sales Outsourcing #### Company description VreauLeaduri.ro is a lead generation company specializing in LinkedIn and email automation campaigns to enhance client acquisition and engagement. The overall feedback from clients is positive, with approximately 100% praising their strategic approach and effective communication. Clients appreciate their proactive project management and the personalized approach to lead targeting, though a more visual dashboard for tracking prospects is suggested for improvement. [Visit Website](https://vreauleaduri.ro) #### Flexible Clients have highlighted VreauLeaduri.ro's flexibility as a key strength, noting their responsiveness to requests and adjustments throughout the project. One client remarked on the ease of communication, stating that any changes to targeting or messaging were implemented quickly and without friction. This adaptability, combined with a personalized approach, fostered a true partnership, enhancing the overall effectiveness of the campaign and ensuring alignment with the client's high-end brand. - Digital Marketing for Art Gallery (5.0/5, Nov 10, 2025): Communication was clear, consistent, and easy. They set expectations from the start, shared updates in a simple WhatsApp + report format, and were flexible when I had questions or small adjustments. Deliverables were sent on time, and whenever I asked for changes to targeting or messaging, they responded quickly and implemented them without friction. [Read Full Review](https://clutch.co/go-to-review/vreauleaduriro/418849) #### Experience in 2 industries VreauLeaduri.ro has demonstrated expertise primarily in the Advertising & Marketing and Arts, Entertainment & Music industries. Feedback indicates strong performance in lead generation and client engagement through tailored LinkedIn campaigns, with clients noting excellent communication, timely delivery, and a commitment to their goals. Overall sentiment across both industries is positive, highlighting the provider's strategic focus and personalized approach, making them a suitable partner for businesses seeking to enhance their outreach and connect with high-value prospects. [Read All Reviews](https://clutch.co/profile/vreauleaduriro?verified=true#reviews) ##### Arts, entertainment & music Experience VreauLeaduri.ro has demonstrated notable expertise in the Arts, entertainment & music industry by effectively increasing visibility and generating qualified leads for clients like Blue Gallery. The company's strategic approach to LinkedIn campaigns, personalized messaging, and focus on high-intent target audiences received positive feedback for enhancing client engagement. The professional and responsive project management further solidifies their reputation as a reliable partner, making them a strong candidate for businesses seeking to expand their network and opportunities in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Digital Marketing for Art Gallery (5.0/5, Nov 10, 2025): VreauLeaduri.ro has designed and managed a full LinkedIn outbound campaign for an art gallery. The team has defined target audiences, built segmented prospect lists, written outreach messages, and more. [Read Full Review](https://clutch.co/go-to-review/vreauleaduriro/418849) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight VreauLeaduri.ro's competitive pricing and overall value for money. One client noted the company's services fit their budget while another emphasized 'good value for cost.' Feedback indicates a strong return on investment, with measurable outcomes such as increased leads and successful client engagements. Overall sentiment reflects satisfaction with pricing relative to the quality of services provided, suggesting VreauLeaduri.ro is a cost-effective option for businesses seeking effective lead generation solutions. [Read All Reviews](https://clutch.co/profile/vreauleaduriro?verified=true#reviews) - Less than $10,000 (1 reviews) #### Completed projects in 2 countries - Romania (1 projects) - United States (1 projects) [View Reviews](https://clutch.co/profile/vreauleaduriro?verified=true#reviews) --- ### [Max Loads SRL](https://clutch.co/profile/max-loads-srl) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Alba Iulia, Romania #### Services Provided - Allocation of Expertise by Percentage - 40% Accounting - 10% Advertising - 10% Call Center Services - 10% HR Consulting - 10% Business Consulting - 10% Market Research - 10% Transcription #### Company description Established in 2016, Max Loads SRL is an Accounting company. The firm focuses on Accounting and Advertising. [Visit Website](http://www.max-bpo.ro) --- ### [euroanswer](https://clutch.co/profile/euroanswer) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 15% IT Managed Services - 5% Recruitment Process Outsourcing - 10% Staffing #### Company description Euroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.euroanswer.co.uk/) --- ### [Reashore](https://clutch.co/profile/reashore) - 50 - 249 employees - Cluj-Napoca, Romania #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing #### Company description Reashore is a Back Office Outsourcing company. They are headquartered in Cluj-Napoca, Romania and have midsize team of experts. Their services include Back Office Outsourcing and Call Center Services. [Visit Website](http://www.reashore.com/) --- ### [CALLITY](https://clutch.co/profile/callity) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 20% Call Center Services - 25% CRM Consulting and SI - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description CALLITY is a Back Office Outsourcing company. Their midsize team is based in București, Romania. Their services include Back Office Outsourcing and CRM consulting and SI. [Visit Website](http://callity.eu/) --- ### [Direct Marketing Grup](https://clutch.co/profile/direct-marketing-grup) - 10 - 49 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% Ecommerce Marketing - 20% Logistics & Supply Chain Consulting - 20% Marketing Strategy - 20% Direct Marketing #### Company description Headquartered in București, Romania, Direct Marketing Grup is a Direct Marketing company. They focus on Direct Marketing and Marketing Strategy. [Visit Website](https://directmarketing.ro/) --- ### [vivaCALL](https://clutch.co/profile/vivacall) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description VivaCALL is a call center service. They are in București, Romania and have midsize team. Their services include Call Center Services and Sales Outsourcing. [Visit Website](http://www.vivacall.ro/) --- ### [Best-Call](https://clutch.co/profile/best-call) - 2 - 9 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Small call center company Best-Call, is in București, Romania. Their services include Call Center Services. [Visit Website](https://www.best-call.ro/) --- ### [Rolling Sphere Technologies SRL](https://clutch.co/profile/rolling-sphere-technologies-srl) - $1,000+ minimum project size - $25 - $49 average hourly rate - Freelancer employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 60% Call Center Services - 10% IT Managed Services #### Company description Answering service company Rolling Sphere Technologies SRL was launched in 2026. The agency provides Call Center Services and Back Office Outsourcing, and is small. [Visit Website](https://rolling-sphere-tech.com/) --- ### [Oktasales](https://clutch.co/profile/oktasales) - $1,000+ minimum project size - $25 - $49 average hourly rate - 2 - 9 employees - Alba Iulia, Romania #### Services Provided - Allocation of Expertise by Percentage - 20% Content Marketing - 20% Digital Strategy - 20% Email Marketing - 20% Sales Outsourcing - 20% Video Marketing #### Company description Digital Strategy company Oktasales is based in Alba Iulia, Romania. Their services include Digital Strategy and Content Marketing. [Visit Website](https://oktasales.com/) --- ### [Bitech Company](https://clutch.co/profile/bitech-company) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 10% Call Center Services - 20% CRM Consulting and SI - 10% Customer Service Outsourcing - 20% IT Managed Services - 10% Sales Outsourcing #### Company description Bitech Company is a Back Office Outsourcing company. The team is headquartered in București, Romania, and their services include Back Office Outsourcing and CRM consulting and SI. [Visit Website](http://www.bitech.ro/en/) --- ### [StarliDigital](https://clutch.co/profile/starlidigital) - < $25 average hourly rate - Freelancer employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 20% Sales Outsourcing - 40% Web Design - 40% Web Development #### Company description Founded in 2022, StarliDigital is a small București, Romania-based web design company. Their services include Web Design and Web Development. [Visit Website](https://starlidigital.com) --- ### [PartnerHero](https://clutch.co/profile/partnerhero) #### 4.9 out of 5 star rating (6 reviews) - < $25 average hourly rate - 1,000 - 9,999 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 60% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Application Testing #### Company description PartnerHero is a distinguished provider of Contact Center Services, specializing in both inbound and outbound call handling alongside comprehensive customer support services. With 100% positive feedback, clients commend their remarkable efficiency, exceptional project management, and ability to scale operations rapidly. Approximately 50% of reviewers highlight their outstanding multilingual support capabilities and seamless integration into existing systems. [Visit Website](https://www.partnerhero.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ro-call-centers) #### Exceptional performance Client feedback indicates exceptional performance by PartnerHero, highlighting their diligent project management and ability to maintain high employee satisfaction with low turnover rates. A senior manager noted significant improvements in customer satisfaction since the partnership began, emphasizing the team's efficiency and adaptability to client needs. Overall, the client strongly recommends PartnerHero, stating that potential customers will not be disappointed with their services. #### 2 reviews mention Call Center Services Call Center Services for Smart Home IoT Tech Company 5.0/5 — A smart home IoT technology company outsourced their call center services to PartnerHero. The team is tasked with training employees, providing internal support, and supporting customers online and by phone. - 2 of 2 Call Center Services reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/partnerhero/178252) #### Experience in 3 industries PartnerHero has demonstrated notable expertise across diverse industries including media, beauty, fintech, IoT technology, and automotive. Clients commend their commitment to customer satisfaction and effective communication, highlighting strengths in customer support, training, and onboarding processes. Overall sentiment varies by industry; media and fintech report high efficiency and responsiveness, while beauty and automotive emphasize effective issue resolution and professionalism. Potential clients in these sectors can expect a reliable partner dedicated to enhancing customer experience. [Read All Reviews](https://clutch.co/profile/partnerhero?verified=true#reviews) ##### Media Experience PartnerHero demonstrates notable expertise in the Media industry, particularly through their work with Intersection Co., where they provided effective internal support, analytics, and asset management. Clients appreciate their proactive approach to customer service and quick response times, emphasizing a strong alignment of values and culture. The overall sentiment reflects satisfaction with their timely project delivery and adaptability to changing client needs, making PartnerHero a viable option for businesses seeking reliable support in the Media sector. - 1 review for media industry - $200,000 – $999,999 avg. project cost - Customer Support for OOH Media & Tech Company (4.5/5, Mar 20, 2023): PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 support team. [Read Full Review](https://clutch.co/go-to-review/partnerhero/188501) ##### Beauty & Cosmetics Experience PartnerHero has demonstrated significant expertise in the Beauty & Cosmetics industry, particularly through their collaboration with GXVE Beauty. Their strengths lie in delivering exceptional customer service, achieving a remarkable customer satisfaction score of 4.65/5, and maintaining proactive communication. Clients appreciate their alignment with company values and effective project management, making them an ideal partner for businesses seeking reliable support in launching and managing beauty lines. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Support for GXVE Beauty by Gwen Stefani (5.0/5, Mar 1, 2023): A beauty line hired PartnerHero to provide customer service support. The team was responsible for handling customer inquiries and complaints, updating customer records, and conducting customer outreach. [Read Full Review](https://clutch.co/go-to-review/partnerhero/183756) ##### Software Experience PartnerHero has received positive feedback from clients in the Software industry, highlighting their expertise in providing effective outsourcing solutions for customer support and call center services. Clients commend PartnerHero's strong project management, rapid onboarding capabilities, and responsiveness. Their ability to handle multilingual support and maintain high employee satisfaction rates is particularly noted. Overall, PartnerHero is seen as a reliable partner capable of significantly enhancing customer service efficiency and satisfaction. - 3 reviews for software industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Smart Home IoT Tech Company (5.0/5, Jan 27, 2023): A smart home IoT technology company outsourced their call center services to PartnerHero. The team is tasked with training employees, providing internal support, and supporting customers online and by phone. [Read Full Review](https://clutch.co/go-to-review/partnerhero/178252) - Customer Support Services for SaaS Company (5.0/5, Feb 21, 2023): A SaaS company has hired PartnerHero to provide customer service support. Their responsibilities include managing the support tickets process, responding to customers, and keeping on top of the support queue. [Read Full Review](https://clutch.co/go-to-review/partnerhero/182127) - BPO Service for Social Impact FinTech Platform (5.0/5, Feb 23, 2023): PartnerHero provides BPO services for a fintech company. They work remotely using the client’s Salesforce and phone systems. They’ve also handled all the hiring and training processes for the agents.   [Read Full Review](https://clutch.co/go-to-review/partnerhero/182526) ##### Automotive Experience PartnerHero has demonstrated expertise in the Automotive industry, particularly in providing customer support for an EV mobile charging company. Clients appreciate their professionalism, thoroughness, and flexibility, noting quick response times to customer inquiries. Their proactive communication and commitment to client success have made a significant impact, making them a suitable partner for automotive businesses seeking reliable customer support solutions. - 1 review for automotive industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Support for EV Mobile Charging Company (5.0/5, Feb 23, 2023): PartnerHero provides customer support services for an EV mobile charging company. Using Zendesk and Stripe, they cover overnight and weekend hours and answer customers' questions through email. [Read Full Review](https://clutch.co/go-to-review/partnerhero/182513) #### 3% of employees work in București office București, Romania 13 Strada Sevastopol 21 - 30 employees [See All Locations (7)](https://clutch.co/profile/partnerhero#location) --- ### [NRS – No Rocket Science SRL](https://clutch.co/profile/nrs-no-rocket-science-srl) - 2 - 9 employees - Cluj-Napoca, Romania #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 10% Back Office Outsourcing - 10% Customer Service Outsourcing - 20% IT Managed Services - 20% IT Strategy Consulting - 20% Mobile App Development - 10% Sales Outsourcing #### Company description NRS – No Rocket Science SRL is a small IT managed services company in Cluj-Napoca, Romania. The team provides IT managed services and IT strategy consulting. [Visit Website](http://nrs.rocks/) --- ### [8x8](https://clutch.co/profile/8x8) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cluj-Napoca, Romania #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Call center company 8x8 was founded in 1987. The team offers Call Center Services. [Visit Website](https://www.8x8.com) #### 5% of employees work in Cluj-Napoca office Cluj-Napoca, Romania Bulevardul 21 Decembrie 1989 77 76 - 100 employees 40.364.630.189 [See All Locations (8)](https://clutch.co/profile/8x8#location) --- ### [Webhelp](https://clutch.co/profile/webhelp) - 10,000+ employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 1% UX/UI Design - 1% Custom Software Development - 1% AI Development - 1% BI & Big Data Consulting & SI - 5% Back Office Outsourcing - 23% Call Center Services - 1% CRM Consulting and SI - 33% Customer Service Outsourcing - 1% Digital Strategy - 1% Unified Communications Consulting & SI - 5% Finance & Accounting Outsourcing (FAO) - 1% Graphic Design - 1% HR Consulting - 5% Business Consulting - 1% Mobile App Development - 15% Sales Outsourcing - 1% Translation - 1% Web Design - 1% Web Development - 1% Transcription #### Company description Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services. [Visit Website](https://webhelp.com/) #### 4% of employees work in București office București, Romania 63-69, Str Dr. Iacob Felix, Premium Plaza Building, second floor, sector 1 – 011033, Bucharest 2001 - 5000 employees 40374155600 [See All Locations (52)](https://clutch.co/profile/webhelp#location) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. 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