Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
I don’t have any metrics that I can make public. They worked on projects that had ultimately tens of millions of branded engagements in market that are still in market. In total, they probably worked on 15 to 50 applications. It was a wide range of applications for the world’s largest brands.
How did TechJini perform from a project management standpoint?
I’ll talk about the Pepsi execution because I think it’s a great one to talk about. They gave us a resource who was challenged with updating a code base from a previous developer. It was a hand-off and he was charged with taking that code and updating it to a master branch style for the Android application in addition to updating it to address a security scan. We did weekly sprints with them that weren’t necessarily build-to-QA, but there were very thoroughly documented weekly status reports. The resource didn’t need a lot of micromanagement. He managed himself and stayed on target, and ultimately delivered a great product that we were able to roll out, which made Pepsi very happy and obviously satisfied their security requests. We ended up using that updated code base to lay the groundwork for our Android master branch application.
Throughout the process, that resource was incredibly communicative. We had weekly sprint calls and we also had a weekly status update document that he would provide. If there were road blocks or instances where things were taking a little longer, he communicated that. In some cases, he definitely worked beyond the normal hours and over holidays and weekends just to make sure that we have what we need and that our clients are serviced and happy. That resource in particular has been really great to work with.
TechJini also gave us a really great Android developer, specifically having understood our in-house capabilities at the time. It was a great matching that they were able to provide to us, having understood where we had come from and where we were in the market and what we needed.
What did you find most impressive about TechJini?
What I’ve been satisfied with most with this team is that their level of communication is really, really high. If necessary, they can provide technical resources that are able to be “client-facing”, and communicate complicated technical questions to a non-technical person or a technical team member. It’s important to have someone you can trust to put in front of a client’s tech team. I think they’ve totally satisfied that for us by being not only great communicators in terms of timelines and where they are in their build process, but also in explaining things to clients when necessary.
The other thing that I think they’ve been really helpful with is flexibility. As I said before, over the last year and a half we’ve been growing our team. They’ve been patient with us, allowing us to move as slow or as fast as we want in terms of resourcing. They’ve been really flexible in terms of giving us great resources and assets, and understanding what our needs are as we ramp up and down. I think they’ve been really strong in both communication and flexibility.
Are there any areas TechJini could improve?
No. I think they’ve definitely provided what we’re looking for. I’ve been really satisfied with their partnership to date.