In the automation process, companies need to decide between off-the-shelf and custom software. Each of these options presents pros and cons businesses should consider before deciding.
Off-the-shelf software is pre-designed for a wide range of customers while custom software caters to specific business needs.
Because off-the-shelf software is designed for all, there is a risk that it might not meet all of your business’s requirements and force you to customize later.
Before deciding which type of software would best meet your business's needs, you should consider the benefits and limitations of both off-the-shelf and custom software.