# Top Customer Support Services in Portugal Recommended Customer Support companies in Portugal include Conectys, Everhelp, Enshored, VELTRI, Altice Empresas, Otonomee, Kyniska, PipeSpike - Lead Generation Experts, Connecta Group, EVA Global. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Customer Support Services in Portugal Ratings Updated: Sep 25, 2026 ### [Conectys](https://clutch.co/profile/conectys) #### 4.6 out of 5 star rating (4 reviews) - $250,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Lisboa, Portugal #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 40% Content Moderation Services - 40% Customer Service Outsourcing #### Company description Conectys is a Customer Support Outsourcing company that excels in providing multilingual customer service and call center solutions. They are praised for their timely and responsive project management, with 100% of reviewers highlighting their effective communication and delivery capabilities. However, improvements in automation and operational transitions were noted as areas for enhancement. [Visit Website](https://www.conectys.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 2 times in the past 6 months Conectys has received positive feedback in recent reviews, highlighting their timely and responsive communication, as well as their ability to deliver multilingual customer support efficiently. Clients praised Conectys for their impressive onboarding process and flexibility in scaling operations. However, areas for improvement include enhancing automation and faster backfilling of key roles to minimize operational gaps. Overall, the sentiment is favorable, with clients appreciating Conectys's alignment with their values and budget. - 1 of 2 reviews are 5 stars - 2 new reviews for Customer Service Outsourcing services - $50,000 – $199,999 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/conectys?sort_by=date_desc&verified=true#reviews) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Conectys's competitive pricing and overall value for money. One client noted that their decision to choose Conectys was largely due to the 'pricing fit our budget' and 'good value for cost.' Another client emphasized their proactive communication and consistent performance, which enhanced the perceived value of their services. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Conectys's offerings, despite minor areas for improvement in operational processes. [Read All Reviews](https://clutch.co/profile/conectys?verified=true#reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - Malaysia (1 projects) - United States (2 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 13 languages: - Mandarin - English - Spanish - Arabic - Russian - Portuguese - German - French - Turkish - Cantonese - Italian - Polish - Ukrainian [View Reviews](https://clutch.co/profile/conectys?verified=true#reviews) #### 10% of employees work in Lisboa office Lisboa, Portugal Rua Coronel Bento Roma, 4 401 - 500 employees [See All Locations (8)](https://clutch.co/profile/conectys#location) --- ### [Everhelp](https://clutch.co/profile/everhelp) #### 5 out of 5 star rating (48 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Lisboa, Portugal #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 65% Customer Service Outsourcing - 5% Sales Outsourcing #### Company description EverHelp is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. Their reviews highlight a consistent theme of high-quality service, with 100% of testimonials praising their structured project management and ability to improve response times significantly. Approximately 90% of reviewers commend EverHelp for their proactive problem-solving and clear communication. [Visit Website](https://www.ever-help.com/?utm_source=clutch&utm_medium=referral&utm_campaign=clutch_profile) #### Reviewed 1 time in the past 6 months Everhelp has received positive feedback in recent reviews, highlighting its effective support solutions and operational efficiency. A client noted a 45% reduction in unresolved tickets and improved onboarding experiences due to Everhelp's proactive approach and multilingual support. The project management was described as reliable, with timely delivery of milestones and clear communication. While the initial onboarding phase took longer than anticipated, the overall collaboration was smooth, indicating a strong alignment with client needs and expectations. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/everhelp?sort_by=date_desc&verified=true#reviews) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight EverHelp's competitive pricing and exceptional value for money. Many reviews note that the company's pricing aligns well with client budgets while delivering high-quality support services. For instance, one client remarked on EverHelp's 'good value for cost' and 'great culture fit.' Overall sentiment reflects satisfaction with the balance of affordability and quality, with clients appreciating the tangible improvements in customer satisfaction and operational efficiencies achieved through their partnership. [Read All Reviews](https://clutch.co/profile/everhelp?verified=true#reviews) - $10,000 to $49,000 (13 reviews) - Less than $10,000 (5 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 12 countries - Canada (1 projects) - Cyprus (1 projects) - Czech Republic (2 projects) - Germany (2 projects) - India (1 projects) - Italy (1 projects) - Poland (1 projects) - Spain (1 projects) - Ukraine (5 projects) - United States (10 projects) - Scotland (1 projects) - England (2 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 22 languages: - Bulgarian - Croatian - Czech - Danish - Dutch - English - Estonian - Finnish - French - German - Hungarian - Italian - Polish - Portuguese - Romanian - Slovakian - Spanish - Swedish - Ukrainian - Serbian - Georgian - Slovenian [View Reviews](https://clutch.co/profile/everhelp?verified=true#reviews) #### 13% of employees work in Lisboa office Lisboa, Portugal Avenida Duque de Loulé 110 101 - 150 employees [See All Locations (4)](https://clutch.co/profile/everhelp#location) --- ### [Enshored](https://clutch.co/profile/enshored) #### 4.8 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Lisboa, Portugal #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 20% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 10% PEO/Employee Leasing - 10% Sales Outsourcing - 10% Social Media Marketing #### Company description Enshored is a Customer Service BPO specializing in Customer Support Outsourcing and back-office operations. The company is praised for its tailored solutions, delivering services such as data entry and customer service with over 90% SLA compliance. Clients appreciate Enshored’s proactive project management and independence, with no significant areas for improvement noted in reviews. [Visit Website](https://www.enshored.com/solutions/?utm_source=clutch.co&utm_medium=referral) #### Experience in 9 industries Enshored has demonstrated expertise across various industries, including Arts, Entertainment & Music, Supply Chain, IT, Advertising & Marketing, Financial Services, Hospitality & Leisure, and Education. Clients commend their flexibility, integration, and quality of service, highlighting strengths in customer support, data management, and project execution. Overall sentiment remains positive, with notable success in enhancing operational efficiency and delivering exceptional customer experiences, making Enshored a strong candidate for companies in need of BPO and operational support. [Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews) ##### Business services Experience Enshored has received positive feedback from clients in the Business Services industry, highlighting their expertise in handling diverse tasks effectively. Notably, a client praised their rapid execution and high-quality deliverables, which facilitated innovation within their core team. Enshored's adaptability to feedback and willingness to take on new challenges further enhance their strengths. The seamless communication and strategic project management contribute to a productive workflow, making Enshored a strong fit for businesses seeking reliable support in research and marketing content creation. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Marketing & Company Research for Technology Research Company (5.0/5, Nov 4, 2019): Enshored performed market research services for a technology research company. The team created marketing and research content on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/enshored/78289) ##### Arts, entertainment & music Experience Enshored has demonstrated considerable expertise in the Arts, entertainment, and music industry by providing effective BPO services, particularly in customer support for Skybound Entertainment. Their ability to seamlessly integrate with client operations, manage ticketing systems, and support product launches has strengthened client relationships and enhanced customer satisfaction. Clients appreciate Enshored's adaptability and commitment to aligning with brand values, making them a reliable partner for organizations seeking to enhance audience engagement and operational efficiency in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO & Email Support Services for Multi-Content Platform (5.0/5, Feb 5, 2025): Enshored provides BPO services for a multi-content platform. The team offers email ticket support for inbound and outbound customer interactions and helps with the client's Kickstarter campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/349313) ##### Supply Chain, Logistics, and Transport Experience Enshored has demonstrated strong expertise in the Supply Chain, Logistics, and Transport industry, particularly in providing back office support to international freight forwarders. Clients have reported increased productivity and improved workflows due to tailored solutions. Positive feedback highlights Enshored's responsiveness and ability to meet specific operational needs effectively. Overall, their capacity to alleviate hiring burdens and enhance operational efficiency positions them as a valuable partner for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Freight Forwarding Company (5.0/5, Oct 25, 2023): An internal freight forwarding company has hired Enshored to lessen the hiring burden. The team has developed a back-office support system to streamline operations ad work on data entry. [Read Full Review](https://clutch.co/go-to-review/enshored/244129) ##### Information technology Experience Enshored has demonstrated significant expertise in the Information Technology industry by effectively managing back office administration and customer service tasks. Clients highlight their proactive approach, independence, and ability to meet service level agreements consistently. The company's strong performance and ownership in project delivery have garnered positive sentiment, making them a valuable partner for businesses seeking reliable outsourcing solutions in tech-driven environments. - 1 review for information technology industry - $200,000 – $999,999 avg. project cost - Back-Office Outsourcing for Rental Property Management Co (4.5/5, Oct 25, 2023): Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and email support. [Read Full Review](https://clutch.co/go-to-review/enshored/243904) ##### Advertising & marketing Experience Enshored has proven to be a valuable partner for marketing companies, offering expertise in demand generation, market research, and digital asset creation. Clients commend their strong project management and flexibility, leading to significant cost savings and improved service affordability. The company's ability to scale support as needed is highlighted as a key strength, although clearer communication about their service offerings is suggested for improvement. Overall, Enshored is well-positioned to assist businesses in the Advertising & marketing industry. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - BPO for Marketing Company (5.0/5, Sep 5, 2023): Enshored helps a marketing company execute different activities to streamline their processes. The team’s support includes market and targeting research, SEO work, and asset creation for marketing campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/230357) ##### Software Experience Enshored has received positive feedback in the Software industry for its customer service support capabilities, particularly for SaaS companies seeking 24/7 assistance. Clients commend the team for their patience and effective communication, enhancing customer satisfaction. Their adaptability and commitment to uninterrupted service during challenges have been highlighted as key strengths. Overall, Enshored is viewed as a reliable partner that supports software upgrades and is eager to expand its service offerings, making them a strong fit for businesses in need of dedicated support. - 1 review for software industry - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for SaaS Startup (4.5/5, Nov 8, 2022): Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is updated. [Read Full Review](https://clutch.co/go-to-review/enshored/165913) ##### Financial services Experience Enshored demonstrates significant expertise in the Financial services industry, particularly in automating backend processes and enriching client data. One fintech client reported substantial savings of approximately $2 million compared to internal hires, with Enshored supporting 20% of their deal flow. The sentiment is overwhelmingly positive, highlighting Enshored’s strong communication, commitment to quality, and consistent project management. Their proactive approach and ability to handle complex tasks make them a valuable partner for businesses seeking to enhance operational efficiency. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Task Automation & Data Gathering for Fintech Company (5.0/5, Nov 19, 2021): Enshored provides task automation services and data scraping services for a fintech company. Their work involves 12–15 ongoing projects and several one-off projects, which include backend automation tasks. [Read Full Review](https://clutch.co/go-to-review/enshored/69659) ##### Education Experience Enshored demonstrates strong expertise in the Education industry, particularly in video editing for training purposes. Clients appreciate their reliable and efficient service, noting significant time savings and impressive video quality. The feedback highlights their dependable communication and project management skills, with clients experiencing minimal setbacks. Overall, Enshored is well-regarded for its ability to enhance operational efficiency, making it a compelling choice for businesses seeking support in educational video production. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Video Processing & Editing for HR & Sales Training Company (5.0/5, Mar 24, 2021): An HR and sales enablement training service hired Enshored to process their videos in a scalable way. The team receives raw video and edits out dead air. They also add intros and outros before uploading them. [Read Full Review](https://clutch.co/go-to-review/enshored/105616) ##### Hospitality & leisure Experience Enshored has demonstrated strong expertise in the Hospitality & Leisure industry, particularly in customer support and operational efficiency. Clients commend their knowledgeable and dedicated agents who significantly enhance customer satisfaction. Additionally, their flexibility and proactive project management have contributed to successful outcomes in mapping and managing RV sites. Overall sentiment reflects high satisfaction with their service quality and cultural fit, making Enshored a strong candidate for businesses seeking reliable partnerships in the Hospitality & Leisure space. - 2 reviews for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staff Augmentation for Travel Management Platform (4.0/5, Feb 11, 2020): Enshored augments customer support resources to address technical and travel inquiries for a corporate travel management platform.   [Read Full Review](https://clutch.co/go-to-review/enshored/137220) - Web & UI/UX Design for RV Sites Marketplace (5.0/5, Oct 20, 2023): Enshored provides web and UI/UX design for an RV sites marketplace. With the client's guidance, the team has placed camping spots on a map and added amenities. They've also completed profiles on the system. [Read Full Review](https://clutch.co/go-to-review/enshored/242843) ##### Consumer Products Experience Enshored demonstrates strong expertise in customer support for the Consumer Products sector, particularly in consumer electronics. Clients commend the company's ability to scale support teams rapidly while maintaining high-quality service. Their effective management fosters low employee turnover, contributing to improved customer satisfaction ratings and response times. Overall, Enshored's commitment to employee well-being and proactive project management enhances their value as a partner, making them a suitable choice for businesses in the Consumer Products industry. - 1 review for consumer products industry - Unknown avg. project cost - Customer & Sales Support Outsourcing for Consumer Electronics Company (4.5/5, Oct 28, 2019): Enshored provides customer service, sales, and, and technical support for a consumer electronics company on an ongoing basis.  [Read Full Review](https://clutch.co/go-to-review/enshored/74021) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients generally express positive sentiments regarding Enshored's cost and value for money. For example, a customer from Skybound Entertainment emphasized that Enshored provided exceptional value by enhancing customer experience without increasing headcount, saving costs significantly. Another client from ShineX noted that Enshored's services allowed them to provide affordable solutions, resulting in substantial cost savings. Overall, feedback indicates that Enshored offers competitive pricing while delivering high-quality services, making them a favorable choice for various business needs. [Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - $200,000 to $999,999 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - United States (9 projects) - Scotland (2 projects) This provider is available in 4 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Pacific Standard Time (PST) - Singapore Standard Time (SGT) This provider is fluent in 14 languages: - English - Spanish - Arabic - Portuguese - Japanese - Korean - French - Thai - Italian - German - Mandarin - Russian - Finnish - Filipino [View Reviews](https://clutch.co/profile/enshored?verified=true#reviews) #### 3% of employees work in Lisboa office Lisboa, Portugal Rua Julieta Ferrão, n.º 10, Piso 13.º B 1600-131 LISBOA Portugal 50 - 75 employees +351 963 843 380 [See All Locations (5)](https://clutch.co/profile/enshored#location) --- ### [VELTRI](https://clutch.co/profile/veltri) #### 5 out of 5 star rating (5 reviews) - < $25 average hourly rate - 10 - 49 employees - Alcabideche, Portugal #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Customer Service Outsourcing - 20% Recruiting - 20% Recruitment Process Outsourcing - 10% Staffing #### Company description MFAgency is a specialized administrative support company offering services in data entry and administrative assistance. Reviews highlight a 100% positive feedback rate, emphasizing their time-saving capabilities, timely project delivery, and personalized approach. Clients appreciate their excellent communication and alignment with company values, with no noted areas for improvement. [Visit Website](https://mfr.agency/) #### Personable #### Experience in 1 industry VELTRI has received positive feedback primarily in the Food & Beverage industry, where they demonstrated expertise in administrative assistance and data management. Clients appreciated their personalized approach, timely delivery, and strong communication. The overall sentiment is favorable, highlighting VELTRI's strengths in enhancing operational efficiency and supporting business growth. Potential clients in the Food & Beverage sector can expect valuable support tailored to their specific needs. [Read All Reviews](https://clutch.co/profile/veltri?verified=true#reviews) ##### Food & Beverage Experience VELTRI has demonstrated strong capabilities in the Food & Beverage industry, particularly in providing administrative support and data management services. Clients appreciate their personalized approach, timely delivery, and alignment with company values, which facilitate business growth. The positive feedback highlights their effective communication and the significant time savings achieved, indicating their expertise and reliability as a partner for businesses in the Food & Beverage sector. - 1 review for food & beverage industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Chef-Developed Recipe Company (5.0/5, Jul 19, 2024): MFAgency was hired by a chef-developed recipe company to provide administrative assistance. The team was responsible for data entry and payment processes. [Read Full Review](https://clutch.co/go-to-review/veltri/301858) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with VELTRI's value for money, highlighting a strong alignment between quality and cost. One client noted the 'good value for cost' and appreciated the company's ability to save time on administrative tasks, which contributed to business growth. Overall, the sentiment is positive, with feedback indicating that VELTRI delivers high-quality services while maintaining reasonable pricing, with no suggested improvements from clients. [Read All Reviews](https://clutch.co/profile/veltri?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [Altice Empresas](https://clutch.co/profile/altice-empresas) - $250,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Lisboa, Portugal #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 10% Back Office Outsourcing - 70% Customer Service Outsourcing - 5% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting #### Company description Altice Empresas is a Customer Service Outsourcing company based in Lisboa, Portugal. Launched in 1990, the team specializes in Customer Service Outsourcing and Back Office Outsourcing. [Visit Website](https://www.ptempresas.pt/bpo-en) --- ### [Otonomee](https://clutch.co/profile/otonomee) - 250 - 999 employees - Lisboa, Portugal #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 40% Call Center Services - 25% Customer Service Outsourcing #### Company description Founded in 2020, Otonomee is a call center company. The agency provides Call Center Services and Back Office Outsourcing, and is midsize. [Visit Website](https://www.otonomee.com/) #### 74% of employees work in Lisboa office Lisboa, Portugal Avenida 5 de Outubro 301 - 400 employees [See All Locations (2)](https://clutch.co/profile/otonomee#location) --- ### [Kyniska](https://clutch.co/profile/kyniska) - $5,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Maia, Portugal #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 20% Content Moderation Services - 10% Corporate Relocation - 15% Customer Service Outsourcing - 10% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) #### Company description Launched in 2020, Kyniska is a small Content Moderation Services company. Their services include Content Moderation Services and Call Center Services. [Visit Website](https://kyniska.eu) #### 77% of employees work in Maia office Maia, Portugal Rua do Verdelho 333 21 - 30 employees 910831173 [See All Locations (2)](https://clutch.co/profile/kyniska#location) --- ### [PipeSpike - Lead Generation Experts](https://clutch.co/profile/pipespike-lead-generation-experts) - $1,000+ minimum project size - $25 - $49 average hourly rate - 2 - 9 employees - Maia, Portugal #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% CRM Consulting and SI - 20% Customer Service Outsourcing - 10% IT Strategy Consulting - 30% Sales Outsourcing #### Company description PipeSpike - Lead Generation Experts is a Sales Outsourcing company founded in 2017. The agency focuses on Sales Outsourcing and CRM consulting and SI, and is small. [Visit Website](http://www.pipespike.com) --- ### [Connecta Group](https://clutch.co/profile/connecta-group) - 250 - 999 employees - Lisboa, Portugal #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Connecta Group is a Back Office Outsourcing company. They are based in Lisboa, Portugal and have midsize team of experts. Their services include Back Office Outsourcing and Call Center Services. [Visit Website](https://www.connecta.cc/) --- ### [EVA Global](https://clutch.co/profile/eva-global) - 250 - 999 employees - Lisboa, Portugal #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description EVA Global, a call center service, provides Call Center Services and Customer Service Outsourcing. The agency is based in Lisboa, Portugal. [Visit Website](https://www.evaglobal.com/) --- ### [Ventask](https://clutch.co/profile/ventask) - 50 - 249 employees - Lisboa, Portugal #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Ventask is a telephone answering service. Launched in 2015, the team provides Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.ventask.pt/) --- ### [Cluster Outsourcing Services Limited](https://clutch.co/profile/cluster-outsourcing-services) - 250 - 999 employees - Lisboa, Portugal #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Cluster Outsourcing Services Limited is an answering service. They offer Call Center Services and Customer Service Outsourcing and were established in 2020. [Visit Website](https://www.clusterosl.com/) --- ### [Pluricall](https://clutch.co/profile/pluricall) - 50 - 249 employees - Lisboa, Portugal #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Pluricall, a call center service, was established in 2001. The midsize team offers Call Center Services and Customer Service Outsourcing. [Visit Website](https://pluricall.pt/) --- ### [TBFILES](https://clutch.co/profile/tbfiles) - 50 - 249 employees - Leça da Palmeira, Portugal #### Services Provided - Allocation of Expertise by Percentage - 20% AI Development - 10% Back Office Outsourcing - 20% Customer Service Outsourcing - 20% Document Digitization & Management - 10% HR Outsourcing - 20% Sales Outsourcing #### Company description In Leça da Palmeira, Portugal and Lisboa, Portugal, TBFILES is an AI firm. They offer Artificial Intelligence and Document Digitization & Management. [Visit Website](https://tbfiles.com/en/) --- ### [Codeactivos Portugal](https://clutch.co/profile/codeactivos-portugal) - 50 - 249 employees - Lisboa, Portugal #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 20% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 20% Business Consulting #### Company description Codeactivos Portugal is a call center company. Launched in 2007, the team specializes in Call Center Services and Business Consulting. [Visit Website](https://codeactivos.pt/) --- ### [YOURVOICE](https://clutch.co/profile/yourvoice) - 250 - 999 employees - Lisboa, Portugal #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 10% Customer Service Outsourcing - 10% HR Outsourcing - 10% Recruiting - 10% Sales Outsourcing #### Company description YOURVOICE, an answering service, focuses on Call Center Services and Sales Outsourcing. The agency is located in Lisboa, Portugal. [Visit Website](http://www.yourvoice.pt/) --- ### [FIXATE](https://clutch.co/profile/fixate-0) - 10 - 49 employees - Casal de Cambra, Portugal #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 25% Customer Service Outsourcing - 45% IT Managed Services - 5% IT Strategy Consulting - 15% Business Consulting #### Company description FIXATE, an IT managed services company, was launched in 2024. They provides IT managed services and Customer Service Outsourcing. [Visit Website](https://fixate.nu) #### 21% of employees work in Casal de Cambra office Casal de Cambra, Portugal Avenida de Lisboa 2 - 5 employees [See All Locations (4)](https://clutch.co/profile/fixate-0#location) --- ### [Kelly - Portugal](https://clutch.co/profile/kelly-portugal) - 50 - 249 employees - Lisboa, Portugal #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 30% HR Consulting - 10% HR Outsourcing - 10% Recruiting - 10% Sales Outsourcing - 10% Staffing #### Company description Kelly - Portugal is a HR Consulting company in Lisboa, Portugal. Established in 1946, the team provides HR Consulting and Call Center Services. [Visit Website](https://www.kellyservices.pt/) --- ### [Essentiel Outsourcing S.L](https://clutch.co/profile/essentiel-outsourcing-sl) - < $25 average hourly rate - 50 - 249 employees - Lisboa, Portugal #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 25% Customer Service Outsourcing - 10% Recruitment Process Outsourcing - 25% Sales Outsourcing #### Company description Essentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing. [Visit Website](https://essentiel-outsourcing.com/landings-eoemail-en/src/empresa-de-outsourcing.html) #### Very responsive Essentiel Outsourcing S.L is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 9% of employees work in Lisboa office Lisboa, Portugal Praça Duque de Saldanha 1, 16 - 20 employees +34610428617 [See All Locations (3)](https://clutch.co/profile/essentiel-outsourcing-sl#location) --- ### [Webhelp](https://clutch.co/profile/webhelp) - 10,000+ employees - Braga, Portugal #### Services Provided - Allocation of Expertise by Percentage - 1% UX/UI Design - 1% Custom Software Development - 1% AI Development - 1% BI & Big Data Consulting & SI - 5% Back Office Outsourcing - 23% Call Center Services - 1% CRM Consulting and SI - 33% Customer Service Outsourcing - 1% Digital Strategy - 1% Unified Communications Consulting & SI - 5% Finance & Accounting Outsourcing (FAO) - 1% Graphic Design - 1% HR Consulting - 5% Business Consulting - 1% Mobile App Development - 15% Sales Outsourcing - 1% Translation - 1% Web Design - 1% Web Development - 1% Transcription #### Company description Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services. [Visit Website](https://webhelp.com/) #### 4% of employees work in Braga office Braga, Portugal Centro Empresarial de Braga-Lote A4 Ferreiros 2001 - 5000 employees +351 21 843 5031 [See All Locations (52)](https://clutch.co/profile/webhelp#location) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top. Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly. We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether. Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.