Zima UX, UI & Design Strategy

BACKGROUND

Please describe your company and your position there.

I am the Project Owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zima UX, UI & Design Strategy?

We wanted to refresh our Web3 Hackathon website and make it more modern.

SOLUTION

How did you select this vendor?

From recommendation

Describe the project in detail and walk through the stages of the project.

Based on our current website, colors and logo we shared few examples of websites that we like and then Zima created final design.

How many resources from the vendor's team worked with you, and what were their positions?

UX and UI designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We got Figma project with web and mobile design. Zima also helped us with the look and feel of the brand.

How effective was the workflow between your team and theirs?

Communication was easy and fast. We got what we wanted. Delivered design was fresh and outstanding.

What did you find most impressive or unique about this company?

Communication was seamless and fast. We got the answer in couple of minutes. We also knew who is in charge for each stage of the project. For sure, they have outstanding communication skills.

Are there any areas for improvement or something they could have done differently?

Nope

BACKGROUND

Please describe your company and your position there.

I am a Product Owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zima UX, UI & Design Strategy?

We create new website of all airports in our portfolio. We start cooperation with ZIMA at UX/UI design system.

SOLUTION

How did you select this vendor?

Public tender

Describe the project in detail and walk through the stages of the project.

Design system UX/UI (desktop, monbile etc.):

1. Website Chopin Airport
2. Website Warsaw-Radom Airport
3. Corporate website (Welcome, ACS, PAA, Kariera, Intranet)

How many resources from the vendor's team worked with you, and what were their positions?

My team worked directly with Zima Team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

confidential

How effective was the workflow between your team and theirs?

Zima Sp. z o. o. is a professional and reliable partner, with whom we cooperated in the implementation of UX and UI projects of websites and mobile applications created for P. P. "Airports". Their team is made of experienced specialists who can efficiently and effectively adapt the project to our needs at expectations.

What did you find most impressive or unique about this company?

Time and professional skills.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and position.

 I am the VP of Product and Startegy of a construction company 

Describe what your company does in a single sentence.

Full AI-powered construction progress tracking and quality control.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zima UX, UI & Design Strategy to accomplish?

• Changing the visual style of the product - a modern design that emphasizes quick access to necessary information from dashboards
• Simplifying complex table and chart views, transforming them into clear data visualizations
• Redesigning a SaaS platform

SOLUTION

How did you find Zima UX, UI & Design Strategy?

Online Search

Why did you select Zima UX, UI & Design Strategy over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Zima UX, UI & Design Strategy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We collaborate as a team using a time and material model that suits our current workload. During the first few months, our team focused on developing the navigation and progress tracking module, which is one of the primary modules in our SaaS platform. In the following stages, Zima created another modules for the application, and also designed the user interface for the quality control app for tablets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After conducting initial tests, Zima successfully designed a new layout that both enhances user experiences and simplifies platform usage, resulting in significant improvements in customer reception.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Zima team works independently on their project tasks. We provide regular feedback during scheduled working sessions. Our agile process allows us to adjust priorities and focus on urgent tasks.

What was your primary form of communication with Zima UX, UI & Design Strategy?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The first module has already been presented to clients as a demo and has received positive feedback. Implementation work is currently underway.

Are there any areas for improvement or something Zima UX, UI & Design Strategy could have done differently?

No, there's nothing they need to improve on.

BACKGROUND

Please describe your company and position.

I am the co-founder of [ation] center

Describe what your company does in a single sentence.

Training sessions, workshops, consulting, and physical products that help people who create digital products do their job better.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zima UX, UI & Design Strategy to accomplish?

• Designing website for [ation] center

SOLUTION

How did you find Zima UX, UI & Design Strategy?

Referral

Why did you select Zima UX, UI & Design Strategy over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Zima UX, UI & Design Strategy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Complete design and design system for a new website of [ation] center, to be hosted at ationcenter.com. The deliverables included:

• wireframes for the website
• final design of the website 
• preparing design system to enable us to self-serve in the future

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The final design and design system were prepared timely, and completely, in high quality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was great, majority of it was done by Radek, co-founder of the company, who was responsive, well aware of our goals and limitations, and made sure the work was delivered timely and in scope that we agreed to. Overall, this was a great experience.

What was your primary form of communication with Zima UX, UI & Design Strategy?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their culture is great - hard-working, friendly, competent and no BS specialists. This, mixed with their intelligence and drive to deliver high quality end product made the cooperation smooth and satisfying.

Are there any areas for improvement or something Zima UX, UI & Design Strategy could have done differently?

In the design process, when creating the final UI, we spent more time than we wanted making sure everything was consistent - there were small, but important details (such as color code for call-to-actions, or inconsistencies between the same elements in various places of the website) that were incoherent in many places, and on every stage of finalising UI appearance we had to give feedback to it.

BACKGROUND

Please describe your company and position.

 I am a  Manager of a consumer products & services company 

Describe what your company does in a single sentence.

We are an ecosystem that helps event organizers with their sales and marketing activities. Our service handles ticket sales for concerts, stand-up shows, events, festivals, and sports events.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zima UX, UI & Design Strategy to accomplish?

• mobile app redesign
• improvement of identified UX and UI errors

SOLUTION

How did you find Zima UX, UI & Design Strategy?

Online Search

Why did you select Zima UX, UI & Design Strategy over others?

High ratings

How many teammates from Zima UX, UI & Design Strategy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• fixing errors in the app’s structure
• the new layout was also designed to achieve a set of business goals related to event promotions

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Timely delivery of projects that are ready for implementation

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We collaborated with Zima on redesigning the mobile application for Biletomat. Clear priorities set for the project were a plus in Zima's project management. Zima was committed to meeting our expectations and success metrics. They focused on ensuring that the deliverables could be easily implemented, so they worked with developers during the design process to ensure a smooth implementation. 
To show the designed animations in the app, the UI designer created a clickable prototype, which also helped to ensure the smooth implementation of the project. Their team is well-organized and knows how to listen to the needs of the client. Working with Zima means collaborating with great specialists who have been in the market for several years.

What was your primary form of communication with Zima UX, UI & Design Strategy?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They speak in business language, not industry jargon, which you as a client might not understand and which makes communication within the team difficult. The UI designer, Kuba, created stunning graphic designs. In their designs, Zima remembered to maintain logical transitions between users, resulting in a consistent project.

Are there any areas for improvement or something Zima UX, UI & Design Strategy could have done differently?

Wszystko było na bardzo dobrym poziomie.

BACKGROUND

Please describe your company and position.

I am the IT Project Manager of IPF Digital

Describe what your company does in a single sentence.

Creditea is a company offering credit loan services, but recently it has designed and entered Buy Now Pay Later payment services. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zima UX, UI & Design Strategy to accomplish?

• As part of the project, Zima has created two independent user paths for us: one for new users and another for those who already have a history of using our financing services. It was important for us to design a multi-level user data authentication system and enable the verification of this information by external systems. 
• Zima also focused on ensuring that the entire process was transparent, clear, and divided into logical steps from the user's perspective, which was important for us from the perspective of IPF users.
• Additionally, we commissioned a Landing Page project to promote the service itself.

SOLUTION

How did you find Zima UX, UI & Design Strategy?

Referral

Why did you select Zima UX, UI & Design Strategy over others?

• Good value for cost
• Referred to me
• Company values aligned
• Team supporting each other

How many teammates from Zima UX, UI & Design Strategy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Zima designed a logical and user-friendly credit application pathway, taking into account external data authentication systems. They also developed UI designs and prototypes for users, categorizing them into new clients and existing Creditea account holders. Additionally, they created a landing page project to promote IPF services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Designing a secure and intuitive UX flow followed by UI and prototype development for the credit system, catering to both existing account holders and new clients along with registration.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They adjusted to our needs - we have many stakeholders deciding of each part/detail of the path so satisfying all of them was a challenge but Zima acheived the goal and satisfy all of our stakeholders so that we were able to successfully go-live with a state-of-the-art MVP product. 

What was your primary form of communication with Zima UX, UI & Design Strategy?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by their good communication, patience, and effective collaboration.

Are there any areas for improvement or something Zima UX, UI & Design Strategy could have done differently?

nothing. 

BACKGROUND

Please describe your company and position.

I am the CEO of GrainGold

Describe what your company does in a single sentence.

online furniture store

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zima UX, UI & Design Strategy to accomplish?

• Redesign the UX and UI of the online store, starting from product presentation to organizing the customer journey. Conduct customer behavior analysis (research). Design a new, attractive interface

SOLUTION

How did you find Zima UX, UI & Design Strategy?

Online Search

Why did you select Zima UX, UI & Design Strategy over others?

High ratings

How many teammates from Zima UX, UI & Design Strategy were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Zima provided a UX audit and user path analysis at the portal, with recommendations for redesign. New architecture and navigation model based on UX core rules. They developed a new approach to the user journey with the redesign purchase process. UX and UI improvement of e-commerce pages in German and Polish online shops, including product page, listings, main page and thematic subpages. The portal graphics were made consistent and redesigned (UI).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We worked together with readability, conversion rate, and clarity.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fast from the moment of order

What was your primary form of communication with Zima UX, UI & Design Strategy?

Virtual Meeting

What did you find most impressive or unique about this company?

Timely meetings and projects

Are there any areas for improvement or something Zima UX, UI & Design Strategy could have done differently?

No, everything was fine with our engagement with Zima UX, UI & Design Strategy 

BACKGROUND

Please describe your company and position.

I am the Owner of an it services company. 

Describe what your company does in a single sentence.

We are a manufacturer of software and hardware for devices like kiosks, ticket machines, and POS (point-of-sale systems).

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zima UX, UI & Design Strategy to accomplish?

We need a good-designed web application for the railway industry

SOLUTION

How did you find Zima UX, UI & Design Strategy?

Referral

Why did you select Zima UX, UI & Design Strategy over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Zima UX, UI & Design Strategy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We've developed clickable prototypes that allowed trade show attendees to see the equipment in a real usage context. We prepared clickable prototypes for three devices — a kiosk, a tablet, and a ticket validator — so that real users could better understand the usage context and test the train ticket purchase process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A clickable prototype that was validated with end users on the test conducted at the sales event.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The collaboration went very well because Zima's designers were highly flexible and dedicated maximum attention to our project. We communicated regularly and on an ad hoc basis to resolve issues that arose during work on the prototypes. Time efficiency was a strong priority for us in this project. At times during the work, they came up with solutions that sped up the timeline and met the project requirements. The final success was a result of sticking to established deadlines and acting in accordance with the project assumptions.

What was your primary form of communication with Zima UX, UI & Design Strategy?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We value the prompt delivery of projects and a profound understanding of IT business and its needs (technology and knowledge about our clients). They always deliver just what is needed - they chose services for us wisely, which we benefited from.

Are there any areas for improvement or something Zima UX, UI & Design Strategy could have done differently?

Nope:-)

BACKGROUND

Please describe your company and your position there.

I'm the Founder of a startup with the goal to improve customer experience in the HORECA industry. Key factor we addressed: decrease waiting time for meals and services, decrease staff to minimise cost for potential partners as well as allow easy and quick payments in app to further decreasing time spent waiting for check or splitting the bill.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zima UX, UI & Design Strategy, and what were your goals?

ZIMA conducted necessary surveys and to verify the validity of our idea. Further prepared the designe's, pitch deck, app etc.

SOLUTION

How did you select this vendor and what were the deciding factors?

ZIMA came highly recommended

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I would prefer not to

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 3 people from ZIMA team. ZIMA partners joined some meetings, which made us feel we are taken care of.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Work still in progres

Describe their project management style, including communication tools and timeliness.

We received frequent updates by e-mail , weekly calls and extra meetings when needed.

What did you find most impressive or unique about this company?

They have a wide understanding of the current market and customer needs.

Are there any areas for improvement or something they could have done differently?

none at this time