ZIGMA8 | 360° Creative Communications

Introduce your business and what you do there.

I’m the marketing manager of Evvoli, an appliance retailer. We have seven categories of products including refrigerators, gas boilers, TVs, air conditioners (ACs), washing machines, and dishwashers.

What challenge were you trying to address with ZIGMA8 | 360° Creative Communications?

We wanted to launch our brand in Iran.

What was the scope of their involvement?

We hired them to do our brand launch; this included all of our advertising, branding, and related design materials. They created about 25 television commercials (TVCs) for us and are currently working on our global and national websites.

Their team works on our social media and creates a lot of posts for us. They’re also working on our point-of-sale and marketing materials, making brochures and catalogs. They’ve done 3D modeling and photoshoots of our products.

What is the team composition?

There are between 15–20 people.

How did you come to work with ZIGMA8 | 360° Creative Communications?

We hold a lot of meetings with them and were convinced to start working with their team. They really stood apart from other agencies. We searched for a long time and liked that they were different.

How much have you invested with them?

We’ve invested about $450,000.

What is the status of this engagement?

We started working together in September 2019, and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

They’re perfect, and we’ve had a great relationship. From the first week that our TVCs went on the air, we received $3 million worth of orders from the Iranian market. It was absolutely amazing and impressive.

How did ZIGMA8 | 360° Creative Communications perform from a project management standpoint?

Anytime there’s a problem or we need to plan for a new project, I go to their office and talk to them. We use Skype, WhatsApp, and email.

What did you find most impressive about them?

They deliver 120% of what we expect and are very creative. Every time we have a meeting, they surprise us. For example, we received a new AC and wanted to launch it in Iran. We asked them to create a TVC animation for us, and the quality was above and beyond what we expected. Another example is our website. They rendered 3D models for every single one of our products.

Are there any areas they could improve?

No, they’ve impressed us in every project. They’re creative and really good at printing as well. We ordered calendar notebooks and some leaflets and the designs were amazingly unique.

Do you have any advice for potential customers?

Trust them, they’ll work very hard on your project.

Introduce your business and what you do there.

I’m the marketing manager at ECOSC Cryptocurrency. We’re working on a new cryptocurrency.

What challenge were you trying to address with ZIGMA8 | 360° Creative Communications?

We needed someone to design a brand identity for our new cryptocurrency.

What was the scope of their involvement?

We started by designing the logo, then moving to design the whole identity for the brand. They’ve helped us put together a brand guideline. From there, we’ve asked them to design a coin for us. 

Their team has designed our website. The design and development of our whitepapers were also done by ZIGMA8, incorporating infographics and designs. Their team has made videos for our website and social media, which they’re now working on. 

What is the team composition?

We were in contact with the account manager directly. Project by project, we’re in contact with their team of about 15 employees. 

How did you come to work with ZIGMA8 | 360° Creative Communications?

We did an online search for a brand design agency. We found them and went forward with their team.

How much have you invested with them?

We’ve spent over $50,000.

What is the status of this engagement?

We started working together in June 2018 and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

They’ve exceeded our expectations. They created a great brand identity for us. We now have so many advantages over our competitors already — the coin they designed was brilliant. The website is really great and we’re really happy with them. 

How did ZIGMA8 | 360° Creative Communications perform from a project management standpoint?

Their project management is really good. We’re happy with Vahid (Account Manager) — he’s really good. At the start, they weren’t too familiar with our field so they got into the field and studied it. After three meetings we had together, they had really good knowledge about our field. 

What did you find most impressive about them?

They have good insights that really helped us. We didn’t expect to find an agency that had any insight about cryptocurrency so they really surprised us. 

The cryptocurrency field is a new industry and it’s not easy to understand, so it’s hard to work with many agencies and we’ve tried others before. ZIGMA8 is dedicated to understanding our project and the field. Their enthusiasm is appreciated by all of us. 

Are there any areas they could improve?

No, I have no criticism and they’ve over-delivered. It’s all been very well done.

Do you have any advice for potential customers?

I give them the highest marks.

Introduce your business and what you do there.

I’m the marketing manager at Fuhlen, an appliance producer.

What challenge were you trying to address with ZIGMA8 | 360° Creative Communications?

We needed help with brand identity design, catalog design, TV production, and print modeling.

What was the scope of their involvement?

We wanted to launch our brand in Iran, and they did our brand identity. They also handled the photographing of our products and 3D modeling of each product on the market.

What is the team composition?

We were connected with a project manager and the chief corrective operator. There were 10-12 people working on our projects.

How did you come to work with ZIGMA8 | 360° Creative Communications?

We knew the chief corrective operator and connected based on that familiarity. 

How much have you invested with them?

We spent about $45,000.

What is the status of this engagement?

We worked together from September 2016–2017.

What evidence can you share that demonstrates the impact of the engagement?

Surprising us during each project, they delivered much more than we initially expected. Their work quality and productivity were fantastic. I never expected this level of quality.

How did ZIGMA8 | 360° Creative Communications perform from a project management standpoint?

We communicated via email, messaging apps, and in-person meetings. If we wanted to make a correction, they very promptly replied to our messages.

What did you find most impressive about them?

We were impressed by their response time.

Are there any areas they could improve?

I don’t have anything to criticize. They’re more expensive than other agencies, but we received good value for money.

Do you have any advice for potential customers?

They’re professional and love what they do. The team is creative, delivering high-quality work.

Please describe your company and your position there.

I am the CEO at Hoorshid Rastin Kish (Heimisch)

For what projects/services did your company hire ZIGMA8 | 360° Creative Communications?

Brand identity design & development

What were your goals for this project?

We wanted to launch a new brand in the Iranian market. We hired Zigma8 to perform everything we needed from A to Z.

How did you select this vendor?

We had previously worked with the CCO of Zigma8 and we were totally content with the result.

Describe the scope of their work in detail.

We called Dr. Mir Damoon to set a meeting to describe to him what we wanted to do. We gave him a brief of our work. After 3 weeks he prepared a proposal of what he aimed to do for us. It was visually great to us and we confirmed his idea. After a month we received our final logo design and we totally loved it. Our cooperation continued for about a year and a half. Zigma8 did all the brand identity design & development for us during this time.

What was the team composition?

We directly worked with the CCO.

Can you share any outcomes from the project that demonstrate progress or success?

What we got from our brand identity was appealingly positive. We could enter the market and sell our products in a very impressive way. Our store branding and design helped us in this regard.

How effective was the workflow between your team and theirs?

We trusted Dr. Mir Damoon in the first place. We didn't need a lot of meetings to get what we wanted. And we were satisfied with how it worked between us.

What did you find most impressive about this company?

The creativity and quality of Zigma8 is something that you can never doubt about.

Are there any areas for improvement?

Until this day after many years of working with Zigma8, we haven't faced any negative behavior in them.

Please describe your company and your position there.

I am the Facilities Supervisor in our company, Kaveh Aluminum Can Co. We are the biggest beverage can manufacturer in Iran. We manufacture a variety of cans in different formats and sizes for such well-known companies as Coca Cola, Pepsi, Hype, Rani etc. I lead several projects in our company as well as managing three teams; Security, Fleet, and Canteen.

For what projects/services did your company hire ZIGMA8 | 360 Degree Creative Communications?

We needed a 360° company to plan, organize, hold, and manage a world-class opening ceremony for our 2nd Production Line startup. Our shareholders and main stakeholders are mainly from international and well-known multinational companies and it was of a great importance to us to exhibit our potential to them.

What were your goals for this project?

Although we are known well by our customers and also by the authorities, we wanted to spread our voice once again in order first to gain more potential customers and second to give our long-term customer peace of mind that we are standing by them strongly. We also wanted to showcase our capabilities to the authorities to gain more support in future.

How did you select this vendor?

We found their website on Google and I can say that their website looked the most attractive one. We had a phone call and a follow-up meeting in their office accordingly. Finally, they came to our factory and we held a full-day meeting. The most interesting point was that they were very punctual, to the point, and professional right from the beginning. We chose them from among three other vendors cost and quality wise.

Describe the scope of their work in detail.

We had several meetings with their core team, our CEO, and me. The most crucial part was transferring the ideas from our minds to theirs and I do believe that we did it right. They were very smart in listening and decoding our raw ideas into plan on their road map. Flexibility was their key to success at all work stages.

After several meetings, they offered different comprehensive packages and we chose the most suitable one for our needs and the job started. All offers were good in fact. The most interesting point here was that every member of their core them knew as much as we ourselves about our industry after the meetings were done! They were real learners.

What was the team composition?

I worked directly with their CEO/CCO and their core team which included six people. Roughly 150 people were involved indirectly and it did change during the project.

Can you share any outcomes from the project that demonstrate progress or success?

This ceremony was a significant event in the history of our company and the vendor's job was really a masterpiece. We received much positive feedback from our shareholders, main stakeholders, and the authorities. Our reputation improved significantly and it led to sales growth in the following months. Our brand is now known better by everyone in the region.

How effective was the workflow between your team and theirs?

It was one of the most effective parts. They were constantly available for us and were totally flexible to the sudden changes and force majeure situations. They had a very concise road map to control the project and everything was on time. They were always some steps ahead of us.

What did you find most impressive about this company?

Their commitment was the most impressive point. You could feel at every moment of the planning or running of the ceremony that it was their own event. They were totally committed before, during, and after the project was done. They are unique in flexibility and commitment.

Are there any areas for improvement?

Improvement is always essential for all. I believe their indirect teams such as security or food services could have been better organized.

Introduce your business and what you do there.

I’m the chief marketing officer at Sepehr Monavar. We’re a producer and importer of lighting products.

What challenge were you trying to address with ZIGMA8 | 360° Creative Communications?

We wanted to participate in an exhibition in 2016, and we needed a booth design.

What was the scope of their involvement?

We initially asked ZIGMA8 to design a booth for us, but they also offered us rebranding services. After a few meetings, we decided to rework our logo and brand identity (including stationery and brand colors) in time for the exhibition. They designed the booth at the same time.

What is the team composition?

There were 4–5 people assigned to the rebranding, and at least 10 people to the exhibition.

How did you come to work with ZIGMA8 | 360° Creative Communications?

Our relationship with their manager goes back seven or eight years. We’ve gone to them for consultancy in different areas. 

How much have you invested with them?

The project cost was between $100,000–$200,000.

What is the status of this engagement?

The project started in November 2016, and it took 6–7 months to complete, ending around May 2017.

What evidence can you share that demonstrates the impact of the engagement?

The booth design was attractive. All the exhibit participants were drawn to it, and it set us apart from the competition. In addition, the logo they designed for us won an award as the best logo design in Iran.

The results have been positive for every project we've done with them. They always exceed our expectations.

How did ZIGMA8 | 360° Creative Communications perform from a project management standpoint?

They’re always on time, even delivering in advance in some cases. Quality-wise, they’re a team of professionals, they’re creative in what they do, and they love what they’re doing. They work 24/7, and it excites me to see them work with so much passion. They understand everything we ask from them, and they deliver high-quality results.

We communicate through email, phone calls, and in-person meetings.

What did you find most impressive about them?

They’re a team of passionate and creative people who love what they do. The results are always beyond our expectations. Throughout the years we’ve worked with ZIGMA8, we’ve had the same experience in every single project. It’s one of the reasons we maintain our business relationship with them. 

They’re knowledgeable and up-to-date on communication and design trends. They understand the new developments in the field, and they have an artistic vision for everything. 

Are there any areas they could improve?

I can’t remember anything at this moment. I’ve been totally satisfied with everything they’ve delivered.

Introduce your business and what you do there.

I’m the engineering manager at MAPNA Group. I’ve been in this role for three years now.

What challenge were you trying to address with ZIGMA8 | 360 Degree Creative?

We were seeking their help on a complex project. As a collective team of engineers, we needed to introduce our services to the market. These services offer solutions for complex, technical issues. Because of this, it was difficult to find a language to fully communicate these services through.

Essentially, we needed Zigma8 to create a simple language that we could then utilize with our clients. Then after it was established, we needed to use that language as our entire identity system. We also needed help with branding and identity services.

What was the scope of their involvement?

Zigma8 handled our language creation as well as branding, identity, and design work. Their team of creatives and strategists built the language system for our technical terms and services. In other words, they invented a language that we now use as a communication system with our clients.

They also created our total system of icons, graphics, and anything visual that relates to our identity. After designing these graphics, they put everything together in a PDF that serves our visual style guide. Then, they applied the designs to our brochures, website, and even the interior design of our office.

What is the team composition?

I’m not exactly sure, but there were about seven people present during our meetings. There might have been more individuals behind the scenes though. However, there was a project manager on their end and ours.

How did you come to work with ZIGMA8 | 360 Degree Creative?

We found them through their website.

How much have you invested with them?

We invested between $40,000–$50,000.

What is the status of this engagement?

The project lasted from March–June 2018. Although our partnership isn’t ongoing anymore, we reach out to Zigma8 once or twice a year. Those times are usually when we have events and need some short-term work from them.

What evidence can you share that demonstrates the impact of the engagement?

We were very happy with them and the overall results. Inventing a language system isn’t easy. The project was very technical and complex, and it was difficult for them to understand the main concept. However, they did an excellent job of understanding the complicated, technical details.

Their team of strategists and designers worked very tightly with us and had a great understanding of the project’s objectives. The results were brilliant and we didn’t expect to receive such great outcomes.

How did ZIGMA8 | 360 Degree Creative perform from a project management standpoint?

They handled project management very well, and our teams prepared and followed the project schedule together. Zigma8 guided us step-by-step in applying the designs they created for us. It was them leading us at each stage because of our inexperience with branding. They created a plan and executed it with precision.

In the end, they achieved all of the things we asked them to. The project results were great. During the first half of the engagement, my team didn’t understand how they were executing everything. However, in the second half, transparency increased and we got a greater understanding of their process. Our team is very satisfied.

What did you find most impressive about them?

These guys are the type of people who love their job too much. We really loved and admired that about them. The project results were brilliant because of their dedication. The Zigma8 team really loves what they do.

Are there any areas they could improve?

We tasked them with a very difficult project and Zigma8 achieved — and then went above and beyond — our expectations. There’s nothing to blame or criticize about their work. We’re very happy with them.

Do you have any advice for potential customers?

Our company is a holding of 40 internal companies. We recommended Zigma8 to all of the others and some of them are now working with Zigma8.

Please describe your company and your position there.

I am the Brand Manager at Takdaneh Co.

For what projects/services did your company hire ZIGMA8 | 360 Degree Creative Communications?

We are one of the top juice producers in Iran and we wanted a package redesign and illustration for our products.

What were your goals for this project?

Our goal was to give our packages a perfect design in order to keep pace with other competitors.

How did you select this vendor?

Google search

Describe the project in detail.

We asked the Zigma8 team to visit our factory. We showed the our old package designs and we gave them all the information they needed. They offered us a presentation for their idea after 2 weeks. We loved their idea and wanted them to develop them on the graphic design and go through more details.

What was the team composition?

They referred an account manager to us for our project and we only sent and received everything via him. He was perfectly on time and the whole team was strictly on time.

Can you share any outcomes from the project that demonstrate progress or success?

We were totally content with the result and our package design stood a head and a shoulder above other competitors in the market. We at the end endowed them a certificate of appreciation and gave them a signature on our packages.

How effective was the workflow between your team and theirs?

It was very effective. We got everything on time and we could easily communicate with them to tell them what we exactly want.

What did you find most impressive about this company?

The creativity and skill in graphic design and illustration. We were also amazed with the business notion they had in our collaboration.

Are there any areas for improvement?

We didn't encounter any weak point at our cooperation.

Introduce your business and what you do there.

I’m the CEO of Medeen Pharma Co. We produce medicine products.

What challenge were you trying to address with ZIGMA8 | 360 Degree Creative Communications?

We wanted to redesign our packaging.

What was the scope of their involvement?

At the beginning, we shared our challenges and goals with ZIGMA8. The team conducted R&D for us in order to determine the best color scheme and patterns. Then, they presented their findings to us, and we decided to proceed. 

ZIGMA8 provided graphic design, high-quality printing, as well as the cutting for the redesign of our packaging. They also handled the management of the entire project, from start to finish.

What is the team composition?

There were 5-6 people from ZIGMA8 assigned to the project.

How did you come to work with ZIGMA8 | 360 Degree Creative Communications?

We looked at several different branding agencies we found through an online search. From our first meeting with ZIGMA8, we loved the creativity and approach to our project they presented to us, especially compared with other companies. After looking through their portfolio, we decided to move forward with them. 

What is the status of this engagement?

The project took place from August-December 2017.

What evidence can you share that demonstrates the impact of the engagement?

ZIGMA8 delivered really high-end prints. The team was skillful in choosing colors; we really appreciated that their color code was absolutely the same as the material that was printed. It was amazing and I was totally shocked, because it’s very difficult to pull off in printing. Overall, the team demonstrated a high level of creativity and expertise in design.

When we sent our products to pharmacists and stores, they were shocked. We received very positive feedback from them. They could relate to the packaging, colors, and design. 

How did ZIGMA8 | 360 Degree Creative Communications perform from a project management standpoint?

The team met all of their deadlines. Throughout the project, we communicated through email and phone calls. They were excellent at presenting ideas and waiting for confirmation. ZIGMA8 delivered everything we asked of them.

What did you find most impressive about them?

It felt like they were a part of our company. We’d never had such a collaborative partnership with a service provider before.

Are there any areas they could improve?

They’re a bit more expensive than other service providers in Iran, but it wasn’t a negative point for us. It was worth it.

Do you have any advice for potential customers?

Trust ZIGMA8. You won’t regret it.