Building the Digital Future

Zibtek offers Full stack development, Web design, and Digital marketing. Our experts serve Fortune 500 to midsize businesses and startups. Our agile methodologies enable us to effectively handle software projects of any scale and complexity, quickly and cost effectively. Our 250 + experienced engineers, managers, and technology professionals collaborate between our 3 global locations and serve our clients throughout the entire software development lifecycle.

Services Include:

  • Mobile app development 
  • Web App Development 
  • E-commerce
  • Enterprise Solutions
  • ERP & CRM Integration
  • U.S. managed offshore developers
  • Design
  • SEO/SEM/PPC
  • Cloud computing
  • Full Stack Development
 
Undisclosed
 
$25 - $49 / hr
 
50 - 249
 Founded
2009
Show all +
Draper, UT
headquarters
other locations

Portfolio

Key clients: 

Adobe, Gameplan, Princeton Review, Zinch, Chegg, Orabrush, RE-volv, Gandysoft, Finworx.

Reviews

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Backend Dev for Social Media Software Tool

“They were the most enthusiastic employees we could have hired.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2015 - Ongoing
Project summary: 

Zibtek provided staff augmentation to support social media API documentation and data analytics, cleansing, and storage. The team provided full stack programming with a focus on backend systems.

The Reviewer
 
11-50 Employees
 
New York, New York
Director of Customer Analytics, LiftMetrix
 
Verified
The Review
Feedback summary: 

Zibtek’s engineers worked as a diligent and enthusiastic extension of the in-house programming team. As they worked on three simultaneous projects, they used Slack and Jira to clearly communicate and establish project requirements, easily mitigating problems related to time zone differences.

BACKGROUND

Introduce your business and what you do there.

My prior company, LiftMetrix, was acquired by the social media management software tool HootSuite. We help small and large companies publish their social media. When LiftMetrix worked with Zibtek, it was an analytics company focused on social data.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zibtek?

We had been short on engineers. While in the process of hiring, we thought we could fill that gap with staff from an outsourced firm.

SOLUTION

What was the scope of their involvement?

The team completed the job from start to finish, optimizing along the way. After Zibtek pulled data from social networks, they cleansed, stored, and packaged it for use on the frontend. They build a lot of backend systems for us to digitize as well. Developers did full end-to-end coding for the frontend and backend with a focus on the latter. They understood how to optimize API calls, write that efficiently into a server, and make it usable to us at scale. After reading the documentation, they asked us which programming language to write it in. They found the best way to reduce the number of API calls and store that data in the backend server.

What is the team composition?

Jared Cambra was our business and project management point of contact for three simultaneous projects. He worked with a development team, and assigned a specific engineer for each project. When we got into the technical information, our team spoke directly with their engineers.

How did you come to work with Zibtek?

Zibtek reached out with a cold email, which we don't often respond to. They had a good pitch and had found us in a time of need. First, they did a short two-week test to demonstrate their capability. The monthly results were good, so we kept them on. Though we ended up hiring more engineers in-house, we liked having outsourced developers who we didn't have to necessarily manage. We found special and new projects for them to maintain, and continued our engagement for almost three years. That was a much longer relationship more than we ever expected.

What is the status of this engagement?

We started working together in mid 2015, and they're still on retainer.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The best thing about Zibtek is their communication. It doesn't feel as outsourced when our engineers speak directly to theirs. They function as an extension of our team and we direct them on a daily basis. This dynamic allows us to manage them as if they were in our office. Secondly, they're diligent about getting things done. They work off hours from us, but accommodated the overlapping hours we requested. It always seems like they're working more than we necessarily pay for. Either they're very skilled and efficient coders, or they're going above and beyond to put in extra time for us. We typically find that they finish projects or short-term timelines more quickly than we'd expect.

How did Zibtek perform from a project management standpoint?

We used Slack for daily standup and communications, and assigned tickets through Jira. They handle everything related to that and consistently hit deadlines. Jira also works as a communication tool, since it allows us to set our expectations.

What did you find most impressive about them?

Their general attitude and communication were their strongest assets. The team was consistently motivated and seemed excited to work with us each day. It felt like having an employee who came in every morning enthusiastic to learn and crush their work. Their attitude yielded really good timelines, deliveries, and communication. We never had any problems arise from working in different countries and time zones. They were the most enthusiastic employees we could have hired.

Are there any areas they could improve?

I wish they’d expressed stronger opinions at times. They looked to us for most project management and tech decisions, including due dates and what coding language to use. We often move quickly, so I'd love for them to tell us their ideas and be more assertive.

Do you have any advice for potential customers?

It’s best to open up a communication dialogue directly with the engineers and to work through Slack. They are as communicative as any in-house employee, and can act as an extension of your team.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    We have recommended them in the past.

Custom Web Platform Development for Marketing & Branding Company

"They never wasted effort or went down the wrong path."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb. 2012 - Dec. 2015
Project summary: 

Zibtek created an e-commerce platform using C++. They conducted A/B testing, API integration, and CRO. They also updated the platform and ensured order information was properly processed and transmitted.

The Reviewer
 
11-50 Employees
 
Salt Lake City, Utah
Scott Wright
CFO, Molio Inc.
 
Verified
The Review
Feedback summary: 

Although their coders are part of an offshore team, they were able to avoid miscommunication and project delays effectively. They demonstrated an understanding of the business needs related to the project and executed what was required. They communicated regularly and were trustworthy partners.

BACKGROUND

Introduce your business and what you do there.

I’m the CFO of Molio, a video marketing and branding company that develops software platforms for showcasing work and for e-commerce needs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zibtek?

We needed to build an e-commerce platform.

SOLUTION

What was the scope of their involvement?

They worked on an e-commerce platform for us using C++. The platform has various landing pages used for A/B testing. We would have users land on different sites and measure the conversion rate based on the pages’ content. They helped us make those ongoing, rapid changes, in order to capture as many conversions as we could.

We had a large volume of orders, so order information needed to process properly in our fulfillment software. They set up the data for one system, making sure it would flow properly into our other system through API integration.

What is the team composition?

I primarily worked with Cache (Founder, Zibtek), who served as our project lead. People from my team worked directly with other individuals from Zibtek, both in the U.S. and India, where they had four or five individuals who handled much of the coding.

How much have you invested with them?

We spent around $400,000.

What is the status of this engagement?

We started working with them in February 2012 and concluded our work in December 2015. Over this period, we typically used them heavily for three to four months, then slow down progress to determine our next steps before continuing work.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have any quantitative metrics for their work, but they were able to bridge the gap with their offshore team exceptionally well. Their U.S. team worked to ensure that the project scope and requirements translated properly to their overseas developers. We were consequently able to avoid wasting time and effort during development, and the final product matched our expectations.

How did Zibtek perform from a project management standpoint?

I don’t know what tools they used internally, but we had regular meetings with the development team and project leads. On a monthly basis, we met with senior-level people, making sure that we had the right roadmap in place. One of their managers came on-site to our office at least once a month. They never wasted effort or went down the wrong path. We mainly used email and Skype to communicate.

What did you find most impressive about them?

They were able to grasp what we were looking for. I was able to explain the needs of our business, and their team translated our needs for development, making sure coders delivered what we specified. We don’t have a lot of internal software people, so their partnership was beneficial to us. Despite my limited understanding of the software development cycle, I didn’t hire someone on our side because I could trust them to provide an end-to-end solution.

Are there any areas they could improve?

One of the challenges with a partnership that includes an offshore team is making sure that resources are available when needed. There was turnover in the team, so we didn’t have the same resources available at all times. However, I don’t know if they could improve on this without costing additional money.

Do you have any advice for future clients of theirs?

It’s important to lay out a good business strategy, and trust them to translate that into what is possible in the software world.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web App Dev for Referral Automation Platform

"We were able to ramp up our developer staff at about half the price we would’ve had to pay had we hired locally."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2014 - 2016
Project summary: 

Zibtek did development on multiple projects involving PHP-based platforms. They worked on both frontend and backend software.

The Reviewer
 
1-10 Employees
 
Draper, Utah
Steve Gickling
CTO, QuotaDeck
 
Verified
The Review
Feedback summary: 

Zibtek offered a team of developers who provide clean, high-quality coding for an affordable price. Despite the time zone difference and language barrier, they were able to deliver on time and within budget.

BACKGROUND

Introduce your business and what you do there.

While working with Zibtek, I was the CTO at QuotaDeck, which is a firm that crowdsources introductions between companies and clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zibtek?

We needed a staff of programmers to join our team and assist with software development.

SOLUTION

What was the scope of their involvement?

They worked on multiple projects with us that consisted of development on both the frontend and the backend of PHP-based platforms. For example, they developed a PHP-based web app for us.

What is the team composition? 

Zibtek provided us with two India-based developers, an India-based project manager, and a stateside project manager.

How did you come to work with Zibtek?

We vetted a few developer firms and decided on Zibtek because they had the most experience and delivered the cleanest code. It was also a plus that we’d get a U.S.-based project manager.

How much have you invested with them?

We spent about $9000 a month over the course of two years. 

What is the status of this engagement?

We worked with then from about 2014 to 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We tracked their daily and weekly progress using the Scrum approach. The code quality was good — about 4.5 out 5 stars. The speed of their work was about 4 out 5 stars.

How did Zibtek perform from a project management standpoint?

From a project management standpoint, they performed at about 4.5 out of 5. We had weekly deliverables, and they would always deliver on time. 

To communicate with them, we used Skype and Trello.

What did you find most impressive about them?

We were able to ramp up our developer staff at about half the price we would’ve had to pay had we hired locally.

Are there any areas they could improve?

The only thing I’d suggest is to ensure their stateside project manager is conducting QA.

Do you have any advice for potential customers?

Be prepared for a language barrier and time zone different. It’s an expected reality when you’re outsourcing, but it’s something to keep in mind when deciding between a local or overseas firm.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer