Yudiz Solutions Pvt. Ltd.

Introduce your business and what you do there.

I’m an executive at an e-commerce company with an on-demand delivery mobile app that allows customers to send and receive anything anywhere.

What challenge were you trying to address with Yudiz Solutions Pvt. Ltd.?

We’d build the MVP and hired Yudiz Solutions to continue the development of our apps.

What was the scope of their involvement?

Yudiz Solutions has taken over the development of our applications. They use Node.js for the backend of our web application and React Native for our cross-platform mobile app. The apps enable food deliveries and package delivery from one place to another.

What is the team composition?

We have a dedicated team working full time, including a tech lead, two frontend developers, one backend developer, and DevOps. Our key project manager is Harshad (Sr. iOS & React Native Developer).

How did you come to work with Yudiz Solutions Pvt. Ltd.?

A teammate from Yudiz Solutions approached me through LinkedIn. I had a meeting with their management and told them that I couldn’t engage with anyone without any testing. 

We sent out an RFP through a website where we submitted information about the project and requested a test to see who could fill our requirements. I gave this test to several companies, and Yudiz Solutions achieved the highest score by a big margin; Yudiz Solutions scored a 90, and the second place scored 60.

How much have you invested with them?

So far, we’ve spent $100,000–$150,000.

What is the status of this engagement?

We started working together in June 2020, and the engagement is ongoing. We’ll potentially work on a new project together after this one is completed.

What evidence can you share that demonstrates the impact of the engagement? 

Thanks to Yudiz Solutions’ work on the apps, we have around 40,000 users, 50,000 signups, and over 60,000 downloads in just one city. We have 250 couriers, and our database supports 1,500 total couriers. With over 300 business partnerships, we’ve fulfilled over 34,000 orders. 

Additionally, the team has been great at reducing bugs in the apps. Since we couldn’t hire a QA team due to our budget, we tested the app ourselves before going to market and experienced many bugs in the beginning. I give Yudiz Solutions full credit on getting used to the app and understanding its ins and outs, given that they didn’t build it from scratch, and they’ve continued the code from a previous provider.

How did Yudiz Solutions Pvt. Ltd. perform from a project management standpoint?

We use Jira for project management, where we set tasks that we update every two weeks. Yudiz Solutions has a tech lead who manages their developers, and we have a project manager on our side. As for communication, we use Slack, Google Meet, email, and sometimes Trello for the designers. 

What did you find most impressive about them?

Yudiz Solutions is professional and responds quickly if there’s any problem. Their backend developer is amazing; he controls the app and saves us time, which is a big part of why we continue our relationship with Yudiz Solutions.

Additionally, they didn’t increase their fees due to the COVID-19 pandemic. While many companies changed their contracts, Yudiz Solutions has kept their contract from 2020, which is great. 

Are there any areas they could improve?

They could use a productivity tracker to inform us how many hours the developers are working to help me control the project. I’m busy with other sides of the business and often multitask, so I would appreciate it if Yudiz Solutions could email us a monthly or weekly report to know how the developers are doing and who’s losing time or browsing other sites. 

Do you have any advice for potential customers?

I would highly advise working with Yudiz Solutions; they’re professionals at problem-solving.

Introduce your business and what you do there.

I’m the founder of EZQ Marketing, a marketing and consulting company.

What challenge were you trying to address with Yudiz Solutions?

I needed help with developing my clients’ solutions.

What was the scope of their involvement?

Yudiz Solutions is my development partner. They do anything from mobile app development to website development. They mainly focus on the mobile app part. I’ve developed over 10 mobile apps with them. They take care of generating APIs, dashboards, etc.

I sit down with them and we create a work plan of what we’re doing. I meet with my client, give them a potential solution, and they give me the pricing. I then go back to Yudiz Solutions with what the client needs and they give me a solution. 

I have in-house developers for some projects except mobile apps. My in-house developer is developing the web app and the whole database structure, and Yudiz Solutions comes in and I tell them what I want on the iOS side. 

They develop the UI/UX and the API, and they do what the client needs. For the past months, we’ve been going back and forth with the client with testing and enhancements. We started with phase one and now we’re starting phase two which is the enhancement process.

My customer is a ladder inspector, and we developed a web app that connects to their main system. The API that we have between the app and the web app is what Yudiz Solutions did for us. We’re developing in Swift, the native iOS language. The API and structure are being developed in Laravel.

What is the team composition?

I started working with Rajesh (CTO) initially. Typically, I deal with their project managers.

How much have you invested with them?

We spent $60,000 on the current app. I have a potential $80,000 worth of projects that they’re helping with at the moment which started in February 2020.

What is the status of this engagement?

We started working together in July 2013, and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

I've worked with my fair share of bad developers. I’ve stuck with Yudiz Solutions because they’re very professional and deliver quality work. One of the apps that they developed for me has been downloaded over 1 million times.

How did Yudiz Solutions perform from a project management standpoint?

There are no problems, and their English is fluent. We work a lot via Basecamp. There’s a lot of transparency and detailed information.

What did you find most impressive about them?

Yudiz Solutions is very responsible and professional. They’re also organized.

Are there any areas they could improve?

They could do a better job of knowing what I want without my telling them. 

Do you have any advice for potential customers?

Be very detailed. My problem is I have a lot of things in my head and I expect people to understand me. Don’t leave out details. There are common sense things that people understand and there are other things that you need to express.

Introduce your business and what you do there.

My organization is called Pink Dog Media. We're a video production and marketing company. I am the owner of the company as well as a video producer.

What challenge were you trying to address with Yudiz Solutions Pvt. Ltd.?

We’re a small business and we had just started, so we needed a website.

What was the scope of their involvement?

 We needed a website that would be able to showcase our video portfolio. They came up with the design of the site and did the front- and backend development. They used WordPress with a WPBakery plug-in. They also made sure the site was SEO-friendly.

What is the team composition?

I was in Dhruv (Business Development Executive) and he got the project going, and he was communicative, helpful, and understanding. Then he handed the project to Karan (UI/UX Designer). He was very patient, friendly, easy to work with, and communicative as well.

How did you come to work with Yudiz Solutions Pvt. Ltd.?

They were referred to me by a family member who worked on a web and app development project with them. I decided to work with them because they answered all my questions and seemed to know what they were talking about. We talked to a lot of other companies, but Yudiz Solutions Pvt. Ltd. offered quality work at a good price point. They showed us examples of their portfolio, and they were really good.

How much have you invested with them?

We spent between $800–$900.

What is the status of this engagement?

The project lasted from August 2019–May 2020.

What evidence can you share that demonstrates the impact of the engagement? 

The site looked exactly what we wanted; they gave us a really beautiful website. We’ve had really great feedback as well; people love the look and feel. It’s very user friendly.

From our perspective, we’re able to do what we need on the backend. Our reports on SEO have been positive as well.  

How did Yudiz Solutions Pvt. Ltd. perform from a project management standpoint?

They were very forthcoming and communicative. On top of that, they were open to constructive criticism and feedback. Everything we wanted done, they did without questions. They worked very hard to deliver what we wanted.

Mostly, we used email for day-to-day communication. Then when it came to the website, we used Basecamp. Then we had meetings on Skype.

What did you find most impressive about them?

I was impressed by their patience and responsiveness. If we didn’t like something, they would change it, no questions asked. We never had an argument with them and they were very polite. They were wonderful to work with.

Are there any areas they could improve?

Perhaps between presenting the design and building the site, they could have given us a little style guide. Other than that, they were great.

Do you have any advice for potential customers?

Be prepared because they work fast and hard. If you’re not prepared, your project is going to take a long time, but it will be your own fault. They’re very professional and so they work efficiently. Get all your documents ready ahead of time.

Please describe your company and your position there.

My company is specialized in the e-commerce and games. I am the co-founder.

For what projects/services did your company hire Yudiz Solutions Pvt. Ltd.?

To develop a gaming application.

What were your goals for this project?

Develop a gaming application from design to interface development and creating the game protocol/features/workflow.

How did you select this vendor?

through peopleperhour.com

Describe the project in detail.

- We shared the idea with Yudiz. - They came back to us with a clear and comprehensive proposals, both technical and financial. - After agreeing on the terms and timeline, they started the creating the game. - At every stage, they asked for our feedback and they incorporated any changes we wanted to make. - When the game was designed, we tested it frequently and made sure there are no bugs etc.

What was the team composition?

tehnical design sales project manager

Can you share any outcomes from the project that demonstrate progress or success?

the project was completed on time and exactly like we wanted it. the app is ready to be launched.

How effective was the workflow between your team and theirs?

extremely effective, cooperative, smooth and very structured.

What did you find most impressive about this company?

- their cooperation - willingness to listen to our feedback and make changes we suggest - their knowledge and expertise in the field of app development

Are there any areas for improvement?

none

Please describe your company and your position there.

I am the owner of Media Bypass, a platform for sharing information and news. Media Bypass is a new app that challenge old orthodoxies especially the ways news are shared/sold to the public. Our goal is to make life easy by sharing any information whenever needed

For what projects/services did your company hire Yudiz Solutions Pvt. Ltd.?

Media Bypass hired Yudiz Solutions Pvt.ltd to develop an idea and come up with IOS and android versions of mobile application

What were your goals for this project?

Initially we wanted to have an MVP to lay down the infrastructure for our platform by the end of 6 months which Yudiz managed to deliver exactly what we wanted. I want to thank the team for going an extra mile and added extra features that made the app outstanding

How did you select this vendor?

It was not easy to secure a trusted company that we could entrust our idea To get a team/company you can trust is the hardest thing to do and it is an exercise we would not like to do again.

We went through different company profiles in the interent and called them including emailing. the selection process was not easy. We read the thousands of reviews. Among all the companies we interviewed ,Yudiz was outstanding with a good team that knew their job and what the clients need.

The engagement process was excellent. One of their employees Mr Bhavik sacrificed a lot of his time to engage his team and worked in odd hours just to accommodate us due to time zone difference.

Describe the project in detail.

Once we identified our developer and signed NDA we kicked on with our meetings and through base camp we got mock ups and started discussing wire frames and the general overview of the project.

Yudiz team worked so well with Media Bypass team with a lot of cohesiveness. The project was to be delivered in 4 simple milestones. All the milestones were exactly delivered within the defined time frame.

What was the team composition?

Yudiz team had designers , project team leader and the actual app developers . the team was excellent and the could navigate through the problem to provide solutions for the project.

Can you share any outcomes from the project that demonstrate progress or success?

The app is a success and we have continuous download and our audience is happy. we collect news through the app and post them in our website. The small bugs that were there were managed by Yudiz team. They are still very supportive whenever we find a problem. We are grateful they have never shown us their back.

How effective was the workflow between your team and theirs?

Yudiz Solution are in almost all communication platforms you can imagine. this makes it easy for them to communicate so effectively to their clients. They also use the communication tools so well. You could confuse you are in the same rooms with them though offshore.

We were able to hold meetings and presentation until we finished the project without sitting in a common room. Their modes and methods for receiving payments is great and we never lost any coin in payments. All the milestone payments were well received and receipted on payment.

What did you find most impressive about this company?

At first, we though Yudiz Solution is just another company trying to sell what they don't have but later we realized their capacity and the knowledge harbored in them, They can handle any problem regarding mobile application development as far as we're concerned.

Are there any areas for improvement?

There are few areas we have identified that need some adjustment. we have discussed with Yudiz Solution so they can capture the areas in our next update. We also want to do the next upgrade and we are happy to do it together again.

Introduce your business and what you do there.

I own an affiliate marketing business that drives leads to clients wanting insurance or home refinancing options in the United States.

What challenge were you trying to address with Yudiz Solutions?

I needed to build a website and create advertising materials for official marketing campaigns. So, I was looking for a partner who could handle comprehensive website work.

What was the scope of their involvement?

We’ve done several projects together, some large and some smaller. They’ve created several different types of websites, many of which are custom WordPress developments based on specific criteria provided by us. They consider look, flow, and mobile compatibility. Additionally, the team has produced a few custom backend widgets.

What is the team composition?

There were 4–5 people involved in total. That included a project manager and an individual in charge of billing.

How did you come to work with Yudiz Solutions?

I was recommended to them, so I gave them a go. Now, I continue to work with them because I know I can trust their team. I need to provide them with confidential login details, their trustworthiness is key.

How much have you invested with them?

We’ve spent between $10,000–$20,000.

What is the status of this engagement?

Our work together started in January 2019. We still have regular work going their way.

What evidence can you share that demonstrates the impact of the engagement?

We don’t have any specific success KPI metrics for them, but they’ve always been able to deliver what I requested. I’ve been able to monetize the landing pages and websites they’ve produced. Whenever something needs adjustments, they’re able to sort it out with a little clarification. 

How did Yudiz Solutions perform from a project management standpoint?

They’re organized really well. The team works under the project manager, so I only need to speak with one person to communicate. That makes it really easy to deal with them. We have a Skype chat that I hop on to make requests. From there, they jump on tasks accordingly.

What did you find most impressive about them?

Yudiz Solutions completes projects with notable speed. I often work late at night and am able to reach them easily due to our time zone difference. They work hard to get things done.

Are there any areas they could improve?

We’ve had a few conversations about pricing because they’re a little more costly compared to similar companies. 

Do you have any advice for potential customers?

Make sure to outline the project’s scope clearly. They’ll take on the correct roles and responsibilities as long as you communicate it to them.

Introduce your business and what you do there.

I’m the software team leader at The Consultants for Business and Development in Saudi Arabia.

What challenge were you trying to address with Yudiz Solutions Pvt. Ltd.?

We needed a professional team to help us with the development needs of our clients.  

What was the scope of their involvement?

Together, we developed a material library web application for material connections of students in universities. Students can browse all materials and information like fixed media, videos, and photos. The application carries all the information about the materials. Using Beacon technology, the user can access the application only inside the library; not at home or anywhere outside location. The app is for native Android and iOS.

Currently, they’re working on an application that measures the habits of drivers. They’re also helping with a client that was looking for HIPAA compliance for medical software.

What is the team composition?

There are 5–15 people on the team depending on if it’s for an application, website, or piece of software. We have different teams for different projects.

How did you come to work with Yudiz Solutions Pvt. Ltd.?

We had a big project for a client that required developing all the tools for the business. I did research on LinkedIn and found 3–5 big companies in India. I visited them and stayed for one week. I chose Yudiz Solutions Pvt. Ltd.

What is the status of this engagement?

We started working together in 2016, and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Their work is high quality and they have a very professional staff.

How did Yudiz Solutions Pvt. Ltd. perform from a project management standpoint?

They have a good, professional project manager. He helps to ensure we receive good quality work. We use Skype and Trello. They help us with research too.

What did you find most impressive about them?

They are working toward VR and AR applications. We’re now starting a project regarding safety at home using a VR application.

Are there any areas they could improve?

No, they have a good team.

Please describe your company and your position there.

My company is called JC Web Design (www.jcwebdesign.co). I am the founder of the business and take care of the commercial side of all projects. I am also a senior designer and custom design 90% of my company's websites.

For what projects/services did your company hire Yudiz Solutions Pvt. Ltd.?

Yudiz Solutions was hired to take care of the development of a website for selling and buying tickets to events. 

What were your goals for this project?

The goals were to have a capable development team handle the frontend development of the bespoke designs provided and then do the entire custom backend development of the platform.

How did you select this vendor?

I have collaborated with Yudiz over many years, and they have supported my business with a variety of projects of different sorts and levels of complexity. 

Describe the project and the services they provided in detail.

Yudiz helped us create a custom multi-user event platform, which allows the buying/selling of tickets and different event packages. The job entailed also producing an 'Admin Panel' with many features and functionalities for management of the user and website data.

What was the team composition?

The project team had about 5-6 people all together, including, Kalyan Acharya, who has always been my primary point of contact. Incredibly supportive and with a positive attitude always for problem-solving and business development. Our project manager Disha, who's consistency and communication were paramount for the success of the project, and then the rest of the team of designers and developers, some of which I had direct contact with at different stages of the project.

Can you share any information that demonstrates the impact that this project has had on your business?

The project was successfully completed and launched last month, and though the plans were to wait longer for this, the client was so happy with the work and has already commissioned Phase II of the project. This website is no doubt one of my best portfolio pieces and has already earned me more business from other customers who have been impressed by it.

How was project management arranged and how effective was it?

The project management was handled basically by Kalyan Acharya, my main point of contact in Yudiz, and always ready to help my business succeed and jump into any project to ensure its best outcome. The other point of contact in terms of management was Disha, who is always very thorough, sharp and owns her role.

What did you find most impressive about this company?

Everything. For many years I looked for the right team to collaborate with on an ongoing basis. I looked for outsourcing in many parts of the world and tried and failed on many projects. Yudiz Solutions have proved to be reliable time and time again and empowering to my business. I cannot recommend them enough.

Are there any areas for improvement?

I cannot really fault Yudiz. Their communication is great and the end results are always on point. Equally important, their commitment is always there and they are flexible and willing to work with you to achieve the desired results and overcome any challenge that may present itself. 

Please describe your company and your position there.

I’m a project manager for a media company.

For what projects/services did your company hire Yudiz Solutions Pvt. Ltd.?

We needed an engineering team that knew how to work with Unity.

What were your goals for this project?

We wanted a game with ten levels, custom soundtracks, and custom graphics.

How did you select this vendor?

They were recommended by a friend.

Describe the project in detail.

They created a hotel booking game with Unity. Each level has a certain number of bookable rooms. Book the required rooms via a random number generator (RNG) and you win the level.

What was the team composition?

We worked with a development team, including backend developers, along with a project manager and a graphic artist.

Can you share any outcomes from the project that demonstrate progress or success?

We launched without any issues.

How effective was the workflow between your team and theirs?

It was effective and we had no problems.

What did you find most impressive about this company?

Their commitment to the project stood out. They were always around to answer questions or stay late if needed.

Are there any areas for improvement?

No, I can’t think of anything.

Introduce your business and what you do there.

I’m the founder of a mobile application that provides social networking for professionals on LinkedIn.

What challenge were you trying to address with Yudiz Solutions?

I started a fixed-price contract with them to deliver my Android and iOS native app.

What was the scope of their involvement?

I contracted their development team in India to design, build, and deploy my mobile application. They deployed the mobile app to stores and to the AWS platform, where my website was already hosted.

What was the team dynamic?

We worked with a developer.

How did you come to work with Yudiz Solutions?

I approached them based on their ratings on Clutch.

How much have you invested with them?

$10,000–$25,000.

What is the status of this engagement?

We worked with them from Dec. 2017 – Dec. 2018.

Describe the impact this engagement has had on your business.

I went through social media marketing, network marketing, and seminars, and I acquired a lot of users within three months of going live. However, my application was later completely hacked. There was an intrusion in the database, and I immediately got in touch with AWS to understand what had happened.

After the audit done by a couple of consultants I contracted—along with the AWS consultants—it appeared that the application hadn’t been properly deployed to the servers. Their report noted that there’s an instance in AWS that should’ve been used to protect and back up the database. The Yudiz engineer who deployed the application didn’t deploy the database, so it wasn’t sitting in the instance of AWS. For this reason, I lost all my users and my application.

It had a huge impact on my business. I lost all the users I’d acquired over time. Yudiz deployed the application, but they didn’t close the port, so everyone could access the database through FTP. That was indicated by AWS, which sent me a couple of emails. Yudiz didn’t deploy the database into the Relational Database Service (RDS) instance of AWS. They kept the database on their servers, but without backup.

The application is completely buggy, and I’ve closed it on the app stores. All the effort I spent over 18 months in order to get this business started is gone. This was because of a simple mistake that could’ve been prevented if Yudiz had deployed the application jointly, in a secure RDS instance, and had closed the port. I’m very frustrated. I’ve lost my business.

I spoke to an agent of a privacy office, and I got in touch with all the users I could, which has been time-consuming for me. I shared the code with two auditors, and they told me it was buggy. It’s difficult to ask a company to jump in and work on the code from another developer. Every company I approached proposed starting from scratch, which may also be because they wanted a larger contract. I’ve already spent around £35,000 on this project, not only for Yudiz’s work, but for everything around it, from the website to marketing, the AWS infrastructure, and all the privacy office fees I had to pay.

How did Yudiz respond to any issues that arose?

I forwarded the emails I received from AWS to the CEO of Yudiz, and he told me it wasn’t their responsibility. I tried to communicate with them so they could repair my issue. It was difficult to make Yudiz understand what was happening, so they just pushed back, saying they weren’t responsible for third-party components.

I wasn’t asking them to take responsibility on that, but they made a mistake deploying the mobile app securely to AWS without considering the guidance and instructions given by AWS for deploying the app, specifically on making sure it isn’t made open to the public.

How was project management handled?

The fixed-price contract they signed with me included a project manager, but there wasn’t one assigned. There were only a couple of developers working offshore, and I wasn’t talking to them. The communication was very difficult, as everyone was working over Skype and the connectivity was quite poor. Because there was no project manager assigned, I had to manage the developers. I didn’t even see a project management plan.

We had a very difficult relationship, they didn’t deliver up to standards, and I was coming across multiple instances of requirements taking multiple iterations to complete. It took about a year to complete a mobile app that should’ve been done in six months.

I had communication issues with their team, and the developer wasn’t very competent. My database was hacked, and I didn’t even have access to the database, which was on their servers.

Is there anything that the vendor did well or that you would consider a strength?

No, I can’t think of anything.

Have they taken any steps to resolve the situation?

They told me I needed to pay them more money for them to resolve the situation. I wasn’t asking them to take on the responsibilities of AWS, but AWS isn’t responsible for databases that aren’t stored in an RDS instance.

When I approached them and asked whether they had any backups, they told me they didn’t, but that they could deploy the release they’d deployed one year ago. I told them to go ahead and do it but, when they did, there were no users anymore. It didn’t make sense to have a mobile application with zero users after 18 months, where I’d had 10,000 users before.

This company is based in India and I’m based in London, so it’s very difficult to start a legal process. I don’t want this to be repeated with other customers. It may not be a problem with Yudiz as a whole, but with one of their employees who did this incorrectly. I’m completely dissatisfied, and I don’t understand how their founder isn’t willing to come to a compromise. I’ve been completely penalized. I paid Yudiz for nothing.

What advice do you have for clients with similar needs to yours?

I wanted to share this information because it’s important for future clients to know that they should look at the deployment package before sending it to their hosting service. The solution went live, and we encountered several issues after that, which they tried to remediate. That was going on live, while I was acquiring users through marketing. The success of a mobile app is based on the volume of people we’re attracting.

If the client is looking to work in a fixed-price manner with an offshore team, they have to make sure there’s a collaboration platform available to exchange documents. Secondly, they should be aware of the fact that there’s a lot of handholding involved. When we’re not in direct touch with people, the communication has to be very clear, and there needs to be a real project manager involved, who’s able to monitor the activity and serve as the single point of contact for the client.

Another important aspect is to have an AWS consultant involved from day one, who can monitor what’s being done on the servers and ensure that the guidance given by AWS is respected when touching servers or changing instances.

Lastly, it’s important for clients to perform a quality check of the work before paying.