What evidence can you share that demonstrates the impact of the engagement?
I don’t have metrics to share, but we’re definitely happy with what Yellowchalk provided in terms of designs and guidelines for putting together the web pages and the wiring behind them.
How did Yellowchalk perform from a project management standpoint?
This is an area where they can improve a bit. When we first started talking with Yellowchalk, they had no concept of project management. A more established company and project organization would start with a statement of work and scope out the whole thing, detailing technical specifications, deliverables, and so forth. We had to teach them all these things and introduce a new philosophy to their company. Yellowchalk was not used to a corporate style of working, but rather an Agile one. They were directed to put everything down in terms of the schedule and project plans and stick to it. They needed some hand holding at that point in time, but they have since incorporated this structure into their work style and are doing far better with other clients.
One of the resources had to rush home for an emergency, to a far-away location. This affected the whole project and led to a delay.
What did you find most impressive about them?
Despite not having a project plan in place, Yellowchalk still showed commitment. They stuck to our dates and were open to constructive criticism. If we didn’t like something and wanted to change it, Yellowchalk was flexible in response to every request.
They also have a robust network and provided connections to other experts and professionals, which we needed for our startup. This was an unexpected bonus.
Are there any areas they could improve?
There is always more to learn about the technology and designs they incorporate, as things are changing constantly. New technologies, styles, and formats will be a part of Yellowchalk’s continuous learning process.