YapApp India Pvt Ltd

BACKGROUND

Please describe your company and your position there.

I’m a banking and sales specialist.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YapApp India Pvt Ltd?

We needed Android app development.

What were your goals for this project?

We wanted the Android app to have the same features as our existing iOS app.

SOLUTION

How did you select this vendor?

The company reached out to us, offering its services. We interviewed their project manager and started working together.

Describe the project and the services they provided in detail.

We instructed their developers on how to replicate all of the iOS functionalities in an Android environment. They duplicated those functionalities and introduced an original design. They also handled app testing and bug fixes.

What was the team composition?

I communicated directly with their developers, even though they worked remotely.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The Android app is stable, thanks to extensive testing, and nearly identical to the iOS version.

How was project management arranged and how effective was it?

I took on the project manager role, communicating with the developers daily and assigning them tasks. Clear communication enabled us to work quickly and avoid miscommunications. Our line of contact and daily progress reports resulted in a stable app.

What did you find most impressive about this company?

The quality and professionalism of the app were outstanding. They kept their code clean and well-documented.

Are there any areas for improvement?

Initially, we had some issues surrounding bugs. They could improve their testing.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of a startup, BizGofer. We provide business assistance to entrepreneurs and micro-businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YapApp India Pvt Ltd?

We needed development for our first working prototype of an iOS app.

What were your goals for this project?

We wanted an app that would allow customers to chat with an assistant, make a purchase, and view their orders.

SOLUTION

How did you select this vendor?

We selected them because of their good communication skills and fair pricing offer.

Describe the project in detail.

They developed an iOS application with content management and an integrated e-commerce backend. They also built in a Zendesk chat for online business assistance.

What was the team composition?

We communicated the direction with a project manager. They provided a designer, a developer, and testers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Following the successful launch of the app, they’ve provided fantastic customer service along with any fixes we’ve needed.

How effective was the workflow between your team and theirs?

Working with them was effective and they managed everything easily. They had strong communication skills.

What did you find most impressive about this company?

Their willingness to fix anything quickly stood out to us.

Are there any areas for improvement?

No, we’re very satisfied.