This review was updated on November 26th, 2019, by the client. New content is below:
Introduce your business and what you do there.
I’m the co-owner of Credit Booster. We help our clients reach a maximum credit score by either fixing issues on their credit or giving them a boost through our programs.
What challenge were you trying to address with XPLAI?
We needed to have an animated video that would convey our services to our clients. We wanted to simplify the process and control what our business is about.
What was the scope of their involvement?
The team at XPLAI was involved in the whole process. Along with animation, their team assisted with scripting and storyboarding. There were a few different versions, but the final product ended up being a minute.
What is the team composition?
In total, I’d say we worked with six to 10 people. We had contact with animators, the project manager, and their CEO.
How did you come to work with XPLAI?
I saw their positive reviews on Google.
How much have you invested with them?
We spent just under $10,000.
What is the status of this engagement?
We worked with XPLAI from August–November 2019.
What evidence can you share that demonstrates the impact of the engagement?
We were extremely happy with XPLAI. They’re professional and skilled at what they do. Their team was excellent at getting back. Every time we had a question or wanted to change a stylistic element, they were quick to respond. Communication was also seamless. We’re going to work with them on more projects in the future.
How did XPLAI perform from a project management standpoint?
Their communication was excellent. We mainly used Skype. They would send a storyboard to us, and we would send along the proper feedback. Their team was ready to listen, quickly implementing before going into the actual process for animation and development. It was easy to work with them in a back-and-forth process like this.
What did you find most impressive about them?
Their team has a versatile skillset and are able to understand tasks quickly. Sometimes clients can communicate an idea to a vendor, but find that they have different visions. When we communicated our ideas to XPLAI, they presented an accurate vision. Even with changes, they were able to add additional ideas and insights. Typically, not everyone has the same vision but because of their skillset, it was easy to agree with their ideas.
Do you have any advice for potential customers?
If you come across XPLAI and are lucky to work with them on your project, you’re going to get excellent results.