Turning Your Great Ideas Into Successful Solutions

XB Software is a full-cycle development company of custom enterprise and BI solutions as well as own web products. We have a strong and dedicated team of IT professionals engaged in web & mobile app development, business analysis, and quality assurance. We are ISO27001, ISO9001 certified.

Our key areas of expertise cover:

1. Custom web apps development

  • ERP solutions
  • BI solutions and analytics platforms
  • Data visualization software
  • Online scheduling and booking systems
  • Fleet management systems
  • Tracking apps
  • Educational web apps

2. Development services with Webix JavaScript UI Library:

  • developing web apps with Webix from scratch (turn-key solutions from profound business analysis to implementation)
  • customization of Webix components
  • integration of Webix library or its components into existing applications
  • UI improvement of customers' apps using Webix

3. Development services with DHTMLX JavaScript UI Library:

  • developing turn-key solutions from profound business analysis to implementation
  • customization of DHTMLX components
  • integration of DHTMLX library or its components into existing applications

4. Hybrid, cross-platform and Android mobile application development

5. Full-cycle software testing and QA

6. Staff Augmentation (Web developers and QA engineers)

Key Products:

Webix JavaScript UI Library

DHTMLX

GanttPRO

 

 

 
Undisclosed
 
$25 - $49 / hr
 
50 - 249
 Founded
2008
Show all +
Minsk, Belarus
headquarters
other locations
  • 1420 Spring Hill Road, Suite 600
    McLean, VA 22102
    United States

Portfolio

Key clients: 
App Orchid, BackGate
Integrated Scheduler Module For Efficient Task Management Image

Integrated Scheduler Module For Efficient Task Management

Fully customizable integrated module for task tracking and scheduling that enables businesses to simplify the project management process in constantly changing environment. Provided functionality includes workflow management, employee time tracking, and efficiency assessment. The module can be effortlessly integrated into the ERP system and provide additional functionality without causing delays in the workflow.


Technology stack: Node.js, DHTMLX, React.js

Full case study: Integrated Scheduler Module For Efficient Task Management
Project Management Application Based on the Gantt Chart Image

Project Management Application Based on the Gantt Chart

An online Gantt chart application that provides cutting-edge features for efficient project management. The app offers a wide range of functions for project scheduling, activities assignment, monitoring, and resource management. Team collaboration features such as task comments and attachments increase team productivity and efficiency.


Technology stack: Node.js, DHTMLX, Webix

Full case study:

Delivery Management System Image

Delivery Management System

Online package delivery management system that allows improving logistics companies workflow by streamlining work processes for dispatchers, warehouse workers, and drivers.

Full case study: Delivery Management System

Free Fleet Management System Demo

To try it for free and learn how to track, manage, and analyze everything about your fleet easily follow the link: https://xbsoftware.com/fleet-management-system-demo/ 

Multi-modal Transportation Management System Image

Multi-modal Transportation Management System

A powerful transportation management system (TMS) with GPS tracking for different types of vehicles. This system allows users to keep fleet information updated, and helps your drivers to choose quicker routes and avoid costly delays.

Key technologies: Node.js, WebSockets, Webix, React, PhoneGap, Braintree, MapBox, MongoDB, MySQL

Check out the full case study with the live

360° ERP System for Real Estate Image

360° ERP System for Real Estate

XB Software created a custom web-based full-featured ERP software for a real estate company with an in-build CRM module and a web portal to embrace all business processes and give them the best control and management.


Key technologies: Node.js, Webix, React Native, HighCharts

Full case study:

Real Property Portal Image

Real Property Portal

The real estate portal was designed to give all users a simple and effective way to access and search the commercial real estate property database, using a variety of search parameters.

Key technologies: Node.js, React, GoogleMaps, MySQL


Full case study:

Online Logistics Platform for Carriers and Shippers Image

Online Logistics Platform for Carriers and Shippers

The logistics platform connects carriers, shippers, and drivers into one working chain, connect them with each other, interact, and transport cargo safely and reliably.

Key Technologies: Node.js, React, react Native, Mapbox, MySQL, MongoDB


Full Case Study:

IoT Monitoring and Analytics System Image

IoT Monitoring and Analytics System

The IoT tracking and monitoring system connects sensors and metering devices for lighting, air conditioning, thermostats, electricity, and plumbing via the Internet and transmits data for storage, analysis, monitoring, and invoicing.

Key technologies
: Node.js, Webix, WebSocket 

Full case study:

Custom CRM Software For Real Estate Business Image

Custom CRM Software For Real Estate Business

XB Software created a full-featured CRM system to meet the utmost demands of a company that operates in the real estate sphere. The advanced CRM system organizes all customer data and facilitates work with clients.

Key technologies: Node.js, Webix, React, HighCharts

Full case study

Online Marketplace for Cars and Spare Parts Selling Image

Online Marketplace for Cars and Spare Parts Selling

This solution allows searching for a particular type of car to rent or buy. Users can leave a request for a specific type of a vehicle and receive notifications when it appears in the catalog. 

Key technologies: PhoneGap, PHP, React

Full case study: Online

marketplace
Truck Booking and Monitoring System Image

Truck Booking and Monitoring System

A truck booking system that allows clients to rent a truck online and monitor the state of their cargo in real-time. The system helps to reduce fuel losses, improves fleet management, and increase customer satisfaction.


Key technologies: Node.js, WebSockets, DHTMLX, JavaScript, MapBox, MongoDB, MySQL

Full case study with the live demo:

System for Efficient Car Service Scheduling and Warehouse Management Image

System for Efficient Car Service Scheduling and Warehouse Management

This solution allows company management to schedule vehicle services, monitor the availability of car components in warehouses, assess the overall performance of employees, and much more.

Key technologies: dhtmlx, PHP, Laravel, Webix

Full case study: System for Efficient Car Service

Scheduling and Warehouse Management

Interactive Student Performance Tracking App

The application provides users with access to interactive grading dashboards. Teachers can review the overall curriculum progress, individual average grades, attendance, grade by subject, and others. 

Key technologies: NodeJS, Webix, CSS, HTML5

Full case study:
School Schedule Maker App Image

School Schedule Maker App

A web-based software solution for schools that allows creating class timetables with ease. The schedule maker app has an intuitive user interface with drag-and-drop support. Auto-assignment feature allows saving time on creating timetables and helps to ensure compliance with government regulations.

Key

technologies: dhtmlx, OptaPlanner
GPS Vehicle Tracking System Image

GPS Vehicle Tracking System

A GPS vehicle tracker that provides entrepreneurs with reliable and timely information about fleets’ location and on-board information of the cars. The application also helps drivers to get information about traffic jams and choose the best way to get to the checkpoint. The GPS vehicle tracking system is needed for monitoring schedule adherence of vehicles in service.

Key technologies we

used: JavaScript, Laravel, MySQL, PhoneGap, PHP, Yandex.Kit

Full case study: GPS Vehicle Tracking System

Workforce and Facility Management Suite

A workforce and facility management suite allows to administer workflow starting from contracts creation, staff time management and completing with reports on working hours and implemented work using mobile devices.

Key technologies: Webix, NodeJS, PHP, JavaScript, PhoneGap, HighCharts,

MySQL, NFC-tags, PhantomJS

Intuitive Online Appointment Scheduling System for Salons

A multi-featured leading booking system for hairdressing salons that allows users to select the type of service and make an appointment for the future visit to the salon. The system allows Clients to select services and book appointments with hairdressers, Employees to manage bookings and personal data,

Administrators to manage a salon and edit employees.

Key technologies: PHP, JavaScript, MySQL, DHTMLX, jQuery

Web-based Educator Developed Software

A web-based educator program that helps educators meet state and federal compliance requirements with less effort while improving the overall quality of the work.

Key technologies: JavaScript, MySQL, PHP

Stand-alone Peer-To-Peer Video Chat Application Image

Stand-alone Peer-To-Peer Video Chat Application

A straightforward stand-alone peer-to-peer video chat application. It provides quick, convenient and highly secure video/audio and text messaging for peer-to-peer and group communication between the employees from the same company. Implementation of the peer-to-peer application allowed the client to use a wide variety of possibilities in communication, share information and save time for additional steps and

negotiations.

Key technologies we used: WebRTC, React.js, NodeJS, Docker, MySQL, Redis, Redux, Nginx

https://xbsoftware.com/case-studies-webdev/standalone-peer-to-peer-video...

Economic and Investment Research Tool Image

Economic and Investment Research Tool

A web application for dynamic search and visualization of vast volumes of macro and micro economic information. It provides access to 4 million of valuable data series stored in one platform. The end-users of the tool are economists, analysts, and economic researchers.

Key technologies we used: NodeJS, JavaScript, MongoDB, Webix, WebSockets, Backbone.js, Gulp, HighCharts, Java, Microservices, PhantomJS,

Python, Redis, SaaS, Solr, Webpack
Custom-made Event Management and Planning Software Image

Custom-made Event Management and Planning Software

A flexible web-based management system for scheduling meetings and events. It helps to manage a fast-changing environment of people, arrangements, and meetings to create a distinguished guest experience.

Key technologies we used: PHP, DHTMLX

Full-featured Project Management Solution for Construction Industry Image

Full-featured Project Management Solution for Construction Industry

A web-based project management software for a company that works in the construction industry. This management app provides a set of tools allowing to monitor the state of the current projects and assign employees to particular tasks.

Key technologies we used: DHTMLX, ReactJS

Data Management System For Scholarships Awarding Organization Image

Data Management System For Scholarships Awarding Organization

An easy-to-use online data management system for students applying for awards and award grantors. The app allows students to add, correct and store personal data, upload essays and transcripts, shortlist appropriate scholarships and apply for scholarships online. The award provider profile is designed to manage organization’s logo, description, address, and scholarships, as well as manage and track applications

for the given scholarships.

Key technologies we used: JavaScript, MySQL, PHP

UI Enhancement for Online Auction and Shopping eCommerce Platform Image

UI Enhancement for Online Auction and Shopping eCommerce Platform

A web-based for auctions solution with interactive interface design which allows buyers to order, bid a fair price and directly buy goods or services from the sellers over the Internet using a web browser. Moreover, the app with enhanced user interface allows connecting the unlimited number of sellers and

customers, showing appropriate goods and prices.

Key technologies we used: Webix, Node.js, MongoDB, JavaScript

UX Improvement for Web-based Healthcare Portal

A web-based health portal for access to knowledge about skin cancer that provides the opportunity to agree on the common diagnosis from several medical experts. Moreover, the website has a resource pack of images that can be used to educate specialists and non-specialists in melanoma

recognition.

Key technologies we used: Webix, Node.js, MongoDB

Online Medical Appointment Scheduling Software Image

Online Medical Appointment Scheduling Software

Healthcare scheduling software that allows booking medical appointments in a health center online. Moreover, users can reschedule or cancel their reservations, manage the history of visits, choose a type of medical service or a product, manage their health information.

Key technologies we

used: DHTMLX, JavaScript, Laravel, MySQL, PhoneGap, PHP

Economic Research Tool with Data Visualization Features

A comprehensive web-based tool for the analysis of core economic indicators and financial info with smart data visualization features. The application allows analyzing leading economic indicators and financial data quickly and efficiently. Users can create personal insights using extensive data

series.

Key technologies: Amazon EC2AWS, Elastic Beanstalk, Backbone.js, Docker, Gulp, HighCharts, Java, JavaScript, Microservices, MongoDB, NodeJS, PhantomJS, Python, Redis, SaaS, Solr, Webix, Webpack, WebSockets

Web-based Video Conferencing App

A simple web-based video conferencing application that allows video/audio peer-to-peer communication and group text messaging without installation of any additional software. It’s primary goal was to enable secure browser-based conference video/audio calls and text communication both internally (between the customer’s employees) and externally (between the customer and its partners).

Key technologies we

used: WebRTC, JavaScript, NodeJS, React.js, CSS3, MySQL, Redux, WebSockets
Automated Workforce Management and Scheduling System Image

Automated Workforce Management and Scheduling System

A workforce management system for companies that focus on high volume staffing. This web-based workforce management software is an example of a flexible scheduling tool that can be used by both small or large teams. The system helps to make the management of a complex workforce easier and more efficient.

Key technologies: Backbone.js, Bootstrap

Hotel Performance Management System Image

Hotel Performance Management System

A user-friendly and effective system for managing and analyzing info on accommodations performance within the specified segment. The hotel performance management application allows managers to visualize the available data to simplify the analysis and its comparison with indicators across the local market.

Key technologies we used: JavaScript, Webix, Highcharts, MongoDB, Node.js, Amazon Web Services,

Logistics and Supply Chain Management Application Image

Logistics and Supply Chain Management Application

A warehouse and transportation management system for third-party logistics (3PL) companies that provide supply chain and logistics operations to another company. The system helps to arrange all issues related to shipments aggregation, inventory management and timely delivery to the destination point.

Key technologies we used: Webix, .NET, C#, JavaScript, MongoDB, MS SQL

Geolocation Based Tourist Guide Application Image

Geolocation Based Tourist Guide Application

A geolocation mobile app that provides tourists with reliable and complete information about specially selected objects or all the nearby attractions, organized by category, located in a certain geographical area. The application helps users to plan their entire trip and find the best routes around Spain at the moment, and all around the world in prospect.

Key technologies we used: Webix, PhoneGap,

Laravel, Leaflet Map, Marionette.js, MySQL

Reviews

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Tech Outsourcing For Manufacturing Company

"They know what they do and how work should be done without any fuss."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2020 - Ongoing
Project summary: 

XB Software was outsourced by a global manufacturer. The team develops a Node.js-based ERP solution using the Gantt chart. The team also works on allowing the client to monitor the workloads of their employees.

The Reviewer
 
11-50 Employees
 
Germany
Konstantin Solodovnik
Engineer, Manufacturing Company
 
Verified
The Review
Feedback summary: 

In their ongoing engagement, XB Software has shown they have what it takes to get the job done. The team is serious about providing excellent work with its own developed web products. Overall, their customization of an existing DHTMLX Gantt chart tremendously helped the company to economize.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m an engineer in a leading global manufacturer of centrifugal pumps, established in Switzerland in 1966, manufacturing in six countries, with three foundries and a worldwide distribution network.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire XB Software, and what were your goals?

We planned to hire only developers to expand our in-house development team to customize dhtmlxGantt firstly. But while working on customization we understood that we also need to extend the functionality of the system.

So outsourcing the whole project to XB was a great decision and we hired a designer (who did a cool design), a business analyst, as well as a PM who managed the team and contacted us to discuss the next milestones weekly.

SOLUTION

How did you select XB Software and what were the deciding factors?

In a search, I reached out to about one dozen different agencies from Eastern Europe. Most of them gave the rough estimation quickly (too quickly I think). Working with the clients daily I understand that you can't estimate the project as soon as a new query came.

I chose the XB Software team cause before sending me an estimation they gathered requirements and even provided us with some designed prototypes. Their proposal was thoughtful and meaningful.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The XB Software team has created a Node.js based ERP solution with the Gantt chart. Using application specialists can manage multiple projects. There is also availability to set dependencies between tasks, define their durations and priority, and change the current level of progress.

They also implemented a mechanism for effective workflow monitoring for managers. One of the main concerns for the system is to monitor workloads to check if some of the employees are underperforming or have too many activities. This module was integrated with the accountant system in the service centers for an effective salary counting. (can't tell in details)

How many people from the vendor's team worked with you, and what were their positions?

The team included a business analyst, a ux/ui designer, a project manager (all responsibilities for managing our project were on PM), and the talented team of two full-stack developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The best thing we loved about XB Software is that they have their own web products. In our case, customization of a ready-made dhtmlxGantt (Gantt chart for project management) saved us time and money significantly.

Describe their project management style, including communication tools and timelines.

The project was essentially managed by PM. It’s a pleasure to have them working for all of our needs, and just contacting as for weekly meetings to show the previous results. I’m happy with what they’ve already done for us.

What did you find most impressive or unique about this company?

They know what they do and how work should be done without any fuss.

Are there any areas for improvement or something they could have done differently?

Nothing is coming to mind. For us, they were the best and we keep working together. Can’t even mention the time zone difference cause we practically don’t have it (just an hour.)

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Equestrian Community Platform

“Whenever there was a change or problem, XB Software stayed up all night with their team to resolve it."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2019 - Feb. 2020
Project summary: 

XB Software handled the app development for a horse show platform. Their team used Vue.js, Node.js, MySQL, industry-standard SSLs, and more to create the app's functions and achieve the partner's goals.

The Reviewer
 
1-10 Employees
 
Portola Valley, California
Dave Conlan
Managing Director, BackGate
 
Verified
The Review
Feedback summary: 

The app has about 1,000 users and is growing in industry buzz and chitchat. Both the partner and their customers are happy. XB Software exceeded expectations and delivered the product in a speedy turnaround. Dedication and expertise are hallmarks of their high-quality work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of BackGate. The company is named after the entrance and exit of every horse show ring in America. We provide an app that people use at ring back gates.

For the last 25 years, there’s been a huge problem at horse shows. My daughter shows horses, and as a show parents, many of us don’t know what is going on at these horse shows. There’s a lot of miscommunication and misinformation that leads to a great deal of delays and impatient, cranky horses. I created this company in response to this problem.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with XB Software?

I needed to build my app. Initially, I was doing everything because I code myself. I stumbled onto XB Software by chance. XB Software is the parent company of Webix, which is a JavaScript library I was looking at. It has prebuilt UI components so I can use the Kanban, tree, and table views that they’ve developed. I can pay a license and integrate that into the app.

SOLUTION

What was the scope of their involvement?

There's a saying here in Silicon Valley: “if you want work done, go to India; if you need difficult work done, stay in America; if you require the impossible done, go to Minsk.” Yep, I can attest to that. 

XB Software developed the UI of my app. Understandably, Webix is used because I paid a license for it. They also used Vue.js, Node.js, MySQL, industry-standard SSLs, and other layers on top of those.

What is the team composition?

I worked with Kate (Sales Manager) and Dmitry Raituzov, XB’s Business Analyst. They also had five dedicated people working around the clock. Dmitry is extraordinary. I’ve never worked with someone so quick to grasp complex business problems and come up with solutions which solve the problems, the first time he does it. One of the show persons said “dude, that guy doesn’t say much but then totally got my problems when he drew it out. Where’d you find him?” Olga created a front end that blew away the customer and blows me away every time I look at it. It looks like it was designed by Apple. No, really.

How did you come to work with XB Software?

I found them while looking for JavaScript libraries. Webix is well known in the industry as one of the best JavaScript UI libraries for complex data driven intra-browser applications (Web apps). It was the only one that could do exactly what I was searching for. I clicked on a button for implementation help because they know their code a whole lot better than I do, and because I was running out of time, and Kate reached out. The XB sales team is an industry anomaly. 
I came up through the ranks in enterprise software sales, starting my career at Oracle, so I am confident here in what I am about to say. This is what 97% of sales reps do: 1. How much $$ you got (maybe you will make my quarter)? 2. How quickly will you buy my “x” (so I can make my quarter)? 3. What do I need to tell you to get you to buy my “x” vs. my competitor (so I can make my quarter)? 4. Who else needs to be involved to make a decision so that you will buy (by the end of my quarter)? 5. Will you to introduce me to your CIO ASAP so that my boss can hump his/her leg to buy (before the end of my quarter)? After the sale, “see ya sucker!” and you never hear from them again. Then you are handed off to “customer support” which is a phone tree black hole of death.   

Kate and the team were the polar opposite of this. She was not pushy, always helpful, and followed up after the deal was done every week to check in and make sure I was happy. Dmitry and Olga (their UI designer) spent hours with me going through the various iterations of designs, with a seemingly endless ability to focus intently. My market can now use my product with ZERO training. I was and am, totally taken aback by this behavior. In the case of XB, it’s the sales management which has encouraged this uniquely un-American behavior and for that, the U.S. software companies have a lot to learn from XB’s sales management. “Oh, we do that in our company” says every U.S. software company. No, you don’t. You can’t. Wall Street makes sure of that. CEO’s get fired for worrying about the customer more than the quarter. I spent 25 years coming up the ranks and have been very successful selling software (top 1-2% every year), so I am qualified in saying no, you don’t. Not like this. We have a lot to learn from these guys. Maybe it’s a Minsk thing, I don’t know.

Anyway, back to XB, so, then I poked around on LinkedIn to do some backgrounding. These guys have an average 7 years of advanced experience in JavaScript, with Node.js, Vue.js, advanced security methods, and all the proven technologies. This makes them literally unicorns. If you examine Webix and XB code, it’s clean and elegant, like a work of art if you will allow me. They are led by a CTO who knows how to attract and keep unicorns. This guy has amassed a herd of unicorns, really. So, something material is going right in that company. His company runs circles around the firms we have here in the states. As I worked with XB, I fired the U.S. firms because they are just awful in comparison. Truly embarrassing. In the states we get used to consulting firms that do insulting things like send a requirements document that is really just call notes or send a table structure which looks like someone used a napkin to throw something together as they were walking out the door, and then insinuate we’re unsophisticated for not liking what they now want $4K for; something totally useless. Or the classic case of "promises meets the stories." You get all the promises to get you, and then once you sign, the stories come out explaining how everything is going to be delayed and cost more.  I’m citing a specific recent instance, not making this up. We all have stories like this. The people at XB, on the other hand, delivered a functional app in a month, under budget. If they were in the U.S. they would all be at FB, Google, Apple, and would be literally un-obtainable, no matter how much cash you could throw at them. 

Travel to Minsk: Because I have worked for Oracle, Hewlett-Packard, and other big tech companies, and I have learned the need to look into a team’s eyes before I entrust a project to them. I traveled to Minsk because I wanted to meet them face to face before making a deal. Everything I spend is literally coming out of my savings, after all. After meeting them, I knew they were the “one,” so I decided to move forward. 

Incidentally, I highly recommend Minsk, it’s a strangely clean, very safe, and super friendly city. It’s a mix of Paris, Las Vegas, and Washington D.C. You just have to go and see. The city is lit up because it’s dark pretty much the whole winter. You know, that Arctic circle thing. So, picture the wide streets of D.C. the long Paris architected buildings and parks, lit up like Las Vegas, and it’s something like that. I became obsessed with finding at least one piece of litter on the streets. Picture Tokyo; Minsk is cleaner. Everyone is blue eyed, blond, and very attractive there. Not literally everyone okay, but it sure seems like it. They are a tech focused country, so they are making a very friendly business environment for outside investors. It was remarkably seamless and easy to do business and get around. It shows they want to attract U.S. companies. I stayed at the Doubletree. You walk inside and you’re inside a hotel in NYC. You’d never know the difference. Everything is in English and everyone speaks English, and the rooms are great. I realize I must sound like some tourist guide, but you need to consider I grew up in the 80's, when we in America were taught to be afraid to go anywhere except western Europe (which turned out to be complete bullshit). I will tell anyone who will listen to me that what we were taught is totally false. I feel a lot safer in Minsk than San Francisco! You must go to the old town district. I took a photo in the old town district of a stone street with Christmas lights spanning the street that I have shown people and they say "oh, that's Zurich!" Nope, that is old town Minsk. Old town in December was a bit like going to Disneyland. Only cleaner than Disneyland if that's even possible, and moreover old town isn't a recreation, it's the real thing. Again, we could learn a thing or two from these guys.  Minsk is open for business and they mean it. You’ll see what I mean if you go there.

How much have you invested with them?

I invested less than $20,000. But now I’m looking at spending $50-100K (if just my $) or $1M or more, depending on how my VC meetings go in a month. Yes, brand name VC meetings are being scheduled in a month because of the buzz around the app. 

What is the status of this engagement?

The project lasted from December 2019–February 2020 and is now, as far as I’m concerned, indefinite. I was looking at the first iterations of the application by the middle of January. We made a couple of changes, and they were basically done by the first week of February. For anyone who’s interested, I can show them all the social media about the app. It’s overwhelming. The app appears to have begun to go viral. And I owe this to XB, so yeah, I’m motivated to tell anyone I can about it.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

XB Software went above and beyond my expectations. They delivered an application everyone was excited about. After the app was ready, I reached out to the largest horse-showing facility in North America to come by and conduct testing. There were an estimated 1,000 people using the app at the show, and now everyone’s talking about it in the horse-showing industry.

The biggest thing is that my customers are happy. I had an instance where a customer asked for a certain function from me, and I turned around and asked it from XB Software. They implemented and made it happen the very same night. I came back and showed it to my customer, and they couldn’t believe I did it that quickly. XB Software made me look good in front of my customer.

One of the biggest pieces of anecdotal feedback happened when I tested the app. One of my main requirements was that the app had to work outdoors, in broad daylight. The UI needed to be in dark mode and in super high contrast. I asked XB Software to change the color scheme because I thought I knew better, which was a mistake.

When I tested the app on the first day of the horse show, it turned out my specifications were wrong. XB Software literally stayed up all night with their team in Minsk to address this. The next morning, we showed up for the horse show’s second day and the UI was fixed.

My company started to get the facility’s attention, and they wanted additional features. I had set up the design around boxes, but they needed to have narrow rectangles, in order to fit more riders in the view. Again, XB Software stayed up most of the night and made the boxes into rectangles. They’re incredibly quick to respond and fulfill requests.

How did XB Software perform from a project management standpoint?

Project management was great. We collaborated through Zoom and Slack. Out of everything, their timeline was the most exceptional. I expected delays and even set aside 2–3 weeks for it. But there were absolutely no delays — I was flabbergasted. XB Software delivered a working application in a little less than a month.

I made a couple of big UI mistakes, and without blaming me or giving me typical stories about how it’d cost extra, XB Software fixed it with zero negative feedback. I’m sure I’m going to get a bill at some point, but we had to get it done. The biggest thing is that they’re incredibly easy to work with. Our partnership wasn’t a typical working relationship where they scold me and prepare me for the big change order — none of that happened.

What did you find most impressive about them?

Whenever there was a change or problem, XB Software stayed up all night with their team to resolve it — all without any complaints. They were quiet and powered through. They’re like the Navy Seals of software. I’ve never seen anything like it.

Are there any areas they could improve?

I think it’d be valuable for them to gain a US presence. They’re probably already working on it. I feel I need to preach to the world that hiring a consulting firm doesn’t have to be painful. I don’t know if every company in Minsk is as great as XB Software. I was prepared for the worst, but it didn’t happen. My specifications were pretty weak, but they took over and fixed what I screwed up.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    The cost was ridiculously amazing.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’m already recommending them.

Frontend Development for Software Company

“They’re committed to making sure that they deliver according to what we discuss.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2018 - Ongoing
Project summary: 

To scale up and produce software more quickly, XB Software augments internal staff for Webix frontend development. They also perform functional test development and QA.

The Reviewer
 
1-10 Employees
 
Switzerland
Director, Software Company
 
Verified
The Review
Feedback summary: 

XB Software delivers strong development expertise and helps scale projects up when needed. The team delivers transparent project management and smart solutions. Their service is responsive, and they consistently deliver thorough, quality work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of a small custom software development company. We create made-to-measure, front- and backend systems for demanding clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with XB Software?

We have a core team of developers, and sometimes, we need to quickly scale up when a project demands it. We wanted to put a team of experienced developers together to assist us with our new project, specifically to assist us in getting up to speed with the frontend development framework we'd selected.

SOLUTION

What was the scope of their involvement?

They’re helping us to scale up and produce our software more quickly. We also have delegated part of the functional test development of the application. They work with us in terms of securing quality assurance on the frontend. 

What is the team composition? 

We work with two full-time XB Software developers and a part-time team lead who is responsible for coordinating the work and advising us on development issues.

How did you come to work with XB Software?

When we started looking at working with a new frontend framework, we decided we could accelerate things by getting them on board. The frontend framework company introduced us to their outsourcing arm, which was XB Software. We told them we wanted to put a team together and have a single point of contact who would manage their internal team. Their responsiveness and flexibility convinced us they were the right partner for the project.

How much have you invested with them?

We’ve spent $50,000–$100,000.

What is the status of this engagement?

We started working together in October 2018 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They advise us during the development process, which saves us a lot of grief over time by allowing us to deliver better solutions in a shorter time compared to doing it from scratch. 

How did XB Software perform from a project management standpoint?

I’m a developer, and I review their work. We do regular code reviews to ensure that the code suits our standards and code style. We discuss the changes or the functionalities to be developed. We usually decide what’s going to be done for the next few days. We look at what’s being done, we ask for changes to be made, and then we incorporate them. Then, the cycle repeats. It’s an informal process which gives us the flexibility and commitment that building up a team over time brings.

I’ve been thrilled with them so far. I appreciate that they’re flexible and engaged. They bring a sense of ownership. We’ve got a great feedback loop with them; we usually speak daily. It’s a hands-on experience. We use Zoom to exchange files and do online whiteboard collaboration.

What did you find most impressive about them?

They’re committed to making sure that they deliver according to what we discuss. They’re flexible, conscientious, and competent in carrying out tasks by upgrading the software or developing new functionality for the frontend. It’s been an all-around positive experience. They’ve enabled us to take on a larger project that we wouldn’t have been able to otherwise.

Are there any areas they could improve?

There's always room for improvement, but that's true for all of us. At times we've run into some inefficiencies, most often due to some miscommunication issue, but these have always been promptly and satisfactorily resolved.

Do you have any advice for potential customers?

If you're looking at scaling your team up as opposed to outsourcing part or whole of a project, you should ensure that you have someone with the technical expertise and commitment to interface with their team on a regular basis.

If, on the other hand, you don't have the technical expertise or time to manage the team, you’re probably better off doing a specification round with them where you negotiate a price and a timetable for the features to be developed.

5.0
Overall Score It’s been fantastically positive. The developers are proactive, fun to work with, and flexible. We’re exceedingly pleased with them.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    We don’t set deadlines. I can only rate them on how long it takes to do feature sets that we’ve agreed upon. I’ve found them to be fast and thorough.
  • 4.5 Cost
    Value / within estimates
    Compared to the cost it would have taken to train new developers in the framework and get them up to speed, they were competitive for our use case.
  • 4.5 Quality
    Service & deliverables
    They delivered what we agreed to and ensured that it works. When it didn’t work, they corrected errors quickly or implemented new functionality.
  • 5.0 NPS
    Willing to refer
    I’d have no hesitation recommending them to a friend or colleague.

Project Management App for Automation Company

“XB Software did things that we didn't expect were possible.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Mar. 2019
Project summary: 

XB Software designed and developed a sophisticated project management web app. Features include a resource calendar and custom Gantt charts.

The Reviewer
 
1-10 Employees
 
Eugene, Oregon
Owner, IT Services Company
 
Verified
The Review
Feedback summary: 

XB Software exceeded expectations and delivered cutting-edge solutions. Despite the time difference, their technical expertise, top-notch output, and efficiency contributed to project success.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I work for a company that helps corporate IT departments lower their cost per ticket through intelligent automation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire XB Software?

We needed to create the frontend of our online project management software.

What were your goals for this project?

The app should allow users to check the percentage of completion of all current activities. We also wanted to have the ability to review available resources, employees’ information, and connections between existing tasks.

SOLUTION

How did you select this vendor?

They were a recommendation.

Describe the project and the services they provided in detail.

XB Software designed the app from scratch, starting with a discovery phase to determine all of our requirements. They created a highly customizable resource calendar with the functionality that we wanted, including the ability to assign tasks to specific staff and a project view Gantt chart.

What was the team composition?

Our main point of contact was the project manager. He led the team and provided us with a single place to run everything through.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

XB Software did things that we didn't expect were possible. The best example of that was the resource view that helps to estimate the workload of each participant in a project.

How was project management arranged and how effective was it?

XB Software consistently delivered goals on time and exceeded expectations. We used a combination of different development tools to track user stories and progress. We specifically requested to run everything through their project manager, which worked well for us.

What did you find most impressive about this company?

We were impressed with the fact that they have so many experts within their organization. They worked efficiently and effectively.

Are there any areas for improvement?

The time zone difference was tough to deal with at times, but they made a point to work around our schedule as much as they could.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Content Management System for News Portal

"We’ve been really happy with everything that they’ve done."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Dec. 2018 - Mar. 2019
Project summary: 

XB Software redeveloped an outdated CMS to be more responsive and scalable. They updated the existing portal using Node.js, refreshed the design and navigation, and added a search filter.

The Reviewer
 
11-50 Employees
 
Brussels, Belgium
Co-Founder, PR Research Firm
 
Not verified
The Review
Feedback summary: 

The new system was customizable and easier to use. As a result, users and visitor numbers went up, and session duration more than doubled. Conversely, the bounce rate decreased by almost a third. Customers can expect an experienced team that understands how to manage a project effectively.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a company that focuses on PR, and we have dozens of articles and news for our clients and readers to publish.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire XB Software?

We asked XB Software to build a comprehensive and easy-to-use content management system for our news portal. It was on a CMS platform, but it was nonresponsive, inflexible, non-scalable, and archaic.

What were your goals for this project?

We want to optimize our workflow by efficiently managing dozens of our content, increase the number of visitors.

SOLUTION

How did you select this vendor?

We found them through Google and felt that their offering fit what we were looking for.

Describe the project and the services they provided in detail.

Their team updated the existing web portal with Node.js, providing daily updates throughout. The updated web portal got user-friendly navigation, service filtration by categories and a new attractive design. At the end of the project, they showed us how to use the admin dashboard to make changes and updates.

What was the team composition?

Two developers, UX/UI designer, and business analyst.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

XB Software delivered the system we wanted: customizable, easy-to-use and with a nice look. What we liked best about working with them was that they did everything we needed while also keeping me in the loop. The number of users and visitors increased by 11,3 %, avg.session duration increased by 214,3%, bounce rate decreased by 27%.

How was project management arranged and how effective was it?

Project management was very impressive and effective. We communicated with Skype and Jira daily.

What did you find most impressive about this company?

They’re an organization that obviously works with a lot of clients and manages a lot of projects, but we feel like we are truly supported by them.

Are there any areas for improvement?

Not really. We’ve been really happy with everything that they’ve done.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Platform Dev of Transportation Management System

"We are pleased with everything."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. - Nov. 2018
Project summary: 

XB Software designed and developed a transportation management system and a corresponding mobile app. Features included online order management, security, and real-time vehicle tracking.

The Reviewer
 
1-10 Employees
 
Chicago, Illinois
Operations Manager, Transportation and Logistics Services
 
Verified
The Review
Feedback summary: 

The deliverables received positive feedback internally, and XB Software’s business analysis and research improved value for users. Expect a clear and efficient development process while communicating easily with their detail-oriented developers.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Our firm works in logistics and transportation services. We deliver customized supply chain solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire XB Software?

We required a GPS vehicle tracking feature that would help optimize operations, complete more orders, provide security, and offer real-time tracking. The TMS solution needed to provide drivers with reliable and timely information about vehicle status and traffic.

What were your goals for this project?

We wanted a comprehensive transit management system to simplify all of our business processes, including tracking the routing and dispatching of the cars.

SOLUTION

How did you select this vendor?

I chose them based on their reviews on Clutch.

Describe the project and the services they provided in detail.

They designed and developed our system from scratch, along with a corresponding mobile version. They created the app using Braintree, Mapbox, MongoDB, Node.js, Webix, and WebSocket. Following delivery, they offered a month of free QA.

What was the team composition?

The team included business analysts, a UX/UI designer, and three developers. Usually, I spoke with a business analyst.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We are pleased with everything. Moreover, their business analysts provided in-depth research to ensure that our app offers value to our users.

How was project management arranged and how effective was it?

Their development process is really transparent. They used a combination of Scrum and Waterfall. It provided us effective cooperation between developers.

What did you find most impressive about this company?

Their attention to detail stood out.

Are there any areas for improvement?

No, we’re completely satisfied.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Task Management Console Dev for Facility Management

“Their developer is excellent.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2018 - Ongoing
Project summary: 

XB Software provides design and development services, working on a console management interface. They worked on wireframes and design mockups first, and then used React.js for the frontend.

The Reviewer
 
51-200 Employees
 
St. Petersburg, Russia
Product Owner, Engineering Company
 
Verified
The Review
Feedback summary: 

The admin console interface was completed successfully, with the few bugs found quickly resolved in a collaborative manner. They communicate effectively and manage the project smoothly, while ensuring all team members are highly skilled.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a development company working on software that helps connect field engineers with clients that have tasks for them. It’s a sort of field service management system.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with XB Software?

They developed an admin console management interface for our system.

SOLUTION

What was the scope of their involvement?

XB Software handled several of the development stages of the console. They used React.js as the frontend framework, while the backend is being developed by us in-house.

They have designers and developers that work on the features for the system. Our workflow is quite smooth. We discuss the tasks together, then the designer draws it, creates the wireframe, and then creates the mockup. That feature is then passed onto the developer to be coded.

What is the team composition?

We’re working with one designer and two developers. We also have a project and sales manager on their side. We spoke once a week and had additional short calls for any questions.

How did you come to work with XB Software?

I inherited the partnership from an ex-colleague, so I can’t comment on that. However, I’ve found myself that they have very good developers, engineers, professional services, and project management. Their designer is also a great specialist.

How much have you invested with them?

We started with around $5,000 per month, and we’re currently investing around $10,000 per month.

What is the status of this engagement?

We started working with them in December 2017, with the preparation process. The work began in February 2018 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their developer is excellent. When we started, he was junior, and he’s evolved within our project to reach mid-level.

Every developer will create some bugs, and we have had some, but we’ve been able to resolve them together. We have a tester on our side who identifies bugs and writes descriptions for them, then the developers fix them quickly.

How did XB Software perform from a project management standpoint?

They have a good project manager. The first time, there were too many bugs, perhaps because the team was just starting out. However, the project manager made some changes and the team began to work better. They have really professional project managers.

What did you find most impressive about them?

The communication is the most impressive. I can call or write them, they call me when needed, and if there’s any escalation, we resolve it quickly.

Are there any areas they could improve?

No, there’s nothing I’ve thought of yet.

Do you have any advice for future clients of theirs?

No.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Auxiliary Software Development for Software Company

“I appreciate the dedication of each individual developer.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2017 - Ongoing
Project summary: 

As an outsourcing partner, XB Software assists with building updates for an event management software. Their developers augment an internal team as they continue to overhaul each part of the software gradually.

The Reviewer
 
1-10 Employees
 
Bristol, United Kingdom
Managing Director, Software Company
 
Verified
The Review
Feedback summary: 

With several renovations launched so far, users continue to praise the software’s improved performance and functionality. Despite occasional misunderstandings, XB Software communicates responsively and consistently. Their detail-oriented approach to their work makes them a trusted partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director at a software agency. We help corporate companies run events using software services that can manage guest lists, assign staff, and collect other relevant information.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with XB Software?

We needed to update a piece of software that had been written entirely in-house, but we didn’t have the internal capabilities to continue working on it. We wanted a few developers to assist our internal team with an overhaul of the system.

SOLUTION

What was the scope of their involvement?

After completing the project that we initially hired them for, XB Software joined our internal team in efforts to refurbish our software. We’re working on the system bit by bit, a process that allows it to continue to function properly as we make updates.

Because we had a large event scheduled for July, a certain portion of the software renovations needed to be completed. We launched the partially revised system then, and we’re still working with developers from XB Software to complete the overhaul.

What is the team composition?

We mainly work with two developers. Occasionally, they provide a QA specialist.

How did you come to work with XB Software?

For our piece of software, we were working with a customizable JavaScript feature, but we ran out of time. We realized that the management company for that feature was connected to an outsourcing division, which was XB Software. We asked them to complete the project for us. They delivered quality work, so we decided to expand our partnership with their team.

How much have you invested with them?

So far, we’ve spent around $50,000.

What is the status of this engagement?

We started working together in April 2017 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The goal of the project was to recreate a system that was already available to our clients without disruption. Having launched a few updates, our users are unanimously happy with the changes and improvements.

How did XB Software perform from a project management standpoint?

We communicate through a project management tool on a daily basis to generally discuss the project. There are meetings scheduled once a week, but occasionally we let those slip. I’ve met with their team in-person three times within the past year.

Considering the time difference, they’ve done pretty well. I have no complaints regarding their responsiveness and work ethic. If anything, I’ve been the weak link in terms of project management.

What did you find most impressive about them?

I appreciate the dedication of each individual developer. When faced with a tight deadline in July, they did all they could to assure we completed the work. Their team clearly understood the importance of their work on our software from a business perspective. We didn’t have time for proper testing, but we could still trust their deliverables functioned because of their detail-oriented work ethic.

Are there any areas they could improve?

In terms of communication, there were a few misunderstandings stemming from the language barrier. Their team is quick to take initiative on projects, which I appreciate, but without a proper understanding of the task, it’s not always beneficial.

Any advice for potential customers?

I would certainly recommend them.

5.0
Overall Score When there are delays, they do whatever they can to resolve the issue quickly and efficiently.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Timelines slipped a few times because of misunderstandings, but they’re generally very good.
  • 4.0 Cost
    Value / within estimates
    They’re cheaper than companies in our region, but it’s definitely not a bargain.
  • 5.0 Quality
    Service & deliverables
    I don’t have an experience to compare them to, but I have nothing negative to say.
  • 5.0 NPS
    Willing to refer

WebRTC Web Group Chat App Dev for Digital Content Company

“I’ve been impressed with the resourcefulness and quality of work on the engineering end.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Dec. 2016 - Apr. 2017
Project summary: 

XB Software built proprietary software to comply with rigorous security requirements for media files. The app functions via company intranet and offers features like chat, conferencing, and screen sharing.

The Reviewer
 
1,001-5,000 Employees
 
London, United Kingdom
Global Head of Technology, VFX Company
 
Verified
The Review
Feedback summary: 

Their engineers developed and improved upon many communication features in commercially-available software, resulting in company-wide adoption and a more productive work environment. They offer excellent customer service, responding quickly to feature requests and bug reports.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the global head of technology for a global content creation company in the feature film industry. We have a team of several thousand employees worldwide.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with XB Software?

We needed a secure environment to work on movies for our Hollywood clients and couldn't use commercially-available communication tools because they require internet access. We hired XB Software to create a secure internal communication platform for us.

SOLUTION

What was the scope of their involvement?

They used WebRTC to build a platform for our global team that runs over our intranet. We needed something that could handle a number of communication requirements: direct and group messaging, A/V individual and conference calls, screen sharing, and broadcasting. Before they started working, we provided them with graphic files depicting our design requirements and we also discussed the details of any features and functionalities we needed. They collected all that information, drew up an initial project timeline, and assigned their developers to build the base version of our platform.

Once that first version was released, we moved from a long-term project plan to an Agile format. As the app has grown, they’ve implemented continuous integration and automated deployment of updates, new features, and bug fixes.

What is the team composition?

Our main point of contact was a business analyst, who coordinated all the logistics. On their end, there were also two developers and a number of QA specialists.

How did you come to work with XB Software?

I wasn’t on the selection team, so they were referred to me by a colleague. They offered a competitive price, so we gave them a small prototype assignment to see if they could do the work. They did an excellent job with it, so we decided to proceed.

How much have you invested with them?

We've invested a low 6 digit figure over the course of 2 years.

What is the status of this engagement?

We started in December 2016 and the software rolled out in April 2017. After that, they supported us with maintenance and improvements.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When we launched the app, we generated a few hundred messages per day and now we’re at more than 50,000 per day. There’s been a steep growth curve. This app has replaced every other in-house communication tool we used to use. The major benefits are that this app works across operating systems, including Linux, and we’re able to communicate much more effectively than ever before. We can also conduct group conferences across different geographic and security zones, and we’ve seen a rise in employees using it to build social relationships as well. It’s led to a much better working environment.

How did XB Software perform from a project management standpoint?

In the beginning, we received a clear plan and a schedule for the project. During the app development period, I talked to them three times a week via Skype for about half an hour. They did a great job of delivering everything on time, to our specifications, and on budget. After that, we switched to an Agile model, so now we have biweekly meetings to collaboratively plan new developments. I touch base with the business analyst to schedule sprints and I also have access to Jira, where I can make feature requests and track their progress. Whether I log the request myself or send them via email, their team is great about asking for follow-up detail or files from our in-house UX/UI designer. They’re also very quick to respond to bug reports and issue updates.

What did you find most impressive about them?

The lead developer on the project comes up with great solutions to our problems, so I’ve been impressed with the resourcefulness and quality of work on the engineering end. They respond quickly to our concerns and they’re always accessible to help us, explain, or fix things. They also meet our high standards at a price point that would be impossible to find in the UK.

Are there any areas they could improve?

It’d be nice if they could streamline the paperwork a bit more for the sprint process.

Do you have any advice for potential customers?

Give them a small task to start with and wait to be impressed. Working in Agile has been the right way to go with them, although there’s a bit more risk on our side because the timeline estimates may not be as correct. However, it’s ultimately more cost-effective because I can take a more active role. We can respond quickly to user feedback whenever there’s an update and make changes accordingly instead of being stuck with a long-term plan that’s hard to revise. I’d encourage anyone to take advantage of their direct collaborative approach, transparency, and flexibility.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Node JS & JavaScript Econometric Tool Dev for IT Company

“They stood out in terms of technical expertise, willingness, and commitment to projects.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Aug. – Dec. 2016
Project summary: 

XB Software developed a web application and API for an information aggregator using Node.js, JavaScript, Solr Search, and Java. The app browses and searches all data content and offers customized dashboards.

The Reviewer
 
11- 50 Employees
 
Miami, Florida
Juan Amaya
CTO, ISI Emerging Markets Group
 
Verified
The Review
Feedback summary: 

XB Software’s work resulted in the company’s ability to offer their customers more functionality. Customers became more engaged and now use more data. The team produces high customer satisfaction through their ability to understand the projects needs and deliver high-quality results.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of ISI Emerging Markets Group, an information aggregator and provider focused on macroeconomic data and company and country information.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with XB Software?

They helped us in several forms, mostly related to application development.

SOLUTION

What was the scope of their involvement?

We’ve worked with XB Software for several years on developing different apps. One of those is our flagship product, which comes in the form of a web app and API. They’ve used different technologies, mostly Node.js, JavaScript, Solr Search, and some Java.

We had some proof of concepts on different aspects of the app. We wanted to run a whole software development cycle for the app. We spent a couple of years working on that, and we’ve gone through different versions. We are now at a late version two, and we are working on the third one.

The app has the ability to browse and search through all our data content. We are able to do some advanced visualization of the data, we have customized insights and dashboards. We receive alerts when the data and insights are updated. Much of this functionality and data is integrated with other platforms, including an Excel add-in, an API endpoint, and more.

What is the team composition?

The team size varied between 10–15 people. We communicated with them on a daily basis.

How did you come to work with XB Software?

They built a framework that we’d used in the past, so I knew them as the creators and maintainers of that technology. We did some initial work around the framework, and I was impressed by the capabilities and response time it had, as well as by the general level of service. We built a couple of proof of concepts and a couple of other applications before solidifying our current relationship with XB Software. We considered a couple of other companies at the time.

How much have you invested with them?

The cost of their work has been around $2 million so far.

What is the status of this engagement?

We started working with XB Software in August 2016. The product was launched in December of that year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve noticed an increase in the usage of our data and customer engagement. We are able to deliver more functionality more quickly.

How did XB Software perform from a project management standpoint?

They’re a no-nonsense, business-oriented group of people. They are quick to understand our needs, they deliver on time, and they communicate well.

What did you find most impressive about them?

They stood out in terms of technical expertise, willingness, and commitment to projects. XB Software is easily approachable.

Are there any areas they could improve?

I’m happy with the service and the relationship. If there is anything to improve upon, they’re very quick to react.

They’re not a big documentation company, and the nature of our projects is more agile. XB Software is probably not the best choice for a company looking for extensive documentation. This is not something we’ve targeted.

Do you have any advice for future clients of theirs?

Make sure to spend the time to make them understand what the business is and what the purpose of the project is. XB Software is a team of people who care about what they’re doing and who want to understand what they’re doing. The more they’re engaged and given an understanding of what the customer is trying to do and why, the better.

5.0
Overall Score The overall experience has been positive, but, as with anything, there are some improvement areas.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They’ve delivered consistently on everything we’ve asked of them.
  • 5.0 NPS
    Willing to refer
    I’ve done this in the past, so I’m most likely to refer them.