WorkStaff360

BACKGROUND

Please describe your company and position.

I am the General Manager of Fair Price Auto Parts

Describe what your company does in a single sentence.

Auto parts distribution in Toronto 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WorkStaff360 to accomplish?

• Already hired customer service virtual assistants from them

SOLUTION

How did you find WorkStaff360?

Referral

Why did you select WorkStaff360 over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from WorkStaff360 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired virtual assistants from them who are taking our customer calls and ans managing inventory online 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our customer service is booming after getting this service 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Extremly responsive 

What was your primary form of communication with WorkStaff360?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

WorkStaff360 is very affordable and very professional. 

Are there any areas for improvement or something WorkStaff360 could have done differently?

They should start offering onshore Virtual Assistants as well