What was the scope of their involvement?
WoodBows provided virtual assistants who worked on data processing transactional parts. They had to process multiple transactions from different source files then enter results into a CRM system.
The process has been quite simple. First, we select the plan, and they explain the services that are going to be offered. They then assign a virtual assistant for us within 48 hours of our initial discussion. They take on the work the same day we assign them to an account.
What is the team composition?
They have experienced virtual assistants. We also work with an account manager from WoodBows.
How did you come to work with WoodBows?
I came across them through a Google search. I discussed our needs with them, and things took off from there. They specialize in providing virtual assistants who have over 10 years of experience in different domains.
How much have you invested with them?
We’ve spent less than $10,000 on their services.
What is the status of this engagement?
We started working together in July 2019, and the work is ongoing. The first project ran for 6–8 weeks. Once that was done, we started working on another project.
WoodBows delivered outstanding results within a tight deadline. Their accuracy, customer service, and project management set them apart from other vendors.