virtual assistant, BPO, virtual assistant services

WoodBows is one of the top virtual assistant service companies in the USA. They help executives, real estate agents, entrepreneurs, and business owners to save time, money and improve their profits. Their typical customer saves about $70000/year and improve their profits by 80% after hiring virtual assistants from WoodBows over having an in-house employee.

Entrepreneurs, business owners and real estate agents turn to WoodBows when they are striving to achieve more customers, they want someone to help them with day-to-day tasks both business and personal, they are frustrated from dealing with unreliable freelancers who has no accountability and not doing what was promised when they hired the freelancers.

WoodBows provide reliable virtual assistants who will be working from their well supervised environment in USA, and Philippines. Their services include a dedicated account manager, daily status update, 24/7 phone or email support. It is like having your own employee in just a click away.

The beauty of hiring talents from them is, you don’t need to hire separate talents for customer support, website maintenance, etc as dedicated hired virtual assistant from WoodBows will do all of them.

If you are not satisfied with their services, they offer 200% money back guarantee and 98% of WoodBows clients hire their services again, which speaks for their quality itself.

WoodBows continues to dominate the virtual assistant service industry because they are different from the other available alternatives:

  1. Their 10+ years of experienced virtual assistants are known for rolling up their sleeves and get dirty working with your project to make your project profitable.
  2. Over 1000+ clients have been profited out of their services with a whopping 98% of repetitive customers rate.
  3. Their hourly rate is just $8.99/hour 

 

 
$1,000+
 
< $25 / hr
 
10 - 49
 Founded
2015
Show all +
Miami, FL
headquarters
  • 8345 NW 66 St #D5846
    Miami, FL 33166
    United States
other locations
  • Chennai, TN
    India

Portfolio

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We work with executives, real estate agents, and business owners. We help them to save time, money and make more profits through our virtual assistant services

Reviews

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Outsourcing Project for SAP Consulting Platform

“WoodBows’ virtual assistants are extraordinarily good.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
July 2019 - Ongoing
Project summary: 

WoodBows provided experienced virtual assistants who worked on a complex data processing project. They continue to help with other initiatives.

The Reviewer
 
11-50 Employees
 
Chennai, India
Mario Suntar
CEO, Ark Solutions
 
Verified
The Review
Feedback summary: 

WoodBows delivered outstanding results within a tight deadline. Their accuracy, customer service, and project management set them apart from other vendors.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Ark Solutions. We specialize in outsourcing and providing services such as customer support, telemarketing, healthcare solutions, and benefits administration.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WoodBows?

We needed to outsource a project in the healthcare industry. It had to be completed within seven business days.

SOLUTION

What was the scope of their involvement?

WoodBows provided virtual assistants who worked on data processing transactional parts. They had to process multiple transactions from different source files then enter results into a CRM system.

The process has been quite simple. First, we select the plan, and they explain the services that are going to be offered. They then assign a virtual assistant for us within 48 hours of our initial discussion. They take on the work the same day we assign them to an account.

 What is the team composition?

They have experienced virtual assistants. We also work with an account manager from WoodBows.

How did you come to work with WoodBows?

I came across them through a Google search. I discussed our needs with them, and things took off from there. They specialize in providing virtual assistants who have over 10 years of experience in different domains.

How much have you invested with them?

We’ve spent less than $10,000 on their services.

What is the status of this engagement?

We started working together in July 2019, and the work is ongoing. The first project ran for 6–8 weeks. Once that was done, we started working on another project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

WoodBows’ virtual assistants are extraordinarily good in terms of gathering requirements and working towards the project. They made sure that our first project was a successful and quality closure. They were also ahead of time on their delivery.

We got an excellent solution and were able to deliver it to our client on time. They’ve met 99.95% of the service level agreements.

How did WoodBows perform from a project management standpoint?

We were able to track the progress daily. Their project management is top-notch. We communicate via email and phone. If we need clarification or have questions, they respond quickly. They are customer-focused.

What did you find most impressive about them?

They deliver things in an efficient and timely manner, which is spectacular. Plus, their accuracy and quality are good.

Are there any areas they could improve?

No, everything is good. I’m happy to be a reference point for them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer