Design and Development for BOLD Ideas

At Wolox, we are an innovation studio focused on helping clients to create their digital products as a one-stop shop for software creation. Unlike most, we’re a full-service partner, with experience in many industries and with an ability to take products from strategy/ideation, to design, development, and finally launch….all depending on where you’d like to come on board!

Having an agile model and easy-to-work-with culture, we’ve been able to successfully collaborate with customers ranging from small entrepreneurs/startups to larger partners like Google and UCSF…. Helping bring their ideas to life.

With talented engineers, many hailing from backgrounds at Google/Facebook, intensive Q/A processes and certifications, we are a premium brand with a focus on high quality. We work with top-notch technologies, including Web, Mobile, Machine Learning, Blockchain and VR.

Our team is composed of 100 engineers and 30 designers, so we can help clients from a staff augmentation solution to a dedicated team with a strong focus in thinking about the best product and technical solution.

 
$100,000+
 
$100 - $149 / hr
 
250 - 999
 Founded
2011
Show all +
San Francisco, CA
headquarters
other locations
  • 3 Columbus Circle
    New York, NY 10001
    United States
  • Güemes 4673 Ciudad Autónoma de Buenos Aires
    Buenos Aires
    Argentina
  • Perez Valenzuela 1635
    Santiago de Chile
    Chile
  • Carrera 30 # 7AA - 207
    Medellin
    Colombia

Reviews

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Chatbot Development for Young & Rubicam

"They've been incredibly responsive and delivered an excellent product."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2018 - Ongoing
Project summary: 

Using IBM Watson technology, Wolox built a chatbot for an end client in the pharmaceutical industry. The chatbot will be used to improve navigation on the current website.

The Reviewer
 
4,000+
 
San Francisco, California
Katherine Piscatelli
Account Director, Y&R
 
Verified
The Review
Feedback summary: 

With their best-in-class service and true partnership in developing the first branded chatbot in a highly-regulated pharmaceutical category, Wolox went above and beyond to meet all needs. Their high level of expertise and ability to dedicate their whole team helped accomplish exceptional results.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am an account director at Y&R within the health and wellness practice.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wolox?

We needed a company to develop a chatbot for us.

SOLUTION

What was the scope of their involvement?

We developed a chatbot leveraging IBM Watson technology for a pharmaceutical client to help improve navigation on the current website. Eventually, we plan to use natural language processing tools as well.

What is the team composition?

We work with a project manager and their entire team, including senior leadership.

How did you come to work with them?

We wanted to find a reliable and flexible partner. Wolox was the first company we talked to that was eager to roll up their sleeves and partner with us. They were competitive within the marketplace and willing to work with our parameters.

What is the status of this engagement?

We started working with them in 2018, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The biggest result is that we're going to have the first branded chatbot in the Rx category, which is a huge milestone for our client, Wolox, and our agency. The chatbot proves that we can continue to launch innovative products in a highly regulated category.

How did they perform from a project management standpoint?

We're very happy with everything. They have a management team and an offshore team, but both became part of our team. We usually use email to communicate but we also have in-person meetings. Wolox stayed on top of every deliverable and let us know proactively if there was a hiccup—working collaboratively with us and with our client to resolve issues.

What did you find most impressive about them?

Some unexpected things always come up when you're working on a breakthrough project. We've worked with many companies that tried to nickel and dime us in the past, but Wolox became a true partner. We appreciated both the product that Wolox built and their company culture. We look forward to continuing our partnership with them.

Are there any areas they could improve?

No. When we ran into any issues, we immediately got on the phone and worked through them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They've met all the deadlines.
  • 5.0 Cost
    Value / within estimates
    They absorbed any incremental cost into the deliverables within the original.
  • 5.0 Quality
    Service & deliverables
    They've been incredibly responsive and delivered an excellent product.
  • 5.0 NPS
    Willing to refer

Software Dev for Green Ridesharing Platform

“They’re a perfect match for us.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July 2015 - Ongoing
Project summary: 

Wolox developed a ridesharing platform from the ground up and delivered mobile apps for iOS and Android. They built the essential software, designed the backend architecture, and integrated essential APIs.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
CTO, Green Commuter
 
Verified
The Review
Feedback summary: 

Wolox utilized cutting-edge technology to deliver an innovative platform. Their experienced team of developers can easily adjust to a frequently changing project scope. While initial communication issues created challenges, they quickly improved and now perform excellently. They’re a cohesive group.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of Green Commuter. We’re an all-electric vanpooling and ridesharing service.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wolox?

We needed a software development firm to build our product.

SOLUTION

What was the scope of their involvement?

Wolox built our entire platform. This included developing the software, backend infrastructure, and unique APIs. Eventually, they delivered the system’s native mobile apps for iOS and Android. Wolox integrated the platform with technology from a large third-party company to ensure the complete version outperforms potential competitors.

The current product is a mobile ridesharing service that takes advantage of other vanpooling companies leaving their vehicles idle 90% of the time. By maximizing the use of these vehicles during the day, we make a more significant environmental impact and remove more cars from the road. We also offer fleet replacement services to companies and universities. We have a dedicated team at Wolox that continually implements additional features and functionalities.

What is the team composition?

They allocated 10–15 developers with the project first started. Now that the software is built, we work with a team of six developers to make changes and provide updates.

How did you come to work with Wolox?

I wasn’t working for Green Commuter when we hired them. However, I believe they were highly recommended to us by a colleague of our CEO.

What is the status of this engagement?

We started working together in July 2015 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re a perfect match for us. Wolox possesses a flexibility that has become a great asset as they’re able to accommodate our seemingly ever-changing needs. They have a large team of developers that can seamlessly integrate themselves into ongoing projects. That level of customer service enables us to accept more projects and grow as a company.

How did Wolox perform from a project management standpoint?

We initially experienced some communication issues when it came to project management. They were a newly-formed company at that time and we didn’t have any resources well-versed in technology. As a result, mistakes were made on both sides. I was brought in to better organize the communication channels between us, and that process has worked well. I’ve noticed a vast improvement in their communication and management skills. The issues we experienced in the past have largely disappeared. They meet deadlines and take responsibility for when they don’t. Overall, they’ve grown quite a bit in this area.

What did you find most impressive about them?

Their programmers are incredibly invested in our mission. Although they’re a third-party company, it often feels like they’re a part of our team. We appreciate the ability to call them up whenever an issue occurs. Even with the time zone difference, there’s always someone available to address our concerns.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer