WOLFPACK DIGITAL SRL

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of a company focused on minimizing food waste.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wolfpack Digital?

We needed an external partner to help develop a mobile app.

SOLUTION

What was the scope of their involvement?

We worked collaboratively to come up with wireframes, mostly prepared by their design team. They developed the mobile application for Android native, as well as the web application that has the back office. 
The app is geolocation-based. There is a map, and a list of merchants the user can buy food products from, showing their nearness to the user. 
They also did the integration of third-party payment capabilities for the app. They helped in designing the logo for us, as well.

What is the team composition?

Initially, we interacted with Georgina (Chief She-Wolf & CEO) to discuss finances, and workflow processes. The project manager was responsible for managing information flow, beginning with the workshop we had with the design team for making wireframes.

How did you come to work with Wolfpack Digital?

We were referred to Clutch, which is where we found them. We considered six companies. We chose Wolfpack as our solution partner because of their quality of work and customer service.

How much have you invested with them?

We spent between $5,000–$6,000.

What is the status of this engagement?

We began working together in February 2020, and it is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The app hasn’t launched yet. We’ve had to pause the project due to COVID-19. 
We had an idea for our logo, which we changed after feedback from the team. Our expectations were exceeded by the finished product. Regarding design, we had almost no iteration, and we are very pleased with their work.

How did Wolfpack Digital perform from a project management standpoint?

Communication has gone smoothly, with very little misunderstanding, which can happen when working with offshore providers. We communicate mainly via email, and some phone when we need to discuss things in more detail.

What did you find most impressive about them?

They were proactive and full of ideas. The experience is much better than I have found with other offshore vendors. We’ve been very satisfied with the quality of their work, and their customer service really sets them apart. They also have a very positive company culture.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Ideacracy. It’s an iOS community app that allows users to share online content of the latest news on progressive issues like climate change and politics.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wolfpack Digital?

I needed them to do the entire design and development of the app. I had initial ideas, conceptual drawings, and user stories but needed their design expertise.

SOLUTION

What was the scope of their involvement?

We started the project with a kick-off, two-day meeting. Their team and I walked through and completed the wireframing of the app. Because I’d already drawn a lot of it out, they wanted to go in-depth and hash out the details together.

Adrian (CTO, Wolfpack Digital) was personally there for those meetings, as was their product manager and designers. After that kickoff meeting, we had about a month and a half of conference call meetings. We’d discuss the progress of the app and comment on the design aspects. After they put it together, the design was finalized in the summer.

The next step was development and that took about two and a half months. Their team developed a clickable prototype on InVision. They used Swift for the frontend development, and Ruby on Rails for the backend. The whole process ran through their personalized product roadmap. Upon completion, the app was launched in mid-October.

What is the team composition?

My main point of contact was Gabe (Product Manager, Wolfpack Digital). I also worked with Adrian, Gina (CEO, Wolfpack Digital), and their team of designers.

How much have you invested with them?

I’ve spent about €60,000 (approximately $65,100 USD) with them.

What is the status of this engagement?

We started the project in May 2019. Although it’s wrapped up, we still roll out small technical additions to the app. Our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

For the past few months, the app is available in the US App Store. It’s intuitive and cleanly designed. I’ve received wonderful user reviews expressing that the platform is seamless, even for an MVP. Its functions are straightforward and performance has been great.

We had a small technical snag at one point, but after that hurdle, it’s been smooth sailing. I’m very happy with it and so are the users.

How did Wolfpack Digital perform from a project management standpoint?

Throughout the project, I received regular progress updates. I was very pleased with how responsive Wolfpack Digital was. They kept me involved during the entire process. I knew the status of completion for the app features and when things would be delivered.

Although the planning was effective, some aspects of the development process are inevitability difficult. Overall, they still delivered everything in a short amount of time. It took four and a half months from concept to actual product—that’s really quick.

Our teams communicated through Slack. Their designers provided constructive feedback on my design comments. If I had any significant or large-scale feedback, I’d email them or directly comment on the InVision prototype. I usually got a response within the same day or next business day if it was the weekend.

What did you find most impressive about them?

The most impressive thing about Wolfpack Digital is that they cared about delivering a good product. That is the biggest thing that won me over. When we encountered difficulties or I was worried about certain things, they took on the responsibility and ownership of wanting to deliver and make things right.

Right after launch, we hit an unpredictable technical issue. At that point, their CTO and CEO got personally involved to make sure we came back on track. A fix was rolled out in a short amount of time. That really reflects their project management style, and I really appreciate how they took personal responsibility for that.

Are there any areas they could improve?

As for expectation management, I would’ve liked to see more communication. As a non-technical person, I didn’t grasp that they were following their own product roadmap for the project. I wasn’t made aware that they’d address some of my feedback toward the end of the process.

So, when I’d provide feedback and didn’t hear back about it, I was left confused. It would’ve been nice to know that it was on their radar, but wouldn’t be addressed until the end. That would’ve helped a lot with my planning and understanding of where the focus was.

Do you have any advice for potential customers?

I would advise them to be hands-on. I found that to be the biggest thing I enjoyed. Being on the call each week, collaborating on Slack, giving and receiving feedback, all the things helped me see how things were going.

Ultimately, I was really happy about the product because I communicated exactly what I had in mind. This approach is more effective than telling them to take care of it and then being unhappy with the end results.

BACKGROUND

Please describe your company and your position there.

We are an early stage start-up which aims to set the standards for sustainability starting from the fashion industry. We are developing an online search platform, which aggregates and rates clothing items, enabling consumers to easily find better fashion.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wolfpack Digital?

Up to this point we worked with Wolfpack Digital for prototyping and we are going to continue the collaboration for the development of the platform (website & app).

What were your goals for this project?

For the prototype we needed an intuitive flow of screens, clean, clear and illustrative for our concept. The first design proposal we got from Wolfpack digital was exactly what we wanted. Further we will need to develop a responsive, robust, scalable, easy to modify platform, which uses development best practices.

SOLUTION

How did you select this vendor?

I worked previously with the CEO and was well aware of their standards, professionalism, attention to customer needs, responsiveness; I did not even consider other agencies, knowing that I am going for a trusted option.

Describe the project and the services they provided in detail.

They designed and prototyped our platform, based on a couple of examples and high level descriptions I provided. They also consulted us on what technologies to use for the development. Further, we are going to collaborate on creating the architecture of the platform and implementing it.

What was the team composition?

Until now I worked with a project manager and a designer. Over time the team will increase to include web and app developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We needed the prototype to join a start-up accelerator and it was a key input in order to get accepted. The proposed design was exactly what we were looking for, despite of little guidance from our side. The required changes were made always delivered before deadline. I particularly appreciated the fact that I always felt understood, the timely responsiveness of the team and their interest to understand my objectives and adjust the product in order to meet them.

How was project management arranged and how effective was it?

I had one project manager assigned with whom I collaborated very well, we communicated mostly per email, she was always polite and friendly at the same time. She was very responsive, delivered before deadline, pushed for some changes which were almost impossible. We are offshore but communication was never an issue.

What did you find most impressive about this company?

They care about your purpose and go beyond building a product that works. They advise you, without being pushy, for the right product for meeting your objectives. In the same line I highly appreciated that I felt understood, the whole interaction was extremely smooth, makes your life so much easier when such collaborations are just flowing.

Are there any areas for improvement?

Not that I can think of at the moment; nevertheless they are extremely open to feedback, so whenever I will have to communicate improvements I am sure there will be someone to hear and act upon them.

BACKGROUND

Introduce your business and what you do there.

I'm the chief experience officer at Anyline. We're a Vienna based company that creates optical character recognition technology. We use machine vision, optical character recognition, and machine learning to read text via smartphones.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wolfpack Digital?

It was difficult to show the benefits of our technology in use cases because we create complex products. We wanted to outsource the creation of a demo application for specific use cases to translate the benefits of our technology to clients.

SOLUTION

What was the scope of their involvement?

We had four applications in mind. Initially, we had calls with Wolfpack Digital to set up the project. Our team communicated what we wanted and expected exactly, which they were able to manage. Their team helped us consider and define product requirements and then took over the entirety of the project management. Their team provided UI/UX designs, which we discussed in design feedback sessions. After we completed the feedback rounds, they started to develop the native iOS and Android apps using the newest technologies available, which was important to us. Wolfpack Digital built the apps iteratively to enable feedback sessions. 

What is the team composition?

Initially, we were in contact with a member of their sales team. Then, our main point of contact was the project manager who took care of the process. We also had a few calls with either a designer or a developer who actually implemented the work.

How did you come to work with Wolfpack Digital?

I'm from the same city as Wolfpack Digital and colleagues recommended them. In addition to their team, we visited two other companies in Romania. Wolfpack Digital was more open and flexible. They used the newest technologies, appeared to be professional and well organized. There was a cultural fit because their team was relaxed yet professional. We have a flat hierarchy and wanted a company without a lot of fuss, so we chose them.

How much have you invested in them?

Overall, the cost will be a little more than $50,000. So far, we've spent between $25,000–$50,000.

What is the status of this engagement?

We started working together in October 2019, and the engagement's ongoing

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

One of the projects is almost finished and their deliverables at each milestone have been beyond what we’ve expected. They have always either delivered before the deadline or at the deadline exactly. So far, the quality has been good especially with the preparation.

During the set-up and design phases, we had many feedback sessions, which was surprising to us because we didn’t expect as much or such clear communication. Often, Wolfpack Digital has pushed us to answer their questions. This has been great because the pace of work has been quick. It has been a mutually beneficial relationship.

How did Wolfpack Digital perform from a project management standpoint?

As we’re in different countries all the work has been done remotely. Their team has always been available by phone or Slack, which has maintained the overall quality of the deliverable. We’ve also engaged with user-friendly online tools such as InVision and Lottiefiles, so it has been easy for us to view all of the projects’ mock-ups and wireframes. It has also been easy to provide feedback.

We’ve relied on their project management and experience because we aren’t specialized in app development. Wolfpack Digital was well prepared and prepared us well. When development started, we knew exactly what to provide to their team and how to provide it.

What did you find most impressive about them?

They have a strong vision. If I compare the presentation to the application that they built for us, it feels that it was made by them even though it uses our use cases, corporate identity, and our corporate colors. It fits nicely into their portfolio. It’s a good sign when a company has a strong identity and can bring that into their products.

Are there any areas they could improve?

They put a lot of pressure on themselves because of their environment. A lot of companies outsource development projects to Romania, so it’s competitive. Their team's driven to produce quickly and be responsive, but it isn’t what the client wants. The client may want two sessions rather than five different feedback sessions. Wolfpack Digital expected more at a certain phase of the project. They can adapt the process instead of trying to match their competitive landscape.

Do you have any advice for potential customers?

It feels like we’re working with a partner. We’ve listened to them when they’ve had different opinions especially in regard to UI/UX design as well as how to implement products. A company that just wants a service provider to code a specific set of requirements would waste the talent that their team has. Companies can benefit from all the experience and the level of partnership that Wolfpack Digital offers.

BACKGROUND

Introduce your business and what you do there.

I’m the head of software for a consumer electronics company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wolfpack Digital?

We needed to develop an app that would connect to a toy product using Bluetooth. My team didn’t have any real experience with iOS development. We wanted someone to take us to the point where we could implement the core functionality ourselves, as we didn’t want it to be public.

SOLUTION

What was the scope of their involvement?

We gave Wolfpack Digital the Android app, which was already pretty well developed in terms of UI/UX, and we asked them to make an iOS version.

Changes in the product led us to add and remove things from the app as we went along, and Wolfpack Digital adjusted as needed. They developed the iOS version with the most basic functionalities and interface. The team built the Bluetooth connectivity, network service, and the entire UI. They used Swift.

What is the team composition?

We initially worked with Georgina (CEO & Founder, Wolfpack Digital). Then, we were assigned a project manager, who was my main point of contact. We also worked with 2–3 developers.

How did you come to work with Wolfpack Digital?

A friend who’d worked with Wolfpack Digital recommended them.

How much have you invested with them?

My company spent €7,000 (approximately $7,650 USD).

What is the status of this engagement?

We worked together from October 2018–March 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Wolfpack Digital brought us to a point where the app was working well and we could continue working on the code in-house. They took us from zero to 80%, which is what we wanted. The team implemented clear code and well-known design patterns that made it easy for us to work on the app.

They provided us with a good working product. Feedback has been that the app looks great and is working well.

How did Wolfpack Digital perform from a project management standpoint?

We had weekly Skype meetings, and we used email whenever we needed something special. They were very communicative. We mostly used Excel because it wasn’t a complicated project. They delivered on time and within budget.

Wolfpack Digital was very adaptable throughout the process, and the adjustments they made to their team were helpful. If we wanted something changed, they did it right away, and they fixed any bugs that we found. They also gave us suggestions as to the best way to implement something.

What did you find most impressive about them?

We were impressed by their pricing and the amount of time it took them to develop. In Israel, this project would have been much more expensive and taken a lot more time.

Are there any areas they could improve?

No, they did a good job.

Do you have any advice for potential customers?

Having a working app is a good starting point. We gave them the Android version, and it was very easy for them to understand how the app should look and perform. Otherwise, make a presentation that is clear about what you want.

BACKGROUND

Please describe your company and your position there.

I am the owner of an online fashion label and we contacted Wolfpack Digital as we were working on a separate new project, a social connection app.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wolfpack Digital?

We wanted Wolfpack to help us create an iOS social connection app that catered to a distinct audience. An app that would create a safe and open space for people to connect in hopefully more meaningful ways based on interests, hobbies and personality type. Something that would have a clean and minimal aesthetic while being intuitive and fun to use.

What were your goals for this project?

We first wanted to create wireframes, user stories and work toward developing a usable mockup of the app for potential investors. Wolfpack provided very valuable feedback and suggestions on the app concept itself.

The app was to be produced from scratch including frontend, backend for admin and tutorial option for all new users. The final app was to include onboarding, payment service providers, a user database, subscription management & chat functionality including photos and audio.

SOLUTION

How did you select this vendor?

After some research on app development companies we decided upon Eastern Europe as a good choice due to the high technical expertise in this area and lower costs compared to some Western countries.

After shortlisting a few companies we contacted about 5 companies and organised Skype interviews with all of them before deciding upon Wolfpack as they stood out from the rest.

They seemed to be the most open-minded, forward-thinking and seemed the best fit for us and the app we wanted to develop. The technical skill of their development team also was very impressive.

Describe the project in detail.

We initially had a skype call with Valentina in which we first talked through our concept of the app and what we wanted to achieve. Following on from that we exchanged many emails with both Valentina and Georgina (CEO of Wolfpack) while Wolfpack offered us assistance in developing the user stories and wireframes for our app.

Many new ideas and changes occurred in those first couple of months of communication. Once wireframes and user stories were ready, we then selected our screens ready to create a usable mockup of the app.

What was the team composition?

Our main point of contact was Valentina (Marketing Specialist, Wolfpack Digital). She was an absolute pleasure to work with and we always felt like we were speaking to a friend, not a company and she went above and beyond in assisting us throughout the process.

We also worked with Georgina (CEO, Wolfpack Digital) who also assisted us with wireframe development and quotes for the app and app mockup and who was also a delight to work with. The passion and professionalism from both Valentina and Georgina was very evident.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

From our initial contact with Wolfpack Digital, we came from having a very rough idea of our app and goals to creating in-depth user stories and wireframes within a couple of months.

Having no prior experience in creating wireframes ourselves, Wolfpack provided us with ample assistance and examples to make the entire process very straightforward.

How effective was the workflow between your team and theirs?

The smooth and honest communication we had with both Valentina and Gina made things extremely easy the whole way through. We knew that if we had any questions or wanted to run new ideas by them, that Valentina would always be available via email or video call.

Communication was always very timely and they always gave us honest responses to anything we suggested, if an idea could be improved or might be better to hold off on until later, they would let us know and this honesty and transparency was very welcomed.

What did you find most impressive about this company?

We talked to quite a few promising companies before we decided to go with Wolfpack. Wolfpack stood out. Their development team was of some of the highest calibre but what impressed us the most was their ability to connect with us and our ideas on a deeper level.

In our communications we discussed not only the technical and functional details of our app but also the bigger idea and philosophy behind what we were trying to create. We always felt on the same page as Wolfpack, like we were working with friends that truly understood the bigger picture that was formed the foundation of our app. It was a mutual understanding that we didn’t find with other development companies.

We never felt they were on the other side of the world, we very much felt like we were working together as a team in all aspects, it always felt cohesive. We feel very lucky to have found Wolfpack Digital and cannot imagine finding a team we would rather work with.

Are there any areas for improvement?

Honestly no, as they exceeded our expectations in so many ways.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of FirstAgenda, a software startup. I’ve been with the company since our founding four years ago. We create meeting collaboration software intended to optimize meetings. Our software records and provides transcripts of meetings in order to help our clients improve them and stop wasting time.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wolfpack Digital?

We needed them to develop an Android app. We have in-house developers for our web app and iOS app, as well as APIs and cloud hosting, but we don’t have any Android developers.

SOLUTION

What was the scope of their involvement?

They built our native Android app from the ground up using Java and Kotlin. They drew inspiration from our iOS app, but they didn’t use any existing code. We’d tested our iOS and web apps before beginning any Android development. Features included access to our APIs and an admin backend.

They worked with our in-house development team and they’ve been close to our project management.

What is the team composition?

We currently work with three people, but we worked with four in the past. My main point of contact is Adrian (CTO, Wolfpack Digital).

How did you come to work with Wolfpack Digital?

I received a reference from a former colleague who worked with them at a previous company.

What is the status of this engagement?

We started working with them in April 2017 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Twenty percent of our users are using the Android app since its successful launch. It has performed brilliantly and we’ve seen no more errors than on other platforms. It’s functional and reliable.

How did Wolfpack Digital perform from a project management standpoint?

We communicated well. They responded to us rapidly, demonstrating their understanding of our business and any errors we might face. If we have something to change, they’ll change it.

All their developers are on our Slack, so I can contact them if needed. They’re always helpful and accessible. Their team is good at speaking and writing. They’ve also visited us a few times at our office, which gives us a different perspective, having met them in person.

What did you find most impressive about them?

Their ability to be a part of our company stands out. Our communication is their main insight into our domain. I like that we have easy access to their developers and we don’t have to go through a project manager to talk to them. They’re talented people.

Are there any areas they could improve?

No, I don’t have anything to complain about. We have discussed some minor things.

Do you have any advice for potential customers?

Work with the same developers and project manager so they can understand your domain and your company. Our strategy working with people abroad is to make them part of our development team so that our communication remains close. We don’t just ask them for something and then wait 14 days to get a delivery.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a technology company. We offer a product that allows for emotional transactions in social media.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wolfpack Digital?

Wolfpack Digital took over our development process from our in-house team, which wasn’t up to the task at the time. Wolfpack Digital was taking over a critical situation where we were in dire need.

SOLUTION

What was the scope of their involvement?

Wolfpack Digital developed the front- and backend of an iOS application. We use an agile development setup using tickets and Atlassian software. Wolfpack Digital adds new features using our existing roadmap. Key functionalities include rich media and video playback that can render on the fly and that we can add snippets to. They also implemented messaging, a payment service provider, and a user database for user management.

What is the team composition?

We have three developers, a project manager, and a QA person.

How did you come to work with Wolfpack Digital?

We found them via reference. After interviewing and assessing their team, we chose Wolfpack Digital.

How much have you invested with them?

We’ve spent about $150,000–$200,000

What is the status of this engagement?

We kicked off the project in October 2018, and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Wolfpack Digital delivered a full iOS platform—both frontend and backend—that is in closed beta. We haven’t launched yet for strategic reasons, but it’s otherwise ready to go. We’ve received positive feedback from alpha testing with users, and we’re happy with the quality.

It’s always a challenge to go from an in-house team to a nearshore development team, but Wolfpack Digital did a terrific job pulling off the transition. We pushed their team for a custom QA process that happened continuously throughout the development cycle, which worked well for us. 

How did Wolfpack Digital perform from a project management standpoint?

Wolfpack Digital provided a dedicated project manager that works alongside our in-house project manager. They interact to make sure that the team executes the right content on the correct specifications. It’s been a continuous process to find the best project management style. We used to involve the teams directly, but that resulted in many confused voices instead of a clear-cut message.

What did you find most impressive about them?

Their transparency stands out most to us. Wolfpack Digital acts as our literal partners; we feel like we’re working alongside an in-house team. They’re open about what works and what doesn’t work, and they suggest approaches that may work better even if those methods cost less for us. We appreciate their honesty.

Are there any areas they could improve?

As a small agency, Wolfpack Digital may not have the skill set that clients need right away. However, they’re upfront about this, which allows clients to work around it, and they’re flexible about finding resources and trying new things that pay off.

Any advice for potential customers?

Be upfront at the very beginning. Don’t hold back information, even when you feel it’s sensitive. It will help you get the best result—it has for us.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of SafeDriveIE.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wolfpack Digital?

We reached out to them to develop our software from start to finish.

SOLUTION

What was the scope of their involvement?

They developed the software we needed for our business, working on four applications in total: two for Android and two for iOS, along with a backend admin dashboard.

I had a concept and vision for how we wanted the software to look, sketching up very rough drafts for each screen. That led into a Skype call with them, during which we spent two and a half hours making a wireframe with Georgina (CEO, Wolfpack Digital). She was very helpful and recommended a few changes.

We had weekly follow-ups after that every Friday, for 1–2 hours across three months. In between that, we went through changes over email.

What is the team composition?

We started with Georgina, who later assigned us to a project manager to build the application. He was easy to connect with and gave us some very good ideas, helping to put them in place. There were a couple of others in the background, with whom I spoke over email about payment plans and similar topics.

How did you come to work with Wolfpack Digital?

My partner had built a couple of applications in Ireland, but he’d never outsourced before. He had a friend who had used Wolfpack Digital, so we had an initial consultation and a quote, then went from there.

How much have you invested with them?

We’ve spent around €24,000 (approximately $27,000 USD) so far.

What is the status of this engagement?

We started working with them in October 2018, and the project’s ongoing. We’re getting to the final touches now.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Overall, the quality of the work is brilliant. My business partner was skeptical about outsourcing it initially, but he ended up having his current applications rebuilt by Wolfpack too.

We have beta versions of the apps, so we expect a couple of snags to arise. As with any project, we won’t know about those until the point of release, which will be in the next two weeks.

How did Wolfpack Digital perform from a project management standpoint?

I found them to be helpful, informative, and easy to contact, with a good turnaround rate. Overall, it’s been an enjoyable experience to work with Georgina and her team—I’ll definitely consider them for future projects. Georgina seemed to have a lot of experience; she was easy to talk to and had a great personality. We clicked from the very first session.

I just dealt with my project manager, so I couldn’t really comment about the rest of the team. If I had a question that needed answering quickly, I could get an answer within minutes over Skype.

What did you find most impressive about them?

The price-to-quality ratio was brilliant. We got quotes for the same application in Ireland, and they were two to three times the price we ended up paying Wolfpack. The quality they delivered was on par with those other groups.

Are there any areas they could improve?

I haven’t had any negative experiences with them.

Do you have any advice for future clients of theirs?

I advise clients to be in contact frequently. Georgina made an effort to come to Ireland and work with us.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of a startup email marketing platform that empowers clients to set up email courses and help subscribers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wolfpack Digital?

We needed design and development help to build our platform. 

SOLUTION

What was the scope of their involvement?

Wolfpack Digital provided general consulting, a bit of design work, and front- and backend platform development. They worked with an internal team while implementing many key features and drafting the initial design. The frontend uses Ember.js and Bootstrap while the backend runs on Ruby on Rails. They helped us with both an event tracking system and an anti-spam system, and not only proposed and implemented the latter but developed the logic behind it.

What is the team composition?

We worked with one designer and 3–4 developers. While the beginning of the project was more one-to-one, later on, Adrian (CTO, Wolfpack Digital) provided project management. 

How did you come to work with Wolfpack Digital?

Adrian and I had been acquaintances for a while, so I knew he had a web agency. When I started this project, I went to them. I knew they had talented people and assumed they’d be the right fit.

How much have you invested with them?

We spent $10,000–$49,999.

What is the status of this engagement?

We worked together from 2016 until 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We wouldn't have gotten our business going without their help. They were attentive and available when we had inquiries and assisted me with whatever they could when I went to their place. We addressed all issues quickly and never argued. They were quick to jump in and help out. Our collaboration went well.

How did Wolfpack Digital perform from a project management standpoint?

There were no issues with project management. We either had face-to-face discussions with the developers or Adrian or used phone, email, and Slack. They responded promptly.

What did you find most impressive about them?

Their developers are passionate and always try to find the best possible solution. They were professional and didn’t stall the work or mark compromises to get something done. Wolfpack hires great people.

Are there any areas they could improve?

No, there aren’t. As time progressed, they got better and better at many things.

Do you have any advice for potential customers?

Go for it. I’ve sent people to them and haven’t received any negative feedback.