WOLFPACK DIGITAL SRL

BACKGROUND

Introduce your business and what you do there.

I’m the COO and CTO of Equality AI, a SaaS startup focusing on machine learning development tools for healthcare scientists.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Wolfpack Digital?

We wanted a full stack development team to help us with custom software development based in Microsoft Azure.

SOLUTION

What was the scope of their involvement?

Wolfpack Digital is helping us build a web and cloud-based application for machine learning development. Their team will also provide support for the platform, which will eventually phase out.

Regarding functionalities, the platform offers a cloud-based development environment to import data sets and use that to train models using machine learning techniques and philosophies. It also allows developers to collaborate with other teams that have been or want to be involved in the system's decision-making process.

What was the team composition? 

We’ve been working with 4–5 members of their team, depending on the project’s status. These members from Wolfpack Digital include Dana (Product Owner), a scrum team, and developers.

How did you come to work with Wolfpack Digital?

I found them through a TechCrunch article and chose them due to their solid UI/UX development team and their background in machine learning and big data.

How much have you invested in them?

So far, we’ve spent around $300,000 with them.

What is the status of this engagement?

We started working together in April 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their flexibility has been a huge factor in getting us where we are — we’re about to have an MVP to launch that looks beautiful! The product is very visually pleasing. Moreover, they’ve put together a robust platform in terms of technology. They’ll deliver something user-friendly with the main things we’re looking for.

How did Wolfpack Digital perform from a project management standpoint?

Wolfpack Digital’s team is great at providing spot-on estimates regarding budget and reasonable timelines. Regarding tools and communication, we use Jira, Azure DevOps Server, Slack, and Google Meet. In addition, they’re swift in applying changes or creative solutions — Dana stays on top of everything and ensures that communication is efficient so they can meet our expectations. They have a high-level organization that works well with both teams.

What did you find most impressive about them?

Their team has an excellent agile approach and a Scrum process that allows them to complete sprints quickly and in an organized manner. 

Are there any areas they could improve?

We had hiccups along the way because we’ve been working with them through a new approach that their team was not used to. Still, as we went along, we found a way to get around this problem.

Do you have any advice for potential customers?

Be upfront about your needs and how you want them to address them.

BACKGROUND

Please describe your company and your position there.

I am the CTO of a medtech start-up based in Copenhagen

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wolfpack Digital, and what were your goals?

We needed to develop an Android app to work with our medical hardware that would need to be CE IIa certified. Another goal of the project was to be able to easily take over the code and development in-house.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected this vendor based on their past track-record of succesful projects in health-tech as well as good reputation for culture and work standards.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a couple of discovery workshops in the first weeks, using Miro, after which we proceeded with more detailed requirements for the mobile app (as was necessary for meeting our regulatory needs for medical certification). This lead to a better understanding and refinement of the project scope. After this step, a roadmap was developed, and work started in sprints, with periodic builds being delivered to us, as well as weekly discussions on the project scope and technical implementation.

How many resources from the vendor's team worked with you, and what were their positions?

I interacted with a project manager and the two developers most of the time. There was also an account manager available every time i needed it (not that often).

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Development is still ongoing, but we now have a stable production ready first version of our app, developed according IEC62304, as well as being in a very good position for taking over the codebase.

Describe their project management style, including communication tools and timeliness.

The project manager was very professional as well as really easy to communicate with. I saw a lot of involvement in achieving the goals of the project, and speed in tending to urgent matters. There was a lot of direct communication (in calls), and, especially important to us, good communication with their technical team. I felt like the project was managed in a quite predictable manner, and they lived up to their estimates and timelines. Basically, they delivered the right thing when they said they would.

What did you find most impressive or unique about this company?

Their management and communication are impressive, as well as their maturity in technical decision-making.

Are there any areas for improvement or something they could have done differently?

In person product and technical discovery workshops would probably have sped the first phase up

BACKGROUND

Please describe your company and your position there.

In this project I play the role of the technical lead, and the company I am working for is a South African tech-health company who uses AI, technology, and efficient human processed to democratize ultrasound medical investigation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wolfpack Digital, and what were your goals?

We were looking for a team of specialists to take over the mobile development.

SOLUTION

How did you select this vendor and what were the deciding factors?

When we figured out that we need WolfPack Digital team we wanted to cover the following aspects:

• seniority in mobile app user experience
• experience in mobile development best practices
• efficient mobile development processes, such as planning, or publishing the app in the corresponding stores

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The services covered UI and UX design, user flows, native application development, and communication with the backend API. The focus was mostly on Android related technologies (Java, Kotlin).

How many resources from the vendor's team worked with you, and what were their positions?

During this period we worked with:

• project manager
• delivery manager
• Android developer
• iOS developer
• UI/UX artist/engineer
• mobile development manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

While the application is not in production yet, the showcase and the demos we had with the stakeholders, showed that the app feels well polished, clean, similar to other high quality top-of-the industry products.

Describe their project management style, including communication tools and timeliness.

One of the things we like most is their management style. Working with their delivery manager is absolutely amazing. Yes, they use Jira and all the bells, but the communication skills and their predictability is what makes the collaboration so enjoyable.

What did you find most impressive or unique about this company?

There are several things we really like about the WolfPack team. I would mention their culture. They really look like a team. I had the opportunity to visit them at their office in Cluj, and the whole working environment and their internal team relations blew my mind.

Are there any areas for improvement or something they could have done differently?

Probably, but it's hard to say right now!

BACKGROUND

Please describe your company and your position there.

I am an independent operator

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wolfpack Digital, and what were your goals?

I have been a general contractor for a long time and I had an idea for a software tool I wanted to build to help my business, and possibly release more widely for other GC's to use. My goal was to develop an MVP proof of concept and try it out

SOLUTION

How did you select this vendor and what were the deciding factors?

When I initially contacted WOlfpack it was because I had read an interview the CEO did and I liked her perspective on tech development. When I reached out I was impressed with the individualized attention my project got, and the time the CTO took to understand what I was trying to do and model it up. I have never worked with a develpment agency before, but I did not expect the level of service that Wolfpack provided, and that made me decide to move forward with the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Fisrt we mind mapped the idea from begining to end, then wireframed it and designed it. Once it was where we wanted it we made User test that I can send out to my network to get feedback on the product.

How many people from the vendor's team worked with you, and what were their positions?

I really only interacted with 4 people, the CTO, my designer, the project manager, and the client owner.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have a model now of what the app will do and look like. The actual development has not been done yet. In terms of deliverables, they accomplished what we wanted to achieve efficiently.

Describe their project management style, including communication tools and timeliness.

The structure included a project manager whom I interacted with directly, and who tracked progress and communicated directly with the deisgn team. When I had comments or feedback the project manager would make sure they were heard and addresed. There was also a client owner who made sure I was satisfyied with the process at all times. I found this to be an effective structure.

What did you find most impressive or unique about this company?

Individualized attention and taking the time to understand the product and goals for the project.

Are there any areas for improvement or something they could have done differently?

None come to mind

BACKGROUND

Please describe your company and your position there.

I am CTO of JAMM technology. Our company focused on offering competitive insurance premiums for safe driving underpinned via technology.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wolfpack Digital, and what were your goals?

We hired Wolfpack to build our consumer facing mobile app and insurance dashboard for analytics. We had the goal of offering customers a seamless insurance experience based on gameification: the safer you drive the cheaper your car insurance. Wolfpack build multiple features like onboarding the customer for insurance, displaying trips with stats / user profile, and gameified challenges.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked for an effective team at the right price point.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

There were multiple iterations of design, technology scoping, and feature building. All organized in bi-weekly sprints. Key deliverables included introduction to jam flow, customer onboarding flow, trips stats and display flow, and gameification of driving flow. Technology stack was native iOS, Android, Swift, Kotlin with rust.

How many resources from the vendor's team worked with you, and what were their positions?

We had a very lovely project manager who was excellent at clarifying objectives and organizing a team of 1 designer, 2 backend engineers, 1 frontend engineer. There was also managerial team of a CTO for budget setting and customer excellence team member.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Months after the app was launched we gained our first initial 35 / 100 beta driver customers who spend on average $1,000 per policy sold. This would not have been possible with out the app.

Describe their project management style, including communication tools and timeliness.

The project manager was available in email, whatsapp, and slack (integrated in). Great communication and availability. No communication issues while building the app.

What did you find most impressive or unique about this company?

The most impressive quality was the technical execution and friendliness of the teams we worked with. I was impressed with how they set and delivered to expectations.

Are there any areas for improvement or something they could have done differently?

It would be nice to forecast in advance if a project would run over budget and by how much.

BACKGROUND

Introduce your business and what you do there.

I’m the head of product at Primary Diagnostics. We’re a digital health platform for tracking, testing, and immunization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wolfpack Digital?

We were trying to launch our first consumer mobile app. The engagement was a detailed view of what we wanted to do with the consumer app. Wolfpack proposed a couple of changes based on their knowledge of Android and OS development.

SOLUTION

What was the scope of their involvement?

They built the app using React Native for Android and iOS. They were building a standard Android app and a standard iOS app with some web views baked in that we wanted for our backend.

The purpose of the app was to create a user management system for people who wanted to record their test results and vaccination status over the course of weeks and months. It’s a simple interface for people to log new tests or view their results.

What is the team composition?

They assigned a project manager that we mostly worked with, and then there was an Android engineer, an iOS engineer, and a designer. It was a pretty slim team.

How did you come to work with Wolfpack Digital?

We found them through a Google search. After sending them a slide deck of our initial scope, they called us back and we hammered out a contract with a few estimates.

How much have you invested with them?

We’ve spent from around $20,000–$50,000.

What is the status of this engagement?

We’ve been working together since January 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They delivered the full product to us by their initially stated deadline of April. 95%-100% of the time, they hit the scope and the timelines we agreed to. That’s the biggest success metric. We’re in the beta phase right now with a small group of testers.

If there are any bugs or crashes, they’re fixed within one business day of us submitting the feedback. They also let us know if they see any frontend issues.

How did Wolfpack Digital perform from a project management standpoint?

We met once a week to align on requirements and then handled everything else asynchronously. Slack helped with communication, as did Figma.

Communication is a bit harder than normal, as we’re in different time zones, but they’re very prompt in following up. They do all the project management internally, so we don’t handle any of it.

What did you find most impressive about them?

They’re super flexible and have molded to our work, rather than trying to force us into some sort of template.

Are there any areas they could improve?

Early on, when we were proposing doing a lot of things on Slack, they were worried that we wouldn’t have enough audit trails for when things got approved or they didn’t. Once we got into a rhythm, however, they responded to everything over Slack.

Do you have any advice for potential customers?

They have a lot of talented people on the team, so sometimes ask them to redesign what you have, rather than simply implementing what you provide them with. Those are two very different types of projects and can lead to very different outcomes.

BACKGROUND

Please describe your company and your position there.

Our company provides IT solutions for the public industry. As a PM, I gather requirements, solutions, planning and designs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wolfpack Digital, and what were your goals?

We work with Wolfpack on prototyping/Proof of concept to actual web & mobile products. The development and maintenance are continuous as the goals are to provide a constant improvement product.

SOLUTION

How did you select this vendor and what were the deciding factors?

Since we are aiming for a long term relationship, the following were considered:

• Quality: If the vendor meet our code quality standard - Speed: If the vendor can produce it within a reasonable timeline
• Reliable: If the vendor are delivering on what they promise and if they are willing to take on responsibility - Sustainable: If we have long terms team that will focus on our projects
• Security: If the vendor meet our security standard
• Willing to improve ways of working: constantly improving as a team to adjust based on company growths and try a new process
• Cost: If vendor charges a reasonable price with the above match. POC works started, in the beginning, to make sure all the above matches and teams are working along with ours before selecting the vendor

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a lot of ways throughout the year, normally:

1. Kick-off meeting to walkthrough project and designs (if applicable)
2. Vendor propose suggestion and resources required with rough estimation
3. Vendor provide further refine wireframes and solution for approval
4. Tasks information preparation (trello or Jira)
5. Team brief
6. Development & QA
7. Demo and retro (Agile is use in the process)
8. Confirm all development works are completed
9. Release and monitor any issues that may occur
10. move on to new tasks/bug fixes/ development

How many people from the vendor's team worked with you, and what were their positions?

depends on project size, usually from 2 - 10 including Product Owner Designer QA Web Front End dev Back End dev Mobile dev

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

• 95%+ internal deadline met
• Multiple Web & Mobile products delivered
• Successfully multiple 3rd party Integrations
• Data migration without errors

Describe their project management style, including communication tools and timeliness.

• Agile process is used
• Trello, Jira & Slack for communications
• Professional management that communicates mostly everything with us
• Meeting are set according to agile frameworks and other ad-hoc one if required

Overall, they are professional and have constant training. They have been very flexible with our time and meeting requests. Dev is very open up and easy to communicate and always willing to solve the problem.

What did you find most impressive or unique about this company?

• Mentality, quality & communication Mentality: They are always excited about the project and trying to improve, they often suggest which solution/tech is best for the problem and are able to handle pressure
• Quality: They go through the products from beginning till the end a couple of times with us to ensure it is what we are looking for so we don't end up with a surprise
• Communication: Everything about the product can be discussed and let us know if any potential issues will happen or any questions they have. There is a very minimal argument about cost and problems.

Are there any areas for improvement or something they could have done differently?

We improves bit by bits as we are seeking long term relationship, we look into all area for improvement in our retro, from process to code pattern.

BACKGROUND

Introduce your business and what you do there.

I’m the co-owner of ShirtPoP, a custom screen printing and embroidery shop based in Albuquerque, New Mexico. We screen print textiles, apparel, and decoration articles for brands, businesses, and organizations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wolfpack Digital?

We needed help with custom software development. Before engaging with Wolfpack Digital, we worked with a much smaller team, but they weren’t doing a good job handling and executing the project on time and budget; all the things that could go wrong were going wrong. Thus, we decided to end our engagement with that company, and we started looking for another partner.

SOLUTION

What was the scope of their involvement?

Wolfpack Digital took the web app previously developed by the other company and made it functional. The product we had before wasn’t usable at all, so they started updating and revamping it entirely, from rewriting the codebase to redesigning the UI/UX wireframes. The project has also involved Ruby on Rails development.

Given that we custom-print textiles, this app helps our users upload their artwork, select the colors, and choose from our various garments to print on. We have a variety of custom printing options with different pricing. Thus, Wolfpack Digital implemented different pricing matrices and redesigned the UI/UX to make users feel that the customizing process was more an art than a technical experience.

What is the team composition?

We work with five people from Wolfpack Digital: an account manager, a project manager, a frontend developer, a backend developer, and a dedicated QA tester who will be testing if the UX is what the developers thought it would be. Additionally, they have different teams with various expertise levels, so they can consult with each other whenever they need help with an issue outside their scope. For example, we had an issue with the Amazon server, but the development team reached out to another team, and they answered immediately, helping us with the implementation.

How did you come to work with Wolfpack Digital?

When we decided to change vendors, we interviewed around 10–12 different companies that we found on Clutch, among which Wolfpack Digital was. The interview with them went really well, and Gabriel did a good job explaining their organization and how they would onboard our project. All the information they gave us made a huge difference when choosing them, especially after our previous bad experience with custom software development.

What is the status of this engagement?

We first contacted Wolfpack Digital in November 2021, and our engagement is ongoing. They’ll continue doing maintenance and testing for us.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Wolfpack Digital has made all our app’s pieces and features work together, creating a functional app. For example, we have a certain sequence for placing an order before passing it to our production team. Before working with them, we couldn’t figure out how to create that sequence within an app. However, they asked us a lot of questions to understand our process, and they figured out a way to do it within weeks. Additionally, they made us think of questions we hadn’t thought of before. Overall, we’re very satisfied with their work; they’ve exceeded our expectations.

How did Wolfpack Digital perform from a project management standpoint?

Wolfpack Digital has performed very well, and they always deliver on time and budget. They’re also very organized and professional. For example, they have solutions so that we can look at the time they spend working on our project.

We have a Zoom meeting at least once per week. They also document everything and send us demos of the product, loom videos, and other assets via email.

What did you find most impressive about them?

Wolfpack Digital’s communication and Scrum project management are impressive. I’m sure all development companies can write code, probably at different levels of expertise. However, very few have the ability to keep track of the project and understand its current state.

Overall, Wolfpack Digital is an excellent shop — I would rate them 5/5 stars. Our project manager is very good at her job. She’s always coming up with solutions, and she’s constantly engaged in our project. Additionally, she has taken part in the QA testing process.

Are there any areas they could improve?

No, they’ve done a very good job.

Do you have any advice for potential customers?

Wolfpack Digital moves as fast as you can move, so be prepared to work hard and be engaged throughout the process. If they ask you for anything, try to get it to them quickly because if you slow down, the project will too.

BACKGROUND

Please describe your company and your position there.

I work in a fast growing sports and entertainment company, specializing in developing the partnership model for commercial sponsorships.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wolfpack Digital, and what were your goals?

We used to conduct our business without any technology, on paper and through personal contact. We needed to reach a wider pool of prospects in order to grow our customer base, while lowering time and cost of customer acquisition.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and shortlisted 5 vendors, conducted various meetings to determine compatibility and decided to go with those wonderful guys.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started with a meeting to determine the requirements from a business and system point of views. The team then came back with an initial plan that we approved, including various solution options. Then they were very detailed on the delivery steps, as the schedule was very clear and understandable even for someone like me with little technical expertise.

How many people from the vendor's team worked with you, and what were their positions?

We had an account manager, a project manager, a lead designer, and a team of developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Incredible design, above our expectations. Seamless functionality, and the project seems very promising.

Describe their project management style, including communication tools and timeliness.

We had weekly meetings in the beginning, then every 2 weeks, then as needed by the project progress.

What did you find most impressive or unique about this company?

The team was very pleasant to work with — they felt like an extension of my company. They were very professional, always available for support, always responsive, and really friendly and fun!

Are there any areas for improvement or something they could have done differently?

I cannot think of anything they can improve on, they tick all my boxes.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Voxa Software, an audio- and eBook streaming service provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wolfpack Digital?

We needed their help in building our reading and streaming application.

SOLUTION

What was the scope of their involvement?

Wolfpack Digital initially helped our team visualize our product and devise a development plan. We collaborated with their team to create a platform that allowed users to read eBooks and stream audiobooks, with our design team focusing on UI/UX. One of the core functionalities they incorporated was a payment channel that processed subscriptions for users who wanted unlimited access to our offerings.

Additionally, we had to ensure that the app was securely coded and protected from piracy before its go-live. Upon building the app, Wolfpack Digital helped us conduct QA testings to guarantee its robustness.

What is the team composition?

The team size varied depending on the project phase, but we worked with 13 resources during the peak of the development process. The team was comprised of four front- and backend developers, four Android- and iOS developers, one QA, one product owner, and a scrum master.

How did you come to work with Wolfpack Digital?

I found Wolfpack Digital on Clutch, which seemed to be the perfect place to go for our outsourcing needs. We needed to find a local agency with a reliable track record and skill set, and Wolfpack Digital met all our qualifications.

How much have you invested in them?

We spent over  €500,000 (approximately $573,000 USD).

What is the status of this engagement?

The development project ran from March–November 2021. We just launched our product a few days ago.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Wolfpack Digital helped us deliver the app that we wanted to share with our market — our official launch took place two days ago, and we were able to secure over 1,500 downloads within that time frame, with 500 of those in trial period and over 50 users paying our subscription fee. 

How did Wolfpack Digital perform from a project management standpoint?

We mainly communicated via Slack and relied on Jira for project management. Wolfpack Digital had dedicated and disciplined team members who proactively helped us meet our complex goals on time. While we wanted to launch sooner because of our ambitious deadlines, their team did their part in ensuring that each phase was executed quickly and seamlessly — any delays we encountered during the process were from our end.

What did you find most impressive about them?

What stood out about Wolfpack Digital was their evident UX expertise and thorough understanding of our needs, which were mirrored in the deliverables they produced for our users. They weren't just developers, but they were skilled designers who executed UX solutions that made both our staff and users feel at ease.

Are there any areas they could improve?

From a startup's perspective, we would've benefitted more from more adaptable and well-communicated methods from Wolfpack Digital's team.

Do you have any advice for potential customers?

Have a clear scope and set your preferred rules at the beginning of your partnership with Wolfpack Digital's team.