Wisitech InfoSolutions Pvt. Ltd.

Introduce your business and what you do there.

I’m the president and founder of SevaChild International, a nonprofit organization that aims to provide nutritional food rations to rural areas in India.

What challenge were you trying to address with Wisitech InfoSolutions Pvt. Ltd.?

We needed a website to promote and present our company on the web.

What was the scope of their involvement?

Wisitech InfoSolutions is our primary web development partner through the utilization of WordPress. They’ve been maintaining our website since its inception, and they also support us in implementing new features.

What is the team composition?

I mainly work with a designer and a developer.

How did you come to work with Wisitech InfoSolutions Pvt. Ltd.?

We were referred to them by a mutual contact who had previously worked with them.

How much have you invested with them?

We’ve invested somewhere between $25,000–$50,000.

What is the status of this engagement?

We’ve worked together since January 2010, and our partnership is still ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Thanks to Wisitech InfoSolutions, we’ve expanded our reach from only feeding 2,000 children in 2011 to 2.2 million in 2019. 

Moreover,  we provided a month’s worth of food to over 12,000 families and gave about 40,000 face masks during the COVID-19 pandemic.

How did Wisitech InfoSolutions Pvt. Ltd. perform from a project management standpoint?

They perform excellently from a project management standpoint, and we mainly communicate through email, WhatsApp, and phone.

What did you find most impressive about them?

What distinguishes them from other providers is their personal approach and availability. They’re very quick to respond to any questions and consistently give us great service.

Are there any areas they could improve?

I can’t think of anything they need to improve on.

Do you have any advice for potential customers?

Communication is key, so I would advise you to be clear and specific about what you want to achieve.

Please describe your company and your position there.

I am the owner and chief operating officer of my company, Alignment Simple Solutions. We are a manufacturer and global eCommerce seller of automotive tools and accessories through multiple channels.

For what projects/services did your company hire Wisitech InfoSolutions Pvt. Ltd., and what were your goals?

Our previous website hosts made it impossible to make regular updates when needed, without contacting the small host business and waiting for service. We were frustrated and extremely unhappy. I engaged Wisitech Info Solutions after vetting numerous possibilities and we are so grateful we found the team to walk us into the future.

How did you select this vendor and what were the deciding factors?

The primary objective was to find a company with multiple resources, in a variety of time zones, who could provide and manage our site to maximize conversions and provide a speed and quality experience for our customers. It was also important to find the right team who could set things up to allow me to make updates on the fly while handling any issues I might create in making those pricing and image updates.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Wisitech has managed all of the above and much more. We could not have asked for a better team. I am writing this review to praise the team (again) after we had critical errors in the site last week which I had caused through inexperience. The full team came to the rescue and worked night and day to get everything corrected and back online before a major sales event.

How many people from the vendor's team worked with you, and what were their positions?

I have worked with all of the team, in various positions. No one has ever let us down.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our conversion rates are great. Our google search rankings are as high as any large corporation (higher). I can always ask questions and rely on a knowledgeable response in my language

Describe their project management style, including communication tools and timeliness.

The team is wonderful about communicating timelines, current status and explaining a problem and the solution. I am able to reach out to them at all hours of the day and typically get an immediate response. The communication is exemplary.

What did you find most impressive or unique about this company?

This team is a partner. We work together towards mutual goals. Wisitech is one of my most valued partners due to their experience, reliability, and dedication to the relationship.

Are there any areas for improvement or something they could have done differently?

Everyone can improve, but I could not put my finger on an area to suggest. The team is truly remarkable.

Please describe your company and your position there.

My company provides college consulting services to high school students and their families.

For what projects/services did your company hire Wisitech InfoSolutions Pvt. Ltd.?

Wisitech created my website, added content, manages the upkeep of my information.

What were your goals for this project?

Creation and upkeep of my website content. Guidance to stay up-to-date

How did you select this vendor?

Wisitech was recommended to me from another creative designer. She had worked with Wisitech for many years.

Describe the project and the services they provided in detail.

Wisitech took all of my creative ideas and created an excellent website with my content, graphics and keeps my website up to date. The team provides feedback on how to better my site, add videos and graphics. I've really enjoyed working with them. Everything has been completed to my entire satisfaction. I trust them and can highly recommend Partho and his team.

What was the team composition?

I'm not sure how many people worked on my website design. I work with 2-3 people on average.

Can you share any information that demonstrates the impact that this project has had on your business?

I count on Wisitech and their expertise in everything I do on my website. They notice problems right away, fix any issues, help me stay on top of latest upgrades, create new design ideas and implement my wishes every time I ask them for improvements. They are very efficient and cost-effective.

How was project management arranged and how effective was it?

The project management was flawless and very efficient. They always meet and usually exceed any deadlines.

What did you find most impressive about this company?

Excellent follow-through and communication. I've recommended Wisitech to my friends. They are my go-to tech company, and I appreciate the hard work they put into every detail.

Are there any areas for improvement?

Not really. I've been super pleased with their management of my account, follow-through and creativity.

Please describe your company and your position there.

I am the CEO/President of Avari Beauty which is an Esthetician salon and shop.

For what projects/services did your company hire Wisitech InfoSolutions Pvt. Ltd.?

I needed help with SEO, blog writing, ads, and exposure.

What were your goals for this project?

My goals were to increase website visibility, increase bookings and sales and create educational blog pieces.

How did you select this vendor?

I found this vendor through my sister who highly recommended them.

Describe the project in detail.

We started off with a complete evaluation of the business. Wisitech started to study my business and do an analysis of current issues within my website and online presence.

From there, we started to implement SEO optimization, blog writing, guest blog writing, adding exposure through things like classified ads and creating a Yelp page and yellow page listing, etc. We also started to work with Google ads and we continue to do research on how all of our SEO and search engine optimization is doing to be on top of it.

What was the team composition?

The size of the team varies depending on the needs or budget I have to work with any given month. This company is very flexible and easy to work with when it comes to this. I mainly speak with Antara, who is the Creative Director and Rimple Sethi who is a project manager. Other team members work on the backend through their direction to help assist us in our endeavors.

Can you share any outcomes from the project that demonstrate progress or success?

I have seen an increase flow of traffic on my website and have received more inquiries on the phone from customers which have translated into more bookings.

How effective was the workflow between your team and theirs?

The workflow is great! Everyone communicates very well and works hard to make things happen.

What did you find most impressive about this company?

The flexibility is something I value as a new business. My budget may fluctuate at times and they are very accommodating to adjust with me on what we can do together for success. I am also impressed with the dedication and hard work.

I am based in a different country so our language may have some barriers at times which can show through some of the blog or SEO writing, but they work hard to adapt and improve this which they have! They also had to learn a whole new industry to work with me and they worked hard to understand my business and what my industry is all about.

Are there any areas for improvement?

I have no suggestions. I think this business is great and any time there needs to be an improvement, they are on top of it.

Please describe your company and your position there.

I'm a Nutrition Entrepreneur and the Founder of Customized Nutrition Newsletters

For what projects/services did your company hire Wisitech InfoSolutions Pvt. Ltd.?

I originally started working with Wisitech in 2013 when a different company left my custom development project worse than how it was when we started. I was hesitant to start working with any company again on this because of this experience. I hired Wisitech to help with this project, and I'm still trusting them with my work six years later.

What were your goals for this project?

I wanted them to create an integration for Customized Nutrition Newsletters and MailChimp, and we then went on to create an integration with Constant Contact. We recently launched our own white labeled newsletter service with them, thanks to their support.

How did you select this vendor?

A few colleagues of mine had been using and working with their team, so I was familiar with their work.

Describe the project and the services they provided in detail.

Over the past six years, Partho and his team have worked with me on a variety of projects. Initially, they were hired to find and fix the problem my original developers had created - this took a whole lot of time and effort on their part.

When I came to them, I was very frustrated with my previous experience and they did not feed into my frustration by talking negatively about the other developers (who they did not know but did have to clean up the mess of code they had created). They amazed me when they presented their proposal of ideas on how the system should work. Six years later, we are still working together and they are an essential part of my business. They've helped with several integrations throughout our engagement.

What was the team composition?

Over the years, I have seen their team grow and evolve. There is always a lead person with support team members working together. None of it could be possible without Partho.

Can you share any information that demonstrates the impact that this project has had on your business?

Before the software was created I was doing all the work by hand - so now I have more time for other work. My business has grown and will continue to expand and evolve as technology advances. Wisitech has been essential to this success.

How was project management arranged and how effective was it?

They are very timely in delivering the product on the deadline. If delays are going on, they are always very upfront and honest about why and work on providing a solution as efficiently as possible. As for language barriers - I think they do an excellent job in communicating and this has never been a problem for me. We most often meet via Skype or Zoom for conference calls when needed.

What did you find most impressive about this company?

There are so many things I am impressed with but I think at the end of the day it is they amazed me with their professionalism. Their work ethic and dedication to get the work done right are great. I know there are times they were grow frustrated with things not going as planned and having to face unexpected challenges - but they always remain positive, honest, and persistent in finding the best solution.

Are there any areas for improvement?

Possibly using a project management system to communicate and update each other on the progress of projects as well as map out goals and to do list for both teams (mine and theirs).

Please describe your company and your position there.

My company sells merchandise through Amazon.

For what projects/services did your company hire Wisitech InfoSolutions Pvt. Ltd.?

I reached out to Wisitech after getting easily lost in everything that is required to successfully rank at the top of Amazons search results.

How did you select this vendor?

Wisitech came highly recommended

Describe the project and the services they provided in detail.

My goal was to have Wisitech build out an amazing product page, as well as build a successful PPC campaign through Amazon Advertising.

What was the team composition?

Their team is amazing, great customer service, quick response, going above and beyond to help me identify problems and implement solutions.

Can you share any information that demonstrates the impact that this project has had on your business?

Wisitech is like a partner to me, I feel as though they are on this journey with me — I could not do it without them.

How was project management arranged and how effective was it?

Extremely effective, growing sales, and cost effective.

What did you find most impressive about this company?

Customer service and wide range of knowledge about various specific components of the business, such as advertising, product display, photography, infographics, keywords and so on!

Are there any areas for improvement?

None