The Wise Idiot

Please describe your company and your position there.

We are a security systems integrator dealing in turnkey projects. I work in marketing and sales.

For what projects/services did your company hire The Wise Idiot?

We needed them to improve our online presence.

What were your goals for this project?

We wanted customers searching online to be able to easily reach us. We also wanted genuine feedback to help us improve our service.

How did you select this vendor?

I already knew them and their work. We evaluated them along with a couple of other agencies and then decided to go ahead with them.

Describe the scope of their work in detail.

They created appealing content for our website and company profile. They also sent out regular newsletters and emails.

What was the team composition?

Deep (Content Creator and Consultant) and Divyank (Head of Operations) along with their designers and support staff handled this project. We worked with six people in total.

Can you share any outcomes from the project that demonstrate progress or success?

We are still rolling out the content developed, and hence it would be difficult to show any tangible results at this stage.

How effective was the workflow between your team and theirs?

We shared our requirements and ideas. Once they had the content ready, they shared the first draft, and once the review was done, there were a lot of changes as from our side a lot of stakeholders were present. But they made every change and finally delivered the content.

What did you find most impressive about this company?

A keen sense of aesthetics, innovation, and futuristic ideas and a hunger for perfection makes them who they are.

Are there any areas for improvement?

They can work a little on their delivery timelines.