WillShall: Redefining Technology

Please describe your company and your position there.

I am the proprietor of a small commercial cleaning company that started as a side hustle and is now starting to grow due to our success

For what projects/services did your company hire WillShall: Redefining Technology, and what were your goals?

The website was developed by someone with limited experience and although it looked good there we issues that needed to be resolved which were beyond this persons field of expertise. I engaged Megha at Willshall to evaluate and finish off the website, enhance it's responsiveness, check/test for errors/issues then fix/resolve so that the website was ready for launch.

How did you select WillShall: Redefining Technology and what were the deciding factors?

The project was tendered via Upwork and the selection was made based on the following factors:

• Extensive previous experience
• Previous earnings for similar projects
• Fluency in English
• Communication skills

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I had an initial Zoom meeting with Megha and introduced the website and discussed what had been developed so far and the issues and areas of concern that needed to be resolved. Initially, the issues with responsiveness and content formatting were tackled which took some time. Then links and the contact form were tested and issues arising fixed.

How many people from the vendor's team worked with you, and what were their positions?

Megha S. - Web Designer & Developer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Feedback from the team and clients has been very positive.

Describe their project management style, including communication tools and timelines.

We communicated mainly via the messaging function of Upwork and occasionally via Zoom meetings. Their communication skills are excellent and they were upfront about any issues and possible solutions. She was also very responsive to the deadlines that we were working towards.

What did you find most impressive or unique about this company?

They employ Megha - she is very good.

Are there any areas for improvement or something they could have done differently?

Be more upfront that you are actually hiring an agency rather than an individual contractor.

Please describe your company and your position there.

I am the CEO of a 35yr old NPO - BeatCancer.Org || the Center for Advancement in Cancer Education. We believe that 90% of all cancers can be eliminated through environmental & lifestyle choices alone, and science agrees.

Therefore, our mission is to help people by providing research-based education on how to prevent, cope with, and beat cancer through diet, lifestyle and other immune-boosting approaches.

For what projects/services did your company hire WillShall: Redefining Technology?

Web Design and Development Migration from one platform to another Website functionality, and integration with third-party technology

What were your goals for this project?

The most recent project was migrating our site from one platform to another. Our goals were to have the new website look and function like to the previous one, with no disruption to business.

How did you select this vendor?

I am not sure how I found Sachin, perhaps Fiverr, or through a friend.

Describe the project and the services they provided in detail.

We have hired WillShall (Sachin) to do various projects throughout the years. He had designed and built our website as well as all the technical issues that relate to making that website functional. This includes, attaching all forms to a 3rd party CRM, as well as providing the free downloads, setting up a shopping cart, submitting sitemaps to search engines, setting up the hosting, and email routing, and so much more.

Recently we had to migrate our site from Business Catalyst to Word Press. This was a huge project and they got it done in the background with no disruption to our clients. It was seamless. We hire WillShall (Sachin) over and over, and we strongly suggest him to anyone needing web work.

What was the team composition?

I do not know the answer to this. We work through online mediums. I give him the work and it gets done.

Can you share any information that demonstrates the impact that this project has had on your business?

Our website is more than just an online brochure. It is a means of communication, education, sales, and donations. It is our main way of spreading our mission. Without the website, we would struggle to survive.

How was project management arranged and how effective was it?

As I mentioned above. Working with Sachin is easy, I give him the work and he gets it done. When we run into issues - they are solved quickly and to satisfaction.

What did you find most impressive about this company?

Working with Sachin is a joy. They are easy to communicate with and understand what I want. Even if I am not conveying it in technical terms.

Are there any areas for improvement?

I have no suggestions here.

Please describe your company and your position there.

I am the founder of HappyDetoxTea. Happy Detox Tea was created in 2016 and is offering a range of natural products exclusively targeted towards aiding weight loss and wellbeing. Happy Detox Tea’s origins lie in plant-based medicine, as well as in traditional Chinese medicine.

For what projects/services did your company hire WillShall: Redefining Technology?

Design and development for our website www.happydetoxtea.com based on Shopify.

What were your goals for this project?

We wanted to adapt our shopify theme to better fit our products and personalized it to increase the transformation rate.

How did you select this vendor?

We searched on online and after a selection based on experiences, references, reactivity and cost, we decide to work with WillShall.

Describe the project in detail.

We have been working with WillShall for more than two years on various developments and design tasks including :

- New design for product pages and home page

- Implementation of new functionalities

- Implementation and adaptation of new apps

What was the team composition?

We always work with the same project manager.

Can you share any outcomes from the project that demonstrate progress or success?

All the goals were achieved according to our brief till now.

How effective was the workflow between your team and theirs?

Very effective communication between us and our dedicated project manager in WillShall.

What did you find most impressive about this company?

The ease of communication and their determination to achieve our goals were stellar.

Are there any areas for improvement?

As "always" in digital/IT project, it takes more time than expected.

Please describe your company and your position there.

We are manufacture and distributor of pet products. Our brand is Armarkat. We have been in the business for more than 20 years. I am the Sales Director at this company.

For what projects/services did your company hire WillShall: Redefining Technology?

We have limited manpower in terms of creative works for our web page. We need something to be done quickly and effectively. So we got in touch with WillShall through a referral.

What were your goals for this project?

The goal of this project was to create a modern page that is suitable for the current trend in the market place.

How did you select this vendor?

WillShall was referred by a friend. We are happy with the service they provided.

Describe the project and the services they provided in detail.

WillShall re-designed our entire website multiple pages and forms. They worked with us to make sure all our needs are met. We went back and forth a few times on certain area, but at the end everything was to our satisfactory.

What was the team composition?

From the beginning to the end of the project, we only need to deal with one person and he would make sure the job is done right.

Can you share any information that demonstrates the impact that this project has had on your business?

We have received approval from everyone in the company.

How was project management arranged and how effective was it?

We used Skype as our communication tool between the company and WillShall. It was effective enough for us since we are on different time zones.

What did you find most impressive about this company?

WillShall understood what we need and made sure all is within our budget.

Are there any areas for improvement?

At this time, I don't have any suggestions for improvement.

Please describe your company and your position there.

We’re a manufacturer of high technology products.

For what projects/services did your company hire WillShall: Redefining Technology?

We hired them for website updates and redesigns.

What were your goals for this project?

Our goal was to update the look and feel of our website as well as creating a new website for a new product.

How did you select this vendor?

I have worked with WillShall: Redefining Technology for about five years. I keep coming back to them because of their commitment to quality and their high level of responsiveness.

Describe the project in detail.

They updated the look and feel of our website and created a new website for a new product.

What was the team composition?

They assigned the standard team members.

Can you share any outcomes from the project that demonstrate progress or success?

Every result from WillShall: Redefining Technology has exceeded our expectations. They are exceptionally responsive and flexible. They are very professional and provided great recommendations that resulted in just what we were looking for.

How effective was the workflow between your team and theirs?

It was exceptional.

What did you find most impressive about this company?

I was impressed by their commitment to quality and responsiveness.

Are there any areas for improvement?

Frankly, I do not know of any way that they can improve. They are fantastic at all levels.

Please describe your company and your position there.

I’m the CFO of a company that manufacturers pneumatic tubes.

For what projects/services did your company hire WillShall: Redefining Technology?

We needed help to design a new e-commerce website and to refine several other related details too.

What were your goals for this project?

To update the look of our online store.

How did you select this vendor?

They were recommended by a business associate.

Describe the project and the services they provided in detail.

They designed and developed our e-commerce website, using our images and building off of our general ideas.

What was the team composition?

There were two in-house employees, me, and Manoj (Managing Partner, WillShall).

Can you share any information that demonstrates the impact that this project has had on your business?

The site hasn’t launched yet, so we’ll only know its impact after that.

How was project management arranged and how effective was it?

The project management was arranged completely by email. It was seamless considering the difference in time zones.

What did you find most impressive about this company?

I was impressed by the quality of the product, their communication, and the value they offered.

Are there any areas for improvement?

Nothing stands out.

Please describe your company and your position there.

I am an executive administrative assistant at XDA. We specialize in marketing and advertising services.

For what projects/services did your company hire WillShall: Redefining Technology?

We contracted with WillShall for a web design and development project.

What were your goals for this project?

We were conducting a complete redesign of our online presence, centering specifically on our company website.

How did you select this vendor?

They were recommended to us by another agency.

Can you go into detail about the services they provided and the scope of the project?

They designed and developed our new website’s backend.

What was the team composition?

We work closely with a project manager, who also oversees a team of developers assigned to this project.

Can you share any information that demonstrates the impact that this project has had on your business?

We consider this project a success. Our website is vastly improved, and we can now handle larger projects.

How was project management arranged and how effective was it?

The project manager was very impressive. Their team was committed to our website.

What did you find most impressive about this company?

They are transparent in their work. They have always been accessible. If the project manager is not available, we’re able to meet directly with the developers.

Please describe your company and your position there.

I’m the owner of Chillipop. We manufacture Australian-made stretchwear.

For what projects/services did your company hire WillShall?

We have worked with the team at WillShall for about 4 years. They originally designed our website and have run SEO campaigns over the years. They also manage maintenance and general upkeep.

What were your goals for this project?

We were initially looking to establish a website that was tailored to our target audience. We wanted it to be functional and easy to use while prioritizing SEO best practices to reach first page Google rankings for relevant keywords.

How did you select this vendor?

We found them on an outsourcing site. We got several quotes for offshore and onshore companies, but the ease of communication and reasonable pricing that Willshall offered made them an easy choice.

Describe the project in detail.

Willshall was responsible for designing and developing our original site from scratch. Since its completion, they’ve implemented various improvements and managed all SEO efforts.

What was the team composition?

I worked with the owner, a project manager, and various team members as necessary.

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

The website is our sole source of lead generation. As a result of the engagement with Willshall, we receive so many leads that we had to implement a lead management system.

How did WillShall perform from a project management standpoint?

They’re easy to work with, and they work to actively drive projects forward. Their requests are clear, concise, and easy to understand. Communication has been very effective throughout the engagement. The projects reliably progress quickly with very few delays.

What impresses you about WillShall?

Their team is responsive, honest, and supportive. They provide affordable, solutions-oriented strategies and services that consistently yield results.

Are there any areas for improvement?

The team offers a broad variety of services, but they aren’t advertised very clearly.

Please describe your company and your position there.

I’m the president of Templeton Interactive. We have a website for displaying and promoting my father’s—Robert Templeton—artwork. I provide the artwork and other related content for the web team to upload.

For what projects/services did your company hire WillShall: Redefining Technology?

WillShall has helped me develop multiple websites, including my professional site for Templeton Interactive, my father's artwork site, my brother's musical site, and a professional networking site for a group that I created.

What were your goals for this project?

My father’s site was the most complex. We needed to make it easy for viewers to find and navigate through hundreds of works of art.

How did you select this vendor?

I had hired WillShall to build my professional site several years ago. It was a natural fit to select them again for the roberttempleton.com site.

Describe the project in detail.

WillShall created a complex, graphics-heavy website and made it mobile responsive as well. It was built on WordPress, which allows me to update content myself when necessary.

What was the team composition?

The team consisted of a project manager and his team of web programmers in the background.

Can you share any outcomes from the project that demonstrate progress or success?

The site launched after three months of getting the work started and it has gotten positive feedback. There are social sharing buttons that allow others to share the content they like, which is great.

How effective was the workflow between your team and theirs?

The team was very easy to work with despite the time differences.

What did you find most impressive about this company?

The team was very responsive, the work was of excellent quality, and the price was very competitive. But what was even more impressive was their willingness to help solve any issues that developed after the launch.

Are there any areas for improvement?

No. Working with them is great.

Please describe your company and your position there.

I own an online retail shop.

For what projects/services did your company hire WillShall: Redefining Technology, and what were your goals?

I hired this company to do SEO work for me.

How did you select WillShall: Redefining Technology and what were the deciding factors?

The person who has been doing SEO work for me was extremely easy to communicate with, new exactly what I wanted, and has been very transparent and trustworthy about the work they are doing for me.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Helped with keyword selection and worked together to come up with new keywords along the way. Delivered amazing results throughout. Sales have dramatically increased for my online shop.

How many people from the vendor's team worked with you, and what were their positions?

1 person.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

My online sales have increased dramatically. I have been extremely happy.

Describe their project management style, including communication tools and timelines.

Great communication skills, met all deadlines, easy to communicate with and work together.

What did you find most impressive or unique about this company?

Very transparent and trustworthy. They have been very honest about what they can deliver and when they can complete the workflow.

Are there any areas for improvement or something they could have done differently?

no