Widelab

Introduce your business and what you do there.

I’m the head of growth for Vitally, a customer success platform that enables users to gather insight across various technology stacks and provide them with management and automation tools.

What challenge were you trying to address with Widelab?

We needed someone to provide us with UI/UX web development and graphic design.

What was the scope of their involvement?

Widelab is integrated into our design process and serves as an extension of our internal team. They incorporate their project management systems into the project and essentially help build our landing pages and all sorts of UI-related tasks.

Apart from that, they’re also largely involved in our web and product design projects, which they work closely on with the engineering team.

What is the team composition?

We generally work with a project manager, UI/UX designers, and integrated developers.

How did you come to work with Widelab?

Our CEO came across their work on Dribbble and brought them on board as we were scaling up the product and engineering team.

How much have you invested with them?

We’ve invested around $100,000.

What is the status of this engagement?

Our ongoing partnership started in January 2021.

What evidence can you share that demonstrates the impact of the engagement?

Widelab has been an important partner in helping us scale our company to what it is today. Our growth trajectory for the past year has been quite rapid and it’s because of the resources they have in place for us.

How did Widelab perform from a project management standpoint?

On top of having a project management board, we communicate with them through a Slack channel so working with them has been smooth. They’re quick, responsive, and they consistently deliver high-quality products for us.

Furthermore, they’re solid when it comes to adhering to our budget and timelines.

What did you find most impressive about them?

We’re very impressed with their design skills, as they’re very well-rounded and consistent. 

Are there any areas they could improve?

One thing that they’ve been working on is standardizing their process so projects with clients can move smoothly from day one. 

Do you have any advice for potential customers?

Before initiating a partnership with them, I would suggest having a conversation with one of their project managers and closely looking at their portfolio. This is so you can clearly evaluate your needs and identify which area you want them to focus on.

Introduce your business and what you do there.

I’m the CEO and founder of a startup, and we develop comprehensive cloud solutions.

What challenge were you trying to address with Widelab?

We wanted a new marketing website to address and to better expose our value proposition to customers, and we hired Widela to help us design our new branding and website.

What was the scope of their involvement?

Widelab started by developing our brand book, color palette, and new logo. They created print materials, presentation templates, and business cards, too. Their main goal was to establish our brand’s look and feel. 

After that, they built our platform using Weblow. Using our branding as a reference, they designed the different pages of our interactive website using Figma. As for the features of our site, we required some special animations to be integrated, and we also wanted our site to be mobile-friendly.

Then, our internal team took care of all the content. Most of Widelab's work is done, but we constantly update and change things so we keep working with them.

What is the team composition?

We’re probably working with about 6–8 people, including developers, designers, and a product manager.

How did you come to work with Widelab?

One of their customers recommended them, and when we met them, we liked their approach. We saw that they were very agile and open to new ideas. On top of that, they quickly responded to us so from the very beginning we had a good connection with their team.

How much have you invested with them?

We’ve spent $30,000.

What is the status of this engagement?

We began working together in July 2021, and we continue to collaborate.

What evidence can you share that demonstrates the impact of the engagement? 

They’ve done great work on our website. Overall, we’re very happy with our partnership’s results.

How did Widelab perform from a project management standpoint?

We work closely with them to let them know what we want to do. On that note, they’ve been very responsive and cooperative in implementing our preferences as well as in bringing new ideas to the table. We communicate through email and Google.

What did you find most impressive about them?

We find it very easy to work with them. As a result, we’ve already recommended them to potential customers.

Are there any areas they could improve?

No, they’re doing a great job.

Do you have any advice for potential customers?

If you have quick feedback loops on both sides, that will help you launch your website in a very quick time.

Introduce your business and what you do there.

I’m the CTO and co-founder of Vanti Analytics. We’re a startup AI predictive solution provider for manufacturers.

What challenge were you trying to address with Widelab?

We needed to upgrade our existing website.

What was the scope of their involvement?

We initially discussed our design and functionality preferences with Widelab’s team and showed them our current platform. They relied on those findings when they built a rough draft, which they then turned into a web flow after securing our approval. Finally, Widelab integrated new graphic and technical components into a fully functional website.

What is the team composition?

Our main point of contact was Krystian (Founder & Managing Partner).

How did you come to work with Widelab?

A company that worked with Widelab’s team before strongly recommended them to us.

How much have you invested with them?

We spent between $20,000–$25,000.

What is the status of this engagement?

The project ran from December–February 2021.

What evidence can you share that demonstrates the impact of the engagement?

We didn’t focus on tracking quantifiable metrics. It was enough for us that Widelab succeeded in creating a customer-approved website that improved our digital presence and impressed our entire team.

How did Widelab perform from a project management standpoint?

We mainly communicated via email and Slack. Widelab provided accurate timeline estimates and responded to our queries and change requests in quick turnaround times — we had a straightforward engagement because of their proactive nature.

What did you find most impressive about them?

What stood out about their team was their ability to create a high-quality website that was similar to their drafts and addressed our exact design and development needs. Widelab showed great expertise through this project — we truly got what we paid for with their services.

Are there any areas they could improve?

They were perfect.

Do you have any advice for potential customers?

Have a clear understanding of your goals and actively help them visualize those.

Introduce your business and what you do there.

I’m the CEO of Klarbi, an all-in-one travel platform.

What challenge were you trying to address with Widelab?

We were trying to find a good designer or design studio to redesign the entire app from scratch and carry out design and product enhancements.

What was the scope of their involvement?

Although I only hired Widelab for the UX/UI redesign, they provided some extra animations, videos, After Effects prototypes, logo, branding, and more. It took about five months to redesign the entire app, and it was a pretty comprehensive scope because it included the customer and supplier sides.

To jumpstart the project, I had a previous design on Sigma, which I used to record a 50-minute video explaining every feature. I also provided a PowerPoint presentation with the style guide, including font style, colors, picture layouts, and more. Ultimately, Widelab delivered new Sigma files.

The app is an all-in-one platform. You can book your trip on one site instead of 20. It’s also collaborative, so you can share your trip with others and split payments between your travel companions. Those are the top functionalities.

What is the team composition?

I worked with two people. Michal (Senior Product Designer) was the designer, and there was someone else in charge of doing the animation video. She was the director of the animation and motion graphics team. She was the intermediary between the design team and me, so I didn’t meet them.

How did you come to work with Widelab?

Before I selected Widelab, I reached out to almost 50 design studios all over the world and did about 20 interviews. Out of those interviews, they were the ones that impressed me the most because they understood the product and what we needed. In addition, they were straightforward and very reasonable in their pricing.

Other than that, the most significant thing was the communication channels they had in place. Anything that I needed, they answered promptly after I submitted my request.

How much have you invested with them?

We spent about $40,000.

What is the status of this engagement?

We started working around January 2021, and we have an ongoing partnership. We’re in the process of raising funds right now, so after we launch and generate some revenue, we might get an in-house designer. For now, I definitely see us working with Widelab for at least another year or two.

What evidence can you share that demonstrates the impact of the engagement?

The redesign was awesome. If you compare the previous version of the product with this one, it’s just crazy. They did a fantastic job.

How did Widelab perform from a project management standpoint?

To be honest, I was surprised by the communication channels they had in place. Whether it was through email, text, or something else, they answered immediately. They never made us wait for more than an hour or so. Any sort of debate we had about design or budget, we would get an answer right away.

We mostly communicated through Slack, Zoom, and Loom.

What did you find most impressive about them?

It was their attention to detail. They just went forward with the details and really paid attention to every single aspect of the product. In the end, they over-delivered.

Are there any areas they could improve?

As an engineer, I understand that sometimes things take eight days instead of 4–6, but if they could be more precise with estimations, that would be great.

Do you have any advice for potential customers?

Communication is fundamental. Sometimes you might lose details because you only had one meeting or two. With Widelab, we had several meetings to talk and go into detail, which was the main difference from other vendors.

Introduce your business and what you do there.

I’m the CEO of a software development company.

What challenge were you trying to address with Widelab?

We had some design problems that needed to be resolved. We needed neat and clean designs, and we contacted Widelab to help us with it.

What was the scope of their involvement?

It was a smaller project. We had some design problems with content, text, and presentation of the complex data. I had given them the sketches, explaining what I was looking for and the importance of it.

Once I explained my requirements, they went ahead and handled the solution. There were some challenges initially, but they took it really well and resolved any issues.

What is the team composition?

I worked with the project manager and a designer.

How did you come to work with Widelab?

I found them on the Drupal website. I saw their profile and found them interesting. I decided to contact them, and they got back to me quickly.

How much have you invested with them?

They initially gave me an estimate of $4,000. After my requirements changed, the final cost went to approximately $5,000.

What is the status of this engagement?

We started working with them in June 2020, and the work will be completed in a few days.

What evidence can you share that demonstrates the impact of the engagement?

Widelab easily understood my problem. I’m satisfied with the quality of their work. They’re great at what they do.

How did Widelab perform from a project management standpoint?

The communication has been proper. When I ask for something or need more feedback, communication is good. They’ve given me access to their Slack channel, and the tools they are using are capable of communicating properly.

What did you find most impressive about them?

The service was good, and everything was fine. I’m satisfied.

Are there any areas they could improve?

Because of the time zone difference, it happens that I’m on holiday or they’re on holiday.

Do you have any advice for potential customers?

I would recommend working with them because they’re friendly and will do it within budget. I suggest going ahead with them.

Please describe your company and your position there.

We're a young startup in developing recruiting software solutions for SME. As CEO, I overview the operative business and I'm responsible for Sales and Partnerships.

For what projects/services did your company hire Widelab?

For the further development of our company, a mobile app for private customers could be very useful. For the concept and UI/UX Design of the project, we hired Widelab.

What were your goals for this project?

At the beginning, we internally designed some screens and shared our overall idea with Widelab. The goal was to finalize our concept based on our screens together with Widelab.

How did you select this vendor?

We were looking for good designers online who already are experienced in working on solutions in HR or HR related fields. Widelab was recommended to us from a friend of ours.

Describe the project in detail.

After selecting Widelab, we shared our screens and our overall idea for the project. In a starting call, we discussed together the project and Widelab already had a very good idea and vision on how the app could look like.

After the starting meeting, we had calls on a regularly basis and the effort Widelab made was quite impressive. After a short period of time, we already had first designs and screens of our app.

What was the team composition?

Our main contact person and project manager was Krystian. On the project, there was a team of about 4 persons working on design and concept overall. The size of the team did not change over time and Krystian as main contact person coordinated the whole project very well. I can recommend him warmly.

Can you share any outcomes from the project that demonstrate progress or success?

Within the first weeks of our cooperation, we already got a very good impression on the first designs and screens. This was very helpful and Widelab shared a lot of their insights, experience and know-how with us. This helped a lot in optimizing the user experience and made the cooperation very valuable for us.

We arleady showed to concept and the design not only to developers but also to potential customers and partners. The overall feedback was very positive and we're happy to pursue the development of the mobile app.

How effective was the workflow between your team and theirs?

Krystian understood our project right from the beginning. The whole communication and cooperation was extremly transparent and we hold regularly meetings together to update the process of the project as well as to coordinate workflows and details. The whole communication was held over slack and the screens were shared with invision/zeplin.

What did you find most impressive about this company?

What's very impressive about Widelab is, that they almost fully understood our concept, not only on technical and design level, but also on the industry level. Their inputs on user experience and on important details in creating optimized process flows were very helpful and valuable for us.

Are there any areas for improvement?

There are no thins do be done differently. Keep up the good work!

Introduce your business and what you do there.

The name of my company is Logic Solutions, and I’m the CEO and founder.

What challenge were you trying to address with Widelab?

Basically, we are trying to address the digitization of the bulk shipping industry, which consists primarily of the transportation of industrial products.

What was the scope of their involvement?

What our platform provides is a system in which any corporation can create a job and submit it to certain areas of the globe where they need their product distributed. Carriers can pick up the job and update their progress through the app so the distributors can track it. It functions as a tool for project management as well as documentation.

We provided them with a general idea of our business model, and then they came back to us with sketches of wireframes to go off of for the UI/UX and design. Once we approved those, they created fully fleshed out designs with the goal of minimizing the number of clicks necessary to complete any task. They used Illusion for early mockups and then Zeppelin for the final designs.

What is the team composition?

I worked with three people in total, two of them in design and one project manager.

How did you come to work with Widelab?

Initially, we were looking for designers and happened to stumble across their company. We spoke to some of their customers and other designers in the process and felt that they were the right company to deliver a really clean design for us.

How much have you invested with them?

We’ve spent a little over $10,000.

What is the status of this engagement?

We worked together from August 2018–November 2019.

What evidence can you share that demonstrates the impact of the engagement?

We don’t have a lot of statistics at this time, but what I can say is that the designs have been welcomed by everyone who has seen them so far. Zeppelin has been an extremely successful program for our collaboration, and everyone agrees that the interface is very clean and very easy to use.

How did Widelab perform from a project management standpoint?

I would give them a ten out of ten. They really nailed exactly what we were looking for in the project, so we only had to give them minimal guidelines and appropriate changes to the design as needed. Their whole team was very adaptable to our needs and did a good job of staying on top of our deadlines.

What did you find most impressive about them?

Their designs are extremely unique compared to what we’ve seen in the market. A lot of design solutions can be very cookie-cutter, whereas our work in this project has consistently felt like we are getting original work at all times.

Are there any areas they could improve?

The cost was the most difficult factor for us in this project, but we wouldn’t have wanted to sacrifice the quality of the work, so it wasn’t a huge problem.

Do you have any advice for potential customers?

Do your research before you dive into the design process. The better you understand where you want to go, the easier it will be to get there.

Introduce your business and what you do there.

I’m the CTO and CIO of a web hosting company.

What challenge were you trying to address with Widelab?

We wanted to have a better customer-facing side to our website.

What was the scope of their involvement?

They’ve been working on our customer-facing system. The process is very simple, I provide them with wireframes and they put them in the context of our design scheme.

We’re continuing to design more and more features and have been using the InvisionApp to collaborate around the product we've been building with Widelab. Overall, they’ve been great.

What is the team composition?

I have one main point of contact, but we also work with one user experience specialist, one person who focuses on navigation, and one that ensures that the proportions on each page are good. There’s even a point person for designing different aspects of the software.

How did you come to work with Widelab?

I reached out to a couple of companies, and Widelab provided the quickest and most sleek designs in response to our requirements.  Selecting them was an easy decision.

How much have you invested with them?

We’ve invested $25,000-$50,000.

What is the status of this engagement?

We started working together in March 2019, and our engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

The first round of work was implemented in less than two weeks. Overall, they do great work. They understand the current world of user experience, designing beautiful interfaces, and create things that are easy to use. I’ve been showing the product to select people in our organization to get feedback and they were all impressed. They say it’s a fresh, new, and good looking. We’re excited to get the product launched soon.

How did Widelab perform from a project management standpoint?

Their project management is impeccable and they’ve never missed a deadline. We use Slack for daily, bi-daily, or weekly communication.

What did you find most impressive about them?

We like that they deliver a quality product on time. I’ve been trying to find someone like them for the past couple years and I’m very happy that we came across them.

Are there any areas they could improve?

No, I don’t think it can get any better. It’s well planned, well communicated, and really works.

Do you have any advice for potential customers?

My advice is to use them. They’re great.

Please describe your company and your position there.

I am the co-founder of a multi tenanted platform for ticketed events. We incorporated in November. We are based in Edinburgh. Our main team is 2 people. Our aim is to provide website solutions integrated with existing box office software. Our first clients are in the UK. However, our clients regularly tour to Australia and North America so we foresee expanding internationally.

For what projects/services did your company hire Widelab?

We enlisted Widelab for the designs of our first 3 websites and to consult on our own branding. Widelab helped deliver an array of templates and bespoke design. We do not have any designers on staff. We needed to find a company to work closely with us.

What were your goals for this project?

We needed designs that would speak to the heart of our clients. Our goal was to refresh our clients initial materials while maintaining the strengths of their own brand. We needed to build a structure that provided a seamless user experience.

How did you select this vendor?

We found Widelab on Dribble. We were looking for a company whose style we loved. We wanted to enlist a company with excellent communication and project management. We interviewed several contenders. Widelab was the best match for ease of communication, quality and price.

Describe the project in detail.

My co-founder went to Gdánsk for a technical workshop. They outlined the user stories and overall journey serving as the baseline for the designs to follow. Widelab swiftly started to create great work at an amazing rate. From that first meeting, it was clear they really understood where we were trying to go as a company.

After the workshop, there was regular messaging on Slack and a weekly video chat or phone call. Once the wireframes were ready we started the development stage.

Then there was ongoing discussion as the designs were varying stages leading towards completion. Widelab incorporated our own feedback and the notes from our clients until we had a finished product. There were so many components to include from checkout flows, calendar options, event pages, libraries, and much more.

What was the team composition?

Contact was primarily with the main project manager with regular input from the UX lead. There were 1 or 2 other people working as the project required.

Can you share any outcomes from the project that demonstrate progress or success?

The success is in the satisfaction of our clients. The websites before the renovation were pretty poor and the designs from Widelab means they're refreshed and top of the line. The projects are still to be fully released so they full effects aren't yet noted.

How effective was the workflow between your team and theirs?

The communication between our team and theirs was frequent and swift. We were regularly updated. I was very satisfied with the regularity of our contact. We were very lucky not have experienced any delays. Our projects were delivered on schedule.

What did you find most impressive about this company?

I have been hugely impressed with the quality of the designs, the rate of production, the ease of communication and how well they have managed this project. As a start-up we’re figuring out our own style and trajectory. Having such a secure team accompany us in our formation has been invaluable.

Are there any areas for improvement?

Aspects that could have been difficult which were working across time-zones, balancing a strong management while collaborating our own leadership, and the delicacy of talking to clients about their own branding desires were handled so well. We are delighted with the end results and look forward to working with Widelab in the near future.

Introduce your business and what you do there.

I am a co-founder of an end-to-end real estate platform.

What challenge were you trying to address with Widelab?

We engaged Widelab to design our real estate platform.

What was the scope of their involvement?

After we brought Widelab into the fold, we showed them the design progress made by a previous vendor. Instead of continuing from that base, they decided to start over from scratch. We met in person and held a discovery session, but they worked remotely after that. They presented initial wireframes and designed much of the platform using InDesign. Once they complete their designs, we have our developers implement Widelab’s work into the build.

What is the team composition?

We work with a four-person team led by a project manager and lead designer who then delegate the work.

How did you come to work with Widelab?

We were initially working with a different design firm, but we were not satisfied with their work. We reopened our search and found Widelab through Google. They have an impressive portfolio, so we felt comfortable partnering with their team.

How much have you invested with them?

We’ve spent approximately $30,000 USD.

What is the status of this engagement?

Our engagement began in September 2018 and remains ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Our end users and investors have offered a lot of positive feedback about our platform. The design work, in particular, stands out.

How did Widelab perform from a project management standpoint?

They have an excellent approach to communication and project management. They always provide follow-up emails after each phone call.

What did you find most impressive about them?

They impressed us with their designs on previous projects, and they delivered similar work for us.

Are there any areas they could improve?

I’m nitpicking here, but I could see us growing our engagement if they involved more of their team.