Be the brand that leaves a mark.
Recently ranked one of the Top Marketing & Branding Agency. We are a team of 70+ marketing maniacs who emphasise delivering a customer experience that retains and converts. We believe in building brands that resonate through strategies backed by data to create tangible results for your business.
Industry trendsetters, working with a plethora of clients since our inception in 2020, our team is ready to conquer any challenge in this world and make your brand reach worldwide.
Our core expertise lies in:
Design
To render memorable customer experiences in this digitally-actuated world, making a connection in a swipe is what your brand needs. Our digital architects create the most talked-about products in the industry.
Performance marketing
Each day around 95 million Instagram posts are shared worldwide; overshadowing brands is becoming a task in this jam-packed digital world. Our experts identify aspects of improvement, so your brand can make it to the list of standouts.
E-commerce experience
To transform your business into a brand, expand your clientele and scale profitability - you need to shift to a more progressive mechanism. As an integrated marketing agency, we focus on full-funnel digital marketing, analytics and e-commerce consulting for a better ROI.
Content Marketing
Content rules the internet- be it a social media campaign or a copy for your website. The right words said at the right time will drive curiosity, engagement, and the attention of qualified prospects.
Sounds basic, right? How are we different?
-
We operate with a customer-first approach and ensure everything aligns with customers’ expectations.
-
Ours is a team of 70+ highly talented and skilled individuals with experience in 50+ niches.
-
Not your regular marketing agency- White Pencil Studio sets you on a path of sure-shot success by understanding your business model and goals - we are your CMO'S.
Recommended Providers
Focus
Portfolio
Kings Auto, Hyatt, Vatika Group, DLF, Columbia Sportswear, Rajnandini Metal Limited,Tim Hortons, Siemens, Accenture, Fastrr, Pickrr, Mitsubishi Electric, TCK, Wendor,

SEO and Content Marketing for E-commerce Logistics
Content Marketing and Search Engine Marketing for Pickrr- a Saas product providing logistics and shipping solutions to ecommerce brands

Website Design and Development for Luxury Homes
White Pencil Studio designed & developed the website for the luxury real estate brand. They made the website reflect the luxurious & opulent feel of the brand. The project went through scoping, development, testing, and production stages. They incorporated social media feed to the site homepage. They continue to provide ongoing maintenance and track web performance.

360° Marketing Solutions for Fastrr
We developed a highly interactive website for our users along with a head strong content marketing strategy to place Fastrr as a leading payment platform in India.

Branding and SMM for 5 Star Restaurant
White Pencil Studio handled the branding and social media marketing for TCK. They created brand architecture, name, designs, and tone. They delivered a brand guide & taglines that were geared towards social media & consistent with the Oriental theme of the brand. The team created plans and deployed digital campaigns based on the client's needs.

Logo creation and F&B marketing for cafe chain
Logo creation, Branding and Social Media Marketing for mexican cafe chain.

SMM and Collateral Design For 5 Star Hotel Hyatt
Social Media Marketing and Collateral creation + Campaign planning for luxury hotel chain Hyatt

Branding and Social Media Marketing for Bercos
Branding and Social Media Marketing for Bercos, a chinese and thai Restaurant. We curated a social media plan highlighting the exquisite authentic specialities they serve . We formulated campaigns for the brand highlight the food, drinks and ambience and promoting the offers on stories.

Branding and Marketing for Kings Auto
Naming, identity, visual language, web design for a premium pre-owned auto dealership which excudes pristine luxury
The project required a name for this new company and the creation of its graphic universe, communication tone and visual language.
The idea was to make the transition of buying a luxury pre-owned cars understandable and accessible and to make the audiences understand how easy it is to choose and own a pre-owned car
For the identity and web design, several objectives and target audiences were taken into account. After a study of keywords and competition analysis as well as a specific SEO analysis, workshops were held to define and structure the different messages according to different types of target audiences.

Branding and Marketing for Elverde Botanics
There's luxury in subtlety.
And we crafted every element of the El verde Botanics to reflect this sentiment. Clean, pure, energised and Cruelty-free products developed specifically with the unique properties of Indian skin in mind.
The vision is to make women feel more confident, empowered and gorgeous. Reflecting it through a design that is both sophisticated as well as spirited
we manged to display the aesthetics of the products in their packaging as well as their online promotion feed.

Website Design for AURL
UI/UX layout and website wireframing for pragmatic design agency

UI/UX Design for Gericht
Dark theme Website design to get you high on the Rocks

Branding and Website Design for NIFTS
Website design to sell NFT's online

UI/UX design for netflix like streaming app
UI/UX design for a netflix like streaming application
Reviews
the project
SEO & Content Marketing for Logistics & Supply Chain Company
“They have excellent communication. The team provides everything on time.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the SEO manager at Pickrr, a logistics and supply chain company.
What challenge were you trying to address with White Pencil Studio?
We needed help with SEO and content marketing.
What was the scope of their involvement?
White Pencil Studio helps us with our SEO and content marketing. They make changes and suggestions around content. They’ve given us a full-fledged plan for content marketing and SEO. Also, they’ve explained to us how to choose a keyword and send us the reports. Overall, they’ve solved so many problems with our SEO.
What is the team composition?
We work with an SEO manager and content writers; there are about six people on the team.
How did you come to work with White Pencil Studio?
We found them through a Google search.
How much have you invested with them?
We’ve spent $20,000.
What is the status of this engagement?
We started working together in January 2022, and our relationship is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
They’ve improved our shipping experience with our market — there are more than 20,000 deliveries from 500 small-to-medium enterprise facilities.
How did White Pencil Studio perform from a project management standpoint?
They have excellent communication. The team provides everything on time, and we use Google Drive.
What did you find most impressive about them?
We’re happy with their services. They initially gave us a demo of how they could help us, and we felt confident working with them.
Are there any areas they could improve?
Right now, we only work with organic searches. They could do other things with online marketing.
the project
Branding, SMM & Web Design for Ice Cream Manufacturing Co
“I haven’t needed to look at other agencies.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the director of an ice cream manufacturing company.
What challenge were you trying to address with White Pencil Studio?
When I decided to start my business, I realized I would need marketing assistance. I hired White Pencil Studio to help me with branding, social media handling, and making my website.
What was the scope of their involvement?
White Pencil Studio provides me with branding, web design, and social media marketing (SMM) and management. First, I talked to the team about what I wanted the brand to look like and what it should depict. Then, they gave me a number of options for the name. Once we decided on the name, they presented logo design options.
The team also helps us with social media. They’ve set up our Instagram account, and they’re teaching us how to post and include hashtags. They’re also looking into influencer marketing to find influencers to sponsor.
Additionally, White Pencil Studio is building our website from scratch. They suggested layouts for the site’s look. I selected a layout and decided where they should place the pictures and the copy; it will be an infographic website. The website development is in progress.
What is the team composition?
I work with two people from White Pencil Studio, and more people are involved in the background.
How did you come to work with White Pencil Studio?
They were referred to me by a college friend who had been in touch with White Pencil Studio.
How much have you invested with them?
So far, I’ve spent 30,000 Indian rupees (approximately $400 USD).
What is the status of this engagement?
We started working together around March 2022, and the engagement is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
I’m satisfied with the quality of White Pencil Studio’s work. Since we’re a startup and only recently started working, we don’t have any success metrics yet. However, I’m happy with their branding work.
How did White Pencil Studio perform from a project management standpoint?
They’re good at meeting deadlines. Although we’ve had some delays here and there, they haven’t been significant. We communicate through Google Meet.
What did you find most impressive about them?
I appreciate White Pencil Studio’s attentiveness when I go to them with queries and requests. They work to fulfill requirements and contribute their ideas. Although they were the first company we met with, I haven’t been disappointed, and I haven’t needed to look at other agencies.
Are there any areas they could improve?
I don’t have constructive feedback at the moment.
Do you have any advice for potential customers?
My advice is to be very clear with your specifications so that White Pencil Studio can build on them. Additionally, meet your deadlines to provide what is required on your end.
the project
Web Development & Design for Financial Services Company
''They quickly produce the work we need.''
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I'm an executive at a financial services company.
What challenge were you trying to address with White Pencil Studio?
We wanted to create a new landing page for our performance marketing campaign.
What was the scope of their involvement?
White Pencil Studio did web development for us. Their team developed the landing page on WordPress with the help of their designers and developers.
To jumpstart the process, I initially provided them with the brand guidelines, which they had to follow. I let them know what the landing page should look like, its purpose, and how the elements, such as the logo, should look.
The landing page was very specific to my performance marketing campaign. They developed it to be SEO friendly and according to our needs. I have used the landing page for Google and Facebook to convert users.
What is the team composition?
I've primarily worked with three people from their team, including the account manager, a designer, and a web developer.
How did you come to work with White Pencil Studio?
A colleague referred them to us.
How much have you invested in them?
We've spent less than $5,000 with them so far.
What is the status of this engagement?
We began working with them in March 2022, and it is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
They have the right design and technical capabilities, so there have been no issues.
How did White Pencil Studio perform from a project management standpoint?
Project management is good; they're great at handling timeliness. Regarding communication tools, we mostly use Google Meet, phone calls, and emails.
What did you find most impressive about them?
Their helpful approach is what stands out the most about them. Also, their proactiveness and responsiveness are impressive.
Are there any areas they could improve?
They quickly produce the work we need, but they should also understand the business side of things. I know they have the capability for design and development, but it would be nice if they connect more because I could spend less time making them understand what we do and the look and feel of the site. Overall, they should be business-centric in addition to being development centric.
Do you have any advice for potential customers?
I recommend working with them.
the project
Web Dev, Branding & Digital Marketing for Construction Firm
"The team is always on their toes to get things done."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am Sumit, CEO and Founder of Kuvalyam, a luxury villas brand. We have been in construction and design business for over a decade across India.
For what projects/services did your company hire White Pencil Studio?
UI/UX, Website development, photo/videoshoot, brochure design, social media and personal branding.
How did you select this vendor?
We were looking for an agency that can understand the aesthetic and story of our brand and communicate it with audience. We found white pencil through a reference and checked out their previous experience with brands like Kuvalyam and finally decided to close the deal.
Describe the scope of their work in detail.
Majorly, Kuvalyam needed a strong marketing strategy that targets our niche TG. They developed a high performing website along with a long term marketing plan. They also designed beautiful brand brochures and did a complete photo/video shoot of all properties.
What was the team composition?
I have been in constant touch with their creative director. He's helped me in understanding the entire project and procedures and also carried out all the activities seamlessly.
Can you share any outcomes from the project that demonstrate progress or success?
Since we actively started our social media marketing, we have noticed a huge difference in our engagement rates.
How effective was the workflow between your team and theirs?
Bi-weekly meetings we scheduled for streamlining and feedbacks. The team is always on their toes to get things done. Their team also made sure to maintain regular to and fro communication.
What did you find most impressive about this company?
The best trait that I feel these people posses is being extremely proactive. Quick revisions and changes, instant response and always ready to innovate.
Is there any area for improvement or anything that could have been done differently?
I think they are maintaining high standards of work at White Pencil. No suggestions, just great work.
the project
Digital Marketing Services for Metal Manufacturing Company
“White Pencil Studio is very quick to respond, and they implement great marketing strategies.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the sales and marketing specialist of Rajnandini Metal Limited, a metal company located in Haryana, India. We manufacture copper roads, wires, and cables.
What challenge were you trying to address with White Pencil Studio?
We hired White Pencil Studio to take care of our company’s digital marketing.
What was the scope of their engagement?
White Pencil Studio has created our social media profiles, and they’re now handling them. Additionally, they’ve created our Google Analytics account, and they’ve advised us on which strategies are good for creating a solid presence in the market for our brand and products.
White Pencil Studio’s scope includes:
- Graphic design as needed.
- Video production to display our products.
- Content creation and posting on our social media platforms.
- Sharing our monthly activity calendars with our clients.
- Social media management, which includes replying to comments and inquiries from our followers.
- SEO guidance and keyword research to drive traffic to our website.
What is the team composition?
We’ve worked with three people from their team, including a marketing specialist, an IT specialist, and a person in charge of the content creation and posting.
How did you come to work with White Pencil Studio?
We found out about White Pencil Studio from our executive director when we were looking for an advertising agency. We contacted them and discussed our needs. They were up to the task, so we started our collaboration.
What is the status of the engagement?
We began our partnership in December 2021, and we are still working with them.
What evidence can you share that demonstrates the impact of the engagement?
Initially, we had very low visits to our website, but since we began taking care of improving the visits, we’ve seen traffic increase on our sites. Before the engagement with White Pencil Studio, we had about 167–180 visits per week. Now, we are getting about 265–300 visits. Additionally, we’ve observed an increase in the number of followers on our pages. Still, seeing more important results from marketing efforts usually takes time, and they’re helping us understand that through Google Analytics.
How did White Pencil Studio perform from a product management standpoint?
White Pencil Studio was able to deliver the product within the agreed timeline and budget, which was great. Furthermore, Our communication is excellent, and they’re always responsive and readily available. They send us weekly reports through Google Analytics. Most of our communication is via email, phone calls, and WhatsApp.
What did you find most impressive about them?
White Pencil Studio is very quick to respond, and they implement great marketing strategies for our company.
Are there any areas they could improve?
I haven’t seen anything they could improve on so far.
Any advice for potential customers?
Be in constant communication with them to know the progress of your project and set a timeline for the project to work harmonically with them.
the project
Marketing & Branding Services for Restaurant Business
“They deliver things on time — if they say they’ll accomplish a task at 6 P.M., they finish it two hours earlier.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the head of business at Vegaan. We sell sandwiches, shakes, burgers, wraps, and others — we don’t have a full-course menu, but we’re a go-to restaurant.
What challenge were you trying to address with White Pencil Studio?
When I started the business, I handled everything on my own and didn’t have the right resources. As a result, I engaged White Pencil to help me.
What was the scope of their involvement?
White Pencil has helped me understand my market; they’ve also designed my logo and other branding assets. I’ve given them some ideas on how I want to define my brand, and they’ve used those ideas to work on the logo. Apart from that, they also help me buy the right food for my menu.
Moreover, their resources have worked on our website to improve our brand presence in the market. While we have a website, our main business is on Zomato and Swiggy, which are the main players in terms of food delivery services in India. We’re also on Uber Eats.
White Pencil also runs paid ads for me on social media, and their resources have also shot video ads for us.
What is the team composition?
We work with 3–5 people from White Pencil. One person is from the design team, while another person handles our Instagram page. Another person works on our ads. Their in-house photographer also sometimes comes to our restaurant and takes photos, which they use as material for their outputs.
How did you come to work with White Pencil Studio?
White Pencil was a referral. A person told me that White Pencil could help us market our product.
How much have you invested with them?
We’ve spent around $4,000–$5,000.
What is the status of this engagement?
We started working together in October 2019, and the engagement is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
With White Pencil, we’ve gained better foot traffic right immediately. Online orders have also increased — we’ve started getting 35–40 orders regularly.
How did White Pencil Studio perform from a project management standpoint?
Their project management has been great. The team is cool, and they understand everything that happens online. They deliver things on time — if they say they’ll accomplish a task at 6 P.M., they finish it two hours earlier. They’re also highly responsive. If I experience any issues, they’re pleased to help me. To communicate, we mainly use phone calls and WhatsApp.
What did you find most impressive about them?
White Pencil has a highly qualified team of young people. They have in-house people personally come down to our office to coordinate everything between me and their designers. Overall, everything happens efficiently. There’s never been a point when I have to ask them to redo anything.
Are there any areas they could improve?
No, there aren’t any.
Do you have any advice for potential customers?
Know that White Pencil has a highly qualified team of designers, social media handlers, and creative people — so just go with them. Their ideas are extremely unique to the market.
the project
Branding, Web Dev & Digital Mktg for Pet Grooming Company
"The concepts they’ve introduced to us are very fresh and different from what our competitors are doing."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
Pet Voyage is a pet grooming company based in Delhi, India. Our services include pet grooming, haircutting, nail clipping, washing, and tick removal. I am the marketing head of the company.
What challenge were you trying to address with White Pencil Studio?
We hired White Pencil Studio to provide web design, SEO, and social media marketing services for our company.
What was the scope of their involvement?
White Pencil Studio first created our brand. We gave them a brief about our company and services, and they established our brand language. They then selected a suitable color palette for us and redesigned our logo and physical marketing collateral.
Our previous logo showed a teacher and a pet — since we also educate pet parents — but we realized that it was too difficult to understand and not minimal at all. White Pencil Studio redid that and incorporated a heart into the picture to highlight that we care for the animals that we work with.
Once the branding was done, their team went on to create our website in stages. We worked together on a content marketing plan, with White Pencil Studio ultimately deciding that we should go for the local SPO (supply path optimization) strategy. For that, they set up multiple pages on our site to help us rank faster and listed us on Google My Business to help new clients find our offices.
We provided a few keywords for the SEO, and they recommended some as well. They’re now actively writing and posting blogs on our site and earning us backlinks.
White Pencil Studio now also lays out and manages our social media content, specifically on Facebook and Instagram. The team produces video reels that highlight grooming as our unique selling point. They also help us collaborate with and allocate a budget for influencers, whose testimonies we use for our marketing campaign.
What is the team composition?
We’ve worked with a total of six people from their team. They’ve provided a dedicated project manager, a blog writer, and an SEO specialist. There is also an in-house video marketing team comprising a videographer, a photographer, and a motion graphics editor.
How did you come to work with White Pencil Studio?
White Pencil Studio had worked with another brand in our niche prior to this project, so we felt that they were better placed to market us and our services. We decided to work with them because they had the experience, matched our budgets, and gave us an idea of how we would lay out our content buckets.
How much have you invested with them?
Our monthly budget for this project is around $3,000, but the website design and SEO costs are different.
What is the status of this engagement?
We began our partnership in August 2020, and we are still working with White Pencil Studio.
What evidence can you share that demonstrates the impact of the engagement?
White Pencil Studio has solved many of our problems through content marketing. The concepts they’ve introduced to us are very fresh and different from what our competitors are doing, and we've been able to attract a lot of leads and business because of it.
In a matter of eight months, we’ve increased our brand awareness, customer loyalty, and trust in the market because we’ve constantly hammered our brand and put out ads. At this point, we have more brand presence than our competitors. We’ve also had to slow down our social media marketing campaign since we’re getting so many leads from it.
In terms of SEO, we’re in the top 10 Google search results for certain keywords and in the top 20 for others.
How did White Pencil Studio perform from a project management standpoint?
They’re always ahead of deadlines. Though I often cannot review their content calendars, they’re pretty constant when it comes to securing my approval and quickly making changes. I appreciate their willingness to work extra hours whenever we have more tasks. They’re very passionate in that regard.
Our offices are not far from each other, so we often meet in person, but we contact them via phone or email when we need to plan a photoshoot.
What did you find most impressive about them?
White Pencil Studio is very creative. Their ideas are very innovative and have helped us create so much brand awareness in a short amount of time.
Are there any areas they could improve?
No, I have no complaints. I'm pretty satisfied with their work.
Do you have any advice for potential customers?
Be upfront about what you need in terms of your content, and always have your competitors in mind. Also, be ready to do your own prior research about branding so that you can step in and work with their creative team.
the project
SEO, Web Dev, & Social Media Mktg. for Venture Capital Firm
"We’re 100% satisfied with their work and they continue to exceed our expectations with their innovative ideas."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I work as a marketing head with Marquee Equity and we help startup founders to raise funds by connecting them with the right set of investors.
What challenge were you trying to address with White Pencil Studio?
We needed the help of White Pencil Studio for SEO, social media branding, and general marketing.
What was the scope of their involvement?
We started the partnership with social media marketing, focusing on LinkedIn and Instagram, as we need to improve our digital presence. They presented us with the entire structure of the process and moved from there.
They consistently follow a content calendar and provide us with graphic design work. Other than that, they recommend us some ideas on how to proceed with our blog efforts and how many pages we should incorporate into the website, to make sure we’re reaching our entire audience.
Moreover, they helped set up our Google Analytics and several basic tools for SEO — we work closely together for keyword research and implementation.
As for the content, they design and edit the videos we publish to our digital channels, and help with captioning and copywriting. So far, they’ve produced 15 videos with most of them being animated.
What is the team composition?
We mainly work with an account manager, a designer, a video editor, and an SEO manager.
How did you come to work with White Pencil Studio?
I came across their impressive work on Instagram. We were confident in their abilities despite being a new company, so we reached out to them and provided them with the requirements for the project.
How much have invested with them?
So far, we spent around $8,000 on this project.
What is the status of the engagement?
Our ongoing partnership started in December 2021.
What evidence can you share that demonstrates the impact of the engagement?
We’re garnering good conversions on LinkedIn, as the content that we publish consistently receives good engagement. The branding on Instagram looks great but so far, we haven’t gotten any leads there.
Other than that, we’re 100% satisfied with their work and they continue to exceed our expectations with their innovative ideas.
How did White Pencil Studio perform from a project management standpoint?
They perform well from a project management perspective because they strictly adhere to our budget and timelines.
We mostly communicate through Google Meet on a weekly basis.
What did you find most impressive about them?
We’re impressed with their amazing design capabilities and innovative approach.
Are there any areas they could improve?
In comparison to other agencies, there are many things they need to work on, but I believe it will happen with time.
Any advice for potential customers?
I advise you to have your expectations in rhythm. Rather than having a verbal discussion around expectations, provided them with references in written form so they can provide you with the best results.
the project
Digital Marketing, Branding & Web Development for IT Company
"They understand what our product is and how we want to present it on the market."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the global marketing strategist for Teknobuilt, a global IT company with headquarters in the UK. Were also located in Delhi and Mumbai, India. We’re developing a SaaS platform to help the world through technology. Our IT product helps infrastructure companies reduce wastage and minimize costs and delays in the completion of their projects.
What challenge were you trying to address with White Pencil Studio?
We were looking for an agency or person that could help us develop our branding documents and social media presence. On top of that, we wanted to improve our SEO rankings. As a result, we hired White Pencil Studio.
What was the scope of their involvement?
White Pencil developed our website and branding, and they’re helping us upscale our presence on social media as well as our SEO rankings. For SEO, we’re working closely with them on keyword research.
They also create content and help us with a lot of offline marketing collateral for pitching at international levels. Then, for graphic work, they use Adobe Photoshop, Adobe Illustrator, and Adobe InDesign. We haven’t used their video production services, but we’re planning to do so 3–4 months from now.
What is the team composition?
We’re working with six people, including their project manager, design head, content strategist, and three SEO people.
How much have you invested with them?
We’ve invested around $50,000 in their services.
What is the status of this engagement?
Our ongoing partnership with White Pencil started in May 2021.
What evidence can you share that demonstrates the impact of the engagement?
We had no SEO presence before coming into contact with White Pencil Studio, and they’ve worked vigorously to improve our rankings. Thanks to them, we’re now in first place for 40–50 keywords, and we’re on the first page of Google for 50 more keywords. I also appreciate their design team that’s in charge of putting together our brand guidelines. Overall, they’re a great team, and we’ve had a great experience with them. All our projects have closed successfully so far.
How did White Pencil Studio perform from a project management standpoint?
They have a dedicated team for us, which has been working for us for almost a year. They work well with us, and though there have been time delays, their end results have been good. We use HubSpot for tracking, we use meetings on Teams, and we use WhatsApp for any immediate conversations.
What did you find most impressive about them?
White Pencil’s team works very closely with us, and they understand what our product is and how we want to present it on the market.
Are there any areas they could improve?
They’re typically prompt, but there have been slight delays at times.
Do you have any advice for future clients of theirs?
I highly encourage anyone to work with them, especially on web development and SEO. Apart from those short snags, they’re cooperative, and they’ve done a lot of things outside the scope of their work. I certainly appreciate the SEO team, which put in a lot of work to get us to the top.
the project
Creative Assets & Digital Ads Content for Luxury Hotel
“The quality of White Pencil’s design work is amazing and stunning.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the marketing and communications manager at the Hyatt Regency Hotel in Chandigarh, India. I’m in charge of all of the PR and branding activities of the hotel.
What challenge were you trying to address with White Pencil Studio?
We need collateral and creative assets every time we have promotions for our hotel and restaurant. These assets may go on social media platforms or offline channels such as posters, flyers, and newspaper ads. White Pencil helps us with that since we don’t have any creative designers or animators in our team.
What was the scope of their involvement?
White Pencil designs any collateral that we need based on our brand standards. For example, they create animated videos for our promotions; they also create posters and social media content. The team also provides designs for all of our digital ad campaigns, which we run to increase website traffic. These campaigns are mainly focused on Instagram. We’re not doing LinkedIn ads because we’re focused on B2C marketing.
Moreover, while the campaigns are run by our team, White Pencil's resources provide the content. I typically give them a brief for upcoming promotions and request at least three design options. I then discuss their outputs with our internal team to pick one design. We then tell White Pencil if we need changes to the chosen design.
Meanwhile, we ask them to create animated videos during celebrations like Christmas. We post such videos on social media to wish our guests and patrons the best. In this process, White Pencil comes up with the concept, does the editing, and narrates the script. They usually do 2–3 animated videos every month for us. They also help us outsource voiceover artists.
What is the team composition?
We’ve interacted with a total of seven people from White Pencil, namely a creative director, an account manager, four designers, and one copywriter.
How did you come to work with White Pencil Studio?
White Pencil was referred to me by a friend. I was looking for an agency that could help me out, and I took quotes from other agencies. In the end, I found White Pencil’s quality to be much better than the others.
How much have you invested with them?
We pay about $1,500 per month. So far, we’ve spent a total of around $7,500 on the project.
What is the status of this engagement?
Our team started working with White Pencil in October 2021, and the engagement is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
The quality of White Pencil’s design work is amazing and stunning, especially the way they think outside the box. On top of that, we’ve seen an increase in return on ad spend (ROAS). In December 2021, we’ve achieved the highest website traffic recorded ever since the hotel opened. Moreover, our restaurant promotions have also been better than ever. We’re doing more covers than we used to, and this development has been reflected in our monthly reports.
Simply put, the campaign has been successful, and we’ve tracked plenty of conversions through our ads — White Pencil creators have performed well. I’m happy with what they present, especially when I give them a good amount of time to prepare and come up with ideas.
How did White Pencil Studio perform from a project management standpoint?
White Pencil always meets deadlines. Sometimes, I give them last-minute requests, but they come through every time. They even work extra hours — they do whatever it takes to get the work done. I appreciate that and thank them for it.
Overall, while they’re a fairly new agency, they have a good team. They also have a lot of experienced people on board, so the team is well-versed in what they’re doing. Communication has never been a challenge with them. If there’s an emergency, they’re always available. They’re happy to help when their assistance is required.
To communicate, we use emails, WhatsApp, or phone calls. We’re not in the same city — we’re at least 200 kilometers apart — but the White Pencil team is more than willing to travel and meet with us.
What did you find most impressive about them?
The best thing about White Pencil is their all-inclusive services. They have animators, designers, illustrators, in-house photography and videography teams, and video editors under one roof. As a result, we don’t have to search for another vendor to help us with the services we need. They pretty much cover everything.
Are there any areas they could improve?
They can improve their copywriting quality. We’re a luxury brand, and the copywriting quality should reflect that.
Do you have any advice for potential customers?
Be honest about your expectations for your brand in terms of your campaigns. Tell White Pencil what you’re looking for; if you can’t express it in words, share references with them. That will take you in the right direction, and they’ll get the work done.
Thanks to White Pencil Studio’s efforts, the shipping experience has improved significantly, achieving more than 20,000 deliveries from 500 small and medium companies. Moreover, the client is happy with their service and trusts the team. They manage the project well and deliver promptly.