Could you share any statistics or metrics from this engagement?
We’re growing across the country, city by city. That’s important for us because we’re an event discovery app. When we started with West Agile, we were in 1 city and testing, and now we’re in 6 cities. We’ll be in 10 cities by the end of August/September range. Our user base is growing as well. Our downloads are growing.
How did West Agile Labs perform from a project management standpoint?
There are obviously learning curves with every project, but their willingness to jump in with both feet and to provide resources was great. I think the biggest positive about West Agile was the founders’ ability to understand what a startup goes through. They’ve been there themselves; they know the pain points.
They also have a very deep bench as it relates to accessing talented resources that are working on other projects or coming off other projects. That adaptability really helps us when we have deadlines coming up that we’re not sure we’ll hit. They have the ability to increase the team size to make sure we hit those things. I especially appreciated that early on.
Then they helped us put together true development guidelines about ideation phases, testing, and those kinds of things. That’s been helpful for us too. We communicate through Skype and UberConference. We use all the third-party tools like Pivotal Tracker for all of our development, and then we use Basecamp for ideation. We’ve streamlined communication through some cool third-party software tools. The size of the team from West Agile Labs working on our project has ranged from 8-18 depending on what we’re working on.
What distinguishes West Agile Labs from other providers?
I think relationships are the big thing for West Agile Labs. It’s been my experience in the technical world that there’s a lot of overpromising and under delivering, and things always seem to take longer and cost more than what was initially estimated. Their willingness to make sure they meet or exceed expectations says a lot about their character. Their 2 founders, Pramod and Owais, have a good background and they’re understanding of challenges, especially from a cash flow perspective and as it relates to needing to get a product out in the marketplace quickly. They understood that we needed to raise money or do things to drive user base, at the same as building extra features. There’s a good balance there. Owais particularly understands that as well as anybody I know.
Is there anything West Agile Labs could have improved or done differently?
I think the one challenge we had, which was addressed through communication, was getting started. The scope of work is never quite truly defined because to truly define it would take too long. I think in the early parts of our relationship, we had trouble understanding exactly what a big undertaking this was, versus expectations of speed and cost and those kind of things. But, I think those are just normal things that happen. They were good in how they reacted to those issues.