A Global Digital Design and Development Company

West Agile Labs is a global software development and digital design company based in San Francisco with offices in Ukraine, Pakistan, and India. With a team of over 120 people, we work with both startups (including 7 from Y-Combinator) and enterprise organizations.

At West Agile Labs, we go the extra mile for our clients, on the first project, and on every project that follows. We offer consulting, design and development services to build great products, foster close relationships, and help grow incredible companies.

Our keen sense of emerging technologies and business acumen culminates from years of experience producing sustainable and viable products built to last. We build smart. We build efficiently. We build because it’s our passion.

 
Undisclosed
 
$50 - $99 / hr
 
50 - 249
 Founded
2012
Show all +
San Francisco, CA
headquarters
  • 74 Tehama Street
    San Francisco, CA 94105
    United States
other locations
  • DHFLVC Silicon Towers, Gr -1 Floor (East wing), Kondapur, Kothaguda,
    Hyderabad, AP 500084
    India

Focus

Service lines
  • Custom Software Development
  • Enterprise App Modernization
  • Web Development
Client focus
  • Midmarket ($10M - $1B)
  • Small business (<$10M)
  • Enterprise (>$1B)
Industry focus
  • Manufacturing
  • Business services
  • Health Care & Medical
Mobile platforms
Mobile focus
Frameworks and CMS
Programming & scripting
Ecommerce systems
Application platform
Managed services

Portfolio

Key clients: 

Unation, ShearShare, Natera, FundersClub, Mixt Greens, Embark, Everwill, SurfaceTech, RadienGen, Octane, Nvolv, Natera, Kundalini, Hopsy

Kundalini

The most comprehensive digital resource for Kundalini Yoga and Meditation in the palm of your hand. Built for iOS and Android.

 

 

Natera

Natera develops tests ranging from per-implantation genetic diagnosis or IVF to advances in the field of noninvasive prenatal testing. WAL designed and implemented the entire patient portal experience. Natera is a publicly traded company on the Nasdaq.

 

UNATION

UNATION is an event and branding social platform, designed to create meaningful and relevant social experiences- both on and off-line

Surface Tech

Surface Tech produces the most advanced additives for asphalt and concrete to promote enhanced asphalt performance.

Embark

Embark is a Y-Combinator backed startup focusing on self-driving technologies for the commercial trucking industry.

Everwill

Everwill provides users with attorney-crafted legally-binding last wills, on any device, in under 15 minutes.

Octane AI

Octane AI offers brands the “easiest way to create a chatbot”, allowing them to better engage their audiences with direct messaging. 

Nvolv

Nvolv is a bespoke event-centric mobile application that allows event organizers to customize the application specific to their needs.

 

FundersClub

Web Development

 

 

Vulume

Vulume is a social project collaboration platform that helps to track and share the projects with ease.

Willport Trust

Willport Trust is a deployment platform that allows for the electronic scheduling and peer-to-peer transferring of money, gifts and memories now and up to 10 years into the future.

Pomello

Pomello helps companies find new hires that fit in with their own culture.

Biomarker.io

Biomarker.io is a digital Health platform that gives brands and their buyers the ability to leverage digital health data.

Home Savi

Home Savi provides an online tool and knowledge to buy a home for homebuyers.

Event Yoda

Eventyoda is the easiest way to discover and book team building activities.

Batchelor & Kimball

Batchelor & Kimball is a mechanical contractor specializing in the design and installation of commercial HVAC, process, mechanical and plumbing systems.

 

Komaza

A non-profit social enterprise committed to reducing rural poverty by connecting smallholder farmers with high-value markets.

ShearShare

ShearShare is the Airbnb of the beauty industry, connecting salon owners with independent cosmetologists to fill unused salon suites and stations on a temporary basis.

Reviews

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App Dev for Events Services Company

"Their willingness to make sure they meet or exceed expectations says a lot about their character."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
June 2015 - Ongoing
Project summary: 

West Agile Labs handles all frontend and backend of an iOS and Android app, as well as the web app. They also assist in setting guidelines and processes throughout development, and help set up servers.

The Reviewer
 
11-50 Employees
 
Florida
Co-Founder, Events Services Company
 
Verified
The Review
Feedback summary: 

West Agile Labs adds valuable input for design and UX beyond development. Their contributions helped get the app to market faster, and there are new downloads every day in multiple cities. They understand startup pain points, make sure not to under-deliver, and they’re highly scalable and adaptable.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

We are an event discovery and promotional app. It’s a place for people to find things to do and for people to promote their events. I am the co-founder and chief strategy officer.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with West Agile Labs?

The biggest thing we needed was speed-to-market, as well as someone who could solve the problems of double work and deadlines being missed by internal teams.

SOLUTION

Please describe the scope of their involvement in greater detail.

West Agile Labs took on the technical side of the company. They provided resources to do the coding for our check-in apps for both iPhone and Android. They also did the desktop application. They did basically all of the technical infrastructure, including setting up our servers and anything on the technical side of our company.

We have a project manager here in our office who liaised with a project manager at West Agile. We provided West Agile Labs with a framework. We had some specs written out and some ideas of where we wanted to go. There was an existing platform and an existing website that was up and running, but what they ended up building off of that was basically from scratch.

The ticketing side of the app was something we added once we engaged with them. We now have the ability to create and sell tickets, including user-generated tickets. We built that into our platform in the last year. We have ideation calls 2-3 times a week. The general design and user flow, we do that here. Our direct contacts with them certainly provide input into those areas, but West Agile Labs mostly just implements it.

How did you come to work with West Agile Labs?

They were recommended to me by someone I do business with.

Could you provide a sense of the size of this initiative in financial terms?

Over a million dollars. West Agile is worth the rate. That said, from an outsource perspective, they’re the least expensive option that we’ve had and the most quality that we’ve had.

What is the status of this engagement?

We started working with them June 2015 and have been working together since.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We’re growing across the country, city by city. That’s important for us because we’re an event discovery app. When we started with West Agile, we were in 1 city and testing, and now we’re in 6 cities. We’ll be in 10 cities by the end of August/September range. Our user base is growing as well. Our downloads are growing.

How did West Agile Labs perform from a project management standpoint?

There are obviously learning curves with every project, but their willingness to jump in with both feet and to provide resources was great. I think the biggest positive about West Agile was the founders’ ability to understand what a startup goes through. They’ve been there themselves; they know the pain points.

They also have a very deep bench as it relates to accessing talented resources that are working on other projects or coming off other projects. That adaptability really helps us when we have deadlines coming up that we’re not sure we’ll hit. They have the ability to increase the team size to make sure we hit those things. I especially appreciated that early on.

Then they helped us put together true development guidelines about ideation phases, testing, and those kinds of things. That’s been helpful for us too. We communicate through Skype and UberConference. We use all the third-party tools like Pivotal Tracker for all of our development, and then we use Basecamp for ideation. We’ve streamlined communication through some cool third-party software tools. The size of the team from West Agile Labs working on our project has ranged from 8-18 depending on what we’re working on.

What distinguishes West Agile Labs from other providers?

I think relationships are the big thing for West Agile Labs. It’s been my experience in the technical world that there’s a lot of overpromising and under delivering, and things always seem to take longer and cost more than what was initially estimated. Their willingness to make sure they meet or exceed expectations says a lot about their character. Their 2 founders, Pramod and Owais, have a good background and they’re understanding of challenges, especially from a cash flow perspective and as it relates to needing to get a product out in the marketplace quickly. They understood that we needed to raise money or do things to drive user base, at the same as building extra features. There’s a good balance there. Owais particularly understands that as well as anybody I know.

Is there anything West Agile Labs could have improved or done differently?

I think the one challenge we had, which was addressed through communication, was getting started. The scope of work is never quite truly defined because to truly define it would take too long. I think in the early parts of our relationship, we had trouble understanding exactly what a big undertaking this was, versus expectations of speed and cost and those kind of things. But, I think those are just normal things that happen. They were good in how they reacted to those issues.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    I don’t think in the history of technology anyone’s ever been a 5. They do a good job and they work with our team to understand what we are building, focusing on the next dev cycle accomplishments. Since we got into that mode, we’re not missing deadlines.
  • 4.5 Cost
    Value / within estimates
    Can you always get a little cheaper elsewhere? Maybe. But the time and effort it takes to find that cheaper resource can end up being more expensive. Access to all the skills you need as quickly as they can provide, is worth a little bit of a premium.
  • 5.0 Quality
    Service & deliverables
    I think they are diligent in making sure we get the things that we need. Even if the timing isn’t always perfect, they’ll make up for it and make sure we get what we need.
  • 5.0 NPS
    Willing to refer
    I’ve done it before and will continue to do so.