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Claim ProfileWePay
WePay helps online platforms increase revenue through integrated payments processing under their own name. The company has uniquely enabled more than 1,000 platforms including Constant Contact, GoFundMe, and Meetup to incorporate payments without compromising on their user experience or taking on risk and regulatory exposure. In a mobile world, WePay’s integrations with Apple Pay and Android Pay for the Web help ensure high transaction conversions, while the company’s mobile point of sale (mPOS) solution allows platforms to seamlessly handle in-person payments in addition to online payments. WePay also offers a wide range of add-ons to support platforms’ specific needs. WePay has earned Inc. 500 recognition as one of the fastest growing private US companies. It has also earned recognition on multiple Best Places to Work lists.
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the project
Payment Processing for Small Company
"They have ideal services for small and home-based businesses."
the reviewer
the review
Why does your firm need back office services? Did you use to handle these needs in-house?
Using this service allows my clients to pay with a credit card and the company handles all of the processing and deposits the funds into my account.
What types of work can your internal staff avoid by utilizing a back office service?
If our clients use this method, it offers a faster and easier way for them to pay and get a quicker resolution on our end. This would remove the reminders, and hopefully the feeling of being a collection agency.
What challenge were you trying to address with the service provider?
We needed payment processing services.
What was the scope of the service provider's involvement?
They process the payments against invoices.
Could you describe the service provider's pricing structure and how they billed you?
It is a pay per transaction model. The fee is 99 cents per transaction plus 2% of the amount processed. This is taken out of the funds before they transfer the funds to you so I do not have to worry about it and the rate is fair for processing credit cards.
How did you come to work with this service provider?
It was suggested through Zoho, which is an online cloud based business software company.
How would you assess the service provider's ability to turn around quality work quickly, their client service, and communication.
They have a short turnaround time and will process the transaction anytime, which could not be done here.
How much time and money does this service provider save you each month?
It depends on the amount of transactions but I would say between 1-8 hours a month.
What takeaways and measures of success can you share about working with this service provider?
They have ideal services for small and home-based businesses.
What are the service provider's strengths?
It offers the functionality I would have a hard time providing my clients. My clients need a way to pay by credit card anytime, day or night.
What areas can the service provider improve?
Being a small business owner, it would, of course, be great to have lower fees.
How long has your company been working with this service provider?
I've engaged with them for six months.
How much money do you spend annually with this service provider?
I spend $1,000 to $5,000 per month.