WebMakers Software House

Please describe your company and your position there.

My company RSOFT Group is a provider of custom software development services for international clients. My name is Michal Sporek, CEO of RSOFT Group. I deal with new contract arrangement, sales and communication with clients.

For what projects/services did your company hire WebMakers Software House, and what were your goals?

My company has hired WebMakers Software House to develop an advanced web portal called HORECA TIMES. The purpose of the portal was to give users access to the best offers in HoReCa (Hotels, Restaurants, Cafes) in Europe, with a full information about the offers, new products and new places, special offers, promo codes, discount coupons, happy hours etc.

The project involved a development of a web portal with a set of dedicated mobile applications. The HoReCa portal functionality also includes support for Restaurant, Hotel and Café owners to register in the system and publish information about their services.

Our goal was to create this advanced technical project with attention to details, the best security measures of development, and high scalability – which was achieved with the work of excellent development team of WebMakers Software House.

How did you select this vendor and what were the deciding factors?

The vendor was chosen based on WebMakers Software House providing the best price offer and a detailed technical specification of the work.

WebMakers Software House has split the scope of the project into 3 milestones with the first milestone being the front-end and back-end work on the user part of the web portal, the second milestone being the implementation of the rich back-end and administrative web tools, and the third milestone involving implementation of dedicated mobile applications.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The solution provided by WebMakers Software House involved a full development of a web portal application with the front-end, the rich back-end functionalities, all the required user modules, as well as the back-end portal for owners of Restaurants, Hotels and Cafes, as well as an admin portal.

The work was accomplish with the usage of a variety of web technologies involving but no limited to HTML5, CSS, JavaScript, PHP, Symfony framework, MySQL database, rich web notification mechanisms for users, REST APIs with web sockets development, and dedicated mobile application development for Android and iOS.

How many people from the vendor's team worked with you, and what were their positions?

We have worked with a team of 6 software developers and software architects.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was successful with an on-time delivery of the full functionality of the web HoReCa portal with all the functionalities for the users, venue owners and administrative panel. The implementation involved creating a robust and scalable REST APIs which were successfully used by the WebMakers Software House to implement dedicated mobile applications for the users of the platform.

Describe their project management style, including communication tools and timeliness.

The process of development and communication with WebMakers Software House was perfect to us.

What did you find most impressive or unique about this company?

WebMakers Software House team has proven to be very flexible in their working with us as a client. They are agile in the entire development process. The project was created using a SCRUM methodology and we have been in a permanent contact with the WebMakers team leader and SCRUM master as well as the other members of the team.

We have been involved in the process of planning SCRUM sprints which has given us a look at their professional organization of project management as well as the pace of the development. A variety of communication tools was used in an everyday communication with their team including email messages, Slack channel communication, phone calls and videoconferencing.

Are there any areas for improvement or something they could have done differently?

I do not see any areas of further improvement.

Introduce your business and what you do there.

I am the head of office and sales of a tire dealer and repair shop. We are a small family-owned company based in Felicia, Poland.

What challenge were you trying to address with WebMakers Software House?

For years, we’ve been selling our products at an online selling platform here in Poland called Allegro. We wanted to sell independently, so we hired WebMakers Software House to create a dedicated e-commerce store for us.

What was the scope of their involvement?

For the first stage of the project, WebMakers Software House analyzed our needs and conducted design workshops for us to determine what the next direction would be. Their team created dedicated web solutions from scratch. They used commonly-known and stable tools and technologies such as React, MySQL, and TypeScript.

WebMakers Software House then integrated different features into the platform, such as an external payment system and an advanced configurator that allowed customers to automatically match tires according to the car model or other specific features.

Additionally, the data provided by the wholesaler we’re engaged with was not systematized, so WebMakers Software House integrated a lot of individual processes to bring the data in. They added extensive configuration options and an external database that was solely focused on car profiling.

The last stage of the project was identifying the best environment for the deployment of the product. A combination of technologies with the Git version control system were used to ensure fast, simple, and reliable infrastructure maintenance and lessen the implementation time.

What is the team composition?

We worked with Magda (Project Manager) who was responsible for communicating our needs to the rest of the team. We also worked with their copywriter and a marketing specialist. Surely, there were other team members involved in the project who I didn’t get to meet personally.

How did you come to work with WebMakers Software House?

We knew their team personally as our clients before we even started. WebMakers Software House shared the same passion that we have for cars and motorsports. It was important for us to know that we were on the same page in terms of the subject and creating a tool for it. We hired them because we loved their commitment, energy, and professionalism.

What is the status of this engagement?

The project ran from June 2019–December 2020.

What evidence can you share that demonstrates the impact of the engagement?

WebMakers Software House helped us achieve our goals of being independent of other shipping and selling platforms. The end product continues to help us with our everyday work, and we are generally very happy with this turnout.

Our project required a lot of research work, and their team managed to do that by themselves. They came up with many ideas to help us improve our shop, making things easier not only for us but our customers as well.

How did WebMakers Software House perform from a project management standpoint?

They were a really easy-going team. WebMakers Software House was a very communicative group that did everything online. We mainly exchanged emails and made phone calls with them. Once a week, we would have a meeting for feedback sessions and progress updates. They managed the project well, and I wish all companies worked this wonderfully.

What did you find most impressive about them?

WebMakers Software House was really into the work that they were doing. They were not afraid to do a lot of research, even when the information was challenging to find. Their energy to do that was impressive. We thought it was unique.

Are there any areas they could improve?

We don’t believe that there are things they could improve on. They were terrific.

Do you have any advice for potential customers?

The most important thing is to hire an energetic team that can do wonderful things for your company. Trust WebMakers Software House to be that team for you.

Please describe your company and your position there.

I’m the co-founder of 2 companies providing a B2B service for firms operating in the short term apartment rental business, as well as for car fleets. We offer a service based on an automated exchange cabinet– SNIKEYbox – designed to effortlessly exchange RFID-tagged items between users.

For what projects/services did your company hire WebMakers Software House, and what were your goals?

Our company hired WebMakers Software House for developing our web and mobile app (SNIKEY), designed to manage the exchange of various RFID-tagged items (like keys in short term apartment rental business) using our in-house designed SNIKEYbox exchange cabinet.

Our cabinets required a user-friendly web-based system to manage access to them by their final users. Our goal was to design a comprehensive web-based system managing our exchange cabinets, and WebMakers Software House delivered the job.

How did you select WebMakers Software House and what were the deciding factors?

The vendor in question was recommended to us by a trusted partner. In deciding on why to choose this vendor over others, the deciding factors for us were attractive costs as well as transparent communication with us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As part of the project, it was possible to implement such functionalities as:

• Creation of an entire advanced system for managing and handling key collection and returns in the network of devices that store keys
• Integration with an external system for creating reservations by users
• Integration with key exchange cabinet
• Creation of a network with which devices storing keys are connected
• SMS and email notification system
• Complex infrastructure of several servers supporting the entire project

Android and iOS app Vendor used the following technologies:

• back-end - PHP Symfony framework
• front-end - Bootstrap framework
• administration panel on Sonata Admin Bundle
• a network of TCP servers connecting via VPN

How many people from the vendor's team worked with you, and what were their positions?

We worked with CTO, project manager, UX/designer, two back-end developers, one front-end developer and one mobile developer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project which we developed together with WebMakers Software house has achieved its goals as planned. Throughout the designing process, we were in constant touch with the project team and in the end we mostly matched what was initially planned, with some adjustments taking place on the was as the requirements have also evolved in some details.

Describe their project management style, including communication tools and timelines.

Transparent and professional management style with good and transparent communication. Timelines were always met, unless additional work was needed, in which case we were informed of such exceptions.

What did you find most impressive or unique about this company?

I believe that the sole fact of the team achieving the planned goal in the given timeline was impressive.

Are there any areas for improvement or something they could have done differently?

The cooperation was at the highest level, and the entire team showed a professional approach to the client.

Please describe your company and your position there.

I am the Deputy CEO and IT Project Manager at Edu Bears. Edu Bears is a platform of innovative education solutions.

Our flagship brand is Teddy Eddie, an ambitious method of teaching English to kids aged 2 to 7 tested by more than 20,000 students in over 250 language schools throughout Poland, Slovakia and Czech Republic. Eddie’s older brother, our rising star Savvy Ed, is a method of teaching English to advanced but still young learners aged 7 to 10.

Additional elements of our platform include the Parent Academy, offering lectures for parents who are committed to the development of their children’s language skills as well as a series of Synergy Garden conferences for teachers, methodology consultants and owners of our accredited centres, organised since 2016.

For what projects/services did your company hire WebMakers Software House, and what were your goals?

Our company hired WebMakers to develop our CRM platform called Bears' Station. This platform brings together all people who are in the space of our licenses. From the student, through the teacher, manager or training participant, to the employees of our company.

Many modules have significantly facilitated and systematized our work: workshops, players of our applications, cloud for licensees and many others. Our goal was to focus all customers on one platform with different access options.

How did you select WebMakers Software House and what were the deciding factors?

We were looking for a company that would perfectly balance the price / quality ratio. We chose WebMakers as they were referred to us by previous software company. We were presented with rich portfolio and good offer. Everything about it was transparent and clear.

The friendly atmosphere during the meetings also influenced our decision. The decisive factor was also the experience of the people working in the team - we wanted to work with people who have several years of experience in the industry and are very creative. Moreover WebMakers were also able to help us in other fileds including hosting, server administration among others.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Project steps: apart from a series of small tasks and improvements there are also new modules planned and implemented. I am happy to say each of the steps was delivered on time.

From a technical point of view:

• very advanced roles and permissions
• front-end based on Angular framework
• back-end based on PHP / Laravel framework
• microservice architecture
• application containerization (Docker)
• many integrations with external services Tech stack:PHP, Laravel, Angular, WP, Docker

How many people from the vendor's team worked with you, and what were their positions?

We worked with two Project Managers, one Back-end/fullstack developer and one DevOps.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Everything is well planned. All priorities are correctly assessed, and they are always up to every task. Great work organization allows to achieve our goals. All tasks are performed on time, regardless of the time allocated to the implementation and the project idea.

Describe their project management style, including communication tools and timelines.

Project Management is based on cooperation. I feel save to discuss all the matters with the PM, being sure, she will forward important questions to the developer. I appreciate being able to talk to the developer directly when the need arises.

We agreed that as a client I am responsible for setting deadlines and priorities, and I am happy to say they are always met and understood. Our main communication and project management tool is Active Collab, but we also use e-mail from time to time, as well as occasional Skype Meetings.

What did you find most impressive or unique about this company?

A dedicated project manager manages the entire project perfectly. I am very pleased with the possibility to discuss our concerns and get help in planning and using the system as well as consult other technical issues. I feel our cooperation is based on mutual trust.

All works are performed efficiently, on time and in accordance with all guidelines. They also proved themselves many times in crisis situations. We could always report a problem to them and we received support as soon as possible.

Are there any areas for improvement or something they could have done differently?

We have no objections to our cooperation. The cooperation so far, which was characterized by reliability and professional approach to fulfilled duties, means that we can recommend the WebMakers company to others without any doubt.